Podcasts about Atlassian

Abby Brennan joined us on The Modern People Leader. We discussed the power of ONA as the “shadow org chart,” how it reveals hidden influencers, and why it may be key to building smarter, more connected teams in the age of AI.---- Sponsor Links:

A joint advisory warns of Fancy Bear targeting Western logistics and technology firms. A nonprofit hospital network in Ohio suffers a disruptive ransomware attack. The Consumer Financial Protection Bureau (CFPB) drops plans to subject data brokers to tighter regulations. KrebsOnSecurity and Google block a record breaking DDoS attack. A phishing campaign rerouted employee paychecks. Atlassian patches multiple high-severity vulnerabilities. A Wisconsin telecom provider confirms a cyberattack caused a week-long outage.  VMware issues a Security Advisory addressing multiple high-risk vulnerabilities.  Prosecutors say a 19-year-old student from Massachusetts will plead guilty to hacking PowerSchool. Our guest is Rob Allen, Chief Product Officer at ThreatLocker, discussing deliberate simplicity of fundamental controls around zero trust. Oversharing your call location data. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest On our Industry Voices segment, today we are joined by Rob Allen, Chief Product Officer at ThreatLocker from RSAC 2025. Rob is discussing the deliberate simplicity of fundamental controls around zero trust. Token theft and phishing attacks bypass traditional MFA protections, letting attackers impersonate users and access critical SaaS platforms — without needing passwords. Listen to Rob's interview here. Learn more from the ThreatLocker team here. Selected Reading Russian GRU Targeting Western Logistics Entities and Technology Companies ( CISA) Ransomware attack disrupts Kettering Health Network in Ohio (Beyond Machines) America's CFPB bins proposed data broker crackdown (The Register) Krebs on Security hit by 'test run' DDoS attack that peaked at 6.3 terabits of data per second (Metacurity) SEO poisoning campaign swipes direct deposits from employees (SC Media) Atlassian Warns of Multiple High-Severity Vulnerabilities Hits Data Center Server (Cybersecurity News) Cellcom Service Disruption Caused by Cyberattack (SecurityWeek) VMware releases patches for security flaws in multiple virtualization products (Beyond Machines) Massachusetts man will plead guilty in PowerSchool hack case (CyberScoop) O2 VoLTE: locating any customer with a phone call  (Mast Database) Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

The venture capital landscape is evolving fast, and founders who don't adapt will be left behind. Roy Luo, General Partner at ICONIQ Growth, shares insights on the shifting dynamics of startup funding and what it takes to scale in 2025. With investments in companies like Figma, Canva and Ramp, Roy breaks down key trends in fintech, AI-driven business models and the future of venture capital.Specifically, Roy discusses: (06:46) TCV provided key lessons in investing, founder relations and tech disruption.(11:25) How AI is transforming startups and the VC landscape.(17:00) How to evaluate product-market fit beyond just revenue metrics.(24:45) The importance of strong investor-founder alignment in building long-term partnerships.(37:44) Buyer pain points and trends guide investment decisions.(41:03) Lessons from high-growth investments like Ramp and FloQwcast.(53:04) The characteristics of successful startups and the importance of founder-market fit.(57:06) How identity and anti-fraud solutions are shaping the next wave of fintech.Resources Mentioned:Roy Luohttps://www.linkedin.com/in/roybluo/ICONIQ Growth | LinkedInhttps://www.linkedin.com/company/iconiq-capital-llc/ICONIQ Growth | Websitehttps://www.iconiqcapital.com/growthThis episode is brought to you by:Leverage community-led growth to skyrocket your business. “From Grassroots to Greatness” by author Lloyed Lobo will help you master 13 game-changing rules from some of the most iconic brands in the world — like Apple, Atlassian, CrossFit, Harley-Davidson, HubSpot, Red Bull and many more — to attract superfans of your own that will propel you to new heights. Grab your copy today at FromGrassrootsToGreatness.com.Each year the US and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don't get paid until you do! Find out if you qualify today at https://Boast.AI.Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca.Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com.#VentureCapital #StartupFunding #Fintech #Product #Marketing #Innovation #StartUp #GenerativeAI #AI

This week, the TJL crew brings in community stalwart Bryan Guffey for birthday wishes and a discussion of the change of pace happening with Atlassian products such as Jira and Confluence.Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!  / the-jira-life  Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/...Hosts:Alex "Dr. Jira" OrtizRodney "The Jira Guy" NissenSarah Wright"King Bob" Robert WenLina Ortiz   / alexortiz89     / @apetechtechtutorials     / rgnissen  https://thejiraguy.com   / satwright   Producer:   / robert-wen-csm-spc6-a552051  Executive Producer: Music provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codes   / monstercat  Outro: Fractal - Atrium   / monstercatinstinct  

Jessica Zwaan joined us again on The Modern People Leader to unpack how to structure a people ops as a product team. She shared four ways to build an HR squad, how to use a spider diagram for squad design, and why it's smart to pilot just one squad first.---- Sponsor Links:

There's a new Pope! and a new Weekly Wrap!On this week's episode Jo and Jade talk all about-Post-election aftermath-Da Pope-A look at Atlassian-The To-Do ListLinksSussan Ley becomes first woman to lead Liberal PartyAlbanese announces new ministry and Littleproud remains Nationals leader — as it happenedAtlassian's AI plans fail to stop $15b value plungeElizabeth Holmes's Partner Has a New Blood-Testing Start-UpOccupation and industry specific guidesCheck out our website: www.accidentalbookkeeper.com.auSee you next week, Jo and Jade- Co-HostJoel - Producer 

Bryan Power, Head of People at Nextdoor, joined us on The Modern People Leader. We talked about how the company is navigating its “third era” under the return of co-founder Nirav Tolia. We explored “The Founders Mentality”, embracing an owner's mindset, and Nextdoor's AI bootcamp.---- Sponsor Links:

Let us go through some of the recent updates from the @Atlassian ecosystem #AtlassianRemoteMCP #GCCSummit # ConfluenceRovo #PublishPage

In this episode of the podcast, we're diving into how events can be powerful drivers of growth in the tech industry. With long sales cycles and complex buying processes, tech brands need more than just brand awareness, they need meaningful engagement and measurable results.Join Laliv Hadar, SVP of Marketing at Invision, as she speaks with Jeremy Youett, Head of Proprietary Events, Atlassian, to explore how events can transform from one-off activations to always-on engines of growth. With experience at Microsoft, Smartsheet, and now Atlassian, Jeremy shares insights on how to drive pipeline acceleration, deepen customer relationships, and create measurable business impact.Key takeaways:Why in-person events remain irreplaceable for building trust and accelerating sales.How to shift from one-off events to an evergreen, integrated event strategy.Tips for content atomization—turning event content into a continuous engagement stream.Metrics that matter: How to prove event ROI beyond attendance.The role of emerging technology (including AI) in shaping the future of events.Whether you're a marketer looking to elevate your event strategy, a tech brand leader, or just curious about how in-person experiences can drive growth, this episode is packed with practical insights.

Is generative AI rewriting the rules for how startups scale, hire and grow? In this episode, Brian Rothenberg, Partner at Defy.vc, explores how the resurgence of the Bay Area, the rise of generative AI and the future of marketplaces are reshaping the startup landscape. We revisit Brian's 2017 talk on scaling marketplaces and analyze which lessons still hold true. Specifically, Brian discusses:(02:54) Why defy backs early-stage founders with a strong operator mindset.(03:59) How the Bay Area has re-emerged as the epicenter of AI-driven innovation.(09:15) Applying AI to the most constrained side of a marketplace can unlock major growth.(12:37) Training-wheel tools can help onboard more users to AI in a business-friendly way.(15:46) Generative AI can likely handle 80–90% of tasks that once needed large teams.(20:11) AI performance may shift ratings to simple yes-or-no outcomes.(25:40) Verified identities could help filter fake content as trust declines.(31:55) AI may shift roles but will likely create new kinds of jobs.(35:00) Data privacy concerns are fueling cautious AI adoption and enterprise solutions.(40:42) Outcome-based pricing is overtaking traditional per-seat SaaS models.Resources Mentioned:Brian Rothenberghttps://www.linkedin.com/in/brianrothenberg/Defy.vc | LinkedInhttps://www.linkedin.com/company/defy-vc/defy.vc | Websitehttps://defy.vc/This episode is brought to you by:Leverage community-led growth to skyrocket your business. “From Grassroots to Greatness” by author Lloyed Lobo will help you master 13 game-changing rules from some of the most iconic brands in the world — like Apple, Atlassian, CrossFit, Harley-Davidson, HubSpot, Red Bull and many more — to attract superfans of your own that will propel you to new heights. Grab your copy today at FromGrassrootsToGreatness.com.Each year the US and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don't get paid until you do! Find out if you qualify today at https://Boast.AI.Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca.Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com.#StartupGrowth #VentureCapital #Entrepreneurship #OutcomeBasedPricing #Product #Marketing #Innovation #StartUp #GenerativeAI #AI

Jessica Zwaan, COO at Talentful and author of Built for People,  joined us on The Modern People Leader.We talked about “human ops” versus “people ops”, the sprint planning process for her people team, and how nobody gets people ops as a product 100% right (and that's ok).---- Sponsor Links:

The guys discuss the unfolding disasters at Apple, Atlassian's share price crash as it gives away AI, Tesla gets squeezed and dive into the Liberal's election calamity and Adir's brand new much improved voting system00:00 - Intro07:30 - Australian Election Breakdown49:00 - Adir's LinkedIn Survey Update53:50 - Nintendo Update55:15 - Brambles57:15 - Warren Buffet1:08:35 - Apple's Woes1:16:57 - Atlassian1:31:02 - Storage IndustriesThis week's sponsors:Netwealth: ⁠www.netwealth.com.au⁠Telstra: ⁠www.telstra.com.au/tbtc⁠Vanta: ⁠www.vanta.com/contrarians⁠Thanks for listening!Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcastSubscribe on YouTube for all our video content: https://https://www.youtube.com/@ContrariansPodcastFollow us on Instagram: https://www.instagram.com/contrarianspodFollow us on TikTok: https://www.tiktok.com/@contrarianspod

In this special episode, Jackye Clayton joins Bill Banham to preview UNLEASH America 2025, an event she describes as offering key solutions to the most pressing workplace challenges.UNLEASH AMERICA Conference & Exhibition, one of the fastest-growing HR event in the world, is a place where global HR Leaders come to do business and discover inspirational stories that change ways organizations think about HR and innovation.Jackye's passion for improving work experiences shines through as she shares her excitement for this Las Vegas conference happening May 6-8 at Caesars Palace. "What keeps me up at night really is the state of the world of work," she explains. "We all need jobs, we're all trying to make a living, we all want to take care of our family, and so I really want it to not suck." This refreshingly honest perspective frames her anticipation for the event's three major focus areas.First, the conference tackles AI in HR - examining both its promise and pitfalls. Jackye highlights Dr. Joy Buolamwini, founder of the Algorithmic Justice League, who will address algorithmic bias and preventing inequality in AI strategies. Second, human-centered leadership takes center stage, ensuring "that the technology serves humanity, not that we are serving the technology." Finally, inclusive talent strategies return to prominence with panels like "DEI at a Crossroads" featuring representatives from Alcon and the Canadian Olympic Committee. Additional highlights include a panel on redefining talent acquisition with remote work, featuring Active, Atlassian, and Toshiba.The massive UNLEASH expo hall will showcase cutting-edge HR technologies and innovative startups that represent "the future of HR and talent acquisition." If you're attending Unleash America, Jackye invites you to connect with her there—she's eager to meet fellow HR professionals passionate about transforming the world of work. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Atlassian has seen its market cap fall by more than $15 billion, despite seeing a boost in sales McDonald’s has served up another drop in sales as low and middle-income diners have been squeezing every penny Amazon has beaten its earnings expectations, but tariffs and trade drama were the unwanted guest crashing the investor update _ Learn more about iShares by BlackRock here Download the free app (App Store): http://bit.ly/FluxAppStorel Download the free app (Google Play): http://bit.ly/FluxappGooglePlay Daily newsletter: https://bit.ly/fluxnewsletter Flux on Instagram: http://bit.ly/fluxinsta Flux on TikTok: https://www.tiktok.com/@flux.finance —- The content in this podcast reflects the views and opinions of the hosts, and is intended for personal and not commercial use. We do not represent or endorse the accuracy or reliability of any opinion, statement or other information provided or distributed in these episodes.See omnystudio.com/listener for privacy information.

Joining the TJL crew is Erica Storli, Atlassian Product Marketing Manager for Trello. Come to see her talk about the Trello redesign and her experiences as a "Woman in Tech".Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!  / the-jira-life  Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/...Hosts:Alex "Dr. Jira" OrtizRodney "The Jira Guy" NissenSarah WrightValeri Colon, Ph.D."King Bob" Robert WenLina Ortiz   / alexortiz89     / @apetechtechtutorials     / rgnissen  https://thejiraguy.com   / satwright     / valericolon  Producer:   / robert-wen-csm-spc6-a552051  Executive Producer: Music provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codes   / monstercat  Outro: Fractal - Atrium   / monstercatinstinct  

Taylor Bradley, VP of Talent Strategy and Success at Turing, joined us on The Modern People Leader.We talked about why every HR team needs to create an AI “prompt pantry”, how Turing “AI'd” their way out of onboarding 800 employees in five days, and how to build AI workflows for HR.---- Sponsor Links:

Werbung | Exklusives Angebot für unsere Hörer: Testet Handelsblatt Premium 4 Wochen für 1 € und bleibt zu den Entwicklungen an den Finanz- und Aktienmärkten informiert. Mehr zum Vorteilsangebot der Handelsblatt-Fachmedien erfahrt ihr unter: www.handelsblatt.com/mehraktien Die Wall Street profitiert zum Wochenausklang von den erneut soliden Arbeitsmarktdaten. Es wurden mehr Jobs geschaffen als erwartet, und die Arbeitslosenrate blieb mit 4,2% konstant. Was die Berichtssaison betrifft, fällt die Reaktion einzelner Aktien überwiegend negativ aus. Block, Atlassian, Roku und AIRBNB stehen besonders unter Druck. Apple und Amazon können sich nach den hier und da enttäuschenden Punkten vergleichsweise gut halten. Die Aktien von Reddit starten nach soliden Zahlen und Aussichten freundlich in den Tag. Nach dem gestrigen Earnings-Call hat die Aktie einen wesentlichen Teil der Rallye allerdings abgegeben. Ein Podcast - featured by Handelsblatt. +++Erhalte einen exklusiven 15% Rabatt auf Saily eSIM Datentarife! Lade die Saily-App herunter und benutze den Code wallstreet beim Bezahlen: https://saily.com/wallstreet +++ +++EXKLUSIVER NordVPN Deal ➼ https://nordvpn.com/Wallstreet Jetzt risikofrei testen mit einer 30-Tage-Geld-zurück-Garantie!+++ +++ Alle Rabattcodes und Infos zu unseren Werbepartnern findet ihr hier: https://linktr.ee/wallstreet_podcast +++ +++Probier Seeberger Snacks – deine natürliche Energiequelle. Mit dem Code wallstreet könnt ihr euch jetzt 20% Rabatt im Seeberger Onlineshop sichern: https://www.seeberger.de/?utm_campaign=podcast-q1&utm_medium=nativead&utm_source=podcast&utm_content=wallstreet +++ Der Podcast wird vermarktet durch die Ad Alliance. Die allgemeinen Datenschutzrichtlinien der Ad Alliance finden Sie unter https://datenschutz.ad-alliance.de/podcast.html Die Ad Alliance verarbeitet im Zusammenhang mit dem Angebot die Podcasts-Daten. Wenn Sie der automatischen Übermittlung der Daten widersprechen wollen, klicken Sie hier: https://datenschutz.ad-alliance.de/podcast.html

Die Wall Street profitiert zum Wochenausklang von den erneut soliden Arbeitsmarktdaten. Es wurden mehr Jobs geschaffen als erwartet, und die Arbeitslosenrate blieb mit 4,2% konstant. Was die Berichtssaison betrifft, fällt die Reaktion einzelner Aktien überwiegend negativ aus. Block, Atlassian, Roku und AIRBNB stehen besonders unter Druck. Apple und Amazon können sich nach den hier und da enttäuschenden Punkten vergleichsweise gut halten. Die Aktien von Reddit starten nach soliden Zahlen und Aussichten freundlich in den Tag. Nach dem gestrigen Earnings-Call hat die Aktie einen wesentlichen Teil der Rallye allerdings abgegeben. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • X: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

Building a thriving SaaS community isn't just about content — it's about creating real, in-person connections that people keep coming back to. Alex Theuma, Founder of SaaStock, shares how he transformed a simple blog into one of the most influential SaaS conferences in the world. He unpacks the highs and lows of scaling a global event, from bootstrapping early growth to navigating expansion challenges.Specifically, Alex discusses:(05:02) Turning a simple blog into a SaaS community.(10:51)A SaaS community grew through blogs, emails and newsletters before events.(15:20) The biggest challenges and lessons from launching the first SaaStock conference.(22:28) The name SaaStock was inspired by Woodstock and came together instantly.(30:34) The risks and rewards of bootstrapping versus raising strategic capital.(33:56) How expanding too quickly nearly derailed SaaStock's growth.(40:41) A strategic pivot to virtual events positioned the conference as an industry leader.(44:51) The SaaSop Founder Membership unites 70 CEOs through meetups and retreats.(49:45) The power of in-person meetups for fostering engaged communities.(51:48) A decade in, the vision for SaaStock is to 10x its impact and growth.Resources Mentioned:Alex Theumahttps://www.linkedin.com/in/alextheuma/SaaStock | LinkedInhttps://www.linkedin.com/company/saastock/SaaStock | Websitehttps://www.saastock.com/This episode is brought to you by:Leverage community-led growth to skyrocket your business. “From Grassroots to Greatness” by author Lloyed Lobo will help you master 13 game-changing rules from some of the most iconic brands in the world — like Apple, Atlassian, CrossFit, Harley-Davidson, HubSpot, Red Bull and many more — to attract superfans of your own that will propel you to new heights. Grab your copy today at FromGrassrootsToGreatness.com.Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don't get paid until you do! Find out if you qualify today at https://Boast.AI.Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca.Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com.#SaaS #CommunityBuilding #B2BEvents #Product #Marketing #Innovation #StartUp #GenerativeAI #AI

"Partnerships make a lot of sense to me … I feel that if two different parties come together and align on goals, then there are so many wonderful things that you can do." Today's conversation between Adam and Benjamin Perlzweig, EMEA and DACH partner development manager at Atlassian, explores a wide range of topics. The discussion covers Atlassian's push into generative AI to provide customers with actionable insights and help them drive ROI, the importance of partnerships and collaboration in the software industry to create better solutions, and how the company is fundamentally shifting its mindset about how to help its customers. Like what you hear? Connect with Benji on LinkedIn. Explore SAFe courses here.

Reconnecting with Melanie Heighway, Head of Internationalization at Atlassian, offers a fascinating glimpse into how localization teams can adapt and thrive during periods of rapid technological change. Four years after her first appearance in Global Ambitions, Melanie reveals how her team now leverages automation and AI to manage the localization of 30+ products across 20+ languages while maintaining quality standards with a lean team.

Roving reporters Alex Ortiz and Dr. Valeri Colon stop Vish Reddy from TJL Sponsor Revyz and Jacek Wizmur-Szymczak from Getint.io to ask their thoughts on the Atlassian Ecosystem. Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!https://www.linkedin.com/company/the-jira-life/Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/joinHosts:- Alex "Dr. Jira" Ortiz https://www.linkedin.com/in/alexortiz89/ https://www.youtube.com/@ApetechTechTutorials- Rodney "The Jira Guy" Nissen https://www.linkedin.com/in/rgnissen/ https://thejiraguy.com - Sarah Wright https://www.linkedin.com/in/satwright/ - Valeri Colon, Ph.D. https://www.linkedin.com/in/valericolon/ Producer:- "King Bob" Robert Wen https://www.linkedin.com/in/robert-wen-csm-spc6-a552051/Executive Producer: - Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codeshttps://www.youtube.com/c/monstercatOutro: Fractal - Atriumhttps://www.youtube.com/c/monstercatinstinct

Molly Sands, Head of the Teamwork Lab at Atlassian, joined us on The Modern People Leader.We talked about Atlassian's latest research on the three things the best teams do differently, the power of unleashing collective knowledge, and why distributed teams have a headstart on AI adoption.---- 

Dr. Valeri discusses Rovo, Agents, what's new, and how Atlassian keeps data secure. Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!https://www.linkedin.com/company/the-jira-life/Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/joinHosts:- Alex "Dr. Jira" Ortiz https://www.linkedin.com/in/alexortiz89/ https://www.youtube.com/@ApetechTechTutorials- Rodney "The Jira Guy" Nissen https://www.linkedin.com/in/rgnissen/ https://thejiraguy.com - Sarah Wright https://www.linkedin.com/in/satwright/ - Valeri Colon, Ph.D. https://www.linkedin.com/in/valericolon/ Producer:- "King Bob" Robert Wen https://www.linkedin.com/in/robert-wen-csm-spc6-a552051/Executive Producer: - Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codeshttps://www.youtube.com/c/monstercatOutro: Fractal - Atriumhttps://www.youtube.com/c/monstercatinstinct

Sanchan Saxena sits down with Alex "Dr. Jira" Ortiz to discuss how software will change to be useful to both Humans and Agents, and how Rovo is already changing how people work.Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!https://www.linkedin.com/company/the-jira-life/Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/joinHosts:- Alex "Dr. Jira" Ortiz https://www.linkedin.com/in/alexortiz89/ https://www.youtube.com/@ApetechTechTutorials- Rodney "The Jira Guy" Nissen https://www.linkedin.com/in/rgnissen/ https://thejiraguy.com - Sarah Wright https://www.linkedin.com/in/satwright/ - Valeri Colon, Ph.D. https://www.linkedin.com/in/valericolon/ Producer:- "King Bob" Robert Wen https://www.linkedin.com/in/robert-wen-csm-spc6-a552051/Executive Producer: - Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codeshttps://www.youtube.com/c/monstercatOutro: Fractal - Atriumhttps://www.youtube.com/c/monstercatinstinct

Dr. Valeri is joined by Josh Devenny, Atlassian's Head of Product for AI in Agile & DevOps, to discuss how Rovo Agents can turbocharge your DevOps practice. Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!https://www.linkedin.com/company/the-jira-life/Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/joinHosts:- Alex "Dr. Jira" Ortiz https://www.linkedin.com/in/alexortiz89/ https://www.youtube.com/@ApetechTechTutorials- Rodney "The Jira Guy" Nissen https://www.linkedin.com/in/rgnissen/ https://thejiraguy.com - Sarah Wright https://www.linkedin.com/in/satwright/ - Valeri Colon, Ph.D. https://www.linkedin.com/in/valericolon/ Producer:- "King Bob" Robert Wen https://www.linkedin.com/in/robert-wen-csm-spc6-a552051/Executive Producer: - Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codeshttps://www.youtube.com/c/monstercatOutro: Fractal - Atriumhttps://www.youtube.com/c/monstercatinstinct

Dr. Valeri is joined by Andrew Boyagi, Atlassian Head of DevOps Evangelism, to discuss how DevOps is changing and how System of Work and Rovo is helping Developers solve problems faster. Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!https://www.linkedin.com/company/the-jira-life/Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/joinHosts:- Alex "Dr. Jira" Ortiz https://www.linkedin.com/in/alexortiz89/ https://www.youtube.com/@ApetechTechTutorials- Rodney "The Jira Guy" Nissen https://www.linkedin.com/in/rgnissen/ https://thejiraguy.com - Sarah Wright https://www.linkedin.com/in/satwright/ - Valeri Colon, Ph.D. https://www.linkedin.com/in/valericolon/ Producer:- "King Bob" Robert Wen https://www.linkedin.com/in/robert-wen-csm-spc6-a552051/Executive Producer: - Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codeshttps://www.youtube.com/c/monstercatOutro: Fractal - Atriumhttps://www.youtube.com/c/monstercatinstinct

Pat Wadors, CHRO at Intuitive, joined us on The Modern People Leader. We talked about how to find and amplify the golden nuggets of your culture, the three layers of a great employee experience, why you need to “touch the elephant”, and what kids' stories can teach us about leadership.---- 

Join our own Dr. Valeri during an impromptu interview with Reena Agarwal, Atlassian's VP of Engineering, as she discusses the future of Development and what keeps you going in the game. Thank you to Revyz for backing us up and making The Jira Life possible. https://www.revyz.io/The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!https://www.linkedin.com/company/the-jira-life/Become a member on YouTube to get access to perks:https://www.youtube.com/@thejiralife/joinHosts:- Alex "Dr. Jira" Ortiz https://www.linkedin.com/in/alexortiz89/ https://www.youtube.com/@ApetechTechTutorials- Rodney "The Jira Guy" Nissen https://www.linkedin.com/in/rgnissen/ https://thejiraguy.com - Sarah Wright https://www.linkedin.com/in/satwright/ - Valeri Colon, Ph.D. https://www.linkedin.com/in/valericolon/ Producer:- "King Bob" Robert Wen https://www.linkedin.com/in/robert-wen-csm-spc6-a552051/Executive Producer: - Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codeshttps://www.youtube.com/c/monstercatOutro: Fractal - Atriumhttps://www.youtube.com/c/monstercatinstinct

In this episode of Tech Talks Daily, recorded live at Team '25 in Anaheim, I sit down with Jamil Valliani, Head of AI Products at Atlassian, to unpack the momentum behind Rovo, Atlassian's bold move to reimagine collaboration through generative AI. But this conversation goes far beyond product features. It offers a glimpse into how AI is reshaping teamwork, decision-making, and even company culture. Jamil explains how Rovo brings together enterprise-grade search, secure contextual chat, and a new Agent Studio designed to help anyone, from engineers to HR teams, build their own AI teammates. Perhaps most notably, all of this is being rolled out at no additional cost to Atlassian's paid users. That shift in accessibility marks a clear intent to drive meaningful adoption, not just feature excitement. We explore why 2025 is being tipped as the year of the AI agent, and how Atlassian is helping businesses move beyond overwhelm and into action. What stands out is how teams are using Rovo not just to save time but to remove the friction that clogs up workdays. Think triaging support tickets, updating status reports, or turning customer insights into ready-to-execute tasks. These are no longer chores left to team members; they are responsibilities shared with intelligent, learning agents that work alongside them. Jamil also shares some revealing stats. Customers are already seeing up to 2x return on investment, saving over 100 minutes a day, and 85 percent say the quality of their work has improved. That time and mental clarity is giving teams space to experiment, adapt, and create. So, where should you begin if you're starting your AI journey? And what does it take to build a culture where AI is embraced not just as a tool, but as a catalyst for better work? Tune in, and let us know what your AI-powered future looks like.

What happens when tools like Jira, Confluence, Loom, and AI-powered agents come together under one unified strategy? At Team 25 in Anaheim, I sat down with Sanchan Saxena, Atlassian's Head of Product for Work Management, to explore the company's new Teamwork Collection and what it means for the evolving nature of collaboration. With leadership experience at Coinbase, Airbnb, Instagram, and Microsoft, Sanchan brings a pragmatic lens to building products that meet teams where they are. In our conversation, we unpack the thinking behind the Teamwork Collection, a curated set of Atlassian tools designed to help teams work more seamlessly while delivering real, measurable outcomes. This isn't about adding more tools to the stack. It's about reducing the noise and giving teams a single, integrated space to plan, document, and communicate with clarity. We also explore how AI is being used to reduce manual overhead, surface relevant information faster, and make daily tasks feel less like busywork. Sanchan shares practical examples of how companies are already using these tools to boost productivity, make meetings more actionable, and give teams back valuable time. For leaders focused on change management or wrestling with tool adoption, there are actionable insights here on overcoming cultural friction and designing for long-term success. Recorded live at Team 25, this conversation reflects a broader shift in how work is organized and supported. Whether you're in IT, product, operations, or leadership, this episode offers a look at how Atlassian is building for the future of work—one where humans and AI collaborate without the chaos. How are you designing your workflows to stay ahead of that curve? Let's continue the conversation.

What does it take to lead with empathy in a world where AI transforms our work? In this episode, I sit down with Avani Prabhakar, Atlassian's Chief People Officer, to discuss how the company is creating a people-first culture while embracing rapid innovation. Avani shares how Atlassian is approaching AI not just as a technology shift, but as a mindset shift. When teams see AI as a collaborator instead of a task bot, 90 percent say it improves the quality of their work. That's not a statistic about productivity. It's a signal that mindset makes a measurable difference. We explore how leaders can support that shift. It starts with putting people first and using AI to free up time for creativity and deeper thinking. It also means giving teams permission to experiment, learn from failure, and figure out how these tools fit into their day-to-day work. And it includes being transparent about your own journey. What are you using? What's working? What lessons can others borrow? Avani also gives us a look at how Atlassian is rethinking performance and growth in a distributed world. Flexibility, trust, and curiosity are the new foundation for high performance, and the people function is now more connected than ever to the wider business strategy. If AI is going to be a part of every team's toolkit, how do we help people feel confident using it? And what kind of leadership does this moment call for? Join the conversation and let us know what you think.

Microsoft issues emergency updates for Windows Server. Apple releases emergency security updates to patch two zero-days. CISA averts a CVE program disruption. Researchers uncover Windows versions of the BrickStorm backdoor. Atlassian and Cisco patch several high-severity vulnerabilities. An Oklahoma cybersecurity CEO is charged with hacking a local hospital. A Fortune 500 financial firm reports an insider data breach. Researchers unmask IP addresses behind the Medusa Ransomware Group. CISA issues a warning following an Oracle data breach. On our Industry Voices segment, we are joined by Rob Allen, Chief Product Officer at ThreatLocker, to discuss a layered approach to zero trust. Former CISA director Chris Krebs steps down from his role at SentinelOne. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. Industry Voices On our Industry Voices segment, we are joined by Rob Allen, Chief Product Officer at ThreatLocker, to discuss a layered approach to zero trust. Selected Reading New Windows Server emergency updates fix container launch issue (Bleeping Computer) Apple fixes two zero-days exploited in targeted iPhone attacks (Bleeping Computer) CISA Throws Lifeline to CVE Program with Last-Minute Contract Extension (Infosecurity Magazine) MITRE Hackers' Backdoor Has Targeted Windows for Years (SecurityWeek) Vulnerabilities Patched in Atlassian, Cisco Products (SecurityWeek) Edmond cybersecurity CEO accused in major hack at hospital (KOCO News) Fortune 500 firm's ex-employee exposes thousands of clients (Cybernews) Researchers Deanonymized Medusa Ransomware Group's Onion Site (Cyber Security News) CISA warns of potential data breaches caused by legacy Oracle Cloud leak (The Record) Krebs Exits SentinelOne After Security Clearance Pulled (SecurityWeek) The top 10 ThreatLocker policies for 2025 (ThreatLocker) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

What happens when one of the world's most loved productivity tools decides to reinvent itself for the age of AI? At Team 25 in Anaheim, I sat down with Gaurav Kataria, Head of Product for Trello at Atlassian, to unpack the biggest release in Trello's history and what it means for individuals and teams navigating the chaos of modern work. Gaurav describes the new Trello as “an AI-powered to-do list,” built not to replace project management tools like Jira but to complement them—especially for those personal tasks, scattered action items, and mental notes that get lost in a sea of email, Slack messages, and SaaS app notifications. With half a million users opting into the beta within 48 hours of launch, it's clear that the new direction is resonating. In our conversation, we explore how Atlassian is using AI to enhance, not overwhelm, individual productivity—by capturing inputs from everywhere, organizing them intelligently, and helping users block time visually with integrations into Google and Microsoft calendars. This isn't about automating your life; it's about giving you clarity and control without friction. We also talk about how Trello remains deeply personal. From list colors to card covers and mobile widgets, the design philosophy centers on reducing cognitive load and sparking focus. Trello isn't trying to be a super app. It's trying to be the app that respects your mental model, works the way your brain works, and empowers you to get meaningful work done on your own terms. If you're overwhelmed by task sprawl or skeptical of AI's growing role in daily workflows, this episode offers a grounded look at what thoughtful, user-centered innovation looks like in action. How do you strike the balance between simplicity, automation, and human creativity? Let's explore that together.

Scaling a company requires more than just great ideas — it demands execution, urgency and adaptability. In this episode, Dan Rogers, CEO of LaunchDarkly, shares how he has built high-performance teams and driven sustained success, drawing from his experience leading growth at Microsoft, Amazon, Salesforce and ServiceNow.Specifically, Dan covers:(03:24) Dan's passion for technology led to an early start and a journey to Silicon Valley.(06:01) Why owning a number early in a career builds strong leadership skills.(11:28) Technical audiences want guidance, not marketing — stay product-focused.(25:25) Why customer insights should shape business decisions, not pre-set playbooks.(27:19) The role of execution in validating strategy and driving competitive advantage.(30:33) Competition is a sign of success — embrace it as part of growth.(37:45) AI application releases need control; rolling back and adjusting prompts is essential.(43:04) The importance of maintaining innovation speed while ensuring software reliability.(47:50) How feature flagging and controlled rollouts help companies move fast without breaking things.(51:49) Longevity in business requires discipline — prioritize fitness, diet and personal time with the same intensity as work.Resources Mentioned:Dan Rogershttps://www.linkedin.com/in/dan-rogers-a1717a/LaunchDarkly | LinkedInhttps://www.linkedin.com/company/launchdarkly/LaunchDarkly | Websitehttps://www.launchdarkly.comThis episode is brought to you by:Leverage community-led growth to skyrocket your business. “From Grassroots to Greatness” by author Lloyed Lobo will help you master 13 game-changing rules from some of the most iconic brands in the world — like Apple, Atlassian, CrossFit, Harley-Davidson, HubSpot, Red Bull and many more — to attract superfans of your own that will propel you to new heights. Grab your copy today at FromGrassrootsToGreatness.com.Each year the US and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don't get paid until you do! Find out if you qualify today at https://Boast.AI.Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca.Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com.#Leadership #StartupGrowth #SoftwareDevelopment #Product #Marketing #Innovation #StartUp #GenerativeAI #AI

What does it really mean to build software with joy? At the Team 25 event in Anaheim, I had the opportunity to sit down with Rajeev Rajan, CTO of Atlassian, to explore how one of the world's most influential engineering organizations is redefining developer experience from the ground up. Rajeev shares how developer joy became a guiding principle for Atlassian, not as a feel-good initiative but as a core driver of performance and innovation. Rather than focusing solely on velocity or throughput, Atlassian measured how productive developers felt in their codebases. That metric has now improved from 49 percent to 75 percent, thanks to a deliberate strategy built on three pillars: better tools, stronger engineering culture, and empowered teams. We also dive into how this cultural shift helped accelerate the delivery of Rovo, Atlassian's most ambitious AI product to date. Built-in record time, Rovo didn't emerge from a top-down push but from an environment where engineers were supported to move fast without cutting corners. That includes training internal teams through AI School, rolling out dev agents, and prioritizing transparency over automation for automation's sake. Rajeev also reflects on how India has become a global engine for AI and software development and why Atlassian invests in its global teams with the same level of trust and ownership as any other location. From ship-it hackathons to hands-on leadership and a grounded view of where AI helps and where it still falls short, this conversation highlights what it takes to build modern engineering teams that are both productive and fulfilled. So, if you're building AI strategies, leading engineering teams, or rethinking how to scale innovation responsibly, what would change if developer happiness were your benchmark?

In this episode, Kate Syuma dives into a conversation with Jennifer Phan, CEO and Co-Founder at Passionfroot, and former Venture Capital investor, to explore the unconventional path from corporate career to creator to tech founder. Jen shares how her immigrant family's entrepreneurial journey shaped her perspective, how her background in venture capital influences her fundraising and team-building approach, and why intentional growth and AI-powered efficiency are the keys to sustainable success in today's volatile tech landscape.Listen now on Apple, Spotify, and YouTube.—Want to become a post sponsor and share your product story or a new job opening with 5,600+ subscribers from companies like Amplitude, Intercom, Miro, Atlassian, Grammarly, Framer, and more?I'm opening up the calendar and planning new sponsorships for 2025 — grab your slot here: https://calendly.com/kate-syuma/growthmates-intro?month=2025-04—Exciting news! I've launched a new cohort of my 3-week growth course, and there's still time to join! Dive into proven strategies, behavioral science insights, and real-world examples to build your growth roadmap with hands-on feedback from me. Use promo code "growthmates" for $100 off: https://maven.com/growthmates/user-centric-product-led-growth?promoCode=growthmates—Welcome to Growthmates with Kate Syuma — Growth Advisor, ex-Miro. This season, “In the Company of Women,” is about celebrating women who successfully balance work, family, and creative passions while building meaningful careers.Growthmates is where top product and growth leaders share real strategies and insights to help you turn ideas into successful products. Learn from experts at Dropbox, Adobe, Amplitude, Canva, and more in deep dive interviews with Kate Syuma, ex-Miro Head of Growth Design and founder of Growthmates.Jennifer took an unconventional path, transitioning from venture capital investor to co-founder of Passionfroot — a platform empowering creators to monetize and brands to discover talent. Her journey was shaped by pandemic reflection, from newsletter creator to identifying a critical gap in the creator economy. Instead of following traditional playbooks, they built a lean, intentional company centered on creator needs, data-driven decisions, and sustainable growth.They also share insights on building a two-sided marketplace, leveraging VC experience for fundraising, and maintaining founder wellbeing through structured routines.Tune in to hear Jen's perspective on immigrant entrepreneurship, the power of intentional choices over sacrifices, and why small, effective teams outperform bloated startups.

At Team '25 in Anaheim, I had the unique opportunity to sit down with Stan Shepherd, General Counsel at Atlassian, for a conversation that pulled back the curtain on how legal and technology are intersecting in the age of AI. Stan's journey from journalism to law to shaping legal operations at one of the world's most forward-thinking companies is as fascinating as it is relevant. What emerged from our discussion is a clear signal that legal teams are no longer trailing behind innovation—they're often at the front of it. Stan shared how Atlassian's legal function achieved 85 percent daily usage of AI tools, including the company's in-house assistant, Rovo. This is remarkable when compared to the industry norm, where legal teams typically lag in AI adoption. Instead of resisting change, Stan's team leaned into it, focusing on automation for repetitive tasks while reserving high-value thinking for their legal experts. We explore Atlassian's responsible tech framework, their principles around transparency and accountability, and how these inform product development from day one. Stan also walked me through how Atlassian is navigating the emerging global regulatory landscape, from the EU AI Act to evolving compliance in the US. His insights on embedding legal counsel directly into product teams, rather than operating on the sidelines, reveal a model of collaboration that turns risk management into a growth enabler. For legal professionals, compliance leaders, and tech decision-makers wrestling with how to integrate AI responsibly, this episode offers a grounded, real-world blueprint. It's not just about mitigating risk—it's about building trust, preserving human judgment, and future-proofing your operations. If you're wondering what responsible AI adoption looks like at scale, you'll want to hear this one. So how are you preparing your legal and compliance strategy for the AI-powered workplace? Let's keep the conversation going.

Jessica Zwaan returned to The Modern People Leader for a deep dive on how her PeopleOps as a Product philosophy came to life. We talked about the early days of the framework, writing her book, and the launch of MPL Build — a new collaboration between MPL and Jessica to bring the methodology to more teams.---- 

What if the way we work could finally match the way we want to work? At Atlassian's Team '25, that vision is no longer a distant ideal.  In this special episode recorded live from the event, I sit down with Anu Bharadwaj, President of Atlassian, for an in-depth conversation about the future of collaboration and the company's newly formalized System of Work. Anu offers a behind-the-scenes look at how Atlassian is rethinking productivity through a new lens. We discuss how the System of Work unifies teams, tools, and data to drive meaningful outcomes instead of isolated wins. Anu explains how this framework was designed to move beyond conventional work management tools, helping teams focus not just on doing more, but on achieving more together. One of the standout innovations is the Teamwork Graph. Built to provide context across tools and departments, it connects strategy to execution with clarity. We explore how this visibility allows leaders to uncover bottlenecks, align resources, and connect the dots between business goals and day-to-day work. It's about making the invisible work visible and measurable. We also dive into Rovo, Atlassian's new AI teammate designed to elevate rather than replace human contribution. Anu shares how AI tools are being developed to reduce cognitive load, eliminate friction, and give people more time to focus on what truly matters.  By embedding intelligence directly into the workflow, Atlassian is helping organizations reduce the time lost searching for answers and navigating silos. For leaders looking to modernize their operations, Anu outlines where to start and what to watch out for. Whether you are overseeing enterprise transformation or leading a fast-moving team, this conversation provides a practical view into how the Atlassian platform is helping organizations unlock better outcomes. What resonated most for me was the shift from chasing productivity to enabling performance. Atlassian is not just enhancing collaboration—it's helping reshape how teams think, operate, and scale. If you're curious about the System of Work, the Teamwork Collection, or what was unveiled at Team '25, this episode is for you. It's a glimpse into the future of work that prioritizes people, aligns efforts, and enables continuous learning. Let me know what you think. How are you planning to turn insights into action within your team?

It was the kind of boardroom moment that separates finance professionals from finance leaders. Tony Jarjoura, now CFO of Gigamon, found himself surrounded by audit committee members as a dense, highly technical tax strategy unraveled before them. Despite having pored over legal memos and internal reviews, the room still looked puzzled—until Tony spoke. In just two sentences, he distilled thousands of hours of technical effort into a clear, accessible takeaway. “That was the moment,” he tells us, “when I realized the power of translating complexity into clarity.”Tony's journey to that moment began with a professor's advice back in university: go Big Four, earn your CPA, and the world will open up. He took it to heart, spending 15 years at Ernst & Young in San Francisco, embedded in Silicon Valley's IPO engine room. At EY, he wasn't just crunching numbers—he was watching ideas travel from whiteboard sketches to billion-dollar listings. Companies like Atlassian, Okta, and Workday became case studies in how finance underpins innovation.When he stepped into industry during the COVID years, Jarjoura traded IPO war rooms for the operational depths of Gigamon. He jokes about never having recorded a journal entry before—but quickly embraced the inner mechanics of finance operations. Today, he views FP&A not as a rearview mirror but as a GPS system for business decision-making. “Finance has to be the connective tissue,” he says, “translating data into decisions that shape where we go next.

What does it really take to make flexible work succeed - at scale and over time? In this episode of the Digital HR Leaders podcast, host David Green sits down with Annie Dean, Vice President of Workplace and Future of Work Transformation at Atlassian, to explore how one of the world's leading tech firms is boldly reimagining work for the long term. Sharing insights from Atlassian's five-year journey as a fully distributed company, Annie unpacks how her team is using behavioural science, asynchronous collaboration, and AI to design a more human-centric and productive way of working. Join them as they discuss: The biggest lessons Atlassian has learned from five years of distributed work Why they built an internal behavioural science function, and how it drives their work design How asynchronous collaboration is redefining productivity and employee well-being How AI power users are saving up to 7 hours a week - and how Atlassian is enabling that shift Proven strategies to integrate AI into distributed team workflows Guidance for HR and people analytics leaders defending flexibility with data A sneak peek into upcoming research from Atlassian's Teamwork Lab Whether you're refining your flexible work strategy or looking to future-proof your organisation's operating model, this episode, sponsored by Worklytics, is packed with practical ideas and forward-thinking insights. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here's something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don't wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.

Andrew Braccia, partner at Accel for nearly two decades, sits down with Erik Torenberg to discuss the firm's evolution from Silicon Valley early-stage investor to global, multi-stage powerhouse. Braccia explains Accel's two major strategic shifts: global expansion with local teams in Europe, India, and beyond; and the launch of their growth fund in 2008 targeting bootstrapped companies like Atlassian, Qualtrics, and Squarespace. Braccia reflects on lessons from his journey from Yahoo to venture capital, emphasizing the importance of "wiping your mind clear" of past experiences that might cloud judgment of new opportunities. The conversation provides rare insight into how Accel maintains operational excellence at global scale while preserving their early-stage venture DNA in an increasingly competitive landscape. — 

Shane Koller joined us on The Modern People Leader. We talked about adopting a product mindset in HR, how Ancestry's people team built their “product roadmap”, and why even great HR programs fall short when they're not connected.---- 

The companies that win the next decade won't just adopt AI — they'll redesign how work gets done from the ground up. Daniel Saks, CEO and Co-Founder of Landbase, returns to share lessons learned from scaling two companies across two major technology waves. Daniel explores how the path from SaaS to agentic AI is not just a shift in tools, but a complete rethinking of how businesses operate, compete and grow.Specifically, Daniel discusses:(03:35) Daniel had early conviction in SaaS and saw it reshape business.(07:48) How his approach today targets SMBs, and not enterprises.(10:04) The intense competition in AI and how Landbase differentiates through deep talent, data, and execution.(16:34) Why the infrastructure war in AI mirrors the early cloud era.(19:53) AI can replace outdated service-based businesses.(21:24) “Reclaim your day” reflects Landbase's mission to let humans focus on creative, high-value work.(23:39) Why value creation and timing still win deals — regardless of the tech wave.(28:41) Relevance beats personalization in outbound.(30:36) Why “move fast and break things” doesn't work in a world demanding trust, values and governance.(36:26) AI will run on autopilot — with humans in control.Resources Mentioned:Daniel Sakshttps://www.linkedin.com/in/danielsaks/Landbase | LinkedInhttps://www.linkedin.com/company/landbase/Landbase | Websitehttps://www.landbase.com/This episode is brought to you by:Leverage community-led growth to skyrocket your business. “From Grassroots to Greatness” by author Lloyed Lobo will help you master 13 game-changing rules from some of the most iconic brands in the world — like Apple, Atlassian, CrossFit, Harley-Davidson, HubSpot, Red Bull and many more — to attract superfans of your own that will propel you to new heights. Grab your copy today at FromGrassrootsToGreatness.com.Each year the US and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don't get paid until you do! Find out if you qualify today at https://Boast.AI.Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca.Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com.#AgenticAI #SaaS #ArtificialIntelligence #DataDriven #Product #Marketing #Innovation #StartUp #GenerativeAI #AI

What do Spotify, Google Meet, and your expense report tool have in common? They could all delight your users—if you design for more than just function. In this episode, Dr. Nesrine Changuel breaks down the emotional motivators that transform average products into unforgettable ones. Overview What separates a good product from a great one? According to Dr. Nesrine Changuel, it's not just meeting functional needs—it's creating emotional delight. In this episode of the Agile Mentors Podcast, Brian Milner sits down with Nesrine, a former product leader at Google, Spotify, and Microsoft, to explore how emotional connection is the secret sauce behind the world’s most beloved products. They dive into Nesrine’s “Delight Framework,” reveal how seemingly mundane tools (like time-tracking software or toothbrush apps!) can create joy, and explain why delight isn’t a nice-to-have—it’s a competitive edge. Whether you're a product owner, product manager, or just want to build better user experiences, this episode will change how you think about your backlog forever. References and resources mentioned in the show: Dr. Nesrine Changuel Product Delight by Dr. Nesrine Changuel Blog: What is a Product? by Mike Cohn #116: Turning Weird User Actions into Big Wins with Gojko Adzic #124: How to Avoid Common Product Team Pitfalls with David Pereira Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Dr. Nesrine Changuel is a product coach, advisor, and speaker with over a decade of senior product management experience at Google, Spotify, and Microsoft, where she led major consumer products like Chrome, Meet, Spotify, and Skype. She holds a Master’s in Electrical Engineering and a PhD in Media Processing and Telecommunications and is based in Paris. Auto-generated Transcript: Brian Milner (00:00) Welcome back Agile Mentors. We're back for another episode of the Agile Mentors podcast. I'm with you as always Brian Milner and today I have a very special guest with me. I have Dr. Nesrine Changuel with me. Welcome in Nesrine. Nesrine (00:14) Hi, Brian. Thanks for having me. Brian Milner (00:16) I'm very excited to have Nesreen with us. I think this is going to be a really, really great episode for all of you product owners out there or product specialists, anybody who works in the product area. I think you're going to find this really interesting and you're going to want to bookmark this one. Maybe even come back to this a little bit. Nesreen is a coach, a speaker, particularly in the product area. She has previously worked at Google. She's worked at Spotify, at Microsoft, so no stranger to large enterprise, very high profile products that she's worked on in the past. She has a book coming out in May, so look for this book. It's called Product Delight. And that's really what we're going to be focusing on here is the concept of eliciting or generating kind of an emotional response to our product. I guess I'll start by, did you stumble upon this? What drew your interest to people's emotional response to products? Nesrine (01:19) Yes, so maybe I can share the story how I came to this topic and how I became so vocal about it. So in addition to being a product manager and leader over the last decade, I was always and I always enjoyed being a speaker. So I always wanted to go on stage and share insight. This is probably coming from my research background, because when I used to be a researcher, I traveled the world to go and present my research work and When I became a product manager, I kept this habit with me. So I always been on stage and I spoke about different topics like product discovery, product operation, different topics. Until one day I got reached out by a conference organizer and he said, Hey, Nisri, we want you on stage, but we have an idea for a topic for you. I'm not that used. Usually I come up with idea myself, but I said, okay, what do want me to talk about? And he said, Hey, Nusreen, you have been working for Spotify, for Microsoft, for Google Chrome and Google Meet, and we all admire those products and we consider them very successful products. What if you come and tell us what's the common thing that probably is there any common thing that made those products successful? Being an insider, being within those company, could you share with us something that you consider in common between those products? To be honest with you, I found it challenging at the same time interesting as an exercise. I was not, by the way, able at that time to answer the question, what's in common? So I sat down and I did the exercise myself and I started to think what was really in common? What made Skype Skype? What made Spotify Spotify and those Google products so successful? And I came to the following conclusion. I found that what made those products so successful is that they don't only solve for functional needs, but they also solve for emotional needs. So when we use a particular product, we use it for a certain functional need, but we also use it for an emotional need. And without even knowing that I have been doing it for more than 12 years, I came to the conclusion that, my God, during all those years, I have been focusing so much into users need from both angle, functional and emotional. So I came on stage and I spoke about that topic and from that day, I started to give it a name. I'm calling it emotional connection. I'm calling it product delight. And I'm here to share more about it as well. Brian Milner (03:50) That's awesome, yeah. I mean, I think we do hear a lot and we focus a lot on that functional kind of need, the way you differentiate there. think that's a good differentiation, functional and emotional kind of needs or motivators there. yeah, I mean, I've always heard, know, kind of that kind of general product advice is, you know, find the things that... people really, really have as huge needs, the things they would pay someone to do for them. And that's the key to success is finding those huge needs. But we're actually going beyond that to say, yeah, those are important. It's not to say that we should skip that, but it's when there's the emotional connection to a feature or to something that we do that really the light bulb kind of comes on for our customers. Is that kind of what your research is leading to? Nesrine (04:40) you're getting it right. Don't get me wrong. Of course you have to honor the functional needs and serve the functional feature, but the delight or the emotional connection happens when you go beyond exactly how you said it. Let me explain. If you serve only functional needs, you know what you get? You get satisfied users because they are asking for something and they are satisfied about what they are receiving. Now, Brian Milner (04:41) Okay, okay. Haha. Nesrine (05:05) If you surprise them by going beyond, by anticipating their need, by exceeding their expectation, you're not only satisfying them, you're surprising them in a positive way and delight is the combination of surprise and joy. Actually, the theoretical definition of delight is a combination of two emotions, surprise and joy. So going beyond, anticipate need and exceed expectation. is what we should aim for in addition to the functional needs. Brian Milner (05:35) That's awesome. Yeah, I use this example sometimes in, we use this example in the agile world to talk about, you know, the part of the agile manifesto that says customer collaboration over contract negotiation. And, you know, there's an example I use from my past where I used to work at a company that was very contract driven. And, you know, the thing that I always used to kind of take away from that was the very best we could ever do or hope to do. was to meet our customers' expectations. We could never, ever exceed it because we were only doing exactly what they told us to do. So I think this is a really important distinction here to make that just meeting the customer's needs, just meeting the minimal customer satisfaction bar, that's not going to keep you with loyal customers. That's not going to have repeat customers, or they're not going to tell their friends about, you know. That product did exactly what I hoped it would do. But it didn't really surprise me. It didn't really go beyond that. I know you talked about, because I've read your blog and a little bit of the discussion about this. So I know you talk about in the blog kind of the connection to Kano analysis. And I've always thought that's a really great way to try to determine things to target and go after. So talk to us a little bit about that, about Kano analysis and kind of what that uncovers and how that connects to what your research has shown. Nesrine (06:51) Yes. I love Kano by the way. I, I mean, that's one of the framework I have been considering throughout most of my product career. But this framework comes with a limitation and let me explain. So first of all, for those who are not very familiar with Kano, Kano is a visualization or categorization, let's call it. It's a categorization framework that allows to categorize features among different categories. One of them is must have. So these are the things that absolutely have to be in the product. Other that are performances, which are the more you have, the more satisfied users are, the less they less satisfied they are. And of course there are the delighters and delighters are those feature that when they are in the product, users are surprisingly happy. And when they are not, are not even the satisfaction is not even impacted. So the limitation of Kano is that it doesn't tell you how to achieve delight. Let me explain. I think we live in a world that everyone agree that we should delight our users. I mean, this, this concept is now globalized and everyone is talking about delighting users. The issue is that we don't know how to delight them. So we know category, there's a category that called delight, but we don't know how to. So the, the framework that I'm introducing and I'm calling it the delight framework is the framework that allows to first identify. So it's usually, represented into three steps. The first step is to start by identifying the emotional and functional motivators. So let me give you an example. I've been working at Spotify for about four years and as a Spotify user, imagine yourself, you are a Spotify user. You do have, of course, functional motivators. What could be the functional motivators? Listening to music, listening to podcasts, maybe listening to an audiobook. So all those are functional motivators. Now, what could be the emotional motivators as a Spotify user? It could be feeling less lonely. It could be feeling more productive because when you're working you need to listen to something. It could be about changing your mood. It could be about feeling connected. So all those are emotional motivators that drive users to use a product like Spotify. So what I encourage every product manager or every product team to do at first is to dig into identifying, of course, the functional need. And everyone is good, by the way, in identifying the functional needs. But also, while doing that exercise, pay attention to what could be the emotional motivators. So that's step number one is about listing the functional and the emotional motivators. Once you have those, Now we get to the second part of the framework, which is look at your backlog. And I guess you have a very busy backlog and take those features one by one and see for this particular feature, which motivator am I solving for among the functional ones and among the emotional ones as well. So the delight grid, for example, is a visualization tool that I came and created in order to allow product teams to visualize their backlog and see how many of my features are only solving for functional motivators. In that case, we call that category low delight. How many of my features are only solving for emotional motivators? These are very rare, but the best example I would call is, for example, I'm having an Apple watch and one month ago it was New Year Eve and at midnight I get fireworks popping out of my Brian Milner (10:35) Ha Nesrine (10:36) Apple watch and it was a happy new year there's nothing functional in there but it's all about creating some smile I call this surface delight and then how many of your features are solving for both functional and emotional motivators and I call this deep delight so maybe I deviated a bit from your question compared to canoe but it's actually about adding this dimension of connecting features to the real motivators of the users. Brian Milner (11:07) No, maybe a little bit, but you connected it to where we end up going anyway. So I think that's a great connection there. And by the way, for anyone listening, we'll link to all of this so that you can find this and follow up. But I like that differentiation between surface delight and deep delight. I know some of the examples that I've heard used kind of frequently in looking at Kano analysis and kind of trying to find those delighters. And that is kind of the area that it specifies there in Canoe, right? You're trying to find those things that are not expected, but when people find that they're there, they like that it's there, but they don't expect it's there. So if it's not there, there's no negative response that it's not there, but there's a positive response if it's there because they like seeing it. And my boss, Mike Cohn, tells this story about this Nesrine (11:59) Yes. Brian Milner (12:03) There's a hotel in California that became famous because at the pool, they have a phone that's by the pool that's the Popsicle Hotline. And you can pick up the phone and you can order a Popsicle to be brought to the pool. And it's the kind of thing where you're not going to go search for a hotel. Does this hotel have a Popsicle Hotline? I'm only going to stay at hotels with Popsicle Hotlines. It's not that kind of a normal feature. It's a delight feature because when you see it and you find out it's there, it's like, that's really cool. And it can be the kind of thing that says, yeah, I want to search that hotel out again next time I'm in this area because I really thought that was a nice little attention to detail and it was fun. But I think what I'm hearing from you is that might be more of what we would classify as a surface delight. It's not really meeting a deep need. Nesrine (12:35) Yes. Brian Milner (12:56) But it's fun, it's exciting, it's not expected, but it doesn't really cross that threshold into, but it also meets kind of functional delights. Is that kind of what you're saying there? Okay. Okay. Nesrine (13:08) Yes, actually I heard about that hotel story just to tell you how much viral it went. It came to me. So actually you get it correct that I consider that as surface delight and I have nothing against by the way, surface delight. You can add surface delight. The issue is you can end up doing only surface delight and that's not enough. So the idea is to do a combination and I do have two stories to share with you just to compliment on this hotel story. One is personal and one is professional. Brian Milner (13:21) Yeah. Okay. Nesrine (13:37) The personal one just happened to me a month ago. I went to Sweden and I went to Stockholm. That's where I worked for eight years. And I went there for business and I decided to meet some friends and some ex-colleagues. So we all gathered and went to a restaurant, a very nice restaurant in Sweden. And came the time where we had to say goodbye and to pay. And I guess you can feel it immediately when it's about paying and we are a large group and you start to get that anxiety about who's paying what and what did I order? What did I drink? What? I mean, I honestly hate that moment, especially in a large group where you don't necessarily have a lot of affinity with us. Like, should we split in 10? Should we pay each one paying its piece anyway? So that was a moment of frustration, of anxiety. Brian Milner (14:09) right. Yeah. Nesrine (14:28) And I loved how the restaurant solved it for it. You know how they solve for it? I mean, maybe it exists in the U.S., but for me, that's something I never seen before. The waiter came with a QR code on a piece of paper and you scan the QR code. And when you scan your QR code, you get the list of items that got purchased by the table. And all you have is to pick, and that happens automatically real time. Everyone is picking at the same time. You pick the things from the list and you pay. for the things that you order. You can even tip on the bottom. You can give feedback. Everything happened on that QR code. And you can guess how much that anxiety could be removed. So that's the personal story I wanted to share. The second story, which is more professional, I want to share how we try to improve experience at Google Chrome. So I've been the product manager at Google Chrome. Brian Milner (15:13) Yeah. Nesrine (15:25) And we started from the observation that people do have plenty of open tabs. I guess you are one of them, especially on mobile. Like on mobile, you go and check how many open tabs you do have on Chrome and you realize that they are have, we realized at least out of numbers, out of data that people do have plenty of open tabs. So it started as Brian Milner (15:32) You Nesrine (15:47) technical issue. Of course, the more tab you have, the heavier the app is, the slower the app could be, et cetera. So we wanted to reduce the number of unnecessary open tabs in Chrome. So we interviewed users and we started to check with them, why do they even leave their tabs open? So some of them leave tabs because they consider them as a reminder. I mean, if tab is open, it means that you need to finish a task there. Some people really leave tabs just for ignorance. mean, they moved from a tab to another and they completely forget about them. Actually, we realized that the fact of leaving tab open, the reason for leaving tab could be completely different from a person to another. And the other interesting observation, and when I say identify emotional motivators, you will realize that people feel a bit ashamed when they show to us that they do have plenty of open tabs. Some of them would say, sorry, I usually don't even have so many open tabs. It's only now. And I'm like, it's okay. But the point is, if you have this mindset of trying to track the emotional insight from your users, you will take note. And the note was anxiety, feeling ashamed, blah, blah, blah, blah, blah. And that was in introduction for in... Brian Milner (16:42) You Yeah, right. Nesrine (17:04) improving the tab management experience later on in Chrome. Brian Milner (17:07) That's actually a really good parallel, though. I think that's a good example because it reminds me, too, even going back, I remember one of the things, and I'm going way back here, but I remember one of the things about Gmail that was kind of a selling point initially was the concept there of you don't have to worry about maintaining an inbox. keep all your mails and search. And you can search through your mails and find whatever it is. And I remember prior to that, most people would use something like Outlook or something like that to have their mail, there was always this constant struggle of, I've got to keep it down. I've got to delete things. I've got to categorize things. And Google had this different approach of, don't worry about it. Just leave it. And that's a good, I think, example as well of kind of that emotional response of, Nesrine (17:48) Yes. Brian Milner (17:56) Gosh, I'm kind of anxious. I feel bad that my inbox is so big. And I know that's bad, but Google comes along and says, don't worry about it. You're not bad. It's OK. Yeah. Nesrine (18:05) Yeah, yeah. And by the way, I think Gmail is filled with plenty of deep delight features. One of them I can quickly highlight is, you know, when you send an email, we're saying attached file and the file is not there. And when you try to hit send, you get that pop up like a be careful or like a mind, there is no attached file inside. These are for me like very attached to the fact that You don't want to feel ashamed. You don't want to look stupid later on saying, Hey, sorry, I forgot the file. Here's the file. That's, that's a great example. And the other example that come to mind again in Gmail, you know, that smart compose when you're trying to answer an email and you can just hit tab, tab, tab to complete the sentence. I mean, the functional need is to write an email. The emotional need is to get it in a relaxed way. And the combination would allow for something like. Brian Milner (18:49) Yeah. Nesrine (19:00) Smart Compose. Brian Milner (19:01) That's awesome. Yeah, so I guess that leads to the question though, when we're talking about something like Spotify, mean, music intrinsically is emotional anyway, right? It's something that you have an emotional connection to and you feel a certain way when you hear music. But if my product is a, I don't know, expense reporting software, right? Nesrine (19:23) Mm-hmm. Brian Milner (19:25) I can just hear people out there kind of asking, know, and kind of thinking to themselves, yeah, but my product, right, my product is not that kind of, it doesn't elicit that kind of emotional response in people the same way music would. So does this apply to me as well? So how would you answer those people who feel like my products might be a little bit more bland or boring and don't really intrinsically have an emotional connection to them? Nesrine (19:47) Mm-hmm. So my answer is that if your product is boring, then it's even more priority now to focus on emotional connection. But let me elaborate. So that's one of the reflections that came to my mind while writing the book. So while writing the book, I wanted the book to be a storytelling book. So I was writing a lot of my stories, stories from Skype at the time, Spotify and all the Google product. But at some point I said, hey, hey, Nisreen, you need to get more insight from other people and other experiences. So I get to interview product leaders from completely different industries and completely different domain. I interviewed leaders from B2B like Atlassian or Intuit and so many other companies that I don't have so much insight from. I even interviewed people from hardware, like I interviewed someone from Dyson and I was, hey, what makes Dyson so emotionally attractive for me? Cause I love my Dyson vacuum cleaner. But let me get to your point because when I interviewed someone from Intuit, that person told me something super interesting. She told me that at some point she was working at a tool called Tsheet. And Tsheet is a tool that allows you to enter your time report. There is nothing more boring than that. I think I'm picking the one that you're looking for here because it's, it's as a user. The only reason I would use this tool is to report my time so I can get paid. Brian Milner (21:06) Hmm. Right. Yeah. Nesrine (21:19) There is nothing exciting, nothing emotional. And what I got out of that product leader who used to be the head of product at the time, she told me that they were completely aware about the fact that the product is not that attractive. And instead of living with that observation, they did all what they could do to make it even more attractive. So they added some fun. They made the messaging less aggressive and less about enter your time. report but rather into more playful and even the images are more playful. When you press the enter time report you get the congratulation and some confetti if needed. So they explicitly turned and that's a strategy. They turned that boring moment into something even more attractive and they had to do that otherwise the experience will keep on becoming more more boring and the perception of users toward the product will be even less, more and more gray, I would say. Brian Milner (22:22) Yeah, yeah, just that little dopamine kind of kick, right? Just that little bit of chemical reaction in your brain can make a huge difference. That's awesome. That's a great story and a great answer to that question. So I'm curious, we're talking about trying to find these things and trying to see, your matrix here, it thinks about the emotional motivators, the functional motivators, and trying to find those things that kind of cross both planes. Nesrine (22:24) Yep. Brian Milner (22:52) How do you verify at the end? Because if you're lining your features up and think, I think this solves this emotional thing. I think this solves this functional thing. Is there a way to follow up to ensure that it actually is doing that? How do you follow up to make sure it's really doing what you thought it would do? Nesrine (23:09) Yes, so let's imagine you did the exercise well, you filled in the delight grade and you observed that you do have plenty of low delights, which is most of the cases by the way. The very first thing I recommend is to see opportunities for moving or transforming these features into deep delight. And in the book, for example, I talk about the nine delighters. Nine delighters are ways that could be sometimes cheap even to introduce. in order to make those low delight features into more deep delight. This could be, for example, through personalization. We love when the features are personalized, and that's one of the reasons, for example, why Spotify is so successful, is through features like Discover Weekly or RAPT or these kinds of super personalization related features. It could be through seasonality. That's, for me, the cheapest and the most delightful feature you can or aspect of feature you can add to your product. So for example, when I worked at Google Meet, I've been working at the background replace features. So we have been, of course, introducing static image. We have been introducing video backgrounds as well. But from time to time, we always use seasonality to introduce what we call seasonal background. So when it's Easter, we introduce Easter background. When it's Christmas, we introduce Christmas background. Guess what? Even like for Olympic game, we introduce Olympic game background. When it's the Earth Day, we introduced Earth Day background. So there is always an opportunity to introduce some seasonality to the product. And guess what? We relate to those, especially if the product is global. We relate like last, when was it? Like last Wednesday. It was the new year, the Chinese new year. And I was checking when is exactly the exact date for the new year, the Chinese new day. And I put that and you know what happened in Chrome? It got these dragons and those like the celebration within the product, like within Chrome. These of course are surface delight, but you know what? Why not? You see? So there are some tools. Some of them are not that... Brian Milner (25:17) Right. Nesrine (25:22) expensive to introduce to the product. Some would require a bit more thoughtful and thought into it, but there are ways that I detail in the book in order to introduce more delight. And then if you want to validate through metrics, and I guess that's your question where it's heading to, then the good news, and that's something that I discovered recently because there's been a study that was conducted by McKinsey. And you know what they studied? They studied the impact of emotional connection on product adoption. So they actually studied over, I don't know how many industries die, like tourism, IT, energy, whatever. And they interviewed more than 100,000 users or whatever. So the conclusion that they found out of that very interesting study is that emotionally connected users will get you more twice as more revenue, twice as more referral, and twice as more retention compared to satisfied users. I'm not talking about the non-satisfied. So if you take two groups of users, those that you satisfy their needs and those that you go beyond and they are emotionally connected, those that are emotionally connected get you twice revenue, referral and retention. Brian Milner (26:19) Hmm. Nesrine (26:43) So this is just to highlight that for people who say, no, but this is the cherry on the top. This is just like the extra. It's not the extra, it's the way to stand out. I don't know any company that is standing out nowadays without investing into emotional connection, none. Brian Milner (26:54) Yeah. That's a really good point. Yeah, I mean, the example that comes to my mind when you talked about seasonality and other things like that, know, I love my, you know, they're not a sponsor, Oral-B toothbrush, you know, the electronic toothbrush, and you know, there's an app with it and it keeps track of, you know, did you get all the areas of your teeth and did you hold it there long enough and... One of the things I always love about it is when it gets to December, the opening screen when you open up the app starts having snowfall. It's kind of a funny little emotional response, but you look at that and you think, that's cool. Yeah, it is kind of that season where now it's time to get ready for Christmas and it's that special. It's only this month that it's going to be like that. It's going to go away at the end of the month. Nesrine (27:45) Yes. Brian Milner (27:49) feel little sad when it's gone, it's back to normal. But it's such a silly little thing. Does that make any difference in really brushing my teeth at all? Does it change how well I brush my Not really. It's just a fun little thing that when it pops up there. And think how little that took from someone to do that. It's a little animation that they just pop up on a loading screen. But that little tiny bit, think, again, maybe a little bit surface. Nesrine (28:10) Yes. Brian Milner (28:16) but it takes something that would have been routine. It takes something that would have been kind of boring otherwise, and it just added a little bit of fun to it, you know? And I think you're right, that emotional connection is really, really important in situations like that, yeah. Nesrine (28:21) Yes. Yes. Yes, yeah. And the thing that I'm very vocal about nowadays is the fact that this emotional connection is actually not a new topic. It's something that has been extremely popular among marketers. For example, if you think about the best marketing campaign, they are all very emotional. The most successful marketing campaign are. If you think about designers, there are plenty of resources about emotional design. There is a great book by Don Norman. It was called emotional design. Aaron Walter as well wrote something called Designing for Emotion. But you know, the problem is that among engineers and among product manager, we don't talk that much about that. And you know what happened when we are not informed about this topic? There is a gap between the language of marketers, designers, and the engineers and product manager. And that gap doesn't allow things to succeed. I'm trying to educate the engineers and the product world towards this well-known domain outside of the product in order to have this consistency and start making real impactful products. Brian Milner (29:40) Yeah, yeah, this is such a really deep topic and it just encourages me, think, even more to recommend the book there. It's not out yet, time of this recording it's not out, but it's going to be in May of 2025. That's when this book is coming out. And I know it's gonna have a lot of really good information in it. Again, the book is gonna be called Product Delight. by Nesrine Changuel, Dr. Nesrine Changuel. I should make sure I say that. But I really appreciate you coming on because this is fascinating stuff. And I think the product managers, the product owners that are listening here are going to find this really fascinating. So I appreciate you sharing your time and your insights with us, Nesrine. Nesrine (30:26) Thank you, it's my pleasure. I love talking about this topic. Brian Milner (30:29) Ha

Dom Price was given some pretty bad advice right before he became a father. A well-intentioned friend told him never to share pictures of his overseas work trips with his partner, because it might make her jealous… On his first few long-distance work trips after becoming a dad, Dom didn't want to tell his partner that he was having a good time in case it made her time home alone with their twins feel even more challenging by comparison. But Dom quickly discovered the opposite was true.  Of course, his partner wanted him to have a good time, and she reminded him that if he had to leave them for a week anyway, it would only be truly worthwhile if he got everything possible out of his trip. She also reminded him that leaving the family intermittently for work was actually part of his role as a father, especially as the only breadwinner at the time.  Since then, Dom and his partner have been hyper-conscious of their communication, and pay particular attention to when and why they're feeling guilty as parents and partners.   Connect Dom via X, Linkedin, or on his website.Listen to the full interview here. My latest book The Health Habit is out now. You can order a copy here: https://www.amantha.com/the-health-habit/ Connect with me on the socials: Linkedin (https://www.linkedin.com/in/amanthaimber) Instagram (https://www.instagram.com/amanthai) If you are looking for more tips to improve the way you work and live, I write a weekly newsletter where I share practical and simple to apply tips to improve your life. You can sign up for that at https://amantha-imber.ck.page/subscribe Visit https://www.amantha.com/podcast for full show notes from all episodes. Get in touch at amantha@inventium.com.au Credits: Host: Amantha Imber Sound Engineer: Martin ImberSee omnystudio.com/listener for privacy information.

Michele Bousquet joined us on The Modern People Leader. We talked about her career journey, leading with heart, and why HR shouldn't be so complicated.---- 

How do we build high-performing teams in a world where colleagues might never meet face to face?  At the X4 Summit in Salt Lake City, I caught up with two standout voices from Atlassian—Molly Sands, Head of the Teamwork Lab, and Emma Crockett, Head of People Insights. Together, they bring a rich mix of behavioral science, experimentation, and data-driven strategy to the future of work. In this episode, we unpack what it really takes to design distributed work environments that foster both productivity and connection. Molly shares how her team studies internal and external teams to understand what drives collaboration in a hybrid world, while Emma reveals how Atlassian turns insights into action by grounding people strategies in measurable outcomes. We talk about clear goal setting, the power of asynchronous communication, and how the physical workspace itself can evolve to support a flexible, purposeful culture. But this isn't just about metrics and models—it's about human connection. From a delightful experiment involving “Chief Vibes Officers” and quirky team questions, to Atlassian's scrappy and iterative approach to designing new ways of working, this episode offers real-world ideas for reimagining how teams collaborate. We also explore the pitfalls of defaulting to old habits like Zoom fatigue and information silos, and what it takes to fix them. As we touch on people analytics, the role of trust, and the impact of thoughtful measurement, Molly and Emma remind us that even with AI and automation in the mix, work is still about people. So, if your team is struggling with how to work better together—whether you're all remote, hybrid, or co-located—what lessons could you take from Atlassian's approach? Let us know your thoughts. How is your organisation adapting to the realities of modern teamwork?

Eric Simons is the founder and CEO of StackBlitz, the company behind Bolt—the #1 web-based AI coding agent and one of the fastest-growing products in history. After nearly shutting down, StackBlitz launched Bolt on Twitter and exploded from zero to $40 million ARR and 1 million monthly active users in about five months.What you'll learn:1. How Bolt reached nearly $40M ARR and 3 million registered users in just five months with a team of only 15 to 20 people2. How Bolt leverages WebContainer technology—a browser-based operating system developed over seven years—to create a dramatically faster, more reliable AI coding experience than competitors3. Why Anthropic's 3.5 Sonnet model was the critical breakthrough that made AI-generated code production-ready and unlocked the entire text-to-app market4. Why PMs may be better positioned than engineers in the AI era5. How AI will dramatically reshape company org charts6. Eric's wild founder story (including squatting at AOL's HQ) and how scrappiness fueled his innovation—Brought to you by:• Eppo—Run reliable, impactful experiments• Fundrise Flagship Fund—Invest in $1.1 billion of real estate• OneSchema—Import CSV data 10x faster—Find the transcript at: https://www.lennysnewsletter.com/p/inside-bolt-eric-simons—Where to find Eric Simons:• X: https://x.com/ericsimons40• LinkedIn: https://www.linkedin.com/in/eric-simons-a464a664/• Email: Eric@stackblitz.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Eric Simons and StackBlitz(04:46) Unprecedented growth and user adoption(10:40) Demo: Building a Spotify clone with Bolt(15:28) Expanding to native mobile apps with Expo(19:09) The journey and technology behind WebContainer(25:03) Lessons learned and future outlook(29:15) Post-launch analysis(34:15) Growing fast with a small team(41:00) Prioritization at Bolt(45:51) Tooling and PRD's(48:42) Integration and use cases of Bolt(52:24) Limitations of Bolt(54:24) The role of PMs and developers in the AI era(59:56) Skills for the future(01:14:18) Upcoming features of Bolt(01:20:17) How to get the most out of Bolt(01:23:00) Eric's journey and final thoughts—Referenced:• Bolt: https://bolt.new/• Cursor: https://www.cursor.com/• Wix: https://www.wix.com/• Squarespace: https://www.squarespace.com/• Dylan Field on LinkedIn: https://www.linkedin.com/in/dylanfield/• Evan Wallace's website: https://madebyevan.com/• WebGL: https://en.wikipedia.org/wiki/WebGL• WebAssembly: https://webassembly.org/• CloudNine: https://cloudnine.com/• Canva: https://www.canva.com/• StackBlitz: https://stackblitz.com/• Lessons from 1,000+ YC startups: Resilience, tar pit ideas, pivoting, more | Dalton Caldwell (Y Combinator, Managing Director): https://www.lennysnewsletter.com/p/lessons-from-1000-yc-startups• Y Combinator: https://www.ycombinator.com/• Anthropic: https://www.anthropic.com/• Dario Amodei on LinkedIn: https://www.linkedin.com/in/dario-amodei-3934934/• Linear: https://linear.app/• Notion: https://www.notion.com/• Salesforce: https://www.salesforce.com/• Atlassian: https://www.atlassian.com/• Photoshop: https://www.adobe.com/products/photoshop/• Figma: https://www.figma.com/• Greenfield projects: https://en.wikipedia.org/wiki/Greenfield_project• Gartner: https://www.gartner.com/• OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic): https://www.lennysnewsletter.com/p/why-soft-skills-are-the-future-of-work-karina-nguyen• Albert Pai on LinkedIn: https://www.linkedin.com/in/albertpai/• Bolt's post on X about “Bolt Builders”: https://x.com/boltdotnew/status/1887546089294995943• Sonnet: https://www.anthropic.com/claude/sonnet• ChatGPT: https://chatgpt.com/• Breaking the Rules: The Young Entrepreneur Who Squatted at AOL: https://www.inc.com/john-mcdermott/eric-simons-interview-young-entrepreneur-squatted-at-aol.html• Imagine K12: http://www.imaginek12.com/• Geoff Ralston on LinkedIn: https://www.linkedin.com/in/geoffralston/• AOL: https://www.aol.com/• Bolt on X: https://x.com/boltdotnew—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe