The Future of Business, Now: a Salesforce Podcast Series

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Industry leaders from Australia and New Zealand join Pip Marlow, CEO Salesforce A/NZ, and Russel Howcroft to explore the challenges of delivering business success based on modern customer experiences.


    • Feb 12, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 19m AVG DURATION
    • 7 EPISODES


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    Latest episodes from The Future of Business, Now: a Salesforce Podcast Series

    Macquarie Bank and Xero on people, culture and customers

    Play Episode Listen Later Feb 12, 2021 22:56


    Pip Marlow and Russel Howcroft are joined again by Rosalind Coffey from Macquarie Bank and Natalie Screen from Xero to explore the relationship between employee engagement and customer experience.

    How NAB combines business and IT transformation

    Play Episode Listen Later Feb 5, 2021 20:51


    Pip Marlow and Russel Howcroft are joined by Simon Southwell from National Australia Bank to discuss IT Transformation, customer centricity and technology as an enabler for personalised experiences

    Navigating Telstra's business transformation

    Play Episode Listen Later Feb 1, 2021 22:02


    Pip Marlow and Russel Howcroft are joined by Kieran O'Meara from Telstra to discuss the complexity of Business Transformation and ensuring you thrive and not just survive.

    The Future of Business, Now: Trailer

    Play Episode Listen Later Jan 29, 2021 2:05


    Listen to industry leaders from Australia and New Zealand about the challenges of delivering business success based on modern customer experiences.

    Innovation, efficiency and customer experience at Xero

    Play Episode Listen Later Jan 22, 2021 20:57


    Pip Marlow and Russel Howcroft are joined by Natalie Screen from Xero to discuss IT productivity and business efficiency in a new era of value and trust, where customer expectations are driving change.

    How Afterpay manages growth, trust and technology

    Play Episode Listen Later Jan 15, 2021 23:20


    Pip Marlow and Russel Howcroft are joined by Katrina Konstas from Afterpay to discuss the art of balancing customer experience with technology, trust and business growth at scale and pace.

    Macquarie Bank talks customer experience and employee engagement

    Play Episode Listen Later Nov 25, 2020 23:13


    Pip Marlow is joined by Rosalind Coffey from Macquarie Bank to explore customer experience: the connections between customer and employee experience, culture, and business and community success.

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