Podcasts about phones control

We're bringing State of the Union back after a short break. The spin-off series looks to discuss with trade union activist and organisers about ongoing disputes and talk about the UK trade union movement generally.   Dan and Jarrad were joined by Henry Fowler from Strike Map this week to talk about their incredible work since setting up the site in December last year. Below are all the links to Strike Maps social media pages and some of the resources Henry mentioned in the episode.   Links:   Strike Map: Web - https://strikemap.wordpress.com/ Tw - @StrikeMapUK Facebook - Strike Map UK   Strike Map Book Club: https://twitter.com/StrikeMapUK/status/1392173000057835524?s=20   https://www.facebook.com/strikemapuk/photos/a.101418148548718/173798557977343   https://www.plutobooks.com/9780745340869/workers-inquiry-and-global-class-struggle/  (use discount code STRIKE30 at checkout)     Working the Phones - Control and Resistance in Call Centres https://www.plutobooks.com/9780745399065/working-the-phones/     China Labour Bulletin: https://clb.org.hk/ Payday report: https://paydayreport.com/ Cornel Strike Map: https://striketracker.ilr.cornell.edu/   Notes from Below: https://notesfrombelow.org

We discuss new forms of union organisation undertaken by workers today – and how new types of employment, from zero-hours contracts to the gig economy can actually pave the way for creative, successful forms of organisation. We also discuss the Picturehouse and Deliveroo strikes, (anti-)trade union law, Corbynism and renters’ unions. With special guests Callum Cant, a former Deliveroo rider and organiser from the Independent Workers Union of Great Britain (IWGB); Kelly Rogers, one of the key organisers in the ongoing Picturehouse strike; and Jamie Woodcock, author of Working the Phones: Control and Resistance in Call Centres. For more information about the Picturehouse strike, go to: picturehouselivingwage.com

What are the working conditions and what are the possibilities for change in the contemporary economy? In Working the Phones: Control and Resistance in Call Centers (Pluto Press, 2017), Jamie Woodcock, a fellow at the London School of Economics, analyses perhaps the most important form of contemporary working institution, the call centre. Based on a detailed ethnography, the book describes the working conditions, labour processes, and affective effects of call centre work. The book offers theoretical reflections embedded in the empirical material, easily fusing key contemporary thinkers on work and labour with the lived reality of working the phones. It shows the practices of management, control, and crucially, resistance in the call centre. Moreover, by adopting the approach of a workers’ inquiry and reflecting on the limits of this mode of academic research, the book offers reflections on the need and the prospect for change. The book will be essential reading for management, sociology and cultural studies, as well as for anyone interested in current practices of working life. Learn more about your ad choices. Visit megaphone.fm/adchoices

What are the working conditions and what are the possibilities for change in the contemporary economy? In Working the Phones: Control and Resistance in Call Centers (Pluto Press, 2017), Jamie Woodcock, a fellow at the London School of Economics, analyses perhaps the most important form of contemporary working institution, the call centre. Based on a detailed ethnography, the book describes the working conditions, labour processes, and affective effects of call centre work. The book offers theoretical reflections embedded in the empirical material, easily fusing key contemporary thinkers on work and labour with the lived reality of working the phones. It shows the practices of management, control, and crucially, resistance in the call centre. Moreover, by adopting the approach of a workers’ inquiry and reflecting on the limits of this mode of academic research, the book offers reflections on the need and the prospect for change. The book will be essential reading for management, sociology and cultural studies, as well as for anyone interested in current practices of working life. Learn more about your ad choices. Visit megaphone.fm/adchoices

What are the working conditions and what are the possibilities for change in the contemporary economy? In Working the Phones: Control and Resistance in Call Centers (Pluto Press, 2017), Jamie Woodcock, a fellow at the London School of Economics, analyses perhaps the most important form of contemporary working institution, the call centre. Based on a detailed ethnography, the book describes the working conditions, labour processes, and affective effects of call centre work. The book offers theoretical reflections embedded in the empirical material, easily fusing key contemporary thinkers on work and labour with the lived reality of working the phones. It shows the practices of management, control, and crucially, resistance in the call centre. Moreover, by adopting the approach of a workers’ inquiry and reflecting on the limits of this mode of academic research, the book offers reflections on the need and the prospect for change. The book will be essential reading for management, sociology and cultural studies, as well as for anyone interested in current practices of working life. Learn more about your ad choices. Visit megaphone.fm/adchoices

What are the working conditions and what are the possibilities for change in the contemporary economy? In Working the Phones: Control and Resistance in Call Centers (Pluto Press, 2017), Jamie Woodcock, a fellow at the London School of Economics, analyses perhaps the most important form of contemporary working institution, the call centre. Based on a detailed ethnography, the book describes the working conditions, labour processes, and affective effects of call centre work. The book offers theoretical reflections embedded in the empirical material, easily fusing key contemporary thinkers on work and labour with the lived reality of working the phones. It shows the practices of management, control, and crucially, resistance in the call centre. Moreover, by adopting the approach of a workers’ inquiry and reflecting on the limits of this mode of academic research, the book offers reflections on the need and the prospect for change. The book will be essential reading for management, sociology and cultural studies, as well as for anyone interested in current practices of working life. Learn more about your ad choices. Visit megaphone.fm/adchoices

“We did not go in there with the notion that we have all the answers to lead the working class, that we are the revolutionary leadership…the people who already understood the workplace, who understood the industry, who understood the union and its history were very often the rank and file workers who had been there for a long time.” – Dan La Botz In this episode, we compare labor conditions and labor organizing in 1970s America and contemporary UK. Charlie Morgan interviewed Dan La Botz and Jamie Woodcock. Dan LaBotz was a founding member of Teamsters for a Democratic Union and is the author of many books on labor politics including Made in Indonesia: Indonesian Workers Since Suharto (South End Press, 2001), Cesar Chavez and La Causa (Pearson Longman, 2006), and What Went Wrong? The Nicaraguan Revolution: A Marxist Analysis (Brill, 2016). For twenty years he was the editor of Mexican Labor News and Analysis and is a co-editor of New Politics. Jamie Woodcock completed his PhD at Goldsmiths, University of London. He is currently a fellow at LSE. His research interests include: digital labor, technology, management, critical theory, and the sociology of work. Working the Phones: Control and Resistance in Call Centres is published by Pluto Press, Music: “Octagon Pt.2” by Polyrhythmics, courtesy of the Free Music Archive. Produced by Interference Archive.

"We did not go in there with the notion that we have all the answers to lead the working class, that we are the revolutionary leadership...the people who already understood the workplace, who understood the industry, who understood the union and its history were very often the rank and file workers who had been there for a long time." - Dan La Botz In this episode, we compare labor conditions and labor organizing in 1970s America and contemporary UK. Charlie Morgan interviewed Dan La Botz and Jamie Woodcock. Dan LaBotz was a founding member of Teamsters for a Democratic Union and is the author of many books on labor politics including Made in Indonesia: Indonesian Workers Since Suharto (South End Press, 2001), Cesar Chavez and La Causa (Pearson Longman, 2006), and What Went Wrong? The Nicaraguan Revolution: A Marxist Analysis (Brill, 2016). For twenty years he was the editor of Mexican Labor News and Analysis and is a co-editor of New Politics. Jamie Woodcock completed his PhD at Goldsmiths, University of London. He is currently a fellow at LSE. His research interests include: digital labor, technology, management, critical theory, and the sociology of work. Working the Phones: Control and Resistance in Call Centres is published by Pluto Press. Music: “Octagon Pt.2” by Polyrhythmics, courtesy of the Free Music Archive. Produced by Interference Archive.