Podcasts about kdis

Voice of the customer research is more than just sending out a customer survey or asking for a review. It involves conducting strategic interviews, often handled by a third party, to get targeted insights for your business. Every CEO should be looking at voice of the customer research, which is why I invited expert Tonya Bjurstrom, founder of Dirby Group, a voice of the customer research company, to join me for this episode of Sales Talk for CEOs. In it, we discuss everything that CEOs need to know to get started with voice of the customer research.In this episode, you'll learn what voice of the customer research is, its benefits, and how you can use the information for customer retention and growth. Tonya also shares examples that demonstrate the power of voice of the customer research—when you learn how it's worked for other companies, you'll want to try it in your business too. Finally, we discuss how to structure your interviews using KDIs, and how to know when it's time to employ voice of the customer research in your business. This episode has everything CEOs need to know to get started with voice of the customer research. Dive in now!  Highlights:2:47 Customer listening: the missing element6:45 Using voice of the customer research for retention and growth7:16 Why you should use a third party to get voice of the customer data11:00 The key benefit of voice of the customer research13:29 Voice of the customer example 1: saving a big client19:00 Voice of the customer example 2: avoiding a bad investment27:22 Identifying KDIs – key desired insights30:12 Knowing when to conduct voice of the customer research Quote:“Who better to help you understand why companies should buy your product than companies who bought your product?” Connect with Tonya Bjurstrom in the links below:Website: https://www.dirbysolutions.com/LinkedIn: https://www.linkedin.com/in/tonyabjurstrom/ You can learn more about and connect with Alice Heiman in the links below:Website: https://AliceHeiman.comLinkedIn: https://www.linkedin.com/in/aliceheiman/

A special episode dedicated to covid-19 survival tips and tools.On episode 89 we sit down with health and physical education teacher Emily Hay. She shares some really simple tips to support kids at senior and junior levels, should school as we know it look different in term two. Wondering how to support your kids in final years of school? Or worried you won't be able to keep young ones stimulated?Share some of the fun things you are doing with your kids, other parents would love to hear. :) __________________________We really value reviews and feedback so if you could leave us a review on iTunes or my website at jennawatts.com.au/podcast that would be fab!If you have a friend you would like to nominate, a topic you would like to hear about or an individual you like to hear from, then I would love to hear from you. You can email me me at jenna@jennawatts.com.auThank you for the support of 21st Century Women Podcast, designed to celebrate and support women (YOU!).

Mario Domjan aka Collective Machine delivers KDIS podcast number 26. His 'Turning' EP is also now available :)

Pourquoi tout le monde n'est pas en vacances en même temps ? - Tous les matins à 7h50 et 8h50, les Chérie Kdis répondent aux questions de Christophe et Carole.

OC & Verde deliver the 12th KDIS podcast ahead of their highly anticipated Maasai EP!

Ahead of his EP on KDIS, Emanuel Satie delivers us an exclusive 90 minute mix!

After releasing an EP on KDIS, it was only right we asked Mihalis Safras to do a podcast!

Recorded live from the KDIS stage at Mint Festival, 90 minutes from Sidney Charles and Santé!