Podcasts about Sainsbury

Jonathan Evens is a product lead at Google DeepMind, where he has spent more than a decade applying machine learning and AI across industries — from the smart grid at AutoGrid, to detecting roads and buildings from satellite imagery at Planet, to recommender systems, Google Search's AI Overviews and AI Mode, and now live avatars. He is also an advisor to the Evens Foundation, where he is building a "digital citizenry": a democracy sandbox that uses synthetic citizens to pre-test how the public might react to a policy before it is written.Jonathan returns to The Product Experience, where hosts Lily Smith and Randy Silver pick up the conversation they started at MTPcon London, to dig further into what actually separates an AI product manager from a product manager who simply uses AI tools, why product principles have to come before evaluations, and how synthetic users can help — and mislead — at very different scales of product.We discuss:1. Why "AI product manager" has become a near-meaningless label, and the two distinct roles hiding underneath it: the modelling product manager working on core model capabilities, and the AI feature product manager building AI-powered products2. Why using an LLM as a thinking partner or a coding assistant does not make someone an AI product manager — it makes them a product manager using AI tools, full stop3. How Google Search's North Star metrics have stayed constant even as the proxy metrics beneath them — side-by-side win rates, user ratings, RLHF signals — have had to be rebuilt from scratch4. Why product principles, not evaluations, are the real starting point for any AI feature, and how Google Search resolved the problem of trustworthy sources disagreeing on basic facts5. How Google Search builds trust into its AI Overviews through sourcing, citation placement and UX cues such as highlighting, so users can judge at a glance what to verify6. Where synthetic users genuinely help — cold-start problems, privacy-sensitive research, automated regression testing — and where they fall short7. Building the Evens Foundation's "digital citizenry", and the core technical problem behind it: AI-generated personas that are less diverse and more extreme than real people8. How team size and structure differ between a fully resourced lab like Google DeepMind and a resource-constrained non-profit team, and why Jonathan resists a single answer for the "right" team size9. How the product manager's job is shifting as engineers absorb more of the evaluation work themselves through prompting and iteration10. Jonathan's advice for product managers building AI features, and his case for following the Makers Manifesto Key takeaways"AI product manager" covers two distinct jobs. The modelling product manager defines and measures a model's core capabilities — factuality, reasoning, long context — and that role is concentrated almost entirely inside frontier labs. The AI feature product manager builds a product or feature on top of an existing model, and needs domain expertise and user empathy far more than technical depth. Conflating the two is why the title has become so diluted.Using an LLM to think faster or write code faster does not make someone an AI product manager. It makes them a product manager using AI as part of their toolkit — the same as any other knowledge worker. The distinction matters because it clarifies what skills are actually being tested.Product principles have to come before evaluations, not after. Before Jonathan starts building an eval set for a new product, he first asks what the product is meant to feel like and what values it should encode. Google Search's response to sources disagreeing on a monument's construction date, or to large language models hallucinating at scale, came from principles about trustworthiness established before any metric was built.Trust in an AI feature is built through sourcing and interface design as much as through the model itself. Google Search's AI Overviews are constrained to draw only from ranked, trustworthy documents rather than the model's own memory, and users are given UX signals — citation placement, highlighting — that let them judge at a glance how much to verify.Synthetic users add genuine value in cold-start scenarios, privacy-sensitive research and automated regression testing. Where they fall short is diversity: AI-generated personas tend to be less varied and more extreme than real people, which is the central technical problem behind the Evens Foundation's digital citizenry project.There is no fixed answer to the right team size. Jonathan sees a gradient, from a senior developer working entirely alone, up to the Evens Foundation's single product manager with AI-assisted development skills, up to a fully staffed Google team — with the deciding factor being how unsolved the underlying problem is, not company size.As engineers absorb more evaluation work themselves through prompting and iteration, roles are blending. What still sits with product management is the judgement calls that follow from product principles — deciding, for example, which technical trade-offs actually matter to the use case, rather than which are easiest to measure.Features links- Evens Foundation — https://evensfoundation.eu- Makers Manifesto — https://makersmanifesto.org- Google DeepMind — https://deepmind.google- AutoGrid — smart grid AI company where Jonathan began applying machine learning to industry- Planet — satellite imagery company where Jonathan worked on automated road and building detectionWe're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next! Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

We went to Worldcon and came home with a Hugo! Here's our (silly, rambling) report.  LINKS: Support Edmonton in 2030 Hugo Ceremony on Youtube Worldcon Flickr What to Carry, What to Burn Want to make your own Bloody Caesar? Get yourself some Clamato! (If you're in the UK, they have it at Sainsbury's)

Kirsten Mann is a board director, product leader and, with this episode, a three-time guest on the podcast. Last time she was here, she was building Vizory, an AI tool that helps company directors get through board packs. This time she's back to explain why she isn't building it any more. Talking to Randy Silver, she walks through exiting Vizory, the friction tests she ran before writing a line of code, and why she now believes distribution, not the build, is where most AI products actually die.We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next! Key takeawaysBefore writing a line of code, Mann tested for force rather than sentiment: she asked directors for two confidential board packs and an audio recording of themselves reviewing one, and only started building once 10 people agreed to do it. Coffee-shop enthusiasm is cheap; handing over a company's most sensitive document is not.Vizory's most-loved feature in demos, cross-pack search, was barely used once shipped. Directors said they wanted it and reacted strongly when they saw it, but in practice they went straight to an automated triage view instead — a clean case of stated preference diverging from revealed preference.Board software runs on quarterly, not weekly, cycles, and trust compounds slower than value does. Mann modelled two review cycles before directors would rely on the tool; in practice it took three, meaning some customers on quarterly boards needed close to a year before the value became obvious, a timeline no 30-day trial can accommodate.Pricing got caught in a double anchoring trap. Directors first benchmarked Vizory against the $20-a-month ChatGPT and Claude price point, so Mann positioned against the cost of a governance failure instead, then created a second anchor by pricing early pilots at $150 a seat against a $300 target, which made the later increase read as a 100% price rise.Cutting friction is the wrong instinct early on. Mann deliberately added friction, asking for sensitive documents and charging as early as possible, to separate real demand from polite interest, arguing that most founders run tests designed to confirm they're right rather than to find a reason to stop.Mann's main lesson for other founders is that distribution is now the product problem. AI has collapsed the cost of building software but done nothing to the cost of reaching people who trust you, which is why she pushed to add distribution, adoption and willingness to pay as a third discipline in the Makers' Manifesto, alongside building the right thing and building it right.Multi-model products carry a new operational risk. One of Vizory's AI "judges" silently stopped being selected because the underlying model had been deprecated overnight without warning, a reminder that model drift means the QA and evals work never really stops, however fast the initial build was.We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next! Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

April Dunford is the positioning expert behind Obviously Awesome and a former repeat vice-president of marketing across seven venture-backed startups, most of which were acquired. Over the past decade she has advised roughly 300 B2B technology companies, all with sales teams, on how to position themselves against the competition. In this episode she joins hosts Lily Smith and Randy Silver to explain why so many companies are repositioning at once, how a strong point of view on the future underpins good positioning, and why the story a company tells about itself is a decision for product and sales, not just marketing.Key takeawaysPositioning is a company-wide decision, not a marketing exercise. Dunford's own experience repositioning a spreadsheet tool as an embeddable database shows how it reshapes pricing, sales motion and even the product roadmap, not just the words on a website.Major shifts such as the move to AI force widespread repositioning because customers no longer have a stable set of alternatives to judge value or price against, and both AI-native companies and traditional SaaS businesses are wrestling with where they now sit.Intercom's rebuild of its support product around Fin shows how staying anchored to the customer's underlying job, resolving a ticket, can guide a genuine AI-first redesign rather than a bolt-on feature.Companies need a clear, credible point of view on the future of their market, or customers facing genuine uncertainty will simply freeze and delay buying decisions.A compelling vision of the future has to flow from a company's real differentiated value, not be reverse-engineered to flatter its current position.Selling too far into a hyped future risks stalling deals, so the message needs a maturity model that shows customers a credible, low-risk path from where they are today to where the market is heading.Positioning should be revisited on a disciplined schedule rather than settled by whoever argues loudest in the room, and Dunford recommends a structured check every six months on competitors, differentiators and value themes.Customer advisory boards, quarterly executive account calls and a company's own sales team are the most reliable early-warning systems for shifts in budget, buying process and competitive threats, long before they show up as lost deals.Chapters(00:00) Introduction to April Dunford (01:53) The story behind Obviously Awesome (05:33) Positioning as a cross-functional decision (07:23) Why everyone is repositioning right now (09:32) Intercom, Fin and the AI-native rebuild (11:53) Building a point of view of the future (16:52) Is the vision genuine or self-serving (18:00) How to develop your point of view (22:13) Stack Overflow, Salesforce and staying silent (23:45) Hyping the future without stalling sales (27:01) When positioning needs to change (28:42) Running a regular positioning check-in (30:29) Customer advisory boards and voice of customer (34:47) Predicting change after covid and AI (37:20) Wrap-upOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

It's been a busy week in politics. Andy Burnham is back, delivering a barnstorming speech attacking the legacy of Thatcherism and Brexit… before promptly getting himself into a spot of bother over a Sainsbury's work-experience scheme, political donations and a rather fetching supermarket fleece. Meanwhile, Keir Starmer quits as an MP, James Cleverly quits the Shadow Cabinet to spend TWO YEARS campaigning to become Mayor of London, and Reform continues its relentless assault on reality.Marina and Jemma ask why every Reform brain fart seems to become a BBC headline, examine Robert Jenrick's latest immigration claims, and marvel at Peter Hitchens being forced to publicly deny that he thinks Rupert Lowe is the next Winston Churchill.And then, because this is The Trawl, the Trawl ladies move seamlessly from the state of the nation to men who deliberately don't shower before dates, Jemma's frustration with dating, the £450,000 Birkin bag from hell and the enduring question: how quickly can one shower before becoming a social pariah?Politics, hypocrisy, free labour, filthy rich people and filthy men. Just another day on The Trawl.Join The Trawl's Facebook BRAND NEW Facebook Group: https://www.facebook.com/profile.php?id=61590931382660Get your tickets for The Trawl Live from https://thetrawl.tix.to/ticketsThank you for sharing and please do follow us @MarinaPurkiss @jemmaforte @TheTrawlPodcast Patreonhttps://patreon.com/TheTrawlPodcast Youtubehttps://www.youtube.com/@TheTrawl Twitterhttps://twitter.com/TheTrawlPodcastIf you've even mildly enjoyed The Trawl, you'll love the unfiltered, no-holds-barred extras from Jemma & Marina over on Patreon, including:• Exclusive episodes of The Trawl Goss – where Jemma and Marina spill backstage gossip, dive into their personal lives, and often forget the mic is on• Early access to The Trawl Meets…• Glorious ad-free episodesPlus, there's a bell-free community of over 3,300 legends sparking brilliant chat.And it's your way to support the pod which the ladies pour their hearts, souls (and occasional anxiety) into. All for your listening pleasure and reassurance that through this geopolitical s**tstorm… you're not alone.Come join the fun:Patreon: https://www.patreon.com/TheTrawlPodcast?utm_campaign=creatorshare_creator Hosted on Acast. See acast.com/privacy for more information.

From next year, those in receipt of the full state pension will have to start giving some of it back to the government in income tax.The Treasury has put in place a ‘waiver' system for less well-off pensioners – but it has been revealed this week that those who chose to defer their state pension could miss out because of the extra income they receive.On this week's podcast, Georgie Frost is joined by This is Money's Helen Crane and Tanya Jefferies to discuss whether that is fair, and how Britain's state pension got so complicated. Staying on the subject of retirement, estimates of how much we have to save for old age usually assume we will own our homes and have paid off the mortgage by the time we quit work.But for a growing number of people, that isn't the case – and a new study suggests those who rent during retirement could have to save £419,000 extra to afford it.With today's youngsters expecting to get on the ladder later, or perhaps not at all, the problem is only set to worsen. The team discuss this shift and what people can do to prepare.Despite a greater need for rented homes, the property market is awash with landlords trying to offload flats. Who is going to buy them, and is it an opportunity for first-time buyers?And finally, from Lidl trainers to pizza menus and even Argos catalogues, we reveal the everyday items that could be tomorrow's collectables.00:00 – Introduction01:04 – Why some pensioners could face income tax on the State Pension05:00 – Who could miss out on the Government's proposed tax waiver?09:47 – Should you still defer your State Pension?14:35 – The looming problem of renting in retirement19:00 – How much more do renters need to save for retirement?23:36 – Why are so many landlords selling their flats?27:28 – Are flats still worth buying?30:58 – Is buy-to-let becoming a professional investors' game?36:08 – Could the junk in your house actually be worth money?39:56 – Why old Argos catalogues and pizza menus could become collectables41:08 – Crane's compliment of the week: Sainsbury's42:05 – OutroFollow us on Instagram @dmgnewmedia.Follow us on TikTok @dmgnewmediaFollow us on X @dmgnewmediaEmail us hello@dmgmedia.co.ukText us 020 7938 6000.Hosts: Georgie Frost, Simon Lambert, Lee Boyce, Helen CraneProducer: Georgie Frost Hosted on Acast. See acast.com/privacy for more information.

Julia Barham leads a CX acquisition team at Progressive Insurance and is the author of The Product Management Playbook, published by Rosenfeld Media in July 2026. She wrote it to close what she sees as a coaching gap in the profession: a decade of product transformations has produced far more people with the title than people who have been taught end-to-end craft. In this episode she makes the case for treating ambiguity as a condition of the job rather than a problem to be solved, and walks through the things that quietly break when a product starts to scale.Key takeawaysFrameworks come and go, but the questions endure. Julia structured her book around why something matters, who it is for, what needs building and when, because no methodology eliminates ambiguity, it only reduces it.Organisational ambiguity is the least discussed of the four ambiguities PMs face, and the one that separates individual contributors from leaders. Waiting for the perfect operating model, funding model or team shape is a way of not moving.If you have to be in every room to answer every question, you are scaling chaos. Durable artefacts, bug severity rubrics and self-service dashboards let the team make calls without you.Synthesis is where shared context gets built, and offloading it to an AI tool quietly removes the thing that made it valuable. Do it together, monthly, with the customer, platform and business data in the same room.Chasing growth before product market fit turns your economics upside down. Products commonly take two years to find fit, sometimes five, and retention is the strongest signal that you have it.Julia spent nine months fixing latency on an inherited platform because of shortcuts taken at launch. The cost was measured in millions of lost revenue, not just engineering time.Attaching a monetary value to technical debt is what turns a product manager from a stick in the mud into a steward of the business. Treat your product like a P&L whether you own one or not.A product at scale needs a portfolio, not a backlog: optimisation, strategic bets, capability work, and honest capacity set aside for run-the-business support.AI belongs in the toolkit, not in the chair. If you cannot call BS on the output, you do not know enough to be doing the job.Chapters(00:00) Don't scale chaos(01:01) Introducing Julia Barham(03:01) The coaching gap that prompted the book(03:57) Why the book is built around questions, not frameworks(06:06) Has product management ever been deterministic?(07:47) The four ambiguities every product manager faces(10:00) Does organisational ambiguity change with company size?(12:57) The 21 plays and how to use them(15:35) Getting your reps in across the product lifecycle(17:07) What breaks when products and teams scale(17:59) Mistake one: needing to be in every room(20:30) Building shared context across distributed teams(23:51) The ways of working exercise(24:19) Mistake two: chasing growth before product market fit(25:56) How to measure product market fit(27:16) Mistake three: scaling expensive problems(29:42) Putting a price on technical debt(31:54) When taking on debt is the right call(34:22) Naming the mode your product is in(35:09) Mistake four: running your product as a portfolio(37:39) The one problem Julia would make disappear(39:25) What AI changes, and what it does not(42:26) Wrap-upReferencedThe Product Management Playbook, Julia Barham, Rosenfeld Media: https://rosenfeldmedia.com/books/product-management-playbook/Use discount code MTP20 for 20% off at Rosenfeld MediaSample chapter: https://rosenfeldmedia.com/sample-chapter-the-product-management-playbook/Dan Olsen and the product market fit pyramid: https://dan-olsen.comTesting Business Ideas, David BlandProgressive Insurance: https://www.progressive.comPioneers, settlers and town planners, Simon Wardley: https://blog.gardeviance.org/2015/03/on-pioneers-settlers-town-planners-and.htmlOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

In this episode, sponsored by Instacart Enterprise, Portager, and Vusion, Ben Miller is joined by Martin Bailie, Global Retail CEO, AI & Growth Expert and Founder of MWB Advisory to unpack the news stories from global grocery this week that we believe are worth paying attention to. Martin brings decades of hands-on grocery experience across three continents, with a career spanning Tesco, Tata India, Primark and Lidl. This week, they discuss: • Target's Q2 results, and whether stronger sales, grocery growth and improved store traffic signal a genuine turnaround or simply a bounce from a weak comparison: https://www.cnbc.com/2026/08/19/target-tgt-q2-2026-earnings.html • Sainsbury's pause on AI facial recognition, following a case of mistaken identity, and whether retailers can use technology to protect colleagues and customers without creating new problems: https://www.theguardian.com/technology/2026/aug/17/humiliated-sainsburys-store-pauses-ai-scanning-after-false-shoplifting-accusation • Amazon's six-fold expansion of drone delivery, and why Martin believes drone delivery is moving beyond novelty and becoming part of retail infrastructure: https://www.supplychaindive.com/news/amazon-to-expand-drone-delivery-reach-sixfold-this-year/828253/ • Uber's partnership with Zipline, including its ambition for one million drone deliveries a day by 2029, and what the race for drone delivery says about the future of convenience and quick commerce: https://investor.uber.com/news-events/news/press-release-details/2026/Uber-and-Zipline-Partner-to-Bring-Drone-Delivery-to-Millions-of-Americans/default.aspx • Ocado's latest European technology partnership, and what its newest customer tells us about the future of automated grocery fulfillment: https://www.supplychaindive.com/news/amazon-to-expand-drone-delivery-reach-sixfold-this-year/828253/ Plus, GrocerTalk Grab & Go brings even more stories to the table from another busy week in global grocery. GrocerTalk is a weekly podcast from the Omni Talk Podcast Network covering the trends, innovations and technologies shaping global grocery. Episode 002. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com.

Imagine being fifteen years old and having your head teacher tell you straight to your face that you will amount to absolutely nothing. For years, Gina carried that heavy, wounding line with her, pouring her energy into a relentless, high-stakes, fifteen-year career in corporate tech and consulting—constantly striving, doing more, and trying to prove her worth. But after years of managing massive, multi-million-pound projects for major organisations like the NHS and Sainsbury's, her body and mind finally hit a breaking point. She realized that society's version of success was nothing more than a fast track to burnout, and she had to learn a completely new way to exist.Together, Michelle and Gina unpack the psychology of overwhelm and how to outsmart it using simple, daily micro-steps. From treating your "future self" with kindness—like wiping down the kitchen sides before bed or packing with rucksack cubes—to her weekly ritual of "F*** It Thursdays," where she shoots for the stars to train her brain that it is safe to fail, Gina shares an actionable blueprint for mental freedom. They discuss why the word priority was historically only ever meant to be singular, why we must stop letting technology hijack our attention spans, and how to unpick our identity from our jobs so we can finally start living on our own terms.✨ IN THIS EPISODE:00:00 – Introduction: Meeting Gina, corporate tech consultant turned founder of Kind Too.02:15 – Written Off at 14: Surviving her head teacher's rude prediction and forging a career in tech consulting.04:15 – Directness as a Superpower: How living in Serbia forced Gina to ditch the email emojis and speak her needs in three words.07:15 – Touching the Ground: Learning to live with the seasons from her Serbian in-laws and finding happiness in simplicity.10:30 – Moving Millions: Working on high-pressure projects for the NHS and Sainsbury's while running from her past.12:10 – The Packing Cube Shift: Managing transitional moments and the physical structures built to protect her future self.16:15 – Compounding Kindness: Launching Kind Too and why taking three simple breaths is the ultimate act of self-care.22:15 – The Singular Priority: Why "priority" was never meant to be plural, and the danger of running on 18 focus areas at once.26:15 – The Overwhelm Trap: How Michelle battled a full-time workload schedule and why we must learn to strip things back.30:30 – Object Permeability & Accountability: The whiteboard trick, why out-of-sight goals disappear, and how to use "body doubling" to conquer boring admin.39:00 – Smaller Cycles: Building software, building lives, and why shipping the "scrappy blueprint" builds deep trust.48:15 – F* It Thursdays:** How shooting for the stars trains your brain that it is safe to fail.1:00:30 – Who Are You Without Your Job? Reconnecting with non-work hobbies and why Gina would tell her old teacher: "Thanks for the fuel."

Pete's feeling the siren call of a tiny pressure cooker and Luke's wondering why John Terry would bother ringing in to TalkSport to defend his footballing legacy.On a different note entirely, the American contingent of Luke's family has been to visit. Maybe big Sainsbury's is as exciting to them as L.L.Bean is to us? That said, you can't buy canoes and firearms at Sainsbury's.Finally, it's time for more listener correspondence. It looks like it's battery time.Send us your latest stories, questions and comments here: hello@lukeandpeteshow.com.The Luke and Pete Show is the sometimes ridiculous, always funny podcast with Luke Moore and Pete Donaldson: two men who have time on their hands and a good idea of how to waste it. Subscribe to get your comedy podcast fix every Monday and Thursday. Hosted on Acast. See acast.com/privacy for more information.

Tiama Hanson-Drury is CPTO at Opus 2, the legal technology company behind the systems that run some of the world's largest and most high-stakes litigation. She started her career in sales, moved into product in 2010 and has spent the last 16 years split roughly evenly between individual contributor and leadership roles. Her verdict on AI in product organisations is neither evangelism nor scepticism: the tooling has removed software as a bottleneck, but the markers of quality that mattered before AI have not changed, and teams that forget them end up shipping slop and burning out. In this episode, we discuss:Why a sales background is better preparation for product than an engineering one, and how to lead engineers without pretending to be an expertHow the promise of doing more with AI is producing overload and burnout, and what leaders owe their teams in responseWhy high AI adoption scores mean nothing if pull request sizes are ballooning and someone else has to review the outputThe three things Tiama looks for in her teams now: outcome focus over craft, curiosity, and a culture of sharing failure as readily as successWhy the right move is not to hand three of your seven steps to AI, but to start again from the outcome you wantHow Opus 2 went from shipping every six to 12 weeks to shipping daily, and why that made documentation and planning more important, not lessThe case for betting on humans in the loop when your customers explicitly prefer itWhy Opus 2 is still hiring juniors, and how to build commercial judgment when the groundwork can be skippedThe one situation where Tiama tells people to let AI write the first draft rather than the secondChapters(01:31) From sales to product(03:24) Why the move is less obvious than it sounds(04:34) Leading engineering without an engineering background(06:28) How outsider questions sharpen engineering teams(07:36) What AI has changed for a CPTO(08:16) Overload, burnout and the pressure to token max(10:32) Adoption scores versus quality signals(11:39) What AI adoption actually looks like inside law firms(12:42) Outcomes over output(14:07) How Opus 2 built its AI strategy(16:07) Removing friction from an AI rollout(16:53) Partnering with AI instead of splitting up the steps(18:08) A message from Mike Belsito(19:40) Three things AI asks of a team(21:47) More agency, and why planning matters more(23:51) Scaling a team on conflicting evidence(26:09) Betting on humans in the loop(27:36) Why Opus 2 keeps hiring juniors(29:44) Building judgment when the work moves faster(32:36) Sharing your own AI operating system(33:22) AI slop, CVs and the hiring algorithm(36:17) Top tips for a product career in the age of AI(38:36) Wrap-upReferencedOpus 2: https://www.opus2.comOpus 2 announces addition of Tiama Hanson-Drury as chief product and technology officer: https://www.opus2.com/news/opus-2-announces-cpto-tiama-hanson-drury/Minna Technologies, where Tiama was previously chief product officer: https://minnatechnologies.comDX, the developer intelligence platform used to track squad performance: https://getdx.comDORA metrics: https://dora.devVote for Mike Belsito's South by Southwest 2027 session: https://tinyurl.com/belsitosxswWhere to find Tiama Hanson-DruryLinkedIn: https://www.linkedin.com/in/tiamahansondruryOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

What are the Spanish wine regions and grape varieties you need to know beyond Rioja and Ribera del Duero? In this episode of Eat Sleep Wine Repeat, Janina heads to Spain with Sarah Jane Evans MW, one of the world's leading experts on Spanish wine, to explore the regions, grapes and wine classifications that deserve far more attention - from Jerez and Castilla-La Mancha to Valencia, Madrid and Extremadura.  At the heart of the conversation is Vino de Pago, one of Spain's most fascinating and misunderstood wine classifications. Sarah Jane explains what Vino de Pago actually means, how it differs from Spain's traditional regional classifications and why these individual estates have the freedom to explore distinctive terroirs, indigenous grape varieties and different winemaking styles.  We also explore some of Spain's lesser-known grape varieties, including Merseguera, Albillo Real, Bobal and old-vine Monastrell, as well as the country's extraordinary heritage of old vineyards. Sarah Jane shares the Spanish wine regions she thinks could be the next big thing, from Jerez and Utiel-Requena to Madrid, Extremadura, the Canary Islands and Catalonia, plus her recommendations for Spanish wines under £20.  If you're looking to discover Spanish wine beyond Rioja, learn more about Vino de Pago, explore lesser-known Spanish wine regions and find exciting Spanish grapes and great-value wines, this episode is a brilliant place to start.  This episode was sponsored by Pago Finca Elez. Their Wines available in the UK through Fareham Wine Cellars as well as through importers in Germany, the Netherlands, Switzerland, the Philippines, Japan and Hungary, with additional smaller importers across Europe.    Shownotes 02:53 – What keeps surprising Sarah Jane about Spain — after decades of travelling through the country, why new generations, producers and wines mean there is always something new to discover. 03:58 – Jerez: The Spanish Wine Region Reinventing Itself Beyond Sherry — why Jerez is no longer just about traditional Sherry and how a new generation of unfortified wines is changing perceptions of the region. 06:30 – Jerez Beyond Sherry: Palomino, Albariza Soils & Unfortified Spanish Wine — how unfortified Palomino wines and the region's famous albariza soils could offer a new gateway into Sherry country. 10:05 – How to find the good stuff — Sarah Jane's advice for discovering exciting unfortified wines from Jerez through producers, specialist importers and independent wine merchants. 13:21 – What exactly is Vino de Pago? — understanding Spain's unique single-estate classification and why it was created for distinctive vineyards outside the country's famous denominations. 18:07 – Grandes Pagos de España vs Vino de Pago: What's the Difference?  — how this private association brings together leading Spanish wine estates, and why it should not be confused with the official Vino de Pago classification.  20:29 – A Vino de Pago beside Ribera del Duero — how Abadía Retuerta used the classification to establish its own identity just outside one of Spain's most famous wine regions. 23:15 – Why every Vino de Pago is different — individual grape varieties, altitude, terroir and winemaking mean there is no single style connecting these unique estates. 24:16 – Has Vino de Pago been a success? — how the classification has evolved and why producers can use its independence to experiment beyond traditional regional rules. 27:00 – Discovering Merseguera — the little-known Spanish white grape offering citrus freshness, herbal character and exciting potential in the vineyards around Utiel-Requena. 29:13 – The rise of Albillo Real — another traditional Spanish white variety finding renewed relevance as producers and consumers increasingly look beyond the country's famous red wines. 31:38 – Why is Vino de Pago so difficult to explore? — the surprising lack of a complete online resource covering all of Spain's recognised Vino de Pago estates. 32:35 – Pago Finca Élez — discover one of Spain's pioneering Vino de Pago estates, recognised in 2002 alongside Marqués de Griñón, and its high-altitude vineyards in Castilla-La Mancha.  35:28 – How to discover Spain's Vino de Pago estates — Sarah Jane explains where to research them, including her own guide to the wines of Central and Southern Spain. 37:23 – The Wines of Central and Southern Spain — the years of travel, vineyard visits and personal relationships behind Sarah Jane's detailed guide to some of Spain's most overlooked wine regions. 43:15 – Spain beyond the famous regions — why Madrid, Extremadura, Valencia and Utiel-Requena offer fascinating alternatives for adventurous wine lovers. 45:48 – Why Bobal deserves your attention — old vines, extreme growing conditions, freshness and texture are transforming perceptions of this once-overlooked Spanish grape. 48:02 – Spain's extraordinary old-vine heritage — why ancient vineyards and indigenous grape varieties could become increasingly important as the wine industry adapts to climate change. 51:25 – Which Spanish wine region will be the next big thing? — Sarah Jane looks to the Canary Islands, Catalonia and other emerging regions that could gain greater international recognition over the next decade. 56:59 – The Spanish wine region closest to Sarah Jane's heart — why Jerez, its people, food, bars and changing wine culture continue to draw her back. 58:30 – Spanish wine under £20 — Sarah Jane reveals an unexpected first recommendation. 01:00:07 – Sarah Jane's Spanish wines under £20 — six great-value picks including Marks & Spencer Found Balearic Islands Red, Waitrose No.1 Castillo Perelada Cava Brut, The Wine Society's Rafael Cambra Monastrell Garnacha, Morrisons The Best Albariño, Sainsbury's Taste the Difference Fino Reserva Sherry and Bodega Cerrón Remordimiento from Majestic. 01:03:44 – Discover more with Sarah Jane Evans MW — find her book The Wines of Central and Southern Spain at Academie du Vin Library and use code EATSLEEP15 for 15% off.

Blaine Billingsley is a Member of Technical Design Staff at OpenAI whose path into the field ran through music composition, spare-change website work at college, and a decade across Gmail, Airbnb, YouTube and Slack. At OpenAI he was hired to work on Presence, then redirected to solve a more immediate problem: making ChatGPT genuinely useful as a daily tool for designers. Working with a single engineer, he built the ChatGPT product design plugin — a bridge between the raw power of Codex and the day-to-day workflow of product teams. In this conversation with Randy Silver, he talks about what design actually means when your interface is a text box, why volume beats perfection in an age of infinite iteration, and why the fundamentals of good product thinking are more durable than the tools used to apply them.Key takeaways— The designer's job at an AI company has shifted from pixels to outputs. Deciding what "good" looks like, building the criteria to evaluate it, and heuristically assessing results is now a core part of the role — one that didn't exist in the same form at Gmail or Slack.— LLMs don't replace structured creativity techniques; they scale them. The crazy eights exercise squeezes eight ideas from a room of people in eight minutes. A well-directed ChatGPT session can return 80 in the same window, alone, while you're at lunch.— Volume beats perfection. The best way to make a pot isn't to try to make the best pot — it's to make a thousand pots. That logic now applies directly to prototyping: generate at scale, stay unattached, and find the nugget in the noise.— Evals are closer to synthetic user research than quality assurance. The hardest part isn't building the rubric — it's correctly anticipating what people will actually try to do. Show it to one more person and your assumptions will immediately break.— The second 80% problem hasn't gone away. Getting to a working prototype is dramatically faster; getting that prototype to production is still gruelling — and becomes harder still when platform direction shifts mid-sprint.— Small teams with AI assistance need to protect the rituals that keep them aligned. When two people can each produce a week's worth of work in an afternoon, parallel drift becomes the real collaboration risk.— Role boundaries are dissolving, but specialisations still matter. The question is less "what is your title" and more "what does the band need right now, and can you play that part?"— Experience brings judgment; freshness brings juice. The best work often comes from junior designers unconstrained by years of accumulated assumptions — and both things need to be in the room.Chapters (00:00) Introduction(01:14) Blaine's background: from music composition to product design (02:32) What design means at OpenAI (04:21) The ChatGPT product design plugin (06:12) Deciding what to build: the early exploration (10:05) Structured creativity and LLM-powered ideation (13:37) Volume over perfection: the thousand pots approach (16:13) Designing as a two-person team (20:29) What is the job now? (23:33) Evals as synthetic user research (27:08) Testing at scale when you can't know your users (30:15) How they actually did the research (33:01) The second 80%: from prototype to production (35:06) Staying aligned without roadmaps (38:19) Demo: the product design plugin (44:52) When a prototype isn't ready to ship (48:26) Design sprints, reimagined (49:27) Advice for joining an AI-first product team (52:17) The jazz analogy: experience, freshness and your role in the band Featured LinksChatGPT for Work: https://openai.com/chatgpt Codex: https://openai.com/codex Figma: https://figma.com FigJam: https://www.figma.com/figjam Linear: https://linear.appOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Why would Sainsbury's sell one of Britain's best-known retailers for a fraction of what it originally paid?In this episode of the Market Maker Podcast, Anthony Cheung and Stephen Barnett break down the sale of Argos and explain why the headline tells only part of the story. Was this a disastrous investment, or a smart strategic decision? They explore how corporate strategy, private equity and changing consumer behaviour transformed one of the UK's most iconic high street brands.Along the way, they also discuss the latest developments at SpaceX, AstraZeneca, Shein and Snap, and what these stories reveal about today's markets and economy.If you're interested in business, investing or improving your commercial awareness, this episode explains the thinking behind one of the UK's biggest retail deals in a simple, engaging way.(00:00) This Week's Biggest Business Stories(03:00) Market Maker Meets Listeners in New York(05:06) SpaceX Earnings & AI Spending(10:09) AstraZeneca's $400BN Merger Talks(12:26) Shein's IPO Returns(15:17) Snap Earnings Surprise(20:13) Why Sainsbury's Sold Argos(21:50) Stephen's Argos Story(24:39) The £1.4BN Mistake?(30:54) Why Investors Loved the Deal(34:25) Who Bought Argos?(39:24) The Rise of Argos(42:00) Why Argos Stopped Growing(45:24) Can Argos Make a Comeback?(49:27) The Real Lesson for Investors

Dr Cat Hicks is a psychological scientist and the founder of Catharsis, a human-centred research consultancy that works with engineering organisations. After self-funding her first open-access study into developer motivation, she was recruited to lead the Developer Success Lab at Pluralsight — a three-year programme that generated large-scale empirical research across hundreds of companies and more than 11,000 developers. Her book, The Psychology of Software Teams, published in July 2026, brings that evidence to bear on the question her industry keeps asking: why do smart people in smart organisations so often struggle to work well together? We talk about the hidden costs of treating developers as interchangeable units, what large-scale cycle time data reveals about individual performance, and how product managers can build the conditions for teams to actually thrive.Key takeawaysThe "brains and jars" model — treating developers as interchangeable, isolated computing units — does not just feel demeaning; it actively undermines the collaborative, social work that makes software teams effective, and is linked to burnout, self-censorship, and a breakdown of trust.Cycle time data from 216 companies and over 11,000 developers shows that individual performance fluctuates dramatically week to week — it is not a stable personal trait — which means slow periods are usually an environmental problem, not a personal one.Over-production pressure (the constant pull towards short-term delivery) has measurable cascading effects: developers stop mentoring, stop surfacing problems to managers, and stop investing in long-term code quality. It can be measured and, with committed leadership, changed within weeks.AI is producing genuine identity threats, not just productivity disruption. Teams that lower the "threat temperature" — framing change as a shared technical challenge and affirming that new skills can always be learnt — unlock significantly more adaptive and curious behaviour.Metacognitive scaffolding — building structured strategies for thinking about your own thinking, not just raw output — is more trainable than cognitive capacity and is almost entirely absent from how agentic coding environments are currently designed.Superordinate goals (shared outcomes that transcend individual preferences) allow diverse teams, including those who prefer deep solo work, to collaborate productively without demanding that everyone care about the product in the same way.Chapters(00:00) Opening (01:06) Cat's background and the book (04:40) Defining a software team (07:02) Building the Developer Success Lab (10:26) The brains and jars model (13:14) What the model costs teams (17:54) Why communicating value is so hard (19:04) What change looks like in practice (23:01) Code review anxiety and cycle time research (27:55) AI's effect on developer identity (31:57) Agentic coding and cognitive fatigue (35:46) Threat, play, and psychological safety (38:19) Working across disciplines (43:04) What product managers can do (48:00) Wrap-upReferencedThe Psychology of Software Teams by Dr Cat HicksThe Programmer's Brain by Felienne HermansThe Psychology of Computer Programming by Gerald WeinbergDeveloper Success Lab (Pluralsight)DORA projectCatharsis — Dr Cat Hicks's consultancyFight for the Human — Dr Cat Hicks's newsletterDr Cat HicksLearning Opportunities Claude skill — by Dr Cat HicksDeliberate practice and chess improvement study (44,000 Chess.com players)Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Romans Revealed - Life in the Spirit - CJ Sainsbury | 02/8/2026 by Every Nation Rosebank

"Why do that to such a gentle man? If they had wanted his money, he would have given it to them."On the evening of 21 October 2009, 50-year-old Alan Wood dropped by his local pub, the Willoughby Arms, in the nearby town of Little Bytham. He had a pint and a snack while he read the newspaper, and then headed home to his bungalow in nearby Lound at approximately 6:30 PM. It was a typical night for him and nothing seemed to be out of the ordinary.For the next three days, no one heard from him. He didn't show up for his scheduled shifts at a Sainsbury's supermarket. When called, he didn't answer. It wasn't until that weekend - the 24th of October - that a friend and colleague from Sainsbury's went to go check on Alan. When they arrived, they found both the front and back doors of Alan's home were wide open...If you have any information about this story that you'd like to share, please contact:Lincolnshire Police: 101Crimestoppers UK: +0800555111Check out the podcast store at unresolved.dashery.comIf you would like to support this podcast, consider heading to https://www.patreon.com/unresolvedpod to become a Patron or ProducerBecome a supporter of this podcast: https://www.spreaker.com/podcast/unresolved-a-true-crime-mystery-podcast--3266604/support.

Faith Forster has spent 15 years in product leadership. She was VP of product at Dex, acquired for approximately $600 million, and went on to serve as CPO at Legal, a payments and compliance platform. She now runs discovery.com, an AI-native platform that helps product leaders and teams make faster, better product decisions by connecting to their tools and synthesising competitor, customer and growth intelligence. She is also the driving force behind the Makers Manifesto — a cross-disciplinary set of values and principles for building great products in the age of AI, developed with 45 contributors from across product, engineering, design, and business leadership.We discuss:The manifesto emerged from 96 conversations with product leaders whose grasp of AI ranged from fully automated pipelines to treating it as a faster way to write PRDs — a gap that revealed an industry in urgent need of a shared reference point.Four values anchor the manifesto: purpose over possibility, value created over effort spent, learning loops over launch plans, and human accountability over full automation."Maker" was chosen over "builder" to signal that designers, engineers, salespeople, customer support staff, and founders all share equal ownership of the creation process — regardless of job title.Feature parity is no longer a defensible moat: when any competitor can replicate a capability within days, durable advantage must come from data, relationships, distribution, and business model.Product market fit can no longer be treated as a static milestone — in a market where products, competitors, and customer expectations shift simultaneously, fit must become a continuous, living part of decision-making."Done" now means adopted, not shipped. AI removes every excuse for clunky, one-size-fits-all experiences, and teams that still equate production deployment with completion are measuring the wrong thing.Making context explicit — codifying strategy in a form that agents and humans can both act on daily — is the principle teams consistently identify as their most urgent, immediate priority.Chapters00:00 Introduction 01:12 Faith's background 02:28 Origins of the Makers Manifesto 06:18 Makers Manifesto vs the Agile Manifesto 07:23 Why "maker" not "builder" 11:42 Four values and 16 principles 15:01 Purpose over possibility 19:10 Learning loops over launch plans 22:36 Who gets to be a maker 28:55 Durable advantage in the AI era 33:22 Staying close to customers 36:04 What's next for the manifesto 43:59 Wrap-upReferencedMakers Manifesto — https://makersmanifesto.orgdiscovery.com — Faith's AI-native product decision platformOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

The ex-model who turned an exploding kitchen of cauliflower into the pasta brand. Protect your family with life insurance from Ethos. Get up to $3 million in coverage in as little as 10 minutes at https://ethos.com/founded. Application times may vary. Rates may vary. "My husband was just like, 'What's happening?' The kitchen was just an explosion of cauliflower." That's how Sunny & Luna started, and this episode opens with it. Giulia Berretti spent her teens modelling in New York on as little as 800 calories a day, inside an industry that treated food as the enemy. The daughter of a winemaker and a restaurateur, taught to make pasta by her nonna, she walked away. When COVID hit, she rebuilt her relationship with food into a business: vegetable-packed fresh pasta, born in her own kitchen. She sold her first batches to neighbours on Nextdoor, pitched at the Bread & Jam festival with four gnocchi in a plastic bag, and Whole Foods and Planet Organic loved it. She then spent six months knocking on the doors of Italian manufacturers who kept asking "who are you?" until one said yes. When we recorded this conversation, Giulia was days from her first national listing and closing a £500K angel round. Today, Sunny & Luna is on the shelves of Sainsbury's, Ocado, Whole Foods and Planet Organic. Proof that everything she talks about in this episode worked. 3 KEY TAKEAWAYS 1. Never compromise on your non-negotiables. When the Ukraine war sent costs spiralling, Giulia held her quality line and raised prices instead of cutting corners, and customers rewarded her for it. Know what you won't trade, and price accordingly. 2. Passion plus authenticity beats playbooks. She built a standout brand in a category nobody had disrupted (fresh pasta) by staying close to what she genuinely knows and loves. Innovation came from her story, not from copying someone else's. 3. Persistence needs patience. "When the train is coming, you don't have to jump straight away." Ups and downs are the job. The founders who make it are the ones who keep going without rushing decisions that compromise the long-term vision. WHAT WE COVER - Modelling in New York at 18: the money, the pressure, and restricting to 800 calories a day - Nonna's kitchen: the pasta-making childhood that became the business - Testing demand on Nextdoor, and pitching retailers with a plastic bag of gnocchi - Six months driving around Italy to find a manufacturer, and selling them the dream - Why she'd never compromise on quality, even when costs exploded - Two days of maternity leave, pitching Ocado ten days after giving birth, and the lesson in slowing down - "A company fails when the founder is tired": mental health, therapy, and switching off - Funding: bootstrapped on modelling savings, then a £500K round from angels who back her - The future of food: real ingredients over fake meat, and Sunny & Luna as a lifestyle brand - Why the business is named after her cats

I had the great experience of sitting down with Jeralyn Glass, an internationally acclaimed opera star turned sound healing pioneer and author of Sacred Vibrations. Following the tragic loss of her son, Jeralyn transitioned from the stages of Broadway to the forefront of holistic medicine, discovering how crystalline sound can act as a powerful healing tool for the mind and body. From a scientific perspective, sound healing is rooted in the principles of entrainment and vibro-acoustics. Every organ and cell in the human body vibrates at a specific frequency; when we are stressed or ill, these frequencies can fall out of "tune."  Jeralyn explains how coherent sound waves can physically interact with the nervous system to shift brain states from active Beta waves to restorative Alpha and Theta patterns. This process measurably lowers cortisol, reduces blood pressure, and stimulates the vagus nerve, moving the body out of a "fight or flight" response and into a state of cellular repair. We dive into the science behind Alchemy Crystal Singing Bowls and how specific vibrational frequencies can lower blood pressure, reduce stress hormones, and assist patients ranging from veterans to those in hospice care. Jeralyn—who has shared her expertise on The Kelly Clarkson Show and worked with icons like Jhené Aiko, SZA, Bruce Lipton, Greg Braiden and Kobe Bryant—shares how to treat your own body as a "vibrating instrument." Tune in to learn how to integrate "Music as Medicine" into your daily life through simple humming, movement, and intentional listening. If you listen to the end, in the audio podcast version, not the YouTube one, you will be able to enjoy Jeralyn's amazing voice in five musical pieces (One being a meditation) ————————————————————————————————————— Also, there is a small but important correction I wish to make. Talking about the power of music and how it is often divinely inspired, the story came to my mind of how Naomi Randall composed the beloved hymn, 'I am a child of God.' Thanks to my fashion design focused mind, I instead said it was Naomi Campbell, who is a great model but *not* the composer of this hymn, bless her.  For those who might be interested, here is how the hymn words came to the original Naomi: "That evening, I got down on my knees and prayed aloud, pleading that our Heavenly Father would let me know the right words. Around 2:00 A.M. I awakened and began to think again about the song. Words came to my mind. . . . I immediately got up and began to write the words down as they had come to me. Three verses and a chorus were soon formed. I gratefully surveyed the work, drank of the message of the words, and returned to my bedroom where I knelt before my Father in Heaven to say 'Thank you!'" (Source: https://www.ldsliving.com/the-powerful-stories-behind-i-am-a-child-of-god-i-need-thee-every-hour-3-other-beloved-hymns/s/88514_)  Copyright note: the copyright to "I Am a Child of God" is owned by Intellectual Reserve, Inc., a corporation established by the LDS Church to hold its intellectual property. Intellectual Reserve allows copying or downloading of the music and lyrics of the song for incidental, noncommercial church, or noncommercial home uses.   I also mentioned the Christmas Truce. During the recording, which is not scripted, I could not remember any details about it, as this idea came as we were talking. However, the Christmas Truce recounts the story of German and British soldiers who sung together Silent Night at Christmas. During the editing process, I found a Sainsbury's advert made with the Royal British Legion, which accurately describes how the scene unravelled. I dare you not to cry when you watch it and think of how the power of music brought these brave young men together that week. In some areas, men from both sides ventured into no man's land on Christmas Eve and Christmas Day to mingle and exchange food and souvenirs. There were joint burial ceremonies and prisoner swaps, while several meetings ended in carolling. Watch the Sainsbury's advert here: https://www.youtube.com/watch?v=NWF2JBb1bvM  I am in no wya affiliated...     Topics Covered Definition of music as medicine, The origins of sound healing, Science of crystalline sound and singing bowls, Vibrational frequencies for mental focus, Music as a prescription for stability, Physical health benefits of sound, journey through grief, Using the human voice as a healing tool, Mindfulness in musical consumption, Highlights from the Source - Be Inspired App, I am a child of God, how music touches the soul, music as connection. Watch this episode here: https://youtu.be/fgDyxEFX0Xc   The Source - Be Inspired app is available for download. Sacred Vibrations is now available anywhere you buy books. Affiliate Amazon Book Link: https://amzn.to/4uvoCT1 Jeralyn Glass Website: http://www.jeralynglass.com/ Crystal Cadence Website: http://www.crystalcadence.com/ Instagram: https://www.instagram.com/crystalcadencela/?hl=en Facebook: https://www.facebook.com/crystalcadencela/ YouTube: https://www.youtube.com/channel/UCeqJQkuTKj6u8ZiUAFGVC3w  

Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Shopify brands fail to harness to power of AOV increases through Upsells and Cross-Sells. This week, Nick unveils his top tips and methods he has actively seen brands deploy to increase AOV. You've got the sale, why not sell another product for the same advertising and delivery cost? The logic is sound, but execution is where it falls down. In this episode, you'll learn: - Different ways you can encourage customers to buy more through upsells and cross-sells- How leading brands have got creative with this - Where Shopify brands fail to cut through with cross-sells 0:00 — Introduction & What We're Covering Today0:38 — Why Upsells and Cross-Sells Matter for AOV1:00 — Tip 1: Bundling — Simplify It and Drop the Discount2:05 — Use Microsoft Clarity to Watch Real User Behaviour2:39 — Tip 2: Do Not Overwhelm the Customer4:02 — The Sainsbury's Example — How Over-Pushing Kills Conversions5:26 — Tip 3: Post-Purchase Upsells on the Order Confirmation Page6:43 — Tip 4: Be Careful Using Data Before You Hit 5–10K Orders Per Month8:09 — How to Do Upsells Manually as a Smaller Store8:55 — Tip 5: Create a Customisable Look or Set10:18 — How This Flips the Customer Conversation Completely11:13 — AB Test the Outfit Feature Before Rolling It Out11:46 — Tip 6: Sell Packs Instead of Single Items13:05 — T-Shirt Pack Pricing Strategy Example14:23 — Tip 7: Set a Spend Threshold to Trigger a Reward15:29 — The $500 Minimum Spend Club Strategy16:22 — Tip 8: Use Real Statistics as Social Proof17:54 — Outro — Subscribe and Visit the WebsiteWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is bought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom. Seguno: Shopify Email Marketing Listeners get a free customer analysis and strategy session with an email expert. https://www.seguno.com/winning-with-shopify-podcastYoast: Shopify SEO. Listeners get 15% off Shopify and Wordpress, with code WWS15 https://yoast.comInventory Planner: Shopify Inventory Management Listeners can join a free 7-Day inventory bootcamp https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp TaxCloud: Shopify Sales Tax Management Listeners get free Migration onboarding, as a Winning With Shopify Listenerhttps://taxcloud.com/winning

Amir Rasekh, Managing Director of Nectar360, joins That's What I Call Marketing to discuss customer insight, retail media, AI-powered measurement and how agentic commerce could change the way people shop.This episode explains how retail media has evolved from loyalty data, targeted coupons and direct mail into a sophisticated, measurable channel spanning in-store, onsite and offsite media.In this episode, we cover:– Why customer insight remains the foundation of effective retail media– How Nectar360 connects loyalty, insight and retail media in one customer-focused system– Why brands hold retail media to a higher measurement standard than traditional channels– How Nectar360 measures incrementality and multi-touch attribution across omnichannel campaigns– How its AI-powered Pollen platform makes campaign planning, creative production and measurement faster– What agentic commerce could mean for retailers, marketers and customer decision-making– Why AI should support better human relationships rather than remove the people involvedAmir also shares early results from Pollen, including 2.5 times more incremental sales from omnichannel campaigns and evidence that retail media can influence the middle and upper parts of the marketing funnel, rather than acting only as a conversion channel.The conversation also explores an important tension for marketers: technology can make retail media simpler, faster and more measurable, but clients still expect strong relationships, expertise and human judgement. A useful listen for marketers interested in customer insight, retail media, marketing measurement, AI in marketing, incrementality, omnichannel strategy and the future of commerce.Timestamps00:00 Introduction01:27 Amir Rasekh's career in retail and Sainsbury's04:34 Building an insight-led culture05:00 What Nectar360 does today06:06 Why retail media suddenly became so prominent07:18 The fundamentals of retail media08:52 Why measurement expectations are increasing10:28 Introducing Nectar360's Pollen platform12:15 Are marketers rigorous enough when testing campaigns?13:33 How AI accelerated retail media technology14:21 AI audience building, creative scoring and production14:38 Cutting creative production from weeks to 90 seconds14:59 Early results from omnichannel retail media16:10 Retail media as a brand-building channel17:05 How customer shopping behaviour is changing18:00 What agentic commerce means for retail20:03 Will consumers shop through ChatGPT and AI agents?22:16 Why physical stores still matter24:00 How Nectar360's teams are using AI25:16 Building AI literacy across an organisation25:47 Why clients do not want technology to replace people26:04 Closing thoughtsThat's What I Call Marketing is the podcast for marketers who care about brand, B2B, creativity, effectiveness and the future of the profession.Follow the show for more conversations with CMOs, marketing leaders, agency leaders, professors, authors, thinkers and practitioners.Find more episodes at: https://www.thatswhaticallmarketing.comThis Cannes Sessions episode is produced in partnership with The Digital Voice.Find out more at: https://www.thedigitalvoice.co.ukThat's What I Call Marketing is where marketers come for real conversations about brand, B2B, creativity, effectiveness and the future of the profession.Hosted by Conor Byrne, the show features conversations with CMOs, marketing leaders, agency leaders, authors, thinkers and practitioners about what good marketing looks like in practice.Listen, follow and find more episodes at: https://www.thatswhaticallmarketing.comConnect with Conor on LinkedIn: https://www.linkedin.com/in/conorbyrneirl/If you enjoy the show, please follow, subscribe and leave a review. It helps more marketers find the conversations. Hosted on Acast. See acast.com/privacy for more information.

00:00 - Diljit is representing our history 05:30 - You can't criticise Diljit for what he does for Sikhs 07:55 - It's hard to watch Sikhs attacking Sikhs 11:50 - The Khalra family have only just given their permission 13:40 - What's the price you're willing to pay for truth? 16:10 - KPS Gill and the government 20:25 -Satluj was taken down within 48 hours24:28 - This story is a human rights breach 26:15 - These stories leave scars on people's mental state28:20 - Why is the Indian government so scared of people talking about 1984? 33:00 - Media blackouts, piracy and PlayStation 37:40 - The conversations move on quickly40:50 - This is the biggest genocide post 198442:15 - Indy was racially abused in Sainsbury's Follow Us On:Tik Tok - https://bit.ly/indy-and-dr-tik-tokInstagram - http://bit.ly/indy-and-dr-instaFacebook - http://bit.ly/indy-and-dr-facebookSpotify - http://bit.ly/indy-and-drAlso available at all podcasting outlets.#satluj #panjab95 #diljitdosanjh #diljit #honeytrehan

Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

A fun musical has just opened at the Arena theatre called Something Rotten and it is being presented by the Waterfront Theatre School. In People of Note this week, Rodney Trudgeon spoke to the founder and director of the Waterfront Theatre School, Delia Sainsbury who founded it with her husband Keith Galloway 34 years agao. People of Note – Sunday at 6pm and again on Thursday at midday. Brought to you by PTP. And Agatha Christie's thrilling play The Murder of Roger Ackroyd opens at Theatre on the Bay this week.

Charity Ibhadon is a Global Product Director at WPP, where she leads the development of an AI marketing tool. With 15 years in product — including three formative years at ASOS during its high-growth heyday — she came to the discipline via a decade in investment banking and an executive MBA. She has operated at VP and CPO level, leading large international teams across consumer technology and media.We discuss:— Why the explosion of product frameworks, books, and LinkedIn benchmarks has made it harder, not easier, to feel like you're doing the job well — regardless of seniority— How the physical symptoms of burnout can masquerade as markers of success, and why high-achieving women in particular are vulnerable to that misreading— What it actually takes to recover: stepping away, finding what your body needs outside of work, and stopping short of making your job your entire identity— Why being genuinely enjoyable to work with is a more durable career advantage than any certification or methodology— How the Eisenhower matrix — do, defer, delegate, delete — can be a practical daily tool for protecting energy, not just a poster on a wall— The case for "happy high status": remaining calm and unflappable under pressure as a learnable leadership behaviour, not a personality trait— Why commercial curiosity — understanding what moves the business and staying interested in the world — will matter more for long-term product careers than AI certificatesChapters:0:00 Introduction 1:29 Charity's background 4:00 Why product feels harder than ever 6:34 Why fun at work matters 8:45 Recognising burnout 10:25 When burnout feels like success 12:13 Finding your way back 16:18 Fun as a strategic advantage 18:00 Staying calm under pressure 22:26 The "CEO of the product" myth 22:41 Mindset for a long career in product 24:45 Building resilience 26:35 Wrap-upReferencedEisenhower matrix | https://en.wikipedia.org/wiki/Priorit...Charity's keynote at #mtpcon London |    • Product is Hard. It should still be fun: C...  Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Tampons in an Ice Cream TubIn this episode of Brand Growth Heroes, I'm joined by Tara Chandra and Susan Allen, co-founders of Here We Flo, the organic, sustainable period care brand turning one of the most shame-coded categories in consumer brands into something loud, funny, feminist and brilliantly visible on shelf. We talk about how two friends from LSE spotted a gap in women's intimate products, started with a period care idea in a Hackney flatshare, and built a challenger brand now stocked across major retailers including Boots, Tesco, Sainsbury's, Asda, Superdrug and Holland & Barrett.Here We Flo shows us the power of brand strategy to create value when the category ITSELF is broken. Tara and Susan didn't just create organic cotton tampons, pads and liners; they questioned why period care was hidden, clinical and functional when other parts of consumer life had already moved towards better materials, better design and better conversations. We cover packaging as a growth lever, why their ice cream tub became a “trolley magnet”, how they think about rate of sale rather than just chasing distribution, and why their mission now stretches across cycle care, bladder care and sexual wellness.What You'll Learn Why Here We Flo used packaging as their first “billboard” before they could afford media.  How starting in independent Hackney stores helped them build product market fit.  Why brand tone of voice matters so much in categories shaped by shame and stigma.  How they think about growing rate of sale with existing retail partners.  Why product reliability is non-negotiable in period care and bladder care. Key Topics Discussed Building a feminist challenger brand  Organic and sustainable period care  Packaging as a shelf strategy  Launching in independent retailers  Breaking into WHSmith Travel, Boots and Tesco  Making taboo categories emotionally accessible  Period care, bladder care and sexual wellness  Growing through rate of sale, not just distribution  Education on shelf and in-store communication  Sports partnerships, stigma and period confidence  Building a team of 31 women  Scaling towards 50–100% growth ambitions Like this episode? PLEASE share the love by sharing this episode with another founder building a challenger brand, a colleague or a mate who loves brilliant non-alcoholic drinks, or anyone trying to work out how to build a sharper, more focused growth model.Don't forget to FOLLOW or SUBSCRIBE to Brand Growth Heroes on your favourite podcast app, and even LEAVE A REVIEW - both of these actions make a MASSIVE difference to our mission to help more founders just like you.Join our community Instagram (https://www.instagram.com/brandgrowthheroes) LinkedIn (https://www.linkedin.com/company/brand-growth-heroes/?viewAsMember=true) Youtube (https://www.youtube.com/@brandgrowthheroes)Find out more about the programmes and courses Fiona runs here (https://www.brandgrowthheroes.com/mini-mba-2026)AND Do you want to lean in to unlock value from AI? We have a whatsapp group -the  NextGen CPG WhatsApp group for founders leaning in to the value that a leadership approach to engaging with AI can unlock for businesses like yours. Do you want to join? *** A massive thanks thanks to Brand Growth Heroes' podcast sponsor -  Joelson, the commercial law firm ***If you're a founder, you already know how much energy goes into building the perfect product, creating standout branding and connecting with consumers.But scaling a CPG business also brings legal complexities that can make or break your growth journey - from contracts and regulatory compliance to protecting your intellectual property.That's why we're proud to partner with Joelson, the leading commercial law firm specialising in helping founders of scaling consumer brands.Joelson works with brands like Little Moons, Trip, Eat Natural, Bear Graze and Pulsin, and advised the innocent founders on their landmark sale to Coca-Cola - and still work with them at JamJar Investments today!Joelson is offering a FREE LEGAL CONSULTATION to all BGH listeners (mailto:hello@joelsonlaw.com) - we highly recommend you take them up on it!CREDITSThanks to our Sound Engineer Gyp Buggane at Ballagroove.com and all the rest of the Brand Growth Heroes team.

In this episode of the AJ Bell Money and Markets podcast, Charlene Young and Sarah Coles discuss the dash for cash ISAs ahead of allowance changes, what Andy Burnham could mean for your money, the financial side of marriage amid rumours around Taylor Swift and Travis Kelce, why July matters for the self-employed, and JISA performance data. Meanwhile, 16-year old Tilly joins them to share her perspective on what should be done about lost Child Trust Funds. Dan Coatsworth rounds up the week's market news, including updates on Associated British Foods, Sainsbury's and gold, and speaks to Paul Niven from F&C Investment Trust about what recent market movements mean for investors.   [00:09] Intro [01:29] Associated British Foods results [02:48] Sainsburys Update [03:54] Gold loses its shine [05:03] Interview Paul Niven, manager of the F&C Investment Trust [12:43] What Andy Burnham's approach means for your money [19:52] The dash for cash ISAs continues [24:02] July deadline for self-employed [27:12] Taylor Swift and the benefits of marriage [35:06] Tooth Fairy inflation [38:13] Junior ISA performance [42:14] Lost child trust funds

Vonny Laing is a user-centred design lead at the Student Loans Company, part of the UK government, where she oversees a service used by millions of people at every stage of their higher education journey. She has held roles spanning UX design, content design, and head of design across both public and private sectors, and completed an MBA specifically to earn the language of business — and with it, a seat at the table where design decisions get made. We discuss why designing from the majority inward produces invisible failures, how flipping to an underserved-first model creates a halo effect for all users, and why government service assessments make the happy-path approach structurally untenable. Vonny shares how a single day of guerrilla research at a further education college surfaced a critical gap between student loan payments and universal credit eligibility that years of data had never revealed — and why synthetic users can never replicate that. We also get into her "eat your greens" principle for designing across a user's whole life; the case for disaster thinking over happy-path optimism; how stories and verbatims move executives more reliably than dashboards; and why designers who learn to speak business become a secret weapon in any organisation.Chapters:(00:53) Welcome and introductions (01:23) Vonny background (02:10) Moving fast in the civil service (04:02) The UK government digital community (05:05) The pyramid model (07:03) Underserved versus edge case users (08:09) Designing at population scale (09:43) Service assessments and design accountability (11:01) Discovery research methodology (13:25) Finding users invisible in the data (16:22) Bridging gaps you cannot fix (18:42) Eat your greens: needs versus wants (20:07) Designing for users over time (21:04) Worst-case scenario thinking (22:11) Mining complaint logs and prioritising (25:47) Why synthetic users fall short (28:12) Where automated testing has a role (29:19) Leave the building: guerrilla research (33:03) Communicating research through storytelling (36:29) Why Vonnie did an MBA (39:03) Design's ceiling in organisations (42:04) Wrap-upOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Recorded live at #mtpcon London, Lily sits down with Emily Tate — former MD of Mind the Product for a broad debrief on the day's themes. They cover why product and design may matter more in an AI world than ever before, how heritage organisations can navigate transformation without the luxury of greenfield conditions, and what it actually takes to get internal stakeholders on side. Emily also makes a case for why SaaS isn't dead, why positioning fundamentals haven't changed despite the AI frenzy, and why remote work is draining the fun out of product teams.Chapters0:00 — Intro1:00 — The state of AI in product: still an inflection point3:18 — AI is a technology, not a moat4:57 — Keeping the humanity in product work6:13 — Advice for PMs new to the industry8:38 — Why conferences need both practical and inspirational talks10:24 — How to start speaking: find your local ProductTank13:46 — You don't need a novel idea to give a great talk16:01 — Charity Ibhadon's talk: product is hard, but it should be fun16:19 — Remote work and the slow erosion of joy at work19:15 — Innovating inside heritage organisations21:39 — Stop trying to educate stakeholders about product24:06 — April Dunford on positioning: what AI changes, and what it doesn't27:00 — The SaaS-pocalypse myth28:47 — Predictions: 12–18 more months of heavy AI talk30:59 — Filtering signal from noise: where Emily reads31:40 — Eric Ries' Incorruptible and building companies that resist corruptionKey takeawaysIf your only moat is AI, you don't have a moat. AI is a capability, not a product. The question is how you're using it to serve customers better than you could before — not whether you're using it at all.Building is no longer the bottleneck — deciding what to build is. That shift makes strong product and design thinking more important, not less.Stop trying to teach stakeholders about product. Drop the methodology, use their language, show them something tangible, and bring them along in ways that make sense to them — not to you.SaaS has a defensible edge. Products built on experience across hundreds of customers carry knowledge that a single company building its own solution can't replicate. That's a positioning story worth telling.Positioning fundamentals haven't changed. Sprinkling AI on your messaging doesn't sharpen it. Outside of tech, leading with AI can actively damage trust.You don't need a novel idea to give a great talk. Your version of a familiar concept might be the one that finally makes it click for someone. Start at a local ProductTank.Don't try to be someone else on stage. Find your style by doing it. Authenticity beats borrowed charisma.Remote work is eroding team joy in ways we're not measuring. The informal moments that build relationships and make work fun don't happen on Slack or in back-to-back video calls — and the resulting friction is real.Featured links  Incorruptible by Eric Ries — https://www.penguin.co.uk/books/460881/incorruptible-by-ries-eric/9780241692028The Decision Stack by Martin Eriksson — thedecisionstack.comChristian Idiodi — Silicon Valley Product GroupApril Dunford — aprildunford.comFind your local ProductTank — producttank.comMind the Product — mindtheproduct.comOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

In this episode of Eat Sleep Wine Repeat, Janina is joined by Natalie Christensen, Chief Winemaker at Yealands, to explore one of the world's most recognised wine regions: Marlborough in New Zealand. Together they dive into the differences between the Wairau Valley and Awatere Valley, uncovering how climate, soils and geography create remarkably different expressions of Sauvignon Blanc. From aroma compounds and winemaking decisions to sustainability, sub-regionality and the future of New Zealand wine, this episode is packed with insights for anyone looking to learn about wine, deepen their wine education, understand wine grapes and discover why Marlborough deserves to be considered alongside the great wine regions of the world. There is also plenty of inspiration for wine travel, with Natalie sharing what visitors can expect when exploring the stunning Yealands vineyards on New Zealand's South Island. Shownotes 03:12 – Discovering Marlborough — Natalie introduces New Zealand's most famous wine region and explains what makes the Awatere Valley so unique. 04:15 – Vineyard location matters — how close Yealands' vines sit to the dramatic coastal cliffs overlooking the Pacific Ocean. 07:17 – Awatere vs Wairau Valley — temperature differences, diurnal shifts and how climate shapes wine styles. 08:20 – Why Marlborough Sauvignon Blanc is so intense — sunlight, climate and natural vineyard conditions behind its famous aromatic profile. 09:47 – Thiols and methoxypyrazines explained — the aroma compounds that define Sauvignon Blanc and how winemakers influence them. 11:40 – Can Sauvignon Blanc age? Exploring the surprising ageability of Marlborough Sauvignon Blanc and how its character evolves over time. 14:26 – Understanding the Yealands range — from the flagship Marlborough Sauvignon Blanc to Reserve, Single Vineyard and the iconic L5 Block. 16:04 – Tasting Yealands Marlborough Sauvignon Blanc 2025 — Janina's tasting notes and what makes this classic New Zealand wine style so appealing. (Retails around £10: Asda, Sainsbury's, Tesco, Morrisons, Ocado) 17:10 – What makes the Reserve different? Natalie explains the vineyard selection and winemaking decisions behind the Yealands Reserve Sauvignon Blanc 2024 (Retails around £12.50: Sainsbury's, Tesco, Ocado, Morrisons, Waitrose) 20:44 – Expression of grape or expression of place? Why Sauvignon Blanc may be one of the best wine grapes for showcasing terroir. 22:07 - Tasting Yealands Estate Single Vineyard Sauvignon Blanc 2024 (Retailer: ND Johns - £15.50) 25:41 – Tasting Yealands Estate L5 Block 2024 — Yealands' most coastal vineyard site and a Sauvignon Blanc that truly captures a sense of place. (Retailer: ND Johns - £19.45) 33:09 – Yeast selection and fermentation — how different yeast strains influence flavour, texture and aromatic expression. 33:21 – X5 and Delta yeasts — the strains most commonly associated with enhancing Sauvignon Blanc's signature aromatic profile. 37:07 – Babydoll sheep and sustainability — the famous miniature sheep helping manage the vineyards naturally. 38:39 – Sustainability beyond the sheep — cover crops, biodiversity and vineyard practices that improve both wine quality and environmental outcomes. 39:49 – Carbon-positive ambitions — how Yealands is reducing its carbon footprint through renewable energy, lightweight bottles and innovative logistics. 41:55 – Sauvignon New Zealand 2027 — Natalie shares details of the upcoming international celebration of New Zealand Sauvignon Blanc. 42:56 – The future of Marlborough Sauvignon Blanc — sub-regions, site-specific wines and the rise of boutique producers. 43:50 – Wine travel in New Zealand — what visitors should experience when exploring Yealands and the Awatere Valley. 44:53 – The White Road Tour — scenic viewpoints, wildlife, vineyards and one of New Zealand's most memorable winery experiences. 45:52 – Why visiting vineyards changes everything — how standing among the vines transforms your understanding of Sauvignon Blanc. 46 :37 – One final takeaway — why Marlborough Sauvignon Blanc is far more diverse than many wine lovers realise.  

Lindsey Jayne is an independent product adviser and coach, and former chief product officer at the Financial Times. She began her career at the Government Digital Service, where she stumbled into product management by chasing someone down a corridor holding a MacBook that actually worked. What followed was 15 years moving through startups, scaleups, and ultimately one of Britain's most storied media institutions.Chapters00:00 — Introduction01:08 — Lindsey's origin story: from a broken government laptop to product management02:48 — Why product managers burn out: accountability without authority05:34 — Influencing stakeholders using discovery skills07:19 — What leaders can do to clear the way for their product teams08:44 — Stakeholder mapping: the influence and interest framework09:41 — Recognising burnout signals in your team at scale11:16 — Balancing passion and sustainability: when enthusiasm becomes a pattern14:16 — When to transition from individual contributor to product leader16:24 — Product reviews and cross-team knowledge sharing18:42 — How to communicate effectively with senior stakeholders20:40 — Career-defining advice: you don't have to die on every hill21:43 — Half your job is landing the product, not just building it22:25 — The most common mistake junior product managers make24:05 — How to tell your story after a difficult or toxic company exitOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Tim Harford investigates some of the numbers in the news. This week:(00:31) Claims have circulated on the internet that Europe sees a particularly high number of deaths from heat waves, especially when compared to the US. Can we really compare the statistics, and is air conditioning a silver bullet?(06:59) Sainsbury's are making the switch from brown to white eggs, on the basis of claims about their carbon footprint - but how do you work this out? We talk to an egg man about eggs. A lot. (13:56) Are Conservative MPs frit? That's what a Labour MP thinks after a recent PMQs saw no Conservative backbenchers ask a question. Are they really afraid to ask Keir Starmer a question? Or is it just probability? (19:20) In a series full of Welsh twists, another Welsh twist; have we been guilty of drastically underestimating the area of Wales by failing to account for its majestic mountains and plunging valleys? Topography is top of mind for our top team.More or Less is the programme that looks at numbers and statistics in news and in life. We're always looking for questions from listeners - you can contact us on moreorless@bbc.co.uk.Guests: Gary Ford - policy advisor at the British Free Range Egg Producers Association Dr Laura Graham - computational and spatial ecologist at the University of Birmingham Dr  Jen Visser Rogers - statistician and chief scientific officer at Coronado Research. Special guest appearance: Elis JamesPresenter: Tim Harford Series Producer: Tom Colls Reporter: Lizzy McNeill Producers: Nathan Gower, Josh McMinn Editor: Richard Vadon Programme Coordinator: Brenda Brown Sound Engineer: Neil Churchill

Tim Harford investigates some of the numbers in the news. This week:(00:31) Claims have circulated on the internet that Europe sees a particularly high number of deaths from heat waves, especially when compared to the US. Can we really compare the statistics, and is air conditioning a silver bullet?(06:59) Sainsbury's are making the switch from brown to white eggs, on the basis of claims about their carbon footprint - but how do you work this out? We talk to an egg man about eggs. A lot.(13:56) Are Conservative MPs frit? That's what a Labour MP thinks after a recent PMQs saw no Conservative backbenchers ask a question. Are they really afraid to ask Keir Starmer a question? Or is it just probability?(19:20) In a series full of Welsh twists, another Welsh twist; have we been guilty of drastically underestimating the area of Wales by failing to account for its majestic mountains and plunging valleys? Topography is top of mind for our top team.More or Less is the programme that looks at numbers and statistics in news and in life. We're always looking for questions from listeners - you can contact us on moreorless@bbc.co.uk.Guests:Gary Ford - policy advisor at the British Free Range Egg Producers Association Dr Laura Graham - computational and spatial ecologist at the University of Birmingham Dr  Jen Visser Rogers - statistician and chief scientific officer at Coronado Research.Special guest appearance:Elis JamesPresenter: Tim Harford Series Producer: Tom Colls Reporter: Lizzy McNeill Producers: Nathan Gower, Josh McMinn Editor: Richard Vadon Programme Coordinator: Brenda Brown Sound Engineer: Neil Churchill

Live from the floor at Blue Yonder ICON 2026, host Gaven Simon sits down with Tab Dayani to discuss the critical intersection of sustainability, logistics technology, and global supply chains. As regulations tighten and businesses move past surface-level marketing, Tab breaks down how global leaders like Sainsbury's and Pepsi are embedding environmental metrics directly into their daily planning and execution workflows. Tune in to hear how the newly rebranded Logistics Emissions Calculator (LEC) is changing the game, why the financial business case for ESG remains bulletproof, and how companies can optimize for the planet without sacrificing profitability. --------------------------------------------------------------------------Would you like to be a guest on our growing podcast? If you have an intriguing, thought provoking topic you'd like to discuss on our podcast, please contact our host Jim Frazer or Our Producer Tom CabotView all the episodes here: https://thesustainabilitypodcast.buzzsprout.com

Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Cover Host Alex is joined by Comedian Tom Sainsbury to chirp about Tom's gig as a Bird Call Competition judge at FAM this weekend, and Tom's upcoming dance show, Sharp Teeth, next month.  

In 2025, Cannes Lions was dampened by controversy after three awards were withdrawn over fabrication of case studies and concerns around their legitimacy.DM9's “Efficient way to pay” was retracted after the DDB agency was caught using AI to fabricate news coverage and misleading the jury. Two others Lions were also removed from the agency. In response, Cannes Lions updated the entry process and introduced a set of "integrity standards" to ban agencies for up to three years that submit "wilfully false" campaigns.Campaign's UK editor Maisie McCabe recently spoke to Cannes Lions on the new awards process and "necessary" reset to the standards. In this episode, Campaign's editorial team discuss how the awards will be different this year, both for those that have entered and the juries that are judging them, and what the industry makes of the changes. Plus, the team reveal how the Cannes Lions is making efforts to reduce bias in the judging rooms. Hosted by tech and multimedia editor Lucy Shelley, this episode includes McCabe, creativity and culture editor Gurjit Degun and reporter Eszter Gurbicz. It was edited by Haymarket's producer Inga Marsden.Further reading:Cannes Lions retires Creative Company of the Year AwardDecade-old Sainsbury's ad used in Gut's 2024 Media Grand Prix-winning case studyCannes Lions entries rise 'reflecting strong global participation'Icaro Doria steps down as co-president and CCO of DM9 following Cannes controversyAdland's ‘New Year's' resolution should be to revive its integrity at Cannes LionsMaybe Cannes Lions isn't capable of picking all of the best work Hosted on Acast. See acast.com/privacy for more information.

How do you like your eggs? Brown or white? Sainsbury's has announced it's switching to white eggs for environmental reasons.With high prices for energy and fertiliser but not for their crops, and after another dry spring, we ask how arable farmers in the UK are doing.Presented by Charlotte Smith and produced by Beatrice Fenton.

Dave Martin has spent more than two decades in product leadership, with a string of C-suite roles, a couple of exits and a book, The Product Momentum Gap, to his name. He is also dyslexic and ADHD, and has built a career while masking the effort it takes to "think normal". In this episode he makes the case that the advice handed to neurotypical leaders often fails the roughly half of tech workers who are neurodivergent, and lays out a practical playbook for landing your message, leading the room and progressing without pretending to be someone else. Chapters00:00) Welcome, and Dave's background in product(02:03) "I've been masking it": faking thinking normal(02:37) The meeting where your idea is ignored, then credited to someone else(03:28) AI as a "spell check for influence"(04:07) The myth that growth requires pretending to be neurotypical(05:15) Why standard leadership advice fails neurodivergent leaders(06:45) Executive presence, signal presence and signal drift(07:57) Is this universal, or specific to neurodivergence?(09:48) From "dumb kid" to writing C++ at ten(11:27) When a word processor flipped his Fs to As(13:24) The trap: leading with detail(15:42) The boardroom moment that gets you labelled "not strategic"(17:05) Designing for re-tell: what the room repeats when you leave(18:19) Three mistakes that kill your influence(19:36) The CALM framework(21:32) Authority and the signal prep exercise(22:14) Three questions: outcome, one-line recommendation, re-tell(24:44) "Minutes not months": seeding the line that gets repeated(26:56) Learning: vulnerability and psychological safety(28:27) Momentum, well-being and burnout(31:21) Why burnout is a leadership fault(32:01) Mia's story: the head of product who wanted to be CPO(34:20) Recognising the trigger and practising signal prep(37:06) When stakeholders started calling her strategic(38:31) The opposite trap: abandoning detail entirely(39:22) Why some leaders step back into IC roles(41:16) Free training and AI as your spell checker for influence(42:26) Closing thoughtsKey takeaways— Authenticity is not the goal; deliberate communication is. Dave's central provocation is that "be your authentic self" assumes everyone in the room thinks the way you do. For a leader who sees patterns instantly and works in deep, hyperfocused bursts, behaving authentically can mean failing to explain the obvious and struggling to empathise with those who need the journey, not just the destination.— The symptoms are universal, the tax is not. Everybody's message gets lost in meetings. What separates neurodivergent leaders is the cognitive cost of noticing that drift and correcting it. As Randy and Dave agree, the tools discussed here help everyone, but the impact is far larger for those paying the higher tax.— Leading with detail is the career trap. The very trait that makes someone an exceptional individual contributor, the ability to go deep and surface every edge case, can sink them in the boardroom. — Answer a strategic question with edge cases and you are labelled "not executive" with alarming speed, and undoing that label takes months of work.— CALM is the alternative. Clarity, authority, learning and momentum, delivered calmly. Authority comes from being clear on the outcome and the ask, asking for support and guidance rather than permission, and not feeling obliged to justify every edge case.— Signal prep is the practical tool. Three questions: what do I need from this room; what is my one-line recommendation; and what will they repeat when I am not in the room. A bonus question for higher-stakes meetings asks what the room feels now and how you want them to feel when you leave.— Design for re-tell. Dave's example of a leader who reduced a lengthy objective to "minutes not months for our customers", and repeated it, is the clearest illustration. That phrase, not someone else's reframe, is what got repeated in the room afterwards.— Well-being underpins momentum. Dave nearly named the framework around well-being. Without a sustainable pace, leaders cannot lead, and the unprocessed meeting that keeps you awake at 3am is a momentum problem. He frames widespread tech burnout as a leadership failure, because leaders set the expectation.— AI is a spell checker for influence. Just as a word processor turned Dave's Fs into As without changing his brain, AI tooling can help neurodivergent leaders translate their thinking into the right language for the room, supporting the communication without doing the thinking or the judgement for them.Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

(Rec: 11/11/20) A treehouse, a flat-selling power play, an arson threat, and Roland Bird goes to Sainsbury's. Join the Iron Filings Society: https://www.patreon.com/topflighttimemachine and on Apple Podcast Subscriptions. Get a 7-day full access free trial and pay for 10 months up front for the price of 12 if you like a bargain. Hosted on Acast. See acast.com/privacy for more information.

Barry O'Reilly is an entrepreneur, author, and founder of Nobody Studios, an early-stage venture studio focused on building AI companies. Over the last six years he has worked with founders, executives and enterprise leadership teams to rethink how organisations operate in the age of generative AI, while simultaneously building and launching companies inside the studio model.A former startup advisor and executive coach, Barry has spent the last several years studying why most AI transformations fail despite enormous investment. Through his coaching and advisory work with leaders from companies including American Airlines, Skyscanner, and Slack, Barry has developed practical frameworks for improving decision-making, reducing administrative overhead, and increasing what he calls "decision velocity".In this episode, Barry explains why AI adoption fails when companies focus on tools instead of behaviour change, why judgment is becoming the most important human skill, and how teams can use AI to improve collaboration rather than replace people.Key takeaways — Most AI transformations fail because organisations start with tools instead of behaviours. Installing AI software does not change how people work, make decisions or collaborate. — The most effective AI use cases amplify a person's natural way of working. Barry realised he produced better writing by talking through ideas and using transcription tools instead of forcing himself into traditional writing workflows. — Capturing meetings, conversations and decisions as structured data creates long-term organisational intelligence. Every interaction becomes a reusable asset that improves preparation, follow-through, and future decision-making. — Leaders must role-model AI adoption themselves. Organisations see better outcomes when executives openly experiment with tools, share lessons learned, and create psychological safety around adoption. — Decision velocity matters more than raw productivity. Teams improve when they arrive prepared, make decisions faster, reduce reversals, and spend more time solving meaningful problems instead of handling administration. — AI should be used to challenge thinking, not replace it. The most valuable prompts ask for blind spots, alternative scenarios, and pressure tests rather than definitive answers. — Teams working with AI outperform individuals working with AI. Barry cites research showing that collaborative ideation with AI produces significantly stronger outcomes than isolated use. — Productivity gains are meaningless if they simply create more exhaustion. The real opportunity is creating space for reflection, slow thinking, and better judgment. — Judgment is the critical human capability organisations cannot outsource. If people stop exercising judgment and rely entirely on AI-generated answers, they gradually erode their ability to make decisions under uncertainty.Chapters 1:03 — Building AI companies at Nobody Studios 3:16 — Why AI transformations fail 5:05 — The danger of focusing on tools 6:35 — Discovering natural workflows with AI 8:51 — Turning conversations into data assets 12:02 — Measuring successful AI adoption 13:14 — Why leaders must role-model behaviour change 18:39 — Decision velocity as a leadership metric 21:33 — Escaping administrative overload 23:02 — Why leaders need time to think 26:54 — What CFOs are worried about 28:08 — Can AI replace startup teams? 29:45 — Why distribution still matters most 33:13 — Capturing and synthesising ideas with AI 34:38 — Using AI to challenge your thinking 37:11 — Avoiding top-down AI-driven strategy 39:00 — Why teams plus AI outperform individuals 42:31 — The problem with AI-generated certainty 43:12 — Preserving human judgment 44:55 — Hiring for judgment and decision-making 47:19 — Final reflections on leadership and AIOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Dan Ciruli is VP and General Manager of Cloud Native at Nutanix. A computer science graduate of UC Berkeley, Dan spent a decade in engineering before pivoting to product management in 2003, a role that barely had a name when he started. Since then he has held product leadership positions at EMC and Google, where he was part of the team that helped create Kubernetes and open source Google's cloud infrastructure.He was a founding member of the OpenAPI Initiative and a steering committee member for the Istio service mesh project, and has spent the last two decades with one foot in commercial product development and one in the open source community.In this episode, Dan explains why open source is not a charity exercise, how companies actually make money from code they give away for free, and what product managers get wrong when they tell their engineers to avoid it.Key takeaways— Open source is not crowdsourcing from individuals — much of the contribution comes from companies investing on the clock, because broad adoption benefits everyone more than proprietary lock-in.— The CNCF succeeded because it created a neutral space where the largest and smallest organisations felt equally safe contributing and consuming. That structure — not the code itself — is what made cloud native computing universal.— Being a product manager in open source requires the same core instinct as any other PM role: understanding the why. The difference is that your engineers may work for a competitor, and your roadmap is not entirely yours to control.— AI is multiplying the capability of both good actors and bad actors in open source security. The answer is not to slow adoption but to keep a credible human in the loop — someone with accumulated trust, judgement and accountability.— Before open sourcing your own work, be clear on how your company will make money, articulate it concisely for leadership, and then find at least one other organisation — even a competitor — willing to join you. A consortium signals a standard. A solo release signals a gamble.Chapters1:16 — From engineering to product management3:11 — Bridging open source and commercial work5:05 — The origin of Kubernetes at Google6:35 — How Nutanix embraces open source7:16 — The crowdsourcing misconception8:51 — Why the CNCF changed everything11:25 — Building a defensible moat in open source12:13 — The business models behind free code14:18 — Managing roadmaps you don't fully control15:04 — When your competitor writes your code16:04 — The CEO who wore his secrets around his neck18:13 — Developing an open source strategy19:37 — The one question every PM must ask22:44 — What is the CNCF?23:34 — AI, open source and the security arms race29:45 — Chop wood, carry water: the human in the loop31:48 — Advice for PMs running open source products33:15 — Harnessing a community you don't manage34:38 — Should you open source your own work?36:35 — How messy does it really get?39:33 — Linux is an anti-patternOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

The Members Bill was drawn from the so-called biscuit tin in 2024 and passed it's first reading on - appropriately perhaps - April Fools Day this year. 

In the private sector, product teams pick their customers, generate demand, and ship into something close to a green field. In the public sector, none of that holds. Ayushi Roy — Chief Program Officer at New America's New Practice Lab and a lecturer at the Harvard Kennedy School — joins Randy to unpack what changes when your user base is already sitting in front of you, your scrutiny is congressional, and the right answer is sometimes to delete ten systems rather than build an eleventh.Drawing on her work on IRS Direct File, the Children's Health Insurance Program (CHIP), the Illinois childcare voucher system, and a text-based 911 alternative that rolled out to 800,000 students across 13 universities, Ayushi makes the case for a distinct public-sector product playbook: thin-slicing for safe failure, designing for the lowest digital denominator, separating design problems from engineering problems, and treating unbuilding as a first-class option.Chapter markers01:48 — From aid monitoring in Jordan to digital delivery03:37 — Why she built a text-based alternative to 91106:33 — From a rollout to 800,000 students to Oakland City Hall08:58 — What the New Practice Lab does, and what a CPO does inside a think tank11:06 — Why private-sector product playbooks don't transliterate14:03 — No marketing, no early adopters: latent demand and the curb cut effect14:40 — Oakland's eviction tool, MacBooks, and the lowest digital denominator17:30 — Thin-slicing IRS Direct File without losing Congress22:36 — Building executive sponsorship that allows safe failure23:41 — Product vs service: the rest of the job that isn't writing code26:09 — Illinois childcare vouchers: when modernising the form makes things worse29:22 — Design problems, engineering problems, and the laptop-hinge analogy33:18 — Can AI prototyping close the policy–implementation gap?35:40 — The FAFSA simplification crisis and the case for bilingual builders37:31 — Unbuilding: how a request for a 15th CHIP system became one to remove ten41:18 — What keeps her goingOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

In this podcast episode, Diane Wiredu, Founder and Messaging Strategist for Lion Works, underscores the significance of this key element. Diane breaks down a step by step guide on effective messaging, while also providing insights on engaging customers and growing products.Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Prathik Roy is Product Director for Data and AI Solutions at Springer Nature, one of the world's largest academic publishing companies. A quantum chemist and material scientist by training, he spent years in R&D before gravitating towards product management — and has spent the past 12 years helping publishers understand the value locked inside their content. In this episode, Prathik makes the case that publishers are sitting on some of the most strategically valuable data in the world, and that most of them are only beginning to understand what that means in the age of AI.In this episode, we cover:(00:00) Introduction: from quantum chemistry to product management (05:00) The Schrödinger problem: why content value is increasingly unknowable (08:00) How traditional publishing metrics worked — and why they broke (11:30) The ChatGPT moment and its impact on scientific publishing (15:00) Paywalls, subscription models, and the shift to data licensing (21:30) How scientific content earns its quality — and why AI cannot just follow the citations (26:00) Why AI developers want bullet points — and what that means for content structure (29:00) New monetisation models: tokens, outcomes, and data as a service (33:00) Rights management: rights in, rights out, and why the prohibited section matters (36:30) Measuring content value when your users live inside AI systems (38:00) What to do with your content archive: extraction, licensing, and prediction marketsOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Martin Eriksson is a Product Leader, Co-founder of Mind the Product and ProductTank, and Author. His new book, The Decision Stack, offers a mental model for connecting every layer of organisational strategy — from vision to the decisions teams make every single day.We discuss:— Why 95% of employees cannot name their organisation's strategy — and what that costs— The five questions every company must be able to answer, from vision to principles— Why strategy is the most commonly missing layer in the stack, and why exec teams are often reluctant to fill it— How to challenge upwards and surface strategic gaps without calling leadership out— Why empowering teams without context sends them running in every direction— How principles — not values — are the tool that eliminates recurring debates— The "this or that" technique for making trade-offs visible across a team— Why you cannot communicate strategy often enoughChapters— 00:00 Introduction— 01:11 Martin's background in product— 02:19 The origin of The Decision Stack— 03:44 The five questions the stack answers— 04:27 Why strategy is most often missing or unclear— 08:18 Who should be making strategic decisions— 09:44 Time horizons: how long should strategy last— 11:43 Using the decision stack in practice— 13:36 How to surface gaps from lower in the organisation— 16:01 Why context is the prerequisite for empowerment— 19:32 How the stack reduces decision-making overhead— 21:04 Language, frameworks, and avoiding rigidity— 23:43 Where to start: top-down or bottom-up— 26:34 Fractal stacks and scaling across teams— 28:44 Strategy for maintenance work and existing products— 31:41 The role of principles at the foundation of the stack— 33:38 How principles emerge — top-down and bottom-up— 37:07 The "this or that" technique for surfacing trade-offs— 39:26 Communicating strategy continuously across the organisation— 43:34 The most common mistake when getting startedFeatured linksThe Decision Stack — Martin's new book: https://www.thedecisionstack.com/The trade-off poll tool mentioned in the episode: https://thisorthat.thedecisionstack.com/ProductTank: Martin Eriksson on LinkedIn: https://www.linkedin.com/in/martineriksson/HBR: The Office of Strategy Management — source of the 95% statistic cited in the episode: https://hbr.org/2005/10/the-office-of-strategy-managementOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

From stacking shelves at Sainsbury's to 70 England caps, Joe Launchbury joins Payno and former teammate Hask for an emotional retirement special. He reveals the "heartless" moment Wasps collapsed, the truth behind Eddie Jones' psychological mind games, and his decision to move to Japan over Leicester. From 2015 World Cup heartbreak to “slosh” banter, this is an unfiltered look at the integrity & resilience of one of England's most respected players. 01:42