Podcasts about Business transformation

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Best podcasts about Business transformation

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Latest podcast episodes about Business transformation

Cloud Realities
RR003: Messaging the future with Kathleen Tandy, Meta

Cloud Realities

Play Episode Listen Later Mar 5, 2026 60:36


Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Business messaging is transforming customer engagement by enabling brands to move conversations into familiar, always‑on messaging platforms. The result for customers is greater convenience, quicker resolutions, and more meaningful, personalized interactions. This week, Dave, Esmee, and Rob are joined by Kathleen Tandy, Global Director and Head of Business Messaging Marketing and WhatsApp for Business at Meta , to explore how companies are using messaging platforms to engage customers, what customers expect from these experiences, and the challenges of scaling messaging in tech.TLDR00:35 – Introduction01:00 –  Hang out: The new Remarkable05:25 – Dig in: Using messaging to enhance customer experiences20:49 – Conversation with Kathleen Tandy55:26 – The passion for college football and championship weekend!GuestKathleen Tandy: https://www.linkedin.com/in/kptandy/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

My Daily Business Coach Podcast
Episode 600: Fiona Killackey interviewed by Sarah Sherry for the 600th podcast episode

My Daily Business Coach Podcast

Play Episode Listen Later Mar 4, 2026 54:47


To celebrate 600 episodes of the My Daily Business Podcast, Fiona Killackey sits down with Sarah Sherry (co-founder of Clothing The Gaps) for a candid conversation about the realities of building a sustainable small business over a decade. From leaving a corporate marketing role to navigating grief, motherhood and entrepreneurship, Fiona shares the lessons that shaped both her business and her life. 600th Podcast Interview In this episode, you'll learn: The biggest lessons Fiona has learned after 10 years running a small business and hosting 600 podcast episodes Why tying your identity to your work can quietly lead to burnout — and how to redefine success Practical insights for entrepreneurs on balancing business growth, family life and personal wellbeing How building community, support networks and honest conversations can sustain you through the ups and downs of business Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: Group Coaching 2026 AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Track Changes
Finding human-AI flow: With Shelley Evenson

Track Changes

Play Episode Listen Later Mar 3, 2026 37:46


This week on Catalyst, guest host Jod Kaftan sits down with designer and expert in human-centered AI, Shelley Evenson. Shelley shares her insights on how designers and teams can achieve human-AI flow and how to spot the warning signs that a team is drifting into the realm of AI slop. Jod and Shelley also discuss the need for change management in AI transformations and talk about who in an organization should own an AI transformation? Is it HR? Is it IT? According to Shelley it's a team endeavour that should start at the very top, with the CEO.Please note that the views expressed may not necessarily be those of NTT DATALinks: Shelley Evenson Flow: The Psychology of Optimal Experience Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Gist Healthcare Daily
Site-Neutral Payment Is Coming. How Should Health Systems Prepare?

Gist Healthcare Daily

Play Episode Listen Later Mar 2, 2026 10:46


Site-neutral payment is shifting from policy debate to operational reality. With drug administration services now included in the Medicare 2026 final rule and additional changes potentially ahead, health systems face growing uncertainty around reimbursement, site-of-care strategy and margin impact. In this two-part conversation, Gist Healthcare Podcast host J. Carlisle Larsen speaks with Joyjit Choudhury, Managing Director with Kaufman Hall in the firm's Strategy and Business Transformation practice, about his recent blog piece examining site-neutral payments and how hospitals and health systems can build a plan amid uncertainty. Hosted on Acast. See acast.com/privacy for more information.

Cloud Wars Live with Bob Evans
AI Agent & Copilot Podcast: Alithya's Chad Weiner on Laying AI Groundwork, Driving AI Impact

Cloud Wars Live with Bob Evans

Play Episode Listen Later Mar 2, 2026 9:47


Key Takeaways Laying groundwork: Weiner will be leading a session at the AI Kickstart Preconference, introducing attendees to Copilot Studio and how to build their first custom AI agent. He explains that the session will cover real-world examples and walk through agent creation, deployment, monitoring, and governance to help participants "get the groundwork to take advantage of the future days in the conference." Event takeaways: When discussing event takeaways, Weiner explains that the AI Agent & Copilot Summit will help leaders move from AI experimentation to real execution, turning curiosity into measurable business value across customer service, operations, and employee empowerment. Further, sessions will demonstrate how Microsoft 365 and Copilot Studio agents provide a low-barrier way to build secure, data-aligned AI solutions tied directly to business goals. Gaining a competitive edge: The event brings a unique take to the space as it unites both practitioners and partners to share real-world AI and Copilot use cases, helping make agents more practical, approachable, and grounded in tangible business outcomes to accelerate adoption, says Weiner. Visit Cloud Wars for more.

My Daily Business Coach Podcast
Episode 599: What season are you really in in your small business

My Daily Business Coach Podcast

Play Episode Listen Later Mar 2, 2026 10:55


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Business consultant, coach and founder of My Daily Business, Fiona Killackey, explores how understanding the season of business you're truly in can transform your strategy, reduce comparison and bring clarity to your next move. In this episode, you'll learn: • How to identify whether you're in a growth, maintenance, transition or consolidation season • Why comparing yourself to someone in a completely different life stage can quietly derail your progress • How to align your business strategy with your real capacity, health, family and priorities • Practical questions to ask so your business supports your life, not fights against it ⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: Group Coaching 2026 AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

My Daily Business Coach Podcast
Episode 598: Maleik Njoroge of All Tribes Are Beautiful

My Daily Business Coach Podcast

Play Episode Listen Later Feb 27, 2026 44:51


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Creative technologist and All Tribes Are Beautiful founder Maleik Njoroge joins Fiona to explore the intersection of chess, fashion, community and creativity and how standing out starts with self-expression. In this episode, you'll learn: • How Malik built a global creative brand from a dream — including the world's first handcrafted Chess dhurrie • Why chess and fashion aren't intimidating — and how both can unlock confidence, identity and community • Practical advice for creatives and small business owners on standing out, building community and backing your own ideas ⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with All Tribes Are Beautiful Instagram: @alltribesarebeautiful  ATAB Lab: @atab.lab Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: Group Coaching 2026 AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Cloud Realities
RR002: The business - tech divide with John Koerwer, UGI Corporation

Cloud Realities

Play Episode Listen Later Feb 26, 2026 65:34


Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry, and tech. Energy transportation is a deeply local business, safely delivering gas and electricity, more and more from renewable sources, directly to the communities it serves. Technology and AI help make that possible by strengthening safety, bringing companies closer to customers, and enabling teams to build the future together. This week, Dave, Esmee, and Rob are joined by John Koerwer, CIO of UGI Corporation, to explore explore why “the business” and tech still struggle to speak the same language, nd what helps close the gap.TLDR00:35 – Introduction01:17 – Hang out: new toys and coffee07:55 – Dig in: the business - tech divide21:07 – Conversation with John Koerwer59:40 – The amazing AI technology in The Sphere's version of The Wizard of OzGuestJohn Koerwer: https://www.linkedin.com/in/john-koerwer-46102127/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Disruption / Interruption
Disrupting EdTech's Instability: The Full-Stack Approach to Conversational Mastery, with Stacy Richter

Disruption / Interruption

Play Episode Listen Later Feb 26, 2026 32:12


In this episode of Disruption/Interruption, KJ sits down with Stacy Richter, CEO of Live Lingua, to explore how the EdTech industry has lost sight of what really matters: human connection. Stacy shares his unconventional journey from corporate collections to boutique marketing to language education, revealing how technology became the status quo it was supposed to disrupt. Discover why the "four-legged stool" approach—combining live tutors, technology, AI tools, and resources—is transforming language learning outcomes and bringing the human element back into education. Four Key Takeaways: (9:12) The Technology Paradox - In language learning, technology has become the status quo rather than the disruptor. EdTech platforms are now the norm, but the pendulum swung so far toward exclusive technology that learners lost the human connection essential for true language acquisition. (13:13) Transactional vs. Transformational Learning - Language learning apps excel at increasing screen time and gamification, but their primary goal isn't actual fluency—it's engagement. Real language mastery requires moving beyond transactional interactions to transformational, person-to-person connections that build relationships and trust. (22:58) The Full-Stack Language Model - Live Lingua's "four-legged stool" approach combines live human tutors (the hub), integrated technology, AI tools for practice, and supplementary resources. This hybrid model makes tutoring sessions 10x more valuable and can shorten the learning curve by months or even years. (30:29) The Power of One Connection - Technology cannot replace the value of human connection. As Stacy emphasizes, you're only one conversation, one relationship away from a breakthrough in your personal or professional life—a truth that applies far beyond language learning. Quote of the Show (9:12):"In the education space, the technology has become the status quo. The pendulum swung from personalized in-person services... so far the other way where it's been exclusively technology.” – Stacy Richter Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Stacy Richter: LinkedIn: https://www.linkedin.com/in/therealstacyrichter/Company Website: https://livelingua.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

Redefiners
Transformation in Turbulent Times with Former Telstra CEO Andy Penn

Redefiners

Play Episode Listen Later Feb 25, 2026 32:24


Transformation continues to be the word at the top of leaders' minds. Whether it's due to changes in technology with AI, market shifts, the regulatory landscape, or unexpected global events, leaders are looking to transform their organization's operations and culture to be more agile, innovative, and resilient. In today's Redefiners, Marla Oates and Tomas Chamorro-Premuzic talk with former Telstra CEO and managing Director, Andy Penn, about how he led the transformation of Australia's largest telecommunications company. Andy shares what it was like stepping into the CEO role at Telstra at a turbulent time for the company, its customers, and the board. He talks about the key lessons he learned leading a multi-year company-wide transformation effort, and how he put the right team and culture together to get it done. He also talks about his current roles in cybersecurity, providing critical insights on how to prepare for and deter cyber-attacks. We'll also hear from Tuck Rickards, a leadership advisor at Russell Reynolds Associates, who will discuss what he believes is the leadership formula for effective AI transformation. Four things you'll learn from this episode: The key steps and KPIs when implementing a transformation project Tips on putting together the right leadership team and organizational culture to help make reinvention happen How to prepare for cyber-security risks while balance the productivity benefits of AI projects How to successfully transition from CEO to board and advisory roles If you enjoyed this episode, you might also like these Redefiners episodes: Talking Transformational Leadership with RRA's CEO Constantine Alexandrakis Leadership Lounge: How to Build a Top-Performing C-suite: The Leadership Blueprint for Sustained High Performance Trust Your Gut: AXA's Thomas Buberl Talks Transformation and Reinvention Leadership Lounge: From Firefighting to Future-Building: How Leaders Can Master Perpetual Transformation Driving Transformation with Volvo Cars President and CEO Jim Rowan Leadership Lounge: Unleashing AI's potential: Are you ready to lead the charge? Learn more with the latest research from Russell Reynolds Associates: Adapt or Die in the Age of Perpetual Transformation Why Most AI Transformations Fail Before They Start

CRO Spotlight
Reality of Your First CRO Role & Funding Growth Through Savings with Eric Steele

CRO Spotlight

Play Episode Listen Later Feb 25, 2026 59:29


Warren Zenna is joined by Eric Steele, CRO at SIB, to pull back the curtain on the often-chaotic reality of stepping into your first Chief Revenue Officer role. Eric shares why these initial appointments are rarely "sexy" and often come with significant organizational challenges that others might avoid. They discuss the mental shift required to move from a sales leader to a true executive, treating the first role as a critical lab for learning.The conversation digs into the paramount relationship between the CRO and the CEO, which Eric describes as the ultimate unlock for success. He explains how to build a foundation of trust that allows for healthy disagreement and strategic alignment. By positioning yourself as an integrator of the CEO's vision rather than just a department head, you can secure the autonomy and resources necessary to navigate the high-pressure environment of private equity.Eric also highlights the strategic necessity of financial fluency, emphasizing that a CRO must speak the language of the CFO to be taken seriously. They discuss the common friction point of Revenue Operations and why this function must report to the revenue leader to drive growth rather than just board reporting. Eric argues that alignment on EBITDA and margins is just as important as hitting sales targets when you are operating at the C-suite level.The episode concludes with a look at how SIB uses AI-driven "spend ontologies" to help companies find hidden capital. Eric describes how their SpendBrain technology identifies deep errors in invoices—from waste hauling to logistics—allowing CEOs to fund new hires and technology through recovered savings. By combining human expertise with "kinetic cost control," Eric shows how modern CROs can impact the bottom line by turning the tables on a spend-more world.

Track Changes
The power of the command line: With Nate Berent-Spillson

Track Changes

Play Episode Listen Later Feb 24, 2026 38:40


This week on Catalyst, Tammy speaks with Nate Berent-Spillson, the SVP of Engineering at Launch by NTT DATA. Nate is the type of guy who is always using technology in new and inventive ways. This week Nate and Tammy discuss the evolution of AI tools and Nate introduces the power of command line interfaces. Nate shares how using AI in innovative new ways can reduce cognitive load and reimagine user interfaces to enhance productivity and efficiency in the workplace. Please note that the views expressed may not necessarily be those of NTT DATALinks: Nate Berent- Spillson Markdown Guide Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

My Daily Business Coach Podcast
Episode 597: What is indecision costing you?

My Daily Business Coach Podcast

Play Episode Listen Later Feb 23, 2026 14:41


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   In this episode, Fiona explores the hidden cost of indecision in business and why waiting for the “perfect time” may be quietly holding you back. From sitting on ideas for years to overthinking launches, newsletters or new offers, Fiona shares why momentum matters more than perfection and how small action builds clarity, confidence and trust. You'll learn: Why indecision carries an emotional and financial cost How delaying action makes things feel heavier and more overwhelming A simple way to break procrastination and create momentum today ⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: Group Coaching 2026 AI Monthly Chat Group for Small Business Owners My Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

iDigress with Troy Sandidge
143. Signal vs Noise: Winning In The New Era Of AI By Moving From Outbound To Ownership With A Human Edge

iDigress with Troy Sandidge

Play Episode Listen Later Feb 20, 2026 24:27


The market has changed. Outbound is noisy. Distribution is fragile. AI is accelerating everything. So how do you know who's actually ready to buy? How do you position in a market that feels unstable? How do you pivot without panicking? This episode dives into the new reality of business in the AI era: the death of lazy volume, the rise of ownership, and the permanent advantage of human connection. Spray-and-pray outreach is fading. Hiring signals are bloated. Metrics are inflated. The old indicators don't mean what they used to mean. And executives are walking away from companies they built because the ground beneath them has shifted. But here's the truth: AI doesn't remove the human game. It amplifies it. You'll hear why: Ownership now beats pure distribution Media companies must become community companies Positioning matters more than ever in a noisy environment Pivoting early beats reacting late AI without humanity fails Intentional outreach outperforms mass automation Signal clarity is the new competitive advantage This isn't about fear. It's about awareness. You can drown in the wave. You can float. Or you can learn to surf. The ones who win won't be the loudest. They'll be the most intentional. Across this episode, you will learn: Why “signal vs noise” is the defining business problem right now How AI is shifting power from distribution to ownership Why outbound at scale is losing effectiveness How to pivot strategically instead of reacting emotionally Why human connection remains the ultimate differentiator How to think chess, not checkers, in a volatile market The importance of intentional positioning in chaotic times Beyond The Episode Gems: Buy My Book, Strategize Up: The Blueprint To Scale Your Business: StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy:  Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com

Cloud Realities
RR001: This is Realities Remixed & big trends for 2026

Cloud Realities

Play Episode Listen Later Feb 19, 2026 58:53


Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, technology, and society. Hosts Dave Chapman, Esmee van de Giessen, and Rob Kernahan unpack 2026's defining trends, from AI and sovereignty to adaptability and automation, offering fresh insight, candid reflections, and forward‑looking conversations shaping the year ahead. TLDR00:20 – Introduction of Realities Remixed02:30 – Why the show evolved?04:50 – Dig in with the team: Predictions for 202606:40 – Macro trends13:00 – Sovereignty 17:40 – Agentic AI22:17 – Human–AI interaction26:06 – Cloud trends30:42 – AI scaling, domain‑specific models35:03 – Adoption lag39:34 – Physical AI43:47 – Quantum computing48:21 – Hardware acceleration50:30 – Cybersecurity52:38 – Season outlook HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Build a Vibrant Culture Podcast
Mindset + Metrics: How Heart-Centered Leadership Drives Real Results with Luca Romano

Build a Vibrant Culture Podcast

Play Episode Listen Later Feb 18, 2026 50:00


What happens when an engineer, executive leader, and yoga instructor come together in one person?Transformation.In this powerful episode, Nicole Greer sits down with seasoned operations leader and business coach Luca Romano to explore what it truly means to build a vibrant culture — especially in high-pressure manufacturing environments. After experiencing burnout and a life-changing spinal cord injury, Luca redefined leadership for himself. Blending his engineering mindset with mindfulness and emotional intelligence, he now leads with clarity, courage, and purpose.Vibrant Highlights:00:02:33 — Vibrant culture is positive energy directed toward progress. Energy spent on fear, politics, or self-protection drains results. Culture puts people at the center and aligns behavior around shared values.00:14:00 — Courage is required to move beyond people-pleasing. It is better to fail on your own conviction than succeed while betraying your values. Fear-based leadership wastes energy and undermines performance.00:22:00 — Culture drives measurable business results. After implementing shared core values, structured communication, and EOS, on-time delivery improved from 51% to 91%.00:24:20 — Training is an investment, not a cost. Skipping development to “save time” only postpones problems. Investing in people strengthens retention and long-term performance.00:35:30 — Coaching in and coaching out requires clarity. When behavioral expectations are clearly defined, difficult conversations become structured and productive — sometimes separation becomes a gift.Connect with Luca:Website: manufacturing-coach.comLinkedIn: https://www.linkedin.com/in/luca-romano-mba-041b531/FB: https://www.facebook.com/luca.romano.505512IG: https://www.instagram.com/floaterone74/#Ready to build a culture where people feel valued, energized, and committed?Bring Nicole Greer, The Vibrant Coach, to your leadership team, organization, or conference to ignite clarity, accountability, energy, and results.Visit: vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: vibrantculture.com/videos

My Daily Business Coach Podcast
Episode 596: Showing up is not showing off

My Daily Business Coach Podcast

Play Episode Listen Later Feb 18, 2026 21:32


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  In this episode, Fiona explores why showing up in your business is not the same as showing off and how cultural conditioning, tall poppy syndrome and fear of judgment may be holding you back from visibility and growth.If you've ever felt uncomfortable promoting your work, talking about your results or stepping into your authority, this episode will help you reframe visibility as service, not ego.You'll learn:The difference between showing up with confidence and showing off from egoHow consistency builds trust and why disappearing damages momentumPractical ways to increase visibility without feeling salesy or inauthentic⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Group Coaching 2026AI Monthly Chat Group for Small Business OwnersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

The UpLevel Podcast
Why Human Transformation Drives Business Transformation with Jenna Paterson

The UpLevel Podcast

Play Episode Listen Later Feb 18, 2026 46:01


Send a textEvery business transformation begins with human transformation.This week on The UpLevel Podcast, join us for a powerful conversation as we welcome Jenna Paterson, Talent Development leader at Equinix, to explore what conscious leadership really looks like in practice, especially in an era defined by AI acceleration and rapid change.From a childhood shaped by bullying and resilience to leading groundbreaking leadership programs at Equinix, Jenna shares how her origin story became the foundation of her leadership philosophy. She takes us inside Ground Break, a transformational leadership experience built on the truth that systems change only when people change.If you care about building human-centered organizations, cultivating conscious leaders, and strengthening culture from the inside out, this episode is for you.In This Episode:Why right relationship starts with self-leadershipHow defining moments shape leadership identityWhy emotional intelligence remains essential in an AI-driven workplaceThe connection between nervous systems and organizational cultureThe paradox leaders must hold in complex timesWhy transformation efforts fail when they ignore the human systemThe powerful ROI of psychological safety and presenceThree essential questions every leader must ask themselvesAbout Jenna:Jenna is a dedicated Talent Development professional based in the UK, currently shaping leadership development  and cultural transformation at Equinix. With a rich background in learning and leadership development; spanning roles in digital infrastructure and luxury retail sectors, she brings both breadth and depth to her craft.As a certified emotional intelligence practitioner, strengths coach and experienced facilitator, Jenna blends evidence-based frameworks with an empathetic, human-centred approach. She's passionate about crafting immersive learning experiences, and brings a thoughtful, systems-oriented approach to development.Her passion lies in cultivating inclusive, psychologically safe environments where people can grow, reflect, and develop conscious leadership. Jenna believes leadership starts with self-leadership. By staying curious, practicing empathy, and showing up authentically, she builds meaningful relationships that create trust and unlock growth; for herself and those around her.LinkedIn: linkedin.com/in/jenna-elizabeth-paterson-assoc-cipd-b1a78a54

CRO Spotlight
What Actors and Sales Reps Have in Common with Miya Mee-Lee Dias

CRO Spotlight

Play Episode Listen Later Feb 18, 2026 55:03


In this episode of the CRO Spotlight, Warren Zenna sits down with Miya Mee-Lee Dias, Co-Founder of Beyond The Script, to discuss a transformative approach to sales training. Miya shares her unique background blending health science with performance arts, explaining how traditional methodologies often fail because they ignore the human element. She introduces the concept of the "sales gym," where reps practice role-plays like actors preparing for a scene, stripping away bad habits to build authentic character and confidence in their delivery.Warren and Miya dive deep into the parallels between professional acting and high-performance sales. They explore the idea that every salesperson brings personal "baggage" and history that influences their communication style. Miya explains that true proficiency isn't about memorizing lines but about internalizing the script to project a genuine persona. The conversation highlights the importance of adaptability, showing how top performers maintain a "beginner's mind" and remain open to molding their approach regardless of their experience level.A critical portion of the discussion centers on the elusive trait of coachability. Miya reveals her methods for identifying whether a rep is truly ready to learn, often spotting resistance through subtle cues like tone of voice and body language. The dialogue challenges Revenue Leaders to look beyond metrics and address the holistic human factors driving performance. They discuss the necessity of understanding a rep's intrinsic motivations and personal history to unlock their full potential and drive sustainable behavioral change.As technology automates more transactional aspects of business, Warren and Miya argue that human connection and emotional intelligence are becoming the ultimate competitive advantages. They emphasize that modern CROs must develop the "muscle" to have difficult, personal conversations with their teams to foster trust and growth. The episode concludes with a look at the intersection of creativity and business, encouraging leaders to embrace a coaching mindset that empowers their organizations through genuine human development.

Track Changes
Progress over perfection: With Graeme Cuthbertson

Track Changes

Play Episode Listen Later Feb 17, 2026 40:23


This week on Catalyst, Tammy speaks with Graeme Cuthbertson, Director of IT Operations and End-User Systems at Neurocrine Biosciences. They explore Graeme's career across industries, including banking and biotech, and what those experiences have taught him about building empathy into technology. Graeme also highlights the importance of meeting customers where they are, the role of family support in personal and professional growth, and how human connection and thoughtful technology can elevate both employee and customer experiences.Please note that the views expressed may not necessarily be those of NTT DATALinks: Graeme Cuthbertson Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

My Daily Business Coach Podcast
Episode 595: Are we actually making time for creativity?

My Daily Business Coach Podcast

Play Episode Listen Later Feb 16, 2026 12:46


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  In this Quick Tip episode, Fiona explores a simple but powerful question: are we actually making time for creativity?From putting physical limits on phone scrolling to rethinking what we do with small pockets of time, this episode is a gentle reminder that creativity doesn't need hours, perfection, or big plans. Sometimes it just needs 15 minutes.Fiona shares practical ways to reclaim those moments, reduce friction, and make space for creativity, curiosity and calm in everyday life.You'll learn:Why stopping scrolling isn't enough without replacing it intentionallyHow 15 minutes, five times a week can change how you think and feelSimple, low-effort ways to bring creativity back into your routineHow to remove friction so creative habits actually stickA grounding listen for anyone feeling time-poor, overstimulated, or disconnected from their creative self.⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:That Paper Joint collage classesGroup Coaching 2026AI Monthly Chat Group for Small Business OwnersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Digital, New Tech & Brand Strategy - MinterDial.com
Beyond Worth It: Jeremy Schwartz Unpacks Brand Purpose and Business Transformation (MDE642)

Digital, New Tech & Brand Strategy - MinterDial.com

Play Episode Listen Later Feb 15, 2026 54:40


In this episode, Minter sits down with Jeremy Schwartz, an accomplished mountaineer, long-distance cyclist, adventurer, and industry veteran known for his transformational leadership at companies like L'Oréal, The Body Shop, Sainsbury's, and Pandora. Together, they explore the importance of bringing personal elements and emotional authenticity into the workplace, the nuanced role of fear and empathy in corporate cultures, and the delicate balance between creativity and rationality that defines brand success. Jeremy Schwartz reflects on his pivotal role in launching iconic campaigns such as “Because I'm Worth It,” discusses the challenges of cultivating corporate and brand purpose within conglomerates, and shares candid stories about risk-taking, bold decision-making, and the pursuit of innovation. Whether you're a leader, marketer, or entrepreneur, this conversation is packed with actionable insights and wisdom on creating impact, fostering teamwork, and building brands that truly matter. Tune in for a rich conversation that combines personal anecdotes, strategic thinking, and a touch of humor—guaranteed to leave you inspired and ready to tackle your own business challenges.

Build Your Digital Community
How One Supportive Community Could Spark Your Next Business Transformation

Build Your Digital Community

Play Episode Listen Later Feb 12, 2026 30:10


Fresh off their 3rd High Vibe Women Retreat, Kristina, Maria and Janette are recapping the magic of the room and the incredible transformations they got to witness in the attendees.This group of women from diverse backgrounds came together to embrace their vulnerabilities, share their stories, and take bold action toward their business goals, truly showcasing the power of community.Kristina, Maria, and Janette are discussing their favourite moments from the retreat and breaking down why intimate events like these can be so important for your personal journey and your business development.Key things to listen for: How 24 hours in the right room can lead to life changing transformations.Breaking through imposter syndrome to build unwavering confidence in yourself and your business.The power of vulnerability and how it fosters deep, meaningful connections.The stories of real women taking bold action and making big changes to move closer to their dream life. This episode is a testament to what is possible in just 72 hours. Whether you're at a crossroads in your business or simply in need of a refreshing boost of confidence, maybe it's time you lean into some intimate community.  Here's your reminder of what's possible when you surround yourself with like-minded women!Save your spot on the next retreat! May 26th-28th in CollingwoodMentioned in this Episode:Find Your Next Bestseller on Faire and get 10% off with the code ‘HIGHVIBE10'Join the High Vibe Women Online CommunityCome to the next RetreatLook out for other upcoming High Vibe Women EventsTake Our Social Media QuizWork with The Social Snippet!Send me a text!Support the showFor Your Information: • Host your podcast on Buzzsprout! •Join The High Vibe Women Online Community! • Join our favourite scheduling platform Later • FLODESK Affiliate Code | 25% off your first year! Don't forget to come say hi to us on Instagram @thesocialsnippet, join the Weekly Snippet or follow us on any social media platform! Website . Instagram . Facebook . Linkedin

Cloud Realities
RR000: Coming soon!

Cloud Realities

Play Episode Listen Later Feb 12, 2026 2:51


On Cloud Realities, the real insight rarely came from technology alone, it emerged at the intersection of People, Culture, Industry, and Technology. In the remix we bring back familiar voices and topics while going deeper into the wider impacts, influence, and potential of today's tech across society. The 2026 season trailer, arriving a little later than planned, opens with this renewed focus and sets the stage for Episode 1, launching on February 19. Here's a quick trailer to get you ready!TLDR00:11 The emergence of insight from Cloud Realities01:00  Where the magic happens 01:42 The real impact on People, Culture, Industry and Tech HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

My Daily Business Coach Podcast
Episode 594: Shelley Panton on The Panton Store: Trusting yourself and moving to the country

My Daily Business Coach Podcast

Play Episode Listen Later Feb 11, 2026 56:53


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  Shelley Panton is a potter, ceramicist, and owner of The Panton Store, a beloved lifestyle and home boutique in Toora, Gippsland. In this episode, she shares the down-to-earth story of building her business from scratch and making the bold move from inner-city Melbourne to regional Victoria.You'll learn:How early collaborations (like the Melbourne Food and Wine Festival) helped put her store on the map with the right audienceWhy trusting your intuition combined with looking at the data is crucial for making big business decisionsThe reality of running a bricks-and-mortar retail business and why sometimes you need to see your space empty to know it's time to move onHow she's built a thriving business in regional Australia and what that tree change has meant for her family and the business⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  Connect with The Panton Store: Instagram: @thepantonstoreOnline Store: The Panton StorePhysical Store: 31 Stanley St, Toora VICConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Track Changes
The evolution of design: With Mark Curtis

Track Changes

Play Episode Listen Later Feb 10, 2026 41:29


This week on Catalyst, Tammy is joined by Mark Curtis, the co-founder of Fjord and a pioneer in the design, strategy and thought leadership space. Tammy and Mark discuss his extensive career and delve into the evolution of design over the past 3 decades. They also look to the future and explore how AI is transforming design and why it still can't beat the human brain in some applications. Mark also talks about this new venture Full Moon, a project focused on the intersection of humans, technology, and business, and the resurgence of service design in response to the complexities of modern challenges.Please note that the views expressed may not necessarily be those of NTT DATALinks: Mark Curtis Full Moon Moving Beyond “AI is just a Tool”: Shifts in AI Communication in 2026 - Medium Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Frustrated CEO
Unshakable Leadership in Uncertain Times | Rome Madison | Lets Get Practical | 103

The Frustrated CEO

Play Episode Listen Later Feb 9, 2026 21:49


Send a textReal CEO Confidence in Uncertain Times | Leading Through Chaos with Rome MadisonWhat does real CEO confidence look like when the pressure is high, the answers aren't clear, and uncertainty feels constant?In this episode of The Frustrated CEO Podcast, Patrick and Patsy sit down with executive coach and leadership strategist Rome Madison to unpack how today's CEOs and founders can stay grounded, decisive, and confident—even while navigating chaos, complexity, and rapid change.Rome shares a practical leadership framework built on self-acceptance, competence, and strategy, and explains why humility, customer proximity, and embracing uncertainty are not weaknesses—but competitive advantages. This conversation offers real-world guidance for leaders who feel stretched thin, stuck in complexity, or overwhelmed by constant demands.Whether you're leading a fast-growing company or steering an organization through turbulent times, this episode delivers clarity, perspective, and actionable insights for leading with confidence when certainty is off the table.

My Daily Business Coach Podcast
Episode 593: Regret minimisation for better business decisions

My Daily Business Coach Podcast

Play Episode Listen Later Feb 9, 2026 13:35


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  In this Quick Tip episode, Fiona introduces the concept of regret minimisation and why it can be one of the most grounding decision-making tools for business and life.Rather than asking “what's the safest option?” or “what will everyone else think?”, this episode invites you to look ahead and ask what future you would regret not doing. Especially when you're feeling stuck, overwhelmed, or afraid of making the wrong move.This is not about reckless decisions or chasing every idea. It's about clarity, perspective, and choosing in a way that aligns with your values and long-term wellbeing.You'll learn:What regret minimisation really means and where it comes fromHow to use it when you're at a crossroads in business or lifeWhy fear of short-term discomfort often hides deeper long-term regretHow to make decisions that future you will thank you forA reflective, practical listen for anyone navigating change, uncertainty, or a big decision.⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

My Daily Business Coach Podcast
Episode 592: What 10 years in business really teaches you

My Daily Business Coach Podcast

Play Episode Listen Later Feb 5, 2026 28:12


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  In this coaching episode, Fiona reflects on what 10 years in business has really taught her, beyond the highlights, milestones and metrics.This is an honest conversation about growth, adaptability, identity, expectations, community and the long road of building something that lasts. Fiona shares what's worked, what hasn't, what surprised her most, and why staying connected to your values matters more than ever as your business evolves.Whether you're in your first year or your twentieth, this episode is a reminder that sustainable businesses are built slowly, thoughtfully, and often in seasons of uncertainty.You'll learn:What 10 years in business actually teaches you that no course or shortcut canHow to adapt without losing yourself or your valuesWhy community and connection are essential for long-term business resilienceHow to rethink success beyond speed, scale and external validationA grounding listen for business owners navigating growth, change, or the quiet middle stretch of building something meaningful.⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Track Changes
Unlearning old habits to drive business success: With Prashant Hinge

Track Changes

Play Episode Listen Later Feb 3, 2026 34:25


This week on Catalyst, Tammy Soares speaks with Prashant Hinge, Chief Information and Transformation Officer at MSIG USA. Prashant has been working in the insurance industry for 20 years and is an expert at building teams to create solutions that improve the user experience. Prashant discusses the importance of unlearning siloed ways of working in order to unlock collaborative and cross-functional creativity, a skill that's especially important in the insurance industry. He also explains why in the current world of AI, we all need to become triathletes - meaning we now need to understand the business, need to know basic AI tools and need to develop core skills. He also talks about the opportunities that AI is unlocking for the insurance industry and how change management and ensuring you have good processes, data and people is key in ensuring success at scale. Please note that the views expressed may not necessarily be those of NTT DATA Links: Prashant Hinge State of AI in Business in 2025 Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

My Daily Business Coach Podcast
Episode 591: Tip:How to stay adaptable, not reactive in business

My Daily Business Coach Podcast

Play Episode Listen Later Feb 2, 2026 12:46


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️  In this quick tip episode, Fiona shares why adaptability is one of the most important skills you can build in business, and why being adaptable is very different from being reactive.Drawing on nearly a decade in business (and plenty of real-life curveballs), Fiona explores how staying grounded in your values allows you to respond to change without losing yourself in the process.You'll learn:The difference between adaptability and reactivity in businessWhy adaptability is a skill you can practise, not a personality traitHow to stay flexible without constantly second-guessing yourselfA simple way to respond to change while staying aligned with your valuesPerfect for business owners navigating change, uncertainty, or decision fatigue.⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

The FocusCore Podcast
Business Transformation Journey and Sustainability in Japan with Paul Beddie

The FocusCore Podcast

Play Episode Listen Later Jan 31, 2026 53:49


In this episode of the FocusCore podcast, host David Sweet interviews Paul Beddie, a global business development executive and sustainability advocate with a 30-year career. Paul shares his accidental journey to Japan and his extensive experience working across various sectors, including management consulting and software. He provides insights on the challenges and nuances of leadership in Japan, emphasizing the importance of building relationships and adapting to cultural contexts. The discussion also delves into sustainability, where Paul highlights the need for a holistic approach in businesses and the urgent shift required from fossil fuels to renewable energy. Despite the complexities, Paul remains optimistic about the potential for profitability through sustainable practices.The 2026 FocusCore Salary Guide is here: 2026 Salary GuideIn this episode you will hear:How Paul pioneered his path from international affairs to global business leadershipWhat foreign leaders often misunderstand about Japan's business environmentChallenges and opportunities in promoting corporate sustainability within Japanese and global contextsThe critical importance of relationship building in Japan's business cultureThe impact of personal belief and responsibility in achieving successful career outcomesAbout Paul:Paul is a global business development executive, a sustainability champion, and one of those rare leaders who can really talk through a purpose and proposal without sounding dull.He's got a great 30 year career. He's delivered more than a hundred million in profit and helped create over a billion dollars in value. With leading multicultural teams across four continents. He's advised CXOs and boards on digital transformation, energy transition, and global expansion. He's launched businesses in China.He's guided smart city innovation and taught some of Japan's top universities and built relationships at the highest levels of industry. And at his core, Paul is a connector of people, ideas and possibilities, and he carries a simple North Star: do the right thing.Connect with Paul:LinkedIn: https://www.linkedin.com/in/paulbeddie/The FutureMax Institute: https://www.futuremaxinstitute.com/Connect with David Sweet:LinkedIn: https://www.linkedin.com/in/drdavidsweet/Twitter: https://twitter.com/focuscorejpFacebook: :https://www.facebook.com/focuscoreasiaInstagram: https://www.instagram.com/focuscorejp/Website: https://www.japan.focuscoregroup.com/This podcast was proudly produced by Lisa Yasuda.“Doin' the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out www.thetinman.co. Support independent musicians and...

My Daily Business Coach Podcast
Episode 590: Davina Adamson of Black Finch Jewellery on finding joy in your creative connection

My Daily Business Coach Podcast

Play Episode Listen Later Jan 28, 2026 55:06


⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   In this episode, Fiona talks to Davina Adamson, Creative Director of Black Finch Jewellery. Davina shares her journey from visual arts to opening her first designer retail store at age 20, creating her own line then closing that business and moving into work with her partner,  master jeweller, Raymond de Zwart at Black Finch jewellery.  You'll learn: How to transition from different creative careers  The reality of working with family members in business and how to create clear roles, boundaries, and a strong organisational structure Why relentless experimentation and staying authentically entertained in your marketing creates genuine connection with your audience How to build community over just content—and why people come for the product but stay for the relationships and shared experiences ⭐️⭐️   Join Group Coaching for 2026 ⭐️⭐️   Connect with Black Finch Jewellery: Instagram: @blackfinch_jewellery  Website: blackfinch.com.au  Connect with My Daily Business: Instagram: @mydailybusiness_ TikTok: @mydailybusiness Email: hello@mydailybusiness.com Website: mydailybusiness.com Resources mentioned: AI Monthly Chat Group for Small Business Owners How to Get Your Book Published course  Join our AI Chat Group for small business owners My Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

The Sourcing Hero
Ep 231: Respecting the Challenge of Transformation feat. Ketul Patel

The Sourcing Hero

Play Episode Listen Later Jan 28, 2026 32:06


Supply chain transformation isn't easy. Statistics suggest that 70 percent of all transformations fail and 88 percent stop short of achieving their original objectives. Compare that to another kind of challenge - like climbing to Everest Base Camp, where 60-70 percent of all people who start the journey make it to the top. Could this possibly mean that climbing Mount Everest is easier than transformation?  No, says this episode's guest - but we can take a lot of lessons from why the Mount Everest success rate is higher. For one thing, climbers respect the challenge from their first moment of planning to reach the summit. In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Ketul Patel. Ketul is the President of OMIIA Consulting, where he leverages his 30+ years in supply chain to help companies balance strategic intent and operational execution in pursuit of sustainable business success. Ketul is also the author of a newly published book, A Journey of Elevation: Lessons for Business Transformation from Everest Base Camp. Ketul compares the challenges of extreme climbing and supply chain transformation to offer advice about: Accepting that progress is not a straight line, and everyone has to agree on a shared definition of success How to overcome the inevitable obstacles that sit between, “Let's do this,” and “We did it!” Why the decision to turn back or change plans should never be seen as failure - or as a matter of ego Links: Ketul Patel on LinkedIn

Track Changes
The future of automotive experiences: With Clemens Conrad

Track Changes

Play Episode Listen Later Jan 27, 2026 37:56


This week on Catalyst, guest host Jod Kaftan sits down with automotive industry expert Clemens Conrad to discuss the evolution of mobility and the future of automotive design. Jod and Clemens discuss how car interiors are becoming more personalized and how OEMs are adapting to hyper-personalize the automotive experience. They also explore how cultural differences in transportation inform automotive design and break down some recent stats about which companies are leading the way in automotive design and innovation - some of the results might surprise you! Please note that the views expressed may not necessarily be those of NTT DATALinks: Clemens Conrad Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cloud Wars Live with Bob Evans
SAP Soars to #4 on Cloud Wars Top 10 via Best-in-Class Growth

Cloud Wars Live with Bob Evans

Play Episode Listen Later Jan 26, 2026 4:41


In today's Cloud Wars Minute, I spotlight why SAP's AI and data strategy is changing the enterprise game.Highlights00:02 — We've got more changes to dig into here on the Cloud Wars Top 10, as we saw SAP soar up to number four. SAP had held the number five spot for a couple of years now, and moved up to number four. All those companies in the enterprise application space now have morphed into applications, agents, AI, and data companies, not just simple application companies anymore.00:42 — So, in this fast-changing environment, SAP has really stood out by dramatically outgrowing its other very, very capable competitors. I call these four pieces of the SAP portfolio the Four Horsemen of Business Transformation. So, those include Business Suite, Business AI, the Business Data Cloud, and the Business Technology Platform.01:40 — So, for SAP, its growth rate in its most recent quarter is 27%, and its cloud revenue is $6.14 billion. Microsoft came in second place with its Dynamics 365 enterprise apps, up 18%. SAP grew 50% faster. Workday, 14.6%, $2.24 billion. Oracle, overall apps were up 11%, $3.9 billion.02:50 — So, healthcare lagging there for Oracle, and then Salesforce, the biggest at $10.3 billion, but grew 8.6%. SAP grew about three times faster, which is a 200% differential there. What's interesting about this is business leaders looking to expand what they're doing with enterprise applications, especially to help transform their businesses, to get into the AI economy.03:45 — So, in a wide-open field with lots of choices, terrific competition, SAP stands out as the high-growth leader. Now, it's a little clunky to say enterprise apps, AI, agentic, and data, so if anybody comes up with a real code name for this, let me know. We'll see what happens there, and if you come up with a great name for it, you get a Cloud Wars beer mug. Visit Cloud Wars for more.

My Daily Business Coach Podcast
Episode 589: How sticky is your brand and why is it essential in 2026?

My Daily Business Coach Podcast

Play Episode Listen Later Jan 26, 2026 14:26


⭐️⭐️   Join the Waitlist for Group Coaching for 2026 ⭐️⭐️  In this episode, Fiona explores what it really means to build a “sticky” brand.Moving beyond sales and follower counts, Fiona looks at why some brands keep people coming back while others feel purely transactional. This episode is a practical reset for anyone who feels like customers only show up during promotions and then disappear.You'll be invited to reflect on where your brand is creating genuine connection, and where it might be missing opportunities to build trust and loyalty.You'll learn:What brand stickiness actually looks like in practiceHow to spot the difference between engagement and attentionWhy repeat customers, replies and referrals matter more than vanity metricsSimple ways to strengthen long-term connection with your audienceSign the Not a Date to Celebrate petition here⭐️⭐️   Join the Waitlist for Group Coaching for 2026 ⭐️⭐️  Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Disruption / Interruption
Disrupting Retention: Hacking Employee and Customer Profits with Joey Coleman

Disruption / Interruption

Play Episode Listen Later Jan 22, 2026 40:46


In this episode of Disruption/Interruption, KJ sits down with Joey Coleman, two-time Wall Street Journal bestselling author and expert in experience design and retention strategy. Joey reveals the shocking truth about employee turnover—costing businesses a trillion dollars annually—and shares his proven framework for transforming the first 100 days of any relationship. From his background as a criminal defense attorney and White House advisor to consulting with NASA, Volkswagen, and Zappos, Joey brings unique insights into why companies lose employees and customers, and more importantly, how to keep them. Four Key Takeaways The First Day Crisis (10:25) 4% of all new hires quit after their first day of work globally, and by day 45, that number jumps to 22%. By the one-year mark, 40% of employees have left—costing U.S. businesses approximately $1 trillion annually. The True Cost of Turnover (13:00) Replacing an employee costs between 100-300% of their annual salary just to get someone new into the seat—not including their actual salary and benefits. For a $50,000 employee, you're looking at $50,000-$150,000 in replacement costs alone. HR's Shift from Culture to Compliance (27:00) Over the past 50 years, HR departments have shifted focus from creating great workplace cultures to managing compliance, documentation, and litigation prevention—leaving no one responsible for making the workplace the best it can be. The Remarkable Organization Test (35:31) "The way you know you're running a remarkable organization is if you announce you're hiring and your existing employees immediately recommend amazing people they want to work with. In most organizations, internal referral candidates measure close to zero." Quote of the Show (28:12):"There is no one who wakes up in the morning, looks in the mirror and says, 'My primary job when I get to work today is to make sure that this is the best place that any of these people have ever worked.'" – Joey Coleman Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Joey Coleman: LinkedIn: https://www.linkedin.com/in/joeycoleman1/ How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

The Frustrated CEO
104 | Love as a Business Strategy: Fixing Toxic Culture and Leadership

The Frustrated CEO

Play Episode Listen Later Jan 21, 2026 57:34


Send us a textIn this episode of The Frustrated CEO Podcast, hosts Patrick Lyons and Patsy Feeman sit down with Mohammad Anwar, CEO of Softway and co-founder of Culture+, for a candid conversation on leadership, company culture, and business transformation.Mohammad shares his powerful origin story, how rapid success left him “power drunk,” and how Softway's once-strong culture turned toxic—nearly driving the company into bankruptcy. He reveals the pivotal turning point that sparked Softway's turnaround: hearing a coach describe the company's comeback as being driven by love as a business strategy.In this episode, you'll learn what love in leadership really means (and why it's neither romantic nor soft), why behaviors—not values—define culture, how to build change-ready organizations, and why sustainable culture change requires leaders to own mistakes, apologize, and seek forgiveness, not just roll out new policies or processes.This conversation is a must-listen for CEOs, founders, and leaders navigating culture change, leadership burnout, and the real work of building resilient, human-centered organizations.

My Daily Business Coach Podcast
Episode 588: The death of the influencer and what replaces it for your small business

My Daily Business Coach Podcast

Play Episode Listen Later Jan 21, 2026 28:51


⭐️⭐️   Join the Waitlist for Group Coaching for 2026 ⭐️⭐️  In this episode, Fiona unpacks the idea of the “death of the influencer” and what it really means for brands, creatives, and small businesses navigating marketing in a noisy, trust-scarce world.Rather than chasing reach or hype, Fiona explores the shift toward people of influence, long-term relationships, and values-led visibility — and how brands can rethink influence at every stage of the customer journey.You'll learn:Why traditional influencer marketing is losing impact — and what's replacing itThe difference between influencers, content creators, and people of influence (and why it matters)How to identify the real circles of influence for your audience and build lasting trustThis episode is for anyone questioning whether influencer marketing still works — and wanting smarter, more sustainable ways to connect.Sign the Not a Date to Celebrate petition here⭐️⭐️   Join the Waitlist for Group Coaching for 2026 ⭐️⭐️  Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Track Changes
Reinventing processes for meaningful adoption: With Jimit Arora

Track Changes

Play Episode Listen Later Jan 20, 2026 36:08


This week on Catalyst, Tammy chats with Jimit Arora, the CEO of Everest Group. Jimit is a leader who deeply understands the challenges that organizations face and how they can move forward with confidence. Jimit and Tammy discuss the importance of a growth mindset and how companies can meaningfully adopt AI. According to Jimit the key to meaningful adoption is for companies to be aware of PTSD - process debt, tech debt, skills debt and data debt. Jimit also shares what he thinks will be the biggest trends to affect global services in the next year. Please note that the views expressed may not necessarily be those of NTT DATALinks: Jimit Arora LinkedInEverest Group Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

AWS - Conversations with Leaders
Thriving Amid Change: Navigating Continuous Business Transformation | AWS Executive Summit Recap

AWS - Conversations with Leaders

Play Episode Listen Later Jan 20, 2026 31:45


In this rebroadcast from the Executive Summit at re:Invent, AWS Executives in Residence Jana Werner and Phil Le-Brun deliver a powerful keynote challenging traditional transformation approaches by trading the risk of massive overhauls for a culture of continuous advancement. Drawing from their experience leading large-scale change across diverse organizations, they identify 40 common anti-patterns that prevent organizations from becoming better versions of themselves. You'll hear candid stories and hard-won leadership lessons from extreme mountaineers to world-class poker players and Amazon's own Day 1 culture. This session offers fresh perspective to help you bring laser-like clarity to your goals, foster true ownership among your teams, and free your organization to move at the speed of its best ideas.

Episode 96: Interview w/ Jeff Echols of EchoEngagement

"I’ve never met a woman architect before..." podcast

Play Episode Listen Later Jan 19, 2026 81:04


Hi, It's Michele! Send me a text with who you want as a guest!This episode is sponsored by:"The Grouchy Architect" Opus 2 MBE, LLCChristian Nielsen-Palacios is a licensed architect with over 40 years of experience, primarily focused on quality assurance (QA), quality control (QC), and technical specification writing for architectural projects.LInk to website: https://thegrouchyarchitect.com/This episode is part of the "Design Your Architecture Firm", a mini-series within the podcast I've never met a woman architect before... with Michele Grace Hottel, Architect that will help you design and build the architecture and design firm that you have always wanted and bring in the projects that you will love working on.  Link to Blog for Text and Images:https://inmawomanarchitect.blogspot.com/2026/01/interview-with-jeff-echols-of.htmlJeff Echols of EchoEngagementFractional Chief Innovation Officer, Guiding AEC Leaders and their Teams on developing a Culture of Growth and Innovation | Technology and Business Transformation for Lasting Growth | Human-First Approach to AI | Fostering a Culture of Growth(317) 434-4221Let's connect on LinkedInBio: As the AEC industry increases its adoption of AI, Jeff Echols reminds leaders that technology fails without the right culture.Jeff acts as a strategic partner to firms, helping them move beyond the buzzwords to build a true 'Culture of Growth.' He helps leaders realize that being future-ready isn't about software—it's about the simultaneous elevation of your people, your organization, and your customers.If you want to navigate disruption without losing the human connection that drives your success, Jeff is the voice you need to hear.Link to MGHarchitect: MIchele Grace Hottel, Architect website for scheduling a consultation for an architecture and design project and guest and podcast sponsorship opportunities:https://www.mgharchitect.com/

My Daily Business Coach Podcast
Episode 587: Is this the death of the influencer?

My Daily Business Coach Podcast

Play Episode Listen Later Jan 19, 2026 13:21


⭐️⭐️   Join the Waitlist for Group Coaching for 2026 ⭐️⭐️  In this episode, Fiona discusses what the 'death' of the influencer really means and dissects the differences between an influencer, content creator and person of influence. If you have ever considered collaborating with an influencer for your creative small business, this is definitely one to listen to!Sign the Not a Date to Celebrate petition here⭐️⭐️   Join the Waitlist for Group Coaching for 2026 ⭐️⭐️  Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:AI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️⭐️ Join Group Coaching for 2026 ⭐️⭐️ Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Marketer of the Day with Robert Plank: Get Daily Insights from the Top Internet Marketers & Entrepreneurs Around the World
1530: Business Transformation, Resilience & Authentic Growth with Jason Criddle

Marketer of the Day with Robert Plank: Get Daily Insights from the Top Internet Marketers & Entrepreneurs Around the World

Play Episode Listen Later Jan 15, 2026 46:32


Jason Criddle is the founder and managing partner of a multi-entity private investment and technology ecosystem, including Smarter Holdings, Dominate.AI, and Jason Criddle & Associates. Known for scaling businesses through strategic development, acquisition, and a passionate approach to helping entrepreneurs, Jason leverages deep expertise in AI, automation, publishing, and behavioral coaching to drive results for both startups and established organizations. In this episode of Marketer of the Day, Jason returns after more than a decade to share how his journey from personal health battles to overseeing billion-dollar companies has shaped his no-nonsense philosophy on business growth, digital transformation, and personal fulfillment. Together with Robert Plank, they discuss why most entrepreneurs struggle to scale, the importance of consistent reinvention, actionable strategies for making your business scalable, and how to build infrastructure that lasts. Jason breaks down the value of pivoting early, highlights the role of mentors, stresses the need for clear customer experiences, and shares why celebrating wins big or small is essential along the sometimes-lonely road to legitimacy and authority. Quotes: “If your business isn't producing customers or revenue, it's not a business, it's an expensive hobby.” “You have to be willing to be bad before you can be great. Growth begins the moment you push past the fear of starting.” “Showing up is a win. If you earned even one today, celebrate it especially with the people who matter most.” Resources: Connect with Jason Criddle on LinkedIn Explore SmartRCommerce – Disruptive eCommerce, giving back

The So What from BCG
Successful CEOs Know That Growth Isn't Magic. It's Management.

The So What from BCG

Play Episode Listen Later Jan 14, 2026 21:33


CEOs must pursue growth transformation with the same rigor that they bring when they tackle costs. Tuukka Seppä, BCG's global chair of transformation, explains why CEOs need bold targets, smart incentives, and relentless follow-through to scale effectively. He unpacks the common misconceptions that hold companies back, the impact of a chief transformation officer, and why this is the moment to shift from reacting to rebuilding. Listen on podcast platforms: https://lnk.to/so-what-general-show12 Learn More: Tuukka Seppa: https://www.bcg.com/about/people/experts/tuukka-seppa BCG's Latest Thinking on Business Transformation: https://www.bcg.com/capabilities/business-transformation/insights CEO's Guide to Growth in 2026 article: https://www.bcg.com/publications/2026/the-ceos-guide-to-growth-seizing-opportunity BCG at Davos 2026: https://www.bcg.com/about/partner-ecosystem/world-economic-forum/davos Chapters: 00:00 Introduction 00:28–00:55 What's Your “So What” on Growth? 00:55–01:50 If Growth Is a Strategic Choice, What Does It Take to Succeed? 01:50–03:16 Why Do Some Companies Grow During Extreme Volatility? 03:16–04:13 What Does Structured Growth Leadership Look Like in Practice? 04:13–05:12 Can Too Much Discipline Limit Growth in a Volatile World? 05:12–06:03 How Do You Build Flexibility and Adaptability into Growth? 06:03–07:36 Is It Obvious Where Growth Should Come From? How Do Leaders Decide What Good Growth Is? 07:36–10:20 Why Do Two-Thirds of Companies Miss Growth Targets? 10:20–11:05 What Does “Growing from a Strong Base” Mean? 11:05–12:35 How Do You Measure Growth Without Killing It Too Early? 12:35–13:55 How Important Is a Chief Transformation Officer? 13:55–14:37 What Buffers Matter for Growth — and Why Now? 14:37–16:06 What's the Typical Timeline for a Growth Transformation? 16:06–17:54 What Unlocks the Shift from Efficiency to Growth? 17:54–19:48 What Role Can AI Play in Accelerating Growth? 19:48–20:41 When Is the Right Time to Start a Growth Program? 20:41–21:33 The ‘Now What' 21:21–21:33 Outro This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

Track Changes
Using tech to develop shared outcomes: With UPS' Vandana Ramani

Track Changes

Play Episode Listen Later Jan 13, 2026 33:39


Vandana Ramani on how UPS is leveraging AI to help SMEs This week on Catalyst Tammy sits down with Vandana Ramani, the Vice President of Global Strategy at UPS. Vandana loves to solve difficult, complex problems. From making sure a live iguana gets delivered to where it needs to be, to thinking about how UPS can leverage AI to improve their customer experience, Vandana is always working at the intersection of business strategy and technology. Tammy and Vandana discuss the integration of AI in small and medium sized businesses and how it can be transformative for data connectivity and developing shared outcomes. Vandana also shares networking tips she's developed from years spent rebuilding her networks from the ground up across the world. Please note that the views expressed may not necessarily be those of NTT DATALinks: Vandana Ramani LinkedInLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Tech Blog Writer Podcast
3551: AI That Delivers at Scale: Inside HGS and Real Business Transformation

The Tech Blog Writer Podcast

Play Episode Listen Later Jan 12, 2026 28:16


What does AI-led transformation actually look like when it moves beyond pilots, hype, and slide decks and starts changing how work gets done every day? That question framed my conversation with Venk Korla, CEO of HGS, at a time when many organizations feel both excited and exhausted by AI. Boards want results, teams are buried in proofs of concept, and leaders are under pressure to show progress without breaking trust, budgets, or operations. This episode cuts through that tension and focuses on what it takes to turn ambition into outcomes. Venk shared how HGS thinks about what he calls intelligent experiences, where customer interactions are directly connected to operational follow-through. Instead of treating AI as a front-end layer or a chatbot add-on, HGS links context, data, and fulfillment so the experience continues after the conversation ends. We talked through practical examples, from airlines proactively rebooking stranded passengers before they queue at a desk, to healthcare providers guiding patients step by step before and after surgery with timely, relevant messages. In each case, the value comes from anticipation and execution, not novelty. A big part of our discussion centered on why so many AI initiatives stall. Venk described how organizations often chase technology first, launching pilots without redesigning the underlying process. HGS takes a different route through what they call Realized AI, embedding AI into specific workflows with clear ownership and measurable goals. The focus is on outcomes such as faster processing, higher compliance, and improved customer satisfaction, all proven within a ninety day proof of value. It is a disciplined approach that favors repeatability over experimentation theater. We also spent time on cloud strategy, an area where expectations and reality often collide. Venk was candid about why simple lift-and-shift migrations fail to deliver value. Without re-architecting applications to take advantage of elasticity and serverless compute, cloud spend can grow while performance stalls. He shared how a FinOps mindset, combined with application redesign, helped one client dramatically improve load speeds while reducing costs, reinforcing the idea that transformation requires structural change, not surface movement. Ethics and trust were another thread running through the conversation. Venk emphasized that AI systems are only as reliable as the data, governance, and oversight behind them. Human-in-the-loop design remains central at HGS, ensuring accountability, empathy, and confidence for both customers and employees working alongside AI. This balance between automation and human judgment came up again when we discussed their software-as-a-surface model, where AI and people work together in a carefully orchestrated way, with pricing tied to resolved outcomes rather than activity alone. As the pace of change continues to accelerate, this episode offers a grounded perspective on how to move forward without getting lost in noise. If you are leading transformation and feeling pressure to show progress, the real challenge may not be choosing the right tool, but deciding which outcomes truly matter and redesigning work around them. As AI, cloud, and customer experience continue to converge, are you building systems that look impressive in demos or that deliver predictable results when it counts? Useful Links Connect with Venk Korla Learn more about HGS Follow on LinkedIn Thanks to our sponsors, Alcor, for supporting the show.

Track Changes
Defying labels and learning to lead: With Parisa Zander

Track Changes

Play Episode Listen Later Jan 6, 2026 38:14


This week on Catalyst Tammy chats with Parisa Zander, a seasoned professional in the tech industry who recently retired after a successful career spanning nearly three decades at companies like Meta, Samsung and Microsoft. Parisa discusses the challenges of being a woman in tech, the importance of finding one's voice, and the values that guide her leadership style, including honesty, empathy, and the need for fun in the workplace. She also emphasizes that to truly understand your customer you need to go to them and set time aside for real-world testing. How else will you see how people across the country are actually engaging with your product? Please note that the views expressed may not necessarily be those of NTT DATALinks: Parisa Zander - LinkedIn Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Track Changes
From the archives: Reinventing the healthcare experience with Keena Patel-Moran

Track Changes

Play Episode Listen Later Dec 30, 2025 33:14


In this episode from the archives Tammy sits down with Keena Patel-Moran, the Healthcare and Lifesciences Industry Lead at Launch by NTT DATA. Keena and Tammy discuss ways to improve the industry and give patients the support they need and deserve. They discuss why doctors should look beyond just symptoms and make a case that improving healthcare processes is not only better for patients and care-takers but is also good for business. Please note that the views expressed may not necessarily be those of NTT DATALinks: Keena Patel-MoranLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.