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Peggy Smedley and Roza Tapini, VP of people and culture at Epignosis, talk about the emerging workplace trend of quiet cracking and why it is so dangerous. She says quiet cracking is the emotional withdrawal at work, and shares how it is different from burnout and quiet quitting. They also discuss: The importance of training and the likelihood of feeling more job insecure. The traits of people who are quiet cracking. How employers and employees can work together more creatively and collaboratively. epignosishq.com (7/8/25 - 927) What You Might Have Missed: Quiet Cracking The Hottest Labor Trends All about Quiet Quitting IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Roza Tapini, Epignosis This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
Peggy Smedley and Akli Adjaoute, entrepreneur, founder, Brighterion and author, Inside AI, talk about whether generative AI is threatening humanity—or helping it. They explore whether future generations will trust themselves or rely on AI for life's biggest decisions. They also discuss: AI risks and consequences such as deep fakes, misinformation, privacy concerns, and inherent biases in AI systems—issues that could have significant societal repercussions. The need to strengthen uniquely human traits, like curiosity and imagination, to ensure future generations remain innovative and capable thinkers. Educational strategies such as how to integrate AI as a learning tool without compromising essential human cognitive skills. exponion.com (7/8/25 - 927) What You Might Have Missed: The Power of AI An AI First Organization Work from Anywhere IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Akli Adjaoute This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
Peggy Smedley takes a deep dive into the future of autonomous vehicles and what it will take to get there. She explains how the path to full automation is long—but potentially transformative. Peggy breaks down each level of automation, from manual driving to fully autonomous systems, and where adoption stands today—and where it's headed by 2030. She also discusses: The role of AI in enabling autonomous vehicle technology and global forecasts for vehicle automation levels. Real-world examples from automakers like Mercedes-Benz, BMW, Tesla, and others. The biggest roadblocks—consumer perception, regulation, liability, and trust. peggysmedleyshow.com (7/8/25 - 927) What You Might Have Missed: Innovation in Transportation in 2025 Autonomous and Sustainable? An Autonomous Future IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
In this episode of the DevOps Toolchain podcast, we dive deep into the evolving intersection of AI, IoT, and embedded systems with special guest Hariharan Ragothaman who's a seasoned technologist and DevSecOps expert. Try out Insight Hub free for 14 days now: https://testguild.me/insighthub Hariharan shares how he went from programming in BASIC as a kid to leading cutting-edge AI server validation today. We explore the mindset shifts needed when moving from embedded systems to cloud-native architectures, and why having a security-first approach isn't just optional anymore — it's essential. We also discuss: ✅ The growing role of AI in embedded systems and IoT — and what that means for testers and engineers. ✅ Practical strategies for building a security mindset (even if you don't think of yourself as a “security person”). ✅ Favorite tools and techniques for shifting security left, including real-world examples and open-source tips. ✅ The balance between technical depth and leadership skills in an AI-powered future. ✅ Hariharan's personal approach to staying ahead of the curve, from continuous learning habits to favorite books and tools. Whether you're deep in DevSecOps, testing embedded devices, or just curious about where AI and IoT are taking us next, this episode is packed with actionable advice and fresh perspectives to help you stay ahead.
In this episode of the IoT For All Podcast, Thomas Neubauer, co-founder and CEO of Dimetor, joins Ryan Chacon to discuss how telecom-enabled drones are powering aerial IoT solutions. The conversation covers the evolving role of telecom in drone operations, the convergence of telecom and aviation, drone applications, and regulatory challenges.Thomas Neubauer is the co-founder and CEO of Dimetor. With over two decades of experience in managing and optimizing wireless networks, he has been instrumental in developing solutions that bridge the gap between mobile network operators and the aviation industry. Previously, Neubauer served as VP of Business Development and Innovations at TEOCO. He is also a board member of the Global UTM Association (GUTMA) and leads the Aerial Connectivity Joint Activity (ACJA). Neubauer holds a PhD in telecommunications engineering from the Vienna University of Technology. His work has been recognized through various accolades, including Dimetor's receipt of the EY Scale-Up Award in the SpaceTech and Aviation category in 2024 and 2025.Dimetor is an Austrian technology company specializing in integrating telecommunications with aviation to enable safe and scalable drone operations. Their proprietary platforms, AirborneRF and NAVSentry, provide a unified source for aviation-regulated data and real-time insights into dynamic connectivity and people density, empowering automated beyond-visual-line-of-sight UAV operations and accurate position, navigation, and timing assurance.Discover more about IoT and drones at https://www.iotforall.comFind IoT solutions: https://marketplace.iotforall.comMore about Dimetor: https://www.dimetor.comConnect with Thomas: https://www.linkedin.com/in/thomas-neubauer-397a671/(00:00) Intro(00:09) Thomas Neubauer and Dimetor(00:47) How will the role of telecom evolve in drone ops?(02:22) What is AirborneRF?(06:19) What are the most promising drone applications?(08:26) The convergence of telecom and aviation(10:27) How do telcos view drones?(12:17) Regulatory challenges(15:05) Learn more and follow upSubscribe on YouTube: https://bit.ly/2NlcEwmJoin Our Newsletter: https://newsletter.iotforall.comFollow Us on Social: https://linktr.ee/iot4all
Audio-Podcast – OrionX.net: Deep Insight, Market Execution, Customer Engagement
Analyst roundtable covering the big ideas in technology that are changing the world, with Adrian Cockcroft, Stephen Perrenod, Chris Kruell, and Shahin Khan. In this episode: AI Agent Swarm Coding, IoT, Bitcoin, HPC, TOP500, PCIe, UCE, 5G, Cloud, Cybersecurity, Post-Quantum Cryptography, Quantum Computing, Nuclear Energy [audio mp3="https://orionx.net/wp-content/uploads/2025/07/OXD030_ART-6_20250708.mp3"][/audio] The post Analyst Roundtable: AI Agent Swarm Coding, PCIe, UEC, BTC – OXD30 appeared first on OrionX.net.
Andy Cross and Jason Moser discuss: - Jurassic World Rebirth delivers for Comcast - CoreWeave finally gets it done for CoreScientific - Oracle makes a deal with the federal government - Two stocks to look for if the market pulls back Companies discussed: CMCSA, NFLX, CRWV, CORZ, ORCL, IOT, HWM Host: Andy Cross Guests: Jason Moser Engineer: Dan Boyd Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Darren Bloomfield sits down with Shannon Spies, Technology Alliance Manager at Guidewire Software, to explore how Guidewire is reshaping the global P&C insurance ecosystem through strategic partnerships, digital transformation, and AI innovation. Shannon shares insights into the Insurtech Vanguard program—an incubator for startups driving real change in the industry—and explains how Guidewire connects carriers with validated, scalable solutions that reduce manual processes and accelerate underwriting and claims workflows. From tips for startups entering the space to the evolving role of AI, IoT, and telematics, this episode dives into what it takes to innovate in a risk-averse industry—and why collaboration is key.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
In this episode, host Traci Turnquist-Wilson sits down with Melissa Morman, an industry trailblazer who has spent over two decades redefining how homebuilders connect with their customers and the technologies that power those experiences.Melissa takes us on a journey through the pivotal moments that shaped her remarkable career, from championing digital transformation long before it was cool to mentoring the next generation of innovators. She shares insights into how AI and IoT are poised to revolutionize homebuilding, the strategies she's used to elevate the customer journey, and why a culture of adaptability is non-negotiable in today's market.You'll hear her candid take on the challenges of driving change in a traditional industry, the lessons learned when plans went sideways, and the trends she believes will define the future of homebuilding. Whether you're a seasoned professional, a tech enthusiast, or simply curious about what it takes to lead with purpose and vision, this conversation is brimming with inspiration and a few surprises.Tune in and discover why Melissa believes the best is still ahead!#FromWaterlooToTheAlamo #EngelVolkersPodcast #EngelVolkersAustin #EngelVolkersSanAntonio #LuxuryRealEstate #LuxuryHomes #HomebuildingInnovation #CustomerExperience #DigitalTransformation #FutureOfHomebuilding #LeadershipInAction #MentorshipMatters #AIinConstruction #IoT #WomenInLeadership #BuildingBetterHomes #PodcastLaunch #TexasRealEstate #AustinLuxuryRealEstate #SanAntonioLuxuryRealEstate #MelissaMorman #BDX #Zonda
Ken Ehrman is the founder and CEO of Halo Collar, the leading GPS dog containment system that's revolutionizing pet safety. With a background in IoT and a history of building tech companies—including taking one public in 1999—Ken teamed up with celebrity dog behaviorist Cesar Millan to create a next-generation “invisible fence.” Since launching in 2018, Halo has quadrupled sales, surpassed $100 million in annual revenue, and sold over 200,000 collars, all while giving pet owners the freedom to create a “backyard everywhere they go.” On this episode we talk about: Ken's entrepreneurial journey from yearbook ad sales to founding and scaling multiple tech companies The early days of IoT, RFID, and what it was like to take a company public with just $3 million in annual revenue How the idea for Halo Collar was sparked by a real family tragedy—and why the market was ready for a better solution The power of partnerships: how Ken connected with Cesar Millan to bring dog expertise and credibility to the product Why Halo's GPS-powered, AI-enabled collar is more than a tracker—it's a portable, wireless fence you can set up anywhere The business lessons behind Halo's exponential growth: leveraging existing demand, innovating on proven products, and solving real pain points for pet owners Smart scaling: how Halo used a direct-to-consumer model, negative inventory, and global fulfillment to fuel rapid expansion The importance of product-market fit, recurring revenue, and building a brand that dog owners trust Ken's framework for evaluating new business ideas and the difference between “nice-to-have” and “need-to-have” products Top 3 Takeaways Innovate Where Demand Exists: Halo succeeded by improving an existing solution (the invisible fence) in a massive, established market, rather than trying to create demand from scratch. Solve Real Problems, Not Just Sell Features: The best products address urgent needs—like keeping pets safe—rather than relying on “nice-to-have” technology. Smart Partnerships and Operations Win: Strategic alliances (like with Cesar Millan), creative fulfillment, and a focus on customer experience enabled Halo to scale quickly and efficiently. Notable Quotes “What's the best solution that there could be? That's always my mindset, whether I'm selling yearbook ads or building a tech company.” “People are already buying fences for their dogs. We just made it portable, smarter, and safer.” “If you can find things people are already buying, you're not pushing a boulder uphill—you're meeting a real need.” Connect with Ken Ehrman: Website: halocollar.com
In this episode of Tech Talks Daily, I speak with Syed Zaeem Hosain, Founder and Chief Evangelist at Aeris. This conversation comes at a critical moment. Deloitte's 2024 Cyber Threat Trends Report reported a 400 percent surge in IoT malware attacks across industries. Forrester has gone further, warning that a major IoT breach could disrupt a large class of devices by 2025. With the stakes higher than ever, Aziz shares his vision for protecting a hyperconnected world. We explore the growing risks in sectors like healthcare, energy and transportation, where compromised devices could have serious real-world impact. Aziz explains why IoT security can no longer be treated as an afterthought and how Aeris is tackling the problem with AI-powered solutions like IoT Watchtower, designed to detect and respond to threats at scale. He also addresses the shifting regulatory landscape, from the EU's NIS2 Directive to the upcoming Cyber Resilience Act. These frameworks are beginning to push organisations toward stronger protections and greater accountability. But are they moving fast enough? My guest outlines where he believes the future of IoT security is heading and what enterprises need to do now to avoid being caught off guard. From embedded AI to next-generation cellular infrastructure, this is a conversation that connects the dots between innovation, risk and responsibility. So how prepared is your organisation for the coming wave of IoT threats? Are we securing what matters most, or sleepwalking into a preventable crisis? Let me know what you think. Is IoT security finally getting the attention it deserves, or are we still too focused on convenience over caution? Join the conversation and share your thoughts. Check out the Internet of Things for Business book.
AGNTCY - Unlock agents at scale with an open Internet of Agents. Visit https://agntcy.org/ and add your support. How AI Is Transforming the Physical World | Samsara's Vision for the Future of Operations In this episode of Eye on AI, Craig Smith sits down with Kiren Sekar, Chief Product Officer at Samsara, to explore how AI, edge computing, and IoT are revolutionizing the world of physical operations - from fleets and factories to farms and field teams. Samsara has quietly become the digital backbone for thousands of frontline businesses, collecting trillions of data points across vehicles, tools, and teams. Kiren explains how they're building AI-powered systems that don't just collect data, they deliver real-time safety alerts, optimize routes, track fuel efficiency, and even coach drivers automatically. Whether you work in tech, operations, or AI, this episode shows how AI is finally meeting the real world. Check our Samsara, AI Build for Physical Operations: https://www.samsara.com/ Stay Updated: Craig Smith on X:https://x.com/craigss Eye on A.I. on X: https://x.com/EyeOn_AI (00:00) Preview (02:01) Kiren Sekar's Background and Why Samsara Was Founded (06:38) The Real-World Impact of Samsara's AI Systems (09:04) What Changed After Samsara Went Public (11:09) How Samsara Gives Businesses Visibility Into Operations (13:08) The Hardware and Cellular Network Powering Samsara (14:13) AI to Detect Driving Risks (23:13) Tracking Every Asset: From Cranes to Toolkits (25:20) Why Even Mid-Sized Companies Can Use Samsara Easily (27:25) Regional Dashboards and AI Insights for Executives (29:57) How Samsara Decides Where to Apply AI (32:54) Can AI Read Handwritten Forms? (35:31) The AI Models Samsara Uses (39:21) What Samsara Processes at the Edge vs in the Cloud (43:00) Why Samsara Keeps Its R&D Team Small and Fast (46:35) Why Legacy Industries Are Finally Adopting AI (49:12) What Agentic AI Workflows Look Like at Samsara (54:53) What's Next: AI Voice Assistants for Field Worker
Send us a textIn this episode of the Life Science Success Podcast my guest is Frank Jäger, a Commercial Director at CCL Clinical and Managing Director of CCL Faubel, who brings extensive expertise in pharmaceutical labeling, sales, and innovative IoT applications. With a background in economics and a leadership role in multiple companies within the pharmaceutical packaging sector, Frank has been a prominent figure in the industry, serving on the ISPE Steering Committee and delivering insightful presentations on pharmaceutical packaging challenges.00:00 Introduction to Life Science Success Podcast00:34 Meet Frank Jäger: Career Journey and Insights04:48 Transition from Economics to Life Sciences07:36 Role and Responsibilities at CCL Clinical15:38 Innovations and Future Projects31:43 Leadership and Personal Insights36:28 Conclusion and Podcast Wrap-Up
Dan is joined by Sam Presley, technical product manager at Nordic Semiconductor. With a background in electronics engineering, embedded firmware development and consumer products development, his current areas of expertise are hardware and software for IoT applications, with a special focus on enabling product manufacturers… Read More
Where do industry experts see the world of technology heading? This week, Technology Now is looking back to a conversation from HPE Discover Las Vegas with HPE's Chief Technology Officer, Fidelma Russo, about any updates since last year's Diary of a CTO episode, and where she sees the industry heading in the future.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Fidelma Russo: https://www.hpe.com/uk/en/leadership-bios/fidelma-russo.htmlToday I Learned:https://www.ed.ac.uk/news/microbes-transform-plastic-waste-into-paracetamolJohnson, N.W., Valenzuela-Ortega, M., Thorpe, T.W. et al. A biocompatible Lossen rearrangement in Escherichia coli. Nat. Chem. (2025). https://doi.org/10.1038/s41557-025-01845-5https://www.statista.com/statistics/242764/global-polyethylene-terephthalate-production-capacity/This Week in History: https://www.edn.com/bell-labs-announces-junction-transistor-july-5-1951/https://uk.rs-online.com/web/content/discovery/ideas-and-advice/bipolar-transistor-guidehttps://newatlas.com/computers/ibm-2-nm-chips-transistors/https://www.nano.gov/nanotech-101/what/nano-size
In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Amir Pasdar, Senior Manager for Intelligent Connected Solutions at Henny Penny and Intelligent Equipment Connected Solutions Leader at the North American Association of Food Equipment Manufacturers (NAFEM), to explore the evolution from IoT to GenAI and beyond. Join them as they discuss how to unlock the true potential of connected solutions, navigate organizational readiness for AI implementation, and combine connected data with service history for maximum impact. Tune in to discover why efficiency gains are just the beginning of what's possible with today's emerging technologies.
While the satellite connected car has long been seen as a future market for the satellite industry, it hasn't broken through into the mainstream yet. But recent developments in standards and technology are bringing this closer to reality. This week's episode features two experts in vehicle connectivity from BMW Group, Olaf Eckart and Georg Schmitt, for a discussion on the path to integrating satellite connectivity into vehicles. Eckart and Schmitt explain the use cases where satellite makes sense for vehicles, some of the challenges specific to the automotive industry, and the roadmap for integrating satellite into vehicles from narrowband, wideband, to broadband. The first mass market applications with non-terrestrial network (NTN), narrowband IoT applications are expected to be deployed from 2027 on. They are part of the 5G Automotive Association (5GAA), and the discussion covers vehicle demonstrations that 5GAA recently hosted with satellite companies in Paris. The automotive industry is looking to benefit from the work that has been done to integrate satellite into mobile networks, and Eckhart and Schmitt talk about how standards have driven new momentum in the work between automakers, MNOs, and satellite players.
Amy Chaney, SVP Technology, COO for Citi, shares a seasoned perspective on driving technological transformation and robust security in large financial institutions. The episode explores practical guidance for aligning business cases with emerging technologies like AI, highlights the importance of agile security policies, and emphasizes the critical skills needed to effectively communicate security priorities to boards and business units. Chaney underscores how fostering a balance between innovation and risk management empowers organizations to build resilience amid evolving threats and rapid tech advances. Let's connect about IoT Security!Follow Phillip Wylie at https://www.linkedin.com/in/phillipwyliehttps://youtube.com/@phillipwylieThe IoT Security Podcast is powered by Phosphorus Cybersecurity. Join the conversation for the IoT Security Podcast — where xIoT meets Security. Learn more at https://phosphorus.io/podcast
Overview: This workshop outlines how the Fourth Industrial Revolution (4IR)—defined by rapid advancements in AI, robotics, biotech, and digital technologies—is disrupting every aspect of life, including education and work. As homeschooling parents, we have a powerful opportunity to prepare our children not just for a diploma, but for an adaptable, resilient, and purpose-driven life.
Episode 179 with Warren Myers, CEO and co-founder of AURA, a life-saving technology platform revolutionising emergency response in Africa and globally. Warren is on a mission to make safety accessible to all by building the world's first global emergency response “clearing house” that instantly connects people in distress to the nearest vetted security or medical responders, anywhere in the world.Founded in South Africa, AURA is now the continent's largest network of private emergency responders and has expanded to the UK, Kenya, and recently, the United States. Backed by a €13.5M Series B round co-led by Cathay AfricInvest Innovation Fund and Partech, AURA is scaling rapidly and embedding its smart response technology into mobile apps, wearables, insurance products, and IoT platforms, reaching over 1.2 million users and securing 200,000+ properties.Warren shares the challenges of building a tech-driven safety net in Africa, why the U.S. market presents both urgency and opportunity, and how AURA is helping under-resourced public systems by filling the gap with faster, smarter, and more affordable private response.What We Discuss With WarrenThe personal and systemic challenges that inspired Warren Myers to launch AURA and reimagine emergency response in South Africa.How AURA's smart auto-dispatch platform is making security and medical assistance instantly accessible via mobile, APIs, and IoT devices. The importance of democratising access to safety in Africa, and how AURA's low-cost subscription model reaches underserved populations.AURA's B2B2C partnerships with companies like Uber, Samsung, and FNB to integrate life-saving services into everyday platforms.The strategy and significance of AURA's $14.6M Series B raise to expand into the U.S. and launch a global emergency “clearing house.”Did you miss my previous episode where I discuss Africa's Untapped Health Data: Inside the Mission to Transform Africa's Health Data Economy? Make sure to check it out!Like this show? Please leave us a review here -- even one sentence helps!Connect with Terser:LinkedIn - Terser AdamuInstagram - unlockingafricaTwitter (X) - @TerserAdamuConnect with Warren:LinkedIn - Warren Myers and AURADo you want to do business in Africa? Explore the vast business opportunities in African markets and increase your success with ETK Group. Connect with us at www.etkgroup.co.uk or reach out via email at info@etkgroup.co.ukSubscribe to our newsletter for exclusive content, behind-the-scenes insights, and bonus material - Unlocking Africa Newsletter
Today's episode is part of a special series were doing to focus on the cutting-edge fluid power technologies and customer solutions on display at the 2025 iVT EXPO. iVT EXPO is an annual exposition for the off high vehicle design and engineering community, with exhibits that are highly focused on a number of key technologies, including new powertrains, electric and hybrid systems, control systems, sensors, and autonomous technologies. Hydraulics serve as a key enabling technology for these vehicles and many of these systems, iVT EXPO offers an ideal platform for growth and expansion of hydraulics, both in its affiliated education program and on its show floor. Today's guest is Al Rebholz, Regional Sales Manager at J.R. Merritt Controls. J.R. Merritt is a member of NFPA's Controls, IoT, and Data section, specializing in industrial controls and human interface solutions that enhance machine operator productivity, comfort, and safety. We've invited Al to our forum today to discuss the applications J.R. Merritt will be showcasing at their iVT EXPO exhibit. Connect with the host, Eric Lanke, at elanke@nfpa.com or on LinkedIn at the National Fluid Power Assocation. Connect with Al: arebholz@jrmerritt.com.
What are the latest trends in large-scale cyberattacks, and how can individuals help prevent them?Large-scale cyberattacks, especially Distributed Denial of Service (DDoS), are growing in both scale and sophistication. One recent attack hit 7.3 Tbps, unleashing 37.4 TB of junk traffic in 45 seconds. These attacks often harness botnets made up of compromised Internet of Things (IoT) devices—like home routers or cameras—that have default credentials or unpatched software.How to help prevent this:Change default passwords on IoT devicesRegularly update firmwareDisable unused services (e.g., Telnet)Use firewalls and segment your networkHow do smart TVs and other smart devices compromise privacy, and what's being done?Smart devices like TVs and speakers often use Automatic Content Recognition (ACR) to monitor what you're watching and send this data to manufacturers or advertisers—often without clear consent. This data fuels detailed user profiling and cross-device tracking.In response, the UK's Information Commissioner's Office (ICO) now requires manufacturers to ensure transparency, secure data handling, and routine data deletion—or face enforcement. Consumers can protect themselves by disabling ACR (e.g., SyncPlus on Samsung, Live Plus on LG) and reviewing privacy settings.What are the current limitations of LLM-based AI in enterprise settings?A Salesforce-led study found that large language model (LLM) AI agents succeed at only 58% of basic CRM tasks and just 35% of multi-step ones. More concerning, they exhibit poor confidentiality awareness. Prompting helps slightly but often hurts task accuracy. Current benchmarks fail to assess sensitivity to confidential data, raising red flags for enterprise use without rigorous testing.What are the geopolitical implications of AI and cyber operations?AI and cyber tools are shaping geopolitical strategies. The U.S. accuses Chinese AI firm DeepSeek of aiding military intelligence and bypassing export controls. Chinese law further mandates data sharing with its government, raising global privacy concerns. Meanwhile, cyberattacks are weaponized to disrupt infrastructure and spread disinformation—as seen in Iran's state TV hijacking and a $90M crypto exchange hack.How do data brokers threaten personal safety, and what can you do?Data brokers compile and sell personal data—including home addresses—without vetting buyers. This can lead to stalking or worse, as shown in the murder of Rep. Melissa Hortman, allegedly found via a “people search” site.The U.S. lacks federal regulation, but California's "Delete Act" is a step forward. Until broader laws are in place, individuals must manually opt out of data broker sites or hire services to assist in removing their information.How are ransomware groups evolving?Groups like Qilin are getting more professional. Their “Call a Lawyer” service gives affiliates legal guidance to classify stolen data, assess damages, and negotiate ransoms more effectively—maximizing economic pressure on victims. It's a troubling move toward organized, businesslike cybercrime.Why is ACR in smart TVs a privacy issue?ACR continuously scans all video content viewed on your TV—even from HDMI devices—and sends data to third parties. It enables:Tracking without consentData monetization for targeted adsCross-device profilingPotential security risks from unmaintained TV firmwareWhy should you secure IoT devices?Unpatched IoT devices can be infected and used in global botnet attacks. By securing your devices, you're not only protecting yourself but also helping reduce the scale of global cyber threats.
Hawaiian Airlines reports a cybersecurity incident. Microsoft updates its Windows Resiliency Initiative after the 2024 CrowdStrike crash. CitrixBleed 2 is under active exploitation in the wild. Researchers disclose a critical vulnerability in Open VSX. Malware uses prompt injection to evade AI analysis. A new report claims Cambodia turns a blind eye to scam compounds. Senators propose a ban on AI tools from foreign adversaries. An NSA veteran is named top civilian at U.S. Cyber Command. Maria Varmazis speaks with Ian Itz from Iridium Communications on allowing IoT devices to communicate directly with satellites. One Kansas City hacker's bold marketing campaign ends with a guilty plea. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Our guest today is Ian Itz, Executive Director at the IoT Line of Business at Iridium Communications. Ian spoke with T-Minus Space Daily host Maria Varmazis on their Deep Space weekend show about how Iridium allows IoT devices, like sensors and trackers, to communicate directly with satellites, bypassing terrestrial infrastructure. We share an excerpt of their conversation on our show today. You can listen to the full conversation on Deep Space. And, be sure to check out T-Minus Space Daily brought to you by N2K CyberWire each weekday on your favorite podcast app. Selected Reading Hawaiian Airlines Hit by Cybersecurity Incident (Infosecurity Magazine) Microsoft to Preview New Windows Endpoint Security Platform After CrowdStrike Outage (SecurityWeek) CitrixBleed 2 Vulnerability Exploited (Infosecurity Magazine) Vulnerability Exposed All Open VSX Repositories to Takeover (SecurityWeek) Prompt injection in malware sample targets AI code analysis tools (SC Media) Scam compounds labeled a 'living nightmare' as Cambodian government accused of turning a blind eye (The Record) Bipartisan bill seeks to ban federal agencies from using DeepSeek, AI tools from ‘foreign adversaries' (The Record) NSA's Patrick Ware takes over as top civilian at U.S. Cyber Command (The Record) Man Who Hacked Organizations to Advertise Security Services Pleads Guilty (SecurityWeek) Audience Survey Complete our annual audience survey before August 31. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Michael chats with Max Silber, Vice President of Mobility and IoT at MetTel. Together, they discuss connectivity and the role copper-based landlines play in rural hospitals; how rural healthcare facilities can transition to digital systems, even with limited costs and resources; challenges that rural organizations could face when transitioning to digital; how MetTel helps those organizations make successful transitions to digital; and much more.
Join us for an enlightening conversation with Dr. Bo Wen, a leading AGI specialist, cloud architect, and staff research scientist at IBM. With expertise in generative AI, human-AI interaction, and computational analysis, Dr. Wen discusses the rapid advancements in AI and their potential impact on the future of human communication and collaboration. Dr. Wen has been instrumental in IBM's Healthcare and Life Sciences division, pioneering AI-driven health solutions, wearables, and IoT technologies. His diverse background spans digital health, cognitive science, computational psychiatry, and physics, giving him a unique perspective on AI's capabilities and risks. In this episode, we explore: Wen's early predictions on AI breakthroughs
What is happening at HPE Discover? This week Technology Now is dialing into to HPE Discover Las Vegas, HPE's annual customer and partner event. Our reporter on the ground, Sam Jarrell, is joined by HPE's President and CEO, Antonio Neri, to explore the show floor and learn more about this year's event. This episode is available in both video and audio formats. This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Antonio Neri:https://www.hpe.com/uk/en/leadership-bios/antonio-neri.htmlThis Week in History:https://www.iaea.org/sites/default/files/26404794246.pdfhttps://world-nuclear.org/information-library/current-and-future-generation/nuclear-power-in-the-world-today
Michael chats with Max Silber, Vice President of Mobility and IoT at MetTel. Together, they discuss the role of copper-based landlines in today's daily hospital operations, transitioning those systems to digital alternatives, how MetTel is helping hospitals navigate those transitions, how hospitals can plan for modernization, and much more.
Big thanks to Radware for sponsoring this video and sharing technical insights with us! David Bombal talks with Michael Geller (Radware) and Tim Sherman (Cisco) about how smart devices like fridges, cars, and cameras are being hijacked for DDoS attacks. They explain Web DDoS, encrypted Layer 7 threats, and how attackers bypass traditional firewalls. The discussion covers IoT botnets, API abuse, 5G core vulnerabilities, and how Cisco and Radware are defending cloud and edge infrastructure. // Radware's SOCIALS // X: https://x.com/radware LinkedIn: / posts Website: https://www.radware.com/ // Web page REFERENCE // http://livethreatmap.radware.com https://www.radware.com/security/ddos... https://www.radware.com/solutions/web... // David's SOCIAL // Discord: discord.com/invite/usKSyzb Twitter: www.twitter.com/davidbombal Instagram: www.instagram.com/davidbombal LinkedIn: www.linkedin.com/in/davidbombal Facebook: www.facebook.com/davidbombal.co TikTok: tiktok.com/@davidbombal YouTube: / @davidbombal Spotify: https://open.spotify.com/show/3f6k6gE... SoundCloud: / davidbombal Apple Podcast: https://podcasts.apple.com/us/podcast... // MY STUFF // https://www.amazon.com/shop/davidbombal // SPONSORS // Interested in sponsoring my videos? Reach out to my team here: sponsors@davidbombal.com Your Firewall Won't Save You From This Stop Is Your Car Launching Cyberattacks Your Home Appliances Weaponized by Cybercriminals DDoS Just Got Smarter Layer 7 Is Nightmare How Default Bots Cripple Hospitals and Systems Electric Cars Under Siege from Smart Devices Cybersecurity Blind Spot Your Car Is Compromised The Hidden Threat Everyday Devices Hacked Now Please note that links listed may be affiliate links and provide me with a small percentage/kickback should you use them to purchase any of the items listed or recommended. Thank you for supporting me and this channel! Disclaimer: This video is for educational purposes only.
Peggy Smedley welcomes Patrick Halley, president and CEO of the Wireless Infrastructure Assn., to discuss the critical role of wireless connectivity in supporting infrastructure and innovations like AI, 5G cores, and network slicing. Patrick also highlights the importance of smart policies and infrastructure to maintain the United States' competitive edge in wireless technology. They also discuss: The impact of fixed wireless broadband. The evolution from 2G to 5G. The future of AI in wireless infrastructure. wia.org (6/24/25 - 926) What You Might Have Missed: Connectivity Is Critical Infrastructure 850 Episode: The Ghost of IoT Past All about the Gs IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Patrick Halley, Wireless Infrastructure Assn., cores, network slicing This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
Peggy Smedley interviews Tim Lindner, warehouse automation consultant, Voxware, about the evolution and future of robotics in warehousing and distribution centers. Tim also explores the concept of 'cobots', where humans and robots collaborate to improve efficiency, and shares insights on the practical challenges and potential benefits of robotic deployment in various warehouse environments. They also discuss: The transition from manual labor to the integration of automation technologies such as barcodes, handheld scanners, and voice-directed picking systems. The historical context of labor in warehouses and the incremental advancements of robotics. The affordability and future potential of these technologies. voxware.com (6/24/25 - 926) What You Might Have Missed: The Evolution of the IoT A Look Ahead to 2023 Where's Your Robot? IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Tim Lindner, Voxware, cobot This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
Peggy explores the factory of the future and how AI (artificial intelligence) can help enable it. She says this could help address a core challenge in the manufacturing industry—the labor shortage—and with robots and AI we can catapult our businesses into the next generation of work. She also discusses: Some global statistics and perspectives. The factors driving the need for robots and AI. NVIDIA's AI factories and how they are similar and different to traditional data centers. peggysmedleyshow.com (6/24/25 - 926) What You Might Have Missed: What's Driving Data Centers Innovation in Industry 4.0 Employee Productivity in Manufacturing IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
En este episodio de Vida Digital, Alex Neuman conversa con la Dra. Yessica Sáez sobre el Proyecto ELENA, un dispositivo portátil desarrollado en la Universidad Tecnológica de Panamá que mide en tiempo real los temblores de los pacientes con enfermedad de Parkinson. Hablamos de cómo nació la idea a partir de un caso familiar, la arquitectura IoT de bajo costo, la validación clínica en hospitales panameños y los planes para incorporar machine learning y detección de caídas. Una entrevista imprescindible para entender cómo la ciencia local está creando soluciones de salud accesibles para nuestros adultos mayores. ¡Dale play y suscríbete!
In this podcast, top industry experts share how retailers can unify their in-store technologies to drive growth and improve customer experience. Featuring:
In this episode of the IoT For All Podcast, Jingyi Chew, Marketing Specialist at Milesight, joins Ryan Chacon to discuss the state of smart buildings. The conversation covers wireless IoT solutions, people sensing, LoRaWAN, the challenges of making buildings smart, real-world smart building use cases and success stories, the importance of partners in IoT, and advice for deploying smart building solutions.Jingyi Chew is a Marketing Specialist at Milesight, where she is instrumental in expanding brand reach and customer engagement. With years of hands-on experience in the IoT industry, Chew architects and executes data-driven digital marketing campaigns that elevate product visibility and drive measurable growth. As a dynamic communicator and avid advocate for innovation, she regularly contributes thought leadership and stays at the forefront of emerging IoT trends.Milesight offers a broad portfolio of multi-dimensional sensing products designed to capture the most meaningful data and make it accessible across diverse applications. These IoT products leverage cutting-edge technologies such as AI, 5G, and LoRaWAN to provide smart solutions for smart buildings, smart cities, and smart agriculture. With a commitment to making sensing matter, Milesight quickly responds to customer-specific challenges and collaborates with an expanding network of partners to deliver unique data value.Discover more about IoT at https://www.iotforall.comFind IoT solutions: https://marketplace.iotforall.comMore about Milesight: https://www.milesight.comConnect with Jingyi: https://www.linkedin.com/in/jingyi-chew-94280a161/(00:00) Intro(00:08) Jingyi Chew and Milesight(00:57) The state of smart buildings(02:32) What are people sensing-driven smart buildings?(04:45) Differentiation in smart building solutions(06:04) Challenges of legacy infrastructure(07:18) Real-world smart building applications and benefits(09:15) The role of LoRaWAN in smart buildings(10:31) The importance of partners in IoT(11:33) Smart building success stories(13:26) Learn more and follow upSubscribe on YouTube: https://bit.ly/2NlcEwmJoin Our Newsletter: https://newsletter.iotforall.comFollow Us on Social: https://linktr.ee/iot4all
Insurance is no longer something consumers have to seek out—it's something they're starting to expect, automatically and intuitively. Inspired by The Future of Commerce article on embedded insurance, this episode dives into how embedded insurance is reshaping consumer expectations, bridging protection gaps, and creating entirely new business models.We unpack what embedded insurance actually is, how it differs from traditional models, and why it's poised to become a $722 billion market by 2030. From real-time underwriting to AI-driven personalization, we explore how digital transformation is turning insurance into a value-added service—built into everything from your travel booking to your online cart.What You'll Learn in This Episode:1. What Embedded Insurance Really MeansSeamless integration of insurance into product or service purchasesWhy it's showing up in flights, smartphones, appliances, and even rental platformsHow embedded insurance differs from traditional and aggregate coverage models2. Why Embedded Insurance Is Growing RapidlyForecasted to grow 6x by 2030, especially in North America and AsiaDriven by the demand for convenience, immediacy, and personalizationA customer-centric shift from selling policies to helping people buy protection3. Benefits for Consumers, Businesses, and InsurersFrictionless buying experience and tailored micro-policiesBusinesses boost customer satisfaction, loyalty, and revenueInsurers expand reach and close the global protection gap4. The Technology Powering the TransformationAPIs enabling real-time offers and pricingAI and IoT driving dynamic risk assessments and usage-based coverageBlockchain streamlining claims and increasing transparencyKey Takeaways:Embedded insurance makes protection simpler, more relevant, and part of the purchase journeyIt supports greater access, personalization, and transparency—especially for underserved marketsTechnological advances like AI, IoT, and APIs are powering smarter, more adaptive coverageThis model empowers consumers to get the right protection at the right moment, reducing complexity and improving satisfactionSubscribe to our podcast for expert insights on insurance innovation, digital customer experience, and embedded finance. Visit The Future of Commerce for analysis on how embedded models are reshaping industries. Share this episode with insurance leaders, fintech innovators, and anyone exploring the future of frictionless protection.
On this episode of The Founder's Sandbox, Brenda speaks with David Hirschfeld, owner of 18 year old business Tekyz, that boasts a hyperexceptional development team building high “ticket” products in the B2B space. They speak about ways in which AI is a gamechanger, how Tekyz backs their work for clients with relentless pursuit of quality, and how Tekyz practices ruthless compassion,to protect the company and enable it to grow Having collaborated with over 90 startups, he developed the Launch 1st Method—a systematic approach that minimizes risks and accelerates software company success with reduced reliance on investor funding, after observing that many companies launch a product first and then fail at a later stage – With Tekyz approach of Launch 1st exceptional founders are in love with the problem not the product. David's expertise bridges cutting-edge AI technologies, workflow optimization, and startup ecosystem dynamics. When not transforming business strategies, he enjoys woodworking, golfing, and drawing leadership insights from his experience raising four successful sons. You can find out more about David and Tekyz at: https://sites.google.com/tekyz.com/david-hirschfeld?usp=sharing https://tekyz.podbean.com/ - Scaling Smarter Episodes. www.scalingsmarter.net - Schedule an interview https://www.linkedin.com/in/dhirschfeld/ https://x.com/tekyzinc https://www.linkedin.com/in/dhirschfeld/ https://www.facebook.com/dmhirschfeld transcription: 00:04 Welcome back to the Founders Sandbox. I am Brenda McCabe, the host here on this monthly podcast, now in its third season. This podcast reaches entrepreneurs, business owners that are scaling. 00:31 professional service providers that provide services to these entrepreneurs, and corporate board directors who, like me, are building resilient, purpose-driven, and scalable businesses with great corporate governance. My guests to this podcast are business owners themselves, professional service providers, and corporate directors who, like me, want to use the power of the private company to build a better 01:01 world through storytelling with each of my guests in the sandbox. My goal is to provide a fun sandbox environment where we can equip one founder at a time to build a better world through great corporate governance. So today I'm absolutely delighted to have as my guest, David Hirschfeld. David is the owner and CEO of Techies, 17 or 18 year old business now that boasts 01:29 a hyper exceptional development team that are building high ticket products in the B2B space. Welcome David to the Founder Sandbox. Hi Brenda and thanks for having me. Great. So I'm delighted that we actually did a dry run in February. We've known each other for some time and AI, we're going to be touching on AI. And I think that the world of AI 01:58 particularly in software development, has changed significantly since we last spoke in February. So we're going to be getting into some, I think, novel concepts for the listeners of the Founder Sandbox. So I wanted to, you I always talk about how I like to work with growth stage companies that typically are bootstrapped and 02:26 It's only at a later stage do they seek institutional investment by building great corporate governance and reducing the reliance on investor funding until such a time that they choose the right type of investors that can help them scale. So when I found out what you do at Techies with Launch First and the type of work you do in B2B businesses, I absolutely wanted to have you here on the founder sandbox. 02:56 So let's jump right in, right? I think I'm eager to learn more about how to scale your bespoke development at Techies, right? To scale my own business? Okay. So there's a lot of different aspects to scaling my business and I bootstrapped for the last 18 years. 03:25 I've never taken any investment with techies. And I've done that very specifically because it gives me a lot of freedom. I don't have a reporting structure that I have to worry about. That doesn't mean that I can be lazy with my team. To grow my team, I have a philosophy 03:52 that I only hire people that are smarter than I am. And the ones that are in a position to hire, they can only hire people that are smarter than them. And by really sticking to this philosophy, even though sometimes it makes us grow a little slower than we would like, it means that when we bring in people, those people contribute immediately and contribute in a way 04:21 that it's our job to get the impediments out of their way and to facilitate them so that they can contribute and help us grow the company. So I call it the ball rolls uphill here because my job is to support everybody that is above me, which is everybody. And then the people that I support directly, their job is to support the people that are above them. 04:51 Because if we're hiring correctly, then people that we bring in can contribute in the area that we're bringing them in way more than the person that's hiring them. Okay. Thank you for that. So before you launched Techies, you had a career in companies like, I believe, Computer Associates, right? Texas Experiments and TelaMotorola. 05:19 There was a period of time between your experience in these large corporations before your launch tech is where you actually had your own startup and you sold it in 2000, right? And I believe you also learned perhaps with the second startup about how hard it is to find product market fit. Can you talk to that for my listeners, please? 05:46 I don't know that it's that hard to find product market fit. It depends if that's your focus or not. If your focus is to nail down product market fit, then it's not that hard to determine whether you can achieve that or not fairly quickly. You can do that by selling your product to potential customers. That sounds strange. Of course, we all want to sell our products, but 06:14 What I'm suggesting is you start selling your product before you have a product, before you have a full product. And I don't mean an MVP, but a design prototype. You go out to the market and you start to sell it. If you have product market fit and you've identified the early adopter in your market and you know that they have a very high need from a perception perspective and there's a big cost to the problem that you're solving. 06:45 then you can offer them a big enough value upfront that they'll buy your product early and you can prove that there's a market for your product and they'll buy it in enough numbers that you can achieve a measurable metric, which I kind of call the golden ratio, which is three to one in terms of what is the lifetime value of a customer versus what does it cost to acquire that customer? And you can get to that three to one ratio. 07:13 in a prelaunch sale model before you ever started developing your product as a way of proving product market fit. Or you pivot quickly and cheaply because you're not having to rebuild a product that you've built in the wrong way. Or you fail fast and cheap. And every entrepreneur's first goal should be to fail fast and cheap. know that sounds backwards, but that should be your goal is that you can fail fast and cheap or if you 07:42 If you fail to fail fast and cheap, that means you've found a path to revenue and product market fit. And now you know you have a viable business. making the investment to build the product is a no brainer. And you came upon this methodology, right? Yes. because you did yourself when you had your first company, you did not understand the funding part, right? Can you talk? 08:12 a bit about your specific example and then how that's informed now 17 years of techies and over 90 projects with startups. Okay. So my first company was Bootstrap. Okay. And that one was successful and we grew it despite me, it was me and a partner. And despite ourselves, we grew it over eight years. 08:39 where he ended up with 800 customers in 22 countries and sold it to a publicly traded firm out of Toronto. That was in the product food, snack food distribution business because that was what our product was focused on. So I started another company about five years later, not realizing the things that I did the first time. 09:08 that made it so successful, which really fit the launch first model to a large degree. But the second time I built a product that would have been successful had I followed my first model, but I didn't. So I went the route of building an MVP and getting customers on a free version of it, and then going out and trying to raise money, which is the very classic approach that the SaaS products 09:38 take now. And the problem is with that approach is that you end up digging a really deep hole in terms of the investment that you make to build the product with enough functionality that you can convince people it's worth putting an investment in and you're not generating any revenue at the time. And I should have just started selling the product and generating subscription revenue right from the beginning. First of all, I would have been able to raise money much more easily. 10:08 Secondly, I would have not needed to raise money as much if I'd focused on sales. The problem with a lot of founders is they fall in love with their product. They believe that people will buy it at enough numbers and that investors will see the potential. they're afraid of sales. I've fallen into this trap before too. I've done it both ways. And I can tell you selling early 10:38 and staying focused on the customer and the problem are the way to be successful. So founders who I find are consistently successful, they are focused on the problem, they love the problem. The product is just the natural conclusion to solving the problem, not something to be in love with. They spend their time talking to customers about the problems. So how does a potential customer find you and work with you? 11:08 Oh, they can find me at Techies or they can find me at LaunchFirst, was spelled launch1st.com. And they can find me on LinkedIn. And then to work with me, it's just give me a call, send me an email, we'll set up a Zoom. I'll start to learn about what you're trying to accomplish and what your requirements are. And I'll typically spend quite a bit of time with any potential clients. 11:39 in one to usually multiple calls or Zooms, learning and creating estimates and doing a lot of work in advance with the idea that there'll be a natural conclusion at the end of this that they'll wanna start working with me in a paid fashion. So there's a lot of value that my clients get from me whether they end up contracting me or not. And how, again, back to, thank you for that and that. 12:08 how to contact you will be in the show notes. But what types of sectors do you work in? You know, in your introduction, I talk about high ticket B2B, right? who are the, so what founder that's has some idea today? What would be their call to action to find techies? And what would you, is it launch first before you go down? 12:35 No, it's not necessarily. It may be an existing company that is trying to implement AI or implement workflow automation, or they have a project and they don't have the IT team or capacity to handle it. We love those types of projects. It might be an existing startup that is struggling with their software development team and they're not 13:04 getting to the end goal that they're expecting and the product's buggy, it's taking too long, there's constant delays, they're way over budget and they need to get this thing done. And I call those recovery projects, they're probably my favorite because people recognize very quickly the difference that we bring. 13:33 and they really, really appreciate us. As far as what sectors, business sectors, healthcare, law enforcement, prop tech, real estate, finance, entertainment, I mean, we work in many, many different sectors over the last 18 years. So regardless in B2B, B2B2C, not so much e-commerce unless there's some 14:03 complex workflow associated with your particular e-commerce, but there's lots of really good solutions for e-commerce that don't require developers to be involved. But mobile, web, IoT, definitely everything is AI now. Absolutely. And in fact, when we last spoke, I'd like to say that you started to drink your own Kool-Aid at Techies. 14:33 you're starting to actually use AI automation for internal functions as well as projects at Techies. So can you walk my listeners through how you're using AI automation and what's the latest with agentic AI? So let's do the first. Yeah, okay. So there are a bunch of questions there. So let me start with 15:02 that we're building products internally at Techies to help us with our own workflows. These products though are applicable to almost any development company or any company with a development team. Some of them are, and some of them are applicable to companies that are, well, so one product is putting voice capability in front of project management tool. 15:32 and we use JIRA and JIRA is an incredibly technical tool for project managers and development teams to use to their projects, requirements, their track bugs, all of that. And so your relationship with what I call relationship with project management is very technical one. If you're a client, some clients are willing to go through the learning curve so that they can enter their own... 15:59 bugs and feature requests and things like that directly into JIRA. Most don't. They want to send us emails, which is fine, and just give us a list of what's going on and the problems that they're finding or the things that they need for a future version and the planning and the documentation, everything else. This is a real technical thing. We're going to make it a very natural personal relationship by adding voice in front of all this so that you can 16:29 be sharing your screen with your little voice app and say, just found a problem on the screen. And the voice app can see the screen. It knows your project. It knows your requirements. And it can identify problems on the screen that you may not have even noticed. And it can also prevent you from reporting bugs that have already been reported and tell you when they're planned to be built. And all of this just with a verbal discussion with the app. 16:58 that basically knows your project. Kind of like talking to a project manager in real time, but they don't have to write down notes and they can instantly look up anything about your project in terms of what's been reported in terms of bugs or feature requests and update them or create new ones for you or just report them to you and tell you when things are planned to be built and released or. 17:24 where they've already been released and maybe you need to clear your cache so you can see the change, whatever. Yeah. So it be like an avatar, but it's trained and it's specific to Jira in your case? In the first version, it's actually being built architected so that we'll be able to add other project management tools to it besides Jira in the future. to begin with, because we use Jira, it's going to work directly with Jira to start. 17:54 And this, by the way, you asked about agentic workflows, right? So we're building an agentic workflow in this tool where we have more different agents that work together to resolve these issues. so we have an agent that reads and writes documentation to JIRA. We have an agent that communicates with the user and the user might be the programmer 18:23 might be a person in QA, it might be a client for a lot of different things. And we have an analyst agent that when the person talks, the voice agent says to the analyst agent, here's what I understand. Here's the information I just got. Go do your work and come back and get me the answer. And it'll speak to the JIRA agent to get the information. It will also speak directly to us. 18:52 a vector database, which is a database where all the documentation from that project is ingested into our own separate AI model so that the context of all the communication is about their project and doesn't go off into other directions. And then can get back. So this is an agentic workflow. The idea of 19:20 agents is like everybody keeps talking about agents. Not everybody is really clear on what that even means. Can you define that? an agent is an AI model that you can interact with that is focused on one specific area of expertise. So if it's a travel agent, the word agent fits very well there, then their expertise would be on everything related to 19:49 travel and booking travel and looking up options and comparing prices. And that would be an AI travel agent. So that's very different from an AI project management agent, very different from an AI financial analyst agent. So each agent specializes in its own area of expertise and may draw from specific 20:18 repositories of information that are specific to that particular agent's area of expertise. And they actually look from the perspective of that type of person, if it was a person. So, and so they'll respond in a way that is consistent with how somebody who is a project manager would respond to you when you're talking to them, asking you questions about your requirements, knows what 20:46 information it needs to be able to assess it properly, things like that. wouldn't be very good about travel because that's not its area of expertise. Right. So is it common to have companies that are creating with their own large language model, right? Or their workflow processes internally to the company to create their own agent AI? 21:14 Or is there a marketplace now where you can say, want this type of agent to get in. This is a very basic question, but do build it? Right. Or do you buy it? Or is it something in between? It's something in between. So there are tools that allow you to basically collect agents out there. And there's a difference between an agent and a context. Cause you hear a lot about model context switching and things like, don't know. 21:44 if your audience knows these things. Or model context protocol. A context is not an agent, but it has some agent capabilities because it's kind of specializing your model in a certain area. But you would use this, but you're not, if it's a true agent, then it's probably tied to its own vector database. 22:12 that gets trained with specific information. It might be company's information. It might be information, let's say if I'm a security agent, then I'm going to be trained on the entire NIST system as well as all of my security architecture that's currently in place. And that so that it could monitor and 22:41 assess instantly whether there's security vulnerabilities, which you wouldn't ask Chet GPT to do that. No. Right? Because it couldn't. Because it doesn't know anything about your organization or environment. And it really also doesn't know how to prioritize what matters and what doesn't at any given moment. Whereas a security agent, that would be what it does. 23:10 I don't know if I answered that question. Oh, bad thing about building or buying. there are- Or something in between, Yeah. So there are tools that you can use to build workflows and bring in different agents that already exist. And you can use something like OpenAI or Claude and use it to create an agent and give it some intelligence and- 23:37 give it a specific, in this case, you're giving it a specific context. You could even tie a special machine learning database to it and make it even more agentic in that way. And then build these workflows where you're like, let's say a marketing workflow, where you're saying you first go out and research all the people who are your ideal customer profile. 24:07 I was going to say ICP, but I'm trying not to use acronyms because not everybody knows every acronym. Ideal customer profile. And then it finds all these people that fit your ideal customer profile. Then it says, well, which of these people are in the countries that I do business? And then it illuminates the ones that aren't. then which ones, and it may be using the same agent or different agents to do this. Then once it's nailed it down to the very discrete 24:37 set of customers. Now the next step in the workflow is, okay, now enrich their data of these people to find their email and other ways of contacting them as well as other information about them so that I have a really full picture of what kind of activity are they active socially? they speak? Do they post? What are they speaking about? What are they posting about? What events are they going to? Things like that. 25:07 So that would be the next step and that'd be an agent that's doing all the enriching. And then after that, the next step would be to call basically call a writing agent to go do, am I writing an email? Am I writing a LinkedIn connection post? Am I doing both? Set up a drip campaign and start reaching out to these people one at a time with very customized specific language, right? That is in your voice. 25:34 It doesn't sound like it's written by a typical AI outreach thing. All right, so these would be steps in a workflow that you could use with several different tools to build the workflows and then calling these different agents. 25:48 Let's go back to the launched first. What would be a typical engagement with a company? you know, they, um, the founders that have the greatest success in your experiences are the ones that love the problem space and not the product. All right. So walk my listeners through. 26:17 What a typical engagement. it's staff augmentation. it full out outsourcing? it tech? because it's very complex. I can touch so many. can touch high tech and high ticket B2B products, sector agnostic. what, put some legs on this for my listeners, please. Sure, sure. We're not. 26:46 so much a staff augmentation company, although we'll do that if asked to, but that's not the kind of business that we look for. We look for project type work. So a typical engagement for launch first would be somebody wants to launch a product, they're in the concept phase. We help refine the concept and we build out, help that we do the design and then we build a high fidelity prototype, which is a design prototype. 27:16 When I demo a design prototype to somebody, they think that they're looking at a finished product, but it's not. It doesn't actually do anything. It just looks like it does everything. So it's very animated set of mock-ups is another way to look at it. And it's important because you can build out the big vision of the product this way in a couple of months, whereas 27:46 it takes instead of, you so you're looking at the two year roadmap when we're done of the product. If we were to build an MVP, then you're going to see a very limited view of the product and it's going to cost a lot more to build that MVP than it takes to build this design prototype. Now we're in the process of doing this. We're also nailing down who that early adopter is. And there's a, there's a very, 28:14 metrics driven methodology for doing this. your launch first. Within launch first, right. Okay. All right. And then we'll help the client build a marketing funnel and help them start to generate sales. We're not doing the selling, they're doing the selling. And it's important that founders do the selling because they need to hear what customers are saying about the thing they're demoing, why they want it, why they don't. 28:43 So that if we need to pivot, which we can do easily and quickly with a design prototype, then we can pivot and then go and test the model again, two or three or four times in the space of a couple of months. And we'll either find a path to revenue or accept the fact that this probably isn't the right product for the right time. But in the process of doing this, you're learning a lot about the market and about the potential customer. 29:13 I want to be clear about something. Almost every founder that comes to that I meet with, they love the product, not the problem. They started out with a problem that they realized they had a good solution for and they forgot all about the problem at that point. And so I spend a lot of time with founders reminding them why the problem is all that matters and what that means and how to approach customers, potential customers so that 29:41 you're syncing with their problems, not telling them about this product that you're building because nobody cares about your product. All they care about is what they're struggling with. And if they believe that you really understand that, then they care about whether you can solve that problem for them or 30:01 And can I be audacious and ask you what a typical engagement duration is like? So this would be for launch first. Yes. If it's a, and our hope is that they'll find a path to revenue and start building the product and engage us for the development. Cause that's really our business is building the products. So, but it's not a requirement. And, and our typical engagement with our clients are several years. 30:32 Not all of them, but most of them, would say. Once they start working with us, they just continue to work with us until they decide to bring in their own in-house team or they fail eventually, which many of our clients do, which is why I created Launch First. Right. You often talk about your hyper exceptional team at Techies. What is it that's so highly exceptional? Talk to me about your team. Where are they? Yeah. 31:02 And if you go to my website, which is tekyz.com, you'll see at the very top of it in the header above the fold, it says hyper exceptional development team. And I don't expect people to believe me because I write that down or I tell them that I expect them to ask me, well, what does that mean? Do you have evidence? And that's the question I want to get because I do. Because when you work in an exceptional manner, 31:31 as a natural consequence of working that way, you produce certain artifacts that the typical development teams don't produce. And I'm not saying there aren't other exceptional teams, but they're really few and far between. And what makes a team exceptional is a constant need to improve their ability to deliver and the level of quality that they deliver as well and the speed at which they develop. It's all of these things. 31:59 So, and, you know, after 18 years, we've done a lot of improving and a lot of automation internally, because that allows our team to work in a really disciplined protocol manner without having to feel like they're under the strict discipline and protocol of, you know, a difficult environment to work in. And so we create automation everywhere we can. The voice... 32:27 tool is one of those automations. The way we do status reports, it's very clear at the level of detail that we provide every week to every client in terms of status reports where we're showing here's what we estimated, here's the actual, here's our percent variance on how much time we spent and how much it's costing. We want to always be within 10 % above or below. 32:56 Either being above or below is not, know, the fact that we're ahead of that doesn't necessarily mean that's a good thing, right? So we want to be accurate with our estimates. And we are typically within 10%. In fact, our largest customer last year, we did a retrospective and we were within six and a half percent of what our estimates were for the whole year. and that's a, we're pretty happy with that number. 33:24 I think most teams are looking at many, many times that in terms of variance. it's not that uncommon for teams to be double or triple what they're or even higher what the actual estimate was. So when we do invoicing, we invoice for each person at their rate. 33:50 based on their level of expertise, which is all part of our agreement upfront. So the client is very transparent every month for the hours that they work. And we attach the daily time sheets to every invoice. I'm the only company I know of right now that does that. I know there are others. I've seen monthly, but I've never seen daily. Yeah. Yeah. Because for me, if I could ask, well, 34:18 why did this person ask a work that many hours that last month? What did they do? I hate that feeling that I get when somebody asks that question. I know they're only asking because they have to justify it to somebody else or whatever the reason, but I don't like the way it feels because it feels like my integrity is being questioned. I don't get upset at people for asking me that. I just feel like I'm not giving them enough information if they have to ask me that question. So we started about eight years ago. 34:47 providing the daily time sheets because I don't like that question. And we never get questioned on our invoices ever anymore. I bet you it's informed you as well in future projects, maybe on including workflow automation in your own internal processes, right? When you see people's time sheets, right? And you've gone over budget. So it informs you internally. So it's not only for the client. 35:16 I suspect, right? No, it's not. Right. And we use it ourselves to also, because it also helps us looking at our overhead costs because not everything gets built to the client. And so we track all our own times, you know, what we're spending doing what. And we don't get to, it's not like a developer has to spend a lot of time or a QA person or whatever, putting in a lot of detail. We just need a couple of bullets, you know, every day in the time sheet with the, whatever they spend. 35:45 If they spent four hours on one thing and three on another, they'll just break it into two entries just to make it easy. And that's important for us, or they may be working on two different projects and each project. So when we do the timesheets also every month, we give our clients a breakdown by project. So if we're working on four different projects for a client or even one project, but it has four different really 36:15 functional elements that are very clearly different. Like let's say a mobile app and a web app and a particular client implementation. Each one of those gets assigned its own project and we break down summaries of the time spent on each of those every month and who spent the time on those, along with the daily time sheets, along with the invoice. And nobody else does that because it takes a lot of discipline and protocol and you have to have lot of systems in place 36:45 to do that without literally getting everybody to quit, right? That works for you. And nobody minds doing it because it's easy because of all the systems we put in place to do that. That's the whole point, right? Right. were not particularly happy of getting asked that question oftentimes. So eight years ago, you set out to provide the information on a daily basis, which is incredible. We started that with blended rates like a lot of companies do. 37:14 And then I didn't like that because at the end of a project when most of it's QA, people would start to get frustrated that they're still getting billed the same blended rate, even though for the more expensive period at the beginning of the project, I thought, okay, forget this. Well, just bill based on individual. And then I didn't get those questions anymore, but then I would get questions about individuals on the month. And that's when I started doing the time sheets. 37:43 And like I said, I'm sure there's other companies that do it, but I haven't run into one or somebody that works with one. So that's an exceptional thing that we do. But it also allows us to do really, really good reporting to the client on status on what we've spent our time on, what we're expecting to spend our time on next week, what we just spent our time on this week, where we are. 38:12 in terms of our plan for the month, things like that. So let's switch gears, David. Yeah. Back to actually the podcast and some of my guests and listeners are corporate board directors. So they're sitting on either advisory boards or fiduciary corporate boards. And with all the hype around AI. 38:39 it's not uncommon for them to be asking, what are we doing, right? For existing companies, right? And I'd like you to walk my listeners through while it's in the, you know, in the imaginary realm, what is it? I think any founder today that's actually scaling, right? Has to have some AI element. At least I've even heard you need to have it. 39:08 an AI officer in the company. So what's your take on that? What would you respond to either to your board of advisors, your advisory board, or your board of directors? So, and of course, a lot of it depends on the type of company you are. Absolutely. Right. If you're making alternative material I-beams, for example, for skyscraper construction, then 39:37 AI, other than maybe in the design process of these specialized materials, AI may not be as big a critical factor, although for invoice reconciliation and distribution and scheduling and all that, AI could be a huge value to you if you don't have super efficient systems already. For most everybody else though, if you have not embraced the need to 40:06 leverage AI and everything you're doing, then you're way behind already. That doesn't mean you have to be in a race to do this. just, because I'm of the belief that you have to slow down to speed up. But you do need to make it a priority. And in a lot of different ways. Number one is, 40:36 The most obvious is workflow automation. You should be probably tackling workflow automation as just a part of your constant improvement program to become more efficient, whether it's with AI or not. But AI is particularly good at workflow automation because it can tackle steps in that workflow that couldn't be tackled without AI. So the first thing 41:06 the companies should be doing if they're not doing it is documenting all of their processes, all of their tribal knowledge into playbooks. So when you have somebody who's an expert in something in your company and they're the person who's the only one that knows how to do it and so we can't live without them, that's a bottleneck for scaling. Because if you bring somebody else in to expand their capacity, they're going to... 41:32 put a big dependency on that person with all the expertise, which is going to cause problems. So anybody in a position like that should be documenting all of their procedures and protocols and especially all the nuances and all the edge cases into playbooks. And there should be some centralized playbook repository for the company. And this becomes part of your intellectual property and part of your value if you ever 42:02 you're trying to raise money or you're trying to sell your company. So it increases your value. So you do that, then AI, you start to look at automating those workflows because now they're documented. So now what can be automated in them from just a workflow automation perspective. And then how much can you implement AI in there? Because now AI can learn to make the same kinds of decisions that this person is making. 42:31 And this is like the low hanging fruit that I'm talking about right now. Right. Exactly. Right. Because the bigger stuff is if we implement AI in here, what workflows would we totally throw away and start from scratch? Because we can think of way more sophisticated ways of addressing this now that we have intelligence involved in all these steps. But that's later. 42:57 worry about that once you get your arms around implementing AI, automated workflows and then- So workflow automation. So playbooks, workflows and AI in your automated workflows. That's sort of the stepped wise process. Excellent. You heard it here on the founder sandbox. Thank you, David. And if you're not sure how to do all that, 43:25 ask AI, okay, here's my company. What should I be focusing on if I wanna implement playbooks, workflow automation and AI? And AI will help you figure this all out. Right. That's a jewel here. So what'd you do? Chat GBT, co-pilot, what's your complexity? Where would you go to? All right. Well, it just depends on the flavor of the day. Right now. 43:53 I was using chat GPT primarily for this stuff just because it was a first and I'm very comfortable with the apps. have them everywhere. And Claude's recently come out with a new version and it's in some ways I'm just finding the output way more organized and smarter. And so I've been using Claude more in the last couple of weeks, but that'll change in another week or two. Any one of them will do a pretty decent job. 44:21 I'm not using perplexity because it's built on top of the other ones. But perplexity is a great tool if you're newer with this because it makes some of the... It's a little bit more accessible for somebody who doesn't know how to use AI. Gemini is also really good, but that's more of a technical... And there's so many things you can do. 44:49 with AI that you wouldn't even think about. And I'll give you an example, more as a brain opening exercise for everybody than anything else. Because this is something I did about seven weeks ago. I, chat GPT had just come out a week or two before with their vision capability in the mobile app. And for those of you who don't know it, with chat GPT, there's a talk 45:19 button. It's not the microphone. It's the one that looks like a sound wave in the mobile app. You tap that, and now you have a voice conversation with chat, which I use this constantly. Even when I'm working with, I've got some contractors at my house whose English isn't very good, so I ask it to do real-time translation for me. And it does matter the language. And I start talking, and it translates to their language. And they respond 45:49 in their language and it translates to English and it's doing it perfectly. And so I can have a very natural conversation with anybody just holding my phone up in front of them now. Right? But it has this vision capability where when you go into that voice mode, you tap the camera next to it, and now it's looking out the front of your screen while you're talking to it. And so I'll give you a couple of examples where I've used it six weeks ago and again, like 46:18 weeks later and I now used it many times like this. I was in Lowe's, which is a store for home improvement. And for some project I was on, my wife calls me and says, I need fertilizer for a hibiscus. And I say, well, what do I get? She says, anything that says hibiscus on it, it'll be fine. I said, okay, fine. And if anybody that knows these big box stores, there's like hundreds of bags of fertilizer of different brands. 46:48 And I couldn't find one that said hibiscus. This is a typical thing with my wife. Oh, just look for this. And of course, there isn't that. So I asked Chess GPT, okay, I'm in Lowe's and I'm looking for a fertilizer for hibiscus. What would you suggest? And it said, oh, there's a number of brands that are high acid. And I said, we'll recommend a brand. Tonal is a really good brand. And I said, okay. So I'm looking and I can't find it. 47:18 So I walked 30 feet back and I'm talking, right? I'm having this, know, people are looking at me like, what the hell is he doing? And I walked 30 feet back because there's many, many shelves, you know, columns of shelves with fertilizer. I walked back and I turned on the vision and I say, okay, there's all the fertilizers. And I'm moving my phone across all these shelves. say, do you see tonal here? And it says, yes, look for the one in the red and white bag. 47:48 And I see it on the shelf. So I walk straight forward. see a red and white bag. That's not tonal. said, this isn't it. And she, cause it's a woman's voice that I have, she says, it's two shelves to the left, second from the top. I walk over there and it's right where she said it was. Crazy. And you're not a beta user. So this is available today. This is available. It's been available for a couple of months. And then 48:18 My daughter-in-law asked me to get something from the pharmacy, from CVS, another big box pharmacy store, right? And this is something I don't even know if I'm in the right aisle because it's something I've never bought. So I ask it, I say, I'm looking for this brand and I'm not sure if I'm in the right aisle or not, but I'm going to walk down the aisle and tell me if you see it. As I'm walking down the aisle, holding it straight forward so it can see both sides. And it says, well, 48:45 Yes, I'm familiar with the brand. You should look for it in a green and white box. then she goes like this. Oh, I see it. It's down there on the right on the bottom shelf. And I turn and I look and it's right by my right foot. 48:58 You heard it here. This is crazy. think it's a bit creepy. How many times have you been looking for something on a shelf? You know, and you're like, oh, how long, how many hours is this going to take me to spot it? Good internet connection and all that. So, oh my goodness. It's creepy and it's wonderful. So same time. the same time. Yeah. Yeah. For quality of life and even for, um, yeah. So 49:25 That's a mind opening thing is all the reason I bring that up. Excellent. Hey, let's go. Let's continue on in the founder sandbox. I'd like to ask each of my guests to share with me. I'm all about working with resilient, purpose driven and scalable companies in the growth phase. So what does resilience mean to you? You can either answer, you know, what's the first thing that comes out of your, you cannot use chat, GBT. I'm not fancy. No hands. 49:55 No hands, and I don't have the voice version going because you'd hear it. Podcast we could do it. And we are real. We're not. Yeah, we are real. We're not. So I think that's, I don't think that's a difficult question to answer. Resilience means opportunity. So no matter what happens, even if it seems terrible, what opportunity does that create? Excellent. If you ask that. 50:22 keep reframing everything from that perspective, it creates resilience. Right. Thank you. What about purpose-driven? Purpose-driven means having a clear long-term path and goal and asking yourself if the things you're doing keep you on purpose to that. 50:56 Scalable. What's scalable mean for you? Scalable for me means eliminating tribal knowledge or not eliminating it, but documenting tribal knowledge. First of all, figuring out how you generate revenue and then how you expand your ability to generate revenue, which means growing your 51:25 growing your team, growing your capacity and identifying the bottlenecks and focusing all your energy on the bottlenecks. And usually the bottlenecks have to do with tribal knowledge or with lack of workflow automation. Wow, you know, it's easier said than done though, that tribal knowledge, it is resistant, right? Oh yeah, because it's career, what's the word I'm trying to think of? 51:55 It keeps you in your job forever if you're the only one that knows how to do the thing. Absolutely. That's for another podcast, David. My final question today is, did you have fun in the Founder Sandbox? Oh, yes. I had a lot of fun. Thanks. That's a great question too. Thank you, Brenda. Did you have fun? 52:20 Did you? I had had fun. And particularly in this last part, right? Cause we're talking about some heavy duty, you know, uses of, um, agentic AI, right. And scalable, you know, LTV, CAC and all that. And then we get to hear these real life, you know, kind of creepy, um, uh, uses of, um, on our phones today with, um, with AI, which is, which is quite amazing. But I also know that in your world of techies, 52:50 your team, which is distributed, have a lot of fun events too. So you probably- have one more thing on the whole scalable thing. You have to be compassionately ruthless or ruthlessly compassionate, however you want to say it. Okay. So that the people, every, and the ruthless is anything that's going to get in the way of you growing your company, which benefits everybody in the company. 53:19 it needs to be addressed in a ruthless way. But if you build a culture of ruthlessly compassionate, then all the people that work for you feel that same level of ruthlessness to protect the company and make it grow. And you practice what you preach, I suspect, at Techies. Yes. Yes. It took me a while, but if we accidentally hire the wrong person, either because 53:45 we made a mistake in the process or they faked us out and we recognize they're not smart enough. Literally, that's usually the problem. They're not smart enough to carry their weight. We fire them immediately. We don't try to bring them along because you can't improve somebody's IQ. You can improve any other aspect, but their IQ is their IQ. And that will be a bottleneck forever. 54:13 in our team and it'll require other people to carry that person. And it sends the wrong message to the team that I don't value them enough to make sure that we only surround them with people that are going to inspire them and help them grow. Excellent. And I suspect they are not fungible by AI, your employees, not techies. I mean, we've gotten better and better. 54:40 at not making those mistakes over the years. So that doesn't typically happen. takes us, we're much more careful about how we hire. AI gives us the ability to recruit faster, more broadly, along with workflow automation. But what I mean by real, this is the compassionate. Once my team understood this, now they embody that and they will get rid of somebody if they made a mistake. I don't have to force the issue ever anymore because 55:10 they recognize how much, important it is to protect their teams. So to my listeners, if you liked this episode today with the CEO and founder of Techies, sign up for the monthly release of founders, business owners, corporate directors, and professional service providers who provide their examples of how they're building companies or consulting with companies to make them more resilient, scalable, and purpose-driven. 55:40 to make profits for good. Signing off for today. See you next month in the Founder Sandbox. Thank you.
Automating Food Safety with NormexIn this episode, we sit down with Tanguy Etoga, founder and CEO of Normex, to dive into the often overlooked but critically important world of food safety management.Tanguy shares his fascinating journey from a childhood in Cameroon—where a conversation with his father about preserving mangoes year-round sparked his passion—to becoming a food safety consultant and tech entrepreneur revolutionizing how small and medium food businesses handle compliance.What We Discovered:Why our industry is traditionally slow to adopt new technology (spoiler: we're too busy making food!)How AI and IoT sensors are transforming tedious paperwork into streamlined digital processesReal examples of companies saving $60,000+ in six months through automationThe hidden costs of manual food safety processes that most of us don't realize we're payingWhy even small food businesses with just 2 employees need proper food safety systemsHow one ice cream company freed up 3 quality employees to move into productionMy Key Takeaways: From temperature monitoring that used to require hourly manual checks to AI-powered corrective action plans, Tanguy shows us practical applications of technology that actually work—not just buzzword solutions. This isn't about replacing people; it's about eliminating the mundane tasks so our teams can focus on what matters: making great food safely.Whether you're a food processor, manufacturer, restaurant, or anywhere in our supply chain, this conversation offers valuable insights into protecting your business, your customers, and your reputation. I'll admit, food safety isn't the sexiest topic we've covered, but it might be one of the most essential.Connect with Normex at normex.ca or follow their educational content on LinkedIn for weekly food safety insights.Find Tanguy at https://www.linkedin.com/in/tanguyetoga/?originalSubdomain=caThank you to Field Agent Canada for sponsoring the podcast : https://www.fieldagentcanada.com/Thank you to LeBeauExcel for sponsoring this episode: https://lebeauexcel.com/
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews Kyle Leng, Senior Compliance Officer at Airtower Networks, about the risks associated with buildings that lack strong wireless connectivity. These issues involve cellular, Wi-Fi, and public safety distributed antenna systems for first responders. Justin and Kyle discuss physical risks, but mainly the communication risks of not being able to call 911 or firefighters or police officers unable to radio out of the building. The discussion turns to IoT, and Kyle shares some of his experiences in bringing apartment buildings up to date with Wi-Fi and IoT, including scheduled technology security updates. Kyle speaks of the need to update stone buildings that block signals internally and deal with high-rises that block you from connecting to your cell tower. Listen to learn more about updating wireless communication in your properties. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our topic is emergency preparedness and wireless availability and capability, with Kyle Leng of Airtower. We've got some critical insights for anyone experiencing hurricane season. [:45] RIMS-CRMP Workshops! Register by July 1st for the next RIMS-CRMP Virtual Workshop, which will be co-led by Parima. That course will be held on July 8th and 9th. [1:02] The next RIMS-CRMP-FED virtual workshop will be led by Joseph Mayo on July 17th and 18th. Register by July 16th. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:20] RIMS Virtual Workshops! We have a day-long course on July 24th, “Risk Taxonomy for Effective Risk Management.” On August 5th, we have a day-long course about “Emerging Risks.” RIMS members enjoy deep discounts! [1:35] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:46] If you tuned in to the recent episode featuring James Lam, you will know that he is hosting a new six-module workshop for us, the “RIMS-CRO Certificate in Advanced Enterprise Risk Management”. [1:59] The inaugural summer course is completely sold out! We are virtually filled to capacity! Don't worry, in the Fall, the bi-weekly course will begin on October 9th. Registration closes on October 2nd. A link is in this episode's notes. Check it out and register today! [2:19] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is being built. Soon, we will distribute a Call for Nominations for the ERM Award of Distinction. I'll update this episode's show notes when that link is ready. [2:42] Think about your organization's ERM program or one that you know of, and how it has generated value. We will have more on that in the coming weeks. [2:50] On with the show! Our guest today is Kyle Leng, the Senior Compliance Officer at Airtower Networks. Airtower is a wireless infrastructure provider. [3:00] Kyle is here to discuss how risk managers can play a pivotal role in building and upgrading wireless connectivity for their buildings and organizations. [3:10] We're also going to talk about some of the legislation in the U.S. that could have a national impact on wireless capability and emergency preparedness. Let's get to it! [3:20] Interview! Kyle Leng, welcome to RIMScast! [3:32] Kyle is the Senior Compliance Officer at Airtower Networks. His primary focus is working with local governing bodies to install either public safety radio systems for first responders, cellular systems, or Wi-Fi enhancement systems. [3:50] Kyle makes sure Airtower Networks is evergreen on the local requirements and expectations, and the latest security protocols for those systems. [4:00] Kyle has been at Airtower coming up on a decade, and in the public safety sector for eight years. He is in high demand at Airtower, internally and externally. [4:17] The Airtower HQ is in D.C. There are also satellite offices. Kyle lives in Maryland. [4:40] If your building lacks wireless connectivity, firefighters can't communicate on your property. This is code-mandated, so your occupancy for your property is in jeopardy, along with the lives of your tenants. [5:00] There is a risk associated with a lack of cell phone coverage. No one should be in an emergency and not be able to dial 911. It's terrifying. It's also a huge liability exposure. [5:15] Another vulnerability for first responder radio systems is that codes, requirements, and technology are constantly in flux. This is also true of cellular enhancement systems. [5:31] The technology is updating and the requirements are changing, including Florida's SB 1190 and HB 1571, with retroactive enforcement for existing buildings. [5:52] Radio dead zones in apartment buildings are a major risk for first responders. Kyle uses an example of sister apartment buildings, with a fire spreading from one to the other, and the second building having no communication. [6:30] All these things are updating, evolving, and iterating. You might be looking at last year's requirements and be off base. [6:42] You may miss something valuable learned in the field through trial and error, that installing these systems or having certain security protocols makes a world of difference regarding the safety of the tenants and the first responders. [7:01] Kyle expects most of the U.S. will adopt legislation similar to Florida. Most of the country is watching Florida to see what works and what doesn't, planning to implement their own. [7:10] Retroactive enforcement, where older buildings are not grandfathered in, already exists in pockets around the country. [8:07] Existing building mandates have been in the International Fire Code and the NFPA codes, which govern first responder radio systems, for a decade. [8:39] Florida is the first U.S. local authority to publish bills around these codes, including a timeline with retroactivity. They are moving to make buildings safer. [8:52] Kyle explains why Airtower Networks is excited by Florida's move. Communities become safer, and local heroes are safer while they're rescuing people. It's a tough undertaking. It takes a lot of resources and knowledge. There will be hiccups, and people will learn as they go. [9:25] Plug Time! The very first RIMS Texas Regional Conference will be held from August 4th through the 6th in San Antonio at the Henry B. González Convention Center. Public Registration is open. [9:39] Hotel cut-off for the discounted rate is available through July 7th. The full Conference Agenda is now live, so you can start planning your experience. Don't miss the post-conference workshop, the RIMS-CRMP Exam Prep Course, available onsite. [9:55] This event is open to any RIMS Chapter member. If you are local to the area, you might consider becoming a RIMS member today, so that you can get all the benefits and begin networking with your new RIMS Texas peers. Links are in this episode's show notes. [10:10] You can also visit the Events Page of RIMS.org for more information. We look forward to seeing you in Texas! [10:18] Just a month later, we will be up North for the RIMS Canada Conference 2025, from September 14th through 17th in Calgary. Registration is open. Visit RIMSCanadaConference.CA and lock in those favourable rates. We look forward to seeing you in Calgary! [10:37] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today. [10:53] Let's Return to My Interview with Kyle Leng! [11:07] The bulk of Airtower Networks' active projects are at active construction sites. There is inherent danger there. The whole team undergoes stringent safety training. They maintain all the relevant certifications to keep the team safe. They review those with the team leads weekly. [11:34] There is risk involved with the systems. If you install a bad cellular system, instead of helping, you're making that property and the surrounding area significantly more dangerous. The same thing with the firefighter radio systems. Doing that wrong is worse than not doing it at all. [12:04] It's high stakes, high risk, and you want to have expertise, going into it, because you can make the property significantly less safe and more of a liability for all parties if you do it wrong. [12:24] Kyle points out that a bad network and an obsolete network are the same. Airtower Networks has been getting a lot of new opportunities for rip-and-replace contracts to remove obsolete or poorly designed systems and replace them expertly with the latest technology. [12:54] How quickly something goes obsolete varies depending on the technology. You'll get more lifetime from a cellular system than a first responder radio system. Wi-Fi needs to be constantly updated. You need to have the latest security protocols and the latest technology. [13:17] Kyle says a lot of the systems they rip and replace in the public safety sector are in the five-to-ten-year range. They're not ancient. Often, it was a low-budget installation. Airtower Networks believes you need to go into a project with the right attitude and perspective. [13:47] The risk professionals listening should check for is when they had their systems installed. If they're coming up on that 10-year mark, they may need to reassess them. [14:00] Kyle tells how he discusses it with stakeholders. Picture someone you care about in the stairwell of a building, something scary happens, and they can't call 911. Then, police officers show up, and their radios don't work. This is incredibly dangerous and a huge liability. [14:23] The various costs associated with upgrading those systems, getting them inspected, and having them be monitored, 24/7 to make sure there are no breaks in the coverage, are nothing compared to the risks and liability. The costs are 100% worth it, every time. [14:48] Public safety distributed antenna systems go by 17 different names across the country. They're radio systems inside your property with antennas in the ceiling. They increase the radio access for first responders in the building. Kyle's central focus is getting them into buildings. [15:50] Kyle speaks of an exciting season in his career. They turned a couple of sister apartment buildings in San Francisco into smart buildings. It was IoT everywhere. They learned a lot from working on those projects. [16:11] They worked with a software developer to build an app so that in every unit, tenants paid rent with their TV remotes and unlocked their doors with their phones. [16:29] In terms of security and risk management, they learned that a big part of these projects was keeping the networks segmented and isolated so no one had a backdoor to the Wi-Fi and keycard access. With IoT, you want the latest encryption and password security. [17:06] They learned you have to find great partners in the OEM space. You can find IoT components online, but are they safe? Find a partner that's invested long-term in their equipment, so when you install IoT devices, they will be guaranteed to be updated for years. [17:44] A Small Break! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [18:04] Since 2010, Spencer has awarded over $3.3 million in General Grants to support over 130 student-centred experiential learning initiatives at universities and RMI non-profits. Spencer's 2026 application process is now open through July 30th, 2025. [18:24] General Grant awardees are typically notified at the end of October. [18:28] Spencer's Risk Manager on Campus Program offers grants of up to $5,000 to universities and colleges in the United States and Canada to host a practicing risk manager on their campus for a one-to-three-day residency. [18:41] The Risk Manager on Campus program has been praised by both universities and risk managers as a rewarding educational experience for students and a chance to give back to the profession. The application deadline for 2026 is June 30th, 2025. Check the link in the notes. [19:00] Visit SpencerEd.org for more information. [19:04] Let's Return to the Conclusion of My Interview with Kyle Leng! [19:22] Kyle always tries to exceed the code requirements and the local expectations for each building. There is also a project spec list, drafted by the property management, legal team, and insurance policyholders. [19:46] Kyle enjoys the conversation he has with the property stakeholders about the specifications. He enjoys getting to understand what their intentions are and seeing what he can learn from this type of property. [20:06] Kyle learns a lot through these conversations because the stakeholders are looking through a very different lens. Kyle's thinking about passing inspections, and that tenants can make 911 calls. [20:19] The stakeholders are considering every liability across the property and how to plug all the holes so that risk and liability are as limited as possible. Kyle finds there's almost always a win-win situation between the intentions and the happy outcome of a very safe building. [21:39] Kyle says government buildings in particular tend to have a lot of stonework, which essentially kills all RF signals; Wi-Fi, cellular, and public safety networks. In these government buildings, there is usually no coverage. There is no system to rip out and replace. [22:06] Healthcare tends to have an antiquated system. They had the funding to put in communication systems early on, which are now outdated. Airtower Networks has had some rip-and-replace in healthcare, but they focus on government facilities without coverage. [22:36] Kyle says local authorities tell him that when they go into the courthouse or city hall, they know they're not going to make a call or use a radio. That's terrifying. [22:57] Kyle says, in the industry, they refer to these government stone buildings as sort of Faraday cages. Cell service stops at the front door. There's no system in place to replace. [24:03] With the onset of the summer heat, fire risk increases. Storms and power outages are big risks in the summer. Summer is a big time for construction. If a high-rise building goes up between you and the cell tower, you lose coverage. You might need an amplification system. [25:09] If a high-rise with a leaky Wi-Fi system goes up next to your property, it could interfere with your IoT devices. There is an inherent risk for all radio coverage when a high-rise building goes up. You need to be prepared for it and have a watchful eye. Find out how to resolve risks. [26:24] Special thanks again to Kyle Leng for joining us here on RIMScast! Be sure to subscribe to RIMScast to catch every new episode as they are released on Tuesdays and the occasional Monday. [26:46] Next week, we have one of my favorite episodes of the year coming up. It's the Midyear in Risk Review with Morgan O'Rourke and Hilary Tuttle of RIMS Risk Management Magazine. They're going to tell us “what the heck is going on!” [27:01] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [27:29] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [27:47] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [28:05] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [28:22] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [28:36] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [28:43] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: RIMS Texas Regional 2025 — August 3‒5 | Registration now open. RIMS Canada 2025 — Sept. 14‒17 | Registration now open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration now open! RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Education Foundation — General Grants 2026 — Application Deadline July 30, 2025 Spencer's Risk Manager on Campus — Application Deadline June 30, 2025 RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Summer course sold out! | Fall bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — July 8‒9, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — July 17‒18 Full RIMS-CRMP Prep Course Schedule “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito “Risk Taxonomy for Effective Risk Management” | July 24 | Instructor: Joe Mayo “Emerging Risks” | Aug 5 | Instructor: Joe Mayo See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “James Lam on ERM, Strategy, and the Modern CRO” “Company Safety and RIMS Chapter Leadership with Tamieka Weeks” “Security Risks with William Sako” “Wildfire Risks with Kevin Stein” “Safety and Preparedness in 2024 with National Safety Council CEO Lorraine Martin” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Kyle Leng, Senior Compliance Officer at Airtower Networks Production and engineering provided by Podfly.
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Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has announced the expansion of its capabilities in the rapidly evolving Software-Defined Vehicles (SDV) space. TCS sets up two new Automotive Delivery Centres in Germany - located in Munich and Villingen-Schwenningen, as well as an engineering centre in Romania. These new hubs mark a strategic move to help TCS' global automotive clients accelerate their transition to next-gen mobility solutions. The delivery centres in Germany will support automakers in developing and deploying TCS's software-driven services that cater to autonomous driving, infotainment, safety systems, and connected vehicle technologies. Meanwhile, the engineering centre in Romania will focus on designing and building advanced automotive software platforms to support early-stage development and innovation. This expansion is part of TCS's long-term strategy to strengthen its end-to-end automotive software capabilities, chip-to-cloud technologies, and services. In Ireland, the TCS team operating out of its Global Delivery Centre in Letterkenny works closely with its locally based client, JLR (Jaguar Land Rover), to support them in their move from a traditional automotive manufacturer to a software-centric organisation. The strategic location of these centres will enable close collaboration with leading European OEMs and global automotive enterprises, providing nearshore capabilities. The new centres currently house over 100 talented professionals who will work together with more than 2000 SDV Engineers across TCS global locations, including Ireland. This diverse and global talent pool will enable the development of next-generation automotive platforms for digital cockpits and infotainment, advanced driver assistance systems, and other critical SDV functions, supporting the full product lifecycle from concept and development to production and post-launch support. Regu Ayyaswamy, Senior Vice President & Global Head, Internet of Things (IoT) and Digital Engineering at TCS, said, "These new centres will position TCS at the forefront of automotive innovation, enabling us to deliver state-of-the-art solutions in autonomous driving and advanced cockpit systems. This expansion reaffirms our commitment to leading the transformation in the Software-Defined Vehicles space." TCS' expansion aligns with the global automotive industry's shift toward software-defined, connected, and autonomous mobility. As demand grows for intelligent vehicle technologies, TCS is well-positioned to lead the transformation. Europe is a strategically significant location for TCS's automotive delivery hubs due to its robust automotive industry and the presence of numerous leading automotive manufacturers in the region. TCS has been serving automotive customers in Europe for the past 25 years and has a strong presence in automotive hubs across the region, including Ireland. The organisation has been delivering innovative solutions in digital cockpit, electrification, autonomous vehicles, and connected car ecosystems through digital engineering, IoT, cloud, and data analytics. TCS also leverages Generative AI to accelerate product development with feature generation and testing in SDVs, enabling faster innovation and enhanced personalisation. Anupam Singhal, President and Business Group Head, Manufacturing, TCS, said, "The shift to software-defined vehicles marks a defining moment for the automotive industry. With the launch of these new centres, we are deepening our commitment to support OEMs in building the next generation of intelligent, connected, and sustainable vehicles. This expansion is a key milestone in our journey toward Future-Ready Mobility - where software, engineering, and design, backed by AI, converge to deliver safer, more personalised, and continuously enriching experiences for drivers and passengers." TCS's presence in Europe enhances its position in the global automotive va...
Satellite IoT refers to the integration of satellite networks with Internet of Things (IoT) devices to enable connectivity and data exchange in remote and challenging environments. This allows IoT devices, like sensors and trackers, to communicate directly with satellites, bypassing terrestrial infrastructure. We spoke to Ian Itz, Executive Director of Global IoT Line of Business at Iridium about the service they offer. You can connect with Ian on LinkedIn, and learn more about Iridium on their website. Remember to leave us a 5-star rating and review in your favorite podcast app. Be sure to follow T-Minus on LinkedIn and Instagram. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at space@n2k.com to request more info. Want to join us for an interview? Please send your pitch to space-editor@n2k.com and include your name, affiliation, and topic proposal. T-Minus is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
A inteligência artificial vem funcionando como uma poderosa alavanca de eficiência, ao mesmo tempo em que a automatização avança para aumentar a produtividade. Robôs e softwares conectados, além de dispositivos IoT, ajudam a reduzir a dependência da mão de obra e os desperdícios, otimizando os custos, bem como a gestão orientada por dados e as aplicações da IA em planejamento já influem radicalmente na forma de conduzir negócios. Tudo isso vem ocorrendo na área da construção civil, área importante da economia e historicamente resistente à inovação. O Start Eldorado desta semana conversa com quatro líderes de tecnologia do setor - Cristiano Gregorius e Guilherme Quandt, do Sienge, Paula Lunardelli, da Prevision, e Gustavo Martins, do Engenheiro de Custos - sobre como a adoção de tecnologias inovadoras, como a IA e a análise de dados, já se se incorporaram de forma essencial no crescimento das empresas do setor e vêm avançando para otimizar as construções do futuro e integrá-las às cidades inteligentes, tornando-as mais sustentáveis. Com apresentação de Daniel Gonzales e transmissão pela Rádio Eldorado FM 107,3 para toda Grande São Paulo, site, aplicativo, canais digitais e assistente de voz, o Start vai ao ar todas as quartas-feiras, às 21h.See omnystudio.com/listener for privacy information.
Rhumbix is pioneering the field workforce management category in construction, transforming how contractors capture real-time data from job sites. With $46 million in funding raised, the company has evolved from a wearables IoT startup to becoming a leading mobile-first SaaS platform serving mid-market and enterprise construction companies. In this episode of Category Visionaries, we sat down with Zach Scheel, CEO and Co-Founder of Rhumbix, to explore the company's journey from Stanford dorms to creating an entirely new software category for the construction industry's underserved field workforce. Topics Discussed: Rhumbix's pivot from wearables IoT technology to mobile workforce management software The challenge of digitizing paper-based processes in a traditionally analog industry Building founder-market fit in construction tech through authentic industry experience Navigating the 2022 funding freeze and achieving profitability through strategic cost-cutting Creating the "field workforce management" category and educating the market The evolution from founder-led sales to scalable go-to-market operations Strategic decision to move upmarket for higher ASP and better unit economics GTM Lessons For B2B Founders: Let the market dictate product-market fit, not your vision: Zach emphasized that "the founder doesn't get to dictate product market fit. The market dictates product market fit." After conducting 100+ customer discovery calls, Rhumbix pivoted from their original wearables IoT concept when customers consistently said they'd pay immediately for digital time cards instead. B2B founders must listen to market signals over their initial product vision and be willing to pivot when customers clearly articulate a different, more urgent need. Find intrinsic motivations in early customers: Rhumbix secured their first customers by identifying intrinsic motivations beyond the product itself. One customer was a tech-savvy IT director excited about digitizing workflows, while another was a fellow veteran who wanted to support Zach's veteran-founded company. B2B founders should look beyond product fit and identify personal or professional motivations that drive early adopters to take risks on unproven solutions. Be intentional about market segment alignment: Zach's most important go-to-market decision was pivoting upmarket to focus on customers willing to spend $5K-$10K rather than trying to serve everyone. Small customers were "a drag on professional services and customer success" compared to larger ones. This strategic focus led to higher NPS scores, more evangelistic customers, and increased referrals. B2B founders must align their product development, pricing, and go-to-market strategy around a specific market segment rather than pursuing a "sell to anyone" approach. Leverage founder-market fit for category creation: In construction, an industry skeptical of technology vendors without domain expertise, Zach's authentic background as a Navy veteran who managed construction projects was crucial for credibility. His "workers first" positioning wasn't just marketing—it influenced product decisions and resonated with industry buyers who could spot inauthentic positioning immediately. B2B founders entering traditional industries should leverage authentic domain expertise as a competitive advantage in both sales and product development. Embrace pivots as smart business strategy, not failure: Initially viewing pivots negatively, Zach learned that "almost all successful companies have pivoted" and that experienced entrepreneurs use pivots strategically to find product-market fit. When they updated investors about moving away from hardware to pure SaaS, the response was overwhelmingly positive due to better unit economics and reduced complexity. B2B founders should reframe pivots as intelligent responses to market feedback rather than admissions of failure. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM
At Metro Connect 2025, Bryan Hasegawa, CFO & COO of LightRiver, shared insights on network innovation, emerging technologies, and strategic growth initiatives for the year ahead.In this interview, Bryan discussed:LightRiver's leadership in network innovation, recent projects, and key developments from 2024How LightRiver is adapting to the rise of 5G, AI, and IoT, including its work with hyperscalersThe role of flexOPS in proactive network management, helping customers maintain network health, reduce downtime, and optimize operationsStrategic priorities for 2025, and how LightRiver continues to deliver value in an evolving digital landscape
Agility can often get framed as driving massive transformation—but sometimes it's the milliseconds that matter. When every digital moment counts, small gains in speed and efficiency can have a disproportionately large impact on customer lifetime value and brand loyalty. If you could speed up every digital interaction your customers have with your brand by a full second, what would that be worth to your business?Today we're going to talk about how even seemingly minor improvements in speed and performance can have outsized impact on customer experience—and revenue. To help me discuss this topic, I'd like to welcome Jaxon Repp, Field CTO at Harper. About Jaxon ReppJaxon Repp, Field CTO at Harper, has over 25 years of experience architecting, designing, and developing enterprise software. He is the founder of three technology startups and has consulted with multiple Fortune 500 companies on IoT and Digital Transformation initiatives. A partially-reformed developer, he understands what it's like to wrestle with technology instead of benefiting from it, and believes passionately that if the Jetsons never had an episode where a config file error brought down the food-o-matic, it surely should not be a problem now. RESOURCES Harper: https://www.harpersystems.dev/ The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Peggy Smedley and Akli Adjaoute, entrepreneur, founder, Brighterion and author, Inside AI, talk about his journey with AI (artificial intelligence)—and the role across industries. He says AI is powerful when it is used well. They also discuss: If AI is going to take over our jobs. Some of the most exciting tasks AI will help us do. The risks surrounding gen AI and ChatGPT—and how we ultimately build intelligence. exponion.com (6/17/25 - 925) What You Might Have Missed: An AI First Organization Work from Anywhere An Era of Robots in Business IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Akli Adjaoute, entrepreneur, founder, author This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
Peggy Smedley and Josué Velázquez, research scientist and lecturer, MIT Center for Transportation and Logistics, talk about sustainability in supply chains. He says sustainability is part of MIT's core mission, which focuses on solving the problems of humanity. They also discuss: What happens in the sustainable supply chain lab. How generative AI is impacting the supply-chain sustainability conversation. How companies can approach Scope 3 emissions. josue.mit.edu (6/17/25 - 925) What You Might Have Missed: Build Resilient Businesses Smarter Manufacturing with Gen AI AI as a Collaborator IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Josué Velázquez, MIT Center for Transportation and Logistics This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
Peggy explores the role of AI (artificial intelligence) in the future of work, looking at real numbers and success opportunities. She explains how AI is shifting skills needs in many industries, pointing to recent research. She also discusses: A gen AI history lesson and the impact it will ultimately have in the future. A PwC claim that AI is making people more valuable, not less, even in the most highly automatable jobs. A new collegiate initiative for new manufacturing—and the pillars that are essential. peggysmedleyshow.com (6/17/25 - 925) What You Might Have Missed: Stronger Supply Chains in 2025 AI Comes to Construction Cameras Manufacturing with the IoT in 2025 IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.
June 16, 2025: Philipp von Gilsa, CEO of Kontakt.io, joins Bill Russell for the news. What happens when America's hospitals reach dangerous occupancy thresholds that could make them unable to function properly? And as workplace violence against healthcare workers spikes, what combination of technology and process can effectively protect staff? The conversation delves into the tension between technology capabilities and practical healthcare applications, questioning whether approaches to new innovations like AI are simply recycling the same discussions we've had about cloud and IoT in previous years. As healthcare leaders face these converging challenges, how can they remain focused on core priorities? Key Points: 02:22 America's Hospital Bed Shortage Crisis 15:14 Overpromising and Underdelivering 21:21 Workplace Violence in Hospitals News Articles: America's Hospital-Bed Shortage Is About to Become a Crisis Connected health needs more provider collaboration for better data integration AHA report finds workplace and community violence costs hospitals more than $18 billion annually X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer
Meet Dr. Bo Wen, a staff research scientist, AGI specialist, cloud architect, and tech lead in digital health at IBM. He's joining us to discuss his perspective on the rapid evolution of AI – and what it could mean for the future of human communication… With deep expertise in generative AI, human-AI interaction design, data orchestration, and computational analysis, Dr. Wen is pushing the boundaries of how we understand and apply large language models. His interdisciplinary background blends digital health, cognitive science, computational psychiatry, and physics, offering a rare and powerful lens on emerging AI systems. Since joining IBM in 2016, Dr. Wen has played a key role in the company's Healthcare and Life Sciences division, contributing to innovative projects involving wearables, IoT, and AI-driven health solutions. Prior to IBM, he earned his Ph.D. in Physics from the City University of New York and enjoyed a successful career as an experimental physicist. In this conversation, we explore: How Dr. Wen foresaw the AI breakthrough nearly a decade ago The implications of AGI for communication, reasoning, and human-AI collaboration How large language models work. What AI needs to understand to predict words in sentences. Want to dive deeper into Dr. Wen's work? Learn more here! Episode also available on Apple Podcasts: http://apple.co/30PvU9C