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Tired of asking for reviews and getting crickets? In this episode, Sara Hansen reveals why most practices struggle to earn referrals and how to change that—starting from the inside out.
Medizincheck, Medien-Arbeit und Team-Training. Der erste Tag hat es für den neuen Borussen Jobe Bellingham in sich. Alle Details und warum der Transfer noch nicht offiziell gemacht wurde, darüber sprechen wir heute. Außerdem gibt es für euch den neuesten Stand bei Jamie Gittens und Carney Chukwuemeka. Das und noch mehr bei BVB kompakt mit Leon Isenberg.
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Jacob Wierengo, Brandon Ballou, Thomas Andrews, and Brett Hunziker for a deep dive into shop workflow and productivity. The group discusses the common challenge of scaling processes as independent repair shops grow, emphasizing the need to move shop operations and workflow out of the owner's head and into documented, team-driven systems. They also underscore the importance of regular staff meetings and ongoing training in fostering buy-in and consistency among the team. Plus, the conversation touches on adapting workflow tools and technology—like the use of Shop-Ware—to fit the unique needs of each shop.00:00 Overdosing on Medication07:56 Streamlining Shop Workflow Insights15:32 Challenges in Shop Workflow Transition19:23 Improving Customer Communication24:40 Streamlining Shop Operations Independently32:09 Shop Process Optimization Strategy33:18 Overlooked Soft Skills in Training41:07 "Streamlining Meetings with Otter AI"43:48 "Workshop Workflow Coordination Process"53:06 Job Pricing and Buffer Strategies58:35 "Building a High-End, Honest Brand"01:02:46 "Unpaid Rotating Tech System"01:05:13 Car Troubles: Efficient Scheduling
Transforming Corporate Training with AI: A Conversation with Stan SuchkovIn this episode of The Thoughtful Entrepreneur, host Josh Elledge sits down with Stan Suchkov, CEO and Co-Founder of Evolve, an AI-driven platform revolutionizing how businesses onboard and train their teams. Stan shares the inspiring journey behind Evolve—from a bold vision and early setbacks to launching a transformative tool that automates learning programs in under 24 hours. This conversation explores the future of online learning, the role of AI, and how a “give first” mindset can accelerate growth and innovation.The Mindset Behind Evolve: Giving First and Thinking StrategicallyStan Suchkov attributes much of his success to a personal and professional commitment to “giving first.” By helping others without expectation, he built a strong network and leadership reputation grounded in generosity. He applies this same philosophy to customer relationships and team dynamics—putting value first to earn trust and long-term loyalty.He also draws strategic inspiration from games like Monopoly, where success hinges on early positioning, negotiation, and risk management. These ideas translated into his real-world entrepreneurial journey: selling his share in a construction business to fund Evolve, enduring over two years with no revenue, and constantly refining the product through feedback and adaptability.Today, Evolve is used by major companies across industries, offering tools that automatically convert a company's internal materials—videos, slides, PDFs—into interactive, trackable training programs within 24 hours. With built-in assessments, reporting, and feedback features, Evolve gives organizations a scalable way to upskill and engage teams fast.About Stan SuchkovStan Suchkov is the CEO and Co-Founder of Evolve, an AI platform that creates onboarding and training programs from any type of document in as little as 24 hours. He's also the founder of the AI Corporate University in MENA and a seasoned entrepreneur with a background in IT and real estate development. Stan has led over 30 projects across various stages of growth and is widely regarded as a thought leader in AI-powered education solutions.About EvolveEvolve is a U.S.-based AI platform built to help companies scale employee training, onboarding, and internal knowledge sharing. Founded in 2023 and launched in the U.S. in 2024, Evolve allows businesses to upload nearly any training content—PDFs, PPTs, audio, video—and launch custom interactive courses by the next day. The platform includes quizzes, tasks, automated grading, and comprehensive learner feedback, helping businesses stay competitive through rapid, smart learning solutions.Links Mentioned in this Episode:Stan Suchkov on LinkedInEvolve WebsiteEpisode Highlights:Why “giving first” builds stronger relationships and networksHow Monopoly inspired Stan's real-world strategic thinkingWhat makes Evolve's AI-powered training platform stand outHow Stan overcame two years of zero revenue to build EvolveThe role of AI in transforming corporate learning experiencesConclusionStan Suchkov's journey reflects what's possible when vision meets resilience. His approach to training through...
Too often, organizations reach for training when what they really need is alignment and ownership. If your team already knows what great service looks like, repeating the basics won't move the needle. What they need is a facilitated workshop.
It's not the big things that kill your growth—it's the simple things you stop paying attention to.Join Dr. Lona and Dr. Bobby as they reveal the three biggest killers of growth in a scaling business: lack of consistent training, poor stats tracking, and under-investing in marketing. They break down why mastering these basics is the secret to unlocking sustainable growth and leadership freedom. Whether you're building or scaling, this conversation shows you exactly where to double down if you want to grow faster, serve bigger, and lead better.Key Highlights00:55 – Light-hearted intro about Easter vacations and setting up the idea for the episode: Top 3 killers of practice growth.03:44 – Introduction of the topic: choosing the three most critical areas that consistently limit growth in both building and scaling practices.04:56 – Killer #1: Lack of consistent weekly team training and role-playing, no matter the size of your team.06:08 – Why training is essential: training taps into the nervous system, and repetition creates mastery for you and your team.09:07 – How world-class performers (like pro athletes) treat training—and why your team must approach it the same way.13:26 – Killer #2: Not keeping proper, thorough, and accurate statistics—or not reviewing them consistently to drive action.15:04 – How stats should guide your action steps, not your emotions, and how to find key gaps for quick improvements.19:32 – Killer #3: Not investing enough in external marketing—even if you're great at generating internal referrals.21:38 – Why major brands never rely solely on word-of-mouth and why you need a real marketing budget to create sustainable momentum.24:26 – Practical steps: how to calculate your marketing budget based on your future revenue goals, not your current comfort zone.28:58 - Dr. Kale interviews Success Partner Dr. Steve Tullius, founder of Waitlist Workshops, about how his team helps chiropractors attract highly qualified leads through targeted workshops. From startup clinics to high-volume practices, the system is built to scale—filling rooms, converting attendees, and creating consistent demand for neurologically focused chiropractic care. Dr. Steve also shares the deeper mission behind his work: restoring the profession's purpose by reaching those who need it most.Resources MentionedRegister Now for the TRP Conversion & Retention Immersion- June 6 & 7, 2025 in Orlando, Florida or June 27 & 28, 2025 in Sydney, AUS - https://theremarkablepractice.com/upcoming-events/ For more information about Waitlist Workshops please visit: https://waitlistworkshops.comTo schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastFollow Dr Bobby on Instagram: https://qr.me-qr.com/WOz1qy6E Follow Dr Lona on Instagram: https://qr.me-qr.com/o2oFbovyLearn what it takes to be Remarkable!: https://theremarkablepractice.com/
In today's Part 2 episode, Dr. Ben Kacos explores the comprehensive evolution of onboarding, team training, and leadership development in a thriving dental practice. From setting clear 30/60/90-day goals to implementing tiered compensation models, Dr. Ben breaks down how transparency, coaching, and culture-building create empowered, self-motivated teams. He shares practical strategies like the “Big Sister” mentorship program, team-led education, and leveraging back-to-basics cards in daily huddles. You'll also hear how structured bonuses, “ghost column” scheduling, and intentional overstaffing contribute to operational excellence and profitability. This session is a masterclass in creating consistent, high-performing teams that align with your mission and values. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In this episode of the Inner Edison Podcast, host Ed Parcaut sits down with Simon Phillips, a New Zealand-based entrepreneur with a remarkable journey through the highs and lows of building e-commerce brands and agencies. Simon opens up about launching his first successful brand at 19, scaling it to seven figures, and then losing it all—only to bounce back with a new agency and, ultimately, a powerful accelerator program for e-commerce businesses. Through candid discussions, Simon shares hard-earned insights on what it really takes to build, lose, and rebuild both business and self-belief. The conversation covers the pitfalls of working with agencies, the shift to training internal teams, the power of niching down for business growth, and the crucial balance between personal development and professional success. You'll also hear their thoughts on leveraging AI, building community, and why focusing on your core customer is more important than ever. Whether you're an entrepreneur, marketer, or anyone seeking inspiration through adversity, Simon's story and Ed's wisdom will leave you with valuable takeaways on resilience, reinvention, and the importance of both inner and outer work in business. Learn more about Simon Phillips at E-commerce Accelerator. Tune in, get inspired, and discover why your greatest confidence often comes from your greatest defeats. **Contact Ed Parcaut:** -
In today's Part 1 episode, we dive into the evolution of effective team training in dental practices. From humble beginnings with a small, disorganized staff, Dr. Ben Kacos shares how he transformed chaos into a cohesive, high-performing team culture. He outlines foundational strategies including roundtable post-mortems, building a living team handbook, clinical and communication calibration, and the power of consistent coaching. With real-life examples and tactical advice, Dr. Ben covers everything from leveraging case presentation formats to onboarding with training videos and 30/60/90-day goals. Discover how consistency in leadership drives team performance and builds a thriving practice culture. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Tom Schearer to discuss the value and impact of attending automotive training events, with a special focus on the upcoming TOOLS Conference in Lancaster, Pennsylvania. Tom addresses common concerns about the cost of training and emphasizes the strong return on investment for shop owners and technicians who attend. The conversation also highlights how ongoing education not only keeps teams up to date with rapidly changing technology but also strengthens shop culture and networking within the industry.Sign up for TOOLS HERE00:00 Role Play: Addressing Training Hesitations05:45 Comprehensive Training Conference Overview07:42 Training Benefits Outweigh Costs13:27 Team Training and Staff Changes16:37 Collision Classes & Networking Highlights20:08 "Importance of Networking Events"21:24 "Automotive Repair Podcast Promo"
In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine focus on the crucial role that training and onboarding play in building and maintaining an effective team. The episode opens with Jennifer reminding listeners that every business owner eventually faces the challenge of managing staff, strategically scaling their teams, and ensuring productivity aligns with business goals. Daniel shares his recent experience of hiring his first virtual assistant, illustrating how he identified tasks to delegate and made sure they fit the business's operational and financial structure. This real-world example underscores the importance of being intentional about which tasks to hand off, aligning new roles with your business's immediate and strategic needs, and considering the onboarding experience from the new team member's perspective.The conversation evolves to cover the keys to successful onboarding and the best approaches to training staff so they can thrive in their roles. Drawing from his background as a corporate trainer, Daniel explains that the first essential step is showing how each position connects to the organization's wider mission. He recommends making training action-oriented by teaching the flow of the job itself before introducing systems and tools. Jennifer and Patricia also highlight the value of identifying the core skill set you absolutely need in a hire, noting that while some skills can be taught, foundational qualities are essential. The episode wraps up with the hosts stressing the importance of hiring for attitude while continuously improving your company's systems, just as major franchises do to ensure consistent quality. Listeners are encouraged to seek feedback and refine their training processes, setting the stage for a strong, effective, and loyal team that supports business growth for the long term.Keywords: team management, staff management, hiring, virtual assistant, strategic planning, client onboarding, productivity, onboarding experience, corporate training, departmental training, employee experience, skill set, training process, core skills, job training, system training, role alignment, vision statement, mission statement, company objectives, strategic objectives, action-oriented training, workplace systems, process improvement, employee feedback, hiring for attitude, training for skill, onboarding success, employee retention, systematization
You'll learn: How to get your team fully bought into the vision Why not doing weekly meetings is costing you The one shift that makes your team grow (and your business with it) If you want to travel more, step back a little, or just stop being the bottleneck in your own business—these strategies work.
Interprofessional team training (IPTT) prepares students from health care professions for team-based care. In this podcast with Dr. Allison Shorten, you will learn why IPTT is important. In their study with 866 students from 11 professions, they compared in-person and online delivery of IPTT: both groups improved, but the in-person delivery resulted in the greatest improvement. However, as Dr. Shorten explains, advantages from in-person delivery should be weighed against online logistical advantages. You can find more detail about the study in their article.
In this candid episode, Dr. Bruce Baird shares why most team problems aren't really team problems—they're leadership problems. Learn how better onboarding, clearer expectations, and courageous conversations can radically change the culture, productivity, and future of your dental practice.
The Bulletproof Dental Podcast Episode 390 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION In this conversation, Peter Boulden and Craig discuss the critical aspects of enhancing dental practice growth through effective communication strategies at the end of patient appointments. They emphasize the importance of exit verbiage, focusing on the three Rs: reappointment, review, and referral. The discussion delves into the psychology behind patient reviews, effective appointment wrap-up strategies, and building a referral culture. They also touch on leveraging team dynamics for growth and the role of AI in modern dental practices, concluding with the significance of team training and development for sustained success. TAKEAWAYS Exit verbiage can significantly impact practice growth. The three Rs are crucial: reappointment, review, and referral. Reappointment rates correlate with overall practice success. Patient reviews reinforce retention and loyalty. Effective appointment wrap-up strategies enhance patient experience. Building a referral culture is essential for growth. Team dynamics play a vital role in practice success. AI can streamline tasks and improve efficiency in dental practices. Investing in team training leads to better practice outcomes. Creating a supportive environment fosters employee engagement and growth. CHAPTERS 00:00 The Importance of Exit Verbiage 03:03 The Three Rs: Reappointment, Review, and Referral 06:07 Psychology Behind Patient Reviews 09:11 Effective Appointment Wrap-Up Strategies 12:10 Building a Referral Culture 14:57 Leveraging Team Dynamics for Growth 17:58 The Role of AI in Dental Practices 21:01 The Value of Team Training and Development REFERENCES Bulletproof Summit Bulletproof Mastermind
Today on the podcast we hear from Dan Lust, Beverage Industry Consultant with Pints, LLC.Dan and I review the top challenges facing the industry and share data analytics, business planning, and performance measurement tactics for distributors and breweries. SummaryHot topics: Tariffs, pricing, and the importance of sales trainingStrategic growth planning tactics for breweries Tools to make data-driven decisionsKeys to brewery-wholesaler business relationshipsResourcesConnect with Dan at Pints, LLCGet the FREE beer wholesaler financial newsletter
SummaryIn this episode of Service Evolution, host Jim Robinson explores the intricacies of crisis leadership across sectors like retail, hospitality, and facility management. The discussion pivots on the necessity of guiding teams through crises while promoting independence to reduce reliance on leadership during emergencies. Communication and repetition are underscored as vital tools in skill development and effective crisis management, echoing Tony Robbins' sentiment: "Repetition is the mother of skill."The conversation highlights the significance of morale maintenance, suggesting spontaneity as a means to alleviate stress and invigorate office atmospheres. Simple acts, such as buying lunch or coffee, are presented as ways to reset team dynamics and improve morale. Jim shares a poignant story of inadequate crisis handling—a property fire where the manager's failure to communicate escalated tenant stress—contrasting it with more successful management stories where calm conduct and organized communication were pivotal.Emphasizing the importance of mental health, Jim advocates for open conversations and support frameworks, promoting the idea of "adding certainty" to stabilize chaotic scenarios. He stresses that effective crisis management is a cornerstone of his business, and encourages ongoing dialogues about these experiences within the audience. In sum, the episode provides practical insights into leading teams through crises with an emphasis on preparation, effective communication, and morale-boosting to improve outcomes and foster resilience.Show Notes(00:00) Introduction(03:14) Crisis Management and Team Training(06:49) Fostering Office Spontaneity(11:35) Calm Crisis Management and Processing(13:41) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction Services
In an industry built on human connection, Mike Fiato brings more than leadership. He brings a philosophy rooted in care, purpose, and emotional insight. His passion for hospitality lives not just in the roles he's held or the book he's written, but in the way he sees people. Hospitality, to Mike, isn't a department. It's a strategy. And he's spent a lifetime showing what's possible when you lead with heart.Key Takeaways:• A trip to Disney showed Mike how small, purposeful actions can deeply impact guest experience and loyalty, inspiring him to transition from restaurant ownership to a career focused on hospitality leadership.• Mike advocates for empowering existing teams by adjusting training and culture to unlock potential. He reminds us that the storybook ending starts with support and clear expectations.• Mike celebrates chefs as central cultural figures in hospitality. He encourages visibility, interaction, and recognition of kitchen staff and believes their presence and energy bring warmth and authenticity to every guest interaction.• His book The Hospitality Edge captures decades of industry experience and uses stories to make abstract hospitality principles tangible. Think less glass slipper and more practical strategies that anyone in hospitality can use to elevate their team and service.• Mike believes leadership should create purpose driven work environments. When employees feel purposeful and empowered, they bring the spirit of Be Our Guest to life, turning ordinary moments into meaningful guest experiences.• Whether it is cafes, coffee shops, or airline lounges, Mike proves that hospitality principles work everywhere. A great guest experience does not require a castle, just people who care.• Hot takes. Hot or Not sparked sharp opinions. Which Came First? settled hospitality history with confidence. Fast Money proved that chicken tenders and pizza still reign supreme. Quick hits, bold answers, and plenty of laughs made it all game time gold.Thank you for tuning in to Hospitality Hangout, brought to you by Branded Hospitality Ventures. Stay connected for more inspiring stories, fresh perspectives, and the people like Mike Fiato who are bringing heart, purpose, and innovation to the world of hospitality. Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com
Ms. Sero Ku, Pastor's colleague at World Relief SoCal, gives some initial training for PRPC to explore potentially forming a Good Neighbor Team to an assigned refugee family. This is part two of two videos (including a number of workshop activity training aspects). Wednesday, March 12, 2025.
Ms. Sero Ku, Pastor's colleague at World Relief SoCal, gives some initial training for PRPC to explore potentially forming a Good Neighbor Team to an assigned refugee family. This is part one of two videos (including a number of workshop activity training aspects). Wednesday, March 12, 2025.
In Episode 136 of The Jason Khalipa Podcast, Jason Khalipa and Gabe Yanez sit down with the "Million Dollar Grappler", The "Black Belt Slayer" the one, the only Nicky Rod to talk about how becoming a father has shaped his Jiu-Jitsu career and mindset. They dive into his training philosophy, the rise of no-gi grappling, and how he stays sharp in competition while balancing family life. Whether you're into fitness, personal growth, or just curious how one of the world's best grapplers does it, this episode has something for you. Don't miss this inspiring conversation with one of the top names in the sport!Code: JKPODCAST for 50% off Lab Work at BlokesFor Him: https://blokes.co/jkpodcastFor Her: https://choosejoi.co/jkpodcastNever let momentum get to zero. Listen to the Jason Khalipa Podcast every Monday and Thursday on Apple Podcasts, Spotify, or YouTube.Follow Jason: https://instagram.com/jasonkhalipa?igshid=MzRlODBiNWFlZA==Follow TRAIN HARD: https://www.instagram.com/trainhard.fit/?hl=enNever Zero Newsletter: https://www.th.fit/NCFIT Programming For Gym Owners: https://www.nc.fit/programmingPhilanthropy: https://avaskitchen.org/Chapters:0:00 - Nicky Rod's $1 Million Grappling Win! 2:08 - Upcoming Tournaments: What's New in CJI?6:23 - How Free Access Boosted Match Popularity!8:15 - Need More Rivalries? Enhance Your CrossFit Experience!12:06 - How Fatherhood Changed Nicky's Jiu-Jitsu Game!14:06 - Jiu-Jitsu: The Secret to Better Focus and Clarity!17:46 - Teamwork & Continuous Improvement: The Key to Winning!19:32 - Nicky's Secret Strategies for Beating Opponents!22:59 - Team Training at The B Team: Get Better Together!24:45 - Coaching Tips: Mindset Matters for Athletes!28:13 - The Power of Diverse Experiences for Kids!29:46 - Balancing Competition and Strong Family Ties!33:03 - How to Keep Fun Alive After Having Kids!34:41 - Flexible Parenting: A Path to Jiu-Jitsu Success!38:25 - Gi vs. No-Gi: Which Training Style Should You Choose?40:12 - Why No-Gi Grappling is Taking Over!43:38 - Health Hacks: Diet and Blood Work for Fitness!45:22 - Upcoming Events: Nicky's Shoutout to Fans!
Today, Jimmy Purdy and David Toole talk about the pros and cons of owning multiple repair shops. David emphasizes creating a strong shop culture, particularly when expanding locations. He shares advice on preforming reviews and evaluations of technicians to ensure they are aligned with shop standards and discusses the challenges involved in managing financial aspects of a growing business. 00:00 Streamlining for Growth and Profit07:52 Interviewing: Beyond Questions, Assessing Fit12:56 Repair Level Evaluation Process19:34 Embracing Classic Cars Against Trends24:41 Occasional Vehicle Mechanic Consultations27:42 Valley Springs Acquires Giant Tree33:51 Teen Driver Lands Job at 1739:36 "Transforming Work Culture"45:56 Balancing Workload and Staffing Ratio49:16 Learning from Skilled Shop Owners56:29 From Transformers to Team Investment58:43 Seeking Independence in Coaching01:08:05 Employment Regulations Hinder Productivity01:12:08 The "Unneeded Feeling" Dilemma01:17:08 Dave the Car Guy Updates
On this episode of Go Gaddis Real Estate Radio, Cleve Gaddis dives into an important topic from our Team Training—the Letter of Intent. If you're navigating real estate transactions, understanding how this document works is crucial. Segment Highlights:
In this conversation, Matthew Hache discusses the importance of team training and building a strong culture within Managed Service Providers (MSPs). He emphasizes the need for organizations to embrace training as a means to retain talent and foster growth. The discussion covers various aspects of mentorship, the significance of understanding the business side of IT, and the concept of the 'Hero's Journey' in employee development. Matthew shares insights on how to create a supportive environment that encourages continuous learning and personal growth, ultimately leading to a more engaged and effective workforce.
Ep 67 - LIVE TEAM TRAINING CALL Today's coaching call is a TRUE real time training I did for my network marketing team. The topic is on a common statement I hear, "I'm doing the work but not seeing the results", and I know I've been in this situation before in my business, too. In this call, I share 4 main concepts as to why you might not be seeing the results you're expecting, and what to do about it to see some changes. I hope you enjoy this episode, please be sure to share on social media and tag me @itsamygriffith or @coachingcallpodcast, rate the show 5 stars if you feel inclined, and let me know your feedback. Love you !!!! Enjoy xo
Deciding when and how to hire an associate can make or break the success of your practice, and Dr. Kevin Day brings his expertise to this crucial topic. This episode dives into the key factors chiropractors need to consider before expanding their team, from evaluating patient volume and practice capacity to financial readiness and team preparedness. Dr. Day shares actionable advice on setting a clear vision, managing expectations, and implementing airtight systems to ensure a seamless associate integration. With insights on training your team, creating strong meeting rhythms, and preparing patients for change, this conversation is a must for chiropractors ready to grow their practice sustainably and effectively.Key Highlights00:53 – Dr. Kevin Day introduces his journey from starting a practice without systems to implementing TRP strategies and transitioning to a team-driven model.03:02 – The advantages of hiring associates and the importance of understanding when the timing is right to bring one on.04:14 – Key metrics for determining readiness to hire an associate, emphasizing the 80% capacity threshold.06:20 – Importance of recognizing that an associate's capacity may differ from the owner's, requiring clear expectations and communication.08:25 – Breakdown of different associate types: entrepreneurs, business builders, and caregivers, and aligning them with the practice's vision.11:31 – Setting realistic expectations for the first associate, including financial planning and understanding their role in patient volume and practice growth.15:20 – Clarifying that an associate's success depends on attracting new patients rather than solely taking on existing patient overflow.17:32 – The need for a robust marketing and operational plan before onboarding an associate to ensure quicker profitability and practice alignment.22:06 – Training patients to trust multiple doctors through consistent communication, shared case management, and strategic introduction to associates.25:37 – Building airtight systems, meeting rhythms, and reporting metrics to ensure smooth team integration and maintain patient retention. Resources MentionedRegister Now for the TRP Remarkable Team Building Immersion - January 31 and Feb 1, 2025 in Tampa, FL and Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn what it takes to be Remarkable!: https://theremarkablepractice.com/Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast/Learn what it takes to be Remarkable!: https://theremarkablepractice.com/
Success in 2025 starts with the strategies you put into action today. This episode dives deep into practical, actionable steps to make the upcoming year your most profitable and impactful yet. From understanding your numbers to planning smart upgrades that add value for your patients, you'll learn how to optimize your practice for sustainable growth. Discover why aligning your pricing with inflation, investing in your team, and cleaning up your backend systems are essential moves to create a thriving, well-rounded business. Whether you're looking to refine your processes or completely transform your practice, these insights will help you launch into the new year with confidence and clarity.Key Highlights01:32 – The importance of reframing December as a productive month to set the stage for success in the upcoming year rather than slowing down.02:32 – Discussion on how end-of-year planning helps avoid a "January hangover" and ensures the new year starts strong with momentum.04:57 – The need for profitability in chiropractic to sustain growth, serve more people, and reinvest in the mission of delivering care.05:48 – Challenges chiropractors face with profitability, including understanding costs per visit and ensuring fee structures support team investments.09:26 – Strategies for fee increases, emphasizing the importance of aligning fees with inflation and implementing regular, systematic adjustments.13:26 – How to identify and highlight value upgrades in your practice to justify fee increases, from new technology to team training and enhanced services.20:40 – The mindset shift needed to approach fee increases as normal business practice, with examples from other industries to normalize the process.21:59 – Training your team to handle conversations about fee increases effectively and ensuring they are aligned with the vision for practice growth.24:20 – Why profitability is essential for reinvesting in areas like marketing, team building, and coaching to elevate the practice.26:31 – Encouragement to use the start of the new year as a time to clean up systems, improve efficiency, and implement growth strategies for a sustainable future. Resources MentionedRegister Now for the TRP Remarkable Team Building Immersion - January 31 and Feb 1, 2025 in Tampa, FL and Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn what it takes to be Remarkable!: https://theremarkablepractice.com/Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast/Learn what it takes to be Remarkable!: https://theremarkablepractice.com/
Want to navigate the complexities of digital transformation successfully? In this episode, Jonathan Murray, the Chief Strategy Officer at Mod Op and co-author of Getting Digital Done, outlines a step-by-step approach to integrating AI into your customer experience strategy. He explains how to build a solid data foundation and establish governance principles that will set your organization up for success. Plus, Jonathan and Lauren discuss the disconnect between leadership and customer needs, and how to bridge that gap using data-driven insights.Tune in to learn:Why organizations often resist new technologies due to fear and uncertaintyHow AI can enhance customer interactions through conversational experiencesHow AI can help rehumanize business interactions with customersWhy organizations must have the right data infrastructure to leverage AIWhy employee experience must be prioritized to ensure successful transformations–How can you bring all your disconnected, enterprise data into Salesforce to deliver a 360-degree view of your customer? The answer is Data Cloud. With more than 200 implementations completed globally, the leading Salesforce experts from Professional Services can help you realize value quickly with Data Cloud. To learn more, visit salesforce.com/products/data to learn more. Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.
PSIA Alpine Team Member Kevin Jordan sits down with our podcast host, George Thomas at Team Training to chat about what the week of Training entailed. Kevin goes into detail talking about what the week holds and what the larger goals were to come from this event. There was more of a mechanical focus to this Training that involved some pre-work relating to the basic parallel turn. Kevin talks about what it's like to be a two-term member and how this term is already a bit different than the last. Tune in for much more and learn more at thesnowpros.org.
Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Recorded at the 2024 ASTA Expo, Dewain DeGarmo from Black's Tire & Auto Service and David Boyes from Today's Class discuss the evolving landscape of training and education in the automotive repair industry. Dewain, overseeing training across 60 stores, shares the challenges of managing a large team while introducing innovative strategies to improve knowledge retention and performance. He also talks about his role as a "puzzle master," tackling complex technical problems and spearheading training programs, including a creative prize system to motivate teams. The discussion highlights how technology is driving improvements in training within the industry. Dewain DeGarmo from Black's Tire & Auto Service David Boyes, President of ‘Today's Class” An online learning organization that has been supporting the automotive industry for more than 20 years. David's previous episodes HERE Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Managing a Large Team (00:02:37) Challenges of Change (00:03:28) Joy in Team Development (00:04:14) Dwayne's Journey in the Industry (00:04:31) Becoming the Puzzle Master (00:06:05) Training Evolution (00:08:14) Competitive Training Environment (00:09:29) Unique Prizes in Training (00:11:05) Wrestling Belt as a Prize (00:11:21) Measuring Team Performance (00:12:05) Daily Training Consistency (00:14:06) Dashboard Insights (00:15:10) Building a Training Portal (00:16:02) Aggregating Training Resources (00:16:48) Challenges of Local Training Attendance (00:19:12) Balancing Work and Training (00:20:23) TPMS Training Insights (00:21:06) Generational Work Ethic Discussion (00:22:05) Microlearning for Team Training (00:22:21) Identifying Training Gaps (00:23:01) Investment in Training (00:24:25) Balancing Training Opportunities (00:26:15) Cultural Integration of Training (00:29:00) Importance of Communication Tools (00:32:45) Team Engagement Challenges (00:35:01) Culture of Continuous Learning (00:35:08) Incremental Improvement (00:36:14) Personal Ownership of Knowledge (00:36:29) User Motivation for Training (00:36:47) Boosting Training Scores (00:37:11) Conferences and Learning Retention (00:37:35) Custom Training Requests (00:39:58) Thanks...
In this episode, recorded at Tactical Trauma 2024, Andrew Petrosoniak discusses real-world experiences in trauma care, and the innovative use of simulation to resolve systematic issues in blood delivery and overall trauma resuscitation protocols. Key takeaways include the concept of intelligent failure, reducing cognitive overload for medical staff, and the creation of efficient medical environments. Moreover, the episode delves into the significant improvements achieved through simulation, such as a 50% reduction in blood delivery times, and the integration of performance data to enhance CPR and clinical space design. Emphasizing the importance of using data to drive improvements, the conversation explores the implementation of roles like a CPR coach and the scalable application of these practices across individual, team, and systemic levels. Listeners are encouraged to view failures constructively and leverage simulations and data for better patient outcomes and team performance. 00:00 Introduction to Simulation in Emergency Medicine 01:05 A Real-Life Trauma Case 02:18 Identifying Systemic Issues 02:46 Implementing and Testing Solutions 05:45 The Concept of Intelligent Failure 09:41 Scaling and Impact of Simulation 10:22 The Power of Simulation in Experimentation 10:56 Data Integration in Healthcare and Sports 11:29 Evaluating CPR Quality Through Simulation 12:14 Using Data to Improve Clinical Performance 13:47 Designing Clinical Spaces with Simulation Data 15:28 Scaling Impact with Simulation 18:02 Efficient Team Communication in Trauma Bays 19:04 Broadcasting and Recording Simulations for Education 19:39 Conclusion and Future Directions The Speaker Dr. Andrew Petrosoniak is an emergency physician and trauma team leader at St. Michael's Hospital and an Assistant Professor in the Department of Medicine at the University of Toronto. He has completed a Master of Science in medical education where he focused on the use of in situ simulation (practice in the actual workplace) in procedural skill acquisition. Andrew's field of research includes in situ simulation and simulation-based technical skill acquisition. His work focuses on usability testing and the identification of personnel- and systems-based safety threats within acute care medicine. He is the principal investigator of the TRUST study (Trauma Resuscitation Using in Situ simulation for Team Training) that includes a partnership with human factors experts to evaluate systems and processes during high-stakes trauma simulations.
In this episode, Ray Sclafani discusses the significance of capability decks for financial advisors, emphasizing their role in client engagement, education, and advocacy. He outlines the eight essential components of an effective capability deck and provides insights on how to build and maintain one that resonates with clients and prospects. This episode highlights the shift from traditional sales pitches to a more value-driven approach, fostering deeper relationships and sustainable growth in wealth management.8 Essential Capability Deck ComponentsWhy You Do What You DoWho Your Firm Is Built to ServeKnown Needs of Your ClientsUnknown Needs of Your ClientsSolutions You Provide to Your ClientsYour Unique, Client-Outcome-Oriented Wealth Management ProcessYour Team of Trusted Professionals (Internal and External)What Clients Should Expect If They Work with YouKey TakeawaysCapability decks are essential for client engagement.A well-crafted deck showcases your firm's unique value proposition.Regular updates to the deck keep it relevant and effective.Empower clients to advocate for your firm with the right tools.Include your team and their expertise in the deck.Use visuals and clear language to enhance understanding.References from this episodeSinek's famous Ted Talk on How Great Leaders Inspire ActionMaribeth Kuzmeski, founder and owner of Red Zone MarketingRRDAI-Generated Presentation ResourcesBeautiful.ai is an AI-powered presentation tool that helps you create professional-looking slides quickly with automated design features.Designs.ai offers an AI presentation maker that helps generate PowerPoint slides with easy-to-use templates and customization options.Tome is an AI-powered presentation tool that enables dynamic content creation with text prompts and integrates various media formats.Canva provides AI-driven features to create presentations with a wide range of templates, images, and icons.SlidesAI converts text into presentation slides using AI; automating the formatting and layout process.Microsoft PowerPoint Designer is an AI feature within PowerPoint that provides design suggestions based on your content.Prezi delivers an AI-powered platform to create engaging, interactive presentations with a zoomable canvas for dynamic storytelling.For more information click here to visit The ClientWise Blog.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.
Welcome to the Hey Docs! Podcast with your host Jill Allen. Today I am joined by special guest Brian Wright from New Patient Group. In this episode we are talking tech, and how it can impact your growth. From changing your mindset, to being mindful of the technology and systems you are bringing into your practice we are covering it all. Let's get into it! Summary Brian Wright shares his background as a serial entrepreneur and how his experience in professional baseball shaped his career. He emphasizes the importance of having a growth mindset and investing in solutions to fix common problems in the orthodontics industry. He discusses the concept of customer service and how it should be defined as getting what you want from your customers and exceeding their expectations. Brian also highlights the significance of training team members in sales, leadership, and hospitality skills to create a unique and exceptional patient experience. In this conversation, Brian Wright discusses common complaints in the dental industry and highlights the importance of investing in high-quality services and partnerships. He emphasizes the need for orthodontists to shift their mindset from viewing certain expenses as costs to recognizing them as investments that can drive growth and success. Wright also emphasizes the significance of culture and leadership in creating a thriving practice. For new orthodontists, he advises being proactive, implementing systems and outsourcing from the beginning, and focusing on creating exceptional patient experiences. https://newpatientgroup.com/https://www.facebook.com/NewPatientGroup1/https://twitter.com/NewPatientGrouphttps://www.instagram.com/newpatientgroup/ https://www.linkedin.com/company/newpatientgroup/ https://www.youtube.com/c/NewPatientGroupHouston Takeaways Having a growth mindset and investing in solutions is crucial for success in the orthodontics industry.Customer service should be defined as getting what you want from your customers and exceeding their expectations.Training team members in sales, leadership, and hospitality skills is essential for creating a unique and exceptional patient experience.Reducing no-shows and improving conversion rates can significantly impact practice growth.Digital marketing and technology can be utilized to enhance the patient experience and improve practice efficiency. Investing in high-quality services and partnerships is crucial for the success of dental practices.Orthodontists should shift their mindset from viewing certain expenses as costs to recognizing them as investments that can drive growth.Culture and leadership play a significant role in creating a thriving dental practice.New orthodontists should be proactive, implement systems and outsourcing from the beginning, and focus on creating exceptional patient experiences.Chapters 00:00 Introduction and Background07:19 The Power of a Growth Mindset15:23 Redefining Customer Service in Orthodontics19:22 Investing in Team Training for Success21:53 Reducing No-Shows and Improving Conversion Rates25:27 Leveraging Digital Marketing and Technology for Practice Growth29:39 Common Complaints in the Dental Industry36:41 The Importance of Being Proactive43:46 Implementing Systems and Outsourcing from the Beginning50:44 The Significance of Culture and Leadership53:39 Advice for New Orthodontists Connect With Our Advertisers OrthoFi - startmoresmiles.comGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://bit.ly/3ZtGyRFSmileSuite - http://getsmilesuite.com/ Donate to 180 Ministries - Donate to 180 Ministries (bloomerang.co)Learn More - www.180ministries.net Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday! Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett Lucero
The Bulletproof Dental Podcast Episode 371 TITLE: Leadership, Balance & Fulfillment with Debra Nash HOSTS: Dr. Peter Boulden and Dr. Craig Spodak GUEST: Debra Engelhardt-Nash DESCRIPTION: In this engaging conversation, Debra Engelhardt-Nash shares her extensive experience in the dental field, discussing the importance of disaster preparedness, team training, and creating a positive patient experience. The discussion highlights the significance of leadership, communication, and balancing PPO and fee-for-service practices. Dr. Nash emphasizes the need for a supportive community and the role of masterminds in overcoming challenges in dentistry. The conversation concludes with insights on finding fulfillment in one's dental career and maintaining a positive attitude. TAKEAWAYS: Debra Engelhardt-Nash is a well-respected figure in dentistry. Disaster preparedness is crucial for dental practices. Having specialized dental advisors can lead to significant savings. Creating a positive team culture enhances the patient experience. Training staff on customer service is essential. Navigating insurance can be challenging but is manageable. Fee-for-service practices require strategic planning. Leadership plays a vital role in practice success. Attitude can significantly impact team morale and patient care. Community support is invaluable for dental professionals. CHAPTERS 00:00 Introduction to Debra Engelhardt-Nash 02:04 Disaster Preparedness and Relief for Dental Practices 06:07 The Importance of Team Training and Culture 08:48 Navigating Insurance and Patient Relationships 12:04 Creating a Positive Patient Experience 15:02 The Role of Leadership in Dentistry 24:15 The Impact of Attitude on Practice Success 30:22 Balancing PPO and Fee-for-Service Practices 35:06 The Importance of Communication and Verbiage 41:20 Humanize Your Team 51:14 That Moment it's Time to Change Yourself to Be Able to Grow Your Practice 1:03:08 Conclusion and Future Engagements REFERENCES Bulletproof Mastermind Bulletproof Summit Debra Englehardt-Nash
Send us a textIn this week's podcast episode, we are joined by one of our Advisory Board members, Dr. Joan Johnston, to talk about why high functioning teams fail. With over 30 years of experience working with the Department of Defense, Dr. Johnston is an expert on decision making and simulation training. Throughout her career she has made a significant impact on advancing the science of Learning, Team Training, Decision Making under Stress, Performance Measurement, and Organizational Development.For this episode, we use the tragic incident involving the USS Vincennes where the guided missile destroyer accidentally shot down an Iranian passenger plane after mistaking it for an F-14 fighter jet, as a focal point of the discussion. Dr. Johnston walked us through the critical errors that were made during that incident, the role that stress plays on communication and decision-making, and she shares her insights on what it takes to build more resilient, high-performing teams.This episode is a powerful reminder of the human factors that influence decision-making and how easily things can go wrong—even with the best of teams. But it also provides a hopeful message: with effective training, strong leadership, and a commitment to learning from past mistakes, we can build teams that are more resilient, adaptable, and prepared to handle the challenges they face.Thank you so much for tuning in, we hope you enjoy the episode and please check out our Patreon channel where we have a lot more content, as well as subscriber only episodes of the show. If you enjoy the podcast, I will kindly ask that you leave us a review and more importantly, please share it with a friend. Thank you for your time and don't forget that Training Changes Behavior!Episode Linkshttps://www.ahrq.gov/teamstepps-program/index.htmlhttps://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2019.01480/fullSupport the showWebsite: https://thehumanbehaviorpodcast.buzzsprout.com/shareFacebook: https://www.facebook.com/TheHumanBehaviorPodcastInstagram: https://www.instagram.com/thehumanbehaviorpodcast/ Patreon: https://www.patreon.com/ArcadiaCognerati More about Greg and Brian: https://arcadiacognerati.com/arcadia-cognerati-leadership-team/
Group training of all sizes has seen several advancements over time. TRIBE Team Training is one organization that's embraced these evolutions and is providing modern, holistic Group X offerings for club owners and operators. Taylor Gabhart, the editor of Club Solutions Magazine, recently sat down with TRIBE Team Training's Sue Richard, the co-founder and international coaching director, and Jeffrey Kline, the social media and marketing manager. They discuss the “why” behind TRIBE, how the company started, the organization's impact and more. Listen to the conversation here.
In this episode, we dive deep into understanding your sales capacity, capability, and competencies with our esteemed guest, Markku Kauppinen, CEO of Extended Disc North America. Markku, a frequent guest on our show, brings exciting news about a new collaboration between Sandler and Extended Disc: the Sales Capacity Assessment. The conversation explores the Sales Excuse Index, a metric that quantifies excuse-making behavior among sales professionals. Markku emphasizes the importance of identifying and addressing these tendencies to enhance sales performance. As the discussion progresses, we discuss balancing strengths and weaknesses in sales, highlighting the need for persistence and prioritizing achievement over mere activity for long-term business success. Timestamps: 00:00:00 - Introduction to Sales Capacity Assessment 00:05:30 - Importance of Assessments in Sales 00:08:28 - Attitude Towards Excuse Making 00:11:42 - Benchmarking Competencies 00:14:53 - Key Sales Competencies 00:16:20 - Difference Between Behaviors and Competencies 00:19:21 - Team Training and Individual Development 00:22:50 - Defining Success in Career 00:27:56 - Overcoming Challenges in Career Key Takeaways: Assessments like the Sales Capacity Assessment aid in hiring, training, and development. It provides insights into an applicant's natural behaviors and sales competencies, facilitating better hiring decisions. The assessment evaluates behavioral styles and competency levels in various sales areas. The Excuse Index within the assessment measures excuse-making tendencies and highlights areas for improvement. Benchmarking compares team performance against industry standards, crucial for the assessment process. It identifies both strengths and weaknesses, enabling targeted development plans. Individual learning paths can be tailored based on assessment results to address specific improvement areas. The assessment can be retaken every six months to monitor progress and adjust development plans. Success in sales involves balancing strengths with development areas. Consistent focus on critical sales activities is essential for achieving success. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
In this episode, we dive deep into understanding your sales capacity, capability, and competencies with our esteemed guest, Markku Kauppinen, CEO of Extended Disc North America. Markku, a frequent guest on our show, brings exciting news about a new collaboration between Sandler and Extended Disc: the Sales Capacity Assessment. The conversation explores the Sales Excuse Index, a metric that quantifies excuse-making behavior among sales professionals. Markku emphasizes the importance of identifying and addressing these tendencies to enhance sales performance. As the discussion progresses, we discuss balancing strengths and weaknesses in sales, highlighting the need for persistence and prioritizing achievement over mere activity for long-term business success. Timestamps: 00:00:00 - Introduction to Sales Capacity Assessment 00:05:30 - Importance of Assessments in Sales 00:08:28 - Attitude Towards Excuse Making 00:11:42 - Benchmarking Competencies 00:14:53 - Key Sales Competencies 00:16:20 - Difference Between Behaviors and Competencies 00:19:21 - Team Training and Individual Development 00:22:50 - Defining Success in Career 00:27:56 - Overcoming Challenges in Career Key Takeaways: Assessments like the Sales Capacity Assessment aid in hiring, training, and development. It provides insights into an applicant's natural behaviors and sales competencies, facilitating better hiring decisions. The assessment evaluates behavioral styles and competency levels in various sales areas. The Excuse Index within the assessment measures excuse-making tendencies and highlights areas for improvement. Benchmarking compares team performance against industry standards, crucial for the assessment process. It identifies both strengths and weaknesses, enabling targeted development plans. Individual learning paths can be tailored based on assessment results to address specific improvement areas. The assessment can be retaken every six months to monitor progress and adjust development plans. Success in sales involves balancing strengths with development areas. Consistent focus on critical sales activities is essential for achieving success. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
In this episode, we dive deep into understanding your sales capacity, capability, and competencies with our esteemed guest, Markku Kauppinen, CEO of Extended Disc North America. Markku, a frequent guest on our show, brings exciting news about a new collaboration between Sandler and Extended Disc: the Sales Capacity Assessment. The conversation explores the Sales Excuse Index, a metric that quantifies excuse-making behavior among sales professionals. Markku emphasizes the importance of identifying and addressing these tendencies to enhance sales performance. As the discussion progresses, we discuss balancing strengths and weaknesses in sales, highlighting the need for persistence and prioritizing achievement over mere activity for long-term business success. Timestamps: 00:00:00 - Introduction to Sales Capacity Assessment 00:05:30 - Importance of Assessments in Sales 00:08:28 - Attitude Towards Excuse Making 00:11:42 - Benchmarking Competencies 00:14:53 - Key Sales Competencies 00:16:20 - Difference Between Behaviors and Competencies 00:19:21 - Team Training and Individual Development 00:22:50 - Defining Success in Career 00:27:56 - Overcoming Challenges in Career Key Takeaways: Assessments like the Sales Capacity Assessment aid in hiring, training, and development. It provides insights into an applicant's natural behaviors and sales competencies, facilitating better hiring decisions. The assessment evaluates behavioral styles and competency levels in various sales areas. The Excuse Index within the assessment measures excuse-making tendencies and highlights areas for improvement. Benchmarking compares team performance against industry standards, crucial for the assessment process. It identifies both strengths and weaknesses, enabling targeted development plans. Individual learning paths can be tailored based on assessment results to address specific improvement areas. The assessment can be retaken every six months to monitor progress and adjust development plans. Success in sales involves balancing strengths with development areas. Consistent focus on critical sales activities is essential for achieving success. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
Listen in today to hear one of the leading experts in the trucking industry, Harman Cheema! Cheema addresses some pressing challenges within the industry and workforce, the importance of team training and leveraging technology for a company's scalability, strategic approaches to the upcoming bid season, persistent sales efforts, and maintaining visibility with potential clients! About Harman Cheema With over 18 years of experience in logistics, Harman has led Cheema to become one of the leading providers of Asset and 3PL solutions in the United States. Cheema Freightlines LLC and Cheema Logistics LLC offers dry and temperature-controlled truckload, intermodal, and LTL services to customers of all sizes and industries. As a highly successful transportation business leader, he has developed and maintained long-term relationships with customers, partners, and stakeholders, ensuring their satisfaction and loyalty. He has also applied my expertise in warehouse management, ocean, and new business development to create and execute strategic transportation plans that result in high profits, intelligent equipment utilization, and maximized team productivity. Additionally, he serves as a board member of the Washington Trucking Associations and Trucking Profitability Strategies conference, where he contributes to the advancement and advocacy of the trucking industry. Connect with Harman Website: https://cheemafreightlines.com/ LinkedIn: https://www.linkedin.com/company/cheema-freightlines-llc/ / https://www.linkedin.com/in/larsward/
New Patient Group™ (Formally known as the Doctor Diamond Club Podcast)
Send us a Text Message.On-Site Workshop with a Six Figure Growth Plan - Click Here to Learn MoreLearn Advanced and Cutting Edge Skill Sets Used by the Finest People Businesses in the World, such as the Ritz Carlton and other famous Companies: - Leadership- Sales Fundamentals- Hospitality- Consumer Psychology- Verbiage- PresentationLearn How to Apply the Skill Sets Above to each of the following:- Existing Patient Experience- New Patient Experience- New Patient Phone Call- Existing Patient Phone Call- Digital Workflow- Treatment Coordinator Exam- Doctor Exam- Financial Presentation- Pending Treatment FollowUp- Handling and Overcoming Objections - Trust & Communication Transfers - Digital Marketing- Patient Compliance- Clinical Assistant Chair Side Conversations- Clinical Assistant Conversation with Parents - Remote Monitoring (If, applicable) - Clear Aligner Starts and Profitability (If, applicable)What to Expect from Implementing the Above Skill Sets:- Improve Leadership and Culture- Improve Mindset and Motivation- Improve Employee Experience- Improve Patient Experience- Improve Patient Compliance- Increase Treatment Conversion- Increase Production - Increase Cash Flow- Increase Patient Referrals- Increase New Patients- Improve Efficiency- Improve Time Management - Improved Digital Marketing Presence- Improved Brand Awareness - Reduce New Patient No Shows- Reduce Existing Patient No Shows- Reduce Headaches, Stress and Chaos- Reduce Advertising Costs- Reduce Patient Non Compliance- Reduce Unnecessary Appointments Caused by Non ComplianceJob Descriptions that will Benefit from this On-Site Workshop:- Clinical Assistants - Concierges- Doctors - Front Desk- Receptionists- Treatment CoordinatorsAre you inadvertently setting your internal practice leaders up for failure? What a great conversation with New Patient Group CEO, Brian Wright. What should you do to empower your leaders and put them on a path toward growth and benefits to your practice?Transforming culture, training and digital marketing practices by implementing life changing experiences for you, your team and your patients. We believe experience is the key to increasing new patients, sales, conversion, compliance, cash flow, referrals and more. We believe experience is the key to reducing stress, chaos, advertising costs, employee turnover and more. Whatever it is you want, whatever it is you desire, we believe experience will help you achieve it. We are the patient experience company and we revolutionize practices by transforming their culture, their employees and their digital marketing. By combining these three services together it creates a powerful force that works in harmony to achieve what you want by delivering employees and patients more than they would have ever expected. Choose any service individually or become a private client and achieve your best year ever or your money back .. Guaranteed. Private clients combine all three services (Leadership & Culture, Team Training, Digital Marketing) together to take over their community and leave their "competition" in the dust!Trusted by the Best Doctors: Jep Paschal, John Graham, Regina Blevins, Alyssa Carter, Jamie Reynolds, Stu Frost, David Boschken, Donna Galante, Boyd Whitlock, Bob Skopek, Byrn Cooper, Sean Carlson and Many More!
In this episode, you'll discover:Defining your chiropractic USP for humanity (Unique Success Proposition) We have a SIMPLE and ELEGANT solution - don't confuse people You have a COMPELLING story - Are you telling it? Applying the principle of the “Hard-Easy” in practice It's never about price - it's always about VALUEEpisode Highlights00:57 - Gratitude for the in-person training and the power of the product they deliver.06:33 - Combining conversion and retention for better results.08:32 - The importance of understanding the core principles of chiropractic and their unique value proposition.10:48 - Reinvigorating the chiropractic process through a renewed understanding of the product's power.13:05 - The importance of an immersive environment for chiropractors to level up and improve their skills.17:41 - The transformative concepts and takeaways from a recent event, including the importance of engaging people's hearts before their heads.19:31 - Removing interference to the flow of nerve impulses, likening it to CPR and the Heimlich maneuver.22:13 - The importance of addressing patients' belief systems for successful chiropractic care.25:06 - Addressing patients' belief systems before introducing chiropractic care.27:54 - Dr. Bobby chats with Dr. Andrew Powell from Success Partner, Better Balance Orthotics about a unique product that enhances patient outcomes through proprioception rather than traditional arch support. These orthotics stimulate foot muscles, improving posture, balance, and gait. Initially designed for scoliosis, they've been found to benefit people of all ages. Dr. Powell discusses how implementing these orthotics can boost patient results and significantly increase a practice's revenue. Discover the effectiveness of the product and its potential to boost profitability. Resources MentionedTo learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBuild your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/For more information about Better Balance Orthotics please visit: https://betterbalanceorthotics.com/Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. PeteDr. Stephen's LinkedInDr. Peter's LinkedInThe Remarkable CEO WebsiteDr. Stephen's Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he served as Vice chair of Surgery at Tulane University Health Sciences Center in New Orleans. While at Tulane he also was the Surgery Residency Program Director, the assistant dean for Graduate medical education and the Medical Director of the Tulane Center for Advanced Medical Simulation and Team Training. He received his undergraduate degree in Biomedical Engineering from Tulane University, his Medical Degree from the University of South Florida College of Medicine and his Masters in Health Professions Education from the University of Illinois Chicago. His general surgery residency was completed at The Carolinas Medical Center in Charlotte, North Carolina and his Advanced Laparoscopic Fellowship was completed at Tulane University.He is actively involved in numerous national societies including the American College of Surgeons, the Society for Gastrointestinal and Endoscopic Surgeons, the Association for Surgical Education, and the Association for Program Directors in Surgery. He serves on the American College of Surgeons Committee on Validation of Surgical Knowledge and Skills, SAGES Fundamentals of Laparoscopic Surgery and Development Committees and also serves as the APDS research committee vice chair.Dr. Korndorffer has published over 60 papers in peer reviewed journals, 5 book chapters and has presented at over 100 national meetings. Dr. Korndorffer's clinical interests include minimally invasive surgery for gastrointestinal disorders and hernias. His research interests include surgical education, surgical simulation, patient safety, and patient care quality.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.
In this special episode of the Noob School podcast, the tables are turned as usual host John Sterling takes the hot seat as the guest. Dr. Rebecca Heiss, a renowned professional speaker, steps in as the host to delve into John's fascinating career and upbringing. Join us as we explore the journey that led John to master the art of sales, uncovering the pivotal moments and insights that shaped his success. This episode promises an in-depth look at the man behind the mic and his extraordinary path in the world of sales. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this training replay with Everquote, Colter talks through different elements of effective trainings - from a team member's perspective. What makes an effective training? How should I structure team trainings in my agency? How often should we be training our teams? These are the questions Colter talks through in this training. Learn more about us at https://www.tmperspective.com Follow us! https://www.instagram.com/teammemberperspective https://www.facebook.com/profile.php?id=61558254003204
In this training replay with Everquote, Colter talks through different elements of effective trainings - from a team member's perspective. What makes an effective training? How should I structure team trainings in my agency? How often should we be training our teams? These are the questions Colter talks through in this training. This is Part 2 of 2.Learn more about us at https://www.tmperspective.comFollow us! https://www.instagram.com/teammemberperspectivehttps://www.facebook.com/profile.php?id=61558254003204
New Patient Group™ (Formally known as the Doctor Diamond Club Podcast)
Send us a Text Message.Click here to learn more how innovative video marketing can help your practice by www.NewPatientGroup.comWhat if you could transform your business into a customer-centric powerhouse, delighting customers and boosting your bottom line? Our latest episode offers the blueprint for creating exceptional customer experiences that keep customers coming back for more. We tackle the crucial question every business owner must ask: "How do I get what I want from my team and customers while delivering unexpected experiences?" You'll learn how to foster a customer-obsessed culture, sharpen your leadership skills, and invest in continuous improvement to thrive in any economic climate. Plus, discover how superior presentations and experiences can maximize your customer conversion rates and cash flow.Personalized digital marketing is not just a trend; it's a game-changer. We break down the tremendous benefits of crafting unique, professional content over relying on generic, template-driven strategies. Hear about the importance of outstanding site speed and how it meets Google's stringent standards. Our discussion emphasizes the power of word-of-mouth marketing and customer retention, and how our custom web development solutions ensure client satisfaction and loyalty. With a focus on engaging video content and platforms like TikTok, we reveal how embracing these trends can set your practice apart and drive measurable business growth.Finally, we shed light on the pitfalls of finite-minded decision-making driven by cost-cutting and its impact on hiring less effective marketing companies. Learn why investing in high-quality content, innovative strategies, and superior experiences is ultimately more cost-effective. We also discuss the interconnectedness of business culture, leadership, and personal relationships in enhancing employee performance and customer satisfaction. From employing digital tools like the iTero scanner to adopting a hospitality mindset for a high-end orthodontic experience, this episode covers it all. Tune in to discover how to create an exceptional, customer-centric practice that stands out from the competition.New Patient Group - Transforming culture, training and digital marketing practices by implementing life changing experiences for you, your team and your patients. We believe experience is the key to increasing new patients, sales, conversion, compliance, cash flow, referrals and more. We believe experience is the key to reducing stress, chaos, advertising costs, employee turnover and more. Whatever it is you want, whatever it is you desire, we believe experience will help you achieve it. We are the patient experience company and we revolutionize practices by transforming their culture, their employees and their digital marketing. By combining these three services together it creates a powerful force that works in harmony to achieve what you want by delivering employees and patients more than they would have ever expected. Choose any service individually or become a private client and achieve your best year ever or your money back .. Guaranteed. Private clients combine all three services (Leadership & Culture, Team Training, Digital Marketing) together to take over their community and leave their "competition" in the dust!Trusted by the Best Doctors: Jep Paschal, John Graham, Regina Blevins, Alyssa Carter, Jamie Reynolds, Stu Frost, David Boschken, Donna Galante, Boyd Whitlock, Bob Skopek, Byrn Cooper, Sean Carlson and Many More!
New Patient Group™ (Formally known as the Doctor Diamond Club Podcast)
Send us a Text Message.www.NewPatientGroup.com - The Patient Experience CompanyTransforming culture, training and digital marketing practices by implementing life changing experiences for you, your team and your patients. We believe experience is the key to increasing new patients, sales, conversion, compliance, cash flow, referrals and more. We believe experience is the key to reducing stress, chaos, advertising costs, employee turnover and more. Whatever it is you want, whatever it is you desire, we believe experience will help you achieve it. We are the patient experience company and we revolutionize practices by transforming their culture, their employees and their digital marketing. By combining these three services together it creates a powerful force that works in harmony to achieve what you want by delivering employees and patients more than they would have ever expected. Choose any service individually or become a private client and achieve your best year ever or your money back .. Guaranteed. Private clients combine all three services (Leadership & Culture, Team Training, Digital Marketing) together to take over their community and leave their "competition" in the dust!www.WrightChat.comNew Patient Phone Call and Pending Treatment Followup! We answer your new patient phone calls, speak just like your own employee, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back. We can also handle your pending treatment list and get more patients back through the doors to purchase treatment. Grow six figures while watching us do the work! Trusted by the Best Doctors: Jep Paschal, John Graham, Regina Blevins, Alyssa Carter, Jamie Reynolds, Stu Frost, David Boschken, Donna Galante, Boyd Whitlock, Bob Skopek, Byrn Cooper, Sean Carlson and Many More!
If your senior leaders aren't part of a structured development program, you're missing out on untapped potential. Our "12-0 Book Series" is a game-changer. By dedicating just two sessions a month to reading and discussing relevant books, we've created alignment, consistency, and a powerful growth environment. Don't let your leaders fall behind – discover how this simple, effective method can elevate your leadership team and drive your organization forward.Everyday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts Spotify Follow us on LinkedIn Connect with Scott Connect with Jeff Connect with Eric Grow your business with Abstrakt Join the Abstrakt team Email us Thanks for listening!