Podcasts about Employee engagement

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Best podcasts about Employee engagement

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Latest podcast episodes about Employee engagement

Think Fast, Talk Smart: Communication Techniques.
219. Six Motivations, One Workplace: Who Are You at Work?

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Jul 29, 2025 24:33 Transcription Available


When communicating with their employees, most firms have no idea who they're talking to.Good communication is about knowing your audience. But if your organization is only focused on knowing your customers, James Root says you're forgetting a whole other cohort: your employees.Root is a senior partner at Bain & Company, Chair of Bain Futures, and author of The Archetype Effect, in which he reveals a simple but overlooked truth: people want different things from their jobs. Despite this, most companies' approach to employee motivation and reward is one-size-fits-all. “Every aspect of the standard organization model is built around this idea of the average worker,” he says. The problem? No average worker exists. “What people want from work is highly varied,” he says, and while many organizations spend millions to learn what drives their customers, “The mystery is why haven't we applied that same thinking to our workers?"In this episode of Think Fast, Talk Smart, Root and host Matt Abrahams explore how firms can transform organizational success by understanding their internal audience. Whether you're trying to attract new talent or encourage better performance from the team you already have, Root's research shows why it's about knowing your audience — recognizing that different people are motivated by fundamentally different things at work.Episode Reference Links:James RootJames' Book: The Archetype EffectThe Archetype QuizEp.176 From Stereotypes to Synergy: Communicating Across GenerationsEp.104 How to Change: Building Better Habits and Behaviors (And Getting Out of Your Own Way) Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:21) - The Evolving Nature of Work (05:21) - Leading Multigenerational Teams (08:50) - The Six Archetypes Explained (13:55) - The Archetypes Evolution (19:33) - The Final Three Question (22:51) - Conclusion  ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.    

High 5 Adventure - The Podcast
Organizational Culture and Staff Retention | Jim Grout

High 5 Adventure - The Podcast

Play Episode Listen Later Jul 29, 2025 17:37


This conversation delves into the significance of organizational culture, emphasizing its role in staff retention, employee engagement, and overall organizational health. Phil and Jim discuss the intentional strategies employed at High 5 to foster a positive culture, the importance of personal connections, and how challenges can test and strengthen that culture. They highlight the need for organizations to prioritize relationships and create environments conducive to growth, ultimately leading to a more engaged and committed workforce.   Culture is integral to what we do. Creating conditions suitable for growth is essential. Modeling good culture is more impactful than direct advice. Building connections and relationships is key to retention. Simple gestures can significantly enhance workplace culture. People leave jobs due to feelings, not just salary. Intentional strategies are necessary for fostering culture. Personal connections enhance team dynamics and morale. Culture is tested during challenging times, revealing its strength. A strong culture can coexist with financial success. Connect with Phil; email - podcast@high5adventure.org instagram - https://www.instagram.com/verticalplaypen/ Support the podcast - verticalplaypen.org Music and sound effects - epidemicsound.com

LTC University Podcast
EQ > IQ: The Real Math of Better Leadership

LTC University Podcast

Play Episode Listen Later Jul 29, 2025 38:08


Episode NotesWhy listening is the most underutilized leadership superpowerThe hidden root causes of burnout (hint: it's not just overwork)How to give and receive feedback without triggering egoBuilding psychological safety one honest moment at a timeThe surprising reason why emotionally intelligent leaders are the most effectiveRecommended Resources:Dare to Lead by Brené BrownLeaders Eat Last by Simon SinekThink Again by Adam GrantPodcast: WorkLife with Adam Grant www.YourHealth.Org

Grow A Small Business Podcast
Maria Nicholas Groves on Growing Talent Growth Partners from $350K to $2M with 6 Staff & 10 Contractors, Serving Clients Nationwide, and Achieving an Impressive NPS of 88 with Client-Obsessed Leadership. (Episode 702 - Maria Nicholas Groves)

Grow A Small Business Podcast

Play Episode Listen Later Jul 29, 2025 35:36


In this episode of Grow a Small Business, host Troy Trewin interviews Maria Nicholas Groves, founder of Talent Growth Partners, based in Milwaukee, USA. Starting in 2016, Maria built her talent advisory firm from $350K in year one to just under 2 million, growing 20% year over year. The business offers leadership development, coaching, fractional HR, and full-cycle recruiting with a team of 6 FTEs and 10 contractors. Maria shares how her team maintains an impressive Net Promoter Score of 88 by obsessing over client success. She also discusses the importance of culture, hiring for alignment, and consistently celebrating wins while scaling. Other Resources: An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it's FREE. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Maria Nicholas Groves, the hardest thing is balancing the need to consistently celebrate wins while also pushing toward future goals and ensuring the team stays aligned with the evolving vision. What's your favorite business book that has helped you the most? Maria Nicholas Groves shared that her favorite business book is What Got You Here Won't Get You There by Marshall Goldsmith, as it highlights the importance of staying agile and continually growing as a leader. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Maria Nicholas Groves shared that she starts each day with the Optimal Living Daily podcast. It's a short and diverse resource that helps set a positive mindset, drawing lessons from various authors and thought leaders. What tool or resource would you recommend to grow a small business? According to Maria Nicholas Groves, LinkedIn Learning is a great resource, along with leveraging AI tools like ChatGPT, CoPilot, or Gemini to increase efficiency. She also emphasizes understanding your personal learning style to maximize growth. What advice would you give yourself on day one of starting out in business? Maria Nicholas Groves shared that if she could give herself advice on day one, it would be: "Don't play small." She believes in going after big goals with confidence from the very beginning. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Building a kick-ass culture is just as important as having a healthy sales pipeline – Maria Nicholas Groves The companies that win are the ones that never take their eye off both sales and delivery – Maria Nicholas Groves Leadership is about aligning your team around vision while staying obsessed with client success – Maria Nicholas Groves      

Employee Survival Guide
S6 Ep.130: Gallup's "State of the Global Workplace: 2025 Report"

Employee Survival Guide

Play Episode Listen Later Jul 29, 2025 25:11 Transcription Available


Comment on the Show by Sending Mark a Text Message.The global workplace teeters on the edge of a major shift, and Gallup's State of the Global Workplace 2025 report confirms what many have sensed. Employee engagement has fallen from 23% to 21% in 2024, mirroring the drop seen during COVID-19 lockdowns and costing the global economy a staggering $438 billion in lost productivity.Surprisingly, the primary driver isn't frontline worker burnout but a significant decline in manager engagement, which fell from 30% to 27%. Young managers under 35 saw their engagement drop by five percentage points, while female managers experienced an alarming seven-point decline. Caught between increasing executive demands and evolving employee expectations, managers are being asked to "square the circle" – achieve the impossible amid constant disruption.This matters tremendously because 70% of team engagement is directly attributable to the manager. When they struggle, teams inevitably follow suit, creating a devastating ripple effect throughout organizations. The connection between engagement and overall wellbeing is equally clear – half of engaged employees report thriving in their overall lives, compared to just one-third of disengaged workers.Yet hidden within this challenge lies a transformative opportunity. Gallup estimates a fully engaged global workforce could add $9.6 trillion to the world economy – equivalent to about 9% of global GDP. The pathway to unlocking this potential is surprisingly achievable: providing basic manager training (currently missing for 56% of managers), teaching effective coaching techniques, and implementing ongoing development focused on wellbeing.Regional variations add fascinating context to the global picture. The US, Canada, Latin America and the Caribbean lead with 31% engagement, while Europe lags significantly at just 13%. Australia and New Zealand boast the highest thriving rates at 56%, contrasting sharply with South Asia's concerning 15%.As artificial intelligence transforms workplaces worldwide, this pivotal moment demands strategic choices. Will organizations leverage technology to elevate human potential or risk further disengagement? The data makes one thing abundantly clear: the future of work isn't fundamentally about technology – it's about human connection, empathetic leadership, and strategic development of our most valuable resource: people. If you enjoyed this episode of the Employee Survival Guide please like us on Facebook, Twitter and LinkedIn. We would really appreciate if you could leave a review of this podcast on your favorite podcast player such as Apple Podcasts. Leaving a review will inform other listeners you found the content on this podcast is important in the area of employment law in the United States. For more information, please contact our employment attorneys at Carey & Associates, P.C. at 203-255-4150, www.capclaw.com.Disclaimer: For educational use only, not intended to be legal advice.

OFFBounds - #1 Podcast for Commerce Leaders
80. (Recorded Live) How Happy Employees Create Better Retail Customer Experiences | NRF APAC 2025

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Jul 29, 2025 24:08


In this special episode recorded live at NRF APAC 2025 in Singapore, Paula Macaggi sits down with Panchalee Weeratammawat, Chief People Officer at Central Retail Group, and Mia Anderson, GM of Retail and Channels at 2degrees, to explore how investing in employee happiness leads to stronger customer experiences and business growth. From transforming HR into a strategic powerhouse to turning around employee NPS from -19 to +72, this candid conversation reveals the fundamental strategies behind building a people-first culture in retail.

Loyalty Podcast
Newscast 25 - The Employee Engagement Episode

Loyalty Podcast

Play Episode Listen Later Jul 27, 2025 37:45


Rick Ferguson takes a two-part deep dive into the connections between employee engagement and customer loyalty.

Find Grow Keep
2.121 How Much Should HR Really Cost? The Hidden Risks of Underinvesting in Your People

Find Grow Keep

Play Episode Listen Later Jul 27, 2025 10:47 Transcription Available


HR isn't just a line item or a compliance tick-box. It's a strategic investment that can either help your business grow or quietly cost you through high turnover, poor onboarding, and disengaged teams. In this episode, Karen breaks down:What the data says about HR costs (and what benchmarks you should ignore)The hidden financial and cultural risks of underinvesting in peopleHow HR should look and function at different business stages—from 5 to 100+ employeesWhy smart, strategic HR pays for itself (and then some) If you're still relying on admin or payroll to “do HR,” you may be holding your business back. Tune in to learn how the right investment in people can actually boost your bottom line—and what it looks like to scale HR as you scale your team. Make sure to subscribe to stay updated with new releases on Mondays! Visit amplifyhr.com.au for more insights and resources.  Send us a textGet our free eBook packed with practical strategies to attract, engage, and retain top talent. Perfect for business owners and leaders focused on building a thriving team. Download it at amplifyhr.com.au/downloadable/find-grow-keep

The POZCAST: Career & Life Journeys with Adam Posner
Joelle Emerson: The Paradigm Shift: Rethinking Workplace Culture with

The POZCAST: Career & Life Journeys with Adam Posner

Play Episode Listen Later Jul 25, 2025 51:43


#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com Takeaways - Joelle Emerson emphasizes the importance of making the world a better place through one's work.- Her journey into law was influenced by a personal trauma that highlighted the need for justice.- Joelle's pivot from practicing law to consulting was driven by a desire to create proactive solutions.- The tech industry's evolving conversation around culture and diversity has opened new opportunities for consulting.- Hiring for 'culture fit' often leads to homogeneity rather than diversity of thought.- Structured interview processes are essential for fair and equitable hiring practices.- Change management is crucial for implementing new hiring strategies successfully.- Early failures in business taught Joelle the importance of engaging people in new processes.- Leadership alignment is key to successful DEI initiatives within organizations.- The current state of DEI is complex, with varying definitions and levels of commitment across companies. DEI has become a target for scrutiny due to a lack of shared definitions.- Equity is often misunderstood, leading to misconceptions about its goals.- Diversity encompasses a wide range of identities beyond race and gender.- Generational differences in the workforce require tailored management strategies.- Training for managers must evolve to meet the complexities of modern workplaces.- Data and AI can provide valuable insights into organizational culture.- Reverse discrimination is a real concern, but not as common as perceived.- Thoughtful DEI initiatives can benefit all employees, not just specific groups.- Organizations are increasingly embedding DEI into their core practices.- Continuous learning and upskilling are essential for employee growth. Chapters00:00 Introduction to Joelle Emerson and Paradigm01:54 Joelle's Journey to Law and Civil Rights04:39 The Pivot from Law to Consulting08:31 The Birth of Paradigm and Cultural Conversations10:05 The Flaws of 'Culture Fit' in Hiring12:53 The Importance of Structured Interview Processes16:10 Learning from Early Failures in Business20:51 Aligning Leadership with DEI Initiatives23:46 The Current State of DEI in Organizations25:22 Understanding DEI: Definitions and Misconceptions29:02 Generational Dynamics in the Workforce32:53 The Evolving Role of Management in a Complex World36:41 Data-Driven Insights: The Power of AI in Culture39:23 Navigating Reverse Discrimination and Fairness in DEI41:51 Future Trends: Building Cultures for Everyone46:44 Embracing AI: Opportunities and Growth in the Workplace 

The Dental Economist Show
Dr. Alex Sharp on Why Most Dental Marketing Fails & How To Crack the Code

The Dental Economist Show

Play Episode Listen Later Jul 24, 2025 47:11


In many cases, it helps to follow the roadmap to success laid down by those before us. In most cases, it helps to observe what people have done differently, and be inspired by the uniqueness of it all! The latest episode of The Dental Economist Show with host Mike Huffaker brings a dynamic conversation to the table as Mike sits down with Dr. Alex Sharp, CEO of Shared Practices Group, to explore how a dental podcast evolved into a thriving 38-location DSO. From pioneering a fully remote dental support organization to mastering denture and implant-focused practices, discover why "going deep" beats "going wide" in today's dental landscape. From how to build a scalable culture across remote teams to the surprising reasons why human capital remains the cornerstone of dental success, this episode brings unique insights to scaling your dental practice in today's day and age, without compromising on excellence.

Leadership Strategies for Tomorrow's Leaders
Part I: The Hidden Cost of Treating Symptoms Instead of Root Causes

Leadership Strategies for Tomorrow's Leaders

Play Episode Listen Later Jul 24, 2025 18:52


Introduction: What does culture really mean beyond the buzzwords and ping pong tables? In this episode, we explore the real foundations of engaged teams with Shannon Nutter, former C-suite leader who led global operations. We'll uncover why 79% of employees are disengaged and what leaders can do to create environments where people actually want to contribute their best work. Summary: Shannon breaks down the difference between surface-level culture initiatives and the deep work of creating psychological safety. She shares practical insights on balancing efficiency with effectiveness, the power of clarity in leadership, and why treating symptoms instead of root causes keeps teams stuck in endless cycles of firefighting. Highlights: Why engagement scores are at a devastating 21% despite all the "collegial culture" talk The T-bar concept: balancing human needs with business results How to create psychological safety where teams can fail, debate, and challenge ideas The difference between compliance (capturing minds) and commitment (capturing hearts) Real examples of when technology should step back and humans should step forward Key Takeaways: Culture isn't benefits or perks - it's how work gets done AND how it makes people feel Leaders must create focus, alignment, clarity, accountability, and psychological safety Ask yourself: "When was the last time someone disagreed with me publicly?" Efficiency without effectiveness is just busy work that doesn't solve real problems Next Steps: Evaluate your team's psychological safety by tracking when people last disagreed with you Review your current processes - are you solving problems or just making things faster? Schedule one-on-ones focused on understanding what motivates each team member Connect with Shannon on LinkedIn: https://www.linkedin.com/in/shannon-nutter/

HRchat Podcast
From Hard Hats to High Earnings: Scaffolding's Secret Career Appeal

HRchat Podcast

Play Episode Listen Later Jul 24, 2025 21:34 Transcription Available


Ever considered a career in scaffolding? Most haven't, but Paul Napper is on a mission to change that perception. As the Head of Training and Education at NASC (National Access and Scaffolding Confederation), Paul joins Bill Banham on the HRchat Show to reveal how this overlooked industry offers diverse career pathways and impressive earning potential."There are people I know earning £100,000 a year," Paul explains, highlighting how advanced scaffolders, especially those working in specialized sectors like offshore platforms, can achieve significant financial success. But perhaps more surprising is the range of career options beyond the physical construction work. The industry needs designers, contract managers, health and safety specialists, trainers, and entrepreneurs – creating opportunities for individuals with varied skills and interests.The timing couldn't be better for exploring this field. With approximately 1,800 weekly vacancies in scaffolding across the UK, there's a genuine skills gap that needs filling. The NASC is actively working to bridge this gap through innovative approaches, including their "talent pack" with VR headsets that allow potential recruits to virtually experience scaffolding work, a talent portal connecting job seekers with employers, and partnerships with educational institutions to develop clear career pathways from entry-level positions through to university qualifications.What sets scaffolding apart is its global relevance. The UK leads worldwide in scaffolding standards through technical guidance documents like TG20 and TG30. Countries including Australia, Malaysia, Jersey, and even the United States are now looking to adopt these standards, creating international opportunities for UK-trained scaffolding professionals. As major projects like the new Universal Studios theme park in the UK and worldwide construction continue to drive demand, scaffolding represents not just a job, but a career with genuine security and advancement potential.Whether you're a school leaver, considering a career change, or simply curious about unexpected professional paths, Paul's insights reveal an industry that offers far more than meets the eye. Connect with him on LinkedIn or visit nasc.org.uk to explore how you might build a future in this dynamic field.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The Future of Internal Communication
Prioritising heart and soul in business with Shetal Joshi

The Future of Internal Communication

Play Episode Listen Later Jul 23, 2025 47:17


Gallup's 2025 State of the Global Workplace research reveals a drop in global engagement for only the second time in twelve years. In particular, it shows a sharp drop in manager engagement. This is particularly concerning at a time when all organisations need unity, cohesion and goodwill to combat increasingly challenging market conditions. Shetal Joshi has been a lifelong advocate for the soul of business since the start of her career in the late 1990s. As Head of Internal Communication and Employee Engagement, she's a firm believer in the value of active listening and hearing what's on people's minds as they go about their day-to-day business. In this episode, Jen, Dom and Cat chat with Shetal to discover more about the soul of business and its link to colleague engagement, purpose and high performance. About Shetal Joshi Shetal Joshi is a seasoned internal communications and employee engagement expert with over 20 year of experience shaping strategic communication frameworks across global organisations. Currently serving as the Head of Internal Communications and Employee Engagement at Ørsted UK, Shetal has established internal communications as a strategic enabler, driving employee trust, culture and belonging. She partners closely with executive teams, leading global transformation and change projects, and has been instrumental in enhancing the visibility of senior leaders and strengthening employee connections. Prior to her role at Ørsted, Shetal led internal and external communications at RAPT Dev London, where she developed strategic communication initiatives to engage frontline employees and external stakeholders. She also spent over 18 years at BT Group, where she held senior roles in internal communications, change management, and brand alignment, supporting major campaigns and diversity initiatives. Shetal is an Accredited Life Coach with the Association of Coaching and a Mental Health First Aider, demonstrating her commitment to personal growth, resilience, and wellbeing. She is a Fellow of the Institute of Internal Communications (IoIC) and has contributed to the development of the IoIC Charter for AI. Shetal's expertise in influencing executive narratives, stakeholder engagement, and employee voice makes her a trusted advisor in navigating change and fostering organisational alignment. In addition to her professional achievements, Shetal is a former Board of Trustee Member for Sands, The Baby Loss Charity, where she supported diversity and inclusion in maternal health. She was honoured with the Sheila McKechnie Amplifying Voices Award for her advocacy work in highlighting disparities in Asian baby loss. Shetal brings a wealth of knowledge in leadership communications, change management, and employee engagement, making her an insightful and inspiring speaker.   Find Shetal on LinkedIn: https://www.linkedin.com/in/shetal-joshi-fiic-62318b1/

HRchat Podcast
The Flexibility Revolution with Dessalen Wood, Syntax

HRchat Podcast

Play Episode Listen Later Jul 23, 2025 26:59 Transcription Available


The days of mandatory office attendance are (mostly) behind us, but how do you maintain a vibrant workplace culture when your team is scattered across 15+ countries? In this conversation, Dessalen Wood, Chief People Officer at Syntax, reveals the company's innovative approach to workplace flexibility that's become their competitive advantage.Drawing from 25 years of experience across retail, entertainment, and technology sectors, Dessalen shares how Syntax transformed workplace flexibility from a pandemic necessity into a permanent, branded employee experience called "Global Flex." Unlike companies that offered remote work only to later withdraw it, Syntax made a public commitment they couldn't rescind, complete with company-wide town halls, dedicated branding, and clear guidelines addressing when, where, and in which country employees can work.The results speak volumes—Syntax recently earned Great Place to Work certification across all eligible countries with over 80% employee participation. Rather than mandating office attendance, they create meaningful in-person experiences that naturally draw employees in, resulting in growing participation rates year over year. As Wood explains, "The biggest buzzkill for an employee experience is the word 'mandatory'... The word trust and having experts and mandatory cannot be in the same sentence."Dessalen also unpacks the challenges of developing leaders in a global organization, emphasizing that leading across cultures requires far more adaptability than simply managing remote teams. At Syntax, over 50% of leaders manage team members in different countries, necessitating a leadership approach that respects cultural differences while maintaining core company values.Whether you're an HR professional seeking fresh approaches to remote work policies or a leader navigating global team dynamics, this conversation offers practical insights for creating authentic workplace cultures where flexibility enhances rather than diminishes employee engagement. Connect with Dessalen Wood on LinkedIn to continue the conversation about evolving workplace strategies for today's distributed workforce.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The Career Refresh with Jill Griffin
Listener Q&A: Leading Teams, Inspiring Growth, and Handling Emotional Hijacking at Work

The Career Refresh with Jill Griffin

Play Episode Listen Later Jul 22, 2025 19:59 Transcription Available


In this listener-submitted Q&A, we share strategies and insights on leading in today's workplace. Get answers on how to:Inspire and engage younger team members in a hybrid settingKeep new employees connected to purpose and growthAvoid getting emotionally hijacked when fairness gets weaponizedSupport the showJill Griffin, host of The Career Refresh, delivers expert guidance on workplace challenges and career transitions. Jill leverages her experience working for the world's top brands like Coca-Cola, Microsoft, Hilton Hotels, and Martha Stewart to address leadership, burnout, team dynamics, and the 4Ps (perfectionism, people-pleasing, procrastination, and personalities). Visit JillGriffinCoaching.com for more details on: Book a 1:1 Career Strategy and Executive Coaching HERE Build a Leadership Identity That Earns Trust and Delivers Results. Gallup CliftonStrengths Corporate Workshops to build a strengths-based culture Team Dynamics training to increase retention, communication, goal setting, and effective decision-making Keynote Speaking Grab a personal Resume Refresh with Jill Griffin HERE Follow @JillGriffinOffical on Instagram for daily inspiration Connect with and follow Jill on LinkedIn

Elevate Care
From Cost Center to Strategic Driver: CHROs Leading Workforce Transformation with Tomya Watt

Elevate Care

Play Episode Listen Later Jul 22, 2025 11:09


In this episode of Elevate Care, host Keri Perez engages in an insightful conversation with Tomya Watt, Chief People Officer at AMN Healthcare, about the evolving role of Chief Human Resource Officers (CHROs). Together, they explore how CHROs have transitioned from transactional roles to becoming strategic, solution-driven partners in the C-suite. The discussion highlights the power of data in driving workforce transformation, the importance of aligning talent strategies with business goals, and how holistic workforce solutions and technology integration can elevate patient care and organizational success.Chapters00:00 The Evolving Role of CHROs06:08 Holistic Workforce Solutions and Technology Integration09:23 Aligning Talent Strategies for Workforce TransformationWant to keep the conversation going?Join Tomya for an upcoming Becker's Healthcare webinar:Turn Workforce Risk Into Enterprise Value: The CHRO Playbook

The Lean Solutions Podcast
Values In Action

The Lean Solutions Podcast

Play Episode Listen Later Jul 22, 2025 43:15


What You'll Learn:In this episode, host Andy Olrich and guest Hessam Vali discuss the importance of aligning leadership with personal and organizational values. Hessam shares his journey of self-reflection and the impact of a pivotal moment with a CEO. They discuss practical steps for embedding purpose, such as documenting values, integrating them into daily operations, and fostering a culture of vulnerability and trust. Hessam also highlights the significance of storytelling and recognition programs in reinforcing values and engaging employees. About the Guest:Hessam Vali is Co-Founder of Techam Solutions, an engineering and management consulting firm focused on operational excellence and business transformation. A Certified Six Sigma Black Belt and ASQ Certified Quality Professional, Hessam has a strong track record of leading teams to streamline processes and deliver measurable results.With deep expertise in Lean tools like Value Stream Mapping, Kaizen, SMED, and 5S—as well as methodologies like DMAIC and DMADV—he has led major product development projects in the automotive and construction sectors. Customer-focused and results-driven, Hessam combines technical precision with strategic insight to tackle complex challenges.Links:Click Here For Hessam Vali's LinkedInClick Here For Website 

Focus on WHY
473 Talking Matters with Brydon Duncan

Focus on WHY

Play Episode Listen Later Jul 22, 2025 37:22


Why are young men struggling with their mental health and how can we break the silence? In this moving episode, mental health advocate Brydon Duncan shares his personal journey through bullying, autism and the challenges of opening up. He discusses the inspiration behind his new documentary Breaking the Circle, which explores the rising suicide rates among young men and the urgent need for early education, safe spaces and honest conversations. A powerful reminder of the impact of vulnerability, connection and purpose because talking matters. KEY TAKEAWAY  ‘I'm highlighting the importance of inner peace, because for me, inner peace is the one wealth that we all can achieve eventually one day.' CONTENT AND TRIGGER WARNING In this podcast conversation Brydon talks about suicide.    ABOUT THE GUEST – BRYDON Brydon Duncan is an elite track and field athlete and aspiring Olympian training at Brunel University, where he studies Sport, Health and Exercise Science. Balancing the demands of high-performance sport with academic rigor, Brydon channels discipline into every aspect of his life. Off the track, he's a passionate mental health advocate, working to empower young people and spark meaningful conversations. His upcoming documentary, Breaking the Circle, explores the link between sport and mental well-being, aiming to break stigma and inspire change. On his own path, Brydon believes that inner peace is our greatest wealth—and that curiosity is the root of all growth.   CONNECT WITH BRYDON https://www.instagram.com/brydonduncan/   ABOUT THE HOST - AMY ROWLINSON Amy is a purpose and fulfilment coach, author, podcast strategist and mastermind host who empowers purpose-driven leaders to boost productivity, engagement and meaning in life and work. Through transformational conversations, Amy helps individuals overcome overwhelm and live with clarity, building living legacies along the way.   WORK WITH AMY If you're interested in how purpose can help you and your business, please book a free 30 min call via https://calendly.com/amyrowlinson/call   KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter   CONNECT WITH AMY https://linktr.ee/AmyRowlinson   BOOK RECOMMENDATION* Focus on Why by Amy Rowlinson with George F. Kerr – https://amzn.eu/d/6W02HWu - FINALIST IN 2025 BUSINESS BOOK AWARDS   HOSTED BY: Amy Rowlinson   DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate, I earn from qualifying purchases.

Customer Service Academy
181: Designing Your Customer Experience Framework and Hospitality Blueprint

Customer Service Academy

Play Episode Listen Later Jul 21, 2025 30:43


In this episode, we will discuss the power of your customer experience blueprint as well as the best techniques and tactics to craft a culture of hospitality. Customer Experience (CX) has the power to create a true competitive advtantage as well as generate revenue from customer loyalty and word of mouth marketing. We'll explore: The power of a strong Customer Experience Framework Getting your organization on the same page to avoid siloes and duplication Creating a space where employees can do their best work and drive repeatable, engaging customer service Developing a team with a heart for hospitality Deploying your customer experience and hospitality strategy Reinforcing, measuring, and coaching your hospitality and CX strategy for success now and into the future Whether you're a business owner, CX leader, C-Suite Executive, or growth-focused professional, this episode will challenge your thinking and offer practical strategies you can implement today.

Playing In The Sandbox
091: The Flip Side - When You Call Out Negative Behaviors

Playing In The Sandbox

Play Episode Listen Later Jul 17, 2025 8:19


Are toxic behaviors holding your organization back? In this impactful episode of the Leadership Sandbox, Tammy J. Bond reveals the crucial link between addressing workplace toxicity and cultivating a thriving, healthy culture. She highlights the astounding financial and productivity benefits of actively eliminating negativity – showing that eliminating toxic behaviors can save two to four times more than hiring a superstar! Tammy champions the power of a "call-out culture" (in the best sense!) where leaders proactively address issues, establish clear ground rules, and reclaim valuable time lost to managing unproductive conflict. Learn how this direct approach not only boosts employee retention and team morale, but also leads to significant returns on investment, including improved organizational health and performance improvement. It's time for leaders to measure the cost of inaction as carefully as sales targets, ensuring a truly engaged and productive workplace. Key Takeaways for Leaders: Massive Cost Savings: Discover that eliminating toxic behaviors can yield financial returns 2-4 times greater than hiring a top performer. Productivity & Retention Boost: Understand the direct correlation between a healthy workplace culture and significantly improved productivity and employee retention. Strategic Ground Rules: Learn the importance of establishing clear ground rules as a proactive measure to foster a positive work environment. Reclaim Time: See how actively addressing toxic behaviors allows managers to reclaim valuable time previously lost to unproductive issues. Morale Multiplies: Recognize that high morale is directly linked to increased productivity and employee engagement. The Power of "Call-Out" Culture: Embrace a constructive call-out culture that promotes accountability and drives performance improvement. Measure Inaction: Challenge yourself to measure the cost of inaction regarding toxicity with the same rigor as you track sales targets. In This Episode, You'll Learn: The tangible financial impact of toxic behaviors on your organization's bottom line. Why leaders must actively engage in improving workplace culture to boost employee retention and morale. Strategies for establishing clear expectations and ground rules to address and prevent workplace toxicity. The connection between a healthy culture and overall organizational health and productivity. How a proactive call-out culture can transform workplace dynamics and drive positive change. Chapters: 00:00 Introduction to Negative Behaviors in the Workplace: Tammy sets the stage, highlighting the pervasive nature and cost of toxic behaviors. 04:16 The Cost of Inaction and Call-Out Culture: Diving into the financial implications of ignoring toxicity and the transformative power of a direct call-out culture. Ready to stop the drain of toxicity and unlock your organization's full potential? Tune into this vital episode of the Leadership Sandbox with Tammy J. Bond! Listen or Watch Now: https://www.bondgroupenterprises.com/podcast

The Grit Factor
The Blueprint for Thriving People and Teams: Belonging, Autonomy, and Purpose

The Grit Factor

Play Episode Listen Later Jul 17, 2025 67:14


We talk a lot about what it means to lead—what it means to thrive—not just in the big moments, but in the everyday choices we make at work, at home, and in the spaces in between. In a recent conversation with Ellen Joan Ford, we explored what it really takes for people—not just high performers or executives, but people—to do meaningful work and to lead with integrity. We didn't talk about leadership as a checklist or a set of metrics. We talked about belonging. About autonomy. About purpose. The kind of leadership that cares deeply for people and, yes, still drives results. Ellen shared her journey—honest, intentional, and grounded in real life. We talked about flexible work, not as a perk, but as a necessity for inclusion. We talked about what it means to feel seen, to be accepted, and to know your work has meaning. There's something powerful about redefining leadership—not as command and control, but as creating the conditions for others to rise. That's where resilience lives. That's where motivation begins—not in fear or pressure, but in clarity, connection, and trust. This conversation isn't just for leaders in corner offices. It's for working parents. It's for team builders. It's for anyone who wants to cultivate courage, foster belonging, and build communities—inside organizations and beyond—where people can bring their whole selves to the work they do. Because at the end of the day, thriving isn't about doing more. It's about becoming more of who we already are—together.   Website: https://www.ellenjoanford.com/ Book: https://www.ellenjoanford.com/shop    

improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning
299: Want to Nail Employee Engagement? Here's What Actually Works (No Gimmicks Needed) with Dr. Angela Jackson

improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning

Play Episode Listen Later Jul 16, 2025 36:08


In this episode of Workday Playdate, Erin unpacks what employee engagement really looks like in today's world with Dr. Angela Jackson, founder of Future Forward Strategies. Forget the ping pong tables and perk-loaded culture decks. This is about centering worker voice, listening with intention, and designing workplaces that actually work, for everyone. Whether you're leading a team, managing up, or trying to make your 9–5 feel more like a “want to,” this conversation delivers bold, strategic insights for building motivated, mission-aligned teams in the modern workplace. Inside This Episode: Why real engagement starts with ownership, not office snacks The overlooked ROI of actually asking your people what they care about How data and feedback loops can drive meaningful culture change Post-pandemic playbooks: what's working now (and what's not) How to bring contractors and non-traditional workers into the mission Who This Episode Is For: People leaders. Culture builders. Curious employees. Anyone who's ready to leave behind surface-level engagement and create work that feels worth showing up for. Listen in and then share it with your team. Let's turn every workday into a playdate. Feeling stretched thin but still trying to “stay positive”? Grab our free Positivity Without Pretending Toolkit. It's a quick, honest reset for people leaders who want to show up without faking it. In five minutes or less, you'll reframe, refuel, and lead with heart (even when you're running on fumes). Download it now and take the pressure off.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Dr. Angela Jackson Dr. Angela's company website Dr. Angela's personal website Dr. Anglela's LinkedIn Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

HRchat Podcast
Addiction: How HR Can Champion Treatment and Recovery with Carrie Bates

HRchat Podcast

Play Episode Listen Later Jul 16, 2025 26:27 Transcription Available


Three-time Olympic gold medalist Carrie Bates isn't just celebrating over a decade of sobriety—she's revolutionizing how workplaces approach addiction recovery. As Director of Strategic Growth and Advocacy at Caron Treatment Centers, Carrie brings a powerful dual perspective to the conversation on substance dependence in professional environments.Over 26 million Americans report struggling with addiction, with countless others suffering silently. Furthermore, 80% of people who abuse substances are employed. Yet stigma and fear of career consequences keep many from seeking help through their HR departments or employee assistance programs. This silence allows addiction to progress unchecked, affecting productivity, attendance, and overall culture.Caron Treatment Centers stands out in the recovery landscape through its focus on brain health and neuro-restorative care. Using advanced technology like PET scans, they examine blood flow and neural activity, often discovering that patients have been misdiagnosed with conditions like ADHD or bipolar disorder. This neurological approach treats addiction as a medical condition rather than a moral failing—a crucial distinction for workplace policies.In this discussion with Bill Banham, Carrie shares candidly about losing her career in sports marketing because of a lack of supportive recovery protocols. "There was no culture, no environment to which this was an acceptable conversation to have," she explains. This experience fuels her advocacy for HR policies that treat addiction with the same compassion as other medical conditions, including graduated return-to-work plans and appropriate accommodations.Corporate culture often unwittingly excludes those in recovery through alcohol-centered events like "Thirsty Thursdays" and "Wine Wednesdays." Carrie doesn't suggest eliminating these traditions but recommends including appealing non-alcoholic options so everyone feels "a part of, rather than apart from" these important social experiences. For executives and high-profile individuals, Caron's Ocean Drive program offers specialized treatment that balances recovery needs with limited work responsibilities, addressing a major barrier to seeking help.Ready to transform your workplace? Visit caron.org.com to learn more or connect with Carrie Bates on LinkedIn. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

CEO Sales Strategies
How to Align Culture with Personal Growth to Keep Top Talent

CEO Sales Strategies

Play Episode Listen Later Jul 15, 2025 37:05


How to Align Company Culture with Employee Engagement for Lasting In this episode of the CEO Sales Strategies Podcast, host Doug C. Brown sits down with blue-collar entrepreneur and bestselling author Ken Rusk to explore a surprising retention strategy:

HRchat Podcast
Why HR Leaders Must Pivot to Skills-Based Talent Management with Shrikant Pattathil, Harbinger Group

HRchat Podcast

Play Episode Listen Later Jul 15, 2025 23:26 Transcription Available


The future of workforce efficiency is skills-based, and organizations that fail to make this pivot risk being left behind. Shrikant Pattathil, President and CTO of Harbinger Group, joins Bill Banham to unpack why skill proficiency has become a critical metric for organizational success in today's hyper-personalized, hyper-automated workplace.Shrikant reveals that companies implementing skills-first approaches are seeing dramatic improvements, including 25% faster hiring processes. But the benefits extend far beyond recruitment, touching everything from internal mobility to workforce planning. The conversation explores the complex question of AI-driven job displacement, with Shrikant estimating that while 70-80% of employees can be upskilled for evolving roles, organizations must prepare for 20-25% of positions to undergo complete transformation.The episode takes a deep dive into the architecture of effective skills-first platforms, outlining six essential components including AI-driven skills graphs, gap analyzers, and personalization engines. Through real-world case studies, Shrikant demonstrates how these systems have transformed recruitment processes and leadership development programs. He emphasizes that building a skills ontology isn't a one-time project but an ongoing commitment requiring continuous adaptation to organizational needs.Shrikant Pattathil also provides practical guidance for HR leaders navigating the build-versus-partner decision when implementing skills platforms. He advocates for a strategic approach that balances custom development of core components with partnerships for standard functionalities. The conversation concludes with insights on incorporating contingent workers into skills frameworks and how centralized skills management serves as the ultimate insurance policy against future disruptions.Ready to transform how your organization approaches talent development and workforce planning? Subscribe to the HRchat Show for more conversations with innovators reshaping the world of work, visit hrgazette.com for additional resources on skills-first transformation and learn more about the services offered by Harbinger Group. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Fitness Business University With Vince Gabriele
How to Lead Your Team So They Get Stuff Done and Don't Hate You

Fitness Business University With Vince Gabriele

Play Episode Listen Later Jul 12, 2025 37:00


Get more leadership insights and behind-the-scenes tips: Follow Business Tips for Gym Owners by Clicking HereAttend the event virtually or in person and keep leveling up your leadership game: Reserve your spot here or email tom@vincegabriele.com if you have questions. Ever wonder how the most effective leaders get their teams to produce results without leaving a trail of resentment behind? In this episode, we unpack the real-world strategies behind leading with clarity, building trust, and creating accountability—without becoming the boss everyone avoids in the break room. If you want a team that delivers and respects you, this conversation is your cheat code. 5 Key Points from the CallClear Expectations Are Everything: Fuzzy goals create confusion. Great leaders communicate exactly what success looks like and check for understanding—no assumptions allowed.Accountability Without Micromanaging: You don't have to babysit adults. Learn how to install accountability systems that free you from chasing people down while keeping standards sky-high.Leading with Empathy (Not Weakness): Empathy doesn't mean letting standards slide. It means you understand your team's perspective—and still hold them to what matters.Why “Nice” Isn't the Same as “Respected”: If you're always trying to be liked, you'll end up resented. This episode breaks down how to earn respect by making the hard calls with integrity.The Secret to Sustainable Motivation: Hype fades. Purpose lasts. Discover how to connect daily tasks to the bigger mission so your team stays driven even when things get hard. Get more leadership insights and behind-the-scenes tips: Follow Business Tips for Gym Owners by Clicking HereAttend the event virtually or in person and keep leveling up your leadership game: Reserve your spot here or email tom@vincegabriele.com if you have questions. If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Do Good To Lead Well with Craig Dowden
Exploring the Science and Practice of Meaningful Work with Wes Adams and Tamara Myles

Do Good To Lead Well with Craig Dowden

Play Episode Listen Later Jul 10, 2025 56:44


Welcome to another enriching edition of the Do Good to Lead Well podcast series, where we explore the power of meaningful work and its profound impact on personal and professional growth. In this episode, I am thrilled to be joined by Wes Adams and Tamara Miles, the authors of "Meaningful Work". A serendipitous encounter evolved into extensive research and collaboration, gaining endorsements from global thought leaders like Adam Grant.Listen in as we challenge the common misconceptions about meaningful work, often assumed to be exclusive to certain professions. Wes and Tamara eloquently argue that meaningful work can be found in any role when it aligns with three core pillars: community, contribution, and challenge. Through compelling examples of janitors and hairstylists who find deep meaning in their daily tasks, we emphasize the role of leadership in shaping perceptions of meaningful work. Our conversation also addresses the hurdles leaders face with employees primarily motivated by financial incentives and how fostering a sense of community and purpose can enhance their work experience.Finally, we explore strategies for building meaningful work cultures within organizations. Wes and Tamara share valuable insights into the importance of aligning organizational values, particularly in remote work environments, and the significance of measuring progress towards creating meaningful work. We discuss how role modeling, clear communication, and understanding employees' unique narratives can foster a thriving work environment. Don't miss this enlightening episode where we uncover the science and practice of meaningful work.What You'll Learn- How to align any job with the pillars of community, contribution, and challenge to find fulfillment.- Insights into the transformative power of leadership in creating meaningful work.- Meaningful work in a remote world.- The importance of community in achieving meaningful work.Podcast Timestamps(00:00) – What is Meaningful Work?(07:27) – Common Misconceptions About Meaningful Work(13:49) – The 3 Pillars of Meaningful Work(20:44) - Creating A Culture for Meaningful Work(31:13) - Measuring Progress Towards Meaningful Work(40:12) – Meaningful Work as a Foundational Building Block for Scaling Organizations(51:20) - Meaningful Work and Employee EngagementKEYWORDSPositive Leadership, Meaningful Work, Professional Growth, Maximizing Fulfillment, Positive Psychology, Organizational Structures, Peak Performance, Fostering Innovation, Increasing Resilience, Creating Community, Values-Based Leadership, Managing Remote Work, Organizational Culture, Authenticity, Role Modeling, Employee Engagement, CEO Success

Think Fast, Talk Smart: Communication Techniques.
215. The New Media Landscape: Trust, Transparency, and Transformation

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Jul 10, 2025 19:40 Transcription Available


For your communication to be credible, you can't just say it — you have to do it.Want people to believe what you say? According to Richard Edelman, the words you choose only get you halfway there. To build real trust, he says, you have to practice what you preach.“Action builds trust,” says Edelman. “If you don't do something, you can't talk about it.” As the president and CEO of Edelman, a leading global communications marketing firm, Edelman is widely recognized for his thought leadership in marketing and PR, especially on issues related to corporate trust, brand reputation, and social responsibility. His annual Edelman Trust Barometer reveals a sobering reality: "Two-thirds of people believe leaders lie to them now, business leaders, government leaders, even journalists." For people and organizations that want to rebuild trust, whether in a one-on-one relationship or with a customer base of millions, Edelman's advice is simple: "Decide, do, communicate."In this episode of Think Fast, Talk Smart, Edelman and host Matt Abrahams explore strategies for winning trust when traditional authority no longer guarantees it. In an age of skepticism, Edelman's insights show that sustainable trust comes not from perfect messaging, but from consistently aligning your actions with your words.Episode Reference Links:Richard Edelman158. Hope for Cynics: Building Trusting Relationships through Communication  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:06) - The Evolution of Trust (04:17) - Rebuilding Trust After a Breach (05:10) - Leaders as Influencers (06:22) - New Media Ecosystems (08:06) - The Role of AI in Communication (09:26) - Key Qualities for Future Leaders (10:26) - The Final Three Questions (17:57) - Conclusion ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.    

Cohesion
Is the Employee Engagement Era Over? With Gianna Driver

Cohesion

Play Episode Listen Later Jul 10, 2025 45:07


In this thought-provoking episode of the Cohesion Podcast, Miriam Connaughton (Chief People Officer at Simpplr) sits down with Gianna Driver, Chief People Officer at Lattice. A serial CPO with deep experience in the tech sector, Gianna brings a fresh perspective to one of HR's most persistent questions: how should we really be measuring employee experience and performance? With engagement scores stagnating for decades and workforces becoming more distributed and diverse, Gianna challenges conventional wisdom on employee engagement—and explores what might come next. Drawing on data, lived experience, and her people-first philosophy, she shares what she believes leaders should be measuring, and why metrics alone can fail to capture belonging, mental health, and true organizational health. From rethinking engagement surveys to navigating the risks and opportunities of AI in the workplace, this episode is packed with strategic insights and human nuance. If you're reimagining how to support and measure your people in a hybrid, high-change world, this conversation is for you. Topics Covered: Why employee engagement scores have flatlined for 20 yearsWhat HR teams might measure instead of—or in addition to—engagementHow hybrid and remote work reshape connection and cultureThe generational shifts redefining what employees value mostInsights from the disengaged: what outliers can tell usBalancing AI, analytics, and human empathy in employee experienceMoving from individual-level fixes to systemic, structural solutions Connect with Gianna Driver: LinkedIn Subscribe to get the latest conversations on employee experience, change leadership, and internal communications.

B2B Marketing Excellence: A World Innovators Podcast
Purpose, Personalization, and AI – What B2B Can Learn from Hallmark

B2B Marketing Excellence: A World Innovators Podcast

Play Episode Listen Later Jul 10, 2025 21:07


What if you could scale meaningful relationships—without sacrificing authenticity? In this second part of my conversation with Patrick McCullough, President of Hallmark Business Connections, we talk about how B2B companies can use tools like AI and ChatGPT to enhance personalization without losing the heart of what matters: trust, care, and connection.Patrick shares how companies are balancing automation with empathy and gives practical advice for leaders who want to deepen relationships with customers, employees, and partners—even in fast-paced or high-volume environments.We also explore what makes Hallmark's approach so unique: they don't just help brands say the right things—they help them mean it. If you're wondering how to bring more purpose and humanity into your day-to-day business practices, this episode is for you.

Deliberate Leaders Podcast with Allison Dunn
Rules of Love and Leadership

Deliberate Leaders Podcast with Allison Dunn

Play Episode Listen Later Jul 9, 2025 9:28


What You'll Learn:Why love is a leadership advantage, not a weaknessThe 8 Rules of Love applied to business leadershipHow one CEO reduced turnover by 80% and grew revenue by 35%Simple daily habits to become a more self-aware leaderHow to turn tough conversations into trust-building momentsHow leading with love builds resilient, purpose-driven teamsReferenced Book:8 Rules of Love by Jay ShettyYour Challenge This Week:Choose one rule. Apply it intentionally.Lead with love—and watch the impact.

HRchat Podcast
From Lawyer to CHRO: How Dual Roles Create Better Leaders with Joshua Horenstein

HRchat Podcast

Play Episode Listen Later Jul 9, 2025 32:35 Transcription Available


What happens when one executive combines legal expertise with human resources leadership? Joshua Horenstein, Senior Vice President, Chief Legal and Human Resources Officer & Corporate Secretary at Innophos, reveals the powerful advantages of his dual role in this fascinating conversation.Leading both legal and HR departments for a global phosphate company with 1,500 employees worldwide, Joshua leverages his unique position to provide comprehensive solutions that traditional, siloed departments often miss. "Running both departments has made me better at both functions," he explains. "It made me a better lawyer, a better executive, a better leader overall."Throughout his 15-year tenure at InnoFOS, Joshua has navigated significant corporate transitions, including a $1 billion public-private sale. His cross-functional perspective proved invaluable during these pivotal moments, allowing him to address both the structural aspects of transactions and their human impacts simultaneously. "CEOs and boards like just having one person to talk to," he notes, highlighting how his multifaceted role streamlines executive communication.Beyond his formal responsibilities, Joshua also leads the company's ESG initiatives with a practical approach that balances environmental and social objectives with business performance. "I refuse to believe you can't be a good environmental steward and also make money," he asserts, though he acknowledges this equilibrium requires thoughtful effort rather than pursuing ESG initiatives for their own sake.Mentorship represents another cornerstone of Joshua's leadership philosophy. Drawing from mentors who shaped his own career, he's implemented innovative programs at InnoFOS, including an English-Spanish buddy system connecting employees across different regions—strengthening both language skills and cross-cultural collaboration.For professionals navigating their own system transformations, Joshua offers this wisdom: "Plan...but part of that humility is recognizing it's never going to go 100 percent to plan." This balanced perspective—thorough preparation paired with adaptive flexibility—defines his approach to leadership challenges in today's complex corporate landscape.Connect with Joshua on LinkedIn to continue the conversation about cross-functional leadership and how breaking down departmental silos can create more effective executive leadership.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Zev Audio Zone
The ROI of eLearning with Elisa Cruickshank

Zev Audio Zone

Play Episode Listen Later Jul 8, 2025 46:31


We often think of content creation as something related to the marketing department, but content creation is also necessary for crafting e-learning modules that nurture employee engagement and buoy retention as part of a learning and development (L&D) strategy. My guest, Elisa Cruickshank is an instructional designer and the founder of EC‑Designs for Learning. Elisa specializes in creating engaging and effective learning experiences tailored to her clients' needs. With a strong passion for education and a deep understanding of instructional design principles, she collaborates closely with organizations to develop customized training programs, e-learning modules, and educational materials that drive results. Elisa draws on over a decade of experience in banking, finance, and learning & development to create impactful e‑learning solutions that empower and engage teams. As the driving force behind EC‑Designs for Learning, she specializes in developing engaging webinars, e‑learning courses, and software training that help organizations thrive. In this episode, we discussed the impact e-learning has on organizations and how an L&D-forward approach creates a culture of growth, retention, and employee engagement.  With expertise spanning instructional design, course management, ILT/VILT (Instructor-Led Training/Virtual Instructor-Led Training) delivery, and both soft and technical skills training, Elisa crafts immersive experiences that resonate. Her clients—ranging from Nestlé Health Science and McLane Company to PolyGen Pharmaceuticals—praise her ability to “go beyond the basics,” delivering “impactful courseware on time and to budget,” and being “a joy to work with.” Watch on YouTube:  Connect with Elisa Cruickshank: https://www.linkedin.com/in/elisa-c/ Learn more: https://ecdlearning.com/   

HRchat Podcast
Leading with Purpose in the Luxury World with Gena Smith, LVMH

HRchat Podcast

Play Episode Listen Later Jul 7, 2025 39:29 Transcription Available


Bob Goodwin welcomes Gena Smith, North American CHRO for luxury powerhouse LVMH, for a masterclass in leadership development and cultivating excellence across iconic brands like Louis Vuitton, Christian Dior, and Tiffany.Gena shares her unexpected journey from small-town Texas to leading human resources for one of the world's most prestigious luxury groups. A pivotal study abroad experience in Greece awakened her passion for people and culture, establishing a personal benchmark that guided her career choices: "Any role had to have an international dimension and I had to be working with people." This philosophy ultimately led her to LVMH, where she now champions a culture built on creativity, innovation, excellence, and entrepreneurship.Gena's conversation with Bob explores how LVMH maintains the delicate balance between preserving brand heritage while pushing creative boundaries. "We don't want our brands sitting in museums," Smith explains, highlighting the tension between honoring each brand's DNA while ensuring contemporary relevance. This balancing act requires diverse perspectives and trustful environments where creativity can flourish.Leadership development emerges as a cornerstone of LVMH's success. Smith details their comprehensive succession planning process that examines potential leaders across all 75 brands, paired with targeted development experiences. She emphasizes that leadership must be approached with the same intentionality as any business objective: "You actually have to want to be a great leader. That has to be something that's important to you."Looking toward the future, Smith discusses LVMH's "HR New Deal" initiative, which positions employees at the center of their career journey with access to opportunities across all brands. While acknowledging technology's growing role, she returns to a fundamental truth that transcends industry or era: "At the end of the day, we rely on talented, motivated, inspired, engaged people to drive our business."Ready to discover what truly lights your fire professionally? Tune in to this insightful conversation about finding your passion, developing leadership excellence, and creating environments where people and creativity thrive.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The Remarkable Leadership Podcast
Five Mindsets to Lead Well with Paula Davis

The Remarkable Leadership Podcast

Play Episode Listen Later Jul 2, 2025 36:01 Transcription Available


Is workplace well-being a strategic advantage or simply a leadership nicety? In this episode, Kevin Eikenberry sits down with Paula Davis to discuss the seismic shifts reshaping our workplaces, including the lasting impacts of the pandemic, ongoing debates about hybrid work, generational expectations, and the rise of AI. Paula makes a case for adopting new mindsets over merely acquiring new skills. These include Sticky Recognition and Mattering, ABC Needs, Workload Sustainability, Systemic Stress Resilience, and Values and Team Alignment. Paula also addresses the deeper root causes of workplace stress, such as unmanageable workloads, lack of recognition, and organizational unfairness. Listen For 00:00 Introduction 00:08 Workplace wellbeing overview 00:42 Podcast welcome and live events 01:30 About the book Flexible Leadership 01:57 Guest introduction – Paula Davis 04:41 Paula's journey and burnout story 06:21 Why the book matters now 08:34 Why focus on mindsets 10:11 People and performance focus 13:08 Research insights on high-performing organizations 15:05 Root causes of stress and disengagement 16:21 Six root causes explained 20:15 Why these issues matter more today 21:20 Overview of the five mindsets 22:06 Sticky recognition and mattering 24:29 ABC needs: Autonomy, Belonging, Challenge 25:23 Workload sustainability 28:27 Systemic stress resilience 30:15 Summary: human and teaming practices 31:12 What Paula does for fun 32:37 Book recommendation 34:01 Where to find Paula and the book 35:03 Final thoughts and call to action  Paula's Story: Paula Davis JD, MAPP, is the author of Lead Well: Five Mindsets to Engage, Retain and Inspire your Team. She is the founder and CEO of the Stress & Resilience Institute. For 15 years, she has been a trusted advisor to leaders in organizations of all sizes helping them to make work better. Paula is a globally recognized expert on the effects of workplace stress, burnout prevention, workplace well-being, and building resilience for individuals and teams. Paula left her law practice after seven years and earned a master's degree in applied positive psychology from the University of Pennsylvania. She is also the author of Beating Burnout at Work: Why Teams Hold the Secret to Well-Being & Resilience, which was nominated for best new book by the Next Big Idea Club. Paula has shared her expertise at educational institutions such as Harvard Law School, Wharton School Executive Education, and Princeton. She is a two-time recipient of the distinguished teaching award from the Medical College of Wisconsin. She has been featured in and on The New York Times, O, The Oprah Magazine, The Washington Post and many other media outlets. Paula is also a contributor to Forbes, Fast Company and Psychology Today. https://stressandresilience.com/ https://www.linkedin.com/in/pauladavislaack/ https://www.instagram.com/stressandresilience/ https://x.com/pauladavisSRI   This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.      Book Recommendations Lead Well: 5 Mindsets to Engage, Retain, and Inspire Your Team by Paula Davis Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience by Paula Davis Why Workplace Wellbeing Matters: The Science Behind Employee Happiness and Organizational Performance by Jan-Emmanuel De Neve and George Ward  Like this? The Leader's Role in Employee Engagement with Michael Lee Stallard Understanding Employee Engagement with Jacqueline Throop-Robinson Beating Burnout at Work with Paula Davis A Practical Guide for Building Engagement with Brian Hartzer Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes    Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP  

The Leadership Hustle
The "Easier to Do It Myself" Trap: How Leaders Create Dependent Teams

The Leadership Hustle

Play Episode Listen Later Jul 1, 2025 19:28


Are you a leader who constantly steps in to solve problems for your team? It might feel like you're being helpful, or that it's simply faster, but this habit could be silently draining your time and preventing your team from growing. This episode uncovers how your good intentions might be creating unintended dependency and a less motivated team.   For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.

Invested at Work
Rebuilding Employee Engagement With Gallup's Ben Wigert

Invested at Work

Play Episode Listen Later Jul 1, 2025 32:54


Employee engagement is at its lowest point in nearly a decade, but the opportunity to reconnect has never been greater. That's according to Ben Wigert, Director of Research and Strategy, Workplace Management, at Gallup, a global analytics and advisory firm.Ben shares some of Gallup's latest data on why employees feel disconnected, what's driving burnout among managers and how thoughtful benefits, equity compensation and communication can help rebuild engagement, trust and purpose at work. Visit MorganStanley.com/atwork for more insights on workplace financial benefits.Visit Gallup.com to learn more about Ben's work with Gallup.Invested at Work is brought to you by Morgan Stanley at Work, hosted by Rodney Bolden. Our executive producers are Fiona Kelsey and Lisa Boyce. Our production partner is Sequel Media Inc.The guest speaker is neither an employee nor affiliated with Morgan Stanley Smith Barney LLC. Opinions expressed by the guest speaker are solely his or her own and do not necessarily reflect those of Morgan Stanley Smith Barney LLC.This material has been prepared for informational purposes only. The views, opinions or advice contained within this presentation are solely those of the presenter, who is not affiliated with Morgan Stanley, and do not necessarily reflect those of Morgan Stanley or its affiliates. Morgan Stanley makes no representation regarding the accuracy of any statements made by the presenter. The strategies and/or investments referenced may not be appropriate for all investors as the appropriateness of a particular investment or strategy will depend on an investor's individual circumstances and objectives.Artificial intelligence (AI) is subject to limitations, and you should be aware that any output from an AI-supported tool or service made available by the Firm for your use is subject to such limitations, including but not limited to inaccuracy, incompleteness, or embedded bias. You should always verify the results of any AI-generated output.Morgan Stanley at Work services are provided by wholly owned subsidiaries of Morgan Stanley.CRC# 4496961 05/2025

The HR Uprising Podcast
High Performance - How Non-Financial Rewards Drive Employee Engagement and Performance

The HR Uprising Podcast

Play Episode Listen Later Jun 30, 2025 33:41


Lucinda studies the topic of "Reward for Performance: What Really Works?" as part of our high-performance series. She explores the multifaceted nature of rewards, emphasising that while monetary compensation is often the first thought, it is not the only—or necessarily the most effective—motivator for high performance. The discussion covers the importance of defining high performance within organisations, the role of recognition and intrinsic motivators, and the potential pitfalls of performance-related pay. KEY TAKEAWAYS High performance in organisations is not solely defined by output or sales figures. It encompasses behaviours, values alignment, teamwork, and leadership qualities.  Recognition plays a crucial role in motivating employees. Regular, specific, and timely feedback can significantly enhance engagement and performance.  While performance-related pay can motivate high performers, it must be transparent, well-defined, and linked to clear performance expectations.  In environments where financial rewards are limited, organisations can explore non-monetary rewards such as flexible working arrangements, learning opportunities, and personalised recognition.  BEST MOMENTS "High performing organisations are 2.5 times more likely to have aligned performance expectations and recognition systems." "Recognition really does matter. And also, we have to think about intrinsic reward, motivation." "If you look at the evidence around what drives high performance, goal setting with regular feedback is one of the strongest sustainable drivers." "The most effective rewards come from truly understanding what motivates our people." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher   The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/   www.changesuperhero.com www.hruprising.com            Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Lou's Marathon Programme ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up' together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: Lucinda@advancechange.co.uk Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Customer Service Revolution
210: The Power of Customer Experience Action Statements

Customer Service Revolution

Play Episode Listen Later Jun 26, 2025 27:33 Transcription Available


Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the importance of the Customer Experience Action Statement and its role in transforming organizational culture. He explains how this statement serves as a guiding principle for employees in their interactions with customers, emphasizing the need for actionable and measurable goals. The conversation delves into the structure of the statement, the three pillars that support it, and provides examples from various organizations. John also highlights the significance of sustaining the action statement over time and the role of kindness in enhancing customer experiences. Takeaways The Customer Experience Action Statement is crucial for employee engagement. It should be actionable and measurable for effective implementation. The three pillars of the action statement are expertise, human interaction, and above and beyond service. Creating a customer experience action statement involves collaboration and clarity. Sustaining the action statement requires ongoing training and reminders. Kindness plays a vital role in customer interactions and overall experience. Companies should focus on making every moment matter for their customers. The action statement should be visible to employees but not advertised to customers. Regularly refreshing the action statement keeps it top of mind for employees. Customer experience is a continuous journey, not a one-time initiative. Chapters 00:00Introduction to Customer Experience Revolution 01:56Understanding the Customer Experience Action Statement 06:52The Structure of the Customer Experience Action Statement 11:02Examples of Effective Customer Experience Action Statements 16:13Implementing and Sustaining the Action Statement 20:53The Importance of Keeping It Top of Mind 24:44Final Thoughts on Kindness and Customer Experience   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

The Lean Solutions Podcast
Spotlight Episode: Respect for People in Lean Leadership

The Lean Solutions Podcast

Play Episode Listen Later Jun 24, 2025 43:18


What You'll Learn:In this episode, host Patrick Adams, Shane Daughenbaugh, and guest Scott Gauvin discuss how the principle of "respect for people" goes beyond individual actions to become an organizational-wide practice that fosters culture transformation, engagement, and continuous improvement. They explore strategies for leaders to cultivate a learning culture, emphasizing active listening, transparency, and coaching to develop human skills and create lasting change within organizations.About the Guest:Scott Gauvin is a management consultant and Lean specialist with 30 years of experience helping organizations transform the way they perceive and pursue performance. As CEO of Macresco and co-founder of the Respect for People Roadmap, he's partnered with organizations worldwide and across industries to innovate their business and operating models and put people at the center of their corporate and operations strategies.Links:THE RESPECT FOR PEOPLE ROAD - WEBSITECLICK HERE FOR SCOTT GAUVIN LINKEDIN

Customer Service Academy
180: How to Create Real Customer Connections with Doug Brown

Customer Service Academy

Play Episode Listen Later Jun 24, 2025 30:38


In this episode, we're diving deep into the art of connection with Doug Brown from CEO Sales Strategies. He is an expert at driving results, uniting teams, and delivering unforgettable customer experiences. You'll learn why today's customers are clamoring for connection, and how your business can meet that need by aligning your teams, sharpening your message, and understanding your buyers better than ever. We'll explore: Why great teams move in the same direction (and how to get yours there) How leaders set the tone for performance and culture by setting the example The power of understanding client objections before they derail your sale The secret to identifying your right-fit buyer and fine-tuning your messaging and marketing Why follow-up is the most overlooked part of both the sales and service cycle How to eliminate silos between sales, marketing, and customer service to create a seamless, connected experience Whether you're a business owner, CX leader, or growth-focused professional, this episode will challenge your thinking and offer practical strategies you can implement today.

Sustainable Winegrowing with Vineyard Team
276: The Business Case for Employee Engagement in the Wine Industry | Marketing Tip Monday

Sustainable Winegrowing with Vineyard Team

Play Episode Listen Later Jun 23, 2025 4:16


Discover how prioritizing employee engagement can elevate your sustainability efforts and business success. This episode explores real-world examples from Niner Wine Estates, Ancient Peaks, and Hope Family Wines, where workplace culture, strong benefits, and community involvement turn staff into long-term, loyal brand ambassadors. Learn why engaged employees are key to implementing best practices and creating meaningful customer connections. Plus, find out how to start empowering your team with a free 30-minute online course. Resources: *** Tell Your Sustainable Story Online Course *** 2025 SIP Certified Sustainable Stories – get inspired Apply for SIP Certified Wine Marketing Tips eNewsletter Sustainable Story Worksheet Print Electronic Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Donate SIP Certified – Show your care for the people and planet  Sustainable Ag Expo – The premiere winegrowing event of the year Vineyard Team – Become a Member

Leveraging Thought Leadership with Peter Winick
Rethinking Incentives: What Leaders Miss About Employee Engagement | Stephan Meier | 652

Leveraging Thought Leadership with Peter Winick

Play Episode Listen Later Jun 22, 2025 19:52


Are your compensation strategies sabotaging employee engagement? In this episode of Leveraging Thought Leadership, host Peter Winick sits down with Stephan Meier, Chair of the Management Division at Columbia Business School and a leading voice in behavioral economics. Stephan shares insights from his journey—from academia to the Federal Reserve to corporate advisory—exploring how behavioral science can reshape the way organizations understand motivation, incentives, and employee experience. They dive into why traditional, money-centric reward systems fall short—and how many leaders still default to outdated playbooks. Stephan challenges organizations to look beyond perks and pay, and instead design work environments that leverage autonomy, purpose, and learning. The conversation introduces the concept behind his new book, "The Employee Advantage", and draws a powerful parallel: Treat employees like customers. Personalize their experience. Listen deeply. Improve constantly. This episode offers practical, research-backed ideas that any leader can implement to drive performance, engagement, and retention. If you think a ping-pong table is the answer to your culture problems, think again. Three Key Takeaways: • Money isn't enough – Beyond a certain point, financial incentives have limited impact on motivation. Intrinsic drivers like autonomy, purpose, and learning matter more. • One-size-fits-all doesn't work – Just as customer experience is personalized, employee experience should be too. Engagement improves when organizations tailor motivation strategies to individual needs. • Culture is built through systems – Perks like ping-pong tables won't fix disengagement. Real impact comes from designing systems that listen to employees and support continuous improvement. If Stephan Meier's insights on behavioral economics and humanizing the workplace sparked your interest, you'll want to check out this powerful conversation with Ryan McCarty and Mark Goulston. While Stephan focused on the science behind motivation and engagement, Ryan and Mark dive into the heart of it—how purpose, empathy, and service can transform leadership and culture. It's a natural next step in rethinking what truly drives people at work. Discover how servant leadership can elevate your impact and deepen connection across your organization: Listen to the episode.

Consistent and Predictable Community Podcast
Sick of Starting Over Every Month? Create the Consistency You Need for Real Success

Consistent and Predictable Community Podcast

Play Episode Listen Later Jun 21, 2025 17:52


In this episode of the No Broke Months Podcast, we dive into the powerful concept of transformational coaching and how leaders can inspire their teams through thoughtful questioning. You'll learn how to shift from directive commands to solution-oriented conversations that empower growth and accountability. Through real-world examples and proven coaching strategies, Dan Rochon shares how to build stronger relationships, foster personal ownership, and help your team consistently hit their goals.What you'll learn on this episodeGreat leaders guide their teams through questioning, not commands.Celebrating activity over results fosters long-term success.The difference between empowering questions and blame-assignment questions.The power of solution-oriented conversations over problem-oriented complaints.Effective training includes role modeling, practice, and real play.Encourage your team to come with solutions, not just problems.The importance of transparency and vulnerability in coaching conversations.How creating alignment between personal goals and actions can resolve resistance.If you want to lead in a way that inspires action, deepens trust, and creates consistent results, this is your next step.Teach to Sell delivers the leadership frameworks, conversation techniques, and influence strategies that empower agents to guide clients—and teams—to success. Whether you're leading a team or simply looking to elevate your client experience, this book will help you drive growth through integrity, empathy, and trust.Preorder Teach to Sell today and learn how top performers lead their way to No Broke Months.https://www.nobrokemonths.com/teach-to-sell-preorderResources mentioned in this episodeCPI Community – A network designed to give real estate agents the support, training, and accountability they need to grow.Teach to Sell – Dan Rochon's upcoming book on influence without selling. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

eCommerce Fuel
Planning Epic Team Retreats

eCommerce Fuel

Play Episode Listen Later Jun 20, 2025 23:45


Have you ever wondered how to pull off a team retreat that's actually fun, productive, and builds real connection? After years of trial and error, I've finally found a rhythm that works. In this episode, I break down exactly how we designed our recent team retreat in Mexico City, what made it a success, and some of the biggest mistakes I've made in the past (think: go-karts and back injuries). Listen in as I walk through our retreat schedule—from soaking in cliffside hot springs and taking a taco tour to having deep team conversations about AI and productivity. I talk about why your primary focus should not be productivity (even if that's tough as a founder), why food tours are criminally underrated, and how one cocktail mixing class turned into the most memorable night of the trip. I'll also share how I prep both myself and the team before the retreat, who I think should get an invite, and why renting an Airbnb beats hotel conference rooms every time. You can find show notes and more information by clicking here: https://bit.ly/4ldEMfg Interested in our Private Community for 7-Figure Store Owners?  Learn more here.   Want to hear about new episodes and eCommerce news round-ups?  Subscribe via email.

WorkWell
Meet Your Mind's Dysfunctional Family (And How to Make Peace with Them) with Britt Frank

WorkWell

Play Episode Listen Later Jun 19, 2025 57:16


Meet Your Mind's Dysfunctional Family (And How to Make peace with Them) with Britt FrankIn this episode of The WorkWell Podcast™, Jen Fisher speaks with Britt Frank, licensed neuropsychotherapist, keynote speaker, and author of "The Science of Stuck: Breaking Through Inertia to Find Your Path Forward" and "Align Your Mind: Tame Your Inner Critic and Make Peace with Your Shadow Using the Power of Parts Work." Britt's research-based approach combines neuroscience, trauma therapy, and humor to help people understand why they do what they do—and more importantly, how to change it.Episode Highlights:The difference between "gas pedal stuckness" (workaholism/burnout) and "brake pedal stuckness" (procrastination)How anxiety functions as your mind's "check engine light" signaling underlying problemsWhy there's no such thing as self-sabotage—and what's really happening insteadUnderstanding "parts work" and how your mind contains multiple inner voices and charactersHow to transform your inner critic from enemy to ally through dialogue, not silenceWhy asking "why" keeps you stuck while asking "how" and "what" creates momentumPractical strategies for leaders to recognize which "parts" of their team members are activatedThe difference between professional success and professional fulfillmentHow to shift from reactive parts brain to your "inner CEO" in workplace situations Quotable Moment:"All behaviors, even suboptimal ones, even bad ones, are doing a job and they're serving a function." - Britt FrankLyra Lens:In this segment, Dr. Joe Grasso, VP of Workforce Transformation at Lyra Health, explores how high achievers with their "foot always on the gas" can create (and reveal) systemic organizational problems. He discusses values-based working, moving from blame to curiosity when addressing performance issues, and how managers can shift from treating individual behavior problems to addressing systemic workplace challenges. Resources:This episode of The WorkWell Podcast™ is made possible by Lyra Health, a premier global workforce mental health solution. Learn more at Lyrahealth.com/workwell. 

RISE Urban Nation
Leading with Inclusion: How to Foster Thriving, Equitable Workplaces

RISE Urban Nation

Play Episode Listen Later Jun 18, 2025 59:44


Tune in, subscribe, and connect with Kelli Lester at www.onyx2rise.com. Don't forget to share this episode with your network!Credits:• Host: Taryell Simmons• Guest: Kelli Lester• Music: Will Maker• Production Team: RISE Urban Nation Join the Movement with RISE Urban Nation Podcast

Bossed Up
The Engagement Crisis Impacting Young Workers

Bossed Up

Play Episode Listen Later Jun 17, 2025 19:35


As a leader, how can you tackle disengagement on your team? Employee engagement is in crisis, and it's costing more than just morale. According to Gallup, only 31% of the American workforce is engaged at work, while a staggering 17% are actively disengaged—cynical, vocal, and dragging others down with them. This outlook takes a toll on worker mental health, and it's also a full-blown productivity problem with real financial consequences.In this episode, I unpack the findings of Gallup's Q12 engagement survey and look at how leaders and managers can use it as a blueprint for creating meaningful, motivating work environments. From setting clear expectations to building genuine connections and offering real opportunities for growth, we explore the practical ways to shift your team's momentum.Take a deeper look at what the numbers say about leading your most impactful team:What the generational divide in employee engagement might reveal;Why it's not as simple as blaming remote work for all the problems;How expectations create the foundation for a more engaged workforce.Related Links:Episode 265, How to Set Clear Expectations As a Leader - https://www.bossedup.org/podcast/episode265Episode 376, How to Make Performance Reviews More Effective as a Manager - https://www.bossedup.org/podcast/episode376Episode 483, Can You Be Friends At Work? - https://www.bossedup.org/podcast/episode483Gallup, U.S. Employee Engagement Sinks to 10-Year Low - https://www.gallup.com/workplace/654911/employee-engagement-sinks-year-low.aspxGallup 2025 State of the Global Workplace Report - https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspxGallup, The Q12 Employee Engagement Survey - https://www.gallup.com/q12-employee-engagement-survey/LEVEL UP: a Leadership Accelerator for Women on the Rise - https://www.bossedup.org/levelupBossed Up Courage Community - https://www.facebook.com/groups/927776673968737/Bossed Up LinkedIn Group - https://www.linkedin.com/groups/7071888/

Behavioral Grooves Podcast
The Five Words That Change Lives | Zach Mercurio

Behavioral Grooves Podcast

Play Episode Listen Later Jun 17, 2025 72:29


Zach Mercurio joins us to discuss the power of mattering—why it's a foundational human need and how it can be cultivated through small but meaningful interactions. From leadership strategies to personal stories, we explore how feeling seen, heard, and valued changes everything. Topics [0:00] Intro and Speed Round with Zach Mercurio [3:31] Why Mattering Matters [11:29] Purpose, Meaning, and Mattering: What's the Difference? [16:21] Mattering as a Survival Instinct [26:14] “If It Wasn't For You…” [35:22] The Importance of Mattering in Leadership [40:55] The Role of Mattering in Organizational Culture [45:37] The Impact of Mattering on Employee Engagement [49:50] Desert Island Music Picks [52:42] Grooving Session: Mattering is Common Sense, Not Common Practice ©2025 Behavioral Grooves Links More About Zach The Power of Mattering by Zach Mercurio Join the Behavioral Grooves community Subscribe to Behavioral Grooves on YouTube Music Links Tom Petty and the Heartbreakers - Won't Back Down Foo Fighters - The Pretender

The Happy Hustle Podcast
The Soul of Success: Balance Over Burnout with Sam Kabert & Cary Jack

The Happy Hustle Podcast

Play Episode Listen Later Jun 13, 2025 57:20


Have you ever found yourself crushing it in your career — yet feeling totally empty inside? Like, you're “successful” on paper, but your soul's screaming for something more In this episode of the Happy Hustle Podcast, I'm resharing my guest appearance on the Soul Seekr Podcast hosted by my buddy Sam Kabert. We dive deep into how I went from a stressed-out tech entrepreneur chasing vanity metrics to founding The Happy Hustle, a movement that's all about harmonizing your ambition with your well-being, without sacrificing either.This episode is a must-listen if you're craving purpose, peace, and actual fulfillment (not just followers or dollar signs). Sam and I riff on everything from mindfulness and burnout to the science of creating real impact and how to use masterminds to 10X your growth — not just in business, but in life. Here's a taste of the juice we dropped:Burnout is real- Two out of every three people are disengaged at work. Companies NEED to start prioritizing their people's mental health — and I share how we're doing that through Happy Hustle Company Happiness ProgramMindset is your secret weapon. If you want to create value, you gotta start with how you think, not just what you do.S.O.U.L.M.A.P.P.I.N is the key to harmony. I walk you through my 10 Alignments of a Happy Hustler and how to self-audit your life to course-correct before you crash.Masterminds > everything else. I break down why showing up in the right room, with the right people, is the best ROI you'll ever get.Forget the fluff — bring the realness. Certifications are cool, but testimonials from people you've helped? That's where trust is built and businesses thrive.We also get into the importance of building your personal brand, adapting to this new world of work, and how to play the long game — because this life ain't about hacks… it's about harmony.So if you're done with burnout, sick of chasing fake success, and ready to create a meaningful life and business you truly love, this episode is for you.Connect with Cary!https://www.instagram.com/caryjack/https://www.facebook.com/SirCaryJackhttps://www.linkedin.com/in/cary-jack-kendzior/https://twitter.com/thehappyhustlehttps://www.youtube.com/channel/UCFDNsD59tLxv2JfEuSsNMOQ/featuredGet a free copy of his new book, The Happy Hustle, 10 Alignments to Avoid Burnout & Achieve Blissful Balance https://www.thehappyhustle.com/bookSign up for The Journey: 10 Days To Become a Happy Hustler Online Course https://thehappyhustle.com/thejourney/Apply to the Montana Mastermind Epic Camping Adventure https://thehappyhustle.com/mastermind/“It's time to Happy Hustle, a blissfully balanced life you love, full of passion, purpose, and positive impact!”Episode Sponsors:If you're feeling stressed, not sleeping great, or your energy's been kinda meh lately—let me put you on to something that's been a total game-changer for me: Magnesium Breakthrough by BiOptimizers. This ain't your average magnesium—it's got all 7 essential forms that your body actually needs to chill out, sleep deeper, and feel more balanced. I take it every night and legit notice the difference the next day. No more waking up groggy or tossing and turning all nightIf you're ready to sleep like a baby, calm your nervous system, and optimize your recovery, go grab yours now at bioptimizers.com/happy and use code HAPPY10 for 10% OFF.99 Designs- Need a killer logo, stunning website, or next-level brand design?Stop DIY-ing and start delegating like a boss with 99designs by Vista! Neurable- If you're looking to level up your focus, productivity, and mental wellbeing all at once, do yourself a favor and check out Neurable. You get a special hookup—just use the code HAPPY at checkout and get $100 off.