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In this episode of Confessions of a B2B Entrepreneur, host Tom Hunt sits down with Alex Heublein, President of Innovation Business at Netsurit, to explore how businesses can effectively implement AI solutions that accelerate productivity and drive growth. Alex shares practical insights on optimising internal processes and enhancing customer research, demonstrating how AI can be a "bicycle for the mind" for your team. Discover how to leverage internal and external data to boost efficiency and make customers happier, all while maintaining data security and privacy.
Modern cyberattacks aren't just technical—they're personal. And Rob Shapland knows how to exploit the human element better than anyone.In this episode, Chris Massey sits down with Rob to unpack the wild world of social engineering—from sneaking into corporate offices disguised as a delivery driver to using AI voice clones to bypass MFA. With over 200 successful break-ins (all authorized, of course), Rob shares what IT leaders and MSPs are still getting wrong—and how to fix it.They cover:Why the human layer is still the biggest vulnerability in securityHow attackers are already using AI for voice and video deepfakesWhat companies can do today to strengthen their weakest linksIf your clients think MFA alone is enough, this episode proves otherwise.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
The rise of structure software fueled globalization by streamlining operations across borders. Now, Cloud and AI are accelerating this momentum, enabling faster innovation, smarter decision-making, and scalable growth. By modernizing ERP with intelligent technologies, organizations can stay agile, competitive, and ready for the next wave of global transformation.This week, Dave, Esmee and Rob talk to Timo Elliott, Innovation Evangelist at SAP, to explore how SAP is driving globalization—and how organizations can accelerate innovation through the power of Cloud and AI. TLDR00:55 Introduction of Timo Elliott02:40 Rob shares his confusion about misleading online ads08:06 In-depth conversation with Timo46:32 Rethinking control in enterprise systems1:00:00 Brunch at a Paris café or joining an event?GuestTimo Elliott: https://www.linkedin.com/in/timoelliott/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
In this Mission Matters episode, Adam Torres interviews Hang Kei Simon Wong, Member of the Board of Advisors at Apis Cor Inc. Simon discusses his role in the Milken Institute's Young Leaders Circle, his sabbatical filled with Arctic expeditions, and how extreme exploration informs his approach to corporate transformation This interview is part of the Milken Global Conference coverage by Mission Matters. Big thanks to the Milken Institute for inviting us to cover the conference. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
How do great leaders earn lasting trust? In this episode, we unpack six quiet, high-impact habits that build credibility, clarity, and consistency — even under pressure. From saying what others won't to honouring small promises, these behaviours create the foundation for effective leadership in complex environments. Ideal for managers, consultants, and transformation leaders navigating digital or AI-driven change. Discover how strategic presence, not performance, earns loyalty and drives real progress.
In this episode, Chris Howard and LACE founder Aaron Alburey unpack the results of a global study revealing the disconnect between HR's ambitions and its real influence in business transformation. What needs to change—and how can HR step up? Tune in to find out.
Over the next three months, I'm embarking on a complete transformation of my brand, messaging, and offerings. And I'm documenting the entire process in real-time through a new program called Coach Unfiltered. In this week's episode, you'll learn all about Coach Unfiltered and why you want to be in this container. Through this behind-the-scenes documentary experience, you'll see exactly how business transformations happen: the strategy sessions, the expert consultations, the pivots, and yes, even the moments of doubt. Tis isn't just about watching; it's about learning how to apply these same strategies to your own business while seeing the real, unfiltered journey of entrepreneurship. Get full show notes, transcript, and more information here: https://www.lindsaydotzlafcoaching.com/246
Dr. Maryam Ashoori on the risks and opportunities of AI Maryam Ashoori started studying AI long before it became popular. Now, as the Director of Product Management and Head of Product for IBM's watsonx.ai, Maryam is focused on delivering the best AI solutions. This week Maryam joins Tammy to talk about all things AI implementation and ethics. Maryam shares what AI applications she's most excited about right now and shares some of the biggest risks and opportunities she's seeing with enterprise AI implementations today. She also shares tips for building diverse and high-performing teams. A little hint - the best teams are built on trust and accountability. Please note that the views expressed may not necessarily be those of NTT DATALinks: Maryam Ashoori Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're focusing on the critical areas of emerging technology, effective leadership, and the evolving media landscape. As technological innovation accelerates and media consumption continues to change, businesses must stay ahead of the curve to succeed.Joining us today is Dr. Stephanie Gutnik, President of Tuxedo Concepts, a consulting firm specializing in marketing, media, and advertising technology. Dr. Gutnik is a global public speaker with deep expertise in business transformation and women in leadership. Today, we'll discuss how businesses can navigate these challenges and drive success in today's fast-paced environment. Let's dive in!Key Highlights:The Art of Managing Upward: Dr. Gutnik will share a compelling story about negotiating a trip to Dubai to establish a business case for expansion, offering insights on how she influenced decision-makers despite initial skepticism.Business Transformation and Women in Leadership: Dr. Gutnik will highlight how businesses can transform successfully and the importance of fostering women in leadership roles.Keeping Up with Emerging Tech: Dr. Gutnik will discuss the challenges companies face in adopting emerging technologies and provide strategies for staying informed and effectively implementing new tech.Media: Dr. Gutnik will explain how the evolving media landscape, especially in advertising technology and consumer behavior, affects businesses aiming to reach their target audiences effectively.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Episode 94: Growing Up Your Business, Part 2 – The Strategic Power of PausingIn Part 2 of our Growing Up Your Business series, Patrick and Patsy dive into a bold but often overlooked strategy for growth: pausing on purpose.While the instinct to “push forward at all costs” feels natural in fast-moving companies, it can backfire when your foundation—leadership, structure, clarity, and process—isn't ready to support scale. This episode reframes the decision to pause growth not as failure, but as a strategic, courageous move that sets the stage for lasting success.Patrick shares a compelling story of a CEO who halted an aggressive growth plan after recognizing the team wasn't ready—an act that ultimately led to stronger, more sustainable results.You'll also learn about the Organizational Maturity Litmus Test, a practical tool to help leaders assess readiness for growth. If your organization is stuck in constant firefighting, relitigating decisions, or relying too heavily on top leadership, this episode is a must-listen.✅ Explore:Why pausing growth can accelerate long-term successCommon red flags that signal organizational immaturityHow to shift your mindset from chasing momentum to building itKey questions every leader should ask before scalingThis episode challenges senior leaders to take a hard look at where their organization stands—and what it takes to grow the right way.Follow us on Instagram: @thefrustratedceopodcast TikTok: @TheFrustratedCEOPodcast Contact us: info@thelyonsgroupconsulting.comWebsite: Frustrated CEOSocial: LinkedIn instagram: @thefrustratedceopodcast tiktok: @thefrustratedceopodcast
GreenOps is a cultural transformation that empowers developers to turn emissions data into meaningful action, bridging the communication gap with ESG teams and exposing the critical truth that cloud cost and carbon cost are not the same, which fundamentally reshapes how we approach sustainable IT.This week, Dave, Esmee and Rob talk to James Hall, Head of GreenOps at Green Pixie, to unpack the real state of GreenOps today—and why we've only just scratched the surface. TLDR 01:57 Rob is confused about AGI 06:11 Cloud conversation with James Hall 22:10 Esmee as media archeologist, found GreenOps is 50 years old 30:46 Having some drinks in the summer Guest James Hall: https://www.linkedin.com/in/james-f-hall/ Hosts Dave Chapman: https://www.linkedin.com/in/chapmandr/ Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini
In this episode of CRO Spotlight, Warren Zenna sits down with Bobby Morrison, Chief Revenue Officer at Shopify, to explore how the CRO role has evolved beyond traditional sales leadership. Bobby shares his approach to unifying marketing, sales, customer success, and support under a single revenue organization focused on the complete customer journey rather than siloed handoffs.Bobby reveals his philosophy of building revenue flywheels through aligned incentives and systems-first thinking, explaining how he restructured Shopify's go-to-market approach to eliminate friction. He discusses the importance of creating pods that bring together account executives, solution engineers, and customer success managers with shared objectives and territories to deliver better customer outcomes.The conversation shifts to how AI is transforming revenue operations, with Bobby predicting that traditional CRMs will be replaced by AI-enabled systems within months. He emphasizes that tomorrow's successful CROs must become more technically proficient, understanding data structures and AI capabilities to build competitive advantages through technology while maintaining the human relationships that drive trust.Warren and Bobby conclude by discussing the future of customer engagement, with Bobby sharing his belief that despite automation, human interaction remains essential in building trust. He emphasizes Shopify's commitment to helping customers navigate uncertain times through an anti-fragile platform that enables businesses to adapt quickly to changing market conditions.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
This episode examines how digital transformation, cloud migration, and AI are shaping the future of banking and ERP. It opens with an overview of the most significant trends for 2025, highlighting the shift to digital-first strategies and the growing reliance on cloud solutions. Falk Rieker discusses the challenges banks face in understanding customer needs, building loyalty, and managing data complexity. The conversation covers practical examples of AI integration in banking, explores strategies for effective data management, and considers how banks can differentiate themselves in a competitive landscape. The episode concludes with advice for leaders on navigating business transformation and enhancing user experience in financial services.
Keena Patel-Moran on building a more holistic healthcare industry As a young professional Keena Patel-Moran saw firsthand how a healthcare product she developed helped save lives. Now the Healthcare and Lifesciences Industry Lead at Launch by NTT DATA, Keena is still working towards building a more human approach to healthcare. This week, Keena sits down with Tammy to discuss ways to improve the industry and give patients the support they need and deserve. Keena reflects on how a personal experience watching a family member's health journey shaped how she views the healthcare industry today. They discuss why doctors should look beyond just symptoms and at the whole individual and make a case that improving healthcare processes is not only better for patients and care-takers but is also good for business. Please note that the views expressed may not necessarily be those of NTT DATALinks: Keena Patel-MoranLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Are you ready to rethink your approach to business transformation? In this episode, Lukas Egger reveals how generative AI enables organizations to connect diverse data sets, streamline processes, and uncover unique business value. Hear why context-rich, private data is your most important asset in a world where public data has been commoditized. Lukas shares practical strategies and forward-thinking insights on leveraging new AI capabilities, feedback mechanisms, and continuous data management to differentiate and innovate. Listen in to discover actionable ideas that will reshape your perspective on AI and process excellence.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Anna Clive, a distinguished Chief Information Officer (CIO) and Chief Operation Officer (COO), has a remarkable 20-year career marked with significant achievements in Technology and Business Transformation.Anna was recently honoured with the Telecommunications Leader Award for 2024 by iTnews.---Tune in now on your favourite platform: https://podcasters.spotify.com/pod/talesfromtechtitansFollow Tales from Tech Titans on LinkedIn: https://bit.ly/45vUr2zFollow Emmbr for more tech career insights:LinkedIn: https://bit.ly/4bcTihIInstagram: https://bit.ly/3KND7ww | https://bit.ly/3VNA9gT
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie shares insights from a recent Salesforce event, exploring how AI agents, data clouds, and robotics are reshaping customer experience, software implementation, and enterprise transformation.Episode 52 | AI Agents in ActionThe Big Themes:Campaigns Are Out, Conversations Are In: Marketing is undergoing a radical transformation. Gone are the days of mass email blasts and no-reply addresses. Instead, AI is ushering in a new era of real-time, personalized engagement. Salesforce is leaning into this shift with tools that replace one-way campaigns with dynamic conversations. AI agents now tailor interactions based on behavior, preferences, and real-time context, fostering true customer intimacy at scale.Unified Data Is the Bedrock of Smart AI: No AI strategy can succeed without clean, connected data. Salesforce's Data Cloud addresses what SAP calls the “swivel chair problem” — when teams toggle between disconnected systems to piece together a customer story. AI agents can't operate effectively if data is fragmented or siloed. That's why Salesforce is investing in tools that unify sales, marketing, support, and financial data, giving AI a full-picture view of the customer journey.AI Agents Are Already Delivering Real Results: AI isn't theoretical anymore — it's working in the wild. Bonnie pointed out two standout cases: University of Chicago Medicine and Ford Pro. In healthcare, Agentforce transformed an outdated, frustrating appointment system into a streamlined digital process, improving both efficiency and patient experience. At Ford, AI agents guide customers to ideal vehicle matches with minimal input, keeping users on-site and increasing conversion.The Big Quote: “I think that buyers are looking more at the execution and fit of software, as opposed to the software brand itself. And I would say that that is a shift in the last year or so, especially now with the advent of AI and just the rapid pace that everything is moving so, less on brand, more about how are you going to offer me the complete solution and break down silos of data?” More from Bonnie Tinder:Connect with Bonnie on LinkedIn or send a message via her Acceleration Economy Analyst page. Visit Cloud Wars for more.
What does it take to grow from a solo IT freelancer to the founder of a thriving Managed Services Provider with a 25-person team and a bold vision for the future?In this episode of Now That's IT: Stories of MSP Success, we sit down with Barinder Hans, founder and CEO of Red Rhino, to explore his journey from building PCs at his dining table to leading one of Canada's most respected MSPs.Barinder shares:How he transitioned from break-fix work to a fully managed services modelThe challenges of hiring his first employee after 10 years soloWhy culture, documentation, and leadership were key to scalingHow Red Rhino's rebrand reflects a bigger vision for the futureHis take on AI, automation, and the next evolution of the MSP industryWhether you're just starting your MSP journey or looking to scale with purpose, this episode is packed with insights, inspiration, and real-world lessons from someone who's lived it.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
Quantum computing in 2025 is rapidly advancing toward commercialization, with breakthroughs in algorithms, scalable hardware, and cloud-based quantum services driving real-world applications across finance, healthcare, logistics, and cybersecurityThis week, Dave, Esmee, and Rob dive into the cutting edge of quantum computing with Catherine Vollgraff Heidweiller, Quantum AI PM at Google, and James Goeders, Head of Product for Google Quantum AI, exploring how far we've come since our June 2023 Quantumania! episode and what to expect from Willow—the bold fusion of quantum, AI, digital integration, deployment, and the broader tech ecosystem.TLDR00:46 Meet Catherine and James – intros and backgrounds02:22 Rob is confused about students using AI09:40 Deep dive with Catherine and James on the current state and future of Quantum48:01 Quantum isn't just tech—it's a whole new way of thinking1:01:37 Seize the moment and bringing external users onto quantum hardwareGuestCatherine Vollgraff Heidweiller: https://www.linkedin.com/in/cmv-vollgraffheidweiller/James Goeders: https://www.linkedin.com/in/james-goeders-8876a7164/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini
Join host Yannick Peterschmitt and guest Alok Kumar, CEO of ZaranTech, as they explore how learning drives successful SAP S/4HANA Cloud transformations. Discover why mindset matters more than tools, how emotional intelligence fuels adoption, and what it takes to build career confidence, not just pass certifications. From cloud myths to practical upskilling strategies, this episode is packed with insights for professionals and organizations embracing change. What topic would you like us to discuss next? Send an email to insides4@sap.com.
Why do 80% of consulting businesses fail within five years — even when the consultant is brilliant? In this episode, we unpack the brutal truths behind short-lived firms and reveal 9 critical principles every consultant must master to build a sustainable business. From pricing for outcomes to systematising client acquisition, you'll learn how to think like a CEO, not a freelancer. Whether you're new or experienced, this is essential listening for any transformation leader.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Many organisations claim to be transforming — but are merely optimising. In this episode, we expose the critical difference between refining existing systems and redefining them entirely. Discover why confusing efficiency with innovation can stall your future relevance, and how true transformation requires more than upgrades. Learn how to evaluate your initiatives, avoid legacy traps, and lead with forward-looking clarity. If you're a leader navigating digital disruption, AI, or business model reinvention — this episode will help you move from momentum to meaningful change.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Stephen Schmidt interviews Jay Robins, a seasoned mortgage professional who shares his transformative journey from a high-rolling career in real estate to a more spiritually aligned approach to business. Jay discusses the challenges he faced during the 2008 financial crisis, his awakening to the importance of authenticity, and how he now integrates spiritual principles into his work at Coa River Capital. The conversation emphasizes the significance of vibrational alignment, serving others, and the power of belief in achieving success. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Most consultants unknowingly undermine their authority by adapting too much, quoting day rates, or submitting CVs. In this episode, we unpack how these well-meaning habits position you as a functional temp — not a strategic advisor. Discover how to shift from time-based pricing to outcome-based value, lead with a proven system, and become the only option — not one of many. If you're serious about leading transformative engagements and commanding respect in your field, this episode is essential listening.
The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In this special bonus episode, building on our Reimagining Telecoms mini-series, we dive into the current opportunities shaping today's dynamic telco landscape.This week, Dave, Esmee and Rob talk to Vivek Badrinath, Director General of the GSMA about the current opportunities shaping today's dynamic telco landscape and the role of GSMA. TLDR01:38 Introduction to Vivek and the bonus episode03:48 In-depth conversation with Vivek Badrinath42:13 Can empathy become a strategic KPI in telecom?47:20 Event in Uzbekistan and doubling down on the digital ecosystem GuestVivek Badrinath: https://www.linkedin.com/in/vivekbadrinath/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini
Most people chase a vision that was never truly theirs—and wonder why they feel out of alignment.This episode is an invitation to revisit your vision from a deeper place. Dr. Sabrina Gya shares her transformation from externally driven goals to a life of embodied purpose. Through surrender, spiritual connection, and daily rituals, she redefined true wealth and leadership. You'll hear what it really means to receive your vision, embody it, and allow your business to grow from that rooted authenticity.Key Highlights00:55 – Dr. Sabrina shares her story and belief that alignment with purpose is essential to avoid the “slow death” of disconnection.02:37 – She defines vision as rooted in frequency and being—not just planning—and says true success stems from authenticity.03:39 – Her early vision was ego-driven, focused on scale, but became more heart-centered over time through motherhood and faith.07:25 – Dr. Lona introduces the concept of surrender as a critical, ongoing part of connecting with a deeper vision.08:56 – Sabrina reflects on her former shyness and how she had to die to ego to become a bolder leader.11:28 – Surrender includes rejecting people-pleasing, grieving old versions of yourself, and choosing your identity daily.12:59 – The beauty of vision is that it continually evolves; it's never static, but grows as you do.13:58 – Sabrina explains that slowing down, reflection, and listening are essential parts of embodying your vision.17:40 – She shares the idea of “revisioning” your vision when it no longer aligns—and rituals that keep it alive and fresh.18:07 – The danger of adopting someone else's vision is highlighted as a deep internal misalignment that can derail your growth. Resources MentionedTo schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastFollow Dr Bobby on Instagram: https://qr.me-qr.com/WOz1qy6E Follow Dr Lona on Instagram: https://qr.me-qr.com/o2oFbovyLearn what it takes to be Remarkable!: https://theremarkablepractice.com/
Why do some transformations fail while others create lasting value? In this episode, we explore the often-overlooked power of Programme Management in driving strategic success. Discover the ten essential components that align projects, control risk, and ensure enterprise-wide impact. Rob Llewellyn shares hard-won insights from years of consulting with global organisations. If you're a business leader or transformation professional looking to deliver results—not just activity—this episode is for you. Learn how to orchestrate your transformation like a symphony.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Kelly Resendez on Purpose, Parenting, and Power What happens when a high-performing executive hits a wall—and decides to completely rewrite her life? In this powerful conversation, Kelly Resendez joins Jeff Dudan to talk about the wake-up call that shifted everything: her mindset, her career, her health, and how she parents. Kelly is the EVP of GoodLeap, founder of Big Voices, and co-founder of GoBundance Women. She's helped scale billion-dollar businesses while raising conscious, independent kids—and in this episode, she opens up about what it really takes to live with clarity, resilience, and purpose. In this episode: ✅ The bathtub moment that changed everything ✅ Why most people never change (and how to be the exception) ✅ Conscious parenting & raising kids without guilt ✅ From burnout to balance: how she reclaimed her energy ✅ The 4 mindset traps holding women back ✅ Why imposter syndrome can be a good thing ✅ Building powerful communities like GoBundance Women ✅ A real plan for scaling your business without sacrificing yourself Kelly also shares her morning routine, her mindset reset, and what she'd build if she had 30 days to start a brand-new business from scratch.
Kelly Resendez on Purpose, Parenting, and Power What happens when a high-performing executive hits a wall—and decides to completely rewrite her life? In this powerful conversation, Kelly Resendez joins Jeff Dudan to talk about the wake-up call that shifted everything: her mindset, her career, her health, and how she parents. Kelly is the EVP of GoodLeap, founder of Big Voices, and co-founder of GoBundance Women. She's helped scale billion-dollar businesses while raising conscious, independent kids—and in this episode, she opens up about what it really takes to live with clarity, resilience, and purpose. In this episode: ✅ The bathtub moment that changed everything ✅ Why most people never change (and how to be the exception) ✅ Conscious parenting & raising kids without guilt ✅ From burnout to balance: how she reclaimed her energy ✅ The 4 mindset traps holding women back ✅ Why imposter syndrome can be a good thing ✅ Building powerful communities like GoBundance Women ✅ A real plan for scaling your business without sacrificing yourself Kelly also shares her morning routine, her mindset reset, and what she'd build if she had 30 days to start a brand-new business from scratch.
In this episode of the Jake and Gino Podcast, we sit down with Brandon Green, founder of Alchemy of Money, to unpack a journey filled with transformation, entrepreneurial grit, and real estate mastery.From cold-calling in IT sales to flipping foreclosures with FHA loans, Brandon shares how early failures and IRS audits paved the way to building scalable, investor-focused financial services. We dive into his identity journey, leadership evolution, and the surprising truth about achieving financial freedom.Key Discussion Topics:The difference between short-term vs. long-term sales Building wealth without a degree Scaling a business the hard way (through fire!) Life after selling a brokerage Why real financial freedom is eliminating the word “should” from your calendar How Alchemy of Money helps real estate entrepreneurs sleep better at night Learn how to make your money work for you — and why your business's financial backend could be holding you back. Visit: https://alchemyofmoney.co Chapters:00:00:00 - Introduction 00:02:29 - Buying His First Property with an FHA Loan 00:04:39 - Identifying as a Billionaire & Learning to Scale 00:08:15 - Why Setting the Right Goals Matters 00:16:59 - “Wandering in the Desert” Post-Exit 00:20:37 - Why Freedom = Eliminating “Should” 00:23:57 - Learning to Lead: The Assistant Who Quit 00:31:11 - Sales: Short-Term vs. Long-Term Relationships 00:36:42 - What is Alchemy of Money? 00:45:38 - The Name Behind “Alchemy” 00:46:43 - Gino Wraps it Up We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)
Discover how to turn business transformation chaos into strategic advantage with BTM², the revolutionary methodology reshaping leadership and digital change. This episode unpacks the nine critical disciplines—from strategy and risk to organisational change and IT alignment—that help leaders and consultants drive successful transformations. Learn how to avoid common pitfalls, enhance employee engagement, and deliver measurable value. Perfect for corporate managers seeking actionable insights on AI transformation, innovation, and business strategy. Tune in now .
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup Coaching WaitlistDescript - AI podcast and video editing toolMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Are you leading true transformation—or just moving faster in the wrong direction? This episode unpacks the critical difference between change and transformation, revealing why speed alone won't future-proof your business. Discover how strategic reinvention, visionary leadership, and letting go of legacy thinking are essential to real transformation. A must-listen for executives, consultants, and transformation leaders navigating AI disruption and digital strategy.
Jeff Ustin is the Vice President of Western Bagel, the first bagel shop in Los Angeles. He helps carry on his great-grandfather's 75-year legacy while leading the brand's national and international expansion. Under his leadership, Western Bagel has become a West Coast staple, blending New York tradition with LA innovation. Carrying on a rich 75-year legacy, Jeff is the great-grandson of David Ustin, a union bagel baker from New York City who founded Western Bagel in 1947. Jeff grew up immersed in the business, learning every aspect from sweeping floors at 3 AM with his father, Steve, to managing retail stores. Under his leadership, Western Bagel continues to blend New York tradition with LA innovation, expanding its reach nationally and internationally while preserving its strong family values and commitment to employeeSHOW SUMMARYIn this episode of the Disruptive Successor Podcast, host Jonathan Goldhill talks with Jeff Ustin, Vice President of Western Bagel. Jeff shares the fascinating history of his family's 75-year-old bagel business, from its New York roots to becoming a West Coast staple. The conversation explores the unique challenges and triumphs of generational transitions, maintaining a strong company culture based on loyalty and respect, and the ongoing efforts to modernize and expand the brand in a competitive market. Jeff offers valuable insights into balancing tradition with innovation, adapting to consumer trends, and navigating market shifts like the COVID-19 pandemic, all while staying true to Western Bagel's core values.KEY TAKEAWAYSA Legacy Built on Hard Work and Family: Jeff highlights how Western Bagel's 75-year success is rooted in the tireless dedication of his great-grandfather and father, who instilled a strong work ethic and passion for the business from a young age.The Backbone of Employee Loyalty: The longevity and success of Western Bagel are largely attributed to their deep respect for employees, many of whom have been with the company for decades, fostered by an open-door policy and a family-like culture.Balancing Tradition with Innovation: Western Bagel masterfully combines its New York bagel heritage with an LA touch, creating a less dense bagel that appeals to the local market while continuously exploring new products and adapting to modern consumer preferences like high-protein options.Modernizing for the Next Generation: The company is actively investing in social media, hiring PR firms, and exploring new concepts to connect with younger customers and expand its brand presence, ensuring relevance in a constantly evolving market.Strategic Expansion in a Competitive Landscape: Jeff discusses the deliberate planning behind market expansion, emphasizing the need to "hit hard" when entering new areas and the constant evaluation of opportunities in wholesale, private label, and potential new factory locations.Lessons from Adversity: Navigating COVID-19: The pandemic, while challenging, pushed Western Bagel to adapt and grow, particularly in delivery services, leading to valuable operational improvements and a stronger, more resilient business.Sticking to Your Core and Giving Back: Jeff emphasizes the importance of focusing on what the company does best – making authentic bagels – and its unwavering commitment to community involvement and stewardship through charitable giving.QUOTES"You're only as good as your employees that you have. You need to be loyal to them. They're the backbone of your company.""If you don't change with the times, you're gonna fail.""You gotta know what you know and what you don't know... you gotta put that ego aside and, and trust people and learn.""We know we have the best bagel out there. We take pride in our bagel. We use the highest quality ingredient. I mean, it's a, it matters to us.""There's always something good that comes outta something horrific.""You gotta help those that need help... we believe that's our job as a, as a company, is to help those in need."Connect and learn more about Jeff Ustin and his company:Jeff Ustin's LinkedIn: https://www.linkedin.com/in/jeff-ustin-307a1710b/Western Bagel: https://westernbagel.com/If you enjoyed today's episode, please subscribe, review, and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com
What does it take to go from defending national secrets to defending MSPs? In this episode of Now That's IT: Stories of MSP Success, Robert Johnston—former Pentagon cyber operator, DNC breach responder, and co-founder of Adlumin—shares his journey from military red teams to building one of today's fastest-growing cybersecurity platforms.We unpack how Robert transitioned from CrowdStrike to launching Adlumin, a company that reimagines MDR and XDR for modern MSPs, why simplicity and automation matter more than ever, and how AI is reshaping both threats and responses in real time.Whether you run a 10-person MSP or lead global operations, Robert's mission to transform cybersecurity offers real lessons in scaling services, serving clients, and staying ahead of attackers.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way.This week, we address the ‘big rocks' that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined by Jasmin Booth, Head of Product Delivery to discuss the transformation to being a (digital) product based organization.TLDR05:22 Access All Areas: This third episode focuses on the products we build that drive outcomes.06:52 Conversation with Jasmin about our digital products37:06 What makes it better to be in a product centric organization? 54:00 Conclusion of the seven Big Rocks and how to smash them59:00 Going on the Blue Bell railway HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/with Jasmin Booth: https://www.linkedin.com/in/jasminbooth15/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini
Jeff Ustin is the Vice President of Western Bagel, the first bagel shop in Los Angeles. He helps carry on his great-grandfather's 75-year legacy while leading the brand's national and international expansion. Under his leadership, Western Bagel has become a West Coast staple, blending New York tradition with LA innovation. Carrying on a rich 75-year legacy, Jeff is the great-grandson of David Ustin, a union bagel baker from New York City who founded Western Bagel in 1947. Jeff grew up immersed in the business, learning every aspect from sweeping floors at 3 AM with his father, Steve, to managing retail stores. Under his leadership, Western Bagel continues to blend New York tradition with LA innovation, expanding its reach nationally and internationally while preserving its strong family values and commitment to employeeSHOW SUMMARYIn this episode of the Disruptive Successor Podcast, host Jonathan Goldhill talks with Jeff Ustin, Vice President of Western Bagel. Jeff shares the fascinating history of his family's 75-year-old bagel business, from its New York roots to becoming a West Coast staple. The conversation explores the unique challenges and triumphs of generational transitions, maintaining a strong company culture based on loyalty and respect, and the ongoing efforts to modernize and expand the brand in a competitive market. Jeff offers valuable insights into balancing tradition with innovation, adapting to consumer trends, and navigating market shifts like the COVID-19 pandemic, all while staying true to Western Bagel's core values.KEY TAKEAWAYSA Legacy Built on Hard Work and Family: Jeff highlights how Western Bagel's 75-year success is rooted in the tireless dedication of his great-grandfather and father, who instilled a strong work ethic and passion for the business from a young age.The Backbone of Employee Loyalty: The longevity and success of Western Bagel are largely attributed to their deep respect for employees, many of whom have been with the company for decades, fostered by an open-door policy and a family-like culture.Balancing Tradition with Innovation: Western Bagel masterfully combines its New York bagel heritage with an LA touch, creating a less dense bagel that appeals to the local market while continuously exploring new products and adapting to modern consumer preferences like high-protein options.Modernizing for the Next Generation: The company is actively investing in social media, hiring PR firms, and exploring new concepts to connect with younger customers and expand its brand presence, ensuring relevance in a constantly evolving market.Strategic Expansion in a Competitive Landscape: Jeff discusses the deliberate planning behind market expansion, emphasizing the need to "hit hard" when entering new areas and the constant evaluation of opportunities in wholesale, private label, and potential new factory locations.Lessons from Adversity: Navigating COVID-19: The pandemic, while challenging, pushed Western Bagel to adapt and grow, particularly in delivery services, leading to valuable operational improvements and a stronger, more resilient business.Sticking to Your Core and Giving Back: Jeff emphasizes the importance of focusing on what the company does best – making authentic bagels – and its unwavering commitment to community involvement and stewardship through charitable giving.QUOTES"You're only as good as your employees that you have. You need to be loyal to them. They're the backbone of your company.""If you don't change with the times, you're gonna fail.""You gotta know what you know and what you don't know... you gotta put that ego aside and, and trust people and learn.""We know we have the best bagel out there. We take pride in our bagel. We use the highest quality ingredient. I mean, it's a, it matters to us.""There's always something good that comes outta something horrific.""You gotta help those that need help... we believe that's our job as a, as a company, is to help those in need."Connect and learn more about Jeff Ustin and his company:Jeff Ustin's LinkedIn: https://www.linkedin.com/in/jeff-ustin-307a1710b/Western Bagel: https://westernbagel.com/If you enjoyed today's episode, please subscribe, review, and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comConnect with Jess Ruhfus and No.2Instagram: No.2 and Jess RuhfusTik Tok: No.2 and Jess Ruhfus Website: No.2Resources mentioned:Group Coaching WaitlistDescript - AI podcast and video editing toolMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
"You're never not going to fix yourself and change if you're not getting some coaching or educating yourself." —Lance Riggen Ever feel like you're spinning your wheels, working harder but getting nowhere? What if the secret to breakthrough success isn't about working more, but rebuilding your internal foundation? Your past doesn't define you, but how you choose to reconstruct it can transform everything. Lance Riggen is a serial entrepreneur with over 25 years of business experience, who has navigated complex personal and professional challenges to become a successful real estate investor and emerging thought leader. Through his journey of rebuilding his marriage and business, he's developed a powerful framework for personal transformation that goes beyond traditional success strategies. Tune in as Daniel and Lance dive deep into the art of personal reinvention, revealing how to unlearn toxic patterns, communicate with radical vulnerability, transform failure into our greatest teacher, and develop a rock-solid foundation that can withstand any professional or personal storm. Be Inspired! with Daniel: Website (Makings of a Millionaire Mindset) Website (Daniel Gomez Global) Facebook Facebook Group X Instagram LinkedIn Pinterest YouTube Episode Highlights: 01:27 Meet Lance: From Serial Enrepreneur to Real Estate Investor 05:00 The Power of Showing Up 10:00 Crushing the Naysayers 24:50 Fight For Her: Rebuilding Love and Marriage 28:10 The Art of Listening 35:00 Embrase Risks Resources:
Humans are in a tough spot right now. Seems like everyone's talking about AI disruption, how to "stay human," why humans will be more or less important, and on and on. But one thing remains certain: business transformation will fail without a human-centric approach. In this episode of The Trending Communicator, host Dan Nestle sits down with change management and change communications legend Kate Bullinger, CEO of United Minds, to discuss the critical role of human-centric approaches in managing organizational change. With over two decades of experience partnering with senior executives on enterprise transformations, Kate shares her wisdom and insights on building purpose-driven cultures and high-performing teams. From M&As to restructuring and leadership transitions, Kate and Dan examine the complexities of change management in today's constantly disrupted business environment. They explore how AI and technology can enhance communication strategies while emphasizing the importance of maintaining a human touch. Kate offers practical advice on creating effective change playbooks, addressing employee concerns, and navigating the challenges of fractured audiences within organizations. Listen in and hear about... Human-centric approaches to organizational change and transformation The importance of creating a "North Star" vision for change initiatives Leveraging AI tools to enhance change management strategies The impact of employee advocacy on organizational reputation and change efforts Future leadership challenges in an AI-driven, hybrid work environment Notable Quotes Human-Centric Change: "Change can't happen if you don't bring the humans along for the journey.” - Kate Bullinger [04:25 → 04:42] Communication During Uncertainty: "Even getting out there and listening and being present can quell a lot of those concerns or at least let people know that there's no new information to share. I think that's something that's really consistent across any kind of change because at the end of the day, it's really about human behavior. Right. And people don't like change." - Kate Bullinger [11:37 → 12:03] Employee Engagement: "The more people feel like they've had a voice or they've had some fingerprint on the process, the more they feel bought in." - Kate Bullinger [29:08 → 29:31] Future Leadership: "When you think about 10 years from now, what is it going to look like to lead a large global organization? I don't. Those leaders won't be in their jobs anymore.” - Kate Bullinger [1:03:52 → 1:04:20] Change Management: "It's not that people are processing faster, but that our ability to engage them in a meaningful and more targeted way that's stakeholder-centric. Even inside the organization, I think is where we want to lean into AI and technology." - Kate Bullinger [1:04:20 → 1:04:35] Resources and Links Dan Nestle Inquisitive Communications | Website The Trending Communicator | Website Communications Trends from Trending Communicators | Dan Nestle's Substack Dan Nestle | LinkedIn Dan Nestle | Twitter/X Kate Bullinger United Minds | Website Kate Bullinger | LinkedIn Timestamps 0:00 Intro: AI content debate on LinkedIn 5:07 Human-centric approach in business transformation 10:37 Challenges of communicating during change 15:42 Creating a North Star vision for change 21:52 Types of business transformations 28:31 Leadership behaviors during organizational change 34:18 Navigating uncertainty as a communications leader 40:19 Using AI tools for employee sentiment analysis 45:11 Developing a modern change management playbook 51:53 Communications teams as organizational nerve centers 59:55 Unique skills gained from managing transitions 1:03:26 Future of leadership in evolving workplaces (Notes co-created by Human Dan and Flowsend.ai ) Learn more about your ad choices. Visit megaphone.fm/adchoices
In this special episode of FrameworkFocus, we're getting you ready for the 2025 FrameworkLTC Innovation Conference—Where LTC Pharmacy Connects. You might remember it as our “User Conference,” but we've refreshed the name to better reflect where we're headed. This event has always been about more than just software; it's about accelerating innovation, sharing ideas, and shaping the future of Long-Term Care Pharmacy. Tune in as we highlight what's new for this year, what attendees can expect, and why this event continues to be a must-attend gathering. Plus, hear from Matthew Gilbert, VP of Business Transformation and Major Accounts at RxSafe, Diamond sponsor this year, who shares insights from a vendor perspective and discusses why RxSafe is excited to participate in this year's conference.
In this powerful episode, we sit down with Lailan Bento—a trailblazing real estate broker, community advocate, and proud Native Hawaiian—who brings a unique perspective shaped by politics, culture, and a lifelong commitment to mentorship.Lailan shares her journey from growing up surrounded by the Aloha spirit to transforming lives through real estate and public service. Her story weaves together cultural integrity, leadership with heart, and the role of mastermind communities in elevating personal and professional growth.Whether you're navigating your own career path, building a business, or simply seeking inspiration from women leading with purpose, this episode delivers practical wisdom for all stages of life. From embracing change to staying rooted in values, Lailan reminds us that community connection and mentorship can drive profound impact.Guest Links & Additional Episode Mentions:Website: https://lailanbento.com/Instagram: https://www.instagram.com/lailanbento/ Want to be a guest? If you have a mentor moment that could inspire someone else DM us GUEST on Instagram, or Apply to be a guest here: https://www.ranialfers.com/apply-to-be-a-guest/Connect with our community on: https://www.instagram.com/workingwomenmentor/
Jesse Bounds — a farmer, hay exporter, trucking company owner, business coach, and content creator from Eugene, Oregon. Jesse's story is one of grit, growth, and generosity. From his early days working on a grass seed farm at 16 after his parents divorced, to buying his first baler in high school, Jesse's entrepreneurial journey is both inspiring and deeply practical.We dive into the origin and expansion of Jesse Bounds Trucking, where every truck — including his iconic refurbished 1986 Peterbilt 259 shoot hood — is painted in classic Peterbilt orange. Jesse shares the story of restoring that first truck with a close friend who recently passed, a moment that shaped his approach to business and legacy.His flagship venture, Bounds Hay Company, now includes massive storage barns, a hay bale press, hay squeezes, and a 110-foot scale — exporting hay daily to Korea and Japan. From farming and baling to international shipping logistics, Jesse breaks down the systems that keep the operation running 24/6.He's also the founder of Ten Four Coaching, a business training platform with workshops like Baler School and a Finance Workshop for entrepreneurs dealing with financial stress. Jesse provides listeners with practical, tactical strategies to identify growth opportunities, break through business plateaus, focus on revenue-driving activities, and craft a long-term vision.As a bonus, we touch on Bounds Coffee, Jesse's small-town coffee shop serving smoothies, espresso, and Lotus drinks in Junction City, Oregon — a reminder that passion projects and business can go hand in hand.Whether you're a farmer, trucker, business owner, or dreamer, Jesse's top five actionable tips and stories from the field offer a roadmap to turning hustle into success — with no excuses and no shortcuts. Want Farm4Profit Merch? Custom order your favorite items today!https://farmfocused.com/farm-4profit/ Don't forget to like the podcast on all platforms and leave a review where ever you listen! Website: www.Farm4Profit.comShareable episode link: https://intro-to-farm4profit.simplecast.comEmail address: Farm4profitllc@gmail.comCall/Text: 515.207.9640Subscribe to YouTube: https://www.youtube.com/channel/UCSR8c1BrCjNDDI_Acku5XqwFollow us on TikTok: https://www.tiktok.com/@farm4profitllc Connect with us on Facebook: https://www.facebook.com/Farm4ProfitLLC/