Podcasts about Change management

Jonathan Escobar Marin discusses his book “Lead To Beat” and how organizations can develop a steady rhythm of execution and evolution to stay ahead of change. Jonathan is CEO of ActioGlobal, management consulting firm that specializes in guiding organizations through digital and cultural transformation. Host, Kevin Craine Do you want to be a guest? https://Everyday-MBA.com/guest Do you want to be a sponsor? https://Everyday-MBA.com/sponsor

Salum Abdul-Rahman: From Lunch Conversations to Company-Wide Change—The Power of Creating Communities of Practice Within Organizations Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Salum shares how he organically built an Agile community within his company by recognizing a shared need for discussion and learning. Starting as a software developer who took on Scrum Master tasks, he felt isolated in his Agile journey. Rather than waiting for formal training or external events, he sent out a simple invite on the company Slack for a lunch discussion during a work day. People showed up, and what began as informal conversations about different approaches to Scrum and Kanban evolved into monthly gatherings. Over time, this grassroots community grew to organize company-wide events and even found new leadership when Salum moved on, demonstrating the power of identifying shared needs and taking initiative to address them. Self-reflection Question: What shared learning needs exist in your organization that you could address by simply reaching out and organizing informal discussions? [The Scrum Master Toolbox Podcast Recommends]

In this episode of The Thrivecast, host Jason Blumer interviews change management expert Alice Grey Harrison, who brings 25 years of experience managing transformation in large professional service firms. Alice Grey opens with a fundamental insight: whether you're working with 25 people or 20,000 people, change challenges remain the same because "we're people." She debunks the stereotype that accountants are uniquely change-resistant, explaining that humans naturally resist change regardless of profession. The conversation explores how change is non-linear, more like a spiral than a straight line, often involving unexpected setbacks that require strategic pivots, as illustrated through her real-world examples including complex software implementations. Alice introduces two key frameworks that drive successful change management. First, she discusses Change Response Styles—a scientifically validated diagnostic tool that identifies four main styles: secure, preoccupied, dismissive, and fearful. Understanding these different approaches helps leaders guide teams more effectively through transitions. Second, she emphasizes the critical importance of communication through her "content compass" concept, ensuring all leaders use identical language when discussing change initiatives. As she quotes George Bernard Shaw: "The single biggest problem with communication is the illusion that it has taken place." For smaller firms, Alice Grey provides a practical framework anchored in mission, vision, and values, including creating clear "why" statements, demonstrating success through behavioral changes, and assigning dedicated project managers.Looking ahead to the Deeper Weekend, https://thriveal.com/deeper-weekend/, conference in October, Alice Grey will present two sessions on change management, including hands-on experience with the change response style assessment and practical implementation strategies. She illustrates how even seemingly simple changes like software updates actually represent fundamental cultural shifts, transforming organizations from "follow the leader" cultures to ones requiring independent problem-solving. About the guest: Alice Grey Harrison shapes organizational narratives across professional services, bringing over 25 years of strategic wisdom to firms navigating critical transitions. Her expertise centers on three transformative dimensions: cultural integration through complex mergers, change management that transcends resistance, and strategic communication that unlocks performance. With 16+ merger integrations in her portfolio, Alice doesn't just manage change—she orchestrates it with remarkable intuition, helping firms discover their highest expression while honoring their foundational strengths. Her work has earned recognition from the Association for Accounting Marketing and Ragan Communications, reflecting her ability to transform theoretical frameworks into lived organizational experiences. As a national speaker and thought leader, Alice approaches each engagement with profound questions that invite discovery, meeting organizations precisely where they are in their evolutionary journey and creating pathways that align purpose with performance. Alice Grey can be reached on LinkedIn under Alice Grey Harrison and through her website https://www.aghconsultinggroup.com/ where she shares bi-monthly insights on change management for professional service firms.

BONUS: The Platform-as-Product Revolution: How to Turn Your Biggest Cost Center Into Your Secret Weapon With Alvaro Lorente In this BONUS episode we explore a topic that's creating a lot of discussion—and sometimes confusion—in the software community: Platform Teams vs DevOps. In this conversation, we dive into Alvaro Lorente's journey from delivery teams to platform leadership, exploring how to treat platforms as products, avoid common pitfalls, and build bridges between engineering and product leadership. The Evolution from DevOps Role to Platform Team "DevOps is a culture, not a role." Alvaro's journey into platform work began when he joined a company where the infrastructure team was left behind and struggling with traditional DevOps approaches. Initially, they had a single DevOps person who became a bottleneck rather than an enabler. This experience highlighted a fundamental misunderstanding that many organizations face—treating DevOps as a job title rather than a cultural shift toward collaboration and shared responsibility. The team experimented with a "DevOps buddy" approach, placing experienced individuals within each delivery team, before eventually consolidating into a dedicated platform team with the clear intention of treating it as a product-focused unit. Platform as a Product: A Scaling Strategy "Platform as a product is a scaling strategy. Look for common problems that you can then solve once, and serve many." The concept of treating platforms as products emerged from recognizing that feature delivery teams have continuity and ongoing needs that a platform team should serve. Rather than solving their own problems first, successful platform teams focus on making other teams' work easier and more comfortable while managing costs effectively. This approach requires identifying common problems across multiple teams and creating solutions that can be implemented once but serve many. The key insight is that platform teams exist to facilitate the delivery of value in a scalable way for other teams, not to pursue their own technical interests. Understanding Your Customer and Validating Value "I want to see platform team members talking to their customers. Understand their pains, and what they struggle with." Effective platform teams operate like any other product team by actively listening to their customer-teams rather than pushing ideas onto them. This means platform team members should regularly engage with their internal customers to understand pain points and struggles. Success requires defining clear KPIs for the platform and focusing on the quality of deliverables including release notes, demos, bug fixing processes, and feature prioritization. The validation comes from observing whether teams willingly adopt platform features rather than being mandated to use them. Building Bridges with Product Leadership "Focus on the key impact and value that the platform team can bring to the company." Making the case for investing product talent in platform teams requires demonstrating concrete business value. This includes quantifying how many incidents are being resolved faster or prevented entirely, and highlighting the money saved through internal platform development versus external solutions. Platform work offers excellent growth opportunities for Product Owners, serving as a training ground for product thinking and stakeholder management. The focus should always be on measurable impact rather than technical complexity. Avoiding Common Platform Team Traps "Don't just start working on what you think is important! Start with the Product process, listen to the client-teams, and help them directly." When standing up a platform team, several critical mistakes can derail success. The most important trap to avoid is immediately diving into what the platform team thinks is important without first understanding customer needs. Platform teams should resist delivery pressure that might compromise quality and never mandate adoption of their features—teams should want to use what the platform provides. Treating the platform as a genuine product with quality standards is essential, and leaders should view the creation of a platform team as the beginning of a change management process rather than just a technical reorganization. Resources and Continuous Learning "One size does NOT fit all!" For teams looking to improve their platform work, Alvaro recommends Camille Fournier's work on platform teams and resources focused on "The value of product thinking in platform teams." The key is to get experiments running within your team and recognize that there's no universal solution—each organization must find its own path based on its unique context and needs. About Alvaro Lorente Currently Director of Engineering at Voxel (an Amadeus company), Alvaro is a software engineer who has grown in the people leadership path, experimenting with everything from product development to startups and open source projects. He embraces the idea of being a jack of all trades, helping wherever needed to drive value and impact. You can connect with Alvaro Lorente on LinkedIn and follow his insights through his Substack newsletter titled Leads Horizons.

We are celebrating the completion of our seventh season! Our season's theme was “Driving the Narrative of Your Career,” as our core questions throughout the season emphasized the importance of setting a personal vision and the journey of accessing resources, advocating for oneself, and practicing self-care while pursuing that vision.  In addition to this theme, which connected all episodes, we covered various topics with our guest experts and solo episodes. And, some organic themes emerged across episodes about managing relationships and navigating the workplace politics landscape, navigating change and disruption, and having a growth mindset. Tune in to this episode to get a high-level summary of all the wisdom shared, as Laura provides a recap and shares her personal highlights and takeaways from the season.    Resources: Event: Join us for the Black Woman Leading LIVE! Conference +Retreat, May 11-14, 2026 Myrtle Beach, SC! Learn more at bwlretreat.com Learn more about BWL leadership and career development programs at www.blackwomanleading.com   Credits: Learn more about our consulting work with organizations at https://knightsconsultinggroup.com/ Email Laura: laura@knightsconsultinggroup.com Connect with Laura on LinkedIn Follow BWL on LinkedIn Instagram: @blackwomanleading Facebook: @blackwomanleading Podcast Music & Production: Marshall Knights  Graphics: Te'a Campbell Listen and follow the podcast on all major platforms: Apple Podcasts Spotify Stitcher iHeartRadio Audible Podbay  

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Irene Castagnotto: Timing Is Everything - Learning When Agile Teams Are Ready for Change Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Irene shares a powerful story about discovering team dependencies and proposing solutions that management initially rejected. When her team identified that Epics weren't organized to avoid dependencies between teams, they proposed using a single unified backlog to manage these challenges. Despite the logical solution, management wasn't ready to accept it. A month later, the same management team returned with the identical proposal. This experience taught Irene that timing is crucial in change management—you don't decide when the right time is; the people involved determine their own readiness. She emphasizes the importance of socializing changes early and often, collecting feedback before proposing major transformations, especially when those changes affect management structures. Self-reflection Question: How do you balance persistence with patience when you know a change is needed but the organization isn't ready to embrace it? [The Scrum Master Toolbox Podcast Recommends]

In the season six premiere of the (renamed!) NACU podcast, Barry Dornfeld, principal at the Center for Applied Research (CFAR) unpacks why change in higher education is uniquely complex, the common missteps leaders make when driving transformation, and how institutions can emerge from disruption positioned for long-term success while staying true to their missions. Drawing on his background as an anthropologist and ethnographer, Barry shares practical strategies and powerful insights into the cultural dynamics that shape organizational change. Hosted by Michelle Apuzzio.Thank you for tuning in to this episode of Degrees of Impact, where we explore innovative ideas and the people behind them in higher education. To learn more about NACU and our programs, visit nacu.edu. Connect with us on LinkedIn: NACU If you enjoyed this episode, don't forget to subscribe, rate, and share it with your network.

Irene Castagnotto: Three Toxic Conditions That Destroy Agile Team Effectiveness Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Irene encountered a team where everything appeared perfect on the surface, but underneath lay a complete lack of transparency. The team displayed negativity while their manager prevented them from taking responsibility, asking them to complete tasks without explaining the reasoning. These three toxic conditions—negativity, lack of transparency, and micromanagement—combined to destroy the team's effectiveness. Initially hesitant to speak up, Irene ultimately chose to leave. Reflecting on this experience, she emphasizes the importance of addressing problems directly with leadership rather than simply escaping the situation. In this segment, we refer to the 5 monkeys experiment, as comment on conditioning that happens in groups. Featured Book of the Week: Switch by the Heath Brothers Switch: How to Change Things When Change Is Hard by the Heath Brothers focuses on understanding change and why it's challenging for people. According to Irene, change isn't difficult because people resist it, but because it creates internal conflict within us. The Heath Brothers explain the three essential elements needed for successful change: the rational rider (logical thinking), the emotional elephant (feelings and motivation), and the path (the environment and systems). The book provides practical guidance on how to facilitate change and help people navigate transitions effectively, emphasizing the importance of celebrating achievements throughout the change process. Self-reflection Question: What internal conflicts might be preventing positive changes in your team, and how can you address both the rational and emotional aspects of resistance? [The Scrum Master Toolbox Podcast Recommends]

When small-market teams face off against deep-pocketed competitors, winning means rewriting the rules of the game. That's exactly what happened in Moneyball, where the Oakland A's turned to unconventional metrics and overlooked talent to outsmart the league's biggest spenders. In this episode, we explore the marketing lessons behind it with special guest Scott Greenwald, CMO at Linedata.Together, we dive into how B2B marketers can rethink the metrics that matter, compete asymmetrically against larger rivals, align teams around bold strategies, and tell stories that stick, all while staying credible, prepared, and ready to adapt.About our guest, Scott GreenwaldAt Linedata, Scott's tenure as Chief Marketing Officer has been marked by the successful leadership of a dynamic, multi-lingual team and the creation of transformative digital marketing strategies. Our efforts have resulted in a staggering 600% year-over-year increase in web traffic, contributing significantly to a 20% generation of the sales pipeline.Scott's role extends to overseeing the marketing budget and launching a new CRM and Marketing Automation tool, which has streamlined Linedata's pipeline review process and accelerated the sales cycle. With a focus on driving market visibility and thought leadership, Scott's strategic campaigns across key global markets have empowered Linedata to cement its presence in the competitive financial services industry.What B2B Companies Can Learn From Moneyball:Focus on the outcomes that matter.  In Moneyball, the point wasn't to sign the flashiest “five-tool” players; it was to score runs. The same is true in marketing. Scott says, “In the end, it's how many of the MQLs turn into opportunities or new business? And that's what we focus on.” Metrics that look good in a report mean nothing if they don't turn into real pipeline and closed deals. In B2B, your scoreboard isn't impressions or clicks, it's revenue.Credibility over volume in content. AI makes it easy to crank out more content than ever before, but more isn't always better. “If we suddenly increased our, our, our output fivefold, we, we would lose that credibility,” Scott says. His team uses AI to adapt and reformat high-quality core pieces, not flood the market with fluff. Your audience notices when your content is consistent, credible, and worth their time—and they notice just as fast when it's not.Compete asymmetrically. The A's couldn't outspend the Yankees or Red Sox, so they had to outthink them. That meant challenging every “sacred cow” in baseball and finding value others overlooked. Scott explains, “You can't come in here and say, I'm going to transform this marketing organization into what I had before… you have to assess the talent pool [and] review the best way of spending the marketing budgets you have.” In marketing, the same rule applies: when you can't match your competitors' budget, you win by rewriting the playbook.Quote“It is our responsibility as storytellers of not just giving the business what they want, but also giving the audience what they need to hear.”Time Stamps[00:55] Meet Scott Greenwal, CMO at Linedata[01:04] Why Moneyball?[06:45] Behind the Scenes of Moneyball[10:00] B2B Marketing Lessons from Moneyball[31:51] The Importance of Storytelling[37:18] The Role of Communication in Change Management[41:02] The Evolution of Marketing Automation[45:30] Balancing Content Quality and Quantity[47:00 Final Thoughts & TakeawaysLinksConnect with Scott on LinkedInLearn more about LinedataAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.

What does it really take to lead lasting change inside an organization? Lyon Kassab, Managing General Partner at BoCG Ventures, breaks it down in this episode on organizational change management and how the lack thereof, can cost millions. From the silent weight middle managers carry to the culture shifts that make or break transformation, Lyon shares sharp insights on trust, transparency, and measuring what matters. If you're tired of buzzwords and want the real mechanics of driving change—this one's for you.

Annual reviews are broken, and leadership coach Mike Goldman, author of “The Strength of Talent” has a different way to think about performance management that puts people growth at the heart of profit growth.    Joining Sarah Lockwood in this episode, Mike questions why so many organizations still rely on outdated HR metrics and rigid systems like annual reviews or quarterly reviews when so few leaders believe they make a real impact. He introduces the idea of “talent density,” a measure of the gap between high and low performers, and explains why it's a sharper way to understand organizational health. He walks through his five-step framework that calls for clear expectations, honest assessments done as a team, real leadership accountability, and a balance between productivity and culture fit.    How often do we keep a top producer who quietly undermines the culture? Where is “good enough” quietly slowing the roles that drive a company forward? Mike shares strategies leaders can start using right away, even without company-wide adoption, and explains why a slow, thoughtful rollout builds trust and lasting results. This episode challenges the way performance management is typically done and offers a grounded approach to helping both people and the business grow stronger.   Episode Breakdown: 00:00 Talent Density Explained 01:51 People Growth Drives Profit 03:55 Assessing Performance Beyond Annual Reviews 06:25 Leadership Accountability for People Growth 08:01 Broken Performance Management System 09:17 Quarterly Talent Assessment Meeting (QTAM) 11:14 Talent Density Indicator (TDI) Overview 14:40 Culture Fit as a Performance Metric 18:45 Roles Where Good Enough Fails 23:06 Applying the System as a Middle Manager 29:01 Change Management and Rollout Strategy   Connect with Mike Goldman: Website Book: “The Strength of Talent”  LinkedIn   Connect with Sarah Lockwood: Website LinkedIn Connect with The Conscious Entrepreneur: Website  LinkedIn  Instagram  YouTube   HiveCast.fm is a proud sponsor of The Conscious Entrepreneur Podcast. Podcast production and show notes provided by HiveCast.fm

Oscar Amundsen discusses his book “How to Become a Dream Organization,” and principles leaders can use to drive meaningful change and build a culture of trust, engagement, and innovation. Oscar is a Professor of Organization Studies at the Norwegian University of Science and Technology. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? https://Everyday-MBA.com/guest This episode is supported by the Naveen Jindal School of Management 

In 1877, the first college "major" was coined at Johns Hopkins. The catalog for that year is a dense read, though short; courses toward the baccalaureate only required two years of study and then—presumably—a job. That catalog has hardened into something else today: a system that prizes credentials over curiosity, standardization over discovery, and completion over connection.In this episode, we sit down with Ned Laff and Scott Carlson, co-authors of Hacking College, and our own higher education strategist Howard Teibel, to ask a simple but urgent question: what are we really preparing students for? Drawing on decades of experience in academic affairs, journalism, and institutional change, our guests lay out an alternative framework—the “Field of Study”—that puts students back at the center of their education.We talk about advising as design instead of compliance, about pilot programs that quietly rewire entire universities, and about the faculty and leadership required to shift the system without burning it down. And we hear stories—personal, institutional, and philosophical—of what happens when students reclaim the blank spaces of their education and begin to connect the dots on their own terms.This is a conversation about possibility. And about how, even in the face of inertia, the path forward is already being built—one desire path at a time.We explore... Why the traditional college major no longer matches real-world workThe Field of Study framework: structure, stories, and student agencyHow advising can shift from checklist to compassInstitutional inertia and the myth of undecided studentsWhy reform doesn't have to mean top-down revolutionThe hidden job market and student-designed experiencesWhat happens when we reintroduce joy, risk, and meaning into higher edLinks & ResourcesHacking College by Ned Laff & Scott CarlsonScott Carlson at The Chronicle of Higher EducationNed Laff at The Chronicle of Higher Education

Somya Mehra: From Top-Down to Collaborative—Reimagining Organizational Restructuring Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. During a business unit split and reorganization focused on creating smaller teams, Somya and her fellow Scrum Masters were invited to create the new structure process. After hearing feedback that teams felt excluded from previous changes, they decided to include teams in the reorganization process to give them a sense of control. They started by asking top management for constraints, then applied them to see what was possible. They facilitated workshops with Product Owners to divide the product portfolio and determine team assignments, ensuring people felt involved in the change process. Self-reflection Question: When leading organizational change, how do you balance the need for structure with giving teams meaningful input into decisions that affect them? [The Scrum Master Toolbox Podcast Recommends]

In this high-energy conversation, Nicole Greer sits down with Karen Ball, Senior Fellow at ProSci and author of The ADKAR Advantage, to uncover the secret to making change stick — in individuals, teams, and entire organizations. With over 40 years in change leadership, Karen shares inspiring stories, practical tools, and a proven framework for moving people from “Why change?” to “We did it!” Whether you're leading a massive transformation or coaching one person through a shift, this episode delivers the clarity, process, and mindset you need to make change make sense — and make it last.Highlights from this episode:[00:06:00] Karen explains the ADKAR model — Awareness, Desire, Knowledge, Ability, and Reinforcement — and why change success happens at the individual level first.[00:12:00] Real-life success story: Graham's journey from non-swimmer to confident swimmer using ADKAR as his personal roadmap.[00:27:00] Why active and visible sponsorship is the #1 factor in change success — and how leaders can step into the role.[00:33:00] Scaling change from one person to an entire organization by building capability and maturity in change management.[00:42:00] Karen's final nugget: “ADKAR makes change make sense” — creating a clear, adaptable framework for any transformation.Connect with Karen:Buy her book: https://a.co/d/dfEdiVsLinkedIn: https://www.linkedin.com/in/karenball26/Listen today at vibrantculture.com/podcast or your favorite podcast platform!Learn more about Nicole Greer, the Vibrant Coach: https://www.vibrantculture.com/

In this special episode of Connected FM, Kyle Eldridge sits down with Andrew Steele for a preview of his upcoming World Workplace session. They dive into the true costs of technology adoption in facility management. Andrew shares insights from his research and real-world experiences, emphasizing the importance of understanding hidden costs, organizational behavior, and the need for a cultural change in technology adoption. He outlines four categories of costs that facility managers should consider and provides actionable strategies for successful implementation.Resources mentioned:Andrew Steele's UW thesis research: https://digital.lib.washington.edu/researchworks/items/fe627f40-e558-4484-b937-b51a824fcc25Andrew Steele's WWP speaker profile: https://worldworkplace.ifma.org/whats-happening/speakers/Andrew Steele LinkedIn: https://www.linkedin.com/in/andrewsteelefmWWP Session: "Beyond Hardware: True Costs of Technology Adoption in FM" - Thursday, September 18, 2025, 9:45 AM to 10:30 AM, Room 102BCSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Advanced OOUXer Karen Hewell joins me to share how she's helping government agencies shift from page-based chaos to object-based clarity. We talk breaking silos, creating shared ownership, and making massive content ecosystems easier to manage (and actually intuitive).

Employee engagement is not a soft skill – it's a leadership responsibility. And according to Kris Sirchio, it's one of the most underrated KPIs on every CEO's agenda. In this episode of the Team Behind the Scenes series, Stefan speaks with Kris Sirchio – cooperation partner, trainer, advisor, and friend. Kris is the former CEO of North American Breweries, now CEO of Net Positive Holdings, and a seasoned leadership partner in the LEITWOLF® network. Together, they explore what people truly need in order to stay motivated and perform sustainably – and what leaders can do to make that happen. Kris shares his perspective from over three decades of leadership in global corporations, transformation journeys, and cultural change. At the core: trust, clarity, purpose – and the triad of being valued, included, and empowered. An honest conversation about leadership that drives real impact – because it puts people first. ––– Kris LinkedIn: https://www.linkedin.com/in/krissirchio/ Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

In this episode of the Building Freedom Podcast, guest host Josh McMahon talks with 4 Level Coach Success Coach Jeremy Belleau about navigating change and building effective SOPs. They explore why most people resist change, how to earn genuine and lasting team buy-in, and the owner's critical role in driving and sustaining transformation. Josh and Jeremy share practical strategies on creating a culture of accountability, engaging your team beyond the initial rollout, and knowing when to pivot if a change isn't working. They also dive into designing SOPs that go beyond your current way of working, helping you scale, improve efficiency, and set your business up for long-term success.If you like what you're listening to, we would love it if you could give us a 5-star review! This will help us know we are giving you what you need to grow and succeed as an entrepreneur. Please reach out to us on social media or through our website with other information you might want to hear on upcoming episodes!https://www.4levelcoach.com/https://www.instagram.com/4levelcoach/https://www.facebook.com/4LevelCoach/https://www.linkedin.com/company/4-level-coach

In this conversation, Laura welcomes Dr. Avis Proctor, President of Harper College.  Dr. Proctor shares her journey from a mathematics educator to a college president, emphasizing need for intentionality in leadership, self-advocacy,  and the power of community support in achieving success. She reflects on her career journey and the pivotal choices that shaped her path.  She also provides insights on the challenges of navigating shifting terrains in education and the significance of co-creating strategies with her team to weather the current climate. Dr. Proctor also shares her strategies for maintaining focus and integrity amidst constant change, and her take on the importance of self-care and wellness in sustaining leadership energy.   About Dr. Proctor Dr. Avis Proctor became the sixth president of William Rainey Harper College in July 2019. With over 30 years of experience working in multicultural environments as an innovative mathematics educator and administrator, she is committed to transforming lives through the power of education using research-based instructional strategies, strategic community engagement and future-focused economic development which all lead to strengthened educational opportunities that impact generations.  Dr. Proctor also provides leadership on several boards from local to national levels including the Northwest Educational Council for Student Success (NECSS), the Community Colleges for International Development (CCID), the Belk Center for Community College Leadership and Research, and the Illinois Council of Community College Presidents (ICCCP). During her tenure at the College, Harper has been recognized as an Achieving the Dream (ATD) Leader College of Distinction in 2020 and 2023, and as a 2023 Aspen Top 25 institution and as a 2025 Aspen Top 20 institution, and is a lead member institution of The Bloch Quantum Tech Hub established by the CHIPS and Science Act in 2023. Dr. Proctor earned her bachelor's degree in Mathematics Education at Florida Agricultural and Mechanical University, a Master of Science in Teaching Mathematics at Florida Atlantic University, and her Doctorate in Higher Education at Florida International University. Dr. Proctor and her husband are the proud parents of one son.   Connect with Dr. Proctor at Harper College Harper College on Facebook Harper College on LinkedIn Harper College on Instagram Harper College on X   BWL Resources: Now enrolling for both the August 2025 sessions of the Early Career and Mid-Career programs.  Learn more at https://blackwomanleading.com/programs-overview/ Full podcast episodes are now on Youtube.  Subscribe to the BWL channel today!   Credits: Learn about all Black Woman Leading® programs, resources, and events at www.blackwomanleading.com Learn more about our consulting work with organizations at https://knightsconsultinggroup.com/ Email Laura: info@knightsconsultinggroup.com Connect with Laura on LinkedIn Follow BWL on LinkedIn Instagram: @blackwomanleading Facebook: @blackwomanleading Youtube: @blackwomanleading  Podcast Music & Production: Marshall Knights  Graphics: Téa Campbell Listen and follow the podcast on all major platforms: Apple Podcasts Spotify Stitcher iHeartRadio Audible Podbay  

Welcome back to another episode of The Full Desk Experience! In this Industry Spotlight, host Kortney Harmon sits down with Lauren Jednat to unravel the true impact of AI sourcing agents on the recruiting world. With tales from the trenches and insights from daily conversations with recruiting leaders, Lauren and Kortney dive deep into how AI is augmenting—not replacing—the human touch in staffing. From slashing hiring costs and boosting efficiency to shifting recruiter roles from repetitive sourcing to building strategic relationships, you'll hear how the old ways of recruiting aren't keeping up and why embracing AI is now essential for staying competitive. Whether you're curious about AI's ROI or worried about falling behind, this episode is packed with actionable advice and real-world examples to help you rethink your approach for 2025 and beyond. Don't miss out on this timely discussion about the future of recruitment technology and the steps you can take right now to modernize your desk._________________Follow Lauren Jednat on LinkedIn at: LinkedIn LaurenFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Want to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

“We tend to do things because that's the way it's always been, not because it's the right answer.”In this episode, Belonging and Connection Strategist, Dr. Roz Cohen, shares a practical approach to hiring practices that foster employee engagement and belonging at work, as well as how leaders can share the mental load of being the person who does it all.This conversation is so refreshing in that Dr. Roz takes big concept ideas, such as hiring practices, employee engagement, inclusive leadership, connection and belonging, and breaks them down into incredibly relevant questions and actionable behaviors, specific to you and your organization.The more we can create the environment Dr. Roz suggests, the happier people will be in our organization, including us!—Dr. Roz Cohen has spent over two decades proving that great workplaces aren't built on policies alone—they're built on real human connections. As Chief People Officer at LNW Advisors and founder of Socius Strategies, she's made it her mission to help organizations create cultures where everyone truly belongs. Roz's journey through HR leadership has taken her from the magic of Disney to the fast-paced world of Banc of America Securities and Hall Capital Partners. Along the way, she's discovered that whether you're entertaining millions or managing billions, the secret ingredient is always the same: authentic relationships and inclusive leadership. With her Ph.D. in Leadership and Change from Antioch University and credentials as both an SPHR® and SHRM-SCP, Roz brings serious expertise to her work. But ask anyone who's worked with her, and they'll tell you she's just as likely to roll up her sleeves and dig into the real challenges facing teams today. When she's not busy changing workplace cultures one connection at a time, you might find Roz training for the NYC Marathon, exploring new cuisines, or planning her next travel adventure. Her philosophy is simple: we all thrive when we feel genuinely connected to the work we do and the people we do it with.Learn more about and connect with Dr. Roz at https://lnwadvisors.com/bio/rosalind-f-cohen-ph-d-sphr/ and https://www.linkedin.com/in/rosalindfcohen.

In this powerhouse episode of The Unified Brand Podcast, host Chris Outlaw is joined by globally renowned brand strategist, speaker, and author Peter Wilken—often called the Father of Brand DNA.Peter shares the story of his journey from advertising exec at top agencies like Ogilvy and BBDO to founding his own consultancy, The Brand Company, where he pioneered the concept of Brand DNA and the Brand-Centred Managementmodel.You'll discover:Why most brands respray the car without checking the engine (and what to do instead)The key elements of Brand DNA that form the foundation of truly differentiated brandsHow Dim Sum Strategy delivers bite-sized, actionable tools for solopreneurs and foundersWhy design must come after strategy—and how to align culture, experience, and communication around your brand promiseBehind the scenes of creating The Lighthouse Brand Strategy Academy to democratize effective brand buildingThis episode is packed with decades of experience distilled into practical, strategic insight that will change the way you think about your brand. If you're a founder, marketer, or business leader—you don't want to miss this one.

Mitarbeiterengagement ist kein Soft Skill – sondern Führungsaufgabe. Und laut Kris Sirchio einer der meist unterschätzten KPIs auf jeder CEO-Agenda. In dieser Folge der Reihe Team Behind the Scenes spricht Stefan mit Kooperationspartner, Trainer, Berater und Freund Kris Sirchio. Kris ist ehemaliger CEO von North American Breweries, heutiger CEO von Net Positive Holdings und erfahrener Leadership-Partner im LEITWOLF® Netzwerk. Gemeinsam gehen sie der Frage nach, was Menschen wirklich brauchen, um motiviert und nachhaltig leistungsfähig zu sein – und was Führungskräfte dafür tun können. Kris teilt seine Perspektive aus drei Jahrzehnten Führung in globalen Konzernen, Transformationsprozessen und Kulturwandel. Im Zentrum: Vertrauen, Klarheit, Purpose – und der Dreiklang aus Wertschätzung, Zugehörigkeit und Ermächtigung. Ein ehrliches Gespräch über Führung, die Wirkung entfaltet – weil sie sich um Menschen kümmert. ––– Kris LinkedIn: https://www.linkedin.com/in/krissirchio/ Nimm gerne an dieser anonymen Umfrage teil, damit wir diesen Podcast für Dich optimieren können: https://forms.gle/WTqCeutVXV2PsjBH9 Gefällt Dir dieser LEITWOLF® Leadership Podcast? Dann abonniere den Podcast und beurteile ihn bitte mit einer Sternebewertung und Rezension bei iTunes und/oder Spotify. Das hilft uns, diesen LEITWOLF® Podcast weiter zu verbessern und sichtbarer zu machen. ––– Buche Dir JETZT Deinen Zugang zur LEITWOLF® Academy: https://stefan-homeister-leadership.com/link/leitwolf-academy Möchtest Du konkrete Tipps oder Unterstützung, wie gutes Führen in Deinem Unternehmen definiert und umgesetzt werden kann, dann schreibe Stefan eine Mail an: homeister@stefan-homeister-leadership.com ODER Vereinbare hier direkt ein kostenloses Beratungsgespräch mit Stefan: https://stefan-homeister-leadership.com/link/calendly // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVED ____ LEITWOLF Podcast, Leadership, Führung, Management, Stefan Homeister, Podcast, Business Leadership, Erfolgreich führen, Unternehmensführung, Führungskompetenz, Leadership Development, Teammanagement, Leadership Skills, Selbstführung, Leadership Coaching, Leadership Training, Karriereentwicklung, Führungspersönlichkeit, Erfolgsstrategien, Unternehmenskultur, Motivation und Leadership, Leadership-Tipps, Leadership Insights, Change Management, Visionäre Führung, Leadership Interviews, Erfolgreiche Manager, Unternehmer-Tipps, Leadership-Best Practices, Leadership-Perspektiven, Business-Coaching

What makes change so difficult—even for organizations that know change is inevitable and even necessary for growth? If we all agree that staying in our comfort zones holds us back, why do we continue to resist change—and what can leaders do to help teams navigate it better? In this episode of the Delighted Customers podcast, I sit down with Dennis Geelen, an accomplished author and consultant, to decode the human side of change management. We dive into strategies for easing transitions in workplaces rocked by mergers, tech shifts, and cultural upheaval. If you've ever faced pushback—even when a change is clearly for the greater good—Dennis' actionable insights are for you. His creative approach takes the abstract concept of “change” and makes it tangible, actionable, and even relatable. From leadership lessons to frameworks you can use with your team tomorrow, Dennis explains it all with stories and wisdom. Here's why you want to listen: Dennis not only brings decades of experience helping organizations lead through transition, but he also recently co-authored a new book, The Five Shoes for Change, that pairs his business expertise with clinical psychology insights. If you're a leader, CX professional, or employee wondering why company change initiatives so often falter—or just want to build your own change muscle—this episode is essential listening. Three questions Dennis answers on the show: What are the five “shoes” you need to successfully lead yourself—and your team—through change? What are the most common missteps organizations make in change management, and how do these missteps affect employee experience? How can leaders identify and address emotional baggage that employees bring to organizational changes, such as mergers or acquisitions? Ready to build change resilience and transform your approach to leadership and customer experience? Tune in to this episode now.

Florian Georgescu: From Resistance to Effective Change Leadership in Agile Adoption Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Florian shares his transformation from resisting organizational standardization to becoming a champion of strategic alignment. Initially fearing that standardization would stifle innovation and turn agile practices into rigid frameworks, he discovered the bigger picture when he became scrum master chapter lead for 12 scrum masters across multiple locations and cultures. The breakthrough came from implementing a three-level standardization approach: level 1 for non-negotiables, level 2 for encouraged patterns, and level 3 for team-specific innovations. Using the 80/20 principle, they focused on the 20% of standards that would create 80% of alignment. The scrum master chapter became a learning hub where teams could share their level 3 innovations, creating a balance between consistency and creativity that enabled effective cross-tribe collaboration. Self-reflection Question: How might you balance the need for organizational alignment with preserving team autonomy and innovation in your current context? [The Scrum Master Toolbox Podcast Recommends]

Send us a textEver feel like you're pitching to a brick wall? This week on "The Selling Podcast," Mike and Scott sit down with Ryan Blair, a dynamic change consultant, to tackle one of the toughest challenges in sales: getting people to embrace change. We all know change is hard—for us, and for our prospects—and Ryan provides the blueprint for making it happen.In this insightful episode, Ryan reveals his battle-tested tips and tricks for guiding people through the change process. He shares how to quickly and accurately identify the person who's simply not interested in your message and how to avoid wasting precious time on lost causes.But more importantly, Ryan breaks down how to strategically set up your sales and service process so that prospects are not just willing, but eager to change and implement your solution. He explains how to build a case for change that resonates on a deep level, turning resistance into enthusiasm.Tune in for a powerful conversation filled with actionable strategies on how to become a true change agent, not just a salesperson. Mike and Scott bring their signature blend of sharp wit and hard-hitting sales wisdom to make this a must-listen for any sales professional looking to get a "yes" from even the most change-averse clients.Scott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

What does it really mean to live boldly—and design your life with purpose, freedom, and curiosity?Host Natalie Benamou welcomes back Laurie Wessels, who shares what it truly means to design a life of purpose and adventure.A featured contributing Author in Power of What's NEXT: Bold Moves By Design, Laurie took a bold leap selling her home, hitting the road in a camper, and creating a lifestyle that blends remote work with real-world exploration. Her journey is filled with curiosity, discovery, and powerful insights for anyone wondering what's possible in their next chapter.

In this episode of Change Leader Insights, Jessica Crow speaks with Traci Coven, the CEO of Inner Game Performance and Certified Change Practitioner, about how standardizing change management practices can improve stakeholder engagement and change initiative success, and how she's using her background in change management to help athletes develop resilience and a champion mindset. As the founder, CEO, and certified athlete mindset coach for Inner Game Performance, Traci is driven by a singular purpose: to unlock extraordinary athletic potential by building RAPID Resilience. Her passion for sports, coupled with a robust background in corporate change management, defines her unique value proposition. Before launching Inner Game Performance, Traci held a pivotal role as Director of Change Management and Implementation at DaVita, orchestrating large-scale clinical transformations. During the conversation, Jessica and Traci dive into the importance of structured change processes in healthcare, the critical need for leadership alignment during organizational change, and why involving frontline workers in pilot testing can boost trust and adoption. Traci explains how a lack of standardization [in change management] when piloting clinical initiatives often leads to wasted resources and poor results, stating, “When pilots aren't set up for success with clear metrics and feedback loops, scaling becomes nearly impossible.” Jessica and Traci also talk about her work with Inner Game Performance, where Traci shares how her experience in change management informed her approach to athlete mindset coaching. She emphasizes that just like in organizations, athletes need clear processes to navigate change, adapt to new roles, and perform under pressure. Highlights from the conversation include: ☑️ Why standardizing pilot processes is essential to scaling clinical initiatives and sustaining long-term outcomes ☑️ The role of leadership alignment in reducing resistance and ensuring smoother change implementations ☑️ How the principles of change management apply to athlete development, focusing on building rapid resilience and adaptability If you want to learn how structured change processes and human-centered leadership can elevate both business and athletic performance, be sure to tune in and hear what Traci has to say!

WHAT WILL THE AUDIENCE LEARN? What if tension isn't a threat—but the key to breakthrough thinking and faster decisions? What if the conflict you're avoiding is the conversation your team desperately needs?In this episode, you'll learn:- Why the conflicts they're avoiding are actually the breakthrough conversations their organizations desperately need- Why "keeping the peace" during rapid change leads to slower decisions, missed opportunities, and eventual explosions- A practical framework for distinguishing between destructive drama and productive friction that accelerates results- How to transform exhausted, resistant teams into engaged problem-solvers who thrive on complexity during rapid changeWe're not just talking about friction—we're reframing it. This episode invites you to rethink everything you've been taught about conflict in leadership. Most high-achievers believe that success comes from maintaining control, smoothing over disagreements, and keeping the peace. But what if that's exactly what's holding your team back?In this raw and real conversation, we dig into how avoiding tension delays progress, waters down innovation, and breeds quiet resistance that shows up when it matters most. You'll learn how to move from suppression to strategic friction—where tough conversations fuel creativity, unlock alignment, and accelerate results.This episode is a mirror for leaders who feel stuck in endless consensus-building or exhausted by invisible resistance. It's a wake-up call for those who fear conflict but crave momentum. If you've ever wondered why your smartest teams still stall out, this one's for you.You'll walk away with:- A blueprint for productive conflict that accelerates change- New language for managing competing priorities under pressure- Real-world stories of what actually works when the stakes are highIf you're ready to stop walking on eggshells and start leading with clarity—press play.***ABOUT OUR GUEST:Alexandra Prassas is an Organizational Effectiveness leader with 20+ years in the People & Culture space. Currently she partners with organizations to realize growth strategies through optimizing People systems, leadership, and organization design, and is passionate about helping leaders harness organizational tensions to drive breakthrough results during rapid change and transformation. Previously, she led global Organization Development and DEI functions internally and Change Management for large-scale transformations externally, empowering companies across a range of industries to navigate organizational evolution. Alix serves as Adjunct Faculty in IO-Psychology at The Chicago School, President of ACMP Midwest, and Lead for Culture First Chicago. She is a PhD candidate in Organizational Leadership.***IF YOU ENJOYED THIS EPISODE, CAN I ASK A FAVOR?We do not receive any funding or sponsorship for this podcast. If you learned something and feel others could also benefit, please leave a positive review. Every review helps amplify our work and visibility. This is especially helpful for small women-owned boot-strapped businesses. Simply go to the bottom of the Apple Podcast page to enter a review. Thank you!***LINKS:www.gotowerscope.comhttps://www.listennotes.com/podcasts/the-hard-skills-dr-mira-brancu-m0QzwsFiBGE/https://www.linkedin.com/in/alexandraprassas/#OrganizationalEffectiveness #ProductiveConflict #TheHardSkillsTune in for this empowering conversation at TalkRadio.nyc

Summary In this episode, Andy welcomes Jeffrey Hull and Margaret Moore, co-authors of The Science of Leadership: Nine Ways to Expand Your Impact. Drawing from over 50 years of leadership research and tens of thousands of studies, Jeff and Meg offer an accessible roadmap for leaders who want to grow in meaningful, evidence-based ways. As coaches and leaders at the Institute of Coaching, they distill complex research into nine practical leadership capacities that help you expand your impact while staying grounded. In this conversation, they unpack what it means to be a conscious leader and why self-awareness is essential. You'll hear how cultural context affects leadership perceptions, what it takes to be ready to grow, and how to quiet the "ego noise" that can derail your effectiveness. Whether you're managing a team across time zones or parenting in today's high-pressure environment, the insights from this episode are deeply practical and immediately usable. If you're looking for insights on how to lead with more clarity, authenticity, and impact, this episode is for you! Sound Bites "Leadership isn't about you as much as it is about your impact on others." "Motivation and confidence are twin engines that power real growth." "Quieting your ego doesn't make you less effective. It gives you clarity." "Cultural norms can shape how leadership is perceived, but respect always translates." "Transformational leadership isn't about having a vision. It's about co-creating one." "Parenting is leadership. And it's one of the best places to practice these capacities." "The book is a self-coaching tool for everyday leaders who want to grow with intention." Chapters 00:00 Introduction 01:49 Start of Interview 02:00 What From Your Early Life Influenced How You Think About Leadership? 08:00 What Types of Leadership Books Make You Shake Your Head? 11:08 What Do You Mean by Leadership? 17:30 How Do We Know If We're Ready to Grow as Leaders? 21:00 How Do Cultural Norms Affect the Practice of These Capacities? 25:45 What Does It Mean to Be a Conscious Leader? 35:00 What Is a Quiet Ego, and How Do You Quiet Ego Noise? 38:30 What Does Transformational Leadership Look Like in Practice? 40:30 A Practical Way to Develop This Capacity 45:28 What Can Parents Learn From This Book to Lead Better at Home? 48:46 End of Interview 49:20 Andy Comments After the Interview 53:00 Outtakes Learn More You can learn more about Jeff, Meg, and their work at ScienceOfLeadership.com. For more learning on this topic, check out: Episode 344 with Peter Bregman about how you can change other people by setting the conditions under which they're willing to change. Episode 416 with Jim Kouzes. He's been with us four times, each episode exploring research-driven insights on leadership. Episode 252 with Marcus Buckingham about the Nine Lies we believe about work and leadership, and what to do about them. Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Self-Awareness, Coaching, Organizational Behavior, Servant Leadership, Team Culture, Feedback, Psychological Safety, Confidence, Change Readiness, Authenticity, Conscious Leadership, Project Management The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

In this episode, we speak with Courtney Weiss, an expert dedicated to providing simple and effective strategic Change Management solutions. Courtney's focus is on what she calls "the people side of change," ensuring that organizations navigate transitions smoothly and successfully. Join us as Courtney shares her background and explains how she became a leader in the field of change management. We'll delve into a crucial distinction: the difference between business transformation and change management. Courtney will also reveal her three keys to effective change management and offer insights on how to overcome common barriers to organizational change. As the conversation evolves, we'll explore the significant impact of AI on change management initiatives and discuss big trends Courtney is observing in the industry. Finally, Courtney shares the most important piece of advice she's ever received and how it has shaped her career. Tune in for practical strategies and a fresh perspective on managing change in today's dynamic environment. Connect with Courtney on LinkedIn: https://www.linkedin.com/in/courtney-weiss-a1518621/  Thanks for listening to the Project Management Paradise Podcast. Don't forget to subscribe, rate, and review our podcast on your favorite platform. Stay tuned for more episodes where we bring you expert advice from industry leaders.

John Masud Parvez is the Founder of VSHR Group. John has led impactful transformations for billion-dollar companies and spearheaded research-driven solutions across sectors, including healthcare, HR, and education. His expertise and 8 years of research on workforce transformation are featured in his book, “100x Business Workforce”, which is being translated into several languages. In this episode, John talks about Technology and workforce change management. Host: Marie-Line Germain, Ph.D. Mixing: Kelly Minnis

In this episode of the FutureCraft GTM Podcast, hosts Ken Roden and Erin Mills reunite with returning favorite Liza Adams to discuss the current state of AI adoption in marketing teams. Liza shares insights on why organizations are still struggling with the same human change management challenges from a year ago, despite significant advances in AI technology. The conversation covers practical frameworks for AI implementation, the power of digital twins, and Liza's approach to building hybrid human-AI marketing teams. The episode features Liza's live demonstration in our new Gladiator segment, where she transforms a dense marketing report into an interactive Jeopardy game using Claude Artifacts. Unpacking AI's Human Challenge Liza returns with a reality check: while AI tools have dramatically improved, the fundamental challenge remains human adoption and change management. She reveals how one marketing team successfully built a 45-person organization with 25 humans and 20 AI teammates, starting with simple custom GPTs and evolving into sophisticated cross-functional workflows. The Digital Twin Strategy: Liza demonstrates how creating AI versions of yourself and key executives can improve preparation, challenge thinking, and overcome unconscious bias while providing a safe learning environment for teams. The 80% Rule for Practical Implementation: Why "good enough" AI outputs that achieve 80-85% accuracy can transform productivity when combined with human oversight, as demonstrated by real-world examples like translation and localization workflows. Prompt Strategy Over Prompt Engineering: Liza explains why following prompt frameworks isn't enough—you need strategic thinking about what questions to ask and how to challenge AI outputs for better results. 00:00 Introduction and Balance Quote 00:22 Welcome Back to FutureCraft 01:28 Introducing Liza Adams 03:58 The Unchanged AI Adoption Challenge 06:30 Building Teams of 45 (25 Humans, 20 AI) 09:06 Digital Twin Framework and Implementation 17:34 The 80% Rule and Real ROI Examples 25:31 Prompt Strategy vs Prompt Engineering 26:02 Measuring AI Impact and ROI 28:21 Handling Hallucinations and Quality Control 32:50 Gladiator Segment: Live Jeopardy Game Creation 40:00 The Future of Marketing Jobs 47:49 Why Balance Beats EQ as the Critical Skill 51:09 Rapid Fire Questions and Wrap-Up Edited Transcript: Introduction: The Balance Between AI and Human Skills As AI democratizes IQ, EQ becomes increasingly important. Critical thinking and empathy are important, but I believe as marketers, balance is actually more important. Host Updates: Leveraging AI Workflows Ken Roden shares his approach to building better AI prompts by having full conversations with ChatGPT, exporting them to Word documents, then using that content to create more comprehensive prompts. This method resulted in more thorough market analysis with fewer edits required. Erin Mills discusses implementing agentic workflows using n8n to connect different APIs and build systems where AI tools communicate with each other. The key insight: break workflows down into steps rather than having one agent handle multiple complex tasks. Guest Introduction: Liza Adams on AI Adoption Challenges Liza Adams, the AI MarketBlazer, returns to discuss the current state of AI adoption in marketing teams. Despite significant technological advances, organizations still struggle with the same human change management challenges from a year ago. The Core Problem: Change Management Over Technology The main issue isn't about AI tools or innovation - teams can't simply be given ChatGPT, Claude, Gemini, and Perplexity and be expected to maximize their potential. Marketing teams are being handed tools while leaders expect employees to figure out implementation themselves. People need to see themselves in AI use cases that apply to their specific jobs. Joint learning sessions where teams share what works and what doesn't are essential. The focus has over-pivoted to "what's the right tool" when it should be on helping people understand, leverage, and make real impact with AI. The AI Adoption Plateau Many organizations face an AI adoption plateau where early adopters have already implemented AI, but a large group struggles with implementation. Companies attempting to "go fully agentic" or completely redo workflows in AI are taking on too much at once. Success Story: The 45-Person Hybrid Team Liza shares a case study of a marketing team with 45 members: 25 humans and 20 AI teammates that humans built, trained, and now manage. They started with simple custom GPTs, beginning with digital twins. Digital Twin Strategy for AI Implementation Digital twins are custom GPTs trained on frameworks, thinking patterns, publicly available content, and personality assessments like Myers-Briggs. These aren't designed to mimic humans but to learn about them and find blind spots, challenge thinking patterns, and overcome unconscious bias. For executive preparation, team members use digital twins of leadership to anticipate questions, identify gaps in presentations, and prepare responses before important meetings. The progression: Simple digital twins → Function-specific GPTs (pitch deck builders, content ideators, campaign analyzers) → Chained workflows across multiple departments (marketing, sales, customer success). Prompt Strategy vs. Prompt Engineering Following prompt frameworks (GRACE: Goals, Role, Action, Context, Examples) isn't enough if the underlying thinking is basic. AI magnifies existing thinking quality - good or bad. Example: Instead of asking "How do I reduce churn?" ask "Can you challenge my assumption that this is a churn problem? Could this data indicate an upsell opportunity instead?" This transforms churn problems into potential revenue opportunities through different strategic thinking. The 80% Rule for Practical AI Implementation AI outputs achieving 80-85% accuracy can transform productivity when combined with human oversight. Example: A team reduced translation and localization costs from tens of thousands of dollars monthly to $20/month using custom GPTs for eight languages, with human review for the final 15-20%. Measuring AI ROI: Three Strategic Approaches Align with Strategic Initiatives: Connect AI projects to existing company strategic initiatives that already have budgets, resources, and executive attention. Focus on Biggest Pain Points: Target areas where teams will invest resources to solve problems - excessive agency costs, overworked teams, or poor quality processes. Leverage Trailblazers: Identify curious team members already building AI solutions and scale their successful implementations. Handling AI Hallucinations and Quality Control AI models hallucinate 30-80% of the time when used as question-and-answer machines for factual queries. Hallucinations are less common with strategic questions, scenario analysis, and brainstorming. Prevention strategies: Limit conversation length and dataset size to avoid context window limitations Use multiple AI models to cross-check outputs Implement confidence checking: Ask AI to rate confidence levels (low/medium/high), explain assumptions, and identify what additional information would increase confidence Live Demo: Claude Artifacts for Interactive Content Liza demonstrates transforming the 2025 State of Marketing AI report into an interactive Jeopardy game using Claude Artifacts. The process involves uploading a PDF, providing specific prompts for game creation, and generating functional code without technical skills. This "vibe coding" approach allows users to describe desired outcomes and have AI build interactive tools, calculators, dashboards, and training materials. Future of Marketing Jobs and Skills Emerging roles: AI guides, workflow orchestrators, human-AI team managers Disappearing roles: Language editors, basic researchers, repetitive design tasks Transforming roles: Most existing positions adapting to include AI collaboration Critical skill for the future: Balance Innovation with ethics Automation with human touch Personalization with transparency Balance may be more important than emotional intelligence as AI democratizes cognitive capabilities. Key Takeaways The Gladiator segment demonstrates how dense research reports can become engaging, interactive content without engineering resources. Making AI implementation fun helps teams stay balanced and avoid overwhelm. Success comes from starting with tiny AI wins rather than comprehensive strategies, focusing on human change management over tool selection, and building systems that augment rather than replace human creativity. This version removes the conversational back-and-forth while preserving all the searchable content people would look for when researching AI implementation, digital twins, prompt strategy, change management, and practical AI use cases. Stay tuned for more insightful episodes from the FutureCraft podcast, where we continue to explore the evolving intersection of AI and GTM. Take advantage of the full episode for in-depth discussions and much more. ----more---- To listen to the full episode and stay updated on future episodes, visit the FutureCraft GTM website. Disclaimer: This podcast is for informational and entertainment purposes only and should not be considered advice. The views and opinions expressed in this podcast are our own and do not represent those of any company or business we currently work for/with or have worked for/with in the past.

Perfect decisions? Almost never. Good decisions? They take courage – and clarity in the face of uncertainty. In this episode of the LEITWOLF® Podcast, Stefan explores how to lead decisively even when you don't have all the answers. Because waiting too long can cost you time, trust, and impact. You'll learn why, in 99.5% of leadership situations, fast is better than perfect – and how to put that into practice. Stefan shares personal experiences, introduces the concept of a “decision window,” and shows how clear communication and collective input can sharpen your thinking and lead to better outcomes. Leadership means deciding – not waiting. And sometimes, the smartest decision is the one you make with confidence despite the gap. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

Anamaria Ungureanu: Practical Strategies for Organizational Tool Rollouts Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria shares her approach to successfully implementing JIRA across an organization by focusing on practical value rather than forcing adoption. Her strategy involved identifying early believers within teams, conducting open discussions to gather feedback, and demonstrating concrete benefits like improved dependency management. Rather than trying to convince resisters, she concentrated on working with willing teams to showcase the tool's value, providing real-time support during implementation, and ensuring team members felt supported throughout the transition. Her method emphasizes being present to answer questions immediately and building momentum through successful early adopters. Self-reflection Question: When leading organizational change, how do you balance addressing resistance with amplifying the voices of those ready to embrace new approaches? [The Scrum Master Toolbox Podcast Recommends]

Specialty pharmacy is one of the most critical areas of care—especially for patients with complex and chronic conditions—but scaling the business isn't always easy. In this episode, Lori Maraist shows how pharmacists can do both. Lori, the Chief Operating Officer at Professional Arts Specialty Pharmacy, shares how she scaled her team from a small operation to a nationally recognized pharmacy with over 100 employees. She dives into how to carve out niches in specialty care, build a strong culture across a large team, and hire intentionally in high-stakes clinical environments. Whether you're already in the specialty sector or just looking to learn more, Lori's episode is one you won't want to miss.  00:00 - Introduction to Lori Maraist and Professional Arts Pharmacy 02:11 - Lori's Early Pharmacy Journey and Leadership Origins 06:16 - Evolution from Compounding to a Diversified Pharmacy Model  10:22 - Lessons in Change Management and Staff Buy-In 14:11 - Clinical Programs and Commercial Product Expansion 22:14 - National Licensure and Wound Care Specialization 31:00 - Hiring Philosophy and Building a Scalable Team 38:42 - Advice for Scaling a Pharmacy and Picking Leaders  Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies         Johnathon Duhon | Director of Sales, PioneerRx Guest:  Lori Maraist | Chief Operating Officer at Professional Arts Specialty Pharmacy  Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 

Host: Shannon Huffman Polson Guest: Alexander Friedman, CEO & Co‑founder of Novata; former CFO of the Bill & Melinda Gates Foundation; former CIO of UBS; ex‑White House Fellow; board member at Franklin Templeton Episode Summary Join Shannon as she interviews Alexander Friedman, a leader who has navigated high-stakes roles across the highest levels of philanthropy, finance, government, and now tech. In this episode, Alex shares insights into operationalizing purpose, driving change across complex systems, and forging a career of conviction and curiosity. This conversation brings together personal grit, lessons from mountaineering and family, and hard-earned wisdom on systems change, all with a clear north star in mind.  Key Highlights & Timestamps [00:04] Meet Alex and get a preview of his storied path [03:37] How the outdoors serve as spiritual grounding for Alex [06:58] Learning Alex was a White House Fellow—and protégé of General Krulak [08:46] A Marines' boot incident that sparked leadership lessons [11:29] The Krulak legacy: from WWII to a fourth star in the Oval Office [16:17] Balancing tradition and transformation in entrenched institutions [18:27] The limits of logic: why being right doesn't guarantee change [21:35] How leaders can wield influence carefully—and not burn it [22:55] The benefits and questions around the 5% philanthropic payout rule [25:13] Alex answers: Should foundations give away all assets or exist perpetually? [25:48] Why the 5% rule may be outdated—and how investment returns challenge it [26:37] On whether billionaire-backed space ventures serve higher purpose or oligarchy [28:18] Does purpose come easier in nonprofits vs. for‑profits—and what Alex believes [29:24] Exploring the distinction—and overlap—between mission and purpose [31:31] Transcending self to serve something greater: Maslow and Viktor Frankl insights [33:24] How founding a B Corp, Novata, merges purpose with sustainable business [36:11] Novata's model: driving impact measurement for private companies globally [37:49] Why ESG backlash hasn't undermined demand—and what persists beneath politics [39:10] Alex's confidence in long‑term ESG trends despite short‑term turbulence [40:08] The importance of overcoming initial inertia—just like Moana crossing the reef [40:42] Parenting lessons: explaining purpose to a six‑year‑old and why it matters [41:38] Advice to younger self or child: follow your own compass, not someone else's shiny things [44:40] A dynamic “three‑body problem” metaphor for balancing work, family, purpose [47:02] Alex defines success: Try boldly—even if you fail [47:55] Why repeated failure builds resilience—and fuels new action Resources & Further Reading Novata – Platform Alex co-founded to measure ESG and impact outcomes in private markets Jackson Hole Economics – A forum Alex helped launch to shape policy and economic discourse Council on Foreign Relations – Alex contributes to global policy thought leadership B Corp & Public Benefit Corp structures – the organizational form Alex chose for Novata Legacy article on General Victor “Brute” Krulak, with family and presidential story   Book: https://bookshop.org/a/15754/9780578683577 Website: www.novata.com General Charles C. Krulak Article: https://www.mca-marines.org/wp-content/uploads/Krulak-Jun-2021.pdf

In this weeks' Scale Your Sales Podcast episode, my guest is Leeron Yahalomi.   Previously, she was a Head of Customer Success at Regie.ai. LeeRon Yahalomi is a GTM leader passionate about blending AI innovation with human insight. With deep experience in building teams and scaling post-sale operations, she's known for turning customer value into business growth.   In today's episode of Scale Your Sales podcast, Janice speaks with Leeron, they explore how AI is transforming post-sales operations, why customer success must evolve into a revenue-driving function, and how leaders can build trust, inclusion, and data-driven strategies in today's hybrid world. Leeron also shares why curiosity, authenticity, and asking the right questions are key to leading high-performing, empowered teams.   Welcome to Scale Your Sales Podcast, Leeron Yahalomi.     Timestamps: 00:00 Embracing AI: The Next Wave 06:09 AI Call Notes for Workforce Efficiency 08:01 Reframing Work: Start Where They Are 12:25 Strategic Planning and Resource Request 14:56 Sales as Discovery Art 17:25 Customer Success Drives Future Sales 22:07 Customer Engagement Defines Company Perception 23:32 Data-Driven Customer Insight Process 27:22 Empowered Women's Presence     https://www.linkedin.com/in/leeron-yahalomi-1b066819/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this episode of The First Day from The Fund Raising School, host Bill Stanczykiewicz, Ed.D., welcomes fundraising trailblazer Ann Updegraff Spleth to discuss one of the most inevitable, and nerve-wracking, aspects of nonprofit life: change. With decades of experience and a suitcase full of real-world examples, Ann explores how effective change management can strengthen an organization's stability and, in turn, its fundraising capacity. Whether it's adapting to new technologies, shifting donor demographics, or restructuring outdated policies, one thing's clear: resisting change is like trying to run a capital campaign using a fax machine. It's not gonna end well. Ann dives into the reasons why people, and organizations, often resist change. Spoiler alert: it's not just stubbornness. Comfort, fear of inadequacy, mistrust of leadership, and a good ol' fashioned case of organizational inertia can all gum up the works. But when nonprofits ignore these dynamics, they risk stalling progress and alienating staff and donors alike. Drawing from her experience at Kiwanis International, Ann recounts a pivotal moment where reevaluating donor recognition practices led to breakthroughs in fairness, inclusion, and, yes, big gifts. Because if your system only credits the husband, your fundraising strategy might be stuck in 1954. To guide nonprofits through the stormy seas of transition, Ann introduces a tried-and-true model from sociologist Kurt Lewin: unfreeze, change, refreeze. First, identify what's holding you back and prepare your team for what's coming. Then implement the change with clear roles, transparency, and compassion; especially since anxiety tends to spike during this stage. Finally, lock in those changes with updated policies and systems so everyone doesn't snap back to the “old way” like a rubber band. Communication, training, and inclusive decision-making are critical throughout and, if needed, a gentle nudge (or push) for those who just can't adjust. And what about donors, you ask? Ann's answer: communicate thoughtfully. If the change affects donor experience say, new recognition processes or giving channels, then yes, share early and often. But internal staff reorganizations? Probably not their business. The key is transparency with purpose. Ultimately, change is not just about what's new, but what's better for mission, for staff, and for the generous folks who fuel the work. As always, this episode is packed with practical guidance for fundraising leaders committed to growth, and just might make you rethink how your organization embraces what's next.

Theme: Decision-making, leadership, behavioral science & leading change through uncertain times  

What if you could lead organizational change the same way revolutions overthrow regimes? Today on Leveraging Thought Leadership, Peter Winick sits down with Greg Satell—co-founder of ChangeOS, bestselling author of "Cascades: How to Create a Movement That Drives Transformational Change", and one of the world's top experts on transformational change. Greg doesn't just talk about change—he's lived through it, from leading media organizations during the Orange Revolution in Ukraine to building practical frameworks used by today's largest corporations. Greg shares why traditional change management often fails and how organizations can instead harness the power of movements. Drawing from real-world revolutions and network science, he explains why resistance is predictable, why change requires collective action, and how to create sustainable, culture-driven transformation that sticks. He also breaks down the tools and models behind his work—like the Resistance Inventory and Cultural Trigger Mapping—and why building evangelists inside your organization is critical to long-term success. If your team is struggling with change fatigue, inertia, or lack of alignment, Greg's insights offer a radically different way forward. This episode is packed with sharp, actionable frameworks for CEOs, CHROs, transformation leaders, and fellow thought leaders alike. If you're looking to drive change that actually lasts—this conversation is a must-listen. Three Key Takeaways: • Change is a people problem, not just a strategy problem. Successful transformation requires shifting beliefs and behaviors—not just processes or structures. • Resistance is predictable—and manageable. Most change initiatives fail because they don't identify or plan for resistance. A resistance inventory helps leaders anticipate and navigate pushback. • Lasting change spreads like a movement. True transformation requires internal evangelists who influence their networks, making the change sustainable beyond any one leader or initiative. If Greg's episode sparked your interest in how movements drive lasting change, you'll want to explore our conversation with Urvashi Bhatnagar on Implementing Niche Solutions at Scale. Both episodes dive into the challenge of turning big ideas into sustainable results—whether it's building cultural momentum for transformation or scaling specialized solutions across complex organizations. Urvashi's insights on aligning niche innovations with organizational structures complement Greg's frameworks for overcoming resistance and creating internal evangelists. Together, these episodes offer a powerful blueprint for leaders who need to drive change that sticks and scales.

Episode Summary:Dave Coriale sits down with Gretchen Steenstra, Director of Project Strategy and Leadership at DelCor, and Niko Cribb, Technology Consultant at DelCor, to unpack what happened at the DelCor Bootcamp during AMS Fest. They explore the evolving challenges of AMS selection, the importance of ecosystem and context diagrams, and how associations can better prepare for system adoption. From peer-to-peer learning to the impact of private equity on vendor trust, this episode is packed with practical takeaways for association professionals navigating the complex world of association management systems. Topics & Themes:Inside the DelCor Bootcamp at AMS FestA vendor-free, candid environment where association professionals can ask real questions and get honest feedback.Bootcamp helps attendees feel more confident and prepared before engaging with vendors.Ecosystem and Context DiagramsAttendees were asked to draw their current tech ecosystem to visualize integrations and ownership.The process of creating the diagram was more valuable than the final product.Writing Better RequirementsParticipants practiced writing user story-based requirements, often for the first time.Emphasis on considering multiple perspectives: membership, finance, and member services.Understanding the Role of the Business AnalystAssociations don't need to turn staff into BAs, but must understand the BA role.Clear requirements are essential for selection, configuration, and adoption.Most AMS issues stem from poor adoption, not poor functionality.Balancing Ecosystems vs. All-in-One PlatformsDiscussion around whether to consolidate or diversify systems.Risks of over-reliance on a single platform vs. complexity of multiple systems.Private Equity and Vendor TrustMergers and acquisitions are eroding trust in vendors and direct access to decision-makers is more difficult.Associations must take ownership of training, documentation, and vendor relationships.Change Management and Adoption FearsSome staff fear change and struggle with system transitions.Bootcamp helps surface these concerns early in the process.Peer Learning and Community SupportAMS Fest's value lies in shared experiences and peer advice.One piece of advice from a peer can shift an entire selection strategy.Final Question: What's Got You Worked Up?Gretchen: Frustrated by the lack of payoff from private equity investment in platforms.Niko: Wants more associations to engage in the conversation and learn from peers.

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Anh Vu: From Project Mindset to Product Thinking - Leading Client Transformation Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anh describes a transformative collaboration experience while building multiple websites for a client. Over time, his team recognized significant commonalities between projects and saw the opportunity to create reusable components for future work. However, they faced resistance when trying to shift the client's mindset from short-term project delivery to long-term product thinking. The business stakeholders remained focused on immediate project completion rather than investing in sustainable, reusable solutions.  Anh's approach to leading this change involved presenting concrete evidence from previous projects to demonstrate the tangible benefits of component reusability. Rather than just proposing the idea theoretically, they suggested implementing reusable components immediately within the current project, showing rather than just telling. His strategy centered on providing clear evidence of benefits and demonstrating achievability, making the transition from project to product mindset more tangible and less risky for the client. In this episode, we refer to the book “From Project to Product” by Mik Kersten.  Self-reflection Question: How might you help your stakeholders see beyond immediate deliverables to recognize the long-term value of sustainable practices and reusable solutions? [The Scrum Master Toolbox Podcast Recommends]

In this episode, we conclude the comprehensive series on Gary Hamel and 'Humanocracy,' diving deep into the principles and practices that can transform entrenched bureaucracies into more dynamic and innovative organizations. Host Aidan interviews Gary Hamel to discuss the persistent issue of bureaucracy stifling economic growth and the groundbreaking transformation at Roche as a case study. The conversation covers the increasing bureaucracy in global companies, the decline in productivity, and innovative methods like outcome-based planning and cross-functional squads to elevate organizational efficiency. The episode also emphasizes personal accountability and offers actionable steps for leaders aiming to foster a more adaptive and resilient work environment. This informative discussion is a must-watch for CEOs and business leaders looking to revolutionize their companies.   00:00 Introduction and Giveaway Announcement 00:52 The Problem with Bureaucracy in Organizations 06:16 Case Study: Roche's Transformation 11:16 Leadership Reboot and Principles at Roche 20:31 Implementing Change: Design Teams and I Squads 26:34 Outcome-Based Planning and Resource Allocation 29:53 Resource Allocation and Organizational Ethos 31:16 Resilience in the Face of Challenges 32:59 Leadership and Change Management 37:47 Cross-Functional Squads and Collaboration 42:43 Patient-Centric Approach 46:31 Personal Accountability and Bureaucracy 50:30 Experimentation and Innovation 56:22 Conclusion and Final Thoughts   Find Gary 

How do your employees and franchisees manage changes at your organization? Do they dread it? Revolt? Complain? Celebrate? Our guest today is Dr. Elizabeth Moran, who is a neuroscience and change management expert. She shares with us some practical tips and ideas on how to implement and improve your change management efforts.TODAY'S WIN-WIN:Compassion, Communication, and Clarity are the 3 things where action comes from and what your team needs during any change. LINKS FROM THE EPISODE:Schedule your free franchise consultation with Big Sky Franchise Team: https://bigskyfranchiseteam.com/. You can visit our guest's website at: https://www.elizabethmorantransformation.com/homeGet a copy of our guest's book: https://www.amazon.com/Forward-Leading-Your-Through-Change/dp/1782792899Attend our Franchise Sales Training Workshop:  https://bigskyfranchiseteam.com/franchisesalestraining/Connect with our guest on social:https://www.linkedin.com/in/dr-elizabeth-moran/ABOUT OUR GUEST:Dr. Elizabeth Moran is an experienced leader, coach, and consultant providing neuroscience-based guidance to successfully navigate change. Partnering with business leaders from Fortune 500 companies to smaller start-ups, she has successfully supported large and small-scale transformation efforts through practical advice and actions to make change management more “manageable.” She authored the Amazon Bestselling book FORWARD: Leading Your Team Through Change, making her practical approach accessible to all people leaders globally. Prior to starting Elizabeth Moran Transformation, she was Vice President of Global Leader, Team & Organization Development at ADP. She also held talent development roles at Bloomberg, Lehman Brothers, Getty Images, and Time Inc. She holds a doctorate in clinical psychology, a PCC-level coaching certification, and is a certified Neuro-Transformational Coach. Elizabeth also created a personal growth program for incarcerated men and women, enabling improved self-awareness and decision-making to create more purposeful and peaceful lives. ABOUT BIG SKY FRANCHISE TEAM:This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/.The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.

Summary In this episode, Andy welcomes Jon Harper, author of Rebuild! Don't Repair: Why Fixing Things Doesn't Fix Things in Life. Jon shares from his personal and professional journey about the courage it takes to stop settling for temporary fixes and instead do the deeper, more intentional work of rebuilding. Drawing on lessons from his leadership experience and faith-based insights, Jon invites listeners to consider how our beliefs, habits, and leadership defaults often stem from foundations we didn't consciously choose. The conversation covers when to rebuild rather than repair, how to evaluate the people around us during transformation, and why awkwardness is often a sign of real change. Jon shares stories about quitting alcohol as a coping mechanism and the daily habits that keep him focused and grounded. He also offers a practical approach to helping children process their day—something leaders can adapt for teams, too. If you're leading a team, a project, or a personal transition and want to build something stronger and more lasting, this episode is for you! Sound Bites “We had duct tape where we should lay new concrete.” “People who are part of the solution are those willing to say, 'I am the problem and I can be the solution.'” “None of us really experiences life. We experience the life we focus on.” “Actions tell them who we are. Words tell them who we want to be.” “If you are asking for big things in your life, a lot of success is being able to deal with bigger amounts of stress in a better way.” “Our parents weren't making conscious, informed, well-rounded, intentional decisions to shape us the way we are. They just did the best with what they had.” “My main goal in life is to be respected the most by those who know me the most.” Chapters 00:00 Introduction 02:03 Start of Interview 02:12 Why Duct Tape Solutions are so Tempting 04:23 Rebuilding Is Messy 06:17 Are People the Problem or the Solution? 09:18 You Have to Own It 10:26 Foundations and Their Impact on Leadership 15:10 Personal Stories of Rebuilding 18:07 Daily Habits and Their Long-term Impact 20:35 The Importance of the Journey Over the Destination 22:44 The Illusion of the Finish Line 24:29 The Importance of Associations 27:54 Actions Speak Louder Than Words 31:30 Parenting Insights from the Book 36:54 End of Interview 37:28 Andy Comments After the Interview 40:08 Outtakes Learn More You can learn more about Jon and his work at JonHarper.co. Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Self-Development, Change Management, Team Dynamics, Habits, Identity, Ownership, Resilience, Personal Growth, Emotional Intelligence, Parenting, Workplace Culture The following music was used for this episode: Music: Imagefilm 034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic Drive Indie Rock by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license