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What if the biggest threat to your company isn't your competition...but your technology strategy?This week on The 30 Minute Hour, we sit down with John Melott, CIO of Labrie Environmental Group, to discuss why every CEO must think like a CIO—before it's too late.From IBM and Accenture to leading technology transformation across multiple industries, John shares:- How leaders can future-proof their organizations- The biggest technology mistakes executives make- Why cybersecurity is now a leadership issue- How AI is reshaping the future of businessIf you're a CEO, CIO, or senior executive, this conversation could change the way you lead.PS.Is Your Organization Really Ready for AI?Click or copy here to find out: https://bit.ly/AIReadypodcast#Leadership #CIO #AI #Cybersecurity #The30MinuteHour
In this episode, host John Gallagher sits down with Ed Hinman—Naval Academy grad, former Division I football player, Marine Corps veteran, author, and coach. Ed shares why so many accomplished leaders still feel hollow inside and introduces a practical framework from his book, The Barbarian in You, to help rebuild health, leadership, and meaning through three core pillars: Vigor, Wonder, and Fellowship. Key Takeaways & Discussion HighlightsTaking Ownership Under Pressure: Ed reflects on his late teens at the Naval Academy Prep School, where academic failure forced him to stop drifting and take total agency over his life.The “Barbarian” Within: Why returning to “nature's rules” is essential for modern humans—and how sedentary routines, screens, and isolation quietly drain our vigor, wonder, and fellowship.Pain as a Catalyst for Clarity: How personal struggle unlocks self-awareness and leads to the life-changing question: “What do I really want?”Escaping “Joy Envy” and the “Should Heads”: Overcoming the pressure of other people's expectations and learning to lead from your own values rather than outside obligations.Vigor & Community in Action: Using unexpected examples of relentless energy (like David Lee Roth) and looking at Ed's “Point View Crew” fire pit gatherings as a blueprint for men to rebuild intentional community.Leading from the Overflow: A practical reminder for leaders to fill their own cup first so they can serve others from the overflow rather than running on empty.
The Kindness Principle Every CEO Needs! Random Acts Of Kindness: Business Strategy No One Talks About! Supersize Your Business Annual Challenge Day 201! Pop in here every day for a dose of different business building perspective! https://facebook.com/supersizebusiness Supersize Your Business (free) Skool link: https://www.skool.com/supersize-your-business-1654/about #supersizeyourbusiness #supersizechallenge #supersizeyourbusinessannualchallenge #contribution #give #dowhatyoucan #supersizeyourbusinesschallenge #givingback #businessimpact #givetoget #valueofgiving #bepresent #encourage #beanexample #leavebetter #setexample #lead #demonstrate #kindness #kindnessstrategy #randomactsofkindness #challenge Random acts of kindness are an underestimated business strategy. Learn how to implement intentional kindness to improve your company results. Most businesses view kindness as a soft skill, but this video argues it is a powerful, intentional strategic approach. If you lead a team or run a company, you will learn why many organizations fail to integrate kindness into their daily operations and how you can change that approach. We explore the gap between superficial gestures and genuine business strategy. By treating kindness as a core operational pillar rather than an afterthought, you can build stronger professional relationships. This breakdown offers a practical perspective on why kindness in business is more than just a nice idea—it is a functional tool for long-term success. Subscribe for daily business strategy breakdowns, and comment below with your thoughts on using kindness as a competitive advantage.
The Kindness Principle Every CEO Needs! Random Acts Of Kindness: Business Strategy No One Talks About! Supersize Your Business Annual Challenge Day 201! Pop in here every day for a dose of different business building perspective! https://facebook.com/supersizebusiness Supersize Your Business (free) Skool link: https://www.skool.com/supersize-your-business-1654/about #supersizeyourbusiness #supersizechallenge #supersizeyourbusinessannualchallenge #contribution #give #dowhatyoucan #supersizeyourbusinesschallenge #givingback #businessimpact #givetoget #valueofgiving #bepresent #encourage #beanexample #leavebetter #setexample #lead #demonstrate #kindness #kindnessstrategy #randomactsofkindness #challengeRandom acts of kindness are an underestimated business strategy. Learn how to implement intentional kindness to improve your company results.Most businesses view kindness as a soft skill, but this video argues it is a powerful, intentional strategic approach. If you lead a team or run a company, you will learn why many organizations fail to integrate kindness into their daily operations and how you can change that approach.We explore the gap between superficial gestures and genuine business strategy. By treating kindness as a core operational pillar rather than an afterthought, you can build stronger professional relationships. This breakdown offers a practical perspective on why kindness in business is more than just a nice idea—it is a functional tool for long-term success.Subscribe for daily business strategy breakdowns, and comment below with your thoughts on using kindness as a competitive advantage.
What if the most misunderstood role in business is also the one deciding whether your company scales?In this solo episode, Cameron Herold, founder of the COO Alliance and author of Second in Command, tackles the question every growth-minded CEO eventually faces: what exactly is a COO? Drawing on Bennett and Miles' research and his own years as second in command at 1-800-GOT-JUNK?, Cameron explains why no two COOs on the planet have the same job, and why the search for a great one starts with the CEO's own strengths and gaps.He walks through the seven types of COO: Executor, Change Agent, Mentor, Other Half, Partner, Heir Apparent, and MVP, with stories from Shopify, Oracle, Dell, and Facebook, plus the common roles a COO plays as adult in the room, integrator, and moderator.Get this hire wrong, and the person meant to fix the chaos only adds to it. Listen now.Timestamped Highlights[00:00] – The question-asking habit that separates growing companies from stuck ones[00:52] – Why most CMOs are interchangeable, but no two COOs share the same job[01:40] – The only non-negotiable requirement for any COO[02:31] – The research that uncovered the seven main categories of COO[04:30] – When a change agent should come from outside the company[05:34] – Why changing a company's culture is like dealing with teenagers[07:30] – The mentor move that shaped Facebook's earliest years[08:30] – The marriage test every CEO-COO pairing has to pass[13:18] – The leadership meeting comment that earned Cameron the COO title[18:57] – The homeowner and contractor rule for splitting the what from the how[23:20] – Why the CEO, not the COO, should be the tiebreakerMentioned ResourcesRiding Shotgun: The Role of the COO by Nate Bennett and Stephen A. MilesSecond in Command: The Misunderstood Role of the Chief Operating Officer by Nate Bennett and Stephen A. Miles (Harvard Business Review)Double Double by Cameron HeroldHigh Growth Handbook by Elad GilRocket Fuel by Gino Wickman and Mark C. WintersTraction: Get a Grip on Your Business by Gino WickmanImportant LinksConnect with Cameron: Website | LinkedInExplore the COO Alliance - The World's Leading Community for Seconds in CommandGet Cameron's book: Second in Command: Unleash the Power of Your COO BookClaim your FREE* copy: Second in Command: Unleash the Power of Your COO BookTake his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)Chat or video call with AI Cameron via Delphi*Valid only for CEOs or COO/Second in Command based in the US or Canada at companies wih $2M + revenue.The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.
There comes a point in every business owner's journey where strategy alone isn't enough. The next level of your business doesn't require you to do more. It requires you to become someone different. Every stage of growth asks you to let go of an old identity and step into a new one—from leaving the security of corporate, to becoming a full-time business owner, learning to sell with confidence, leading a team, and ultimately becoming the visionary your business needs. In this episode, I'm walking you through the defining identity shifts every CEO experiences and how embracing them will help you scale with more confidence, clarity, and purpose. WORK WITH CHRISTINE: Join us at Unstoppable Women Event 2026 Download my CEO MONTHLY REVIEW Dashboard for free Buy my new book: Turn Impostor Syndrome Into Your Superpower Free Download: Capacity Calculator for calendar & income consistency Download: Consistent $10K Month Method Connect with Christine on Instagram https://www.instagram.com/christinecorcoran_coach/ Book a Discovery Call with Christine here Christine's website https://christinecorcoran.com.au/
When Dr. Timothy R. Clark sat down with executive teams of the Fortune 500, he didn't expect them to resonate with these 4 principles. What he assumed was basic fact actually became organizational phenomena that changed how these leaders thought about the business.
What happens when a company best known for garage door openers decides to compete with the biggest names in smart home technology? Can a business built on hardware reinvent itself as an AI-powered software company without losing the trust that made it successful in the first place? In this episode of Tech Talks Daily, I welcome Jeff Meredith, CEO of Chamberlain Group, to discuss one of the more fascinating business transformations happening in the technology sector. Chamberlain Group has spent more than 70 years building products that millions of homeowners rely on every day. Under Jeff's leadership, the company has expanded that heritage into intelligent access, creating a connected ecosystem through the myQ platform that now serves more than 15 million users worldwide. Jeff shares why leaving a successful career at Lenovo to join what many dismissed as "a garage door company" became the biggest leadership challenge of his career. Rather than following the comfortable route, he chose what he describes as the hardest path, helping reshape an established manufacturer into a technology business built around software, data, AI, and recurring customer relationships. Our conversation looks at what it really takes to attract software engineers, AI specialists, and data scientists into a company with an industrial heritage. Jeff explains why interesting problems often matter more than fashionable brands, and how Chamberlain Group's combination of trusted hardware, millions of existing customers, and ambitious software projects created an environment that appealed to top technical talent. We also spend time discussing leadership. Jeff believes the best leaders teach rather than direct, preferring to stand at the whiteboard alongside colleagues instead of issuing instructions from the corner office. He speaks openly about mistakes he made when joining the business, why vulnerability has strengthened trust across the organisation, and why admitting when you're wrong can become a strength rather than a weakness. Looking ahead, Jeff explains how AI could reshape intelligent access, moving beyond notifications to systems that understand patterns, recognise context, and help people secure their homes and businesses in smarter ways. Instead of viewing AI as technology searching for a purpose, he believes access control offers one of its most practical everyday applications. From leadership philosophy and organisational change to connected homes, AI, and the future of intelligent access, this conversation offers valuable lessons for anyone leading transformation inside an established business. What part of Jeff's story resonated most with you? Is the biggest challenge in business transformation changing the technology, or changing the mindset of the people building it?
Every CEO story gets told from the leader's chair. Episode seven of the Busy Is Broken series flips the camera. Bill walks through four composite vignettes — anonymized but visceral — drawn from real teams he's coached. Each one shows what a leader's patterns look like from the other side of the table. If you manage people, those people have a version of one of these stories. They've probably stopped trying to tell you.The Chaotic Team: a chief of staff opens her phone at 5:30 AM to find 3 AM messages rearranging tomorrow's priorities. Operational meddling and strategic absence at the same time — the leader is everywhere on detail and nowhere on direction. The Unsafe Team: meetings opened with problems, never connection. Every new book the CEO read triggered a new system. People tapped out alongside a leader who slept two hours a night. They were tired of sprinting after gusts of wind. The Resigned Team: “This is how it is.” They'd moved past hoping things would change. No one was angry anymore. That's worse than anger. The Frozen Team: everything waited on the founder. A gentle, patient, permanent freeze. Lovely people making a lovely product. But they were helpers, not leaders. Their own potential sat on the shelf for decades.The hard truth is the gap. The gap between how you'd describe your leadership and how your team would describe it. Self-reflection has limited perspective. You need the outside-in view. This week's invitation: ask one person on your team — someone you trust to be honest — this question: “What's the one thing I do that makes your job harder?” Then listen. Don't defend. Don't explain. The answer is worth more than any consultant's report.Links:Busy Is Broken book and free diagnostic: https://busyisbroken.comQ20 Growth Diagnostic: https://scalingcoach.com/Q20Mentioned in this episode:Busy is Broken bookOur new book, Busy is Broken, coming this September. Sign up for the release at busyisbroken.comQ20 Diagnostic OfferStuck? Q20 Growth Diagnostic will give you a fresh perspective and it's free. ScalingCoach.com/Q20
On May 25, 2026, the Vatican publicly presented Pope Leo XIV's first encyclical, Magnifica Humanitas. It is the first papal encyclical in history to address artificial intelligence directly. The Pope signed it on May 15, 2026, the 135th anniversary of Rerum Novarum, the document that founded modern Catholic Social Doctrine on labor and capital. The choice of date is the citation. This is a 135-year-old institution speaking to the question every CEO is now sitting with.You do not need to be Catholic to get value from this episode. You do not need to be a Christian. The encyclical was written for "all men and women of goodwill," which is the Vatican's long-standing way of saying anyone willing to think seriously about the question.In this 25-minute episode, Harrison walks the four ideas every CEO needs in their head this week:1. The Babel-or-Jerusalem move that reorganizes the entire public AI conversation2. Why technology is never neutral, and what that means for vendor selection and procurement3. The dignity-of-worker question that cuts directly at the language most companies use to justify an AI investment case4. The technocratic critique, the concentration question, and where this converges with secular AI governance research from RAND and the Future of Life InstituteThen three specific things to do with this letter this week before your next AI conversation on the calendar.Full article version with citations and direct quotes at launchready.ai/insights/faith. Take the free 7 Levels of AI Proficiency assessment at assess.launchready.ai.Harrison PainterExecutive AI ConsultantLaunchReady.ai. Further. Faster.
AI is moving faster than most companies can keep up with.The question is… is your business protected?
Stepping away from the grind of a small business and into the leadership of a multi-million pound enterprise isn't just about working harder—it's about an identity shift. This episode explores why the very behaviours that helped you reach £1 million can become the glass ceiling that traps you at £7 million, demanding that leaders prioritise strategy over hustle. From outgrowing early loyalties to hiring people who are smarter than you, Jeannette breaks down the non-negotiable, often uncomfortable evolutions required to transition from a scrappy founder to a truly scalable CEO. You'll Learn Why: Scaling past £10 million is a leadership evolution problem, not a marketing or strategy problem, requiring a fundamental shift in how a CEO operates. To grow, leaders must learn to separate gratitude from growth and be willing to transition away from early-stage scrappy hires Success can breed stagnation, and true scaling requires the courage to disrupt your own profitable models before the market does it for you. A scalable business cannot depend on the founder's personal involvement in every decision This episode is living proof that no matter where you're starting from — or what life throws at you — it's never too late to be brave, bold, and unlock your inner brilliant. Visit https://brave-bold-brilliant.com/ for free tools, guides and resources to help you take action now
Private equity firms have long outperformed their peers—not just through financial engineering, but by building better businesses faster. In this episode, senior partner Sacha Ghai and partner Marla Capozzi discuss what leaders across sectors can learn from the highest-performing private equity CEOs. Drawing on their recent Harvard Business Review article, Sacha and Marla unpack the concept of CEO alpha: the value created when CEOs outperform as individual leaders, team builders, and operators. They explain why private equity’s edge has shifted from financial engineering to building stronger, more resilient businesses, and they share six practices that distinguish top-performing PE CEOs. Related insights What Every Company Can Learn from Private Equity CEO alpha: A new approach to generating private equity outperformance CEO Excellence: The six mindsets that distinguish the best leaders from the rest A CEO for All Seasons: Mastering the Cycles of Leadership The Strategic CEOSupport the show: https://www.linkedin.com/showcase/mckinsey-strategy-&-corporate-finance/See www.mckinsey.com/privacy-policy for privacy information
Your Next Best Step: Helping Small Business owners build a plan for a brighter future
What if the unsettling feeling of being "stuck" in your business is not a setback, but a powerful signal that you are ready for a profound reinvention of yourself and your enterprise? In this episode of the podcast, Theresa Cantley delves into the often unacknowledged emotional and tactical undercurrents that signal a founder is ready to evolve. Drawing from personal experience and insights from other business owners, Theresa explores how the very elements that once drove success can, over time, lead to an unexpected sense of misalignment and creative friction. She discusses the common misconceptions surrounding "overwhelm" and "burnout," reframing these feelings as indicators that the business requires a different mode of leadership. Theresa articulates a crucial distinction: the call for reinvention is not a problem to be fixed, but a natural, albeit uncomfortable, phase of growth. She unpacks why resisting this process can lead to stagnation, and highlights the courage required to shed old identities and embrace new ways of leading. This episode offers listeners a foundational understanding of what it truly means to reinvent oneself as a leader, providing a perspective shift that can unlock sustained organizational harmony and personal fulfillment. Things to Listen For: • The subtle signs that indicate a founder is feeling stuck or misaligned • Why traditional ideas of "overwhelm" may mask a deeper call for change • The difference between tactical business problems and leadership identity shifts • Theresa's personal journey of recognizing and moving through a period of reinvention • The tension between functioning as a founder versus a CEO • Why fighting the urge to reinvent can lead to business stagnation • How misalignment impacts strategic decision making and overall business health • Clarifying questions to initiate your own process of leadership reinvention • Shifting from focusing on what you want to what you do not want • The role of stillness and intentional action in fostering creative breakthroughs READY TO UNCOVER THE BLIND SPOT HURTING YOUR SMALL BUSINESS?
For years, competitive advantage came from access to better information, stronger research, sharper analytics. That edge is fading fast. When AI can generate ideas, summaries, reports, and analysis in seconds, the differentiator is no longer access to intelligence. It is judgment. Darren Hardy unpacks the real shift happening inside companies right now. The people creating outsized value are not merely using AI. They are applying discernment, conviction, vision, and speed. They know which answers matter, which ones to discard, and when to move decisively. The key question is urgent and practical: for every person on your team, are they doing the right things or only doing things right that a machine now handles better? Key takeaways: -AI is making intelligence abundant, not judgment abundant. -The new edge belongs to leaders who can discern, decide, and act quickly. -Roles are not simply disappearing; many are being hollowed out from the middle. -Team members who add insight and initiative are becoming dramatically more valuable. -Efficiency without effectiveness is no longer enough. -The future belongs to those who pair sound judgment with accelerated execution. Get all the tools to enhance your judgement in this new era of business. Attend the upcoming Business Master Class May 4th-6th. Get your seat at https://hardybmc.com/darrendaily Get more personal mentoring from Darren each day. Go to DarrenDaily at http://darrendaily.com/join to learn more.
Tina Murphy, CEO at GHX, breaks down why talent is her top three priorities — not strategy, not capital — how GHX restructured its entire organization to get closer to customers and move faster, what she's looking for in leaders today that she wasn't three years ago, and why the companies that fail the AI transition won't fail loudly. They'll fail silently, quarter by quarter, until the gap becomes permanent. 00:00 The People Project: AI Transformation and Leadership 01:47 Lessons from the Startup Journey 05:48 The Art of Asking Questions as a CEO 08:40 Talent Over Technology: The New Priority 11:41 Creating a Culture of Psychological Safety 14:38 Identifying Future Leaders in the Age of AI 17:25 Speed and Decision-Making in Organizations 20:22 The Importance of Vulnerability in Leadership 23:22 Rebuilding Leadership for the Future 25:10 Customer-Centric Speed: Restructuring for Engagement 26:31 Revolutionizing Strategy: Insights from the Front Lines Subscribe to the LeaderbookAI Podcast for conversations with leaders shaping the future of work, leadership, and AI. We create high-performing powerhouses. Let's talk: https://leaderbook.ai/contact
Most businesses that look successful are expensive behind the scenes. Tight margins, no breathing room, and a CEO wondering where all the money went. This episode is for small business owners dealing with financial stress and money anxiety while revenue keeps growing. Danielle Hayden, a former corporate CFO and CEO of Kickstart Accounting, shares the profit strategies she has refined over 11 years working with thousands of small business owners. The conversation covers how to diagnose where profit is leaking, the order of operations for fixing it, and how to build margin back into a business that feels stretched thin. In this episode of CEO Numbers Network, Danielle breaks down the fastest profit levers available to a CEO right now and how to decide which one to pull first. You will learn how pricing, team utilization, cash flow timing, and expense control each shape your bottom line, and how to spot which one is costing you the most. If you have ever looked at your revenue and wondered why it does not feel like success, this episode gives you the clarity and the action steps to change that.
Most businesses that look successful are expensive behind the scenes. Tight margins, no breathing room, and a CEO wondering where all the money went. This episode is for small business owners dealing with financial stress and money anxiety while revenue keeps growing. Danielle Hayden, a former corporate CFO and CEO of Kickstart Accounting, shares the profit strategies she has refined over 11 years working with thousands of small business owners. The conversation covers how to diagnose where profit is leaking, the order of operations for fixing it, and how to build margin back into a business that feels stretched thin. In this episode of CEO Numbers Network, Danielle breaks down the fastest profit levers available to a CEO right now and how to decide which one to pull first. You will learn how pricing, team utilization, cash flow timing, and expense control each shape your bottom line, and how to spot which one is costing you the most. If you have ever looked at your revenue and wondered why it does not feel like success, this episode gives you the clarity and the action steps to change that.
Seriously in Business: Brand + Design, Marketing and Business
Watch the Hero Design System Masterclass: https://whitedeer.com.au/hero If you've ever tried to “just resize” your content across platforms… you already know the truth, it doesn't work. What performs on Instagram won't perform on YouTube. What works on LinkedIn won't land on Pinterest. And when you try to force the same design everywhere? Your content flops… or worse, you burn HOURS redesigning everything from scratch. I'm breaking down the biggest lie in content repurposing and introducing you to my Hero Design System. This is the exact system my team and I use to turn one podcast into 14+ pieces of strategic, high-performing content… without the overwhelm. I cover: Why resizing your content is NOT repurposing (and what to do instead) The 3 biggest mistakes keeping you stuck and overwhelmed How to create platform-specific content without starting from scratch The power of templated design systems for speed + consistency How to scale content with your team (without becoming the bottleneck) Timestamps Intro 0:00 How it works 1:40 PSA 3:10 PSA 2 5:58 Managing your posts 7:15 Templates 10:30 Wrapping up 11:45 Watch on YouTube: https://youtu.be/k0LI02FoKHs Read on the Blog: https://whitedeer.com.au/ep261/ WORK WITH JACQUI: // DIY Design My Biz: The best course for business owners DIYing their own brand and graphics in Canva. Learn more: https://whitedeer.com.au/diy-dmb // The Co+Creation Design Club: Design WITH the help of a professional designer in this high-touch coaching space: https://whitedeer.com.au/designclub // Design Studio: If you're after fully done-for-you design services my studio team can help! https://whitedeer.com.au/designstudio
Target's decline: A conversation on leadership drift, relationship capital, employee experience, and the warning signs that a brand is losing customer trust. Summary: In this episode, Denise Thompson and John DiJulius unpack why Target's recent struggles are bigger than retail headlines. John argues that what happened at Target is not mainly about controversy or pricing. It is about leadership, culture, diluted brand clarity, and a declining frontline experience. The conversation explores how great brands build relationship capital, why employee experience always shows up in customer experience, why discounts cannot repair emotional trust, and what leaders should monitor before decline becomes visible in revenue. Key Takeaways: Target's problem is deeper than headlines. John frames it as a leadership and culture issue, not just a retail or controversy issue. Relationship capital takes years to build and can be drained by inconsistency. Customers give trusted brands grace at first, but repeated poor experiences change the story. Frontline is the bottom line. Investment in customer-facing employees matters more than most executive teams act like it does. EX = CX. Employee experience will always show up in the customer experience. Operational training is not enough. Great brands also teach service aptitude: listening, empathy, rapport, recovery, and standards that are actionable and observable. Price cuts are a bandage, not a cure. Promotions may create short-term movement, but they do not rebuild emotional trust. Leaders need better early warning signals. Complaints, repeat visits, referrals, average ticket, and customer count tell a truer story than vanity metrics alone. Links: The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Company Service Aptitude Test: https://thedijuliusgroup.com/c-sat-forms/individual-c-sat/ Schedule a Complimentary Call with one of our advisors: tdg.click/claudia Ask John! Submit your questions for John, to be aired on future episode: tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Books: https://thedijuliusgroup.com/shop/ Contacts: Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com If you want to learn how world-class organizations build cultures customers cannot live without, explore The Experience Revolution Membership. Inside the membership you'll gain access to livestream workshops, practical frameworks, and proven strategies used by organizations around the world. Learn more at https://thedijuliusgroup.com/membership/ Chapters: 00:00 Introduction to Customer Service Revolution Podcast 01:10 Personal Activities and Springtime Outdoors 02:41 Target's Story: Beyond Retail to Leadership 03:36 Starbucks and Brand Transition Strategies 04:14 Target's Loyalty and Experience Challenges 04:57 What Made Target a Favorite Brand 05:43 When Did Target Start to Lose Its Edge? 06:52 The Power of Brand Clarity and Leadership Vision 07:16 Amazon's Customer-Centric Model as a Benchmark 08:21 Target's Identity Crisis and Political Stances 09:31 The Risks of Taking Political or Social Stances 10:52 Overconfidence and Rapid Growth Risks 14:30 The Lag Effect in Customer Experience 16:31 Target's Cost-Cutting and Culture Impact 18:56 Genuine Frontline Investment in Training 22:29 Turning Employee Culture into Customer Experience 24:19 Employees' Belief in the Brand and Customer Perception 27:31 Target's Discount Strategies and Emotional Connection 29:54 The Dangers of Conditional Brand Commitments 32:08 The Relationship Economy and Loyalty Building 33:02 Starting Small to Improve Customer Relationships 34:53 Early Warning Signs for Organizational Culture Issues 38:25 Questions for Leadership and Brand Clarity 42:01 Revisiting Leadership Mindset and Organizational Culture Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.
Are you fully tapping your company's growth potential, or are hidden gaps in talent, culture, and client strategy quietly holding you back? If you're leading a services-based business, or any company where people are the product, you know how hard it is to scale without burning out your team or losing your edge. This episode hits right at that tension: how to grow sustainably when hiring is tough, AI is reshaping roles, and your culture has to do more than just sound good; it has to work. You'll hear how a CEO is navigating these exact challenges in real time, so you can pressure-test your own approach. Here's what you'll walk away with: A clearer way to think about sustainable growth by focusing on clients as long-term partners—not just one-off revenue Practical insight into retaining top talent and building a culture people actually want to stay in A grounded perspective on how AI should augment your team without undermining your future workforce Press play now to uncover a smarter, people-first approach to scaling your business—and start unlocking your true growth potential today. Check out: [00:03:00] Employee ownership & culture as a growth driver Why putting employees first—and giving them ownership—directly fuels retention, engagement, and long-term growth potential. [00:11:00] AI's real impact on productivity and hiring A practical breakdown of how AI is reducing task time (hours → minutes) and what that means for staffing, efficiency, and future roles. [00:16:00] Managing utilization in an employee-owned firm A candid look at how to balance profitability, transparency, and team buy-in when your people are also your shareholders. About Carrie Stokes Carrie Stokes, PE, is the Chief Executive Officer and President of Barge Design Solutions. With nearly three decades of leadership experience, she is committed to fostering collaboration, innovation, and growth that empowers employees, strengthens client relationships, and enhances communities. Stokes began her career at Barge as a student intern and steadily advanced through key leadership roles, including serving as the firm's inaugural Chief of Staff. She has led Barge's largest division, played a key role in shaping its five-year strategic growth plan, and has served as a member of the board of directors since 2015. In 2025, she was appointed CEO, becoming the first woman to lead the company in its 70-year history. As CEO, she is focused on strengthening enterprise systems, expanding leadership development, fostering innovation, and enhancing the company's employee-owned culture.
In this episode, Philippa sits down with Dr. Alicia Newsome to explore the powerful connection between a woman's health and her ability to lead, grow, and sustain her business. This conversation goes beyond surface-level wellness and dives into how fatigue, burnout, and misalignment in the body directly impact decision-making, leadership, and long-term business success. If you have been pushing through exhaustion or ignoring the signals your body is sending, this episode will help you rethink what it truly means to lead at a CEO level. Key Takeaways: [00:01:00] Health Impacts Business Performance [00:06:00] The Check Engine Light Analogy [00:18:00] Leadership and Energy Capacity [00:24:00] The Cost of Pushing Through [00:31:00] Where to Start Reclaiming Your Health In this episode, you'll learn: Why your physical health directly affects your business outcomes How to recognize early warning signs your body is out of alignment The difference between symptom management and root cause care How health influences your leadership, delegation, and decision-making Where to begin without overwhelming yourself Join the EmpowerHer Community Circle (http://channerconsulting.com/empowerher-program/) to build your business with clarity, alignment, and sustainable leadership. Links: Connect with me: https://www.linkedin.com/in/philippachanner/ Learn more: www.channerconsulting.com Connect with Dr. Alicia Newsome: Learn more & speaking: https://www.dralicianewsome.com/dr-alicia-speaks/ Free resources (energy & stress): https://www.draliciagifts.com Social: Search “Dr. Alicia Newsome” on LinkedIn, Instagram, or Facebook
Are you making smart, responsible decisions in your business right now… or quietly increasing your risk without realizing it? In this episode, Eleanor breaks down what's really happening beneath the surface as market volatility rises and client behavior shifts. She introduces two distinct leadership postures: growth and protection, and explains why so many CEOs are unconsciously slipping into protection mode. While it can feel like the safest move, she reveals how this instinct is often rooted in an employee mindset that doesn't translate to entrepreneurship. Listen in to learn how seemingly prudent decisions like delaying hires, cutting marketing, or doing more yourself can actually increase your exposure and create bigger problems down the line. Eleanor walks through the structural mechanics of founder dependent businesses and shares what real protection looks like, including the key systems and investments that create stability, consistency, and long-term growth even in uncertain times. Grab your Structure Diagnostic here: https://safimedia.co/diagnostic Watch the full video here: https://youtu.be/2XMwwNxbg6E Get full show notes and more information here: https://safimedia.co/WO94 Connect with Eleanor on LinkedIn or Instagram: https://www.linkedin.com/in/eleanorbeaton/ https://www.instagram.com/eleanorbeaton/?hl=en
Send us Fan MailHiring a virtual assistant can transform your business—but only if you do it the right way.In this episode of Call Me CEO, Camille Walker sits down with delegation and implementation specialist Rachael Davila to talk about what really makes a virtual assistant relationship work.With over 20 years of experience in the virtual assistant industry, Rachael shares powerful insights about delegation, communication, and how business owners can prepare themselves before bringing on support.Together they discuss the mindset shifts required to delegate effectively, how to identify the right type of VA for your needs, and the strategies that help entrepreneurs build strong, productive partnerships with their team members.If you've ever wondered whether it's time to hire a VA—or how to make it work successfully—this episode will give you the clarity you need.Connect with Rachael:Linktree: https://linktr.ee/extrahandsva Website: https://extrahandsva.com/ Facebook: https://www.facebook.com/ExtraHandsVirtualAssistanceInstagram: https://www.instagram.com/extrahands_vaLinkedIn: https://www.linkedin.com/in/rachaeldavila/Are you ready for a VA? Quiz https://links.extrahandsva.com/widget/quiz/atHsHeioZb80ntoMzuCR Book Page: https://extrahandsva.com/heyva-book/ Podcast link: https://rss.com/podcasts/hey-do-i-need-a-va/ Podcast YouTube: https://www.youtube.com/@HeyDoINeedAVAPodcast Connect with Camille:Instagram: @CamilleWalker.coPodcast: @CallMeCEOPodcast
One of the biggest struggles business owners face is maintaining a steady cash flow. Some months might be great, but others? Not so much. Cash flow pressure can quietly strangle growth, stall innovation, and shake even the most confident leaders. Overcoming it might feel impossible—especially without major resources—but on today's episode, Dondi Dix reveals the hidden, no-cost power moves that help CEOs regain control and boost financial momentum.Dondi Dix is an executive and fractional Chief Transformation, Growth, and People Officer with over 25 years of experience helping organizations align leadership, people, and systems to drive scalable performance. As part of The Proper Group Executive, she partners with companies navigating growth, M&A, and cultural change—drawing on a career that includes leadership roles at Lockton, T-Mobile, and other global and private equity-backed firms.Read more: https://strategicsalesqueen.com/hidden-power-moves-ceo-cash-flow-pressure/Support the showCheck out Petite2Queen for more great interviews, podcasts, and blogs to help you achieve more, faster!https://www.petite2queen.com/
Most business owners are so focused on the day-to-day that the bigger picture never gets looked at. In this episode of Business by the Books, Danielle Hayden walks through exactly how to run a quarterly financial review — and why it's one of the most important things you can do as a CEO. Instead of reacting to slow weeks or tough months, a quarterly review gives you the structure to zoom out, find the real patterns in your business, and decide where you're going next. You will learn what to review each quarter, from revenue and operating expenses to cash flow, compensation, and net income, and how to use that information to lead your business with intention. If you have ever felt like you're running your business without a clear financial direction, this episode will give you a repeatable process to change that.
Most business owners are so focused on the day-to-day that the bigger picture never gets looked at. In this episode of Business by the Books, Danielle Hayden walks through exactly how to run a quarterly financial review — and why it's one of the most important things you can do as a CEO. Instead of reacting to slow weeks or tough months, a quarterly review gives you the structure to zoom out, find the real patterns in your business, and decide where you're going next. You will learn what to review each quarter, from revenue and operating expenses to cash flow, compensation, and net income, and how to use that information to lead your business with intention. If you have ever felt like you're running your business without a clear financial direction, this episode will give you a repeatable process to change that.
In this episode of The Neuron Podcast, Corey Noles and Grant Harvey sit down with Dan Shipper, CEO of Every, to talk about agent-native engineering—the framework his team uses to build and ship AI-powered products at a pace most companies can't match.Dan walks us through what happened when his AI document editor Proof went viral (and then went down), why he believes the way we build software is fundamentally changing, and how Every's small team manages to ship and maintain an entire suite of AI tools: Spiral (automatic style guides from your writing), Sparkle (AI writing cleanup with custom folders), Cora (AI research assistant, now on iOS), Monologue (AI-powered journaling with notes), and Proof (the agent-first document editor that broke the internet for a day), as well as their new to be revealed on Friday: Plus One (a hosted AI agent for Slack).Whether you're a founder, developer, or just someone trying to understand what "agentic" actually means in practice—this conversation is the real-world playbook.Subscribe to The Neuron newsletter: https://theneuron.aiProducts mentioned:• Every: https://every.to• Spiral: https://spiral.computer• Sparkle: https://sparkle.computer• Cora: https://cora.computer• Monologue: https://www.monologue.to/• Proof: https://proofeditor.ai• Plus One (the new one!): https://every.to/plus-one
Most business owners know they should be looking at their numbers. But the real question is: which numbers, and when? In this episode of Business by the Books, Danielle Hayden explains the simple financial rhythm every business owner should follow to stay in control of their business finances. Instead of trying to analyze everything all the time, Danielle breaks down how to structure your financial reviews so they actually support better decisions. You will learn what numbers to review weekly, monthly, and quarterly and how each review plays a different role in running a stable and profitable business. If you have ever felt overwhelmed by your financial reports or unsure what you should actually be looking at, this episode will help you simplify the process and lead your business with more clarity and confidence.
Most business owners know they should be looking at their numbers. But the real question is: which numbers, and when? In this episode of Business by the Books, Danielle Hayden explains the simple financial rhythm every business owner should follow to stay in control of their business finances. Instead of trying to analyze everything all the time, Danielle breaks down how to structure your financial reviews so they actually support better decisions. You will learn what numbers to review weekly, monthly, and quarterly and how each review plays a different role in running a stable and profitable business. If you have ever felt overwhelmed by your financial reports or unsure what you should actually be looking at, this episode will help you simplify the process and lead your business with more clarity and confidence.
In this episode of The Better Leadership Team Show, I sit down with Brandon Gray and Mike Maxon from Simple Numbers to talk about the financial blind spots that quietly undermine leadership teams.We break down labor efficiency, salary cap strategy, cash flow management, and why revenue growth alone will not save your business. If you want to understand how to measure true financial health and make smarter hiring and growth decisions, this conversation will challenge and equip you.If you want a great company, you need a great leadership team — and that starts with understanding your numbers. Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach
Recently, the internet has been buzzing about the situation surrounding Hanifa Official and the delays with Black Friday orders. Thousands of customers have voiced frustrations, and the conversation online has escalated quickly.But instead of piling on, this episode of Full Transparency takes a step back.As a CEO, I believe two things can be true at the same time:Customers deserve the products they paid for.And entrepreneurs - especially bootstrapped founders - deserve grace when the realities of scaling a business collide with unexpected demand.In this episode, we're unpacking what really happens behind the scenes when a brand grows faster than its systems. We'll also talk about the double standards between small businesses and large corporations, and why many big companies survive operational failures that would destroy smaller brands.More importantly, this conversation is about what entrepreneurs can learn from moments like this so they don't find themselves in the same position.
Connect with Early Riders // Connect with OnrampPresented collaboratively by Early Riders & Onramp Media…Final Settlement is a weekly podcast covering capital markets, dealmaking, early-stage venture, bitcoin applications and protocol development.00:00 - Introduction and Context Setting02:52 - Layoffs and Market Reactions06:09 - AI's Impact on Workforce and Economy08:55 - The Role of Technology in Business11:48 - Long-term Economic Perspectives14:48 - The Future of AI and Consumer Spending17:49 - Stablecoins and Financial Innovations25:36 - The Rise of Stablecoins and Payment Companies29:48 - Banking Innovations and Digital Asset Custody34:43 - Consumer Behavior and Bitcoin Adoption39:38 - The Future of AI Agents and Marketplaces45:38 - Bitcoin Adoption Trends and Institutional InterestIf you found this valuable, please subscribe to Early Riders Insights for access to the best content in the ecosystem weekly.Links discussed:https://x.com/balajis/status/2027146933136150867?s=46https://www.coindesk.com/business/2026/02/24/mark-zuckerberg-s-meta-is-planning-stablecoin-comeback-in-the-second-half-of-this-yearhttps://x.com/segall_max/status/2026313469960896538?s=20https://www.theblock.co/post/391123/fintech-giant-stripe-circles-possible-paypal-acquisition-bloomberg?utm_source=telegram1&utm_medium=socialhttps://www.theblock.co/post/391244/stripe-co-founder-predicts-torrent-of-ai-agent-commerce-powered-by-stablecoinshttps://x.com/zoomerfied/status/2027504105753649318?s=20https://x.com/bank_reg/status/2027408867093836017?s=20https://x.com/TFTC21/status/2027383251522773238?s=20https://decrypt.co/359312/morgan-stanley-offer-bitcoin-custody-trading-yield-lending-exechttps://x.com/bank_reg/status/2027408867093836017?s=20https://x.com/cultured/status/2026677118701289897https://www.theblock.co/post/391275/circle-shares-25-earnings-beat-allaire-usdc-transactions-50-share?utm_source=telegram1&utm_medium=socialhttps://river.com/content/bitcoin-adoption-2026Keep up with Michael:https://x.com/MTangumahttps://www.linkedin.com/in/mtanguma/Keep up with Liam:https://x.com/Lnelson_21https://www.linkedin.com/in/liam-nelson1/Keep up with Jackson:https://x.com/macrojack21https://www.linkedin.com/in/jacksonmikalic/
In this episode of The Dept. Omar sits down with marriage and family therapist Angie Richey for one of the most vulnerable and practical conversations we've ever had on the podcast. Together with Amanda, they unpack how childhood experiences shape leadership, business decisions, communication patterns, money beliefs, and even physical affection in marriage. Dr. Richey breaks down the difference between coaching, therapy, and pastoral care, why CEOs and high-performers need self-awareness to avoid becoming the “cap” on their business, and how limiting beliefs formed early in life silently dictate pricing, conflict avoidance, scheduling triggers, and people-pleasing patterns. From “opposite action” as a growth tool, to breaking victim mentality, to learning secure attachment and healthy touch in marriage, this episode is a masterclass in doing the inner work so your life and business don't bleed from unhealed places.If you're building something meaningful, a company, a marriage, a family, or a personal brand. This conversation will challenge you to heal what's under the surface so you can lead from wholeness instead of autopilot.
Most startup advice tells you how to grow, but Brian Lee is here to tell you how to survive. In this episode, the legendary founder of LegalZoom and The Honest Company reveals the "one truth" that separates elite CEOs from those who run out of runway.Whether you're a first-time founder or a seasoned operator, the role of a CEO is often misunderstood. Brian Lee (Managing Partner at BAM Ventures) joins us on Demo Day to strip away the fluff and deliver a masterclass in operational discipline. From his early days building LegalZoom and ShoeDazzle to his current work with Arena Club, Brian has seen the same patterns lead to both billion-dollar exits and total failures.In this episode, we break down "The CEO Playbook," including:The "CE-No" Philosophy: Why your primary job is saying no to good ideas so you can focus on the great ones.The Survival Mandate: Brian's #1 rule for every founder—treat money like gold and never, ever run out.Building Your Inner Circle: Why you must "hire fast and fire faster" to protect the culture of a high-growth startup.Founder Likability: Why being "likable" is actually a strategic superpower for fundraising and leadership.The VC Perspective: What BAM Ventures looks for in the pre-seed and seed stages of consumer tech.Brian also shares deeply personal insights into his transition from operator to venture capitalist, explaining how his time in the trenches allows him to spot "the signal in the noise" better than professional VCs who have never run a company. If you are looking for startup tips, fundraising advice, or a reality check on your founder success metrics, this is the one conversation you cannot afford to miss.
SMALL BUSINESS FINANCE– Business Tax, Financial Basics, Money Mindset, Tax Deductions
This episode teaches you the core money skills every business owner needs to stay profitable and confident. You'll learn how to read your profit and loss, balance sheet, and cash flow statement in a simple, clear way. We break down what each report means, how they work together, and how they guide smart strategies and stronger money decisions. You'll see why avoiding your numbers leads to stress, debt, and missed opportunities—and how a few monthly habits can give you real control. This is the foundation of strong business finance and the first step to keeping more of what you earn. Listen now so you can understand your numbers and start leading like a true CEO. Next Steps:
In this powerful conversation, Kelly sits down with leadership teacher and author John Wang, author of Big Asian Energy, to unpack why so many successful leaders feel exhausted, disconnected, and stuck despite "doing everything right." John shares his deeply personal journey from achievement-driven success to near-collapse, and the inner leadership shift that changed how he builds businesses, leads people, and teaches others to do the same. This episode is for CEOs, founders, and business owners who know they've outgrown an old identity but feel uncertain about what's next. Together, Kelly and John explore how authentic leadership, embodied presence, and aligned decision-making are becoming the defining advantages for leaders in 2026 and beyond. TIMESTAMPS: 02:11 – 04:45 What Big Asian Energy is really about (and why this message actually applies to EVERY leader) 04:46 – 07:30 Achievement culture, "shoulds," and the hidden cost of self-abandonment 07:31 – 10:05 The moment everything broke: burnout, internal bleeding, and the body's warning signs 10:06 – 12:40 The real cause of burnout 12:41 – 14:55 Comparison, people-pleasing, and the "Frankenstein identity" many leaders build 14:56 – 17:10 The turning point: discovering purpose and leading from a single guiding word 17:11 – 19:30 Why leadership doesn't have to look loud, aggressive, or performative 19:31 – 21:35 The seven self-sabotage patterns leaders don't realize they're operating from 21:36 – 23:40 "There are no business relationships. Only relationships" (and why this matters) 23:41 – 25:20 Sitting in the puddle: how presence builds trust faster than problem-solving 25:21 – 27:10 How embodied leadership creates calmer teams, stronger cultures, and better results RESOURCES: Get the Book Big Asian Energy: The UnapolageticGuide for Breaking Barriers to Leadership and Success by John Wang: https://a.co/d/fMNpdPE Connect with John Wang on Instagram: @johnwangofficial Website: https://bigasianenergy.com Follow Kelly on Instagram: https://www.instagram.com/kellyroachofficial/ Follow Kelly on Facebook: https://www.facebook.com/kelly.roach.520/ Connect on LinkedIn: https://www.linkedin.com/in/kellyroachint/
AI has changed hiring forever. After reviewing 27,000 resumes, interviewing 4,000 candidates, and hiring 160 people, Patrick Bet-David shares 10 hiring rules every CEO and business owner needs to know before hiring in 2025 or 2026.
In this short but powerful episode, Kelly breaks down the five most important ways you should be using client results, wins, and testimonials to drive authority, visibility, and sales in 2026. With a trust recession impacting every corner of the online business space, consumer confidence is at an all-time low, which means your clients' voices now matter more than your own. Kelly explains how the brands that continue to grow in 2026 will be the ones who put results front and center and use social proof intentionally across all channels. You'll learn: Why fewer online marketers shared wins in 2025 The core mistakes most businesses make with testimonials The 5 strategic placements to use wins for maximum impact How to operationalize social proof into weekly marketing How to turn books into passive funnels for trust-building offers Plus: Kelly shares how her team transformed their approach to social proof this year — and why doubling down on client results became one of the most profitable decisions they made. TIMESTAMPS 01:20–02:04 — Why many marketers struggled to produce client results this year 02:04–02:40 — Why your clients' voices carry more weight than your own 02:40–03:15 — The role online reviews play in visibility and discovery 03:15–04:10 — The 5 strategic opportunities to revive and use client stories 04:10–05:20 — Using stories to consistently show wins + case studies 06:36–08:00 — Various formats for showcasing social proof 09:10–10:15 — Testimonials and videos in launch countdown timer 10:15–11:48 — Using the half-day workshop framework with curated testimonials 11:48–13:42 — Using UGC to sell books + why book sales are true passive income 13:42–14:58 — How book reviews fuel authority and trust-building offers 14:58–15:46 — Online reviews as an algorithm driver 15:46–16:10 — Join the free, live workshop on December 2nd to build your daily sales machine RESOURCES: Join my free, live half-day workshop to build your daily sales machine for 2026: https://accelerator.virtualbusinessschool.com/register-b Join The Virtual Business School membership for just $97/month, no contract: https://go.virtualbusinessschool.com/joinvbs Grab a copy of one of Kelly's best-selling books: Unstoppable: 9 Principles for Unlimited Success in Business and Life: https://www.amazon.com/Unstoppable-Principles-Unlimited-Success-Business/dp/1530131154 Bigger Than You: The Entrepreneur's Guide to Building an Unstoppable Team https://www.amazon.com/Bigger-Than-You-Entrepreneurs-Unstoppable/dp/172758726X Audiobook version (on sale for $7!): https://books.thebusinessadvisory.com/audiobooksocial7 Conviction Marketing: https://www.amazon.com/Conviction-Marketing-Kelly-Roach/dp/B09S259DWK Follow along behind the scenes of Kelly's 5th book, The Sacred Art of Selling: https://api.leadconnectorhq.com/widget/form/i9TP7QImQWj1R6UrLfM5
In this episode, I sit down with brand and content strategist Dawson Gibbs, founder of EVO Marketing Agency, one of the fastest-growing content agencies in the country. We dive deep into what it really takes to build a powerful personal brand, how to rebrand intentionally, and why most entrepreneurs fail on social media long before their business ever gets a chance to grow. We break down practical content strategies, posting frameworks, and the mindset required to stay consistent long enough to succeed. Dawson shares how he scaled his agency, why authenticity always beats over-edited content, and the systems his team uses to create thousands of pieces of content for brands every month. If you're an entrepreneur trying to grow your influence, build attention, and scale your business through content, this episode is mandatory. About Dawson Gibbs: Dawson Gibbs is a brand and content strategist and the founder of EVO Marketing Agency, one of the fastest-growing creative and performance agencies in the industry. Dawson built his company by combining high-volume organic content production, influencer partnerships, and paid ad optimization to help brands scale attention and revenue. EVO works with startups, creators, and multi-billion-dollar companies, producing thousands of pieces of content monthly and running campaigns that guarantee view volume and performance. Dawson is known for his transparent approach, fast execution, and proven systems for helping entrepreneurs build personal brands that convert. Instagram: https://instagram.com/evodawsonTikTok: https://tiktok.com/@evodawsonYouTube: https://youtube.com/@dawsongibbsEVO Marketing Agency IG: https://instagram.com/evomarketingagencyEVO Marketing Agency TikTok: https://tiktok.com/@evomarketingagency About Justin: After investing in real estate for over 18 years and almost 3000 deals done, Justin has created a business that generates 7 figures in active income through wholesaling and fix and flipping as well as accumulating millions of dollars of rental properties including 5 apartment buildings, 50+ single family homes, and 1 storage facility Justins longevity in real estate is due to his ability to look around the corners, adapt to changing markets, perfecting Raising private capital, and focusing on lead generation which allows him to not just wholesale and fix & flip, but also accumulate wealth through long term holds. His success in real estate led him to start The Entrepreneur DNA podcast and The Science Of Flipping podcast and education company, and REI LIVE where he's actively doing deals with members. He has coached and mentored thousands of aspiring and active investors over the last decade. Connect with Justin: Instagram: @thejustincolby YouTube: Justin Colby TikTok: @justincolbytsof LinkedIn: Justin Colby Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In an AI disrupted world, what do you do when technology is moving faster than your people? Heather Jerrehian, Silicon Valley CEO, investor, and co-author of Sail to Scale, reveals why trust, psychological safety, and human-centred leadership are now the critical skills CEOs need to navigate AI-driven disruption. For most organisations, AI doesn't fail because the tech isn't ready. It fails because people don't feel safe enough to adopt it. But for Heather, this moment became a masterclass in leading through uncertainty, navigating resistance, and bringing teams with her into the future. In this conversation with Rebecca Jenkins and Callum Jenkins, Heather explains what CEOs must understand about human behaviour, fear, change, and how to build the trust that makes transformation possible. This is not theory, it's hard-earned insight from someone who has launched, pivoted, scaled, and exited companies at the heart of the AI revolution, including a transformational acquisition by ServiceNow. What you'll learn in this episode: Why AI adoption fails inside organisations, and the hidden fears leaders aren't addressing. How to build psychological safety so your people don't resist AI, but embrace it. The leadership behaviours that create trust during periods of disruption. How Heather's ‘listening tour' revealed a market opportunity that changed the trajectory of her company. Why futurist leaders must learn the skill of bringing people with them, not running ahead alone. The four waves of growth from Sail to Scale, and how to navigate each one without losing your team. Why human-centred leadership is the only sustainable strategy in an AI-powered world. This is for: CEOs, Founders, and C-suite leaders navigating AI-driven change, organisational resistance, or the complexity of leading people through disruption. ----more---- Connect with Heather: LinkedIn: Heather Jerrehian X: @Jerrehian Book: Sail to Scale: Steer Your Startup Clear of Mistakes from Launch to Exit (Amazon) ----more---- LEAD TO SUCCEED is sponsored by RJEN The Revenue Architect. Get your Boardroom Briefing for Scalable Growth How to breakthrough revenue plateaus, even in difficult market conditions. Trusted by CEOs. Backed by results. Built for today's market. Access your copy here ----more---- Connect with the hosts Rebecca Jenkins – LinkedIn | RJEN Callum Jenkins – LinkedIn
Today I'm sharing the simple 10-minute daily visibility routine that changed my brand, my business, and the way clients find me. If you want to grow without posting more, this episode is for you. • Why your visibility isn't working• What visibility really means in 2025• The 10-minute CEO routine that builds trust & authority• How to become memorable, referable, and in-demand• Why connection > content• How this routine leads to clients, speaking gigs, and sponsorships Book a VIP Day or 1:1 Clarity Call Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Stop wasting money on lead generation that doesn't work. In this solo episode of Sales Talk for CEOs, Alice Heiman delivers a powerful, no-nonsense rant every B2B CEO needs to hear. She challenges the outdated playbook of cold calling and SDR-driven outreach, revealing why it's costing you more than it's delivering and what to do about it.Alice shares real examples and modern strategies to generate high-quality leads that fill your pipeline without burning out your sales team. From leveraging marketing properly, to holding the right kind of events, to mining your customer base for referrals, this is the wake-up call CEOs need to redesign their go-to-market motions.Connect with Alice Heiman: LinkedIn: https://www.linkedin.com/in/aliceheimanWebsite: https://aliceheiman.com
In today's episode, I'm sharing one of the most important questions every CEO should ask themselves. This is the exact question I use with my clients and myself to cut through the noise, get clear on priorities, and focus on what actually moves the needle. I also open up about some big shifts in my routine lately and the power of bringing new energy into your life. Tune in if you're craving clarity, momentum, and a reminder to get intentional with your time and focus.
Nadella's comments on the AI power crisis. Plus, why every CEO should follow Palantir's (PLTR) playbook… Bill Gates' shocking pivot on climate change… Key takeaways from Election Tuesday… Why the Fear Index is useless… And JPMorgan's (JPM) latest crypto move. In this episode: Bill Gates' shocking pivot on climate change [0:38] Key takeaways from Election Tuesday [10:19] A big disconnect between the Fear Index and the market [14:12] Every CEO should follow Palantir's investor relations playbook [19:41] Nadella just confirmed our thesis on the AI power crisis [36:41] JPMorgan just took another big leap into crypto [49:01] Did you like this episode? Get more Wall Street Unplugged FREE each week in your inbox. Sign up here: https://curzio.me/syn_wsu Find Wall Street Unplugged podcast… --Curzio Research App: https://curzio.me/syn_app --iTunes: https://curzio.me/syn_wsu_i --Stitcher: https://curzio.me/syn_wsu_s --Website: https://curzio.me/syn_wsu_cat Follow Frank… X: https://curzio.me/syn_twt Facebook: https://curzio.me/syn_fb LinkedIn: https://curzio.me/syn_li
In this episode of the Measure Success Podcast, Carl J. Cox talks with Jenny Sheridan, attorney and founder of JL Sheridan Law, about how changing data privacy laws are shaping the way companies operate. Jenny shares insights on how businesses can stay compliant with the California Consumer Privacy Act (CCPA) and similar state laws, the real risks of ignoring them, and how privacy can become a competitive advantage when managed strategically. Listen to learn how to protect your business, reputation, and customers in a data-driven world.
In this episode, Eric Anderton breaks down findings from FMI's Q4 2025 Construction Outlook and the CIRT Q3 2025 Sentiment Index, revealing how 130 construction CEOs are preparing for a selective, profit-focused market. Learn why the flight to quality is reshaping bidding strategy, how firms are earning more by doing less, and what it takes to ride the 2026 infrastructure and tax-credit wave.
In this episode of the Drop In CEO Podcast, host Deb Coviello explores how C-Suite leaders can successfully navigate constant change. Deb shares actionable strategies, real client stories, and a practical playbook to help leaders adapt, communicate, and sustain change in their organizations. Episode Highlights: 00:00 — Introduction: The importance of adapting to change as a leader 02:13 — The four pillars of managing change: What, Why, Who, and How 08:54 — Real client story: Building high-performance teams through effective change management 15:41 — Actionable playbook: How to practice and sustain change in your organization For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
Calling all recovering people-pleasers: this one might sting (in the best way).If you've ever shapeshifted to keep the peace, said “yes” just so no one would be mad, or avoided the hard convo to stay “nice”... this episode is the one you didn't know you desperately needed.Ashley's ripping the band-aid off what it actually takes to lead, not just look like a leader on Instagram and spoiler: it's gonna require some people not liking you.Inside this hot-seat solo:- Why being liked is the addiction and leadership is the upgrade- How people-pleasing is a nervous system survival response (not a personality trait)- Ashley's go-to decision filter when fear and approval start getting loud- What happens in your body when you abandon yourself for “peace”- A real-life convo with her husband that will make you rethink your hip pain (yes, really)You don't need to be everyone's favorite to be a powerful leader. You just need to be in right relationship with yourself.Ready to stop playing small and start moving like the coach, creative, or CEO you came here to be? Press play. Let's get you back in your power.JOIN THE QCA PRE-ENROLLMENT SAVINGS LISTASHLEY ON THE WEBASHLEY ON INSTAGRAMDOWNLOAD THE BIG COACH ENERGY TOOLKITJOIN QUANTUM COACH CATALYSTAPPLY TO THE QUANTUM COACHING ACADEMYLISTEN TO ASHLEY'S EXCLUSIVE PODCAST SERIES, BECOME THE BEST COACH VISIT THE BIG COACH ENERGY SHOP
Feeling stuck in the treatment room? You're not alone—but the solution isn't another hack or trend. It's the systems. In this episode, Daniela unpacks seven core systems every spa owner needs—from client journey to financial management—to move from overwhelm to leadership. Discover how intentional, documented processes give you space, clarity, and the freedom to grow. What you'll learn during this episode: Why systems create freedom, not hustle How to systemize the client journey to deliver a consistent experience Why consultations must be repeatable, not forgettable The retail system that supports trust and conversion How KPIs and dashboards shape data-driven decisions Hiring, onboarding, & development protocols for true leadership A marketing calendar that keeps chaos out of your promotions Financial workflows that finally make numbers feel manageable The bonus: Unpacking your annual planning system Resources Mentioned in Episode #448: System to Freedom: 7 Spa Systems Every CEO Needs for Growth & Clarity Never Lose a Customer Again by Joey Coleman Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here. IG / @addoaesthetics WEB / addoaesthetics.com YOUTUBE / @addoaesthetics LINKEDIN / @addoaesthetics ABOUT THE SPA MARKETING MADE EASY HOST Daniela Woerner is the founder and CEO of Addo Aesthetics, a leading community for aesthetic professionals, and the creator of the Growth Factor® Framework—a proven system that has helped 582 six- and seven-figure spa owners scale their businesses with strategy and systems. With nearly two decades in the aesthetics industry, Daniela has trained alongside top physician-dispensed brands, consulted with leading dermatologists, and helped thousands of spa professionals streamline their operations and maximize profitability. Her mission? To transform overworked aesthetic professionals into Spa CEOs - building a business and life they love with the strategic systems needed for long-term financial growth. As the host of the Spa Marketing Made Easy podcast, Daniela brings expert insights, real-world strategies, and in-depth conversations to help spa owners elevate their marketing, optimize their operations, and create sustainable success. With over 400 published episodes, 1 million+ downloads, and a ranking in the top 1% of all podcasts worldwide, Spa Marketing Made Easy is the go-to resource for spa and aesthetic professionals looking to level up. Tune in each week for actionable strategies, expert interviews, and inspiration to help you build a thriving, systemized, and scalable spa business!