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Recorded live at the Encanto Experience inside Marathon Barbershop on Imperial Avenue, this bonus episode brings together culture, community, and corporate transformation. Taryell Simmons and Zeke Corley host a powerful conversation with Idara Ogunsaju about rebuilding confidence in women within enterprise systems and shifting organizational structures that silently erode leadership potential. Idara, founder of The Antorge Group, explains how her Confidence Ecosystem Framework™ examines how structure, culture, and growth systems either sustain or diminish confidence over time. Through system-level transformation and change management expertise, her firm partners with enterprise leaders to eliminate systemic barriers, fuel sustainable advancement, and strengthen leadership pipelines. This episode also explores the significance of the Encanto Experience as a culturally rooted professional development space that centers creators, community leaders, and changemakers. Special thanks to Brooke Collins for organizing Encanto and to Marathon Barbershop for hosting this live recording in a space rich with culture and art. If you're watching on YouTube, take a moment to notice the artwork behind us. If you're listening, links to Encanto and The Antorge Group are included below so you can experience the movement next year. Learn MoreThe Antorge Group: https://theantorgegroup.comInstagram: @anthorgegroupEncanto Experience: https://www.kpbs.org/events/2025/10/17/experience-encanto-two-day-art-stroll-and-artisan-marketMarathon Barbershop – Imperial Avenue Listen to Idara's previous feature on RISE Urban Nation to hear more of her personal leadership journey. Episode ContributorsHost: Taryell SimmonsCo-Host: Zeke Corley (Same Business Different Day Podcast)Guest: Idara OgunsajuMusic: Will MakerProduction: RISE Urban Nation Media Special Acknowledgment: Brooke Collins (Encanto Experience Organizer)Venue Host: Marathon Barbershop, Imperial Avenue Unite. Empower. Ignite.Thank you for tuning into the RISE Urban Nation Podcast, where we go beyond conversation to fuel a movement of unity, empowerment, and transformation across the Black and Pan-African community. Each episode dives deep into the stories of entrepreneurs, innovators, and changemakers shaping culture, business, and legacy.Hosted by Taryell Simmons, a leader in Equity, Diversity, and Inclusion, the show blends storytelling with strategy to help you amplify your voice, grow your brand, and lead with purpose.Why Subscribe to RISE Urban Nation?✨ Inspiring Stories: Learn from influential Black and Pan-African leaders making an impact.
Antiintuitiv - der Podcast für systemisches Denken in der Wirtschaft
In dieser Folge von „Antiintuitiv“ dreht sich alles um Software-Einführung aus systemischer Sicht. Host Holger Schlichting lädt zwei Praktiker:innen ein, die Digitalisierung aus dem Alltag kennen. Zu Gast ist Svenja Buckow, systemische Organisationsentwicklerin und Agile Coach bei Praxisfeld. Außerdem dabei: Tim Bohlen, Geschäftsführer von Mind Act Consulting & Content GmbH. Gemeinsam räumen sie mit der Idee auf, „die Mitarbeitenden müssten sich nur mehr anstrengen“. Denn Software scheitert selten am Können – sondern an Erwartungen, Rollen und Rahmenbedingungen. Digitalisierung erhöht zunächst die Komplexität: mehr Möglichkeiten, mehr Schnittstellen, mehr Druck. Svenja berichtet aus einer DMS-Einführung mit vielen Einheiten, Regionen und Stakeholdern. Dabei wird sichtbar, wie Prozessvielfalt erst durch Software wirklich „aufpoppt“. Im Fokus: Projektorganisation statt Heldentum – mit klaren Rollen, Gremien und Routinen. Ein Schlüssel: schneller technischer Support und zügiges Beheben von Kinderkrankheiten. Tim zeigt, warum Appelle an „Haltung (Mindset)“ oft ins Leere laufen. Stattdessen: Anwendungsfälle, die den konkreten Nutzen für Anwender:innen greifbar machen. Ein Leitbild ist das Nutzen-Dreieck aus Organisation, Mitarbeitenden und Kundschaft. Wer nur den Organisationsnutzen optimiert, riskiert Ablehnung und Schattenprozesse. Typische Spannungen werden benannt: Standardisierung versus Individualisierung. Oder: Prozesskorrektheit versus Effizienz – und was das für Entscheidungen heißt. Auch wichtig: Messbarkeit ist kein Automatismus, sie macht oft erst Unsicherheit sichtbar. Am Ende zählt, welche neuen Routinen im Alltag wirklich anschlussfähig werden. Eine Folge für alle, die IT-Projekte als Changeprozess verstehen wollen.
In this insightful episode of The Better Life, Dr. Pinkston sits down with two powerhouse leaders in the nursing world: Dr. Nyempu Karmue-Hall, founder of the global nonprofit Nurses in Charge, and Michelle DeStefano, an executive coach and former Chief Nursing Officer. Together, they dive deep into the current global nursing crisis, addressing the "moral injury" and burnout that skyrocketed during the pandemic. They discuss a bold new grassroots movement designed to move nurses from the "bedside to the boardroom," ensuring their voices are heard where healthcare decisions are actually made. Key highlights from this episode include: The Mission of Nurses in Charge: How this 501(c)3 organization is connecting and empowering nurses across 22 nations. Leadership & Change Management: Details on the upcoming intensive, “From Talk to Action,” designed to give emerging nurse leaders a blueprint for sustainable organizational change. Healing the Profession: Reconnecting with the original "intention" of nursing to overcome burnout and lateral violence. Future-Proofing Careers: The importance of mentorship, research, and the evolving role of nurses in the modern medical landscape. Whether you are a bedside nurse, a nurse practitioner, or a healthcare executive, this episode is a call to action to reclaim the excellence and respect the nursing profession deserves. See omnystudio.com/listener for privacy information.
Lean, agil oder Six Sigma – klingt nach Methoden-Bingo, ist aber in Wahrheit eine Frage von Haltung, Reifegrad und echtem Bedarf. Katharina Geistmann und Michael Habekost räumen gründlich auf mit Buzzwords und Missverständnissen rund um Prozessoptimierung, Lean Management, Agilität und Six Sigma. Denn wie oft heißt es: „Wir wollen Lean einführen“ – und eigentlich ist gemeint: „Unsere Prozesse laufen nicht rund.“ Genau da setzen die beiden an. Sie erklären, warum Prozessoptimierung oft das ist, was Unternehmen wirklich brauchen und weshalb „Lean eine Management-Philosophie ist und keine Methodensammlung“. Es geht um Wertströme statt Silodenken, um Kundennutzen statt Excel-Erfolge und um die unbequeme Wahrheit, dass „ein Prozess keine Probleme lösen kann – das können nur Menschen“. Agilität wird eingeordnet, Six Sigma entmystifiziert und klar gesagt, warum „Kanonen auf Spatzen“ selten die beste Idee sind.
How do you know whether your company's culture is happening by accident or being intentionally designed? That's the challenge we explore in this episode of Do Good to Lead Well, as I sit down with culture architects James D. White and Krista White, co-authors of the USA Today bestseller “Culture Design.”James and Krista share why now, more than ever, leaders can't afford to leave culture to chance. Their advice springs from decades of practical experience: culture isn't a poster on the wall—it's what people do when no one is looking.In a thought-provoking and engaging conversation, they answer timely questions from the audience including: How do you diagnose the real health of your culture? Can values become more than just “word salad?” What about the unique pressures of remote work, generational differences, or legacy cultures stuck in old patterns?Through stories and concrete examples, James and Krista reveal what organizations can actually do. They talk about running “archaeological digs” through interviews and surveys, turning employee feedback into actionable strategy, and the power of empathy. They explain how and why leaders should “listen with heart,” make time for micro-moments of connection, and value small steps over perfection.Perhaps the most powerful takeaway is that designing culture is ongoing work. It's about ensuring that how you operate matches what you say you value and having the courage to change, with empathy, when your organization needs it most.What You'll Learn- Culture is always there – whether you design it or not.- The importance of closing the “say-do” gap.- Empathy is a leadership superpower.- How to design your culture for both stability and change.- Why you want your values to be actionable and personal.- The key role of middle managers in fostering culture.- Honor the past, but don't cling to it.Podcast Timestamps(00:00) - The Inspiration and Meaning Behind "Culture Design"(05:47) - Intentional Culture: Design vs. Default(07:17) - Diagnosing Organizational Culture(16:00) - The Future Back Approach in Leadership(18:37) - Values: From Performative to Impactful(22:21) - Organizational vs. Individual Resilience(25:47) - Empathy as a Leadership Foundation(33:00) - Generational and Hybrid Workforce Dynamics(43:37) - Measuring, Supporting, and Sustaining Culture ChangeKEYWORDSPositive Leadership, Culture Design, Organizational Culture, Empathy, Resilience, Values, Change Management, Transformational Leadership, Inclusion, Organizational Stability, Leading with Integrity, Rituals, Future-back Methodology, Cross-generational Workforce, Remote Work, Hybrid work, Employee Engagement, AI adoption, Feedback Loops, Legacy Culture, CEO Success
Many leaders experience exactly this: the team works hard, everyone is busy, calendars are full — and yet the results fall short of expectations. In this episode of the LEITWOLF® Podcast, Stefan explains why this is rarely a performance problem and almost always a leadership problem. He shows how easily activity is mistaken for impact, why too many priorities drain focus and energy, and why vague leadership — though well-intentioned — is highly ineffective. Being busy feels productive. Delivering real results is far more uncomfortable. Stefan shares three practical levers leaders can use immediately to create impact: defining results instead of tasks, radically focusing on a small number of priorities, and running regular, honest outcome check-ins. It's about clarity in the “what,” freedom in the “how,” and the courage to consistently decide what not to do. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching
In dieser „Mainframe - What the Heck“ Live-Folge #92 aus Berlin sprechen Tobias Leicher (IBM), Heidi Schmidt (PKS Software GmbH) mit Patrik Maeyer (GDV – Gesamtverband der Deutschen Versicherungswirtschaft e. V.) über das PKS-Event „Train the Boss“ und die wichtigsten Learnings aus anderthalb Tagen Austausch in der Mainframe-/Enterprise-Community. Im Fokus stehen weniger Technologien, sondern vor allem Kommunikation, Haltung und der Umgang mit Veränderung.Ein Highlight ist ein Vortrag des Zimmermanns, Sebastian Schmäh von Holzbau Schmäh, der zeigt, was Stolz aufs Handwerk, Demut vor dem Bestand und Ausbildung mit Verantwortung bewirken können – und was die IT daraus lernen kann: Bestände respektieren, gezielt modernisieren statt „alles neu“, und Menschen stärker befähigen.Außerdem geht es um digitale Souveränität in der Versicherungsbranche: Warum das Thema durch geopolitische Rahmenbedingungen auf Entscheider-Ebene angekommen ist, wie Unternehmen Risiken sinnvoll verteilen können und welche Rolle die EU-Digital-Wallet / digitale Identität spielt. Als roter Faden zieht sich das Thema Risikokompetenz durch: Risiken lassen sich nicht komplett vermeiden, aber professionell managen. Am Ende steht ein positives Fazit: Mit Zuversicht, Austausch über die eigene Komfortzone hinaus und einem klaren Blick auf den Nutzen für Bürger und Kunden kann Transformation sogar Freude machen.Alle Infos zu unserem Podcast findet ihr hier: https://www.pks.de/pks-live/podcast-pks
Send a textIn this episode of Joey Pinz Discipline Conversations, Joey Pinz sits down with Michaela Anderson, founder of LoyaltyOps™, to unpack why so many organizations stall—not because of strategy, tools, or talent—but because people aren't aligned on how to think, behave, and decide together.Michaela breaks down the real difference between leaders and managers, why culture exists whether you design it or not, and how misalignment quietly destroys execution. Drawing from her experience as a Division I athlete, business founder, and organizational advisor, she explains how performance becomes predictable when teams operate with shared standards—not heroics.The conversation dives deep into why popular frameworks like EOS and OKRs often fail to create consistency, what AI can (and can't) fix inside organizations, and why loyalty—defined as commitment plus action—may be the missing ingredient behind sustainable growth.This episode is a must-listen for founders, executives, and leaders who feel stuck firefighting, drowning in meetings, or frustrated that “great people” aren't producing great results. You'll walk away with a clearer understanding of how leadership, culture, and systems must work together—especially as companies scale. ⭐ Top 3 Highlights
In this episode of SUGTalks, Craig is joined by Mark Raben, former SAP EMEA CTO, keynote speaker and leadership coach, to examine the role of trust, culture and leadership in the era of AI.Recorded at UKISUG Connect following Mark's keynote, the conversation looks beyond technology to focus on human behaviour, trust and culture in transformation programmes. Mark explains how the brain works as a prediction machine, why structure alone isn't enough for successful SAP projects, and how leaders can reduce anxiety by being transparent about intent. Learn more about Mark Raben here: https://www.markraben.com/
In dieser Podcastfolge von „Führung in turbulenten Zeiten“ sprechen wir über das DENK NEU Bootcamp 2026 für Führungskräfte, Unternehmer und Macher, die ihr Leadership auf das nächste Level bringen wollen. Du erfährst, warum moderne Führung heute mehr denn je innere Klarheit, Resilienz und ein Update deiner Führungstools braucht – und wie genau wir das im Bootcamp gemeinsam angehen. Wir tauchen ein in das Motto „Vom Getriebensein zur inneren Mitte – die neue Meisterschaft“ und schauen, wie du dich als Führungskraft zwischen KI, Dauer-Change, Remote Work und steigender Belastung zukunftsfähig aufstellst. Dabei geht es um coachende Führung, Change-Management, Kultur- und Teamentwicklung, effiziente Meetings sowie Selbstführung in anspruchsvollen Zeiten. Ein besonderes Highlight dieser Folge: Du bekommst exklusive Einblicke in unser neues „Coaching Next Level“-Format – ein digitales Speed-Coaching für den Führungsalltag – sowie in die Sherpa Rules, unsere Führungsprinzipien für die neue Arbeitswelt. Außerdem erfährst du, warum das Bootcamp 2026 in Dresden das einzige Live-Event des Jahres ist und wie du es für dich oder dein Führungsteam nutzen kannst. Alle Infos zum Bootcamp 2026 in Dresden, den Terminen, Ticket-Varianten und dem Rabattcode PODCAST35 für Podcast-Hörer findest du unter www.denk-neu.com/bootcamp2026.
In dieser Folge spricht Norman Müller mit Prof. Dr. Andreas Moring und Andreas Schmidt darüber, warum KI im Mittelstand zwar überall getestet wird, aber selten in echte Wirkung kommt. Im Mittelpunkt stehen die Fragen nach Verantwortung, Roadmaps, Change Management und dem Sprung von Tool-Spielerei zu echter Transformation. Es geht um Geschwindigkeit, Mut und die unbequemen Wahrheiten, die Unternehmen 2026 nicht mehr wegmoderieren können.Link zum IHK-Zertifikatslehrgang "AI Leadership & Change Manager"https://venture-ai-germany.org/ai-leadership-and-change-manager-200:00 Technischer Start und Begrüßung00:28 Warum KI im Mittelstand in Piloten stecken bleibt04:02 Hype, Realismus und der Druck durch Wettbewerb05:10 KI ist nicht gleich Chat-Abo, Definition von KI-Projekten06:12 Orientierungsphase oder Vermeidung, was bremst wirklich06:40 Wildwuchs im Unternehmen und AI Literacy als Pflicht09:59 Roadmap, Zielbild und Botschafter in der Organisation13:02 Wer trägt Verantwortung für KI im Unternehmen15:08 KI ist kein IT-Thema, Verantwortung liegt in den Fachbereichen17:13 Paradigmenwechsel, Business muss Use Cases treiben20:20 KI als universelle Technologie statt Tooldenken21:14 Raupe oder Schmetterling, Transformation vs Optimierung26:33 Generalisten, Zusammenarbeit und kollaborative Intelligenz30:14 Was passiert, wenn Unternehmen KI verpassen35:07 Disruption, Geschwindigkeit und warum Abwarten gefährlich ist39:23 Agenten, Robotik und die exponentielle Entwicklung41:14 Mut, Vertrauen und KI als Booster der Erfahrung45:25 Praxisfokus des Lehrgangs AI Leadership and Change Manager46:12 Unbequeme Wahrheiten, Change-Schmerz und Datenhausaufgaben47:51 Verantwortung, Risiken und Kontrollfragen rund um KI50:45 Ausblick, nächster Lehrgang und VerabschiedungWenn du uns dabei unterstützen möchtest, diesen Podcast zu einer Allianz von Zukunftsarchitekten der KI-Transformation zu machen, in der wir offen über Chancen, Risiken und reale Erfahrungen mit Künstlicher Intelligenz sprechen, dann abonniere uns auf YouTube, Spotify oder Apple Podcasts. Dein Abonnement kostet dich nichts, hilft uns aber sehr, noch mehr herausragende Persönlichkeiten für tiefgehende und inspirierende Podcast Gespräche zu gewinnen. Vielen Dank für deinen Support.Darüber hinaus laden wir dich ein, Teil der Plattform des Bundesverbands für KI-Transformation e.V. zu werden. Hier vernetzen sich mittelständische Unternehmen, KI Expertinnen und Experten, Startups sowie Vertreterinnen und Vertreter aus Forschung und Wissenschaft, um Wissen zu teilen, Erfahrungen auszutauschen und um an konkreten KI-Projekten zu arbeiten. In unserer Podcast Community kannst du dich einbringen, mitdiskutieren und den Bundesverband als Mitglied aktiv unterstützen und mitprägen.Zur Plattform:https://www.venture-ai-germany.spaceVernetze dich mit Norman auf LinkedIn:https://www.linkedin.com/in/muellernorman
In the latest episode of the "How I Lead Change" podcast, we had a great conversation with Oliver Grüter-Andrew, former President & CEO of E‑COM 911.From gaining a deeper understanding of how E‑COM 911 serves as BC's public safety lifeline, to hearing Oliver's firsthand experiences leading large‑scale workforce transitions — the episode highlights three essentials for leading meaningful change: communication, trust, and adaptability.www.pragilis.com
In this episode, we delve into the people, processes, and partnerships that drive a successful OMS implementation. Joining us once again is our expert, recurring panel from the IJIS Corrections Advisory Committee: Rick Davis, Lynn Ayala, Jerry Brinegar, and Chrysta Murray. Together, they uncover what really happens behind the scenes of OMS rollouts: organizational change management, supporting IT teams through transformational shifts, and determining the right balance between in-house expertise and contracted support.Listen in as they unpack what it takes to establish a lasting OMS partnership, align project management across diverse teams, and create effective vendor and contract governance frameworks.
Send a textReal CEO Confidence in Uncertain Times | Leading Through Chaos with Rome MadisonWhat does real CEO confidence look like when the pressure is high, the answers aren't clear, and uncertainty feels constant?In this episode of The Frustrated CEO Podcast, Patrick and Patsy sit down with executive coach and leadership strategist Rome Madison to unpack how today's CEOs and founders can stay grounded, decisive, and confident—even while navigating chaos, complexity, and rapid change.Rome shares a practical leadership framework built on self-acceptance, competence, and strategy, and explains why humility, customer proximity, and embracing uncertainty are not weaknesses—but competitive advantages. This conversation offers real-world guidance for leaders who feel stretched thin, stuck in complexity, or overwhelmed by constant demands.Whether you're leading a fast-growing company or steering an organization through turbulent times, this episode delivers clarity, perspective, and actionable insights for leading with confidence when certainty is off the table.
"Data is really the foundation for everything you do in AI and analytics. People are focusing a lot on the use cases, the AI agents, and so on -- but rolling out these solutions at scale is only possible if you have a proper data ecosystem."
Fragestellungen aus der Unterhaltung mit Dierk Söllner: Begriffliche Definition von Keep-Management. Was ist der Hintergrund/Auslöser der Methode? Welchen Nutzen bietet Keep-Management, welche Probleme werden damit adressiert? Auf welchen Prinzipien basiert Keep-Management? Welche Unterschiede und Ergänzungen bestehen zum Change-Management? Wie sieht die Wechselwirkung aus? Warum reicht Change-Management nicht aus? Muss man Change-Management aktiv betreiben, damit Keep-Management nötig wird und funktioniert? Welche Rolle spielt der Faktor Mensch im Keep-Management? Wo kann man mehr über Keep-Management erfahren, wie sieht der Einstieg in die organisatorische Verankerung aus?
The ASUG Research team joins the podcast to break down its recent research project focused on change management. We dive into how members of the ASUG community are approaching change management, and the hurdles they are reporting when rolling these strategies out along side large scale digital transformation projects. Key InsightsThe large volume of change management projects in the ASUG communityThe importance of executive buy-in and organizational communication to change management successOvercoming resistance to changeRelated InsightsRead our conversation with Weyerhaeuser CIO Rebecca Straka about the organizations transition from SAP ECC to SAP S/4HANAJoin the ASUG BTP Community on Feb. 17 for a community conversation focused on the SAP Build portfolio
Summary In this episode, Andy talks with Steve Jaffe, author of The Layoff Journey: From Dismissal to Discovery. Steve has been laid off four times over the course of his career, and those experiences shaped a thoughtful, practical framework for navigating the emotional and professional aftermath of job loss. Andy and Steve explore why layoffs feel so personal even when we are told they are not, how identity often gets tangled up with job titles, and why the emotional response to a layoff closely mirrors the stages of grief. Steve explains why those stages are not linear, what denial, pain, and negotiation really look like in practice, and why trying to rush straight to acceptance can backfire. You will also hear practical advice for leaders who must conduct layoffs, as well as guidance for professionals who worry they might be laid off in the future. From preserving dignity in difficult conversations to preparing financially, emotionally, and professionally before uncertainty hits, this discussion offers insight for both sides of the table. If you are navigating uncertainty, supporting others through change, or simply want to be better prepared for whatever comes next, this episode is for you! Sound Bites "I wanted to give people a roadmap to process their layoff and the grief of their layoff in months rather than years." "One of the things that makes losing a job difficult is we tie our identity up in what we do." "And then in that period, before you've landed your next job, you're in this messy middle of Who am I?" "Define yourself not by what you do, but by who you are and what you bring to the table." "I've seen people be named Employee of the Year in January, and by June they're getting laid off." "Layoffs don't measure your worth. They measure a company's priorities." "The stages of grief are not linear. You can feel all of them in one day." "Your job title is not who you are." "Acceptance can become a way to skip discomfort instead of dealing with loss." "If you don't process the grief, it shows up later as baggage." "Dignity matters in the first minutes of a layoff conversation." "You want to build your network before you need it." "The person you were before a layoff will not be the same person after." Chapters 00:00 Introduction 01:45 Start of Interview 02:00 From First Layoff to Fourth: Taking It Personally 02:50 How the Layoff Process Has Changed Over Time 06:52 The Messy Middle Between Job Loss and What's Next 10:40 Why the Stages of Grief Apply to Layoffs 14:07 What Denial Looked Like in Steve's Experience 17:19 Balancing Emotional Honesty and Professional Reputation 22:08 The Quote That Opens the Book 23:00 Can You Jump to Acceptance Too Quickly? 24:58 When Past Layoffs Create Baggage at the Next Job 26:42 Advice for Leaders Who Have to Do Layoffs 28:55 Handling Performance-Based Separations with Integrity 30:40 How to Prepare Now If You Worry About Being Laid Off 32:46 End of Interview 33:33 Andy Comments After the Interview 37:37 Outtakes Learn More You can learn more about Steve and his work at TheSteveJaffe.com. For more learning on this topic, check out: Episode 163. A short three-minute video Andy put together about what to do before losing your job. Episode 310 with Jeff Gothelf, about how to let your next job find you. Episode 230 with Scott Belsky. Not specifically about layoffs, but full of insights on careers, growth, and the hiring process. Level Up Your AI Skills In the outtakes, Andy and Steve talk about how AI is changing the workplace. If you want to be better prepared for an AI-infused future, check out our AI Made Simple course. Just go to ai.PeopleAndProjectsPodcast.com. Thanks! Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader. That's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than five minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: Leadership, Layoffs, Career Transitions, Organizational Change, Emotional Intelligence, Resilience, Identity at Work, Grief, Workforce Planning, Change Management, Professional Development The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic Drive Indie Rock by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license
Viele Führungskräfte erleben genau das: Das Team arbeitet hart, alle sind beschäftigt, die Tage sind voll – und trotzdem bleiben die Ergebnisse hinter den Erwartungen zurück. In dieser Folge des LEITWOLF® Podcasts spricht Stefan darüber, warum das kein Leistungsproblem ist, sondern fast immer ein Führungsproblem. Er zeigt, wie leicht Aktivität mit Wirkung verwechselt wird, warum zu viele Prioritäten Fokus und Energie zerstören und weshalb vage Führung zwar gut gemeint, aber hochgradig ineffektiv ist. Busy zu sein fühlt sich produktiv an – Ergebnisse zu liefern ist deutlich unbequemer. Stefan teilt drei konkrete Hebel, mit denen Führungskräfte sofort Wirkung erzeugen können: Ergebnisse statt Aufgaben klar definieren, radikal auf wenige Prioritäten fokussieren und regelmäßig ehrliche Ergebnis-Checks durchführen. Es geht um Klarheit im „Was“, Freiheit im „Wie“ und den Mut, konsequent zu entscheiden, was nicht gemacht wird. ––– Nimm gerne an dieser anonymen Umfrage teil, damit wir diesen Podcast für Dich optimieren können: https://forms.gle/WTqCeutVXV2PsjBH9 Gefällt Dir dieser LEITWOLF® Leadership Podcast? Dann abonniere den Podcast und beurteile ihn bitte mit einer Sternebewertung und Rezension bei iTunes und/oder Spotify. Das hilft uns, diesen LEITWOLF® Podcast weiter zu verbessern und sichtbarer zu machen. ––– Buche Dir JETZT Deinen Zugang zur LEITWOLF® Academy: https://stefan-homeister-leadership.com/link/leitwolf-academy Möchtest Du konkrete Tipps oder Unterstützung, wie gutes Führen in Deinem Unternehmen definiert und umgesetzt werden kann, dann schreibe Stefan eine Mail an: homeister@stefan-homeister-leadership.com ODER Vereinbare hier direkt ein kostenloses Beratungsgespräch mit Stefan: https://stefan-homeister-leadership.com/link/calendly // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVED ____ LEITWOLF Podcast, Leadership, Führung, Management, Stefan Homeister, Podcast, Business Leadership, Erfolgreich führen, Unternehmensführung, Führungskompetenz, Leadership Development, Teammanagement, Leadership Skills, Selbstführung, Leadership Coaching, Leadership Training, Karriereentwicklung, Führungspersönlichkeit, Erfolgsstrategien, Unternehmenskultur, Motivation und Leadership, Leadership-Tipps, Leadership Insights, Change Management, Visionäre Führung, Leadership Interviews, Erfolgreiche Manager, Unternehmer-Tipps, Leadership-Best Practices, Leadership-Perspektiven, Business-Coaching
What happens when great people bring their old culture into your organization—and no one talks about it? In this episode of the Build a Vibrant Culture Podcast, Nicole Greer is joined by Lisa Hazen, co-author of Culture Shock and founder of StoriTel, for a deep dive into the hidden force shaping organizations from the inside out: microcultures.Lisa draws on 25+ years in the biopharma industry to explain how microcultures form, why they're not inherently bad, and how—when left unmanaged—they can quietly erode collaboration, innovation, and trust. Together, Nicole and Lisa explore how leaders can turn culture shock into a strategic advantage by intentionally shaping an agile, resonant employer brand.This conversation is packed with real-world examples, practical frameworks, and powerful insights for leaders navigating growth, mergers, high turnover, or constant change—whether you're in biopharma or any people-driven industry. If you care about retention, resilience, and results, this episode is a must-listen.Vibrant Highlights06:45 – Microcultures form when people bring more than their resumes into a new organization; they bring shared habits, language, and ways of working that can subtly reshape culture.10:15 – Microcultures aren't inherently negative and can drive fast productivity, but when left unmanaged they create silos, exclusion, and internal disconnect.13:45 – Resilience is not an innate trait but a learned skill, and coaching provides a critical anchor for employees navigating constant change and instability.18:30 – Building an agile, resonant employer brand requires identifying authentic cultural themes, intentionally evangelizing them, and continuously adapting as the organization evolves.44:15 – The cost of ignoring culture and microcultures is exponentially higher than the cost of investing in them, impacting innovation, retention, and long-term business health.Connect with Lisa:Culture Shock by Lisa Hazen & Kim Hazen: https://a.co/d/dNSyIdzWebsite: https://www.storitel.com/LinkedIn: https://www.linkedin.com/in/lisahazenstoritel/LI Business: https://www.linkedin.com/company/back-bay-storitel/BONUS: Email nicole@vibrantculture.com to receive a FREE Change Readiness Assessment!Also mentioned in this episode:Who Moved My Cheese by Spencer Johnson: https://a.co/d/3i9zXc2The Danger Booth: https://www.thedangerbooth.com/Listen at vibrantculture.com/podcast or wherever you get your podcasts!Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.Visit vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE
Chain of Learning: Empowering Continuous Improvement Change Leaders
What if the reason your learning feels productive—but your impact feels stuck—has nothing to do with effort?Many change leaders and improvement practitioners are excellent learners. You're likely a Learning Enthusiast—like me. You read the books, attend the workshops, listen to podcasts, and gather ideas with genuine enthusiasm.And yet, despite all that effort, learning doesn't always turn into impact. In fact, it can sometimes lead to overwhelm or paralysis—more ideas, more options, and less clarity about what to actually do.I've lived this pattern myself, and I see it again and again in my work with leaders around the world. When learning becomes something we collect rather than something we practice—and bring to fruition through our habits—it stalls our impact.The challenge isn't gaining more knowledge.It's learning how to turn insight into behavior—and connect behavior to results.In this episode, I explore a critical shift: moving from the Chain of Learning® to a Chain of Impact.Instead of treating continuous learning as something to acquire, I invite you to see learning as something to harvest—by making the value chain of impact explicit: turning insight into specific behaviors, practicing them deliberately through doing and reflection, and connecting that practice to the impact it creates for people and results.If you care deeply about learning, growth, and people—and want to build the capability to translate learning into action and impact—this episode will help you do exactly that.YOU'LL LEARNHow to recognize when learning feels productive but isn't changing how you actually show up as a leaderHow to make the connection between learning, behavior, and impact visible—and actionableWhy behaviors—not intentions, traits, or inspiration—are the real bridge between learning and resultsHow treating leadership actions as experiments helps you learn by doing and reflection, not just aiming for a targetWhy harvesting learning means finishing what's ready—not endlessly adding more ideas or initiativesIMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/65 Check out my website for resources and ways to work with me KBJAnderson.comDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripTIMESTAMPS FOR THIS EPISODE:00:59 Why doing more is not mean progress02:13 The invisible trap of when we are focused on learning vs. putting it into practice02:27 Harvest - what it means and why it's a fitting word for 2026 05:04 The difference between learning and behavior in creating impact05:25 How to apply Intention = Heart + Direction® to close the execution gap07:40 Four key practices to take action on learning to impact your work and life 07:48 [ONE] Make the learning itself concrete and specific09:00 [TWO] Focus on specific observable behaviors, not traits that we want to develop10:48 [THREE] Identify the gap you want to close and identify what you expect to happen and the impact when you put the learning into practice11:42 [FOUR] Reflect and adjust for accelerated improvement12:49 Where intention stems from and why intention plus direction is important to see results13:54 How leaders turn into impact through the Immersive Japan Leadership Experience14:52 Three open ended questions for leaders to reflect on to create a clear action plan17:07 Josef's experience in shifting from being seen as an expert to a trusted partner18:06 Questions to ask to help break the telling habit21:12 How the meaning of “harvest” is focused on collaboration and creating the space for others to grow22:40 Reflection questions to reflect on to make an impact through your behaviorP.S. This episode happens to be released on my birthday
In this episode of the Manufacturing Culture Podcast, Jim Mayer speaks with Andrew Johnson about the intricacies of manufacturing culture, the importance of authenticity in leadership, and lessons learned from early-career failures. They discuss the dynamics of family businesses, the challenges of innovation, and the evolution of ShelfAware as a digital inventory management platform. The conversation also touches on change management in the manufacturing sector and the future of American manufacturing, highlighting the need for innovation and a return to the trades.TakeawaysMost supply chain conversations focus on systems, margins, and speed.Culture in a work context is all about authenticity.Failures in early career can lead to valuable lessons.Family dynamics can complicate business operations.Innovation requires clear communication and employee buy-in.The evolution of ShelfAware was driven by customer needs.Change management is crucial in the manufacturing sector.American manufacturing is on the brink of a renaissance.Investing in trades can provide job stability and fulfillment.Innovation must focus on creating better, stronger products.Chapters00:00 Introduction to Family Business Dynamics05:04 Understanding Culture in Manufacturing07:17 Lessons from Early Career Failures13:12 Rebuilding Culture After Setbacks15:29 Influences from Family Business Leadership17:56 Navigating Family Dynamics in Business21:32 Evolution from O-Rings to ShelfAware28:15 Change Management in Industrial Settings29:56 Innovation vs. Tradition in Manufacturing34:18 The Role of Leadership in Change Management37:09 The Renaissance of American Manufacturing37:36 Heavy Tech: A New Venture in Manufacturing47:12 Rebuilding American Manufacturing: Challenges and Opportunities
Everyone loves a shiny demo. Nobody wants to talk about the messy middle: implementation. That's where budgets blow up, timelines slip, and teams quietly blame the software.Nate Johnson (CEO of GLCS) joins Blythe Milligan to break down what actually makes logistics tech rollouts work.The first question teams skip: “Why are you buying this?”Why “go-live” is not the same thing as successThe hidden costs that show up after the subscription feeWhy training and documentation decide adoptionIntegrations, EDI, and why “it should connect” is usually a lieAI in logistics: what's real, what's marketing, and what buyers should demandLinks:Connect with Nate on LinkedIn (and you better tell him Blythe sent you)GLCS WebsiteNate's podcast, Driving ForwardWatch the video version here.Feedback? Ideas for a future episode? Shoot us a text here to let us know. -----------------------------------------THANK YOU TO OUR SPONSORS! SPI Logistics has been a Day 1 supporter of this podcast which is why we're proud to promote them in every episode. During that time, we've gotten to know the team and their agents to confidently say they are the best home for freight agents in North America for 40 years and counting. Listen to past episodes to hear why. CargoRex is the search engine for the logistics industry—connecting LSPs with the right tools, services, events, and creators to explore, discover, and evolve. Digital Dispatch maximizes and manages your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.
Agile change management in higher education is no longer optional. Institutions are navigating continuous disruption from AI, shifting student expectations, workforce pressures, and internal cultural resistance. The challenge leaders face is not how to implement change once, but how to build the institutional ability to adapt continuously. In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Dr. Christine Janssen Founder and CEO of Edstutia, an immersive learning company focused on adult learning, about why higher education must move from traditional change models to an agile, iterative approach to leadership, teaching, and institutional strategy. Drawing on her experience in both higher education and entrepreneurial environments, Janssen explains why institutions struggle when they treat change as a project rather than an operating condition. McNaughton and Janssen outline how agile thinking, faculty adaptation, and a willingness to experiment have become essential leadership capabilities for presidents, boards, and faculty alike. Some of the Topics Covered: · Why traditional change management models no longer match today's environment · How agile, iterative approaches help institutions adapt faster than governance cycles · Why AI is exposing weaknesses in traditional teaching and assessment methods · The role of faculty culture as both a barrier and a solution to meaningful change · Why preparing students for uncertainty requires faculty to be comfortable with it · How institutions risk becoming the "yellow cab" in a world expecting "Uber-level" responsiveness Real-World Examples Discussed: · How AI forces faculty to redesign assignments and assessment methods · Why student evaluations often measure the wrong outcomes · How other industries were disrupted by ignoring customer expectations · Examples of leaders who prioritize faculty development and innovation Three Key Takeaways for Higher Education Leadership 1. Institutions must change how they think about change before they can change behaviors. 2. Faculty partnership and professional development are essential to institutional adaptability. 3. The greatest risk to higher education is waiting to see what others will do. This episode offers higher education leaders a practical framework for understanding why many institutional struggles stem not from isolated issues, but from an outdated approach to change itself. Read the transcript: https://changinghighered.com/agile-change-management-for-higher-education-leaders/ #HigherEducation #ChangeManagement #HigherEducationPodcast
ipad4productivity - Produktiver mit dem iPad im Unternehmen mit Thorsten Jekel
In dieser Podcastepisode geht es um den Anthropic Economic Index und daraus resultierende Jobwandel-Trends von Augmentierung bis hin zu Beyond the Hype. Shownotes: https://digital4productivity.de/digitales-changemanagement-zwischen-technik-pain-points-und-mitarbeiterintegration Youtube-Video: https://youtu.be/VH52snczFMs In diesem Podcast geht es um produktive Digitalisierung mit: iPad Microsoft 365 Online- und Hybrid-Events Grundsatzthemen und Trends Mehr Informationen unter https://digital4productivity.de jekel & team Immanuelkirchstrasse 37 D-10405 Berlin Tel: +49 30-44 0172 99 Mobile: +49 170-93 170 93 E-Mail: t.jekel@jekelteam.de Web: https://digital4productivity.de/
Key TakeawaysAI's progress: Wiese expresses excitement to return to the event after a year to hear real case studies on how people have embraced AI, especially appreciating the human and change‑management side of this transformational journey. Specifically, she's eager to learn where organizations have tested, scaled, or faced pushback over the past 12 months, noting that adopting AI is an ongoing, iterative process.Curating the agenda: "I think my number one view of all of the submissions was around innovation," notes Wiese, who played a role as a Programming Committee Board member, selecting sessions for the 2026 AI Agent & Copilot Summit agenda. In her process, she looked for examples of where organizations have truly innovated with this technology. "I want honest, too. You know, 'this is what we tried. It didn't work, but we came back at it, here's how'".AI's impact on women in tech: On Thursday, March 19, Wiese will lead a Fireside Chat around her new book, "You're on Mute." The book explores whether AI has actually helped women enter and thrive in the tech industry amid persistent adoption and trust gaps. Through stories from contributors, it examines AI's impact on leveling the playing field and encourages more women to see AI as a path into tech.Event expectations: The real power of conferences and events comes from being together, notes Wiese. With the lineup of speakers, she believes attendees will gain access to candid insights and meaningful peer connections. Visit Cloud Wars for more.
Dr. Tracie Edwards delivers a sharp and appealing perspective on digital transformation. She shifts the focus from technology to people. Dr. Tracie sees the BA as a change leader, where empathy and trust are the true drivers of adoption of digital transformation. Dr. Tracie coherently argues that adoption and delivery are inseparable. Change management must start early in projects, not as an after thought. She elevates the BA from requirements gatherer to trusted change leader via an emotional and strategic bridge between leadership and frontline staff. The discussion is practical, human-centred, and a strong call to reframe transformation success around culture, trust, and capability building, in today's AI-driven transformation landscape.See the YouTube video at https://www.youtube.com/watch?v=SDb3tSVR4B4See the book's website at evolvinganalyst.com.
In this episode of the Engineering Influence podcast, we sit down with Betsy Bond from Prosci to discuss the importance of good change management in the AEC industry. In today's rapidly evolving engineering landscape, even the best technical solutions can fall short if organizations struggle to adopt and sustain change. Leaders need the skills to guide teams through transitions, reduce resistance, and ensure new processes, technologies, and strategies deliver their intended value. ACEC is excited to partner with Prosci to offer their Change Management Certification Program, a world-class, immersive learning experience designed to equip engineering professionals with the tools, expertise, and ongoing support needed to lead successful organizational change. Learn More & Register Now: https://www.acec.org/education-events/education/online-education/prosci-change-management-certification/
In this episode of the Campus Technology Insider Podcast, Rhea Kelly, Editor-in-Chief of Campus Technology, dives into leadership in higher education IT with Sean McDonald, president of MOR Associates. They discuss defining leadership, the major challenges for leaders today, including complexity and prioritization, and how AI is shaping the future of higher ed. Sean shares his insights on creating a culture of shared governance, fostering diverse perspectives, and the importance of strategic thinking. 00:00 Introduction and Guest Welcome 00:26 Sean McDonald's Background and Work 01:11 Defining Leadership in Higher Education 03:17 Challenges for Leaders in Higher Education 03:54 Complexity and Focus in Higher Ed IT 06:51 Strategic Thinking and Leadership 10:11 Shared Governance and Change Management 13:40 Impact of AI on Leadership 16:53 Overcoming Leadership Challenges 22:26 Practical Leadership Tips and Coaching 25:09 Final Advice for Aspiring Leaders 27:10 Conclusion and Podcast Sign-off Resource links: MOR Associates Five Forces model Music: Mixkit Duration: 28 minutes Transcript (coming soon)
What does it take to deliver fast while leading with long-term impact? In this episode of the LEITWOLF® Podcast, Stefan speaks with Erling Eriksen, CEO of Norstat. Erling started his career as a trainee and became CEO within just 16 years — a remarkable journey shaped by focus, discipline, and continuous self-development. They discuss the essence of good leadership, lessons from both military and corporate environments, and how to recognize and develop leadership talent. Erling also shares how he handles the responsibilities of the CEO role, sets clear priorities, and why saying “no” is one of the most important leadership skills. A clear and personal conversation about modern leadership, speed with substance, and the mindset that enables sustainable success. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching
In this episode of Frontline Innovators, host Justin Lake welcomes Anna Karousis, Senior Director of Change Management with more than 15 years of experience helping organizations navigate complex technology and process change. Together, they unpack why frontline technology initiatives so often fail to deliver on their promised ROI, and what leaders can do differently to drive real adoption, trust, and long-term value.  Anna brings a grounded, frontline-first perspective to change management, challenging common assumptions about automation, efficiency, and “go-live” success. This conversation is especially relevant for leaders responsible for large, distributed frontline teams who are expected to modernize operations while keeping the business running. Key Points to Listen For: The Hidden Cost of Poor Adoption: Anna explains how failed adoption erodes not just financial ROI, but “people ROI”, damaging trust, confidence, and engagement among frontline workers. Why Automation Isn't the Answer: The discussion reframes automation as a “dirty word” when applied to broken processes, emphasizing the importance of fixing workflows before digitizing them. Measuring What Actually Matters: Justin and Anna explore why organizations stop measuring ROI after implementation, and how defining success beyond “on time and on budget” changes outcomes. Frontline Reality vs. Leadership Assumptions: From technology literacy gaps to fear of making mistakes in enterprise systems, Anna shares real-world examples that highlight the disconnect between design decisions and frontline experience. The Importance of Time in Change: They break down why productivity dips are normal after go-live, why leaders must plan for them, and how setting realistic expectations builds trust. Super Users and Unspoken Leaders: Anna discusses the critical role of frontline influencers and change champions, and how investing in them can dramatically increase adoption and feedback loops. “Act and Transact”: A Simple Phrase for a Complex Problem: Anna introduces a powerful concept that captures the frontline challenge of modern enterprise systems: doing the work isn't enough unless it's accurately transacted in the system. Tune in for a thoughtful, practical conversation on what it really takes to make frontline technology investments successful—without disrupting the business or burning out the people who keep it running. YouTube: https://youtu.be/B5shttps://youtu.be/Ek2A8FkudbYbH7YrXtA Spotify: https://open.spotify.com/episode/2Y4Vjf3X97AXc5Re4TwIjq?si=_n4-Isq-TmmjxpJdQ4gH6w Apple Podcasts: https://podcasts.apple.com/us/podcast/act-transact-the-frontlines-role-in-enterprise/id1572329402?i=1000747020374 Amazon Music:
In this episode of the Risk & Insurance Education Alliance Insights podcast, CEO William Hold talks with Dan Chuparkoff, AI expert, innovation educator, and former product leader at Google, McKinsey, and Atlassian. Dan shares his compelling journey—from discovering disruptive technology as a teenager in an architecture firm to spending 25 years guiding teams through massive shifts in how work gets done.He discusses how early exposure to breakthrough tools shaped his understanding of digital transformation, why AI is accelerating faster than any previous change in workplace technology, and how professionals can adapt without fear. Dan explains the real impact of AI on today's workforce—why it takes away repetitive tasks rather than entire jobs, how it turns “word managers” into problem solvers, and why human skills like empathy, creativity, and judgment remain more valuable than ever. This conversation is full of insights into the future of work, collaboration, and the growing importance of authentic human connection in an AI‑saturated world. Key Topics Covered:✅ Dan's early journey from architecture intern to software developer✅ Lessons learned from leading teams at Google, McKinsey, and Atlassian✅ How AI evolved from autocomplete to powerful generative assistants✅ Why AI won't replace most jobs—but will reshape daily tasks✅ Improving productivity with AI: meetings, email, communication, and strategy✅ The “analog renaissance” and the rising value of real human interaction✅ How professionals in risk and insurance can prepare for AI‑driven change Why Listen:If you're an insurance professional, leader, educator, or simply curious about how AI will redefine work, this episode offers practical guidance and a forward‑looking perspective. Dan's insights will help you understand the opportunities, limitations, and human implications of AI—empowering you to adapt, innovate, and thrive in a rapidly changing industry.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
What does it take to lead when the mission that defined a generation must come to an end? In this powerful episode of Achieving Success with Olivia Atkin, Olivia sits down with Dorothy Rasco, a former senior leader at NASA whose career helped guide one of the most complex and emotional transitions in spaceflight history the retirement of the Space Shuttle program. This conversation goes far beyond aerospace, revealing what leadership looks like when the stakes are historic, the decisions are unpopular, and the responsibility extends far beyond yourself.Dorothy shares what it was like to help retire an icon while honoring its legacy, navigating loss, resistance, and change inside an organization built on mission-first thinking. From leading teams through uncertainty, balancing innovation with safety, and communicating “the why” when not everyone agrees, to the quiet leadership lessons learned offstage listening more than speaking, respecting every role on a team, and understanding when to hold on and when to let go. This episode is a masterclass in leadership, adaptability, and legacy. Whether you're leading a team, building something new, or facing a season of change, this conversation offers rare insight into how progress is made not by erasing the past, but by carrying it forward with intention.Want to start your own podcast, grow your show, or get featured as a guest? Let's map it out together. Book a free clarity call with Olivia to explore the next best move for your podcast strategy whether you're building from scratch, ready to scale, or looking to use guesting to grow your brand. MeetwithOlivia.meNeed more inspiration or tools?Access Olivia's book, podcast growth resources, and done-for-you support at Achieving-Success.comGet the Podcast Growth Partner For Yourself: Want to cut your content time from 12–20 hours a week down to under 30 minutes without sacrificing strategy, voice, or quality? The Podcast Growth Partner is the customized AI system built from Olivia Atkin's proven frameworks, giving you titles, descriptions, SEO, and monetization support in minutes. Access it here: ACHIEVING SUCCESS LLCStay Connected With Us:LinkedIn: achieving-success-llcInstagram: @_achievingsuccessTwitter: @_achievesuccessFacebook: @Achieving SuccessBecome a supporter of this podcast: https://www.spreaker.com/podcast/achieving-success-with-olivia-atkin--5743662/support.
You asked, we're answering. In this listener Q&A episode, Amber and Carolyn tackle the hard questions GTM leaders are wrestling with behind closed doors…from broken attribution models to navigating organizational resistance when you're trying to drive real change.In this episode:Real talk on entrepreneurship: the wins, the loneliness, and knowing when to walk awayNavigating organizational resistance when you're championing changeWhy being in the top 5% of GTM leaders means accepting you're always pushing uphillWhy first-touch and last-touch attribution keep haunting you (and how to finally escape)How to get executive buy-in when everyone's comfortable with the status quoWhy deals from different sources have wildly different ACVs and win ratesThe systematic reality of revenue generation, and why singular attribution models completely miss itThis isn't surface-level advice. Amber and Carolyn are in the trenches daily with CROs, CMOs and RevOps leaders, rearchitecting go-to-market strategies and challenging sacred cows. We're bringing real examples to this convo, honest reflections about entrepreneurship, and zero sugarcoating about what separates companies that evolve from those that don't.Keep sending your questions. We want to hear your hot takes, especially if you disagree with what we're saying.
What happens when adaptation isn't a phase, but a permanent state of existence? Knownwell CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao conclude our change management miniseries by arguing that resilience now beats optimization. The group explores why governance should actually accelerate speed rather than slow it down, and why modern leadership requires the vulnerability to learn in public versus continually exhorting your team to become "AI-first." Plus, Pete Buer shares part two of his interview with innovation expert and author Scott Anthony. Scott explains why leaders should "lead by letting go"—allowing experiments to make the decisions—and shares how teams can "sue a process" to remove friction. Don't miss the final verdict on the human side of AI adoption and a closing insight from DeepSeek. Watch the full episode on YouTube: https://youtu.be/Jz7emfLAP8c Try Knownwell free for 30 days: www.knownwell.com/30days Pick up Scott Anthony's new book, Epic Disruptions.
#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com Takeaways- The biggest misconception is that most people are excited about transformation.- A small percentage of the workforce drives the majority of results.- The top 20% of employees contribute to 80% of outcomes.- The top 1% can drive a quarter of the results.- Most employees are tied to their current work methods.- Transformation may not feel significant to the majority.- Business leaders often assume support without engagement.- Engaging employees is crucial for successful transformation.- There is often an under-investment in change management.- Leaders must facilitate change rather than just declare it. 00:00 – Welcome & Jeff's Backstory in HR TransformationAdam kicks off the POZcast and introduces Jeff Williams, president and CFO at Aptia, walking through his career leading massive HR and business transformation efforts at Paychex, ADP, Alight, Aon and more.01:13 – Growing Up With a Self-Made FatherJeff shares his family story: born Canadian, raised American, youngest of eight, and the journey of his dad going from drafting apprentice to CEO at the same company over 33 years—and the lessons embedded in that.02:35 – Early Lessons: Hard Work, Humor & LossJeff reflects on what he learned from his father before losing him at 19: the value of hard work, eating fast at a crowded table, and keeping humor and lightness at the center of life and leadership.03:45 – From Telecom to the People Business (ADP Entry Point)Jeff explains how he moved from technology and telecom into human capital, taking on the role leading ADP's Canadian operations and discovering the power of the HR and benefits space.04:38 – Hiring at a High Bar: Talent, Drive & InstinctsAdam asks how Jeff hired to ADP's level. Jeff lays out his hiring philosophy: ambition beyond natural gifts, complementary skills, people better than him in key areas—and why he trusts his instincts on fit.06:25 – Real Leadership: Hiring People Better Than YouThey dig into succession, “making yourself dispensable,” and the idea that if you can't take a vacation without everything falling apart, that's a failure of leadership, not a badge of honor.07:30 – Pre-Email Days & The Human Side of WorkJeff remembers the 286/386 era and talks about how, before digital tools, people invested more in each other in person—inside and outside of work—and how that shaped deeper relationships.08:43 – Remote Work, COVID, and an Isolated WorkforceThey go deep on the pandemic: the rapid shift home, the early productivity spike, inflation pressures, relocation, and the rise of isolation and mental health issues as remote work took hold.11:10 – Young Workers, Office Longing & Loyalty ShiftsAdam shares what he's seeing with candidates who actually want to be in-office to learn through osmosis. Jeff talks about building the next generation of leaders and how in-person time rebuilds fabric and loyalty.13:32 – Mental Health, Home Setups & Productivity RealityThey unpack the assumption that everyone has an ideal home workspace—calling out caregiving, cramped spaces, kids, and distractions—and how that's quietly driving some people back to the office.14:51 – Why Jeff Bet on Aptia & the Move to BostonJeff explains what drew him to Aptia: the chance to build something differentiated and lasting, formalize his cross-border life, and finally live and work in the same country as his family.17:42 – The Big Vision: Building the Best Benefits Company in AmericaJeff outlines his ambition to build the best (not necessarily biggest) benefits services and administration company—one loved by clients, employees, and partners while supporting the communities they serve.19:04 – Benefits as a Talent Magnet: Total Rewards, Not Just SalaryThey talk about smart candidates, how benefits (health, financial, time off, ancillary) close offers, and why companies need to position total rewards early and clearly in the hiring process.21:13 – Closing the Benefits Understanding GapJeff shares the reality: most employees don't fully understand or appreciate their benefits. He talks about accessibility, education, and surfacing value in ways employees actually grasp.22:33 – Introducing Aptia One: Seamless, AI-Led Benefits ExperienceJeff breaks down Aptia One—how it's designed to create simple, AI-led, consumer-grade experiences for employees, employers, and partners across phone, web, and natural language interfaces.25:14 – How Jeff Is Personally Upskilling in AIJeff shares his approach to AI as a leader: consuming everything he can, learning from experts, applying lessons from previous waves of tech disruption, and staying hyper-relevant to where markets are heading.26:54 – Realistic AI: Simplicity, Accuracy & Avoiding AI-WashingThey discuss using AI to simplify journeys, NOT over-hyping capabilities, and why, in a business where you must be nearly 100% accurate on benefits, you must apply AI carefully and responsibly.28:43 – The Hard Truth About TransformationJeff calls out a big misconception: leaders assume everyone's excited about transformation. He explains why frontline employees often aren't enlisted as deeply as leaders think and why change enablement is under-invested.30:18 – Service, Soul & Corporate PhilanthropyThe conversation shifts to service: Jeff's history with DEI, United Way, and community work, and why doing something for others makes him feel more complete as a human and leader.31:25 – Why People Want Companies With a SoulJeff explains how corporate philanthropy, whether via one flagship cause or hyper-local initiatives, shapes belonging, engagement, and the desire to work for companies that care about more than profit.33:55 – Jeff's Son's Cancer Journey & Life Perspective ShiftsJeff shares the powerful story of his son Kevin's osteosarcoma diagnosis at 13, the grueling treatment, and how that battle reshaped his view on perseverance, priorities, and what really matters.36:26 – Adam's Own Cancer Battle & Shared PerspectiveAdam opens up about his recent Hodgkin's lymphoma remission, the physical and emotional toll, and how surviving cancer reframes life, work, and gratitude for both of them.40:04 – What Keeps Jeff Up at Night: Stewardship & FamilyJeff talks about being a “work in progress,” how life is now about his kids, his wife, and his responsibilities, and the ongoing chase to be a good steward for his family, business, and community.41:48 – Optimism About Humanity & The Future of BenefitsJeff shares a global perspective: wherever he goes, people want similar things for their families and communities. He then lays out the “big three” of benefits—health, wealth, and time off—as core holdings.43:26 – Designing Benefits Like a PortfolioThey dig into tailoring benefits to your population (e.g., menopause benefits, pet insurance, nonprofit-oriented perks), feeding what works, starving what doesn't, and iterating to truly serve your people.44:37 – Redefining Success: Energy for the Journey AheadIn closing, Jeff defines success not by titles or money, but by whether you still wake up excited for what's ahead—at work, at home, on the golf course, and in life overall.46:08 – Wrap-Up & Where to Find Jeff and AptiaAdam closes the episode, sharing where listeners can learn more about Aptia, connect with Jeff on LinkedIn, and reminding everyone to review, subscribe, and keep being good to themselves and better to others.
When was the last time you paused before taking action to ask, “What problem am I really trying to solve?” In this episode, I sit down with Kendra MacDonald, CEO of Canada's Ocean Supercluster, to unravel what it means to lead with purpose in a rapidly changing world. The conversation starts with her daring career move from a global role at Deloitte to building a new organization from the ground up, which was fueled by a passion for meaningful innovation.If you've ever questioned your own courage to change course or felt the tug-of-war between personal boundaries and professional expectations, Kendra offers practical wisdom. She talks through her steps to manage risk when taking on something new, using self-reflection rather than bravado to guide decision-making. Facing imposter syndrome? She's been there too, and her advice is grounded and honest: focus on your unique contributions and let curiosity lead, especially when you're the newcomer in the room.For leaders building teams, or founders starting with just a vision, the conversation surfaces actionable insights such as the crucial role of constant communication, the importance of recognizing and rewarding small acts of courage in teams, and the need to set and protect personal boundaries to stave off burnout. Kendra is transparent about the challenges of remote work and the ongoing experiment to keep her own organization connected across digital distance.True leadership is about the quality of the questions we ask ourselves and others. Tune in for an inspiring conversation about how we can do both.What You'll Learn- Strategies for overcoming the fear of career pivots.- How to motivate teams to embrace innovation… without being annoying!- Balance operational realities with purpose-driven missions.- Build a thriving remote team culture.- Overcoming imposter syndrome and leading as an introvert.Podcast Timestamps(00:00) – Career Journey: From Deloitte to Ocean Economy(07:06) – Innovating with Purpose: Framing the Right Problem(09:45) – Courage to Change: Navigating Career Transitions(12:29) – Building Organizations from the Ground Up(15:17) – Setting Boundaries & Personal Clarity in Leadership(18:13) – Leading as an Introvert: Speaking, Visibility & Energy(24:28) – Top Leadership Qualities for Today's World(28:15) – Motivating Teams & Driving Innovation(39:09) – Leading in AI & Tech-Driven TimesKEYWORDSPositive Leadership, Innovation, Purpose-Driven Leadership, Career Transition, Technology Adoption, Artificial Intelligence, Continuous Learning, Remote Work Culture, Organizational Culture, Psychological Safety, Courage, Resilience, Authenticity, Global Mindset, Diversity in Leadership, Work-Life Boundaries, Imposter Syndrome, Trust, Team-Building, Ethics in AI, Burnout Prevention, Curiosity, Change Management, Mentoring, CEO Success
Building Resilience, Confidence, and Human ConnectionIn this episode of Leading Through Crisis, John Kippen, a professional magician + resilience and empowerment coach, shares his powerful story of surviving a life-threatening brain tumor, living with facial paralysis, and rebuilding confidence through creativity, magic, and human connection. He and Céline unpack practical tools for emotional regulation, mindset shifts, and navigating uncertainty without fear. This conversation is a profound reminder that resilience is built and crisis can become an opportunity for growth and impact.Whether you're a business owner, executive, or leader navigating uncertainty, change, or burnout, this episode will challenge you to rethink failure, step outside your comfort zone, and reconnect with what truly matters.Key topics covered:▪️Leading through crisis vs. long-term adversity▪️Building resilience and emotional regulation under pressure▪️Confidence, failure, and mindset in leadership▪️The power of authenticity and human connection▪️Turning personal crisis into purpose and impactA special offer for our listeners…
The world of work has changed forever—and it's still changing. COVID 19 didn't just disrupt where we work—it transformed how we think about careers, leadership, learning, and culture. In this powerful conversation, Nicole Greer and Steve Cadigan unpack the aftershocks of the “workquake” and what they mean for both employees and employers.Steve shares insights from scaling LinkedIn from 400 to 4,000 employees, explains why learning velocity matters more than tenure, and challenges traditional ideas about loyalty, retention, and talent strategy. From embracing ambiguity and building entrepreneurial teams to rethinking training, alumni networks, and career ownership, this episode is packed with practical wisdom for leaders navigating today's hyper-change environment.If you care about building a vibrant, adaptive culture where people can grow and create value—this episode is for you.Vibrant Highlights:00:03:00 – Steve explains why the “pajama revolution” and remote work debates aren't going away, and why leaders must stop looking for a one-size-fits-all answer and start embracing flexibility.00:07:50 – Nicole and Steve dive into why tolerance for ambiguity is now a critical leadership skill and how being “more human” is the secret advantage AI can't replace.00:13:45 – A powerful mindset shift as Steve reframes loyalty, tenure, and turnover—and explains why creating value is what actually makes employees more valuable in today's workforce.00:22:25 – Steve drops a game-changing insight: people aren't disloyal to companies, they're loyal to learning—and explains what leaders must do to keep great people engaged.00:43:40 – A behind-the-scenes story from LinkedIn on learning velocity, revealing how leaders can identify fast learners and build future-ready talent from within.Connect with Steve:Steve's book, Workquake: https://a.co/d/i5StO4jSteve's website: https://stevecadigan.com/Also mentioned in this episode:Mindset by Carol Dweck: https://a.co/d/i43IUYwListen at vibrantculture.com/podcast or wherever you get your podcasts!Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.Visit vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE
Part Two is here. Dr. Tim Spurrell is back—and this time, we're talking more about what it really takes to lead change in healthcare without losing your people in the process.In this episode, Tim breaks down how great clinical leaders communicate through uncertainty, build alignment across teams, and keep standards high even when everything is shifting. If you've ever felt like you're pushing change uphill—while staff are exhausted, systems are strained, and expectations keep rising—this conversation will give you some practical strategies you can use.Guest: Dr. Timothy SpurrellHost: Amanda Laramie Thanks for listening! If you or someone you know should be interviewed for this show, send us an email. Check us out on: FacebookInstagramLinkedInOur WebsiteTikTokTwitterYouTube
Chain of Learning: Empowering Continuous Improvement Change Leaders
Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/What if the reason leading your organization's transformation feels heavy isn't the work itself—but the role you've been playing as a change leader?If you're a change leader, continuous improvement professional, or internal consultant, this tension may feel familiar. You're helping. You're busy. You're delivering results. And before you realize it, you're wearing every hat—facilitator, teacher, problem-solver, checker—all at once.That was my experience too as an internal change leader. And it's a pattern I see again and again in my work with internal change leaders and continuous improvement practitioners: when we're not clear on our role, we become the doers of transformation—when our real work is to enable others to lead it.In this episode of Chain of Learning, I'm joined by Jill Forrester, Director of Continuous Improvement at 3sHealth, to explore the leadership shift that changed how she and her team show up—and the impact they're having—by moving from helping to intentionally creating the conditions for learning and ownership.If you've ever felt the weight of carrying organizational transformation on your shoulders, this conversation will help you see why—and how redefining your role and how you help can change everything.You'll LearnWhy internal change leaders often become the default doers—and why that role isn't sustainableHow lack of role clarity creates confusion, overburden, and dependency for leaders and their internal clientsWhat it really means to create the experience for learning, not just drive improvement outcomesWhy clarifying and labeling your role and intention changes how others engageHow shifting from doing to enabling builds capability, ownership, and sustainable transformationABOUT MY GUEST:Jill Forrester has been a leader in health system transformation since 2012. She has collaboratively guided the development of a comprehensive management system at 3sHealth, encompassing patient and customer engagement, problem-solving and process redesign, strategic visioning and deployment, performance measurement, leadership coaching and development, and employee engagement. Jill is an active member of a strong provincial network of continuous quality improvement leaders dedicated to strengthening Saskatchewan's health system through learning-centered, people-focused practices.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/64 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Jill Forrester: linkedin.com/in/jill-forrester Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripDiscover how to get out of the Doer Trap: kbjanderson.com/doertrap TIMESTAMPS FOR THIS EPISODE:03:27 Jill's new role director of continuous improvement and when she realized she needed to make a shift05:00 The question, “Are we actually helping”? that changed how Jill viewed her role07:01 Why starting a training with questions makes a bigger impact10:12 Why opening up space for others to learn and contribute can improve engagement13:56 Two shifts Jill and her team made to clarify their roles for better continuous improvement outcomes and build confidence16:07 Labeling your role (even when it feels awkward) to better guide others to transformation22:47 What lead Jill to invest in the Japan Leadership Experience to take her leadership to the next level25:14 Seeing quality as trust and quality as love to reshape how you think about improvement25:44 What good 5S is as something you feel instead of a checklist27:16 An example of 5S in the Japanese culture29:20 The importance of long term thinking to sustain your company for decades30:42 How giving with two hands can be applied to your organization to show respect and support others33:08 The impact of creating space for others to ask questions and learn more quickly35:05 Doing less doing and creating the conditions to increase results and coach more effectively37:15 Reflections to shift from doers to catalysts of change 38:29 Top recommendation for change leaders and continuous improvement practitioners who want to show up in that different space from doing to enabling40:35 Your role as a change leader and creating an experience for others to learn and to lead change themselves42:38 The impact of an intention pause before your next meeting or discussion to help you shift from doing to enabling Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/
Jon Couture, CHRO at Vanguard, joined The Modern People Leader to share how Vanguard is balancing 50 years of legacy with the next 50 years of change. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode277Sponsor Links:
Text me!In today's conversation, I sit down with Jessica Jacobs, a change management expert and entrepreneur, who shares her journey from corporate America to starting her own consulting practice. Jessica reflects on her extensive experience in Fortune 15 companies, highlighting the lessons learned about personal passions and the importance of adaptability in the workplace. She emphasizes that the transition to entrepreneurship was driven by a desire to make a more significant impact in the realm of change management, where she and her partner, Alison, could implement innovative strategies to facilitate transformations in organizations.The discussion delves into the nature of change, both on an individual and organizational level. Jessica explains that while change can be uncomfortable, it is essential for growth. She offers practical advice for navigating change, such as embracing micro-experiments to ease into new habits. The conversation also touches on leadership qualities, emphasizing kindness, transparency, and the importance of emotional intelligence. Jessica concludes by encouraging listeners to focus on small, consistent steps toward their goals, reinforcing that everyone starts somewhere and improvement comes with practice.takeawaysIt's all about the pivotEverybody sucks at firstYou can't grow without feedbackFocus on micro-experiments to ease into changeKindness is a powerful leadership skillSmall steps compound into big changesEmotional intelligence sets great leaders apartChange is uncomfortable but necessary for growthTrust your team and delegate effectivelyBe open to feedback from all directionsLearn more about 3 Keys Consulting HERE or connect further with Jessica on LinkedIn HERESupport the showLINKS TO FREEBIES BELOW: WEEKLY NEWSLETTER where I share all the tips and tricks on how to grow organically online HERE If you are interested in sponsoring the show, send me a DM ABOUT THE HOST: Former Executive Recruiter turned Digital Marketing Expert & Entrepreneur. I'm here to show you that you can do it too! I help women to start, grow and scale their personal brand and business online through social media. In 2021 I launched ChilledVino, my patented wine product and in 2023 I launched The Feminine Founder Podcast and in 2025 I launched my Digital Marketing Agency called The Feminine Founder Marketing. I live in South Carolina with my husband Gary and 2 Weimrarners, Zena & Zara. This podcast is a supportive and inclusive community where I interview and bring women together that are fellow entrepreneurs and workplace experts. We believe in sharing our stories, unpacking exactly how we did it and talking through the mindset shifts needed to achieve great things.Connect with me on LinkedIn HERE IG @cpennington55 FB HERE Follow the podcast page HERE ChilledVino ...
In this episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Jason Greenwood, founder of Greenwood Consulting and host of the eCommerce Edge podcast.Jason has spent over 25 years working across eCommerce, with a sharp focus on B2B. The conversation centers on why B2B commerce has followed a very different path than DTC, and why many manufacturers and distributors are only now taking digital seriously.They talk about how COVID accelerated change, why marketplaces are one of the fastest-growing B2B channels, and what modern B2B buyers actually expect from suppliers today. Jason also explains why traditional KPIs like AOV and conversion rate don't tell the full story in B2B, and what metrics matter more.The episode also covers change management, sales team resistance, and how technology should support people instead of replacing them. Toward the end, Jason shares his take on when DTC brands should start thinking about wholesale and distribution, and what happens when they wait too long.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/mastering-ecommerce-marketing/Talk to us on Social:Eitan Koter's LinkedIn | Vimmi LinkedIn | YouTubeGuest: Jason Greenwood, Founder & Lead Consultant at Greenwood ConsultingJason Greenwood's LinkedIn | Greenwood ConsultingWatch the full Youtube video here:https://youtu.be/luahzCh6-fATakeaways:• B2B e-commerce is significantly behind B2C but is catching up rapidly.• The COVID-19 pandemic accelerated the need for digital transformation in B2B.• Sales teams often resist digital changes due to traditional practices.• Change management is crucial for successful digital adoption in B2B.• B2B relationships are long-term and require a human touch.• Digital channels are essential for B2B growth and efficiency.• AI can enhance B2B operations but should not replace human interaction.• D2C brands should consider B2B as a growth channel once stable.• Understanding KPIs in B2B is different from B2C due to higher AOVs.• Technology plays a vital role in the future of B2B e-commerce.Chapters:00:00 Introduction and Background01:00 Understanding B2B E-commerce08:58 Digital Channels in B2B13:48 Change Management in B2B Transformation17:49 Key Performance Indicators in B2B22:13 Technology Building Blocks for B2B25:21 D2C Brands and B2B Opportunities31:18 Personal Values and Closing Thoughts
Change rarely fails because people don't care; it fails because we misunderstand what drives behavior. With author and change leadership expert Huw Thomas, we dig into the real forces underneath stalled transformations: loss aversion, identity threats, and the quiet stories we tell ourselves that keep us clinging to the status quo. From childhood curiosity to adult routines, we unpack how our wiring prioritizes safety, why we catastrophize the unlikely, and how a few practical shifts can restore agency and momentum.Huw shares a candid look at navigating personal and professional change—moving countries, facing a health crisis, and reframing setbacks as stepping stones. We explore the messy middle of change and the identity tension it creates, including the classic “expert with the legendary spreadsheet” who resists a new system because it threatens who they are at work. Instead of erasing the old self, we talk about upgrading to version 2.0: preserving dignity, building new capability, and making the future identity feel real through micro-wins, visibility, and support.You'll learn concrete tools: pattern interrupts to test assumptions, emotional labeling to reduce intensity, future-self framing to re-anchor perspective, and success mapping that pairs a vivid destination with the true cost of inaction. We also preview why organizational change is so hard—scale, diversity, influence networks—and why technology and processes don't create value until humans believe they can, want to, and know how to use them. If you're ready to stop focusing on barriers and start steering toward the gaps, this conversation offers a clear, humane roadmap.If this sparked an insight, share it with one person who needs it, hit subscribe on your favorite podcast app or YouTube, and leave a review to help more leaders find the show. What's one small behavior you'll change this week, and what support will make it stick?
Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday Almost three years after his last appearance, Rob Nazzal returns to Voices From the Bench, this time joined by Mike Alessio of Bonadent Dental Laboratory (https://bonadent.com/). The conversation dives deep into lab leadership, culture, transparency, and how data—when used the right way—can empower teams instead of policing them. Mike shares his 32-year journey with Bonadent, from starting as a pickup-and-delivery driver to leading the Danaren division, and explains how a family-owned lab has grown into a multi-location organization without losing its people-first culture. Rob and Mike unpack the realities of tracking productivity on the lab floor, the challenges of sharing metrics openly, and why transparency builds trust, alignment, and accountability when done with intention. The discussion shifts to quality vs. productivity, the difficulty of truly measuring “quality,” and why labs must lead with craftsmanship before numbers. They also explore how digital workflows, QC processes, and proactive communication with doctors impact remakes, efficiency, and relationships. On the sales side, Rob breaks down how icortica (https://www.icortica.com/voices) helps labs grow by focusing on existing customers, improving retention, and giving sales teams real-time insights into what conversations they should be having—right before they walk into an office. Mike and Elvis share firsthand experiences using icortica (https://www.icortica.com/voices), highlighting how real-time data, centralized notes, and smart alerts change the way sales reps prepare, prioritize, and perform. The episode wraps with a look at Bonadent's unique culture (including their famous converted Walmart lab), long employee tenure, and why investing in people, transparency, and the right technology is the real key to sustainable growth in today's dental lab landscape. If you want to grow your business, you need clear insight into what's happening inside your operation and across your customer journey. That's where Icortica comes in. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Special Guests: Mike Alessio and Rob Nazzal.
Most leaders have mandated AI pilots, but few can claim it's fundamentally changed their operations. Why is the gap between experiment and transformation so persistent? Courtney Baker, David DeWolf, and Mohan Rao discuss how to escape the "forever pilot" trap in part three of our change management series. They explore why tools start the change but rituals sustain it, and how to shift AI from a special project to the way business gets done. Pete Buer also joins to break down new research from HBS on why AI-enabled teams outperform lone power users—and the new management skills required to lead them. Then, Pete interviews Scott D. Anthony, Clinical Professor at Dartmouth's Tuck School of Business. Scott explains why you should treat AI as a teammate rather than an oracle, using it to challenge groupthink while navigating the organizational politics of data access. Insights you won't want to miss: Why internal "product-market fit" for AI tools expires every 90 days. The "gym analogy" for building decision-making wisdom. The critical difference between one-way and two-way door decisions. Watch the full episode on YouTube: https://www.youtu.be/4_m9fzfEao4 Try Knownwell free for 30 days: https://www.knownwell.com/30days Get Scott Anthony's new book, Epic Disruptions: 11 Innovations That Shaped Our Modern World.
Distance learning doesn't fail because of tools—it falters when leadership, policy, and systems don't align around student success. In this episode, Seth Fleischauer and Allyson Mitchell sit down with Dr. Alexandra Salas, founder and CEO of the Delmarva Digital Learning Association, to unpack what institutional readiness for digital learning actually requires.Drawing on her experience in higher education leadership, instructional design, and nonprofit systems change, Dr. Salas challenges the idea that digital learning is merely a delivery mode. Instead, she frames it as a connective infrastructure—one that can support access, belonging, wellness, and persistence when designed intentionally.The conversation moves beyond emergency remote learning to examine how organizations evaluate readiness, why frameworks matter, and what leaders must confront if digital learning is going to meaningfully support students rather than strain them.What This Episode ExploresWhy digital learning should be evaluated at the systems level—not course by courseThe difference between emergency remote teaching and sustainable digital learningHow leadership, governance, policy, and student support services shape online successWhy “online readiness” is about people and structures as much as platformsThe role of reflection frameworks (Quality Matters, OLC, ISTE, and others) in continuous improvementHow wellness, trauma-informed practices, and student belonging intersect with distance learningWhat teaching yoga online revealed about presence, connection, and learning in virtual spacesWhy distance learning is better understood as connected, accessible, future-ready learningGolden MomentDr. Salas shares an early career story from her time as an instructional designer—partnering with faculty to bring courses like anthropology, chemistry, and Arabic online before large-scale platforms made it commonplace. The moment highlights a recurring theme of the episode: trust, curiosity, and collaboration matter more than tools when innovation involves real change.Why Distance Learning?In Dr. Salas's words, distance learning isn't about distance at all. It's about access, inclusion, and possibility—especially for learners in rural or underserved communities. When aligned with strong leadership and intentional systems, digital learning becomes a bridge rather than a substitute.Mentioned Work & ResourcesDelmarva Digital Learning Association — https://delmarvadla.orgUnited States Distance Learning Association - https://usdla.org/Bestemming Yoga — https://www.bestemmingyoga.com/meet-ytNumbers and Sense by Alexandra SalasQuality Matters, OLC, Blackboard, and ISTE digital learning frameworks (referenced conceptually)Host LinksDiscover more virtual learning opportunities at CILC.org with hosts Tami Moehring and Allyson Mitchell.Seth Fleischauer's Banyan Global Learning combines live virtual field trips with international student collaborations for a unique K12 global learning experience. See https://banyangloballearning.com/global-learning-live/
No Priors: Artificial Intelligence | Machine Learning | Technology | Startups
Today's arms race looks a little different from those of the past. Under the Trump administration, the US Department of War (DoW) is deploying generative AI to millions of employees in order to maintain a strategic edge over our global adversaries. Sarah Guo and Elad Gil sit down with Emil Michael, the Under Secretary of War for Research and Engineering of the United States, to discuss the radical technological transformation of the US military. Emil outlines the architecture and launch of GenAI.mil, a DoW internal AI platform powered by Gemini and Grok that reached over one million unique users in its first 30 days. He also highlights critical technology priorities for national security, including hypersonics, direct energy, and autonomous drone swarms. Together, they also explore the urgent need to rebuild the American defense industrial base and end dependency on foreign supply chains for critical materials, as well as how Emil is recruiting the next generation of “fixer-builder” workers to serve their country in government. Sign up for new podcasts every week. Email feedback to show@no-priors.com Follow us on Twitter: @NoPriorsPod | @Saranormous | @EladGil | @USWREMichael | @DoWCTO Chapters: 00:00 – Cold Open 00:00 – Emil Michael Introduction 00:58 – Emil's Role at the Department of War 05:22 – Innovation Priorities for the DoW 08:27 – Shift Toward Autonomous Defense Technologies 10:41 – Identifying Common Needs Across the DoW 12:02 – Architecting GenAI.mil 13:48 – Applied AI Initiatives at the DoW 15:57 – The Future of Warfare 17:55 – Recruiting for DoW 19:33 – Arsenal of Freedom Tour 22:25 – Opportunities for Entrepreneurs at DoW 25:49 – Speeding Up and Scaling DoW Initiatives 28:37 – Innovation in Defense Tech 30:00 – Change Management in Government 32:09 – Rebuilding the Defense Industrial Base 37:27 – Initiatives and Opportunities at the Office of Strategic Capital 41:41 – Lessons from Emil's Government Experience 44:30 – Conclusion
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