Podcasts about COO

Jeff Stanfield and Andy Shaver are joined by Baker Ballew and Shelton Hollis from Duck Club Bourbon. Baker serves as the COO, while Shelton is the Chief Outside Marketing Officer.The guys discuss what went into creating Duck Club Bourbon and how the brand has carved out a unique place in the bourbon and spirits industry. Baker and Shelton explain the inspiration behind the company, what sets Duck Club apart from other bourbon brands, and what it takes to build a business in an increasingly competitive market.They also take a look at where the future of liquor sales and the bourbon industry may be headed, along with the changing habits of today's consumers. Baker and Shelton explain how Duck Club Bourbon is designed to appeal to a specific demographic that they believe has largely been overlooked by the spirits industry.

Jay Berkowitz, Founder and CEO of Ten Golden Rules, helps law firms implement the Law Firm Success Formula to attract qualified prospects, convert more opportunities, and build five-star operations. Driven by a strong desire to win, Jay applies his competitive nature to helping clients rank higher, sign more cases, earn stronger reviews, and generate valuable referrals. In this conversation, Jay introduces The AI Visibility Optimization Framework—Collect Prospect FAQs, Publish Answers Regularly, Become an Expert on Reddit & Quora, and Blog on Customer-Generated Topics. He explains how businesses can identify real customer questions from sales calls, intake conversations, and AI-generated transcripts, then answer them through videos, blogs, FAQs, and social content. Jay also discusses optimizing websites and Google Business Profiles, responding quickly and empathetically to inquiries, and delivering five-star service that generates reviews and referrals. He shares how referrals, conference speaking, webinars, podcasts, and high-value content drive agency growth and how EOS helped him develop leaders as the company expanded. — Implement the Law Firm Success Formula with Jay Berkowitz  Good day. Steve Preda here with the Management Blueprint, and my guest today is Jay Berkowitz, the Founder and CEO of Ten Golden Rules, a two-time Inc. 5000 digital marketing agency that helps law firms generate more qualified leads and clients. Jay, welcome to the show.  Thank you so much. Great to be here, Steve.  So we already talked a little bit about it, but I was really curious about why you focus on law firms. There are so many marketing agencies out there, but I’ve never seen anyone that focused on such a narrow niche. And then I’m going to link it to my favorite question. So what is your personal Why, and how are you manifesting it in your Ten Golden Rules agency? And maybe there’s a connection to law firms as well?  Well, I’ll start with my personal Why, and my personal Why is I really like to win. And I’ve done the StrengthsFinder and different psychology tests, and I’m in the top—whatever—one or five percentile of people who are competitive. And so I was competitive in sports, but I really want to do well in business, and I want my clients to do well. Like, I really, really hate it if my client’s not right at the top of Google and if my client’s not growing in more new cases signed every month.  So that seems to be a really great fit for the business I’m in, which is helping clients with growth strategies, part of which is the marketing piece, getting new traffic to their website. Part of it is conversion, so we do a lot of work with our clients on getting a higher percentage of the folks who do show up to call, to click, to fill out a form. And then we work with their intake teams on converting those opportunities. And the final piece we work with them is really running a five-star operation—meaning that they’re getting more five-star Google reviews and getting more referrals from past clients and referral partners. So we do a lot of work in those three pieces of the business to help law firms grow, and I really want them to win because when they win, I win. Selfishly.  No, I love it. I love it. So are you like an outsourced marketing department and marketing-sales department for these law firms? How do you see yourselves? What is the role that you fulfill?  Yeah, I mean, we are a consulting agency. So first and foremost, we’re going to help them strategically figure out where to focus. And we have a fully functioning digital marketing agency, so we do websites and SEO and Local Services Ads and pay-per-click and social media and video and lots of AI. And then as a part of our consulting practice, we help with intake consulting that I mentioned before and five-star operations. And a big part of that is just finding the right partners because we’ll do high-level intake coaching and point out if they’re not answering the phone, if they’re not putting the right people on the phone, and then we’ll connect them with one of the top intake coaches in the legal industry.  If their back end is a little rough and needs some help, there’s a number of partners. Like, for example, there’s a really great software called Case Status we recommend to all of our clients. And imagine Case Status is an app. So, like, when we all order an Uber or order food, we get updates. “Hey, your driver’s been selected. Your driver will be here in 10 minutes. Your driver’s waiting outside. Do you want to have a conversation with your driver? What temperature do you want?”  And so there’s a great app called Case Status, which can manage the case in an app format that consumers are really used to. “Hey, we got your MRI booked, and here’s the location, and here’s the time. Don’t forget your MRI is tomorrow at 8:00 A.M. Here’s the location. If you can’t make the MRI, click here. Hey, we got your MRI. We forwarded it to the next surgeon,” in a case of a car accident. So using that software helps our firms get five-star Google ratings and lots more referrals, and that’s just one small piece of the pie.  So within the niche of law firms, is this even a narrower niche of injury law firms that you work with?  Yeah, it’s funny because when, as a business person, you go from working on 200 SIC codes and you pick one, “I’m only going to work with lawyers,” everybody always asks, like, “Which niche within the niche are you?” But by the nature of our business, 50% or 60% is personal injury, just because those guys are really invested in marketing. They spend a lot of time and money on it, and we’ve built a little reputation.  But we also have estate firms and family lawyers, criminal attorneys, sex abuse lawyers, securities attorneys. So I always say 50% is personal injury and 50% is everybody else who deals with consumers. Because for the most part, the B2B lawyers, they’re not going to spend a lot on marketing. But we have done some beautiful websites for them.  Very interesting. I have kind of a tangential question, but you may be able to help me answer it because I’m obviously wondering about it. I always see these billboards with the injury law firms promoting themselves, and I get if someone gets in a car accident and there’s a billboard above them, then it’s going to be an obvious thing for them to call, but it probably doesn’t happen that often. So how are these billboards so good for lawyers, or is it just a myth and they’re just wasting their money on it?  No. I think the math is pretty compelling, and the average personal injury firm will make between $10,000 and $20,000 on average on cases. Then there will be one or two or three, what they call whales, every year. So a terrible incident where, like, a FedEx truck or a commercial vehicle hits a family and there’s serious injuries or death involved, and it’s a multimillion-dollar case.  So the lawyers make a third of all the revenue that comes in on those cases, and they do a lot of work and they have a lot of expenses too. But when there’s millions of dollars at stake for just one case, these guys can afford the TV advertising, the billboard advertising, and the digital marketing that they do with us.  So it’s not just a billboard. Yeah. Billboard is just a visible one. It’s basically the general idea that they do a lot of advertising because being top of mind is important.  Yeah, for sure. And if, God forbid, someone you knew had an accident, you’d start noticing that every second ad on TV is also personal injury.  Yeah. Yeah. That’s true. That’s true. So let’s talk about frameworks because that’s what this podcast is about. Business blueprints or concepts that you have developed, you observed, something that helps you make sense or streamline the ideas that you deal with in your business. Anything that comes to mind, something that can be explained in three to five steps?  Yes. Well, I touched on it a little bit a minute ago, and we call it our Law Firm Success Formula. And the first part is attract, the second part is convert, and the third part is five-star operations. But I’ll spend a couple more minutes on it. So the attract piece is, first and foremost, you’ve got to have your website dialed in. You have to have a contemporary website. If your website’s more than five years old, it just sends a subtle, even subconscious message to folks that you’re not current, and the design times change over time.  And also, Google’s functionality is going to change, or the functionality of your website, as it’s friendly to Google, particularly your mobile website, if it’s five years old, is not going to be the current best practice. And Google’s going to come and test your mobile website, and they’re going to send negative ratings back to the algorithm, and you’re going to show up less in the searches. Equally important is your Google Business Profile. And that’s your Google Maps address. And that has to be up-to-date and optimized and constantly updated with new content and blogs and videos and information and photos from your location because I always say that you don’t own your Google Maps, you lease it from Google, but it’s a second and very powerful web presence that a firm can have.  So we do a lot of work on the websites, on the Google Maps, and there’s a whole SEO protocol around local SEO that surrounds the Google Maps listing and how you’re listed on your website and how you’re linked to by local businesses and the Chamber of Commerce and business associations and bar associations. And then the next piece is getting your message out there and optimizing for the AI. And so the AI today that’s important in my part of the business is the SEO AI, or a lot of us are calling it AEO, answer engine optimization. So a lot of the work we’re doing with our clients is answering questions on video, and those videos go on YouTube, and then we also use the video on a blog on the website.  And you can use those videos throughout the internet, Facebook, LinkedIn, Twitter. Very importantly, add a video to your Google Maps every week. So we generally shoot a series of at least a dozen videos with the client every quarter and have them answer questions. Because again, when you’re asking questions of Google or ChatGPT or Claude, “Who’s the best car accident attorney if I was hit in an Uber?” So we literally answer that question, and the attorney will say, “One of the things I’m getting asked all the time now is, who’s the best car accident attorney if I’m hit in an Uber? Do I need a car accident attorney?” And they’ll go on to answer that question, but literally, we put the question in the video.  The question goes on their blog, goes on their website, goes on their Facebook, their Twitter. So it’s a very effective strategy to target the AEO, or the answer engine optimization. And by the way, there’s a couple other pieces that are very important to come up in the AI. So number one is answering questions. Number two is becoming an expert, so getting written up in journals and your bar association, your Chamber of Commerce, whatever industry you’re in, getting on Wikipedias and things like that, and answering questions on Reddit and Quora, which are the answer engine websites. And then the final piece is some technical stuff you can do on your website, as simple as adding frequently asked questions. Most people only have five FAQs on their website. You should have 50 or 100 today in this world of answer engine optimization.  So the first piece in our formula is attracting traffic to the website and getting the brand right. And then the second piece is conversion. And I mentioned things like answering the phone. Super critical today that you answer the phone. And I know that sounds obvious, but Google’s actually tracking how long it takes you to answer the phone when someone clicks off a Google ad or a Google Maps listing. And if it takes more than 15 seconds and three rings, Google’s going to, again, downgrade you for future listings. And it’s not nefarious. There’s nothing negative. It’s just like when people use Google, Google wants them to have a successful experience.  Yeah.  So if they’re looking for a car accident lawyer or a shoe repair or a pizza, if you don’t answer the phone quickly, the next time, they’re going to put you down a little bit lower in the listings. So conversion is a multifaceted program that we help our clients with: answering the phone, answering the phone with empathy, answering the phone with a professional who can handle the call, not somebody who’s a busy trial attorney or a busy paralegal, and they don’t even want to take calls. So you really need a professional who’s trained to convert those opportunities.  And then we’ve also built some software to optimize any missed calls, and we even have a software when people fill out a form on the website, it immediately sends a text to the intake team so you can call them back. Because we’ve all had that experience where you fill out the form on the website, and you wait five minutes, 10 minutes, an hour, a day. Well, by then, you forgot whose form you filled out, and you filled out a couple other forms on other law firms’ websites or other marketing agencies’ or consultants’ websites, right? So very important that we have the software that immediately texts the form information to the intake team.  They can call the person right back. And then the final piece, I talked about five-star operations, and we have several programs to help our clients get more Google reviews and get more referrals from their existing clients and their referral partners. And one of the subtle things that a lot of people don’t do, and this is the easiest, most cost-effective marketing piece, is just sending out a monthly newsletter.  I mean, every business and every law firm and every marketing agency has to have a monthly newsletter. It’s very inexpensive. You can use Mailchimp or Constant Contact and send out some valuable information, some of your community activities, if you’re speaking at the Chamber of Commerce or your bar association, or I’m speaking at an industry conference. And every time I send out a newsletter, I get two or three calls. “Oh, Jay, I was meaning to call you. We want to redo our website.” Or, “Jay, would you be on my podcast?” Thank you for that, Steve. And just being top of mind increases your business opportunities, those referrals. So there’s a number of those programs that we do to help our clients get more five-star Google reviews and more high-value referrals.  That’s fantastic. You’re really very systematic about it. I mean, this is a huge framework, so I don’t know if we can promote it. It’s not going to be easy to promote all parts of it. But I really like the AEO optimization element: answering questions, becoming an expert on Wikipedia, Reddit, Quora, and the FAQs. Is there anything else there in this AEO optimization that may be important?  Well, the first part about answering questions, I can give you a couple clues there. One of the areas to get questions is to monitor the questions you take on a regular basis. And we use an AI called Fathom that records all my phone calls. And it creates a transcript, and I asked another AI, like a Claude or one of the AIs, to read all 200 most recent sales calls and transcribe all of the questions that I answered more than once. And there were several questions that I answered 20, 30 times and several that I answered two, three, four times.  It came up with 269 questions that I get asked on a regular basis on my sales calls, and now we’re systematically answering those questions on videos and blogs and content on our website because we know those are the questions that we get asked on a frequent basis by people who are interested in our products and services. So if you can find the true questions that you’re asked, I often joke that Margaret, the receptionist, you should give her a little clipboard beside her desk, and every question that comes in through the intake department, you want her to write it down and then hand that off to your marketing department and write a blog post.  Because literally, the questions that people are asking about car accidents or divorces or consulting services or marketing blueprints, those are the questions that people are asking Google, ChatGPT, and Claude. So if you proactively collect and answer the questions, that’s very powerful. And then in the expertise area, things you can do like getting in Wikipedia's, which is hard to get. You really have to be a known public figure today to get approved for a Wikipedia. But Grok has its own Grokipedia, and there’s several other pedias out there. Just making sure that you’re properly listed in all of your industry association listings and your local business associations.  When you just take a look at who’s linking to your competitors, you’re going to find a list of 200 websites that link to and list your competitors, and you can get listed in all those places, in most of those places, because there’s multiple chambers of commerce and business associations and bar associations in every region. And that’s true for every business, not just for lawyers. And then the final piece about the five-star operations, the simplest insight there is if you want lots of five-star reviews, you have to run a five-star business. You have to think of yourself like a five-star hotel.  And when you show up at The Ritz or The Four Seasons, which I’m lucky enough to do a couple times a year because I go to lawyer conferences, and those guys don’t fool around. Even as you pull up, they’re like, “Oh, welcome, Mr. Berkowitz.” I’m like, “How do they know that?” Probably because I told them what type of car I was coming in. Or they’ll ask you, “Are you staying here?” And your name is Mr. Berkowitz. And then as soon as the person hands your bags off and they take you to reception, you’re Mr. Berkowitz for the rest of your stay. They know who you are.  They recognize the staff are trained to give you that high level of service. And then when you go over to the concierge, there’s someone whose whole job is to make your visit great and get you fantastic dinner reservations and nurture your whole relationship, get you theater tickets or concert tickets. So if you think of your business as a five-star operation from the first time they call to every conversation, they should know Mr. Berkowitz. They should be able to pull up your file. They should know what the status of your business relationship is or your legal case.  And in fact, we recommend the software I talked about earlier, so they’re proactively sending you updates on your case. You don’t even have to call in. And the number one bar complaint is, “My lawyer doesn’t answer the phone and doesn’t give me updates on the status of my case.” And I think that’s true for every business. So if you’re proactively sending out updates and information to your clients, they’re proactively happy as opposed to reactively trying to chase you down.  Basically, you cannot fake being a good business. You have to be a good business. But it’s good to be reminded of what it takes to be a five-star service-oriented.  Yeah, you’re right. Yeah. Five years ago, you could fake it. Today, you can’t fake it. The Google reviews are omnipresent, and I think in 70 or 80% of businesses. I saw a data point the other day, people look at Google reviews before they work with a company.  Yeah. That is true. That is true. Well, thanks for reminding me. So what drives growth in your marketing agency business?  I think there’s three big chunks of business opportunities for us. The first one, and the best one for everybody, is always referrals. And so I do a lot of hard work to nurture my referral base. As a matter of fact, I’ve even created my own sort of networking group, if you will, of other people who call on the same types of businesses that I do. And I make sure that I reach out to them and have a quick Zoom call. I met with two of them this morning on just a half-hour Zoom call, finding out what’s up in their life, what type of referrals they’re looking for, and asking how I can give, and giving as many referrals as I get.  So building those relationships, we call it know, like, and trust in networking. And constantly building those relationships and then spending time with them at the industry conferences to really put a focus that I think I made a mistake and I ignored that up until the last four or five years. And now I spend more time at a conference on the trade show floor with the other vendors as I do trying to meet the attorneys, because if you build a relationship with a vendor who has 200 clients, you can get 200 referrals. If you build a relationship with a one-off prospect, you can get one.  Maybe he’ll refer you to someone he does business with. But really building those relationships, those referral relationships, has been fruitful for me. And then the second piece is those trade shows. And there’s an expression we use in my mastermind, which is, “Stage time is money time.” And if you can become an expert and develop a book and a presentation and get featured at your industry conference, that’s the best way to attend those conferences. And if you haven’t spoken on stage at your industry conference, I highly recommend it.  There’s about 10 benefits that you don’t even know about, that people reach out to you beforehand, even before the conference, to book you on their podcast or book a meeting with you or introduce you to someone. At the conference itself, there’s often a green room, which is a private area where you can do some business, where the other speakers are, and often the media is also in the green room. So you’ve got access to some of the most influential influencers at the conference itself. And then obviously, after you’re on stage, everyone wants to be your best friend if you do a good job, if your presentation is high value.  Yeah.  So that’s one of the best conference hacks. And then we try and do everything to optimize having a booth and having a presence at the conference or whatever we’re doing there. We often host a party or a dinner as well. And a lot of times, we do that with our vendor friends that I talked about earlier. And it really gives you a chance to stand out at the conference itself.  And then the third piece is marketing. We’ve been very fortunate and successful. We started a webinar series six years ago, and every month for six years, without fail, we’ve done a webinar. SEO for lawyers, pay-per-click for lawyers, social media for lawyers, video for lawyers, and then branching out into things like EOS, the Entrepreneurial Operating System. We do an annual business planning webinar. And thankfully, about two years ago, February, one of those videos took off on YouTube.  Something in the algorithm, it just loved it, and people were watching a long time on this video, and they were watching other videos after they watched this video. And I used to be so proud because I had 2,000 or 3,000 people who watched my webinars, and this one started going to 20,000, 30,000. Today, I believe it’s been viewed 95,000 times. It’s called the Top 10 Hottest Technology Tips for Attorneys, and that one seemed to pull the whole channel with it. So now, on a regular basis, we’ll get 50,000 or 60,000 views each month, and our overall channel’s up to 1,300,000 or 1,400,000 views on YouTube.  So creating high-value content has been a great sort of foundation for us, and then we’ll also market that in several different ways. We send emails: “Hey, please come to our monthly live-streaming event. We’ve got a great panel. We’re going to teach you all about the latest technologies in AI for lawyers.” And then those panel partners will promote the event as well. And then we send the emails in advance to the webinar. We post on our LinkedIn, my personal LinkedIn, company Facebook, Jay’s Facebook, Twitter, company Twitter.  And then after, “Hey, a lot of people said they missed the webinar. They couldn’t get the link to work. Here’s a replay of the webinar.” And then we take snippets from the webinar and put it in our social media. So that and a weekly podcast has been very, very powerful inbound marketing and thought leadership marketing for the firm.  Love it. That’s really cool. You’ve got some good processes, and thanks for sharing. This is interesting, the 10 technology tips. And it’s got a good title for sure, and I’m sure that it’s a good niche as well, and well done doing this. So no business is perfect, of course. What is something that you’re actively trying to figure out in your business?  Well, I’ve been spectacularly unsuccessful at hiring salespeople. And a number of my friends in my mastermind say the best day of their life is when they hire a salesperson who can sell better than them. We have a great sales process, and we have a great sales team, but I haven’t yet found the person who’s a little bit more effective in nurturing and closing the sales. So I definitely have some work to do still in building a sales team.  Yeah. I mean, you’re two times Inc. 5000, so you must be growing fast. And in fact, I saw that you doubled the number of employees in the last couple of years. How do you make sure that the leadership is growing with the number of employees? How are you growing your leaders?  Well, Steve, thank you, because that’s one of my favorite topics. And we’re big proponents of EOS, the Entrepreneurial Operating System, and the book Traction. And by the way, my hot tip to anyone who’s hearing this and is a business owner: don’t read the book Traction first. Read this book, Get a Grip. Because Get a Grip tells you the story of Traction, but it’s told as a story. And if you’re the founder, what EOS calls a visionary, Traction’s more like an operations manual, and that’s for your COO, your chief operating officer. So read Get a Grip, and then we got started three or four years ago self-implementing EOS.  Yeah.  And two and a half years ago, we hired an implementer and did a full-scale EOS, Entrepreneurial Operating System, integration into our business. And that was when we were around 10 or 12 people. And when you’re a small business, five, six, seven employees, all of them can report to the CEO, and we had very hands-on training. And as the business grew and we got to 10 or 12, that’s where you’re supposed to develop leadership specialties.  And obviously, 12 people can’t report to you, and you’re getting busier in sales and marketing and speaking and flying all over the place. So as we built this EOS leadership team, it’s been a real fantastic awakening for me because now there’s people who are very, very competent at what they do. They’re leading each of our departments, and I don’t have to sit in all the seats anymore. I found people who are better than me, smarter than me at what they do to lead each of those teams.  That’s pretty cool. That’s pretty cool. So if someone is running a law firm out there and listening to all that advice and they’d like to learn more, where should they go and where can they connect with you?  Well, the easiest thing is to go to tengoldenrules.com, or I’m Jay Berkowitz on most of the social media because when a new social media comes out, I always grab the name Jay Berkowitz. And probably much to the chagrin of a couple guys who are probably more important than me, Professor Jay Berkowitz and Chiropractor Jay Berkowitz. And if you guys are hearing this, I’m sorry, Dr. Jay Berkowitz, but I’ve got the Twitter and the Facebook and the LinkedIn handle.  Yeah. That’s pretty cool. Actually, I was wondering because this podcast has been running for six years, and I had the recollection that I had a Jay Berkowitz on this show four or five years ago, and I had to make sure that it wasn’t you. So it’s funny that you mentioned this. Yeah. That’s awesome. So this is pretty impressive, not just as a law firm or a law firm owner, but anyone.  I mean, these ideas that, Jay, you shared with us—how to attract people on your website, how to leverage AI and become an expert and create those FAQs and harvest them from your sales conversations, and then how you build a five-star operation so that you actually retain those clients and get them to refer and give you testimonials—that’s very, very valuable stuff. So I recommend all of you to look into implementing some of this stuff or reach out to Jay at one of the Jay Berkowitz handles or on the Ten Golden Rules website.  So, Jay, thank you for coming and sharing your ideas and experiences and frameworks, particularly frameworks. And if you enjoyed listening, then stay tuned because every week I bring a couple of amazing entrepreneurs to this show. So thanks, Jay, for coming, and thank you for listening.  You’re welcome, Steve. Thanks for having me.  Thank you. Important Links: Jay's LinkedIn Jay's website

What happens when a vacation rental executive who has experienced the industry at virtually every level decides to go back to the basics? In this episode of The STR Data Lab, Jamie Lane sits down with Bob Milne, COO and President of First Chair Destinations, to unpack decades of lessons from building, scaling, and reshaping vacation rental management businesses. From running thousands of homes in Steamboat to navigating Wyndham and Vacasa, Bob shares why he believes vacation rentals are ultimately a hospitality and relationship business—not simply a technology business.The conversation explores the tradeoffs between scale and local operations, what can—and can't—be centralized, the challenges of proprietary technology, and what Bob learned from Vacasa's rapid growth and transition to a more localized model. He also dives into why ski destinations offer opportunities beyond the traditional winter season, how events and summer demand can reshape seasonality, the role professional managers can play in local regulation, and why First Chair is pursuing moderate, deliberate growth rather than growth for growth's sake.You don't want to miss this episode!Key TakeawaysWhy vacation rental management is fundamentally a people and hospitality business, and where technology can—and can't—replace local expertise.Which parts of a vacation rental business actually benefit from scale, from technology and marketing to operations and owner communications.What the transition from Vacasa's national model to more localized operations reveals about the importance of boots-on-the-ground teams.How ski destinations can reduce seasonality by tapping into summer travel, weddings, events, outdoor recreation, and improved air access.Why sustainable growth may require a different approach than rapid expansion, particularly when balancing owner retention, local relationships, and operational quality.Sign up for AirDNA for FREE

"AI isn't replacing human connection — it's making it more valuable than ever.", Morana MizrahiIn this episode, Morana Mizrahi, co-founder and COO of Rebillia Platform, shares insights on how AI is transforming business operations, strengthening leadership authenticity, and fostering better client relationships.This conversation explores why the most successful leaders in the AI era won't be the ones who automate everything, but the ones who lead with authenticity, build real relationships, and use AI to create more time for what matters most.Discover practical tips for leveraging AI to boost productivity and maintain genuine connections.We discussed:◼ Why AI should free people to build stronger relationships — not replace them◼ How authentic leadership is becoming the biggest competitive advantage in business◼ Why the future belongs to leaders who manage AI instead of letting AI manage them◼ How automation helped a startup grow without laying off a single employee◼ Why being more human—not more corporate—is the key to thriving in the AI era

In this episode of Saddle Talk, hosts Sandy and Cara sit down with Vera V-Abdallah, COO and founder of Love This Horse Equine Rescue in Antelope Valley, California.From growing up in Europe with a German state certification in horse training to earning a law degree and working for the Department of Corrections, Vera brings a rare combination of European classical training, legal rigor, and unwavering passion to equine rescue.Sandy, Cara, and Vera dive deep into what truly makes a successful horse rescue, including:The Reality of Rescue: Why Love This Horse focuses on under-saddle training, health, and behavior so rescue horses can become long-term "good citizens."Busting Mare Stigmas: Why the prejudice against mares is completely unfounded and how building a bond with a mare can change your life.The Business of Saving Horses: Balancing a full-time career, managing 100 acres, and providing lifelong sanctuary for 70+ non-rideable horses.Cara's Personal Story: How adopting her horse, Armani (a secret Lusitano!), from Vera completely changed her perspective on rescue animals.How You Can Help: The real math behind hay bills, veterinary costs, and why becoming a monthly sustaining donor makes all the difference.Resources & How to Support:Website & Donations: Visit lovethishorse.org to make a one-time donation or sign up as a monthly sustaining member.Follow the Rescue: Keep up with available horses, trail rides, and updates on Facebook.Enjoying Saddle Talk? Don't forget to follow, rate, leave a review, and share this episode with a friend! Keep your boots dusty and your hard hats on—we'll see you out on the trail!

In this episode of Great Women in Compliance, co-host Dr. Hemma R. Lomax sits down with Rebecca Taylor, HR leader, entrepreneur, community builder, and host of the HR Voices podcast, to talk about employee voice, trust, culture, leadership, and the future of employee relations. Rebecca shares what more than a decade in HR has taught her about difficult workplace decisions, the signals hidden beneath complaints, and why what happens after someone speaks matters just as much as creating the space for them to speak in the first place. Highlights include: Why employees are the culture and voice is one of its most important signals. Why difficult workplace situations often contain multiple truths at once. How leaders can build trust by explaining the reasoning behind decisions. Why complaints and hotline reports should be treated as useful data, not noise. How HR and compliance professionals can influence leaders by meeting them where they are. How AI can bring richer context to employee relations by connecting fragmented workplace data. Hemma promised to share a link to Rebecca's integrity anthem: Starálfur” by Sigur Rós, from the album Ágætis byrjun. Check it out here. Starálfur, or Ágætis byrjun—Sigur Rós official site here: https://sigurros.com/music/agaetis-byrjun/ About Rebecca Taylor Rebecca Taylor is a people and workplace leader with more than a decade of experience across HR, employee relations, leadership, coaching, and workplace technology. She is the former co-founder and COO of SkillCycle, a coaching platform built for the AI era, and today leads community and content at AllVoices, an AI-native employee relations platform. She also hosts the HR Voices podcast, where she speaks with practitioners working through the realities of modern HR and employee relations. Rebecca is passionate about employee voice, workplace culture, community, and helping organizations understand the human context behind the signals their people provide. A lifelong writer and former college DJ, she has built a career around listening closely, asking what sits beneath the surface, and connecting people and ideas across the workplace.

HP is best known for hardware and printers. Faisal Masud is turning it into a software and AI company, and he thinks the era of stacked management layers is ending. In this episode of The Product Podcast, Carlos (CEO at Product School) sits down with Faisal Masud, SVP and President of Worldwide Digital Services at HP, for a candid conversation about building enterprise AI, and what it does to how companies are actually run.Faisal has a rare vantage point: two decades across Amazon, eBay, Groupon, and Alphabet's Wing (the drone delivery moonshot, where he was COO), then CEO of the $1.5B commerce platform fabric, and now running all of HP's commercial software business. He explains why a hardware giant deliberately built a standalone software unit, how the thesis (collect telemetry from HP's devices, turn it into insights that serve customers) became the Workforce Experience Platform, and why HP stopped reselling third-party software to sell its own owned-IP products instead.The heart of the conversation is what AI is doing to organizations. Faisal argues that AI is demonstrably making extra layers of management unnecessary, because the monitoring, data collection, and aggregation those layers existed to do can now be handled by individuals and agents. His provocative framing: the future "manager" is managing agents, not people, and managers will have to know far more than just how to manage. He's equally blunt about the hype, AI is part of your strategy, not your strategy, adoption metrics alone prove nothing, and "everything is easier with AI until you go to production, which is a whole different ball game," where token budgets and real ROI bite. He also gives a working leader's read on the competitive landscape (OpenAI on the frontier, Amazon's moat, Microsoft Copilot's gains) and how his own PMs and developers use Claude, Codex, and Cloud Code every day.What you'll learn:Why AI is making additional layers of management unnecessary, and what replaces themThe shift from managing people to managing agents, and why managers will need to know moreWhy a hardware company like HP built a standalone software and AI businessHow device- and OS-agnostic telemetry became the Workforce Experience PlatformWhy HP stopped reselling third-party software to sell owned-IP productsWhy "AI is part of your strategy, not your strategy," and why adoption metrics aren't enoughThe real wall: AI makes building easy until you hit production, budgets, and token limitsHow Faisal pushes PMs on what should be done with AI vs. what needs a human in the loopA working read on OpenAI, Amazon, and Microsoft Copilot in the enterpriseWhat Faisal predicts for headcount and org structure in the mid-termConnect with Faisal Masud: President, HPLinkedIn: https://www.linkedin.com/in/faisal/Host: Carlos, CEO at Product SchoolLinkedIn: https://www.linkedin.com/in/villaumbrosia/About HP Digital Services: HP's Digital Services division builds the commercial software HP sells into enterprises and channel partners, including the Workforce Experience Platform, which uses AI to anticipate and resolve employees' IT needs across a device- and OS-agnostic fleet.About the Product Podcast: Product School's podcast brings you candid conversations with the founders and product leaders shaping tech.Social Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

Struggling with your bookkeeping process? Discover how to transition to a professional accounting team without fear or hassle.Ever had those moments where your numbers just aren't making sense, or things don't show up on time?Julie Smith talks about that “uh-oh” feeling and what it's like to realize you might need help. Glenn Harper reassures us that embarrassment is totally normal, but it shouldn't stop you from making the change you need. They break down what the transition really looks like. From evaluating your current setup (no judgment!) to how their team does all the heavy lifting so you don't have to stress.You'll hear stories about what it means for entrepreneurs to actually hand off the books, how a professional team can be a real partner for your business, and why, according to Glenn Harper, no one regrets finally getting their finances organized. If you've ever wondered what switching accountants is really like, or just want to spend more time doing what you love in your business, this episode is for you!This episode is brought to you by PureTax, LLC. Tax preparation services without the pressure. When all you need is to get your tax return done, take the stress out of tax season by working with a firm that has simplified the process and the pricing. Find out more about how we started.Key takeaways for entrepreneurs:Don't let embarrassment hold you back. As Glenn Harper shared, recognizing issues in your bookkeeping is common. When you know better, you can do better. For yourself, your team, and your clients.You don't have to figure it out alone. The transition to a new system isn't as daunting as it seems. Our team picks up the heavy lifting, giving you clear expectations and minimal to-dos for a seamless change.Focus on your strengths. Let professionals handle the numbers, so you can spend your valuable energy on what you do best and grow your business with confidence.Moments00:00 Organized onboarding and change management03:47 Value of hiring a professional CPA06:50 Benefits of professional bookkeeping servicesRunning a business doesn't have to run your life.Without a business partner who holds you accountable, it's easy to be so busy ‘doing' business that you don't have the right strategy to grow your business.Stop letting your business run you. At Harper & Co CPA Plus, we know that you want to be empowered to build the lifestyle you envision. In order to do that you need a clear path to follow for successOur clients enjoy a proactive partnership with us. Schedule a consultation with us today.Download our free guide - Entrepreneurial Success Formula: How to Avoid Managing Your Business From Your Bank Account.Glenn Harper, CPA, is the Owner and Managing Partner of Harper & Company CPAs Plus, a top 10 Managing Partner in the country (Accounting Today's 2022 MP Elite). His firm won the 2021 Luca Award for Firm of the Year. An entrepreneur and speaker, Glenn transformed his firm into an advisory-focused practice, doubling revenue and profit in two years. He teaches entrepreneurs to build financial and operational excellence, speaks nationwide to CPA firm owners about running their businesses like entrepreneurs, and consults with firms across the country. Glenn enjoys golfing, fishing, hiking, cooking, and spending time with his family.'Julie Smith, MBA, is a serial entrepreneur in the public accounting space. She is the Founder of EmpowerCPA™, Founder of PureTax, LLC, COO for Harper & Company CPAs Plus, and Co-host of the Empowering Entrepreneurs podcast. Named CPA.com's 2021 Innovative Practitioner of Year, Julie led Harper & Company's transition to an advisory-focused firm, doubling revenue and profit in two years. She now empowers other CPA firm owners nationwide through consulting and speaking, teaching them how to run their businesses like entrepreneurs. Julie lives in Columbus, OH with her family and enjoys travel, coaching basketball, sporting events, and the occasional shopping spree.https://creativecommons.org/licenses/by-nd/4.0/Copyright 2026 Glenn HarperMentioned in this episode:Brought to you by Harper & Company CPAs PlusRunning a business takes vision, grit… and the right financial partner. At Harper & Company CPAs Plus, we don't just crunch numbers—we empower entrepreneurs. From proactive tax strategy and accounting to business advisory services, our team helps you keep more of what you earn and scale with confidence. Whether you're launching, growing, or preparing for exit, Harper & Company is in your corner with expert guidance built for business owners like you. Visit www.harpercpaplus.com to book a complimentary discovery call today - or call us at 614-456-7222. Brought to you by Harper & Company CPAs Plus

-Introduction What does a mid-sized brokerage have that it cannot actually use? A specialized book and the data behind it, and none of the underwriting, capital, filing, and admin machinery it would take to turn that book into a program it owns. The ten largest firms solved this by buying MGAs. Cole Riccardi built Authentic to rent that machinery to everyone else, and nine of the top ten retail brokerages now work with him on digital programs anyway. In this conversation he explains why he refuses to call Authentic a software company, what he got wrong in the first two years, and why he went after Main Street before he went after the hard market. Guest Bio Cole Riccardi founded Authentic in 2022 after five years at Aquiline Capital Partners, where he invested across the insurance value chain and became convinced that nobody was building affinity insurance programs at scale. He built the company with a co-founder and COO who spent fifteen years as an actuary at AmTrust and a CTO who came out of six years at Amazon, and the platform was architected as multi-carrier, multi-tenant, and multi-product from the first day. Authentic runs out of New York and Dayton, Ohio, is backed by FirstMark Capital, and now sits behind six carriers with programs spanning Main Street, energy, and inland marine. Key Topics -Programs should not be limited to the top ten - The largest brokerages own their own MGAs. Riccardi's argument is that everyone else already has the book and the data, and only lacks the machinery, which is a rentable problem. -An MGA that gives its software away - Riccardi is emphatic that Authentic never wanted to sell software and makes its money in the transaction flow. The technology is what makes it a better trading partner, not the product. -Affinity is product creation, not just distribution - For PushPress, Authentic went through the entire book and built four or five custom class codes that mapped to CrossFit gyms and similar facilities, rather than rating them off generic fitness codes. -Main Street first, on purpose - Rather than chase hard-market classes where premium comes fast, Authentic built a sizable Main Street book to prove that the configured programs were what moved business over, not market scarcity. -Same infrastructure, new practices - A Chubb energy underwriter joined with a thesis about independent power producers being underserved on casualty. That program launched in May, and an inland marine practice was announced the day of this recording. -The captive he overbuilt - Riccardi is direct that as a first-time founder he overcomplicated the early years by building custom captive cells on the back end. The captive still exists and takes smaller slices, but it is no longer the pitch. -Fast nos and the right to win - Authentic has no trucking underwriter and no capacity partner who will raise a hand for it, so brokers asking about long-haul trucking get turned down quickly rather than strung along. Notable Quotes "We never wanted to sell software. I always wanted to be in the transaction flow. We make money as an MGA today. That's always how we will make money." "Nine of the top ten work with us today on digital programs." "We've actually gone after Main Street to start and built up a pretty sizable book there. We wanted to do that so we could prove to ourselves that our technology mousetrap mattered and we weren't just writing business because it was hard to find markets elsewhere." "Can we challenge the status quo that MGAs need twelve points to operate? If you're built on modern systems, I don't think you do." Resources Guest: Authentic: https://authenticinsurance.com/ Authentic, For Brokers: https://authenticinsurance.com/brokers Cole Riccardi on LinkedIn: https://www.linkedin.com/in/cole-riccardi-63a243127/ Host & Organization: Joshua R. Hollander on LinkedIn: https://www.linkedin.com/in/joshuarhollander/ Horton International (USA): https://www.horton-usa.com/ Insurtech Leadership Podcast (LinkedIn Showcase): https://www.linkedin.com/showcase/insurtech-leadership-show Subscribe & Review If you enjoyed this episode, subscribe on your favorite platform and leave a review. The Insurtech Leadership Podcast is available on YouTube, Podbean, Apple Podcasts, and Spotify.

In this episode of Interlinks, I'm joined by Bohdan Ovcharenko, COO and co-founder of Robomate, a Kyiv-based company helping businesses improve and automate processes using robotic process automation (RPA), artificial intelligence and process redesign.We discuss how automation is evolving beyond traditional RPA, why businesses need to fix and standardise processes before automating them, and where AI can improve productivity, scalability and competitiveness. Bohdan also shares practical examples from finance, SAP, CRM and internal knowledge management.From my macro-to-micro perspective, we explore how wider forces such as AI, competitive pressure and productivity challenges translate into everyday operational decisions inside businesses.We also talk about the reality of building a technology company in Kyiv during the war in Ukraine — including planning under uncertainty, travel restrictions, access to talent and the resilience required to keep serving international customers.If you want to understand where AI and automation are delivering real business value today — and what resilience looks like when strategy has to contend with extreme uncertainty — this is a conversation well worth listening to. Hosted on Acast. See acast.com/privacy for more information.

Elijah woke up one morning with a familiar weight on his chest. It was the start of the kind of heaviness that had cost him two to three weeks with his people, over and over, for years. This time he caught it. He named what was happening, and then he made the harder choice: he answered his wife Christina's call and let her in. Dr Glenn and Phyllis Hill unpack why isolation can feel safer than connection, why staying silent is less kind than speaking, and what it looks like to step out of psycholation and into relationship, sometimes in as little as three minutes.In this episode:•Why familiar pain (shame, heaviness, loneliness) can feel safer than letting someone in•Psycholation: the psychological isolation that turns a hard morning into a lost month•Catching the pattern early and using the Core Emotion Wheel to name what's happening•The "I don't want to burden them" myth, and why not telling is less kind•"You're communicating it either way": how silence gets filled in with nineteen wrong guesses•Phyllis on moving day: loneliness, tears, and the text that changed everything•Glenn on why we don't need to pathologize people in order to be present with themAbout Elijah Runyan: Elijah is a certified Connection Codes coach, directs the Connection Codes coaching program, and serves as COO in The Connection Codes, wearing many hats to keep the mission running. He has been married to Christina for 20 years and teaches couples and individuals the same tools he shares so honestly here.Resources mentioned:

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Watch Full Video Episode What if the customer calling for a price isn't someone to avoid, but an opportunity your shop has been trained to turn away? Brian Walden, COO and co-founder of Mango Automotive, challenges one of the automotive repair industry's longest-standing practices: don't give prices over the phone. Instead of putting up the familiar wall of, “We can't give you a price until we see the vehicle,” Brian's team does something different. They give the customer a price range, explain that the vehicle still needs to be inspected and the problem confirmed, and invite them into the shop. The result? Brian says Mango Automotive doubled its phone conversion rate. Today's customers have access to more information than ever. They may have already searched the symptoms, pulled a trouble code, asked AI what might be wrong, and researched what the repair could cost before they ever call your shop. Rather than dismissing that research, Brian believes shops can meet customers where they are and use transparency to build trust. What You'll Learn Why the traditional “we don't give prices over the phone” response can create an immediate barrierHow Mango Automotive uses AI to generate price ranges in secondsWhy the word “range” changes the conversation with a price shopperHow to give a price range without promising an exact repair price before inspecting the vehicleHow meeting customers in their “comfort zone” can build trustWhy Mango Automotive's phone conversion rate doubled after changing its pricing strategyHow price ranges can give service advisors more confidence on the phoneWhy every incoming phone call should be viewed as a valuable opportunityHow AI call analysis, transcripts, dashboards, and weekly coaching help improve advisor performanceWhy Brian views AI as a “flashlight” that exposes where your strategy and communication are breaking down The bigger lesson goes beyond pricing: don't waste the opportunities already calling your shop. Every phone call represents marketing dollars already spent, a potential relationship, and potentially an entire repair order. Instead of building another wall between the customer and your business, ask whether there is a better way to help them take the next step. Brian Walden, COO and co-founder of Mango Automotive Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with on-site training and six days a week of support: http://napatracs.com/ Connect with the Podcast: Download Our Mobile App:https://automotiverepairpodcastnetwork.com/app/Website:https://remarkableresults.biz/YouTube:https://www.youtube.com/carmcapriottoFacebook:https://www.facebook.com/RemarkableResultsRadioPodcast/LinkedIn:https://www.linkedin.com/in/carmcapriotto/Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderBooks Page:https://remarkableresults.biz/booksOur Classroom Page:https://remarkableresults.biz/classroomEpisode Collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:https://remarkableresults.biz/Automotive Field TheorywithMatt Fanslow:https://mattfanslow.captivate.fm/Business by the NumberswithHunt Demarest: https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcastwith Brian and Kim Walker: https://autorepairmarketing.captivate.fm/The Weekly Blitzwith Chris Cotton: https://chriscotton.captivate.fm/Speak Up! Effective Communicationwith Craig O'Neill: https://craigoneill.captivate.fm

What happens when the leadership playbook that made you successful suddenly stops working?Dave Lehman, President and COO of Birdeye, has spent more than two decades building and scaling teams at Salesforce, Yext, Campaign Monitor, and Birdeye. But one of his most important leadership lessons came from a painful moment: after aggressively scaling a business, Dave had to cut half his team.“All I could do was blame myself.”In this episode of Lead the Team, Dave shares how that experience changed the way he leads—and why a leader's job isn't simply to keep the machine growing, but to see where it could break before it does.Dave also reveals why Birdeye is now testing job candidates for “AI aptitude,” the human skills becoming more valuable as AI improves, and how leaders can move their teams from repetitive “negative-one work” toward higher-value strategic work.You'll discover:• Why successful playbooks eventually stop working• The hiring mindset Dave used while scaling Salesforce's Chicago office• The painful leadership mistake that changed how he approaches growth• Why leaders need to know their numbers before problems surface• How Birdeye is testing leaders and salespeople for AI aptitude• Why “AI can make that mistake—you can't”• How AI could allow managers to lead larger, more effective teams• Why every leader should get hands-on with AI nowDave also shares lessons from hosting The Agentic CMO and his perspective on how AI coworkers will reshape the way leaders build and manage teams.This is a conversation about growth, accountability, judgment, and what great leadership looks like when the world...and the technology around us...is changing fast.Follow Lead the Team for more candid conversations with executives about the moments that shaped how they lead.-----Enjoyed the episode?Follow Lead the Team so you never miss a conversation, and leave a 5-star rating or review on Apple Podcasts or Spotify. It helps more leaders discover the show.REAL STORIES. REAL CEOs. REAL LEADERSHIP.Lead the Team is a Top 2% global podcast featuring candid conversations with CEOs and C-suite leaders. Host Ben Fanning has had 700+ conversations with leaders from Honeywell, IBM, HP, Zoom, ESPN, Home Depot, Lockheed Martin, Savannah Bananas and more.

You can't automate a planning process that only some of your teams follow. This week on Dev Interrupted, Newsela CTO Dee Wilcox joins Dan Lines, LinearB's COO and co-founder in our AI Enablement interview series. She shows how Newsela brought dev cycle time down from four days to closer to two, and why she treats code review time as a measure of how long engineers wait for feedback. They close the conversation on proving AI ROI to the board, where Dan makes the case for cost per effective PR, a metric that only counts the PRs that ship without causing incidents or needing rework. Save your seat: What your software factory is doing to your engineersFollow the show:Subscribe to our Substack Follow us on LinkedInSubscribe to our YouTube ChannelFollow the hosts:Follow AndrewFollow BenFollow DanFollow today's guest:Learn more about Newsela: https://newsela.comAccelerate Everyone: Dee's Substack on engineering leadership https://accelerateeveryone.substack.comConnect with Dee: LinkedInOFFERSStart Free Trial: Get started with LinearB's AI productivity platform for free.Book a Demo: Learn how you can ship faster, improve DevEx, and lead with confidence in the AI era.LEARN ABOUT LINEARBAI Code Reviews: Automate reviews to catch bugs, security risks, and performance issues before they hit production.AI & Productivity Insights: Go beyond DORA with AI-powered recommendations and dashboards to measure and improve performance.AI-Powered Workflow Automations: Use AI-generated PR descriptions, smart routing, and other automations to reduce developer toil.MCP Server: Interact with your engineering data using natural language to build custom reports and get answers on the fly.

AdTechGod is joined by Tanja Mimica, Co-Founder and COO of Kovva, to discuss her journey from building and selling Martin to PubMatic to launching an AI-powered platform for media buyers. Tanja explains how Kovva automates cross-platform operational workflows, what AI could mean for junior media buyers, and why the future of agencies may depend on turning institutional knowledge into intelligence that compounds over time. Takeaways: Kovva automates operational workflows across media-buying platforms and productivity tools. AI could shift media-buying roles toward higher-value work rather than simply eliminating them. Kovva uses agency knowledge and playbooks to automate workflows within existing processes. AI can help agencies retain and scale institutional knowledge across teams. The future may be a “compounding agency” where organizational intelligence improves with every workflow. Chapters:00:00 Introduction01:09 Tanja's Journey Into Ad Tech02:07 Building Martin and a New DSP03:37 The Road to PubMatic04:23 From PubMatic to Founding Kovva05:49 Building a Company With Your Co-Founder and Spouse07:19 Why Tanja Built Kovva08:14 How Kovva Automates Media Buying Workflows10:00 Where Kovva Fits Into the Media Buying Process11:01 Playbooks and Agency Knowledge12:29 Will AI Replace Media Buyers?14:19 How Agency Roles Could Change16:12 The AI Adoption Gap18:21 Using AI to Train Junior Media Buyers19:46 Kovva as an Orchestration Layer21:57 What's Next for Programmatic Advertising22:18 AI and the Future of Agency Operations24:18 Building the “Compounding Agency”25:34 Closing Thoughts Learn more about your ad choices. Visit megaphone.fm/adchoices

In The CEO: The Role, the Reality, the Responsibility, Nitin Nohria argues that the CEO's real work is not making the big decisions personally but building the conditions under which thousands of good decisions get made by everyone else. Nohria is the former dean of Harvard Business School, where he is currently the George F. Baker Professor of Administration, and for nearly 30 years he has run the invitation-only New CEO Workshop for recently appointed chief executives of the world's largest companies. His latest book draws on that work, on empirical research into how much CEOs actually affect company performance, and on roughly 70,000 hours of data from real CEO calendars, to replace the myth of the heroic chief executive with a clear-eyed account of what the job involves: setting direction, allocating resources, shaping culture, managing stakeholders, and absorbing relentless scrutiny. In his conversation with Adam Job, senior director at the BCG Institute, Nohria discusses how much the person in the seat really matters, why new CEOs have to stop being COOs, where the hours in a CEO's day actually go, how to tell a genuine crisis from daily noise, the structurally induced narcissism the role invites, what AI and geopolitics demand of this generation of leaders, and the one piece of advice he gives every CEO. Key topics discussed:01:00 | How much the CEO in the seat actually matters 03:51 | Making decisions versus ensuring good decisions get made 06:19 | Why new CEOs struggle to stop being the COO 08:15 | The unexpected challenges of the job 10:19 | Inside 70,000 hours of CEO calendar data 13:18 | Whisper warnings, siren songs, and daily noise 16:21 | What CEOs must protect in their calendar, and what to cut 19:44 | Loneliness and structurally induced narcissism 23:59 | What AI and geopolitics demand of CEOs [26:42] How CEOs use AI, and the problem of AI slop [28:58] Why anyone would want the job [29:49] The single most important piece of advice Additional inspirations from Nitin Nohria:In Their Time: The Greatest Business Leaders of the Twentieth Century (Harvard Business Review Press, 2005)

You start an email, remember a purchase, open another tab, and suddenly five tasks are each 20 percent done. For adults with ADHD, working memory problems don't necessarily disappear with age.Skye Waterson and Robert Waterson unpack a 2013 meta-analysis of 38 studies on working memory in adults with ADHD. The researchers expected older adults to perform better. Instead, the review found adults with ADHD performed moderately worse on both verbal and visual working memory tasks, with age not changing the overall picture.Then Skye and Robert get practical: how to stop relying on your head to hold everything. They cover one central place for tasks, low-friction capture, redundant reminders, recording tools, and physical cues you can't ignore.The goal isn't to remember harder. It's to build a system that means you don't have to.Want Skye's prioritization filter? DM me “prioritize” and she'll send it to you for free.What We Cover:What 38 studies reveal about working memory in adults with ADHD, and why age didn't change the pictureWhy every task needs one central, ranked location instead of scattered notesHow redundant reminders and physical cues help when working memory failsWhy a five-minute post-meeting dictation can catch what AI summaries missP.S. If you're a founder who's tired of the mad scramble of disorganized systems and stressful HR, and you want a business that feels as easy as plugging your headphones into an iPod shuffle, I've got something for you.Want to grow your business? My Focused Balanced Growth Program has everything you need to build consistent ADHD-friendly routines and processes to grow. Click here to learn more.Looking for a coach who's also an operator who'll turn your business into a finely-tuned profit and peace machine designed for your brain? I work with one company a month as a fractional consultant and COO, learning about your business and implementing systems that allow both trust & transparency with your team. Click here to book a call and discuss.

Send us Fan MailResources Free Metrics Audit: a free 20-minute live read of six numbers from your last full month (charges, claims, adjustments, denials, A/R, net collections) to find where revenue is leaking. No patient data, no system access. Built for practices collecting $150K or more a month. → https://eligibility.natrevmd.com/metrics-audit-natrevmd Practice Financial Health Dashboard for Physicians: a free Excel workbook built around the same six numbers, so you can track them month over month on your own. → https://eligibility.natrevmd.com/free-practice-financial-health-dashboard-for-physicians-natrevmd More from us: natrevmd.com Coming soon: Our episodes with the CEO of a large independent practice and with an IPA leaderThe end of September is the moment to start planning your first quarter of 2027. What you collect in January through March is mostly decided by what you do now. Dr. Heather Signorelli covers the five areas every owner, CEO, COO, or practice manager should review before the year closes. Your net collection rate. Gross collection rate compares what you collect to what you charge. Net collection rate removes contractual adjustments, so it shows what your team is writing off that it should be chasing: timely filing, bad debt, patient balances. Heather notes most practices sit in the mid to high 90s. Know your number and why it is where it is. A growth plan for 2027. Set revenue goals in the first week of October. Use this year's average reimbursement per visit (claims through June should be paid by now) to work out the patient volume you need, whether you need to hire, and whether services you refer out, like PT, subspecialty care, or lab work, have a business case to come in-house. Payer contracts. When did you last negotiate? Are any credentialing denials still open? Starting in October gives new rates the best chance of loading early. IPA options. An independent physician association can strengthen your contracting position, but there are good and bad ones. Look at who they serve, how fast claims get paid, quality metrics, and shared savings before you join. A coding audit. If it has been years, get one. Check levels, modifiers, and incident-to billing, and make sure your documentation supports the codes. OB practices in particular need to be ready for the 2027 code changes.Three actions this week: • Pull your net collection rate and ask your billing team what is behind every non-contractual write-off • Put a two-hour 2027 planning session with your leadership team on the calendar for the first week of October • List every payer contract with the date it was last negotiated 

Every two weeks, the business development tactics top lawyers use are free at therainmakingmagazine.com ---------------------------------------- Half of all lateral partner hires don't last. That's not a recruiting problem. It's a vetting, compensation, and integration problem — and most law firms are making the same mistakes at every stage. Shireen Hilal is the CEO of Maior and a former COO of a national law firm where she drove +20% revenue and +30% profits per partner. She's also a former AmLaw 50 litigator and has led strategy for a $1B division at KPMG. In this Sometimes Tuesdays episode, Shireen joins Scott Love to break down exactly why lateral partner hiring goes wrong — and what firms and candidates can do differently. What you'll learn: Why the LPQ (lateral partner questionnaire) is not enough — and what you need to do instead How to assess the real portability of a book of business (hint: headline revenue is the last thing to look at) Why cultural fit isn't a soft factor — and how to assess it with the same rigor as financials The "coloring in the lines vs. entrepreneurial" framework for diagnosing cultural misalignment before it happens What actually comes out at dinner vs. a 45-minute Zoom — and why in-person matters for expensive hires Why confirmation bias derails lateral hiring decisions — and a simple fix that adds real data What the onboarding vs. integration distinction means — and why giving someone a password is not integration The trend Shireen is hoping becomes standard: tying a sponsoring partner's year-end metrics to the success of their lateral hire What candidates should ask that no one thinks to ask — including talking to a recently acclimated lateral partner 3 action steps across vetting, comp, and integration to immediately improve your lateral hiring outcomes Free resource: Shireen's one-sheet of the right late-stage questions to ask — reach out to her directly via the show notes Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/z5ZdvcjrdA8 ---------------------------------------- If you are a successful law firm partner or law firm founder and want to hear about other options, please book a time on Scott Love's calendar here: https://calendly.com/scott-736/half-hour-phone-meeting-with-scott Or email Scott to connect with him at: scott@attorneysearchgroup.com ---------------------------------------- This podcast is sponsored by SurePoint Legal Insights (formerly known as Leopard Solutions)–turning legal intelligence into opportunity. For a free demo, visit this link: https://surepoint.com/legal-insights/ ---------------------------------------- About Shireen Hilal: Shireen Hilal is the CEO of Maior, where she helps law firms build better strategies and improve operations. Shireen founded Maior after two decades in law and professional services, including practicing as a litigator in AmLaw 50 firms, serving as the COO of a national law firm (+20% revenue and +30% profits per partner during her tenure), leading strategy for a $1B division of KPMG, and building change programs at BDO. Shireen also writes columns for Law360 and Today's Managing Partner. Links: Maior's website: https://www.maiorconsultants.com/ Shireen's LinkedIn: https://www.linkedin.com/in/shireenhilal/ Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode is sponsored by AlixPartners The Disruption Matters special podcast miniseries has returned for its fifth season, and this year, our focus is on providing an ‘Exit Playbook', wherein leading industry experts share their advice on how to generate successful exits during a climate defined by their scarcity. In this fourth episode of the season, we look at timing. This is a six-part miniseries, and we'll be releasing a new episode here on Private Equity Spotlight every week. But if you'd rather not wait, you can listen to the whole series right now. Just click this link – if you already have a Private Equity International account, simply sign in, or register for free to access all six episodes. In a perfect world, a portfolio company would perform so brilliantly that the buyers would show up unprompted. But managers live in the real world, so they need to consider several “trigger points” that would support launching an exit process. Naturally, performance is key, but it's also performance that substantiates the sales story. The company may need time to develop that story so it can educate the market on what they've accomplished and why there's even more value to unlock, because no one is looking to pay top dollar for an enterprise whose best days are in the rearview mirror. Guests include: Alex Greenbaum, partner and head of active core infrastructure at EQT; Chris Taber, partner and managing director at AlixPartners; Jerome Losson, partner and head of portfolio operations at Ambienta; Matteo Stefanel, managing partner and co-founder of Apis Partners; Lane McDonald, managing director for operations & strategy at OMERS Private Equity; Alexis Underwood, partner at Wynnchurch; Megha Kalsi, partner on the cyber team at AlixPartners; Maurizio Mussi, partner and head of portfolio group, Europe, at Bain Capital; Doron Grosman, former CEO and operating partner; Mike Hollander, managing director at GTCR; Helen Lee Bouygues, operating partner at Ardian; Riccardo Basile, operating partner and head of value creation at Permira; Neil Kalvelage, senior managing director and head of portfolio operations at Centerbridge; Brian Cassidy, president of Crestview; Adrian Letts, managing partner and head of business operations at Brookfield PE; Fahim Ahmed, COO of BC Partners; Jason McDannold, co-lead of the Americas private equity practice at AlixPartners; and Stuart Walker, partner at Cinven.

On this episode, Paul Spain talks with Sacha Judd, co-founder and COO of Lume Music, to explore her journey from corporate lawyer and startup investor to launching a new digital music platform designed to help artists connect more deeply with fans. They discuss New Zealand's startup ecosystem, lessons from working with more than 100 startups, the challenges of building a tech company, internet culture and fandom, and why Sacha believes human creativity still matters in an AI-driven world. Plus, a look at how Lume Music aims to reshape the relationship between artists, albums and listeners.Lume — Own the Albums You Love, Beyond StreamingThanks to our partners: One NZ, Workday, 2degrees, Spark, PwC New Zealand, SAP and Gorilla Technology.

Chris Schuett is a Brooklyn dad of two, the COO of Little Cinema, and the author of You Are Now the CFO of a Very Small Family, where he writes about what he calls "the financial drift," the slow, unintentional neglect of a family's financial foundation. He's also the writer behind the New Family CFO newsletter, sharing what he's learned building his own financial system from scratch. In this episode, Chris joins Larry to unpack why dads put off wills, life insurance, and college savings until "later" quietly becomes years, how to talk to your spouse about money without triggering a fight, and why identifying your family's core values makes financial decisions dramatically easier. Larry also shares the story of paying off $95,000 in debt in five years, and how it nearly sent his wife into a grocery store panic because he never looped her in. Timeline Summary [1:02] Chris joins from Brooklyn and the two swap hometown food takes, landing on Texas barbecue over Chicago pizza. [9:32] Larry introduces Chris as the author of You Are Now the CFO of a Very Small Family and writer of the New Family CFO newsletter. [11:12] Larry names the concept at the heart of the episode: "the financial drift," the slow neglect that turns one exhausted night into years. [13:25] Chris defines the financial drift and traces it back to writing his book after three years of getting his own finances in order. [15:32] Chris explains the drift isn't laziness. Urgent daily tasks always beat important but invisible ones like a will or life insurance. [16:18] Chris and Larry compare notes on never being taught personal finance in school, only learning it later through trial and error. [19:36] Chris describes texting a finance-industry friend at 4 or 5 a.m. to ask the "ignorant" money questions he was embarrassed to ask anyone else. [27:08] Larry shares paying off $95,000 in debt in five years using Dave Ramsey's method, without looping his wife in on the plan first. [28:17] Larry's wife is left with $150 in checking and no idea why, a story he uses to show what happens when money isn't communicated. [29:31] Chris says the worst way to start a money conversation is pulling up bank statements. Start with feelings first, numbers second. [36:16] Chris describes helping a friend buy his first property by focusing on the friend's goals instead of comparing income or net worth. [40:07] Chris and Larry connect financial decisions to a shared vision, and how couples often never actually align on what that vision is. [54:14] Chris walks through his family's core values (connection, environment, adventure) and how they make spending decisions almost automatic. [1:01:37] Chris points listeners to the New Family CFO Substack and his book, available on Amazon in Kindle and paperback.   Five Key Takeaways The financial drift happens to almost every dad. It's not that you're ignoring your family's finances on purpose, it's that urgent daily tasks always crowd out the important but invisible ones, like a will or life insurance, until years have quietly gone by. Don't open a money conversation with bank statements. Start by asking your spouse how they're feeling about your finances first. Leading with numbers turns the conversation into an audit, and audits start fights. You only have two ways to create more money in your life: increase your income or decrease your expenses. Once you accept that, you can stop guessing and start deciding where your finite balance actually goes. Know your family's core values before you make big financial calls. When Chris and his wife identified connection, environment, and adventure as theirs, spending on travel and family time stopped feeling like a debate. Paying off debt in secret isn't a win if your spouse doesn't know the plan. Larry paid off $95,000 in five years, but he also left his wife staring at $150 in checking with no explanation. Communication has to come before the strategy.   Links & Resources You Are Now the CFO of a Very Small Family: https://www.amazon.com/You-Are-Very-Small-Family/dp/B0H2G1NVZM New Family CFO: https://newfamilycfo.substack.com Little Cinema: https://www.littlecinema.net The Total Money Makeover by Dave Ramsey: https://store.ramseysolutions.com/money/books/the-total-money-makeover-by-dave-ramsey/ The 5 Love Languages by Gary Chapman: https://www.amazon.com/Love-Languages-Secret-That-Lasts/dp/1594153515 The Dad Edge Podcast: https://thedadedge.com/1536   Closing Chris's story about paying off debt without ever looping his wife in, and the panic she felt staring at $150 in the checking account, is a reminder that a good financial plan means nothing if your spouse isn't part of it. The real work isn't the spreadsheet, it's the conversation that happens before you ever open one. Start with how you're both feeling about money, get clear on your family's core values, and let those values point you toward your vision instead of chasing whatever the Joneses bought this week. Go out and live legendary.

Most roofing companies have one way to make money: replace the roof. Joel Stark built a second one, and it took Go Nano from 14 contractors to 517.Grab the free Scaling Playbook: https://ownersos.com/scaling-playbook?utm_source=youtube&utm_medium=description&utm_campaign=ownersos&utm_content=how-to-add-a-second-revenue-stream-to-your-roofing-businessOn the D2D Podcast, James Edwards sits down with Joel Stark, COO of Go Nano, the roof rejuvenation company. Joel explains how a treatment that restores flexibility to aging shingles gives roofing contractors a second vertical, one that turns the homeowners who aren't ready to replace into paying customers instead of dead leads. He also breaks down the leadership that made the growth possible: why he stopped doing all the work himself, why he hires people stronger than he is, and why he considers himself in the people business no matter what industry he's standing in.Joel Stark came up through construction, served in the Army, spent 18 years in hospitality operations, and moved into roofing in upstate New York before joining Go Nano roughly five years ago, growing its contractor network from 14 to 517.Questions this episode answers:What is roof rejuvenation and how does it work?Does roof rejuvenation actually extend the life of a roof?How can a roofing contractor add a second revenue stream?How do you scale a contractor network?How do you know when to stop doing the work yourself?What you'll learn in this episode:How roof rejuvenation works and why it makes aging shingles flexible againWhy it turns "not ready to replace" homeowners into revenue instead of lost leadsThe four-win model: the homeowner, the environment, the contractor, and Go NanoThe Law of the Lid, and why your own ceiling becomes the company's ceilingWhy Joel hires people stronger than himself and delegates by what he's good at and enjoysWhy he says he's in the people business, whether that's the Army, hospitality, or roofingHere's the thing: your company stops growing exactly where you stop growing. If you want the systems and structure to scale past yourself, Owner's OS is built for it: https://ownersos.com/?utm_source=youtube&utm_medium=description&utm_campaign=ownersos&utm_content=how-to-add-a-second-revenue-stream-to-your-roofing-businessLearn more about Go Nano: https://gonano.comThank you for listening! Don't miss out on future episodes! Subscribe to The D2D Podcast on Apple Podcasts and Spotify.Follow us on Facebook and Instagram. You may also watch this podcast on YouTube!You may also follow Sam Taggart on Facebook, Instagram, and TikTok for more nuggets on D2D and Sales Tips.

The senior housing industry is entering a defining period as the first baby boomers reach age 80 in 2026, but the industry's ability to add new supply is moving in the opposite direction. In this episode of Bridge the Gap, Kyle Gardner, COO at NIC MAP, breaks down the latest senior housing market outlook and explains why the gap between future demand and available supply continues to widen.Gardner discusses the demographic wave ahead, including the projected growth of the 80-plus population, and explains why today's strong occupancy and absorption trends make the opportunity especially significant. He also explores the challenges preventing new development, including construction costs, labor constraints, regulatory pressures, and difficult capital markets.Key TopicsThe widening senior housing supply-demand gapThe arrival of the baby boomer demographic waveFive million additional people entering the 80-plus cohort over the next five yearsLong-term growth of the 80-plus populationSenior housing occupancy reaching more than 90% in NIC MAP's primary and secondary market groupFour consecutive years of approximately 200-basis-point annual occupancy growthHistoric levels of senior housing absorptionWhy senior housing demand is considered durable and need-basedThe slowdown in senior housing construction startsConstruction costs, labor challenges and regulatory pressuresCreative financing and development strategiesCommunity expansions and adding units to existing propertiesRepositioning and refreshing older senior housing inventoryThe growing importance of updated resident unitsHow baby boomers may influence senior housing expectations and product designMeet the Hosts:Josh Crisp: https://www.linkedin.com/in/joshcrispsocial/Lucas McCurdy: https://www.linkedin.com/in/lucasmccurdyseniorlivingfan/Connect with Our GuestKyle Gardner: https://www.linkedin.com/in/kyle-gardner-nm/ Learn More about NIC MAPhttps://www.nicmap.com/Produced by Grit and Gravel Marketing.Become a sponsor of Bridge the Gap.

This week, Shaye welcomes back Jacob Sebade, founder of AtTheYards and part of a 6,000-head family feedyard in Emerson, Nebraska, and Jim Akers, COO of the Bluegrass Livestock Marketing Network in Kentucky, about maximizing cattle exposure through better pre-sale information. They explain how the AtTheYards app helps sale barns collect standardized consignment details, videos, documents, and health/genetic info and publish upcoming lots so buyers can find cattle, filter by criteria, contact the right barn representative, and connect with order buyers.   Jim uses the app across seven barns to enter cattle in the field via smartphones, generate clean standardized sale sheets, and notify buyers earlier, including Sunday arrivals. The app offers buyer accounts, watchlists, and email alerts. They discuss value-driving questions such as weaning length (often 60+ days), open heifer guarantees, specific vaccine protocols, implants, and nutrition.  This conversation shows that AtTheYards isn't just for marketing feeder cattle. It also serves seedstock producers and the Cattleman's Corner feature provides easy to analyze graphs about market prices, packer leverage and the market wire.    This new business model is exciting for sectors of the beef industry. It is available today at app.AtTheYards.com or in the App Store and Google Play.  Catch more conversations like this one and learn more at https://www.casualcattleconversations.com/      00:14 Meet Jacob And Jim  01:30 Why Exposure Matters  02:37 Standardizing Cattle Info  05:44 How AtTheYard Works  08:37 Dashboard And Rollout  10:11 Deadlines And Intake  11:36 Buyer Features And Alerts  13:13 Download And Data Quality  15:05 What Buyers Value Most 

Roger Harris is joined by Amanda Aguillard, COO of Padgett, to share what they heard from accounting firm owners on this summer's IRS and association conference tour: owners are tapped out and don't know where to start. Amanda walks through Padgett's right-sizing framework (the right work, for the right clients, at the right price, with the right staff). She covers why a "simple" $1,000 business return can hide $7,000 to $8,000 of unbilled cleanup, how to grade every client A through F, and why fewer than 10% of clients walk away from a price increase. With next tax season approaching, she argues that pricing is the one fix that makes everything else possible, from hiring to advisory work.SponsorsPadgett -  Contact Padgett or Email Jeff PhillipsLink to Resource https://www.padgettadvisors.com/join/the-rightsizing-playbook/Get NASBA Approved CPE or IRS Approved CELaunch the course on EarmarkCPE to get free CPE/CE for listening to this episode.Chapters(00:00) - Welcome and Guest Intro (02:29) - Amanda's Career Journey (05:08) - Conference Pain Points (06:20) - Right Sizing Framework (11:09) - CEO Mindset Shift (14:01) - The Hidden Work Trap (19:41) - Advisory Capacity Opportunity (22:09) - Client Census and Grading (25:59) - Pricing Fears and Reality (29:25) - Emotionless Pricing Mindset (30:25) - Exceptions Not Strategy (31:22) - Drop The Guilt (33:10) - Objective Pricing Framework (34:07) - Complexity Risk Value (36:43) - Profitability Benchmarks (39:02) - Pricing Enables Hiring (43:50) - Case Study Cutting 1040s (46:27) - Raise Fees Now (47:42) - Clients Accept Increases (51:15) - Rip The Band Aid (52:57) - Pricing Beats Tech (55:42) - Wrap Up Resources Follow the Federal Tax Updates Podcast on Social Mediatwitter.com/FedTaxPodfacebook.com/FedTaxPodlinkedin.com/showcase/fedtaxpodConnect with the Hosts on LinkedInRoger HarrisAnnie SchwabReviewLeave a review on Apple Podcasts or PodchaserSubscribeSubscribe to the Federal Tax Updates podcast in your favorite podcast app!This podcast is a production of Earmark MediaThe full transcript for this episode is available by clicking on the Transcript tab at the top of this pageAll content from this podcast by SmallBizPros, Inc. DBA PADGETT BUSINESS SERVICES is intended for informational purposes only.

In this episode of the Used Car Dealer Podcast, Zach talks with Ben Gill, CEO of Advent Resources and founder of Remarketing Plus and VEEROSA AI, and John McNellis, COO of Remarketing Plus, about two pressures increasingly colliding for used car dealers: finding the right inventory at the right price and protecting the dealership from increasingly sophisticated fraud. Ben brings nearly three decades of automotive technology experience across Advent Resources, Remarketing Plus, and fraud prevention, while John brings nearly four decades across dealership operations, rental, fleet, wholesale remarketing, vehicle acquisition, and disposition. They explain why tight used vehicle supply, rising acquisition costs, auction competition, transportation expenses, and reconditioning risk are making disciplined sourcing more important than ever. The conversation dives into synthetic identities, fake driver's licenses, falsified proof-of-income documents, first-party fraud, and why seemingly strong customers with high credit scores can sometimes create the greatest risk. Ben explains why identity verification, outside-record checks, consistent fraud checkpoints, and dealership training should be non-negotiable. John also breaks down the reconditioning trap, why dealers can overpay when inventory is scarce, and how building an upstream pipeline directly from rental and fleet companies can reduce dependence on the auction lane. Zach, Ben, and John also discuss where inventory pressure and fraud risk collide, transportation fraud, the challenges smaller independent dealerships face without dedicated compliance teams, and how AI will improve dealership decision-making while also giving fraudsters more sophisticated tools. They close with practical advice on the fraud check dealers should never waive, the inventory KPI used-car departments should track, why dealers should secure vehicles further upstream, and which long-standing dealership habits should finally be retired. ⏱️ Key Questions & Timestamps 00:05 – Intro: Ben Gill, John McNellis, dealership fraud, and smarter used-car sourcing 01:00 – How did Ben and John enter automotive, and what shaped their approach to dealership operations? 03:44 – How do Advent Resources, Remarketing Plus, and VEEROSA AI address today's dealership challenges? 07:54 – What does rising auto lending fraud look like at the individual dealership level, and why are used vehicles attractive targets? 10:57 – What does a realistic fraudulent car deal look like from lead to vehicle delivery? 13:55 – Where should the non-negotiable fraud checkpoints sit across sales, desking, F&I, and delivery? 17:25 – What does the national used vehicle inventory picture hide, and which vehicles are hardest for independent dealers to acquire? 19:06 – Is there a reconditioning trap when dealers chase lower-priced used vehicles? 20:00 – How should condition, configuration, and retail appeal change a dealer's buy box and acquisition strategy? 22:49 – Where do inventory sourcing pressure and dealership fraud pressure collide? 26:25 – Why can smaller independent dealerships be especially vulnerable to fraud? 28:03 – What is the first anti-fraud process Ben would change at an average independent dealership? 30:00 – Where will AI reduce dealership risk, where will fraudsters adapt, and what still requires human judgment? 32:30 – How will AI affect used vehicle sourcing and inventory decisions over the next 12 to 18 months? 33:41 – Rapid fire: What fraud red flag should never be waived, regardless of how badly the store wants the deal? 34:00 – What used vehicle sourcing strategy should dealers pursue more aggressively, and where should they be cautious? 34:27 – What long-standing dealership operating habit or “sacred cow” should dealers finally retire? 

Bank On It, financial insights you can count on with Jason Shields, the COO of Gulf Coast Bank & Trust.

* Cychlorphine, synthetic opioid 10 times more potent than fentanyl, has been linked to Louisiana overdose deaths * Bank On It, financial insights you can count on with Jason Shields, the COO of Gulf Coast Bank & Trust

Register for this years conference: https://conference.agviewsolutions.comSign-up for 19 Minutes:https://19-minutes.supercast.comWhat could move corn and soybean markets this week? Jim McCormick, founding partner and COO of AgMarket.Net, joins the Ag View Pitch to break down China trade negotiations, the upcoming USDA Quarterly Grain Stocks report, harvest pressure, crop conditions, and the major risks facing grain markets heading into October.Jim and Jeremy discuss what the latest U.S.-China trade developments could mean for corn and soybean demand, why Wednesday's USDA grain stocks report could create major volatility, and what farmers should be watching as harvest progresses across the Corn Belt.They also cover:• Corn and soybean price outlooks• China's potential demand for U.S. grain• USDA Quarterly Grain Stocks expectations• Corn and soybean harvest conditions• Yield variability across the Corn Belt• Rising diesel and input costs• Interest rates and the broader economy• South American weather and El Niño risk• Cattle and hog market outlooks• Commercial grain storage decisions• Knowing your true farm breakeven• When to reward grain market rallies• Building a grain marketing plan instead of reacting emotionallyWith volatile markets, rising costs, uncertain export demand, and major USDA reports ahead, Jim explains why knowing your breakevens and having a marketing plan could be especially important over the next several months.Subscribe to Ag View Pitch for weekly grain market updates, farm financial insights, commodity outlooks, and practical marketing discussions for farmers.#GrainMarkets #CornPrices #SoybeanPrices #GrainMarketing #FarmMarkets #Agriculture #USDA #CornMarket #SoybeanMarket #AgMarkets

Welcome to Season 20 of the Troubleshooting Innovation podcast. We're taking a deep dive with Brian LeComte, president and COO of Gold Medal Bakery, on what modern leadership looks like for a family bakery with a century-long history. Sponsored by Midera Food Processing. This week, Brian shares lessons from a century of family leadership — from knowing when to start planning for succession to balancing tradition with innovation. He also explores what today's multigenerational workforce means for the future of leadership in the baking industry.

Today's show features: - Ed Roberts, COO at Bozard Ford Lincoln - Greg Heinz, Managing Partner at Corwin Toyota Boulder This episode is brought to you by: Haig Partners – When it comes to selling your life's work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across multiple franchises and has represented more owners in the sale of their Toyota dealerships than any other firm. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at http://haigpartners.com/ Check out Car Dealership Guy's stuff: CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com

Turning Better Pricing Into Better ProjectsArchitectural pricing strategies can shape more than a firm's bottom line. They can also improve the client experience. In this episode, Mark R. LePage talks with Mark Lefitz, COO and partner at EZ Plans Architects. Mark brings more than 20 years of experience across architecture, construction, operations, and technology.Mark shares how EZ Plans built a more transparent approach to pricing and project delivery. The firm uses an online pricing tool to give potential clients an upfront estimate before a consultation. As a result, the team spends less time chasing proposals and more time working with qualified leads. Mark also explains how virtual site consultations and a network of licensed architects help the firm serve projects across California.Finally, Mark explores how better systems can lead to stronger margins and a smoother client experience. He also introduces ArchiTech, a pricing platform designed to bring these tools to other architecture firms. Learn how transparency, technology, and smarter pricing can help architects build a more profitable and scalable practice.This week at EntreArchitect Podcast, Turning Better Pricing Into Better Projects with Mark Lefitz.Learn more about Mark at EZ Plans Architects, check out the ArchiTech pricing and proposal platform, and connect with him on LinkedIn.Please Visit Our Platform SponsorsInPro helps architects create buildings that stand up to everyday wear without compromising the design vision. As a trusted partner and single-source supplier, they make it easier to specify products that protect both your projects and your reputation. Learn more at InPro.com and tell them EntreArchitect sent you.ARCAT makes finding architectural product information simple. Access specifications, CAD details, BIM objects, and sustainability documentation from thousands of manufacturers—all free, with no paywalls or registration required. Explore the platform architects trust every day at ARCAT.com.WeCollabify is one of EntreArchitect's trusted allied partners, helping architecture firms build capacity through integrated design, BIM, and technical professionals who work directly within your team. Their goal to help firm owners create the capacity they need to better serve clients, support their teams, and make confident long-term growth decisions. Learn more at WeCollabify.com/EntreArchitect.Visit our Platform Sponsors today and thank them for supporting YOU... The EntreArchitect Community of small firm architects.

Welcome to the Nick Hiter Show, This week it's just Nick in Studio X with a story he first read at 11 years old, a mile from where he sits: a 15 year old in Wilmington, North Carolina looking for his name on a list.Let us know in the comments what YOU want to hear about next!Episode in a Glance:In this episode of The Nick Hiter Show, I start with the roster that didn't have Michael Jordan's name on it and follow the small wins from junior varsity to six championships, because the part of that story that matters is that the list was right about the moment and wrong about the future. Then I go back to my own list: the night my dad drove me through the night to Kenosha, Wisconsin, the $650 a month contract I signed that morning, my first professional at bat, and why the room was always bigger than me. From there it's the decade I was lost, rock bottom in 2013 with a young child and a wife I couldn't afford to marry, the insurance interview my family told me to turn down, and the licensing exam I failed three times with a 69. I talk about the mentor who told me to give it a real shot, meeting the real Brad Lee and reverse engineering the studio I saw in Vegas, and the winning streak habit that turned gratitude into momentum. I walk through the exercise I'm running with our agents at Real Financial right now, what kind of Christmas do you want, and working backwards from that number to a couple thousand conversations. And I bring it home with the question I want you to ask every morning: who are you three years from today, and what would that person do today?Key Points:- Before the world saw Michael Jordan, Michael Jordan had to see Michael Jordan.- The list wasn't wrong. It described his circumstances, not his future. A snapshot, not a sentence.- You can't hit a target you can't see. Visualize the end and work backwards to close the gap.- When things get the hardest, that's how you know you're on the right track.- What you focus on grows. Look for problems and you find them. Look for wins and you find those.- Everything that's happening to you is happening for you, and you choose how to use it.- Change requires different. Growth requires change. You can't get something different by doing the same.- Gratitude and entitlement cannot coexist.- Most of the problems people bring you are belief problems.- Visualization gives you the target, small wins give you evidence, evidence gives you confidence, and confidence creates momentum.- Ask what the person you're becoming would do today, then go get that one win.Chapters:0:00 Welcome to Studio X, and the mantra: work hard, dream big2:39 A 15 year old in Wilmington: Michael Jordan and the list9:38 Old Nick's shot at pro baseball: the Kenosha tryout20:36 Lost for a decade, rock bottom, and the insurance interview28:31 Give it a real shot: who is Nick the insurance agent?33:33 The winning streak: small wins, gratitude, what you focus on grows39:23 What kind of Christmas do you want? Working backwards from the number45:20 Identity, momentum and shiny object syndrome48:42 Back to Wilmington: the list was a snapshot, not a sentenceAbout Nick:Nick Hiter is the host of The Nick Hiter Show and The Hitstreak, the founder of HitLab, and Senior Vice President and COO of Real Financial, where he sits between the field and corporate and turns the vision into execution.Subscribe to Nick's top-rated podcast The Hitstreak on Youtube: https://www.youtube.com/NickHiterFollow and Rate us on Spotify: https://spotify.com/NickHiterFollow and Rate us on Apple Podcast: https://podcasts.apple.com/NickHiterFollow and Rate us on iHeartRadio: https://www.iheart.com/NickHiter

Interview with Nolan Peterson, CEO of Atlas SaltOur previous interview: https://www.cruxinvestor.com/posts/atlas-salt-tsxvsalt-streamlines-permitting-as-financing-process-accelerates-10969Recording date: 23rd September 2026Atlas Salt Inc. (TSXV:SALT) is developing the Great Atlantic Salt Project in western Newfoundland, a planned 4 Mtpa underground rock salt mine aimed at de-icing markets in Eastern Canada and the US Northeast. CEO Nolan Peterson outlined how changes in the road salt market, a proprietary distribution model and a growing base of lender interest are shaping the project's next phase.The most striking change is in pricing. Road salt has historically been sold to municipalities and governments through annual tenders, with prices rising 2% to 3% a year. In 2026 that pattern broke. The company's presentation cites US tenders clearing at US$155-175 per ton against roughly $88 per ton a year earlier, with some jurisdictions receiving no bids in initial rounds. Peterson attributes the shift to depleted inventories after two hard winters, existing mines operating at capacity with limited expansion scope, and higher costs for diesel and ocean freight that affect both domestic producers and importers.Atlas Salt intends to compete through proximity and analytics. The site sits near a deep-water port, and the company states that shipping to Boston takes about three days compared with more than 14 days from Egypt or Chile. Its in-house Meridian model maps demand across North American jurisdictions and calculates the least-cost supply route for each, allowing the company to target markets where its delivered cost gives it the widest margin. Peterson said back-testing has matched historical tender prices closely. He also noted that an unconstrained run shows profitable demand of up to 6.5 million tons, although this figure has not been studied at feasibility level.On financing, the 2025 Feasibility Study sets initial capex at C$589 million. Atlas Salt is targeting approximately C$350 million to C$400 million of senior secured debt and holds non-binding LOIs above C$300 million. These include up to C$150 million from EDC, up to C$75 million from a second export credit agency and approximately C$79 million of equipment financing from Sandvik. Peterson sees these LOIs as anchors that make it easier for commercial banks to join with smaller tickets. The equity component has yet to be determined.On site, early construction is under way, focused on low-cost site preparation during the summer season. The team is expanding, with new site, permitting and safety roles and a new COO. Peterson identified drift development as the main cost and schedule risk, estimating that a 10% slower advance rate could add $10 million to $20 million.The study outlines a C$920 million after-tax NPV8, a 21.3% IRR and approximately C$188 million in average annual free cash flow. Against an enterprise value of C$174.7 million, the market is pricing in substantial financing and execution risk. The key watch-items are conversion of LOIs into binding terms, the size of any equity raise and early underground ground conditions. Positive progress on those fronts would test whether the current valuation gap begins to close.View Atlas Salt's company profile: https://www.cruxinvestor.com/companies/atlas-saltSign up for Crux Investor: https://cruxinvestor.com/subscribe

Thabo Shole Mashao speaks to Rudzani Mushweu, Chair of the University of Venda's council and Prof Thandi Lewin, DDG of University Education addressing the suspension of the vice chancellor and the coo at the University of Venda . They also touch on the legal proceedings in this case and the Department of Higher Education's investigations in regards to the matter. The Clement Manyathela Show is broadcast on 702, a Johannesburg based talk radio station, weekdays from 09:00 to 12:00 (SA Time). Clement Manyathela starts his show each weekday on 702 at 9 am taking your calls and voice notes on his Open Line. In the second hour of his show, he unpacks, explains, and makes sense of the news of the day. Clement has several features in his third hour from 11 am that provide you with information to help and guide you through your daily life. As your morning friend, he tackles the serious as well as the light-hearted, on your behalf. Thank you for listening to a podcast from The Clement Manyathela Show. Listen live on Primedia+ weekdays from 09:00 and 12:00 (SA Time) to The Clement Manyathela Show broadcast on 702 https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/XijPLtJ or find all the catch-up podcasts here https://buff.ly/p0gWuPE Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook https://www.facebook.com/TalkRadio702 702 on TikTok https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

What can an endurance athlete's mindset teach us about entrepreneurship and leadership? In this episode of the Ageless Future Podcast, Regan Archibald talks with entrepreneur and coach Taylor Thomas about how years of training shaped the way he builds businesses and works with founders. Taylor explains why a good idea must solve a real customer problem, and why putting it into the world early creates the feedback needed to improve it. They discuss learning from failure, making decisions when there is no clear roadmap, and growing from a founder who tries to have every answer into a leader who trusts his team. The conversation offers perspective for anyone considering a new venture, at any stage of life.Taylor ThomasFounder and Master Coach​Taylor believes in the power of business to be transformative in the lives of both the team and clients involved. As a young entrepreneur, Taylor co-founded a technology company in his early 20s and went on to found Thomas Endurance Coaching (TEC) which today is one of the most well-respected coaching groups in the world. Taylor believes that building scalable and tech-focused companies doesn't have to come at the expense of the impact that the company has on its customers and its team. Taylor's skills as a coach have earned him a spot on the Top 20 List at the Coach Foundation, one of the biggest names in the coaching industry. Taylor's commitment to this work can be seen not only in his work as the head of Business Development at TEC, but also in his podcast, writing, and speaking. RESOURCES:Website: https://www.impactinitiative.network/Instagram: https://www.instagram.com/taylor.j.thomas/RESOURCES:Book Comprehensive Labs: https://agelessfuture.com/longevity-labs/FREE copy of The Peptide Blueprint: https://agelessfuture.com/blueprintSign up for future Health Accelerator Challenges calls LIVE! https://us02web.zoom.us/webinar/register/WN_YZsiUMOzSyqcE8IinC5YEQ#/registrationBooks: https://www.amazon.com/Books-Regan-Archibald/s?rh=n%3A283155%2Cp_27%3ARegan%2BArchibaldBlog: https://agelessfuture.com/learn/?e=newsletterArticles: https://medium.com/search?q=Regan+ArchibaldLIKE/FOLLOW/SUBSCRIBE:YouTube -https://www.youtube.com/@ReganArchibald / https://www.youtube.com/@Ageless.FutureLinkedIn: https://www.linkedin.com/in/regan-archibald-ab70b813Instagram: https://www.instagram.com/ageless.future/Facebook: https://www.facebook.com/AgelessFutureHealth/DISCLAIMER: This video is for educational purposes only and does not provide medical advice, diagnosis, or treatment. Many of the molecules discussed in this video are research compounds and are not approved by the U.S. Food and Drug Administration (FDA) for any specific medical use, indication, or condition. They are mentioned only in the context of existing scientific literature and ongoing research and are not being recommended, prescribed, sold, or offered through this video. This content does not endorse or recommend any specific tests, products, procedures, or treatment protocols.References to our clinic are for general educational context only; investigational or non‑approved products are not available for direct ordering or prescribing based solely on viewing this content. Do not start, stop, or change any medication, peptide, or supplement based on this video. All medical decisions must be made with a licensed prescribing clinician after a proper evaluation. No provider–patient relationship is created by viewing this content or contacting our clinic. Regan Archibald is a Licensed Acupuncturist and longevity coach. He is not a medical doctor. Cade Archibald is COO and Co-Founder of Ageless Future, also not a medical doctor. All medical decisions, lab ordering, and prescribing in our clinic are performed only by our licensed medical team (MD, APRN, PA). Viewers should follow the guidance of their own licensed clinicians and local health authorities regarding diagnosis and treatment decisions.

What does it take for women to thrive and lead in the collision repair industry?In this episode, Matt DiFrancesco and Hannah Chalker sit down with Laura Kottschade, COO of Jerry's Abra Auto Body & Glass and Chair of the Women's Industry Network (WIN), and Kristle Bollans, longtime collision industry executive and WIN Industry Relations Chair, to discuss how the role of women in the industry is evolving.They explore the importance of mentorship, community, leadership, education, and creating opportunities for women in traditionally male-dominated roles. Laura and Kristle also share what they wish they had known earlier about career development, long-term financial planning, and staying ahead in an industry that is constantly changing.This conversation offers valuable insights for women and men working to build a stronger, more inclusive collision repair industry.They also talk about:(02:18) How women are changing the collision repair industry(06:35) What WIN offers women in collision repair(06:51) Finding your tribe: Why community matters(08:11) How connection and support help women thrive(11:01) Key financial planning considerations for women in collision repair(16:22) Why planning ahead can change your future(17:57) What men need to understand about women in collision(18:13) Women want a seat at the table, not world domination(19:24) Why advocacy and support matter for women in collision(23:03) How different perspectives build stronger teams Connect with Laura KottschadeLinkedIn: https://www.linkedin.com/in/laura-kottschade-47734512a/Connect with Kristle BollansLinkedIn: https://www.linkedin.com/in/kbollans/Women's Industry Network (WIN) Upcoming EventsWIN has several opportunities coming up for collision repair professionals, including a September 29 meetup at the CIECA Conference, a presence at the Rivian Conference in October, the annual WIN meetup at SEMA, and a hands-on 3M training class November 10–12 covering estimating, insurance communication, welding, structural repairs, and more. Ready to connect, learn, and grow with other industry professionals? Visit WIN to learn more and register for upcoming events: https://thewomensindustrynetwork.site-ym.com/Connect with Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialYouTube: @highliftfinancialConnect with Hannah Chalker:Website:https://highliftfinancial.com/Email: hannah@highliftfin.comAbout the guests:Laura Kottschade is the COO of Jerry's Abra Auto Body & Glass and serves as Chair of the Women's Industry Network (WIN). With deep roots in the collision repair industry, Laura is passionate about supporting the next generation of industry professionals, advancing opportunities for women, and promoting education, leadership, and professional development.Kristle Bollans is a longtime collision industry executive who serves as WIN's Industry Relations Chair and is a trustee with the Collision Repair Education Foundation. Through her industry involvement, Kristle advocates for greater connection, diversity, and collaboration while helping create opportunities for professionals across the collision repair industry.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

In today's episode, I sit down with Sam D'Arc, automotive retail leader and COO of Zeigler Auto Group, to talk about leadership, culture, sales, and building teams that can perform in a changing business environment. I share why cultures depend on clear values, daily practices, consistent communication, and leaders who understand what their people need to succeed. We discuss mentorship, knowing how to articulate value, and creating trust throughout an organization. I also share lessons from losing everything, asking for help, and negotiating beyond the financial outcome. We close with why reading, personal connection, and traditional skills like cold calling may become increasingly valuable in an AI driven world.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What does it actually take to build a company someone else eventually wants to buy?For Jason Kaminsky and kWh Analytics, the answer was 11 years, three major pivots, a transition from COO to CEO, difficult layoffs, plenty of capital, and learning when to stop chasing good ideas so the company could execute on the right one.Jason returns to SunCast after kWh Analytics' acquisition by Beazley to unpack the entrepreneurial journey behind the announcement. He shares how the company evolved from data and software into the Solar Revenue Put, then made the pivotal move into renewable energy property insurance.But this isn't really an episode about selling a company. It's about building one.Expect to learn:

A generation ago, child nutrition was largely about ensuring children had enough to eat. Today, with ultra-processed foods becoming increasingly accessible, rising childhood obesity, and growing confusion around healthy eating, parents face a very different challenge. How can families navigate these changing food environments and help children develop healthier eating habits?In this episode of The Good Sight Podcast, we explore what it takes to raise healthy children in an ultra-processed world, the role of nutrition education in shaping food choices, and why childhood nutrition is about more than just individual decisions.Joining us is Amit Gupta, Co-founder and COO of Foodshaala Foundation, who shares insights on childhood eating habits, picky eating, food marketing, and the challenges faced by parents today. The conversation also explores how simple, affordable, and practical nutrition solutions can help families across income groups make healthier choices and build a strong foundation for lifelong health.CreditsGuest: Amit GuptaHost: Shreya MResearch: Alisha CArtwork: PriyankaProduced by: The Good SightConcept: The Good Sight & Rise Against Hunger India#TheGoodSightPodcast #TheGoodSight #FoodshaalaFoundation #ChildNutrition #NutritionEducation #HealthyEating #ChildhoodObesity #FoodEnvironment #NutritionAwareness #UltraProcessedFoods

Payments doesn't usually fail because of one big mistake. It fails quietly through a thousand small frictions: too many processing relationships, too many portals, mismatched branding, clunky onboarding, and residual reporting that turns into a monthly spreadsheet marathon. Greg Myers sits down with Ben Griefer, President and COO of Maverick, to talk about what breaks first when an ISO, agent organization, or ISV tries to scale and why “just add another provider” is the fastest way to lose focus.We get into how Maverick approaches the market as a reseller focused, privately owned payments infrastructure provider, including what it takes to deliver a unified, white label experience across sponsor banks, risk ownership, gateway capabilities, and ACH processing. Ben shares why partner empathy matters when you've lived the sales side, and how a single operating system for merchant onboarding, reporting, chargeback management, residuals, and support tickets can reduce operational noise so partners can actually grow.Then we zoom out to the bigger trends shaping the future of payments: embedded payments in vertical SaaS, ISVs looking to monetize payments as SaaS pricing tightens, and why ISOs and ISVs may be more complementary than people assume. We also dig into AI in payments with a clear stance: use AI to boost productivity and protect SLAs, but keep human expertise where relationships, support, and judgment calls make the difference. If you care about payment APIs, white label payments, embedded finance, and what modern partners expect, this conversation delivers the playbook.

Akash Palkhiwala, CFO and COO of Qualcomm (QCOM), talks about the company's Snapdragon Summit and ways new technology is changing the AI trade. New tech Qualcomm is unveiling includes the Snapdragon 8 and Elite Gen 6 smartphone chips just as the company renews its global patent license with Apple (AAPL). Agentic AI will drive a lot of Qualcomm's new tech, with Akash outlining how AI will execute tasks beyond phone screens.

Organizational psychologist and bestselling author Dr. Benjamin Hardy returns to the Mailbox Money Show to explain the power law. In this live conversation with host Bronson Hill and co-host Nate Hambrick, Ben explains why an "impossible" goal is useful: it rules out almost every option and shows you the few paths that can actually get you there.Ben previews ideas from his new book, Power Law Strategy, and walks through the Frame–Floor–Focus framework from The Science of Scaling. He explains why growth and scale are different games, and why most people never raise their floor fast enough. He also shares the story of a Wingstop franchisee who asked what it would take to reach a $500M valuation in three years. The answer led him to sell his business, launch a new coffee franchise, and recruit a scale-level CFO and COO before opening a single location.For investors, Ben breaks down concentrated versus diversified compounding and why he keeps "slack" capital separate from the assets he's trying to scale. He also explains how that buffer lets you stay focused long enough for something to compound.In this episode:The power law: why a few things create almost all the resultsThinking in orders of magnitude, not percentagesHiring from the goal, and why extreme selection filters in the right peopleTreating failure as information, not identity-- Connect with Dr. Benjamin Hardy: https://www.benjaminhardy.com/#BenjaminHardy #PowerLaw #ScienceOfScaling #PassiveInvesting #MailboxMoney #stockmarket #stockinvesting#investing #stockpicks # valueinvesting #stocks#realestate #warrenbuffet____________________________________________Want to start in real estate? Join ourBronson Equity Investor Club today at www.bronsonequity.com/join

PATH TO SIGNIFICANCE | Systems are the bridge from self-employed to business owner. Build foundational systems, create structure across sales, service, and marketing, and learn to lead your business as a CEO, COO, and CFO.   In this episode:  00:35 Self Employed to Business Owner 01:57 Three Transitions Framework 04:31 Six Foundational Systems 06:46 Schedule and Business Plan 08:43 Three Pillars Departments 12:00 Systemize to Humanize 13:04 CEO COO CFO Hats 17:07 Why Systems Feel Hard 19:21 Time Blocking to Build Systems 19:54 Systems Create Freedom     Subscribe to the More Than More Podcast for new weekly episodes as we discuss building meaningful and impactful businesses, careers, and lives through real estate. Apple Podcasts Spotify YouTube

Ep. 608 - FAN FAVORITE | YPO President and COO Sean Magennis - Lead With a Servant's HeartWhat does it take to lead an organization of 27,600 CEOs across 135 countries while still leading with a servant's heart?In this Fan Favorite episode, Cameron Herold sits down with Sean Magennis, former International Chairman of the Entrepreneurs' Organization (EO) and former President and COO of YPO, now EVP at Scouting America, to revisit one of the show's most insightful conversations on peer leadership.Sean's path is rare: he bootstrapped his own business from South Africa to Canada with no debt and no laptop, then spent over two decades immersed in confidential peer groups before helping run one of the largest CEO communities in the world.They get into how YPO's confidential "Forum" model teaches CEOs to speak from experience rather than give advice, why businesses evolve through life stages the same way people do, and the exact habits that keep his partnership with YPO's CEO in sync.Listen now.Sponsored by:Redirect Health offers healthcare benefits that finally make health insurance optional: a 24-hour online primary care and RX membership that protects your business by guiding employees before problems happen. Learn more: redirectcoo.comTimestamped Highlights00:00 YPO and the Mastermind Landscape for Entrepreneurs02:10 Sean Magennis: From EO Forum Committee to YPO07:15 The Volunteer Addiction: 23 Years of Peer Group Leadership10:05 Inside YPO Today: 27,600 Members and $9 Trillion in Member Sales13:40 The Forum: YPO's Confidential Peer Group Model for CEOs16:20 How YPO Teaches Vulnerability and Builds Trust Among CEOs19:00 Forum in Business: Bringing Peer Principles to the Workplace27:00 How Businesses Evolve Through Lifecycle Stages Like Humans36:20 Sean's Key COO Skills: Ego Management, Coaching, and Coordination43:00 The CEO-COO Partnership and Sean's Biggest LessonAbout the GuestSean Magennis is EVP at Scouting America. At the time of this recording, he was President and COO of YPO, the global community of chief executives, where he led alongside a 27-year YPO member CEO and a board of 17 CEOs overseeing 27,600 members in 135 countries. He began his career in South Africa before moving to Canada in 1990, where he bootstrapped an organizational development and executive search business across Canada, the US, and Mexico, and served as past International Chairman of the Entrepreneurs' Organization (EO).Mentioned ResourcesEntrepreneurs' Organization (EO)Dow LimitedCollege Pro PaintersFortune's Best Places to Work listImportant LinksConnect with Cameron: Website | LinkedInExplore the COO Alliance – The World's Leading Community for Seconds in CommandGet Cameron's book: Second in Command, Unleash the Power of Your COO BookClaim your FREE copy: Second in Command: Unleash the Power of Your COO BookTake his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)Chat or video call with AI Cameron via Delphi

PODCAST LAS NOTICIAS CON CALLE 22 DE SEPTIEMBRE - Josué Colón le ocultó información dice Mary Zapata - El Vocero Ellos se aprobaron a ellos mismos nombrar a Jhobby Weeks como COO de Enchanted Rock (El Nuevo Día, p. 17)- Carlo Linares se quita del 3PPO antes de que lo saquen. (El Vocero, p. 7)Trump y Xi tendrían un teléfono rojo sobre la Ai como la era nuclear - Punchbowl Todavía no entra el buque de gas y seguimos operando central San Juan carísimo - Jay Fonseca PR - Contrato de Salud muestra traqueteo otra vez, OIG dice que Salud no compitió la plataforma de licencias y el secretario responde que no era obligatorio. (El Nuevo Día, p. 6)- Tarde otra vez Agricultura, pagará subsidio del año que ya cerró. (El Nuevo Día, p. 16)- Miss Universe: Hoy vencen los papeles de Turismo para entregarlos al Senado ¿gobierno pagó o no pagó? (El Vocero, p. 17)- Junta le pide a Roosevelt Roads un plan, van 22 años desde que cerraron. (El Vocero, p. 5)- Un crédito de la AAA que no sabemos de cuánto es. (El Nuevo Día, p. 8)- Aeropuerto tercermundista Mercedita, JGo descarta privatizarlo (El Vocero, p. 4)- Aprueban bajar mayoría de edad a los 18, pero la pensión hasta los 21: el Senado aprueba 24-4 y ahora le toca a la Cámara. (El Nuevo Día, p. 6)#lilly #moujaro #incluyeauspicio - El Cano tira al medio al exalcalde de Cataño fallecido, viuda dice que ella jamás lo ha contactado ni autorizado a contactarlo, elección el domingo. (Primera Hora, p. 4)- Alquilar una casa de dos cuartos pasó de $750 a $1,300 en seis años; la hipoteca ya está en 6.95%. (El Vocero, p. 14)La hipoteca a 30 años en EEUU ya ronda 7% y el mercado apuesta a que la Fed suba en octubre. - Polymarket - 3 asesinatos menos que el año pasado. (El Vocero, p. 11)- Viajar a la Isla en Navidad costará hasta 70% más y las aerolíneas no contestan. (El Vocero, p. 15)JGo se convierte en presidenta de la junta de energía de gobernadores del sur de Estados Unidos - FacebookHoy es el equinoccio de otoño a las 8:05PM hora de PR Trump en la Asamblea General de la ONU y se reúne con Delcy Rodríguez, ¿no va a ver a Maduro?Acuerdo para la fusión de Paramount con Warner Bros Regresa el oleoducto de Arabia a funcionar, Irán dice que abriría el estrecho de Hormuz - Reuters Nadie sabe si nos reembolsan o no por aranceles y Daco politiqueando - Semafor  LOS DATOS DEL DÍA (cierre lun. 21-sep; combustible retail) Brent~$100/bbl (−3.7%); martes AM ~$98 Diésel EEUU (récord)$6.50/gal retail · mayorista ~$207/bbl Gasolina PR (DACO)~$4.40–4.50/gal reg. · diésel ~$5.70/gal S&P 5007,764.7 (+1.49%) Dow Jones52,048.83 (+0.71%) Bono 10 años~4.95% (4.92% martes AM) Euro/USD1.1465 Gas natural$2.87/MMBtu (−1%) Hipoteca 30 años~7.04–7.09%