Synap Journeys

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In Journeys, Synap co-founder Jeremie Bacon interviews executive leaders about their personal experiences building great teams, products, and successful customer-centric companies. Subscribe here to learn about best practices and tricks of the trade from experts in Account Management, Customer Suc…

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    • Aug 31, 2017 LATEST EPISODE
    • infrequent NEW EPISODES
    • 30m AVG DURATION
    • 5 EPISODES


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    Latest episodes from Synap Journeys

    See and Seize Opportunity: keys to success in business and client relationships

    Play Episode Listen Later Aug 31, 2017 35:26


    Kristi Ross is Co-CEO and President of tastytrade, an award-winning online financial media company that is leading a financial revolution to change the culture of investing and debunk the myths around active vs. passive investing. She recently joined us in the studio to talk about her journey and the building blocks of success she uses to build teams, businesses, and successful customer relationships. At the heart of it all: the ability to see and seize opportunities as they present themselves to you.

    Learn to drive growth and scale with RepIQ

    Play Episode Listen Later Aug 23, 2017 28:59


    Shawn Carpenter, Co-founder and CEO of RepIQ, a hot new sales intelligence platform company, has been building SaaS products for years. He recenty joined us in the studio to offer up insights on how to build and scale your business by focusing on intelligent selling.

    The real secret to sales & fundraising: Be purpose-driven and passionate

    Play Episode Listen Later Jun 13, 2017 28:39


    Elizabeth Schwan-Rosenwald, of the Taproot Foundation, lays out the similarities between sales & fundraising and details what it takes to be successful at both.

    The value of being a customer-centric company from day one

    Play Episode Listen Later May 3, 2017 28:09


    Nick Robertson, the COO & long-time employee of kCura, knows first-hand the value of being a customer-centric company from the very beginning

    Customer Success pros should be experts first; remarkable likeability comes second

    Play Episode Listen Later Apr 11, 2017 31:04


    Currently the SVP of Customer Success at Jellyvision, Helen Calvin has used her unique background to create a non-traditional approach to hiring, building and scaling teams.

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