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What do you do when you've found a powerful idea — but the market thinks it's silly? Gabrielle Dolan (known to almost everyone as "Ral") noticed something in the corridors of corporate Australia: the leaders who moved people, who made change land, who made ideas stick — they all told stories. The data nerds and slide-deck merchants were losing the room. The storytellers were winning it. So she did something that seemed a little mad at the time: she left a senior role at National Australia Bank to teach business storytelling professionally. The reaction from the market? Something between skepticism and outright dismissal. Clients who hired her asked if they could quietly call it "influencing skills" instead — because saying "storytelling training" would guarantee no one showed up. In this conversation, Bill Sherman draws out the full arc of Ral's journey — and it's one every thought leader building something new should hear. There were nearly nine months with no clients. A business partner she eventually parted ways with. Years of revenue that barely registered. And then a turning point she still can't fully explain, when sales quintupled in a single year — triggered, in part, by her husband's quiet confession that he was desperately unhappy in his corporate job. That gave her a reason to run faster than she thought she could. The conversation gets particularly rich when they dig into what it actually means to develop original thought leadership. Ral is clear: you're never starting from scratch. You're always standing on someone else's thinking. What makes ideas yours is where you push back, where you adapt, and how you deliver concepts in your own voice and with your own experience. She describes this with a perfect cooking metaphor — Jamie Oliver's slow-roast lamb, tweaked until it becomes your signature dish. And then there's AI. When Ral started hearing workshop participants ask whether AI would replace storytelling, she was alarmed. Her latest book, Story Intelligence, is her answer to that question — and it's more nuanced than a simple "no." AI can help you find and refine your stories. What it cannot do is replace the authenticity that makes a story land. In a world where everything is starting to sound the same, your own voice is the one thing that cannot be replicated. For anyone building a thought leadership platform around an idea that isn't obvious yet — this episode is a masterclass in what it takes to stay the course. Three Key Takeaways: • Educating the market is part of the job. When Ral launched her storytelling practice in 2005, she spent nearly a year with no clients — not because the idea was wrong, but because the market didn't believe it yet. If you're building thought leadership around an idea ahead of its time, selling and educating are the same work. • Your thought leadership starts with "yes, and" — not from scratch. Ral never claimed to have invented storytelling. She read everything, absorbed the best of it, and then pushed back where it didn't fit the corporate world she knew. Original IP isn't about starting from zero. It's about finding where you genuinely disagree, and going deeper there. • Authentic stories are your competitive edge in an AI world. When workshop participants started asking whether AI would replace storytelling, Ral was alarmed — and that alarm became her latest book. AI can help you refine a story. It cannot replace the trust that comes from a story only you could tell. In a world of AI-generated content that's starting to sound identical, your voice is the one thing that can't be replicated. If this conversation sparked your thinking about storytelling as a leadership skill, check out our episode with David Hutchens — CEO of Mythos Global and author of Story Dash. David has spent his career building the practical tools that make business storytelling teachable and repeatable: his Taxonomy of Stories and Story Deck frameworks help leaders find and activate the stories they most need to be telling. Where Ral's episode is about the conviction it takes to build a thought leadership platform around storytelling, David's is the hands-on how.
Welcome to The Adviser's What's Making Headlines podcast, your go-to source for the week's biggest stories in finance and real estate, distilled into bite-sized insights. Broker market share has finally crossed the historic 80 per cent threshold, but how much higher can the third-party channel actually go before artificial intelligence kicks in? Join host Annie Kane, senior journalist Charlie Tchetchenian, and commercial content writer Ben Squires as they dissect a monumental week of news for the mortgage industry. The team discusses National Australia Bank, major warnings from ANZ and Westpac predicting a substantial slowdown in mortgage lending, and a steep drop in investor activity off the back of proposed federal budget tax changes. This week, they discuss: The MFAA data revealing broker market share surged to a record 81 per cent in the March quarter. Why National Australia Bank completely reversed its rate forecast to predict the next cash rate move will be down. How major banks are forecasting a sharp slowdown in mortgage credit and property price growth for fiscal year 2027. And much more!
New data shows Australian business confidence is on the up - but things are still gloomy across the Tasman. The survey from National Australia Bank showed its index of business conditions held at +3 in May, ending four months of losses. Confidence improved modestly to -14, from -23 in April. HSBC Chief Economist Paul Bloxham explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
New data shows Australian business confidence is on the up - but things are still gloomy across the Tasman. The survey from National Australia Bank showed its index of business conditions held at +3 in May, ending four months of losses. Confidence improved modestly to -14, from -23 in April. HSBC Chief Economist Paul Bloxham explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
This year has already been one of major economic upheaval, with more disruption expected to come later this year. We catch up with NAB to find out what brokers and borrowers can expect in the months ahead. Fresh off the 13th annual Better Business Summit roadshow, host Annie Kane and NAB's executive of broker distribution, Adam Brown, unpack how a confluence of global conflict, persistent inflation, and artificial intelligence is reshaping the broker channel. In this episode of In Focus, sponsored by National Australia Bank, the duo discuss what the economic environment looks like moving forward, from the "multi-speed" property markets of Western Australia and Victoria, the rise of mass affluent banking, and what's in store for the financial year ahead. Tune in to find out: Why broker sentiment varies wildly across the country. Why this round of rate hikes is hitting harder. Why the rise of AI-generated documentation requires a new level of "radical curiosity" from brokers. How NAB is updating its retail and broker offerings. And much more!
The ASX 200 gave up yesterday's gain and more, dropping another 108 points to 8,497 (1.3%) as the rout continues. Resources bore the brunt of the selling as inflation fears stoked higher rates and tore through commodities. BHP fell 2.3% and RIO off 1.5% with gold miners under pressure again, EVN down 4.9% and NEM falling 4.5%. Oil and gas firmed, but uranium stocks eased back, PDN down 4.5%. Lithium stocks found some friends with PLS up 1.9%. Industrials were also weak across the board as TLS fell 1.1% and REA dipped 2.0%. Tech stocks couldn't shrug off the negativity despite good results from CAT and broker upgrades to TNE. Healthcare drifted lower.Banks were hit hard as one broker said conditions were tough, WBC fell 2.4% with ANZ off 2.1% and the Big Bank Basket falling to $269.72 (0.8%). Other financials also under pressure, MQG fell 2.0% and NWL and HUB dropped. Insurers also saw sellers, QBE off 1.0% and IAG down 0.4%. REITs fell as bond yields rose again. GMG down 2.1% and CHC falling 3.3%.In corporate news, WJL tumbled 11.2% after earnings came in worse than expected and guidance was moved down. JHX fell 0.9% after lacklustre results too. EOS tumbled 10.3% as it raised funds at 800c and FLT fell 3.6% after a US$5m US strategic acquisition.On the economic front, total wages and salaries paid by employers rose 1.4% to a record $110.6bn in March. National Australia Bank says weekly consumer spending patterns have stabilised with travel especially weak.Asian markets fell, Japan down 1.6%, Hong Kong down 0.7%, China flat. Kospi down 2.8%.US futures mixed with Dow down 31, Nasdaq up 32. European futures opening around 1% lower. Oil down slightly.Nvidia tonight in the US. European futures opening around 0.6% lower.—Marcus Today – Daily Market InsightsMarcus Today provides clear, practical commentary for self-directed investors – covering markets, portfolios, education, and decision-making without the noise.If you'd like to go further:Start a free 14-day trial of Marcus Today http://bit.ly/mt-trial-podcastJoin Marcus Today Use code MTPODCAST for 10% off http://bit.ly/mt-join-podcast-offerMT20 – Managed ETF Portfolio A professionally managed portfolio run by Marcus Padley and the team, using ASX-listed ETFs with active market timing. http://bit.ly/mt20-podcastPrinciples – How We Think About Investing A short video series on timing, behaviour, and decision-making. No stock tips. http://bit.ly/mt-principles-podcast—Disclaimer This podcast is general information only and does not consider your personal circumstances. It is not personal financial advice.
Ian Rogers, editor of BankingDay.com discusses NZ First's idea to buy back the BNZ from National Australia Bank. He spoke to John Campbell.
The New Zealand First leader says they'll be telling the National Australia Bank we want our bank back - as he lays out plans for the Government to buy BNZ. The party will campaign on the purchase - after its sale in 1992 - and merging it with Kiwibank to create a National Bank of New Zealand. Winston Peters told Mike Hosking that the bank may not be for sale, but they'll make sure it is. He says he doubts the National Australia Bank would turn them down - so Kiwis won't be ripped off for much longer if NZ First gets back in. LISTEN ABOVESee omnystudio.com/listener for privacy information.
FP&A & AI Software Showcase: Explore Leading ToolsFP&A leaders are embracing AI, and we're here to help. On May 21st, I'll host the FP&A & AI Software Showcase, featuring FP&A planning and AI tools like Concourse, Sapien, Drivetrain, and Una AI. Join us for live demos, insights, and no sales pressure.Register today: www.thefpandaguy.com/fpa-software-showcaseIn this episode of FP&A Unlocked, Paul Barnhurst speaks with Gabrielle Dolan, a global expert in strategic storytelling, about the power of storytelling in business and how it can transform communication. Gabrielle shares her journey from senior leadership at the National Australia Bank to becoming a bestselling author and storytelling expert. She discusses how storytelling helps finance professionals influence decisions, engage teams, and communicate complex messages effectively.Gabrielle Dolan is a global expert in strategic storytelling and communication, having worked with leaders from companies like Amazon, EY, Uber, and the Obama Foundation. With over 20 years of experience in leadership roles and storytelling, Gabrielle is the bestselling author of eight books, including her latest Story Intelligence: The Craft of Authentic Storytelling Made Smarter with AI. She is also the co-host of the podcast Keeping It Real with Jack and Ral, which ranks in Spotify's top 3% most shared podcasts. Expect to Learn:Why storytelling is essential for influencing decisions in finance and business.The impact of authenticity and vulnerability in leadership communication.How AI can enhance storytelling without losing its human touch.Practical tips for finance professionals on how to use stories in presentations.Here are a few relevant quotes from the episode:“Storytelling is not about manipulation, it's about authentic communication.” – Gabrielle Dolan“AI can be your creative partner, but don't lose your voice when telling your story.” – Gabrielle DolanGabrielle Dolan shared her invaluable insights on the power of storytelling in business, especially for finance professionals. She highlighted how storytelling is a vital tool for influencing decisions, building connections, and making complex messages more memorable. Gabrielle emphasized the importance of authenticity in storytelling and explained how AI can enhance the storytelling process without losing the human connection Follow Gabrielle:LinkedIn - https://www.linkedin.com/in/gabrielledolan/ Podcast Link - https://podfollow.com/keeping-it-real-with-jac-and-ral YouTube Channel - https://www.youtube.com/@KeepingItRealwithJacandRal Earn Your CPE Credit For CPE credit, please go to earmarkcpe.com, listen to the episode, download the app, answer a few questions, and earn your CPE certification. To earn education credits for the FPAC Certificate, take the quiz on earmark and contact Paul Barnhurst for further details.In Today's Episode[00:00] – Trailer[03:18] – Gabrielle's Leadership to Storytelling Journey[06:00] – Challenges in Transitioning to Storytelling[10:00] – Storytelling's Role in Business Decisions[13:37] – Why Data Alone Won't Drive Action[17:44] – Finding the Right Story for Your Message[22:10] – Storytelling and Data in Finance[30:14] – The Power of Story Intelligence in Leadership[35:09] – AI's Role in Enhancing Storytelling[40:15] – Rapid Fire Questions[43:00] – Conclusion & Key Takeaways
Tuesday 5 May 2026 National Australia Bank has warned that rising fuel prices are putting the squeeze on small and medium size businesses, even though the sector has held up well so far. $217b wiped off ASX in 2026 ASIC’s Accent insider trading investigation a2 Milk detects toxins in batches GameStop bids for eBay. Hit follow on the podcast so you don’t miss the latest news Join our free daily newsletter here And don’t miss the latest episode of How Do They Afford That? - the truth about financial luck. Get the episode from APPLE, SPOTIFY, or anywhere you listen to podcasts.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.
“Every time decisions were made, I thought what I would've done differently? I knew the other path was a bit of a risk — what would I do if I was on the other side?”Sweta Mehra is the National Australia Bank's (NAB) Executive General Manager of Personal Everyday Banking. Before joining NAB in 2025, Sweta spent nearly eight years at ANZ Bank—six years as Chief Marketing Officer across 34 global markets, followed by two years as Managing Director of Everyday Banking, where she held full P&L responsibility. During her tenure as CMO, ANZ doubled its digital sales in four years. Prior to entering financial services, Sweta built a 17-year career at Procter & Gamble in Singapore, where she held senior roles across strategy, brand management, and P&L leadership for global brands including Pantene, Tide, and Head & Shoulders. She also led P&G's Consumer & Market Knowledge function across Asia. Sweta has been recognised on Campaign Asia's Asia-Pacific Power List and featured in Australia's CMO50 for three consecutive years. You'll enjoy this inspiring conversation about the power of being very clear about who you are, and a guiding framework for navigating uncertainty and career change. This conversation is hosted by P&G Alum Sudha Ranganathan, who's spent over 19 years in diverse Marketing leadership roles at companies like P&G, PayPal, and LinkedIn where she's honed her passion for customer-centric marketing and talent development.
Today, we're flying into Melbourne, Australia, and chatting with storytelling guru Gabrielle Dolan. While working in a senior leadership role at National Australia Bank, Gabrielle realized the power of storytelling in effective business communication. Since that epiphany, she has found her calling as a global expert on strategic storytelling and real communication. A highly sought-after keynote speaker, educator, and author, Gabrielle's extensive client list includes Telstra, EY, Accenture, Visa, Australia Post, ANZ, Salesforce, Amazon, Vodafone, and the Obama Foundation. Gabrielle holds a master's degree in management and leadership and an associate diploma in education and training and is a graduate of the Harvard Kennedy School of Executive Education. Visit the C4C website to gain full access to the transcript, show notes, and guest links. Coaching 4 Companies
Saturday Mornings Show host Glenn van Zutphen and co-host Neil Humphreys welcome Christine Fellowes Co‑Founder and Chair of NINEby9, and board director at National Australia Bank and GuocoLand. Christine joins us to unpack the findings of NINEby9’s latest research report, The Moment of Truth: AI and the Future of Women in the Workplace—a landmark study examining how artificial intelligence is reshaping women’s careers across Asia‑Pacific. Founded in 2021, NINEby9 is a Singapore‑based research and advocacy organisation dedicated to advancing gender equity in the workforce. Christine explains why this moment in the AI evolution is especially critical: early signs already show a regression in women’s career progression, driven by unequal access to training, a widening skills gap, and a disconnect between HR and technology leaders. We explore how AI could either accelerate opportunity or deepen inequality, depending on how organisations respond. Christine discusses the importance of C‑suite alignment, inclusive training environments, and the urgent need to prepare Gen Z women for a rapidly shifting job landscape. She also shares practical actions boards and leaders can take—grounded in NINEby9’s research—to measure progress and build a future where women are not left behind.See omnystudio.com/listener for privacy information.
Hear from Jo Paisley and Maxine Nelson of the GARP Risk Institute as they look back on key learnings from the past year of the Climate Risk Podcast. As we head into 2026, the GARP Climate Risk Podcast kicks off the new year with a retrospective on the past 12 months, reviewing the key themes and insights that emerged during 2025's podcasts. After 6 years of hosting the podcast, this might be the most wide-ranging conversation so far – from how one should adjust probability of default for climate risk, to the risk factors that might lead to the collapse of society. To make things a bit more manageable, this retrospective has been split into three main areas of focus: First, what did we learn about physical risks, both from nature loss and climate change? Second, what did we learn about the transition to net zero? And third, what lessons were there for firms – either in risk management or business more generally? We also hear from our guests on advice they have specifically for risk professionals. To find out more about the Sustainability and Climate Risk (SCR®) Certificate, follow this link: https://www.garp.org/scr For more information on climate risk, visit GARP's Global Sustainability and Climate Risk Resource Centre: https://www.garp.org/sustainability-climate If you have any questions, thoughts, or feedback regarding this podcast series, we would love to hear from you at: climateriskpodcast@garp.com Links to featured episodes: Sebastian Leape - The CSRD Effect: How Regulation is Elevating Nature Risk Eva Zabey - Beyond Climate: A Risk Professionals' Guide to the Biodiversity COPs Prof. Aled Jones - Flawed Models, Fragile Systems: The Risks in Energy & Food Policy Dr. Levke Caesar - Nine Limits, Six Breached: The Planetary Boundaries Crisis Explained Alyssa Gilbert - How to Make an Impact: Secrets to Climate Startup Success Laurie Laybourn - Beyond 1.5°C: How to Think About Our New Climate Reality Stephanie Race - Why Food System Disruption Is the New Normal Rowan Douglas - Resilience and Retreat: What Insurability Tells Us About Climate Risk Dr. Ajay Gambhir - Navigating Systemic Risk in the Age of Polycrisis Hirotaka Hideshima - From Basel to Biodiversity: An Ex-Central Banker's Take on Nature Risk Prof. Tim Lenton OBE - Positive Tipping Points: How to Fix the Climate Crisis Judson Berkey - Embedding Nature Risk: Insights from a Senior Banking Professional Dr. Luke Kemp - Societal Collapse in a Warming World: A Risk Manager's Lens Today's Speakers Jo Paisley is President of the GARP Risk Institute, the thought leadership arm of GARP. Set up in early 2018, the Institute works across all risk disciplines, with Jo's focus to date on climate- and nature-related risk management and scenario analysis, stress testing and operational resilience. Her career began at the Bank of England where she worked in a variety of roles across macroeconomics, statistics, supervision and risk. Her last role was as a Director of the Supervisory Risk Specialists Division within the Prudential Regulation Authority, where she was heavily involved in the design and execution of the UK's first concurrent stress test in 2014. She left the Bank in 2015 and joined HSBC as their Global Head of Stress Testing. She has also worked as an independent stress testing consultant, advising firms on how to get the most value out of stress testing. Dr. Maxine Nelson is a Senior Vice President at the GARP Risk Institute, GARP's research and thought leadership arm, where she focusses on climate- and nature-related financial risk management. She has extensive experience in risk, capital and regulation gained from a wide-ranging variety of roles, including Global Head of Wholesale Risk Analytics and Head of Capital Planning at HSBC, significantly expanding counterparty credit risk management at the UK Financial Services Authority during the last financial crisis, leading the credit risk team at KPMG London, senior credit risk consultant at Oliver Wyman, and embedding operational risk analytics globally at National Australia Bank. Maxine has a degree in mechanical engineering and a PhD about how best to apply probability theory to real world problems.
In this episode of Leadership Story Talks, hosts Jerome Deroy and Julienne Ryan speak with Gabrielle Dolan—one of the world's leading authorities on business storytelling, keynote speaker, and author of nine books including her newest release, Story Intelligence: The Craft of Authentic Storytelling Made Smarter with AI.Gabrielle shares the pivotal “sliding door” moment that transformed her career—from a 17-year tenure at National Australia Bank to launching her own storytelling practice long before it became a buzzword. Through humor and insight, she reflects on two decades of helping leaders move from folded arms to open minds when it comes to storytelling—and how AI is reshaping that conversation today.In Story Intelligence, Gabrielle explores how we can harness AI as a creative collaborator without losing the human heart of storytelling. She shares an experiment comparing AI-generated stories to human ones, revealing that while AI delivers clarity, it lacks authenticity—the emotional resonance that connects people.You'll Hear:The Power of Rejection – How a missed promotion became the spark that launched a global storytelling careerFrom Trend to Transformation – What's changed in 20 years of helping leaders tell stories that stickWhen AI “Almost” Gets It Right – What Gabrielle learned from testing human vs. AI-generated storiesAuthenticity as the X-Factor – Why audiences can sense when a story isn't truly lived or feltStory Intelligence Defined – A new framework for using authentic stories to connect, engage, and inspireWhether you're a leader curious about how to balance technology with truth, or a communicator looking to tell more human stories in a digital age, this conversation reminds us that the future of storytelling isn't artificial—it's deeply, powerfully human.ResourcesWebsite: gabrielledolan.comFree Storytelling Starter Kit: gabrielledolan.com/starterkitBooks: gabrielledolan.com/booksLinkedIn: Gabrielle DolanInstagram: @gabrielledolan.1YouTube: Gabrielle Dolan ConsultingPodcast: KeepingNarativ's online course in partnership with New Mexico State University Global Campus:Lead With Your Story (self-paced, on-demand course)Podcast listeners get 25% off - Use code NARATIV → Register Here Learn more about how to leverage Narativ's storytelling method for your pitch and sales team: Download our free e-book, or you're welcome to schedule a free 15-minute call with Jerome. Please join our mailing list to stay updated on all our latest episodes and events. EMAIL Jerome@narativ.comLINKEDIN https://www.linkedin.com/company/narativ-incTWITTER @narativBuy Julienne's book here
Friday 7 November 2025 The annual bill for public servants across the country hits $250 billion. National Australia Bank’s annual profit gets the thumbs down from investors. Microsoft to refund millions of dollars after allegations it duped Australian customers. A treasure trove of Jim Morrisson songs and poetry found in remote Tasmania is returned to the singer’s estate. And a tough few days for Donald Trump. Join our free daily newsletter here. And don’t miss the latest episode of How Do They Afford That? - this week, is it time to fix your interest rate? Get the episode from APPLE, SPOTIFY, or anywhere you listen to podcasts.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.
In this episode, we sit down with one of Australia's most respected economic voices, Dr Ken Henry, to unpack one of the most critical issues facing the nation today - how taxation reform could help solve the housing crisis.Dr Henry reflects on the landmark Australia's Future Tax System Review 2009, why it was commissioned, what it proposed and how much (or how little) has been implemented since. We explore the key recommendations that could reshape Australia's housing landscape, including replacing stamp duty with annual land tax, reforming negative gearing and capital gains tax, and removing distortions that influence buyer behaviour.Dr Henry also discusses the political and practical realities of reform, outlining the role both federal and state governments need to play if we are to tackle the root causes of the housing crisis, not just its symptoms. This is a rare and insightful conversation that connects tax, housing and long-term economic strategy.Dr Ken Henry AC FASSA FAIIA is one of Australia's most influential economic policy leaders. He served as Secretary to the Treasury from 2001 to 2011 and chaired several landmark reviews including the 1997–98 Howard Government tax review, the 2010 Rudd Government tax review, and the Gillard Government's Australia in the Asian Century White Paper.He has held senior roles across both the public and private sectors, including Chair of National Australia Bank and has been a non-executive director of ASX Limited. Today, Dr Henry chairs the Australian Climate and Biodiversity Foundation and serves on multiple boards focused on climate, finance and biodiversity.Dr Henry holds a PhD in Economics from the University of Canterbury and is a Companion of the Order of Australia.Tune in to hear how bold tax reform could unlock new pathways to housing affordability and a more resilient economic future.EPISODE LINKSDr Ken HenryAustralian Climate and Biodiversity Foundation LET'S CONNECTEpisodes Instagram Website LinkedInWe'd love your feedback, send us a message today.This podcast is for educational purposes only and should not be considered investment or financial advice. This podcast is not intended to replace or supplement professional investment, financial or legal advice. Please seek professional advice based upon your personal circumstances. The views expressed by ouWe'd love your feedback, send us a message today.LET'S CONNECT SubscribeInstagram Website LinkedIn Email > podcast@charterkc.com.au This podcast is for educational purposes only and should not be considered investment or financial advice. This podcast is not intended to replace or supplement professional investment, financial or legal advice. Please seek professional advice based upon your personal circumstances. The views expressed by our podcast guests may not represent those of Charter Keck Cramer. This podcast may not be copied, reproduced, republished or posted in whole or in part without the prior written consent of Charter Keck Cramer.
In this episode of Ikigai with Jennifer Shinkai, Jennifer engages in a deep conversation with Dr. Greg Story, discussing a variety of topics from his personal experiences and insights. They delve into Dr. Story's transformative journey from overcoming a challenging childhood and academic setbacks to achieving success in Japan. The conversation also touches on the significance of living an intentional life, the profound impact of near-death experiences, and the importance of adapting to technological advancements like AI. Dr. Story emphasizes generosity, discipline, and the value of helping others in personal and professional growth.If you enjoyed this episode and it inspired you in some way, we'd love to hear about it and know your biggest takeaway. In this episode you'll hear:Dr. Greg Story's mindset shift from fear to potentiality.Insights on how AI can enhance our personal and professional lives.The importance of leading an intentional life and fostering community.The influence of karate in developing discipline and confidence.Greg's transformation from an underconfident student to a PhD holder and leader.Strategies for fostering empathy and understanding in leadership.About GregDr. Greg Story is the President of Dale Carnegie Tokyo Training Japan. He holds a Ph.D. in Japanese organisational decision-making and is a 40-year veteran of Japan with broad business leadership experience, having served as Country Head of four organisations in Japan.He launched a start-up in Nagoya and completed major turnarounds in both Osaka and Tokyo for Austrade. In 2001, he was promoted to Minister Commercial in the Australian Embassy and became the Country Head for Austrade. In 2003, he joined Shinsei's Retail Bank, a unique mix of start-up and turnaround, where he managed 550 staff in the Platinum Banking Division—responsible for two-thirds of the bank's revenue—eventually becoming Joint CEO of the Retail Bank. In 2007, he was appointed Country Head for the National Australia Bank in Japan.Since 2010, Dr. Story has led Dale Carnegie Tokyo Training Japan as President. He is a Master Trainer, an international award-winning Sales Leader, and the author of eight books including Japan Sales Mastery, Japan Business Mastery, Japan Presentations Mastery, and Japan Leadership Mastery.Beyond his corporate career, Dr. Story is an Adjunct Professor in the International Business Faculty at Griffith University. He is also a 6th Dan in traditional Shitoryu Karate and applies martial arts philosophies and strategies to leadership and business.Things mentioned in the episodeGreg doing Unshu in 1987Interview video with Lance LeeDale Carnegie Tokyo WebsiteDr. Greg Story's author page on AmazonDr. Greg Story's podcast page on Apple PodcastsConnect with GregLinkedIn: https://www.linkedin.com/in/gregstory/Connect with JenniferLinkedIn:
The National Australia Bank is the victim of a $150 million money laundering fraud. Plus, the ASIC corporate regulator forced Macquarie Group to repay $321 million to investors who used its service to access the Shield Master Fund.See omnystudio.com/listener for privacy information.
US President Donald Trump warned Qatar about an Israeli strike on Hamas officials ahead of time. Plus, Australia signs a new security pact with Fiji and NAB slashes jobs. See omnystudio.com/listener for privacy information.
In this episode of the Defence Connect Podcast, senior journalist Robert Dougherty is joined by the Australian Defence Industry Awards' Female Defence Leader of the Year (SME), Sarah Bailey, to discuss the nature of leadership, courage, and opportunity as the chief executive of PentenAmio Australia. Bailey has previously held senior leadership roles at EY, Australia Post, and National Australia Bank and has served on the advisory board of the University of Canberra. The pair discuss a range of topics regarding the defence industry, including: Bailey's experience winning the Female Defence Leader of the Year (SME) award and the acknowledgement of the entire defence industry at ADIA in Canberra. Her philosophy on leadership and conflict resolution, as well as the challenges of managing the merger of Penten and Amiosec in May this year. Business life as a female CEO in a traditionally male-dominated sector of business, such as the defence industry. Bailey's mentors and the people who have inspired and helped along the way. The pair wrap up the podcast discussing personal challenges and plans for the future. Enjoy the podcast, The Defence Connect team
Insignia Financial leapt after a $3.3 billion takeover by private equity firm CC Capital. MARKET WRAP: ASX200: up 0.1% to 8,677 GOLD: $3,385/oz BITCOIN: $181,877 Rio Tinto jumped 3.4 per cent to $118.32, Fortescue 3.3 per cent to $17.81 and BHP gained 2.6 per cent to $41.51 per cent. Shares of Ramelius surged 8.1 per cent to $2.66 – its best day in 15 weeks, while Newmont gained 2.8 per cent to $92. CBA slumped 3.1 per cent to $172.42, wiping roughly 30 points from the index due to its market heft. National Australia Bank falling 2.7 per cent to $37.22, Westpac 1.3 per cent to $32.65 and ANZ closed down 0.8 per cent to $29.82. Insignia Financial was the best performer on the ASX 200, surging 12.2 per cent to $4.41 after CC Capital agreed to a $3.3 billion deal CURRENCY UPDATE: AUD/USD: 65.2 US cents AUD/GBP: 48.4 British pence AUD/EUR: 56 Euro cents AUD/JPY: 96 Yen AUD/NZD: 1.09 NZ dollars See omnystudio.com/listener for privacy information.
Macca and Aiv are joined live in the studio by Nikki Amelia from National Australia Bank, as they discuss online and financial scams and how people can protect themselves online. The post Saturday 19th, July, 2025; Nikki Amelia NAB, Combating Online and Financial Scams. appeared first on Saturday Magazine.
During the month of July we will be enjoying some summer weather and taking a break from recording new episodes. To satiate your thirst we will be re-releasing the hottest episodes of the year, every week, for you to enjoy with a Mai Tai by the pool like David will be.Welcome back to the FocusCore podcast with host Dr. David Sweet. This week we are talking about leadership and business mastery with Dr. Greg Story, President of Dale Carnegie Tokyo Training Japan. Greg is an author of a suite of books focusing specifically on mastering various aspects of doing business in Japan. He also releases multiple podcasts weekly and is a certified master trainer in all of the major Dale Carnegie training courses. So join us for this enlightening conversation about leadership, communication and the unique dynamics of doing business in Japan.In this episode you will hear:How Greg started Dale Carnegie Tokyo Training JapanWhy on the job training is not working for Japanese companies anymoreAbout Greg's books teaching mastery in business and leadership in JapanThe importance of middle management in retaining quality talentHow technology like AI is changing recruitment in JapanParticipate in our 2026 Salary Survey here: 2026 Salary Survey Things mentioned in the episode:Dale Carnegie Tokyo WebsiteDr. Greg Story's author page on AmazonDr. Greg Story's podcast page on Apple PodcastsAbout Dr. Greg Story:A Ph.D. in Japanese organisational decision-making, and a 40 year veteran of Japan, he has broad experience, having been Country Head of four organisations in Japan.He launched a “start up” in Nagoya, and completed “turn-arounds” in both Osaka and Tokyo for Austrade.In 2001 he was promoted to Minister Commercial in the Australian Embassy and the Country Head for Austrade.In November 2003, Dr. Story joined Shinsei's Retail Bank, which interestingly was a special combination of “start-up” and “turn-around”. He had 550 staff in his Platinum Banking Division, responsible for two-thirds of the revenue of the Retail Bank, eventually becoming the Joint CEO of the Retail Bank.In July 2007, Dr. Story became the Country Head for the National Australia Bank in Japan.In October 2010, he became President of Dale Carnegie Tokyo Training Japan. He is a Master Trainer and an international award winning Sales Leader with Dale Carnegie. He is a thought leader and has written eight books: Japan Sales Mastery, Za Eigyo (The 営業), Japan Business Mastery, Japan Presentations Mastery, Anata mo Purezen Tatsujin (あなたもプレゼンの達人), Stop Wasting Money On Training, Toreningu de Okane Wo Muda Ni Suru No Wa Yamemashoo (トレニングでお金を無駄にするのわやめましょう) and Japan Leadership Mastery.He is an Adjunct Professor in the International Business Faculty of Griffith University. A 6th Dan in traditional Shitoryu Karate, he applies martial art philosophies and strategies to business issues.Connect with Dr. Greg Story:LinkedIn: https://www.linkedin.com/in/gregstory/Connect with David Sweet:LinkedIn: https://www.linkedin.com/in/drdavidsweet/ Twitter:
Metcash – the largest operator of IGA stores – has said the illegal tobacco trade is hurting its bottom line. MARKET WRAP: ASX200: down 0.36%, 8474 GOLD: $3,363 US/ounce BITCOIN: $159,214 AUD Energy & Utilities rose on war threats: Woodside was flat, with Santos 1% higher, with LNG seller Origin also lifting just under 1%. Metcash rose 2.7% after revealing an 8.9% uplift in group revenue to $17.3 billion. BWP Trust rose 1.9 per cent to $3.65 Reece Holdings up more than 2% to $16.57 TPG and Medibank rose more than 1% ANZ Bank fell 0.6%, National Australia Bank shed a few cents to close at $38.88. Fortescue gave up 1% BHP fell 1.5% per cent to $35.64 Rio Tinto fell marginally but still closed above $100 a share at $101.83. Drone Shield fell more than 4% to $1.83 CURRENCY UPDATE: AUD/USD: 63.9 US cents AUD/GBP: 48.2 pence AUD/EUR: 56 Euro cents AUD/JPY: 94 yen AUD/NZD: 1.08 Dollars See omnystudio.com/listener for privacy information.
The US Fed has kept interest rates on hold, so will investors look towards safety in the Australian banks while unrest continues? MARKET WRAP: ASX200: down 0.09%, 8523 GOLD: $3,368 US/ounce BITCOIN: $161,897 AUD Commonwealth Bank up 1.5% to $182.85 National Australia Bank rose 1.1%, with Westpac 1.8% higher, and ANZ up 0.3% per cent after announcing its retail boss would leave the bank. Aristocrat rose 1.6% to $66.73 Cleanaway closed up 1.1% to to $2.73 Weaker Chinese data sent iron ore majors lower, with BHP off 2% to $36.13 and Fortescue off 1.7% to $14.77. Gold miners fell, with Evolution down 4.5% to $7.78 Utility stocks were also sold off as Origin and AGL both dipped 1.4%. KMD Brands fell more than 3% to hit a record low of 25¢, WiseTech Global dipped 1.9% after announcing that two directors would exit the board. CURRENCY UPDATE: AUD/USD: 64.7 US cents AUD/GBP: 48.2 pence AUD/EUR: 56 Euro cents AUD/JPY: 94 yen AUD/NZD: 1.08 Dollars See omnystudio.com/listener for privacy information.
Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer.What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell?Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we're going to talk about how National Australia Bank has built what they call a "Customer Brain" — a centralized, intelligent decisioning layer that unifies engagement across service, sales, and relationship-building at scale.To help me explore this, I'd like to welcome Christian Nelissen, Chief Data and Analytics Officer at NAB. RESOURCES National Australia Bank: https://www.nab.com/au https://www.nab.com/au The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsOnline Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrandDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer.What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell? Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we're going to talk about how National Australia Bank has built what they call a "Customer Brain" — a centralized, intelligent decisioning layer that unifies engagement across service, sales, and relationship-building at scale.To help me explore this, I'd like to welcome Christian Nelissen, Chief Data and Analytics Officer at NAB. RESOURCES National Australia Bank: https://www.nab.com/au https://www.nab.com/au The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsOnline Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrandDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
The latest FocusCore Salary Guide is here: 2025 Salary Guide Welcome back to the FocusCore podcast with host Dr. David Sweet. This week we are talking about leadership and business mastery with Dr. Greg Story, President of Dale Carnegie Tokyo Training Japan. Greg is an author of a suite of books focusing specifically on mastering various aspects of doing business in Japan. He also releases multiple podcasts weekly and is a certified master trainer in all of the major Dale Carnegie training courses. So join us for this enlightening conversation about leadership, communication and the unique dynamics of doing business in Japan.In this episode you will hear:How Greg started Dale Carnegie Tokyo Training JapanWhy on the job training is not working for Japanese companies anymoreAbout Greg's books teaching mastery in business and leadership in JapanThe importance of middle management in retaining quality talentHow technology like AI is changing recruitment in JapanThings mentioned in the episode:Dale Carnegie Tokyo WebsiteDr. Greg Story's author page on AmazonDr. Greg Story's podcast page on Apple PodcastsAbout Dr. Greg Story:A Ph.D. in Japanese organisational decision-making, and a 40 year veteran of Japan, he has broad experience, having been Country Head of four organisations in Japan.He launched a “start up” in Nagoya, and completed “turn-arounds” in both Osaka and Tokyo for Austrade.In 2001 he was promoted to Minister Commercial in the Australian Embassy and the Country Head for Austrade.In November 2003, Dr. Story joined Shinsei's Retail Bank, which interestingly was a special combination of “start-up” and “turn-around”. He had 550 staff in his Platinum Banking Division, responsible for two-thirds of the revenue of the Retail Bank, eventually becoming the Joint CEO of the Retail Bank.In July 2007, Dr. Story became the Country Head for the National Australia Bank in Japan.In October 2010, he became President of Dale Carnegie Tokyo Training Japan. He is a Master Trainer and an international award winning Sales Leader with Dale Carnegie. He is a thought leader and has written eight books: Japan Sales Mastery, Za Eigyo (The 営業), Japan Business Mastery, Japan Presentations Mastery, Anata mo Purezen Tatsujin (あなたもプレゼンの達人), Stop Wasting Money On Training, Toreningu de Okane Wo Muda Ni Suru No Wa Yamemashoo (トレニングでお金を無駄にするのわやめましょう) and Japan Leadership Mastery.He is an Adjunct Professor in the International Business Faculty of Griffith University. A 6th Dan in traditional Shitoryu Karate, he applies martial art philosophies and strategies to business issues.Connect with Dr. Greg Story:LinkedIn: https://www.linkedin.com/in/gregstory/Connect with David Sweet:LinkedIn: https://www.linkedin.com/in/drdavidsweet/ Twitter: https://twitter.com/focuscorejp Facebook: :
In this episode of Money Tales, our guest is Anthony Thomson, who also goes by his initials “AT”. Anthony is a marketing professional who transitioned into entrepreneurial banking with one key belief: the power of data to create opportunity. Athony tells us a heartwarming story about a Metro Bank initiative that made banking exciting for kids: coin-counting machines that turned their loose change into a guessing game with prizes. This is a conversation about how small innovations can make a big difference and how Anthony has brought that mindset into his incredible career evolution. Anthony is at heart, a marketer, who believes passionately that profit should be the by-product of giving the customer a better product, service or experience. He has built, scaled and exited multi-million-dollar fintech businesses in the UK and Australia. He is currently co-founder and chair of archie, a global growth accelerator for fintechs, a non-executive director of Wio Bank in the UAE and ekko A UK based international business that empowers financial services companies to integrate sustainability. Previously, Anthony was Founder and CEO of Europe's largest financial services specialist agency, which sold to Publicis. He was also the Founder and former chairman of two of the UK's leading challenger banks, Metro Bank (with a market cap of over $5 billion) and atom bank (with a market cap of over $1 billion), and the co-Founder and chair of 86 400, Australia's first smart bank (acquired by National Australia Bank for over $440m). He is co-author (with Lucian Camp) of No small change, why financial services needs better marketing, published by Wiley. From 2011 to 2014 he served as visiting professor to London Metropolitan University Business School. He also served as the David Goldman Visiting Professor of business innovation and enterprise at Newcastle University Business School from 2017 to 2018. When he's not working, Anthony collects wine and guitars and races cars. Not all at the same time.
Hear from Jo Paisley and Maxine Nelson of the GARP Risk Institute as they look back on key learnings from the latest season of the Climate Risk Podcast. As we head into 2025, the GARP Climate Risk Podcast kicks off the new year with a retrospective on the past 12 months, reviewing the key themes and insights that emerged during 2024. From soil scientists to policymakers, financial experts to climate modelers, we've welcomed a diverse range of guests to share their expertise. This episode revisits some of the key learnings from these conversations and highlights the invaluable advice our guests have shared with risk professionals as we navigate the path to a net-zero and nature-positive future. Today's episode will delve into: Why we need to think about climate and nature together What we learned about the transition to net zero The potential global temperature increases we face The modelling underpinning all these insights To find out more about the Sustainability and Climate Risk (SCR®) Certificate, follow this link: https://www.garp.org/scr For more information on climate risk, visit GARP's Global Sustainability and Climate Risk Resource Centre: https://www.garp.org/sustainability-climate If you have any questions, thoughts, or feedback regarding this podcast series, we would love to hear from you at: climateriskpodcast@garp.com Speaker's Bio(s) Jo Paisley is President of the GARP Risk Institute, the thought leadership arm of GARP. Set up in early 2018, the Institute works across all risk disciplines, with Jo's focus to date on climate risk management and scenario analysis, stress testing and operational resilience. Her career began at the Bank of England where she worked in a variety of roles across macroeconomics, statistics, supervision and risk. Her last role was as a Director of the Supervisory Risk Specialists Division within the Prudential Regulation Authority, where she was heavily involved in the design and execution of the UK's first concurrent stress test in 2014. She left the Bank in 2015 and joined HSBC as their Global Head of Stress Testing. She has also worked as an independent stress testing consultant, advising firms on how to get the most value out of stress testing. Dr. Maxine Nelson is a Senior Vice President at the GARP Risk Institute, GARP's research and thought leadership arm, where she focusses on climate financial risk management. She has extensive experience in risk, capital and regulation gained from a wide-ranging variety of roles, including Global Head of Wholesale Risk Analytics and Head of Capital Planning at HSBC, significantly expanding counterparty credit risk management at the UK Financial Services Authority during the last financial crisis, leading the credit risk team at KPMG London, senior credit risk consultant at Oliver Wyman, and embedding operational risk analytics globally at National Australia Bank. Maxine has a degree in mechanical engineering and a PhD characterizing how best to apply probability theory to real world problems.
Phil Hawkins, a loyalty veteran with over 30 years experience in the loyalty industry and a well known leading loyalty personality in Australia. Expertise in coalition programs, working extensively with Flybuys in Australia over several stints, from its inception in 1993. With leading roles at National Australia Bank, Coles and Myer, Phil has loyalty experience including program design, all aspects of program operation, and specific experience in email and digital communication These days, Phil is a keen loyalty observer, commentator, writer and occasionally creating mischief on LinkedIn.Hosted by Carly Neubauer Show Notes:1) Phil Hawkins2) The Loyalty Leap3)Omnichannel Retail 4) FlybuysLet's Talk Loyalty Webinar DetailsIf you'd like to register for our webinar on January 22nd 2025 to learn how to leverage world-class games to drive daily engagement and bottom-line revenue, simply sign up here:https://us02web.zoom.us/webinar/register/6417364267736/WN_aHWt5hkbR6uPWc2SfzD6xgEven if you can't join live, we'll share the recording with you.
Show Notes: Gerd Schenkel discusses his experience in creating new telco businesses and how to analyze a telecommunications company. Gerd has spent over 10 years as a consultant and 15 years as an executive in banking and telco. He aims to make a differentiation in consulting work by bringing together both worlds. Developing a Telco Company Gerd spent six years at Telstra, Australia's incumbent telco, and three years as the CEO. He talks about his experience there and moves on to his first experience at creating a business which was for National Australia Bank, where he launched a digital bank called EuBank. He later worked as the CEO of a digital team and was tasked with building a telco division. Gerd discusses the creation, development and success of a telco project. He talks about launching a project, what it requires, and what he learned through the process, including accepting and meeting a 10-week launch deadline. He talks about key learnings from his time there, managing the team, product pricing, and making the process of developing and delivering a product simple and effective. A Telstra Broadband Brand Success Telstra's internet broadband product was competing with its parent company's product, but the difference was not in speed or quality. The brand and marketing strategy was more about the connection to the local exchange, where the availability of ports was crucial for competitive dynamics. A former Telstra employee and artist was hired to help develop the brand. The team knew they would need to market locally, and in some areas, they would spend more money. However, they turned this limitation into a positive, creating a brand story called "Belong." The name "Belong" was about belonging to the local neighborhood, and the advertising would be with local shops. The brand was launched with white lists, indicating that the product was only available in certain areas. The name "Belong" was part of the "local connection" concept, and the bank "Eubank" was launched to create a national brand story. Challenges Faced by Telco Startup Gerd discusses the challenges faced by a startup telco, Telstra, in complying with specialist regulations. The telco license had provisions for executing government and police directions, which were not widely known and not widely discussed. Our team was unaware of these requirements until a dedicated Telstra person contacted us about it. The team found a solution by flying a UK-based technician to install the necessary technology in exchanges. Gerd explains that, in terms of regulation, startups can do all their work upfront, but there are always unknowns and unexpected issues that need to be addressed. Flexibility and agility are essential in finding creative solutions, as demonstrated by Telstra's experience. Customer Service, Operations, and Billing Gerd shares an example of changes made to billing, and communication at Telstra. He explains that pro rata was a major cause for complaints due to the high cost of first bills. He talks about costs involved in rolling out a new billing system and how they chose a low-cost platform and how this solution cost them nothing and was immediate, meaning no complaints or phone calls. Gerd emphasizes that the mindset should be on the customer side, focusing on providing the best possible service and experience for customers. Gerd also mentions that Telstra had to configure routers with customers' accounts, which was impossible. They found a solution that was cheaper and more efficient, saving them $3 each. This resulted in no phone calls or track roles, and customers were happy. On the Moving Home Process The conversation turns to the redesign of the moving home process for Telstra, which had a negative NPS of perhaps minus 50 and a churn rate of 85%. The process was outsourced for decades and was a nightmare for customers with multiple products and separate tech stacks. Gerd suggested that they started with a small percentage and then rolled it out to everyone. They used their control of channels to impose a better process, routing website orders wherever they wanted. They then convinced call centers to enter orders on the website instead of the internal system, resulting in a reversal where the website became the internal interface for employees. This principle was also applied to mobile phone ordering, resulting in faster and easier ordering for all employees. Gerd explains that importing these mindsets into Telstra was harder due to the bigger scale, complexity, and politics involved. However, the benefits were 100 times bigger in terms of cost, with savings of 40 minutes per mobile order. He now works for a telco in North America, applying similar mindsets to their operations. The Business Model of Telecommunications Companies Gerd discusses the business model of telecommunications companies, particularly telcos. Telcos spend billions of dollars on infrastructure and technology, which is then used to make monthly subscriber payments. This complex system results in an average return on capital of 8% over the long term. However, telcos are less customer-centric than banks due to their network businesses where customers are not even a customer, but rather a subscriber. Gerd offers how telcos could reduce churn and increase revenue by being more customer centric. He suggests offering free basic services, such as data and advertising and shares a few working examples=. Analyzing a Telco's Monetization Base Gerd suggests analyzing a telco's monetization base by separating out non-network access revenue per customer. He suggests that if network access is the only revenue source, it will go towards a marginal return on capital (ROC). Telcos have unique access to populations and good brands, which can lead to increased revenue. Gerd also discusses the concept of local office apps, where users can opt in to receive local offers based on their location. This approach has been successful, but it has faced political debates over ownership of the PLC. He states that telcos can potentially generate 1,000,002 million in a country with 20 million people if done properly. Secondarily, telcos typically report the split between network access revenue and non-network revenue. However, Gerd suggests measuring this separately. To evaluate the non-network revenue, he suggests using incentives, reporting, and management tools. A consulting firm can help with this process, although it may require hiring a consultant. By valuing the non-network revenue dollar, telcos can better manage their costs and maximize their revenue. Timestamps: 02:42: Creating a New Telco Business at Telstra 05:08: Implementing the New Telco 15:25: Branding and Market Strategy 20:21: Regulatory Challenges and Solutions 24:08: Customer Service and Operations Improvements 29:10: Impact on the Parent Company 32:51: Analyzing a Telecommunications Company 40:23: Monetizing the Customer Base 47:45: Final Thoughts and Contact Information Links: Website:https://www.gerdschenkel.com/ LinkedIn: https://www.linkedin.com/in/gerdschenkel/ Resource: https://umbrex.com/resources/how-to-analyze-a-telecommunications-company/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.
The SportsGrad Podcast: Your bite-sized guide to enter the sports industry
Meet Allison Robison, the Executive General Manager of People and Culture at Cricket Australia. Allison leads recruitment and culture for one of the nation's most iconic sports organisations, helping build teams that bring cricket to life. Her insights into hiring practices, including strategies for acing interviews and crafting standout applications, are invaluable.With a background in senior roles at National Australia Bank and board positions at Swimming Australia and Athletics Victoria, Allison has a wealth of experience in people management and recruitment strategies. She has also been a driving force in promoting the importance of relationships and networking in career success.If you're a young job hunter seeking to break into the competitive sports industry without the anxiety of endless rejections, Allison's advice will help you approach the job hunt with confidence. Learn about avoiding job-hunting mistakes, crafting compelling applications, and networking your way to opportunities in sport.We cover:(8:27) - Introduction to Alison Robison and her role(11:45) - Key strategies for standing out in job applications(14:30) - Understanding the recruitment process at Cricket Australia(18:00) - Networking: The cornerstone of career success(21:10) - Building relationships within the sports industry(25:00) - Role of AI in recruitment and its implications(28:45) - How to tailor resumes to job descriptions effectively(32:15) - Tips for succeeding in behavioural interviews(36:00) - Importance of showcasing personality and passion(39:10) - Final advice for navigating job applicationsIf you like this ep, give these a go next:#1: Ex-ICC T20 World Cup 2020, HR Manager | Ally Dirkis#110: Ex-Golf Australia, People & Culture Manager | Daniel Simons#128: Netball Australia, GM People & Culture | Kimberlee Furness#155: Australian Sports Commission, HR Business Partner | Adam Kyle*-Follow SportsGrad on LinkedIn, Instagram or TikTok -Follow Reuben Williams on LinkedIn, Instagram or TikTok -Subscribe to the SportsGrad newsletter for job and networking opportunities -Become a SportsGrad Member to shortcut your next job in sportBig thanks to Deakin University for making this episode possible. Check out their Master of Sport Management, ranked #1 in Australia.Thanks for listening, much love! Hosted on Acast. See acast.com/privacy for more information.
This month on the Global Credit Union Podcast, Michael Lawrence joins us to discuss his new role as Chair of the World Council of Credit Unions' Board of Directors. Lawrence is the Chief Executive Officer of the Customer Owned Banking Association (COBA), the industry body for Australia's credit unions, building societies and mutual banks, a position he's served in since December 2017. He became a WOCCU Director in April 2018, and was elected to serve as Chair of the Board in 2024. Lawrence has over 30 years experience in financial services, primarily gained with AMP Bank and National Australia Bank. Michael discusses why he believes WOCCU's biggest asset is its strength in membership, especially when it comes to advocating for credit unions in front of international financial standard setting bodies, such as the Basel Committee on Banking Supervision. --- Support this podcast: https://podcasters.spotify.com/pod/show/woccu/support
In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank. Ghislaine and Gloria discuss: The importance of embracing change and leaning into discomfort as drivers for personal and professional growth The crucial role risk professionals play in shaping and adapting to our dynamic landscape, highlighting a career filled with opportunities for influence and fulfillment The evolution of compliance functions in response to technological advancements such as digital growth and AI, emphasizing the need to optimize resources while maintaining excellence for substantial organizational impact. This insightful dialogue delves into Gloria's career trajectory, enthusiasm for risk management, inspiring figures, and perspectives on the evolving domain of risk and compliance. It also highlights her commitment to driving social, financial and economic inclusion for underrepresented and marginalized communities. Tune in to gain invaluable insights on mastering risk management with purpose. SHOW NOTES02:38 Career Journey16:06 Leaning into Discomfort 22:45 What's coming for Risk & Compliance in the Next 5-10 Years 28:58 Important Traits of CROs 29:36 Top Priorities for the Year Ahead
It's Eurovision season! Do you like taking photos? Andrew might! There will be some light banter about tech markets. Another fantastic Hemispheric Views adjacent website is born! How about some sweet pencils? And finally, do you need a bud…? Using Apple Podcasts? All notes can always be found here (https://listen.hemisphericviews.com/111)! Eurovision 00:00:00 Eurovision 2024 (https://eurovision.tv/event/malmo-2024)
In a whirlwind day on Wall Street, investors hang on every word from Jerome Powell, causing a roller coaster of market reactions. Meanwhile, Aussie shares brace for a lower opening amidst anticipation for National Australia Bank's key earnings report. The content in this podcast is prepared, approved and distributed in Australia by Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814. The information does not take into account your objectives, financial situation or needs. Consider the appropriateness of the information before acting and if necessary, seek appropriate professional advice.See omnystudio.com/listener for privacy information.
In this episode, Paul Barnhurst is joined by Lance Rubin, who has a wealth of financial modeling experience including working for PwC & KPMG, Investec Bank Corporate Finance & Advisory, National Australia Bank, and starting his own practice.Lance spent two decades working for corporations (PwC & KPMG, Investec Bank Corporate Finance & Advisory, National Australia Bank). It was during this time he gained a love of modeling. Lance was previously the CFO of fin-tech start-up Banjo (SME lender) and Sequel CFO whilst founding Model Citizn, a financial modeling, analytics, and automation consultancy firm following his 20 years in corporate. He has delivered a number of online training workshops in financial modeling and Power BI whilst also being a certified trainer for the FMI and he wrote a large portion of the CA (ANZ) study guide on financial modeling. He was also a judge at the world's first Financial Modeling Innovation Awards and he presented at the Power BI Global Summit in 2022. Listen to this episode as Lance shares: His learning from the worst models he has come across.His journey into Financial Modeling and how he fell in love with modeling.The key to Financial Transformations.The HACK Framework.The importance of Power BI and similar tech.His advice on the use of tools and shortcuts.His position on controversial modeling issues, including circular references, dynamic arrays, modeling standards, AI in modeling, and more.Quotes: “Financial Transformation is the combination of process, tech, and people. With people being the most important.” “The HACK Framework (Hygiene, Automation, Capability, Knowledge) allows you to bring technical skills and soft skills. together...You need to develop capability and knowledge and you need to bring that together with hygiene and automation.” “Data Modeling and Financial Modeling sound the same but are fundamentally quite different.” Sign up for the Advanced Financial Modeler Accreditation or FMI Fundamentals Today and receive 15% off by using the special show code ‘Podcast'. Visit www.fminstitute.com/podcast and use code Podcast to save 15% when you register. Go to https://earmarkcpe.com, download the app, take the quiz and you can receive CPE credit. Follow Lance: Website - https://www.modelcitizn.com/LinkedIn - https://www.linkedin.com/in/financial-modelling/Follow Paul: Website - https://www.thefpandaguy.com/ LinkedIn - https://www.linkedin.com/in/thefpandaguy/ TikTok - https://www.tiktok.com/@thefpandaguy YouTube - https://www.youtube.com/@thefpaguy8376 Follow Financial Modeler's Corner LinkedIn Page- https://www.linkedin.com/company/financial-modeler-s-corner/?viewAsMember=true Newsletter - Subscribe on LinkedIn- https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7079020077076905984 In today's episode: (00:22) Intro;(00:47) Welcoming Lance;(01:00) The worst financial model Lance has ever seen;(05:14) Takeaway from the worst financial model;(08:02) Lance's background;(11:27) Key to Finance Transformation;(17:37) The Hack Framework;(18:43 - 19:29) Validate your Financial Modeling Skills with FMI's Accreditation Program (ad);(19:30) What led to Lance's love for Modeling?;(22:38) The most interesting model;(26:30) Importance of Power BI and similar Tech;(31:51) AI and Financial Modeling;(36:10) The learning that saved Lance a lot time while Modeling;(41:16) Rapid Fire;(46:58) Connect with Lance;(48:15) Outro;
0:00 Intro 4:05 Jon Voight 11:18 Mitch McConnell 16:20 Lahaina 29:03 Insurance Crisis 33:40 Climate Cult 38:54 National Australia Bank 50:50 Trump 55:52 12 ways liberals are literally committing MASS SUICIDE - Join Voight is a great American with a powerful message - Donald Trump declares WAR against the corrupt, treasonous deep state - ALL HAIL SEIZURE: Mitch McConnell is a SEIZURE factory - Top 12 ways liberals are committing MASS SUICIDE like a mindless Jonestown Cult - Rolling Stone magazine tells its readers to eat more toxic seed oils - US government trying to BAN expeditions to the #Titanic - Farmers insurance SLASHING staff as #insurance industry implodes - Millions of Britons told to stop HEATING their homes when it's cold! - Australian bank announces #debanking #speech police rules that are insane For more updates, visit: http://www.brighteon.com/channel/hrreport NaturalNews videos would not be possible without you, as always we remain passionately dedicated to our mission of educating people all over the world on the subject of natural healing remedies and personal liberty (food freedom, medical freedom, the freedom of speech, etc.). Together, we're helping create a better world, with more honest food labeling, reduced chemical contamination, the avoidance of toxic heavy metals and vastly increased scientific transparency. ▶️ Every dollar you spend at the Health Ranger Store goes toward helping us achieve important science and content goals for humanity: https://www.healthrangerstore.com/ ▶️ Sign Up For Our Newsletter: https://www.naturalnews.com/Readerregistration.html ▶️ Brighteon: https://www.brighteon.com/channels/hrreport ▶️ Join Our Social Network: https://brighteon.social/@HealthRanger ▶️ Check In Stock Products at: https://PrepWithMike.com
In This Weeks Cannabis News and Events we Cover the Following Stories | Marijuana Possession Can Still Get You Jailed In These 19 States | 'Landmark' Ruling Gives Hope For UK CBD Flower Businesses | Struggling cannabis merchant owes National Australia Bank $61 million | Mastercard ban on cannabis debit-card purchases rocks industry | ‘Highly anticipated': Activists stoked as government announces feasibility study plan for medicinal marijuana | Come and join in the discussion about any of these news articles on our cannabis growing forum, Discord server, or any of your favourite social networks. Visit our website for links. Website: https://highonhomegrown.com Discord: https://discord.gg/sqYGkF4xyQ Youtube: https://www.youtube.com/highonhomegrown Thank you for downloading and listening to our cannabis podcast! I hope you enjoy this episode.
We often discuss blockchain technologies and crypto in reference to personal wealth-building strategies and personal finance. However, financial institutions that lend money in an institutional setting are also exploring how they can utilize blockchain to speed up and simplify the lending process. Sid Powell is here to talk about his platform Maple that allows for these transactions, what this change means for the future of lending, and so much more. This week, episode 168 of the Tech Intersect™ Podcast is about the future of lending in a decentralized world! POWERED BY ADVANTAGE EVANS™ ACADEMY Fast-track your journey from cash to crypto with the Digital Money DEMYSTIFIED Quick Start Bundle now at DigitalMoneyDemystified.com. Sid Powell is the CEO and Co-founder of Maple, a private credit platform built on the rails of blockchain's distributed data ledger technology for institutional lenders to run alternative credit strategies. Prior to Maple, Sid was the Treasurer at Angle Finance in Melbourne and a Senior Associate of Securitisation for Corporate Finance at the National Australia Bank. Some of the talking points Sid and I go over in this episode include:What is Maple and what makes it different than other lending platforms?The power of utilizing stablecoins for transactions.How institutions who want to lend via blockchain are navigating the differences in regulations between countries.How lending via blockchain will improve accessibility and diversity in the digital money space.Thank you for listening! If you enjoyed this episode, take a screenshot of the episode to post in your stories and tag me! And don't forget to follow, rate, and review the podcast and tell me your key takeaways!CONNECT WITH SID POWELL:LinkedInTwitterMapleCONNECT WITH DR. TONYA M. EVANS:Questions and requests: hello@techintersectpodcast.com Follow: Twitter @AtTechIntersect | Instagram @TechIntersect Web: Tech Intersect Podcast Connect for exclusive content: https://advantageevans.activehosted.com/f/6 AI for TeachersWelcome to 'AI for Teachers,' your essential podcast unlocking AI's game-changing...Listen on: Apple Podcasts SpotifyRegulate & The Rabbit Hole by Notty Prod licensed via Creative Commons Attribution-NoDerivatives 4.0 International License. Produced by Tonya M. Evans for Advantage Evans, LLC
Frameworks are very popular in the Service Management world, and Organizational Change Management (OCM) is no exception. Karen Farris, an expert in the matter, explores the field in the current landscape, where change is becoming more frequent and faster. Based on the guidelines of her published – and recently updated – book, she goes through the OCM framework, explores the OCM process, and provides advice to leaders looking to implement change successfully. Karen Ferris is an Independent Organizational Change Management and Leadership Guide, as well as a Service Management Expert at Macanta Consulting. She has published books on Organizational Change and workplace resilience, and has served in the past as a Practice and Service Manager at Proactive Services and National Australia Bank.
After 15 years of working his way up through the competitive ranks of NYC's financial sector, Andrew Pudalov made a conscientious decision to leave his most recent position as Global Head of Fixed Income Derivative Trading at National Australia Bank to pursue an interest he felt was a virtue of higher importance. While he worked his entire adult life for a number of prestigious financial institutions to achieve an expertise in institutional fixed income derivative trading, he simply felt it time to gratify another more altruistic ambition he had always held. Andrew founded Boulder's University Hill District's first all-natural bowl/smoothie bar in the fall of 2004, providing a healthy alternative to the common “Hill” fare. After enormous success, Andrew launched a line of frozen grab-n-go bowls soon to meet the ever-mounting demand. Today, he operates Rush Bowls retail, wholesaling, and franchising with over 100 stores in various stages of development throughout the US. Rush Bowls continues to receive both regional and national acclaim. Andrew maintains a commitment to spreading the joys of pure, honest nutrition and making Rush Bowls the best possible company it can be. Key Takeaways: [2:39] - Andrew shares his background before founding Rush Bowls. [5:24] - He went head first into the idea in 2004 and decided on smoothie bowls. [7:57] - Rush Bowls experienced slow and steady growth in the early years. [10:01] - Andrew explains the adjustment he made as he transitioned to the ownership of a business. [12:53] - Andrew has experienced a lot of opportunities to do things his way. [15:18] - A lot of franchises charge the franchisee for the product. But Rush Bowls does not. [17:08] - It is tough to build a business from scratch. Franchising is a great way to own a business with an already established structure and system. [18:33] - It was recommended by many for Andrew to franchise Rush Bowls, but he wanted to test it in multiple locations first. [20:55] - Education is important and a strength of Rush Bowls. [21:53] - Rush Bowls has locations in 21 states and has created great national networks. [23:53] - Everything at Rush Bowls is made to order. [25:37] - Too much space is a detriment to many franchisees. [27:18] - Who is the ideal franchisee for Rush Bowls? Mentioned in This Episode: Rush Bowls Home Page Rush Bowls Franchise Site
EY Ireland recently announced the launch of its Managed Cyber Security Service, specifically tailored to support Irish SMEs and other businesses to defend against cyber security threats and attacks. The new EY offering is designed to help reduce the cost and expertise barriers preventing many organisations from addressing their urgent cyber security needs. I talk to Puneet Kukreja, EY Ireland Cyber Lead about the human element, Cyber hygiene, the elastic perimeter, understanding risk, two eggs in a basket, assumed breech mindset, secure landing zone and native cloud. More about Puneet Kukreja: Puneet has 25 years' plus experience in cybersecurity having worked in specialist cyber roles for a range of different organisations in the APAC region including National Australia Bank, the Victorian regional government of Australia, and Deloitte APAC before joining EY Ireland last year.
Melissa Widner is the CEO of Lighter Capital, the pioneer and leader in revenue-based financing for tech startups, founders, and companies. Seattle-based Lighter Capital is backed by National Australia Bank and Silicon Valley Bank as well as US VCs. Previously, Melissa was the Managing Director of NAB Ventures, the VC arm of the National Australia Bank, and a General Partner at Seattle based SeaPoint Ventures. She was the founder and CEO of 7Software, a Silicon Valley based enterprise software company acquired by Concur (Nasdaq: CNQR, acquired by SAP). She was also the CEO of Northwest Industrial Supply. Under her leadership, both companies generated over a 10X return to investors. She is the co-founder and Chairperson of Sydney-based Heads Over Heels, an organization that supports women entrepreneurs running companies with high growth potential.
Looking to explore the latest trends and advancements in the world of technology and network with some of the brightest minds in the industry? Gain insights on topics like cybersecurity, local approaches to inclusive tech leadership, gaming technology, data, space technology and more. Register using the promotional code for The Analytics Show listeners - ACSTAS at the ACS QLD State Tech Summit registration page to save $125 off the event ticket. Is it possible to bridge the gap between the technical and the business teams? How do you engage the technical side with the business side, getting them to champion themselves and think about the real purpose of their work? And how do you spark a data-driven culture within the business teams? In this episode, Michaela will share her insights on bringing all teams together to drive success and collaboration. Meet Michaela Shea Michaela's Role as an Data Strategy Leader at Bendigo and Adelaide Bank Michaela Shea is the Head of Data Strategy and Engagement at Bendigo and Adelaide Bank. They are one of Australia's biggest banks, with more than 7,000 employees helping over 1.9 million customers achieve their financial goals. Bendigo's vision is to be Australia's bank of choice, and they believe their success is driven by their purpose – to feed into the prosperity of our customers and communities, not off it. Michaela's Other Work in Data Analytics Michaela is dedicated to helping organisations not only survive but thrive in the face of digital disruption by utilising data, AI, and technology through data-driven, technological, and cultural strategies. She has extensive experience in financial services, utilities, and the public sector, having led and built teams to drive three comprehensive organisation-wide transformations. Prior to her current role at Bendigo, Michaela served as the Senior Manager of Data Governance at RSL Queensland, where she implemented formal data governance. Additionally, she has held several other senior leadership positions, including Senior Manager of Data and Analytics Transformation at AGL Energy, Program Change Manager of Data Transformation at the National Australia Bank, and Manager of Change & Communications at Suncorp Group. Culture, Teams, and Mindsets In this exclusive analytics podcast episode, Michaela shares: Her triathlon experiences and how it translated into her current work Her experience transferring across companies and how it has translated into her current work Her current role as the Head of Data Strategy and Engagement at Bendigo and Adelaide Bank Common ways businesses have failed to achieve a data-driven culture Tricks for getting the technical team to participate in the business side Sparking ideas within business leaders regarding advanced analytics Bringing together different teams within an organisation Building a solution while keeping the business engaged Overcoming the 'all bark and no bite' of agile How to help engineers champion their work and sell themselves Borrowing from the mindset of selling first, building later to get leaders more invested If you are an advanced analytics professional looking to venture into other sides of the business or a leader looking to learn more about the technical side, this is the episode you do not want to miss. --- Send in a voice message: https://podcasters.spotify.com/pod/show/analyticsshow/message
Bootstrapping your startup without relying on raising capital and loans is an ideal strategy, especially given the current investor and banking landscape.Our guest, Melissa Widner, has the best advice to help you launch and build your startup, without raising capital.She's the CEO of Lighter Capital, the pioneer and leader in revenue-based financing for tech startups, founders, and companies. Previously, Melissa was the Managing Director of NAB Ventures, the VC arm of the National Australia Bank, and a General Partner at Seattle based SeaPoint Ventures. A seasoned founder, Melissa has first-hand experience building a business from the ground up. She was the founder and CEO of 7Software, a Silicon Valley based enterprise software company acquired by Concur (Nasdaq: CNQR, acquired by SAP). Melissa is also the co-founder and Chairperson of Sydney-based Heads Over Heels, an organization that supports women entrepreneurs running companies with high growth potential.To learn more about Lighter Capital, please visit: https://www.lightercapital.com/To learn more about Heads Over Heels, please visit: https://www.headsoverheels.com.au/Follow Lighter Capital via these social platforms:LinkedIn: https://www.linkedin.com/in/melissawidner/ and https://www.linkedin.com/company/lighter-capital/Instagram: https://www.instagram.com/lightercapital/Facebook: https://www.facebook.com/LighterCapital/Twitter: https://twitter.com/LighterCapitalThank you for carving out time to improve your Founder Game - when you do better, your startup will do better - cheers from Boston!Ande ♥https://andelyons.com#bestyoutubechannelforstartups #startupstories #raisingcapital JOIN STARTUP LIFE LIVE MEETUP GROUPGet an alert whenever I post a new show!https://bit.ly/StartupLifeLIVEWBENC APPLICATION SUPPORTLearn more here: https://bit.ly/GetWBENCSend me an email: ande@andelyons.comCONNECT WITH ME ONLINE: https://twitter.com/AndeLyonshttps://www.linkedin.com/in/andelyons/ https://www.instagram.com/ande_lyons/ TikTok: @andelyonsANDELICIOUS ANNOUNCEMENTSJoin Innovation Women here: https://bit.ly/AndeInnoWomenArlan's Academy: https://arlansacademy.com/Scroobious - use Ande15 discount code: https://www.scroobious.com/How to Raise a Seed Round: https://bit.ly/AAElizabethYinTune in to Mia Voss' Shit We Don't Talk About podcast here: https://shitwedonttalkaboutpodcast.com/SPONSORSHIPIf you resonate with the show's mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! ande@andelyons.com.Ande ♥#raisingcapital #femalefounders #bootstrapstrategies #startupstrategiesandadvice
Melissa Widner is the CEO of Lighter Capital, the pioneer, and leader in revenue-based financing for tech start-ups and scales ups. Lighter Capital is backed by National Australia Bank, Silicon Valley Bank, and Voyager Capital. Melissa has a deep understanding of both the entrepreneur's journey and the role a funding partner can provide. AS CEO, Melissa led two companies to successful exits returning over a 10x return to her investors. Here's what you're going to learn from Melissa: How startups can be more capital efficient in a tight market. The alternative funding sources available to startups. How revenue-based financing works. How to use customer service as a differentiator for your business. Get 5-Min Growth Playbooks Weekly HERE Explore Membership HERE
This week I am speaking to Melissa Widner, CEO of Lighter Capital. She has an incredible story of going from operator to capital allocator. Now she takes the helm of the largest brands in revenue based financing in the world. Melissa Widner is the CEO of Lighter Capital, the pioneer and leader in revenue-based financing for tech startups, founders, and companies. Seattle-based Lighter Capital is backed by National Australia Bank and Silicon Valley Bank as well as US VCs.Previously, Melissa was the Managing Director of NAB Ventures, the VC arm of the National Australia Bank, and a General Partner at Seattle based SeaPoint Ventures. She was the founder and CEO of 7Software, a Silicon Valley based enterprise software company acquired by Concur (Nasdaq: CNQR, acquired by SAP). She was also the CEO of Northwest Industrial Supply. Under her leadership, both companies generated over a 10X return to investors.She is the co-founder and Chairperson of Sydney-based Heads Over Heels, an organization that supports women entrepreneurs running companies with high growth potential.What You Will Learn:- Alternatives to Equity- Identifying Shark VCs- Debt vs. Revenue Based Financing