Retail Tech Chat

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What’s new in retail? Everything! The entire industry is going through a massive realignment that puts a premium on customer engagement, store safety, and operational efficiency. Join tech power couple Sarah-Jayne and Dean Gratton as they take an expedition into the world of retail innovation—exploring everything from touch-less technologies to RFID robots.

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  • Nov 13, 2020 LATEST EPISODE
  • every other week NEW EPISODES
  • 41m AVG DURATION
  • 6 EPISODES


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Latest episodes from Retail Tech Chat

Episode 6: Safety, Security, and In-Store Intelligence

Play Episode Listen Later Nov 13, 2020 47:41


In a world beset by health and safety concerns, video surveillance has gained new value. What’s more, new video-as-a-service offerings and cellular infrastructure options have made security systems easier and less expensive to deploy. Get an insider look at surveillance trends in the retail sector in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Digital Barriers, a leader in AI-powered and IoT-connected safety and security systems.

Episode 5: New Roles for Digital Signage

Play Episode Listen Later Nov 6, 2020 43:00


Digital displays are showing up everywhere inside—and outside—retail establishments. From massive LED arrays that cover an entire building facade to shelf-edge displays, signage is giving merchants countless ways to communicate. To learn the latest trends, listen in to this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from ONELAN, a leader in digital visual communications that serves customers including Virgin, Tesco, and L’Oreal.

Episode 4: Accelerating Digital Transformation

Play Episode Listen Later Oct 30, 2020 33:14


Can a building-block approach speed digital transformation in the retail sector? Which IoT technologies are right for you? How do you build a business case for your transformation efforts? Hear the answers to these questions and more in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from CDW, a leading multi-brand provider of digital transformation solutions for the retail industry and beyond.

Episode 3: Digitizing the In-Store Experience

Play Episode Listen Later Oct 23, 2020 42:19


The events of 2020 completely redefined the concept of the customer experience. Now when consumers venture out to a store, they expect to be rewarded with an experience that justifies the trip. Hear how digital media plays a pivotal role in delivering this experience in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Beaver Trison, a specialized retail and hospitality agency that serves companies including ODEON, IKEA, Costa, and Premier Inn.

Episode 2: Touchless and RFID for Safer Stores

Play Episode Listen Later Oct 16, 2020 38:11


The pandemic has created new sensitivities around interpersonal contact—and nowhere is that more true than in the retail and hospitality sector. Happily, new touch-less retail technologies are helping merchants make their businesses safer, more comfortable, and more efficient. Discover how the industry is moving forward in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from BlueStar, a leading distributor of mobility, point-of-sale, RFID, and security solutions.

Episode 1: AI Innovations for the Customer Experience

Play Episode Listen Later Oct 9, 2020 42:31


The pandemic has completely upended the ways merchants engage their customers. Retail technology has moved to the forefront, as consumers rely more than ever on mobile apps and self-service checkouts to execute their shopping journey. How should retailers respond to these changing circumstances? Find out in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Box Technologies—a leader in customer engagement that works with brands such as Sainsbury's, HSBC, Superdry, and Pizza Hut.

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