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Service Business Mastery - Business Tips and Strategies for the Service Industry
Most contractors think branding is about logos, colors, and marketing. It's not. The strongest brands in the trades do something much more powerful: they attract great employees, create loyal customers, and make growth easier. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Levi Torres, founder of High 5 Plumbing, Heating, Cooling & Electric, to discuss how consistent branding became the foundation for one of Colorado's fastest-growing home service companies. What started as a simple idea—a high five at the end of every service call—evolved into a recognizable brand that helps attract top talent, improve retention, and create a culture employees are proud to be part of. Levi shares how High 5 uses social media, training systems, operational consistency, and employee development to build a company that technicians actively want to join. They discuss: • Why branding is a recruiting tool, not just a marketing tool • How company culture influences hiring success • The power of consistency in building trust • Why social media has become a recruiting engine • Creating clear career paths for technicians • Building training systems that support growth • How documentation makes scaling easier • Expanding into HVAC and electrical without losing culture • The role of AI in coaching and employee development • Why employee experience directly impacts customer experience If you're struggling to hire quality people, improve retention, or scale your service business, this episode will show you how a strong brand can solve more problems than you think. Timestamps 00:00 Building a Social Media Presence 06:12 Naming the plumbing business 08:06 Starting to focus on plumbing 10:54 Importance of personal growth in business 14:23 Adapting Branding During Covid 18:02 Switching to social media strategy 20:02 Social media's role in recruiting 23:38 Training technicians to show passion 26:50 Building a Trusting Work Culture 30:15 Employee system review meetings 35:14 Setting up HVAC systems 38:10 Following systems for success 41:22 Customer acquisition strategies and shifts 44:01 Rotating manager-led training sessions 47:49 Utilizing AI for company growth 49:52 Experience with automatic recording systems 54:37 Understanding team roles and strengths 56:42 Balancing revenue and company culture Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Levi Torres: https://www.linkedin.com/in/levi-torres-9b4b97103/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo
Ike, Spike, and Fritz reveal a list of WIP employees who are too difficult to take out in public, featuring stories of lobster grilled cheese demands and 'Buzzplaining.' They also take a call from Herb in the Northeast for his latest ranking of top athletes in Philadelphia and analyze the newest additions to the Phillies bullpen. 03:54 - WIP's High Maintenance Personalities 11:58 - Herb's Philadelphia Athlete Rankings 21:16 - Phillies Bullpen Roster Changes 23:11 - Phillies Versus Marlins Preview
Schedule a Meeting with Joshua TODAY!What if the biggest sales opportunity in your business isn't coming from more leads—but from the team already working on your jobsites?Many contractors believe sales is the responsibility of one person—the owner or salesperson. But while salespeople move on to the next prospect, field crews spend days or even weeks building trust with homeowners. In this episode, Joshua Gillow and Jon Valenta reveal how empowering your entire team to listen, communicate, and identify opportunities can create significant revenue growth without spending another dollar on marketing.You will: Learn how to turn your field team into a valuable source of additional project revenue Discover how simple listening skills can uncover upsell and cross-sell opportunities that homeowners actually want Understand the importance of creating a clear process that allows your team to identify opportunities without creating costly mistakesListen now to discover how a sales-minded team can help you serve clients better, increase project revenue, and unlock growth opportunities you may be missing every day.Interested in learning more about General Pavingstones? Check out their website: https://generalpavingstones.com/Ready to get your copy of The CORE 10? Check it out HERE!Connect with Joshua at:The WebsiteThe Facebook GroupSales Master ClassesHow to work with Joshua - https://yes.express/apply/Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry. Music from #Uppbeat:https://uppbeat.io/t/abbynoise/puncherLicense code: AWUDIYK15E3NWYPK
THIS IS A PREVIEW. FOR THE FULL EPISODE, GO TO Patreon.com/worstofall Mark Zuckerberg spent seven years and $80 billion attempting to build Horizon Worlds, a virtual reality "metaverse" that peaked at around 200,000 monthly users in October 2022. After years of decay, Horizon froze the creation of new worlds in VR this week, shifting the platform's focus back to mobile and marking the effective end of Meta's virtual reality ambitions. This week, the lads perform an autopsy on both Horizon Worlds and Mark Zuckerberg's dream of the metaverse more broadly, discovering how a platform built on the vision of a revolutionary gaming headset eventually gave way to a world solely inhabited by dozens of eight-year-olds screaming slurs in 360 degrees of immersive 3D. Media Referenced in this Episode: Meta Horizons Worlds for Oculus Quest, including the following worlds: “Horizon Central” “Bobber Bay Fishing” “NBA Arena” “Coldplay Music of the Spheres World Tour” “METDONALD'S” “Pizza Kitchen” “Bad Roommates UPDATED!” “I Spent A Week Alone In The Metaverse” by Jarvis Johnson (August 1, 2023) Kickstarter campaign for Oculus Rift Oculus VR profile on Crunchbase “Happy Go Luckey: Meet the 20-year-old creator of Oculus Rift” by Robert Purchase (Eurogamer, July 11, 2013) “John Carmack's former employer claims he stole tech for Oculus VR when he left” by Ben Gilbert (Engadget, May 1, 2014) “Palmer Luckey: The Facebook Near-Billionaire Secretly Funding Trump's Meme Machine” by Ben Collins and Gideon Resnick (The Daily Beast, September 22, 2016) Palmer Luckey's post about Nimble American on Facebook (September 23, 2016) “Palmer Luckey distances himself from Nimble America group” by Matt Kamen (Wired, September 26, 2016) “Facebook launches beta of Spaces, its goofy and fun social VR platform” by Lucas Matney (TechCrunch, April 18, 2017) The Mark Zuckerberg/Sweet Baby Ray's edit “Zuckerberg blasted for tone-deaf 'magical' VR tour of Puerto Rico” from CNET News (October 10, 2017) Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism by Sarah Wynn-Williams (Flatiron Books, 2025) “Introducing Oculus Quest” from Meta Developers (February 13, 2019) “Oculus Quest Basics Tutorial” from Meta Quest (May 20, 2019) “Everything revealed at Facebook's Oculus Horizon presentation” from CNET Highlights (September 25, 2019) “Building the Tools to Power the Future of Work” press release from Facebook (May 21, 2020) “Growth At Any Cost: Top Facebook Executive Defended Data Collection In 2016 Memo — And Warned That Facebook Could Get People Killed” by Ryan Mac, Charlie Warzel, and Alex Kantrowitz (BuzzFeed News, March 29, 2018) “Zuckerberg Says He Strongly Disagrees With “The Ugly” Memo By Top Facebook Exec” by Jim Dalrymple II (BuzzFeed News, March 29, 2018) “Facebook Horizon | New Worlds in the Making” from Meta Quest (August 27, 2020) “Facebook launches ‘Horizon Workrooms.' Here's how it works” from CBS Mornings (August 19, 2021) “The Metaverse and How We'll Build It Together -- Connect 2021” from Meta (October 28, 2021) Mark Zuckerberg's Facebook post announcing Horizon Worlds launching in France and Spain Announcement that legs are coming soon Footage of Meta Connect 2024 in Horizon Worlds “What Went Wrong With Horizon Worlds? Former Meta Devs Share Surprising Insights -- And a Solution to Still Save It” by Wagner James Au (March 12, 2025; archived from the original on March 16, 2025) “Eli Roth Brings His Brand of Horror to Meta Horizon Worlds + Meta Quest TV” Meta press release (October 14, 2022) “Why The Metaverse Was Doomed From The Start” by The Art of Storytelling (March 27, 2026) “Zuck Never Understood the Metaverse” by The Morbid Zoo (April 4, 2026) “How Did the Metaverse Fail So Badly?” by Patrick Boyle (April 12, 2026) “What does Meta actually do now?” by Good Work (May 8, 2026) “Meta burned $19 billion on VR last year, and 2026 won't be any better” by Lucas Ropek (TechCrunch, January 28, 2026) Announcement from Meta that Spark will be shutting down in January 2025 “Meta is closing down its VR meeting rooms as part of its wider cull” by Mariella Moon (Engadget, January 16, 2026) “Meta Lays Off 8,000 Employees, as A.I. Casualties Mount” by Eli Tan, Kalley Huang, and Mike Isaac (The New York Times, May 19, 2026) “Backrooms uses the bluntest of metaphors to capture a uniquely Gen Z fear” by Joshua Rivera (The A.V. Club, June 5th, 2026) TWOAPW theme by Brendan Dalton: Patreon // brendan-dalton.com // brendandalton.bandcamp.com Interstitial: “Connect Keynote Address 2026” // Written by A.J. Ditty // feat. Brian Alford as “Zucks”
HOUR 3- Father's Day Card Redo, Employee of the Month and MORE full 2061 Tue, 16 Jun 2026 15:40:00 +0000 hXdnN3NoBsUr1igkpogOnHWa4j5DKNRm society & culture Klein/Ally Show: The Podcast society & culture HOUR 3- Father's Day Card Redo, Employee of the Month and MORE Klein.Ally.Show on KROQ is more than just a "dynamic, irreverent morning radio show that mixes humor, pop culture, and unpredictable conversation with a heavy dose of realness." (but thanks for that quote anyway). Hosted by Klein, Ally, and a cast of weirdos (both on the team and from their audience), the show is known for its raw, offbeat style, offering a mix of sarcastic banter, candid interviews, and an unfiltered take on everything from culture to the chaos of everyday life. With a loyal, engaged fanbase and an addiction for pushing boundaries, the show delivers the perfect blend of humor and insight, all while keeping things fun, fresh, and sometimes a little bit illegal. 2024 © 2021 Audacy, Inc. Society & Culture https://player.amperwavepodcasti
"When people know their ideas matter, they want to do a better job." Episode Chapters [00:02:10] Should employees be rewarded for solving problems? [00:03:45] Why listening builds a stronger culture than incentives [00:06:06] How recognition increases confidence and engagement [00:08:14] The connection between ownership and self-confidence [00:10:20] Practical ways leaders can encourage better ideas Employees are more likely to take ownership when they know their ideas matter. In this episode, Lee Cockerell explains why recognition, encouragement, and listening are often more powerful than financial rewards. The conversation explores how leaders can build confidence, strengthen culture, and create an environment where people actively look for ways to improve the business. Read my blog for more from this episode. Resources CockerellStore.com The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694
Watch the YouTube version of this episode HERETyson and Becca reveal the first-ever MaxLawCon Awards, the 10 categories, and how to nominate the law firm owners, leaders, brands, and vendors who actually make this industry better.This year in Atlanta, we're doing something we've talked about for years: the first-ever MaxLawCon Awards. These awards are all about recognizing the law firm owners, leaders, brands, vendors, and community members who are actually building better firms and a better legal industry – not just chasing ego numbers.In this episode, Tyson Mutrux and Becca walk through:Why we finally launched the MaxLawCon Awards in 2026The 10 award categories and what each one is really aboutHow the nomination process works (and why these are not “pay-to-win” awards)What they're most excited about heading into MaxLawCon Atlanta this OctoberNominations are open from June 16–30 at maximumlawyer.com/awardsAnyone can nominate – including nominating yourself – and you can submit as many nominations as you'd like.Finalists will be announced before MaxLawCon, and winners will be revealed live on stage in Atlanta on October 8–9.Highlights00:00 – Why Tyson and Becca finally launched the first-ever MaxLawCon Awards02:53 – Redefining success beyond revenue: leadership, culture, resilience, and impact04:13 – How nominations work and why these aren't pay‑to‑play postcard awards05:57 – Key details: June 16–30 nomination window, anyone can nominate, unlimited entries08:04 – Marketer of the Year, Trailblazer, and Rising Star: what these awards recognize11:38 – Culture & Leadership and Maximum Lawyer of the Year: the “five‑tool” firm owner15:15 – The Comeback and Community Impact Awards: resilience and quiet generosity19:08 – Golden Mic and Law Firm Champion (by BeccasList): standout guests and vendors25:13 – Brand of the Year: distinctive, consistent law firm branding that actually works27:45 – Live awards at MaxLawCon Atlanta (Oct 8–9) and where to submit nominations
In this episode, Tatiana Goldberg shares insights from more than 20 years in HR, talent management, and leadership development. She explores how the employer-employee relationship is evolving, why career growth has become the most important retention factor, and how organizations must rethink talent mobility, leadership development, and performance management in a rapidly changing world.Tatiana also discusses the impact of AI on early-career talent, the importance of business acumen for talent professionals, and why performance management systems are among the strongest drivers of organizational culture. Throughout the conversation, she emphasizes that behind every business challenge lies a talent challenge—and that talent leaders sit at the center of business success.I hope you enjoy it! As always you can learn more and connect with me on my website (andystorch.com) or LinkedIn. And you can find my books - Own Your Career Own Your Life and Own Your Brand, Own Your Career - on Amazon.Connect Tatiana Goldberg: linkedin
Nick Blavat reflects on his entrepreneurial journey, including his transition from working for Deep River Partners to ultimately taking ownership of the company. He and Dave also explore how trust and clear communication are essential not only within a team but in building strong, lasting relationships with customers. They highlight how these principles have directly influenced the company's growth and culture.
What makes employees feel safe enough to speak up when something feels wrong? Eva Lehman shares how ethical cultures are built through leadership behaviors, trust, consistency, and systems that reinforce integrity every day. As Vice President and Chief Ethics and Compliance Officer at Marvell Technology, Eva offers a behind-the-scenes look at how their culture shapes employee behavior far beyond policies and compliance training. You'll hear how Marvell's leadership team reinforces ethical decision-making across a global organization, why middle managers are critical to sustaining trust, and how employees are empowered to raise concerns without fear. Eva also shares personal reflections about the difficult moments leaders face when values are tested, and why courage, empathy, and support from leadership matter so much in those situations. You'll discover: Why employees hesitate to speak upHow leaders reinforce ethical culture dailyWhat builds trust across global organizationsWhy managers are the ones shaping workplace microculturesHow Marvell approaches responsible AI governance Connect with Eva Lehman on Social MediaLinkedIn Website Eva's employer, Marvell Technology Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn
Amy Reichanadter, Chief People Officer at Databricks, joined us on The Modern People Leader to discuss her upskilling journey throughout her career, creating consumer-grade employee experiences, and leading through rapid technological change. ---- Sponsor Links:
The promise is seductive: Implement the right operating system and your frustrations disappear. Your employees become more accountable. Communication improves. Growth follows. Your business finally runs the way you always hoped it would. That's the promise behind EOS, the Entrepreneurial Operating System popularized by Gino Wickman's book Traction. Plenty of business owners swear by it. Plenty have spent tens of thousands of dollars hiring EOS implementers to help put it in place. But does it work?This week, we're republishing one of our favorite conversations, one in which Shawn Busse, Paul Downs, and Laura Zander compare notes on their own experiences with EOS. Laura hired an implementer and spent years trying to make the system work. Paul took a more selective, do-it-yourself approach. Shawn has watched EOS play out inside numerous client companies. What emerges is a much more nuanced picture than the one promised in the book. The three owners discuss when EOS can be genuinely valuable, when it's the wrong tool for the job, and why no operating system can compensate for having the wrong people in key roles. As Laura puts it, EOS can be incredibly helpful "for people like me 10 years ago, who just don't know what they're doing." The question is whether that's enough to justify the investment.
Welcome to Work in Progress with Chris and Keyanna, your weekly workplace news hit, but with less corporate waffle, more real talk, and the occasional “wait… are we allowed to say that?” moment.All in under 10 minutes.No jargon. No doom-mongering. No pretending everything is fine when clearly… it is not.
What role do uniforms really play in shaping a hotel's brand experience, and why are they often overlooked despite being one of the first things guests notice?In this episode of The Modern Hotelier, hosts David Millili and Steve Carran are joined by Mia Liu, Creative Director of Drape & Stitch, a fashion-forward uniform brand redefining what hospitality teams wear and why it matters.Mia shares her journey from growing up in China with a passion for fashion and design, to building an international career across design, production, sourcing, and marketing. With deep experience across the fashion and activewear industries, she eventually founded Drape & Stitch in 2022 to bring a more modern, functional, and brand-aligned approach to hospitality uniforms.The conversation explores how uniforms are often overlooked in hospitality despite being one of the first visual touchpoints for guests. Mia breaks down why hotels should treat uniforms as part of the overall brand experience—not just an operational necessity—and how comfort, durability, and storytelling all play a critical role in shaping guest perception.The episode continues with deeper industry questions, including: The most common mistakes hotels make when selecting uniform vendors Why luxury hospitality is moving away from generic uniform programs How design details can reflect a hotel's architecture, history, and identity Real examples of custom uniform storytelling from luxury properties like Fairmont Washington, DC and Waldorf Astoria Why comfort and functionality are just as important as aesthetics in modern uniform design From fabric innovation to brand storytelling, this episode reveals how uniforms are becoming a strategic part of hospitality experience design—and why the future of hotel branding may start with what your team wears.Watch the FULL EPISODE on YouTube: https://youtu.be/_YHLxYzRvWc This episode is Sponsored by Drape & Stitch: https://drapeandstitch.com/ Links:Mia on LinkedIn: https://www.linkedin.com/in/mia-l-b07ab326/ Drape and Stitch: https://drapeandstitch.com/For full show notes head to: https://themodernhotelier.com/episode/286Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Join us as we sit down with Mary Baird, author of "Squash the Sunday Scaries," to unpack what's broken at work and how to genuinely improve the employee experience. This episode is packed with actionable insights for HR leaders, people managers, and anyone tired of ping-pong table fixes. Why "work is broken" and how trust issues drive disengagement Old Guard vs. New Guard HR: why your people matter more than policies The true value of employee listening (and which survey questions to actually ask) Simple, practical approaches for having hard conversations and building trust Eight strategic levers to improve employee experience spoiler: compensation isn't one of them Connect with us here: https://www.thesimplifiers.com/book https://mathewblades.com/
Show Summary On today's episode, we're having a conversation with Army Veteran Ramon Salazar, Senior Manager of Learning and Experience Design for PsychArmor, as well as Executive Director for Warriors At Ease, an organization dedicated to empowering the military and veteran community with the tools and knowledge to harness the transformative power of yoga and meditation.Provide FeedbackAs a dedicated member of the audience, we would like to hear from you. If you PsychArmor has helped you learn, grow, and support those who've served and those who care for them, we would appreciate hearing your story. Please follow this link to share how PsychArmor has helped you in your service journey Share PsychArmor StoriesAbout Today's GuestRamón Salazar is a US Army Veteran with a diverse background in education and wellness. Holding a Master's degree in Education and experience in instructional design, he currently serves as an instructor at the University of Arizona. As an E-RYT 500 (Experienced Registered Yoga Teacher that has completed at leased 500 hours of advanced yoga teacher training and logged a minimum of 2,00 hours of teaching experience), Ramón brings a deep understanding of yoga practice, skillfully tailoring his approach to the specific needs of the military community. He incorporates trauma-informed techniques and mindful movement to foster healing and resilience. Ramón also holds various certifications in other wellness areas. His commitment to education and holistic well-being reflects his belief in yoga's power to positively impact individuals and communities.Links Mentioned in this Episode Ramon on PsychArmorWarriors At Ease websitePsychArmor Resource of the WeekThis week's resource of the week is PsychArmor's online course library, including many courses designed and led by Ramon. PsychArmor offers trusted, expert-led training for anyone who wants to better understand and support service members, Veterans, and their families. Whether you're a health care provider, educator, employer, caregiver, or simply someone who wants to make a difference — these courses are designed for you.You can find the resource here:https://learn.psycharmor.org/collections Episode Partner: Are you an organization that engages with or supports the military affiliated community? Would you like to partner with an engaged and dynamic audience of like-minded professionals? Reach out to Inquire about Partnership Opportunities Contact Us and Join Us on Social Media Email PsychArmorPsychArmor on TwitterPsychArmor on FacebookPsychArmor on YouTubePsychArmor on LinkedInPsychArmor on InstagramTheme MusicOur theme music Don't Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families. You can find more about the work that he is doing at www.veteranmentalhealth.com
This weeks show is a collection of interviews of union members and leaders from the AFL-CIO convention.✦ ABOUT ✦The Valley Labor Report is the only union talk radio show in Alabama, elevating struggles for justice and fairness on the job, educating folks about how they can do the same, and bringing relevant news to workers in Alabama and beyond.Our single largest source of revenue *is our listeners* so your support really matters and helps us stay on the air!Make a one time donation or become a monthly donor on our website or patreon:TVLR.FMPatreon.com/thevalleylaborreportVisit our official website for more info on the show, membership, our sponsors, merch, and more: https://www.tvlr.fmFollow TVLR on Facebook: https://www.facebook.com/TheValleyLab...Follow TVLR on Twitter: @LaborReportersFollow Jacob on Twitter: @JacobM_ALFollow TVLR Co-Creator David Story on Twitter: @RadiclUnionist✦ CONTACT US ✦Our phone number is 844-899-TVLR (8857), call or text us live on air, or leave us a voicemail and we might play it during the show!✦ OUR ADVERTISERS KEEP US ON THE AIR! ✦Support them if you can.The attorneys at MAPLES, TUCKER, AND JACOB fight for working people. Let them represent you in your workplace injury claim. Mtandj.com; (855) 617-9333The MACHINISTS UNION represents workers in several industries including healthcare, the defense industry, woodworking, and more. iamaw44.org (256) 286-3704 / organize@iamaw44.orgDo you need good union laborers on your construction site, or do you want a union construction job? Reach out to the IRONWORKERS LOCAL 477. Ironworkers477.org 256-383-3334 (Jeb Miles) / local477@bellsouth.netThe NORTH ALABAMA DSA is looking for folks to work for a better North Alabama, fighting for liberty and justice for all. Contact / Join: DSANorthAlabama@gmail.comIBEW LOCAL 136 is a group of over 900 electricians and electrical workers providing our area with the finest workforce in the construction industry. You belong here. ibew136.org Contact: (205) 833-0909IFPTE - We are engineers, scientists, nonprofit employees, technicians, lawyers, and many other professions who have joined together to have a greater voice in our careers. With over 80,000 members spread across the U.S. and Canada, we invite you and your colleagues to consider the benefits of engaging in collective bargaining. IFPTE.org Contact: (202) 239-4880THE HUNTSVILLE INDUSTRIAL WORKERS OF THE WORLD is a union open to any and all working people. Call or email them today to begin organizing your workplace - wherever it is. On the Web: https://hsviww.org/ Contact: (256) 651-6707 / organize@hsviww.orgENERGY ALABAMA is accelerating Alabama's transition to sustainable energy. We are a nonprofit membership-based organization that has advocated for clean energy in Alabama since 2014. Our work is based on three pillars: education, advocacy, and technical assistance. Energy Alabama on the Web: https://alcse.org/ Contact: (256) 812-1431 / dtait@energyalabama.orgThe Retail, Wholesale and Department Store Union represents in a wide range of industries, including but not limited to retail, grocery stores, poultry processing, dairy processing, cereal processing, soda bottlers, bakeries, health care, hotels, manufacturing, public sector workers like crossing guards, sanitation, and highway workers, warehouses, building services, and distribution. Learn more at RWDSU.infoThe American Federation of Government Employees (AFGE) is the largest federal employee union proudly representing 700,000 federal and D.C. government workers nationwide and overseas. Learn more at AFGE.orgAre you looking for a better future, a career that can have you set for life, and to be a part of something that's bigger than yourself? Consider a skilled trades apprenticeship with the International Union of Painters and Allied Trades. Learn more at IUPAT.orgUnionly is a union-focused company created specifically to support organized labor. We believe that providing online payments should be simple, safe, and secure. Visit https://unionly.io/ to learn more.Hometown Action envisions inclusive, revitalized, and sustainable communities built through multiracial working class organizing and leadership development at the local and state level to create opportunities for all people to thrive. Learn more at hometownaction.orgMembers of IBEW have some of the best wages and benefits in North Alabama. Find out more and join their team at ibew558.org ★ Support this podcast on Patreon ★
Long before sustainability, ESG, and stakeholder capitalism entered the business mainstream, Jeffrey Hollender was building a company founded on the belief that business could serve both people and the planet.In this episode of Purpose 360, Carol Cone welcomes Jeffrey Hollender, co-founder and former CEO of Seventh Generation, and her fellow pioneer of the purpose movement for a candid conversation about his new book, Built for a Better World, and the remarkable story behind Seventh Generation. Together they explore the realities of building a mission-driven company before the market was ready, the role of transparency in earning consumer trust, the challenges of scaling culture during rapid growth, and the difficult lessons Jeffrey learned about investors, governance, and leadership.Jeffrey also reflects on employee ownership, activist business leadership, and the boardroom decisions that ultimately led to his departure from the company he founded. Along the way, he shares why today's purpose-driven businesses must think beyond products and profits to address the broader impact they have on people, communities, and the planet.Purpose 360 is produced by TruStory FM.Full Show Notes & Resources HereView on YouTube Here (00:00) - Welcome to Purpose 360 (00:13) - Meet Jeffrey Hollender (03:49) - Jeffrey's Background (07:03) - Seventh Generation (09:51) - The Early Years (11:06) - The Name (12:59) - Built for a Better World (16:45) - Albertson's Example (19:31) - Role of Employees (21:26) - Company Machinations (23:58) - Moderating Growth (26:58) - Learning Through Activism (29:13) - Going Too Radical (31:12) - Working with a Board (33:51) - Getting Terminated (35:56) - The Role of Family (38:37) - What Companies Get Wrong About Purpose (40:53) - Speed Round (42:17) - Last Words (43:07) - Wrap Up
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:
#949 What if you could build digital real estate that pays you every month? In this special episode, we're sharing a fan-favorite interview from Nick Loper's The Side Hustle Show, featuring rank-and-rent expert Luke Van Der Veer. Luke breaks down how he builds simple local service websites, ranks them in Google, and rents them to business owners for recurring monthly income. He shares his process for choosing profitable niches, finding low-competition opportunities, generating leads, and scaling a portfolio that eventually grew into a six-figure-per-month business. Plus, stick around for an updated conversation where Luke reveals how his business has evolved, how AI is changing local SEO, and why he believes lead generation remains one of the most powerful online business models today! What Nick discusses with Luke: + Rank and rent business model + Local SEO fundamentals + Finding profitable niches + Blue-collar service opportunities + Keyword research strategies + Google Business Profile optimization + Lead generation websites + Finding contractor partners + Pricing monthly site rentals + Scaling digital real estate + Revenue-share partnerships + AI and local SEO trends Thank you, Nick and Luke! Check out The Side Hustle Show. Check out Luke Van Der Veer. To get access to our FREE Business Training course go to MillionaireUniversity.com/training. To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Learn more about your ad choices. Visit megaphone.fm/adchoices
Today we are joined by Tony Bass. He is the author of The E-Myth Landscape Contractor Edition and Finding, Hiring, and Keeping Great Employees. We get into the topic of finding, hiring, and keeping great employees on today's episode.Sponsors:Cycle CPAKnowledge Tree Consulting Smart Growth EventPatioSEOHow to Hardscape HeadquartersRegister for HNA and Use Code: HTH for 50% Off
You invested time and resources into staff training and development, but your team still isn't applying what they learned. Why? Many nonprofit leaders focus heavily on what employees need to learn and how they should learn it. While those elements are essential, they're only part of the equation.In this episode of Learning for Good, I'm exploring why even well-designed training programs often fail to create lasting behavior change. True success happens when training translates into consistent action on the job. I'm sharing five overlooked factors that determine whether learning becomes performance improvement or simply another forgotten workshop.▶️ Why Your Nonprofit Training Isn't Working: 5 Factors Preventing Workplace Behavior Change▶️ Key Points:00:00:00 Why Great Training Doesn't Always Lead to Action00:05:07 5 Factors Preventing Behavior Change00:14:12 Designing Training That Drives Lasting Behavior ChangeResources from this episode:Join the Learning for Good Summit in July: https://collective.skillmastersmarket.com/invitation?code=9A6625 Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveConnect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.⭐Was this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
Today's episode continues the saga from last week's episode (“Are Accurate Estimates Important?”). Dr. Kuba continues to unpack details about a disgruntled parent in her practice that ended up with an unexpected bill of $1,700. Today, they discuss more oversights from the team including coordination of benefit issues (involving primary and secondary insurance), miscommunication to the parent when insurance failed to pay, and failing to advocate for the parent to pursue better reimbursement from insurance. Alongside the inaccurate estimate, these missteps have Dr. Kuba and Bethany evaluating what to do with this parent and with the team. They conclude the episode with a detailed account of how they responded to the parent's disgruntled email. Deep and meaningful tips are included in this episode PLUS so much more in the June bonus episode.
Maintaining personnel files may seem straightforward, but a misstep can create compliance gaps and risk for small businesses. Join us as we cover some best practices for managing employee records and review common pitfalls to avoid. [00:43] Personnel file maintenance: An essential HR practice [02:18] What should and should not be stored in personnel files [04:41] Employee access and state‑specific considerations [05:26] Retention practices and common areas of risk This content is based on generally accepted HR practices, is advisory in nature, and does not constitute legal advice or other professional services. ADP does not warrant or guarantee the accuracy, reliability, and completeness of the content. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This content is current as of the published date. ADP, the ADP logo, HR{preneur}, RUN Powered by ADP and Always Designing for People are registered trademarks of ADP, Inc and its affiliates. All other marks are the property of their respective owners. Copyright © 2026 ADP, Inc. All rights reserved. Privacy at ADP
Episode # 305 Pool Nation Podcast - What does it take to build a pool service company that lasts for decades, retains top talent, and serves more than 1,000 pools? In this episode of the Pool Nation Podcast, Edgar De Jesus, John "JJ Flawless," and Zac "The Pool Boy" Nicholas sit down with Nick LaPointe and Ray De Rosa of Golden State Pools to discuss two very different journeys that led to one of Southern California's most respected pool service companies. From the days of gas chlorine service and hand-written route books to modern operations, service management, technician training, inventory systems, and company leadership, this conversation dives deep into what it really takes to build a sustainable pool business. Nick shares the story of growing up in the family business, while Ray discusses building his own company before merging with Golden State Pools. Together they reveal the systems, leadership philosophies, employee development programs, and business lessons that have fueled their success. Most importantly, they share two lessons every pool professional needs to hear: set boundaries and know your value. Whether you're a solo operator, building your first route, managing technicians, or scaling toward your own pool empire, this episode is packed with practical insights and real-world experience from pool pros who have lived it. Timestamps 00:00 Welcome to the Pool Nation Podcast 01:00 Meet Nick LaPointe and Ray DeRosa of Golden State Pools 06:00 Steak dinner bets, pool industry friendships, and Western Show stories 17:00 Nick's family history in the pool industry 23:00 The early days of gas chlorine pool service 28:00 How 9/11 changed pool sanitation operations forever 31:00 Transitioning from gas chlorine to liquid chlorine systems 34:00 Growing up in the family business and earning a business degree 40:00 How Ray got started in pools and launched his own company 42:00 Merging two companies into Golden State Pools 46:00 From DOS systems and paper invoices to modern software 49:00 Building company culture and leadership partnerships 57:00 Why training matters and Golden State's 8-week technician training program 1:05:00 Employee development, career paths, and retention strategies 1:17:00 Managing repairs, service teams, and operational structure 1:24:00 Inventory management, purchasing power, and warehouse operations 1:33:00 The importance of boundaries as a business owner 1:37:00 Knowing your value and pricing with confidence 1:41:00 Final advice for pool professionals and closing thoughts Thank You To Our Sponsors A huge thank you to our Pool Nation partners and sponsors who continue supporting pool professionals across the industry: The SPPA BluRay XL AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Group Hayward Pool Products Poolside Tech Pool Brain Nidec / US Motors OnCore Filtration Your support helps us continue educating, elevating, and empowering pool professionals everywhere.
Watch the YouTube version of this episode HEREIn this solo episode of the Maximum Lawyer Podcast, Tyson Mutrux shares the wild story of the “best massage of his life” and the brutal cupping and scraping session that came with it. What starts as a trip for relaxation turns into a masterclass on discomfort, risk, and what it really takes to grow a law firm.Tyson breaks down why most lawyers want improvement without change, they want the massage benefits without the deep tissue work, and how that same mindset keeps firm owners stuck in “safe” but miserable situations. He walks through concrete examples from his own journey: starting his firm, taking on a partner, splitting a successful firm, committing to a BHAG of resolving a case in every state, and investing heavily in contingency-fee marketing without a line of credit.In this episode, you'll learn:Why your brain interprets uncertainty as risk (and how that quietly kills growth)How to tell the difference between pointless pain and “productive discomfort”Why hiring, firing, raising rates, and trying cases feel terrible right before they move you forwardA simple three-part test to decide which hard thing you should do next in your firmHighlights00:00 – The weird basement massage that sparked this episode03:40 – Cupping, scraping, and why the best results often look ugly at first08:15 – Why your brain equates uncertainty with danger11:30 – Starting a firm, partnering, splitting: the real risk curve of growth12:20 – BHAG: resolving a case in every state and what it takes to chase it13:10 – PI vs. family/criminal: different runways, different risks15:45 – The invisible cost of not hiring, not firing, and not raising rates17:00 – Productive discomfort: 3-part test (aligns with goals, teaches you, expands capacity)19:50 – Questions to identify the one hard move you're avoiding21:30 – BeccasList, the Association, and upcoming events
One company now has more AI agents deployed in its organization than it has human employees. Slack's CMO Ryan Gavin dropped that stat into a conversation with Craig Smith, and then immediately identified the secondary problem it creates: when your digital workforce outnumbers your human one, how do employees know which agent to call for which task? That orchestration problem, and the conversational interface that solves it, is what this episode is really about. Gavin describes Slack bot's transformation from a notification tool into what he calls the ChatGPT moment for the enterprise, an AI that doesn't just understand the internet, but understands your business, your team, your customers, and your company's entire conversational history, all the way back to day one. The conversation covers the full arc of what this shift means in practice: a Salesforce executive walking into an unfamiliar meeting and being praised for their questions, because Slack bot had prepared them in minutes using the team's full history; a marketer who built his own data scientist agent over a weekend and is now completely unshackled from the bottleneck that was slowing him down; and Gavin's most honest admission, that he's been saying for years that AI won't replace jobs, but this is the first time he actually believes it, because the soul-crushing "work of work" is finally shrinking, and what's left is the kind of creative, high-energy output that people actually want to do. The inbox, he says, is a deathtrap in the AI era. The companies that figure out how to move beyond it will outperform their competitors by multiples. Subscribe to Eye on A.I. for weekly conversations with the people building and deploying the future of AI.
SpaceX went public Friday, with much pomp and circumstance. Investors are already buying and selling the company's stock — well, some investors. Employees, early investors, and Elon Musk all held SpaceX stock pre-IPO. Now, the company will supervise when and how they can sell it off. In this episode, we explain why. Plus: An unlikely city tops list of best metro areas for recent college grads, an AI chatbot helps one reporter sell his house, and we break down the week's economic headlines.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.
Everyone in town knew the stories about the old Victorian house on the hill.Guests talked about footsteps in empty hallways. Employees reported doors slamming on vacant floors. And for decades, people claimed they occasionally heard a man's voice calling from somewhere inside the building.When Emily started working there during high school, she dismissed the stories as local folklore. Then she heard the voice herself.The more she learned about the house's history, the stranger the experiences became. Because the voice never sounded threatening. It sounded familiar. Almost as though someone was wandering the halls, expecting to find people who were no longer there.And after years of hearing the same question echo through the house, Emily finally decided to answer. #RealGhostStories #HauntedVictorian #GhostlyVoices #ParanormalExperience #HauntedBoardingHouse #TrueGhostStory #SpiritsAmongUs #HistoricHaunting #UnexplainedVoices #GhostStoryLove real ghost stories? Want even more?Become a supporter and unlock exclusive extras, ad-free episodes, and advanced access:
Everyone in town knew the stories about the old Victorian house on the hill.Guests talked about footsteps in empty hallways. Employees reported doors slamming on vacant floors. And for decades, people claimed they occasionally heard a man's voice calling from somewhere inside the building.When Emily started working there during high school, she dismissed the stories as local folklore. Then she heard the voice herself.The more she learned about the house's history, the stranger the experiences became. Because the voice never sounded threatening. It sounded familiar. Almost as though someone was wandering the halls, expecting to find people who were no longer there.And after years of hearing the same question echo through the house, Emily finally decided to answer. #RealGhostStories #HauntedVictorian #GhostlyVoices #ParanormalExperience #HauntedBoardingHouse #TrueGhostStory #SpiritsAmongUs #HistoricHaunting #UnexplainedVoices #GhostStoryLove real ghost stories? Want even more?Become a supporter and unlock exclusive extras, ad-free episodes, and advanced access:
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Sahra S. Halpern. Interview Purpose The purpose of this interview is to educate small business owners—especially entrepreneurs of color—about equitable access to capital, alternative lending pathways, and how to become “capital ready.” Sahra Halpern, President and CEO of the Business Consortium Fund (BCF), explains how mission‑driven lending fills the gap left by traditional banks and helps small businesses survive, grow, and ultimately graduate into mainstream financing. The conversation also aims to demystify lending, reduce fear around capital, and encourage entrepreneurs to build trusted financial relationships before entering moments of crisis. Core Themes Discussed 1. Why Small Businesses Are Turned Down by Banks Halpern explains that many small businesses are rejected by banks not because they lack potential, but because banks operate under strict underwriting and regulatory requirements. These systems often fail to account for resilience, experience, contracts, and future growth. BCF exists to serve as a bridge—supporting businesses where banks cannot and preparing them to eventually return as qualified borrowers. 2. Capital Curious vs. Capital Ready A key distinction introduced in the interview is the difference between businesses that are “capital curious” and those that are “capital ready.” Many entrepreneurs know they need funding but lack: Financial organization Clear projections Proper documentation A capital strategy BCF provides technical assistance to help businesses prepare for financing instead of setting them up to fail. 3. Mission‑Driven Lending and Community Impact Halpern frames lending as an ecosystem, not a transaction. When small businesses succeed: Business owners gain stability Employees gain jobs Communities grow stronger Large corporations benefit from more diverse and capable supply chains BCF focuses on long‑term economic impact, not short‑term profit. 4. CDFIs vs. SBA Loans The interview draws a clear distinction between Community Development Financial Institutions (CDFIs) like BCF and government entities such as the SBA. Key differences highlighted: SBA programs shift based on political administrations SBA underwriting has tightened in recent years CDFIs are nonprofit, mission‑aligned, and relationship‑driven CDFIs look at the whole entrepreneur, not just credit scores 5. The Danger of Merchant Cash Advance Loans Halpern strongly warns against Merchant Cash Advance (MCA) loans, which are often marketed as fast solutions but carry extremely high interest rates and long‑term consequences. She explains that: MCAs disqualify borrowers from future SBA refinancing They often trap business owners in cycles of expensive debt CDFIs like BCF can help refinance and escape these loans A real‑world case study (The Cut Buddy / Shark Tank entrepreneur) illustrates how BCF helped refinance over $1M in predatory debt and save a growing business. 6. Relationships Matter More Than Transactions Both Halpern and McDonald emphasize the importance of building lender relationships early, not only when cash flow is tight. BCF underwrites the entire business and the entrepreneur, rather than seizing control of a contract or revenue stream, as some factoring companies do. Power comes from having options—and informed decision‑making. Key Takeaways Banking rejection is not the end of the road Small businesses must prepare themselves to be capital ready CDFIs serve as critical bridges between entrepreneurs and traditional banks Fast money often leads to expensive, dangerous debt Merchant cash advances should be avoided whenever possible Mission‑driven lenders look at the whole entrepreneur, not just numbers Strong lender relationships protect businesses during uncertainty Capital should empower growth—not take control of your company Notable Quotes “Just because a bank says no doesn’t mean that’s the end of your road.” “We’re not just looking at your credit score—we’re looking at you as a whole entrepreneur.” “Capital readiness is not about desperation; it’s about preparation.” “If you’re sitting on a merchant cash advance loan right now, you are not stuck.” “Nothing makes me happier than seeing clients realize their dreams and grow into multimillion‑dollar businesses.” “You should talk to multiple lenders—but you should always understand the real cost of the money.” Conclusion Sahra Halpern’s interview serves as a practical roadmap and a cautionary lesson for small business owners navigating today’s uncertain economic landscape. It reinforces that access to capital is about strategy, education, and relationships, not just approval or rejection. The conversation encourages entrepreneurs to reclaim power, avoid predatory financing, and partner with institutions that are committed to their long‑term success and community impact. #SHMS #BEST #STRAWSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Sahra S. Halpern. Interview Purpose The purpose of this interview is to educate small business owners—especially entrepreneurs of color—about equitable access to capital, alternative lending pathways, and how to become “capital ready.” Sahra Halpern, President and CEO of the Business Consortium Fund (BCF), explains how mission‑driven lending fills the gap left by traditional banks and helps small businesses survive, grow, and ultimately graduate into mainstream financing. The conversation also aims to demystify lending, reduce fear around capital, and encourage entrepreneurs to build trusted financial relationships before entering moments of crisis. Core Themes Discussed 1. Why Small Businesses Are Turned Down by Banks Halpern explains that many small businesses are rejected by banks not because they lack potential, but because banks operate under strict underwriting and regulatory requirements. These systems often fail to account for resilience, experience, contracts, and future growth. BCF exists to serve as a bridge—supporting businesses where banks cannot and preparing them to eventually return as qualified borrowers. 2. Capital Curious vs. Capital Ready A key distinction introduced in the interview is the difference between businesses that are “capital curious” and those that are “capital ready.” Many entrepreneurs know they need funding but lack: Financial organization Clear projections Proper documentation A capital strategy BCF provides technical assistance to help businesses prepare for financing instead of setting them up to fail. 3. Mission‑Driven Lending and Community Impact Halpern frames lending as an ecosystem, not a transaction. When small businesses succeed: Business owners gain stability Employees gain jobs Communities grow stronger Large corporations benefit from more diverse and capable supply chains BCF focuses on long‑term economic impact, not short‑term profit. 4. CDFIs vs. SBA Loans The interview draws a clear distinction between Community Development Financial Institutions (CDFIs) like BCF and government entities such as the SBA. Key differences highlighted: SBA programs shift based on political administrations SBA underwriting has tightened in recent years CDFIs are nonprofit, mission‑aligned, and relationship‑driven CDFIs look at the whole entrepreneur, not just credit scores 5. The Danger of Merchant Cash Advance Loans Halpern strongly warns against Merchant Cash Advance (MCA) loans, which are often marketed as fast solutions but carry extremely high interest rates and long‑term consequences. She explains that: MCAs disqualify borrowers from future SBA refinancing They often trap business owners in cycles of expensive debt CDFIs like BCF can help refinance and escape these loans A real‑world case study (The Cut Buddy / Shark Tank entrepreneur) illustrates how BCF helped refinance over $1M in predatory debt and save a growing business. 6. Relationships Matter More Than Transactions Both Halpern and McDonald emphasize the importance of building lender relationships early, not only when cash flow is tight. BCF underwrites the entire business and the entrepreneur, rather than seizing control of a contract or revenue stream, as some factoring companies do. Power comes from having options—and informed decision‑making. Key Takeaways Banking rejection is not the end of the road Small businesses must prepare themselves to be capital ready CDFIs serve as critical bridges between entrepreneurs and traditional banks Fast money often leads to expensive, dangerous debt Merchant cash advances should be avoided whenever possible Mission‑driven lenders look at the whole entrepreneur, not just numbers Strong lender relationships protect businesses during uncertainty Capital should empower growth—not take control of your company Notable Quotes “Just because a bank says no doesn’t mean that’s the end of your road.” “We’re not just looking at your credit score—we’re looking at you as a whole entrepreneur.” “Capital readiness is not about desperation; it’s about preparation.” “If you’re sitting on a merchant cash advance loan right now, you are not stuck.” “Nothing makes me happier than seeing clients realize their dreams and grow into multimillion‑dollar businesses.” “You should talk to multiple lenders—but you should always understand the real cost of the money.” Conclusion Sahra Halpern’s interview serves as a practical roadmap and a cautionary lesson for small business owners navigating today’s uncertain economic landscape. It reinforces that access to capital is about strategy, education, and relationships, not just approval or rejection. The conversation encourages entrepreneurs to reclaim power, avoid predatory financing, and partner with institutions that are committed to their long‑term success and community impact. #SHMS #BEST #STRAWSee omnystudio.com/listener for privacy information.
In this episode, Lane Kawaoka joins us to discuss his book, The Wealth Elevator: Real Estate Syndications, Accredited Investor Banking, and Tax Strategies for First-Gen Millionaires. As a seasoned real estate investor, Lane has built a portfolio valued at more than $2.1 billion and has helped hundreds of investors access alternative wealth-building strategies through real estate syndications. Lane is the founder of The Wealth Elevator and the Hui Deal Pipeline Club. Since 2016, he has syndicated more than $205 million in private equity and facilitated over $45 million in distributions to investors. Through his work, he helps working professionals create passive income streams and pursue financial freedom through strategic investing, tax optimization, and alternative asset ownership. This conversation covers: How Lane got started in the business industry. The mindset shifts required to build long-term wealth. Why syndications can provide opportunities beyond traditional investing. Common mistakes new investors make when evaluating deals. Interested in learning how real estate syndications, tax planning, and alternative investments can help accelerate your path to financial independence? Tune in to hear Lane share the lessons, strategies, and experiences that have shaped his approach to building long-term wealth. Connect with Lane: LinkedIn Instagram The Wealth Elevator Website Free Masterclass
SpaceX went public Friday, with much pomp and circumstance. Investors are already buying and selling the company's stock — well, some investors. Employees, early investors, and Elon Musk all held SpaceX stock pre-IPO. Now, the company will supervise when and how they can sell it off. In this episode, we explain why. Plus: An unlikely city tops list of best metro areas for recent college grads, an AI chatbot helps one reporter sell his house, and we break down the week's economic headlines.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.
On this week's Neutralizing Workplace Racism, we confront a grim and urgent reality: the ultimate breakdown of safety and escalating workplace violence. We unpack two disturbing new incidents where workplace frustrations and corporate failures turned life-threatening for Black employees: - The Amazon Garage Shooting: We look at the chilling details surrounding an Amazon facility where an employee is accused of shooting a coworker inside the company parking garage. The McAlister's Deli Assault: We analyze the systemic pressures and volatile environments behind an employee accused of choking his coworker after being passed over for a promotion. Plus, Gus delivers a crucial, hard-hitting reality check: your primary objective on the clock must shift from climbing the corporate ladder to simply surviving your shift alive and in one piece. -
Successful AI transformation depends not only on technology but also on clear, consistent, multi-channel communication that keeps employees informed, engaged, and involved in the change process. That's the key take-away message of this episode of the Wise Decision Maker Show, which talks about why your employees aren't hearing you on Gen AI transformation.This article forms the basis for this episode: https://disasteravoidanceexperts.com/why-your-employees-arent-hearing-you-on-gen-ai-transformation/
On this episode of The Beacon Way Podcast, host Adrienne Wilkerson interviews Deanna Dolecki (President) and Ashley Ruggeri (Account Director) of Blue Duck Agency about their backgrounds, the agency's services (digital, acquisition email, direct mail, and video), and the emotional weight of marketing in mental and behavioral health. They discuss why “work-life balance” is better framed as work-life harmony, how Blue Duck has been fully remote for 26 years, and the benefits and challenges of virtual work, including productivity, flexibility for parents and caregivers, and the added effort required for collaboration and feedback—especially for younger employees. They share culture-building tactics like transparent company updates, intentional Zoom and in-person gatherings, games, meme/GIF chats, and hiring for “intangibles” by focusing interviews on candidates' stories and motivations. Links mentioned in today's episode: blueduckagency.comReach out to Ashley: ashley@blueduckagency.com
What did you learn about a coworker that you definitely didn’t need to know? We’re talking TMI moments, overshares, and those “I wish I could un-hear that” stories… We hear from listeners! See omnystudio.com/listener for privacy information.
Catherine Blackmore has spent nearly two decades building the programs that wrap around technology, from the early days of customer success in 2007 to her current role as Group VP of Customer Programs and Employee Success at Oracle. In this episode she sits down with Justin to unpack what the discipline got right, what it got wrong, and what survives the shift to AI.Catherine makes the case that the high touch model was right all along. It buys a company time to build its moat. But the obsession with the golden record, bridging every data silo, and the red, yellow, green health score was a costly detour, because customers live in their own tools and every account ends up yellow anyway.From there the conversation turns to the question on everyone's mind. If agents can scale the work, what is left for humans? Catherine's answer is that human connection becomes the scarce, valuable thing, and the next generation of CS leaders will manage teams of agents while doing the relational work no agent can fake. She also reframes customer advocacy as the true end state of customer success, the double funnel where your strongest customers become your most believable salespeople.She closes with the career advice she is giving her son as he enters a reshaped workforce. Adaptability beats raw talent, the sum of your experiences equals your existence, and you should always watch the game within the game.What we get into: The high touch model and defending the moat Why the golden record and the red, yellow, green health score never delivered Human connection as the new scarcity model The CSM of the future leading a team of agents Customer advocacy and the double funnel Outcomes over seats and consumption Career advice for the next generation entering an AI-shaped workforceGuest: Catherine Blackmore, Group Vice President of Customer Programs and Employee Success, Oracle
For the first time ever, Canada played to a draw in World Cup soccer. The team faced off against Bosnia-Herzegovina as the tournament kicked off in Toronto.Also: Prime Minister Mark Carney got a warm welcome from French President Emmanuel Macron in Paris today... but a cold reality awaits them. They're preparing for next week's G7 summit, where U.S. President Donald Trump's presence is likely to bring tension.And: It began with a prompt and ended with a problem. A customer asked a simple question online. He got what he thought was a reliable answer from a company employee. Except, it wasn't.Plus: Forced labour legislation, SpaceX IPO, MAID in the Netherlands, and more.
A well-known golfer has been thrown out of his longtime golf club after an incident with a woman. Correspondent Gethin Coolbaugh reports.
What separates a superstar employee from someone who simply fills a position? According to performance expert Jay Henderson from Real Talent Hiring, the answer has less to do with personality and more to do with how people think.In this episode of the Podiatry Legends Podcast, Jay shares his unique approach to recruitment and explains why understanding a person's decision-making process can reveal far more about future performance than traditional behavioural assessments.We discuss the limitations of popular personality profiling tools, why many business owners repeatedly make poor hiring decisions, and how self-image can influence not only individual performance but also the growth of an entire business.One of the most fascinating parts of the conversation explores the idea that people don't change nearly as much as we often expect. For employers, this has significant implications when hiring staff based on who they might become rather than who they already are.Jay also shares practical recruitment strategies that podiatry clinic owners can implement immediately, including creating better job descriptions, developing hiring scorecards, and maintaining a constant recruitment mindset.Whether you're looking to employ your first receptionist, your next associate podiatrist, or a future practice manager, this episode will help you think differently about hiring and leadership. If building a great team is important to you, this conversation is one you won't want to miss.If you enjoyed this episode, please SHARE it with your podiatry friends, and if you LOVE the show, consider subscribing and leaving a RATING & REVIEW.Podiatry Legends WebsiteFor additional show notes and other links, make sure you check out the Podiatry Legends Podcast website. And if you have any guest suggestions or ideas for the podcast, please send an email to tyson@podiatrylegends.comDo you want to make more money in podiatry? If you want to make more money from your podiatry business and have more time off with your family, please visit my website at tysonfranklin.com to learn how I can help you make this a reality. Otherwise, feel free to email me any questions you may have at tf@tysonfranklin.com. Podiatry Business Owners ClubIf you're on Facebook and enjoy business, you may find the Podiatry Owners Business Club a useful group to join.YouTubeIf you'd like to watch the videos of each podcast, or additional business videos I produce, visit my channel, Tyson E Franklin.
Right now we're traveling back from this week's successful Eastern Regional Conference. So this week, as we head into summer, we're sharing an episode on how to take advantage of all the services that the PLRB Weather/CATs department has to offer. A supervisor leads a team of very needy CAT adjusters! Over the course of the year, the supervisor fields many questions as it comes up in their claims. Was there hail on X date? Was there lightning in the area? This hurricane is coming soon, where can I get news about it? Winter weather caused a slip and fall!! Where can I find information on wildfire perimeters and California evacuations? For help herding all these cats, we'll head to PLRB.org. Notable Timestamps [ 00:00 ] - The episode introduces a scenario where a supervisor fields constant weather-related questions from cat adjusters, highlighting the need for a centralized, reliable source for hail, lightning, hurricanes, wildfires, and more. [ 02:15 ] - The team previews multiple scenarios—winter storms, hail, lightning, power outages, tornadoes, hurricanes, and wildfires—showing the breadth of searchable weather data available to support claim investigations. [ 03:16 ] - Using a winter slip-and-fall in Iowa City, Iowa, the report pulls verified storm data from the National Weather Service, including freezing rain reports and hourly observations to validate conditions on the date of loss. [ 07:42 ] - For hail damage in Illinois, radar-derived data and verified hail reports allow adjusters to map proximity, estimated hail size, and associated severe thunderstorm warnings tied to a specific date and address. [ 09:53 ] - Lightning reports provide daily probability percentages and satellite detection data, helping assess commercial equipment claims while noting limits in resolution and cloud-to-cloud versus cloud-to-ground distinctions. [ 12:25 ] - Power outage searches archive data every ten minutes via PowerOutage.us, identifying outage timing, affected customers, and likely storm causes—critical for business interruption investigations. [ 14:09 ] - A tornado case study of the Mayfield event demonstrates wind reports, damage points, and EF-scale path polygons, enabling precise analysis of storm track and intensity relative to a property. [ 17:31 ] - Wildfire tools include historical perimeters like the Garnett Fire, evacuation zones, thermal hotspots, smoke analysis from National Oceanic and Atmospheric Administration data, and hurricane spaghetti models—underscoring a single portal for comprehensive weather intelligence. [ 17:49 ] - Dylan summarized upcoming PLRB Weather/CATs developments. Your PLRB Resources Weather/CATS Hub - https://members.plrb.org/weather-cat/ Employees of member companies also have access to a searchable legal database, hundreds of hours of video trainings, building code materials, weather data, and even the ability to have your coverage questions answered by our team of attorneys (https://www.plrb.org/ask-plrb/) at no additional charge to you or your company. Subscribe to this Podcast Your Podcast App - Please subscribe and rate us on your favorite podcast app YouTube - Please like and subscribe at @plrb LinkedIN - Please follow at "Property and Liability Resource Bureau" Send us your Scenario! Please reach out to us at 630-509-8704 with your scenario! This could be your "adjuster story" sharing a situation from your claims experience, or a burning question you would like the team to answer. In any case, please omit any personal information as we will anonymize your story before we share. Just reach out to scenario@plrb.org. Legal Information The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Property & Liability Resource Bureau (PLRB), its membership, or any organization with which the presenter is employed or affiliated. The information, ideas, and opinions are presented as information only and not as legal advice or offers of representation. Individual policy language and state laws vary, and listeners should rely on guidance from their companies and counsel as appropriate. Music: "Piece of Future" by Keyframe_Audio. Pixabay. Pixabay License. Font: Metropolis by Chris Simpson. SIL OFL 1.1. Icons: FontAwesome (SIL OFL 1.1) and Noun Project (royalty-free licenses purchased via subscription). Sound Effects: Pixabay (Pixabay License) and Freesound.org (CC0).
【欢迎订阅】 每天早上5:30,准时更新。 【阅读原文】 标题:Meta Lays Off 8,000 Employees, as A.I. Casualties Mount正文:Employees have signed petitions against being tracked by A.I. and were trying to figure out who had been let go on Wednesday, as the Silicon Valley giant tries to transform into an A.I.-first company. For the last month,employees at Meta have been on edge. In April, they were told that 8,000 of them, or 10 percent of the work force, would be laid off on May 20 as Meta remade itself for the artificial intelligence era. On Monday, they learned that another 7,000 employees would be reassigned to new A.I. initiatives.知识点:petitions /pəˈtɪʃnz/(名词复数形式,源自古法语 petition,最终源自拉丁语 petitio,意为“请求、诉求、申请”)本义为“(向官方提交的)请愿书、申请书、诉状”,外刊社会与职场语境核心义为(员工、民众发起的)联名请愿、集体诉求书核心搭配:sign a petition(签署请愿书)、circulate a petition(传阅请愿书)、file a petition(提交请愿书)・Local residents submitted a petition to the council asking for more green spaces. 当地居民向议会提交请愿书,要求增加绿地面积。・Thousands of tech workers signed petitions against the company's invasive employee monitoring policy. 数千名科技工作者签署请愿书,反对公司侵犯隐私的员工监控政策。获取外刊的完整原文以及精讲笔记,请关注微信公众号「早安英文」,回复“外刊”即可。更多有意思的英语干货等着你! 【节目介绍】 《早安英文-每日外刊精读》,带你精读最新外刊,了解国际最热事件:分析语法结构,拆解长难句,最接地气的翻译,还有重点词汇讲解。 所有选题均来自于《经济学人》《纽约时报》《华尔街日报》《华盛顿邮报》《大西洋月刊》《科学杂志》《国家地理》等国际一线外刊。 【适合谁听】 1、关注时事热点新闻,想要学习最新最潮流英文表达的英文学习者 2、任何想通过地道英文提高听、说、读、写能力的英文学习者 3、想快速掌握表达,有出国学习和旅游计划的英语爱好者 4、参加各类英语考试的应试者(如大学英语四六级、托福雅思、考研等) 【你将获得】 1、超过1000篇外刊精读课程,拓展丰富语言表达和文化背景 2、逐词、逐句精确讲解,系统掌握英语词汇、听力、阅读和语法 3、每期内附学习笔记,包含全文注释、长难句解析、疑难语法点等,帮助扫除阅读障碍。
(June 11, 2026) The role quiet Oman is playing in the Iran war. Inside UFC 250 prep at the White House and the 7 federal agencies involved. SpaceX employees get a crash course in being rich.See omnystudio.com/listener for privacy information.
Jesse Weinstein is a partner at Phillips & Associates, a former Bronx prosecutor, and a U.S. Navy combat veteran who now represents employees in discrimination, retaliation, and whistleblower cases. In this conversation, he breaks down what counts as discrimination under New York law, why vague complaints to HR can undermine your legal standing, and how retaliation often shows up not as termination but as isolation, removed responsibilities, or inclusion in algorithmic layoffs. Weinstein also explains how contingency fee structures work, what severance agreements waive, and how pre-suit negotiation can protect careers.
6.10.26 Hour 2, Kevin Sheehan gets more caller opinions on whether Brandon Aiyuk is helping or hurting his case with these social media videos where he is sending subliminal shots at the 49ers.