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This week on Catalyst, Tammy is joined by not just any executive coach — she's welcoming her very own executive coach onto the podcast. Anna Pool is an executive coach, author, and President of Executive Savvy, and has been working with Tammy for years. Anna shares her non-traditional background: 20 years living and working in an ashram, where she devoted her life to yoga, meditation, and enlightenment. She explains how this experience informs her practical approach to presence, nervous system regulation, and resilient leadership. She and Tammy also discuss why so many leaders are stuck in chronic stress today. Anna introduces the concept of the red, green, and blue zones, and teaches simple ways to return to the green zone before reactive decisions take over.Please note that the views expressed may not necessarily be those of NTT DATALinks: Anna Pool Daniel Goleman - Emotional Intelligence A ten-minute meditation on reconnecting with the Green Zone led by Anna Anna's latest Linked In article on the Red ZoneLet Go - Sanskrit/English chanting written and produced by AnnaLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
An AI agent can finish a task and still violate the rules that matter most. In supply chain, that gap can affect cost limits, approved suppliers, compliance requirements, safety protocols, and escalation paths. In this episode of Supply Chain Now, Scott W. Luton speaks with Vin Vashishta, CEO and AI strategist at V-Squared, about intent contracts, audit trails, workflow reorchestration, tokenomics, semantic layers, and evidence-based AI strategy. Vin explains how to evaluate AI by the value it creates, budget for recurring usage costs, work with imperfect information, and require consultants to connect every recommendation to evidence, risk, mitigation, and business-specific ROI. Jump into the conversation: (00:00) Introduction (05:38) Intent contracts and their role in AI agent management (08:38) The need for AI audit trails in supply chain (11:10) CIO considerations for managing AI demand at scale (14:21) Gaps in workflow reorchestration and value quantification (17:00) Lessons from the semantic layer meme on imperfect data (19:36) The outcomes an AI strategy should deliver for a specific business (25:03) AI training programs generating the strongest market response (26:49) Ways to follow Vin and learn more Additional Links & Resources: Connect with Vin: https://www.linkedin.com/in/vineetvashishta/ Learn more about V-Squared: https://vsquaredai.com/ Vin's LinkedIn Post about Managing AI Agents: https://bit.ly/Managing-AI-Agents The cost of intelligence: How CIOs can manage AI demand at scale: https://mck.co/3TUD3mz Vin's LinkedIn Post about the Cost of Intelligence: https://bit.ly/Vin-on-CIO-Managing-AI Vin's LinkedIn Post on The Semantic Layers: https://bit.ly/Vin-on-Semantic-Layers Vin's LinkedIn Post on AI Strategy: https://bit.ly/Vin-on-AI-Strategy-2026 Vin's Training & Certification Classes: https://datascience.vin/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K WEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2Z WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem Gartner Announces 2026 Rankings of the Global Supply Chain Top 25: https://www.gartner.com/en/newsroom/press-releases/2026-06-17-gartner-announces-2026-rankings-of-the-global-supply-chain-top-25 This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-agents-semantic-layers-cio-leadership-1629 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
AI is about to replace bloated SaaS, and most businesses are still only playing with chatbotsSean G Muller says the next wave of AI is not about better prompts or prettier copilots. It is about rebuilding business around context, agents, and what actually creates value - before your software stack becomes the expensive middleman.Mark Smth and Sean unpack why the last six months have been a genuine shift: agentic loops are now good enough to handle real business work, not just experiments. Sean explains how he moved from traditional technical architecture into building full application pipelines, MCP servers, and background agents that review email, track social signals, draft responses, and keep business moving without adding more human overhead.You'll discover why context is the missing ingredient in almost every failed AI project, how Sean uses a simple meal-planning example to explain it, and why companies that scatter knowledge across laptops, SharePoint, Google Cloud, and people's heads are sitting on hidden risk. Sean also breaks down the difference between AI as a feature and AI as a business transformation engine, including the mistake many firms make when they bolt chat onto old workflows and call it progress.We also get into the coming SaaS pocalypse - the idea that tools like HubSpot, Salesforce, Xero, Slack, and Atlassian may face a serious reckoning as businesses realize they can build leaner, custom, agent-first systems for less than the cost of endless licenses and modules. Sean shares how he built a headless, agent-driven CRM and why he thinks greenfield builds will replace expensive transformation projects much sooner than most executives expect. This conversation matters if you lead a business, run operations, own a small or mid-sized company, or simply suspect your current software is forcing you to work the wrong way. If you want to understand where AI is actually delivering leverage right now - and how to avoid wasting money on shallow pilots - this episode is essential listening.Mark Smth hosts the conversation and brings the enterprise and product lens, pushing Sean to get specific about what success looks like for real businesses in New Zealand.Sean G Muller is an AI and enterprise architecture specialist based in New Zealand, known for helping organizations build practical AI systems, implement agentic workflows, and rethink business process from the ground up.Resources1. The Cuckoo's Egg: Tracking a Spy Through the Maze of Computer Espionage - https://www.amazon.com.au/dp/0385249462?ref_=mr_referred_us_au_nz2. Gemini: A Family of Highly Capable Multimodal Models — 2312.11805.pdf https://arxiv.org/abs/2312.118053. On the Measure of Intelligence — 1911.01547.pdf - https://arxiv.org/pdf/1911.01547Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening
This week on Catalyst, Tammy is joined by Tucker Burhans, Data Engineering Supervisor at Corning and a finalist for the Next Generation Leadership Award at the Manufacturing Leadership Council Awards Gala. Tucker traces his journey from competitive swimming and pre-med to data engineering, with a love of problem-solving serving as a common thread throughout. He shares his leadership philosophy in an era of rapid technological change and AI: success means championing others and helping them succeed. Having entered the workforce just as AI was beginning to take hold, Tucker offers a unique perspective on both the challenges and opportunities it presents. He discusses the importance of critical thinking and domain expertise when implementing AI, as well as the need to balance new technologies with human judgment. Tucker also shares his personal AI story and how he's using it to support his newfound passion for gardening. Please note that the views expressed may not necessarily be those of NTT DATALinks: Tucker Burhans Corning Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Catalyst, Tammy is joined by Adam Zaouague, Automation & Data Specialist at Reata Engineering & Machine Works and a finalist for the Next Generation Leadership Award at the Manufacturing Leadership Council Awards Gala. Adam traces his path from a high school CNC machining program to being recruited by Reata's owner (at the age of 17!) and eventually leading the company's engineering department. He reflects on why trust and emotional intelligence matter as much as technical skill when leading others, then turns to AI, arguing that as machines take on more of the workload, intention and focus become the real differentiators. He shares Reata's philosophy of slowing down to speed up, the internal AI tool the company is building to let subject matter experts create their own solutions, and how integrity and teamwork remain the values that hold it all together. Please note that the views expressed may not necessarily be those of NTT DATALinks:Adam Zaouague Great CEOs are Lazy Tomo Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Hello, Voices of the Bench community. This is Casey Baldwin with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS emax Zirconia, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how IPS emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. Join us at the Race For the Future 12 to raise money for the Foundation For Dental Laborary Technology. September 27th in Valley View, Texas! https://dentallabfoundation.org/news-events/race-for-the-future/ Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk all things NOLA LabFest October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach Jude Grayson. After Jude's keynote at last year's LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry? As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves. The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it's time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude's NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn't necessarily mean you've lost—the real loss comes when you stop competing altogether. Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there's plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It's a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.Special Guests: Jude Grayson and Shawn Nowak.
Elizabeth Boldin Thomas is SVP of Business Transformation and Intelligence at Centennial. She talks about how the company rolled out Claude to a small cross-functional cohort, why in-person training and a group of internal influencers made the difference, and how the effort has already saved roughly 2,800 person hours a year. She also covers the distinction between AI and automation, the weekly show and tell that keeps momentum going, and why the human side of change management matters more than the technology. James Cook is the Head of Retail Research for JLL. Keisha Virtue is the Retail Research Manager in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
What if the thing that broke your life open was actually the thing that rebuilt you? In this raw episode, I'm sharing what life has REALLY looked like behind the scenes after my breakup, rebuilding as a single mom, finding myself again, and the wild ripple effect it had on my business.Because when I stopped trying to be who I thought I should be and started becoming more ME…I'm talking about the messy rebirth, the identity shifts, becoming rich in LIFE, and why I no longer want a business that requires me to sacrifice the life I'm building.And then I'm pulling back the curtain on the rebirth of ICONIC AF Mastermind. Inside this 4-month container, we're building toward consistent 5-figure months through my ICEE Method while creating a brand and business around YOUR Human Design, story, natural gifts and energy.No cookie-cutter strategy.No bro-marketer blueprint.No building a business that looks successful while you secretly hate your life.Your business. Your rules. Your version of wealth. Iconic Identity Magnetic Personal Brand Your ZOG Sales System Iconic Visibility + ExpansionYour magic was never meant to be templated.And your next business breakthrough might just begin with finding yourself again. Find me on Social on IG Join The ICONIC AF Mastermind PIF HERE &GET BONUS 1:1Or Monthly installments HEREGrab my FREE Money Blueprint HEREXO Your Business Coach Elyse
What if the biggest threat to your business right now is not moving too slowly? It is moving boldly in the wrong direction. Michael Hofer is a CFO, transformative executive, author, and advisor with 40 years in finance. He has led more than 30 mergers, acquisitions, and restructuring transactions worldwide, giving him a front-row seat to what happens when bold strategy works and when it turns into costly noise. He is the founder of the Thrive Network, where he connects business performance with human potential and health optimization. In this conversation, Larry Olsen sits down with Michael to talk about how leaders can tell whether their next move (AI, M&A, transformation) is creating value or just creating expensive complexity. ABOUT MICHAEL HOFER Michael Hofer is a CFO, transformative executive, author, and advisor originally from Austria, now based in Denver, Colorado. With 40 years in finance and 30+ mergers, acquisitions, and restructuring transactions worldwide, he brings a rare combination of strategic finance depth and human optimization philosophy. He is currently CFO of a major energy company, MIT-certified in artificial intelligence, and the founder of the Thrive Network. His work spans thriving with diabetes, thriving in business, and thriving in life. ABOUT LARRY OLSEN Larry Olsen is a Two-Time Vistage Speaker of the Year and Fortune 50/500 Executive Performance Advisor with 40+ years of client work at Toyota, PepsiCo, Starbucks, Harley-Davidson, Honda, American Airlines, State Farm, Frito Lay, Lexus, and Tropicana. He is the author of Get a Vision and Live It! and the founder of Performance Driven Neurology. IF THIS LANDED FOR YOU The next step is Larry's Brain Hacks Intensive. It is a guided practice that walks you through the foundational mindset shifts Larry teaches Fortune 500 executives. Brain Hacks Intensive: https://neuromindedcollective.com/brain-hacks-challenge FOR EXECUTIVE LEADERS If you want to find out which patterns are currently running your leadership, take Larry's free 5% Leadership Assessment. Less than 5 percent of leaders operate from the patterns it measures. 5% Leadership Assessment: https://tally.so/r/kde74r CONNECT WITH LARRY Website: larryolsen.com LinkedIn: linkedin.com/in/larry-r-olsen CONNECT WITH MICHAEL HOFER Website: bymichaelhofer.com SUBSCRIBE FOR MORE New episodes of the Brain Vault Podcast publish every other Wednesday. Yours in growth, Larry
In this coaching episode, Fiona challenges one of the biggest myths in business: that being constantly busy is a sign of success. She explores why busyness can become a distraction from the work that truly matters and shares practical ways to create more space, clarity and intention in your business. You'll learn: Why being busy isn't the same as building a successful business. How to identify the tasks that genuinely move your business forward. Practical ways to create more time, focus and intention in your week. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
This week on Catalyst, Tammy is joined by NTT Data's Chief Strategy Officer Roli Agrawal for a conversation about implementing technology that works for everyone. Roli shares about her upbringing in India and how the privileges and discriminations she experienced made her passionate about fighting inequities. Roli shares her perspective on how bias creeps into AI systems, and what leaders can do to catch it early. They discuss what a responsible AI framework — trusted, ethical, secure, fair, and sustainable — looks like in practice, and why building datasets that reflect society is both a moral and a business imperative. Please note that the views expressed may not necessarily be those of NTT DATALinks: Roli Agrawal Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this quick tip episode, Fiona shares a simple annual exercise that can transform your marketing, messaging and decision-making. By identifying the common traits of the people you most love working with, you'll gain valuable insights into who your business is really built for You'll learn: How to identify the qualities your best clients or customers share. Why those patterns can help you refine your messaging and attract more of the right people. A practical audit to ensure your marketing reflects who you genuinely want to work with. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
In this episode of the CRO Spotlight podcast, Warren Zenna hosts Matthew Darrow, CEO at Vivun, to discuss why slapping artificial intelligence onto legacy software is a dead end. Recognizing that specialized revenue teams will no longer work inside static SaaS portals, Vivun pivoted to build something entirely new. This bold move reflects a hard reality: revenue execution demands an expert teammate, not just surface-level automation.Generic foundational models fall short in complex enterprise deals because they lack domain-specific reasoning. Standard AI tools frequently produce mediocre outputs that fail in high-stakes selling. Darrow explains that true operational leverage requires an engine capable of modeling how top-tier experts evaluate deals, rather than relying on broad systems that merely regurgitate basic product documentation and text.Replacing human sellers with autonomous avatars is a flawed strategy that misunderstands buyer behavior. The real competitive advantage occurs live during actual customer calls, where execution makes or breaks a deal. By embedding real-time guidance directly into these critical moments, revenue leaders can discreetly assist sellers with accurate insights. This approach scales institutional knowledge without damaging organic human connections.This technological evolution alters what is required of the modern chief revenue officer. Executives can no longer rely solely on traditional top-down sales methodologies to drive growth. Success now requires partnering closely with product leaders to construct a cohesive motion that combines product-led accessibility with enterprise strategy. The future belongs to leaders who successfully augment their teams to accelerate execution at scale.
This week on Catalyst, Tammy is joined by Craig Vaughan, Executive Managing Director and Global Head of AI Go-to-Market at NTT DATA, three months into the role. Craig traces his path from studying architecture at Cornell through an MBA at Wharton and a master's in business analytics from NYU Stern, then through go-to-market roles at SAP and a decade leading AI and gen AI practices at Accenture. He and Tammy dig into how leading diverse, cross-functional teams and moving at AI's breakneck pace aren't in tension but actually reinforce each other. They also discuss what drew Craig to NTT DATA's culture, the partnerships with OpenAI, Google, Anthropic, and Mistral that are shaping how the company delivers for clients, and how to keep AI adoption human-centric so workers are repurposed rather than replaced.Please note that the views expressed may not necessarily be those of NTT DATALinks: Craig Vaughan Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The continued shift toward self-administered therapies is changing how pharmaceutical companies think about patient support. While access and affordability remain priorities, a growing share of industry attention is focused on the patient experience itself, particularly during the critical transition from prescription to successful treatment initiation. In this episode of The Top Line, Adam Shain, Vice President and Head of Business Transformation and Growth and Government Affairs Lead at Noble, an Aptar Pharma company, examines why patient onboarding, device training, and engagement strategies are increasingly being viewed as interconnected components of a broader patient experience. Drawing from Noble's work in self-administration support, Shain discusses the importance of incorporating patient insights into program design, the evolving complexity of at-home treatment models, and the industry's growing focus on adherence and long-term treatment success.See omnystudio.com/listener for privacy information.
A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. In this quick tip episode, Fiona explores one of the most common visibility mistakes business owners make: assuming their audience knows the full range of their services or products. She shares why clarity matters just as much for your customers as it does for you, and how to make sure your marketing reflects what you really offer. You'll learn: Why your audience may only know you for one part of your business. How to check whether your marketing reflects everything you actually offer. Simple ways to communicate your full range of products and services without confusing your audience. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
In this episode of CRO Spotlight, host Warren Zenna sits down with Joey Gilkey, CEO at TitanX, to dismantle the outdated strategies infecting modern revenue organizations. The traditional outbound volume playbook is dead, and blindly throwing headcount at the problem is a losing game. Joey unpacks the urgent need to pivot toward precision and away from the morale-crushing grind of endless activity.Moving beyond surface-level tactics, the conversation shifts to a contrarian view on organizational design. Joey introduces the concept of temporary scaffolding—building dynamic, mission-specific structures rather than rigid hierarchies. This approach demands that chief revenue officers step out of traditional power struggles and prioritize functional agility over defending their departmental turf.The discussion also tackles the intense pressure modern revenue leaders face from investors and boards driven by short-term results. Joey shares blunt, actionable insights on how to build trust with a board while actively protecting the long-term vision of the company. It requires a rare combination of radical transparency, extreme accountability, and the courage to challenge quarterly-obsessed metrics.Finally, the episode explores why the early obsession with customer acquisition must eventually surrender to a rigorous focus on post-sales retention. Joey challenges leaders to identify their core internal motivations rather than allowing external market forces to dictate their behavior. This is a must-listen for executives determined to eliminate complexity and build highly efficient growth engines.
This week on Catalyst, Tammy is joined by Kevin Thimjon, President of the Arrow McLaren IndyCar Team, who oversees the business side of one of the sport's most storied organizations, from finance and commercial strategy to administration. Kevin traces his path from public accounting through a series of private equity-backed CFO roles and into the CEO seat, describing each stop as a new tool added to his belt for better leadership. He and Tammy dig into what it takes to lead a team through a high-profile driver lineup change while staying focused on finishing the current season strong, the constant tension between running a profitable operation and chasing wins on the track, and the philosophy behind Arrow McLaren's partnership approach, where the goal isn't landing new sponsors but making every partner feel like the standard everyone else should be measured against. By the end of the conversation you'll be searching for McLaren's papaya orange merch!Please note that the views expressed may not necessarily be those of NTT DATALinks:Kevin Thimjon Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Artificial intelligence is accelerating change across every industry, but simply adding AI to existing processes won't deliver lasting results. Recorded live at World Workplace Europe, Erik Jaspers is joined by Peter Hinssen and Mikis Waschl to explore how AI is reshaping facility management, why digital transformation was only the beginning, and what organizations must do to build stronger data foundations, embrace digital twins and rethink how value is delivered. They also discuss the economics of AI, Europe's role in the future of technology and why today's leaders must prepare for a world that is never normal. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps 00:00 Introduction 01:45 Meet The Guests 03:39 Digital Was Just Start 05:36 AI Goes Geopolitical 07:52 FM Outcomes And Twins 11:02 Data Foundations Matter 12:15 CarPlay For Buildings 16:12 Construction Productivity Gap 17:39 AI Economics And Pricing 22:26 Stop Pilot Snacking 23:49 Europe Digital Autonomy 26:07 Wrap Up And Outro Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Following the merger of Invacare and Direct Healthcare Group to form DHCare, Tiffany has been helping shape a new organisation across Europe and APAC. She reflects on the realities of leading transformation, acknowledging that while change can involve difficult decisions, creating a sustainable business is what ultimately protects opportunities for people to develop and build long-term careers. Discussing HR in the age of AI, Tiffany advocates that HR's role is to ask better questions and never lose sight of human judgement, and that continuous improvement matters far more than chasing perfection. Growing up in Australia and with a career across mining, manufacturing and healthcare, Tiffany has long championed inclusion. Today, she sees diversity through a wide lens, describing it as a kaleidoscope of experiences, backgrounds, identities and ways of thinking. Throughout the conversation, one idea shines through: be more you, because that's what the people around you need most. Thank you to Kin&Co for sponsoring this episode What makes or breaks large-scale transformation? Rarely the strategy - almost always the culture. Kin&Co is a certified B-Corp and female-owned consultancy on a mission to make work better for 10 million people by 2030. Using cutting-edge behavioural science, they help global organisations transform cultures and drive measurable impact on strategy, people and performance. They've developed a new behavioural blueprint for transformation, drawn from their experience at some of the UK's most iconic organisations. If you're curious, read their latest thought piece on transformation and assess your cultural readiness. Ready to build a culture that measurably drives performance? Read their thought piece at The Transformation Blueprint to learn more.
Enterprise technology has long promised to unlock operational potential, but the trade-offs between monolithic ERP systems and fragmented best-of-breed stacks continue to slow organizations down in ways most leaders don't fully account for. In this episode of Enterprise Unleashed on Supply Chain Now, Scott W. Luton and Wiley Jones (Co-founder at DOSS) are joined by Jindra Zitek (Partner and Head of Scale at Stripes), a former McKinsey consultant and C-level operator whose career spans Chobani, HelloFresh, and a range of board and advisory roles across industry. Together, they unpack what it actually takes to build operations that are truly AI-ready, and why the answer starts with people long before it reaches technology. Jindra draws on firsthand experience leading through hypergrowth and crisis to make the case that both ERP consolidation and best-of-breed ecosystems carry a hidden coordination tax, one that only gets more expensive the longer organizations avoid naming it. He challenges leaders to stop framing AI as a job automation tool and start treating it as a lever for dignity and purpose, giving people the ability to focus on the work that actually requires human judgment. The conversation lands on what separates organizations that experiment successfully from those stuck in pilot purgatory: shared business objectives, cross-functional coalitions, and guardrails that free people to move fast without losing control. Wiley grounds the discussion in what Doss is seeing in practice, where the complexity of edge cases is finally collapsing, and where the real work of comprehension still cannot be skipped. Jump into the conversation: (00:00) Intro (02:29) Jindra Zitek's background across McKinsey, Chobani, and HelloFresh (04:16) Lessons from family, farming, and leadership (06:09) Why people should come before systems (10:28) The trade-off between ERP and best-of-breed tools (15:24) The hidden cost of technology choices (17:09) How company DNA shapes technology strategy (20:57) Eliminating the human tax of broken systems (21:49) Automation should enable people, not replace them (25:57) The rise of agentic operations (28:57) Building trust and control with AI systems (31:34) Measuring real ROI from AI investments (35:17) Building cross-functional teams for AI success (37:30) Creating guardrails for enterprise AI adoption (40:40) The first workflow to transform with AI (42:10) Finding business problems AI can solve (47:56) How AI changes workflow design and implementation Additional Links & Resources: Connect with Jindra Zitek: https://www.linkedin.com/in/jindrazitek/ Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/ Learn more about DOSS: https://www.doss.com/ Learn more about Stripes: https://www.stripes.co/ Learn more about Supply Chain Insights: http://www.supplychaininsights.com Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and Wiley Jones, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/beyond-erp-tradeoff-building-ai-ready-operations-1614 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. What if the key to getting unstuck isn't working harder, but getting more curious? In this quick tip episode, Fiona explores why curiosity isn't just a personality trait. It's a business skill that helps you spot opportunities, adapt to change and keep moving forward, even when everything feels uncertain.You'll learn: Why curiosity is one of the most underrated skills in business. Simple ways to build curiosity into your everyday life and work. How staying curious can help you find new ideas, opportunities and momentum when you feel stuck. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Dave, Esmee, Rob and Marcel wrap up an incredible Season 5, reflecting on the biggest technology trends, the most memorable conversations, and the fantastic guests who joined us along the way. From AI and cybersecurity to quantum computing and digital transformation, it's been a season full of insights, innovation, and inspiration.Thank you to all our listeners, guests, and supporters for being part of the Realities Remixed journey. We wish you a fantastic summer and look forward to bringing you even more thought-provoking conversations when we return in September for Season 6!TLDR00:27 – Season 5 reflections and key trends02:38 – Summer observations and random interruptions05:01 – From Cloud Realities to Realities Remixed08:05 – Winning 3 Global Marketing Awards10:50 – Esmee's journey and what's next14:05 – Technology trends revisited15:20 – Cybersecurity and investment challenges18:34 – Scaling AI beyond pilots25:41 – The reality of business transformation 33:35 – AI governance, agents, ethics, and the future of work47:00 – Knowledge retention and collaboration49:20 – Hardware innovation for AI51:17 – Macro trends and standout guests57:45 – Digital sovereignty and resilience1:08:00 – Why systems thinking must change1:12:00 – The Octopus Organisation1:18:24 – Summer plans and what's aheadHostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. What are you still carrying in your business simply because you've become used to it? In this coaching episode, Fiona reflects on a powerful quote from Dostoevsky and explores how the stories, systems and assumptions we've stopped questioning can quietly hold our businesses back. Through personal stories and client examples, she shares why letting go is often the key to moving forward. You'll learn: How outdated beliefs and assumptions can quietly limit your business growth. Why it's worth auditing the stories, systems and habits you've stopped questioning. A simple exercise to identify what's creating unnecessary friction and what it's time to let go of. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Thank you for joining us for another episode of Building the Premier Accounting Firm. Today you'll discover how to build a self-sustaining accounting firm that thrives without your constant presence. Roger Knecht and guest Dr. Ruth Mannschreck share a five-part framework for creating robust systems, fostering a magnetic company culture, and hiring for long-term success. In This Episode: 02:34 The Catalyst for Business Transformation 06:16 Collaborative Problem Solving and Systems 10:05 Communication and The Warm Handoff 17:27 Hiring for Soft Skills 23:06 Defining Culture through Behavior 28:10 Effective Leadership Styles 34:37 Redefining Success Beyond Busy Work Key Takeaways: Standardize your client journey using video-based SOPs to ensure consistency. Implement a culture of leadership where every team member is empowered to take initiative. Prioritize soft skills during the hiring process to ensure long-term cultural fit. Shift your mindset from being "busy" to being "effective" to reclaim your personal time. Featured Quotes: "I'd like to get people out of their office and back into their lives and have their practice support their life instead of the other way around." — Dr. Ruth Mannschreck "If they can't make decisions, if they can't move forward without stopping by your office to ask a question, you've missed a big piece there." — Dr. Ruth Mannschreck Conclusion: Thank you for joining us for another episode of Building the Premier Accounting Firm with Roger Knecht. For more information on how you can establish your own accounting firm and take control of your time and income, call 435-344-2060 or schedule an appointment to connect with Roger's team here. Sponsors: Universal Accounting Center Helping accounting professionals confidently and competently offer quality accounting services to get paid what they are worth. Offers: Get access to the 'Self-Propelled Business Framework' at www.WorkFewerHours.com Special Offers for our Podcast Listeners, CLICK HERE to take advantage of them today! Remember this: Accounting Success IS Universal. Be sure to listen to our next episode and subscribe. Also, let us know what you think of the podcast and please share any suggestions you may have. We look forward to your input: Podcast Feedback For more information on how you can apply these principles to start and build your bookkeeping, accounting, & tax business, please visit us at www.universalaccountingschool.com or call us at 801-265-3777. And know that if it's about accounting, it's Universal.
In this episode, Donna and Tom sit down with Erin Van Zeeland, Senior Vice President and General Manager of Truckload and Dedicated Services at Schneider, to discuss the evolution of transportation and the power of strategic logistics. Erin shares insights from her 33-year journey at Schneider, exploring how the company leverages AI and "D4 science" to drive efficiency through platforms like Schneider Freight Power. She breaks down the critical difference between transactional and durable shipping rates, explaining why chasing the lowest cost per mile is often a false economy that leaves shippers exposed during market peaks. Listeners will gain valuable perspectives on leadership, the importance of curiosity, and Schneider's commitment to developing talent through the Schneider Women's Network. Erin also reveals how real-time AI bots are transforming the driver experience by slashing resolution times for gate issues from 34 minutes to under three. Whether you're a student or a seasoned professional, this conversation offers a masterclass in balancing cutting-edge technology with a people-first philosophy. Takeaways: The strategic shift from transactional to durable shipping rates for long-term resilience. How Schneider utilizes AI and bots to enhance driver productivity and real-time problem-solving. Leadership lessons on the "human side" of logistics and the power of curiosity. Navigating the 18-20 month freight market cycles and long-term industry trends. Stay connected with CSCR on LinkedIn (Center for Supply Chain Research) and Instagram (@pennstatesupplychain), and be sure to follow us on Spotify, Apple Podcasts, or wherever you are tuning into Unpacked: Insights hosted by the Penn State Smeal Center for Supply Chain Research™. Thank you for joining us! Visit our website: https://www.smeal.psu.edu/cscr Guest Bio: Erin Van Zeeland is Senior Vice President and General Manager of Truckload and Dedicated Services at Schneider, a premier provider of transportation, logistics and intermodal services, enhancing the standard of living worldwide. Schneider Logistics Services is Schneider's fastest growing segment and in 2018 achieved the $1B revenue milestone for the first time. In this position, she is responsible for all aspects of the company's Logistics Service offerings, including Transportation Management (Brokerage), Supply Chain Management, Transloading and Distribution, Warehousing and Port Dray. Within her functional responsibilities, she ensures that over 34,000 third party carriers and service providers are effectively utilized to meet supply chain needs, service and profitability objectives across any mode of transportation and logistics services. With 27 years of operations, commercial, transportation logistics experience, Van Zeeland has held several leadership roles in both Schneider's Logistics and asset-based divisions. She has also served as vice president of Business Transformation, where she managed the enterprise business process engineering and change management/change leadership efforts for the Schneider enterprise. Van Zeeland started her career at Schneider in 1993 as a service team leader at the Harrisburg Operation Center and was subsequently promoted to operations/customer service Integration manager, Van Operations in 1995 before becoming the operations center manager at Schneider's headquarters in Green Bay, Wis. in 1997. During her career with Schneider, Van Zeeland has served in a variety of leadership positions with increasing responsibility for customer growth and business expansion. Van Zeeland holds a bachelor's degree from Pennsylvania State University and an MBA from Silver Lake College in Manitowoc, Wis. Van Zeeland was recognized in Computer World's Premier 100 IT leaders in 2009, a WIT finalist for the 2019 Distinguished Woman in Logistics Award and was named the recipient of the Supply & Demand Chain Executive's first-ever Women in Supply chain award. She currently serves on the board of directors for the United Way – Green Bay and she has in the past served on board at the Cerebral Palsy Center. She is an active member in women's ministries at her local church. She serves as a co-lead in the Schneider Women's network and various other women in leadership and business programs. She also represents Schneider in the Transportation Intermediaries Association.
This week on Catalyst, Tammy is joined by Beth Howen, President of State, Local Government and Education (SLED) at NTT DATA, who helps government agencies and school systems modernize the technology touching everyday life. Beth traces her path from becoming a state CIO in Indiana at 28 through leadership roles at Capgemini, TELUS International, Atos, and the City of Indianapolis. So how did she do so much at such a young age? Beth credits it to a willingness to work outside rigid processes when they don't serve the outcome. She and Tammy dig into how AI risks compounding government's legacy-system problems if agencies automate broken workflows instead of modernizing first, and the promise of AI-powered care reaching rural and underserved communities.Please note that the views expressed may not necessarily be those of NTT DATALinks: Beth Howen Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. What would happen to your business if you were completely unavailable for 10 days? In this quick tip episode, Fiona explores the uncomfortable reality of becoming the bottleneck in your own business. She shares why founders often hold onto decisions, approvals and everyday tasks for too long, and how control, undocumented processes and even identity can keep you trapped in the doing. You'll learn how to identify where work is getting stuck, decide what genuinely needs your involvement and begin handing things over, one process at a time. You'll learn: How to identify whether you've become the bottleneck in your own business. Why founders struggle to let go, even when it limits growth. Simple ways to document, delegate and build a business that doesn't rely on you for everything. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. In this Quick Tip episode, Fiona reflects on more than a decade in business and shares the seven lessons she wishes she'd known from the very beginning. From pricing and confidence to boundaries, relationships and backing yourself, it's an honest conversation every business owner needs to hear. You'll learn: Why your expertise is probably worth more than you're charging. The seven lessons Fiona wishes she'd known in her first year of business. How to build a business with more confidence, stronger boundaries and less second-guessing. Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Intel IT runs Intel data center services like a factory, accomplishing change in a disciplined manner and applying breakthrough technologies,...
Quantum materials discovery shows how quantum computing can create real value in industry by working alongside AI, advanced computing, and experiments to better understand materials, improve decision-making, and accelerate innovation at scale, ultimately helping deliver practical, measurable progress for the energy transition.This week, Dave, Esmee, and Rob are joined by co-host and quantum expert Phalgun Lolur, together with Jonathan Owens, Senior Scientist in Computational Materials Physics at GE Vernova to explore how quantum computing could reshape materials discovery and why that matters for the future of energy. TLDR00:00 – Introduction01:50 – Hang out: The wet-bulb thermometer03:20 – Dig in: Technology Convergence and the Link to Quantum11:30 – Conversation with Jonathan Owens44:26 – Exciting to see how the quantum landscape matures and the magic wand for magnetismGuestJonathan Owens: https://www.linkedin.com/in/jonathan-r-owens-phd/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Co-host Phalgun Lolur: https://www.linkedin.com/in/phalgun-lolur/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Fiona Killackey sits down with lawyer and Burch & Co founder Nich Burch to talk about what small business owners need to know legally right now. From contracts and pricing to AI risks and employment, this is the practical legal conversation every business owner needs to hear. You'll learn: How to identify and name the uncertainty affecting your business and take practical steps forward What you need to know about changing prices, contracts and your legal obligations right now The real legal considerations of using AI in your business and what you must be disclosing to clients Connect with Burch and Co: Instagram: @burch_co Website: burchcolawyers.com.au Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
This week on Catalyst, Tammy is joined by Emma Boyd, a recent Chapman University graduate stepping into her first job as a practice analyst at a San Francisco law firm just as her generation navigates entering the workforce in the age of AI. Emma and Tammy discuss how she's learning to use AI as a tool for condensing and outlining her work, without letting it take over the writing and critical thinking she loves. They also dig into her capstone project at Fabletics, where she researched the legal and ethical questions around AI-generated models in fashion marketing, uncovering a constant cycle of new technology outpacing legal standards almost as soon as they catch up. Emma also has some advice for senior leaders: don't underestimate Gen Z, who are more gritty and driven than older generations often assume.Please note that the views expressed may not necessarily be those of NTT DATALinks: Emma Boyd - LinkedInLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send us Fan MailHave you noticed that sustainability reporting is becoming more precise?One of the biggest proposed changes to greenhouse gas accounting is happening right now, and while it may sound like a topic reserved for sustainability professionals, it has real implications for project leaders.In this episode, Brittany Wilkins explains the proposed updates to Scope 2 greenhouse gas accounting, why annual renewable electricity matching may no longer be enough, and how changes like hourly matching could reshape projects across operations, IT, procurement, finance, and sustainability.More importantly, this episode explores the leadership lesson behind the technical guidance.As organizations face increasing pressure to provide better data, stronger transparency, and measurable results, projects become the mechanism for turning new requirements into reality.You'll learn:• What Scope 2 emissions are and why the accounting guidance is changing• What hourly matching means in practical terms• Why these proposed changes extend far beyond sustainability teams• How project leaders can prepare for increasing business complexityIf you want to lead projects that matter, understanding the business environment around your projects is no longer optional.If you are ready to strengthen the skills that separate project managers from project leaders, explore the Power Skills Accelerator, a course designed to help professionals master the leadership capabilities needed to thrive in complex project environments.Enroll in the Power Skills Acceleratorhttps://www.developpowerskills.com/sales-pageIf you want to assess where execution may be breaking down in your current projects, take the Execution Intelligence Diagnostic to identify gaps across leadership, decision making, and team alignment.Start the diagnostichttps://executionintelligence.scoreapp.com/Join the waitlist for Brittany Wilkins' upcoming book, Execution Intelligence, focused on the mindset, systems, and discipline required to turn strategy into measurable results.Join the book waitlisthttps://makowayconsulting.scoreapp.comTo learn more about how organizations eliminate execution friction and turn strategy into measurable results, visit Makoway Consulting.https://www.makowayconsulting.com Support the showEvery Organization Pays An Execution Tax. Discover Yours:https://executionintelligence.scoreapp.com
What if the biggest thing holding a business back isn't a lack of resources, but a lack of permission to think bigger? In this Quick Tip, Fiona challenges listeners to revisit the ambitious ideas they've quietly shelved and take one small step towards them You'll learn: Why AI often agrees with you, even when you're wrong How to spot bias and AI "hallucinations" before they catch you out Practical ways to use AI as a thinking partner, not a replacement for your judgement Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Life sciences are at a turning point, where scientific innovation, regulatory pressure, and patient expectations collide with unprecedented advances in data, AI, and digital platforms. IT is no longer a supporting function but a critical driver of how therapies are discovered, developed, scaled, and delivered safely and at speed.This week, Dave and Rob wrap up our State of Life Sciences mini-series with Thorsten Rall, Global Industry Lead for Life Sciences at Capgemini and together, they connect the dots across the series, exploring how AI, data and innovation are accelerating drug discovery, transforming med tech, modernising manufacturing and improving patient outcomes, all built on a strong digital foundation. TLDR00:27 – Introduction and conclusion of the Life Sciences mini-series 02:16 – Key insights and lessons from the previous episodes on the Life Sciences landscape 21:18 – Building resilient, efficient and future-ready operations 34:35 – Creating integrated, patient-centric healthcare experiences 43:15 – Why the Digital Core is the foundation for transformation and innovation 53:21 – Final reflections: the future of Life Sciences and the key takeaways 54:53 – Weekend BBQs, Thorsten's daughter's theatre performance, and the role of R&D HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/with co-host Thorsten Rall: https://www.linkedin.com/in/thorsten-alexander-rall-b232185/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
This episode is proudly sponsored by The Finders Keepers. Visit the Finders Keepers Melbourne Design Market from Friday 10 July to Sunday 12 July at the Royal Exhibition Building, Carlton. Book your tickets: Finders Keepers Melbourne tickets Enter MDB at checkout, then choose the My Daily Business 2-for-1 ticket option to claim your exclusive offer. And don't forget to say hello to Fiona who will be running her own Subject Object stall at the market! This episode explores why one of the most valuable AI skills isn't writing better prompts, it's learning when to challenge the answers. Fiona shares why pushing back on AI leads to stronger thinking, better decisions, and more useful results for your business. You'll learn: Why AI often agrees with you, even when you're wrong How to spot bias and AI "hallucinations" before they catch you out Practical ways to use AI as a thinking partner, not a replacement for your judgement Need help with your own business strategy, impact, visibility or personal brand ? Get in touch: hello@mydailybusiness.com Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses A huge thanks to our sponsor #gifted a platform that helps businesses connect with real people creating real content, at a fraction of the time and cost of a traditional campaign. My Daily Business listeners can use code MDB50 at checkout for 50% off their first month, on either monthly plan. Check out #gifted. Want to get your #smallbusiness sorted in 2026/ 27? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
In this episode from the archives, Tammy is joined by Nimesh Mehta. Nimesh is the Chief Information and Strategy Officer at National Life Group and is passionate about creating human experiences with AI — music to our ears! Tammy and Nimesh discuss how to implement digital transformations with empathy and purpose. Nimesh also shares his thoughts on why psychological safety is so important at organizations working at the forefront of technological change, because disruption can't happen in the presence of fear.Please note that the views expressed may not necessarily be those of NTT DATA.Links:The Trusted Advisor Learn more about Launch by NTT DATAThis podcast is presented by Catalyst, the opinions and views expressed are those of the host and participants and do not necessarily reflect National Life Group's views on the topics discussed. This podcast is for informational purposes only and is not to be construed as an offer to sell or the solicitation of an offer to buy a security in any state where such offer or solicitation would be illegal. Any unauthorized use is prohibited. National Life Group is a trade name of National Life Insurance Company (NLIC), Montpelier, VT and its affiliates. This podcast was recorded on 2/21/2025. TC7784363(0325)3See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Life sciences are at a critical inflection point, where scientific innovation, regulatory demands, and patient expectations converge with advances in data and artificial intelligence, positioning IT as a central driver of faster and more effective drug discovery and clinical development.This week, Dave and Rob continue with part 3 off the Life Sciences mini-series with Predrag Angelovski, VP, CTO at Healthcare Informatics at Philips to exploring how MedTech products are more and more becoming connected platforms, combining hardware, software and services.TLDR00:21 – Introduction with co-host Thorsten Rall01:00 – Hang out: Esmee joins and Rob is lost at a train station03:00 – Dig in: Life Sciences mini-series, Part 304:57 – Conversation with Predrag Angelovski50:56 – Travelling to Europe, agents vs. agentic, and the age of intelligence GuestPredrag Angelovski: https://www.linkedin.com/in/predrag-angelovski/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
What if training your employees and leaders together was the fastest path to better performance and results? In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with manufacturing leader and executive coach Luca Romano to discuss how training with Nicole and using the TILT assessment and SHINE Methodology gave him a structure for developing his team without making it personal or emotional.This conversation dives into key topics such as work culture, leadership, business strategy, team communication, and effective management practices, including how SHINE and TILT worked alongside EOS and Traction to help Luca's team increase on-time delivery from 51 percent to 91 percent in under two years.In this episode, you'll learn:How to train employees and leaders to improve performance and resultsHow the TILT assessment gives teams a shared language for behavior changeHow the SHINE methodology builds self-assessment into everyday leadershipWhat most leaders get wrong about training time and team developmentThis episode is for leaders, managers, business owners, and professionals who want to improve communication, strengthen organizational culture, and grow in their careers.Learn more about Vibrant Culture & how Nicole Greer can help your team succeed (like she did with Luca)
This week on Catalyst, Tammy is joined by Shelly Swanback, a transformation executive who spent her career helping global organizations navigate digital disruption and large-scale cultural change. Before retiring, Shelly co-founded and helped build Accenture Digital, then went on to lead Western Union and TTEC through major transformations, and she recently published a chapter in The AI Edge: How to Thrive Within Civilization's Next Big Disruption. Shelly and Tammy discuss what leaders need to be communicating right now, and why in this moment of disruption, messaging matters as much as the vision itself. They also dig into why so-called soft skills, curiosity and emotional intelligence are, in fact, hard business requirements at a time when employees are anxious about what AI means for their jobs and their futures. As Shelly puts it, leadership isn't about having all the answers, it's about building teams that can thrive within the questions. Please note that the views expressed may not necessarily be those of NTT DATALinks: Shelly Swanback The AI Edge: How to Thrive Within Civilization's Next Big DisruptionLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send us Fan MailWhat if the most valuable thing a customer could do for your business was complain? In this episode of Navigating the Customer Experience, Yanique Grant sits down with Michael Podolsky, co-founder and CEO of PissedConsumer.com and Wisebrand.com, to explore the power of negative feedback and why organizations that take it seriously are the ones that build lasting customer loyalty.Michael built PissedConsumer.com after a deeply frustrating personal experience as a customer left him with no recourse and no resolution. Starting with just $200 and no venture backing, he has grown the platform over the past 20 years into a consumer advocacy powerhouse serving over 30 million users. His message to businesses is consistent: complaints are not your enemy. They are your most honest source of business intelligence.WHAT YOU WILL LEARN IN THIS EPISODE87% of consumers contact a company directly before leaving a negative review online. That statistic sits at the heart of everything Michael teaches. By the time a review is posted, the customer has already tried to reach you. The review is not the problem. The missed connection is.In this conversation, Yanique and Michael explore how organizations of all sizes can shift the way they receive and respond to consumer feedback, including how to categorize complaints by severity, how to establish timelines for resolution, and why the department most often blamed for service failures is rarely the one responsible for causing them.KEY TOPICS COVEREDFrom a Bad Vacation to 30 Million UsersMichael shares the origin story behind PissedConsumer.com, which was born from a travel experience that left him with no recourse as a consumer. That frustration became the foundation for one of the largest negative review platforms in the world.Collective Complaints: A New Way to Get Businesses to RespondPissedConsumer.com recently introduced a collective complaint feature that groups consumer feedback around a single issue and gathers signatures to amplify the message. Companies that routinely ignore individual complaints have begun responding to collective ones.Complaints as Small Gifts72% of consumers who leave negative reviews are trying to protect future customers from the same experience. They want things to improve. Michael's position is that every complaint is a gift, and businesses that receive it that way build stronger relationships than those that deflect or dismiss.Customer Service Is Not a Deflection MechanismMichael addresses one of the most common and costly mistakes in large organizations: treating customer service as a buffer designed to keep consumers away from the business rather than a function empowered to fix the actual problem. When customer service has real authority and clear escalation paths, the feedback loop works.Empowering Your Team with AIMichael shares how his organizations have deployed agentic AI systems using multiple models across departments including recruitment, operations, marketing, and deep research. His belief is that business leaders must integrate AI and human institutional knowledge now, not later.The Last Generation to Manage Only Human TeamsPerhaps the most thought-provoking moment in the conversation comes when Michael reflects on where AI is taking the workforce. His message to his own employees: in nine months, the company will either need 70% fewer people or will be ten times more productive. Every single person chose productivity.BOOK RECOMMENDATIONGetting Past No by William Ury. Michael has carried this book on negotiation and conflict resolution for over 40 years. For anyone who deals with difficult customers, challenging conversations, or resistant stakeholders, this is the read he points to first.CONNECT WITH MICHAEL PODOLSKYLinkedIn: Search Michael Podolsky, PissedConsumer Website: pissedconsumer.com Website: wisebrand.comFOLLOW NAVIGATING THE CUSTOMER EXPERIENCEX (Twitter): @NavigatingCX Facebook: Navigating the Customer Experience Community LinkedIn: Yanique Grant Website: yaniquegrant.com
From transforming industries to advocating for sustainability, Leyla Acaroglu is a trailblazer in the world of circular economy and sustainable design. In this episode, Leyla dives into the principles of the circular economy, sharing how businesses can integrate sustainable practices without compromising profitability. She also explores the role of leadership in creating a more responsible and future-focused world, offering actionable insights on how organizations can align their operations with social and environmental values. In this episode, Darius and Leyla will discuss: (00:00) Introduction and Background (02:54) Leyla's TED Talk Experience (05:56) The Journey to Sustainability and Design (09:08) The Role of Education in Sustainability (11:57) The UN School of Disruptive Design (14:58) The Interconnectedness of Design and Life (18:04) The Importance of Composting and Sustainability (20:56) The Current State of Environmental Awareness (23:59) Capitalism and Its Impact on Sustainability (28:46) The Role of Regulation and Accountability (35:58) Innovative Solutions for Sustainability (40:54) The Impact of Climate Change on Insurance (46:53) The Future of Humanity and Nature (51:58) The Power of Individual Action (56:48) Understanding the Circular Economy (01:00:00) Barriers to Greatness and Gender Dynamics Leyla Acaroglu is a globally recognized sustainability expert, sociologist, and award-winning designer, known for her work in circular economy and systems thinking. Named Champion of the Earth by the United Nations and a Changemaker by LinkedIn, Leyla is a mainstage TED speaker who collaborates with global leaders to drive positive change for a sustainable and regenerative future. A serial social entrepreneur, she founded The UnSchool, an innovative knowledge lab for adults, developed the Disruptive Design Method, and serves as CEO of Disrupt Design and Swivel Skills, a platform for corporate sustainability training. Connect with Leyla: Website: https://www.leylaacaroglu.com/ Website: https://www.unschools.co/ LinkedIn: https://au.linkedin.com/in/leylaacaroglu Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://www.youtube.com/@Thegreatnessmachine Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness. Learn more about your ad choices. Visit megaphone.fm/adchoices
What does trekking 17,000 feet to Everest Base Camp have to do with leading a business or team in today's world? As it turns out, quite a lot! In this episode, I sit down with Ketul Patel, a supply chain and business transformation expert and author of A Journey of Elevation, to unpack the leadership lessons forged on the trail to Everest Base Camp. Ketul shares how the mountain became a mirror for everything leaders face today: constant crisis, the illusion of control, and the pressure to keep moving when the path forward is anything but clear. After 30+ years leading organizational transformations and working alongside CEOs and executives navigating relentless change, Ketul found that a 12-day trek through the Himalayas – complete with mudslides, altitude sickness, a failed Plan A, a failed Plan B, and a grueling 19-hour Jeep ride – taught him more about resilient leadership than any boardroom ever could. Whether you're leading a company through uncertainty, managing a team through change, or simply trying to figure out how to keep going when “the weather” won't cooperate, this conversation will challenge you to rethink what leadership really looks like under pressure. And, Ketul leaves listeners with a powerful challenge: find your own Basecamp moment. Because growth, clarity, and self-knowledge don't require a mountain. They just require the courage to step outside your comfort zone. Listen in! — With a master's degree from the University of Houston, Ketul Patel has made a lasting impact as both a seasoned corporate leader and a Big Four supply chain consultant, transforming global supply chains across retail, wholesale, and manufacturing. As the founder and president of OMIIA Consulting, he serves as a business turnaround specialist and COO for companies seeking profitable growth and striving to scale toward Fortune 500 performance. Patel has authored multiple white papers and blogs on supply chain thought leadership and is a speaker at supply chain conferences, known for blending strategic insight with real-world pragmatic execution to drive sustainable business success. His debut book, A Journey of Elevation: Lessons for Business Transformation from Everest Base Camp, was released in January 2026. Learn more about Ketul, or grab the book at omiiaconsulting.com/books or connect with him on LinkedIn.
Resilience is the recognition that in today's highly interconnected and unpredictable world, disruption cannot always be anticipated or prevented and therefore requires a shift from traditional risk avoidance toward designing systems that can absorb shocks, adapt in real time, and recover quickly, ultimately emerging stronger and turning uncertainty into a source of advantage.This week, Dave, Esmee, and Rob are joined by Benjamin Trump, President Society for Risk Analysis and Cedrick Moriggi, Chief Resilience Officer and co-found the CCRO network under the United Nations Office for Disaster Risk Reduction, to explore what resilience means in a world shaped by systemic risk, fragile supply chains, climate shocks, cyber threats and human decision-making. TLDR00:30 – Introduction01:29 – Hang out: Heatwave weather and the perfect pub temperature03:18 – Dig in: What is resilience, and how do you deal with it?10:35 – Conversation with Benjamin Trump and Cedrick Moriggi48:32 – Ben is a writer and Cedrick teaches children GuestBenjamin Trump: https://www.linkedin.com/in/benjamin-trump-ba062523/Cedrick Moriggi: https://www.linkedin.com/in/cedrickmoriggi/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
This week on Catalyst, Tammy is joined by Cal Thompson, designer, product advisor, artist and mindfulness teacher with over 15 years of experience in human-centered design. Cal most recently served as VP of Product Design and Research at Headspace, where they led both a design team and a scientific research team through the company's expansion from a meditation app into a full mental health platform. Cal explains how growing up gay in the south impacted how they see design and makes a strong business case for incorporating accessibility into all products and designs. They also explore why the design toolkit is more critical in the AI era than ever before, and why vibe coding without domain expertise risks producing what Cal calls "feature slop." They also dig into the attention economy and how mindfulness is quietly becoming a radical act in a world engineered to capture your focus.Please note that the views expressed may not necessarily be those of NTT DATALinks: Cal Thompson Headspace Future London Academy Center for Humane TechnologyGreenway Institute Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Ariana is the CEO & founder of AccelIQ.digital, an AI strategy + product firm with the ExcelInsight AI solution. ExcelInsight AI transforms spreadsheet analysis sprawl into reliable, decision-grade reporting, modernizing finance and operations fast. With 20+ years in corporate finance (Shell, PwC, Continental/United Airlines) and my own ventures, she has directly experienced the pain of manual processes and messy data. In 2021, she launched AccelIQ to build bespoke AI solutions that solve complex operational problems and drive measurable business results. Additionally, she serves as a Program Leader for the Kellogg Executive Education program, AI Strategies for Business Transformation, guiding 6,000+ global executives to bridge the gap between AI experimentation and enterprise value. Social: https://www.linkedin.com/in/arianasmetana/ ***********Susanne Mueller / www.susannemueller.biz TEDX Talk, May 2022: Running and Life: 5KM Formula for YOUR Successhttps://www.youtube.com/watch?v=oT_5Er1cLvY Join Substack: https://substack.com/@susannemuellernyc?Enjoy one coaching session for free if you are a yearly subscriber. 800+ weekly blogs / 500+ podcasts / 1 Ironman Triathlon / 5 half ironman races / 26 marathon races / 4 books / 1 Mt. Kilimanjaro / 1 TEDx Talk
This week on Catalyst, Tammy is joined by Carolyn Lee, President of The Manufacturing Institute, the workforce development and education affiliate of the National Association of Manufacturers. Carolyn grew up in a manufacturing family on Long Island and spent years on Capitol Hill before taking the helm of the MI in 2017. Tammy and Carolyn dig into the widening gap between AI adoption at the executive level and awareness on the shop floor, and why closing it is the defining challenge for American manufacturing right now. They also unpack the fear factor driving resistance to change and Carolyn announces the forthcoming AI for Manufacturing 101 curriculum to help manufacturers who are at risk of falling behind. Please note that the views expressed may not necessarily be those of NTT DATALinks:Carolyn LeeThe Manufacturing Institute - AI Skills Training Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
On this episode of The Buzz, Scott Luton is joined by special co-host Dr. Muddassir Ahmed and special guest Anthony Reeves, Vice President of Global Brand & Creative at Kohler and author of Eat the Donkey: Why Great Companies Embrace Discomfort. Together, they explore the realities of AI adoption, decision-making optimization, innovation, leadership, and what separates organizations that thrive from those that struggle to keep pace. As supply chains continue to evolve in the age of AI, organizations face critical decisions about technology adoption, data quality, change management, and leadership. Scott, Muddassir, and Anthony examine why many AI initiatives fail, what companies can learn from both successes and setbacks, and why strong decision-making remains one of the most valuable competitive advantages. The conversation also explores the growing importance of human connection, brand differentiation, organizational culture, and the willingness to embrace discomfort in pursuit of long-term growth. Drawing on experiences from Amazon, Kohler, Starbucks, and other global brands, Anthony shares powerful lessons on innovation, leadership, and staying true to what makes an organization unique. Key Takeaways: AI success depends as much on adoption, change management, and leadership as it does on technology. High-quality, contextualized data remains the foundation for effective AI implementation. Organizations must learn from failed initiatives just as much as successful ones. Soft skills, emotional intelligence, and human connection will become increasingly valuable as AI handles more routine work. Strong brands remain differentiated by purpose, customer experience, and authenticity—not technology alone. Great leaders make difficult decisions early rather than delaying action until opportunities have passed. Whether you're leading a supply chain transformation, evaluating AI investments, or building a stronger organization, this episode offers practical insights from leaders who have navigated innovation at the highest levels. You'll walk away with actionable advice on decision-making, change management, leadership, and creating organizations that can thrive amid constant disruption. Additional Links & Resources: Guest LinkedIn Profile: https://www.linkedin.com/in/anthonyreeves/ Guest Instagram Handle: @anthony.j.reeves Guest Company Website: anthonyreeves.co APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-7JUN2026 The Corner Market: https://bit.ly/The-Corner-Market Exclusive: Starbucks scraps AI inventory tool across North America: https://reut.rs/4vuPSkR 4 Supply Chain and AI Predictions for 2026: https://bit.ly/AI-Predictions-2026 AI Strategy Takes A Data Foundation That Cleansing Can't Provide: https://bit.ly/Paul-Noble-Gartner2026-Takeaways 5 Signs Your Supply Chain Has Outgrown How It's Managed Today: https://bit.ly/5-signs-your-SC-has-outgrown-mgmt Eat the Donkey: https://www.amazon.com/dp/B0G97CHK9F When Safety Technologies Backfire and How Managers Can Prevent It: https://bit.ly/When-Safety-Tech-Backfires Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyreeves/ SCMDOJO: https://sensei.scmdojo.com/ Connect with Muddassir on LinkedIn: https://www.linkedin.com/in/muddassirism/ Follow Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/ WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and Dr. Mudassir Ahmed. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-adoption-brand-differentiation-embracing-comfort-1595 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This week on Catalyst, Tammy is joined by Sezin Palmer, AI Solutions Leader at NTT DATA in North America. Sezin traces her impressive and unconventional journey from CIA analyst and Navy submarine warfare programs to building the National Health Mission area at Johns Hopkins' Applied Physics Lab from scratch, then leading health AI and data at EY. Tammy and Sezin dig into the democratization of AI and what it means that capabilities once locked behind years of data science training are now accessible to nearly anyone. They also discuss the thorny challenge of how organizations decide what not to build and why the hardest leadership problem right now isn't launching AI, it's knowing when to stop. Sezin also shares her vision for what has her most excited: the convergence of software, robotics, and biology. Please note that the views expressed may not necessarily be those of NTT DATALinks: Sezin Palmer Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.