Podcasts about Superdry

Today we're joined by Shani - Shani has worked for Arcadia, Tesco, Tie Rack and Superdry - all large Uk retailers but with very different buying offices and Shani is here to tell us all about it. It's a really raw and honest talk about how retail used to be and the stereotypical situations you would hear about in Buying offices.Katy and Shani met at university studying the same Fashion Retail Buying course (20 years ago!) and lived together at their first jobs in London. We dive into the stories of the struggles, dramas and hilarious moments as they entered the world of buying. We talk about why Shani decided to study at De Montfort and her inspiring lectures Helen Dunn and Pippa Clarkson- what a difference it makes when your taught by someone who has come from industry!Shani talks us through her career history as she climbed the ladder from a visual merch role at Topshop right through to a Senior Buyer level at Superdry. We talk about how grateful she was to get that first opportunity at Burton (thanks Jane!) after taking a risk to move to London without a job!  Shani's story is a real rollercoaster ride of different retailers departments and demands, as we hear all about the different buying structures she has worked within, how to manage up & down when you land that first promotion, and how to navigate working for a company that does not have any processes! We hear all about why Shani loved her time in buying from the travelling, the buzz of being able to make some big decision that will make a difference, but most of all the incredible people you meet along the way. They are your tribe, we are all similar in our thinking and determination to succeed with passion and excitement for what we do. Our key takeaways are: Take a risk if it feels comfortable it's not going to challenge you or change your journey! The right balance of Buying AND Merchandising skills is so important for a businesses survivalIts can be a very uncertain environment as you could be moved around departments at a moments notice, just remember though it's great to challenge yourself with a new category and take it as a compliment your obviously doing something right! Oh and ALWAYS have biscuits - sign offs, supplier meetings, or toddler tantrums!If your a buyer listening to this and would love to join us for a chat on the podcast, get in touch- we would love to have you on to share your experience with others to inspire and inform anyone looking to join the wild world of retail buying. Drop us a DM via instagram or send us an email hello@buyingandbeyond.comEveryday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support

In this Checkout episode, we sit down with Roger Lee, Head of Digital Marketing at Brand Collective, to uncover the tools and tactics behind his success managing 17 brands, including Reebok and Hush Puppies. Roger shares his excitement about the ongoing rebrand of Shoes & Sox, reveals why Shopify is essential to his workflow, and talks about how the book Catch of the Decade has inspired his approach to risk-taking and growth. He also discusses how time management is one of his biggest challenges and how Impact.com is helping his team streamline their affiliate programs to save time and drive results.Check out our full-length interview with Roger Lee here:Main episode linksThis episode was brought to you by… Impact.comAbout your guest:Roger Lee has spent two decades in digital marketing, helping retailers drive additional online sales through paid marketing channels. Roger currently heads up the performance marketing team at Brand Collective, managing the paid search, paid social, affiliate and programmatic advertising for 17 brands including Reebok, Superdry and Shoes & Sox. From Commission Junction in the UK and GrowthOps in Australia, Roger has a deep history in affiliate marketing and is a long time partner of Impact.com. About your host:Nathan Bush is the host of the Add To Cart podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.Please contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

I'm honoured to welcome Claire Seeber to The Debra Shepherd Podcast this week. Claire is a Career and Leadership Coach, Trainer, Speaker, Podcast Host and Author of the book 'Less Hustle, More Happy'. Claire is an expert in career development and leadership and blends her experience in business, HR and communications to ensure that people are better able to show up and have the most impact on themselves, their teams and their organisations that they can feel proud of. Claire has worked with or for some of the world's most well-known brands including NBC Universal, Fortescue Metals Group, Chevron, Superdry, Mineral Resources and Colgate-Palmolive. Claire has also been featured in Huffington Post, Business News, The West Australian and Take 5. Claire believes that we can do serious work, but not take ourselves too seriously, and she aims to bring that attitude into everything she does. In this episode, Claire shares her incredible business story and we talk about her book, ‘Less Hustle, More Happy'. HIGHTLIGHTS The heart of Claire's book, Less Hustle More Happy.  Redefining your definition of success. Contributors factors and layers that lead to disengagement at work and business. The importance of integrating more human being and less human doing in the way we work. The future of work and the importance of flexibility and adaptability. Claire discusses the shift in conversations around how we work resulting from a multi-generational workforce and the pandemic. How relationships accelerate growth. Why having a career strategy is essential. How to create a happiness culture where people come first. Plus, more! LEAVE A REVIEW ON APPLE PODCASTS If you enjoy the podcast, leave a 5 star review. Let me know your favourite episode, interview, biggest takeaway or most inspiring moment. Follow or subscribe to the show to be notified when new episodes are released.    SHOW NOTES   Get all episode show notes here:   www.debrashepherd.com.au/debra-shepherd-podcast   CONNECT WITH CLAIRE www.claireseeber.com.au Instagram @eatingyourcaketoo CONNECT WITH DEBRA  www.debrashepherd.com.au Instagram @_DebraShepherd   Get my FREE audio: The Power of Simplicity. 9 powerful reasons why simplicity will transform your life and business. www.debrashepherd.com.au/the-power-of-simplicity

In this episode of Add To Cart, we sit down with Adam Furness, Managing Director of Impact.com APAC, and Roger Lee, Head of Digital Marketing at Brand Collective. To take a look at the future of partnership strategies. Adam discusses how partnerships are transforming the growth of global brands like Uber, Airbnb, and Canva by automating and scaling collaboration with influencers, affiliates, and more—driving as much as 30% of total revenue for some brands. They discuss why brands are trading traditional funnels for continuous advocacy loops and Roger reveals how they're leveraging Impact.com to build efficient and scalable affiliate programs across Brand Collective's 17 brands, including Reebok and Hush Puppies, contributing to a 20% uplift in online sales.This episode was brought to you by:Impact.com About your guests:Adam Furness is the Managing Director of Impact.com APAC, where he is transforming how brands leverage partnerships to drive growth and engagement. With over two decades of experience in digital and media technology, Adam has helped global brands such as Uber, Airbnb, and Ticketmaster unlock the full potential of partnership automation. Under his leadership, Impact.com has become the leading platform for managing all types of partnerships, from influencers and affiliate marketing to B2B collaborations and content commerce. Roger Lee has spent two decades in digital marketing, helping retailers drive additional online sales through paid marketing channels. Roger currently heads up the performance marketing team at Brand Collective, managing the paid search, paid social, affiliate and programmatic advertising for 17 brands including Reebok, Superdry and Shoes & Sox. From Commission Junction in the UK and GrowthOps in Australia, Roger has a deep history in affiliate marketing and is a long time partner of Impact.com. About your host:Nathan Bush is the host of the Add To Cart podcast and a leading ecommerce transformation consultant. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email. Hosted on Acast. See acast.com/privacy for more information.

New stimulus measures are being introduced by China's central bank to reduce interest rates on existing mortgages. Devina Gupta speaks to lead economist Betty Wang.Also, is fashion giant Shein benefiting from tax loopholes in the UK? The boss of a popular clothing chain Superdry thinks so, we find out more…And - Singapore sees the biggest corruption scandal in its recent history, we look at why this conviction has had a huge global interest.

Sean Farrington sits down with Superdry boss Julian Dunkerton, who doesn't hold back on Shein. Plus The Friedkin Group has agreed a deal to buy Premier League club Everton.

The FTSE 100 has continued its recent rally with the index up 36 points in early trading at 8,259. Sterling is also going well with the pound hitting a twelve-month high against the dollar after yesterday's GDP data. Britain's economy grew by 1.4% year-on-year in May, outstripping the expected growth rate of 1.2% and doubling April's 0.7% gain. Privately-owned UK-based chipmaker Graphcore has been acquired by SoftBank, the owner of Nasdaq-listed British chipmaking giant Arm. The deal's value is estimated at over $600 million, below the $700 million previously raised in venture capital, and significantly less than Graphcore's $2.5 billion valuation in 2020. Emerging markets-focused fund manager Ashmore saw net outflows swell to US$2 billion in its latest quarter, although it stated that market returns had been positive. Finally, distressed fashion chain Superdry PLC will have its last day of trading on the London Stock Exchange today, bringing its listing to an end after 14 years. #proactiveinvestors #marketreport #ftse #ftse100 #footsie #gdp #graphcore #softbank #arm #ashmore #superdry #invest #investing #investment #investor #stockmarket #stocks #stock #stockmarketnews

To quote Sir Francis Bacon, “Some books are to be tasted, others to be swallowed, and some few to be chewed and digested.” Therefore, it is my absolute pleasure to introduce our global Investing Matters audience to the Investor, Mentor, Keynote speaker, Business Development guru, Multi award winning Fund Manager and global bestselling author of one of the best investing trading books, ‘The Art of Execution: How the world's best investors get it wrong and still make millions' - the global investment thought leader Lee Freeman-Shor. Lee left school with ambitions to become a Chef. However, he discovered he did not like the unsociable hours. He then returned to education to study and attained at Law degree at Nottingham Trent University. Alas he didn't have the desire pursue the path of a legal sector profession. “Through unplanned serendipity”, Lee qualified to become an Independent Financial Adviser (IFA) thus commencing his professional finance/investing journey. His role as an Investment Development Manager, with AXA Winterthur in March 2002, was followed by the same role at Schroders in September 2004. Then, his previous boss at Winterthur, who moved to Skandia Asset Management as their CIO, asked Lee to join him on the Investment Research side of Skandia with the possibility of eventually running money in October 2005. To quote Lee, “the rest is history.” From October 2005, Lee went onto be the Fund Manager for the $1bn+ Best Ideas Fund Range. Previously Co-Head of the Equities Research team, he co-managed a 10-person, multi-national team and had direct responsibility for the research and monitoring of all equity managers used across Skandia's platforms, including multi-manager funds, single strategy funds, guided-architecture ranges and much more. The significant success that Lee achieved at Skandia Asset Management led to be him being recognised as one of the World's Top Fund Managers in the inaugural Citywire 1000 report: for the performance of the Skandia European Best Ideas, Skandia Global Best Ideas and Skandia UK Best Ideas funds. Following the merger of Skandia Investment Group and Old Mutual Asset Management in 2012, Lee became a Fund Manager for Old Mutual Global Investors from June 2012 until May 2018. During this time, he went on to manage many more billions per year, including bonds, multi-asset funds of funds, winning mandates and managing a larger number of global fund managers. In this insightful and fascinating Investing Matters interview, discover how the multi-award-winning Fund Manager and international bestselling author Lee Freeman-Shor, researched over a period of seven years. Hear about the investing habits of forty-five of the best Fund Managers in the world that he had allocated between $25m and $150m during that time. Hear about ‘The Winners checklist', ‘being greedy when winning' and much more, including… -Serendipity -Importance of proper mentoring -Equity Management / Best ideas -The Kelly Criteria -Risks -The genesis of the global bestselling book, The Art of Execution -Learning the about the characteristics, mindset & straits of individuals & fund managers -Performance & investing performance hit rates - Discover the five distinct tribes and habits of investors: Assassins, Hunters, Rabbits, Connoisseurs and Raiders -Best strategies for when you are experiencing a losing investment -Best strategies for when you are experiencing winning investment -The Wingman, the trading tool -Psychology -Biases impact even professional investors -Overconfidence bias -Confirmation bias -Endowment Bias -Anchoring bias -Sunken cost bias -The boredom factor -Price targets are bad -Dealing with losing trades -Why price targets are bad -British American Tobacco, Superdry, Bitcoin, Nvidia, Gold, ETFS, S&P 500, Mining stocks -Long-term investing & compounding are key -Ride / run your winners -Cultivate multibaggers -Personal investing strategy -Investing & much more We hope you enjoy this podcast, and we look forward to hearing your feedback. Please subscribe to this podcast on your platform of choice and follow the @InvMattPodcast on Twitter.

世界中で旋風を巻き起こしたイギリス発のファッションブランド「Superdry」。／かつて、創業者がたまたま訪れた日本の飲食店で、「スーパードライ（ビール）」に出会い、それをきっかけにして立ち上げたブランドだと言われてます。／クールでスポーティ&スタイリッシュなデザインとヘンテコ日本語のコラボを目にして、思わず日本にお土産として買って帰った方も多いのではないでしょうか…？／その有名なキャッチコピー「Superdry（極度乾燥しなさい）」は、日本のSNSでも何度か話題になりましたね。／その世界的ブームからもう10年以上。／なんと…／なんと……／あの”私たちのSuperdry”が変わってしまったというのです…！（皆さん知ってましたか？）／今日はそんなSuperdryについて、SinとMizでおしゃべりしました。／よかったら聞いていってください▶︎"What's 妄想ロンドン会議?：日本に居ながらロンドンカルチャーを遊び尽くそう！オトナ女子ふたり（Miz&Sin）による、ロンドンニュース・英国Film／Stage／Drama／Book・英会話情報。神戸在住時々ロンドン。▶︎X (旧twitter)：twitter.com/mosolondon ▶︎MAIL：mosolondon@gmail.com

With the news that Superdry and Cazoo are fighting insolvency, and with Topps Tiles and ShoeZone both this week reporting losses in 2023, Chris digs deeper into Superdry to identify where it all went wrong for the stock. Diary of a UK Stock Investor Podcast is a show for everyday long-term retail investors, hosted by Chris Chillingworth. The podcast is unique in that it serves as a place for Chris to reflect on the highs and lows of long-term UK stock investing, as well as sharing detailed updates on how his own portfolio is growing. With new episodes every Thursday, and a detailed update on his quest to reach £1,024,867 in portfolio value by 2043, episodes often discuss investing education, strategy, mindset, ideas and even stock picks and analysis. The show, which now has an active following of over 4000 downloads a month, is curated by Chris Chillingworth, a UK investor for over a decade whose stockpicks have achieved a 15.9% annual average return between Jan 2014 - Jan 2024. Email Chris at the show on chris@chrischillingworth.com Checkout the website https://chrischillingworth.com 

In this episode of Add To Cart, we checkout Brendan Gillen, Chief Ecommerce Officer at Fight Gear Direct and CEO and Founder of The Ecommerce Factory, delivering advice and coaching to help store owners, ecommerce businesses and founders grow, optimise and scale their ecommerce businesses. You might recognise him from his black hat and outrageous facial expressions in his YouTube clips. His client list includes The Horse and Superdry and he's been in the Top 50 people in Ecommerce list for the last three years running.Links from the episode:Brendan Gillen from Fight Gear Direct: A Practical Ecommerce Training Workout | #398Fight Gear DirectQuestions answered in the podcast:What is the weirdest thing you've ever bought online? Who is your favourite retailer? Which retail fad do you wish was history?Can you recommend a book or podcast that our listeners should immediately get into? Finish this sentence. The future of retail is… About your host: Nathan Bush from Add to Cart Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.About your co-host: Brendan Gillen from Fight Gear DirectWorking with some of the world's leading and most iconic brands, Brendan strives to help them lead the way in innovation and best practice digital marketing and ecommerce. As a digital professional, he has a strong background in technical project delivery, creative marketing concepts and hands on digital design. Throughout his business career Brendan has worked in, led, started, built, invested in and successfully sold a number of businesses both online and offline which has given him real world, tangible learning that he can now apply in my everyday work.You can contact Brendan at LinkedInPlease contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

In this week's episode of the Investor's Champion Podcast. We hear Chris and Lee run through key news events covering Bitcoin, Blackrock hits $10.5 trillion AuM, Tesla lays off 10% of its work force, ASML – 3rd largest company in Europe, LVMH, EasyJet (EZJ), Superdry (SDRY), Dr Martens (DOCS), Chapel Down (AIM:CDG), Ashtead Technology (AIM: AT.), Renold (AIM:RNO), Everyman Media Group (AIM: EMAN), Team17 Group (AIM:TM17), INSPECS Group (AIM:SPEC) and Keystone Law (AIM:KEYS), Timestamps: 1:10 Bitcoin 2:30 Blackrock 5:10 Tesla 6:20 ASML – 3rd largest company in Europe 7:30 LVMH 9:30 EasyJet 10:30 Superdry and Dr Martens 13:20 Chapel Down Wines 18:10 Ashtead Technology 19:00 Renold 22:10 Everyman Media Group 25:50 Team 17 and INSPECS Group 29:50 Keystone Law Hope you enjoy this episode and have a wonderful day. If you like this episode, please let us know by subscribing for future company reviews and insightful conversations about the markets, portfolio management and stock analysis. Links & Resources: Visit Investor's Champion website here: https://www.investorschampion.com/ Follow Investor's Champion on X here: https://twitter.com/investchampion  Disclaimer: This presentation is for educational purposes only. All opinions and information are for demonstrational purposes and do not constitute investment advice. Trading and investing carries a high level of risk and are not right for everyone. If you need financial advice, consult with a regulated financial adviser in your country before making any decisions.

THE BEST BITS IN A SILLIER PACKAGE (from Wednesday's Mike Hosking Breakfast) Hosk Is Such a Downer/The News Is Stuffed/When You're a Slow Reader/Our Issues Are Aussie's Too/My Favourite ShirtsSee omnystudio.com/listener for privacy information.

Today's guest owns a business that sells fight gear, but don't worry, we won't be quizzing you on how well you know your MMA from your Muay Thai, but we will be bringing you plenty of knockout ecom tips. Brendan Gillen is Chief Ecommerce Officer at Fight Gear Direct and CEO and Founder of The Ecommerce Factory, delivering advice and coaching to help store owners, ecommerce businesses and founders grow, optimise and scale their ecommerce businesses. You might recognise him from his black hat and outrageous facial expressions in his YouTube clips. His client list includes The Horse and Superdry and he's been in the Top 50 people in Ecommerce list for the last three years running. In this episode, Brendan shares why it helps to care about the product you're selling, the importance of owning your supply chain and the way he's using ChatGPT for data analysis.Links from the episode:Shopify Plus (sponsored)Deliver in Person (sponsored)Questions answered:How important is engagement?What are the most common myths in ecommerce?What's your favourite story of a founder you've been able to coach to turn something around? This episode was brought to you by… Shopify PlusDeliver In PersonAbout your host: Nathan Bush from Add to Cart Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.About your co-host: Brendan Gillen from Fight Gear DirectWorking with some of the world's leading and most iconic brands, Brendan strives to help them lead the way in innovation and best practice digital marketing and ecommerce. As a digital professional, he has a strong background in technical project delivery, creative marketing concepts and hands on digital design. Throughout his business career Brendan has worked in, led, started, built, invested in and successfully sold a number of businesses both online and offline which has given him real world, tangible learning that he can now apply in my everyday work.You can contact Brendan at LinkedInPlease contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

Las actas de la última reunión del BCE revelan que los miembros del Consejo de Gobierno confían en que la inflación volverá al objetivo del 2% y que hay argumentos a favor de empezar a bajar los tipos. El índice PMI servicios de la eurozona coge impulso y continúa en expansión, al subir en marzo a 51,5 desde los 50,2 de febrero. Sorpresa positiva en la inflación suiza, tras caer al 1% en marzo desde el 1,2% de febrero. En clave empresarial, la marca de ropa británica Superdry está en "apuros" para su supervivencia mientras la farmacéutica Sanofi llega a un principio de acuerdo para resolver 4.000 demandas en EEUU que vinculan su medicamento para la acidez estomacal Zantac con el cáncer. El grupo de lujo Kering, propietario de Gucci, compra a Blackstone un edificio en Milán por 1.300 millones de euros. Como todos los jueves hablaremos de seguros y de las ventajas de tener a un corredor de seguros con José Luis García-Ochoa, de la correduria de seguros García-Ochoa. En Expansión y Ciclo, el Tesoro coloca 6.568 millones de euros en una emisión de bonos y obligaciones del Estado elevando la rentabilidad por la referencia a 10 años. Y el ministro de Economía, Carlos Cuerpo, anuncia una nueva herramienta para hacer seguimiento de los fondos europeos. Los temas de la actualidad los debatiremos en la Tertulia de Cierre de Mercados con Pedro Fernández, empresario y abogado, y Rafael Moreno, ceo de la firma de consultoría The Values Corner.

This week's guest is Flor Pereira, a NYC based latin creator. She recalls her move from Argentina, switching careers and uprooting her life. Other topics we discuss include: Moving to NYC and recalling the transition: struggles, lessons and changes Career change from being a lawyer in Argentina to full time creator in NYC Embracing different chapters in life and taking chances/ risks Using Envy and Triggers as a positive way to reflect on your life  Transitioning into motherhood and Role of Social Media as a Mom The realities of being a mom especially during the newborn stage: power of the quote “days are long but years are short” Opening up about being introvert as a content creator  Feel free to leave a positive review on Apple Podcasts if you enjoyed this episode and be sure to share this with a friend! You can also email any questions or feedback to ⁠thecityconfessions@gmail.com⁠. ABOUT FLOR: Flor Pereira is a 35 year old digital creator. She was born in Argentina but has been based in New York City since 2016. She created ⁠Penny Lane Blog⁠ in May 2010 as a personal outlet for her ideas. With time, she redefined her site's style and the topics she talked about, now focusing on fashion, beauty & skincare, and traveling. In the past couple of years she has partnered and is currently working with brands such as Asos, bareMinerals, Blink Beauty, Carolina Herrera, Coach, Dr. Martens, Eva Hair NYC, Google, MAC Cosmetics, Macy's, Otterbox, Primark, River Island, Sephora, Skinny Dip London, Steve Madden, Superdry, Teen Vogue, TOMS, TRESemmé, Ulta Beauty, Zappos and more. Although time has passed and her audience has grown, she still connects with her followers on an everyday basis, creating content that is inspirational but also relatable. At the moment, she is also working on an app & some other projects to be revealed soon! Links: INSTAGRAM http://instagram.com/flopereira  TIKTOK https://www.tiktok.com/@iamflopereira  BLOG http://pennylaneblog.com  PERSONAL SITE http://flopereira.com --- Support this podcast: https://podcasters.spotify.com/pod/show/thecityconfessions/support

Beatrice Lafon is a top retail troubleshooter, having been CEO of Claire's Accessories, NED of SuperDry, a board member of Pizza Express and many more powerful retail brands. She is here to tell you about the life and sacrifices of a successful CEO and how to become one. Whether you're a seasoned CEO or even an aspiring one, and are interested in gaining insights into the world of retail, the hard choices you make as a CEO and how to live with them, or just want to reflect on your own leadership journey, then this episode is a must-watch. Timestamps: 00:00 - Trailer 02:52 - Joining Marks & Spencers 08:51 - Deciding to Go Down the Business Route 15:56 - Moving From a Big Business to a Small One 18:54 - The Hardest Thing About Working With Private Equity 22:14 - What Beatrice Was Most Proud of in Her Role at Claire's 25:00 - The Retail Business Then vs. Now 29:54 - What the Younger and Older Generation Take for Granted 33:57 - What is Required Now to be a CEO? 37:06 - Why the Ability to Listen is the Best Quality a Leader Can Have 44:07 - Why Beatrice Stepped Down as Claire's CEO 49:12 - Have You Sacrificed Your Personal Life as a CEO? 51:16 - Advice For Your Younger Self 53:43 - Making Mistakes 55:41 - Planning for the Unexpected: Death and Divorce 01:02:31 - Defining Success and Failure 01:06:45 - Sports and Leadership 01:12:04 - Why Life Doesn't Have to be Hard 01:18:04 - The Best Piece of Business Advice You've Been Given With 40 years of experience in retail, spanning from executive roles in blue chip companies like M&S and J Sainsbury's to leading turnaround efforts for PE-backed businesses such as Claire's and Kondor, Beatrice is a seasoned expert in financial restructuring and operational leadership. She's currently serving on multiple boards and driving restructuring efforts for companies like Pizza Express Group PLC. Beatrice Lafon: LinkedIn: https://www.linkedin.com/in/doctorbeatricelafon/ Maria Hvorostovsky: LinkedIn: https://www.linkedin.com/in/mariahvo/ Instagram: https://www.instagram.com/mycareerwithmaria/?img_index=1 TikTok: https://www.tiktok.com/@maria_hvo X: https://twitter.com/mhvorostovsky HVO Search: https://www.hvosearch.com Podcast filmed, edited and produced by: https://www.londonbeautyphotographer.com Need help HIRING – http://www.hirewithmaria.com SUBSCRIBE, COMMENT AND GIVE IT THE THUMBS UP LEAVE A REVIEW: If you're listening on Apple Podcasts make sure to Follow, Rate, and leave a REVIEW.

Email Us: TheDayAfter@THENEWBLXCK.com WhatsAPP: 07564841073 Join us in our twitter community - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://shorturl.at/jkrNQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Day After, (00:00) Intro: (16:58) Headlines: Scarlett Jenkinson and Eddie Ratcliffe named as Brianna Ghey's teenage killers, Iran says US strikes are a ‘strategic mistake', Michelle O'Neill makes history as Northern Ireland's first nationalist first minister (21:12) What You Saying? Should we introduce Baby boxes/hatches to the UK!?

During the Superdry plc earnings call conducted on Friday, January 26th, 2024, the company's executives released their earnings report, giving insight into the company's performance over the first half of the year. The CEO during the call acknowledged to investors, "Our cost efficiency program is set to deliver in excess of £40 million worth of savings in this financial year, with over £20 million already achieved in H1." Even amidst a challenging retail market and substantial external pressures, Superdry reportedly made significant strides within its turning program, according to its earnings call. Superdry's approach, as revealed during the call, involved a substantial shift towards focusing on transitional garments and intelligent seasonal management. The company reported a strategic move towards clearing aged stock and reducing inventory levels, reporting specific success within their Afghan coat and Athletic Essentials and Party ranges. The company in the earnings call recognized the difficulties faced during the first half of the year. The CEO shared, "The first half of the year has been characterized by a challenging consumer retail market. Whilst financial performance has proven softer than anticipated, this has clearly been impacted by a number of external and macro factors as well as some of the strategic decisions taken as part of our turnaround program." Superdry, according to the earnings call information, identified the need to lessen their reliance on heavyweight jackets, instead diversifying their product offerings with a greater focus on items like knitwear, fleece, and transitional products. The company commented on their efforts to adapt to consumer demand, revealing weather patterns' significant impact on their retail performance. Nearing future, Superdry has pledged to continue its cost-efficiency program with an emphasis on fixed cost reductions. The company has an outlined ambition to streamline its operations and establish a clear operating model as part of their renewed strategic direction. Finally, results from the earnings call reveal Superdry's proactive measures in place to navigate ongoing financial challenges, potentially enhancing their financial performance and prospects within the market. In response to what the company acknowledged in the earnings call, Superdry's strategies include product innovation, enhancing the consumer experience, and promptly responding to changing consumer trends. Alongside cost reductions and store estate reshaping, Superdry has also shown interest in exploring potential brand intellectual property sales. However, it is worth bearing in mind that these are company's stated plans and should not be construed as guaranteed success. Based on the information provided during the earnings call, there remain substantial external factors and market challenges that Superdry plc continues to face. SDRY Company info: https://finance.yahoo.com/quote/SDRY/profile For more PSFK research : www.psfk.com  This email has been published and shared for the purpose of business research and is not intended as investment advice.

Email Us: TheDayAfter@THENEWBLXCK.com WhatsAPP: 07564841073 Join us in our twitter community - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://shorturl.at/jkrNQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Day After, (00:00) Intro: (26:09) Headlines: Three US troops killed in drone strike on US base in Middle East, King will not carry out royal engagements for up to a month as he recovers from surgery, Labour MP has whip suspended for controversial Gaza tweet about Holocaust Memorial Day (31:33) What You Saying? Making food vs Eating food vs Feeling satisfied: What's more important to you??

How make friends with some of the worst people in Japan. That includes me, Leave a message: https://www.speakpipe.com/chunkmcbeefchest chunkmcbeefchest@gmail.com Donate https://www.paypal.com/paypalme/chunkmcbeefchest Podcasts https://chunkmcbeefchest.com/ https://ninjanewsjapan.com/ Gaming https://www.youtube.com/@chunkmcbeefchestgames https://www.twitch.tv/chunkmcbeefchest Movies https://www.youtube.com/@CMcBIMDB Other things https://montanaeldiablo.com/ https://www.tiktok.com/@chunkmcbeefchest https://www.instagram.com/chunkmcbeefchest/ https://twitter.com/NinjaNewsJapan https://twitter.com/VelociPeter https://mstdn.social/@Chunkmcbeefchest https://www.facebook.com/ninjanewsjapan

David Mooney and The Athletic's Manchester City correspondent Sam Lee discuss the difference in narratives between Manchester City's financial charges compared to Everton's punishment and potential issues for Nottingham Forest. Plus, Sam delves into why Superdry are filing a trademark claim against Citywww.lmtpod.comA longer version of this episode is available earlier and ad-free via subscription on Memberful.Email: hello@LMTpod.comWebsite: www.LMTpod.comTwitter: @LMTpodInstagram: @LMTpodTikTok: @LMT_pod Hosted on Acast. See acast.com/privacy for more information.

Kevin and Kieran look into Stoke City's latest accounts, which show the club made a loss last year of £12.7m, and find out why Superdry has requested an injunction to stop Manchester City from using its name. COVERED IN THIS EPISODE: - 777 Partners and Everton - Stoke City losses - Walsall accounts - Taunton Town - Chelsea, Bournemouth and Kilmarnock issue new shares - Hampton and Richmond Borough - European stadiums and entertainment - Superdry and Manchester City - Crystal Palace free coach travel Follow Kevin on X - @kevinhunterday Follow Kieran on X - @KieranMaguire Follow Producer Guy on X - @guykilty Follow The Price of Football on X - @pof_pod Support The Price of Football on Patreon: https://www.patreon.com/priceoffootball Check out the Price of Football merchandise store: https://the-price-of-football.backstreetmerch.com/ Visit the website: https://priceoffootball.com/ The Price of Football is a Dap Dip production: https://dapdip.co.uk/ contact@dapdip.co.uk Learn more about your ad choices. Visit podcastchoices.com/adchoices

Manchester City are at the centre of a law suit filed by outfitter Superdry alleging an infringement of their trademark. --- Send in a voice message: https://podcasters.spotify.com/pod/show/nwosu-chizoba-david/message

Alle Infos zu ausgewählten Werbepartnern findest du hier.  Das Buch zum Podcast? JETZT BESTELLEN.  Lieber als Newsletter? Geht auch.  Größter ETF der Welt wird immer größer. Superdry wird immer kleiner. Affirm profitiert von der Walmart-Größe. Und die UBS profitiert von ihrer Wealth-Management-Größe, die Investoren anlockt und Hoffnung auf eine Kursverdopplung macht. Ob Schönheitschirurgie immer sinnvoll ist, kann man in Frage stellen. Fakt ist, dass Schönheitschirurgie fast immer ein gutes Geschäft ist. M1 Kliniken (WKN: A0STSQ) ist der Beweis. Luckin Coffee (WKN: A2PJ6S) ist mittlerweile größer als Starbucks, hat mehr als 10.000 Läden und setzt jetzt auf einen Schnaps-Caffè-Latte. Diesen Podcast vom 20.12.2023, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung. Learn more about your ad choices. Visit megaphone.fm/adchoices

Follow Amer on X: https://twitter.com/amerxmirza Email Us: TheDayAfter@THENEWBLXCK.com WhatsAPP: 07564841073 Join us in our twitter community - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://shorturl.at/jkrNQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Day After, (00:00) Intro: (23:41) Headlines: Rishi Sunak slapped down by statistics watchdog for wrongly claiming debt is falling, Donald Trump ineligible for the US presidency under constitution's insurrection clause, Israel signals readiness for new temporary truce in Gaza as pressure mounts (28:59) Word on Road: Princess Love competing in the world poker tour world championship Celine Dion's sister gives an update on her declining health Owner of Manière De Voir's annoyance with black brits over support (01:15:18) Headlines: New York will set up a commission to consider reparations for slavery, DR Congo-Kenya rebel-group row rattles region, Elderly French couple lose rare African mask case worth millions (01:25:11) The People's Journal: William Ruto sparking Kenyans' anger, Asda reveals higher finance costs as boss defends debt structure, Google to pay compensation to millions of US customers after Play Store court case, Superdry profit warning sends shares to record low (01:33:29) Headlines: US judge orders names of more than 170 Jeffrey Epstein associates to be released, Italy court jails parents for life over 'honour killing' of Pakistani teen, Five children die in fire while father Christmas shopping (01:39:20) What You Saying & Interview - A comprehensive history of the Israel-Palestine conflict: What is this really about?? If peace is ever achieved, what will it look like??

Email Us: TheDayAfter@THENEWBLXCK.com WhatsAPP: 07564841073 Join us in our twitter community - ⁠https://shorturl.at/jkrNQ⁠ The Day After, (00:00) Intro: (15:18) Headlines: Angela Rayner Handed New Role As Keir Starmer Reshuffles Top Team, Gillian Keegan Apologises For Swearing Over School Concrete Crisis, Kim Jong Un 'to Visit Putin For Weapons Talks' (18:50) Word On Road: Actress & rapper, Lightskin Keisha reveals her pregnancy Singer, Ayra Star calls out the headies awards for behind the scenes award Beyoncé's birthday speech (35:02) Headlines: Niger Re-Opens Skies To Civilian Flights, Gabon Coup Leader Brice Nguema Vows Free Elections, Sergei Surovikin 'seen In First Photo' Since Wagner Mutiny (39:09) The People's Journal: New 5.2% interest savings account, Superdry as shares slump to record low, Fuel prices rise again (46:21) Asking For A Friend: I'm black and I'd like to become a police officer (01:33:23) What You Saying? Black Excellence amongst the Youth: What did it take for you to be great? (02:43:27) Headlines: Canada Issues Travel Advisory For LGBTQ+ Residents Visiting US, Israelis Held In Cyprus Over Alleged Rape, Only 3 out of 16 Southern African Development Community (SADC) heads of state attended Zimbabwe President Emmerson Mnangagwa's inauguration (02:46:55) The Reaction: Al Ittihad to make another bid for Salah, Ndombele and Sanchez leave Spurs for Galatasaray, Brazil drop Man Utd winger Antony after abuse allegations, Mo Farah finishes fourth in The Big Half in final London race (02:52:10) Done Out 'Ere (03:00:56) Outro --- Send in a voice message: https://podcasters.spotify.com/pod/show/thedayaftertnb/message

Do you want to know how to navigate modern supply chain challenges and protect product from moisture and mold? Join us as we speak with Mike Hanrahan, Senior Vice President of Superdry International Americas, about the company's strategies for increasing efficiency, lowering costs, and making sure products are protected in transit. Discover the tips you need to navigate the ever-changing supply chain landscape! With special guest: Mike Hanrahan, Senior Vice President of Superdry International Americas Hosted by: Matt Priest and Andy Polk

Why do some people become ‘super spreaders' for fashions and ideas? Why might an acceptance letter from a top University be worth more than a degree from the same establishment? These and many more questions are answered in this episode.My guests are Behavioural Science gurus Paul Craven, Rory Sutherland and Gerald Ashley and this is Part Two of a three part series recorded at the world-famous Abbey Road Studios. Before listening to it, I highly recommend listening to Part One, which you'll find here.

Silvana Bonello is CEO of Oceansapart and former COO of Superdry, having come up through the ranks at Nike and Vans (VF Corporation). Join us as we talk about empowering teams, finding work-life harmony, and fostering inclusive work environments. Silvana's expertise lies in leadership development, team building, and cultivating inclusive cultures. Her experiences highlight the transformative power of empowering teams, blurring boundaries between personal and professional lives, and embracing abundance over fear for enduring business success. We talk about: 1. Redefining Leadership: Silvana's definition of leadership transcends conventional notions, emphasising the creation of environments that inspire team excellence. Discover the transformative impact of holistic leadership, where personal growth and professional success intertwine. 2. Team Success as a Catalyst: Silvana unveils the pivotal role of team success in driving sustainable business outcomes. Explore her passionate approach to harnessing the unique strengths of both feminine and masculine energies, fostering an empowering culture that nurtures creativity and celebrates diversity. 3. Navigating Power Structures: Through her own heartfelt experiences, Silvana sheds light on overcoming challenges from male peers and managers. Learn empowering strategies for women to navigate power structures, stay true to their authentic selves, and cultivate networks of support and inspiration. Silvana's journey serves as a testament to the transformative power of inclusive leadership and harmonising work and personal life. Unleash your leadership potential by embracing transparency, empowering teams, and challenging biases. Let Silvana's personal and emotional insights inspire you to create an environment where everyone thrives, and unlock the extraordinary leader within. Timestamps: 00:00 - Trailer 02:03 - Leadership Insights 05:55 - Gender Energy in Business 10:09 - Nike Leadership Evolution 11:23 - Mentorship & Authentic Leadership 16:38 - Empowerment & Accountability in Leadership 18:15 - Women's Challenges in Team Settings 21:01 - Women's Career Progression Tips 24:02 - Work-Life Balance Strategies 31:14 - Parenting Tips for Working Moms 38:05 - Flexibility & Accountability at Work 44:03 - Career Advancement Strategies 53:01 - Career Barriers for Women & Overcoming Bias 58:58 - Hiring for Potential not Qualifications 60:02 - High Performing Teams & EQ 01:09:52 - Empowering Women in Careers Silvana Bonello: LinkedIn: https://www.linkedin.com/in/silvanabonello1/ Follow me: LinkedIn: https://www.linkedin.com/in/mariahvo/ Instagram:  https://www.instagram.com/mariahvo/ TikTok: https://www.tiktok.com/@maria_hvo Twitter: https://twitter.com/mhvorostovsky HVO Search: [https://www.hvosearch.com](https://www.hvosearch.com/) Podcast filmed, edited and produced by: https://www.londonbeautyphotographer.com/ LEAVE A REVIEW: If you're listening on Apple Podcasts make sure to Follow, Rate, and leave a REVIEW.

Silvana Bonello is CEO of Oceansapart and former COO of Superdry, having come up through the ranks at Nike and Vans (VF Corporation). Join us as we talk about empowering teams, finding work-life harmony, and fostering inclusive work environments. Silvana's expertise lies in leadership development, team building, and cultivating inclusive cultures. Her experiences highlight the transformative power of empowering teams, blurring boundaries between personal and professional lives, and embracing abundance over fear for enduring business success. We talk about: 1. Redefining Leadership: Silvana's definition of leadership transcends conventional notions, emphasising the creation of environments that inspire team excellence. Discover the transformative impact of holistic leadership, where personal growth and professional success intertwine. 2. Team Success as a Catalyst: Silvana unveils the pivotal role of team success in driving sustainable business outcomes. Explore her passionate approach to harnessing the unique strengths of both feminine and masculine energies, fostering an empowering culture that nurtures creativity and celebrates diversity. 3. Navigating Power Structures: Through her own heartfelt experiences, Silvana sheds light on overcoming challenges from male peers and managers. Learn empowering strategies for women to navigate power structures, stay true to their authentic selves, and cultivate networks of support and inspiration. Silvana's journey serves as a testament to the transformative power of inclusive leadership and harmonising work and personal life. Unleash your leadership potential by embracing transparency, empowering teams, and challenging biases. Let Silvana's personal and emotional insights inspire you to create an environment where everyone thrives, and unlock the extraordinary leader within. Silvana Bonello: LinkedIn: https://www.linkedin.com/in/silvanabonello1/ Follow me: LinkedIn: https://www.linkedin.com/in/mariahvo/ Instagram:  https://www.instagram.com/mariahvo/ TikTok: https://www.tiktok.com/@maria_hvo Twitter: https://twitter.com/mhvorostovsky HVO Search: [https://www.hvosearch.com](https://www.hvosearch.com/) Podcast filmed, edited and produced by: https://www.londonbeautyphotographer.com/ LEAVE A REVIEW: If you're listening on Apple Podcasts make sure to Follow, Rate, and leave a REVIEW.

Today on The Day After, (36:46) Headlines: Rishi Sunak sets up review to tackle 'anti-maths mindset', Four dead at 16th birthday party in Dadeville, Alabama (40:01) What you Saying? Achraf Hakimi: Smart man or did he plan to fail? Are prenups a necessity in 2023? (02:11:37) Headlines: RSF and army clash for third day in Sudan, Other police forces have higher rates of sexual misconduct and racism claims than Met (02:15:00) Word on Road: Erica Mena calls out Safaree for gifting two Rolexes, Prayers up for Jamie Foxx, Ariana Grande addresses body shaming comments (02:32:35) The People's Journal: Nicola Sturgeon faces pressure to leave the SNP, Superdry may have to raise new funds, Shoppers in Great Britain switch to frozen food, Chancellor says ‘Britain's economy is back' (02:38:21) The Rotation: ? (03:01:06) Headlines: Russia 'bombs church' in Ukraine on Orthodox Easter Sunday, Delivery driver who was hit by own van passes away (03:04:03 )The Reaction: Premier league results, Arsenal throw away comfortable lead with draw with West Ham United, Joy Joyce loses interim title to Zhang, Pacquaio agrees to return from retirement to fight Conor Benn (03:52:53) Outro --- Send in a voice message: https://podcasters.spotify.com/pod/show/thedayaftertnb/message

EP304 - ShopTalk Recap  ShopTalk 2023 took place at the Mandalay Bay in Las Vegas March 26 – March 29th, and seems fully back to pre-pandemic levels. Over 10,000 attendees, 600 exhibitors, and 50,000 one on one meetings, make ShopTalk the premiere digital commerce event in the US. In this episode we recap everything you may have missed if you couldn't make it to Las Vegas. We also briefly discuss e-commerce in Brazil, around Jason's recent trip to São Paulo. Key Themes At ShopTalk this year: Retail Media Networks Social Commerce and Shoppable Video Artificial Intelligence Retailers Becoming Plaforms Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 304 of the Jason & Scot show was recorded on Thursday, April 6th 2023. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:23] Welcome to the Jason and Scot show this is episode 304 being recorded on Thursday April 6th 2023 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:39] Hey JC and welcome back Jason Scott show listeners Jason you've been burning up the frequent flyer miles I was have all your trips been. Jason: [0:48] I have I just I did a double header I was just in Las Vegas for shoptalk, and then sadly I had to cut out of shoptalk a little early and head down South America to meet with a bunch of pupusas clients I don't I'm not sure I said the portal right there pupusas clients in Brazil so I got two visits Apollo for my second time. Scot: [1:10] People say I don't know you could be in the manual or how to how to pronounce your company's name. Jason: [1:20] But it's got you sound more like relaxed and laid-back than you usually do why is that. Scot: [1:26] Yeah I am coming to you live from my spring break come down here at the North Carolina coast J tone and apologize I'm not up to my usual audio quality I know that's going to drive you crazy but it's been three hundred four episodes we can have a low Fidelity one for me. Jason: [1:42] Low Fidelity Scott is still better than high-fidelity. Scot: [1:44] No thank you I appreciate that. Jason: [1:47] Yeah and is it nice down there. Scot: [1:49] It is we're having good weather it's nice and sunny not its usual heat so it's kind of a 78 but it's nice it's got fun to walk in the beach when it's not blazing hot. Jason: [2:00] Yeah I was going to say I'll take that. Scot: [2:01] Yeah probably better than Chicago her have to say. Jason: [2:05] Yeah it has just in the last couple days warmed up we hit 70 yesterday and then it did back down to 50 today but I'm heading out on spring break this weekend as well so I'm looking forward to some warmer weather also. Scot: [2:18] Yeah you're going to a more exotic location I'm jealous. Jason: [2:22] Yeah yeah we're a family and I are going to the Caribbean so that it is purportedly very warm there so just desperately trying to get all the last stuff done here so that we can go without any guilt. Scot: [2:35] Poop including publishing a podcast I love it your dedication is admirable. Jason: [2:38] That is priority number one I can't we can't leave without all our listeners that let me hear it at shoptalk that we haven't been publishing quite as frequently as they'd like. Scot: [2:48] Yeah it's a between all the things you have going on it's been a little harder this year but we'll we're getting this one in the can before we jump into the e-commerce have you been tracking the Mandalorian. Jason: [3:00] You know I have it's another great season I feel like we're treated to like like you know Premiere movie Caliber content every week now it's amazing. Scot: [3:12] Yeah I'm really enjoying no spoilers part of our policy that I'm enjoying the storyline and it's kind of a fun adventure to see we're going to take this the filoni verse is pretty interesting and enjoyable because they call it. Jason: [3:25] Indeed did you get fooled by any April Fool's jokes. Scot: [3:30] I didn't know it was on a weekend this time so. Yeah I feel like usually at work is when I get get kind of caught up in those things but in the ones I saw a companies do were just like so outrageously silly. A lot of them when you're in a recessionary period of doing layoffs the stuff that kind of it's hard to hard to be super jovial so a lot of them were either kind of hit flat or we're just going like not not really rocket industry. Jason: [3:57] Yeah. I I made a LinkedIn post asking why it seems like all these companies are only like really Innovative one day a year with cool product releases. I thought that would be a like pretty transparent comment and I got like 20 comments back talking about why companies aren't Innovative anymore. Mike I was kind of referencing all the the fake April Fool's products I watched a product in AI based tool that puts your name on the exclusion list when you buy a product so you get to stop seeing ads for it. Scot: [4:32] I thought is that real or that was April Fool joke. Jason: [4:35] There was an April Fool's joke but the feedback I got is very clear that if someone does want to build that, um they could definitely make some money I thought it was funny because it's a feature built into every advertising platform there's nothing stopping anyone from doing it that's why I thought it was funny. But apparently like taking the email address of all the people you sell something too and uploading it to a server via an API is too hard. Scot: [5:05] Well the problem is I only you know I'm okay with you pitching the other products it's just not the one I just thought so so it seems like the way you pitched it was much broader based like my whole I would never hear from you again. Jason: [5:19] Yeah maybe I I mean I wrote it on a plane on the way home from Brazil so we've. But you will be happy to know that I use mid journey to create a logo for the new. Scot: [5:32] Uncle yeah I've been really enjoying the journey it's been a lot. Jason: [5:35] I know you're getting good at it you've uploaded some pretty cool images. Scot: [5:39] Yeah I'm the king of anything to do with penguins can have a lot of. Jason: [5:41] I know you've got some like penguins lounging on the beach. Scot: [5:45] I'm a very specific command engineer for anything to do with penguins. Jason: [5:49] Yet another I'm going to go vote for you on LinkedIn for that skill. Scot: [5:55] My long hair looks kills the let's talk about your Brazil trip let's do that first because shoptalk I wasn't able to make it this year and I want to get kind of meaty on some of that stuff because there's a lot of really good good topics that tell us about Brazil. Jason: [6:11] Yeah so short trip to Brazil for those that aren't familiar with that market it's pretty interesting it's the largest market in Latin America people talk about latam all the time but the. The Dynamics in each country are wildly different and of course they speak a completely different language in Brazil than they do in the rest of Latin America so like. [6:32] It tends to be pretty variable country to Country, the Retail Landscape in Brazil isn't super Dynamic are interesting there's some good retailers but there's nothing that would work. [6:44] Super exciting a revolutionary to anyone that's used to shopping in the US but e-commerce is a pretty interesting Battle Ground Amazon is not the incumbent there's a Marketplace you know well Mercado Libre that, really focuses on Latin America. They're by far the largest Marketplace in Latin America and I think they're still bigger than Amazon but Amazon came to Brazil late and and people are speculating that they would have no chance that there's, all these laws that are unfriendly to expats and mercado Libre had a local presence in Brazil and all this stuff, and my sense is both companies are doing really well and continuing to thrive. E-commerce is growing similar to the US like they tend to be 10 to 15% a year growth for ecommons 4% for retail and both Mercado Libre and Amazon which are by far the two biggest players in Brazil are both growing, much faster than that industry average so. I haven't been there for years ago and back now four years ago people are like Amazon's the new guy and we don't think they'll make it and I think, like in most other markets what they've learned is that if Amazon is really serious about your Market there they're definitely going to be able to win over Shoppers and they, open the ton of infrastructure and they seem to be a credible competitor but it's kind of fun to be in a market where there's two a gentleman. Competitors. Scot: [8:13] Yeah and then did you go to anywhere else in South America just presume. Jason: [8:19] Saturday just Brazil and just how Paulo which is biggest city and in Latin America like 22 million, people in the metro area the digital stuff that was fun to me in Brazil so you know I like to talk about these Chinese companies that are doing really well in the US Xi'an, and she and is doing a bunch of experiments in Brazil that they're not doing anywhere else so in most of the country Shion is a direct-to-consumer model where they have deals with a bunch of factories, and they they sell direct to Consumer the in Brazil there a marketplace with three-piece hours. [8:54] And so that's their first pilot for 3p, and I don't know if it's related to this or not but there's a long time SoftBank exact who led like a hundred million dollar investment in Chien who's based in Latin America and just took a job as like. The head of Sheehan and Latin America and so it seems like they they definitely have a vested interest in the market. So it's kind of interesting to see how well she ends doing there like they are here and then you know Tim ooh is only a three-month-old company it's a pen duo duo, company that has done really well here in the US with app downloads and they did the Super Bowl ads and very similarly they are making a huge, advertising investment in Brazil and getting a lot of traction so that was interesting all of Latin America is having an inflation problem right now and it's kind of interesting Brazil has had this horrible inflation problem for a long time and so there's almost a way in which. [9:53] Brazil is. Doing economy is doing better than a lot of other Latin America economies because they are today already felt the pain of the like truly massive inflation that like makes our inflation seems silly. So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. A digital wallet but the distinction between instant payments and digital wallets digital wallets can hold like credit cards and traditional forms of payment instant payment is kind of like. [10:33] You know do direct withdrawal from transfers from One bank to another, um and so they launched this National digital instant payment system called pics and so if you're a merchant you can accept pics and you don't have to pay any credit card interchange fees, you get your money instantly from the consumer there's all the the you know typical anti-fraud and consumer protection stuff in it and it launched in the middle of the pandemic in 2020 and today it's, used by seventy percent of the Brazilian population so I have to be honest like there's. In one sense a little jealous because I believe there's a lot of digital experiences that get held back in the US because it's such a pain in the neck to pay for stuff. Scot: [11:18] Yeah for a while most of Latin America with Zod and always had it explained to me that it was kind of like, they like to pass cash because the inflation problem they like to keep cash for than in the bank they don't trust the banking system a lot of times so there's this pic thing replacing that that Zod is the most popular payment mechanism. Jason: [11:40] Yeah it definitely has online there still is some cod4 sure it depends on the delivery window of the goods Mercado Libre an Amazon deliver like unsurprisingly fast, but like so you earned order furniture from magazine luiza and it's going to get delivered two weeks from now like the. You want to settle up at point of delivery not at point of order because of that that currency fluctuation or but at least you did. So yeah I don't know the exact breakdown but it just. It's interesting to have this like super ubiquitous payment and part of me and I believe the last time I was in Brazil this that didn't exist yet, and there wasn't a lot of Regulation so everybody and their brother was launching a digital payment method and they were all like a bunch of them were like fraudulent and sketchy and like I went down there and met like a client that was like a chocolatier that made chocolate, and they're like and we have our own digital wallet you're just like why does this country need 400 digital wallets and so part of me imagines that this pic system was sort of. In response to the private sector running amok. Scot: [12:55] Ankle and then how was the flight there and back there in ours there in our time zone right but you but it's kind of a long flight they're in. Jason: [13:06] They're so sad Paulo is a slightly more East so for me from Chicago it's two hours ahead for you they'd be one hour ahead of you. The flight from Chicago would be uneventful it's about a 10 hour direct flight but you can't get there from Las Vegas so I had to go as Vegas. To Dulles which is the wrong direction and then and then down and I had a tight connection I was super nervous, everything went went perfectly I'm sitting in my comfortable seat on the plane for the last leg of the flight down there and I say to myself. All green lights and right then the engine conked out on our plate. Went back to the gate so at the airport for like 5 hours and yeah it ended up being a 24-hour traveled. Scot: [13:56] I hate this map can be recovered. Jason: [13:59] But lucky fresh Jason and exhausted Jason aren't all that different. Scot: [14:03] Just kind of pull the string and you just start talking. Jason: [14:07] Exactly and it is definitely true that my travel muscles have atrophied so like I don't know just not quite as routine as it used to be for me. Scot: [14:21] Yeah give me a rundown of shoptalk what was all the good good sessions there. Jason: [14:27] Yeah well so high level this was the shoptalk the definitely felt like back to normal hundred percent like so there were over 10,000 people there which I think was the attendance of 29. 19 if I'm remembering right. It felt super vibrant and busy and you know you couldn't get a Starbucks because there was a super long line for the first time that I remember you couldn't get a hotel room at the show Hotel. And so a ton of people were having to stay off site which is a little bit of a bummer. The thing that has grown a ton is you know shoptalk offers this Meetup service. You know where it's kind of like Tinder B2B Tinder right like you give a list of. Potential customers you want to meet and they give a list of vendors they want to meet and if you both swipe right like they booked a meeting so shoptalk booked 50,000 meetings, for this event and you can you can go online and get you know Google pictures of the meeting space. It's way bigger than the exhibit space so I give it was a. Pretty interesting Dynamic and people felt like because it was double opt-in that the quality of the meetings was pretty good. Scot: [15:43] Yeah and that's where this is popular in Europe for a while and then most you should have never did it but it sounds like we're moving to that where as a retailer if you agree to X number of meetings they'll pay for your Compu of flight the ticket to the show in a room is it kind of how it works. Jason: [16:01] Yeah and they still have that so yes if you agree to a number of meetings you get comp to the show, I'm not sure about if they comp your hotel room or not I don't remember but um they used to kind of aggressively sell these meetings to vendors and back then Menders were like the meetings are Hidden Mist because you get a lot of kind of. Major people that were just using the meetings as a way to fund their trip and that weren't really interested in the products. My sense is that they they stopped doing that heavy cell and they now make the meetings free if both people opt-in. You don't you can be a vendor and get as many meetings as you want with people that that agree to see you and the only people that are required to take a meaning are these retailers that get their trip. Um but they still get to pick from amongst the people that want to meet with them so, it sounds like a little more voluntary and it sounds like it's working better and the inside trade show baseball, the guy that founded this show and sold it Anil apparently started a company to write the software to manage all these meetings and he sells it as a service and apparently, that's another business that's taken off for an eel that a bunch of shows are now using this this be to be tender software. Scot: [17:20] Like I never misses an angle gotta respect that. Jason: [17:22] Yeah I do. Scot: [17:24] Always gotta hustle goner. Jason: [17:26] I do I you know normally I'm anti serial entrepreneurs but you know occasionally someone wins me over. So that was kind of the vibe felt back lots of people were super kind and came up and, told me how much they appreciate the show and how much they regret that you weren't there there are some people that feel a little abandoned that feel like, you have your new get spiffy family better than you of your old e-commerce. Scot: [18:00] They can visit with us every so often on the podcast. Jason: [18:04] Exactly, so that was kind of the vibe and then you know as per usual they had bunch of Keynotes they had a bunch of track content, they had a big vibrant trade show booth and this this meeting space. And I kind of divided all the themes of the show into four big themes and the first thing I should tell you is, the first day of the show after about three key notes I made a tweet that like, the shop Todd drinking game this year is retail media networks and generative AI that you have to drink every time each one of those things came up and it got like. Five thousand retweets so it seems like there is pretty violent, agreement on those two themes so as it turned out those were two of the big themes was retail media networks and generative Ai and then the other two, that I like to talk about our kind of the social commerce video Commerce. Progression and then this last one that we'll talk about at the end called platforms. [19:11] So the first one retail media networks it's pretty interesting like everybody is talking about this stuff, there are now like we're tracking over 40 retailers that have launched a retail media Network so there's there's a huge fragmentation problem for brands that want to or need to advertise on these things, because all 40 of them have. Different infrastructures and tools and most notably they have completely different metrics and success criteria so there's no way to I. Apples to Apples how well your investment in any of these. These networks is working but there are a ton of sessions from the brand side talking about you know if and how you should be playing on retail networks there were a ton of sessions including one I did from the retailer side talking about how you should think about, launching a retail Network and use it there are a bunch of. The kind of Legacy vendors that have been known for these retail media networks like citrus add which is owned by my parent company and then pretty oh but there were also, 37 startups that were you know launching new businesses to help either retailers, manager retail media Network or Brands advertised on a retail media Network so. [20:30] Ton of taka talking about it I did a session that was interesting at least to me that was slightly broader than just retail media networks it what I was asked to talk about all the ways retailers could monetize data. Um and I had with me Nadine AA Julie jannetty who's the VP of, marketing for Vitamin Shoppe, and so I kind of put together this framework for my session hey there's three ways retailers can make money on data they can sell their data they can rent their data and they could use their data and, for sale I talked about all these examples like Walmart illuminate or Amazon premium analytics or Kroger's data, licensing arm or even selling data to iri for use we talked about how you could use that data in like personalization engines and generative AI engines and in targeted marketing campaigns, but the rent version was all about how you could use that data to launch and improve a retail media. [21:34] And the reason I call that renting is increasingly the big Trend in the successful retail media networks is, selling ads that don't appear on your own website so either off-site digitally so, I would buy retail media Network ad from Walmart that appears on Facebook and the reason I would do that is because Walmart has better first-party data than I do since I can't use a local look-alike audience from Facebook anymore to build the exact audience I want Walmart can so if I pay them to run an ad for me they can Target that add much better than I can and so the biggest retail media networks are, getting a lot of traction with these sort of off-site AD units, and then the other big thing that everyone is doing is trying to figure out how to move more of these ad units into the store and most retailers still get more eyeballs in more more footfalls in the store and then they do on their website and so they're able to monetize the store space. That's really interesting and increasingly these retailers are offering these clean rooms where you can kind of bring your data and they bring their data and you can you can kind of rent some customer Insight by, by in an anonymous way matching your data up with the retailers to get more insight about what your customers are doing. Scot: [22:57] Yeah and this is maybe just back up for listeners this is all really out of the IDF a and a TT changes right so, so Apple till third-party tracking and then Google followed and all this first-party data is now worth its kind of gold dust because they have the best clothes look data, is that a fair characterization why this is now a thing. Jason: [23:19] It is I would say it's a it's a conflation of two things one of them is that that the first party data from the Facebook's and Google's got depreciated by by these more stringent privacy restrictions but then the second thing that happened is grocery e-commerce more than doubled and in Inconvenient Truth of grocery e-commerce is that it's wildly unprofitable so there's all of this, margin pressure on retailers specifically in grocery and so if you look at the retail media networks that are doing the best it's Amazon Walmart Kroger you know that are the three biggest grocers in the US. Scot: [24:00] And then what is if a brand wants to be on like 10 of the 40 of these how do they do that it's just they just hire an agency to manage it all are there some tools developed coming along they'll do. Jason: [24:12] So you could do it in-house every one of these networks offer some sort of tool at the moment these are all pretty rudimentary so if you compare the the, instrumentation for these things too like the instrumentation for buying an ad on Google it's like it's several Generations behind but, in most cases it requires human intervention so in most of these these networks like you're literally calling a sales guy to place an ad for you which is. [24:42] Pretty archaic right like obviously the brands that want to do this themselves want to do it in a more automated way and so that this is where Amazon's the most ahead of anyone else and you know as you can imagine the bigger. Companies have little better instrumentation than the than the you know kind of mid-tier retailers are in are certainly then any independent retailer. So the instrumentation is pretty rudimentary you can use an agency like like mine or many of our good competitors to do this for you I would say the trend while a lot of people use us right now, in the long run they want to be able to do this themselves and not pay a middleman to do it for them so they're they're all putting pressure on the retailers to offer better tools and then there are third-party tools, um that try to learn the, the different data vulgarities and metrics from each of these platforms and kind of be a universal translator and I described many of these as like the channel advisor of retail media Networks and I actually think Channel advisor may offer a product in this space now too but like if you. [25:59] Longtime friend of the show Melissa from Pat view as a tool that that, is it is getting a lot of traction in this space there's some traditional ad automation tools like kin shoe and what's now sky, um [26:17] Do all this stuff so there's a lot of competition for tools the tools are replacing a lot of inherent deficiencies in the in the media networks at the. Scot: [26:28] Yeah yeah I like this one too many problem so I wouldn't be surprised of Channel those are spoken in there and then if you did it for Amazon like most of the verdict had done you know then it's easy to add multiples. Jason: [26:41] Yeah and you know everybody started with Amazon and they're now starting to expand and so. You know there's a lot of like coaching for people at different levels of maturity about all this stuff there were a bunch of retailers that came on and give case studies about how successful they've been, because these things are all pretty small they're growing really fast so like Ulta, I gave a presentation and they talked about how their Regional media networks growing at 40% Macy's talked about how you know in this was kind of a sales pitch but like, um how you know brands that bought their Premier retail media ads units like had 25% better sell-through than, then brands that that did not so talking about the efficacy. The tracking and measurement of all these ads is super dubious right now by the way Uber did a presentation and I don't know if you've noticed this an Uber lately but there they are weaning heavily into these ads as a new, monetization Channel I feel like their way over the top like I keep. You know I'm trying to book a flight to a ride to the airport and I've got a click through I you know click around eight ads too. [27:55] To do that which is somewhat annoying. So there's a lot of positive momentum and everyone talking about this is the Panacea and this the way to make money to more nuanced interesting conversations a lot of people are like. Is this new like when you're talking about retail media networks moving in store like isn't that a hundred year old practice called Co-op advertising that like every retailers, been doing I get in many ways this feels like kind of the digitization of a long-standing practice at retail and then you get into all these interesting questions. [28:28] Where's the money coming from that's going into these ads is it a zero-sum game is it like are they taking dollars from their trade budget that used to go to a store circular and buying an ad with it or is this marketing money that used to be going to Facebook and buying an ad with it, all of those conversations came up and then for the first time because this has been the most hype thing in my world for. [28:50] I don't know two years 18 months for the first time you're starting to hear the stories that and it doesn't always work out right that like. It's a lot harder to do than it sounds like when you just see a PowerPoint presentation from a vendor that's trying to get you to buy their tool. And you know a bunch of these guys are kind of stumbling like the the amount of eyeballs you have to sell like drop off really fast after you get pissed Amazon and Walmart, um and so you know it the fragmentation problem becomes a real problem for. For targeting and selling ads and we've seen at least one one retailer Gap actually have to turn off the retail media Network and kind of, give up and it makes perfect sense that they like, wouldn't be successful because at the moment all the advertisers on these networks are what we would call endemic advertisers their people that are selling stuff through the retailer and so you know probably have some, additional interest in having an add-on that retailers properties, there are no insurance companies are car companies buying ads on any of these platforms and if you think about it what who the Gap does not have is any endemic advertisers right like they sell all their own stuff so. They just had a hard time I think selling enough adieu. Scot: [30:08] Young sir wall she loves it because it's just pure margin was so much easier to sell a margin add than a product. Jason: [30:14] I have a whole deck of CFO quotes talking about how like this is the greatest business I've ever seen in my 30 year career as a retailer, because they're like there's 75 percent gross margin businesses for a bunch of companies that are used to eight percent gross margin businesses. Scot: [30:30] Yeah yet Game Changer it doesn't have to be it could be eight percent of Revenue and it'll drive likes it. Jason: [30:35] No that's that's why I keep talking about like you know a bunch of these guys are like uber just announced that they're near a billion dollars in. Ads you know that's I don't know that could be a hundred billion dollars in gmv equivalent or 50 billion dollars in gmv equivalent for Gruber. Scot: [30:54] Yeah they're actually they were one super annoying because I feel like there's a misalignment there because, they'll say you're right is 3 minutes away and I'll show you an ad and then suddenly will be like 12 minutes away you're like wait a minute and then they yeah they almost intended to make you wait for the ride while. Jason: [31:11] You're monetizing your bad service. Scot: [31:14] Yeah yeah that one feels like that's kind of bad biopsy. Jason: [31:18] Yeah and there's a controversy with all these things like you can, you know what's the right level of this stuff to put in right like a little bit of advertising there's an argument that it's a customer amenity and helps a customer but but too much is super annoying right and in general, why you know people start to start by sprinkling a little bit on this and it's not so objectionable but once they get addicted to it you know the first organic result on Amazon is now you know often well below the fold because everything above the folds been monitoring. Scot: [31:48] Yeah. Jason: [31:50] So that was the thing on retail media networks happily my company has like 50 subject matter experts in that that no more than me so I don't end up having to talk about that as much as I used to, which I'm frankly grateful for because I don't I don't like that business that much it's Louise interesting part of our whole Space to me, but the next big Trend was the whole evolution of social commerce and I'm kind of lumping shoppable video into social commerce so there were a bunch of platforms that gave Keynotes, Bill ready is the CEO of Pinterest he gave a keynote and he had kind of an interesting metaphor he's like you know for a long time, Pinterest has been kind of like the digital equivalent of window shopping except you are only window shopping at night when all the stores were closed and you weren't allowed to buy anything, and he's like you know the big goal for Pinterest this year is to open up all those stores and let you buy the stuff that you're interested in right and he made. Yes um funny arguments you know there's there's a lot of objectionable stuff on a lot of these social media networks and negative sentiment and all this stuff and because. [33:01] Pinterest is mostly product-centric it kind of side steps a lot of those. Those controversies and so you know he talks about it is a much more brand safe platform than a lot of other social networks they launched a second product last year called shuffles which is kind of a. A gen Z version of Pinterest that's even more kind of shopping list Centric, um it has and it has more video and short form video on that vis-à-vis Tick-Tock and so they announced that the show a bunch of shoppable features for shuffles for example. Um They do have some live streaming which one of the conversations that this show is that you know mostly live streaming isn't very high volume and isn't working but what bill was saying in their case is, they're using a i to chop up the live streaming video and turn it into short form video that's not live, and that that's monetizing pretty well so so you know he gave a kind of interesting talk about. [34:10] Commerce getting social getting more Commerce E from his perspective Tik Tok was also a platinum sponsor they had a big booth, um before shoptalk they launched the most robust, checkout experience I've seen on a social platform so they they have a multi-item cart called Tick Tock shop so you can add multiple items you can add actually add multiple items from different vendors all in a single Universal car, and check out a lot of the things that I always point out are usually missing from social check out like in tick-tocks to take tax credit they've added so this is a pretty robust, shopping feature that they've launched and when they launched it. It came with a Shopify integration so the first cuss clients that were on the shop we're all like Shopify customer so you know to me the most recognizable brand was packs on had a had their products on a tick tock shoptalk, and then at shoptalk the announced the first customer that was using their Salesforce integration which is the Cosmetics company e.l.f. [35:19] Um and so so you know we're starting to see. More robust shopping features on at least the tick tock platform, WhatsApp it's owned by meta they were pushing they were also Platinum sponsor they were pushing a lot of newcomers features that they built into their chat interface and so they're they're leaning heavily into this chat for business thing and they have what's called, they've had it for for Facebook and Instagram for a while now they're adding it to WhatsApp so you can kind of. Use WhatsApp is your customer service channel for asynchronous chat and you can natively sell stuff through that, B dance which owns Tick-Tock and you know also one of the biggest Platforms in China they have a they have a couple apps now that are doing really well, and you heard it here first on the show the up-and-coming one in the u.s. is called the laminate which is kind of, Tik toks version of short form video Pinterest it's very product Centric wish you eccentric version of tick-tock, and it's targeted at kind of gen Z, users and they announced shopping features in eliminate so that was interesting, Twitter had a I don't think Twitter had a formal presence that I saw but it kind of leaked during the show that they had applied for a license I didn't realize you. [36:49] I don't know who the governing body here is but to do in app payments so. You know you on musk likes his digital payments and so we try Twitter's moving there. Their shop gave a keynote the founder in Minecon gave a keynote, and he talked about severe shop is a native we social commerce Marketplace, um and he talked about how you know most social commerce experiences just suck and particularly the post-purchase experienced when you're going to get this stuff how you would return it, the shipping confirmation all of all of that sort of stuff oh I forgot my promo code all of that sort of stuff most of these native checkout Schmitt are missing, and so you know he kind of position very shop is a more robust version of all those and, particularly interesting because they have a livestream feature and they're often called out as the livestream success story and he said live streaming is a mixed bag he's like, live streaming converts way better than any of our other media types but it has way poor reach than any of our other media types so his thing was, it's very hard to get people to watch your video live but when they do you can sell them some stuff. [38:09] And then the last keynote that was interesting to me in this whole social space is tapestry which is the parent company of coach, talked about this whole notion that you know people used to discover stuff in store and now they're discovering new products they want to buy on, Kamar on social media platforms, and so sort of influencers are becoming the new Merchants for all these products and so they talked a lot about their their micro influencer campaign, and I'm always pretty getting interested tapestry turns all of the coach employees into micro influencers so they give, tools to all their sales associates to kind of publish influencer content and they financially reward them for doing that so, so a lot of cool interesting stuff in social commerce in short form video in the hallways there's still a lot of conversation about. How you measure this and how big is it going to get and you know are we going to catch up to China or we inherently different like they're all these kind of. You know open questions that are still out there but there was just a heck of a lot of talk about this whole problem of discoveries not happening on the stood in the store as much it's happening on social networks so, you know how the heck do we make that Discovery happen as much as we'd like it to. Scot: [39:33] Yeah it's a fascinating problem the Pinterest guys have been at it forever and never really broken the code on it you think by now they would figure something out. Jason: [39:41] Yeah this is the most explicitly I've heard them say and we're all in on building Commerce features, um the you know he talked about the progress they've made on onboarding shoppable pins like you know a small percentage of all the pins on the site are, are shoppable right and when I look at readers I have some retailers with huge catalogs and you know they could have. Millions tens of millions and a few cases hundreds of millions of skews and they might have like 6,000 shoppable pins on Pinterest right and so those pins. Do pretty well but it just like the the infrastructure of Pinterest isn't really there to handle these these massive catalogs yet. Sounds like they're working on it and by the way the CTO at Pinterest used to be the CTO at Walmart so he Jeremy King knows how to do Commerce at scale. Scot: [40:33] Wow cool. Jason: [40:35] So then my third trend is. Like the most megatrend of the year at the show and outside the show and they're actually a bunch of things that were like hinted at the show that then happen afterwards is the hole, emergence of artificial intelligence and whether you want to generically talk about artificial intelligence or specifically about large language models or generative AI like theirs, there's a million ways to slice this but I did a fun thing I scraped all the exhibitors from the the show and there's something like. 680 something exhibitors at the show if I'm remembering approximately right but 23% of them describe themselves as an AI company. So everybody has an AI story whether they're you know how a gentleman it is or not. And I'll be honest this is a plea for anyone listening in the show do not send me an anonymous LinkedIn invite telling me that you're the one company that invented a revolutionary way to shop Vai for the first time. Because you didn't. But I get a lot of pitches and I'm sure there's some amazing ideas in there but there's also a lot of noise. [41:57] So at the show I think Salesforce may have announced this at their own show beforehand but you know they've had this AI, Persona called the Einstein for a while they announced Einstein GPT for Commerce so for the Salesforce Commerce Cloud they've licensed the opening I technology so they you know you can now, use the their language model for shopping functions on your Salesforce Commerce Cloud thing. Meta did a keynote and they talked a lot about. [42:31] The use cases they saw for AI and and they maybe like an interesting comment that Mark Zuckerberg and Senior leadership are spending the bulk of their time on AI, and it almost feels like they're starting to do this pivot we're like they're calling they're trying to call a i part of the metaverse so that they can, stay say that they're still on the original Mission, but it seems like they're leaning into a I more than the metaverse right now and they hinted about some new image tools and then this week they released a new tool called segments anything which is sort of like an intelligent, um tagging and masking system so I put it through its Paces it's pretty powerful. [43:17] You know imagine you're you have a catalog of 100 million a pair of pieces of apparel and maybe your Marketplace so all that content was developed by different people and you want to show all of the dresses, on a mannequin instead of a live model and you don't know if you have the talent rights to the live models. The segment anything makes it super easy to, Why move all those those dresses to a mannequin or to a flat you know, merchandising hero image or whatever you want to do like so these these tools are solving real business problems for for high-volume e-commerce sites that are pretty interesting. There was a lot of talk at the show there weren't so many scheduled sessions on AI because if you think about it. [44:04] Shopify or shoptalk you know booked other sessions months ago so I need before all this chechi Beauty Buzz started and so the titles of the sessions weren't so much a i generated but the content and all the sessions was AI Centric, um she PT is something we've talked about several times on the show we probably should do a deep dive but they launched a new framework called plugins and so now for the first time you can extend chat GPT with actual Commerce actions so you can say plan I said make a meal plan for a week I want it to be keto friendly I want the meals to all be under 2,000 calories for the day and cost less than $20 and be easy to make and order all the ingredients and chechi PT will, build you a meal plan figure out the calories figure out all the ingredients and place an order with instacart or Shopify for all the stuff on that that shopping list and as you and I have talked about. The chat CBT website is now a huge platform and it was the fastest technology in human history to get to 100 million active users it took him two months and so there's over 100 million people using that website every month and they can now use it for actually buying stuff if they so choose. Scot: [45:21] Yeah the plug-in framework is amazing the it's kind of a whole new platform it's crazy. Jason: [45:28] It's pretty exciting a nuanced conversation I'm having with clients is that plug-in framework is not for the API so it's not so much like extend the capabilities of the, AI engine you're getting from open a.i. that you're building in your own branded mobile app it's extending the capabilities of the website URL owned by chat gbt owned by open a right and so. It really like they're creating a destination that arguably is going to compete with Amazon or Tik-Tok for visits and attention and so it I don't know if that is kind of a, you know a short-term thing until this functionality gets you know ubiquitously deployed or whether that's permanently going to be a super high volume destination but it's super interesting right now. Scot: [46:17] Yes fastest product 200 million users of statue PT so it's well on its way to being a whole new destination and it's been funny watching Google be so dominant for so long and all the excesses of, one time I went there with an engineer and he had a hissy fit that he didn't get fresh coconut milk and and yeah it just has been raining money out of the sky for those guys for so long it's going to be interesting to see them with a new competitor and see how they react, I think I think they've had it easy for so long that's going to be very hard for them to react at all. Jason: [46:49] Yeah the one of the Keynotes was this guy Sean Downey who's the president of America's for Google and that was his kind of first position he's like. Yeah you know search is one of the ways you'll use generative AI but, you know they're like I'm really excited about all the capabilities that you know we've built into Google Cloud platform to enable other people's to do Ai and so you know they're they're kind of saying like hey don't look over here at the large language models where we're not doing very well like look look at all these other things, but he did kind of you know he he openly talked about it and he's like hey from our standpoint. There's three things that you're going to see retailers do with a I right, where you know you're going to use it to help businesses grow You by better ads do better marketing better targeting stuff like that, you're going to improve operational efficiencies and he talked a lot about the demand forecasting use cases Amazon later gave a keynote where they talked about how they're really leaning into a i for for supply chain efficiencies, and then you're you know you're going to have new customer experiences like it's going to be a lot easier to shop for a product you saw in an image or that you can see with your phone or, or things like that then it than it ever was before and so so yeah he talked about it. [48:14] You know Amazon talked about how they're seeing that they now have 600,000 skews that they ship in 90 markets same day. [48:24] And so the big question is what's the right 600,000 excuse to ship and and which ones in which markets. And so there are saying that like this is really a problem that you know is way more efficiently so via a Ai and so there you know increasingly turning over the, the demand forecasting to these AI models they're also like heavily leaning into a i automation for the, the Fulfillment centers and you know you've talked about. They originally acquired Kiva and which was kind of an early a i model and they were kind of slow to really push that out to all the Fulfillment centers but it sounds like with their new focus on efficiency. The the heat is turning up on automating all these these fulfillment centers with quite a bit more. Um so those those kind of supply chain and back of house AI stuff we talked about a lot a thing that I didn't think about that's coming up a lot is. AI for employee training like that they're all these. [49:28] Tools about training people and helping people understand new Concepts and having access to vast knowledge bases and things like that and so a lot of the use cases that the show were, AI tools for employee upscaling in education which I thought was pretty interesting. Of the obvious application that we've done the most with is AI for product content so you know writing better product descriptions writing more unique product descriptions generating better in images, stuff like that and then again not a formal session but a lot of hallway conversation about. The brand risk associated with all of these AI engines so you know Getty is suing one of the big AI engines for kind of illegally training, on trademark Getty Images there was big news this week that some a bunch of Samsung Engineers were taking their most. [50:31] Why proprietary secret code like the debugging code for some of the the you know silicone chips that suck that Samsung makes, and uploading them to chat gbt to debug which you know then means open a.i. employees had access to all this you know all these Sam, secrets, um so they're a lot of those kind of things and the most bizarre but interesting keynote at the show and I think shoptalk always gets one of these like left-field Keynotes where you go why is this person in a Commerce show was Jeffrey katzenberg. [51:03] Who's you know one of the founders of DreamWorks and he works for a VC now or is one of the founders of a VC I think it's called Wonder company, and one of the companies in their portfolio is a net is an AI company called Natoma me and, they're trying to solve part of this brand safety thing they've invented their own flavor of, large language model they're calling sanctioned a I wear the the AI model is trained on a constraint set of data and it can only learn from that data, and so their pitch is hey you want to have an employee knowledge base and you don't want it to run them run amok and start trying to talk employees into leaving their spouses and stuff like that that like, the sanctioned a I approach is a much, bran safer sensible way to do it so I don't know where that all that out but it's it's super interesting to think about some of these problems. Are you worried at all about AI. Scot: [52:07] I am yeah there's there's a lot of icky things to be decided you know where yeah right now these things are crawling all this data and coming up with these insights from you know is that fair use copyright none of the IP laws were written with any of those in mind sir, there's a whole lot of lawyer and that's going to have to go on to figure it out so then being able to turn it on your own data is super handy because you own it and you could have your own little way either. It's happening so fast you can't even keep track of it you know there's there's people that now have wired a chat GPT to these 0 code interfaces so you can using your voice and some prompts you can build apps now it's just kind of. It's really crazy to see where this is going so fast. Jason: [52:52] Yeah yeah yeah I mean to me the speed is the the super exciting so a scary thing there was this letter that came out last week you know that was signed by, um a bunch of like super credible AI researchers and also some. Some like interesting you know competitors and people would likely ulterior motives there was calling for a pause on on all AI research that's more powerful than Chet CPT for and so now, you know all of my clients that are like hey I think I should be doing a I but you know, I have too much on my plate and I don't know what to do they're now using this letter as kind of an excuse to slow play it right because they're like. Like what are the you know concerns and ethics about all this stuff so I do I'm not saying they're necessarily wrong but this letter is I'm kind of dubious of this letter did you follow the. Nothing at all. Scot: [53:51] Yeah I don't think it's kind of causing one to slow down by any means so it seems. Jason: [53:58] That's a point like like how could it like a it's like. Is China gonna follow the pot like you know I mean you're not like them nobody's gonna be able to enforce it like there's no like what's the governing body that's going to enforce that and it has language in it like. Stop AI models more powerful than Chet gbt for well what's the metric for how powerful a large language model is. [54:25] Like how you know is bared more powerful I don't know. [54:30] Yeah so yeah I don't know but it it does put some fear uncertainty and doubt in the whole thing which is just kind of interesting and then the last of my four Trends is retailers becoming platforms, so you have a bunch of big retailers Amazon Walmart and instacart the between them had seven booths at the show. Walmart was a two-time gold Platinum sponsor of the show right so they separately have a Walmart marketplace booth, Walmart Commerce Technologies Booth where they're selling they're their SAS Commerce platform they're selling their Walmart go delivery services and they separately had a booth for Walmart data Ventures which is illuminate and all these, these other services like monetizing Walmart data, Amazon had three booths they had a by with prime Booth which is super interesting and they were they were touting, 25% sales with Don sites that added by with Prime and there was a lot of hallway conversation about the pros and cons of by with, that Amazon pay Booth which I found it interesting that they didn't roll Amazon pay into the buy with prime booth that it was its own separate booth and then. There are third booth that I have to be honest I think it was watch before the show but I had never heard of it till the show called Amazon today are you familiar with Amazon today. [55:56] Yeah so this is a service for brick-and-mortar retailers to list their in-store inventory, on Amazon search and if a customer wants to buy it they'll have an Amazon Flex driver go to your store pick it up and then deliver it to the customer. [56:13] So it's extending the marketplace inventory to the to the you know these brick-and-mortar retailers and so I, GNC PacSun and Superdry were three retailers that were always piloting it and I I think what that means is like, retail to the word that you know who's inventory isn't Shopify which is funny that it's Amazon. [56:37] But yeah I hadn't heard of that service and that's interesting like I'm digging into that service more but like. It just super interesting that like a company that you think of as a, competitor for a bunch of retailers has three separate booth that are booths at a retail trade show selling stuff to other retailers and by the way they're huge Marketplace they did not have a booth recruiting marketplace hours, I'm assuming because most of the new Marketplace sellers are located in other countries. And then instacart who you think of is a b2c company that has a bunch of consumers going in their website they had a booth totally dedicated to all the white labeled services, they're selling and most of them have carried in the name so I call it carried everything they call it instacart platforms, so it just super interesting to me to see all of these retailers again saying. Selling bananas is a well margin business it's way better to sell Services I Scot Wingo used to do it at Channel advisor. [57:48] Exactly yeah so you have a lot of Prospectors that are starting second careers as as pickaxe salesman. Scot: [57:56] Analogy. Jason: [57:58] Yeah and then of course there's all the, the actual platforms that are you know dramatically expanding their their services so Shopify waiting into the Professional Services Market a lot more Salesforce weaning into it and then a social commerce platform snap, actually like was selling all of their AI stuff which there are I'm sorry AR stuff which they're pretty you know advanced in as white labeled services to build into your own apps. Scot: [58:27] Probably cleanses and. Jason: [58:29] So if you want like if you have a product catalog that you need you know that's why I get home decor and you need to visualize it in the canoe in the consumer wants to, you know kind of use a IR to visualize it in the room or makeup Tryon or, or you know those kinds of things or maybe you want to scan a shelf and overlay reviews over product on the shelf or any of those kind of a our use cases you can now license a set of snap. And I think they call it snap are at our ease which I think a res is acronym for something but. You can you can license all those capabilities from snap instead of building them yourself. Yeah so that was in my those were my big takeaways from the show the kind of stuff that didn't make my list but came up a few times, there's a lot of talk about the the macro-environment macroeconomic environment and all the uncertainty there were a lot of sessions around convenience and Rapid delivery, they're you know our e-commerce and resale is still a big thing and there's kind of just this General notion that that it's the year of efficiency so retailers are investing a lot more in. In stuff that has a short term Roi and that's kind of back-of-house in the lesson just growing at all costs. Do you feel like you've been in the show now. Scot: [59:52] I knew that was awesome you saved me a lot of travel and a lot of trips in Starbucks. Jason: [59:58] Yes but you missed enjoying a bunch of iced lattes with me and you know hearing from all the fans that appreciate your your knowledge and POV on this podcast. Scot: [1:00:10] Yeah we need to open up an auto segment and then I can justify the trip can't do it right now. Jason: [1:00:16] Oh I forgot the most important part they announced a new show shoptalk fall. So shoptalk is normally in April they have two shows in the u.s. shoptalk in April grocery shop in October and then there's a shoptalk Europe that's in I think June or May so they're starting in 2024 they're going to have to shop talk shows in the US, the regular shoptalk in Las Vegas in March and a shoptalk fall which will be in my hometown of Chicago in late September. Yeah so second show I think there's some controversy if you're an exhibitor at grocery shop and shoptalk those two shows might be pretty close together and it could be annoying but I'm excited that a bunch of my Commerce friends will have an excuse to come visit me in Chicago and I'm thinking we I got a host some kind of event for a meet up for for listeners that want to get together because I never get to schedule meetings with as many people as I'd like to. Scot: [1:01:22] Yeah that's a lot easier to get to than Vegas for me so we'll see. Jason: [1:01:25] Yeah that's why I'm saying is you and I we should have a Jason and Scot Show event and we'll get like. Foxtrot is a local market and restaurant to host like cater breakfast tacos for everyone or something. Scot: [1:01:40] Okay I'm liking the sound of that did they announce the time let's work what will work on it offline. Jason: [1:01:45] And you think like if I was going to do a podcast I would do some research and get my intern on it it is October 8th through the 10th 2024 in Chicago at Javits Center. Scot: [1:01:57] All right let me check the calendar and get back with you. Jason: [1:02:01] I like it I know that was a lot there was a little bit of Amazon news did you have a POV on the recent layoffs. Scot: [1:02:11] It's been pretty dry an Amazon lamp they're just really trimming staff like crazy so they announced yet another 9,000 way off so I think this gets up to 27,000 because Amazon rules the warehouse people into their head count they're always in a million so it's feels like a small percentage but these are coming from, yeah I've heard the Alexa team got hit pretty hard, Lester was way out in front and all these new chat gbt capabilities far none of them are on a device yet but pretty soon I think we'll see it all over the place, there's some speculation maybe Microsoft will come out with a new phone products that would be that gbt enabled which would be kind of an interesting next-gen phone platform so I think. They've got a lot of precious they got macro they having to trim their head count to hit their numbers from a bottom-line perspective they were hired and then they're in this kind of gun / a knife fight over a i. So it's very interesting to see what they do the rest of the year around some of these these areas it's a tough sledding for sure for Amazon right now. Jason: [1:03:19] Yeah it's interesting because on the one hand you if you look at how many people Amazon added over the last 18 months like the layoffs don't you know. Don't seem that severe but it is interesting like some of these layoffs were in pretty key areas like areas that you would think of is primarily. Like income additive like they like they laid off people in the Amazon ad unit right which. To me that's not necessary where you'd expect to see. Ceci hits I personally am a little sad that they have this huge focus on efficiency because I very selfishly feel like the the echo Hardware is getting kind of long in the tooth and now there's all this new exciting large language model capability and like I'm super eager to see like a vastly improved. Solution there and I'm kind of worried that like all of this efficiency stuff is going to slow down the likelihood that it's going to come from Amazon. Scot: [1:04:19] Yeah I talked to a lot of people at Amazon still and something happened kind of during the pandemic where, the whole work from home and then the explosion of employees they've lost their efficiency so you know for a long they did it better than any other company with the two pizzas team Rule and all this Jazz but now there's so many to Pizza teams running around none of them know what's going on and it's kind of total chaos has become very hard to get stuff done, so I don't know them feel like trimming that count can be a good thing. Jason: [1:04:53] Yeah no I feel like the investors have mostly liked it by the way but yeah I think the big problem is its Day 2 at Amazon. Scot: [1:05:04] To be sets the stage for a bob Iger like return of pesos at some point maybe he'll. Jason: [1:05:10] Yeah I think that was that was on the bubble for me as a prediction for this year so. I don't think I actually pulled the trigger on it so I hope it doesn't happen this year I'll kick myself. But Scott what a shock we've used a lot of time again so as always if you found value we'd love it if you jump on iTunes and leave us that five-star review, and super appreciate everyone taking the time and all the kind words that you passed along the Scott and I the we're grateful that the show adds value and we really appreciate you guys. Scot: [1:05:47] Yeah have a great spring break Jason and until next time. Jason: [1:05:51] Happy Commercing.

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT If an entrepreneur or an established brand wants to open a temporary pop-up store on a busy retail street, there's a lot of planning, work and cost involved in making that actually happen. So what if there was a retail space in a high profile location that could be rented for as short a time window as an hour ... that uses LCD video walls and software to establish the look and feel of the shop? That's the operating premise behind Sook, an interesting UK start-up that has digital-first spaces for rent in attractive locations around the UK, including London's retail-lined Oxford Street. I visited that Oxford Street location when I was in London recently, and had a good chat with Sook founder and CEO John Hoyle. Subscribe to this podcast: iTunes * Google Play * RSS TRANSCRIPT John Hoyle: So it's really easy to quickly create a clean and bespoke environment and so that means you can literally do whatever you want in these places. It's a space that is as much about non-retail uses as it is about retail. It could be somewhere to have a screening of a movie, it could be somewhere to do yoga, pilates, or meditation or it's a shop in the more traditional form.  The whole rationale behind this is that if you facilitate hourly access to units like this, which would otherwise be empty, you can actually drive three to five times more revenue than a traditional lease because you are making use of the time before, you know, standard rent is over a 10-year period, deeply inefficient because someone sits in a space and expects there to be effectively making all of their money on in the peak hours whenever those are, which is like a Saturday. Using this you can drive your own footfall, drive different peaks across 120 hours of the week and generate more revenue, as well as make it much more efficient for occupiers to come and engage with the space.  It's completely modular. You can take this entire fit-out away and move it elsewhere. It's all free-standing so there's a selection of furniture. You can see the hanging rails and shelving units here which makes it super easy for someone to come and self-serve if they want to. So using QR codes, you can learn exactly what you need to do, full WiFi, utilities, audio, et cetera, anyone can come quickly turn this into a space to use for whatever they want. These modules obviously can be disassembled and moved to another space. So we don't take leases. We are just a device that operates as an asset management tool within specific spaces. If a landlord wants to move us, they can, there's a small cost associated with that, but it's much more economically and environmentally sustainable to have this fit-out that can be reused in multiple other locations. This one is slightly compromised because we're over two stories and the rear loading is in the basement. It actually works better on one level with a big back of the house. It's a bit like a theater set. All of the physical preparation happens out back so that you can efficiently roll into the space for your activation.  I'll show you downstairs. Everything that's here, we can take away. There's storage out back, but this has been everything from a rave for Jaegrmeister who launched a party, to the launch of a High Streets Reports by a big industry insider to a salsa dancing class. So it's all about using the same space for multiple different activations and doing it in a way that allows digital content to drive how you make that place appropriate. That's why it's interesting to me that they have started to add digital screens to retail kind of after the fact and now we're in the situation where you have people who look like this, that are setting up pop-up retail with digital as the enabling part of it. So you can change the feel of a store, change the message, and everything else with a few keystrokes.  John Hoyle: Absolutely. If you think about where the brands of the future come from, they are gonna predominantly start online because the barriers to entry are much lower. But they need that IRL engagement to have an authentic touchpoint with their customers. But they don't wanna scale as the private equity-backed retailers in the past have by taking 120 leases and then marketing them. They want to dip in and dip out and have an online-type solution that's agile to determine where works best for their product and to make use of the fact that they can drive their own footfall through social media.  So if you think about it, I suppose a good example in the UK might be a, let's say Superdry, a challenger brand that's had to play the game of real estate to get where it is, to become AN established brand. We believe that we can facilitate that happening for the brands of the future without them having to need a real estate department to negotiate leases, to deal with the portfolio of assets. In fact, there will be this agile solution that they can use as they see fit, and what's interesting about that is that suddenly you are changing the role of a shop as a static distribution channel for stuff, and you're making it much more of a point of engagement for customers to actually meet IRL, the people that sit behind their brand and the products, and that can happen everywhere. There's no need now for perhaps the flagship in Central London or the concept store in Coven Garden because the various entries are lowered by this solution, you could take your product to secondary locations around the UK, do it for a weekend drives an enormous reaction because the people in, let's say Northeast England are not used to seeing something like that and then get out without any of the legacy, liabilities or commitments that you would normally get through these.  It's a service in just about every respect, right? If I'm a fashion designer, which is a very novel concept, if I wanted to open up a pop-up store for the weekend, I wouldn't have to worry about the AV. I wouldn't have to worry about any of that stuff, I just do a deal to have the space for six hours or whatever it is and you guys can take it from there, right?  John Hoyle: You can dice it in whatever way you want. So you could be completely absent and we would run the entire piece for you, including fulfillment, staffing, and even the design of your space, and you can obviously have complete control because using Canva, which is an Australian Photoshop unicorn, you can drag and drop whatever you want onto the walls and you can walk around in 3D before you come here. So you can be in the US and control space in Oxford Street without having to be here. So that opens up enormous opportunities where at a fraction of the cost we can serve you. But it's more about just that flexibility for occupiers. It's also making physical spaces available for all sorts of uses that are not necessarily traditional retailers. Social media is becoming increasingly important as part of the customer shopping experience. So working with those sorts of brands to engage IRL, onboard customers online, and complement what they're trying to do online is really powerful. But equally, if you think about amenities. In the UK, retail banking branches are closing down in record numbers because they just don't make any sense with the rise of online banking. There is a real community value to those places for some people. Could we run a banking offer in the lunchtime slot, which is when people wanna go to the banks and not be there the rest of the time? Can you bring digital art into play? Gaming, estate agency, car showrooms? A whole spectrum of retail uses that basically haven't existed in the physical high street for all sorts of reasons previously to be used in a much more agile way in our spaces.  Is there a typical time window, like the amount of time when you are seeing bookings? John Hoyle: It completely varies. We've had a guy take the space for an hour, turn it into a shrine to his girlfriend and propose to her. Equally, we were a Corona testing center in one of our spaces for I think 14-15 months, which is a sign of the times. We have three-month bookings. We have three-day bookings, and that's the point, different people wanna do different things at different times and that really is the core of what we do. No one needs a shop seven days a week, hardly, practically, no one needs a shop for a decade. Think about the time that you need to do activations. Let us manage the headache of all of that, learn from it from analytics, and then get out and do something different.  The old mantra in real estate about location. I suspect that still applies, right?  John Hoyle: It does, but it's a mindset rather than a reality. My belief is that footfall is a flawed metric, and that's what really underpins that location piece. The way we've done retail traditionally is that you found a location that suits you. Adjacencies are important, but you are really basing it off the demographic in the area, and then footfall, and that's a deeply inefficient model when you think about it. To make a 10-year bet on a place based on a data set that you see at that period in time, sit there for a decade, and only make money on maybe a Saturday or a Sunday. The rest of the time you have a loss-leading asset. You can't be agile and change if something about that location changes, and you're not learning anything about customers elsewhere. So what we are saying is why not be far more granular, why not figure out which hours of the week your product works in? So Greg's, which is an incredibly successful restaurant brand essentially, it's famous for its sausage rolls, and they sold more Greggs sausage rolls last year than there were Big Macs in the UK, to put some scale on it. So their biggest selling unit is at Birmingham New Street Station and its peak time is from 10:30 on a Friday evening. It's people who've been drinking in pubs, buying sausage rolls, and are out on their way home. The other time they do a lot of business for essentially the building trades very early in the morning. So they are completely different profiles to an apparel brand, for instance. What we're saying is why don't you blend all of those different uses into more concentrated, more efficient spaces?  Is it nimble enough that you could do multiple occupants in a day? John Hoyle: Yes, absolutely.  Have you done that? John Hoyle: Yes. When you think about it, most shops don't open till 10:00, and most close at about six. Then you've got four, maybe five hours in the morning, which lend themselves to wellness, for instance, and then in the evening when shops sit dormant, this could be an event space, and that's pretty lucrative. In fact, in its own right. I think we could hang our entire business model on what shops would see after hours in certain locations to use this amazing digital tool, to be a private room for a restaurant or could it be a Deliveroo restaurant for instance, or could it just be a party, but rather than renting a bar and having a minimum bar spend of a few thousand pounds, you can have something bespoke, where there is amazing digital content of the person whose birthday is, for instance. Children's parties, and meetups, there are limitless ways of effectively monetizing space when in normal retail times, it's just closed. Yeah, I've certainly heard of restaurants that are daytime cafes that have realized, okay, we have a kitchen and everything else, but we shut down at 3:00 PM, why don't we have a breakfast place in the evening? It's a Mexican place or whatever, and they're using the same kitchen, but you're sweating the asset more. John Hoyle: Absolutely. The same principle applies here, just we've gone to extra lengths to make it more versatile. The food and beverage pieces are probably our most challenging use case because of the infrastructure that's required. You can't just have bare walls and exact screens, so that's our limit. Although you can cater in these places, you just can't really prepare food through cooking. But yeah, given that there are fast approaching a hundred thousand empty shops in the UK alone, and that problem persists throughout developed markets, why aren't we making use of these assets better and doing it in a way that can be financially sustainable?  If you do it, what's really interesting is that there is a market for people who want to use these spaces at the right price point, and in the UK, if you have an empty shop it becomes a business rate liability, which is like property tax in the US. So an empty unit isn't just an empty unit, it's actually a liability for landlords. So what we're saying is let's bring them back into the community, let's make them accessible. Let's engage with customers in a completely different way, to the risk-free basis that has been the important use of the real estate asset furniture for so long and engages with a whole new spectrum of occupiers that just didn't exist 10 years ago. If you have a hundred thousand empty shops, is it a risk to you with that many available spaces, the rental property becomes commoditized, the price comes down, and it becomes a challenge for you to be competitive with that? John Hoyle: Not really, because our model is an arbitrage on whatever the rental levels are. Right now empty shops are a huge opportunity for us, and when you think about it from our customer's point of view, actually rent shop occupation costs are only about 30% of the total costs of having a shop. When you think about the cost of staffing an empty shop. To my point where if your shop is only really profitable on a Saturday, It is really painful having to staff it for the other six days of the week and a landlord will demand that you do. If you're in a shopping center, you have to be open. That is part of the deal, and you think about the inefficiencies around stock, people buy, and there are billions of pounds of stock sitting on shelves around the UK. It's absurd. Why not lend an online demand model with an IRL activation? Yeah, create a public showroom and get fulfillment on the back end.  John Hoyle: Exactly, so we believe that we are creating the opportunity for massive efficiency across the board. It is hard to get brands to think differently. There is a huge amount of inertia around some of the big established brands who just have always done things a certain way. It's the, “I want that unit. I want it for 10 years with a five-year break, If we get X amount of football and we price our stuff at Y, that will convert into profit.” There are lots of guys that cannot think beyond that and that's one of the challenges of being changemakers like we are is getting the 10% of early adopters to think differently about and do stuff, right?  So where did this come from, this idea? John Hoyle: I launched it out of an accelerator called Zinc, which is all about delivering social ventures for profit. My background is in real estate. I'm a landlord, formerly at Grosvenor in Central London. So I was deeply frustrated having been on the other side of the fence about the inefficiencies and the huge numbers of occupiers who are excluded from shops.  The reason there are a hundred thousand empty shops is partly price points, but partly accessibility. All the ancillary costs around lawyers, agents, and these guys are all set up to do deals that have to be at least a year, but generally five and ideally ten. That struck me as such an enormous opportunity for disruption. That we've seen in the office space. We've seen it in the huge residential space. Huge global unicorn businesses have disrupted those sectors, but no one has done that in retail yet, and it's slightly more complex. There are the customers of your customers to think about. There's stock, there's a brand, and that's why a fit-out is necessary to facilitate all of that.  So if I'm an apparel designer who has just come out of some fashion school and I wanted to open my own, the commitment to do so would be many hundreds of thousands of pounds to do that, and through this model, I can open up on Oxford Street where we are for a day and have a popup and it's gonna cost well, what would that cost for a day? John Hoyle: It depends. So it's demand-based pricing, so it's cheaper on a Monday than it is on a Saturday. If you can drive your own footfall, then you might as well take a low-value retail allowance. But you can on a good day get this space for probably just under a thousand pounds on Oxford Street, which yeah, no commitment, no utilities, no legacy issues. You come, do your thing, and when you work it works, you've got clear evidence of that that it is really useful as part of your entrepreneurial journey in terms of building momentum, it's great for content, et cetera, and the halo effect that we all recognize of our engagement is massive for your future on mindsets.   Are you funding this yourself or have you got financial backers?  John Hoyle: We have done four funding rounds. We are fundraising at the moment as well. This is our seed round where it's running for the next three months. We're likely to have strategic partnerships with big asset managers who are invested and some retail groups. To date, it's been largely angels in the UK. There's a really vibrant ecosystem of angel investment in the UK because the government gives some great tax breaks called EIS.  I'm curious if when you approach people if they give you when the tilted head looks or they get it quickly? John Hoyle: I think as with anything that's new, there is a bit of adoption. So we find that for our first booking, we insist that there is someone in our sales or customer service team present to help people because there's an element of anxiety. It's a bit like if you organize a party for your other half or family member and you're a bit nervous about the caterers and are people gonna turn up, et cetera, then the party starts and you relax. We see that a lot from our first-timers, but we're at 40% repeat customers, and so for subsequent uses, when you know where it all lies, you know what to expect, it's much less stressful for people.  It's just like your first day at the office when you don't know whether the photocopier works or what your password is, all of that becomes far less scary. So I think the answer is that onboarding involves more friction than we hope will ultimately be the case, and we are very much pushing the envelope of change. There is a bit of a learning curve, and then you see the penny drop and the opportunity. People's heads essentially explode with opportunities to do things that they could do because everyone's got an idea of how they might use a space like this more. I'm a digital signage guy, so that's what makes me awfully curious about it. How fundamental were the digital screens to make this work?  John Hoyle: Absolutely fundamental. So there is a business that is failing at the moment that I was a customer of. They are effectively a booking system for empty shops, and they're pioneers in many ways because they've pushed the idea of flexible occupation, but they really are no different from a normal real estate agent, and the problem with just being a booking system is that you don't provide any of the services that are absolutely essential to launching a shop. They're renting an empty cavity. You gotta figure out the rest? John Hoyle: Yeah, and if you do that, they'll only rent for a minimum of a week. You turn up. You spend the first day setting up, and the next couple of days, no one comes in because it's Tuesday or Wednesday. Maybe you have a launch event on Thursday. A few people pick it up a bit Friday or Saturday, and then it's over. You spent probably 15,000 pounds. You've had to buy all of this deeply unsustainable, both financially and environmentally stuff in order to facilitate the fit-out, and you've got nothing really to retain from a legacy perspective With ours, the digital screens are utterly fundamental because that's your fit-out. That's what gives you the environment. You can take that content, you can reuse it on your socials, and can reuse it in other Sook spaces. You can send your stock around. But we will provide essentially the entire platform to allow your Sook to take place without you, wherever else you want.  Could you do these locations without the screens?  John Hoyle: It would remove a USP of ours, and of course, there is sometimes demand, but what we are trying to do is a hundred percent occupancy, and a big part of that is out-of-home media. So when we're not actively booked, we can be a billboard for your screen, which is a super light touch. It can operate when shops are closed throughout the night and generate revenue. It is a really powerful, utilitarian way of squeezing revenue out of latent assets, and obviously, an empty shop's just an empty shop, and you can't do any of that.  Do you have a handle on what you're using for the displays? The screens are obvious, but, are you using a particular piece of software or…? John Hoyle: You have to ask the AV guys. We've been through several iterations and in classic startup style we've tried lots of tools, we keep the ones that work, we discard the ones that don't and we're constantly iterating and I would describe that device upstairs, like a massive iPhone. Obviously, it's way less sophisticated than the iPhone today. But the principle is the same. Physically, it iterates just your Apple device and then the software behind it upgrades, but without you needing to change the device. So that is the process that we're constantly evolving.  When did the first Sook open? John Hoyle: I opened one in 2019 as the sort of first MVP in Cambridge, and then we won a few prizes straight off the bat because it had such success in Cambridge.  Why Cambridge? John Hoyle: That's where I live. I wanted to prove that there was demand, which we did, and enough so that Legal in General, the insurance company, and pension fund, gave us our first proper site in a shopping center in Cambridge, which we opened in January, 2020, but of course, we all know what happened a month later. We were pretty quiet op operationally throughout all of 2020 and quite a lot of 2021 for obvious reasons. But we emerged from the pandemic with this site on Oxford street, one on South Molton Street, and one in Edinburgh. So it was clear that we had identified a need from landlords and we've expanded. Is it important to be on high streets like this, like really well-known ones? John Hoyle: Yes and no. So at this stage in our business, the startup, people don't know what it is to your point, people wanna understand it and they wanna be in great places, and we have to prove that investing is a success, and then we can generate revenue. So it is really helpful being on Oxford Street as opposed to somewhere unrecognizable. But our goal is for it to function everywhere and for it to be a platform where Nike can reach a customer in a place that is utterly undesirable from a profile perspective, but where there are still obviously many customers and we believe actually the impact in those places could be bigger, and you asked me earlier about whether the erosion of the retail market could affect us. Well, one of the things that brands will pay us for is the opportunity cost of being able to do this, which is often in less desirable retail locations with a much higher ROI for us than on Oxford Street. I'll give you a good example. MasterCard used our space in the Metro Center, which is in the northeast of England, it's probably one of the least affluent areas in the UK. We're in big shops, bigger shops and regional shopping centers there, and they're paying us London prices in Newcastle for the opportunity to have those spaces.  My dream is that there can be a Sook on every high street and it can address all of the community goals in the same way that maybe a town hall does, as well as being a state-of-the-art retail space for brands to dip in and out to engage with those customers and create a halo effect. Because a fashion designer can be in Newcastle and, doesn't have to come here to launch? John Hoyle: No, it's bigger than that. Why can't they be in New York or Dubai or Beijing? Stock light, you can use physical stock, but so much of it can be digital, purchases get made online, which through using QR codes, it's not necessarily about leaving with physical stuff, but if you are a global brand on a mission to scale, what a brilliant way of dipping your toe in the water. And because there are so many empty sites, landlords love something that is gonna delight, that's going to be good for placemaking and community and that in some instances is more important than actually a business case for the space. It's a tool for asset managers to drive footfall into assets. You see lots of distressed real estate where somebody's put in a gift shop or a calendar shop or whatever, and they don't have a lot of money and it just looks sad and it doesn't lift the street. It takes it down. John Hoyle: Exactly. We wanna be the opposite of that. And I really believe that constant rotation of activity is the way to bring life back. Because you could have the coolest brand in the world in your unit, I always use the fashion apparel one, but maybe there's a better example of that, but if its peak hours are only on a Saturday, the rest of the week is to all intents and purposes in an empty shop. So it isn't adding anything to those high streets.  But running up the costs.  So how many Sooks do you have now? John Hoyle: We've got 11. We want to double it next year, and part of that is reliant on fundraising. We're also allowing some other systems to list on our site, and we have our first overseas site agreed upon in South Africa, Johannesburg. Got opportunities in the UAE, the US, Canada, and Europe. As you would not be surprised to hear, I'm just balancing the amazing demand we have for our product with a fundraising environment that's a bit tepid, thanks to all sorts of reasons, not least in the UK because of very recent economic turmoil, which is completely self-inflicted.  Where is the business out overall, given what you just said about the economy and Covid? John Hoyle: We doubled our sales last year on year. I'm really happy about that.  But that would be in an anomaly year.  John Hoyle: No, I think we will potentially quadruple it this year, and even if we don't add any more sites, we should double it again. The demand from global brands is through the roof. TikTok, Quikr,. Sonos, Universal Music Group, Uber, MasterCard.  So they're finding you, even though you're a startup in most respect? John Hoyle: They're finding us so that's incredibly encouraging. My challenge is not having today, although I expect to rectify that in February, the capital really to run at so many of these opportunities. This is a brilliant time for a disruptor to emerge. The sector is on its knees, asset managers are desperate for a solution. We have a solution. It's proven. It can get better, it can get more exciting. The fit-out you saw upstairs can evolve dramatically, and in fact, there's a very exciting space that I'll point you towards up Oxford Street, which we hope to take over quite soon, that you should go and have a look at, which is really the next generation of what Sook could be even more immersive. Could you have a larger, almost like the department store, level place with multiple shops, like there are lots of department stores that I've shops within shops now. John Hoyle: Yes. So we've talked to two department stores about providing that service. My personal view is that the department store model is inherently inefficient because you go to some amazing stores that I love in New York, like SHOWFIELDS which is the new age department store, and just like every other shop it has a peak and then a massive drop when no one's in there, and that just to me, as a utilitarian, who is very focused on the revenues that real estate assets can yield, just seems a bit mad.  So the answer is yes, we could work in a department store, but we'd be in that instance much more beneficial to the department store than to us in terms of driving feet at times when they don't necessarily have customers.  If people wanna find out more about your company, where do they find you? John Hoyle: www.sook.space. Everything is on our website. We're at Sook Spaces on social media, across all channels. Follow me on LinkedIn. I'm John Hoyle, and yeah, tell the world about Sook because it is coming to a street near you. All right. Thank you. 

Commercial visionary and pioneer of ground-breaking ecommerce solutions, Chris Griffin, and his Lifestyle Retail Group (LRG), acquired Secret Sales in March 2020. The aim was to move the business from an antiquated members-only flash sales website to a dedicated premium non-full price ecommerce marketplace for fashion, beauty and homeware - where brands can retain control of price, inventory and branding, while maintaining positive brand equity.In September 2022, Puma made Secret Sales its first non-full price UK marketplace partner, while Kurt Geiger was also on-boarded at the tail end of 2022.Griffin, well known for once transforming and supercharging Superdry's ecommerce business, talks us through his past and plans for the future.Get breaking news as it happens and be the first to know when our podcasts go live by following:  INSTAGRAM  ***  LINKEDIN  ***  TWITTERGet breaking news, big name interviews & insights delivered to your inbox daily HERE

Hello beautiful people! Buckle up because today's episode is a real lesson in business ethics, pricing our services as dance artists, making a difference in the world, and how the performing arts can benefit corporates and vice versa.Our guest today is Graham Alexander.I had the pleasure to be one of Graham's teachers at London Contemporary Dance School (The Place) where he studied dance after having graduated in Physics from Oxford University… is a vice president at the De Beers Group, one of the biggest mining diamond companies in the world, with over 20,000 employees working in 28 different nations.Prior to that, he worked for nine years in various consultancies such as PwC, Javelin Group, OC&C Strategy Consultants,  primarily working with clients in the retail and consumer goods industry, such as Superdry, Selfridges, and Heineken, as well as in a number of other industries, like the cabinet office, Brussels Airport, or First Group.After that, he was employed by the Lego Group to implement their marketing plans.In this episode, we discussed:The relationship between major corporations and the performing arts.How one of the largest mining diamond companies in the world's vice president was once a dance studentThe benefits and drawbacks of working in the business worldThe big corporation's bias as the cause of all evil.Enhancing physical health and mental performanceCons of the dance businessA set of principles, a way of life, and deeds to improve the worldThe dance industry's model of scarcity and the going rate for working with corporationsA very pragmatic, profound and useful episode.Enjoy it!!!This season is brought to you by:- Choreography Online (https://choreography.online)and- Ground Grooves (https://www.groundgrooves.tv)Support the show

Superdry are facing going concern uncertainties...and their auditor (Deloitte) has resigned. In this edition, Ben discusses the challenges facing Superdry and gives exam insights on audit reports. See Superdry's financial statements here https://corporate.superdry.com/media/3153/annual_report_2021.pdf See Deloitte's resignation letter here (if this link doesn;t work, go to the 'Companies House' website and search for 'Superdry. The auditor's resignation letter is there https://s3.eu-west-2.amazonaws.com/document-api-images-live.ch.gov.uk/docs/4qKbd6npHaozs_KJsClBkwGWK2D-EXE_MoHHmoQXRt4/application-pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAWRGBDBV3PZ652IMQ%2F20221117%2Feu-west-2%2Fs3%2Faws4_request&X-Amz-Date=20221117T143151Z&X-Amz-Expires=60&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECQaCWV1LXdlc3QtMiJGMEQCIGctqr2ep4RPNHQqfAWjNEXLoUPjhkaGsqTJhiSmMM1oAiBLGZ8zt3%2FJIzZoUKXi%2FlMpzhcR19%2FMTwNSgO3i9h1QAyrNBAgtEAQaDDQ0OTIyOTAzMjgyMiIMs6c7ODt1SJiErCtNKqoEMmN8Zs6%2BTKdtqV%2Bp7%2BFvf3%2BwX3MOnjoTrOLVrjIYjTsevJVh%2Fyv58U%2BXkgAaEC3Lxw2%2BbbCWCTYm63ZGYgN%2BlzjPJu5fe2gSWSZsb%2F1APQdpGb5NvpgF3qQDZZW4ldIRQNy8U22cnoYloJaEupnt9%2Bcb7VouRLOT9fd1OBlQJgOAtFJ6m%2BQ%2Fh3ExmIzP8pK870mEfctlNG%2B4z9hVB1VaGjEBbR0GCupYgr1TidqbNmsRfoT4gA%2F863iWFfhV7e2GOAOztm%2BBUS3VCaAMPvlWzc4ugnQQ6ICXoFK6ICy24%2FGlPi5%2BlxOFm1r11%2B4hWSvT%2FThA%2BWhaazj5qfkJpZB0GyNbrR4xMkbvXSopM6RnamYxqd7mRmaGXG0vrT8%2F6yiUkXM%2Fys6vUUc%2FaaC7kakryBvuX2pOpnaJKY5ad26OSUBgZco9rZCjrlXf%2FLfBZxDi9i1PPgghz8kXbhwH7Fp9eNTRH7rEe22%2Fz102EU%2BDYAdsznWYIYEewgaAuzj2et51ZUBRLQmbCSZ%2BSPnEgeazRl%2FWedyRdWN84VtEruh6VQzxXjZIX9zXNDaj2vGjxndAI0%2BFN9eXjj6qaMmITE%2FrsprklO9GTfGIPBIoSdB%2B768YvN%2BeEU4Kp%2BI5JXyZLRF5vbEOccwsHl3zlfRet1fXAZYqrzJ1nls6hTPqZYNazbxz8%2B3kBwxl%2Bn56oMNVxwe2wpQDtuy9iDAGtYnqSMM6gbB4zYCx8BwGU54wkLnYmwY6qgFM4BMWtqFJ%2FPAE2L6olHGE2Y8JvCcCje62%2BrNzNrBQiyniW%2Fw9fDyfP6M6%2F7tEUuV4sTIapQECRHiiz5gnupmLZOKeiirWXEY5DSc0KzTvBqAxdXe9sFfdDekAZTGJYZs3w2I%2BEsCHHEM1JDGFSg0IKjkHbtbjf%2BX%2FcCHams3dQ9yBPayOpYWXcFzx%2BHi5QUjGmp0bW4aukFwcIS2qMYiGN2eR2%2FCXD%2BGBRA%3D%3D&X-Amz-SignedHeaders=host&response-content-disposition=inline%3Bfilename%3D%22companies_house_document.pdf%22&X-Amz-Signature=b029f6bf6531835bfea984959a1bc42e1943129620600ede774089e4b043d999

Welcome back to this week's episode of Rising Giants where we have the huge pleasure of having Dr. Ben Li, Founder & Chairman of Urban Village & Factory Phnom Penh, on the show! Dr. Ben Li is one of Asia's most influential and youngest entrepreneurs with over 15 years of global business experience. Dr. Li studied law in the UK and he is also a Certified Chartered Accountant in Hong Kong. He is the Founder & Chairman of Urban Village, the largest Hong Kong-standard condominium project in Cambodia and Factory Phnom Penh, the biggest creative art hub in Southeast Asia, providing co-working space, art exhibition studios, catering & entertainment services and more. Currently, there are over 100 startups and 300 artists that work with The Factory. He is also a CFO of Goldfame Group, a multinational conglomerate and a leading global top five knitwear manufacturer. Goldfame has been the largest factory operator in Cambodia since 1996, producing for major brands such as Zara, Uniqlo, Marks & Spencer, Superdry, C&A, etc. To date, the Group has invested in various sectors, including garment, forestry, insurance, printing, microfinance, furniture and real estate. In the episode, we dive into: - Dr. Ben's current business involvements and how he moved into the tech/entrepreneurship space - The genesis of founding of Urban Village & Factory Phnom Penh and how he is creating a high impact space for startups and creatives - Which sectors Dr. Ben is most excited about for new investment in Cambodia Rising Giants Linktree - all our links in one place! Rising Giants Newsletter - monthly Mekong region deal roundup and startup news. Rising Giants Instagram - where we keep you engaged daily!

What is viral marketing? How can you make your brand go viral? What are the benefits? The risks? How does going viral impact your brand and ultimately your bottom line? Known as the Viral Marketing Queen, Katya Varbanova is a viral content creator and social media marketing strategist who helps entrepreneurs grow & monetize massive audiences online.  As the founder of Viral Marketing Stars® she teaches clients how to make $20k+ per month selling digital information products. Katya has helped more than 10,000 paying customers, enabling many to go viral, secure TEDx Talks, attract book deals, and gain mainstream recognition for their work. She has spoken on stages across the world, reached more than 100K followers through her social media channels, and appeared in traditional media, including CNN International, Forbes, Entrepreneur, and The Smartest Guys in Marketing. Katya has worked for over 10 years in marketing, sales and brand management, handling accounts for Santander, Hewlett Packard, Dell and Superdry. We talk about:[2:20] How Katya got into business and entrepreneurship[4:30] What gives Katya the confidence to build her brand and business[10:20] Katya's opinion of ‘virality' and content that actually works[17:50] How Katya makes content creation effortless for you[22:10] Tips to creating reels and TikToks consistently [26:35] How to measure and evaluate your bottom line[30:35] What Katya wishes everyone knew about entrepreneurshipResources mentioned in episode:Psychology in Seattlewww.5minutereels.com  Connect with Katya here:Instagram: www.instagram.com/theofficialkatyaTwitter: https://www.twitter.com/_officialkatyaFacebook: https://www.facebook.com/facebook.com/theofficialkatya www.katya.com Connect with Kaye here:Brand Personality Quiz: https://www.kayeputnam.com/brandality-quiz/https://www.youtube.com/user/marketingkayehttps://www.facebook.com/marketingkaye/https://www.kayeputnam.com/

I'm Quitting Alcohol, is a 5 minute daily podcast by comedian David Boyle. Join Boyle as he transitions from Alcoholic maniac to sober lunatic and attempts to process the past 20 years of booze soaked mayhem. To listen from DAY 1 head to SPOTIFY. quit, alcoholic, drinking, sober, real, stories, laugh, drugs, true, sex, love, quitting, alcoholics, recovery, body, anxiety, depression, love, giving up, anonymous, soul, change, addiction, withdrawal, dance, sober, quit, success, relationships, recovery, answer, transforming, health, resource, healing, alcoholism, giving, up

Livai lives and breathes basketball, having played since he was ten years old. His parents encouraged him to play a number of sports growing up, but basketball always stuck. Livai has played for a number of teams over the years and currently is a member of Melbourne Tigers (NBL1). Livai is equally passionate about sharing his skills and investing in youth participation, so he started a basketball coaching business with a friend in late 2019. A new path developed for Livai during COVID19, when he was approached to model for an editorial and subsequently signed to a modeling agency in March 2020. He has been involved in a number of campaigns including Bonds, New Balance, Superdry and Birkenstock. Livai took part in his first acting job when Bonds asked him to feature in an ad. As a result, Livai has found a love for acting and enrolled in Acting School earlier this year. Livai felt inspired by his vegetarian and vegan friends to concentrate on improving his diet and lifestyle. He wanted to achieve optimal health and peak performance for his basketball career, so Livai started reading, watching and listening to vegan sportspeople and nutritionists. Livai met Shantael, his  partner, who is vegan and decided this was the final piece to the puzzle, so he went vegan two years ago. Livai and Shantael recently welcomed a baby boy Ryland, their rainbow child into the world, after losing their first baby Bobbi during pregnancy in 2020. The couple feel compelled to share this difficult and personal part of their journey in the hope that it shines a light on pregnancy and infant loss. Livai always wanted to be a father and is smitten to be able to watch Ryland grow. In this episode, Livai also shares his plan to create a community of like minded people, by bringing them together with delicious vegan food and music. https://www.instagram.com/vaivaivaivai/https://www.facebook.com/livaijsmithhttps://www.tiktok.com/@livaibes

eDesk, the e-commerce platform that reduces the complexity of customer support for businesses as they scale into new sales channels, has announced that it is creating 150 new jobs over the next 18 months. This growth will facilitate further expansion into the US and EMEA, bringing the total headcount to 250. The jobs will be based out of eDesk's Dublin HQ, Derry, Skibbereen, and the east coast of the US. The roles will be created across a number of functions; Product, Sales, Marketing, Customer Success and Customer Support. eDesk operates a hybrid workplace model, offering remote working as well as office space for the current 97 employees at its headquarters in Dublin and other offices in Derry and Skibbereen and the UK. eDesk was founded as xSellco by Ray Nolan in 2012 and rebranded as eDesk in 2021. Customers include Superdry, Pitstop Auto, Right Deals UK and they count Amazon, eBay, and Shopify amongst key marketplace partners of the eDesk product. The product supports over 14 million conversations every month, resulting in billions of dollars of eCommerce transactions every year with 40% of these based in the US. eDesk is a customer support solution built specifically for online retailers – regardless of where they sell online. Whether they sell via marketplaces like Amazon or eBay, via their own branded webstore, social channels or across all, eDesk consolidates all customer support interactions into a single unified inbox enabling agents to work remotely and seamlessly across all sales channels. Unlike other help desk solutions, eDesk is built specifically for eCommerce. With more than 300+ native integrations, eDesk is the only product on the market to give brands and sellers the ability to truly support their customers 1:1 across all their sales channels. The board recently appointed Dermot O'Connor as CEO, Dermot previously co-founded personalization & customer data company, Boxever which was acquired in March 2021 by US customer experience provider Sitecore, as well as co-founded a rapidly growing resource compliance & training management solution in 2017, Skillko. “I'm delighted to bring my experience from Boxever to eDesk. eCommerce is so hot right now and eDesk as a product has seen significant growth in recent years so we are delighted today to announce the growth of our team over the coming months with these new open roles. eDesk was created to ease the complexity of customer service so that companies can focus on growth. These new hires will continue to support our growth by creating new updates and top tier products to ensure that our customers truly support each individual customer across all of their sales channels, allowing them to more effectively grow their own businesses.” eDesk continues to attract top talent to their rapidly-growing team. In recent months, eDesk has made a number of senior hires, including Ross Keating, VP of Sales, Courtney Graham, VP of Customer Success and Mats Forsgren, VP of Operations. Leo Varadkar, Tánaiste and Minister for Enterprise, Trade and Employment commented on the news to say: “eDesk's creation of 150 new jobs over the next 18 months in Dublin, Derry, Skibbereen and the US is a testament to the company's ongoing commitment to Ireland. The company's incredible growth shows how Irish eCommerce and Business to Business firms like Flipdish, Intercom, and Wayflyer continue to take on global markets and grow from here in Ireland. I wish the company every success with this expansion.” Ray Nolan, Founder of eDesk stated: “I'm so proud of our team for getting eDesk to the point where we can double our headcount, creating 150 new jobs. Dermot brings with him to eDesk over two decades of experience in founding, building, and scaling successful SaaS businesses out of Ireland. I have every faith that he, and the eDesk team will take the company to the next level of growth. I'm looking forward to the next chapter in eDesk's journey, and can't wait to see what we achieve under the...

If digital marketing is part of your business then you've probably noticed that it's gotten a lot more expensive.  Customer acquisition costs have gotten so high that it's been driving digital brands to open physical stores - which is now seen as the less expensive way to attract new customers.Is it just that the price per click is higher - or has the performance or conversion as it is called - gotten worse?And what can marketers do improve both conversion and return on their investment in digital marketing?Today I am speaking with John Readman, Founder & Product Owner at Ask BOSCO.He's worked with some of the world's largest brands - including Asos, Pepsi, BMW, Superdry, Honda, HP, Toyota, Argos and Sigma Sports -  helping them shape their online proposition and increase their e-commerce performance.In this episode of A Seat at The Table, John talks about:Why the money is in the conversion not the clicks.How competing for keywords is helping Google and Facebook - not you.Why every brand needs a ‘marketplace strategy'How predictive marketing is helping brands maximise the return on their digital marketing spend.USEFUL LINKS:Ask BOSCO website: https://askbosco.ioConnect with John Readman on LinkedIn:  https://www.linkedin.com/in/johnreadman/Learn more about The Current Situation in Sourcing:  https://insidefashionlive.net/css A Seat at The Table website:  https://seatpodcast.com

Michael and Mark talk to actor and cabaret star, LoUis CYfer, about getting dirty, lesbian Superdry, and not having to decide.menkind are on Patreon! If you enjoy listening, would like access to audio and video extras every week, and are able to support us, you can find us at patreon.com/menkindpodcastFollow menkind on Twitter, Facebook and Instagram @menkindpodcast and @watsoncomedian,@mschakraverty and @MxLoUisCYfer across those too.Recorded and edited by Lianne Coop at Impatient Productions. Artwork by Haiminh Le. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

Meet John Readman. John is the CEO/Founder of MODO25 and BOSCO. John has been working in digital marketing and e-commerce for over 20 years, during which he has grown several global digital marketing agencies and marketing technology businesses. During this time, he has enjoyed working with some of the world's largest brands, helping them shape their online proposition and increase their e-commerce performance. These include Asos, Pepsi, BMW, Superdry, Honda, HP, Toyota, Argos, and Sigma Sports. John's day-to-day role involves driving the vision of BOSCO™ forward. He is passionate about people and creating an environment that will enable the team to deliver the best possible software for our clients. ABOUT SABIR SEMERKANT (Host of #ThisWeekWithSabir)

John Readman is the Founder and CEO of Modo25 and the Founder of BOSCO™. Modo25 is a digital marketing SaaS technology and in-housing marketing agency. BOSCO™ combines your internal marketing data with extensive algorithmic modeling to create personalized reporting dashboards. With over 20 years of experience in the ecommerce industry, John has helped several global brands shape their online presence and overall ecommerce performance. He has worked with the world's leading brands, including ASOS, Pepsi, BMW, Superdry, Honda, HP, Toyota, Vistaprint, and Sigma Sports. In this episode… Are you looking for a way to create a successful digital marketing campaign but do not know where to start? There are so many options that it can be hard to determine what strategies are right for your company. For over two decades, John Readman has helped global ecommerce retailers maximize their media and predict future sales. He knows the significance of learning which marketing channels bring in the most customers. If you track the metrics of every customer acquisition channel, you can optimize your marketing messages over time. You also have to understand your customer acquisition costs to make the right financial decisions on where to focus your marketing message initiatives. Having the right strategies and the right people in your corner will help you improve your conversion rates and drive revenue. John is here to share his knowledge and insights into building and employing strategies that propel profits and scale your business. In this episode of the eCommerce Profits Podcast, Joshua Chin interviews John Readman, Founder and CEO of Modo25 and Founder of BOSCO™, to learn more about digital marketing strategies brands can utilize to achieve growth. John explains how to build a sustainable customer acquisition strategy and offers insights on gauging which marketing messages engage and convert your customers. You'll discover business areas where you can maximize profits and the value of having the right marketing agency.

In 2020, we saw a fundamental shift in how people think about the world. This is due to the growing pressure of issues threatening human existence: climate change, income inequality, food and water shortages, fires, mental health issues and more. This is why you'll see many influencers focusing on the bigger picture as advocates.  Yumika has been in the entertainment space here in Singapore for the past 4 years and has worked with some incredible brands, including SkII, Dyson, Superdry, Clarins and much more. She's also presented for various networks including the likes of MTV Asia, the Premier League and,  ESPN.  She is a true eco-warrior voicing for what she stands for, including the growing issue with plastics. Motivated by her passion to do her part for sustainability and conservation, she launched her own business called Peco Bag in 2019. Peco Bags are reusable, foldable bags created from regenerated textiles. If you're building a career in the entertainment and modelling industry,  or are interested in building a personal brand for advocacy, or just want to learn more about the sustainability industry and living a more conscious lifestyle - then this episode is for you.  *Please note that my mic was faulty, so my voice may not be as clear as Yumika's in this episode. Apologies in advance. Find another startup story Website: anotherstartupstory.com IG: @anotherstartupstory | @tangkarmen Facebook: facebook.com/anotherstartupstory   Find Yumika Hoskin Website: pecobag.com IG: @yumikahoskin

Returns and unsold merchandise are the bane of fashion brands worldwide. Trendsetter Superdry is attacking the problem with precision only data can provide. In an effort spearheaded  by Deborah Painting, Superdry’s Head of Quality and Technical, the company is deploying ground-breaking technology designed to customize fit to body types worldwide. Learn more about Superdry’s partnership […]

Katy Leeson is the Managing Director of Social Chain and former head of new Business and Marketing at MediaCom. Social Chain is a Global Social Media Marketing Agency, working with some of the largest brands in the world including Superdry, Warner Music, Coca Cola and Boohoo. Katy's impressive career and accomplishments led her to secure the managing director's position after just six months at Social Chain. Since her appointment, she has become an IPA women of tomorrow finalist and developed a number of new initiatives within Social Chain's existing structure, such as Data Chain which has become a key focus for growth and source of revenue since its onset. Katy is the host of the podcast ‘I Shouldn't Say This, But', which is ranked in the top 5 business podcasts on iTunes.We talk about stress-related illness, toxic work culture and how to avoid burnout and leadership lessons she's learnt.https://socialchain.agencyhttps://www.linkedin.com/in/katy-leeson-39931a53/ https://open.spotify.com/show/0dILJHvos2jWWZ2RbNjZol?si=azRJ__4nQlqI4sbhfeIzGw