Podcasts about Employee engagement

Leadership today can feel like a constant contradiction. Be strong but soft. Move fast but do not burn people out. In this conversation, Stephanie sits down with leadership speaker and author Selena Rezvani to unpack what modern leadership really requires and why so much of the old advice no longer works. They talk about how to move from being the “answer holder” to a true resourcer, how to lower stress instead of amplifying it, and how to create psychological safety without sacrificing results. This is a practical, grounded conversation for women leading teams while also leading full lives. This episode covers: Why the old “never let them see you sweat” leadership model is outdated How to shift from oracle to resourcer and build your team's confidence What psychological safety actually looks like in practice How to push back on fake urgency and protect your team's focus Meeting habits that build engagement instead of draining energy How to respond to quiet quitting with curiosity instead of judgment Why modeling boundaries as a leader changes workplace culture Books Mentioned Quick Leadership — Selena Rezvani Quick Confidence — Selena Rezvani Rest Is Resistance — Tricia Hersey If you are leading a team, building a business, or trying to create a healthier culture where performance and humanity can coexist, this episode will give you practical shifts you can use immediately.https://www.patreon.com/womendontdothat Instagram - http://www.instagram.com/womendontdothat/ TikTok- http://www.tiktok.com/@womendontdothat Blog- https://www.womendontdothat.com/blog Podcast- https://www.womendontdothat.com/podcast Newsletter- https://www.beaconnorthstrategies.com/contactwww.womendontdothat.com YouTube - http://www.youtube.com/@WOMENdontDOthat How to find Stephanie Mitton: Twitter/X- https://twitter.com/StephanieMitton LinkedIn - https://www.linkedin.com/in/stephaniemitton/ beaconnorthstrategies.com TikTok- https://www.tiktok.com/@stephmitton Instagram- https://www.instagram.com/stephaniemitton/ Interested in sponsorship? Contact us at hello@womendontdothat.com Produced by Duke & Castle Our Latest Blog: https://www.womendontdothat.com/post/i-don-t-do-resolutions-i-do-this-perfect-for-busy-women Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

60-80% of managers have ZERO formal leadership training. Is your organization creating accidental managers?In this episode, executive coach Bernadette Boas exposes the hidden crisis destroying teams across corporate America: unprepared and untrained talented professionals promoted into leadership roles without the training, mindset, or support to actually lead.In This Episode, You'll Discover:• Why 60-80% of managers never receive formal leadership training—and the devastating impact on teams, culture, and business results• The 5 ways to stop the cycle of advancing or hiring professionals not prepared for leadership• How to identify leadership readiness BEFORE promoting your top performers• Why redefining success metrics from personal to team outcomes changes everything• The power of leadership onboarding programs, mentorship, and mastermind communities• How to hold leaders accountable for people development (and tie it to compensation)• The bonus strategy: Creating alternative career paths for high performers who shouldn't manage peopleYour Call to Action: Assess your current management pipeline. Ask yourself: Are my managers leading intentionally, or are they surviving accidentally? What do they need to become powerhouse people leaders?Work With Bernadette: Struggling to create an onboarding program, define people management goals, or help an accidental manager thrive? Book a 30-minute discovery call at CoachMeBernadette.com/DiscoveryCallConnect: • LinkedIn: @BernadetteBoas • Website: BallOfFireCoaching.com • More Episodes: BallFireCoaching.com/PodcastLove the show? Leave a review and share this episode with other leaders who need to hear this message. Your feedback fuels this community and helps other leaders find the show!Support the show

Ever feel like your team is checking boxes but missing the point? If people on your team are asking “why are we doing this again?”, you're likely facing a silent killer of culture and momentum: purpose drift. In this episode, Dave Garrison returns to unpack how organizations unintentionally disconnect from their deeper purpose and how to fix it before it costs you your people, productivity, and performance.In Part 2 of the Buy-In Blockers Takeover Series, George Bryant welcomes back leadership expert and bestselling author Dave Garrison to tackle one of the biggest hidden challenges in business: purpose drift. When teams lose connection to the “why” behind their work, even the best strategies can fall flat. Dave breaks down how to identify when purpose drift is creeping in, why it's so dangerous, and the simple tools leaders can use to bring purpose back to the forefront.What You'll Learn in This Episode:What “purpose drift” is and how it quietly erodes team performance.How to reconnect your team to purpose in just 3 questions.Why purpose must be co-created, not just declared.The subtle signs of disengagement and how to respond.The power of modeling purpose in daily decisions. Key Takeaways:✔️Purpose drift happens when people lose sight of the “why” behind their work.✔️Co-creating purpose drives deeper engagement than top-down declarations.✔️Purpose must be repeated and modeled daily to stay alive.✔️Ask: “How is our work making a difference?” to bring clarity and buy-in.✔️Use 4-6 word phrases to clarify your company's living, breathing purpose. Timestamps & Highlights:[00:00] – Intro to Part 2: Facing the “purpose drift” blocker[01:28] – What buy-in really looks like and why it's rare[03:00] – Four major blockers to buy-in explained[04:00] – Defining purpose drift and how it shows up in teams[06:00] – Signs your team has disconnected from the bigger picture[08:00] – The cost of unclear or forgotten purpose[09:30] – The power of co-creating and repeating compelling purpose[10:45] – 3 powerful questions to ask your team[12:08] – Outro from George + how to get Dave's resources Connect with Dave Garrison:Book: The Buy-In AdvantageWebsite:GarrisonGrowth.comLinkedIn: Dave GarrisonEmail: engage@garrisongrowth.com Your Challenge This Week:Shoot Dave a message on LinkedIn with the words “Leadership Sprint” and your podcast takeaway to get free access to a special training!Reflect with your team using Dave's 3 questions and start the conversation around your living purpose.Share your biggest insight from this episode on Instagram and tag @itsgeorgebryant for a chance to be featured.Join The Alliance – The Relationship Beats Algorithms™ community for entrepreneurs who scale with trust and connection. Apply for 1:1 Coaching – Ready to lead with clarity and culture? Let's build your business from the inside out. Live Retreats – Get in the room where transformation and momentum happen. See all upcoming events at  mindofgeorge.com/retreat 

In this episode of the HRchat Podcast, host Bill Banham is joined by Perry Timms, author of Transformational HR and founder of PTHR, to explore how HR leaders can design for constant change rather than react to it.Together, they unpack Perry's updated HR operating model — one built on product thinking, systems design, and behavioural science. You'll hear how HR teams can treat services as evolving products, hire for learning speed, and design employee experiences that adapt without burning people out.The conversation spans real-world adoption stories from charities, construction, and hospitality, showing how different sectors interpret the same principles to fit their realities. Perry also introduces the idea of the polymorphic organisation — many forms working in sync — balancing governance where it's needed with fluid networks where innovation thrives.Looking ahead to 2026, we tackle the AI question head-on. Instead of chasing shaky ROI promises, Perry proposes a sharper metric: return on usefulness. Measure time returned to people, clarity of decisions, speed of work, and the quality of human conversations that actually move the needle.We close with a leadership challenge: become incubators. Create the conditions for safe experiments, rapid learning, and scalable success.If you care about resilient teams, smarter HR design, and making technology serve people — not the other way around — this episode is for you.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In episode 240, Coffey talks with Yoram Solomon about motivating disengaged employees by building trust, increasing autonomy, and aligning intrinsic motivation with meaningful work.  They discuss quiet quitting and job hugging trends in uncertain economic times; intrinsic versus extrinsic motivation using the car engine analogy; why pay and bonuses fail as long-term engagement strategies; the critical link between trust, autonomy, and employee engagement; why trustworthiness matters more than intelligence or effort; how micromanagement destroys creativity and productivity; designing roles that fit personality and tolerance for repetitive work; diagnosing turnover caused by boring or monotonous jobs; involving employees in organizational change initiatives; rebuilding lost trust through accountability and ownership; and why leadership should be treated as a profession rather than a promotion.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP240  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Dr. Yoram Solomon is one of the world's leading experts on trust. He's the author of The Book of Trust and The Trust Premium, host of The Trust Show podcast, and creator of the Trust Habits® process. A 3-time TEDx speaker and founder of the Innovation Culture Institute®, Dr. Solomon has worked with organizations like AT&T, Dannon, Northrop Grumman, and HR.com. His research-backed, no-BS approach challenges conventional wisdom on leadership, culture, and motivation—and replaces it with brutally honest, practical strategies that actually work. With a PhD in organization and management, and a background that spans tech, military, law, and education, he brings a rare combination of academic depth and real-world experience. Whether he's on stage, on TV, or in the boardroom, his message is simple: trust isn't fluffy—it's measurable, learnable, and the most powerful driver of performance.  Dr. Yoram Solomon can be reached at: https://www.yoramsolomon.com  https://www.linkedin.com/in/yoramsolomon  https://www.instagram.com/yoramsolomon  https://www.facebook.com/TheBookofTrust https://x.com/yoramsolomon  https://www.youtube.com/@TheTrustShow   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives:  Differentiate between intrinsic and extrinsic motivation in workplace performance. Identify how trust and autonomy directly impact employee engagement and retention. Apply practical strategies to rebuild trust and increase motivation during organizational change. 

Welcome back to a brand-new series of the Building Better Cultures Podcast! In the first episode of the season, host Scott McInnes is joined by Phil Codd, Managing Director of Expleo in Ireland. They discuss the multifaceted nature of organisational culture, emphasising the importance of aligning leadership and employee cultures. Phil shares insights on employee happiness, effective communication, and the significance of feedback loops in fostering a positive work environment. The conversation also touches on the challenges of hybrid work, the future of organisational culture, and the need for organisations to adapt to a more flexible and inclusive work environments.   Here are some of the key insights from the episode: ·      Culture isn't just one thing; organisations have multiple cultures. ·      Happy employees lead to happy customers and growth. ·      Effective communication is a critical leadership skill. ·      Feedback loops are essential for employee engagement. ·      Celebrating employee longevity can enhance morale. ·      Technology can facilitate continuous feedback in organisations. ·      Hybrid work requires new ways of connecting teams. ·      Organisational culture is not confined to physical spaces. ·      Aligning leadership culture with employee culture is vital. ·      Policies should focus on the human aspects of work. Chapters: 00:00 Introduction to Building Better Cultures Podcast 03:12 Understanding Organisational Culture 09:54 The Importance of Communication in Culture 12:30 Feedback Loops and Employee Engagement 17:29 Flexibility and Hybrid Working Models 23:51 Challenges of Geographic and Hybrid Work 28:58 Future of Work and Cultural Alignment Keywords: Organisational culture, leadership, employee engagement, communication, feedback loops, hybrid work, employee happiness, culture alignment, workplace dynamics, future of work Connect with us: LinkedIn YouTube Instagram

Careers don't peak and fade—they evolve.In this episode of the HRchat Podcast, host Pauline James is joined by Dr. Ben Zweig, economist, data scientist, and CEO of Revelio Labs, to unpack what AI, remote work, and risk-off hiring really mean for later-career professionals.The data-driven headline may surprise you: while AI exposure is dampening demand for junior roles, experienced roles remain largely untouched. Ben explains why this shift reflects a deeper transition—from task execution to orchestration—where coordination, prioritization, and cross-functional judgment become the most valuable skills in the economy.Together, Pauline and Ben explore the difference between procedural organizations that automate easily and adaptable environments where roles evolve continuously. They discuss practical strategies like job crafting, choosing leaders who encourage experimentation, and navigating the loyalty tax without drifting into stagnation. The conversation also covers remote work's “suburban advantage,” lower job mobility in risk-off markets, and why experience is increasingly rewarded when employers prioritize near-term delivery.Ben also previews his new book, Job Architecture: Building a Language for Workforce Intelligence, showing how better job taxonomies and LLMs can bring clarity, speed, and fairness to people decisions.If you're thinking about your next career chapter—or advising others through change—this episode offers a clear, data-backed roadmap.Key topics include:Why AI is cooling entry-level hiring but sparing experienced rolesAdaptable vs. procedural organizationsOrchestration as a core human advantageJob crafting as a hedge against stagnationThe loyalty tax and mid-career earnings trade-offsRemote work trends and later-career opportunityUsing job architecture and LLMs to structure skills and rolesSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:

Hey CX Nation,In this CXWeekly Update episode #277 we walk through ideas, goals & CTAs the team at CXC has been focused on, not only internally but from the learnings we're being exposed to from clients & strategic partners on a regular basis. In this episode we walk through a few emerging trends around how AI is impacting the future of Sales, CX, Customer Success & Support + the future of work. Thanks to our friends at GoTo, Intercom & TriNet for supplying some amazing market reports that fuel this week's episodes. They collectively went out & interviewed & surveyed thousands of business leaders from across the world to see where they are in their AI foundation building efforts. Click here for GoTo Pulse of Work Report 2025Click here for Intercom Customer Service Transformation Report 2026Click here for Tri-Net State of Workplace Report 2025Don't worry we have a ton of amazing brand new guest interviews & episodes coming down the pipeline.We're also working on new forms & mediums of customer focused business content -- including my 2nd book "Make Happiness A Habit" that we are launching in the New Year. We've also been building a few new podcasts behind the scenes to take all that we've learned with CXCP & start finding other podcast areas ripe for more content. A big part of CXC's mission is to continue creating valuable customer & employee focused business leader content, including CXWeekly updates like this that are digestible, actionable & most importantly entertaining. The CXChronicles Podcast is approaching a huge milestone in the upcoming months that most podcasts will never achieve. We closing in on 300+ episodes of customer focused business content from incredible Founders & Executives from all over the world. CXC is partnered with several leading software & technology providers including Hubspot, Intercom, Freshworks, & several others who might be the difference in your CX/EX performance moving forward. We provide our clients with audits, assessments & scorecards and we provide custom CTAs centered around your content engine to drive CX/EX health, utilization & health performance for our partner solutions (Hubspot, Intercom, Freshworks), & on-demand managed services (partner led implementation, utilization performance & training for several of our partner solutions).If you enjoy The CXChronicles Podcast, stop by your favorite podcast player and leave us a review today.You know what would be even better?Go tell one of your friends or teammates about CXC's content, CX/CS/RevOps services, our customer & employee focused community & invite them to join the CX Nation!For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused video content & short-reel CTAs to improve your CX/CS/RevOps performance today (politely go smash that subscribe button).Contact us anytime to learn more about CXC at INFO@cxchronicles.com and ask us about how we can help your business & team make customer happiness a habit now!Reach Out To CXC Today!Support the showContact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

What happens when an engineer, executive leader, and yoga instructor come together in one person?Transformation.In this powerful episode, Nicole Greer sits down with seasoned operations leader and business coach Luca Romano to explore what it truly means to build a vibrant culture — especially in high-pressure manufacturing environments. After experiencing burnout and a life-changing spinal cord injury, Luca redefined leadership for himself. Blending his engineering mindset with mindfulness and emotional intelligence, he now leads with clarity, courage, and purpose.Vibrant Highlights:00:02:33 — Vibrant culture is positive energy directed toward progress. Energy spent on fear, politics, or self-protection drains results. Culture puts people at the center and aligns behavior around shared values.00:14:00 — Courage is required to move beyond people-pleasing. It is better to fail on your own conviction than succeed while betraying your values. Fear-based leadership wastes energy and undermines performance.00:22:00 — Culture drives measurable business results. After implementing shared core values, structured communication, and EOS, on-time delivery improved from 51% to 91%.00:24:20 — Training is an investment, not a cost. Skipping development to “save time” only postpones problems. Investing in people strengthens retention and long-term performance.00:35:30 — Coaching in and coaching out requires clarity. When behavioral expectations are clearly defined, difficult conversations become structured and productive — sometimes separation becomes a gift.Connect with Luca:Website: manufacturing-coach.comLinkedIn: https://www.linkedin.com/in/luca-romano-mba-041b531/FB: https://www.facebook.com/luca.romano.505512IG: https://www.instagram.com/floaterone74/#Ready to build a culture where people feel valued, energized, and committed?Bring Nicole Greer, The Vibrant Coach, to your leadership team, organization, or conference to ignite clarity, accountability, energy, and results.Visit: vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: vibrantculture.com/videos

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, discusses the prevalent belief in healthcare that working harder leads to better results. She challenges this notion, emphasizing that sustainable success comes from changing how work is done rather than increasing effort. Sue highlights the importance of understanding what needs to be done differently, fostering competency and consistency in new practices, and the role of systems in facilitating transformation. She also addresses the often need for external support in learning how to implement changes effectively and warns against starting from scratch or reinventing the wheel when seeking improvement.Key TakeawaysThe belief that working harder leads to better results is flawed.Sustainable success comes from changing how we work, not how much we work.Better engagement and outcomes require different leadership behaviors.Competency and consistency in new practices is essential for changes in results.External support can significantly aid in the success and speed of organizational transformation.Avoid starting from a blank slate; use proven systems as a foundation for the new way of working.If you are exploring ways to strengthen execution systems and leadership infrastructure, you can learn more about scheduling a complimentary systems discovery conversation here:CapstoneLeadership.net/Contact-UsWe're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

In this episode of The Health Literacy 2.0 Podcast, host Seth Serxner welcomes Jesse Gavin, Well-Being Officer at Baylor College of Medicine, to talk about building thriving, prevention-oriented cultures and the critical role of health literacy in organizational well-being strategies.Dr. Jesse Gavin shares his unique career journey - beginning with aspirations in veterinary medicine, pivoting to health promotion, and ultimately pioneering employee well-being at Baylor College of Medicine.With over 11 years of leading Baylor's acclaimed initiatives, Jesse Gavin brings award-winning experience and a passion for practical, people-centered innovation. His background spans roles in academia, major corporations, and third-party wellness organizations, recently culminating in a DrPH focused on the intersection of workplace well-being and public health.Seth and Jesse also discuss:Rooting Well-being in Core Values: Baylor's “thriving tree” approach ties every branch of well-being to institutional values like teamwork, respect, and integrity.Evolving from Siloes to Integration: Merging recognition programs, on-site wellness centers, and year-of-service awards under a unified mission fosters greater alignment and engagement.The Power of Personal Recognition: From e-cards to milestone panoramas, creating a culture of thanks builds daily motivation and connection—no job is too small to acknowledge.Demonstrating Value Without the ROI Burden: Consistent 2:1 ROI, national awards, and unsolicited stories of lives changed make the case for investing in people - beyond numbers alone.Engaging the Full Workforce: Flexibility is key—presentations are recorded, the team attends 4am meetings, and well-being is made accessible for all, from surgeons to support staff.Health Literacy as Essential Infrastructure: Education happens year-round, not just at open enrollment; from understanding urgent care vs. ER to navigating self-funded benefits, continual learning is the norm.Teaching, Not Just Doing: Beyond concierge services, employees are empowered to learn the why and how of navigating their care—moving from handholding to skill-building.Low/No Cost, High Impact: Health literacy and prevention don't have to break the bank. Simple, targeted presentations and resource sessions fill critical knowledge gaps at scale.Reducing Barriers and Building Relationships: Onsite screenings with actionable education, incentives for physician follow-up, and open communication channels drive engagement and long-term well-being.This episode demonstrates how organizational culture, strategy, and small but consistent actions can move the needle on health literacy and well-being - making lasting change accessible for all.Learn About EdLogicsWant to see how EdLogics' gamified platform can boost health literacy, drive engagement in health and wellness programs, and help people live happier, healthier lives?Visit the EdLogics website: www.edlogics.com.

Text Jason @ Leadership VoyageJason talks more about Gallup's latest on employee engagement, with a focus on how a clear understanding of exceptional can lead to 4X more engagement.Things to try as a manager:Ask your employees for their Top 3 priorities and compare them to your answerObjectively write down what you're judging your people on (hours worked? calls made?), and then write "Exceptional" and start to list the quantifiable things that define itUse the GROW (Goal-Reality-Options-Way Forward) model in your 1:1sAsk what "great" looks like, converse about it, and document it as a behavioral north star for your employeesLeadership Voyage is brought to you by Golden Mean Consulting Group, specializing in the training of new managers.Leadership Voyageemail: StartYourVoyage@gmail.comlinkedin: https://www.linkedin.com/in/jasonallenwick/youtube: https://www.youtube.com/@LeadershipVoyagemusic: by Napoleon (napbak)https://www.fiverr.com/napbakvoice: by Ayanna Gallantwww.ayannagallantVO.com========== Instacart - Groceries delivered in as little as 1 hour. Free delivery on your first order over $35.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

In this episode of the Elevate Care podcast, Liz Cunningham interviews James Warren, founder and CEO of Share More Stories, about the transformative power of storytelling in healthcare. They explore how qualitative insights from stories complement traditional data, the importance of emotional stewardship, and how connecting employee experience to patient outcomes can drive meaningful change. James shares practical steps for healthcare leaders to embed storytelling into their engagement strategies and improve both employee and patient experiences.About James WarrenJames Warren is the founder and CEO of Share More Stories, an engagement and insights company that blends storytelling with AI. With a background in corporate brand management and a passion for storytelling, James helps organizations better understand and connect with their customers, employees, and communities. His work focuses on using stories to uncover deeper insights and improve experiences across various sectors, including healthcare.Chapters00:00 – Introduction00:30 – The Journey to Share More Stories02:22 – Insights Beyond Quantitative Data04:04 – A Healthcare Use Case: Emotional Toll on Frontline Employees07:10 – Identifying Indicators for Deeper Engagement10:16 – Leadership's Role in Employee Experience14:11 – Connecting Employee and Patient Experiences20:11 – Leadership, Vulnerability, and Emotional Stewardship24:00 – Practical Steps for Embedding Storytelling29:34 – Starting the Conversation: Open Questions and Listening34:54 – Final Advice: Keep It Real, Keep It Human Sponsors: We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare. Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Connect with Our Hosts:Kerry on LinkedInNishan on LinkedInLiz on LinkedIn Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress. In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing simple leadership shifts & daily actions that will help you finally get the best out of your team!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep185       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Send a textIn this episode, Steph McLarty discusses the critical link between employee engagement and sustainability, through circularity practices at Quantum Lifecycle Partners. She shares proven strategies for fostering engagement among employees, emphasizing the importance of communication, fun initiatives, and listening to employee feedback. The conversation highlights how integrating sustainability into corporate culture can lead to improved productivity, retention, and overall business success. Takeaways: Sustainability is woven into Quantum's culture, not an add-on. Consistent communication builds trust and keeps sustainability top of mind. Celebrate participation in sustainability initiatives to encourage involvement Thanks for tuning in to The Circular Future. If you enjoyed this episode, please leave us a review on Spotify or Apple Podcasts, or wherever you listen. Interested in joining us as a guest? Reach out to Sanjay Trivedi at strivedi@quantumlifecycle.com. Listen to more episodes at https://quantumlifecycle.com/podcast, and stay connected with us on LinkedIn.

Episode Summary In this episode, I sit down with Shawn Minard, Chief People Officer at Frazier and Deeter, to unpack what real HR leadership looks like in today's workplace. We dive into everything from learning and development to recruitment, employee experience, and why investing in culture isn't just a “nice to have” — it's a strategic advantage. Shawn shares how his background in HR and technology shapes his leadership approach, and we tackle the tough question: how do you actually measure the ROI of culture? We also explore hybrid work, employee engagement strategies, mental health trends in the workplace, and what it truly means to lead with trust. Shawn opens up about building vulnerability-based trust, hiring for emotional intelligence, and empowering teams through autonomy and accountability. If you're a leader who wants to reduce turnover, strengthen culture, and create a workplace people genuinely want to be part of — this one's for you. Links & Resources Motivosity (Employee Engagement Platform) https://www.motivosity.com/ Shawn's firm: https://www.frazierdeeter.com/ If you enjoyed this episode, be sure to follow, rate, and leave a review. Share it with a fellow leader or HR professional who's passionate about building a thriving workplace culture. Your support helps us keep bringing these conversations to life!

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com Takeaways- Curiosity drives success in marketing and leadership.- Eating the frog means tackling the hardest tasks first.- Building relationships with finance is crucial for marketing leaders.- Organizational culture is defined by behaviors and values.- Experiential marketing is making a comeback in the digital age.- AI should enhance human engagement, not replace it.- Remote work requires new strategies for effective communication.- Marketing must focus on long-term value and customer lifetime.- Nonprofits need to communicate their impact effectively to engage donors.- The future of work will involve multi-generational collaboration.Chapters00:00 Introduction to Kim Storen and Her Journey02:50 The Impact of Early Experiences on Career Choices05:49 Curiosity and the Importance of Tackling Challenges08:57 Interviewing for Curiosity and Problem-Solving Skills12:10 Joining Zoom: A CMO's Perspective15:01 Building a Marketing Strategy at Zoom17:57 The Role of Finance in Marketing19:52 Defining Organizational Culture21:56 The Renaissance of Experiential Marketing24:52 The Cost of Community Engagement32:34 Navigating AI and Human Connection34:58 Adapting Marketing Strategies in a Hybrid World36:54 Measuring Experience Quality Beyond Attendance41:59 Shifting Focus from Presence to Progress45:11 Engaging Donors in a Hybrid Philanthropic Landscape48:32 The Future of Work and Multi-Generational Collaboration50:50 Defining Success and Career Advice 

In this episode of the HRchat Podcast, Bill Banham is joined by future of work strategist Danny Stacy to unpack the growing disconnect between what employees now expect from work - flexibility, trust, and purpose — and the legacy systems many organisations still rely on.The result of that gap? Disengagement, burnout, and quiet opting out.Danny argues that the fix doesn't start with perks or platforms, but with clarity. Leaders must define what “good work” looks like today, decide how AI-driven productivity gains will be shared, and equip managers to lead with empathy and accountability.We also explore how hiring has changed. Even in slower markets, candidates are more selective, prioritising culture, adaptability, and long-term fit over pedigree. Danny explains why skills and potential now matter more than traditional credentials — and how to assess for capability without undermining fairness.Looking ahead to AI in 2026, we challenge the idea that it's simply a tech rollout. AI is a leadership decision. That means setting clear privacy guardrails, training middle managers to coach realistic use, and answering the question employees are already asking: who keeps the time AI saves?We also get practical about well-being. Perks don't fix broken work design. Real well-being shows up in workload, role clarity, trust, and manager quality. Danny shares the leadership behaviour that shifts culture fastest — empathy with accountability — and why moments of pressure reveal what organisational values are really worth.We close with one actionable move to future-proof your talent strategy: write and share your people principles before buying the next shiny tool, then align hiring, development, and performance to those commitments.In this episode, we cover:The gap between new employee expectations and old systemsWhy hiring now favours skills, adaptability, and long-term fitAI as a people decision — with clear value sharingManager readiness and practical AI enablementWell-being as an operating model, not a perkEmpathy with accountability as the leadership edgeOne action to future-proof talent strategy this yearSubscribe to the show, follow us on social media, and visit HR Gazette for more insights on the world of work.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

How do you know whether your company's culture is happening by accident or being intentionally designed? That's the challenge we explore in this episode of Do Good to Lead Well, as I sit down with culture architects James D. White and Krista White, co-authors of the USA Today bestseller “Culture Design.”James and Krista share why now, more than ever, leaders can't afford to leave culture to chance. Their advice springs from decades of practical experience: culture isn't a poster on the wall—it's what people do when no one is looking.In a thought-provoking and engaging conversation, they answer timely questions from the audience including: How do you diagnose the real health of your culture? Can values become more than just “word salad?” What about the unique pressures of remote work, generational differences, or legacy cultures stuck in old patterns?Through stories and concrete examples, James and Krista reveal what organizations can actually do. They talk about running “archaeological digs” through interviews and surveys, turning employee feedback into actionable strategy, and the power of empathy. They explain how and why leaders should “listen with heart,” make time for micro-moments of connection, and value small steps over perfection.Perhaps the most powerful takeaway is that designing culture is ongoing work. It's about ensuring that how you operate matches what you say you value and having the courage to change, with empathy, when your organization needs it most.What You'll Learn- Culture is always there – whether you design it or not.- The importance of closing the “say-do” gap.- Empathy is a leadership superpower.- How to design your culture for both stability and change.- Why you want your values to be actionable and personal.- The key role of middle managers in fostering culture.- Honor the past, but don't cling to it.Podcast Timestamps(00:00) - The Inspiration and Meaning Behind "Culture Design"(05:47) - Intentional Culture: Design vs. Default(07:17) - Diagnosing Organizational Culture(16:00) - The Future Back Approach in Leadership(18:37) - Values: From Performative to Impactful(22:21) - Organizational vs. Individual Resilience(25:47) - Empathy as a Leadership Foundation(33:00) - Generational and Hybrid Workforce Dynamics(43:37) - Measuring, Supporting, and Sustaining Culture ChangeKEYWORDSPositive Leadership, Culture Design, Organizational Culture, Empathy, Resilience, Values, Change Management, Transformational Leadership, Inclusion, Organizational Stability, Leading with Integrity, Rituals, Future-back Methodology, Cross-generational Workforce, Remote Work, Hybrid work, Employee Engagement, AI adoption, Feedback Loops, Legacy Culture, CEO Success

Jacob Morgan has spent years studying what actually drives employee engagement, and what leaders keep getting wrong. In this wide ranging conversation, we unpack why most engagement efforts turn into short term "dopamine hits" like perks and programs, and why they never solve the real issue. We talk about the difference between employee engagement and employee experience, the cost of disengagement for both the employee and the organization, and how AI is changing the pressure on performance and expectations. Jacob also breaks down a simple framework from his new book and explains how leaders can raise standards without creating burnout or coddled mediocrity. We close with a conversation about accountability, consistency, and the kind of leadership that earns trust when change is required. Jacob's new book is The Eight Laws of Employee Experience    

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, converses with Heather Schragg, the Director of Quality and Risk Management at Eaton Rapids Medical Center (Michigan). They discuss Heather's personal and professional transformation over the past 13 years, particularly through the implementation of their organization's 212 Degree Initiative. The conversation explores the importance of communication, employee engagement, and the impact of gratitude. Heather shares insights on navigating change post-COVID, the evolution of leadership roles, and the significance of continuous improvement.The 212 Degree Initiative has transformed both personal and professional aspects of leadership.Engaging employees in the journey is crucial for success.Communication is key to improving patient experience and satisfaction.Gratitude and appreciation can significantly enhance workplace culture.Sustaining initiatives requires continuous effort and adaptation.Celebrating small wins fosters motivation and engagement.Data-driven decision-making is essential.Referenced in this episode:Connect with Heather Schragg on LinkedInLearn more about Eaton Rapids Medical CenterResource referenced in the episode – 212 DegreesJoin Fans of the Framework (Capstone's prWe're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.net Learn more and register for the 2026 Healthcare Executive Forum - We look forward to seeing you on June 17-18 in Madison, Wisconsin!Hi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

In this Mike on the Mic episode of The Better Leadership Team Show, I challenge the way most organizations think about employee engagement. Engagement isn't something you measure or delegate to HR—it's something leaders create every day through how they engage their people.I share six practical, immediately actionable ways leaders can increase engagement by changing their own behaviors—from accelerator sessions and stay interviews to purpose-driven conversations and career planning. If you're tired of surveys without results, this episode will change how you lead. Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode, Dr. Laura welcomes Dr. Shirley Davis, a leadership development expert, culture transformation thought leader, bestselling author, and President and CEO of Shirley Davis International, to the show for a conversation on workplace leadership and what it means to live, be in leadership, and leave a legacy. Drawing on more than 35 years of experience across HR, executive leadership, and global workforce consulting, Dr. Davis and Dr. Laura explore why so many organizations struggle with inclusive guidance and low employee engagement, and how a strong mindset and trust-based leadership can be built. Dr. Davis shares insights from her upcoming book, Leading High Performance Teams for Dummies, which offers practical strategies for building excellent  teams in today's changing workplace. Dr. Laura discusses the topics covered in the book: from managing remote and global teams to preparing leaders for the future of work leadership amid AI.  There is a difference between managing tasks and truly leading people, and Dr. Davis challenges us to move past fear and self-limiting beliefs to embrace leading with purpose and building a meaningful leadership legacy. Success is redefined in this episode, and both Dr. Laura and Dr. Davis stress that visibility does not equal value. Results, not physical presence, should define success in organizations.“I always say, too, if you're a leader and nobody is following you, you're just taking a walk.” - Dr. Shirley DavisAbout Dr. Shirley Davis:Dr. Shirley Davis is an internationally recognized global workforce expert, culture transformation thought leader, Hall of Fame keynote speaker, and President & CEO of Shirley Davis International, providing transformative and innovative thought leadership through published keynote speeches, books, articles, LinkedIn courses, and workshops. With over 30 years of business experience in Fortune 50 companies, global nonprofits, and government agencies, she has worked in 40+ countries, served over 300 global organizations, and delivers over 100+ paid presentations a year . She's been featured in nationally acclaimed publications including, but not limited to: Forbes, Fortune Magazine, CEO Magazine, Harvard Business Review, and Oprah Daily.Dr. Shirley Davis is a best-selling author of Living Beyond “What If?” and Diversity, Equity & Inclusion For Dummies (2022). Her other popular titles include Reinvent Yourself and Inclusive Leadership For Dummies (2024). A LinkedIn Learning author with 9 leadership courses—one of which was named among the Top 20 Most Popular Courses of 2024—she also holds over 10 professional certifications and 4 earned degrees, including a Ph.D. in Business and Organizational Leadership. Dr. Davis serves on the national board of the Make-A-Wish Foundation and is a member of the NSA Million Dollar Speakers Group, Women Corporate Directors, and Tampa Bay Chamber of Commerce. A few of her many accolades include induction into the PGCPS Hall of Fame (2025), the prestigious Toastmasters International's Golden Gavel Award (2022), induction into Inclusion Magazine's Hall of Fame (2021), and the national title of Ms. American United States (2000). Driven by a lifelong passion for philanthropy, she co-founded the Dr. Shirley Davis Foundation with her daughter, Gabrielle Victoria, to uplift individuals and businesses through coaching, resources, and strategic development.Resources:Dr. Shirley Davis website: DrShirleyDavis.com“Leading High-Performance Teams for Dummies” by Dr. Shirley Davis“Inclusive Leadership for Dummies” by Dr. Shirley DavisOther books by Dr. Shirley DavisLinkedInYouTubeDr. Shirley Davis FoundationMake A Wish Calgary“I Wish I'd Quit Sooner: Practical Strategies for Navigating and Escaping a Toxic Boss” by Dr. Laura Hambley LovettDr. Laura on LinkedInWhere Work Meets Life™ on YouTubeLearn more about Dr. Laura on her website: https://drlaura.liveFor more resources, look into Dr. Laura's organizations: Canada Career CounsellingSynthesis Psychology Pre-order Dr. Laura's new book today: I Wish I'd Quit Sooner: Practical Strategies for Navigating a Toxic Boss Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

You can run a perfect 20% labor cost and still feel like your bar is one bad shift away from falling apart. Call-outs start stacking up, the vibe changes, and people show up physically but mentally they're gone.That's usually the moment owners realize the numbers never warned them anything was wrong.In this episode, we break down the Staff Sentiment Index and why labor cost doesn't protect you from turnover, burnout, or walkouts. You'll learn how to spot the early signals that someone is checking out, how to identify high performers who are quietly hurting your culture, and what actually predicts a quit before it happens.If you want fewer surprises, less turnover, and a team that wants to be there, not just clock in, this episode is for you.

Mark Carpenter is a keynote speaker, leadership coach, and bestselling author dedicated to reshaping business leadership with a human-first approach. With experience across multiple industries, Mark helps organizations improve productivity, engagement, and commitment by fostering authentic connections.He is the author of Lead Like a Person, Not a Position and co-author of Master Storytelling: How to Turn Your Stories Into Experiences that Teach, Lead, and Inspire. Mark's work blends heart and strategy, equipping leaders to move beyond titles and authority to build trust, unlock commitment, and create cultures where people truly thrive.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Mark Carpenter to explore what it truly means to lead and sell like a person, not a position. Mark challenges traditional leadership models that rely on authority and hierarchy, emphasizing instead the power of authenticity, presence, and intentional connection.Drawing from his bestselling book, Mark outlines three essential leadership skills—listening intently, communicating intentionally, and recognizing individuals, that directly impact trust, performance, and engagement. The conversation also addresses why top-performing salespeople often struggle when promoted into leadership roles without people-skills training and why mentorship is critical for developing effective leaders. This episode offers practical, human-centered guidance for anyone looking to lead and sell from the heart.KEY TAKEAWAYSLeadership and sales success begin with human connection—not titles or authority.Lead and sell as a person first; positions don't build trust, people do.The three core leadership skills: listening intently, communicating intentionally, and recognizing individuals.Many leaders fail because they receive position training but not people-skills training.Being a great salesperson does not automatically translate into being a great leader.Recognition is just as important as correction, and often overlooked.Listening requires discipline and presence in a fast-thinking world.Mentorship accelerates leadership readiness and long-term effectiveness.HIGHLIGHT QUOTESWe do not rise to the level of our expectations. We fall to the level of our training.People can speak at about 125 words per minute, listen at 400, and think at 900, presence is work.What's the best thing about your work? The people. What's the worst thing? The people.People are messy… and there's joy in the messiness too.

How to design meetings with purpose so they actually move work forward.Meetings are a necessary part of work. But for many people, they're also a major source of frustration. According to Rebecca Hinds, meetings don't have to feel like a drain—better meetings start when we stop treating them as a default and start designing them with intention.Hinds is the author of Your Best Meeting Ever: Seven Principles for Designing Meetings That Get Things Done, and a future-of-work expert who founded the Work Innovation Lab at Asana and the Work AI Institute at Glean. She argues that the problem isn't meetings themselves, but the sheer number of poorly designed ones, and by being more thoughtful about what actually deserves synchronous time, teams can redesign how they communicate in the workplace “Meetings are the most important product in our entire organization, and yet they're also the least optimized,” she says. “The first step is recognizing we need to be much more intentional about how we're designing meetings.”In this episode of Think Fast, Talk Smart, Hinds and host Matt Abrahams discuss why meetings so often go wrong—and what it takes to make them work. Whether you're leading a team, trying to protect focus time, or simply hoping to spend less of your week in calendar invites, Hinds offers practical frameworks for designing meetings with purpose so they become a tool people actually value.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Rebecca HindsRebecca's Book: Your Best Meeting EverEp.124 Making Meetings Meaningful Pt. 1: How to Structure and Organize More Effective Gatherings Ep.125 Making Meetings Meaningful Pt. 2: Key Ingredients for Effective Meetings Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:42) - Why Meetings Feel Broken (02:57) - The Default-To-Meeting Problem (03:50) - Treat Meetings Like A Product (05:10) - Meeting Doomsday Reset (06:40) - The 4-DCEO Test (08:43) - Designing Better Meetings (10:05) - Creating a Meeting Agenda (12:58) - Context And Meeting Fatigue (14:06) - Memo-First Meetings (16:11) - The Final Three Questions (21:02) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is sponsored by Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/tftsJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, kicks off Season 3 by reflecting on the podcast's journey and the mission of Capstone Leadership Solutions. She emphasizes the importance of focusing on the “people side” of healthcare, particularly for small and rural healthcare organizations. Sue introduces three key themes for the season: becoming an 'Employer of Choice,' a 'Provider of Choice,' and strengthening the community hospital as a vital community asset. She shares success stories from various hospitals that have transformed their employee engagement and patient satisfaction through adopting a systems-approach to successful change. The episode sets the stage for a season filled with insights on how healthcare leaders can create sustainable progress and build hospitals that communities trust and rely on for generations.For executives of small or rural healthcare organizations -- schedule your complimentary series of systems discovery calls at CapstoneLeadership.net/Contact-UsKey TakeawaysStrong hospitals don't happen by accident; they are designed intentionally.Engagement isn't something you demand; it is something you design.When we strengthen a community hospital, we strengthen the community.Leadership strength and employee contributions are key to being an employer of choice.Standardizing excellence in healthcare leads to community recognition and growth.Weekly podcast episodes in Season 3 of Culture Change RX will focus on key themes of culture, care, and community.We're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

►► GET MY FREE VIDEO & WORKSHEET - SHATTERPROOF YOURSELF LITE! 7 SMALL STEPS TO A GIANT LEAP IN YOUR CONFIDENCEJoin host Adam Gragg and special guest Dr. Stacy Wince as they crack open the vault of vibrant company cultures and spill the three essential decisions every leader needs to supercharge their team.From ice cream bribes with freshman boys to surprise shoe-shopping sprees for dental staff, this episode isn't your average chat about core values and leadership. It's a rollercoaster of real talk, personal stories, and laugh-out-loud moments. Discover how intentionality, accountability and pure awareness can transform even the busiest, most chaotic office into a place people can't wait to show up to, and yes, even at the dentist!Whether you're a business leader, a team member, or just someone who dreams of loving Mondays, this episode is packed with actionable wisdom to help you build a culture that's healthy, fun, and wildly effective. Don't miss out on fresh insights, heart, humor, and a few family squabbles. Tune in now and learn how to make your workplace the envy of the block!CHAPTERS:00:00 "Building a Healthy Culture"08:47 "Ensuring Cultural and Value Fit"11:43 "Be Intentional About Culture"16:02 "Advice Sticks Better Externally"18:30 Empowering Growth Through Support20:30 "Accountability Drives Personal Growth"24:49 "Teamwork in Dental School"28:06 "Leadership Tone Shapes Morale"30:42 "Strong Values Build Resilience"34:02 "Surprising Team with New Shoes"38:00 "Action Drives Transformation"39:32 "Decide Your Legacy Today"Ready to improve your organization's culture? Tune in now and let's build a legacy worth sharing!Connect with Dr. Stacy Wince: DrWince@wincedental.comLearn more about Decide Your Legacy and Adam Gragg: https://www.decideyourlegacy.com/If you enjoyed this episode, don't forget to LIKE, SUBSCRIBE, and SHARE with fellow leaders and friends! Your support helps us keep bringing you valuable content. Be sure to check out Escape Artists Travel and tell them Decide Your Legacy sent you!

In this episode, Jamie sits down with Colin Stevens to talk about the difference between communicating and actually connecting. They unpack why teams can look successful on the outside but be disconnected on the inside, how adversity reveals character, and why connection always carries risk. You'll also learn the two types of respect, the quiet trust-killers that damage teams over time, and the three controllables—effort, attitude, and energy—that determine whether connection grows or dies. www.YourHealth.Org

What You'll Learn in This EpisodeIn this episode, hosts Catherine McDonald and Shayne Daughenbaugh discuss what coaching in the workplace really means. Why it's far more than a buzzword. The conversation breaks down the difference between coaching, training, and mentoring, and explains how coaching serves as a powerful leadership approach for developing people, building trust, and sustaining continuous improvement.They emphasize how coaching shows up in day-to-day work through huddles, Gemba walks, and one-on-ones, and how lean tools like PDCA naturally support a coaching mindset. Key TakeawaysCoaching is a leadership approach, not an event.Coaching is different from training and mentoring.Every day work creates coaching opportunities.LinksLean Solutions 2026 SummitLean Solutions Website⁠⁠Click Here For Shayne Daughenbaugh's LinkedIn⁠⁠Click Here For Catherine McDonald's LinkedIn⁠⁠

Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress. In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing how you can lead even when emotions are high!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep184       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

In this episode of the Brand Narrative podcast, author/speaker Jim Knight shares insights and lessons learned for employers in search of an engaged team and customers who are not just satisfied, but brand advocates. Links discussed in this episode include: Jim Knight's bio Jim's latest book, Engagement that Rocks. The Brand Narrative podcast is produced and published by Findsome & Winmore and hosted by Matt Certo, agency CEO and author of Formulaic: How Thriving Companies Market from the Core.

Send us a textDisconnected managers are quietly hurting performance, culture, and execution, and many leaders don't realize it until retention, engagement, and results start slipping.In Let's Get Practical | Episode 101, we talk with Greg Roche, a retention and workplace connection expert, about why leadership disconnection is increasing, how hybrid work and technology are driving workplace loneliness, and why employee engagement and retention depend more on authentic human connection than perks, programs, or policies.This episode is essential listening for leaders, managers, executives, and people leaders navigating today's hybrid and remote work environments.You'll learn practical strategies to:• Rebuild trust and connection across teams• Reduce conflict and unnecessary escalations• Improve execution and accountability• Strengthen workplace culture and employee retentionIf you care about leadership development, management effectiveness, workplace culture, employee engagement, and the future of work, this conversation will shift how you lead.

In the latest episode of The Health Literacy 2.0 Podcast, host Seth Serxner welcomes Maddison Bezdicek, VP of Strategic Vendor Services at Captive Resources, for a deep dive into the evolving challenges - and opportunities - employers face in workforce health literacy, cost control, and benefit strategy.Maddison brings a decade-plus of experience in health strategy leadership across insurance brokerage, carrier consulting, and now the captive space, where groups of employers join forces to manage healthcare risk and costs together. With a foundation in exercise science and hands-on knowledge from both the vendor and employer sides, Maddison specializes in forging partnerships and guiding organizations through the complexities of benefits, wellness, vendor selection, and data-driven decision-making.Seth and Maddison explore:Unpacking Group Captives: How employer collectives are creating greater purchasing power and shared strategies for better healthcare cost management.Managing Rising Health Costs: Why skyrocketing benefits spending is a top pain point—and how employers are seeking stability before focusing on employee wellness interventions.Pharmacy as a Cost Driver: Tackling the often-overlooked impact of pharmacy spend (up to 50% of total healthcare costs) through smarter PBM relationships and contracts.Data-Driven Decisions: The shift from limited claims data to deeper analytics - enabling tailored interventions and more effective vendor partnerships.Point Solution Fatigue: The reality of too many health and wellness programs - and how narrowing focus and improving communication is driving better employee engagement.Reframing Engagement Metrics: Moving from utilization rates to targeting the right populations, and the rise of outcome-based (“case unit”) pricing models for vendors.Digital Health's Double-Edged Sword: Opportunities and challenges in leveraging digital platforms for engagement, including the importance of understanding and respecting different employee populations.The Health Literacy Imperative: The growing employer interest—if not frustration—around empowering employees to better navigate healthcare, and why education often remains a tough nut to crack at scale.Responsible Use of AI: Balancing back-end administrative efficiency with the irreplaceable value of human connection, especially in sensitive health scenarios.With practical perspectives on everything from vendor evaluation to the human experience behind benefit designs, this episode reminds us that while technology and strategy are vital, it's the employee's real-world journey that should remain front and center.Learn About EdLogicsWant to see how EdLogics' gamified platform can boost health literacy, drive engagement in health and wellness programs, and help people live happier, healthier lives?Visit the EdLogics website: www.edlogics.com.

In this episode, Dave Hoekstra of Calabrio sits down with Jinesh Nair, Head of Service Planning & Performance at Hargreaves Lansdown, to discuss how one of the UK's leading financial services organizations transformed its approach to workforce planning.Jinesh shares how a 350-agent operation spanning 25 departments tackled declining schedule adherence, 43% shrinkage, and highly manual real-time management by building a service planning function from the ground up. With Calabrio at the center, the team introduced greater agent autonomy, meaningful adherence and performance KPIs, and a data-driven real-time approach that shifted planners from manual adjustments to proactive insights.The results speak for themselves: schedule adherence increased from 82% to 91%, multiskilling became a strategic advantage, and the contact center evolved into a more resilient, connected part of the organization.The conversation explores why investing in the right people and processes matters more than tools alone, and why Net Promoter Score remains the ultimate pulse of the organization, reflecting customer experience, brand, and revenue in a single metric.

Want a clear view of where HR in Ireland is heading and how to prepare your team for what's next? Bill Banham sits down with Alison Hodgson, Market Director at CIPD Ireland, to map the practical priorities that will define people leadership in 2026: target operating models tuned to strategy, a smarter approach to productivity in hybrid work, cultures that enable creativity, and talent systems built on lifelong learning.Alison shares why operating models belong at the top of every HR agenda, walking through how structure, role design, skills, and workflows must link to the “book of work.” We dive into the messy middle of performance and productivity, where outcomes matter more than presenteeism and thoughtful in-person moments can supercharge collaboration. We also dig into Ireland's unique context—an agile, open economy balancing flexible work with rising commute costs—and how that shapes retention, skills development, and the everyday realities of leading teams.A major focus is capability building beyond HR. With a vast population of non-HR people managers in SMEs, CIPD's group affiliate access and AI-powered resource hub equip managers with templates, playbooks, and just-in-time guidance for performance reviews, tough conversations, and change. We spotlight the Feb 13th CIPD HR Awards in Ireland, where standout entries demonstrate data-driven baselines, measurable impact, and sustained outcomes—and note the streamlined pathway to the global People Management Awards. Plus, we preview the April conference on people, purpose, and performance, featuring case studies, international voices, and practical tools you can put to work.If you care about building resilient teams, narrowing skills gaps, and turning culture into a real performance advantage, you'll find tactics and examples you can use today. Subscribe, share with your HR peers, and leave a review with your biggest takeaway—what's your top HR priority for 2026?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The hidden cost of untreated menopause in the workplace isn't just personal discomfort—it's lost productivity, stalled careers, and organisations quietly losing experienced talent.In this episode of the HRchat Podcast, host Pauline James sits down with Dr Woganee Filate, respirologist, sleep medicine physician, and co-founder of Loom Women's Health, to unpack how menopause directly affects performance, retention, and workplace culture.As many as 1 in 10 women leave the workforce due to unmanaged menopausal symptoms, including brain fog, hot flashes, heavy bleeding, mood changes, and chronic sleep disruption—often at the peak of their careers. Dr Filate explains why menopause is a workplace issue, not a private health matter, and why silence costs employers far more than support ever will.This conversation bridges medicine and management, covering:The real workplace impact and economic cost of untreated menopauseThe most disruptive menopausal symptoms at work—and why they matterEvidence-based treatments, including hormone and non-hormonal optionsSleep, mental health, and lifestyle strategies that restore focus and performanceLow-cost workplace accommodations employers can implement quicklyHow education, formal menopause policies, and internal champions reduce stigmaSafer disclosure paths and better support for midlife women at workWhy menopause care is a long-term performance and retention strategyDr Filate also shares her own mid-career pivot into entrepreneurship, challenging outdated ideas about career peaks and reminding leaders that purpose, flexibility, and support are powerful retention tools.If you lead people, manage benefits, or care about inclusion, wellbeing, and keeping experienced talent thriving through every stage of life, this episode provides practical insights and clear first steps.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, discusses the critical role of relationships in frontline leadership within healthcare. She emphasizes that effective leadership is not just about authority or tasks, but about building and maintaining strong relationships with employees, bosses, HR partners, peers and more. Sue outlines seven key relationships that are essential for success and provides a bonus resource on how to proactively strengthen these connections to enhance engagement and performance. Relationships are the foundation of effective leadership.Strong relationships lead to better employee engagement and retention.Strengthening relationships can be a valuable proactive and routine activity.Access a detailed resource which guides relationship ratings and improvement recommendations: email info@capstoneleadership.net to request the 7 Key Relationships resource.We're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health, for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery, explains why tone is the packaging that determines whether a message gets opened, and explores how ego blocks empathy in moments of conflict. The episode ends with a simple, powerful challenge: if you want to elevate your career and relationships, start by becoming a better listener. www.YourHealth.Org

We're excited to welcome Mark Dunahoo, President & COO of TruHu, into the studio for a thoughtful conversation on employee engagement and feedback.In this episode, we dive into TruHu's mission, how organizations can better listen to their people, and what HR leaders should be thinking about as they look to strengthen culture, communication, and trust across their teams.We cover:Practical approaches to employee engagementWhy feedback systems often fail—and how to improve themWhat HR leaders should prioritize right nowTools and strategies that actually work in the real worldThis episode is a great watch for HR professionals who care about culture, connection, and building workplaces where people feel heard.Special thanks to our sponsors:TruHu, Excel Health, Cigna, KLB, and Rula#HR #HumanResources #HRPodcast #EmployeeEngagement #HRTechnology #EmployeeFeedback #WorkplaceCulture #EmployeeBenefits

Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress.In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing how you can get results from your team without babysitting them!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep183       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

What if the biggest AI disruption isn't at the entry level, but right in the middle of your org chart? Bill Banham sits down with Brian Kropp, VP of Global Insights at Heidrick and Struggles, to explore why the winners are treating AI as a people and change problem, not a tech project—and how that shift rewrites HR's mandate.We start with speed. Startups jump from idea to pilot in 30 days; large enterprises often take 270. Training alone won't fix that gap. Brian lays out a concrete path: give teams specific tasks and roles to experiment with, shrink approvals, and track learning as a real return. He makes a sharp case for “R before ROI,” arguing that early value shows up as capability, not neat cost savings, and that CHROs should design experiments that surface where returns exist before scaling investment.Then we tackle the middle manager shakeup. Scheduling, approvals, status updates, and first-line coaching are ripe for automation or AI agents. That could remove 30 to 50 percent of a manager's workload, forcing a choice: fewer managers or a redesigned role focused on judgment, sensemaking, escalation, and culture. Brian Kropp warns that without a plan, finance will default to cuts that hurt long-term capacity. He also maps where job evolution is most visible—from call centers and finance ops to diagnostic work—and why liberal arts and market insight skills may surge as tech meets cultural change to create breakthrough opportunities.The conversation closes with two pivotal moves: setting an explicit formula to split AI savings between margin and reinvestment in people, and standing up a new role—VP of AI Workforce Transformation. This team would own task design for automation vs augmentation, agent selection and “performance management,” and the operating system for fast, safe experimentation at scale. If you're a CHRO, HR leader, or curious operator, this is a pragmatic playbook for turning demos into durable advantage.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode of Live Like a Leader, I sit down with organizational development expert Gil Crosby (https://www.crosbyod.com/) to explore timeless principles for change, leadership, and frontline empowerment. Learn why most “programs” fail, how to balance authority with freedom, and how leaders can unlock performance by listening to the people closest to the work.Gil Crosby has been an Organization Development Professional since 1984. He applies the Social Science of Kurt Lewin to help organizations navigate change and improve performance, as the same principles apply in both business and society. He is also a Professor at the Leadership Institute of Seattle, and he has just published his 7th book, Leadership and the Front-Line Workforce, for anyone in an organization. Here's what we get into: Kurt Lewin's social science—and why it still worksGil explains Lewin's core insight: when people who live with the problem talk it through together, design solutions that make sense to them, and test them, change actually sticks. Whether it's improving productivity in a plant or reducing violence in a community, people implement what they help shape. Why “forcing best practices” often failsWe talk about how organizations take something like Lean or the Toyota Production System and try to copy-paste it—usually by forcing compliance. Gil highlights what gets left out: at Toyota, when a worker stops the line, the supervisor's first response is “Thank you.” That level of respect and engagement is the point—and when it's missing, the system becomes just another top-down “program of the month.” A perfect frontline story: the Channel Locks lessonGil tells an incredible example from a manufacturing plant: management tried to reduce theft by making workers check out channel locks (basic tools used constantly), which slowed production every time someone needed one. When we asked the obvious question—what does downtime cost compared to a $15 tool?—The plant manager immediately changed course: “Tomorrow, we're putting channel locks everywhere.”And the best part? Once workers saw leadership was actually listening, they didn't steal them. Trust went up, friction went down, and productivity improved. Empowerment isn't “nice”—it's operationalI share why bad customer service drives me crazy (including what I've seen in Slovakia), and the pattern underneath it: people on the front line aren't empowered to make decisions. If the people closest to the work can't act, everything bottlenecks—and leadership often doesn't even know what's broken. Battlefield leadership and “commander's intent.”We connect this to military lessons: when leaders hoard information and control, people suffer. When teams understand the goal and the intent, they can make smarter decisions in real time. That's true in combat, and it's true in business. Democracy vs. autocracy—at work and in societyGil shares Lewin's conclusion that hit me hard: every generation has to learn how to be effective democratic citizens, because democracy isn't self-sustaining. The same is true inside organizations: if people aren't taught how to think, participate, and take ownership, you'll get passivity… or rebellion. The leadership sweet spot: structure + freedomOne of my favorite parts: Gil breaks leadership down as a balance of structure and freedom.People need clarity, information, accountability, and guidance.They also need autonomy and space to think.Too much control creates compliance-without-commitment. Too little structure turns into leaderless chaos. Meetings, fear, and why delegation is so hardWe talk about why leaders struggle to delegate well: endless meetings, unclear authority structures, and fear—fear of upsetting someone, fear of saying no, fear of authority (often rooted way earlier than work). I share a line I coach leaders to use when they're overloaded: “I'd be happy to do that. I'm maxed out—what would you like me to deprioritize so I can take this on?” Gil's low moment, and a leadership lessonGil opens up about the Great Recession: no safety net, consulting work dried up, and he drove a taxi to survive. His takeaway is powerful: do your best, no matter the role. And don't get cocky when money is flowing, because it can stop.MY BIGGEST TAKEAWAYIf you want performance, stop trying to “roll out” solutions to people. Build solutions with them. The front line sees what leadership can't—and when you treat them like owners instead of obstacles, everything improves: morale, execution, and results. --------John Bates provides 1:1 Executive Communications Coaching, both in-person and online. He also gets 92+ Net Promoter Scores for his large and small group leadership development trainings at organizations like Johnson & Johnson, NASA, Google, Intuit, Boston Scientific, and many more. Find more at https://executivespeakingsuccess.com.Sign up for his weekly micro-trainings for free at https://johnbates.com/mini-trainings and create a great leadership communications habit that makes you the kind of leader who inspires trust, loyalty, and connection.

In this episode of Disruption/Interruption, KJ sits down with Joey Coleman, two-time Wall Street Journal bestselling author and expert in experience design and retention strategy. Joey reveals the shocking truth about employee turnover—costing businesses a trillion dollars annually—and shares his proven framework for transforming the first 100 days of any relationship. From his background as a criminal defense attorney and White House advisor to consulting with NASA, Volkswagen, and Zappos, Joey brings unique insights into why companies lose employees and customers, and more importantly, how to keep them. Four Key Takeaways The First Day Crisis (10:25) 4% of all new hires quit after their first day of work globally, and by day 45, that number jumps to 22%. By the one-year mark, 40% of employees have left—costing U.S. businesses approximately $1 trillion annually. The True Cost of Turnover (13:00) Replacing an employee costs between 100-300% of their annual salary just to get someone new into the seat—not including their actual salary and benefits. For a $50,000 employee, you're looking at $50,000-$150,000 in replacement costs alone. HR's Shift from Culture to Compliance (27:00) Over the past 50 years, HR departments have shifted focus from creating great workplace cultures to managing compliance, documentation, and litigation prevention—leaving no one responsible for making the workplace the best it can be. The Remarkable Organization Test (35:31) "The way you know you're running a remarkable organization is if you announce you're hiring and your existing employees immediately recommend amazing people they want to work with. In most organizations, internal referral candidates measure close to zero." Quote of the Show (28:12):"There is no one who wakes up in the morning, looks in the mirror and says, 'My primary job when I get to work today is to make sure that this is the best place that any of these people have ever worked.'" – Joey Coleman Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Joey Coleman: LinkedIn: https://www.linkedin.com/in/joeycoleman1/ How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

The world of work has changed forever—and it's still changing. COVID 19 didn't just disrupt where we work—it transformed how we think about careers, leadership, learning, and culture. In this powerful conversation, Nicole Greer and Steve Cadigan unpack the aftershocks of the “workquake” and what they mean for both employees and employers.Steve shares insights from scaling LinkedIn from 400 to 4,000 employees, explains why learning velocity matters more than tenure, and challenges traditional ideas about loyalty, retention, and talent strategy. From embracing ambiguity and building entrepreneurial teams to rethinking training, alumni networks, and career ownership, this episode is packed with practical wisdom for leaders navigating today's hyper-change environment.If you care about building a vibrant, adaptive culture where people can grow and create value—this episode is for you.Vibrant Highlights:00:03:00 – Steve explains why the “pajama revolution” and remote work debates aren't going away, and why leaders must stop looking for a one-size-fits-all answer and start embracing flexibility.00:07:50 – Nicole and Steve dive into why tolerance for ambiguity is now a critical leadership skill and how being “more human” is the secret advantage AI can't replace.00:13:45 – A powerful mindset shift as Steve reframes loyalty, tenure, and turnover—and explains why creating value is what actually makes employees more valuable in today's workforce.00:22:25 – Steve drops a game-changing insight: people aren't disloyal to companies, they're loyal to learning—and explains what leaders must do to keep great people engaged.00:43:40 – A behind-the-scenes story from LinkedIn on learning velocity, revealing how leaders can identify fast learners and build future-ready talent from within.Connect with Steve:Steve's book, Workquake: https://a.co/d/i5StO4jSteve's website: https://stevecadigan.com/Also mentioned in this episode:Mindset by Carol Dweck: https://a.co/d/i43IUYwListen at vibrantculture.com/podcast or wherever you get your podcasts!Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.Visit vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE

Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress.In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs. So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing actionable steps on how you can finally stop doing it all by yourself!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep182       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support!https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday Almost three years after his last appearance, Rob Nazzal returns to Voices From the Bench, this time joined by Mike Alessio of Bonadent Dental Laboratory (https://bonadent.com/). The conversation dives deep into lab leadership, culture, transparency, and how data—when used the right way—can empower teams instead of policing them. Mike shares his 32-year journey with Bonadent, from starting as a pickup-and-delivery driver to leading the Danaren division, and explains how a family-owned lab has grown into a multi-location organization without losing its people-first culture. Rob and Mike unpack the realities of tracking productivity on the lab floor, the challenges of sharing metrics openly, and why transparency builds trust, alignment, and accountability when done with intention. The discussion shifts to quality vs. productivity, the difficulty of truly measuring “quality,” and why labs must lead with craftsmanship before numbers. They also explore how digital workflows, QC processes, and proactive communication with doctors impact remakes, efficiency, and relationships. On the sales side, Rob breaks down how icortica (https://www.icortica.com/voices) helps labs grow by focusing on existing customers, improving retention, and giving sales teams real-time insights into what conversations they should be having—right before they walk into an office. Mike and Elvis share firsthand experiences using icortica (https://www.icortica.com/voices), highlighting how real-time data, centralized notes, and smart alerts change the way sales reps prepare, prioritize, and perform. The episode wraps with a look at Bonadent's unique culture (including their famous converted Walmart lab), long employee tenure, and why investing in people, transparency, and the right technology is the real key to sustainable growth in today's dental lab landscape. If you want to grow your business, you need clear insight into what's happening inside your operation and across your customer journey. That's where Icortica comes in. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Special Guests: Mike Alessio and Rob Nazzal.