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Harry Lowes is the Director, ANZ Mid-Market, in the Global Business Group at Meta. After long stints at CommBank and Telstra in Australia and based in Singapore with Meta for the past 6 years, Harry discusses with Anton the big changes and exciting opportunities for marketers in an AI-fuelled landscape: speed and customisation at scale, better measurement techniques, and the evolving experiences with wearables. Listen on Apple: https://podcasts.apple.com/au/podcast/managing-marketing/id1018735190 Listen on Spotify: https://open.spotify.com/show/75mJ4Gt6MWzFWvmd3A64XW?si=a3b63c66ab6e4934 Listen on Stitcher: https://www.stitcher.com/show/managing-marketing Listen on Podbean: https://managingmarketing.podbean.com/ For more episodes of TrinityP3's Managing Marketing podcast, visit https://www.trinityp3.com/managing-marketing-podcasts/ Recorded on RiversideFM and edited, mixed and managed by JML Audio with thanks to Jared Lattouf.
2025年5月20日午间:澳大利亚最大电信商Telstra被指夸大其网络覆盖范围,误导消费者(收听播客,了解详情)。
A Telstra afirma que desde 2021 todas as chamadas comuns, locais e nacionais, para números fixos e celulares australianos são gratuitas em cerca de 15 mil telefones públicos do país. "Só no ano passado, os australianos fizeram cerca de 25 milhões de chamadas gratuitas, incluindo mais de 300 mil para o Triplo Zero e outras linhas de apoio em caso de crise", afirma Teresa Corbin, do serviço de defensoria ao cliente da Telstra.
Wall Street went on a 3% rally, so why didn’t the ASX do the same when the bell rang today? MARKET WRAP: ASX200: up 0.92% to 8,070 GOLD: $3,354 US/oz BITCOIN: $147,858 AUD Wisetech Global up 4.9%, Xero lifting 1.7% and Technology One rising 2.1%. Life360 reported a 32% lift in revenue to $103.6 million. Shares finished up almost 14% to $27.18. Ampol will sell its retail electricity business, helping it up 2.2% to $26.32. The rising iron ore price helped BHP, Fortescue and Rio Tinto, all up more than 2%. Genesis down 10.7% and Capricorn losing 9.8%. Coles and Woolworths both lost more than 3%. CBA, Telstra, and Goodman Group all down CURRENCY UPDATE: AUD/USD: 64.1 US cents AUD/GBP: 48.5 pence AUD/EUR: 57 Euro cents AUD/JPY: 94 Japanese yen AUD/NZD: 1.08 NZ dollars See omnystudio.com/listener for privacy information.
Ze zijn misschien ingehaald door mobiele telefoons, maar telefooncellen op straat spelen nog steeds een belangrijke rol in Australië. Telstra meldt dat er vorig jaar meer dan 25 miljoen belletjes zijn gepleegd vanaf openbare telefoons en wil dat drie van deze telefoons worden erkend als nationale monumenten.
Tracy Moore is a seasoned leader in Data and AI and the General Manager of AI & Data at MYOB. With 26 years of experience, she's been instrumental in building and leading AI and data teams to drive real impact. Her career spans major organizations like Skandia Life, Barclays Bank, ANZ, Teradata, Deloitte, KPMG, Xero, and Telstra.We're unpacking some big questions—have businesses truly tapped into the power of Big Data? How can data storytelling bridge the gap? And with AI chatbots dominating the scene, what's next for ethical AI, especially after controversial moments like Elon Musk's Grok-3 in India?
Можеби биле заменети со мобилни телефони, но јавните телефони сè уште играат важна улога во Австралија. Telstra вели дека минатата година биле направени над 25 милиони повици од јавни телефони и сака три од нив да бидат признати како национални обележја.
They may have been superseded by mobile phones, but public phones still play an important role in Australia. Telstra says more than 25 million calls were made from public phones last year, and wants to see three of them recognised as national landmarks. - แม้จะถูกโทรศัพท์มือถือแซงหน้าไปแล้ว แต่ ‘ตู้โทรศัพท์สาธารณะ' ยังคงมีบทบาทสำคัญในออสเตรเลีย Telstra เผยว่ามีการโทรจากตู้โทรศัพท์สาธารณะกว่า 25 ล้านครั้งในปีที่ผ่านมา ขณะนี้บริษัทกำลังผลักดันให้ 3 ตู้โทรศัพท์ขึ้นทะเบียนเป็นสถานที่สำคัญของออสเตรเลีย
The guys discuss the unfolding disasters at Apple, Atlassian's share price crash as it gives away AI, Tesla gets squeezed and dive into the Liberal's election calamity and Adir's brand new much improved voting system00:00 - Intro07:30 - Australian Election Breakdown49:00 - Adir's LinkedIn Survey Update53:50 - Nintendo Update55:15 - Brambles57:15 - Warren Buffet1:08:35 - Apple's Woes1:16:57 - Atlassian1:31:02 - Storage IndustriesThis week's sponsors:Netwealth: www.netwealth.com.auTelstra: www.telstra.com.au/tbtcVanta: www.vanta.com/contrariansThanks for listening!Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcastSubscribe on YouTube for all our video content: https://https://www.youtube.com/@ContrariansPodcastFollow us on Instagram: https://www.instagram.com/contrarianspodFollow us on TikTok: https://www.tiktok.com/@contrarianspod
Nova pesquisa do Comitê para o Desenvolvimento Econômico da Austrália constatou que aqueles que trabalham de casa economizam cerca de A$5.300 por ano. Telefones públicos ainda desempenham papel importante na Austrália, onde chamadas são gratuitas. Telstra diz que mais de 25 milhões de chamadas foram feitas a partir de telefones públicos no ano passado. Brasil se despede de Nana Caymmi, uma das maiores cantoras do país, que morreu na quinta-feira, aos 84 anos.
Dù đã bị điện thoại di động thay thế, nhưng điện thoại công cộng vẫn đóng vai trò quan trọng tại Úc. Telstra cho biết trong năm qua đã có hơn 25 triệu cuộc gọi từ điện thoại công cộng, và muốn ba trong số chúng được công nhận là di tích quốc gia.
ພວກມັນ ອາດຖືກປ່ຽນແທນ ໂດຍໂທຣະສັບມືຖື, ແຕ່ໂທຣະສັບສາທາຣະນະ ຍັງຄົງມີບົດບາດສໍາຄັນ ໃນອອສເຕຣເລັຍ. Telstra ກ່າວວ່າ ມີການໃຊ້ຫລາຍກວ່າ 25 ລ້ານເທື່ອ ຈາກໂທຣະສັບສາທາຣະນະ ໃນປີທີ່ຜ່ານມາ, ແລະຢາກເຫັນ ສາມໂທຣະສັບສາທາຣະນະ ຖືກຮັບຮູ້ວ່າ ເປັນຈຸດສຳຄັນຂອງປະເທດ.
They may have been superseded by mobile phones, but public phones still play an important role in Australia. Telstra says more than 25 million calls were made from public phones last year, and wants to see three of them recognised as national landmarks.
The guys discuss why buying the dip isn't always the best investment strategy, how the ASX blundered the James Hardie merger, the economics of the world's largest music festival, is empathy the most important characteristic that investors should look for, the rise and rise of frozen yoghurt giant YoChi, Adore's retail stores struggle against the might of Mecca and Victoria's latest policy embarrassment.00:00 - Intro13:00 - Free Campsites in Vic?17:00 - Adam's Printer Nightmare27.25 - Adore Beauty32:25 - Would you pay extra to fly without kids?35:07 - Airport Parking39:20 - Yo-Chi46:08 - Anzac Day Trading57:37 - Lego Stores in Australia59:45 - Should you buy the dip?1:20:25 - James Hardie1:28:55 - Coachella + BNPL1:37:59 - Founder EmpathyThis week's sponsors:Netwealth: www.netwealth.com.auTelstra: www.telstra.com.au/tbtcVanta: www.vanta.com/contrariansThanks for listening!Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcastSubscribe on YouTube for all our video content: https://https://www.youtube.com/@ContrariansPodcastFollow us on Instagram: https://www.instagram.com/contrarianspodFollow us on TikTok: https://www.tiktok.com/@contrarianspod
In this episode of L2S!, leadership and gender equality expert Michelle Redfern sits down for an interview with Jo Thomas, the CEO of the Australian Institute of Business. Jo shares her career story, how she ended up living in Australia, and how she climbed the career ladder to hold multiple C-Suite positions.Learn more about Lead to Soar! and A Career that Soars! by visiting LeadToSoar.com~Guest Jo Thomas' Bio: Jo Thomas is the Chief Executive Officer of the Australian Institute of Business. Jo is all about flawless execution, authentic leadership, and innovation. She is experienced with both online and offline customer offerings, and leading teams. Jo is extremely passionate about the human experience and enjoys making both the workplace and customer interactions life-enhancing experiences. In her words, success lies where people, process and data intersect. Michelle Redfern's Bio: Michelle is the founder of Advancing Women, an enterprise providing research and advisory services on workplace gender equality, inclusion and diversity. She is co-host of A Career that Soars! the founder of women's network Women Who Get It co-founder of CDW (Culturally Diverse Women) and host of the Lead to Soar podcast.Michelle is an experienced Non-Executive Director with Board and advisory roles in the finance, sport, for purpose and supply chain sectors. She is a proud Ambassador for Flexible Working Day and Girls Uniform Agenda. She has held executive leadership roles at ASX & FTSE listed companies NAB, Telstra and Serco during her 30-year corporate career.Michelle is a Graduate of the AICD, holds an Executive MBA (Distinction) and holds various accreditations in organisational diversity and coaching. She is an in-demand speaker and is a regular contributor to the discussion and advocate for gender equality and inclusion in sport and business workplaces. Hosted on Acast. See acast.com/privacy for more information.
The guys discuss why interest rates shouldn't get cut, AMPs new mega Qantas points bank account, how Club Med reinvented itself, Adam claims victory over powerful investors as Cettire's share price collapses, LVMH reign comes to an end and Adir's bookstore heartbreak.00:00 - Intro + LVMH15:17 - Instagram Ads20:50 - Bookstore Experiences25:36 - Curb Your Enthusiasm Story28:40 - Vaccines32:36 - Temple & Webster39:10 - Cettire46:00 - Club Med & The Eighth Power53:38 - LinkedIn Censorship?57:34 - Skip the Line1:05:25 - Qantas Points1:21:10 - LE's New Loyalty Program 1:28:00 - Interest RatesThis week's sponsors:Netwealth: www.netwealth.com.auTelstra: www.telstra.com.au/tbtcVanta: www.vanta.com/contrarians Thanks for listening!Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcastSubscribe on YouTube for all our video content: https://https://www.youtube.com/@ContrariansPodcastFollow us on Instagram: https://www.instagram.com/contrarianspodFollow us on TikTok: https://www.tiktok.com/@contrarianspod
Lead to Soar! is a production of A Career that Soars!In this episode of L2S!, leadership and gender equality expert Michelle Redfern sits down for an interview with Semiconductor engineer and DEI expert Alicia Scott. Alicia joins us to share her experiences advancing in a highly male-dominated space - semiconductors and shares her thoughts and experience as a Woman of Colour in STEM. Learn more about Lead to Soar! and A Career that Soars! by visiting LeadToSoar.com.~Bio for Guest Alicia ScottAlicia Scott has 25 years of professional experience in the semiconductor industry and is currently the Senior Director of People, Culture and DEI at onsemi. Alicia earned a BS in Microelectronic Engineering from Rochester Institute of Technology, and an MBA from Arizona State University. Bio for Michelle RedfernMichelle founded Advancing Women, an enterprise that provides research and advisory services on workplace gender equality, inclusion, and diversity. She is co-host of A Career that Soars! the founder of women's network Women Who Get It co-founder of CDW (Culturally Diverse Women) and host of the Lead to Soar podcast.Michelle is an experienced Non-Executive Director with Board and advisory roles in the finance, sport, for purpose and supply chain sectors. She is a proud Ambassador for Flexible Working Day and Girls Uniform Agenda. She has held executive leadership roles at ASX & FTSE listed companies NAB, Telstra and Serco during her 30-year corporate career.Michelle is a Graduate of the AICD, holds an Executive MBA (Distinction) and has various accreditations in organisational diversity and coaching. She is an in-demand speaker and is a regular contributor to the discussion and advocate for gender equality and inclusion in sport and business workplaces. Hosted on Acast. See acast.com/privacy for more information.
A deal for De Grey mining looks even certain of getting done, at a time where the gold price is surging to even higher prices. MARKET WRAP: ASX200: up 1.34%, 7,748 GOLD: $3,242 US/oz BITCOIN: $133,593 AUD Neuren Pharmaceuticals rising by 21% to $11.13 as they got FDA approval on a trial to treat childhood disorders. DroneShield stock jumped 16% to $1.03 after securing $32 million in contracts with an Asian military ally. Gold stocks shined following a long term broker upgrade on the gold price. Newmont jumped more than 4% to $87.04. De Grey Mining also got a boost of 1.6% after Gold Road Resources, a minority investor, supported the $5 billion takeover bid from Northern Star. Resmed closed down just under 2% to $33.61 A2 Milk shares fell by 3% to $8.06 Telstra which is still within a few cents of its 52 week high fell just 2 cents to $4.43 CURRENCY UPDATE: AUD/USD: 63.3 US cents AUD/GBP: 48.0 pence AUD/EUR: 58 Euro cents AUD/JPY: 90 Japanese yen AUD/NZD: 1.07 NZ dollars See omnystudio.com/listener for privacy information.
In this episode, I'm joined by Vanessa Lyons, CEO of ThinkNewsBrands, to talk about how she navigated her way from a career in Marketing to becoming a CEO.Starting her career as a Product Marketer at Phillips was, in hindsight, pivotal, not only because of the highly commercial nature of the role but also because of the broader global roles she was able to take on. What did she learn from roles based in China and New Zealand, and what lessons did she take from an early mistake?How did working in large corporates and a redundancy help to refine what came next? Why the intentional move to work for smaller businesses, and how did she make the shift to take on broader business management roles outside of the traditional Marketing remit?What has she learned from this, and what advice does she have for other Marketers who want to do a similar thing?Vanessa and I also talked about our experiences with cancer and what we've both learnt from it, which is a far more entertaining and uplifting conversation than it sounds! How has it changed Vanessa's approach to work/life balance and what it meant for finding meaning and purpose in her work?Vanessa is a real powerhouse, and it's clear throughout our conversation how intentional she has been with her decision making and her career journey. There are lots of insights and great career advice in this one! 00:00 Introduction and Career Beginnings00:27 Early Career at Philips02:27 International Experience in China03:55 Marketing Leadership in New Zealand07:05 Transition to Telstra and Redundancy08:41 Diverse Industry Experience12:21 Challenges and Growth in Smaller Businesses14:52 Reflections on Career and Success23:03 The Hidden Efforts of Leadership24:02 Managing Stress and Risk in High-Stakes Roles25:28 The Importance of Creating Time to Think26:23 Gaining Perspective Through Personal Challenges27:48 A Personal Battle with Cancer33:08 Finding Meaning and Purpose in Work40:10 Defining Personal Success41:37 Final Reflections and AdviceIf you'd like to connect with Vanessa:https://www.linkedin.com/in/vanessalyons1/Hi, I'm Emma. A Career Coach helping Marketers and Creatives get greater clarity on their career paths and confidently navigate the steps needed to create change. If you'd like to connect with me, you can find me via:Website - https://www.egconsulting.au/LinkedIn - https://www.linkedin.com/in/emmajgraham/
The Australian market added $100 billion in value, rising 4.5% as traders cheered on the paused US tariffs. MARKET WRAP: ASX200: up 4.54%, 7,709 GOLD: $3,142 US/oz BITCOIN: $132,279 AUD BHP rallied 5.4%, Fortescue gained 6.2%, Rio Tinto was up 6.4%, while Mineral Resources had its best day in a while, rising 18.1%. Wisetech rose 8%, Xero up another 6.2% and Life360 up almost 11%. Westpac climbed almost 5%, NAB lifted 4.9%, Commbank rose 3.6% and ANZ was up 3.5%. Telstra lifted 1.4%, Sigma Healthcare rose 2.4% and Wesfarmers gained 2.6% Contact Energy, the only company of the top 200 to finish down, lost 1.6% in trading to $8.08 a piece. Serko, down 8.8%, and Sylait Milk, losing 3.7%. CURRENCY UPDATE: AUD/USD: 61.4 US cents AUD/GBP: 47.7 pence AUD/EUR: 55 Euro cents AUD/JPY: 89 Japanese yen AUD/NZD: 1.08 NZ dollars See omnystudio.com/listener for privacy information.
In this episode of L2S!, leadership and gender equality expert Michelle Redfern sits down for an interview with the one and only Sheila Flavell. Sheila is an extraordinary leader (by our full ACtS! definition!) in the truest sense. She has created exceptional outcomes for business and women in the Tech industry. She continues leading today and has the curiosity and energy to keep learning and pushing herself into new territory. We were so inspired by this episode, and hope you are too!Learn more about Lead to Soar! and A Career that Soars! by visiting LeadToSoar.com~Bio for Guest, Sheila FlavellSheila Flavell has over 30 years experience in the global tech sector. She played an integral role in FDM's flotation on AIM in 2005 and was a key instigator of the management buy-out of the Group in 2010 and the subsequent listing onto the main FTSE Market in 2014. Sheila's sector knowledge has been crucial in driving FDM's global expansion programme, taking them into the FTSE250. She spearheads the ‘Global Women in Tech' campaign and created FDM's hugely successful Returners Programme. Sheila is Deputy President of TechUK and chairs the Institute of Coding's Industry Advisory Board. One of her proudest moments in business was when FDM achieved a zero gender pay gap. She has won numerous awards during her career for services to the tech industry and was recognised in the 2020 New Year's Honours list with ‘Commander Of The Order Of The British Empire' for her services to gender equality in IT and the employment of graduates and returners. She is also listed in Computer Weekly's ‘Most Influential Women in UK Tech, Hall of Fame.' Bio for Michelle RedfernMichelle founded Advancing Women, an enterprise that provides research and advisory services on workplace gender equality, inclusion, and diversity. She is co-host of A Career that Soars! The Women Who Get It is the founder of the women's network, co-founder of CDW (Culturally Diverse Women), and host of the Lead to Soar podcast.Michelle is an experienced Non-Executive Director with Board and advisory roles in the finance, sport, for purpose and supply chain sectors. She is a proud Ambassador for Flexible Working Day and Girls Uniform Agenda. She has held executive leadership roles at ASX & FTSE listed companies NAB, Telstra and Serco during her 30-year corporate career.Michelle is a Graduate of the AICD, holds an Executive MBA (Distinction) and has various accreditations in organisational diversity and coaching. She is an in-demand speaker, a regular contributor to the discussion, and an advocate for gender equality and inclusion in sports and business workplaces. Hosted on Acast. See acast.com/privacy for more information.
Donald Trump’s tariffs shattered Wall Street, and have increased the threat of global recession, with global markets, including the ASX suffering. MARKET WRAP: ASX200: down 4.23%, 7,343 GOLD: $3,046 US/oz BITCOIN: $127,575 AUD Commbank down 6.2%, Westpac down 5.6%, NAB 4.5% and ANZ 4.8% Mineral Resources off 11.8%, South 32 down 7.8%, and BHP falling 6.1%. Woodside Energy announced it would sell a $9.5 billion stake in its Louisiana LNG export terminal, but with the Energy sector down, still lost 5.8% to $19.25. Santos was worse off, falling 9.8%. Telstra dropped just half a percent, Sigma Healthcare fell 2.4% and Wesfarmers sank 4.9% Abacus Storage King might have got away with one today, with shares surging more than 20% to $1.40 after a takeover offer worth almost $2 billion was hurled their way. Challenger rose 7% after it told the market life insurer, TAL Dai-ichi Life, would take control of 15.1% of the company. While also flying in the face of market fear were Reece, up 3.7%, Wisetech Global up 2.2%, and CAR Group, up 1%. Star Entertainment which agreed to hand control of the casino group to the US-based Bally’s Group in a deal worth $300 million CURRENCY UPDATE: AUD/USD: 60.08 US cents AUD/GBP: 46.7 pence AUD/EUR: 54 Euro cents AUD/JPY: 87 Japanese yen AUD/NZD: 1.07 NZ dollars See omnystudio.com/listener for privacy information.
Hi, It's Nice to Meet Me.On this episode I am joined by Mia Wray. Mia Isobel Wray-McCann, known professionally as Mia Wray, is an Australian pop singer, songwriter and musician from Noosa, Queensland. Born and raised in Noosa before later relocating to Melbourne, Wray rose to prominence after winning the 2011 iteration of Telstra's Road to Discovery ProgramMark and Me is now on YouTube - Please subscribe here https://www.youtube.com/@markandmePlease support the Mark and Me Podcast via Patreon here: https://www.patreon.com/Markandme or you can buy me a coffee here: https://ko-fi.com/markandme.The Mark and Me podcast is proudly sponsored by Richer Sounds.Visit richersounds.com now to shop for all your hi-fi, home cinema and TV solutions. Also, don't forget to join their VIP club for FREE with just your email address to receive a great range of fantastic privileges.The Mark and Me podcast is also proudly sponsored by Vice-Press.If you are a fan of films and pop culture, check out Vice Press. All of their limited edition posters, art prints & collectibles are officially licensed & are made for fans like us to collect & display in their homes. Vice Press work directly with artists and licensors to create artwork and designs that are exclusive to them.This year, Vice Press also launched Vice Press Home Video, dedicated to releasing classic films on VHS. And yes, they play! Get 10% off of your first order using code MARKANDME10 or head to vice-press.com/discount/MARKANDME10All artwork and designs are produced by Dead Good Tees - Dead Good Tee crafts graphic T-shirts for true horror and movie enthusiasts. Drawing inspiration from classic movies, iconic villains, and the darker side of cinema, their designs offer a subtle nod to the genre's most unforgettable moments. Visit www.deadgoodtees.co.ukEvery episode of Mark and Me is for Billy x
MARKET WRAP: ASX200: up 0.83%, 7,854 GOLD: $2,997 US/oz BITCOIN: $131,789 AUD BHP gained 2.4%, Fortescue rising 4.2%, and Rio Tinto up 1.8%. Mineral Resources was another miner getting a bump after a UBS upgrade of the company saw it gain more than 11% to $24.49 Confirmation of a merger between Spartan Resources and Ramelius Resources sent Spartan 9.1% higher – Ramelius going the other way by 0.9% The oil price pushing back over US $71 a barrel helped Woodside gain 1.9%. Most of the big banks finished higher, but NAB fell 0.2% to $33.24 after it announced changes to its executive team. Losses were felt in the Healthcare sector.. CSL dropped 0.9% and Resmed fell 1.3%. Telstra, Woolworths and Coles all down CURRENCY UPDATE: AUD/USD: 63.37 US cents AUD/GBP: 48.9 pence AUD/EUR: 58 Euro cents AUD/JPY: 94 Japanese yen AUD/NZD: 1.09 NZ dollars See omnystudio.com/listener for privacy information.
This weeks episode is a little different. We now how many people have encountered challenges and their individual ways that they have overcome them, but how does a professional suggest we approach resilience and struggle? Dr. Adam Fraser, a human performance researcher and consultant, helps organisations build a high-performance culture to thrive in our demanding environment. Passionate about research, he collaborates with universities across the Asia Pacific and is believed to be the only keynote speaker whose presentations have been scientifically measured for impact. Over the past decade, he has delivered more than 1,500 presentations to over half a million people globally, working with top companies such as CBA, Westpac, Telstra, IBM, and PwC. He is also the author of four best-selling books, including Strive and The Third Space.Dr. Fraser specializes in topics such as performance psychology, productivity, leadership, team engagement, work-life balance, and high-performing cultures. His expertise has made him a sought-after media personality, with appearances in publications like AFR, SMH, CEO Magazine, and Reader's Digest, as well as on television programs like Sunrise, The Morning Show, and Today. He has also hosted regular radio segments on ABC and Sky Business.In this episode he shares:His experience meeting his mentor and how intense it wasWhat his book strive is all aboutHis opinion on why we are not holding people accountableHis advice on how to have challenging conversationsHow we can better support people and hold them accountableThe difference between staying in challenges vs traumatic strugglesThe importance of rest and recoveryThe gender differences when it comes to burn out and recovery Key Quotes“When we don't have struggle it can be really dysfunctional.”“To learn anything you have to be uncomfortable.”“The benefits of a holiday disappear after 3 weeks.” More aboutLearn more on his website or follow him on facebook, instagram and linkedin. You can get involved with the podcast onlineOn facebook in our community: https://www.facebook.com/groups/challengesthatchangeusOr on Instagram: @challengesthatchangeusIf you want to contact the podcast, email us here: support@challengesthatchangeus.comOr check out our website: www.Challengesthatchangeus.comIf you want to find out more about what Ali does, check out her business via the website:http://www.trialtitudeperformance.com.auFor her other business you can find it through the websites: www.altitudefitnessarmidale.com.au Hosted on Acast. See acast.com/privacy for more information.
Catherine Livingstone is the Chancellor of the University of Technology Sydney (UTS). She’s also an extraordinarily accomplished businesswoman who has served as the President of the Business Council of Australia, and has served as Chairman of Commonwealth Bank, Telstra and CSIRO. In this episode, Livingstone joins Helen McCabe to reflect on how she pushed past being labelled “too inexperienced” at pivotal moments in her career. Liked this episode? Follow Too Much to hear more Become an FW member to join the movement and fast-track your professional development. Keep up with @futurewomen on Instagram, Facebook, LinkedIn and Threads See omnystudio.com/listener for privacy information.
Telstra has dialled up a net profit of just over $1 billion for the last six months after seeing growth in its mobile biz… and saying goodbye to Foxtel. Wesfarmers has seen its sales and earnings jump in the first half of the financial year thanks to its GOAT performers, Bunnings and Kmart. Nikola, the electric trucking startup, has filed for bankruptcy in the US after struggling to raise money… or find a buyer. _ Download the free app (App Store): http://bit.ly/FluxAppStore Download the free app (Google Play): http://bit.ly/FluxappGooglePlay Daily newsletter: https://bit.ly/fluxnewsletter Flux on Instagram: http://bit.ly/fluxinsta Flux on TikTok: https://www.tiktok.com/@flux.finance —- The content in this podcast reflects the views and opinions of the hosts, and is intended for personal and not commercial use. We do not represent or endorse the accuracy or reliability of any opinion, statement or other information provided or distributed in these episodes.See omnystudio.com/listener for privacy information.
*Albo's wedding causing headaches. *Telstra billing changes. *Youth crime rally planned.See omnystudio.com/listener for privacy information.
*Albo's wedding causing headaches. *Telstra billing changes. *Youth crime rally planned.See omnystudio.com/listener for privacy information.
The Aussie market continued its losing streak, falling 1.3% and hitting a one-month low, weighed down by declines in financial and materials stocks. Banks, particularly ANZ, struggled after recent strong gains, while mining giants Fortescue and Rio Tinto disappointed with lower profits. Despite a challenging environment, some bright spots emerged—Telstra surged after announcing a dividend increase and a $750 million buyback, while tech firm Megaport jumped 18% on strong earnings. The content in this podcast is prepared, approved and distributed in Australia by Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814. The information does not take into account your objectives, financial situation or needs. Consider the appropriateness of the information before acting and if necessary, seek appropriate professional advice.See omnystudio.com/listener for privacy information.
Whyalla steelworks gets a $2.4 billion bailout from the government; Wesfarmers profits on the back of Kmart & Bunnings gains; Telstra continues to dominate the telco market; Super Thursday sees 40 companies report; job market remains strong, with unemployment at 4.1%; could this very radio station be up for sale soon?; and Scott Phillips joins for the Market Wrap to explain the difference between net profit, underlying profit & EBITDA. Host: Deb Knight Executive Producer: Tom Storey Technical Producer: Liam Achurch Publisher: Nine RadioSee omnystudio.com/listener for privacy information.
Telstra has added another 119,000 customers to its network, helping the company to dominate the Australian communication marketSee omnystudio.com/listener for privacy information.
The Aussie market suffered its third consecutive decline, with financial and energy stocks leading the losses. The financial sector, in particular, posted its worst drop of the year, driven by NAB’s disappointing quarterly report and CBA trading ex-dividend. Meanwhile, mineral resources plummeted over 20% after swinging to a major loss and cutting its iron ore guidance, while Santos slashed its dividend following a dip in profits. Looking ahead, investors are eyeing key jobs data and a massive reporting day featuring Rio Tinto, Telstra, and Wesfarmers, among others. The content in this podcast is prepared, approved and distributed in Australia by Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814. The information does not take into account your objectives, financial situation or needs. Consider the appropriateness of the information before acting and if necessary, seek appropriate professional advice.See omnystudio.com/listener for privacy information.
In this episode of The It's All Possible podcast we hear from Rodney Carter, CEO of Dja Dja Wurrung Group who in 2024 were named the overall Telstra Best Business of the Year and Telstra Indigenous Best Business of the Year. My interview with Rodney on the purpose, vision and values that have led to the oustanding growth and scale of Dja Dja Wurrung Group is a master class in leadership when you hear how Rodney has led his the organisation. Those of you who know me, know of my passion for leadership, accountability and discipline to ensure change initivatives are successful and sustainable. Rodney and his team are living examples of this approach operating across government and private enterprise all while running an organisation that is owned by multiple families. Under Rodney's leadership Dja Dja Wurrung has achieved sustainable development and effective management of their cultural heritage. His role encompasses harnessing skills in negotiation and team leadership to foster economic growth and social advancement for the Dja Dja Wurrung peoples which is based in Bendigo and covers Central Victoria.Dja Dja Wurrung's efforts, under Rodney's guidance, have centred on environmental stewardship, government liaisons, and biodiversity conservation, ensuring that the cultural and historical significance of our lands is preserved and respected. With a focus on conflict resolution, we prioritize community welfare and progressive social services that resonate with their mission and values. The accomplishments of Dja Dja Wurrung Group has reached global audiences and Rodney has been asked to speak to the United Nations on what is possible for indigenous people.If you are in leadership of an organisation of any size I encourage you to listen and learn from Rodney. You can find out more about Dja Dja Wurrung Group on Instagram @djadjawurrung online at https://djadjawurrung.com.au/ and Rodney on LinkedIn.
Get Your SEO AuditPerth Retail Fest RoadshowIn this episode of Ecommerce Australia, host Ryan Martin sits down with Dave Levett, Founder and Managing Director of the award winning omni-channel marketing agency Murmur.Together, they tackle one of the biggest misconceptions in digital marketing, why ROAS (Return on Ad Spend) is an outdated, misleading metric that could be silently holding your business back.Dave Levett, a seasoned marketer with experience spanning both agency and brand-side roles, shares his journey from working with major brands like Telstra and Sky UK to founding Murmur, where he helps eCommerce and retail brands unlock real growth.With a strong background in media strategy, performance marketing, and brand building, Dave dives deep into why the industry needs to move beyond ROAS and embrace a more holistic approach to attribution and marketing effectiveness.Ryan and Dave break down:TheROAS myth -why focusing solely on return on ad spend is a dangerous trap.The difference between marketing efficiency and marketing effectiveness (and why most brands confuse the two).How Marketing Mix Modeling(MMM) is changing the game for brands that want to scale.Why brand equity and audience expansion are key to long-term profitability.The importance of investing in both digital and offline channels for maximum impact.Dave also shares a fascinating case study with Melbourne City Football Club, where his team discovered they had been over-investing in Meta andunder-investing in high performing offline channels like out-of-home and TikTok, proving that true marketing success comes from understanding the full picture, not just platform driven metrics.
In this engaging episode we welcome Saurabh Jain, Executive Chairman of Opyl Ltd, to delve into how artificial intelligence is driving transformative changes in the healthcare and biotech sectors. With a career marked by pioneering tech startups and forward-thinking healthcare innovations, Saurabh provides a compelling perspective on the evolving role of AI in global health. Saurabh Jain is a seasoned leader in technology and healthcare, currently serving as the Executive Chairman of Opyl (ASX: OPL), a company pioneering AI-driven solutions for clinical trials. Appointed to this role on April 30, 2024, Saurabh spearheads Opyl's mission to transform clinical trials through advanced AI technologies. His leadership has been instrumental in fostering innovation and accelerating the global adoption of AI solutions in the healthcare sector. Throughout his extensive 25-year career, Saurabh has held various senior executive positions, including CEO and Executive Director roles. His experience includes founding Netpro Express, an internet service provider later acquired by Telstra, and serving on multiple ASX boards and private companies. Known for his entrepreneurial acumen and vision, Saurabh has consistently driven transformative change and fostered business growth across industries. His current focus is on expanding Opyl's global footprint while enhancing the commercialization of its innovative AI solutions. Saurabh holds a Bachelor of Engineering (Software Engineering), an Executive Master of Business Administration, and a Master of Business Technology from the Australian Graduate School of Management, UNSW. Under his guidance, Opyl has engaged in strategic partnerships, participated in high-profile industry events, and expanded its influence in both the Asia-Pacific region and beyond. LinkedIn: https://www.linkedin.com/in/saurabhjain10 Website: https://opyl.ai Twitter: https://x.com/OpylAI
Seriously in Business: Brand + Design, Marketing and Business
Cue the confetti because we've hit 200 episodes of Seriously in Business! From launching as Design Hacks for DIYers to evolving into Seriously in Business, this podcast has been an incredible journey. Today, I'm celebrating with some of the most inspiring women in business—who have shaped my journey and are now here to support yours.This special episode, I'm joined by Ellie Swift, Erika Cramer, Sarah Greener, Cat Dunn, and Julie Parker as they dive into: ✔️ Biggest business challenges—from navigating motherhood to overcoming health setbacks ✔️ Branding breakthroughs—decisions that doubled their business success ✔️ Avoiding shiny object syndrome—how to stay focused and create lasting impact ✔️ Scaling with purpose—using branding and strategy to stand out and growThis episode is packed with real stories, and practical tips to help you elevate your brand, refine your strategy, and build a business that truly works for you. ABOUT OUR INCREDIBLE GUESTS: JULIE PARKERFounder of The Beautiful You Coaching Academy, Julie is a mentor, counsellor, and breathwork facilitator with over two decades of experience. She has trained thousands of life coaches, authored award-winning books, and spoken for brands like Apple and Telstra. Website: www.juliesuzanneparker.com Instagram: www.instagram.com/julesyparker Beautiful You Coaching Academy: www.beautifulyoucoachingacademy.com ERIKA CRAMERKnown as The Queen of Confidence, Erika is a TEDx speaker, bestselling author, and host of The Confidence Chronicles podcast with millions of downloads. She empowers women to step into confidence and own their lives. Grab her book: https://thequeenofconfidence.com/becomingmagneticbook/Instagram: https://www.instagram.com/thequeenofconfidence CAT DUNNAward-winning Online Business Manager (OBM), Cat helps coaches and creatives streamline and scale. She also mentors Virtual Assistants stepping into OBM roles and leads The OBM Motley Crew community. Instagram - https://www.instagram.com/catlouisedunnWebsite - https://catlouisedunn.comUpcoming Event: Life After I Left Melbourne - Feb 2025 - https://www.eventbrite.com.au/e/life-after-i-left-tickets-1100255667319 ELLIE SWIFT7-figure Business Coach & Mastermind Mentor, Ellie helps coaches, creatives, and consultants scale with ease. Featured in Success Magazine, Thrive Global, and more, she's built a thriving business with her Scalable Freedom Method®️ Website: https://www.ellieswift.com/Podcast: http://ellieswift.com/podcast/Instagram: https://instagram.com/elliehswift SARAH GREENERSarah coaches women and mums to build sustainable, burnout-free businesses. With experience running multiple businesses while balancing family life, she now teaches others how to reframe, systemize, and scale their success. Instagram: https://www.instagram.com/sarahgreenercoach/Website: https://themoxiemovement.com/------------------------------------------------------------------------------------------------------------------------------WATCH, READ & CONNECTWatch on YouTube: www.youtube.com/@jacquinauntonRead the Blog: https://whitedeer.com.au/ep200 WORK WITH JACQUI:// DIY Design My Biz: The best course for business owners DIYing their own brand and graphics in Canva. Learn more: https://whitedeer.com.au/diy-dmb// The Co+Creation Design Club: Design WITH the help of a professional designer in this high-touch coaching space: https://whitedeer.com.au/designclub// Design Studio: If you're after fully done-for-you design services my studio team can help! https://whitedeer.com.au/designstudio
Cate Bakos has had her fair share of ups and downs throughout her property investment journey. But what sets her apart is her ability to quickly analyse, break down, and learn from these erroneous decisions.As a recipient of Sterling Publishing's ‘high commendation', a finalist for Telstra's Business Woman of the Year, and a National Winner of the Buyer's Agent of the Year, Bakos has proved the worth of these critical lessons.In this podcast Cate Bakos and host Tyrone Shum will discuss the lessons learnt throughout her journey, and how you can use her experiences to improve your own portfolio choices. Hosted on Acast. See acast.com/privacy for more information.
Trump’s tariffs tanked global markets, but could there be some ASX-listed entities that benefit from the global trade fall out. MARKET WRAP: ASX200: down 1.79%, 8,379 GOLD: $2,819 US/oz BITCOIN: $155,130 AUD Fisher & Paykel Healthcare said its cost pressures would increase from the Mexican tariffs, sending its shares down 7.4% to $31.80 CSL was down 1.8%, Pro Medicus fell 3% and Resmed dropped 3.1%. A reduction in full-year guidance from Westgold after slower-than-expected progress on its mines saw its shares losing 12.4% to $2.26 Fortescue down 4.4%, NAB shed 2.3% and Wesfarmers dropped 1.9%. KMD Brands rose 4.1% to 38 cents a share Regis Resources established a $300 million credit facility, sending its shares almost 2% higher. Telstra, Yancoal, and Seek swam against the tide to finish higher. CURRENCY UPDATE: AUD/USD: 61.40 US cents AUD/GBP: 49.9 pence AUD/EUR: 59 Euro cents AUD/JPY: 95 Japanese yen AUD/NZD: 1.10 NZ dollars See omnystudio.com/listener for privacy information.
Zip were the talk of the ASX last year, gaining over 400%, but its quarterly update sent the financial services crashing today. MARKET WRAP: ASX200: up 0.55%, 8,493 GOLD: $2,780 US/oz BITCOIN: $168,667 AUD Karoon Energy shares jumped by 7.7% to $1.53 after the company announced an extra 75 million US dollar share buyback. Consumer gains were led by Aristocrat Leisure, up 3.7%, Harvey Norman 0.4% higher and JB Hi-Fi gaining 0.6% QBE, NAB and Brambles all gained more than 1%. Mineral Resources fell 0.9% to $35.93 after its quarterly update showed the company net debt had risen to $5.1 billion. Zip shares finished down more than 25% to $2.44 despite an increase in earnings in its quarterly update. Falls for Telstra, Transurban and Xero. CURRENCY UPDATE: AUD/USD: 62.17 US cents AUD/GBP: 50.0 pence AUD/EUR: 69 Euro cents AUD/JPY: 96 Japanese yen AUD/NZD: 1.10 NZ dollars See omnystudio.com/listener for privacy information.
There's concern in Australia about what some regard as a too-cosy relationship between the major telco providers and the industry regulator whose job is to ensure customers are treated appropriately. Australia correspondent Nick Grimm spoke to Lisa Owen.
Advance Australia vs Serious Danger. Emerald and Tom turn on tethering and chat about the government’s election announcement to ‘finish’ the NBN (13:21). Fibre to the what now? Then a look at the rest of this week’s election news (33:31) - Dutton launches the LNP campaign, and Greens discuss power sharing, education and climate policies, while Labor and LNP are getting their muckraking agencies together. Finally, a call to action (1:02:16). ---------- Just released on Patreon - another instalment of Inside the Greens: Chapter 7: Tampa, Telstra, 9/11 The show can only exist because of our wonderful Patreon subscriber’s support. Subscribe for $3/month to get access to our fortnightly subscriber-only full episode, and unlock our complete library of over SIXTY past bonus episodes. https://www.patreon.com/SeriousDangerAU ---------- Call to action - Invasion Day rallies - https://antar.org.au/issues/survival-day/events-listing/ PLEASE take our 2025 Listener Survey (literally 5 minutes) - https://docs.google.com/forms/d/e/1FAIpQLSe0t7kV3e9sJ9aqhrCYSSf51KsAD_eqWKF-wjasGfQUeUSjwQ/viewform?usp=sharing Serious Danger merch - https://seriousdanger.bigcartel.com/ Produced by Michael Griffin - https://www.instagram.com/mikeskillz Follow us on - https://twitter.com/SeriousDangerAU https://www.instagram.com/seriousdangerau https://www.tiktok.com/@seriousdangerauSupport the show: http://patreon.com/seriousdangerauSee omnystudio.com/listener for privacy information.
– US inflation down, Australian unemployment up – CBA calls for an end to card surcharges – Star teeters on the edge – Telstra, Macquarie and AI, oh my. See omnystudio.com/listener for privacy information.
Exporters welcome a new direct shipping route between China, Indonesia and Adelaide, SA farmers say their phone service has become significantly worse since last year's 3G network shutdown, and Abalone Viral Ganglioneuritis (AVG) continues to slowly spread up the South East coast.
Telstra responds to claims of declining 4G coverage since the shutdown of the 3G network, one of Australia's last remaining early stage wool processors shuts down amid offshore competition, and South Australian saleyards prepare for the start of EiD tag scanning later this year.
It has been a somewhat volatile session today with the market starting strong but dropping as the day went on. Laura and Stevie unpack this performance as investors brace for a busy 24 hours ahead with a multitude of US banks set to report on their results, and inflation data also being released which could impact interest rate decisions. They discuss the performance of each of the sectors with many seeing declines and look at the stocks that saw the largest moves with Pilbara Minerals and Telstra gaining attention. The content in this podcast is prepared, approved and distributed in Australia by Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814. The information does not take into account your objectives, financial situation or needs. Consider the appropriateness of the information before acting and if necessary, seek appropriate professional advice.See omnystudio.com/listener for privacy information.
This episode of Space Nuts is brought to you by Incogni...where your privacy online is their top priority. Save big by checking out the special Space Nuts deal. Visit www.incogni.com/spacenutsSpace Nuts Episode 485: Imaging the Unimaginable - Sagittarius A*, Dark Matter Theories, and Astronomy's Bright FutureJoin Andrew Dunkley and Professor Fred Watson in this engaging episode of Space Nuts as they delve into the latest astronomical breakthroughs and thought-provoking listener questions. From capturing the elusive image of Sagittarius A*, the black hole at the centre of our galaxy, to exploring intriguing theories about dark matter and energy, this episode promises to expand your cosmic horizons.Episode Highlights:- First Image of Sagittarius A*: Discover the groundbreaking achievement of imaging the supermassive black hole at the heart of our Milky Way. Learn about the challenges faced by astronomers and the significance of this monumental discovery.- Dark Matter and Energy Theories: Dive into a listener's speculative question about the nature of dark matter and energy. Explore the possibilities of anti-gravity and the mysteries that continue to baffle scientists.- The Future of Astronomy: Hear from a listener in India contemplating a career in astronomy versus physics. Fred Watson Watson shares insights into the promising future of astronomy and the diverse opportunities available within the field.- Space News with Anna: Get the latest updates on the private space sector, including Toyota's investment in Interstellar Technologies and NASA's revamped Mars Sample Return mission. Learn how these developments could shape the future of space exploration.For more Space Nuts, including our continually updating newsfeed and to listen to all our episodes, visit our website. Follow us on social media at SpaceNutsPod on Facebook, X, YouTube Music, Tumblr, Instagram, and TikTok. We love engaging with our community, so be sure to drop us a message or comment on your favourite platform.For more Space and Astronomy News Podcasts, visit our HQ at www.bitesz.com.Become a supporter of this podcast in 2025 for extended commercial-free episodes and more. Visit our Support page for options: spacenutspodcast.com/aboutStay curious, keep looking up, and join us next time for more stellar insights and cosmic wonders. Until then, clear skies and happy stargazing.00:00 - Space Nuts is taking a bit of a break at the moment00:21 - Professor Fred Watson joins us to talk astronomy and space science on Space Nuts02:26 - Scientists have finally released an image of a black hole in our Milky Way galaxy09:36 - Professor Fred Watson answers Space Nuts' question and answer segment10:14 - Mike: Gravity in the lack of mass may explain Voyager slowing down16:05 - Should I go for pure physics or astronomy after graduation? Kabir asks21:24 - Andrew: Kabir, find something you love and turn it into a career23:34 - Japanese startup Interstellar Technologies has secured major investment from Toyota25:34 - NASA has unveiled a major overhaul of their Mars sample return mission27:32 - Anna shares latest developments in space science with the SpaceNuts podcast✍️ Episode ReferencesInterstellar Technologies[Interstellar Technologies](https://www.istellartech.com/)Event Horizon Telescope[Event Horizon Telescope](https://eventhorizontelescope.org/)James Webb Space Telescope[James Webb Space Telescope](https://www.jwst.nasa.gov/)NASA Mars Sample Return Mission[NASA Mars Sample Return Mission](https://mars.nasa.gov/msr/)Astronomy Daily[Astronomy Daily](https://astronomydaily.io/)Woven By Toyota[Woven By Toyota](https://woven.toyota/en/)Become a supporter of this podcast: https://www.spreaker.com/podcast/space-nuts--2631155/support.
Astronomy Daily - The Podcast: S04E08Welcome to another exciting episode of Astronomy Daily, your daily source for the latest updates in space exploration and astronomical discoveries. I'm Anna, and today we have a fascinating lineup of stories that highlight the rapid advancements in space technology and our understanding of the cosmos.Highlights:- Telstra and SpaceX Collaboration: Australia's largest telecommunications company, Telstra, has joined forces with SpaceX to bring Starlink's satellite-to-mobile technology to remote areas in Australia. This partnership marks a significant step in bridging the digital divide, enabling connectivity even in the most isolated parts of the continent.- Discovery of a Dense Super Earth: A new planetary system, K2 360, has been discovered 750 light-years away, featuring a super Earth, K2 360B, with a density rivaling that of lead. This planet, completing an orbit in just 21 hours, challenges our understanding of planetary formation.- Rocket Lab's Mars Sample Return Proposal: Rocket Lab is urging NASA to open its Mars sample return mission to commercial competition, proposing a faster and cheaper solution to bring Martian samples back to Earth by 2031. This proposal comes amid concerns over potential delays in NASA's current plans.- Impact of Eaton Fire on JPL Operations: The Eaton Fire in California has forced NASA's Jet Propulsion Laboratory to halt operations temporarily. With hundreds of employees evacuated, the fire poses a significant threat to the facility and its ongoing missions.- NASA's Innovative Lunar Technology: The Lunar Planet Vac (LPV), a new technology developed by Honeybee Robotics, is set to revolutionize lunar sample collection. This space-age vacuum cleaner will be tested on the lunar surface, offering a simple and efficient solution for future lunar operations.- Blue Origin's New Glenn Rocket Launch: Blue Origin is preparing for the inaugural launch of its New Glenn rocket, marking its entry into the heavy-lift rocket market. This historic launch represents a major advancement in launch vehicle capability and is a significant milestone for the company.For more cosmic updates, visit our website at astronomydaily.io. Join our community on social media by searching for #AstroDailyPod on Facebook, X, Tumblr, YouTubeMusic, and TikTok. Share your thoughts and connect with fellow space enthusiasts.Thank you for tuning in. This is Anna signing off. Until next time, keep looking up and stay curious about the wonders of our universe.00:00 - Telstra has announced a groundbreaking collaboration with Elon Musk's SpaceX02:07 - Scientists have made a fascinating discovery in deep space04:38 - Rocket Lab has submitted a proposal to revolutionize NASA's Mars sample return mission06:37 - NASA's Jet Propulsion Laboratory in California has been closed due to wildfire08:03 - NASA to test innovative new technology that could revolutionize how we collect lunar samples09:46 - The inaugural launch of Blue Origin's New Glenn rocket is scheduled for Friday✍️ Episode ReferencesTelstrahttps://www.telstra.com.au/SpaceXhttps://www.spacex.com/Starlinkhttps://www.starlink.com/Rocket Labhttps://www.rocketlabusa.com/NASAhttps://www.nasa.gov/Blue Originhttps://www.blueorigin.com/Jet Propulsion Laboratoryhttps://www.jpl.nasa.gov/Firefly Aerospacehttps://www.fireflyspace.com/The Planetary Societyhttps://www.planetary.org/Europa Clipper Missionhttps://europa.nasa.gov/Become a supporter of this podcast: https://www.spreaker.com/podcast/astronomy-daily-the-podcast--5648921/support.
Telstra will acquire Boost Mobile for just under $140 million as it looks to get its hands on 1 million new customers. Nissan, the global car manufacturer, is on the brink of collapse with just 12 months to survive, unless it gets new sources of funding. The largest operator of KFC stores in Australia has seen its net profit plummet over the past 6 months. _ Download the free app (App Store): http://bit.ly/FluxAppStoreDownload the free app (Google Play): http://bit.ly/FluxappGooglePlay Daily newsletter: https://bit.ly/fluxnewsletter Flux on Instagram: http://bit.ly/fluxinsta Flux on TikTok: https://www.tiktok.com/@flux.finance —-The content in this podcast reflects the views and opinions of the hosts, and is intended for personal and not commercial use. We do not represent or endorse the accuracy or reliability of any opinion, statement or other information provided or distributed in these episodes.See omnystudio.com/listener for privacy information.
Show Notes: Gerd Schenkel discusses his experience in creating new telco businesses and how to analyze a telecommunications company. Gerd has spent over 10 years as a consultant and 15 years as an executive in banking and telco. He aims to make a differentiation in consulting work by bringing together both worlds. Developing a Telco Company Gerd spent six years at Telstra, Australia's incumbent telco, and three years as the CEO. He talks about his experience there and moves on to his first experience at creating a business which was for National Australia Bank, where he launched a digital bank called EuBank. He later worked as the CEO of a digital team and was tasked with building a telco division. Gerd discusses the creation, development and success of a telco project. He talks about launching a project, what it requires, and what he learned through the process, including accepting and meeting a 10-week launch deadline. He talks about key learnings from his time there, managing the team, product pricing, and making the process of developing and delivering a product simple and effective. A Telstra Broadband Brand Success Telstra's internet broadband product was competing with its parent company's product, but the difference was not in speed or quality. The brand and marketing strategy was more about the connection to the local exchange, where the availability of ports was crucial for competitive dynamics. A former Telstra employee and artist was hired to help develop the brand. The team knew they would need to market locally, and in some areas, they would spend more money. However, they turned this limitation into a positive, creating a brand story called "Belong." The name "Belong" was about belonging to the local neighborhood, and the advertising would be with local shops. The brand was launched with white lists, indicating that the product was only available in certain areas. The name "Belong" was part of the "local connection" concept, and the bank "Eubank" was launched to create a national brand story. Challenges Faced by Telco Startup Gerd discusses the challenges faced by a startup telco, Telstra, in complying with specialist regulations. The telco license had provisions for executing government and police directions, which were not widely known and not widely discussed. Our team was unaware of these requirements until a dedicated Telstra person contacted us about it. The team found a solution by flying a UK-based technician to install the necessary technology in exchanges. Gerd explains that, in terms of regulation, startups can do all their work upfront, but there are always unknowns and unexpected issues that need to be addressed. Flexibility and agility are essential in finding creative solutions, as demonstrated by Telstra's experience. Customer Service, Operations, and Billing Gerd shares an example of changes made to billing, and communication at Telstra. He explains that pro rata was a major cause for complaints due to the high cost of first bills. He talks about costs involved in rolling out a new billing system and how they chose a low-cost platform and how this solution cost them nothing and was immediate, meaning no complaints or phone calls. Gerd emphasizes that the mindset should be on the customer side, focusing on providing the best possible service and experience for customers. Gerd also mentions that Telstra had to configure routers with customers' accounts, which was impossible. They found a solution that was cheaper and more efficient, saving them $3 each. This resulted in no phone calls or track roles, and customers were happy. On the Moving Home Process The conversation turns to the redesign of the moving home process for Telstra, which had a negative NPS of perhaps minus 50 and a churn rate of 85%. The process was outsourced for decades and was a nightmare for customers with multiple products and separate tech stacks. Gerd suggested that they started with a small percentage and then rolled it out to everyone. They used their control of channels to impose a better process, routing website orders wherever they wanted. They then convinced call centers to enter orders on the website instead of the internal system, resulting in a reversal where the website became the internal interface for employees. This principle was also applied to mobile phone ordering, resulting in faster and easier ordering for all employees. Gerd explains that importing these mindsets into Telstra was harder due to the bigger scale, complexity, and politics involved. However, the benefits were 100 times bigger in terms of cost, with savings of 40 minutes per mobile order. He now works for a telco in North America, applying similar mindsets to their operations. The Business Model of Telecommunications Companies Gerd discusses the business model of telecommunications companies, particularly telcos. Telcos spend billions of dollars on infrastructure and technology, which is then used to make monthly subscriber payments. This complex system results in an average return on capital of 8% over the long term. However, telcos are less customer-centric than banks due to their network businesses where customers are not even a customer, but rather a subscriber. Gerd offers how telcos could reduce churn and increase revenue by being more customer centric. He suggests offering free basic services, such as data and advertising and shares a few working examples=. Analyzing a Telco's Monetization Base Gerd suggests analyzing a telco's monetization base by separating out non-network access revenue per customer. He suggests that if network access is the only revenue source, it will go towards a marginal return on capital (ROC). Telcos have unique access to populations and good brands, which can lead to increased revenue. Gerd also discusses the concept of local office apps, where users can opt in to receive local offers based on their location. This approach has been successful, but it has faced political debates over ownership of the PLC. He states that telcos can potentially generate 1,000,002 million in a country with 20 million people if done properly. Secondarily, telcos typically report the split between network access revenue and non-network revenue. However, Gerd suggests measuring this separately. To evaluate the non-network revenue, he suggests using incentives, reporting, and management tools. A consulting firm can help with this process, although it may require hiring a consultant. By valuing the non-network revenue dollar, telcos can better manage their costs and maximize their revenue. Timestamps: 02:42: Creating a New Telco Business at Telstra 05:08: Implementing the New Telco 15:25: Branding and Market Strategy 20:21: Regulatory Challenges and Solutions 24:08: Customer Service and Operations Improvements 29:10: Impact on the Parent Company 32:51: Analyzing a Telecommunications Company 40:23: Monetizing the Customer Base 47:45: Final Thoughts and Contact Information Links: Website:https://www.gerdschenkel.com/ LinkedIn: https://www.linkedin.com/in/gerdschenkel/ Resource: https://umbrex.com/resources/how-to-analyze-a-telecommunications-company/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.