Podcasts about employees

Are you really wired to scale, or just bracing for endless chaos?Cameron Herold, the relentless "Business Growth Guru," rips open the playbook on what actually drives proven, sustainable hypergrowth in today's world. With stories from building global brands like 1-800-GOT-JUNK and years in the trenches with top COOs, Cameron refuses to let leaders settle for mediocrity. He dives brutally deep into the operational and psychological traps choking your ambitions, then hands you a clear, actionable path out.Miss this episode, and you risk falling behind a tidal wave of companies finally nailing what you keep saying is “impossible.” Listen now if you're done with excuses and ready for the real, unfiltered edge on systems, talent, and culture. Nobody else is mapping the way out of the chaos like this.Timestamped Highlights00:59 – The poll that instantly exposes entrepreneurial wiring03:14 – The $100M leap: inside systems that really scale09:04 – The Vivid Vision rewiring that most leaders get wrong17:12 – Why your vision should repel, not just attract22:01 – The underused firing muscle that speeds up growth25:57 – The “A Player” myth that's costing you millions39:01 – Brutal truth: why you're investing all your energy in the wrong people51:01 – Delegation, coaching, AI… why you won't survive unless you develop these nowMentioned ResourcesCollege Pro PaintersBoyd Autobody & GlassEOS (Entrepreneurial Operating System)“Good to Great” by Jim Collins The Secret (movie)Simon Sinek (Start With Why)Important LinksConnect with Cameron: Website | LinkedInExplore the COO Alliance - The World's Leading Community for Seconds in CommandGet Cameron's book: Second in Command: Unleash the Power of Your COO BookTake his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)Chat or video call with AI Cameron via DelphiThe Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.

Walmart Employee Gets Fired… Then Snaps

Most people expect a few strange stories when they work in a historic building.Jennifer expected stories too. What she didn't expect was how quickly those stories would stop feeling like rumors.The downtown Austin law office had a reputation that stretched back decades. Employees talked about odd experiences, unexplained sounds, and rooms that made people uneasy for reasons they couldn't explain. Some laughed it off. Others didn't stay long.The longer Jennifer worked there, the more she found herself questioning what was really happening inside the old building.One encounter in particular still stands out years later—a moment that forced her to stop and wonder whether the stories attached to the property existed for a reason. When enough people witness something unusual in the same place, at what point does it stop being coincidence?#RealGhostStories #HauntedOffice #ParanormalPodcast #GhostStory #HauntedAustin #HistoricBuilding #TrueGhostStories #SupernaturalEncounter #WorkplaceHaunting #UnexplainedMysteries Love real ghost stories? Want even more?Become a supporter and unlock exclusive extras, ad-free episodes, and advanced access:

On this week's Neutralizing Workplace Racism, we address a devastating eruption of physical, lethal violence targeting Black employees across the country. According to investigators, a dispute over a work schedule and text messages led to a fatal shooting of 32-year-old Brandon Lucas, a privileged black worker inside a Las Vegas Five Below store. We follow this with the tragic shooting inside Wilmington Hospital, where police confirmed that 19-year-old Ethan Hillman was targeted and killed by a black coworker. Next, we look at a glaring corporate betrayal out of St. Louis, where two Starbucks employees were fired immediately after they successfully fought back and disarmed an armed robber. We also analyze the horrific murder of 44-year-old Alexis Hill, a black female Georgia Dollar General manager who was gunned down following an argument over a $1.58 transaction for a pack of hamburger buns. Amid record-breaking regional heatwaves, Gus delivers a vital reality check: between coworker hostility, non-existent corporate security, and ruthless corporate liability policies, the workplace has never been more dangerous. Your absolute priority on the clock is no longer corporate validation or career advancement—it is deploying emergency defensive strategies to survive your shift alive and in one piece. Tune in on Apple Podcasts and YouTube to arm yourself with raw strategies to protect your life. #WorkplaceViolenceAgainstBlackEmployees #WorkplaceRacism #TheCOWS17Years #NeutralizingWorkplaceRacism Call: 720.716.7300 Code: 564943#

"You getting that dick cup?" Mike has updates on the World Cup after experiencing the joy of fútbol's global impact during his trip to Guadalajara. It's a big, beautiful world! Plus, Zas is going to a movie with his best friend (his son) tonight, a debate over the comedic stylings of Jackass, and the crew determines if they're better at being a parent, employee, spouse, or friend. Learn more about your ad choices. Visit podcastchoices.com/adchoices

HOUR 4- Employee of the Month, gen Wars and MORE full 1782 Thu, 25 Jun 2026 15:39:00 +0000 WG3EidDwtrmXYkRLqgMiU6KHSwjsDo5z society & culture Klein/Ally Show: The Podcast society & culture HOUR 4- Employee of the Month, gen Wars and MORE Klein.Ally.Show on KROQ is more than just a "dynamic, irreverent morning radio show that mixes humor, pop culture, and unpredictable conversation with a heavy dose of realness." (but thanks for that quote anyway). Hosted by Klein, Ally, and a cast of weirdos (both on the team and from their audience), the show is known for its raw, offbeat style, offering a mix of sarcastic banter, candid interviews, and an unfiltered take on everything from culture to the chaos of everyday life. With a loyal, engaged fanbase and an addiction for pushing boundaries, the show delivers the perfect blend of humor and insight, all while keeping things fun, fresh, and sometimes a little bit illegal. 2024 © 2021 Audacy, Inc. Society & Culture https://player.amperwavepodcasting.com?feed-li

We want your feedback and questions. Text us here.What should leaders do when an employee's behavior disappoints or frustrates them? This episode of The Champion Forum Podcast breaks down why understanding should come before accountability and shares practical questions leaders can use to create more productive conversations.

I interviewed Rocky, my AI employee, about what he actually does for me, how AI operators are different from chatbots, and why the future of AI in business is not just better prompts.

Letting someone go when they are a genuinely good person can mess with you more than you expect. They show up with a great attitude, the team likes them, and you want so badly for it to work out. But when their performance keeps falling short, you're left carrying the weight of a decision that feels personal, painful, and impossible to get right. In this Q&A Wednesday episode, Omar tackles a question sent in by Sharon, who's dealing with the tough reality of having to let go of someone she likes who just is not right for the role. Omar digs into why this situation is so hard for leaders, what makes it emotionally complicated, and how to know when keeping someone on is doing more harm than good. You'll hear what it really takes to handle this kind of decision in a way that respects the person while also protecting the business. If you've been dreading this kind of call or questioning how to handle a tough goodbye the right way, this episode will give you the clarity you need. Click play at the top of the page and learn how to deal with the hard part of leadership when a good person turns out to be the wrong employee for the job. MBA2798 The Right Way To Fire Good People Who Are Bad Employees Recommended episode to explore: How I Hire The Best People (Steal My Methods So You Can Too) To submit your questions, visit 100mba.net/q. Watch the episodes on YouTube: https://lm.fm/GgRPPHi SUBSCRIBE YouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Emilie Hopson has spent years working in corporate HR. Now she has moved on to server ranchers with that expertise. She wants to help give ranchers the tools they need to grow thriving business that serve the ranchers, their families, their employees, and their communities.Sponsor: Remedi Animal SolutionsRelevant Links:Agri-Culture

*THE BEST SHOW I HAVE EVER DONE* I called his boss and literally got him fired. This guy can go f*ck himself. Watch here: https://hamr.link/ytjoin *OR* download the brand new Hammer Elite App ➡️ https://hammerelite.com 30% off *LIMITED TIME ONLY* as a launch bonus

#961 What if you could turn a beat-up cargo van into a $300 million business? In Part 1 of this two-part episode, host Brien Gearin sits down with entrepreneur Nick Friedman, co-founder of College Hunks Hauling Junk & Moving, to unpack the early days of building one of the most recognizable brands in the home service industry. Nick shares how he and his college friend launched the business with almost no money, landed their first customers through grassroots marketing, overcame early hiring and operational challenges, and scaled to seven figures in revenue within just a few years. Along the way, he reveals valuable lessons about sales, networking, leadership, company culture, and why resourcefulness is one of the most important skills any entrepreneur can develop! What we discuss with Nick: + Starting with a beat-up cargo van + Guerrilla marketing on a budget + Overcoming sales fears + Early hiring mistakes + Building systems and SOPs + Growing to $1M in revenue + Creating a strong company culture + Employee retention and leadership development Thank you, Nick! Check out Nick Friedman at NickFriedman.com. Check out College Hunks Hauling Junk & Moving at CollegeHunksHaulingJunk.com. Follow Nick on Facebook, Instagram, LinkedIn. To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

Andy and Randy visit the Backpage with Beau Johnson

The 2026 Verizon DBIR has arrived and the results are in... Even with a substantial increase in Exploitation of Vulnerabilities, All Credential Abuse is still the top initial access vector for breaches, which means the human is still the weakest link. Why haven't security awareness training and phishing campaigns worked? Robert Siciliano, Architect of of The Strategic Human Firewall™ at ProtectNow, joins Business Security Weekly to explore why humans, not hackers, are the ultimate deciding factor in organizational security. The industry needs to shift from security awareness to security appreciation. Robert will discuss: How you can build a culture that actually protects your people, your data, and your operations in an era of AI deception. Why most companies are still performing 'Security Theater'—checking boxes and hoping for the best—instead of driving genuine behavior change. How Trust and Denial quietly fuel most disasters, why interactive training is the only way to make the lessons stick, and how leaders can scale this entire framework without needing a Hollywood budget. Segment Resources: https://protectnowllc.com/ai-cyber-security-keynote-speaker/ In the leadership and communications segment, Should CEOs Be Held Personally Accountable for Cyber Attacks?, Placing communication at the center of every leadership transition, AI isn't solving cybersecurity workforce woes, and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-453

In today's hybrid and digital workplaces, the instinct for many busy managers is to rely on quick tech tools like AI or generic emails to communicate care. Henna Pryor argues this approach is actually backfiring. She challenges leaders to recognize that we are living in an "age of doubt" where skepticism is the default posture, urging them to close their "signal gaps" by aligning what they say with how they actually show up. Joe Mull sits down with Henna for a conversation about workplace trust and leadership skills. As a workplace performance expert, speaker, and author of Good Awkward and the upcoming book The Signal Gap, Henna brings a wide-ranging career background. From surviving the grueling hours of Big Four public accounting to spending fourteen years in executive search, she uses her front-row seat to team dynamics to help leaders build trust at work and become more believable and impactful. Henna breaks down the difference between cheap and costly signals, explaining why simply expressing gratitude is no longer enough to make employees feel valued. She shares stories from her own career (including her first job at a diner and the sting of being ignored as a high-achieving employee) to illustrate the importance of leadership communication. She also warns against "intent smuggling" and the dangers of public microclaims in the digital age. In this episode, you'll learn:

Chris Kiefer and Cody Hopkins of PaintOS powered by Boolean break down two separate ladders that determine how much value you're actually getting from AI: how you use it, and how clean your data is. They walk through real tools they've built for painting businesses, explain why understanding the true cost of AI matters more than most owners realize, and point listeners to a free scorecard to find out exactly where they stand on both. Whether you're just getting started or already deep into building with AI, there's a clear next step waiting for you.To complete the Scorecard, visit paintos.app/ai

What makes a workplace truly great? At CX Summit 2026, researcher of workplace trends and author Lisa X Walden explains why the future of work is becoming more human-centered, why Gen Z is reshaping employee expectations, and how small leadership changes—or "micro moves"—can dramatically improve company culture. From work-life harmony to creating workplaces that don't suck, this conversation explores why happier employees aren't just better off, they may actually help businesses perform better. #lisaxwalden #cxsummit #bproFind Lisa X Walden: https://www.linkedin.com/in/lisaxwalden/Check out her book: https://www.goodcompanyconsulting.com/bookGood Company Consulting: https://www.goodcompanyconsulting.com/Read more at Finance Colombia: https://www.financecolombia.com/Subscribe to Finance Colombia for free: https://www.fcsubscribe.com/More about Loren Moss: https://lorenmoss.com/writeContact us: https://unidodigital.media/contact-unido-digital-llc/Follow me on social mediaFacebook https://www.facebook.com/financecolombiaLinkedIn https://www.linkedin.com/company/finance-colombia/Instagram https://www.instagram.com/finance_colombia/Check out my other YouTube Channels:Loren Moss: https://www.youtube.com/@LorenMossFinance Colombia Shorts: https://www.youtube.com/@FinanceColombiaShortsE Pluribus Unum: https://www.youtube.com/@OutofmanywebecomeoneE Pluribus Shorts: https://www.youtube.com/@EPluribusShortsCognitive Business News: https://www.youtube.com/@CognitiveBusinessNewsCognitive Business Shorts: https://www.youtube.com/@CognitiveBusinessShortsEmpleo Bilingüe: https://www.youtube.com/@EmpleoBilingueRead more at Finance Colombia: https://www.financecolombia.com/ Subscribe to Finance Colombia for free: https://www.fcsubscribe.com/ Read more at Cognitive Business News: https://cognitivebusiness.news/ The place for bilingual talent! https://empleobilingue.com/ More about Loren Moss: https://lorenmoss.com/write Contact us: https://unidodigital.media/contact-unido-digital-llc/

Ryan Pineda sits down with Austin Boyd to explore how Austin built a $5M+ custom apparel business from his parents' garage through faith, relentless sales, networking, and strategic growth, while sharing the lessons that helped him scale.⁣⁣Connect with Austin - ⁣https://www.instagram.com/austinboydlasvegas/⁣https://aliveprintshop.com/⁣⁣__________⁣If you'd like my team to run your marketing & sales department to scale your business apply here https://www.pinedapartners.com⁣⁣Join our private mastermind for elite business leaders who golf. https://www.mastermind19.com⁣⁣Want to be featured on the Wealthy Way Podcast? Apply here https://www.wealthyway.com⁣⁣If you want to start your real estate investing business, we'll give you 1:1 coaching, seller leads, software, & everything you need. https://www.wealthyinvestor.com⁣⁣Tired of paying so much in taxes every year? We'll give you strategy, tax prep, and accounting all in one place. https://www.taylor-tax.com⁣⁣Join free Bible studies and workshops for Christian business leaders. https://www.tentmakers.us⁣⁣Dad Built is all about helping fathers lead their families with purpose while looking great doing it. Whether you're at the gym, on the golf course, or spending time with your kids, they've got premium hats and apparel built for dads. Check out the latest collection and current offers at https://www.dadbuilt.co⁣__________⁣⁣Chapters:⁣00:00 - $5M Print Business⁣1:05 - From High School Hustle⁣7:01 - Leaving College to Build⁣13:28 - First Shop & Breakthrough⁣16:28 - Learning Sales & Scaling⁣19:31 - Surviving the COVID Crash⁣21:21 - Growing to 40 Employees⁣23:50 - Networking Over Cold Calling⁣25:00 - How M19 Began⁣34:42 - Craziest Client Projects⁣38:20 - Building a National Print Company⁣43:15 - Leadership & Company Culture⁣48:10 - Hiring, Systems & Delegation⁣54:05 - Faith, Business & Purpose⁣1:00:45 - Final Entrepreneur Advice

Watch the YouTube version of this episode HERETyson sits down with Darren Wurz to unpack what actually works when it comes to employee pay, bonuses, raises, and profitability inside a growing law firm. After appearing on Darren's Lawyer Millionaire podcast, Tyson knew this conversation needed to get in front of Maximum Lawyer listeners, especially the owners wrestling with labor costs as their biggest expense. He shares the stories, numbers, and mindset shifts that moved his firm from emotional, one‑off raises and complex bonus schemes to a simpler, more intentional compensation strategy that serves both people and profit.You will learn:How Tyson handled an 80% raise demand during COVID.Why automatic annual raises can backfire.How he replaced complex bonuses with higher salaries.How KPIs and job scorecards drive who earns more.How “non‑billable” roles are still tied to profit.The labor % Tyson targets to avoid bloat.Why he avoids full salary transparency in the firm.How AI is reshaping roles and headcount decisions.How an AI‑driven case management system boosted profit and morale.Tyson breaks down how his firm now uses job scorecards with a simple funnel of questions, starting with the purpose of the role, the top competencies, the key outcomes, and finally the numbers that prove success, to set clear KPIs for every seat. He explains why he prefers a lean team of A‑players, why labor savings from AI often get reinvested into higher salaries for remaining team members, and how he wrestles with the tension between not wanting to “replace people with AI” and making the right call for the business. He and Darren also get candid about raise requests that end in resignations, employees comparing salaries, and why your firm culture and compensation philosophy have to be aligned if you want to avoid long‑term resentment.If you are a law firm owner who wants to pay your people fairly, protect your margins, and make smart decisions about AI and staffing, Tyson's approach will help you move from guessing and reacting to using simple frameworks and numbers to drive compensation.Highlights0:23 – Tyson's background, PI firm, and “profit on purpose” theme for the year3:40 – The first raise request from an early employee and what he learned from it6:20 – The COVID‑era 80% raise demand and why he refused it12:10 – Scrapping a complex bonus system and moving to higher base salaries16:45 – Using job scorecards and KPIs to decide who actually earns more21:05 – Rethinking “billable vs. non‑billable” and tying every role to profit24:30 – Targeting ~38% labor costs and avoiding overstaffed, low‑profit firms29:15 – Why Tyson doesn't share everyone's salaries internally and the resentment risk34:20 – How AI is shrinking parts of multiple roles and the hard calls that follow47:10 – Increasing salaries when headcount drops and keeping A‑players happy52:30 – Why fewer KPIs are better and how to pick the ones that matter56:40 – What Tyson is reading now and how it shapes his leadership lensIf this episode helps you think differently about pay, raises, and AI in your firm, hit subscribe for more practical conversations on building a profitable, people‑first law practice, and share it with another lawyer who is tired of guessing on compensation.

Is it better to be an employee or an independent contractor in the Wi-Fi industry? Keith walks us through the good, the bad, and the ugly of both sides of the equation, offering a candid look at the financial and professional realities of each. Keith helps provide a framework for listeners to assess their own... Read more »

Am I the Genius? is the show where you get real answers to questions you've always wondered but didn't think to ask. Subscribe on YouTube - youtube.com/@amithegenius?sub_confirmation=1 Am I the Jerk? on Instagram - instagram.com/amithegenius Am I the Jerk? on Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/0uEkxvRMpxLuuHeyPVVioF?si=b279dadfe593432b⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ x.com/amithejerk facebook.com/amithejerk SUBMIT YOUR OWN STORIES HERE ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://amithejerk.com/submit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Mint Mobile - Get this new customer offer and your 3-month Unlimited wireless plan for just 15 bucks a month at MINTMOBILE.com/AITJ Quince - Keep it classic and cool — with long-lasting staples from Quince. Go to Quince.com/AITJ for free shipping on your order and three hundred and sixty-five -day returns. EveryPlate - Dig into these flavor-packed meals your household will love. New customers can enjoy this special offer of only $1.99 a meal. Go to everyplate.com/podcast and use code AITG199 to get started. Green Chef - Head to Greenchef.com/50AITJ and use code 50AITJ to get fifty percent off your first month, then twenty percent off for two months with free shipping. Lola Blankets - Get 35% off your entire order at Lolablankets.com by using code AITJ at checkout. Uncommon Goods - To get 15% off your next gift, go to UncommonGoods.com/AITJ Don't miss out on this limited-time offer. Uncommon Goods. Learn more about your ad choices. Visit megaphone.fm/adchoices

We're celebrating PFN's birthday by shining a light on the partners who have been part of our journey toward people-first leadership, meaningful work, and purpose-driven impact. This special feature from Unlocked with Skot Waldron captures the heart of their work and the shared mission that brings us together. Enjoy! — Work can either drain people or deepen their sense of purpose. It's time to design workplaces that do the latter. Skot sits down with Mindy Honcoop, founder of Agile in HR and longtime people leader, to explore what it really means to put humans at the center of business strategy. With over 20 years in HR leadership, Mindy shares why organizations must move from reactive problem-solving to proactive, people-first design, especially when it comes to role clarity, onboarding, culture, employee experience, and organizational alignment. Together, Skot and Mindy unpack how leaders can listen better, ask better questions, and connect the employee story to the customer story. From reducing workplace churn to creating emotional loyalty, this conversation is a powerful reminder that when people feel seen, supported, and connected to purpose, organizations thrive.   Additional Resources: Connect with Skot on LinkedIn Listen to Unlocked wherever you get your podcasts! Subscribe to the PFN YouTube Channel for daily leadership insights! Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Put people at the center of strategy. Proactive leadership creates healthier workplace cultures. Employee stories reveal the real problems. Loyalty grows when people feel deeply cared for. Small, curious questions can spark meaningful change.

Traci welcomes Dr. Carrie Graham, PhD, a training strategist specializing in scalable talent development who guides small and mid-sized organizations to achieve measurable results through strategic employee training programs.Dr. Graham's research reveals that toxic work environments aren't just unpleasant, they produce real, life-altering mental and physical health consequences for the people inside them, particularly for high-achieving women who were promised development opportunities that never materialized.What We Cover:Why retention strategies miss the point and what to focus on insteadGood people leave bad managers and what makes someone actually unequipped to leadThe real cost of a toxic environment and Dr. Graham's research findings on health outcomes for employeesWhen employees outgrow their role and how social roles shift over time and what that demands of employersWhy development starts with the individual, not what you think they bring, but everything they haven't told you yetThe free recruiting tool most companies are ignoring and how former employees become brand advocatesWhat job seekers can and should ask and the questions candidates have every right to put on the tableConnect with Dr. Carrie Graham: LinkedIn | drcarriegraham.com | YouTube | InstagramConnect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

Are you struggling to engage your employees to consistently deliver customer excellence? Are company silos getting in your way of aligning teams and exceeding business goals? If yes, this episode will be incredibly valuable to you as host Stacy Sherman and renowned HR industry expert and author Josh Bersin unveil the secrets of the world's most enduring employee-focused organizations. You'll gain insights to foster a work environment that attracts and retains top talent. Likewise, you'll learn practical strategies and tactics for building an irresistible brand that starts with creating enjoyable employee experiences that fuel exceptional customer outcomes. Have a question or thoughts to share? Leave a voice message: https://www.speakpipe.com/StacySherman Learn more at DoingCXRight.com and subscribe to the newsletter for more actionable strategies.

Justin Aman joins the podcast this week to discuss what makes a strong and healthy employee-employer relationship. He and Dave explore ways companies can create win-win situations through meaningful employee benefits and workplace support. They also dive into the importance of trust, effective leadership, and how both contribute to motivation and a positive work environment.

It's an ordinary day for Jassifer and Goo... enter Wrenzo the magni, a goblin wizard from another plane! He's got a big bad book that everybody wants, and a plan for a bog that... well, some people want. Thanks to our guest for this arc, Andrew Palmer, long-time friend of the pod and DM of the amazing D&D podcast, chasmquest.com! Thanks also to our awesome network Lore Party; and our EMPLOYEE OF THE MONTH, Patrick Brändstatter. We filled your cubicle with keyboards, Pat! You're welcome. You can become an Employee of the Month on our Patreon. (Or support the show with a one-off at Buy Me A Coffee.) Produced by Noah Perito & Lisa CondemiMusic by Noah Perito & Lisa Condemi Sound Effects:“Book Sounds” - Allsounds/Audionauti"Small Marketplace" - Sword Coast Soundscapes"time-stop" - damnsatinist"portal-idle" - couchhero"time-slow-down" - patricklieberkind "bamf" - themfish "30 minutes of NYC Subway Sounds" - Relaxing Recordings"electric-wire-03" - glaneur-de-sons"electric-zap" - michael-grinnell"Battle with Monsters and Magic" - Michaël Ghelfi"Explosion" - tommccann"marching-3" - webbfilmsuk"Summon Fey" - Michaël Ghelfi All sound effects under Freesound.org, unless listed as AllSounds/Audionauti, background sound effects, Free Audio Zone, Fun With Sound, Gaming Sound FX, Live Wallpaper Master, Lord Sandwich, Michaël Ghelfi, OmarSounds, Relaxing Recordings, Royalty Free FX, Sound Effect Database, Studiomod, Sword Coast Soundscapes, or Viral Vids NL. Additional sound effects by Noah Perito. Learn more about your ad choices. Visit megaphone.fm/adchoices

Employee expectations are changing — and workplace culture is changing with them. As organizations navigate growing demands for transparency, accountability, and trust, culture has become a defining factor in leadership effectiveness, talent retention, and long-term business performance.  In this episode of Beyond the Loop, Kristen Prinz, Founder and Managing Partner of Prinz Law Firm, and Christina Hynes Mesco, Of Counsel at Prinz Law Firm, explore how leaders can build stronger workplace cultures in an increasingly complex environment. Drawing from their experience advising organizations on employment law, workplace investigations, and culture assessments, they discuss the warning signs leaders should watch for, the value of culture audits, and the challenges of turning employee feedback into meaningful action.  The conversation examines how organizations can balance performance expectations with psychological safety, create accountability that extends beyond policy, and foster workplaces where trust, connection, and results can thrive together.   Subscribe on Apple, Spotify, YouTube, or wherever you listen to podcasts.   Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

The new pay transparency laws were designed to help job applicants and narrow pay disparities. But they've also had an unintended consequence: Employees now have far more information about what other people are making—and that can raise some uncomfortable questions for business owners. How do you decide what a job is worth? How much should you pay compared to the market? How much should employees know about what their co-workers earn? This week, Jay Goltz, Jennifer Kerhin, and Ted Wolf compare notes on compensation. Jennifer explains how her philosophy has evolved from offering below-market pay and maximum flexibility to providing competitive salaries, benefits, and career paths. Jay discusses the challenges of determining what employees are truly worth—and why a bad bonus plan can be worse than no bonus plan at all. Ted makes the case for paying above market—not because he wants superstars, but because he believes well-paid employees become more committed, more flexible, and ultimately, more productive.Along the way, they discuss paying for health insurance, contractors versus employees, hiring mistakes, and the sometimes overlooked reality that while employees crave stability, business owners are the ones taking the financial risks. The result is a candid conversation about one of the hardest questions business owners face: What is the right way to compensate the people who help build your company? Plus: How concerned would you be if your employees found out how much money you, as the owner, are taking out of the business?

With this episode, I'm prepared to ruffle some feathers. I hope you have thick skin, but this conversation is absolutely necessary, and I am incredibly passionate about it. Lately, everywhere I look on social media, I see small business owners posting Reels, TikToks, and memes making fun of how frustrating, exhausting, or annoying their customers are. They complain about customers asking too many questions, taking up too much time, or interrupting their day. This completely blows my mind. On one hand, I hear entrepreneurs constantly talking about how slow sales are and how desperately they need customers. But on the other hand, they are publicly mocking the very people keeping their doors open. We cannot say we want growth while simultaneously acting irritated that customers even exist. Even if you aren't posting this online, I want you to look deeper: How do you talk about your customers behind the scenes with your team? How do you think about them when you get home at night? I'm not throwing blame without looking in the mirror. When I ran my retail store, I had days where I got frustrated and, to my regret, complained to my team. But we have to change our mindset. Customers are not an inconvenience to your business; they are your business. Without them, you don't have a business—you just have inventory and bills. Key Takeaways from the Episode Your Customers are Watching Your Social Media: That "relatable" video mocking customer behavior might get laughs and likes from other business owners, but your actual customers are seeing it, too. When they see that content, they hear: You are a burden, and we don't want to help you. Why would anyone spend money where they feel unwanted? You Don't Sell a Unicorn Product: Whether you sell shoes, jewelry, candles, or clothing, customers can buy it somewhere else—Target, Amazon, or the boutique down the street. They choose your business because they want connection, experience, and service. Customer Service is the Business: Answering questions, helping people make decisions, and building trust isn't an interruption to your task list. It is the task. 5 Ways to Train Your Team to Appreciate Customers If we want better customer relationships, it has to start internally with our leadership and trickle down to our teams. Here are five practical ways to recalibrate your internal culture: Remember Who Writes the Paycheck: I don't write my team's paychecks; the customers do. Employees need to understand the direct connection between the customer experience and business survival. Stop Celebrating Sarcasm and Complaining: If leadership complains about customers behind the scenes, employees absorb that rotten mindset. Instead, actively celebrate positive customer stories and wins. Train Emotional Intelligence, Not Just Sales Skills: Teach your team how to actively listen, remain patient, read a customer's energy, and make people feel seen. View Questions as Buying Signals: Do not get annoyed when a customer asks a million questions. Questions mean interest and curiosity. An inquisitive customer is a massive opportunity, and they are far more valuable than a silent customer who walks right out. Build a Culture of Hospitality over Customer Service: Customer service asks, "How do we complete this transaction?" Hospitality asks, "How do I make this person feel?" Final Thoughts Setting healthy boundaries, having closing times, and protecting your peace is perfectly okay. You don't have to answer DMs 24/7 or let people mistreat you. But we must communicate our boundaries with kindness. People will remember how your business made them feel far longer than they will remember what they bought. The businesses that win long-term aren't always the cheapest or the trendiest; they are the ones that make their customers feel deeply valued. How are you going to shift your mindset around your customers this week? Work with Me - https://www.ciarastockeland.com/work-with-meVisit the Bookstore - https://www.ciarastockeland.com/bookstoreSign Up for Free Weekly Tips and Trainings - https://www.ciarastockeland.com/subscribe

Show SummaryOn today's episode, we're replaying a conversation with Michael Bailey, Deputy Director of Leadership Programs for the George W. Bush Institute. We talk about some of the initiatives of the Bush Institute, including the Veteran Leadership Program, the Democracy is a Verb initiative and the Bush Institute's efforts to celebrate America 250.Provide FeedbackAs a dedicated member of the audience, we would like to hear from you. If you PsychArmor has helped you learn, grow, and support those who've served and those who care for them, we would appreciate hearing your story. Please follow this link to share how PsychArmor has helped you in your service journey Share PsychArmor StoriesAbout Today's GuestMichael Bailey serves as Deputy Director, Leadership Programs, for the George W. Bush Institute. In this role, he manages the Stand-To Veteran Leadership Program, which focuses on developing the leadership skills of veterans and those who serve them and their families. Bailey also supports alumni engagement efforts for the Institute's international leadership programs.Prior to joining the George W. Bush Institute, Bailey provided operations, media, and communications support to The American Choral Directors Association, a music organization dedicated to the excellence and advancement of choral music.Bailey is a native of Arlington, Texas. He received his Bachelor of Arts in Music (Voice) from The University of Oklahoma, and he holds a Master of Business Administration with concentrations in finance and real estate from Southern Methodist University Cox School of Business. He has a passion for running and enjoys racing in half and full marathons.Links Mentioned During the EpisodeGeorge W. Bush InstituteStand-To Veteran Leadership ProgramAmerica 250Democracy is a Verb initiative  PsychArmor Resource of the WeekThis week's PsychArmor Resource of the Week is The PsychArmor course The Myths and Facts of Military Leaders. This course identifies four of the most popular myths about military leaders and how they don't align with the reality of working alongside Veterans and Service members. You can find the resource here:  https://learn.psycharmor.org/courses/The-Myths-and-Facts-of-Military-Leaders Episode Partner: Are you an organization that engages with or supports the military affiliated community? Would you like to partner with an engaged and dynamic audience of like-minded professionals? Reach out to Inquire about Partnership Opportunities Contact Us and Join Us on Social Media Email PsychArmorPsychArmor on XPsychArmor on FacebookPsychArmor on YouTubePsychArmor on LinkedInPsychArmor on InstagramTheme MusicOur theme music Don't Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com  

We talk to Shawn Fain at the AFL-CIO convention! Also: we discuss the Faster Labor Contracts Act.✦ ABOUT ✦The Valley Labor Report is the only union talk radio show in Alabama, elevating struggles for justice and fairness on the job, educating folks about how they can do the same, and bringing relevant news to workers in Alabama and beyond.Our single largest source of revenue *is our listeners* so your support really matters and helps us stay on the air!Make a one time donation or become a monthly donor on our website or patreon:TVLR.FMPatreon.com/thevalleylaborreportVisit our official website for more info on the show, membership, our sponsors, merch, and more: https://www.tvlr.fmFollow TVLR on Facebook: https://www.facebook.com/TheValleyLab...Follow TVLR on Twitter: @LaborReportersFollow Jacob on Twitter: @JacobM_ALFollow TVLR Co-Creator David Story on Twitter: @RadiclUnionist✦ CONTACT US ✦Our phone number is 844-899-TVLR (8857), call or text us live on air, or leave us a voicemail and we might play it during the show!✦ OUR ADVERTISERS KEEP US ON THE AIR! ✦Support them if you can.The attorneys at MAPLES, TUCKER, AND JACOB fight for working people. Let them represent you in your workplace injury claim. Mtandj.com; (855) 617-9333The MACHINISTS UNION represents workers in several industries including healthcare, the defense industry, woodworking, and more. iamaw44.org (256) 286-3704 / organize@iamaw44.orgDo you need good union laborers on your construction site, or do you want a union construction job? Reach out to the IRONWORKERS LOCAL 477. Ironworkers477.org  256-383-3334 (Jeb Miles) / local477@bellsouth.netThe NORTH ALABAMA DSA is looking for folks to work for a better North Alabama, fighting for liberty and justice for all. Contact / Join: DSANorthAlabama@gmail.comIBEW LOCAL 136 is a group of over 900 electricians and electrical workers providing our area with the finest workforce in the construction industry. You belong here. ibew136.org Contact: (205) 833-0909IFPTE - We are engineers, scientists, nonprofit employees, technicians, lawyers, and many other professions who have joined together to have a greater voice in our careers. With over 80,000 members spread across the U.S. and Canada, we invite you and your colleagues to consider the benefits of engaging in collective bargaining. IFPTE.org Contact: (202) 239-4880THE HUNTSVILLE INDUSTRIAL WORKERS OF THE WORLD is a union open to any and all working people. Call or email them today to begin organizing your workplace - wherever it is. On the Web: https://hsviww.org/ Contact: (256) 651-6707 / organize@hsviww.orgENERGY ALABAMA is accelerating Alabama's transition to sustainable energy. We are a nonprofit membership-based organization that has advocated for clean energy in Alabama since 2014. Our work is based on three pillars: education, advocacy, and technical assistance. Energy Alabama on the Web: https://alcse.org/ Contact: (256) 812-1431 / dtait@energyalabama.orgThe Retail, Wholesale and Department Store Union represents in a wide range of industries, including but not limited to retail, grocery stores, poultry processing, dairy processing, cereal processing, soda bottlers, bakeries, health care, hotels, manufacturing, public sector workers like crossing guards, sanitation, and highway workers, warehouses, building services,  and distribution. Learn more at RWDSU.infoThe American Federation of Government Employees (AFGE) is the largest federal employee union proudly representing 700,000 federal and D.C. government workers nationwide and overseas. Learn more at AFGE.orgAre you looking for a better future, a career that can have you set for life, and to be a part of something that's bigger than yourself?   Consider a skilled trades apprenticeship with the International Union of Painters and Allied Trades. Learn more at IUPAT.orgUnionly is a union-focused company created specifically to support organized labor. We believe that providing online payments should be simple, safe, and secure.  Visit https://unionly.io/ to learn more.Hometown Action envisions inclusive, revitalized, and sustainable communities built through multiracial working class organizing and leadership development at the local and state level to create opportunities for all people to thrive. Learn more at hometownaction.orgMembers of IBEW have some of the best wages and benefits in North Alabama. Find out more and join their team at ibew558.org ★ Support this podcast on Patreon ★

Are your employees truly getting value from their benefits — or are they forgetting about them until open enrollment rolls around?In this episode of The H.I.T. Podcast, Toby Kennedy sits down with Cindy Washburn from TruHu to discuss why consistent, intentional communication may be the missing ingredient in maximizing employee benefits.Too often, employees are overwhelmed with information during open enrollment and then hear little to nothing about their benefits for the rest of the year. Cindy explains how organizations can shift to a more effective, year-round communication strategy that increases awareness, appreciation, and utilization.Topics include:Why benefits communication shouldn't happen just once a yearHow bite-sized, "drip marketing" messages improve retentionWhy employees with lesser benefits—but better communication—are often more loyal and satisfiedTiming benefits education around real-life events, from summer travel to mental health awarenessSegmenting messages so employees receive information that is relevant to themWhy repetition is one of the most powerful tools in employee educationUsing email, text, microsites, and automation to make communication easier and more effectiveWhether you're in HR, benefits, or leadership, this conversation offers practical strategies to help employees better understand—and appreciate—the investments your organization is already making in them.

With this episode, I'm prepared to ruffle some feathers. I hope you have thick skin, but this conversation is absolutely necessary, and I am incredibly passionate about it. Lately, everywhere I look on social media, I see small business owners posting Reels, TikToks, and memes making fun of how frustrating, exhausting, or annoying their customers are. They complain about customers asking too many questions, taking up too much time, or interrupting their day. This completely blows my mind. On one hand, I hear entrepreneurs constantly talking about how slow sales are and how desperately they need customers. But on the other hand, they are publicly mocking the very people keeping their doors open. We cannot say we want growth while simultaneously acting irritated that customers even exist. Even if you aren't posting this online, I want you to look deeper: How do you talk about your customers behind the scenes with your team? How do you think about them when you get home at night? I'm not throwing blame without looking in the mirror. When I ran my retail store, I had days where I got frustrated and, to my regret, complained to my team. But we have to change our mindset. Customers are not an inconvenience to your business; they are your business. Without them, you don't have a business—you just have inventory and bills. Key Takeaways from the Episode Your Customers are Watching Your Social Media: That "relatable" video mocking customer behavior might get laughs and likes from other business owners, but your actual customers are seeing it, too. When they see that content, they hear: You are a burden, and we don't want to help you. Why would anyone spend money where they feel unwanted? You Don't Sell a Unicorn Product: Whether you sell shoes, jewelry, candles, or clothing, customers can buy it somewhere else—Target, Amazon, or the boutique down the street. They choose your business because they want connection, experience, and service. Customer Service is the Business: Answering questions, helping people make decisions, and building trust isn't an interruption to your task list. It is the task. 5 Ways to Train Your Team to Appreciate Customers If we want better customer relationships, it has to start internally with our leadership and trickle down to our teams. Here are five practical ways to recalibrate your internal culture: Remember Who Writes the Paycheck: I don't write my team's paychecks; the customers do. Employees need to understand the direct connection between the customer experience and business survival. Stop Celebrating Sarcasm and Complaining: If leadership complains about customers behind the scenes, employees absorb that rotten mindset. Instead, actively celebrate positive customer stories and wins. Train Emotional Intelligence, Not Just Sales Skills: Teach your team how to actively listen, remain patient, read a customer's energy, and make people feel seen. View Questions as Buying Signals: Do not get annoyed when a customer asks a million questions. Questions mean interest and curiosity. An inquisitive customer is a massive opportunity, and they are far more valuable than a silent customer who walks right out. Build a Culture of Hospitality over Customer Service: Customer service asks, "How do we complete this transaction?" Hospitality asks, "How do I make this person feel?" Final Thoughts Setting healthy boundaries, having closing times, and protecting your peace is perfectly okay. You don't have to answer DMs 24/7 or let people mistreat you. But we must communicate our boundaries with kindness. People will remember how your business made them feel far longer than they will remember what they bought. The businesses that win long-term aren't always the cheapest or the trendiest; they are the ones that make their customers feel deeply valued. How are you going to shift your mindset around your customers this week? Work with Me - https://www.ciarastockeland.com/work-with-meVisit the Bookstore - https://www.ciarastockeland.com/bookstoreSign Up for Free Weekly Tips and Trainings - https://www.ciarastockeland.com/subscribe

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Public employees across the United States are winning major six-figure financial settlements after filing First Amendment lawsuits over being fired or disciplined for social media comments regarding the death of conservative commentator Charlie Kirk.

Is it better to be an employee or an independent contractor in the Wi-Fi industry? Keith walks us through the good, the bad, and the ugly of both sides of the equation, offering a candid look at the financial and professional realities of each. Keith helps provide a framework for listeners to assess their own... Read more »

Klue supply-chain attack impacts cybersecurity firms. Brand-new Prinz Eugen ransomware is surprisingly polished. ShinyHunters leak exposes sensitive data of 10,000 Council of Europe employees. Security agencies sound alarm over FortiBleed credential harvesting operation. Texas data breach affects hunting and fishing licensees. Microsoft ties Mastra AI supply chain attack to North Korean hackers. Vidar infostealer unveils new technique to defeat Chrome's encryption protections. Brazil investigates suspected hack of emergency alert system. We got your Monday business brief. On today's Industry Voices, Dave Bittner sits down with Mike Britton, CIO of Abnormal AI, as they discuss "AI-Powered Attacks Are Now a Commodity.” And not the kind of beats you want to drop. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest On today's Industry Voices, we are joined by Mike Britton, CIO of Abnormal AI, discussing "AI-Powered Attacks Are Now a Commodity — And Most Organizations Don't Know It Yet." If you enjoyed this conversation and want to hear the full interview, listen here. Selected Reading Klue OAuth breach victim list grows as Icarus hackers claim attack (BleepingComputer) Prinz Eugen ransomware: a deep dive into a new Go-based encryptor (ThreatDown by Malwarebytes) Council of Europe Data Breach: ShinyHunters Makes 10,000 Employees' Records Permanent (Tech Times) Global cybersecurity agencies warn of credential exposure in FortiBleed campaign targeting Fortinet firewalls, VPN gateways (Industrial Cyber) Everything's bigger and better in Texas – even data breaches (The Register) Microsoft links Mastra AI supply chain attack to North Korean hackers (BleepingComputer) Inside Vidar's ABE Bypass: From Memory Scanning to APC Injections (Gen Digital) Brazil probes emergency warning system after nationwide rogue alert (The Register) Ent emerges from stealth with $100 million in seed funding. (N2K Pro Business Briefing)  Apple patches Beats Studio Buds flaw that could turn earbuds into a wiretap (Malwarebytes) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show. Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Your treatment room gets your body, and the business gets whatever energy is left. If that sentence just landed somewhere uncomfortable, this episode is for you.   Most spa owners have built something they're genuinely proud of — full books, loyal clients, a team that's growing. And they're still exhausted, still financially anxious, still unable to leave without the revenue dropping. That's not a marketing problem. That's a structural problem, and it has a name: owner dependency. This episode names it plainly and gives you a real framework for building your way out.   In this episode, we discuss:   •  why the revenue you generate in the treatment room is provider revenue, not business revenue, and why that distinction changes everything •  what it actually means to build a business that has value independent of your presence •  the milestone-based plan Daniela builds with every Growth Factor® Implementation client to create a real trigger point for stepping back — not someday, a number •  how AI scenario modeling inside the program has collapsed what used to take weeks of financial analysis into one focused session •  why the goal is not to get you out of the treatment room fully, but to build a business that does not require you to be there •  the 90-day question every spa owner should be able to answer before her next major investment   Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity). 

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Plenty of companies make the move to employee ownership—ESOPs, EOTs, buyouts—and then wonder why nothing really changes. The shares transfer, the announcement goes out, and then... people still feel like employees. The ownership is technically there, but the culture hasn't caught up. In this mini episode, Rodney and Sam respond to a listener who's seen this gap firsthand and wants to know which parts of the operating system to examine first. Drawing heavily from The Ready's own experience as an EOT, Rodney and Sam make the case that ownership culture lives in three places most companies underinvest in and why checks and balances between long-term purpose and short-term operations are the structural move that makes distributed power meaningful. -------------------------------- Ready to change your organization? ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Let's talk!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Get our newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ -------------------------------- Mentioned references: ESOP (Employee Stock Ownership Plan) EOT (Employee Owned Trust) The Ready's EOT transition The Ready's OS Canvas Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by James Christian, Senior Director of Product at Podium, to discuss how artificial intelligence is helping HVAC and home service businesses operate more efficiently. James explains what large language models are, how AI employees can assist with customer communication, scheduling, dispatching, and lead management, and why AI should be viewed as a tool that supports people rather than replaces them. The conversation covers AI-powered CSRs, technician scheduling, route optimization, business automation, and the growing role of AI in daily operations. Gary and James also explore how AI can reduce workload, improve customer response times, and help business owners focus on growing their companies. In this conversation, James explains what large language models are and how artificial intelligence is being used to support HVAC and home service businesses. He discusses how AI employees can handle customer communication, scheduling, dispatching, and lead management, while helping office staff work more efficiently. James and Gary explore topics such as technician skill matching, route optimization, business automation, and the importance of using AI as a tool to support people rather than replace them. They also discuss how AI can improve response times, reduce workload, and help business owners focus on growth by automating routine tasks and improving daily operations. Expect to Learn: What large language models are and how AI is being used in HVAC and home service businesses. How AI employees can assist with customer communication, scheduling, dispatching, and lead management. Why AI works best as a tool that supports office staff and business owners rather than replacing them. How technician skill matching, GPS data, and scheduling systems can help improve job assignment and efficiency. How AI can reduce workload, improve response times, and help business owners focus on growing their business. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to James Christian in Part 1 [02:20] - Intro to AI in HVAC for techs & owners [03:54] - What is an LLM? (Large Language Model) [05:57] - AI as a virtual employee [08:54] - Podium's evolution: reviews → AI employees [11:35] - How AI matches techs to calls by skill level [14:02] - AI + GPS for real-time arrival estimates [16:11] - Gary's reaction: Terminator/Skynet joke This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest James Christian on: LinkedIn Profile: https://www.linkedin.com/in/james-christian-977a28a/ LinkedIn - Podium: https://www.linkedin.com/company/podium/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Today on Valentine In The Morning: Happy Monday! We play our Dumb Game featuring the Valentine in the Morning Listener Feud for tickets to see Matt Rife. Then, discuss who John Peake's favorite is on the show... does your boss have a favorite? Plus, where do you hide your snacks? Listeners call in and offer tips and tricks on where they keep their favorite treats. Listen live every weekday from 5-10am Pacific: https://www.iheart.com/live/1043-myfm-173/Website: 1043myfm.com/valentineInstagram: @ValentineInTheMorningFacebook: https://www.facebook.com/valentineinthemorningTikTok: @ValentineInTheMorningSee omnystudio.com/listener for privacy information.

In this episode, real estate investor and agent Mike Doherty shares his journey from corporate finance to building a 70-unit portfolio, emphasizing the importance of continuous learning, strategic partnerships, and leveraging real estate for tax advantages.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of the HR Leaders Podcast, I had an inspiring conversation with Arun Serikar, VP, HR Technology, Digital Platforms & AI Innovation, Corp Functions at Schneider Electric, to unpack what it really takes to simplify HR technology, scale AI, and build a better employee experience across a global enterprise.Arun shares how Schneider Electric went from 545 HR applications to 303, reducing tech debt, breaking regional silos, and building stronger governance around the tools, data, and platforms used across the business. He explains why employees are not looking for the “best system”, they are looking for fewer systems that actually work together.Most importantly, Arun breaks down how Schneider Electric is using AI to move HR from a back-office function to an intelligence layer for the enterprise, from internal chatbots and ticket reduction, to performance review AI assistance, agentic workflows, and a future where employees can complete tasks without jumping between systems.

Have you been asking yourself lately, “Where is all the money going?” Or have you noticed that certain procedures are simply less productive than they used to be? Maybe you've even wondered to yourself, “I feel like I'm working harder and making less, what is happening?” If these thoughts sound familiar, then tune into this episode. Dr. Kuba and Bethany spend time discussing current trends in the MAD world of insurance. The fact of the matter is in-network practices actually are making less now due to changes in insurance. Practice owners must equip themselves with the tools needed to evaluate what has changed, why it has changed, and what they can do about it. Insurance is, no doubt, a world than can drive one mad. However, it is a world that must be won by practice owners. Listen in as practical tips are discussed. 

One in five Americans lives with a mental health condition. Employee assistance programs have existed since the 1940s. And the field is now entering a third wave — one that asks not just how to help workers after they are struggling, but how to build workplaces where fewer people reach that point. On today's episode of America's Work Force Union Podcast, Carelon Behavioral Health Medical Director Brian Keefe traces the full history of EAPs from their origins in labor-management alcoholism programs to today's proactive whole-person model. He also addresses the fast-growing behavioral addiction crisis around legalized sports gambling and introduces Carelon's Workforce Mental Health Complete — a partnership with Lyra Health that uses AI-assisted matching to connect employees with a compatible licensed provider within a day or two, while also addressing social determinants of health, financial counseling, caregiver support and critical incident response under a single integrated platform. If you or someone you know is in crisis, call or text 988. Visit carelonbehavioralhealth.com to learn more.

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. Founder and CEO of a leading employee engagement and workplace culture consulting firm:

Why do some employees take ownership while others just go through the motions? The answer isn't usually more rules, more checklists, or more micromanagement. The most motivated teams understand the purpose behind their work, know how success is measured, and feel empowered to contribute to the outcome. Sara Burks shares 3 PRACTICAL WAYS to motivate your team, increase productivity, and create a workplace culture where employees feel invested in the results—not just the work. You'll learn: Why giving employees ownership creates better performance How to connect daily tasks to bigger business goals A simple example of motivating staff through merchandising What open-book management is and why it works   Join The Boutique Hub  ____________________________ Ashley Alderson: Instagram     The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube

McDonald's Employee Pulls Gun on Irate Customers… Big Mistake

Scott Winship discusses American wealth growth, exemplified by the SpaceX IPO making thousands of employees millionaires. He argues the middle class is not "hollowing out" negatively; rather, it is shrinking because more families are ascending into a booming upper-middle class, with wealth levels higher than ever recorded. (3)