Agiles IT-Service-Management

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Podcast by Paul Buffington, Swati Jain, Patrick Schuh

Paul Buffington, Swati Jain, Patrick Schuh


    • Jul 25, 2018 LATEST EPISODE
    • infrequent NEW EPISODES
    • 4m AVG DURATION
    • 18 EPISODES


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    Latest episodes from Agiles IT-Service-Management

    Einleitung: Agiles IT-Service-Management

    Play Episode Listen Later Jul 25, 2018 1:02


    Einleitung: Agiles IT-Service-Management by Paul Buffington, Swati Jain, Patrick Schuh

    einleitung service management agiles
    Kapitel 01: Vorwort und Einführung

    Play Episode Listen Later Jul 25, 2018 7:40


    Kapitel 01: Vorwort und Einführung by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM

    Play Episode Listen Later Jul 25, 2018 2:25


    Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 03: ITSM-Lösungen von Atlassian

    Play Episode Listen Later Jul 25, 2018 6:47


    Kapitel 03: ITSM-Lösungen von Atlassian by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 04: Self-Service

    Play Episode Listen Later Jul 25, 2018 4:30


    Kapitel 04: Self-Service by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 05: Wissensmanagement

    Play Episode Listen Later Jul 25, 2018 4:33


    Kapitel 05: Wissensmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 06: Anfragenmanagement

    Play Episode Listen Later Jul 25, 2018 1:28


    Kapitel 06: Anfragenmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 07: Störungsmanagement

    Play Episode Listen Later Jul 25, 2018 11:31


    Kapitel 07: Störungsmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 08: Problem-Management

    Play Episode Listen Later Jul 25, 2018 4:35


    Kapitel 08: Problem-Management by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 09: Change Management

    Play Episode Listen Later Jul 25, 2018 6:00


    Kapitel 09: Change Management by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 10: Aufgabenmanagement

    Play Episode Listen Later Jul 25, 2018 2:46


    Kapitel 10: Aufgabenmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 11: Qualitätsmanagement, Kundenzufriedenheit und Service-Level-Agreements

    Play Episode Listen Later Jul 25, 2018 4:35


    Kapitel 11: Qualitätsmanagement, Kundenzufriedenheit und Service-Level-Agreements by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 12: Automatisierung

    Play Episode Listen Later Jul 25, 2018 4:38


    Kapitel 12: Automatisierung by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 13: Agile Rituale für IT-Teams

    Play Episode Listen Later Jul 25, 2018 6:25


    Kapitel 13: Agile Rituale für IT-Teams by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 14: Teamgesundheit

    Play Episode Listen Later Jul 25, 2018 3:29


    Kapitel 14: Teamgesundheit by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 15: Service-Management jenseits der IT

    Play Episode Listen Later Jul 25, 2018 5:55


    Kapitel 15: Service-Management jenseits der IT by Paul Buffington, Swati Jain, Patrick Schuh

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    Kapitel 16: Fazit und Empfehlungen

    Play Episode Listen Later Jul 25, 2018 4:14


    Kapitel 16: Fazit und Empfehlungen by Paul Buffington, Swati Jain, Patrick Schuh

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    Schluss: Über brainbits

    Play Episode Listen Later Jul 25, 2018 1:51


    Schluss: Über brainbits by Paul Buffington, Swati Jain, Patrick Schuh

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