Podcasts about surveys

Great marketing isn't about saying more—it's about understanding more. In this episode, Diane DiCarlo shares why customer insight is a competitive advantage, how curiosity leads to better strategy, and what organizations can learn when they take the time to listen.This is Brand Story, a podcast celebrating the stories of real people who are making an impact on brands, business, and the world around them. Episodes feature guests from a variety of backgrounds who bring their own unique perspectives to the conversation.Brand Story is created and produced by Gravity Group, a full-service brand and marketing agency, and is hosted by Gravity Group President, Steve Gilman.Links and Information From the Episode Here: gravitygroup.com/podcast/curiosity-first/Continue the conversation on social:For more of Brand Story, check out our LinkedIn (https://www.linkedin.com/company/gravitygroupmarketing), where we'll post previews and highlights of shows, behind-the-scenes sneak peeks, plus other marketing news you can use.We're also on:Instagram — https://www.instagram.com/gravitygroupFacebook — https://www.facebook.com/gravitygroupmarketing(00:00) Meet Diane DiCarlo(05:13) From In-House Marketer to Consultant(09:40) Talking to the Right Audience(15:25) Marketing Isn't Always the Problem (20:15) People Buy Emotionally, Then Defend Logically(25:52) The Surprises Hidden in Surveys(31:18) Common Mistakes Marketers Make(35:23) Marketing in the Age of AI(40:42) Learning That Not Everyone Thinks Like You(42:33) The Free Birding Chapter(45:00) Let Go of the Five-Year Plan

Did the Milky Way used to be a quasar? On this episode, Neil deGrasse Tyson and comic co-host Chuck Nice explore quasars, the high energy universe, and the movie we're making of the night's sky with astrophysicist & host of PBS Space Time, Matt O'Dowd. NOTE: StarTalk+ Patrons can listen to this entire episode commercial-free here:  https://startalkmedia.com/show/quasar-quirks-sky-surveys-with-matt-odowd/ Thanks to our Patrons Alex Nuche, Christian Payne, Gage Ewing, Ryan Whynot, Temirlan, 2 Lives Left, Chad Keeler, Harli Shae Smith, Brad Smith, Norm Bailey, James Peterson, Ryan Coppens, David Whittenberg, Scott Jarboe, Varun Krishnan, Eric Salinas, Mary Seman, Melissa Davis, Stephen Rockwell, Catrina, Max Wilburn, keith Koenigsberg, LEIII, Vincent Loniello, Simon Toth, DoctorWaterGod, Ruthanne Nava, Martineau Alex, Matthew, Phil, Jaden, Arik Drori, Papersneaker, Steven Peeters, Trey Durango, Julianne, Robbie James, Jason Foreman, Liam, Steven Van Vleet, Marilyn, Zakk Why, Ben Wheeldon, Erik Leazure, KONAL SHARMA, Dušan Živanović, Erik Strandberg, berklie novak-stolz, Kazi Mahin Mahfuz, Tim Van Devender, Andrew Martin, Jason F, Charles Joubert, Youcef Kazwiny, Joy Joslyn, Freeman, Jessica, Pat, Phillip Brooks, Michael Hues, Jacqueline Sinclair, Robert Marsh, Botas, Raza Naqvi (Sid), Jake Colón, Christine Bartholomew & Family, Mr Xoot, Dyonté Houston, Daryl, Rob Weiss, Caleb Holmes, Jeffrey Luce, Kellie Owczarczak, and Brandt Reppond for supporting us this week. Subscribe to SiriusXM Podcasts+ to listen to new episodes of StarTalk Radio ad-free and a whole week early.Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Takeaways The IWCA breakfast featured inspiring speeches and high attendance. The partnership between Covoya and US Women in Coffee is valuable for members. Membership offers opportunities for mentorship and networking. The Cafe Delas program supports women in Latin America through education and resources. Engagement with the community is essential for the growth of the organization. Surveys are used to gather feedback from members to improve offerings. Building long-term relationships with coffee producers is crucial. The organization aims to impact a wider audience through webinars. The podcast encourages listeners to get involved and support women in coffee.     Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!

Property surveys are one of the most important and most overlooked parts of a real estate transaction. In this episode, we break down what a property survey actually is, what it shows, and why it matters for buyers, sellers, and homeowners alike.We cover:What information a survey includesProperty lines, easements, and encroachmentsWhy fences don't always mark the true boundaryWhen an old survey can be reusedWhat a T-47 affidavit is in TexasCommon survey issues that can delay closingHow title policies and surveys work togetherWhether you're buying, selling, building, or simply trying to better understand your property, this episode will help make surveys feel much less intimidating and help you avoid costly surprises down the road.

In this episode, we delve into the changing landscape of teen employment, noting a significant decline in the percentage of teens working since the late 1970s. Recent statistics reveal a slight recovery post pandemic, with around 38% of teens aged 16 to 19 actively seeking jobs as of May 2024. Surveys indicate that part-time work is beneficial for youth, helping them understand budgeting and financial responsibility. Join us as we discuss these themes and share insights on how to support children in their financial journeys.

The Central Statistical Office has introduced new technology to improve the accuracy of national surveys and statistical data collection. The agency has begun integrating drone technology into its mapping operations to ensure field officers have the most up-to-date information when conducting household surveys across the island. Officials are assuring the public that the drones will be used strictly for statistical purposes and not for surveillance.

Bob Zimmerman surveys global spaceport developments, contrasting Spain's investment in French Guiana with the liquidation of the UK's Sutherland facility due to red tape. He debunks claims that the interstellar comet 3I/Atlas is an alien craft and notes that unpredictable sunspot activity continues to defy scientific models.1958

Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each episode of the podcast.My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.

The American consumer is being misread. Surveys say people are panicking, but their behavior tells a completely different story. On this episode of Christopher Lochhead: Follow Your Different, we take a page out of The Pirate Street Journal, as Christopher Lochhead, Eddie Yoon, and Bri Clark broke down three forces reshaping the economy through a category design lens. From historic lows in consumer confidence to AI-generated buyers to an entire generation betting on prediction markets, the picture is not one of collapse. It is one of reinvention. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go.   Record Low Consumer Sentiment Is a Category Creation Engine The University of Michigan Consumer Sentiment Index dropped to 44.8 in May, the lowest reading ever recorded, following what was already a record low in April. Yet unemployment is near zero, GDP is growing, and the stock market keeps hitting new highs. The numbers do not add up because the survey is measuring something different than economic health. It is measuring the death of an old life script. The linear path of college, marriage, house, promotion, and retirement no longer delivers the meaning it once promised. People are not curling up in a ball. They are buying fewer cars, skipping packaged foods, and trading stuff for experiences. When an old script breaks, people are forced to find meaning on their own terms, and that search is historically the most powerful category creation engine the economy has ever seen.   The Synthetic Customer Will Scale Mediocrity If You Let It Research shows that AI-generated synthetic customers can replicate roughly 90 percent of real conjoint study outcomes, including which features drive choice and early price sensitivity. Companies like Target and US Bank are already testing products on synthetic audiences before launch. The technology is genuinely exciting and could transform how businesses plan, build, and compete. The danger is that most companies will point their synthetic customer tools at the fat part of the bell curve, optimizing for the average buyer and calling it an insight. Eddie Yoon has spent decades proving that the super consumer, roughly 8 to 10 percent of any customer base, can drive up to 90 percent of gross margins. Synthetic customers are only as powerful as the data they are trained on. Train them on average, and you simulate mediocrity at scale. The unlock is running synthetic studies on super consumers first, then non-consumers, and finding where those two extremes could meet. That intersection is where new categories are born. Proprietary data sets and purpose-built AI applications will separate the companies that discover the next wave from the ones that simply made the status quo slightly cheaper to produce.   Gen Z Is Not Irrational, They Are Responding to Real Data Roughly 32 percent of Gen Z investors have played prediction markets, a similar share are in crypto, and about 69 percent of Polymarket accounts have lost money since 2022. On the surface this looks like recklessness. In context, it makes complete sense. This generation grew up through 9/11, the 2008 financial crisis, and Covid, all before they could legally drink. Every institution that promised safety failed at least once during their formative years. The Nasdaq 100 returned roughly 21 percent annually over the last decade. The S&P returned 13 to 14 percent. Sitting still in an index fund would have made them wealthy. But when certainty has detonated repeatedly, patience does not feel safe, it feels naive. The speculation is not stupidity. It is a rational response to a world where the old guarantees proved hollow. The prescription from Eddie Yoon is to hold all three investment buckets at once: a boring cash safety net covering 3 to 18 months of expenses, smart index-based investments with consistent long-term returns, and a smaller speculative position built on genuine expertise and category-level knowledge. Speculation itself is not the enemy. Speculating without a superpower, without real edge, is where the damage gets done. To hear more from the Pirate Street Journal, download and listen to this episode. You can also read more Pirate Street Journal entries in the Category Pirates newsletter.   We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, X (formerly Twitter), LinkedIn, and subscribe on Apple Podcast / Spotify!

Participants  Dr Hannah Randolph (Economist, FAI) Prof Mairi Spowage (Director, FAI) Jack Evans (Senior Policy Advisor, JRF) Time stamps (0:22) Who wants to work across Scotland  (3:24) Child poverty and supporting parents into work  (8:09) Why focus on "people who want to work"? (13:29) How we talk about labour market status (19:26) Surveys and other sources of labour market information  (26:55) What's next?      

Surveys indicate Christianity in America is on the grow. The surveys also indicate the growth is occurring among Gen-Z. So then, where is this spiritual growth actually occurring? For sure, it is not happening among the old, staid denominations where the church, for the most part, continues to be traditional, ritual, predictable, and in the words of one, boring. Renewal and revival of Christianity in America is coming primarily from non-denominational churches and spirit-filled Pentecostal movements. Those growth churches are offering experiential expressions of faith, real Biblical experiences different from and better than the traditional American protestant denominations. At one time, non-denominational Christian churches consisted of approximately 5% of American protestants (1972). Today, those growing non-denominational churches comprise of roughly 30% of all such protestant churches. Why is such growth occurring, wondered the pundits and especially the non-believers. The answer is simple. Those churches function under the direction and influence of the Holy Spirit where the real, vital, saving, forgiving Gospel of Jesus Christ is believed and preached. Pentecostal churches are growing. The Assemblies of God, among the many spirit-filled churches reported growth in: 1. CHURCH SERVICE ATTENDANCE 2. NEW MEMBERSHIP 3. CONVERSIONS AND SAVING EXPERIENCES 4. BAPTISMS 5. THE BUILDING OF NEW CHURCHES So many people, including the young from Gen-Z, want the real Christianity or nothing at all. Spirit-filled Pentecostal movements offer Christian reality, even as so many churches in denominations turn woke, liberal, social, even political in emphasis and so often replace the Gospel with social agendas. The church should be where the real Gospel is preached, where real spirit-led worship occurs, and where the soul is satisfied and blessed. Holiness and Pentecostal churches reported at least 4% growth in all the above categories, and these non-denominational churches far outperformed the old-line denominational churches. These non-denominational churches are “functionally charismatic” even if they do not describe themselves as Pentecostal. They do not belong to Assemblies of God or THE CHURCH OF GOD IN CHRIST, or foursquare, but their worship styles and theology clearly emphasize expressive worship, spiritual gifts, and direct encounters with God. The real Gospel, the Holy-Spirit-led worship characterizes the beliefs and the worship services of these growing non-denominational Christian churches. In years past, surveys indicate the younger generations (Gen-Z and more) were indifferent and turned off by Christianity and Christian worship. This may have been the case, but then came the growth of these non-denominational, spirit-filled, spiritually-experiential Christian churches, and therefore membership and involvement dramatically increased. The surveys indicate this younger, non-denominational church-goer and worshipper was significantly more diverse than many of the membership in the historic and traditional protestant denomination. These surveys indicated only 60% of the new non-denominational church worshippers where white. Many of the new worshippers were Hispanic, African American, or even Asian. This new spirit-filled church was truly the right example of diversity in race and ethnicity, equity and equality among all men and women in worship, and the inclusion of all (DEI) in worship led by the Holy Spirit, belief in and the preaching of the real Gospel, and where the Bible ruled. People today are hungry for the real Gospel, the real worship experience, for real Bible teaching. The real Gospel would have us as believers rejoice, be glad, be happy, be exuberant in our faith. The real Gospel, as Jesus said, would have us live life abundantly, emotionally, lovingly. These spirit-filled non-denominational churches offer this spiritual reality and more. The growth in non-denominational churches was incredible. In 2010, there were some 35,000 such churches and congregations. Today, there are 44,000 non-denominational church congregations in America, with an estimated 21 million members and worshipers. 21 MILLION soul-satisfied congregants and adherents. PRAISE THE LORD! Churches exist for one reason only: to proclaim Biblical truth, the real Gospel, the salvation experience, the forgiveness and reconciliation to God the Father, and to worship, all of which allow for direct encounters with the very God and the Son, Jesus Christ. These churches offer this and everything real in Scripture, which is why they are growing, and the growth has only just begun. PRAISE THE LORD!

(12) Gene Marks questions surveys claiming 93% small business growth and dismisses claims that AI will eliminate white-collar jobs soon, asserting that human workers will naturally adapt to new technology as they have historically.1940 ALLENTOWN PA

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Jason Zigelbaum is the solo founder behind Zigpoll—the zero-party data platform trusted by Sony, HP, Kraft Heinz, and Hallmark.  Zigpoll collected over 100 million survey responses and counting. Third-party cookies are going away. Ad platforms are losing signal. Brands that don't collect first-party data are flying blind. Zigpoll fixes that.  Zigpoll makes it dead simple to launch contextual surveys that ask the right questions, at the right time, in the right channel so brands can stop guessing and start knowing.  How brands use Zigpoll:  - Discover how customers found you with post-purchase surveys - Improve products with real customer feedback  - Boost sales with on-site CRO surveys - Recover lost sales with abandoned cart & exit intent surveys  - Segment audiences by demographics and psychographics for higher-ROI campaigns  What makes it easy:  - No code. Installs on Shopify in seconds  - Surveys in any language with built-in translation  - Conditional logic and follow-up questions that dig deeper  - Triggers for post-purchase, abandoned cart, fulfillment, exit intent  - Deliver via SMS, email, or on-site  - Pipes data directly into Klaviyo, ActiveCampaign, Gorgias & more In This Conversation We Discuss:  [00:00] Intro [02:31] Starting with what you already know  [04:35] Uncovering your business blind spots  [07:38] Lowering mental friction for your users  [09:06] Eliminating the guesswork from strategies  [11:07] Callouts [11:07] Catching errors with your users' feedback  [13:35] Segmenting buyers to understand habits  [17:24] Using AI as a powerful force multiplier [22:21] Testing concepts without real users  Resources: Subscribe to Honest Ecommerce on Youtube Survey & feedback platform.zigpoll.com/ Follow Jason Zigelbaum LinkedIn linkedin.com/in/jason-zigelbaum If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Yacht classification can feel complicated from the outside, but at its core it is about safety, preparation, communication, and keeping a vessel operating properly.In this episode of Captain's Chat, Captain Liam Devlin sits down with Davide Di Biasi of RINA for a practical conversation about yacht class, surveys, compliance, safety standards, digital tools, and why classification societies should be seen as partners to the vessel rather than obstacles.Davide explains how class supports captains, engineers, yacht managers, owners, and brokers by helping vessels remain compliant, safe, and prepared for operation. He also discusses why understanding the reason behind the rules matters just as much as meeting the requirement itself.The conversation covers the importance of preparing for survey windows in advance, communicating with local surveyors, keeping the right rules and documentation available onboard, and avoiding unnecessary surprises, delays, and costs.Captain Liam and Davide also explore RINA's long history in maritime, its dedicated yachting expertise, the role of IACS, the process of changing class, and why yacht-specific knowledge matters when working with superyachts.The episode also looks ahead to future technology in yachting, including nuclear propulsion, alternative energy, digital documentation, Certica Yachting, and how smarter systems can reduce workload onboard.Topics include:▪ Yacht classification and compliance▪ Class surveys and survey preparation▪ RINA's role in the yachting sector▪ IACS and changing class▪ Safety rules and why they exist▪ Communication between crew and surveyors▪ Digital tools for yacht operations▪ Certica Yachting and RINA Digital▪ Nuclear propulsion and future yacht technology▪ How captains and crew can avoid survey surprisesGuest: Davide Di Biasi, RINAHost: Captain Liam Devlin

Oil Drops – Still highest cost for Memorial Day in years Consumer Sentiment Drops again New Fertilizer coming – Kinda Soilent Green vibe Everyone is talking about SpaceX PLUS we are now on Spotify and Amazon Music/Podcasts! Click HERE for Show Notes and Links DHUnplugged is now streaming live - with listener chat. Click on link on the right sidebar. Love the Show? Then how about a Donation? Follow John C. Dvorak on Twitter Follow Andrew Horowitz on Twitter Warm-Up - Oil Drops - Still highest cost for Memorial Day in years - Consumer Sentiment Drops again - New Fertilizer coming - Kinda Soilent Green Concept - Everyone is talking about SpaceX Markets - Nothing Really Matters - Anyone can see - New HIGHS - Governments picking the winners again - CHIPS ! - Concentration NVDA - Over the weekend, Jensen Huang said that his forecast of a $200 billion market for CPUs includes China, signalling Nvidia still sees significant long-term demand in the market amid ongoing U.S.-China technology tensions. - During an earnings call on Wednesday, Huang said Nvidia's new "Vera" central processors give it access to a new $200 billion market. - So, once again the PR machine is running overtime to make sure there is no reason for anyone to sell the stock - needed to make this clarification over the weekend - Nvidia has received licenses from the U.S. government to sell its H200 chips but has not received approval from Chinese officials who are fostering China's own chip suppliers. Consumers - Consumer sentiment has tumbled to a fresh record low in May as fears of higher prices grow due to the U.S.-Iran war and elevated oil prices, the University of Michigan's Surveys of Consumers said Friday. - The index of consumer sentiment fell to 44.8 from a preliminary reading of 48.2. It's also well below the 49.8 level seen at the end of April. Consumers Upset South Korea - Record after record... - This is an impressive chart - Two companies -Samsung and SK Hynix -----40% of the entire KOSPI index's total market capitalization. Kospi Index Who Believes this Crap? - U.S. forces have conducted “self defense” strikes in southern Iran early Tuesday, with U.S. Central Command saying that this was to “protect our troops from threats posed by Iranian forces.“ - “U.S. Central Command continues to defend our forces while using restraint during the ongoing ceasefire,” Hawkins added. - Meanwhile there was some talk over the weekend that --- 1) We are very close to a deal and it will happen soon ----2) We are in no rush for a deal ----3) How many times is this same line going to be used to try to push the price of oil down (it did move towards $90 after the weekend resumption of futures trading) - Neither side can agree on anything... Secretary of State Marco Rubio said on Friday that the United States has seen some progress towards a deal but that more work was required, while Iran's foreign ministry said the differences remained deep and significant. - Tiresome CEO of Ford - Did you know -??? - The CEO of Ford (Jim Farley) is cousin to Chris Farley Farley and Farley Crops - Farmers worldwide are under pressure due to the Iran war disrupting supplies of conventional nitrogen fertilizers, forcing them to improvise ahead of the fall planting season. - Some farmers are turning to age-old solutions like manure, while others are experimenting with newer technologies, including waste-based inputs and microbial products. -----Circular bio-economy The crisis is giving fresh momentum to products that have long struggled to gain widespread adoption, with demand for biofertilizers and biostimulants rising and companies seeing rising interest and increased sales. - Municipal wastewater and treated human urine, which contain high levels of nutrients that can be processed. ---- So, if your corn is a little extra yellow this summer - now you know... Government's Hand - Quantum computing shares popped last Thursday, as the U.S. government said it would award $2 billion in grants to nine firms operating in the space. - IBM is the biggest beneficiary of the package, with the U.S. Commerce Department agreeing to give the firm $1 billion. - Chipmaker GlobalFoundries is receiving $375 million, while other grant recipients D-Wave Quantum, Rigetti Computing and Infleqtion will be awarded $100 million. - Shares of D-Wave added 33%, Rigetti soared 30% and Infleqtion skyrocketed about 31%. - Funding will come from the 2022 Chips and Science Act. More Money Throwing - Nvidia Corp. bought $500 million worth of rights for shares in Corning Inc. as part of a partnership to expand artificial intelligence infrastructure. - Corning pledged to increase US fiber production capacity by more than 50% to supply more optical fiber for AI data centers. - The partnership includes Corning's plan to construct three new complexes in North Carolina and Texas, which is estimated to create more than 3,000 new US jobs. DEBT - Global debt hits new record, IIF (institute for International Finance) report shows - Global debt rose for a fifth consecutive quarter in Q1 2026, increasing by more than $4.4 trillion to a record high of over $350 trillion, with the increase concentrated largely in the United States and China. - Investors shows signs of shift away from Treasuries - Global debt-to-GDP ratio stable around 305% - NOTHING TO SEE HERE Global Debt More Charts AI Reality? - Starbucks retires AI tool nine months after North American deployment - Tool was part of CEO Brian Niccol's campaign to fix product shortages - AI tool miscounted items, leading to errors, Reuters has reported Starbucks cites need for consistency, supply chain improvements in ending program More AI - Elon Musk's Grok is seeing minimal adoption in US government - even though it's cheap- - Grok lags far behind OpenAI and other rivals that analysts call more capable - Data shows uptake by corporations is also weak, suggesting Grok's problems stretch beyond government - Is it possible that corps don't trust Musk after the way he heavy handled the DOGE process? - Is this going to impact SpaceX growth story? Employment and Ai - The co-founder of AI company Anthropic said on Monday that the development of artificial intelligence cannot be left solely to technology companies, urging greater oversight from religious leaders, governments and civil society. - Speaking at the presentation of Pope Leo's first encyclical, addressing the challenges posed by artificial intelligence, Chris Olah said there was "a real possibility" that AI will displace human labour "at very large scale". Scared - China is restricting overseas travel for top AI professionals in private firms, requiring them to get approval from relevant authorities before embarking on overseas travel. - The government is targeting talent within the AI sphere, including startup founders, researchers, and executives, and adding individuals to the list based on assessments of their critical importance to the country. - The restrictions risk undermining the ability of AI firms in China to recruit and retain talent, and may force engineers with global ambitions to choose between staying home or going abroad earlier in their careers. CHIPS - Micron topped a $1 trillion market value for the first time on Tuesday as shares popped 18%, driven by insatiable artificial intelligence demand for its memory chips. - The stock surge came as UBS tripled its price target on the stock from $535 to $1,625 a share, citing long-term agreement opportunities with partially fixed pricing. - “We believe the market will start to put a more ‘normal' multiple on the stock and MU will continue to re-rate higher as more details emerge about the structural changes AI has driven to the entire memory complex,” the firm wrote. SpaceX - Lots of interest on this... - Lots of clients calling on this and we are working on this for them - Here is a bit of a reality check... --- First - company still losing billions of dollars - some may look past that - - Weird inclusion period for indices and that may take stock up due to required buying ahead of the inclusion (keeping a floor on prices in the beginning) ---- SpaceX plans to allow a large portion of its shares to become eligible for resale before the usual six-month restriction period post-IPO, under a staged system conditioned to the company's performance, a company filing shows. - The approach, designed to avoid a large wave of shares hitting the market at once, would depart from the standard 180-day lock-up that has prevailed in the U.S. Most companies going public restrict early investors from selling shares to help stabilize the stock. - Valuation somewhere between $1.5T and $2T (a year ago it was like $400 million) - Valuation in December was $750 M - Rationale for the big valuation: SpaceX is leveraging its satellite network to build massive, space-based AI data centers, which take advantage of limitless solar energy and off-planet cooling Retail  - Ross Stores Inc. raised its sales and profit guidance after first-quarter results surpassed consensus estimates, aided by strong customer traffic among younger shoppers. - The company reported sales of $6.01 billion and earnings of $2.02 per share, with same-store sales growing 17% in the period, a record for Ross. - Ross now expects full-year same-store sales to grow 6% to 7%, and earnings of $7.50 to $7.74 per share, with executives citing increased customer traffic as a key driver of profit. Meanwhile - Walmart issued a worse-than-expected financial outlook amid soaring gas prices. - Finance chief John David Rainey said high tax returns may have muted some of the impact high gas prices had on shoppers in the first quarter, indicating consumer pressures could rise in the current quarter - The big-box retailer issued fiscal first-quarter results that beat Wall Street's expectations on the top line but were only in line on the bottom. - The retailer said it's expecting adjusted earnings per share to be between $2.75 and $2.85, lower than expectations of $2.91, according to LSEG. - Walmart said it anticipates net sales will rise between 3.5% and 4.5% for the year. Ferrari - Electric - Ferrari (RACE) is trading lower today after the company unveiled its first fully electric vehicle, the Ferrari Luce, marking a major strategic shift away from its traditional combustion-engine supercar identity. - The Luce is a four-door, five-seat ultra-luxury EV developed with former Apple (AAPL) design chief Jony Ive, featuring a quad-motor setup producing over 1,000 horsepower, a 0--60 mph time of roughly 2.5 seconds, and a price tag around $640,000. - Despite these headline-grabbing performance specs, investors reacted negatively because the design is seen as a sharp break from RACE's iconic styling, with many critics arguing it looks closer to a mass-market EV than a traditional Ferrari. Saying goodbye - One of America's once-dominant beer brands is being discontinued after more than 175 years. - Schlitz Premium, a beer brand that traces its roots to Milwaukee in the 1840s and was once among the largest breweries in the country, is being put "on hiatus," parent company Pabst Brewing Co. confirmed Friday after Wisconsin Brewing Company announced it would brew the brand's final batch later this month. - "Unfortunately, we have seen continued increases in our costs to store and ship certain products and have had to make the tough choice to place Schlitz Premium on hiatus," Zac Nadile, Pabst head of brand strategy, said in a statement to Milwaukee Magazine. Love the Show? Then how about a Donation? Announcing the THE CLOSEST TO THE PIN for SALESFORCE (CRM)   Winners will be getting great stuff like the new "OFFICIAL" DHUnplugged Shirt!     FED AND CRYPTO LIMERICKS   See this week's stock picks HERE Follow John C. Dvorak on Twitter Follow Andrew Horowitz on Twitter

Heading to Vegas this May? Join Josh at Pulse 2026 and come say hi—your oversized fluorescent daiquiri is on him. No catch.Grab your ticket at gainsightpulse.com and use code UNCHURNED for a special rate.Most companies think customer loyalty is about retention but the real metric is referrals.In this episode of the UnChurned Podcast, Josh Schachter sits down with Fred Reichheld the creator of Net Promoter Score (NPS) & Author of Winning on Purpose, to unpack why the companies that grow the fastest aren't just keeping customers happy they're creating customers who bring others with them.Fred shares the origin story behind NPS, why traditional customer satisfaction metrics failed, and how referral-driven growth became the hidden engine behind some of the world's most successful businesses.They also dive into:- The moral principles behind enduring companies- Why referrals matter more than repeat purchases- How customer experience connects directly to shareholder value- The viral nature of trust and word of mouth- Why entrepreneurs should obsess over “bring your friends” growthIf you're building a business, scaling customer success, or trying to create real word-of-mouth momentum, this episode is a masterclass in profitable growth.Josh is writing a book on building customer relationships. Follow his journey and insights at www.joshschachter.com---Timestamps00:00 – Intro to Fred Reichheld & the Origins of NPS02:05 – The Hidden Pattern Behind the World's Best Companies04:32 – “Back for More and Bring Your Friends”07:18 – Why Customer Satisfaction Metrics Failed10:41 – The Moral Foundation of Great Businesses14:05 – How NPS Went Viral Before Social Media17:12 – Why Trust Still Drives Buying Decisions20:46 – The Real Economics Behind Referrals24:18 – Investing Based on Net Promoter Scores28:02 – Why Referrals Are the Ultimate Growth Engine---Want the playbook, not just the conversation? Subscribe for deep-dive, actionable breakdowns from every episode at unchurned.substack.com.---Where to Find the GuestFred Reichheld: https://www.linkedin.com/in/fredreichheld/---Where to Find Josh:LinkedIn: https://www.linkedin.com/in/jschachter/Unchurned Substack: https://unchurned.substack.com/

Katie Turner-Carr is a big believer in the power of data. By reshaping how her organization gathered, interpreted and acted on data, she helped strengthen workplace culture while delivering on business goals, work that earned her recognition as Reworked's Workplace Culture Leader of 2026 in the IMPACT Awards.  In this episode of Get Reworked, Katie discusses her award-winning work and explains how her team balanced analytics, storytelling and human insight to help leaders make better people decisions. In Brief:  Employee listening works best as an ongoing system, not a one-time survey event — Katie Turner-Carr shifted her firm from disconnected annual surveys and a "thousand action plans" toward a more intentional listening strategy built around trust, context and continuous dialogue. HR becomes more strategic when people data is connected directly to business outcomes — The creation of a people analytics function and executive culture forum helped leadership move from anecdotal decision-making to enterprise-wide insight. AI is most effective in HR when it accelerates insight while keeping humans in control — Katie's team used AI for sentiment analysis, trend detection, communication personalization and identifying potential attrition risks, but maintained strong human oversight for judgment, privacy, governance and interpretation.

Alfred Wallfors is the Co-founder of Listen Labs, the AI customer research company.Companies like Microsoft use Listen to run AI-powered customer interviews, and Alfred talks about how they first landed them as a customer at a pitch competition.We talk why startups should pursue enterprise customers early on, why 85% of survey answers are random clicks, how AI is changing the $140B market research industry, leveraging VC's for customer intros, how to stand out when recruiting as a startup, and hiring for obsession.Thank you to Numeral, Flex, and Amplitude for supporting this episodeNumeral: The end-to-end platform for sales tax and compliance https://www.numeral.comFlex: Get premium banking and a net 60 day credit card at 0% APY https://home.flex.one/referral/bananacapitalAmplitude: AI analytics, all you have to do is ask https://www.amplitude.comTimestamps:(0:14) Listen: AI customer research tool(7:30) Fraud is a big problem in customer research(9:06) The $140B customer survey industry(12:08) Why running customer surveys is so hard(16:03) AGI will never replace humans(18:25) Surveys vs interviews(21:13) Importance of emotion in data collection(22:54) Using AI interviews to get product feedback(26:15) Building digital twins creates better data(32:22) Outperforming generic AI tools(34:17) Sweetgreen's Max Protein Bowl(36:09) Jevon's Paradox in customer research(40:37) Quantitative vs qualitative(42:38) Landing Microsoft as an early customer(44:50) Targeting enterprise customers from day 1(48:05) Building a VC customer intro leaderboard(51:53) Recruiting with billboard games(57:20) Hiring for obsession(1:02:07) Alfred's favorite movies(1:03:53) Listen's custom agent harness(1:06:24) Velocity Fellowship for Swedes moving to SF(1:08:34) Growing up with entrepreneurial older brother(1:09:46) No shoes in the officeReferencedTry Listen: https://listenlabs.ai/Careers at Listen: https://listenlabs.ai/careersSweetgreen protein bowls: https://listenlabs.ai/case-studies/sweetgreenToni Erdmann: https://www.imdb.com/title/tt4048272/Episode with Erik @ Modal: https://www.thespl.it/p/building-ai-native-infrastructureFollow AlfredTwitter: https://x.com/itsalfredwLinkedIn: https://www.linkedin.com/in/wahlforssFollow TurnerTwitter: https://twitter.com/TurnerNovakLinkedIn: https://www.linkedin.com/in/turnernovakSubscribe to my newsletter to get every episode + the transcript in your inbox every week: https://www.thespl.it/

Scott Emerson, President and CEO of Kingsmen Resources Ltd. (TSXV: KNG) (OTCQB: KNGRF) joins us to review the completion of high-resolution satellite surveys of the Las Coloradas and Almoloya projects located in the Parral District, in Chihuahua, Mexico. We go on to discuss some of the key drill targets and exploration initiatives at these 2 silver and gold projects based on the various data sets their team has compiled.   Kingsmen is now preparing a comprehensive 3D compilation of topography, surface geochemical samples, magnetic data, induced polarization/resistivity data, geology and drill hole data for the Las Coloradas project. This integration of datasets, combined with the ongoing drill program, is identifying new drill targets and providing a clearer understanding of the vertical and lateral distribution of silver-gold mineralization — its variants, mineralized structures and their relationship to different geological units including sediments, volcanics and intrusives.   We start off with Scott briefly reviewing the 3,300-meter maiden reconnaissance drill program in 2025; with 12 holes that encountered broad intercepts and contained pockets of high-grade silver and gold mineralization for follow-up drilling around the historic Mine Target and DBD Target.     The company has raised capital for a fully-funded 15,000 meter follow-up program at both their Las Coloradas Project and initial drilling at the Almoloya Gold/Silver Project. At this point, about ¾ of the drilling will be stepping out and going deeper across Las Coloradas, while also testing a few compelling regional targets. Then there are 2 historic mine areas at Almoloya, with much different geology that will be drilled.    Las Coloradas High-Grade Silver Project   Step-out and deeper drilling planned on the high-grade Soledad and Soledad II vein systems, following up around the Mine and DBD zones Approximately 700 metres of the Soledad structure remains to be tested New priority regional drill targets emerging at Saddle, Silvia, Leona, and La Plata zones Multiple large-scale, largely untested targets highlight district-scale discovery potential at Las Coloradas   Almoloya Gold/Silver Project   Initial diamond drilling planned on the gold-rich Juliettas structures District-scale CRD and oxide potential identified at Cigarrero Mine área   Wrapping up Scott highlights the financial health of the company, the closing of the upsized bought deal financing in January, and the continued support from their key stakeholders. Scott reiterated that the future value creation will be determined with the drill bit, and will have plenty of exploration news on tap for the balance of this year.     If you have any questions for Scott regarding Kingsmen Resources, then please email those in to us at Fleck@kereport.com or Shad@kereport.com.   Click here to follow the latest news from Kingsmen Resources   For more market commentary & interview summaries, subscribe to our Substacks:   The KE Report: https://kereport.substack.com/ Shad's resource market commentary: https://excelsiorprosperity.substack.com/     Investment disclaimer: This content is for informational and educational purposes only and does not constitute investment advice, an offer, or a solicitation to buy or sell any security. Investing in equities and commodities involves risk, including the possible loss of principal. Do your own research and consult a licensed financial advisor before making any investment decisions. Guests and hosts may own shares in companies mentioned.

Bill Beach is the former commissioner of the US Bureau of Labor Statistics and the current executive director of the Fiscal Lab on Capitol Hill. In Bill's first appearance on the show he discusses a career in and around public service, the important niche his new organization fills, the frightening fiscal outlook of the United States, exactly how long we have before Social Security runs out, why he believes it will take lots of small changes instead of a big one to fix our fiscal outlook, the important role of the BLS, why our statistical methods needs reform, the most underrated economic statistical indicators, and much more. Watch the full length video on our new YouTube Channel! Check out the transcript for this week's episode, now with links. Recorded on April 15th, 2026 Subscribe to David's Substack: Macroeconomic Policy Nexus Follow David Beckworth on X: @DavidBeckworth Follow Bill Beach X: @BeachWW453 Follow the show on X: @Macro_Musings Check out our Macro Musings merch! Timestamps 00:00:00 - Intro 00:01:25 - Bill's Career 00:10:11 - Fiscal Lab on Capitol Hill 00:17:23 - Fiscal Challenges of the United States 00:30:05 - Surveys from Bureau of Labor Statistics 00:43:12 - Challenges to Survey Work 00:52:13 - Outro

Is duck harvest mortality additive or compensatory? Is duck production strongly or weakly density dependent? Which habitat features most influence duck production? And how are optimal duck harvest regulations selected in the face of this imperfect knowledge? The DU Podcast is again thankful to be joined by Dr. Jim Nichols, retired senior scientist and Adaptive Harvest Management expert, to dig deeper into the workings of AHM and how annual duck regulations are selected. SPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.

Chris and Amy discuss the official proposal to spend Rams money from the city of St Louis to kick off the show, as well as in the third hour with KMOX's Sean Malone; Dr Adam Omary is a psychologist who is tracking prescription drug use for depression and anxiety; Matt Pauley details the Cardinals loss to the Athletics; CBS's Major Garrett traveled to Israel last week for a major interview; Ryan Sanborn from the Battlehawks previews their game with the Gamblers this weekend.

As the world's two largest economies, China and the United States can benefit businesses on both sides and inject fresh momentum into global economic recovery by finding more common ground and working together to manage differences, said economists and business executives.经济学家和商界高管认为，中美作为全球最大的两个经济体，若能在更多领域凝聚共识，携手管控分歧，不仅能让两国企业从中受益，也能为全球经济复苏注入新的动力。The structural complementarity between the two nations, which spans manufacturing, technology and services, is too significant to be disrupted by trade frictions, they added.专家表示，中美在制造业、科技、服务业等领域存在着深厚的结构性互补，这种互补关系之牢固，绝非贸易摩擦所能撼动。"American companies are continuing to invest. American companies aren't going anywhere," said Sean Stein, president of the US-China Business Council, countering the narrative that US businesses are leaving China.美中贸易全国委员会会长肖恩·斯坦驳斥了“美资企业正在撤离中国”的说法。他强调：“美国企业仍在持续投资。它们哪儿也不会去。”"It's not just the China market anymore; it's the China platform," he said, noting that the platform encompasses everything — from consumer access and partnerships with local enterprises to research and development and supply chain resilience — which is "only becoming more important".他进一步指出：“这已不仅仅是‘中国市场'的概念，而是‘中国平台'。”他表示，这个平台涵盖了触达消费者、与本土企业合作、研发到供应链韧性等方方面面，其重要性“与日俱增”。Stein emphasized that coming to China will help US business leaders develop a clearer view and a more realistic understanding of where China stands. Until that happens, it is easy to imagine dangers and concerns that may not be as serious as they seem, he said. "Twenty-five years ago, no one came to China to do R&D. Now what I'm seeing is that the best companies are coming and doing some of their most important R&D," he added.斯坦还强调，亲自来中国走一走、看一看，有助于美国商界领袖更清晰、更真实地了解中国的真实情况。在此之前，人们很容易想象出那些或许并不如想象中严重的风险和忧虑。“25年前几乎没有人会来中国做研发，而现在，我看到的是最优秀的企业纷纷来到这里并开展一些最具分量的研发工作。”According to data from the Ministry of Commerce, foreign direct investment in China's high-tech industries surged 30.7 percent year-on-year to 102.73 billion yuan ($15.12 billion) in the first quarter of 2026, pushing the sector's share in total FDI to 41.2 percent.来自商务部的数据显示，2026年第一季度，中国高技术产业实际使用外资同比增长30.7%，达1027.3亿元人民币（约合151.2亿美元），高技术产业占全国实际使用外资的比重升至41.2%。Eric Zheng, president of the American Chamber of Commerce in Shanghai, said that if US companies want to remain globally competitive, they should invest in China. "A US company that can thrive in China can succeed in many other markets around the world. The experience and capabilities built here can be directly applied elsewhere," he said.上海美国商会会长郑艺表示，美国企业若想保持全球竞争力，就应该到中国投资。“一家能够在中国蓬勃发展的美国企业，同样有能力在全球众多其他市场取得成功。在中国积累的经验和能力，是可以在其他地方直接复用的。”Zheng added that the complementarity of the US-China economic relationship means that stable and predictable bilateral trade ties serve the fundamental interests of both nations and greatly benefit businesses on both sides.郑艺还指出，中美经济关系的互补性决定了稳定、可预期的双边贸易关系不仅符合两国根本利益而且对双方企业都大有裨益。Geoff Martha, chairman and CEO of the US-based medical technology company Medtronic, said that China is not only a market with the potential to become the world's largest market for medical technology, but also a valuable partner.美国美敦力公司董事长兼首席执行官杰夫·马萨表示，中国不仅是有潜力成为全球最大医疗器械市场的国家，更是一个值得珍视的合作伙伴。"That commitment is reflected in our long-term investments," he said. "We see strong alignment between China's focus on new quality productive forces and Medtronic's work to develop next-generation technologies that can improve care and expand access for patients."他说：“这一承诺充分体现在我们的长期投资中。我们看到，中国着力推动的新质生产力，与美敦力致力于研发新一代医疗技术、提升诊疗水平、惠及更多病患的努力高度契合。”Surveys indicate that US businesses prefer stability over confrontation. In late April, a white paper released by the American Chamber of Commerce in China noted that more than half of US companies in China still rank the country among their top three global investment destinations.多项调查显示，美国企业更倾向于稳定而非对抗。4月下旬，中国美国商会发布的白皮书指出，在华美资企业中，有超过一半仍将中国列为其全球三大投资目的地之一。Liao Fan, director of the Chinese Academy of Social Sciences' Institute of World Economics and Politics, said that despite years of trade tensions and escalating rhetoric, the underlying economic logic of China-US cooperation remains intact.中国社会科学院世界经济与政治研究所所长廖凡指出，尽管经历多年贸易摩擦和言辞交锋不断升级，但中美合作的深层经济逻辑并未动摇。"You cannot decouple two economies that have been interwoven together over decades through investment, supply chain integration and market interdependence. The cost of separation would be measured in trillions of dollars and millions of jobs," Liao said.“中美两国经济数十年来通过投资、供应链整合和市场相互依存而紧密交织在一起，根本无法‘脱钩'。强行分离需要付出的代价，将是以万亿美元和数百万个工作岗位来衡量的。”Zhang Yansheng, a researcher at the Chinese Academy of Macroeconomic Research, noted that China and the US are not only very important for each other, but their relationship is of utmost importance for the world.中国宏观经济研究院研究员张燕生指出，中美两国不仅对彼此极为重要，中美关系更是对整个世界至关重要。According to the International Monetary Fund, the combined nominal GDP of China and the US accounted for nearly 45 percent of the global economy in 2025. A report released in March by the US-based McKinsey Global Institute also showed that the decline in US-China trade reduced global trade growth by around 10 percent last year.根据国际货币基金组织的数据，2025年中美两国的名义GDP合计占全球经济总量的近45%。麦肯锡全球研究院3月发布的一份报告也显示，去年中美贸易额的下降导致全球贸易增速放缓了约10个百分点。He Weiwen, a senior fellow at the Beijing-based think tank Center for China and Globalization, said that for the relationship to be truly fair and mutually beneficial, the US must remove the unreasonable restrictions it has imposed on China.全球化智库（CCG）高级研究员何伟文表示，要实现中美关系真正的公平互利，美方必须取消其对中国施加的不合理限制。encompass /ɪnˈkʌmpəs/涵盖，包含decouple /diːˈkʌpəl/脱钩alignment /əˈlaɪnmənt/契合，一致性interwoven /ˌɪntəˈwəʊvən/紧密交织的think tank /ˈθɪŋk tæŋk/智库impose on /ɪmˈpəʊz ɒn/强加于

Guest Nick Turner joins Keith to discuss the technicalities of Wi-Fi validation survey file structures. Nick has spent a lot of time deep in the weeds of .ESX files, and he’s here to share workflows and utilities you can use to help navigate, migrate, back up, and operationalize .ESX files. If you’ve ever wondered exactly... Read more »

Are Millennials and Gen Z falling apart…or standing at the edge of a massive awakening? On this episode of Like It Matters Radio, Mr. Black tackles one of the biggest leadership and cultural questions of our time:Is the next generation a mess—or an opportunity? The statistics are staggering: Loneliness is skyrocketing Anxiety and depression are rising sharply Emotional intelligence is declining Purpose is collapsing Hope is eroding And the effects are showing up everywhere—from relationships and mental health to the workplace itself. Surveys reveal many business leaders see Gen Z as the most difficult generation to work with, citing struggles with communication, conflict resolution, motivation, and emotional resilience. But Mr. Black makes something very clear: This didn’t happen by accident. Through the lens of the Law of Causality and the Chain of Causation, this episode examines how culture, technology, isolation, and spiritual drift have shaped an entire generation. Drawing from Jonathan Cahn’s The Return of the Gods, Mr. Black connects major cultural and legal shifts to the broader battle over identity, values, and the soul of a nation. But this episode is not about condemnation.It’s about intervention. Joining the conversation is Garrett Bryant from Prayer at the Heart, sharing why many Gen Z young adults are turning back toward prayer, faith, and spiritual community in search of what social media, achievement, and endless comparison could never provide. Because underneath the anxiety is a deeper hunger: To belong To matter To find purpose To know truth Mr. Black closes with a direct challenge to leaders, parents, mentors, and believers: The time is NOW. We can still shape the next generation.We can still interrupt the cycle.We can still change eternal destinations. Because helpless and hopeless are not the final answer. This is an Hour of Power about leadership, culture, purpose, and the fight for the hearts and minds of the next generation. “If not you, then who?If not now, then when?” Inspiration. Education. Application.When you live your life like it matters… it does.See omnystudio.com/listener for privacy information.

Guest Nick Turner joins Keith to discuss the technicalities of Wi-Fi validation survey file structures. Nick has spent a lot of time deep in the weeds of .ESX files, and he’s here to share workflows and utilities you can use to help navigate, migrate, back up, and operationalize .ESX files. If you’ve ever wondered exactly... Read more »

Most SaaS leaders are asking the wrong question. They obsess over NPS and CSAT scores, celebrate high satisfaction ratings, and then watch customers quietly disappear. In this episode, Jeff Mains sits down with Rick DeLisi — co-founder of The Effortless Experience, creator of the Customer Effort Score (CES), and Chief Evangelist at Glia — to challenge one of the most dangerous myths in customer experience: that satisfaction equals loyalty.Rick reveals why the real driver of customer retention isn't how happy customers feel — it's how hard they had to work to get what they needed. He introduces the concept of "insidious disloyalty," explains why product failures are actually service failures in disguise, and lays out how AI can dramatically reduce customer effort when deployed correctly. For SaaS founders focused on retention, this episode is a fundamental shift in how to think about keeping customers.Key Takeaways4:22 — **The wrong question** — Rick explains why CSAT and NPS are company-centric metrics that don't predict future loyalty. The right question: "How much effort was required for you to get what you needed?"6:35 — **Insidious disloyalty** — Customers who leave without saying a word are more dangerous than those who complain. Silent churn gives you no opportunity to recover the relationship or learn from the failure.10:04 — **Customers want to stay** — Customers don't want to switch vendors. The goal isn't to build loyalty — it's to stop destroying it with high-effort experiences.11:23 — **Mitigate disloyalty, don't try to promote loyalty** — Promoting loyalty is less fruitful than eliminating the friction that causes customers to start looking elsewhere.14:37 — **There's no such thing as a product failure** — Every product failure immediately becomes a service issue. Future loyalty is shaped by how the service team responds, not by the failure itself.29:15 — **The biggest misconception about customer service** — Not every interaction is a relationship-building moment. Forcing fake friendliness on transactional interactions feels disrespectful, not warm.31:41 — **Neither extreme works** — Full automation fails just as surely as requiring humans for everything. The winning approach is intelligently routing issues to AI or live agents based on complexity.41:59 — **Surveys are just the entry point** — Quantitative survey scores tell you almost nothing. The real insight comes from qualitative follow-up conversations, and you need far fewer than you think.45:35 — **What customers are actually loyal to** — Customers aren't loyal to your company. They're loyal to their own decision to become your customer. Probe how your product makes them feel about themselves.45:58 — **The reframe** — Stop asking what customers think of you. Start asking how customers feel about themselves as a result of choosing you.Tweetable Quotes"The single question you can ask right after a service interaction to predict future loyalty: How much effort was required for you to get what you needed?" — Rick DeLisi"Insidious disloyalty is the customer who quietly disappears in the night. No explanation. No opportunity to recover. You didn't even learn anything." — Rick DeLisi"Trying to promote loyalty is far less fruitful than mitigating disloyalty." — Rick DeLisi"There's no such thing as a product failure. The moment something breaks, it becomes a service issue — and your customer's future loyalty depends on how you handle it." — Rick DeLisi"Customers aren't loyal to your company. They're loyal to their own decision to become your customer." — Rick DeLisi"Stop asking what customers think of you. Ask how customers feel about themselves as a result of being your customer." — Rick DeLisi"Your success in marketing is getting a customer to think about you 1% more. Your success in service is the moment they forget it was ever a problem." — Rick DeLisi"AI should be a part of every interaction — making things easier for customers, easier for your frontline, and more efficient for your company." — Rick DeLisiSaaS Leadership Lessons1. The metric you're measuring may be the reason you're losing customers. CSAT and NPS are lagging, company-centric indicators. They make you feel good but don't predict churn. Customer Effort Score — how hard someone had to work to get what they needed — is the far more accurate signal. Build your CX measurement strategy around effort, not satisfaction.2. Silent churn is the most expensive kind. Customers who leave without complaining are more costly than angry ones. Vocal detractors give you a chance to save the relationship and learn from it. The quiet exits give you nothing. Map your customer journey specifically to identify where insidious disloyalty can take root — low engagement, repeated friction, unanswered needs — before customers start shopping elsewhere.3. Your job isn't to create loyalty. It's to stop destroying it. Customers who sign up with you are already loyal — they just made the decision to trust you. Your real job is to protect that trust by removing friction at every touchpoint. Every high-effort support interaction is a crack in the foundation of a relationship that took real sales effort to build.4. Every product bug is a customer service test. When something breaks, customers don't remember the bug — they remember how you handled it. A fast, effortless resolution can actually strengthen loyalty. A slow, frustrating one will cost you the relationship even if you technically solved the problem. Invest in your service response capability as seriously as you invest in product quality.5. AI reduces effort — but only when it knows its lane. Generic AI frustrates customers. Vertical, context-aware AI resolves routine issues instantly and hands off complex ones to live agents with full context already loaded. The bar for good AI in service is simple: does it make the customer's experience easier or harder? If a customer has to fight through your automation, you've made the problem worse.6. In B2B SaaS, your champion's ego is part of the product. The person who bought your software has personal equity in that decision. When your product makes them look smart, delivers real ROI, and gives them a competitive edge internally, they become your best retention tool. When it doesn't, they quietly stop defending you. Probe how your product makes your champions feel about themselves — not just how it performs on paper.Guest Resourcesrick.delisi@glia.comwww.glia.comhttps://www.linkedin.com/in/rick-delisi-1122257/Episode SponsorThe Futureproof Series - https://www.youtube.com/playlist?list=PLfkXKUPZ5xuOqMPR7_gzGybncTtavyR1NThe Captain's KeysSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group – https://championleadership.com/SaaS Fuel ResourcesWebsite - https://championleadership.com/Jeff Mains on LinkedIn - https://www.linkedin.com/in/jeffkmains/Twitter - https://twitter.com/jeffkmainsFacebook - https://www.facebook.com/thesaasguy/Instagram - https://instagram.com/jeffkmains

This is an edit of a live show where we examined the latest from our surveys and did a deep dive into specific post codes: Contents 27:32 Parkwood 421430:29 Goulburn 258033:43 Coomera 420936:40 Biggera Waters 421539:14 Bayeau Bay 226141:28 Ringwood North 313443:26 Coffs Harbour 245045:09 Nhill 341847:15 Hunters Hill 232351:14 Bella Vista 215353:08 470254:39 346556:06 … Continue reading "DFA Live Q&A HD Replay: Households Facing Into The Gale: Latest From Our Surveys!"

New research shows some surveys might not be as accurate as we all think. Researchers asked Kiwis if they believed the Canadian Government was secretly training genetically enhanced raccoons for warfare, with 7.2 percent of respondents - or 300,000 people - saying they believed it. University of Otago psychology expert on Dr John Kerr says it's extremely unlikely all these respondents believed this, and the question was designed to be outlandish to weed out the trolls. "It helped us to get an idea of the extent of what we'd call 'insincere responders' - or trolls, who are skewing the results on this kind of research." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Dr. Jim Nichols rejoins the DU Podcast to share stories about early champions of Adaptive Harvest Management and how they promoted it as a better way of setting harvest regulations, with unexpected support resulting from unusual political maneuverings in the mid-90s. Dr. Nicholas and Dr. Mike Brasher also begin discussing key components of AHM, including harvest management objectives and regulatory packages, with a goal of demystifying some of the “black box” of AHM. SPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.

PREVIEW for Later Today: Corporate Leaders Report Robust Consumer Spending. Guest: Gene Marks. CEOs from major companies like Amazon report a 15% retail increase, signaling strong consumer confidence. Marks notes that while surveys vary, actual spending data from big-box retailers remains the primary economic indicator.1910 FIFTH AVENUE

New surveys show farmer sentiment declining, while federal and state leaders continue debating crop protection tools, all discussed in today's episode. This week's agriculture headlines include the latest findings from the Purdue University/CME Group Ag Economy Barometer and the Rural Mainstreet Index on farmer sentiment. Crop news includes the brand unveiling for Corteva Agriscience's planned seed and genetics spinoff company, the Environmental Protection Agency releasing a draft fungicide strategy and the National Corn Growers Association expanding its yield contest with a new pilot category for short-season corn growers. In livestock news, Iowa has confirmed cases of pseudorabies virus (PRV), marking the first known case in U.S. commercial swine since the disease was eradicated in 2004. Other headlines include the launch of an investigation into the nation's four largest meatpackers over potential antitrust violations, along with efforts by agricultural organizations recognizing May as Mental Health Awareness Month. Today's interview focuses on crop protection tools and the growing policy debate surrounding pesticides at both the federal and state levels with the executive director of the Modern Ag Alliance Elizabeth Burns-Thompson. Although a pesticide labeling provision was ultimately not included in the farm bill, the proposal would have reaffirmed that, under FIFRA, the EPA is the sole authority for pesticide labeling and packaging requirements. She discusses what farmers should know about the latest ag policy discussions, as well as the organization's newest report on the farm economy and what they are hearing from producers across the country. Stay connected with us for daily agriculture content on Instagram, TikTok, Facebook, and YouTube, along with our weekly videos!

Are you writing a novel… or quietly hoping people will magically find it later?This week's guest, Olivia Zugay, isn't here for that fantasy.As a marketing and sales strategist for self-published fiction authors and founder of Story Flow Solutions, Olivia helps writers stop treating marketing like an afterthought and start building real reader demand before the book even exists.If you want loyal readers rather than one-time buyers, this conversation will challenge the way you think about publishing from day one.Key Takeaways:Stop waiting to be “ready.” Your audience-building window opens the moment you decide to write. Miss it, and your launch gets a lot harder.Your readers will tell you what to write… if you ask. Surveys, conversations, and feedback loops aren't extras. They're your unfair advantage.One book is a gamble. A series is a strategy. Thinking beyond a single title changes everything about sales, visibility, and momentum.Confused authors don't sell books. Understanding the publishing landscape upfront saves time, money, and a whole lot of frustration later.Social media doesn't own your audience. You do… or you should. An email list isn't optional. It's your most reliable path to consistent sales and long-term growth.If you've been treating marketing like something you'll “figure out later,” this episode might be the wake-up call you didn't know you needed. So, tune in now!Here's how to connect with Olivia:Website: storyflowsolutions.comLinkedIn: https://www.linkedin.com/in/olivia-zugay/Instagram: https://www.instagram.com/storyflowsolutions/Facebook: https://www.facebook.com/storyflowsolutionsFree Gift: The Profitable Author Roadmap*************************************************************************When Visibility Feels Hard, Podcast Guesting Changes the GameIf you know your book deserves more reach but visibility feels like a struggle, podcast guesting can open the right doors.Podcast Connections gets you in front of the audiences who need your message and your expertise.Contact them at PodcastConnections.co*************************************************************************

One of the biggest shifts I'm seeing right now is not only how AI is changing work, but how it is changing the way we test ideas. In the past, if a founder, researcher, product manager, or strategist wanted to validate an idea, the process was slow. Build a hypothesis. Run surveys. Wait for responses. Clean the data. Analyze it. Then maybe discover the question itself was not strong enough. Now, with GenAI, that whole cycle is being challenged. And this connects directly with my own work as well. When I work on AI strategy, GenAI maturity, or enterprise adoption roadmaps, the hardest part is often not the technology. The hardest part is asking the right question before building the solution. That is why today's conversation is important. Because we are moving from AI as a content generator to AI as a thinking partner. A system that can help researchers, founders, and teams test assumptions, explore user behavior, and sharpen decisions before spending time and money in the wrong direction. Today, I'm joined by Sharif Amlani, who brings together political science, research methods, data analysis, and generative AI to build tools for synthetic respondents and AI-powered research analysis. This is a conversation about research, validation, synthetic data, agents, and what happens when GenAI becomes part of the thinking process itself. Let's get into it. Episode # 187 Today's Guest: Sharif Amlani, Founder, HumanAI Sharif Amlani is the Founder and CEO of HumanAI, a UC Berkeley startup using generative AI to transform how we do research, analyze data, and expand what we know about the world around us. Website: HumanAI What Listeners Will Learn: How GenAI is changing research, surveys, and analysis What synthetic respondents are and where they can be useful Why AI-generated responses should support-not replace-real human validation How founders can test ideas earlier, before spending money on surveys Why talking to users remains the most important startup habit How AI agents can support analysis and reporting workflows Why consistency matters more than intensity when building a startup How market feedback can reveal a different customer than originally expected Resources: HumanAI

Shocking Security Failures in the Attempted Trump Assassination Attempt, Deep State? Eric Metaxas and John Zmirak. The Theory of Everything Documentary, American Revolution Book Shocking Security Failures in the Attempted Trump Assassination Attempt Eric's New Book on the American Revolution New Documentary ‘The Theory of Everything' Today On The Eric Metaxas Show, Eric talks with John Zmirak about the latest attempt on President Trump's life, the shocking security failures, Tommy Robinson, the rise of political violence, and why parts of the left now seem to justify violence against their enemies. They also discuss Eric's new book on the American Revolution, the difference between America's founding and the French Revolution, and why Darwinian materialism leaves young people vulnerable to destructive ideologies. The Eric Metaxas Show John Zmirak   Apr 29 2026   Subscribe for clips from The Eric Metaxas Show to hear politics and culture from a Christian perspective.⭐ PRE-ORDER TODAY:Revolution: The Birth of the Greatest Nation in the History of the World

Have you ever used a survey in your business?  A survey can benefit both you and your customers.  On Designing Your Life Today, Pat Council explains how to use surveys to build your business.  Discove three things you can do to maximize on the surveys you receive or may start receiving.  Consider using business surveys to bring more clarity and less stress into your daily work routine.  Resources and Mentions: Podcast Mentioned:  Why Resisting Truth Will Not Change Your Outcome   Product:  Habit Tracker Stickers Course:  Identity-Powered Goal Setting Email List:  Join Pat's email list.  Click here. 2nd Email List Option:  Type the word "Join",  add your email and text to 904-787-6055 You Tube Video:  Pat Council Live Returning, subscribe now. If you found value in this episode, please share with a friend.   

The ideas of “fair” and “equitable” in harvest distribution have been a challenging undercurrent for regulatory decisions over the years. Dale Humburg and Ken Babcock join the DU Podcast one last time to discuss zones and splits, “shortstopping” in geese, the frustration it caused, and how managers tried to adapt. Also discussed are lead poisoning, non-toxic shot regulations, and the birth of Adaptive Harvest Management, each of which brought their own need for adaptation. SPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.

Candace sent out a customer survey for Dante and Dory's - and when the results came in, she had to stop and sit with it for a minute. Because everything she assumed about her customers was wrong. In this episode, she's pulling back the curtain on the entire process: how they built the survey, how they promoted it, what questions they asked, and most importantly - the 5 findings that genuinely surprised her and will reshape how Dante and Dory's markets, merchandises, and operates moving forward. She shares: ✍

What if the spaces we design for learning could speak to every student who walks through the door? In this episode, Mark Barga sits down with Patricia Culley, Principal at Bohlin Cywinski Jackson, to explore what happens when an architect brings nearly two decades of diverse design experience to the challenge of reimagining K–12 learning environments. From her circuitous path through higher education and cultural institutions to championing outdoor classrooms and biophilic design, Patricia shares how great school architecture isn't about imposing a vision—it's about listening, iterating, and creating spaces flexible enough to become whatever students and teachers need them to be. Takeaways: The design process is iterative, not prescriptive: Great architects don't arrive with the answer on day one—they guide clients through many rounds of exploration, often turning initial assumptions on their head before arriving at something that truly reflects the community's values Stakeholder diversity is your greatest design asset: Surveys, workshops, and hands-on engagement tools serve different audiences differently—the key is building a process that captures meaningful input from faculty, administrators, students, and the broader community, not just the loudest voices in the room K–12 owners often don't know how to use space as a tool—yet: Unlike higher ed clients who come in with clear needs, K–12 educators sometimes need help seeing how the built environment can actively support pedagogy; the architect's job is to create a shell flexible enough that teachers can make it their own once they're in it Nature is the great equalizer: Outdoor learning environments aren't an amenity—they level the playing field across abilities, backgrounds, and learning styles, and biophilic design principles belong in every school conversation from day one Variety sparks innovation—even for the firm itself: BCJ's intentional choice to stay a generalist practice means lessons from residential intimacy, healthcare, and cultural institutions all cross-pollinate into how they think about school design—because at the core, every typology is about how humans interact with the built environment Flexibility is the ultimate future-proofing strategy: For projects that span fifteen-plus years from visioning to ribbon-cutting, opinions will change, leadership will turn over, and priorities will shift—building adaptability into both the physical design and the process itself is the only way to stay aligned with the community's evolving needs About Patricia Culley: Patricia Culley is a principal with Bohlin Cywinski Jackson, an award-winning national architecture firm that excels in celebrating the spirit of place. Her approach to architecture centers on the balance between thoughtful, community-driven design and environmental consciousness. Patricia is a sustainability leader within BCJ and an active voice within the industry. Learn More About Kay-Twelve: Website: https://kay-twelve.com/ LinkedIn: https://www.linkedin.com/company/kay-twelve-com/ Instagram: https://www.instagram.com/kay_twelve/ Episode 311 of the Better Learning Podcast For more information on our partners: Association for Learning Environments (A4LE) - https://www.a4le.org/ Education Leaders' Organization - https://www.ed-leaders.org/ Second Class Foundation - https://secondclassfoundation.org/ EDmarket - https://www.edmarket.org/ Catapult @ Penn GSE - https://catapult.gse.upenn.edu/ Want to be a Guest Speaker? Request on our website  

We pull the research to explore the reproductive capabilities of jakes and bust the myth of whether or not they can breed.    Resources: Davis, B. D., et al. (1994). Breeding Chronology in Rio Grande Turkey Hens.ob No. 7.07. Federal Aid Project No. W-126-R-2. Small Game Research and Surveys. Texas Parks and Wildlife Department. Final Report. Lashley, M. A., et al. (2025). Decreased fevmale survival may help explain wild turkey population decline. Wildlife Society Bulletin, e1642. Lewis, J. B., & Breitenbach, R. P. (1966). Breeding potential of subadult wild turkey gobblers. The Journal of Wildlife Management, 618-622.  Whitaker, D. M., et al. (2005). A range‐wide meta‐analysis of wild turkey nesting phenology and spring season opening dates. Wildlife Society Bulletin, 2005, 351-360.   Our lab is primarily funded by donations. If you would like to help support our work, please donate here: http://UFgive.to/UFGameLab   We've launched our second online wild turkey course  ! Enroll in  Wild Turkey Manager: Biology, History & Habitat to learn about the principal biology, mating, behavior, food selection, human dimensions, hunter interactions, and historical context of wild turkeys. This course is accredited by the Society of American Foresters as a Category 2 course worth 7 Continuing Forestry Education credits. Participants can also earn up to 5 CEUs in Category I of The Wildlife Society's Certified Wildlife Biologist Program. Enroll now: https://tinyurl.com/WildTurkeyManagerBio   Be sure to check out our first comprehensive online wild turkey course featuring experts across multiple institutions that specialize in habitat management and population management for wild turkeys. Earn up to 20.5 CFE hours! Enroll Now!    Dr. Marcus Lashley @DrDisturbance, Publications Dr. Will Gulsby @dr_will_gulsby, Publications Turkeys for Tomorrow @turkeysfortomorrow  UF Game Lab @ufgamelab, YouTube   Want to help wild turkey conservation? Please take our quick survey to take part in our research!   Do you have a topic you'd like us to cover? Leave us a review or send us an email at wildturkeyscience@gmail.com!   Watch these podcasts on YouTube   Please help us by taking our (quick) listener survey - Thank you!    Check out the DrDisturbance YouTube channel! DrDisturbance YouTube   Want to help support the podcast? Our friends at Grounded Brand have an option to donate directly to Wild Turkey Science at checkout. Thank you in advance for your support!   Leave a podcast rating for a chance to win free gear!   This podcast is made possible by Turkeys for Tomorrow, a grassroots organization dedicated to the wild turkey. To learn more about TFT, go to turkeysfortomorrow.org.    Music by Artlist.io Produced & edited by Charlotte Nowak

We pull the research to explore the reproductive capabilities of jakes and bust the myth of whether or not they can breed.    Resources: Davis, B. D., et al. (1994). Breeding Chronology in Rio Grande Turkey Hens.ob No. 7.07. Federal Aid Project No. W-126-R-2. Small Game Research and Surveys. Texas Parks and Wildlife Department. Final Report. Lashley, M. A., et al. (2025). Decreased fevmale survival may help explain wild turkey population decline. Wildlife Society Bulletin, e1642. Lewis, J. B., & Breitenbach, R. P. (1966). Breeding potential of subadult wild turkey gobblers. The Journal of Wildlife Management, 618-622.  Whitaker, D. M., et al. (2005). A range‐wide meta‐analysis of wild turkey nesting phenology and spring season opening dates. Wildlife Society Bulletin, 2005, 351-360.   Our lab is primarily funded by donations. If you would like to help support our work, please donate here: http://UFgive.to/UFGameLab   We've launched our second online wild turkey course  ! Enroll in  Wild Turkey Manager: Biology, History & Habitat to learn about the principal biology, mating, behavior, food selection, human dimensions, hunter interactions, and historical context of wild turkeys. This course is accredited by the Society of American Foresters as a Category 2 course worth 7 Continuing Forestry Education credits. Participants can also earn up to 5 CEUs in Category I of The Wildlife Society's Certified Wildlife Biologist Program. Enroll now: https://tinyurl.com/WildTurkeyManagerBio   Be sure to check out our first comprehensive online wild turkey course featuring experts across multiple institutions that specialize in habitat management and population management for wild turkeys. Earn up to 20.5 CFE hours! Enroll Now!    Dr. Marcus Lashley @DrDisturbance, Publications Dr. Will Gulsby @dr_will_gulsby, Publications Turkeys for Tomorrow @turkeysfortomorrow  UF Game Lab @ufgamelab, YouTube   Want to help wild turkey conservation? Please take our quick survey to take part in our research!   Do you have a topic you'd like us to cover? Leave us a review or send us an email at wildturkeyscience@gmail.com!   Watch these podcasts on YouTube   Please help us by taking our (quick) listener survey - Thank you!    Check out the DrDisturbance YouTube channel! DrDisturbance YouTube   Want to help support the podcast? Our friends at Grounded Brand have an option to donate directly to Wild Turkey Science at checkout. Thank you in advance for your support!   Leave a podcast rating for a chance to win free gear!   This podcast is made possible by Turkeys for Tomorrow, a grassroots organization dedicated to the wild turkey. To learn more about TFT, go to turkeysfortomorrow.org.    Music by Artlist.io Produced & edited by Charlotte Nowak

The 1970s and 80s brought a flurry of activity, including early teal seasons, stabilized regulations, foundational analyses of compensatory vs. additive mortality, new views on harvest management, and the most important development for waterfowl management in at least 50 years – the North American Waterfowl Management Plan. Repeat guests Ken Babcock and Dale Humburg rejoin the DU Podcast to continue a discussion about the history of waterfowl harvest management.SPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.

Corn growers are increasingly frustrated about fertilizer prices, with a new survey showing concern accelerating well beyond the current planting season. The National Corn Growers Association surveyed two groups of farmers. NAFB News ServiceSee omnystudio.com/listener for privacy information.

Threats of a closed season in the Mississippi Flyway in 1968 led to intense disagreement, restrictive regulations, and amplified the challenges of managing the resource while considering the interests of people. Collectively, these times generated solid foundations for future progress. Dr. Mike Brasher is rejoined by Ken Babcock and Dale Humburg to discuss these topics, while also introducing an elegant alternative regulation system that began in the 1960s– the Point System. SPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.

PREVIEW FOR LATER. GUEST: Gene Marx Gene Marx discusses why consumer confidence surveys may be misleading compared to actual spending trends. He notes that baby boomers and upper-middle-class citizens are spending heavily on travel despite reports of economic struggles observed elsewhere. (2)1920

With growing band recoveries and a newly implemented Breeding Population and Habitat Survey, waterfowl managers in the 1950s sought a more science-based understanding of population dynamics and harvest regulations. The 1960s brought plummeting waterfowl populations, reductions in harvest limits, declining hunter numbers, and shifts in waterfowl distribution. On this episode, Dr. Mike Brasher discusses these important changes and concerning times with Dale Humburg and Ken Babcock. Listen now: www.ducks.org/DUPodcastSend feedback: DUPodcast@ducks.orgSPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.

Joe's Premium Subscription: www.standardgrain.comGrain Markets and Other Stuff Links —Apple PodcastsSpotifyTikTokYouTubeFutures and options trading involves risk of loss and is not suitable for everyone.

Organic podcast growth remains elusive for most marketing teams despite massive content investments. Cody Gough, Podcast Growth Strategist at NerdWallet, has scaled award-winning shows for global brands including Discovery and built Curiosity Daily into a top science podcast. He identifies authentic audience reactions and unsolicited listener engagement as the primary indicators of true podcast market fit. The conversation covers sustainable growth strategies that prioritize genuine community building over vanity metrics.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.