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In this episode of The First Day from The Fund Raising School, host Bill Stanczykiewicz, Ed.D., welcomes Jeff Spitko, CFRE, Senior Director of Integrated Fundraising at the San Diego Foundation and a leading voice on digital fundraising strategy. Right out of the gate, the conversation challenges one of the most persistent myths in nonprofit fundraising: that digital fundraising is simply a matter of posting an online ask and waiting for donations to roll in. Jeff makes the case that digital fundraising is not instant fundraising, but relationship fundraising at scale. Just as major gift work depends on cultivating trust over time, effective digital fundraising requires a thoughtful journey built through personalization, customization, and a slow, intentional process of helping donors understand the mission before ever being asked to give. Jeff then walks listeners through the crucial role of lead generation, describing it as the space where marketing and fundraising intersect. Rather than rushing to solicit new contacts, organizations should focus first on inspiring people to engage, often through advocacy campaigns, petitions, quizzes, and other mission-connected content that encourages participation and makes people want to learn more. He draws on examples from his time at the San Diego Zoo, where petitions tied to endangered species protection and quizzes about wildlife helped attract potential supporters and collect email addresses. From there, the real work begins: a welcome series spread across weeks, not days, designed to educate, build familiarity, and gradually deepen connection. The message is clear: getting the email address is only the beginning, not the finish line. The conversation then turns to engagement and what it really means to build a two-way relationship with donors online. Jeff argues that nonprofits are often very good at talking about their mission and making asks, but far less effective at listening, reporting back, and showing donors that their voices matter. Surveys, response data, and behavioral patterns all offer valuable insight into what supporters care about, and organizations should use that information not only to learn, but to act. He emphasizes the importance of segmentation, noting that donors respond best when content reflects their actual interests and motivations. In an increasingly saturated digital landscape, the organizations that stand out are not simply the loudest, but the ones that make donors feel seen, understood, and valued. Finally, Bill and Jeff connect digital fundraising to the broader donor journey, underscoring that the gift itself comes well after a series of earlier steps: consuming content, following on social media, taking non-financial actions, and sharing contact information. In that sense, digital fundraising mirrors the larger principles of fundraising taught at The Fund Raising School, where relationship-building, preparation, and stewardship all come before and after the ask. Jeff reminds listeners that digital donor acquisition is a long-term investment, one that may not generate immediate net revenue but can create sustainable lifetime value when done well. The episode leaves fundraisers with a steadying and important reminder: digital success does not come from speed, but from patience, strategy, and the disciplined work of building trust over time.
On the podcast: product-driven retention as the foundation for lifecycle marketing, working backwards from results to nail activation, and why talking to individual users can lead you astray.This conversation is shorter than usual and will be featured in RevenueCat's State of Subscription Apps report. Each episode in this series will explore one crucial topic and share actionable insights from top subscription app operators.Top Takeaways:
Ruby Walsh gives his take on the Willie Mullins challenge to Brendan O'Brien before the Cheltenham Festival, and talks through the British challenge and the role of the underdogs. Hosted on Acast. See acast.com/privacy for more information.
Aging in Place: Safety, Technology, & Dignity w/ Drew Siefried of TruBlue Ally - AZ TRT S07 EP04 (286) 3-1-2026 Things We Learned This Week · America is aging rapidly - By 2030, 1 in 5 Americans will be over 65. · Most seniors want to stay in their homes - More than 80% of older adults prefer aging in place rather than moving to assisted living. · Technology is transforming senior safety - Non-intrusive monitoring systems can detect falls and alert families without cameras or wearables. · One fall can change everything - Falls are one of the leading causes of injury and loss of independence among seniors. · Prevention is far cheaper than crisis care - Simple home safety upgrades can prevent accidents and help seniors maintain independence longer. Guest: Drew Seifried LKIN: https://www.linkedin.com/in/drewseifried/ Company: TruBlue Home Service Ally Website: https://www.trublueally.com/east-phoenix-north-scottsdale With over 25 years of combined corporate and entrepreneurial experience, I currently own and operate TruBlue Home Service Ally, where we support seniors and busy families with home modifications and handyman services. In this role, we prioritize safety, reliability, and exceptional service, ensuring all personnel meet high professional standards. As a Certified Franchise Executive, I also guide aspiring entrepreneurs, including corporate professionals, first responders, and military veterans, toward business ownership through franchising. Leveraging expertise in franchise agreements and processes, I simplify the path to ownership, aligning opportunities with individual goals. My mission is to empower others to achieve their aspirations through purpose-driven ventures. TruBlue Home Service Ally® provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional, bonded and insured Tru-Pro® Technician. Episode Overview America is entering a major demographic shift. By 2030, 1 in 5 Americans will be over the age of 65, creating what many experts call the "Silver Tsunami." Families across the country will face new challenges as aging parents want to maintain independence while staying safe at home. But aging at home safely requires planning. In this episode, we sit down with Drew Seifried of TruBlue Home Service Ally to discuss how home safety modifications, emerging Age Tech, and non-intrusive monitoring technologies are helping seniors stay independent longer — while providing peace of mind for their families. We also explore the unique needs of veterans and individuals with disabilities, and how communities and organizations can better support them. Segment 1: Aging in Place & The Silver Tsunami Drew Seifried owns three territories with TruBlue, a national franchise focused on helping people safely remain in their homes. The company works primarily with: · Seniors and aging adults · People with disabilities · Veterans · Adult children caring for aging parents Their mission is simple: help people live independently and safely at home. The Growing Senior Population America is rapidly aging. Key statistics: · 61 million Americans are age 65+ · By 2030, about 20% of the population will be seniors · Phoenix and other Sun Belt cities are seeing rapid senior population growth as retirees relocate This demographic shift will place new pressure on: · Healthcare systems · Caregiver workforce · Family members caring for aging parents The Hidden Risk: Falls in the Home One of the biggest threats to senior independence is falling. Key statistics: · 1 in 4 adults age 65+ falls each year · Falls cause over 3 million emergency room visits annually · More than 300,000 seniors are hospitalized each year for hip fractures · Over 50% of falls occur inside the home In many cases, one fall can change everything. A serious fall can lead to: · Hospitalization · Loss of mobility · Long-term disability · Moving into assisted living The Most Dangerous Areas in a Home According to home safety experts, the highest risk areas include: · Bathrooms (tubs and showers) · Entryways and stairs · Poor lighting · Cluttered hallways or walkways Even small modifications can dramatically reduce fall risk. Preventing Falls Before They Happen TruBlue helps families install preventative safety upgrades such as: · Bathroom grab bars · Non-slip shower treatments · Improved lighting · Handrails and stair supports · Walkway hazard removal The company also performs full home safety assessments to identify hidden risks. As Drew explains, the goal is prevention — because once a fall happens, recovery can be much more difficult. Aging at Home vs Assisted Living Another major challenge families face is cost. Average assisted living costs in the U.S.: · $5,000–$6,000 per month · Often $60,000–$70,000 per year By comparison, many safety upgrades or in-home services cost a fraction of that. And most seniors prefer to stay home. Surveys show: · 84% of seniors want to age in place · Independence and familiarity with their home environment matter deeply Segment 2: Age Tech & Smart Monitoring One challenge facing families is the shrinking caregiver workforce. With fewer caregivers available, technology is stepping in to help monitor safety. Adult children want peace of mind that their parents are safe — especially when they live in another city. But many seniors dislike traditional monitoring systems. Common concerns include: · Cameras in the home · Wearable emergency devices · Privacy issues · Technology complexity A New Approach: Radar-Based Monitoring A newer technology solution is radar-based monitoring systems like those from Pontosense. These systems use small radar sensors placed throughout the home. They can detect: · Falls · Movement patterns · Breathing and vital signals Unlike cameras, they are completely non-intrusive. Features include: · No cameras · No wearable devices · No audio recording · No stored video data The system can detect unusual events and send alerts. Smart Alerts for Families If a fall occurs, the system can: · Wait about 90 seconds to see if someone gets up (reducing false alerts) · Send notifications to family members · Contact caregivers · Alert emergency services if necessary Family members can also monitor activity patterns through a mobile app. For adult children balancing careers, families, and aging parents, this technology provides peace of mind without invading privacy. Segment 3: Disability Services & Veteran Support TruBlue also works with individuals living with disabilities and veterans who require specialized home modifications. Organizations supporting the disability community include: · Ability360 · Benevilla These groups offer programs ranging from adaptive sports to community support services. Health Challenges as We Age Many older adults face conditions that impact mobility or independence. These can include: · Arthritis · Balance issues · Progressive neurological diseases like ALS or MS · Reduced strength and coordination Simple tasks — getting into a bathtub, climbing stairs, or reaching shelves — can become difficult. Home modifications can restore independence. Importantly, these upgrades can be designed to blend into the home aesthetically, preserving both function and dignity. Supporting Veterans Veterans represent another group that often needs home safety support. Key statistics: · Approximately 17 million veterans live in the United States · Nearly 8 million veterans are age 65 or older Despite available programs, many veterans do not utilize assistance. Organizations working to support veterans include: · Paralyzed Veterans of America · Veterans of Foreign Wars · Elks Lodge Drew himself served in the military and is passionate about helping veterans access services and resources. Additional Home Safety Monitoring Beyond fall prevention, modern smart homes can also monitor: · Smoke and fire detection · Water leaks and flooding · Utility failures · Entry and exit activity These systems help families create a safer living environment for aging loved ones. Final Takeaway Aging doesn't have to mean losing independence. With the right combination of: · Home safety modifications · Smart technology · Community resources · Family planning Millions of seniors can live longer, safer, and more confidently in their own homes. 'Best Of' Topic: https://brt-show.libsyn.com/category/Best+of+BRT Thanks for Listening. Please Subscribe to the AZ TRT Podcast. AZ Tech Roundtable 2.0 with Matt Battaglia The show where Entrepreneurs, Top Executives, Founders, and Investors come to share insights about the future of business. AZ TRT 2.0 looks at the new trends in business, & how classic industries are evolving. Common Topics Discussed: Startups, Founders, Funds & Venture Capital, Business, Entrepreneurship, Biotech, Blockchain / Crypto, Executive Comp, Investing, Stocks, Real Estate + Alternative Investments, and more… AZ TRT Podcast Home Page: http://aztrtshow.com/ 'Best Of' AZ TRT Podcast: Click Here Podcast on Google: Click Here Podcast on Spotify: Click Here More Info: https://www.economicknight.com/azpodcast/ KFNX Info: https://1100kfnx.com/weekend-featured-shows/ Disclaimer: The views and opinions expressed in this program are those of the Hosts, Guests and Speakers, and do not necessarily reflect the views or positions of any entities they represent (or affiliates, members, managers, employees or partners), or any Station, Podcast Platform, Website or Social Media that this show may air on. All information provided is for educational and entertainment purposes. Nothing said on this program should be considered advice or recommendations in: business, legal, real estate, crypto, tax accounting, investment, etc. Always seek the advice of a professional in all business ventures, including but not limited to: investments, tax, loans, legal, accounting, real estate, crypto, contracts, sales, marketing, other business arrangements, etc.
There has been a lot of news lately about Moltbook AI, a network of Artificial Intelligence agents who are interacting with each other in great numbers in a virtual space. Darren separates fact from fiction as he explores many fascets of this emerging technology and what it could mean for the future. Then Adam looks into just how the surveys they use to get answers for the game show Family Feud really work. There has been a lot of news lately about Moltbook AI, a platform where Artificial Intelligence agents are interacting with each other in great numbers. Darren separates fact from fiction as he explores many fascets of this emerging technology and what it could mean for the future. Then Adam looks into just how the surveys they use to get answers for the game show Family Feud really work.
Instagram introduced a strict return-to-office policy in February 2026 requiring U.S. employees with assigned desks to work from the office five days a week. The rule makes Instagram the most office-centric division inside Meta, where other teams still follow hybrid schedules. The decision arrives amid a broader wave of corporate RTO mandates across major employers. At the same time, distributed companies report increased job applications from workers seeking flexibility. Surveys show strong employee preference for hybrid or remote work, suggesting workplace models will continue diverging across companies while talent increasingly evaluates employers based on how and where work happens.Looking for Remote Work?Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter Connect on LinkedIn
The Whitney Biennial returns this year, surveying the contemporary American art landscape and featuring 56 artists, duos, and collectives. Whitney curators Marcela Guerrero and Drew Sawyer preview the exhibit, which opens to the public on March 8. Multimedia still image from 'Sanhattan, 2025,' courtesy of the artist, Ignacio Gatica
Facilitator: MariaTopics: Curb-to-Car app; Coping speech ofVO; MLB App; Record longer VM on watch; Email Summary; Apple Home App; What's a Home Pod; Seeing AI to Send photos; Text from Andriod; Using SIRI with ChatGPT; Filling out Surveys; iBytes: Screen Recognition
Surveys show students increasingly turning to AI as a tool for their school work. Teachers who want to limit AI usage during instructional time still have many options on table—but what should they do about homework and other assigned out-of-class essays and projects? Given that the topic of homework already has been quite controversial before bringing AI into the conversation, this felt like a good time to exchange ideas about what it can and should mean to assign work outside of the classroom right now. Joining this conversation is Brett Vogelsinger, another high school English teacher who sees things around this topic quite a bit differently than Marcus—which hopefully is the makings of a meaningful discussion. Brett is the author of two books, Poetry Pauses and Artful AI in Writing Instruction, and is also starting a new Substack newsletter: Declarative, Imperative, Interrogative, Explanatory. (If you follow The Broken Copier, this is definitely something you should consider subscribing to!)Thanks, as always, to Alberto Lugo, one of Jim's former students, for writing and recording original intro music; and Tom Csatari for allowing us to use his band's recording of “Woodstock” from their 2020 album, Garden.* Find Tom's work at uncivilizedtom.com, and on Instagram @banduncivilized.* Find Alberto's work at djsynchro.weebly.com, and on Instagram @djsynchro.You can email us here with feedback or any other questions as well: thebrokencopier@substack.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit thebrokencopier.substack.com
Give them all 5 stars!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
New research from early 2026 challenges the narrative that remote work is declining. An NBER study of 8,000 U.S. workers across 2025 shows employees at post-2015 firms work from home nearly twice as often as those at pre-1990 companies, with younger CEOs linked to higher remote rates. FlexJobs data reports a 22% spike in remote hiring and a 3% rise in fully remote roles in Q4 2025, with 67% of listings at senior level. Surveys show most workers value flexibility over pay increases, pointing to structural, generational change rather than short-term retreat.https://www.linkedin.com/in/remoteworklife/https://remoteworklife.ioSOURCESEntrepreneur (Feb 17, 2026)Forbes (Mar 2, 2026)Flex Index analysis (Jan 2026)Looking for Remote Work?Click here remoteworklife.io to access a private beta list of remote jobs in sales, marketing, and strategy — plus get podcasts, real-world tips and business insights from founders, CEOs, and remote leaders. subscribe to my free newsletter Connect on LinkedIn
Just give them 5 stars.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Phil Bourjaily, DU Magazine shotgunning columnist, joins host Chris Jennings to discuss a recent column – The Physics of Shotgunning. Bourjaily breaks down the science behind being a better shooter. He also provides an update on his duck season.Listen now: www.ducks.org/DUPodcastSend feedback: DUPodcast@ducks.orgSPONSORS:Purina Pro Plan: The official performance dog food of Ducks UnlimitedWhether you're a seasoned hunter or just getting started, this episode is packed with valuable insights into the world of waterfowl hunting and conservation.Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly.
00:00 Sean Payton new comments on Davis Webb.15:05 NFL player surveys.22:50 KJ Simpson joins the show.40:40 Padres news.
Surveys show rock solid public support for the basic principles of the NHS – universal, free at the point of use and mainly tax-funded. Yet given widespread public dissatisfaction with the status quo, and non-traditional challenger parties gaining ground in the polls, can we take consensus on the NHS model for granted?In the first of two episodes, we explore big trends in UK public opinion and ask what they reveal about attitudes to longstanding institutions, like the NHS. With 40% of the public saying it would let our public institutions ‘burn', how should policymakers respond? And can pressure for quick results be balanced with long-term reforms? Our Chief Executive, Jennifer Dixon, is joined by Luke Tryl, UK Executive Director of More in Common, a research agency focused on public attitudes.
MDWFP waterfowl biologists Houston Havens and Darren Hardesty joined the Mississippi Outdoors Podcast during the final weeks of the 2025-26 season to explain what was driving conditions across the Delta. It was a dry year, and these two break down exactly what that meant for bird movement, habitat availability, and hunting pressure on public lands.The conversation covers aerial waterfowl surveys, the freeze-thaw cycle, GPS research on mallards, the 50th anniversary of Mississippi's state duck stamp, and how the flyway connects Mississippi hunters to breeding habitat in Canada. If you hunted this season and wondered why things played out the way they did, this episode has your answers. Hosted on Acast. See acast.com/privacy for more information.
David Livingston of The Space Show and Kishalay De of Columbia University outline future astronomical surveys using advanced telescopes to identify more "disappearing" stars, aiming to create a comprehensive population road map for black hole formation. 10.ROYAL OBSERVATORY AT GREENWICH
(February 24, 2026) Trump’s suddenly high-stakes State of the Union tonight. A $44,000 bill shows the dysfunction in California’s home insurance market. Enough with the online surveys already.See omnystudio.com/listener for privacy information.
If you've ever felt like healthcare "listens" to patients the way a cat listens to a vacuum… this episode is for you. Wes Michael (Rare Patient Voice) breaks down what it really takes to build a community where patients feel safe, respected, and actually heard and how that trust turns into better research, better decisions, and better outcomes in rare disease. Skot and Wes talk about the company's evolution, why patient time should be compensated, how surveys and interviews turn lived experience into usable insight, and the difference between "collecting data" and "earning truth." You'll also hear why caregivers matter, what advocacy looks like in practice, and how meaningful work scales when you protect the human part of the process. Timestamps: 00:00:00 – Intro & Highlights 00:04:34 – Rare Disease Day and Why This Conversation Matters 00:05:04 – The 12-Year Cycle: Why Wes Chose to Make a Big Change 00:07:41 – Working with Pharma: Where Patient Insight Fits 00:08:19 – Paying Patients for Their Time (and Why That's Respect) 00:09:35 – Surveys, Interviews, and Capturing the Real Story 00:13:26 – Turning Lived Experience into Useful Data and Decisions 00:17:22 – Caregivers: The Missing Piece Most People Overlook 00:23:59 – Lightning Round: Trust Killers, Hiring Lessons, Keeping Promises 00:32:20 – Advocacy, What's Next, and Wrap-Up Website: rarepatientvoice.com LinkedIn: www.linkedin.com/in/wesmichael Instagram: www.instagram.com/rarepatientvoice Facebook: www.facebook.com/rarepatientvoice
Luis Suarez is a bilingual restoration educator and technical consultant with over a decade of field experience in water, fire, and mold damage. He is the founder of RestorRight Bilingual Academy, where he focuses on bridging technical knowledge, documentation practices, and field application for restoration professionals and property stakeholders. Luis is known for his work in educating both English and Spanish-speaking communities, promoting ethical restoration practices, and strengthening the connection between science, standards, and jobsite reality. His mission centers on elevating industry professionalism through education, critical thinking, and practical guidance grounded in field experience. Wynn White, P.E., is the Founder and Principal Engineer of Wynn L. White Consulting Engineers, established in 1987. A second-generation engineer with more than 30 years of experience, he has worked with school systems, hospitals, municipalities, utilities, government agencies, and industrial organizations nationwide to help them manage environmental, health, safety, and facility risks while controlling costs. Wynn developed the firm's master specifications for asbestos and mold remediation and serves as Principal Engineer on environmental and engineering projects involving indoor air quality, hazardous materials management, and building-related risk reduction. He is also an accredited training provider who has educated professionals across the country on practical, compliant approaches to environmental and safety challenges. He earned his engineering degree from Purdue University and is a Registered Professional Engineer in Arkansas, Louisiana, Mississippi, Tennessee, and Texas. Wynn is an active member of professional organizations, including the Louisiana Engineering Society, and is known for delivering practical solutions that prevent and resolve complex building issues. Steven Richford founded Richfords back in 1977. He started cleaning carpets but soon identified a gap in the market for fire and water restoration and never looked back. Richfords Fire and Flood are probably the only independent fire and flood company in the UK working outside of any network and still doing 95% insurance restoration work. Steve is also co-founder of the British Damage Management Association. Ashley Easterby has over 40 years' experience in owner/operator small business in Australia and an extensive understanding of the need to build and maintain successful relationships and strategic alliances to ensure a successful business. In 2002 he was instrumental in the formation of a group of likeminded Water Damage Restoration companies into the leading independent restoration network in Australia. This network provides restoration services with national coverage for the needs of Corporate Clients & Insurance Companies via a transparent, local and cost effective service.
As President Donald Trump prepares to deliver his State of the Union address, new polling shows majorities of Americans disapprove of his handling of tariffs. Surveys from ABC News-Ipsos, YouGov, Fox News, Gallup and Morning Consult suggest voters link tariff policies to higher prices and rising everyday costs. Subscribe to our newsletter to stay informed with the latest news from a leading Black-owned & controlled media company: https://aurn.com/newsletter Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to the PodFather Podcast where we help Podcasters improve their shows and also those thinking of starting a podcast Podfather.me Podcast - Interview with Noah May of "Lethal Venom" In this episode, I sit down with Noah May, the host of "Lethal Venom" podcast, to unpack how a college journalism student turned a classroom assignment into a thriving variety show with a bold, truth-telling edge.Noah shares his unconventional path to podcasting—from nearly giving up after hitting technical roadblocks, to landing a spot in Auburn University's exclusive podcasting class, to designing his own AI-assisted artwork when professional quotes broke the student budget.We dive deep into: Why he ditched intro music entirely (and why you might want to too) How anonymous Google Forms turned listeners into active participants The legal art of "bleeping out names" to tell explosive stories without getting sued His multi-platform strategy that's landed him on Spotify, Apple, Pandora, and beyond If you're grinding through solo production, wrestling with video vs. audio-only decisions, or trying to build community without a team—Noah's DIY approach will give you tactical ideas you can implement this week. Join my PodFather Podcast Community https://www.skool.com/podfather/about Start Your Own SKOOL Community https://www.skool.com/signup?ref=c72a37fe832f49c584d7984db9e54b71 Join our Brain Fitness SKOOL Group https://www.skool.com/brainfitness/about #podcasting #Podcastmarketing #podcastingtips Join Podmatch https://www.joinpodmatch.com/roy Speaking Podcast Social Media / Coaching My Other Podcasts https://bio.link/podcaster Bio of Noah May Noah is the host of the lethal venom, a podcast centered around various topics where he speaks nothing but the truth. He is also an Auburn University Alum with a bachelor's degree in journalism. Today, Noah is here to share his life story and how his past has made him the person he is now. What we Discussed: 0:00 Intro 0:23 Who is Noah May 0:45 His Podcasting Journey 04:45 How his logo grabs Your Attention 07:07 How to Research topics 09:35 Having his Social Media on a Green Screen 12:00 What Social Media serves his Podcast best 13:40 Using Survey to Engage with your Podcast Listeners 17:45 Which Podcast platforms gave the best results 20:40 What is his Music Talks Podcast 24:15 Should you use Intro & Outro Music on your Podcast 28:29 Split Screen Vs Speaker View on your Podcast 31:20 Putting your Podcast out in Audio & Video 36:50 I do not fear about a legal case over my podcast 38:20 Where to find Noah May How to Contact Noah May https://noahspodcasts.com/ https://www.facebook.com/noahspodcasts https://www.youtube.com/@noahspodcasts https://www.instagram.com/lethalvenompodcast https://www.linkedin.com/in/noah-c-may/
America has long liked to see itself as the world's dream factory – from the birth of Hollywood to the moon landings, a belief in thinking bigger has been central to the national story. But attitudes towards artificial intelligence reveal a worrying shift. Surveys show that more people are anxious about AI than excited by its spread, with around six in ten saying the technology is moving too fast.James Pethokoukis is the author of The Conservative Futurist and writes the Substack newsletter Faster, Please. He's also a senior fellow and the DeWitt Wallace Chair at the American Enterprise Institute, where he analyses US economic policy. He joins Marc Sidwell to discuss the transformative possibilities of AI, how its risks can be managed, and why a more optimistic outlook may be warranted.Stay informed with CapX's unmissable daily briefings from the heart of Westminster. Go to capx.co to subscribe. Hosted on Acast. See acast.com/privacy for more information.
In this video, I reveal the biggest mistake entrepreneurs make when creating products and content—and the simple method I've used for 20+ years that has generated millions of responses and guided every major business decision I've made. I'll show you how to gather audience insights at scale, stay relevant, and create offers people actually want—using tools that now take seconds instead of days.You'll see:• Why most entrepreneurs fail by creating without data• How to use surveys to plan content, offers, and products• A real example of AI generating survey questions instantly• How to publish and distribute your survey for maximum responses-------------------About Manuel Suarez:Manuel Suarez, known as the "Marketing Ninja" and a "Best Selling Author" of "Marketing Magic", leads Attention Grabbing Media (AGM), a marketing agency honored three times on the Inc 5000 list. With a team of over 120, AGM specializes in turning attention into profit for a wide array of brands. In 2023 alone, brands managed by AGM exceeded 250 million USD in revenue.Manuel is also the co-founder of NaturalSlim, a self-funded high 9-figure brand. He has elevated thousands of businesses across various sectors and has directed marketing campaigns for industry leaders like Dr. Eric Berg, Grant Cardone, and Daymond John.He is also responsible for two of the top 15 largest U.S. YouTube channels—Dr. Eric Berg and MetabolismoTV—which together have over 20 million subscribers. Over seven years, his strategies have amassed 8 billion views, generated 5 million leads, and earned over 500 million USD in revenue.Follow Manuel Suarez on Social Media:- Facebook: https://www.facebook.com/theninjamarketer/- Instagram: https://www.instagram.com/mrmanuelsuarez/- TikTok: https://www.tiktok.com/@mrmanuelsuarez- X (formerly Twitter): https://x.com/MrManuelSuarez- LinkedIn: https://www.linkedin.com/in/mrmanuelsuarez/Learn More About AGM:- Visit our website: https://www.agmagency.comNeed Help with Your Marketing?- Talk to a Ninja: https://www.talktoaninja.comCheck Out Manuel's Book, a #1 Seller on Amazon:- Marketing Magic by Manuel Suarez: https://a.co/d/gbwHKSf
84% of hotel guests rely on online reviews when booking. Only 4% regularly post them. So who is really shaping your hotel's reputation? In this episode of Feedback Matters, Jeff and Rich explore the results of GuestInsight's December 2025 U.S. consumer survey of hotel guests — and uncover a major disconnect between how guests consume feedback and how they contribute it. We discuss: •Why 72% say surveys are important — but only 24% frequently complete them •The persistent “ones and fives” polarity problem •Why the “missing middle” rarely speaks up •The friction behind low review participation •Whether post-stay emails should match your hotel's brand positioning •What this means for response rates, reputation accuracy, and revenue If most travelers rely on online reviews — but those reviews reflect only a tiny fraction of guests — are hotels being judged by a representative sample? Watch to understand what's changed, what hasn't, and what hoteliers should be doing about it.
The Buck Reising Show Hr 3- Joe Judge goes viral & No more NFLPA SurveysSee omnystudio.com/listener for privacy information.
The Buck Reising Show Hr 3- Joe Judge goes viral & No more NFLPA SurveysSee omnystudio.com/listener for privacy information.
Hear tradition in motion. From soaring instrumental sets to modern folk songs with bite, this episode blends deep roots with forward momentum. Celtic music that knows where it came from—and where it's going on the Irish & Celtic Music Podcast #746 - - Subscribe now at CelticMusicPodcast.com! Aisling Drost Byrne, Brendan McCarthy, Conal O'Kane, Lane to the Glen, Sean Heely, Beth Patterson, Alex Sturbaum, Jen Midkiff, Possibly Irish, Sue Tillotson, Jim Cunningham, ISHNA, Countercurrent, Socks in the Frying Pan, The Crazy Rogues, Mick Craig, Julien Loko Irish Band, Irish Millie GET CELTIC MUSIC NEWS IN YOUR INBOX The Celtic Music Magazine is a quick and easy way to plug yourself into more great Celtic culture. Enjoy seven weekly news items with what's happening with Celtic music and culture online. Subscribe now and get 34 Celtic MP3s for Free. VOTE IN THE CELTIC TOP 20 FOR 2026 This is our way of finding the best songs and artists each year. You can vote for as many songs and tunes that inspire you in each episode. Your vote helps me create this year's Best Celtic music episode. You have just three weeks to vote this year. Vote Now! THIS WEEK IN CELTIC MUSIC 0:06 - Aisling Drost Byrne, Brendan McCarthy & Conal O'Kane "The Skylark's Ascension / Sonny Brogan's / The Connaughtman's Rambles" from JUMP OUT OF IT 4:06 - WELCOME 7:02 - Lane to the Glen "The Gráinne Mhaol : Malloy's Favourite (Barndance : Reel)" from Lane to the Glen 11:31 - Sean Heely and Beth Patterson "Tilg an Drumaire/The Flying Wheelchair/Throw the Drummer off the Boat" from Stir the Blood to Fire 15:13 - Alex Sturbaum "Soundcheck Set" from River Run Wide 20:05 - Jen Midkiff (she/her) "This Moment (between Good and Pretti)" from single 24:10 - FEEDBACK 27:33 - Possibly Irish "Mary Mack" from Voyage Home 30:45 - Sue Tillotson & Jim Cunningham "Haste to the Wedding / Hats off to Dodd / Christmas Day Ida Moarnin'" from Water Horse 34:01 - ISHNA "Cucanandy" from Slí Amach 39:49 - Countercurrent "I Am The Fox" from Flow 43:06 - THANKS 44:35 - Socks in the Frying Pan "Sweetest Friend" from Waiting for Inspiration 49:00 - The Crazy Rogues "Black 'n' Tans" from Advanced Roguery 51:56 - Mick Craig "An Baile I Mo Chori" from single 56:37 - Julien LOko Irish Band "Dead Reel" from single 59:37 - CLOSING 1:00:37 - Irish Millie "WASTED" from Between Then And Now 1:05:55 - CREDITS Support for this program comes from Cascadia Cross Border Law Group, Creating Transparent Borders for more than twenty five years, serving Alaska and the world. Find out more at www.CascadiaLawAlaska.com Support for this program comes from Hank Woodward. Support for this program comes from Dr. Annie Lorkowski of Centennial Animal Hospital in Corona, California. Support for this program comes from International speaker, Joseph Dumond, teaching the ancient roots of the Gaelic people. Learn more about their origins at Sightedmoon.com The Irish & Celtic Music Podcast was produced by Marc Gunn, The Celtfather and our Patrons on Patreon. The show was edited by Mitchell Petersen with Graphics by Miranda Nelson Designs. Visit our website to follow the show. You'll find links to all of the artists played in this episode. Todd Wiley is the editor of the Celtic Music Magazine. Subscribe to get 34 Celtic MP3s for Free. Plus, you'll get 7 weekly news items about what's happening with Celtic music and culture online. Best of all, you will connect with your Celtic heritage. Please tell one friend about this podcast. Word of mouth is the absolute best way to support any creative endeavor. Climate change isn't happening because regular people failed. It's happening because a handful of billionaires got rich by wrecking the planet and buying politicians to protect their profits. Voting matters—but it's not enough. If elections alone fixed this, fossil fuel profits wouldn't still be breaking records. Real change happens every day. In how we travel. What we buy. Who we support. What we refuse to fund. Clean energy is already the cheapest power in history. Pollution is what costs us. We can't wait for bought politicians to save us. Every choice is a vote. Every dollar is pressure. And together, we outnumber them. Promote Celtic culture through music at http://celticmusicpodcast.com/. WELCOME THE IRISH & CELTIC MUSIC PODCAST * Helping you celebrate Celtic culture through music. I am Marc Gunn. I'm a Celtic musician and also host of Pub Songs & Stories. Every song has a story, every episode is a toast to Celtic and folk songwriters. Discover the stories behind the songs from the heart of the Celtic pub scene. This podcast is for fans of all kinds of Celtic music. We are here to build a diverse Celtic community and help the incredible artists who so generously share their music with you. If you hear music you love, please email the artists to let them know you heard them on the Irish & Celtic Music Podcast. These musicians are not part of some corporation. They are small indie groups that rely on people just like you to support their music so they can keep creating it. Please show your generosity. Buy a CD, Album Pin, Shirt, Digital Download, or join their community on Patreon. You can find a link to all of the artists in the shownotes, along with show times, when you visit our website at celticmusicpodcast.com. Email follow@bestcelticmusic to learn how to subscribe to the podcast and you will get a free music - only episode. Quick reminder. If you made a pledge for our recent Kickstarter. The campaign closed successfully. Surveys were sent out. There are still 22 people who haven't completed them. I'd like to get those taken care of as soon as possible. Please check your email. IRISH & CELTIC MUSIC PODFEST Join us Sunday, March 8, 2026, from 12 to 6 PM for the Irish & Celtic Music PodFest and Arts Market at The Lost Druid Brewery in Avondale Estates, Georgia. Spend the afternoon surrounded by live Celtic and folk music from Kinnfolk, The Muckers, May Will Bloom, and Marc Gunn. Grab a pint, enjoy the tunes, and share the energy of a Celtic gathering. While the music plays, explore our Arts Market filled with handmade crafts, art, and unique gifts from local creators. It's a celebration of music, creativity, and community — all in one place. Come for the songs. Stay for the spirit. We'll see you at The Lost Druid on March 8.
Pierre-Daniel Sarte and Sonya Waddell discuss the pricing data that the Federal Reserve Bank of Richmond gathers from its monthly surveys of regional business activity and how that data can be used to inform inflation forecasts. Sarte is a senior advisor and Waddell is a vice president and economist, both at the Richmond Fed. Full transcript and related links: https://www.richmondfed.org/podcasts/speaking_of_the_economy/2026/speaking_2026_02_11_predicting_inflation
Kevin talks about Superbowl LX, he actually has an opinion on the Pre-game concert, Pre-game events, NBC's interview with President Trump (an annual tradition by the broadcast company airing the Super Bowl), the halftime show and the game itself; this past Friday, the University of Michigan's Surveys of Consumers aka Consumer Sentiment Index was released; the Job Openings Report was released last week; Kevin has the details, sifts through the data, puts the information into historical perspective, offers his insights and opinions.See omnystudio.com/listener for privacy information.
Kevin talks about Superbowl LX, he actually has an opinion on the Pre-game concert, Pre-game events, NBC's interview with President Trump (an annual tradition by the broadcast company airing the Super Bowl), the halftime show and the game itself; this past Friday, the University of Michigan's Surveys of Consumers aka Consumer Sentiment Index was released; the Job Openings Report was released last week; Kevin has the details, sifts through the data, puts the information into historical perspective, offers his insights and opinions.
Kevin talks about Superbowl LX, he actually has an opinion on the Pre-game concert, Pre-game events, NBC's interview with President Trump (an annual tradition by the broadcast company airing the Super Bowl), the halftime show and the game itself; this past Friday, the University of Michigan's Surveys of Consumers aka Consumer Sentiment Index was released; the Job Openings Report was released last week; Kevin has the details, sifts through the data, puts the information into historical perspective, offers his insights and opinions.See omnystudio.com/listener for privacy information.
Our Planned Party miniseries returns for Season 2! Peyton is in the host chair, talking with guest co-host Alex about setbacks -- what they are, why they matter and how they determine where you can put things on your land.
Wedding costs are at all-time high in Ireland, and that's not just for the happy couple. Surveys show it has never been more expensive to host a wedding or to accept an invitation to one. While 96% of guests tend to give money as gifts, how much should you give, and should it depend on what you get out of the wedding? If you attend a wedding in Adare Manor with an open bar, should you be expected to give more? Sara Kennedy, author of the The Aisle blog and wedding expert joined Sean.
Surveys say we don't yet trust AI in our news, but a new report shows our newsrooms are all using it - even if they're not telling us. Another report says we're more bothered by bad language on air than we have been in the past. But what kind of stuff really offends us? Go to this episode on rnz.co.nz for more details
Research is everywhere in HR. Surveys. Dashboards. Trend reports. Predictions for what comes next. But having more research available does not automatically mean leaders feel more confident using it. HR and compensation teams are under pressure to make decisions that are fair, competitive, and explainable, often while the market feels uncertain and noisy. In this episode of Comp and Coffee, Ruth Thomas sits down with Stacey Harris from Sapient Insights Group and Amy Stewart from Payscale to move beyond headlines and rankings and talk about what the research is actually telling us right now. Episode resources: Sapient Insights Group HR Systems Survey Report: https://bit.ly/4rB1zos Payscale 2026 Salary Increase Preview Report: https://bit.ly/3NWIQ8a Payscale Salary Budget Survey: https://bit.ly/4qYwlaD Payscale Pay Trends and Market Pricing Research: https://bit.ly/4kj5hk4 Email: coffee@payscale.com for listener questions and suggestions
The Army has launched a service-wide survey of all existing contracts to determine where limited access to technical data is hindering soldiers' ability to maintain and repair their own equipment. Federal News Network's Anastasia Obis has more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Dawn's got a story about people's strange answers to survey questions. The latest Epstein files drop is full of gross and the former Prince Andrew is at the top of the list. We open our food journals to talk about the yummy things we ate over the weekend. The hour ends with more Grammys hot takes, like our thoughts on Heidi Klum's latex dress. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The 365 Days of Astronomy, the daily podcast of the International Year of Astronomy 2009
Dr. Al Grauer hosts. Dr. Albert D. Grauer ( @Nmcanopus ) is an observational asteroid hunting astronomer. Dr. Grauer retired from the University of Arkansas at Little Rock in 2006. travelersinthenight.org From May & June, 2025. Today's 2 topics: - In a recent paper published in Nature Astronomy entitled "Surveys of the scientific community on the existence of extraterrestrial life" Dr. Peter Vickers and his team of 10 co-authors report the results of their survey of the lead authors for the past 10 years in the top three astro-biological journals. These researchers sought to measure if their sample group of scientists thought it likely that: 1) simple life, and/or 2) life more complex than terrestrial bacteria, and/or 3) Intelligent life comparable or superior to human beings exists outside of Earth. For more: https://cosmoquest.org/x/365daysofastronomy/2014/07/24/july-24th-are-we-alone/ - The good news is a Mars landing by human colonists and their equipment seems technically feasible given a large budget of cash and grit. We've added a new way to donate to 365 Days of Astronomy to support editing, hosting, and production costs. Just visit: https://www.patreon.com/365DaysOfAstronomy and donate as much as you can! Share the podcast with your friends and send the Patreon link to them too! Every bit helps! Thank you! ------------------------------------ Do go visit http://www.redbubble.com/people/CosmoQuestX/shop for cool Astronomy Cast and CosmoQuest t-shirts, coffee mugs and other awesomeness! http://cosmoquest.org/Donate This show is made possible through your donations. Thank you! (Haven't donated? It's not too late! Just click!) ------------------------------------ The 365 Days of Astronomy Podcast is produced by the Planetary Science Institute. http://www.psi.edu Visit us on the web at 365DaysOfAstronomy.org or email us at info@365DaysOfAstronomy.org.
Notes Matthew 5:13-20 Isaiah 58:1-12 1 Corinthians 2:1-16 Summary In this episode of the Pulpit Fiction Podcast, hosts Robb McCoy and Eric Fistler discuss the readings for the fifth Sunday after Epiphany, focusing on Matthew 5:13-20, Isaiah 58:1-12, and 1 Corinthians 2:1-16. They explore themes of identity, the importance of community engagement, and the call to live out one's faith through action. The conversation emphasizes the significance of being 'salt and light' in the world, the necessity of justice in worship, and the transformative power of Christ's message. Takeaways The Beatitudes set the foundation for understanding our value in God's eyes. Being 'salt of the earth' means recognizing our worth and the impact we can have. Worship should lead to action and justice in the community. Christ's crucifixion serves as a model for nonviolent protest against injustice. The importance of context in interpreting biblical passages cannot be overstated. Our voices and actions matter in the pursuit of justice and compassion. The call to be 'light of the world' is a call to visibility and authenticity in faith. Engagement in community events and conferences can enrich our preaching and understanding. The connection between the Old and New Testament readings highlights a consistent message of justice. Understanding our identity in Christ empowers us to act with purpose and love. Chapters 00:00 Introduction to the Pulpit Fiction Podcast 02:13 Upcoming Conferences and Events 05:37 Listener Engagement and Surveys 08:15 Exploring the Good News: Salt and Light 10:03 Understanding the Context of Jesus' Teachings 18:01 The Value of Identity and Affirmation 24:06 Living Out the Teachings of Jesus 27:15 Connecting Matthew to Isaiah's Call to Action 27:25 Wrestling with the Law 32:02 The Call to Justice 34:25 The Power of Isaiah's Message 45:38 Paul's Humble Approach 57:14 Closing Thoughts and Reflections
Step into the witty, satirical world of The Fred Allen Show, one of radio's most celebrated comedy programs. Airing from 1932 to 1949, this legendary series starred Fred Allen, a master of clever wordplay, topical humor, and biting social commentary. Known for his signature segment “Allen's Alley,” where quirky characters offered humorous takes on current events, Fred Allen blended sharp satire with vaudeville charm. His feuds especially the playful rivalry with Jack Benny—became radio legend, adding to the show's enduring appeal. With a mix of monologues, sketches, and memorable characters, The Fred Allen Show remains a standout of radio's golden age—smart, funny, and always ahead of its time. This episode was originally broadcast October 11th, 1939 on NBC Radio.
I had a client come to me recently with a familiar problem. Their landing pages were converting at less than 1%, and the industry standard for their sector sits somewhere between 2% and 5%. Not great.Their first instinct was to find someone who could sweep in, move some buttons around, tweak a few headlines, and magically fix everything. I've seen this expectation so many times now that I've lost count. And I understand the appeal. A quick fix sounds wonderful when your numbers look that bad.But if you want serious improvements to your conversion rate, shuffling UI elements around will only scratch the surface. It's like rearranging the deck chairs on the Titanic while ignoring the rather sizeable hole in the hull.---Free Webinar: Stop Lurking. Start Getting Known.On February 4th, I'm running a free 75-minute webinar on building your LinkedIn reputation without turning it into a second job. You'll get a simple weekly system, practical templates, and a way to stay visible that doesn't rely on willpower. Sign up here.---The Three Layers of Conversion OptimizationI think of effective conversion work as having three distinct layers, and UI changes sit right at the bottom.Layer 1: User InterfaceYes, the order and presentation of information matters. Yes, you can make improvements here. But this level has the smallest overall impact on conversion. It's where most agencies focus because it's visible and easy to point to, but it rarely moves the needle in a meaningful way.Layer 2: ContentThis is where things start to get more substantial. You simply cannot improve conversion without addressing the content on your pages.When I mention this to clients, I often hear, "But we don't produce the content. That's the content team." And therein lies the problem. Content teams are usually subject matter experts, not web writers. They understand their products inside out, but they don't necessarily understand how people scan web pages. They tend to focus on what the company wants to say rather than what the audience actually wants to know.Good conversion-focused content needs to:Address your users' pain points and the goals they want to achieveExplain the benefits you provide and how your features deliver themHandle objections before they become reasons to leaveBuild trust through social proof, case studies, awards, and certificationsWithout these elements, no amount of button-moving will save you.Layer 3: Organizational IssuesThis is the deepest and often most impactful layer, and it's also the hardest to fix because it goes beyond the website entirely.Organizational constraints regularly damage conversion rates in ways that are invisible from the outside.Legal requirements might force your copy to read like a compliance document.Your forms might have twelve fields because someone in sales wants to "validate" every inquiry.Your product offering might genuinely be wrong for your audience.Or your advertising might be driving bottom-of-funnel users to top-of-funnel pages (or vice versa).These are problems that no UI optimization can solve. They require conversations with stakeholders, changes to internal processes, and sometimes difficult decisions about how the business operates.You Can't Just Set and ForgetEven after you've addressed all three layers, you cannot just design your landing pages and walk away. Effective conversion optimization requires an ongoing program of continuous A/B testing and user research.And yet, I regularly encounter clients who want all of this but refuse to let me anywhere near their customers. Surveys? Too intrusive. User interviews? What if we upset someone? It's a bit like asking a doctor to diagnose you while refusing to let them take your temperature. If you want to understand what your users need, you have to actually talk to them. There's no way around it.And yes, I know what you're thinking. Can't we just A/B test our way to better results? A/B testing matters, but it can only tell you what works and what doesn't. It gives you no insight into why. And it certainly doesn't give you inspiration for what's worth trying in the first place. You need to talk to actual humans to get that.The vast majority of meaningful improvements come from continual testing and iteration, not from some expert arriving, waving a magic wand, and disappearing into the sunset. When clients come to me wanting a quick fix, what they actually need is a long-term commitment to understanding their users and optimizing systematically.So if you're struggling with conversion, by all means start with the UI. But don't stop there. Look at your content. Look at your organization. And commit to the ongoing work of understanding what your users actually need.Because moving buttons around might feel productive, but it's rarely where the real improvements are hiding.
On this episode of Destination on the Left, I talk with Sondra Shannon, CEO of Gatemaster Tech. Sondra and I discuss the art and importance of creating exceptional visitor experiences and how technology can help attractions remove friction for guests, increase revenue, and stand out in a competitive landscape. She also shares why keeping guests informed leads to happier experiences and how, just by walking around their attraction, leaders can turn firsthand insights into an improved guest experience. What You Will Learn in This Episode: Why removing friction from the guest journey is essential for happier visitors, bigger revenue, and more memorable family moments at attractions Strategies Sondra and her team use to identify and solve friction points at attractions How operational leaders and frontline staff benefit from "management by walking around" and being directly involved in the guest experience Why consistent and early training is critical for attraction teams, and how lack of confidence and poor communication can impact employee retention What creative value adds can set attractions apart and drive guest loyalty How digital transformation and going cashless are shaping visitor expectations An Invisible Engine Powering Seamless Experiences Technology is a part of the experience, and it shouldn't be a friction point. When technology is thoughtfully integrated, it dissolves many of the small frustrations that can sour a family's day at a theme park or museum. From ticket-purchasing workflows that set clear expectations to mobile ordering that eliminates long food lines, the right tech doesn't just improve operational efficiency, it actively enhances the experience. Surveys consistently show that informed guests are happier guests. Providing clear, early information about all options (from all-inclusive passes to extra add-ons) allows families to prepare and enjoy every moment together. Value-Adds That Show You Care Some of the most memorable attractions go the extra mile, sometimes in unexpected ways. Sondra highlights parks like Holiday World and Dollywood, where providing free drinks and sunscreen isn't just a marketing gimmick—it's a proactive way to care for guests' comfort and health. People once thought these "extras" were crazy, but these amenities have built tremendous goodwill and loyalty while distinguishing the park from competitors. Social media culture and shifting guest expectations have raised the bar even higher. Today, digital ticketing, contactless payments, and mobile access aren't just perks, they're de facto standards. Empowering Teams and Elevating Operations Guest satisfaction isn't just about what happens at the turnstile, it's deeply connected to operational excellence behind the scenes. One key theme that emerged from Sondra's experience, well-trained teams are more confident, more helpful, and much less likely to quit. Rapid, seasonal hiring makes this challenging, but ongoing education, especially incorporating communication and even sales training, equips staff to handle guest needs with confidence and empathy. Parks with strong training programs set a standard of excellence that's felt at every touchpoint. Giving staff practical communication tools is really vital, because your frontline people have tremendous insight into what guests really need. Resources: Website: https://gatemaster.com/ LinkedIn Personal: https://www.linkedin.com/in/sondrashannon/ LinkedIn Business: https://www.linkedin.com/company/gatemastertech/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
preview for later. Guest: Liz Peek, Columnist Summary: Peek explains that despite political noise, small business surveys show strong demand and optimism. She observes that U.S. markets have adjusted to President Trump's tariff threats, now treating them as routine rather than alarming, indicating a resilience that was unimaginable earlier in the year.1936 NORTH DAKOTA
In this episode of The People Dividend Podcast, host Mike Horne speaks with John Guaspari, an expert in organizational effectiveness and employee engagement. They discuss the critical human factors that drive business success, including trust, respect, and engagement. John shares insights on common mistakes leaders make regarding employee engagement, the importance of respect in leadership, and the impact of remote work on workplace dynamics. He emphasizes the need for genuine communication and understanding in fostering a positive organizational culture. Key Points: The number one mistake leaders make is starting with the wrong problem statement. Leadership is about getting people to want to do what you need them to do. Engagement is about discretionary effort, not just mechanical interactions. Surveys can be misleading; direct conversations are more effective. Understanding employees' needs is crucial for effective leadership, as well as prioritizing respect as a fundamental humanistic value in order to drive engagement. The shift to remote work has changed how we interact with colleagues, since casual interactions are harder in remote work settings. Simple gestures like saying hello can have a big impact. Links: Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor Instagram: https://www.instagram.com/mikehorneauthor/, LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/, Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike Learn More about John Guaspari: https://www.johnguaspari.com/ #peopledividendpodcast #podcastepisode #podcastrecommendations #LeadershipInsights #EmployeeEngagement #RespectInTheWorkplace #OrganizationalCulture #HumanConnection
SEGMENT 1: WEST COAST CITIES IN CRISIS Guest: Jeff Bliss (Pacific Watch) Bliss surveys struggling western cities: Las Vegas grapples with $45 martinis reflecting inflation pressures, Seattle deteriorates worse than Portland, while In-N-Out Burger expands eastward seeking better markets. San Francisco's doom loop deepens as LA gangs now control homeless encampments, marking new lows in urban dysfunction.1901 HUMBOLDT RIVER
“For faster service, try our customer service portal.” Big Tech's AI rush is the next step in stripping humanity from customer service – promising speed and efficiency. But the data shows something darker: collapsing trust, rising customer rage, and dehumanized systems people can't escape. In this episode of The Deep, Erika breaks down why we all hate AI customer service, who benefits, and why monopolies are betting you have nowhere else to go.Timestamps:0:00 - Intro: Customer service is broken2:33 - Why is customer service worse than ever?5:19 - Corporations sacrifice human touch for scalability 8:43 - A race to the bottom10:03 - Surveys show customers despise AI support12:06 - The psychology behind why customers hate it14:48 - Conclusion: Resisting fatalismSubscribe to the LOOPcast on YouTube: https://www.youtube.com/@theLOOPcastSources:Banks, Alex (@alexbanks). “Note on AI and Attention.” Alex Banks (Substack), June 2, 2025. Accessed January 5, 2026. https://substack.com/@alexbanks/note/c-192787692?utm_source=notes-share-action&r=1htswx.Customer Experience Dive. “Klarna Reinvests in Human Talent for Customer Service as AI Chatbot Use Grows.” Customer Experience Dive, April 15, 2025. Accessed January 5, 2026. https://www.customerexperiencedive.com/news/klarna-reinvests-human-talent-customer-service-AI-chatbot/747586/.HBR Editors. “Fixing Chatbots Requires Psychology, Not Technology.” Harvard Business Review, May 2025. Accessed January 5, 2026. https://hbr.org/2025/05/fixing-chatbots-requires-psychology-not-technology.StoryBoard18 Staff. “Human Touch Trumps AI: 88% of Consumers Prefer Human Agents for Customer Service.” StoryBoard18, October 22, 2025. Accessed January 5, 2026. https://www.storyboard18.com/digital/human-touch-trumps-ai-88-consumers-prefer-human-agents-for-customer-service-78916.htm.The Agent Architect (@theagentarchitect). “AI Customer Service Con: Customer Abandonment.” The Agent Architect (Substack), November 11, 2025. Accessed January 5, 2026. https://theagentarchitect.substack.com/p/ai-customer-service-con-customer-abandonment.Unknown Author. “Title Not Provided.” Substack, (p-171273784), 2025. Accessed January 5, 2026. https://substack.com/home/post/p-171273784.
How does active listening build a culture of trust?Why is the employee experience as important as the customer experience?My guest on this episode is DJ Casto, CHRO, SynchronyDuring our conversation, DJ and I discuss the following:How adopting an agile mindset and methodologies transformed Synchrony's approach to HRHow Synchrony bucked the “return to office” trend by listening to employee feedback and maintaining a flexible, performance-based work model.Why they created a frontline experience team to invest in and improve the employee journey and customer experience.How Synchrony uses active listening to co-create the employee experience and shape the culture.Connecting with DJ:Connect with DJ Casto on LinkedInEpisode Sponsor:Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.
Matthew Cox calls in about stealing identities from the homeless and going to prison for $60 million in mortgage fraud, Venezuela is liberated from communists, I take a weed whacker to some dog poop, sacred cow poop on sale at Amazon, and women are upset that Grok puts them in bikinis; all that and more this week on The Dick Show!