POPULARITY
Categories
In addition to Christ's priestly office, lay people are called to participate in Christ's prophetic and kingly offices. They take part in Christ's prophetic office by evangelizing and proclaiming Christ by word and with the testimony of their lives. Fr. Mike explains that the laity participate in Christ's kingly office in their hearts. They do this when they rule themselves and conquer sin, acting as virtuous leaders in the Church and society. Fr. Mike also reminds us that lay people should strive to be guided by Christian conscience in all their actions in the Church and society. Today's readings are Catechism paragraphs 904-913. This episode has been found to be in conformity with the Catechism by the Institute on the Catechism, under the Subcommittee on the Catechism, USCCB. For the complete reading plan, visit ascensionpress.com/ciy Please note: The Catechism of the Catholic Church contains adult themes that may not be suitable for children - parental discretion is advised.
Sunday school class on the Office of Deacon (Part 2). May 4, 2025.
If you're seeking reliable and cost-effective commercial cleaning services in Upper Hutt, Mr Green (0800 674 733) offers the customer service of a locally-owned business, along with the processes of a major organisation. Go to https://local.mrgreenwellingtoncleaning.nz/cleaning-upper-hutt for more information. Mr Green City: Wellington Address: 85 Cortina Avenue Website: https://mrgreenwellingtoncleaning.nz
From offices to gyms and retail outlets, Mr Green (0800 674 733) offers advanced cleaning processes and eco-friendly products to businesses across the Lower Hutt region of New Zealand. Go to https://local.mrgreenwellingtoncleaning.nz/cleaning-lower-hutt for more information. Mr Green City: Wellington Address: 85 Cortina Avenue Website: https://mrgreenwellingtoncleaning.nz
Samantha McClary, Former editor Estates Gazette, Chief Executive of the British Council for Offices Until recently Editor of Estates Gazette, Sam's new role is as Chief Executive of the British Council for Offices. Sam McClary has more than two decades of experience in the UK real estate sector. She spent the first 24 years of her career as a journalist and editor, with an introduction to the property sector through a specialism in hotel and leisure reporting. In 2004 she took up a role as a rookie reporter at Estates Gazette, first covering the retail and leisure sector. Over the following 20 years she moved her way up through the ranks of EG, building connections with key players across the real estate sector and broadening her coverage to include the key issues facing the industry and the core ways the sector contributes to the UK's economy and prosperity. She took over as editor of EG in 2019 and held the position until January 2025 when the business was sold to family-owned publishing house Mark Allen Group. Sam is best known in the industry for being a fierce champion and challenger to the real estate sector, utilising her platform to help showcase the good that real estate can and does do for people, planet and UK PLC while poking the sector to continue to improve in key areas such as diversity and inclusion, environmental and societal impact and technological advancement. Sam is a particularly vocal supporter of ED&I in the industry and of unlocking and attracting talent from places the industry may not have traditionally gone looking. Among her proudest achievements is the launch and development of the Future Leaders programme, which gave powerful voices to underrepresented groups in the built environment, enabling them to tell stories of the true impact that real estate has on all of our lives. In early 2025, Sam was appointed as chief executive of the British Council for Offices, a key industry body representing the workplace sector and the diverse set of players that bring this vital element of the UK built and business environment to life. She takes up the role from 6 May and plans to continue to be both champion and challenger for the sector as it continues through this most transformative period. Sam also sits on the advisory board of Black Women in Real Estate.
A new MP3 sermon from Antioch Presbyterian Church (PCA) is now available on SermonAudio with the following details: Title: The Offices of the Mediator (Q&A 41-45) Subtitle: Westminster Larger Catechism Speaker: Joseph A. Pipa Jr. Broadcaster: Antioch Presbyterian Church (PCA) Event: Sunday School Date: 4/27/2025 Bible: John 1:18; John 3:34 Length: 51 min.
Sunday school class on the Office of Deacon (Part 1). April 27, 2025.
As we've learned over the last five years, workplace flexibility is not one-size-fits all. Some teams need structure, others need autonomy. Some teams are scattered across the globe, and others are scattered across a state or a country. Which is why on this episode of Inclusion in Progress, we're diving into one of the 12 distributed work models we've identified while working with remote and hybrid teams. This episode breaks down the Flexi-Remote + Core Office Weeks Model — which balances strong in-office presence and remote work flexibility for recruitment, retention, and performance goals. We cover: How the model does against the three principles of our Inclusive Distributed Work™ framework What to consider before choosing this Flexi-Remote + Core Office Weeks Model for your teams The challenges of implementing this distributed work model and how it can affect your teams in the longrun We'll be breaking down the rest of all of these work models on future episodes, so subscribe to the podcast to make sure you don't miss out! And if you're a People or HR leader who wants a more detailed breakdown of the 12 distributed work models (and an easy framework to decide which works best for your organization)... Download a copy of our Distributed Work Success E-book today! #InclusiveDistributedWork #AsynchronousCommunication #HybridWork #InclusionInProgress TIMESTAMPS: [01:52] Why is Inclusion in Progress highlighting different Distributed Work Models? [02:29] How do we define the Flexi-Remote + Core Office Weeks Model? [02:56] How does this distributed work model measure up against the principles of our Inclusive Distributed Work™ framework? [04:11] What are the challenges that may arise from the implementation of this model? LINKS: info@inclusioninprogress.com www.inclusioninprogress.com/podcast www.linkedin.com/company/inclusion-in-progress Download our Distributed Work Models E-Book to learn how to find the distributed work model that enables your teams to perform at their best. Learn more about Proximity Bias, The 3 Hidden Biases of Hybrid Work & How to Avoid Them. Want us to partner with you on finding your best-fit hybrid work strategy? Get in touch to learn how we can tailor our services to your company's DEI and remote work initiatives. Subscribe to the Inclusion in Progress Podcast on Apple Podcasts or Spotify to get notified when new episodes come out! Learn how to leave a review for the podcast.
Is your cleaning service delivering the quality your business deserves? Wellington's Mr Green (0800-674-733) offers eco-friendly cleaning solutions that help maintain a spotless, productive workspace that reflects your unique brand. Visit https://local.mrgreenwellingtoncleaning.nz/cleaning-wellington-city Mr Green City: Wellington Address: 85 Cortina Avenue Website: https://mrgreenwellingtoncleaning.nz
Top headlines for Wednesday, April 23, 2025In this episode, we discuss the recent settlement between the Social Security Administration and an employee who alleged a violation of his religious beliefs. Next, we explore a comprehensive report highlighting how over 200 colleges and universities across the U.S. are investing in diversity, equity, and inclusion through dedicated offices. We then turn our attention to the financial struggles faced by Hamas, as reported actions have cut off key sources of income for the group. Lastly, we share a personal story from Pastor Max Lucado, who, at 70, chose to commemorate his faith journey with a tattoo of the Greek word tetelestai, meaning it is finished. 00:11 Social Security Administration settles discrimination complaint01:04 Tom Keesee, son of Faith Life Church founders, indicted01:54 Over 200 colleges, universities still have DEI offices: report02:49 What happens next in the Catholic Church after Francis' death?03:37 Alabama could require public schools to display Ten Commandments04:44 Hamas in financial crisis, can't pay fighters: report06:02 Pastor Max Lucado gets tattoo at 70: ‘It is finished'Subscribe to this PodcastApple PodcastsSpotifyGoogle PodcastsOvercastFollow Us on Social Media@ChristianPost on TwitterChristian Post on Facebook@ChristianPostIntl on InstagramSubscribe on YouTubeGet the Edifi AppDownload for iPhoneDownload for AndroidSubscribe to Our NewsletterSubscribe to the Freedom Post, delivered every Monday and ThursdayClick here to get the top headlines delivered to your inbox every morning!Links to the NewsSocial Security Administration settles discrimination complaint | PoliticsTom Keesee, son of Faith Life Church founders, indicted | U.S.Over 200 colleges, universities still have DEI offices: report | EducationWhat happens next in the Catholic Church after Francis' death? | WorldAlabama could require public schools to display Ten Commandments | EducationHamas in financial crisis, can't pay fighters: report | WorldPastor Max Lucado gets tattoo at 70: ‘It is finished' | Church & Ministries
The State Department has launched a comprehensive reorganization. Secretary ofState Marco Rubio says the changes will focus the department on the Trump administration's foreign policy. Well, now an unsigned draft executive order would shake up life for Foreign Service, workforce, people. Federal News Network's Jory Heckman has the latest. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The State Department has launched a comprehensive reorganization. Secretary ofState Marco Rubio says the changes will focus the department on the Trump administration's foreign policy. Well, now an unsigned draft executive order would shake up life for Foreign Service, workforce, people. Federal News Network's Jory Heckman has the latest. Learn more about your ad choices. Visit podcastchoices.com/adchoices
About 2,300, or 75 pct, of the post offices across Japan have improperly conducted mandatory alcohol and health checks on delivery drivers, Japan Post Co. said Wednesday.
It's YOUR time to #EdUpPCO In this episode, YOUR guest is Noah Geisel, Micro-Credential Program Manager at the University of Colorado. YOUR host is Amrit Ahluwalia, Executive Director of Continuing Studies at Western University in London, Ontario, Canada. This episode was edited and produced by Kyling Reddington.Some key questions we tackle:· How are hiring & employee retention challenges shaping higher education's rapid adoption of microcredentials?· How do Registrar's Offices, PCO Units and Academic Faculties need to balance responsibilities to manage microcredential portfolios?· What's one thing that's most exciting about the 2025 Badge Summit? (Jul 21-23 in Boulder, CO)Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe SallustioJoin YOUR EdUp community at The EdUp Experience!We make education YOUR business!
In this episode our President and CEO, Mike Affuso, sits down with Moira Forbes, Executive Vice President of Forbes and President and Publisher of Forbes Women for a discussion on growing up in the Forbes family, barriers women still face in the workforce, what young women entering the workforce need to consider, and more. You can catch Moira speaking at our Banking on Women Conference this June, for more information visit NJBankers.com.
„Büros zu vermieten ist kein Selbstläufer, dafür braucht man Ideen“: Dr. Sebastian Schmidt hatte gleich mehrere. Er gründete SleevesUp!, das dann mit Work Inn zu United Workspace, 40 Standorten in 30 Städten und damit einem der größten Anbieter von flexiblen Offices wurde. Jetzt der Launch zu Rivvers. Sebastian erzählt, was er und sein Team unter diesem Namen vorhaben. Die Expansion nach Berlin spielt dabei eine Rolle. Wir sprechen über die Professionalisierung von Anbietern, die auf der Nachfrageseite das Image des Hippen und Bunten langsam auflöst. Es geht um die Individualität der Flächen, die eine immer größere Bedeutung bekommt. Klassische Coworking Spaces sind nur noch ein Teil, ergänzt durch Zellenbüros, Rückzugsräume, Suiten, Gemeinschaftsflächen, Konferenzräume. Dazu wird das Geschäft immer kurzfristiger und kleinteiliger. Sebastian führt aus, dass Deutschland tatsächlich mal vorn liegt: nämlich dann, wenn es um die Dichte an Coworking-Flächen geht. Und wir sprechen über den Frankfurter Officemarkt, über die Spitzenmieten und vor allem auch über den Untermietmarkt.
For three decades, the EPA established offices nationwide to address disproportionately high levels of pollution in poor and minority communities. Now, the Trump administration is eliminating these environmental justice offices as part of its effort to end DEI programs and cut spending. Ali Rogin speaks with Amudalat Ajasa, who covers environmental health for The Washington Post, for more. PBS News is supported by - https://www.pbs.org/newshour/about/funders
For three decades, the EPA established offices nationwide to address disproportionately high levels of pollution in poor and minority communities. Now, the Trump administration is eliminating these environmental justice offices as part of its effort to end DEI programs and cut spending. Ali Rogin speaks with Amudalat Ajasa, who covers environmental health for The Washington Post, for more. PBS News is supported by - https://www.pbs.org/newshour/about/funders
For three decades, the EPA established offices nationwide to address disproportionately high levels of pollution in poor and minority communities. Now, the Trump administration is eliminating these environmental justice offices as part of its effort to end DEI programs and cut spending. Ali Rogin speaks with Amudalat Ajasa, who covers environmental health for The Washington Post, for more. PBS News is supported by - https://www.pbs.org/newshour/about/funders
A re-air from August 2023: Our quest for the answer to this one sends us over a hundred years into the past. We learn about the invisible rules and fights that determine what our neighborhoods look like. We also learn about houses with backyard roller coasters, tiny apartments inside of shopping malls, and then we think a little bit about death. Happy Friday! Check out our merch PJ's newsletter about the state of the show Comment on this episode Support the show To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Auditors are recommending changes to ensure the security of Utah elections after finding potential vulnerabilities with password management. In some extreme cases, they found that election workers kept passwords on sticky notes next to computers. Taylor Morgan from Inside Sources shares analysis. Jared Houghton, Information Security Manager with Bonneville International, joins the show to explain the risk of weak password and password management.
Permits have been filed for project offices to overhaul RoA to the Cars expansion at MK. Matt shares a rant.Send us a textTwitter/X Handles:Dizhappenings: https://twitter.com/dizhappeningsShaun: https://twitter.com/rankingthemouseMatt: https://twitter.com/mattpetoBefore/After Watch Music in Dizhappenings copyrighted by Audio Jungle
LA Kings broadcaster, Nick Nickson joins to talk about the Kings' run to the playoffs and his illustrious career as he gets set to retire after the season. The Dodgers have the best front office in MLB according to a poll of other teams around the league. Nico Iamaleava is returning home and will play for UCLA after leaving Tennessee.
From traffic tickets to misdemeanor offenses, municipal courts handle a range of everyday legal issues. We hope to explain how the system works, what your rights are, and how to prepare if you ever have to appear in court. Our guest is City of Columbus Prosecutor and former Lowndes County Municipal Court Judge Nicole ClinkscalesIs there a special election today where you live? Governor Tate Reeves announced that he has set a special election to fill the vacancy in Senate District 18 (Leake, Neshoba, and Winston Counties). The vacancy is due to the resignation of the Honorable Jenifer B. Branning upon her election to the Mississippi Supreme Court effective January 6 2025. The special election will be held today, April 15, 2025.There's voting for everyone this Saturday! Saturday April 19th Runoff Election In-Person Absentee Deadline: Municipal Clerks' Offices must be open from 8:00 a.m. until 12:00 p.m.But beginning this Saturday, if no Primary Runoff Election, folks can vote by an absentee ballot in the Municipal Clerk's Office for the General Election which is June 3rd. IF BALLOTS ARE NOT AVAILABLE DUE TO RUNOFF, the ballots shall be made available as soon as possible after the runoff election is certified. April 22nd, next Tuesday, is the PRIMARY RUNOFF ELECTION DAY: Polling places must be open from 7:00 a.m. until 7:00 p.m.What's the saying – Only two things are for sure: death and taxes? We want to remind you that today – April 15th is Tax Day. The tax deadline for 2024 tax returns is April 15, 2025.If you need more time to file your taxes, request an extension by the April tax filing due date. This gives you until October 15 to file without penalties. Make sure you pay any tax you owe by the April filing date. The extension is only for filing your return. https://www.irs.gov/ Hosted on Acast. See acast.com/privacy for more information.
Internet was restored for about a dozen DMV offices that lost connection--the latest issue to cause long wait times. Last week the NCDMV announced 42 more offices will now open as 50 other offices were already extending hours. WRAL Carly Haynes explains what the outage meant for people waiting.
The Chair of the Independent Postmasters of Ireland has submitted a new strategy to make post offices viable. The new strategy has been put forward by Ennis Fianna Fáil Councillor, Tom O'Callaghan. Tom is IPI Chair, and a postmaster in Limerick. To discuss this further, Alan Morrissey was joined by Ennis Fianna Fáil Councillor, IPI Chair and Limerick Postmaster, Tom O'Callaghan. Photo(C): Pattanaphong Khuankaew from Getty Images Pro via canva
Send us a textIn this episode of Walk 2 Wealth, I sit down with insurance broker and entrepreneur Fabian Durango, whose story is the definition of grit, reinvention, and relationship-driven business. From making juice pops as a kid in Venezuela to launching his own agency at 23, Fabian's journey proves that success is less about what you know—and more about who you become.We dive into:Why a punishment led Fabian to find his life's callingHow he built Durango Insurance from scratch—twiceThe keys to long-term success in business (hint: it's not sales tactics)The right way to network and build a reputation people rememberWhy he's focused on mentorship and legacy as he passes the torchThis episode is packed with real talk on what it takes to win in business over the long haul—no hype, no fluff, just the mindset and moves that matter.
An investigation is underway after a bomb exploded in Greece, luckily no one was hurt. The AP's Jennifer King has more.
Have you noticed signs of apathy in your practice? Does your job feel insurmountable? Kiera talks about telltale signs of burnout, how to help people bounce back from burnout, and ways to avoid burning out in the first place. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera and welcome to the Dental A Team podcast. I am so happy you're here. I'm so happy that you're spending your time with us, that you are truly here committed to making your practice, your patient experience, your team experience that much better, which ultimately impacts your life. It ultimately impacts your profitability and it ultimately impacts the success that you have in this world. This is one of the greatest opportunities for you to truly live your dream life, to truly have everything and more. And that's what I love and I'm so passionate about. And so today, I just wanted to talk about some telltale signs of burnout and what to do if you are a practice experiencing burnout or what to look for to avoid burnout. know burnout is one of these hot topics and I was talking to an office today and I thought, you know what? I need to podcast about that because offices feel alone. Offices feel like I'm the only one who's experiencing this. I'm the only one who feels this way. Like, gosh, I don't even know what to do. And so I feel like it's just a really... important topic that I'm super passionate about that I am excited. So today, it's going to be a quick tactical one of what to do for burnout. What does that look like? What are some symptoms and then what to do to help with that? Because I think all of us can be in that space at one time or another. And so just noticing being able to have it, I've done some other ones. There's been some other doctors that have been guests on here. But I realized that today when I was talking to this office, I realized, my gosh, this doctor is just struggling from burnout. And I don't think that they even realized that. And so just giving you some quick, like, these are some things to be aware of. But then in addition to that, I always love like, but what's the solution? How do I get out of this? Because burnout, think is a little bit of a buzzword. What are truly the steps out? So I'm really excited that you're here. If you're a part of the Dental A Team family, I'm so glad you're a part of it. I love our clients. We are a consulting company that works across the nation. I'm really trying to bring. dentists and team members together because I think it's so tricky when doctors are consulted but the team's not or the team's consulted and the doctor's not but getting both parties on the same page to where we can really truly thrive we can gain a lot of traction and momentum within our practice having the best team and patient experience because I honestly believe that building a dental practice should be easy building a practical building a practical and profitable practice should be easy so with Dental A Team that's what we do that's what we're here for we're the masters at team and and practice success. And really we've been there, we've done it, we've done it successfully many times and I hope to be able to help you in your practice. So today talking about burnout, this doctor called in and they were saying, Kiera, I need some help. I was like, all right, great, let's talk. And this doctor, what I started noticing was there was a lot of apathy. As they were talking, they just said, I know I should be doing this and I just don't. I know that I... Like these are some issues that I'm struggling with and I've just said it a lot of times and I've just kind of given up asking for it. Like when I have patients there, like I know I should be diagnosing this and not that I'm not diagnosing, I'm diagnosing, but maybe I'm just not presenting all of it because I honestly don't want to tell the patient like you've got seven crowns. So you know what? This one, I could watch it. I started hearing and I know some of you were like, my gosh, I don't want you to judge this office. Because guess what? hear this from a lot of practices and I'm not sitting here judging. I never sit here and think, wow, that doctor's crazy. I think, wow, that doctor is burnt out and we need to figure out why. Doctors at the end of their careers, they get this way too. Doctors when they are at different areas in their life, they get these things. And I really hope that today we come to this with love and empathy and no judgment and no judgment of yourself. and no judgment of these offices. I'm mixing and mashing a bunch of offices together so that way you can't figure out who I'm talking about because I hear this from so many practices. But it's apathy. It's saying like, gosh, I just feel like I can't find the energy. I'm tired of just asking for this to be done. It's the insurmountable to-do list. It's the, I think like as I just took that breath, I think that's how they feel. It's like I have this never ending to-do list. I don't quite know what I need to do. I'm tired. I've got things going. I know I could be doing better. Do I really want to? And it's just kind of like this swirl. I also notice when officers are really at a good burnout space, they swirl. They swirl a lot because honestly, I think that their mind is swirling and they're just like, I know I need to do this and I know I need to do that, but I'm so tired. Or gosh, like I just like, no matter how many times I like tried to take a step forward, I've got 10 steps back. And what I look for when I'm when I'm seeing a practice, the first thing I'm gonna ask when I have a doctor who's in this space, those are some telltale signs. And then after that, we just get to a workspace where we actually stop caring, where you don't wanna come work, dentistry is not fun for you. And so what I get excited about is like, when I get to catch a doctor before they get to that where they've lost the interest, they're not excited about it, they still have a little bit of that spark and sparkle and they're like, hey, I know I need some help and they reach out. That's like the prime spot. I love to catch them even before that, but hey, we can catch you at that spot. Fantastic. Because otherwise, like I said, you go into complete and total like shutdown and it's things. It's almost like the world loses its color. Food loses its taste. Things that you used to love. They just don't inspire you anymore. You start to detach. start to, it's hard to find the energy. It's hard to find the motivation. It's hard to get excited for things. You really are just sitting in this space of I feel like it's almost complete overwhelming. So your system is just naturally shutting down and it's like, all right, we're just gonna like put a, we're gonna put a blanket on that. Like it's a fire and we need to put the fire blanket on it and just like put everything to baseline zero. So we're not having highs, we're not having lows. We're just gonna settle. And I think when I look at practices like this, that's the part I don't like because you got into dentistry because you love it. And so when I find doctors like this, one of the first questions I'm going to ask is, do you have a great office manager or right hand? And a lot of times I will hear, and office managers, this is nothing on you, office managers, I hope if you're listening to this, you are picking up, that's why I do this podcast. So doctors and office managers can have conversations. You can talk about this. You can say, my gosh, like, hey, these things are things we need to talk about. And so with that, what I found is usually the office manager has been there for maybe a while, but the office manager is not truly managing. And so, What I like to highlight on this to these offices is like this doctor, they'll something like, Kiera, just, I know I need to hire this person, but I can't get the ads. And I'm like, that's what your office manager should be doing. They should be placing the ads. They should be interviewing. You can help with the compensation, but they should be bringing that to you. Like literally owner doctors. That's what you should be relying on your office manager for. And office managers, this is what you are supposed to be doing as an office manager. And I know there's no rule book for office managers. So a lot of times it's just. You didn't even know that this is part of your job description. So things like payroll, things like website, things like marketing, things like tracking our cases, things like figuring out new softwares in the practice, things like listening to podcasts. So kudos to all those office managers out there. Doctors, if you're office manager listens to the podcast, or if they haven't started, have them join us. It would be great. We try to talk about these things so you don't have to have the awkward conversation. We have it for you. But so many things that when I look at doctors lists, I'm like, well, high five, all of these things that you're doing for the most part actually should be delegated out to your office manager or your leadership team. Now again, pending upon the size of your practice, but the reality is doctors, you're an owner. And so your job is to do dentistry and be an owner and a CEO of your practice. That's what your job is. It's not to be the manager. And so oftentimes I find that the burnout for a lot of doctors comes because they don't have a strong office manager next to them. And even if... because a lot of people are like, Kiera, can't find an office manager or I don't want the office manager title in my practice. And I'm like, that's fine. So we can hire a personal assistant. We can hire an office manager. We can hire a front office lead. We can build you a leadership team. The point is you need more people to help run this ship because you are the one who's producing dentistry. And without you doing dentistry, the rest of these things aren't getting done. And so that's where you just feel this insurmountable. It's like the laundry got piled on top of you and there's no way to get this laundry off of you. And so what you do instead is you just fall asleep under the pile. That's called burnout. And so when I look at this, I'm like, fantastic, let's look at your team. And I'm not here and in our consulting, it is very clear that we do not terminate team members. We give them an opportunity to rise up because like I said, a lot of office managers don't even know this is what they should be doing. They don't even know how to do it. They don't know how to have the conversations. They don't know how to run the meetings. Doctors get so tired of trying to implement a system and then it falls off. They get tired of trying to like be like, broken record and just keep telling this team member, hey, I need you to do this. need you to do this. Doctors, it's not your world. It's not what you're there to do. It's not your job. Even as an owner, that's not your job. That's your manager and your leadership's opportunity. That's what they should be rising up to do. And so what I found that I really love is when we meet these offices, that's where I love coming in and being able to help out. Because what we do is we now get to help coach your office manager for you. We get to help say, Great, tell me everything on your to-do list. This is who in your practice should be doing this project. This is who should be able to take care of these. This is how we start tracking your numbers. This is how we help you look at your numbers to make decisions on who you can hire, on what your overhead and profitability should be. Because a lot of times the burnout also comes from not knowing your numbers, not knowing what systems to put into place, not knowing what your office manager should even be doing, not knowing what you can hold your team accountable for. And I think the hardest thing is I watch so many offices and so many doctors is you feel like you come out of dental school expected to know how to run a business as well. And we hear it all the time. We don't know how to run a business. We know we don't know how to, but no matter what, you're doctors. And so you think like, gosh, like I've got this doctor degree. I'm supposed to know how to do this. And so I feel like instead of stop, like stop thinking like that's what you are supposed to do. Let's come into reality of what you really do. So for doctors, what I really need from you is I need your vision. I need to know what life you want to be living. And I need to know, we're gonna need to know your numbers as well. So we're gonna need to get that with your CPA. You don't even have to give it to us. We can work with your CPA. But those are the main things. And then I need you to be a great producer. I need you to be great at diagnosing and I need you to be great at taking feedback on your case acceptance. I'm not here to be a dentist at all. You get a diagnose, but I am here to teach you how to get more patients to say yes. So you being open to that, fantastic. And then be the eyes and ears. If things aren't going well, tell me. Tell us as your consultant. how we can help you. But really doctors, that's your main thing. Set the vision, get us the numbers. Yes, you need to be good at spending your money. So like, let's make sure we don't go wild on that and then be a great producer and like, let us know if things aren't going well. You also have to be willing to communicate those things and letting us know what your dream life is. Because once we have that information, amazing. Now we get to take it to the team and now we get to figure out KPIs, tracking, teams, systems that need to go into place to get these things into play. And so what I like point out is Doctors, you're kind of like Walt Disney. Your job is to set the vision of what you want your practice to be. And then your team's like Roy Disney, and they're gonna go put this into place. We just need that information from you. So I hope that that gives some reprieve to these poor offices that just feel like they're under this laundry pile of, gosh, we have so many, like, I don't even know where the socks go anymore. I know I put them away for years, but like, you're just so inundated with so many things, trying to be a great dentist, trying to be on all the time. Doctors, your job is hard. You're doing dentistry, you're working in a finite space, you're trying to win patients over, you're diagnosing, you've got to make sure your team loves you. You work in very small proximity. And then on top of it, you've also got to do all these other things that realistically your manager should be doing for you and your team should be doing for you. And so being able to have those conversations of like, amazing, this is what my office manager should be doing and this is how they can do it. But I think doctors get so nervous because like, well, I don't know how to do this. How am supposed to tell them to do it? That's why I love being a consultant and a coach too, to office managers. we get to coach that office manager on how they can have these conversations, on how to track these numbers, on how to look at the business. Because guess what? Office managers have also never been taught this. Even if they come from other practices, it's like trickled down through the grapevine. And so working with so many practices, we're able to see this is what elite managers do. This is what basic managers do. This is what leadership teams do. This is what a very junior leadership team can do. And then we grow them into more advanced. So wherever your practice is, no matter where you are, if you're already there, helping them take on more tasks and duties and utilizing the numbers and really looking at the business as a business to make decisions that help you and really truly help you grow. But I really just hope that we've inspired doctors of these are some of the signs I see consistently. This is what you need next to you. And if you don't have that person, there's a great doctor that we work with that didn't have their right hand when we started with them. And we worked with them and it was a good like six to eight months before we were able to find this right hand. And it was interesting. I saw this doctor and they told me, said, Kiera, I'm so grateful for your guys's guidance because I didn't even realize what could be possible. I didn't know what it would feel like to have an office manager who actually was a true manager, not just by title alone. Like I didn't even know how to tell them what to do. And you were able to be their coach just as much as you were able to be my coach. You're able to help me see the numbers to make decisions. but you're able to help the manager have the uncomfortable conversations with team members. You're able to help them know how to put meetings into place of how to track KPIs and track numbers and get the whole team on board of how to present treatment plans and schedules and block schedules and all those things you hear about. Like you guys were actually able to teach my manager and you were able to be that resource for my manager when they didn't even know. And so really being able to partner in, I think it's just important for you to realize this is real life. for so many practices. This is what hundreds of offices are dealing with. And my heart goes out to you because you don't have to live like this. There are other options. You can actually go home at the end of the day and be with your family. You can actually have a team that looks at the numbers and makes decisions that you don't have to make all the decisions. You can have a team where your office manager holds them all accountable and you don't have to. You can have a team where they literally rise up. And the great news is teams want to rise up. Teams want to make you so proud. Teams want you to go home. I was talking to someone the other day about my personal life and they're like, Kiera, this is the best news ever. Like, this is what you've been working for. Now you get to go enjoy this life that you've worked so hard for. And hearing that, I just thought that's what your teams want for you doctors. They want you to be living this dream life. They want you to be home with your babies. They want you to be flourishing. They love you so much. And so realizing that there's another option if you want it. And so I just wanted to pop on of the solution is helping your team take on the responsibilities of what they can do and what they should be doing, giving them the tools and the resources, hoping to highlight a lot of the tasks that doctors, this is what you should be doing and this is what your manager and your leadership team should be doing. All those other things, supplies, ordering, budgets, all of that, those go to team members. Doctors, yes, we teach you how to look at the numbers so you can make sure that your business is profitable and you can make decisions from there, but we do that in tandem with your office manager if you want. I understand some people don't want to share all their numbers, but I will tell you having someone to shoulder this weight with you really is just going to be able to give you so much freedom and so much happiness. And so I felt like, man, I hear this all the time and maybe you don't realize that this is normal. Maybe you don't realize that these are signs that you're, you're headed towards burnout. Maybe you don't realize that this is the solution out of maybe you're sitting there and you're listening to this podcast at seven o'clock at night because you were hanging out at the practice because You had to check the charts and you had to check this and you had to check that. like, you got to make sure it's all set up. The answer is no, you don't. There's other team members and other people who should be that want to, that want to rally with you. They may not just even know what it needs to be. And you don't know. So guess what? We've got the blind leading the blind. Neither of you know what you're supposed to do. Neither of you know where you're supposed to go. So it feels really hard to get out from underneath that tunnel, but I'm going to come in and shine the lantern for you. I'm going to come show you there is light at the end of that tunnel, that there are ways out. that these things are possible for your practice and really truly taking it on, giving yourself that gift because running a practice doesn't have to be hard. Going through burnout doesn't have to be your reality. Being able to go home on time, be with your kiddos, be with your family, be with your friends, go and live your life, work as many days or as little days as you want, those are reality. And so knowing what that is, then we just work backwards. We get your team on board. Things that you love to do, fantastic. You can keep doing them. Things you don't like to do, fantastic. We take those off and we give that to someone else. And we train your team of who should be doing what and how they can be doing it and really empowering your team to take this on as well. So that resonates with you. Take it on. This is the time. Live that life. It doesn't have to be hard. And if we can help you in that, please reach out. I'd love to help you with your practice. I'd love to take a look at it. I'd love to do whatever we can to make sure that you are living your best life because your life is important. You are worth it. You don't need to be sitting there and stressed out, apathetic, loss of life. The world doesn't seem to have as much color as it did. You don't need to live there. Burnout's real. These problems are real and the solutions are also real. And so I'd love to chat with you. If that resonates with you, reach out. Hello@TheDentalATeam.com DM us on Instagram, dentalateam. We're happy to help you. And even if you're like, gosh, I just don't know, maybe I'm different, reach out because I promise you you're not so different. And there's a solution for you. And if I can give you the solution right away, easy, I will. And if we can work with your practice and your team, we're happy to do that too. But really, I want you to commit to yourself that you deserve to live the best life and that you are going to live your best life and that you aren't going to deal with burnout any longer. And you're not going to even get yourself to that line if you're not there yet, but you're truly going to empower your team to be the incredible team that they are meant to be and that you are worthy of that and that your team is worthy of that. Guys, I just love you and I wish I could give you a giant hug and a high five and tell you you're doing an incredible job because you are. Reach out, Hello@TheDentalATeam.com Give yourself a huge hug. Give yourself a high five. You're doing better than you think you are. And as always, thanks for listening and I'll catch you next time on the Dental A Team Podcast.
Dane County Supervisor Board's Jeff Weigand, Defending Education's Sarah Parshall Perry, Assemblyman Nate Gustafson, Media Research Center's Tim Graham, Senator Ron Johnson, Wisconsin Institute for Law and Liberty's Dan Lennington
Jesus fulfilled, is fulfilling, and will fulfil the offices of prophet, priest, and king. He represented His heavenly Father to us as prophet. He represents us to His Father as our great high priest. And He rules and will rule as King.
Mississippi had its Municipal Primary elections last Tuesday. It got us to thinking about our two main political parties; so we invited them to come on the show and tell us what they want us to know and give our listeners a chance to ask what they want to know. Today, we've got Representative Cheikh Taylor, Chairman of the Mississippi Democratic Party. We're also joined by Mikel Bolden, Executive Director of the Mississippi Democratic Party. (We're scheduled to speak with the chair of the Mississippi Republican Party on May 20th, 2025.)Governor Tate Reeves announced that he has set a special election to fill the vacancy in Senate District 18 (Leake, Neshoba, and Winston Counties). The vacancy is due to the resignation of the Honorable Jenifer B. Branning upon her election to the Mississippi Supreme Court effective January, 6 2025. The special election will be held on April 15, 2025.Some of our primary races had so many candidates that there might need to be a runoff. April 12th – Saturday - Runoff Absentee Voting begins: Municipal Clerks' Offices must be open from 8:00 a.m. until 12:00 p.m.April 22nd is the PRIMARY RUNOFF ELECTION DAY: Polling places must be open from 7:00 a.m. until 7:00 p.m.Do you want to know where you can get more information about Mississippi Democrats? Their website: MississippiDemocrats.orgYou can learn about voting, the party, volunteering and upcoming events like the Community Conversation: April 24: 6-8pm at the Tougaloo College Auditorium.MISSISSIPPI DEMOCRATIC PARTYP.O. Box 1583Jackson, MS 39215811 E. River Pl. Ste 102Jackson MS 39202Telephone: (601) 969-2913Fax: (601) 354- 1599info@mississippidemocrats.org Hosted on Acast. See acast.com/privacy for more information.
In This Hour:-- Will President Trump remove the ban on concealed carry in post offices?-- Modern AR-15 rifles are suprisingly accurate.-- What's the best way to pass along your guns after death?Gun Talk 04.06.25 Hour 3
Dan closes out this miniseries with discussion on the kingly office of Christ.
A new MP3 sermon from Christ Church Presbyterian is now available on SermonAudio with the following details: Title: What Are the Three Offices of Christ? | March 29 Subtitle: Strength for Today Speaker: John Blevins III Broadcaster: Christ Church Presbyterian Event: Devotional Date: 3/29/2025 Length: 7 min.
In White Plains, the federal government is ending its lease on a social security office, calling it a cost-saving measure. Plus, outdoor dining kicks off next month but many restaurants won't be participating. And finally, some locals fear a plan to build a casino and entertainment complex on Coney Island puts much of its history and the neighborhood's quirky charm at risk.
Joining me now is Hugh Coughlan, Regional Coordinator with the Regional Waste Management Planning Offices. He promotes recycling, reuse, and sustainable practices, leading campaigns like "Think Before You Skip It" to reduce landfill waste.
FBI Field Offices Have Received The Previously Hidden Epstein Investigation Files & Have Been Told By AG Pam Bondi It Is Their TOP PRIORITY To Develop Cases For Immediate Prosecution
Trump Tells FBI Field Offices Across USA To Investigate & Prosecute Everyone Involved In Epstein Child Sex Trafficking, Blackmail Operation
The Archdiocese has made a bold move by combining the Offices of Discipleship and Evangelization with Marriage, Family, and Youth. In this episode, we sit down with Corey Manning, Director of Discipleship and Evangelization, to explore how this merger will impact families and parishes. Like what you're hearing? Leave us a review, subscribe, and follow us on social media @practicingcatholicshow! Facebook Instagram YouTube
In this episode, we explore the biblical and historical foundations of Presbyterian church government through the lens of the three-office view—minister, ruling elder, and deacon. Joining us are two distinguished guests: Mark R. Brown, editor of Order in the Offices, and Gregory Edward Reynolds, contributor to the volume and editor of Ordained Servant: A Journal for Church Officers. Together, we discuss the scriptural and theological arguments for distinguishing the minister of the Word from the ruling elder, why this distinction matters for the health of the church, and the modern challenges facing Presbyterian polity. Brown shares insights from his decades-long defense of the three-office view, while Reynolds unpacks his essay, "Democracy and the Denigration of Office," explaining how cultural influences have shaped and distorted church governance. Whether you're a church officer, seminarian, or simply interested in Reformed ecclesiology, this conversation offers a compelling case for recovering the historic Presbyterian model of church leadership. Mark R. Brown is a minister in the Orthodox Presbyterian Church. He is a graduate of Geneva College and Westminster Theological Seminary in Philadelphia. After completing his seminary education in 1977, he planted Westminster Orthodox Presbyterian Church in Hollidaysburg, Pennsylvania, where he faithfully served as pastor for forty years until his retirement in 2017. Greg Reynolds is a minister in the Orthodox Presbyterian Church who has served as a church planter and pastor in both New York and New Hampshire. Before entering the ministry, he worked in the field of architecture. In addition to his pastoral work, he is the editor of Ordained Servant: A Journal for Church Officers, where he has contributed numerous essays on ecclesiology and pastoral ministry. Reynolds is the author of The Word Is Worth a Thousand Pictures: Preaching in the Electronic Age, which explores the impact of media on preaching and worship. His academic background includes studies at the Boston Architectural College, the L'Abri Fellowship, Covenant College (BA, 1975), Westminster Theological Seminary (MDiv, 1979), and Westminster Seminary in California (DMin, 2001). This is Christ the Center episode 899 (https://www.reformedforum.org/ctc899)
A round-up of the main headlines in Sweden on March 20th 2025. You can hear more reports on our homepage www.radiosweden.se, or in the app Sveriges Radio Play. Presenter/producer: Ulla Engberg
The Athletic's leading man Robert Mays sits down with Jacson to discuss the best front offices in the NFL and what sets them apart (3:24), the ideal amount of cap space to have (23:06), and John Schneider's overall track record (26:46).They also examine the Seahawks' wild offseason and what it means for their future (35:44).Purchase Cigar Thoughts Red Zone stogies right here: https://anthonyscigars.com/product-line/Cigar-thoughts-cthttps://CigarThoughtsNFL.com
Tiff and Britt discuss how a practice that was upside down financially picked through their systems with a fine-toothed comb to find success — and how you and your team can avoid this scenario. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02.146) Hello, Dental A Team listeners. We are back again. I kept Britt today. If you've listened to the other one, that it was a beautiful Friday morning. It's still a beautiful Friday morning. I made her stick around so I could do even more with her today on this podcasting adventure. I know you guys love hearing from Britt and I love chatting with her. So Britt, welcome. Welcome. How was your day? We're rolling into the weekend. How much fun are you excited to have? You're feeling better, you were sick, you caught what everybody else has had, and I think you get a true weekend, right? Britt (00:29.812) everyone. This weekend should be better than last weekend. Let's just say that. And it is gorgeous out here. So I mean, I might have been slightly annoyed at the birds chirping and I'm like, really? Like waking me up? That's what you're going to be annoyed about. Get over it. It's a nice day outside. The Dental A Team (00:47.151) Oh my gosh, okay, Cinderella. I love that. I love that. It is like, it's a week. I keep thinking, gosh, it's like unseasonably warm and like it's not, it's supposed to be 85 degrees next week, FYI, but this time of year, last year was cold. That was the abnormality. This is actually normal for Phoenix. So I keep having to remind myself of that because it is warm, but the birds are chirping. The dogs are barking across the street. Britt (00:49.486) I know. The Dental A Team (01:14.987) There's people walking by and they they get angry. It's all here and we're here for it. And so if you hear the birds, you hear the cats, you hear the dogs, just know we are a company that fully encompasses the animals. We love them and they're here with us today. So I love it. Well, today's content I'm actually really excited about. wanted to I wanted to take like an excerpt from Britt (01:28.136) you The Dental A Team (01:41.68) practice that I've worked a ton with over the last few years. are near and dear to my heart. Some of my favorite human beings in the whole world. Trish was on a call with me with them, consultant Trish, and she just, she texts me on the side. She's like, he is the sweetest man. I'm like, he really, really is. They are just such a sweet, sweet human and individuals, but I've taken some journeys with them financially. And with a lot of their, their team members and doctors and stuff. And I wanted to kind of highlight a piece that we found that I don't think I even like always thought about. And I think those are the spaces that I actually love about consulting is one, a challenge. I always love a challenge and decided like we're doing a steps challenge. I'm like, I'm to win. Like I was already doing it, but now I'm like, I'm for sure doing it. So you challenge me and it's going to work. Britt (02:28.029) We're going to Britt (02:34.419) Game on. The Dental A Team (02:35.088) It is, it is. It works every time. Ask Kira, she says it, she screams it from the mountaintops. It really does work, I don't know why. So I love a challenge, I love learning, and I really love when it's like, oh my gosh, that was so obscure from the normal, and it's so cool to see what we were able to create and figure out. And we all know at this point in the game that we need 98 % collections across the board. And we all know it's not always that way. And doctors, I really wanted to bring you this information and this story, right? Storytelling time. This story from something that I've witnessed, experienced and worked through because I want you guys to be able to take some tools back to your own practices and implement some things that are actually really easy that not everyone is always doing. So, Britt, you're here with me for this journey and I'm excited because it brings in some of those business pieces. that I know we love chatting about. So we're gonna chat through some of it and then I wanna bring in your brain on like, how can we implement these things in every single practice? So biggest space walking in to this practice was their overhead. Like their overhead was out of control and they were making massive production for a single doctor to hygiene. They're at like 140 to 160 consistently. And their hygiene department, let's do through some like, digging, right? I find their hygiene department is like 11 to 15 percent of their production. So this doctor is exhausted. He is just like not able to sleep at night because he's stressed. He's working really hard and their overhead is really high, like almost 80 percent when we started working together, almost 80 percent overhead. You guys, that's before paying him. That's before paying loans. And so they actually had to take loans out. Britt (04:07.923) Yeah. The Dental A Team (04:30.884) to pay bills and pay loans, like this giant cycle, right? This just upside down, stressed mess. And he could not figure it out because production wise, right? He should be okay. But his overhead's almost 80 % and his doing calculations, right? And then like collections is like all over the place. One month, it's like 103%, one month it's 87%. Then it's like 92 and it's just like jumping all over the place. Like what the heck is going on in this practice? Like the production is fairly consistent, right? But the collections is inconsistent and the overhead is consistently high. So from, I think from many people's standpoint, the number one thing you do, right? I had a doctor yesterday that I was talking to and he's like not as profitable as he wants to be and I get it and we can make him more profitable working on it, but he's like, okay, so I need to produce more. And I'm like, whoa, whoa, whoa, you can't always outproduce the problem, right? And this practice is like that to a T because they are producing really well, but their overhead is still really high. And their collections, again, like they're collecting something, but it's just all over the place. So we had to like really do some... weird tricks in my opinion. was just like, all right, we're gonna, we're gonna just dig in. We're gonna dive in. We're gonna figure some stuff out. So Brett, what we found one pre collections, right? love pre collects you guys. love pre collects, but what pre collects will do is inflate your collections. And so doctors implement pre collections, a hundred percent implement pre collections. But if you're going to implement when you implement pre collections, Britt (06:19.931) Laughter The Dental A Team (06:21.144) you have to pre-collect every time, right? So what they were doing is they were pre-collecting on large cases. They were doing full-mouth, like, large cases inconsistently. So they'd have two $50,000 cases in a month pre-collect that's, it's scheduled for next month, right? So they pre-collect for those two cases in January. They do the cases in February and they don't schedule any cases for March. So then, Britt, what happened to February? Then we've got 103 % collections over here in January and then February is 87 % because we did the production and we didn't pre-collect for new surgeries. Britt (07:05.713) your collections are ahead of your production because you're ahead of time, a month ahead of time even. The Dental A Team (07:08.795) Yes. a month ahead of time. And they were so upside down financially that the pre-collects were being used to pay bills. And so they'd pay down, they'd even pay down their loan that they got to pay bills. And then they'd have a low collections month and they'd have to use the loan, which I think personally, all of us have probably been in that situation in our personal lives at one point or another. Britt (07:22.851) Mmm. The Dental A Team (07:39.046) And it's always interesting to me the parallels there, because we like to think of business and personal finances so differently, but they are parallel. guys, money is money, business is business, life is life. But anyways, so then we figured out, okay, let's start pulling this money. So you pre-collect, you pull it, and you put it in a different bank account. So we started building their buckets, right? Their profit first style buckets without doing real profit first, because we couldn't. So we're... Britt (07:41.651) you Britt (08:05.099) Yeah. The Dental A Team (08:07.868) pulling this money, planning for it, right? We're prepping for profit first. So we've got these buckets and I've got them starting to pull for lab because they were getting heat up, like, honestly, sometimes it was like 20 % lab bills. So we had to pull aside all this stuff and it was so fantastic to see the money moving in the right directions because it cleared things out of the way. And then we would like add it back in. Britt (08:08.101) of The Dental A Team (08:35.6) the month that we needed it, blah, blah, blah. So we were doing this like money moving, but the biggest piece of all that was like, okay, you guys level out your pre collects. You're going to be fine. Make sure you move the money. Make sure you've got the lab bills, lab expenses covered in a different account. The biggest piece of all Britt that blew my mind and the team found it. The team found it on their own as we're moving this money around. They're like separating it on my KPI sheet. have for them. So I'm like, okay, this is your collections. This was your pre-collect. So this is your true collections. Your pre-collect were, that's gone. That's for next month. That's next month's money. This is your true collections. Their true collections tanked. And they're like, well, Tiff, we're actually, I'm seeing we're not actually collecting a lot over the counter. Like, well, that doesn't make any sense. What do mean you're not collecting? Like, so then collect, like get the money. And they said, well, everyone has credits on their accounts. Britt (09:09.552) Thank The Dental A Team (09:34.066) They found it. So the previous billing manager and treatment coordinator and front office total wasn't putting information into the system correctly or at all, right? They didn't have the insurance fee schedules in there. So we had already worked through a lot of that, right? The fee schedules, making sure all the insurance, making sure what goes out was correct because it was incorrect. That was already been, we've been solving that. But what happened is she was guesstimating off of UCR, taking like 20 % ish off of UCR for treatment plans and collect over collecting for patients. then when insurance, which is great, I'd rather over collect than under collect. If you're going to pay attention to your credits and give credits back. We were not paying attention to the credits. And so Britt, all of these patients just like Britt (10:17.875) huh. Britt (10:22.393) Yes. The Dental A Team (10:30.932) thousands and thousands and thousands of dollars in credits of patients who were coming in. We had the treatment, we had the production, but we had already had the collection. So this is where it's like, truth be told, you cannot out-produce your overhead. Because if you produce and you've got $100,000 in collection or in credits, right? All of these patients are coming in for fillings and it's like a $56 copay, they've got $300 credit. working away on on their account. So the money's already been there. The money's already paid the bills. They had to then on our KPI, I'm like, okay, well, we're going to do another column. Next column is like, how many patients, what was the amount of credits that you use today so that if we had collected it, I need to see from a financial standpoint, I need to be able to see if we had collected it, could, would our overhead be okay? Is the overhead issue because we can't collect that money or is it because we Britt (11:10.318) Yeah. The Dental A Team (11:29.616) need to produce and collect more. So it was so hard to like see all of the pieces because there was so much chaos in the accounts that was so like hard to find. did an incredible job keying into tip. think it's the credits and I was like, my gosh, you just blew my mind, right? Like I didn't even think of this. I thought for sure the pre collects, like let's level those out. Let's always pre collect on everything. We changed that model. Britt (11:44.945) Yeah. Yeah. The Dental A Team (11:56.072) but that was only adding now to the credits. So it was like, holy cow, but it was really cool, Brett, to be able to see that's one layer that I think a lot of practices and a lot of practice owners forget to look at, right? We look at our AR, we look at our production, our collections, our new patients. We never really truly look at our credits. And these credits had our overhead at like 80 % and our collections was literally like, Britt (11:58.928) Yeah. The Dental A Team (12:24.18) 87 to 95 on a really like good month of no surgeries pre-scheduled. So it was wild to see, but then once we started accounting for that, it took about a year to really truly get through all of those credits or most of those credits that were coming in. So it took about a year, but being able to visually see on the overhead spreadsheets, on the KPIs, all of the money and where it was going, what it was allocated to helped them to be able to see where they needed to move money to, pull money to, what needed to be done. He could project like, how long do I have to work this hard? Because he's got to produce as much as he can to get through the credits, plus get some collections in. So he truly had to just work his tail off for this year to really dial back some of those issues. But it was really fun to see, okay, these are all of the spaces that you've got to make sure you're paying attention to. especially because, I think we've all experienced this. I mean, I did in practice too. I'm like, the billing rep has got it, right? So many owner doctors, that's, you want to be able to, and I'm not saying you can't trust, right? But human error is a thing and we don't always know what we don't know. And I think that this gal just didn't know how to do it any other way. So she was doing it the best she could and honestly, like more money, the better. So if you're going to, I want you to collect more. if that's an opportunity, but we have to be able to give it back. Like we have to be able to watch those. So I'd rather over collect than have to track somebody down for a bill. Right. I totally agree with that theory, but if we're not watching it though, like it's wild. So Britt from business standpoint, right. We've got all of these moving pieces, like from a business standpoint, if this doctor or a doctor who might be in a similar situation, right. They're like nearing Britt (14:03.431) Agreed. The Dental A Team (14:20.792) what they thought was going to be retirement, right? They thought they were getting there. Now their business is like spiraling. I mean, I did, you know, I did my digging. We did it. We got through it. It took a while. The next year, like we decreased their overhead by 10 % in that year. The next year, we decreased it again, almost another 10%. Like they're down to like 55 to 60 % overhead. At this point, they're freaking Swim and they're doing fantastic. Their team is doing great. They're able to do great things with their team and with their family. So we did it. But from a business standpoint, we had to get a lot of help in there, a lot of CPA and financial advisors and things. But from your perspective, just on the outside hearing that, what would you tackle or what would you tell a doctor? Implement this right now so that you know if these things are happening. Like how would a doctor from your standpoint, and if you were, I'm the doctor and you're the consultant, what would you tell me to be watching and be prepped for so that I don't fall into a situation like that? Britt (15:20.657) laughter Britt (15:28.113) Yeah, and number one, think this is like one of great scenario tips. Like these are the things that consultants love puzzles. So like this is one of those that it's like, there's something, I know it is, we're gonna find it, but we gotta figure out what exactly is happening in a scenario. And this is, think, one example of sometimes situations that doctors can find themselves in where it's like, okay, shoot, we figured something out and yeah, that's The Dental A Team (15:37.048) Mm-hmm. Britt (15:58.128) sucks. It's crappy, right? And we lived the high life for a while, but we spent money that really wasn't our stuff for a little while. So now we've got to work through this in between period and get it filled a squeeze because it's like, all right, we are now collecting the more accurate amount and we're using up these credits. So that is why our cash flow is struggling big time right now. And so I think what I would tell doctors from that end is The Dental A Team (15:59.362) Yeah. Yeah. The Dental A Team (16:06.604) Yeah. The Dental A Team (16:19.801) Listen. Britt (16:25.683) I think you've got to watch all the pieces and the real numbers. think a lot of times, right, especially with credits, like, it's like the, the like thing we don't talk about. It's like the terrible awful that it's like, man, we're just going to be like, we know it's over there, but we're just going to kind of ignore that it exists unless someone asks about it. then we'll look at it. And the better way to do it to avoid The Dental A Team (16:45.069) Yup. Britt (16:50.887) pitfalls like this is of course watch it like there's always going to be some over there yes and have a process for handling your credits to where One credit should always be audited before we're refunding make sure it's actually due to that patient before we refund it because that's also a scenario I've seen where it hits us on the cash flow side if we just refund and Sometimes there's an arrow error and it's not actually theirs. So I think watching your credits Having a process for how we handle credits for a couple of reasons, cashflow reasons, and also know the laws of your state, like fun surprise if you don't know already. Each state treasury has laws on credits and how those should be handled. So make yourself aware of those and then create your system to meet your clients with it. And with that, it's usually great by x. date, like if it's a credit higher than X amount, you have to like do your part to try to notify that patient. And then sometimes once it gets old enough, you've got to pay that to treasury like fun fact, also go look up your name to see if you've got any credits sitting out there that I do back to you. And like that's the proper way to go through it. So have a system for it. And I think don't be afraid of refunds. Yes, we always want to try to schedule appointments, get treatment time. The Dental A Team (17:57.498) So. Britt (18:11.367) Get them to use it. Like that is my ultimate goal is get them to use it in the office. But if not, make sure you've got a process because then it's more digestible amounts to refund instead of like big amounts that hit you when they're surprises. Surprises aren't fun. So as much as we can avoid surprises, let's do it and have a process for it. Now, if you're in a scenario like this doctor was where there's a lot of sitting out there, strategize how we can handle that. Cause we can't just go refund a hundred thousand dollars all at once. The Dental A Team (18:12.942) Go. The Dental A Team (18:21.336) Mm-hmm. Britt (18:40.933) So come up with a plan that's manageable that you can handle with your cashflow that you have to be able to work on getting that into a good place. And that's a lot of times with these things. takes, usually things take at least six months in a dental office, right? Big things like this, it's usually at least six months to put an FX into play, if not a year. So know that sometimes when you find these things are right, we start to put the fixes into play and then we start to clean up what's been there and it can take a little bit of time. The Dental A Team (18:41.046) Okay. The Dental A Team (18:55.864) Mm-hmm. The Dental A Team (19:10.16) Yeah, I agree. love all that. think I love the tertiary comments. I totally go figure it out guys. And most practices I think on that note will give like, well, I know for me when I was office manager of my practice, I had like a certain amount that was allocated every month for refunds. So I'd have 3000 or 5000 or whatever it was that was like, okay, this is what I have allocated that I can give back as refunds this month and the next. Britt (19:16.411) No. The Dental A Team (19:36.078) If another one came in, was like, cool, I'm gonna hit it next week, because it's next month or whatever that was, like that'll go into next month. So make sure you do have that solid plan. And I love all of that and make sure you're looking at it. I think that's the biggest piece here that Britt's highlighted. Just make sure you're pulling those. I think production collections, new patients, like those are making sure we're thriving. Your active patient count, we talk about those all the time. Those are the ones that like, yes, let's make sure we're thriving. Our AR, our insurance AR and our patient AR, so it's outstanding money. But that AR can get super skewed, you guys, if you've got money sitting over in credits, because your AR total, usually, unless you click the little button that says not including credits, will deduct the credits from the total. So your AR might say, like, our total AR is $68,000, and you're like, I'm freaking killing it, right? And you could be, and that's totally fair. But make sure it's not deducting $50,000 of credits sitting over there. Britt (20:27.059) You The Dental A Team (20:32.847) that need to be addressed as well. I want you to... Britt (20:35.155) which is a good point if I think on knowing how your system does things. And that's why sometimes it's not as easy to see. I've even seen some where it's allocation issues, right? And skew things a little bit as well. So yeah, good point on knowing how your system accounts for things. The Dental A Team (20:38.629) Yeah. The Dental A Team (20:45.125) Mm-hmm. The Dental A Team (20:51.453) Yeah, yeah, I've done it myself, like not clicked that little button and been like, oh, we're good this month. And then I'm like, wait, where are all these credits coming in from? As an as a manager, these are all things that I had to learn. Because again, you guys, unless you have a professional by your side, there's not a really great like go to school to be a dental, you know, professional like dentistry dentist, hygienist, dental assisting schools. I'll add those in there. Britt (21:18.122) Yeah. The Dental A Team (21:19.405) haphazardly adding those in there, right? There's not a place for the front office, really, unless you have a coach or a consultant or someone who is able to train them on the things that we've learned across the board, across learning all of the things. There's business classes that a lot of us have taken. Britt's got freaking so much, so many beautiful degrees behind her name. Like, there's so much that can come from that, but there's so much that can be missed because we're literally just learning from the person who was in front of us and we're teaching ourselves. So just make sure. Britt (21:37.572) Yeah. The Dental A Team (21:49.37) You know your stuff, you know how your system works, you know what your numbers mean. And if you have any doubts or suspicions or you're just like, gosh, I just want to make sure we're doing the best that we can reach out. You guys were here for it, whether you're a future client or you're like, I just need free information. Like you guys, we built this company on serving the dental community in the best ways we possibly can. And we will stay true to that. So reach out any questions you have. Hello@TheDentalATeam.com I'm gonna put this caveat in there. We're not super pros at your dental software, but we can help you find the information and we can tell you what you should be looking for and what the stats should be. So reach out, you guys. Number one piece of information today, your number one to do, go figure out what your actual numbers are and figure out how your system is reporting them. Add them into your conversations with your office manager, your KPI reports, making sure that you're looking at those monthly, okay? Britt. Thank you so much for taking this journey with me today. I love this. I told you like every time I'm like, okay, I'm gearing up. We're gonna figure this out. And it's just so much fun. I have so much fun with all with all of Dental A Teams clients in general. We have some of the most amazing people who partner up with us and team up with us. But I am partial to my clients. You know, I do. I have some incredible people that I get to talk to every single day. So. Britt (22:47.027) There's a fun one. The Dental A Team (23:10.995) Thank you for taking the journey with me. Hello@TheDentalATeam.com you guys for any information. TheDentalATeam.com there's all kinds of stuff on there. There's all kinds of free resources and you guys we do these fun practice assessments where we really help dial in on areas that you should be focused in on. These are free free information. It's a free what I think hour with our team. So I don't know why you wouldn't sign up for that. If you're a client you guys just text your consultant. I promise you they'll hop on a call so. That's that. Leave us a five star review. can't wait to hear how much value you took from today's conversation. Britt, thank you so much for giving me your time today. It means a lot to me. And everyone will catch you next time.
AP correspondent Julie Walker reports FDA staff return to crowded offices, broken equipment and missing chairs.
Which front office has been better over the pas decade, the Royals or the Chiefs? We are joined by Josh Vernier to talk Royals before talking favorite pies on pie day!
Recently at the walk through before a closing for one of Jill Glanzer's Buyers, we discovered that the Seller failed to deliver the property in the condition that was agreed to in the contract and inspection addendum. The contract was supposed to include all television sets, and according the the inspection report the Seller was supposed to replace all of the light bulbs that where out. Usually not a big deal, but when the ceiling is 20 feet tall, changing a lightbulb is not as simple as changing a lightbulb. Join us as we discuss the walk through before closing, What is the walk through before closing, why do Buyers have one and what to do if there is a problem. Want to know more? Send us an email or ask to join us on The Real Estate Finder Podcast! www.RealEstateFinder.com Check out our other Podcasts: RealEstateFinder.com/podcasts Shop podcast T-shirts: prowrestlingtees.com/matthewmania Check out some of the best vendors and service providers in Florida: RealEstateFinder.com/PreferredVendors Subscribe to our newsletter or see past issues at: RealEstateFinder.com/Newsletter Brought to you by: Matthew H. Maschler Real Estate Broker Signature Real Estate Finder, LLC Ask about joining the Signature team! Learn more about the Signature Real Estate Companies and why you should join South Florida's real estate industry leaders, Ranked #1 in Boca Raton, #25 in Florida and #336 in the Nation. SignatureRecruiter.com Offices in Boca Raton, Delray Beach, Coral Springs / Parkland, Ft Lauderdale, Miami, Naples, Palm Beach, Orlando and throughout Florida. Learn how to support our efforts to provide housing in Haiti frank-mckinney.com/caring-house-project Upcoming BRCW shows: May 25th, 2025 Challenge Accepted at The Studio in Mizner Park August 31, 2025 Summer Smash at The Studio in Mizner Park March 1, 2026 The Return of Birthday Bash More information and tickets at: www.BocaRatonWrestling.com Boca Raton Championship Wrestling, because we are better than you, and you know it!!!!
Tim, Phil, & Charles are joined by Mike Crispi to discuss IRS to close down over 110 offices, IRS admitting a Democrat activist leaked over 400k tax returns, Pam Bondi saying the Epstein list release is imminent, and wealthy Americans fleeing the United States. Hosts: Tim @Timcast (everywhere) Phil @PhilThatRemains (X) Charles @Frank_Trueblue (X) Serge @SergeDotCom (everywhere) Guest: Mike Crispi @MikeCrispi (X) Learn more about your ad choices. Visit megaphone.fm/adchoices