Dental Mental

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Each week we dive into the big picture thinking where you learn proven action steps and strategies focusing on the management, marketing, and mindset of being a dentist and dental practice owner so you can spend more time helping patients and less dealing with all the stuff dental school didn’t pre…

Ginger Bratzel DDS

  • Sep 11, 2020 LATEST EPISODE
  • weekly NEW EPISODES
  • 19m AVG DURATION
  • 34 EPISODES


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Latest episodes from Dental Mental

Ideas to Increase Engagement on Your Social Media

Play Episode Listen Later Sep 11, 2020 21:15


https://gingerbratzel.com/episodenumber32/So many practices want to improve their social media as a tool to attract more patients. And they spend a lot of time (AND money) to only get so-so results.Here’s the deal-e-o, to maintain people’s attention you have to create content that they want to engage with. An engaged reader is more likely to follow your information, read your posts, call your office, AND think of you when a friend or family member needs a referral!I’m giving you a list of 6 different types of posts and how to rework them so that you can use them over and over in your practice to create connection and engagement with your patients.

Patients don’t buy dentistry, they buy the conversion it creates

Play Episode Listen Later Sep 4, 2020 21:44


https://gingerbratzel.com/episode31For our patients, they are looking for that final outcome and how their lives will be better from having dental care. They don’t care about impression material; they are looking for what their life is like on the other side as they go through this conversion from their before state to the after. This week on “Dental Mental” we're breaking down that experience. And we’re talking about using September to fill holes in the schedule (and their teeth) and help patients.

Staying Crisis Mode A Little Longer

Play Episode Listen Later Aug 28, 2020 15:22


GingerBratzel.com/episode30The good news about being in a crisis (yep, I’m going there), this will not be the last time it’s going to happen.We will get through it and your dental practice will look different on the other side because you will be a different person from going through this experience.And while crises can be stressful, it’s a wakeup call for other issues that existed before the crisis started but weren’t painful enough at that stage to deal with them. People run FROM pain (physical like a toothache and emotional like frustration in your dental practice) more than they run TO pleasure. Each crisis brings two things:1. Unexpected problems2. Unseen opportunities So right now, it’s beneficial to stay in ‘crisis mode’ a little longer to take advantage of opportunities we don’t normally see and help carry you through in your dental practice to a better outcome.Listen in for the key areas to focus on to build your dental practice moving through post-COVID.

3 Quick Actionable Tips for Your Dental Practice

Play Episode Listen Later Aug 21, 2020 16:20


https://episode29 This week’s episode “Dental Mental” podcast is all about A-C-T-I-O-N with small seeds you can plant now and harvest when you need it.August is slowing down for many practices and September is looking very holey for many practices. (I share more details as to why on the podcast.)Use these 3 tips to create traction. And with all three combined, they cost less than a $1 to do. And these 3 tips are a cornucopia of easy to implement strategies.

Attracting Patients Who Can Pay

Play Episode Listen Later Aug 14, 2020 22:57


https://gingerbratzel.com/episode28Things that haven't changed: people still need dental care. Offices are open and ready to help.Things that have changed: more people aren't completing their care.COVID has shifted our whole economic, mental, and emotional foundation. So being able to recalibrate how to position your practice, offer treatment options, and overcome the obstacles are ways to restart and refocus your practice.Listen in to this week's episode on the 4 things that have changed and how understand them will put you in a better position to help your practice.

Putting action into your dental marketing

Play Episode Listen Later Aug 7, 2020 12:58


http://GingerBratzel.com/episode27The #1 mistake I see in most dental marketing, they failed to get me to take action NOW. So on this episode of “Dental Mental” podcast, we put the Walk into our Marketing Talk to bring new dental patients across the finish line and get them to actually come into the office.I’m putting all the pieces together and tying it up in a bow for you for your dental marketing. If you create your own marketing, or if you hire it out, you will have a master list to see if it checks all the boxes to lead the patient from just thinking about it to actually taking action by coming in.

Benefits to attract dental patients

Play Episode Listen Later Jul 31, 2020 13:27


http://GingerBratzel.com/episode26A common mistake when we’re talking to people about their dental issues, we slip into dentist brain and focus too much on the technical talk about the care vs. the benefits our patients need to hear. And it works so much better if we know what’s important to THEM, so we can customize our benefits discussion specifically towards their wants and needs. We’re diving into the “Benefit Talk” for your dental marketing to help you get more patients on this week’s “Dental Mental” podcast episode. This is part of our series on attracting more patients with your current marketing efforts. I’m going to tie this into the bigger picture, give you some ideas inside and out of dentistry so you can understand it through your patients eyes. If you create your own marketing, or if you hire it out, you will have a master list to see if it checks all the boxes to lead the patient from just thinking about it to actually taking action by coming in.

Providing Social Proof To Attract New Patients

Play Episode Listen Later Jul 24, 2020 12:52


http://GingerBratzel.com/episode25Social proof is powerful. You can talk about how great your office is all you want, but when someone hears it from other satisfied patients that have been through the same experience that you are considering, we can relate to them. But most social proof and testimonials floating around out there stink! It’s about as powerful as vanilla yogurt. Getting great heavy lifting social proof that grabs people’s attention is like anything else: it’s a step by step formula. We’re continuing our series on Good Dental Marketing here on the “Dental Mental” podcast as I demystify the steps of getting social proof that is more powerful than Oprah’s carb struggles for Weight Watchers. And I’ll show you examples of what potential patients are looking for from your existing patients to help them go from on the fence to saying “YES”. Listen in as we inspire you and your team to create your office’s social proof ambassadors. If you create your own marketing, or if you hire it out, you will have a master list to see if it checks all the boxes to lead the patient from just thinking about it to actually taking action by coming in.

Grabbing patients attention

Play Episode Listen Later Jul 17, 2020 12:12


GingerBratzel.com/episode24Good marketing should pique the interest of your ideal patient enough to get them to read on. And you do that with a well-constructed headline. I’ve decided to do something a little different, and I’m going to demystify the marketing process that gets patients to take action (like making an appointment).So for the next few podcasts, I’m doing a series where I’m taking key elements of good marketing and deep-diving into several areas so you can have a lesson plan on how to do this for your office. If you create your own marketing, or if you hire it out, you will have a master list to see if it checks all the boxes to lead the patient from just thinking about it to actually taking action by coming in.They are quick lessons with laser focus on your marketing process and ideas to get you started. And with this first one we’re grabbing new patients' attention right off. If you nail this one, you will be lightyears ahead of all your competitors.

BONUS: When Your Biggest Nightmare Comes True

Play Episode Listen Later Jul 10, 2020 16:31


GIngerBratzel.com/episode23BonusBeing a dental practice owner is scary business on the best of days. Now add a looming economic down period with a pandemic overhead. It’s no picnic.So how would you feel if:Your business has to shut down You have an immunocompromised child at home during COVID… And you were doing everything ‘right’ but then your worst nightmare happens anyway, and the world comes crashing down on you.Well this DID happen to one of my coaching clients. I’m going to share her story with you and what we had set up before all this hit, Plus, how she got through this experience mentally, physically, and financially.

Getting Scrappy To Grow Your Dental Practice

Play Episode Listen Later Jun 26, 2020 28:52


GingerBratzel.com/episode23I will take resourcefulness over any other superpower in the world.When you're scrappy, you can work with anything. So this week we talk about how to be scrappy and do a check in on what you should and should not being focusing on right now in your dental practice to grow.

Get $100,000 worth of Marketing Analysis for (almost) free

Play Episode Listen Later Jun 19, 2020 25:54


GingerBratzel.com/episode22This week’s episode of The “Dental Mental” Podcast, I walk you through the EXACT steps, I use with my private clients to identify their practices’ profit centers, how to ethically ‘clone’ their best patients (no test tubes involved) and use the intel for future marketing/referrals/social proof/success stories to make better decisions and save money. I’m giving you a step-by-step plan (and scripting) to do this in about 10 minutes/day over one week for the cool cost of about $100 and a little of your time.

Handling the 4 types of patients in your dental practice right now

Play Episode Listen Later Jun 12, 2020 22:54


GingerBratzel.com/episode21During this economic recovery, there are different types of patients, in different parts of their dental journey. And each needs something different from you and your dental team to help them through this experience. We break down the characteristic of each, what their looking for, and what things you need to be doing NOW and in the future, to increase clarity, build connection, and get acceptance.

4 Areas of Distinction for Your Dental Practice

Play Episode Listen Later Jun 5, 2020 19:32


GingerBratzel.com/episode20If you’re not distinct, you won’t come to mind when they need dental services and you won’t be recommended to their friends and family .The 4 C’s of Distinction is based on:1. Clarity2. Creativity3. Communication4. Customer ExperienceAs always, we’re getting real here and breaking each one down. I also share what a group of business owners said about dentistry at a recent conference that will make you rethink all your marketing, especially your website. It wasn’t good. (Don’t worry, I’m going to tell you how to fix it.)

3 JUMBO Mistakes dental practices are making right now

Play Episode Listen Later May 29, 2020 21:49


GingerBratzel.com/episode19It’s totally normal to feel like the world is rushing at you right now.Every day is a new challenge. And it’s scary.But every day is also opportunity. So, what should you focus on? What should you ignore?

Survival guide for dental practices right now

Play Episode Listen Later May 22, 2020 22:57


GingerBratzel.com/episode18As practices start scaling up, there is two key areas to focus on well before you thing you need them and that's your new marketing message for the current time and conversion.We talk about serving patients in their current needs and establishing momentum to sustain the practice in this new economy.

Making Competition Irrelevant

Play Episode Listen Later May 15, 2020 19:37


GingerBratzel.com/episode17Even as the world has changed, the fight for your patients’ attention hasn’t gone away. But every business has taken their eye off the ball…including your so called ‘competition.”Here’s your moment to create your NEW position in the marketplace as we redefine the business of dentistry. Regardless of your location and demographics, you can get in on the ground floor of your new direction.You get to make up the rules and set the stage as you pivot, without compromising care.

Dental practice opportunities during COVID-19

Play Episode Listen Later May 8, 2020 21:03


GingerBratzel.com/episode16During this pandemic, I have seen some brilliant business ideas in other industries come to light. Concepts and systems that probably wouldn’t have been implemented otherwise because everyone was complacent with the old status quo.We dive into the silver lining of the current environment for dental practices moving forward.

SEO vs PPC for dental offices

Play Episode Listen Later May 1, 2020 20:58


GingerBratzel.com/episode15If you have a website, you probably have have heard about Search Engine Optimization and Pay Per Click. But what should you be focusing on? Where should you spend your time and money? We talk about what they are, what they mean in today's market, and some guides to make your marketing elbow grease go farther.

Emergency Care During COVID-19

Play Episode Listen Later Apr 24, 2020 12:14


GingerBratzel.com/episode14We have the first 30 days of dental practice data in during the COVID-19 pandemic on how practices did.While most practices were empty 95% of the time, there were others who were able to deliver emergency care and also attracted droves of new patients.We break it down in this episode and define what's working and what's not so no matter what type of office you have, you will know where to pick up the pieces when we all get back to work.

The New Normal

Play Episode Listen Later Apr 17, 2020 22:13


GingerBratzel.com/episode13During the COVID-19 pandemic, a common phrase floating around is "the new normal" to address the changes that are occurring.But the phrase can be looked at two ways: the changes that happen AND the positive changes you CAN MAKE to set yourself up for a better situation on the other side.We break it down into action steps and cover the 4 areas you should be looking at right now to plan for your future.

3X3X3 Matrix

Play Episode Listen Later Apr 10, 2020 18:07


GingerBratzel.com/episode12.Business success doesn't just happen. It's made up of little steps done consistently. We talk about breaking down the year into manageable goals, projects, and tasks so you KNOW on a daily basis, if you are reaching your projected outcome.

Self Sabotaging Thoughts

Play Episode Listen Later Apr 3, 2020 17:29


GingerBratzel.com/episode11Your practice's success has more to do with what's going on between your ears than the type of dental services you offer. While people say they want to grow their business and be able to treat more patients, their beliefs and actions show something very different. We break down these beliefs and talk about how to overcome them with the entire dental team.

Standing Out in A Positive Way During Current Crisis

Play Episode Listen Later Mar 27, 2020 17:54


GingerBratzel.com/episode10There is no questions there is a lot of things happening right now. Dental offices are concerned about coronavirus, economic downturn, and their futures.Here's the deal...you can't wait it out if you expect to surviving and thrive on the other end. We talk about ways to put people first and set yourself up for the next phase of your growth.This one is from the heart to my dental people around the world.

Coronavirus and your dental business

Play Episode Listen Later Mar 20, 2020 19:47


GingerBratzel.com/episode9This is fast changing situation and it's having an economical impact on your practice and the way you operate.We are going to go over what things you can take control of right now and make sure you take care of your business, your patients, and yourself.Plus, I give you a free resource to use for planning and communication with patients during the Coronavirus outbreak. Listen in for the details.

8.Finding Your Sweet Spot

Play Episode Listen Later Mar 13, 2020 30:42


This episode was recorded live at Dr. Ginger Bratzel's private mastermind event. Guest speaker, Cindi Davison, shares her knowledge of finding customers that are underserved and meet your needs to create explosive growth.GingerBratzel.com/episode8

7.Part 2 of Interview with Dr. Kelly Brown on Being the Leader of Your Practice

Play Episode Listen Later Mar 6, 2020 33:20


This is the 2nd part of the interview with Dr. Kelly Brown of Custom Dental that was recorded at a live event. This was is focusing on the mindset and the leadership of growing your practice.GingerBratzel.com/episode7

6. Interview with Dr. Kelly Brown on Office Systems to Grow

Play Episode Listen Later Feb 28, 2020 25:39


Dr. Kelly Brown is the founder and CEO of Custom Dental. This was recorded in front of a live studio audience at an event. He shares how he struggled for many years and how he was able to leverage his office to not be dependent on him for growth. GingerBratzel.com/episode6

5. 2nd Chance To Connect with Existing Patients

Play Episode Listen Later Feb 21, 2020 12:40


New Patients vs Existing Patients Debate. We dive into reactivating existing patients who are past due in hygiene as well as those with unfinished treatment plans. By having another opportunity to get them back in the office to talk about where they’re at in the the process and finding ways to overcome obstacles is a valuable service.GingerBratzel.com/episode5

4.Gold Mine in Your Dental Office

Play Episode Listen Later Feb 14, 2020 18:43


All too often we search for the next Silver bullet, the magic tonic...the shiny ball that is going to save us from our woes. But the answer to stability is concentrating on what we already have established in our office and improving it. The answer is right under our nose.I'm offering a FREE live, masterclass on this topic, "How to Grow Your Practice 20% with ZERO Marketing". This is a time sensitive training and only a few classes will be available but you can sign up for one of the spots at MessageFromGinger.com/Training while they are still available.

3.Not going well with your hygienist

Play Episode Listen Later Feb 7, 2020 22:27


A well ran hygiene department is a key part of a successful practice. But what happens when things aren't running well? What happens when there is a disconnect or frustration within the departments. We talk about how to recover so it's a win-win for everyone.

2.Dental marketing like a mother

Play Episode Listen Later Jan 6, 2020 18:49


Dr Ginger Bratzel breaks down how to stand out in your practice from every other practice. She gives a case study of taking a mundane commodity item and creating a story around it that attracts buyers and how you can do the same for your own practice. GingerBratzel.com

1.Starting The Year Of Right

Play Episode Listen Later Jan 6, 2020 22:04


With each new year is a new opportunity to learn from the past and move forward. But unfortunately, many dentists are caught in the same loop with reoccurring problems and the lack of growth. Part of setting goals is inventorying what's working and what's not to make sure to maximize results. We break down each area of the business that could be an obstacle and decide what to do moving forward in the next 12 months. GingerBratzel.com

0.Welcome to Dental Mental

Play Episode Listen Later Jan 6, 2020 12:24


Hey there and welcome to Dental Mental, My name is Ginger Bratzel. I’m a Dentist, marketer, straight Shooting Business Strategist and I’m a little fanatical about all things Disney. Each week we dive into the big picture thinking where you learn proven action steps and strategies focusing on the management, marketing, and mindset of being a dental practice owner so you can spend more time helping patients and less dealing with all the stuff dental school didn’t prepare you for. So its time to make sure your tray table in its upright and locked position and that your seat belt is properly fastened, Let’s take off. Here we go.This is episode to a history of where we came from, what we do for the dental community, how to connect with us outside of the podcast at GingerBratzel.com.

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