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Cloud security isn't just about protecting data—it's about enabling business transformation.In this Cloud Security Masterclass, we break down the CCSP (Certified Cloud Security Professional) certification with real-world insights and strategies to help you align security with business innovation. Whether you're preparing for the CCSP exam or managing enterprise cloud adoption, this session is packed with practical knowledge you can apply immediately.
In this inspiring client spotlight episode, Annette Ferguson walks you through the incredible transformation of Sarah, a marketing consultant who went from zero profit to £4,000 a month. If you feel like you're working harder than ever but not seeing the financial rewards, this episode provides a repeatable roadmap for transforming your own business.Key Takeaways:• Profit is Hiding in Your Business: Learn how to uncover the hidden profit potential in your business by addressing the four key problem areas: cash flow, expenses, pricing, and systems.• The Power of a Profit Plan: Discover the exact steps to stop money leaks, implement value-based pricing, and set up a cash management system that works for you.• Scaling the Right Way: Understand why you must fix your business's foundations before you scale, or risk creating a "bigger monster to feed."In This Episode, You'll Learn:• Sarah's Starting Point: The emotional and financial reality of a business with good revenue but no profit, and the breaking point that led to change.• The 5-Step Transformation Process: A detailed breakdown of the steps taken to transform Sarah's business, from an expenses audit to implementing Profit First.• How to Increase Your Prices Without Losing Clients: Learn how Sarah increased her prices by 60% for new clients and retained 80% of her existing clients.• The Importance of Operational Efficiencies: Discover how to free up your time and resources by documenting processes, creating templates, and delegating effectively.Resources Mentioned:• Money Leaks Exercise Video: https://youtu.be/tKDmRApyrww• The Profit Plan Book by Annette Ferguson: https://www.annetteandco.co.uk/ppbook• Book a Fitting Call with Annette & Co: https://annetteandco.co.uk/fitting
Fiona uses her experience taking classified ads to help you focus on what truly matters in your business.You'll Learn How To:• Identify the core essentials of your business (like those old newspaper classified ads)• Conduct a Business Essentials Audit to refocus your efforts• Distinguish between busy work and activities that actually move the needle• Write your own business "classified ad" with just the essentials• Realign your current activities with your original business purpose• Stop getting distracted by vanity metrics and shiny objects• Get back to basics when you feel scattered or overwhelmedA massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Kim Curley lives by the phrase “we are humans that go to work, we are not workers that go home to human.” Kim is the Global OCM Leader at NTT DATA and is dedicated to finding human-first AI solutions. This week Kim joins Tammy to discuss change management and AI. Kim shares tips on how she gets people to move past the fear of change and the winning question she asks when people are hesitant to adopt AI solutions - “how's that working out for you?”Please note that the views expressed may not necessarily be those of NTT DATALinks: Kim Curley Mindset: The New Psychology of Success by Carol S. DweckLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week's CEO Move is about leading through difficult moments with courage, not avoidance. If you're delaying that hard conversation, managing around broken processes, or hoping team issues will resolve themselves, this episode is for you. I'm pulling cards through my Organised CEO Method to show you how to stop being a reactive leader and start being a strategic one. You'll learn how to make difficult decisions with clarity, systematize vision during tough seasons, and transform challenges into growth opportunities. Perfect for ambitious founders ready to step back from being essential to everything and lead with both courage and strategy. Want the daily action plan? Check out this week's CEO Planner Carousel on Instagram: https://www.instagram.com/p/DOnohVcDIEm/?img_index=1 Book a Freedom-First Roadmap call here: https://docs.google.com/document/d/1YsOE-H1gnkSnDvDTbpUmXLpixgLwDrGq17E2PFTsT6U/edit?usp=sharing
Are you using this essential tool in business? It can help when it comes to content creation, marketing, systems and so much more. A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Efficiency and safety are critical components of oil and gas operations. As the SAP portfolio expands and evolves, how is the software company still arming its OGE customers with solutions and offerings that enable efficiency and safety? Ahead of their session at ASUG Best Practices (Oct. 6-8; register here) oil and gas industry leaders Justin Lester and Bob Pennington sat down with ASUG Talks to discuss the changing world of IT in this field. Given their collective experience, the two veterans charted how OGE operations have changed, and how SAP is factoring into many enterprises' IT operations. Key Insights: The importance of correct data input in oil and gas operationsTraining the next generation of oil and gas IT professionalsHow AI factors into oil and gas operations Related Insights: ASUG Talks recent interview with Jan Gilg, Chief Revenue Officer & President for SAP Americas and the SAP Global Business Suite organization, about the state of cloud, AI, and enterprise architecture in the SAP ecosystem. ASUG Editorial team covered the highlights from the SAP for Utilities, Presented by ASUG conference.Join the ASUG Communities on Sept. 16 for a session focused on the SAP Business Data Cloud (BDC).
Ever feel like you're a hundred ping pong balls bouncing around in a room? Kerri Jarrett gets it. This master-level stylist turned trichologist was drowning in her own multi-passionate chaos until she discovered how to weave everything together into something powerful. In this episode, Kerri shares her incredible journey from feeling scattered and depressed to becoming a pioneer in the hair loss industry.We dive deep into the fascinating world of trichology, the science behind hair loss that bridges the gap between cosmetology and dermatology. Kerri breaks down the four types of stress that cause hair loss (spoiler: it's not just what you think), how epigenetics plays a role in hair health, and why those expensive hair growth shampoos probably aren't working. Plus, she reveals how finding her authentic voice through The Art of Reinvention program helped her create a revolutionary platform that's connecting trichology experts worldwide.Ready to turn your scattered energy into strategic purpose? Listen now and discover how to embrace your multi-passionate nature instead of fighting it.In this episode, you'll learn;[3:15] What trichology actually is and why it matters[6:19] The four types of stress that cause hair loss[9:10] Kerri's personal cancer story and epigenetics journey[15:49] How ADHD and dyslexia shaped her entrepreneurial path[19:21] The opportunities that started "snowballing" after finding clarity[27:15] Do hair loss shampoos actually work? (The honest answer)[30:23] Can men regrow hair? The surprising truthHere are the resources mentioned in the show:Follow @kerrijarrett on InstagramThe Hair WireKerri Jarrett's WebsiteFree Reinvention Breakthrough CallThe Art of Reinvention - my mastermind program for high-achieving womenAre you enjoying the podcast? We'd be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week. Click here to review the show on Apple Podcast or your favorite platformSelect “Ratings and Reviews” and “Write a Review”Share your favorite insights and inspirationsIf you haven't done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won't get elsewhere.xo, Tracy MatthewsFollow on Social:Follow @Flourish_Thrive on InstagramFollow @iamtracymatthews InstagramFollow Flourish & Thrive Facebook
What does it take to build a $20M MSP without a traditional sales team? In this episode of Now That's IT: Stories of MSP Success, Chris Massey sits down with Simon Marcil, co-founder of S3 Technologies and creator of Propel Your MSP, to explore the power of retention, strategy, and AI-driven innovation.Simon shares how S3 grew by focusing on client value and strategic alignment, why tracking profitability per client matters, and how simple, continuous improvements can transform both service delivery and customer relationships. He also reveals how S3 integrates AI into daily operations—from ticket triage and escalation to bilingual communication and client-facing tools—and why MSPs that fail to embrace it risk being left behind.Whether you're an MSP leader looking to scale, refine your client engagement, or take your first steps with AI, Simon's story is packed with actionable insights and real-world lessons.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
Business strategist and bestselling author Seth Godin joins Fiona Killackey to explore the power of agency, creativity, and professional consistency in today's AI-driven world. In this compelling conversation, Seth shares why we waste our freedom waiting for instructions and how to embrace the responsibility that comes with choice.Key themes covered: AI as a creative tool - Why creatives should master AI tools like ChatGPT and Midjourney rather than hide from them Professional boundaries - The difference between being vulnerable with friends versus maintaining professional promises Strategic decision-making - How to identify when you're in a productive "dip" versus a dead-end "cul-de-sac" Building authority - Why consistency and showing up professionally matters more than authenticity at work The future of creativity - How AI will either work for you or you'll work for AIA masterclass in strategic thinking for entrepreneurs and creatives navigating change.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with Seth GodinSeth's Blog The Mentor Deck Bundle Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup Coaching My Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
In this episode of CRO Spotlight, host Warren Zenna sits down with Andy Mowat, Founder of Whispered, to explore the challenges of landing the ideal Chief Revenue Officer role. Andy shares his journey from running revenue operations at multiple unicorns to building a platform that uncovers unposted executive opportunities. They discuss the ambiguities in CRO job descriptions and the importance of aligning personal strengths with company needs. Warren and Andy emphasize how aspiring and current CROs can evaluate roles by challenging perceptions and ensuring a strategic fit, drawing from real-world examples of successful transitions.Andy delves into the critical differences between CRO and CSO positions, highlighting how CEOs' understanding of these roles impacts hiring decisions. The conversation covers the value of pushing back during interviews to clarify responsibilities, such as owning marketing, sales, and customer success under one leader. They explore why CROs should avoid fragmented reporting structures and seek environments where they can drive unified revenue strategies. For CEOs building teams, the discussion offers insights on recognizing when a company is ready for a CRO, typically around significant operational complexity.The duo addresses common pitfalls, like accepting roles at mismatched company stages or overlooking red flags in CEO dynamics. Andy introduces practical tools, such as maintaining a personal user manual to foster better working relationships from day one. They stress the need for CROs to conduct thorough due diligence, including board conversations, to avoid short tenures that harm careers. This episode provides actionable advice for revenue leaders on positioning themselves effectively and building networks that open doors to high-potential opportunities.Finally, Warren and Andy highlight Whispered's role in empowering executives through insights, connections, and community support. They encourage CROs to gain clarity on their unique value propositions before pursuing roles, whether through shared databases or collaborative networks. For CEOs aiming to hire or support top revenue talent, the talk underscores the benefits of mature leadership that values alignment over quick fixes. Tune in for an enlightening dialogue that equips listeners with strategies to thrive in the evolving world of revenue leadership.
Rika Nakazawa is a firm believer in the magic of the universe. That magic, according to Rika, comes from something she calls organic intelligence. This week on Catalyst, Tammy sits down with Rika, the Chief Commercial Innovation Officer at NTT, to discuss the future of innovation, sustainability and space technology. Rika explains how this concept of organic intelligence can help shift the way people think about resource management, energy efficiency and Artificial Intelligence. She also shares some of the research she's doing in the world of space and satellite technology - could data centers in space be the next big thing!? Please note that the views expressed may not necessarily be those of NTT DATALinks: Rika Nakazawa Ray Wang - AI Exponentials McKinsey - Annual Technology Trends Report Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Is AI destined to replace us, or can it unlock unprecedented human potential? Helen and Dave Edwards join Lukas Egger to explore the emotional, cognitive, and cultural shifts that AI is ushering in. They challenge the narrow focus on productivity, urging us to consider AI's broader impact on our lives and organizations. Discover how AI can be a powerful force for innovation, creativity, and meaning-making, but only if we prioritize human dignity and cultivate symbiotic relationships between humans and machines. This conversation is a must-listen for anyone seeking to navigate the AI revolution with purpose and vision.
In this heartfelt episode of the Drop-in CEO podcast, Deb Coviello explores the journey of reinventing oneself as a leader. Deb shares personal stories of rediscovering her creativity, overcoming the constraints of corporate life, and embracing the childlike wonder that fuels authentic leadership. Listeners are encouraged to reflect on their own paths, reconnect with their passions, and find joy in both personal and professional growth. Deb offers practical support, inspiration, and a special gift to help C-Suite leaders navigate challenges with confidence. Episode Highlights: Deb’s personal story of reinvention and returning to her creative roots. The importance of embracing your authentic self and childlike wonder as a leader. Overcoming corporate and societal expectations to rediscover joy and fulfillment. Practical advice and resources for building a strong support system and navigating leadership challenges. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
Send us a textIn this insightful episode of Business Growth Talks, host Mark Hayward engages with the leadership team of Cogent Analytics—Rob Braiman, Caleb Connerty, and Sarah Rose Mosh. The conversation ventures beyond traditional consultancy methods, delving into how Cogent Analytics implements hands-on strategies to directly enhance business profitability and owner satisfaction. Mark, alongside his guests, explores the unique approaches that differentiate Cogent Analytics, including their innovative Profit Platform and the holistic concept of the Portrait of Life.This episode shines a spotlight on how Cogent Analytics redefines consulting by implementing actionable strategies that offer entrepreneurs more than just profit; they deliver quality of life improvements. Rob, Caleb, and Sarah discuss key methodologies such as detailed discovery processes and personalized implementation plans, ensuring growth and sustainability for small businesses. Cogent Analytics' focus on community-driven, people-centered consulting underlines their commitment to empowering entrepreneurs and contributing positively to communities. With a robust national expansion plan, Cogent Analytics aims to continue impacting businesses across the United States.Key Takeaways:Consultative Partnership: Cogent Analytics differentiates itself by working alongside business owners as partners, focusing on both implementation and long-term results rather than mere advisory services.Profit Platform Insight: A strategic framework focusing on revenue generation, process efficiency, and effective measurement to ensure business profitability and sustainable growth.Portrait of Life: An innovative concept that emphasizes improving entrepreneurs' quality of life by balancing business success with personal health, community engagement, and personal interests.Discovery and Custom Solutions: Every client engagement starts with a deep dive discovery process to tailor solutions to each business's unique needs, ensuring effective implementation.Commitment to Accountability: Through phases of engagement including strategic review and ROI validation, Cogent Analytics holds itself accountable for delivering measurable results and client satisfaction.Resources:Cogent Analytics Website - https://www.cogentanalytics.com/Business Growth Talks PodcastFor a deeper understanding of how Cogent Analytics transforms business paradigms and empowers entrepreneurs, tune into the full episode. Stay connected for more profound insights on growing your business effectively and sustainably.Support the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Heute freue ich mich, Martin Brugger-Hatzl als Gast begrüßen zu dürfen. Martin ist seit fast 15 Jahren als UX Designer tätig und hat in dieser Zeit digitale Produkte für Unternehmen aus unterschiedlichsten Branchen mitgestaltet – von Messtechnik bis Gaming. Seit drei Jahren bringt er seine Erfahrung bei der MAI digitalberatung GmbH ein, wo er sich auf qualitative UX Research und UX Konzeption spezialisiert hat.Die MAI digitalberatung ist Teil der MAI Group, die in Österreich und Deutschland kundenzentrierte Strategien und Konzepte für digitale Business Transformation entwickelt – immer mit dem Ziel, Commerce und Kundenprozesse intelligent und nachhaltig weiterzuentwickeln.Ich spreche mit Martin darüber, wie er die Design-Sprint Methode von Google von 5 Tagen auf 3 Tage verkürzt hat, warum er die Wireframing Phase überspringt und gleich mit Prototypen loslegt, und welche Rolle User Testings dabei spielen.Martins LinksMartins LinkedInMai Group WebsiteMartins BuchempfehlungThe Laws Of Simplicity - John Maeda Ich hoffe, ihr fandet diese Folge nützlich. Wenn ihr auch die nächsten nicht verpassen wollt - abonniert UX Heroes doch auf Spotify, Apple oder eurem Lieblingspodcaster - ihr könnt uns dort auch bis zu 5 Sterne als Bewertung dalassen. Wenn Ihr Fragen oder Feedback habt, schickt uns doch gerne eine Nachricht an podcast@userbrain.com.Ihr findet ihr mich auf LinkedIn unter Markus Pirker. Bis bald bei UX Heroes.UX Heroes ist ein Podcast von Userbrain.
The amazing founder and owner of Vida Sana Studios, Angelique Velazquez, joined me on the podcast. Angelique is a longtime member of The Friday Society Membership, friend, and incredible Pilates studio owner. I absolutely loved featuring one of TFSM members to discuss how she completely changed her business model, tips for navigating price increases, and the importance of taking time to rejuvenate yourself. One of the things I love about Angelique is how fantastic of an employer she has become. We discussed how to effectively lead a team and have open honest communication. This conversation has so many incredible lessons so be sure to listen!Follow Vida Sana Studios on Instagram HERE.Sign up for a Vida Sana Class HERE.Download my app! It's a free marketing coach in your pocket. To keep up with me on instagram, follow me @alexagrowmybusinessTo learn more about The Friday Society Membership, click here To join my newsletter for free marketing advice, click hereTo view all of my free resources, click here!
Grab our breakdown of the 5 Low-Cost Businesses That Make $1 Million: https://www.franchiseempire.com/lowcost?utm_source=FEsep0425Most people rush into the wrong brand, ask the wrong questions, and walk away with regret. In this episode, I sit down with Laura, a top franchise broker and former franchisee, to break down what smart buyers do differently. Laura didn't just study this. She lived it. You'll find out the biggest reasons franchise buyers fail (and how to avoid them) and how to know if a franchise is actually the right fit for YOU.Whether you're just starting your research or seriously considering signing a franchise agreement, this episode will give you the clarity and confidence to move smarter. Sit back, take notes, and get inspired.------------------Considering Investing In A Franchise?
Actionable TakeawayRedesign work so it energises instead of drains youIdentify your energisers and build them into your dayTurn positive thinking into concrete actionPractise getting into flow for maximum impactAnchor your team with a clear sense of purposeExplore AI tools and learn how to use them nowStep up as the guide who directs and clarifiesMake space for reflection to lead with wisdom Connect with Josh Allan Dykstra:Learn more about Josh Allan DykstraJosh on LinkedInJosh on InstagramJosh on FacebookConnect with Christian "Boo" Boucousis:Learn more about Christian BoucousisBoo on LinkedInBoo on InstagramBoo on YouTube Support the Podcast:If this episode meant something to you, please consider subscribing and reviewing the show. It helps more leaders and future leaders discover these stories.And if someone comes to mind while you're listening, send it their way. A small share can go a long way.
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie shares seven hard-earned lessons from over 1,000 customer reviews, covering everything from data migration and partner selection to change management, over-customization, and planning beyond go-live.Episode 54 | Avoiding Project PitfallsThe Big Themes:Choose Your Partner Strategically, Not Cheaply: Raven Intelligence data reveals customers who chose systems integrators (SIs) based on price often ended up spending weeks onboarding the partner—because they lacked industry expertise. Others defaulted to familiar names or existing vendor relationships without assessing fit. A well-matched SI should offer deep, relevant experience—not just a good rate.Over-Customization Leads to Long-Term Pain: One of the most common regrets customers share with Raven Intelligence is excessive customization. While it's tempting to rebuild old workflows in new systems for comfort or continuity, Bonnie Tinder warns this strategy almost always backfires. One company customized so heavily that their upgrade a year later cost nearly as much as the original implementation.Clarity on Requirements Prevents Costly Detours: Poorly defined requirements derail even well-staffed projects. A client lost three months mid-project because two departments had opposing expectations for payroll reporting. Before implementation, all stakeholders—from executives to end-users—must agree on goals, deliverables, and boundaries.The Big Quote: “Vendors and SIs are really good at presenting the highlights reel during the sales process. What customers really need to be successful is the actual game footage." Visit Cloud Wars for more.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Warren Zenna sits down with Amy Hsuan, Chief Customer & Revenue Officer at Mixpanel, to unpack what a truly unified revenue engine looks like. Amy shares how org design must follow strategy, why GTM is a core differentiator, and how aligning marketing, sales, success, and services creates consistent end‑to‑end customer experiences that actually win.Amy traces her path from journalism to BCG to Mixpanel, revealing how curiosity, cross‑functional leadership, and a customer‑first mindset shaped her Chief Customer & Revenue Officer role. She explains the shift from “hard” product differentiation to human‑driven trust, and how relationships, not features, become defensible moats in crowded markets.They dig into practical playbooks: orchestrating handoffs, clarifying tone across touchpoints, and reducing executive silos to move faster. Amy outlines a strategy‑to‑execution flywheel, her 80/20 time model for long‑ vs short‑term, and how consistent advisory through complex, multi‑stakeholder cycles sustains momentum and predictability.Amy also shares a grounded view on AI: use it to accelerate research, analysis, and context so leaders increase decision velocity—while humans own listening, rapport, creative adaptation, and navigating org dynamics. If you're a CRO, aspiring CRO, or CEO aiming to modernize revenue leadership, this conversation is a blueprint.
This week on Catalyst, Tammy is joined by the singular Sindhu Srivastava. Sindhu grew up in a small town in India then went on to study at the prestigious Indian Institutes of Technology and Wharton and is now the CEO of three companies - We Crush Events, Meaningful Data and We Crush AI. In this conversation Sindhu gets vulnerable with Tammy about her first experience with an executive coach and how it forced her to confront the things that were holding her back from being a better leader. She also speaks about her company Girls who CEO which seeks to empower young girls and gives them the tools they need to become confident CEOs later in life. Sindhu also talks about why she's so excited about LLMs and how they can be used to harness human complexities instead of reducing them. Please note that the views expressed may not necessarily be those of NTT DATALinks: Sindhu SrivastavaMan's Search for Meaning How to Be an Antiracist Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
To learn for free on Brilliant, go to https://brilliant.org/SeanWeisbrot/ . You'll also get 20% off an annual premium subscription.What if the fastest way to grow your company was to create problems on purpose? In this episode, Sean Weisbrot sits down with Ted Santos, President of Turnaround Investment Partners, to explore how problem creation sparks business transformation, leadership growth, and innovation.We dive into why questioning everything you know is essential, how neuroplasticity rewires the brain for change, and why self-mastery is the foundation of effective leadership. Together, we challenge traditional views on education, change management, and chaos to uncover a new paradigm for organizational success.You'll learn:Why CEOs should create problems to fuel transformationHow questioning established paradigms leads to growthThe role of neuroplasticity in problem-solving and innovationWhy self-mastery matters for leadership in times of chaosHow education conditions us to avoid the hard questions
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
We've wrapped up our summer re-release series and are back behind the mic with brand new episodes! No Mai Tai this time. Just fresh conversations with leaders shaping business in Japan.In this episode of the FocusCore podcast, host David engages in a deep conversation with Taisuke Yoshida, a dynamic leader in strategic finance and business transformation. Taisuke shares his journey from Sumitomo Chemical to his current role at Schneider Electric, highlighting the evolution of finance from traditional bookkeeping to a value-driver function. They discuss the importance of leadership and digital skills in FP&A, the differences in FP&A practices between Japanese and global companies, and the role of strategic finance business partnering. Taisuke also provides insights into leveraging generative AI for business understanding and the significance of effective communication and trust-building in cross-functional teams. The conversation provides valuable perspectives for finance professionals aiming to drive business performance and value creation.Register for our upcoming Salary guide release event: Salary Guide Event In this episode you will hear:Taisuke's career progression and leadership development from local to global contextsThe importance of leadership and digital acumen for future finance professionals.How Japanese companies can leverage FP&A as business partners.Challenges and opportunities in Japanese FP&A practices.Things mentioned in the episode:The Mind Of The Strategist: The Art of Japanese Business - Kenichi Ohmaehttps://www.amazon.com.au/Mind-Strategist-Art-Japanese-Business/dp/0070479046三枝匡(Tadashi Saegusa)https://www.amazon.co.jp/%E6%9C%AC-%E4%B8%89%E6%9E%9D-%E5%8C%A1/s?rh=n%3A465392%2Cp_27%3A%25E4%25B8%2589%25E6%259E%259D%2B%25E5%258C%25A1『実践 日本版FP&A』池側千絵https://www.amazon.co.jp/%E5%AE%9F%E8%B7%B5-%E6%97%A5%E6%9C%AC%E7%89%88%EF%BC%A6%EF%BC%B0%EF%BC%86%EF%BC%A1-%E6%B1%A0%E5%81%B4%E5%8D%83%E7%B5%B5/dp/450253191XLoglass経営企画サミットhttps://www.loglass.jp/news/event-0417About Taisuke Yoshida: After graduating from the University of Tokyo, Taisuke began his career at Sumitomo Chemical, where he mastered the art of cost management and performance improvement at both the factory and division levels. Driven to expand his global perspective, he earned his MBA from IESE Business School in Spain.He then joined Industrial Growth Platform, Inc. (IGPI), advising CEOs and investors on business due diligent post-merger integration and management control systems across multiple industries. Taisuke is currently at Schneider Electric as the East Asia industrial automation business finance leader, partnering with business heads across the region to shape and execute strategies that improve performance and create enterprise value beyond the impressive credentials.Taisuke brings a passion for innovation, transformation, and building strong, diverse teams, and he also brings a contagious enthusiasm for finance.Connect with Taisuke Yoshida:LinkedIn:...
In this solo episode, Deb Coviello, the Drop-in CEO, shares a heartfelt reflection on the importance of pausing and reassessing your leadership journey. Deb opens up about her own experiences, the challenges leaders face, and the critical need to invest in yourself, stick to your strategy, and avoid burnout. Tune in for actionable insights and stories that will help you lead with intention and leave a lasting legacy. Episode Highlights 6:30 - Defining Planetary LeadershipDeb introduces the concept of planetary leadership and explains the risks of waiting for the "planets to align" before taking action. 11:20 - Real-World Example: Delayed Risk MitigationA story from Deb’s career highlights the consequences of delayed decision-making and the importance of addressing risks early. 15:40 - Building a Culture of Proactive LeadershipDeb offers actionable advice for leaders to foster environments where risk identification is celebrated and team input is valued. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
Mike Koenigs is a serial entrepreneur, bestselling author, and media strategist who has founded and sold multiple companies to publicly traded firms. He's the author of Your Next Act and The AI Accelerator, and has written over a dozen bestselling books. Mike co-hosts the podcasts Capability Amplifier with Dan Sullivan and The Big Leap with Gay Hendricks. A cancer survivor and sought-after speaker, he's worked with leaders like Tony Robbins, Peter Diamandis, and Dave Asprey to help entrepreneurs reinvent themselves and build businesses they love.Connect with Mike:https://aiaccelerator.com/Get your Free copy of AI Accelerator Book:https://aiaccelerator.mikekoenigs.com/free/Get your Free copy of Your Next Act Book MikeKoenigs.com/free-----------------------------------------------------------Get Your Free Unstoppable Confidence Module from Peak Life OS: https://confidence.peakhumans.io/Start your day right with AG1, packed with 75 high-quality ingredients that support gut health and overall performance. Get a FREE 1-year supply of Vitamin D and 5 free AG1 Travel Packs with your first purchase. drinkAG1.com/naeemWelcome to Peak Humans with Naeem Mahmood, founder of Peak Humans and a world-renowned peak performance coach, keynote speaker, and expert in leadership, organizational behavior, psychology of achievement, and sales mastery. Previously a top coach for Tony Robbins, Naeem has delivered over 1,000 talks and trainings across the United States, impacting over 50,000 lives.Connect with Naeem:Instagram: https://www.instagram.com/iamnaeemmahmood/X: https://x.com/NaeemMahmood
What happens when a successful entrepreneur hits a wall after 20 years in business? My dear friend Dana Obleman knows this feeling intimately. She's the genius behind Sleep Sense, training sleep consultants in 45 countries and literally saving parents' sanity worldwide. But after two decades, she hit a wall that knocked the wind right out of her.Dana's getting raw and real about what burnout recovery for entrepreneurs actually looks like when you're already "successful" on paper. We're talking about that soul-deep exhaustion that comes from doing the same thing over and over, even when it's working. She shares the exact moment everything shifted for her when she remembered that your natural gifts aren't accidents.If you're wondering where your spark went or feeling like you're just going through the motions, this episode is going to hit different. Dana doesn't sugarcoat the struggle, but she also shows you exactly how to find your way back to what lights you up.In this episode, you'll learn:[03:35] Dana's rock bottom moment that sparked Sleep Sense[09:03] How passion became her driving force through fear[15:22] The five-year burnout pattern every entrepreneur faces[21:03] The breakthrough moment: Your easy is your genius[28:38] Three sleep tips that will change your nightsHere are the resources mentioned in the show:Dana's Website: Sleep SenseFollow @sleepsense on InstagramFree Reinvention Breakthrough CallJoin The Art of Reinvention ProgramAre you enjoying the podcast? We'd be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week. Click here to review the show on Apple podcast or your favorite platformSelect “Ratings and Reviews” and “Write a Review”Share your favorite insights and inspirationsIf you haven't done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won't get elsewhere.xo, Tracy MatthewsFollow on Social:Follow @Flourish_Thrive on InstagramFollow @iamtracymatthews InstagramFollow Flourish & Thrive Facebook
What happens when a family-owned computer repair shop faces the recession, changing technology, and the challenges of scaling? James Thompson of ECS Technology Solutions shares how he transformed his father's local IT business into a thriving managed service provider (MSP).In this episode of Now That's IT: Stories of MSP Success, host Chris Massey dives into James's journey of turning obstacles into opportunities, including:Transitioning from break/fix to managed services — and convincing his father it would workBuilding a support group for family-owned businesses to navigate unique challengesScaling from 4 employees to 23 while maintaining strong culture and customer relationshipsThe pivotal role of EOS (Entrepreneurial Operating System) in fixing leadership gaps post-COVIDWhy culture, accountability, and the “right people in the right seats” fuel long-term MSP growthWhether you're running a family business, leading an MSP through change, or looking for inspiration on leadership and culture, James's story shows how resilience, vision, and people-first leadership can transform an IT business into something remarkable.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Transformation isn't a gamble—it's science. Kristy Ellmer, a leader with BCG Transform, unpacks the research behind what really makes change work: involving employees in the journey, preparing for the “messy middle,” and building emotional and practical support into the process. Successful efforts focus equally on shifting behaviors and mindsets, not just strategy and structure. Learn More: Kristy Ellmer: https://www.bcg.com/about/people/experts/kristy-ellmer BCG's Latest Thinking on Business Transformation: https://www.bcg.com/capabilities/business-transformation/insights To Keep Transformations on Track, Incentives Are Crucial: https://www.bcg.com/publications/2025/incentives-are-crucial-for-transformation-success The Transformation Paradox: How to Grow When the Growing Gets Tough: https://www.bcg.com/publications/2025/transformation-paradox-how-grow-when-growing-gets-tough This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
From a small town in Gujarat to leading a global consultancy, Hardik Parekh joins Jack Russo on The Valley Current® to share his thrilling journey of grit, risk, and innovation. Hear how he bootstrapped his firm Searce from scratch, transformed consulting with a “talk less, do more” mantra, and scaled to 1,300 employees across 12 countries all without VC funding. They dive into AI disruption, Silicon Valley's talent wars, and why the future belongs to “AI-first” firms. It's an inspiring look at building big dreams through relentless execution and visionary thinking. Don't miss this electrifying story of entrepreneurial triumph! https://searce.com/ Jack Russo Managing Partner Jrusso@computerlaw.com www.computerlaw.com https://www.linkedin.com/in/jackrusso "Every Entrepreneur Imagines a Better World"®️
As generative AI becomes deeply embedded across industries, enterprises are moving beyond experimentation toward experience-led transformation at scale. From reimagining customer and employee experiences with agentic AI to enabling trusted, scalable innovation through robust operational frameworks, transformative business outcomes are being delivered through real-world applications of generative AI. Tune in as experts explore the strategic opportunities and challenges of scaling AI through strong ecosystem collaboration, highlighting how experience-led AI is shaping the future of business and technology. Featured experts Gina Fratarcangeli, Managing Director, North American GSI Leader, AI Ambassador, Google Todd Scott, SVP, Head of Alliances, Kyndryl US/Digital Transformation, Kyndryl
Unlock the secrets to becoming a recognised, influential leader in today's enterprise landscape. In this episode, Rob Llewellyn guides leaders through a practical framework to define their strategic role, connect their work to organisational priorities, and scale influence across teams and departments. Discover how to signal authority without overstatement, navigate stakeholder dynamics, and embed credibility in every interaction. Perfect for executives, managers, and consultants driving transformation, AI initiatives, or business strategy. Tune in to learn actionable steps to elevate your leadership impact and enterprise visibility.
In this episode of CRO Spotlight, Warren Zenna welcomes back Dana Therrien, Vice President at Anaplan and a leading expert in sales compensation strategies. Dana shares his insights on designing simple yet effective comp plans that motivate sales teams while aligning with company goals and customer success. He emphasizes the importance of balancing short-term wins with long-term growth.Dana dives into the pitfalls of overly complex compensation plans, explaining how they demotivate sales teams and create inefficiencies. He highlights the need for clear, straightforward incentives that salespeople can easily understand and act on. Dana also discusses how CROs can navigate the challenges of managing comp plans while ensuring alignment across finance, product, and customer success teams.The conversation explores how compensation plans impact customer experience, with Dana sharing innovative strategies like tying payouts to customer adoption and retention. He explains how this approach not only drives better outcomes for customers but also fosters sustainable growth for the business.Dana wraps up with actionable advice for CROs, including the importance of creating a compensation governance council, leveraging AI for smarter decision-making, and piloting changes before rolling them out. This episode is packed with practical tips for CROs and revenue leaders looking to optimize their comp plans and drive success.
NTT DATA's CEO on staying true to his values as he leads the company into the future In this episode from the archives Tammy is joined by NTT DATA's Global CEO Abhijit Dubey. Abhijit and Tammy discuss the importance of remaining grounded as a leader and Abhijit shares tips on how to overcome imposter syndrome - yes, CEOs can experience imposter syndrome too! He also shares his vision of where the industry is going with agentic AI and how we might onboard AI agents in the future. Links: Abhijit DubeyAbhijit Dubey - World Economic Forum See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of SaaS Fuel, host Jeff Mains sits down with Ghazenfer Mansoor, CEO of Technology Rivers, to explore how artificial intelligence (AI) is revolutionizing SaaS development, scaling, and operations. With a background in healthcare and custom software, Ghazenfer shares his "10x Blueprint," unpacking the frameworks and mindsets founders need to leapfrog the competition without falling into the common trap of feature overload. The discussion covers the shift from feature-chasing to outcome-driven innovation, managing compliance in healthcare SaaS, harnessing AI-powered development tools, and the enduring importance of process, customer discovery, and balancing customization with scalability. Ghazenfer also teases his upcoming book on building mobile apps people truly love and use daily.Key Takeaways00:00 AI-driven Work and Digital Transformation06:53 "Stand Out with Unique Solutions"08:52 "Prioritize Unique, Problem-Solving Feature"12:51 "Expert-Led CRM for Service Growth"16:24 "Streamlining Processes with AI"17:28 Rapid AI-Driven Healthcare App Development21:23 Unexpected SEO Leads Evolution24:27 Streamlining Processes: Execution Challenges30:44 Decades in Mobile App Development31:54 "App Growth and Engagement Strategies"36:43 Business Transformation and AI VisionariesTweetable Quotes"Diagnose the bottlenecks first. You don't want to bring AI into everything without knowing where it's needed." — Ghazenfer Mansoor"Building endless features is a trap—solve one real problem your customer has, and do it better than anyone else." — Ghazenfer Mansoor"Customers don't want features; what they want is outcomes." — Jeff Mains“AI is not just about moving faster. It's about creating more efficiency and value in your business.” — Ghazenfer Mansoor"Software isn't static. It's a living system that needs continuous care, iteration and a keen eye on what's next." — Jeff Mains"Now software is being built by architects and AI agents. The old playbook is obsolete." — Ghazenfer MansoorSaaS Leadership LessonsStrategic Use of AI:Use technology to remove bottlenecks, not as a blanket solution.Prioritize Ruthlessly:Launch with a core differentiating feature; add bells and whistles only when customers truly demand them.Champion Process:Systems and processes are key—both for internal efficiency and for client delivery.Adapt or Be Disrupted:Stay ahead on innovation (like leveraging AI), or risk being left behind as industry shifts accelerate.Listen, Then Lead:Customer discovery is critical—sometimes you must show users what's possible, not just build what they say they want.Build for Iteration:Treat your product like a living system—plan for ongoing evolution, not just a single launch.Guest ResourcesGhazenfer Mansoor:gmansoor@technologyrivers.comhttps://technologyrivers.comhttp://facebook.com/techrivershttps://www.linkedin.com/in/gmansoor
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Tom Heiser, a distinguished technology chairman, CEO, and board director with extensive leadership experience. The episode delves into Heiser's career journey from a sales trainee at EMC Corporation to leadership roles in multiple private equity-backed companies. Key topics discussed include the importance of empowerment in leadership, the value of persistence and adaptability, self-awareness, and the impact of authentic and vulnerable leadership. Heiser also shares insights from his personal mentors and experiences, including the concept of 'commanders intent' and the critical role of understanding and evolving within one's career.ADDITIONAL RESOURCESLearn more about Tom Heiser:https://www.linkedin.com/in/tom-heiser-83b86680/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4Z0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:03:52] The Importance of Reinvention and Growth[00:04:48] Impact of Force Management[00:09:50] Tom Heiser's Management Tenets[00:23:06] The Role of Self-Awareness in Leadership[00:33:13] The Power of Passion in Leadership[00:34:17] Understanding Emotional Proprioception[00:35:21] The Importance of Self-Awareness[00:37:00] Embracing Vulnerability and Authenticity[00:40:54] Empowerment: The Key to Effective Leadership[00:49:43] Commander's Intent and Leadership Strategies[00:58:26] Persistence and Determination in Leadership[01:01:05] Learning from AdversityHIGHLIGHT QUOTES[00:05:41] "You constantly have to reinvent yourself. What got you here is not gonna get you to where you want to go."[00:21:59] "When I told them what to do, I owned it. When they got there, they owned it. That was a force multiplier."[00:58:42] "Persistence and determination alone are omnipotent."[00:59:32] "What's the difference between an EMC sales rep and a pit bull? The pit bull eventually gives up."[01:01:04] "Tough times are not fun, but look at them for the learning experiences they offer."
AI projects often fail not due to technology, but because organisations struggle with change. In this episode, we explore practical strategies for enterprise leaders to drive successful AI adoption through structured change management. Using the SHIFT framework, we cover aligning strategy with purpose, managing human emotions, integrating robust frameworks, fostering psychological safety, and turning resistance into momentum. Designed for managers, consultants, and transformation leaders, this episode provides actionable insights to accelerate adoption, build trust, and deliver measurable business impact.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Benoit Berthoux on the opportunities and risks of founding a startup in the age of AIIn early 2023 Benoit Berthoux saw that generative AI was expanding possibilities for how people work. Benoit wanted to develop a tool that implemented seamlessly into their workflows instead of adding yet another tool. From this Mindy was born, helping people harness the benefits of generative AI without having to become prompt engineers. This week on Catalyst, Benoit joins Tammy to talk about how the newest technology is being used to meet users where they're at. They discuss the promise of new tech and the rise of creative startups. They also discuss some of the challenges of operating a startup right now - namely that things are moving so fast it can be hard to keep up. Please note that the views expressed may not necessarily be those of NTT DATALinks: Mindy Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
When the stakes are high, and the systems are down, who do governments and enterprises in the Netherlands call? Bart Lageweg, founder of Bizway, has built one of Europe's most trusted MSPs by running toward the toughest IT challenges—cyberattacks, ransomware recovery, and compliance-critical crises.In this episode of Now That's IT: Stories of MSP Success, host Chris Massey sits down with Bart to explore how Bizway thrives in the “firefighter” role of managed services. They discuss:How Bart turned a solo IT operation into a leading cybersecurity-focused MSPThe strategy behind small, frequent acquisitions and high-value client selectionWhy compliance (including NIS2) is both a sales tool and a security necessityHow to lead and scale without losing the agility to handle emergenciesThe role of coaching, boards, and constant evolution in MSP leadershipWhether you're building an MSP, leading an internal IT team, or navigating the shift toward compliance-driven services, this conversation offers a rare inside look at thriving in high-stakes IT environments.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
Leslie Shannon on why if you're trying to replicate the physical world in the digital realm you're doing it wrong This week on Catalyst Tammy sits down with Jeopardy winner, author of Virtual Natives and Head of Trend and Innovation Scouting for Nokia, Leslie Shannon. Leslie has a deep passion for combining technology and art and is now working to understand what technology is coming next. In this episode, Leslie and Tammy discuss the importance of harnessing our creativity as we look to the future. They discuss Leslie's book Virtual Natives and how the younger generation is creating new opportunities to fix broken industries with innovative technologies. Leslie also shares tips on how to transform your job into something that better suits you and your company - a skill she is very adept at. Please note that the views expressed may not necessarily be those of NTT DATALinks: Virtual Natives Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What happens when an operations consultant who's been hiding behind other brands finally decides she's ready to be seen? In this deeply honest conversation, Heather Noska shares her journey from working in the shadows to stepping fully into her power as a business owner and leader. After years of successful consulting work, she realized she was being "tucked away in the back of a closet" – and that awakening changed everything.This episode is packed with tactical insights about scaling startups, empowering your team, and navigating the uncomfortable but necessary growth that comes with visibility. Whether you're stuck in the daily grind or ready to step out from behind your brand, Heather's transformation story offers both inspiration and practical wisdom for breaking free from small business invisibility.In this episode, you'll learn:03:31 - Why startups hire Heather (the sweet spot moment)08:20 - How to get leaders out of the daily grind15:09 - Shifting toxic company culture from the top down29:31 - Heather's two big reasons for joining Art of Reinvention35:18 - The transformative power of community in business growthReady to step into your own visibility journey? Listen now and discover what becomes possible when you give yourself permission to be fully seen.Here are the resources mentioned in the show:Follow @HeatherNoska on InstagramHeather's Website: sproutconsulting.coArt of Reinvention ProgramFREE Reinvention Brainstorm Session, August 8th at 10AM PT/1PM ETAre you enjoying the podcast? We'd be so grateful if you gave us a rating and review! Your 5 star ratings help us reach more businesses like yours and allows us to continue to deliver valuable content every single week. Click here to review the show on Apple podcast or your favorite platformSelect “Ratings and Reviews” and “Write a Review”Share your favorite insights and inspirationsIf you haven't done so yet, make sure that you subscribe to the show wherever you listen to podcasts and on Apple Podcast for special bonus content you won't get elsewhere.xo, Tracy MatthewsFollow on Social:Follow @Flourish_Thrive on InstagramFollow @iamtracymatthews InstagramFollow Flourish & Thrive Facebook
In this real and raw episode, Michelle Thames shares her behind-the-scenes journey of pivoting her marketing agency while actively building a personal brand media company in real time.She dives into why she walked away from the traditional done-for-you agency model, how she's evolving her business to align with her values, and what this shift means for women entrepreneurs, creatives, and founders who are craving visibility with more freedom and purpose.Whether you're a multi-passionate entrepreneur, a coach, or a content creator thinking about rebranding, shifting directions, or expanding your personal brand, this episode is for you.Topics Covered:Why I'm pivoting out of agency lifeBuilding a lean, impactful media companyWhat I'm keeping vs letting goHow I'm integrating coaching, community, retreats, and strategyBuilding a personal brand media company for visibility & legacyWhat this means for YOU (and how we can work together)Let's Connect & Get Your Freebie!Stay inspired and get daily visibility tips—follow Michelle everywhere:Instagram: @michellelthamesThreads: @michellelthamesLinkedIn: Michelle L ThamesYouTube: Michelle L ThamesPodcast: Social Media DecodedReady to increase your Visibility? Join the FREE 7-Day Visibility Challenge HEREGet your FREE $200-a-day Story Strategy guide HERE!Want my proven story strategy that's helping women earn $200/day from their audience? DM “STORY” to me on Instagram (@michellelthames) and I'll send you my favorite visibility and sales framework—free for listeners!
Alicia Graham on how Claimable is using AI to help people appeal denied health claimsAlicia Graham has seen firsthand how unjust health insurance denials have impacted people across the United States. Enter Claimable, a product that helps individuals challenge denied health claims. With an 80% success rate and a record of helping people get coverage in just days, Claimable is giving power to patients. This week Alicia Graham, the founder and COO of Claimable, joins Tammy to talk about the company's human-centered, custom AI-powered platform. They discuss how Claimable crafts custom appeals for patients and how they are helping Americans reduce barriers to care and get out of medical debt.Please note that the views expressed may not necessarily be those of NTT DATALinks: Claimable Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.