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No Start Eldorado desta semana, destaque para o novo padrão de relacionamento entre empresas e seus clientes - cada vez mais alto. Essa jornada vem sendo redesenhada profundamente, integrando serviços, comunicação e atendimento, com a inteligência artificial impulsionando esses movimentos, trazendo eficiência para empresas (com redução de custos de até 40% com o uso da IA) e também conveniência para o usuário final. Novos canais digitais, novas tecnologias baseadas em redes e novas formas de comunicação aparecem no topo do mercado, capazes de transformar e entender melhor as pessoas, preservando a privacidade dos dados e atendendo aos mais modernos padrões regulatórios. O apresentador Daniel Gonzales recebe Mário Marchetti, diretor-geral da Sinch, e Ana Carolina Sabença, COO da MobCal Tecnologia e Inteligência de Dados, para conversar sobre estes temas. O Start vai ao ar todas as quartas-feiras, às 21h, na Rádio Eldorado FM (107,3 para toda a Grande SP), app, site e assistentes de voz. See omnystudio.com/listener for privacy information.
Re-visiting our MotorTrend episode titled “Dinner(s) with Ben Keating,” the partnership of long-time friends Don Whitaker and Stephen Livesay are a big part of Ben's success. With Don, now CFO, knowing Ben since Elementary school and Stephen, now COO, holding family church connections that stem to Ben's childhood, the two present a history and perspective […]
Terry Taylor grew up moving 40 times before graduating high school, attending 25 different schools, and finding his path through sports instead of the wrong crowd. In this raw and honest episode, Terry shares how basketball and football taught him the perseverance, competitiveness, and accountability that propelled him from an hourly worker to plant manager at one of the biggest aerospace companies in the world all without a degree.Now with his MBA earned at age 50 (graduating summa cum laude with a 3.97 GPA while working full-time), Terry opens up about the personality traits that made him successful but also held him back. From starting with zero empathy to learning patience in a Gen Z world, he discusses the evolution required of leaders today. Terry also reveals how a business card nearly thrown in the trash revolutionized his entire hiring system through Veryable's hands-on interview platform and why going straight to the COO instead of HR is the real secret to implementation.Get ready for stories about chef's throwing pans, union negotiations, watching candidates get out of their cars during interviews, and why A-players actually want to be held accountable.HighlightsA nearly-discarded Variable card replaced Terry's entire hiring system and solved labor shortages in both union and non-union facilities.Terry's journey from scoring zero on empathy tests to understanding why patience matters when leading Gen Z workers.The best employees respect high standards while poor performers constantly push boundaries on attendance and commitment.Go straight to the COO or president who feels the operational pain instead of getting stuck with defensive HR teams.Subscribe to Blue Collar BS for more unfiltered conversations about leadership, generational differences, and what really works in the skilled trades. If this episode resonated with you, share it with someone who needs to hear Terry's story.Terry's Book RecommendationGet in Touch with Terry:LinkedInGet in touch with us:Check out the Blue Collar BS website.Steve Doyle:WebsiteLinkedInEmailBrad Herda:WebsiteLinkedInEmailThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrpOP3 - https://op3.dev/privacy
We're bringing this episode back because listeners couldn't get enough the first time around. Cameron sits down with Tom Keiser, COO of Zendesk, to unpack how he helped scale the SaaS powerhouse to a billion-dollar trajectory. Tom shares how he bridged the gap between IT and operations, built cadence-driven execution rhythms, and created visibility across the business while keeping the culture humble, fast, and customer-obsessed.If you're leading a growing company and need a blueprint for scaling without suffocating the entrepreneurial edge… this one hits hard.Timestamped Highlights01:11 Meet Tom Keiser and his path from CIO to COO02:00 Early days: Capgemini, E&Y, and stepping into tech leadership05:27 What Zendesk actually does (and how it scaled globally)07:33 How SaaS changed the business–IT power dynamic08:55 Why CIOs must become business partners, not tech overseers10:54 The PMO strategy that keeps Zendesk aligned as it scales12:04 Tom's weekly operational cadence pulled from retail13:50 Turning insights into action: Sales, pipeline, and global adjustments15:37 How Zendesk avoids bureaucracy while growing fast17:39 Culture: The Danish “Humbled It” mindset19:36 Saying no without killing momentum20:57 Managing customer support when your whole business is CX23:38 Omnichannel done right: Continuous conversations, not disconnected pings26:14 Machine learning inside Zendesk Guide29:18 How Tom balances immediate execution with long-term scaling32:55 What smaller companies can learn from Zendesk's growth34:34 Vulnerability and learning to step into discomfort as a leader36:25 When to trust your team and when to drop into details37:51 How Zendesk's founder transitioned out of day-to-day execution39:18 Market risks, public cloud, open-source, and economic uncertainty39:46 What 5G will unleash for future customer experiences43:12 Building whole leaders, not siloed operators44:13 Tom's advice to his 21-year-old selfAbout the GuestTom Keiser is the Chief Operating Officer of Zendesk, where he oversees global operations, IT, enterprise analytics, security, and go-to-market execution for one of the world's leading customer experience platforms. With 25+ years of experience across retail, technology, and SaaS, Tom blends deep technical expertise with business-led operational leadership. Before Zendesk, he served as CIO at L Brands and spent years in management consulting at Capgemini and Ernst & Young.
It has been a heck of a couple weeks but we are so stoked to introduce and have Gaven Swinson from Gila Monster Outdoors. Gaven is the founder, owner, CEO, COO, Production Manager, Cameraman, and Audio Engineer for Gila Monster Outdoors - yes, he owns the company. An avid outdoorsman, Gaven has probably spent more days in the outdoors than you can imagine. He has a passion not only for hunting, but capturing those moments on film. Having joined many clients for hunts, Gaven consistently has a smile on his face regardless of the extra 40 pounds he lugs around.
In this episode, Sasha Orloff sits down with Dan Westgarth, COO of Deel, to explore how the company scaled to 37,000 customers, processes $22B in payroll, and recently raised a $300M Series E to power global hiring in 150 countries. They dive into the future of back-office automation, including real-time payroll, AI-driven operations, and the push toward a unified, seamless global HR and accounting stack. -- SPONSORS: Notion Boost your startup with Notion—the ultimate connected workspace trusted by thousands worldwide! From engineering specs to onboarding and fundraising, Notion keeps your team organized and efficient. For a limited time, get 6 months of Notion AI FREE to supercharge your workflow. Claim your offer now at https://notion.com/startups/puzzle Puzzle
Superpowers for Good should not be considered investment advice. Seek counsel before making investment decisions. When you purchase an item, launch a campaign or create an investment account after clicking a link here, we may earn a fee. Engage to support our work.Watch the show on television by downloading the e360tv channel app to your Roku, LG or AmazonFireTV. You can also see it on YouTube.Devin: What is your superpower?Aaron: Curiosity.Stellar: Community building.Creating a delicious beer that is 100% gluten-free and celiac-safe is no small feat. Yet, Aaron Gervais and Stellar Cassidy, the co-founders of Otherwise Brewing, have achieved just that. Their mission is clear: to create craft beer that tastes as good as traditional beer while being accessible to a growing community of people who avoid gluten for health reasons.Stellar explained, “Otherwise Brewing is a passion project that Aaron and I launched in 2021 after years of R&D. The beer is 100% gluten-free and celiac safe. We brew with grains alternative to barley, like rice and millet, which also have a smaller carbon footprint.” This dual focus on inclusivity and sustainability has been central to their journey.The need for gluten-free beer is significant. Aaron, who has family members with gluten sensitivities, highlighted the growing demand, saying, “We've gotten a lot of inbound requests from people across the country to ship gluten-free beer to them because there just aren't that many options out there.” With nearly a third of people reporting they try to avoid gluten, Otherwise Brewing is filling a critical gap in the market.What makes their beer stand out isn't just the absence of gluten—it's the taste. “We wanted to make sure that we were doing something unique,” Aaron said. “We developed a way to make gluten-free beer that tastes just like regular beer. Beer is not health food—we drink it for the enjoyment.”This innovative approach, combined with their dedication to building a loyal community in the Bay Area, has positioned Otherwise Brewing for expansion. The company is currently raising capital on SMBX, a regulated crowdfunding platform, to support statewide distribution and marketing efforts. “We want to make a big splash,” Stellar shared.As they prepare to scale, Aaron and Stellar are inviting supporters to invest in their vision of making craft beer more inclusive. Through passion, innovation, and a commitment to sustainability, they are leading the gluten-free beer revolution.If you're interested in supporting their mission, you can learn more about their campaign at SMBX.tl;dr:Today's episode highlights Otherwise Brewing's mission to create delicious, 100% gluten-free craft beer.Co-founders Aaron and Stellar share their journey to develop a sustainable, celiac-safe brewing process.The company is raising capital on SMBX to expand distribution across California and grow its community.Aaron's superpower, curiosity, drives innovation, including the creation of gluten-free beer recipes.Stellar's superpower, community building, fosters inclusivity at the taproom for gluten-free beer lovers.How to Develop Curiosity and Community Building As a SuperpowerAaron's superpower is his relentless curiosity, which drives him to explore new ideas and solve challenging problems. “I've always been a naturally curious person,” Aaron said. “When something piques that curiosity, I want to learn more and figure it out.” This mindset led him to develop Otherwise Brewing's gluten-free beer. He explained, “I wondered if I could make gluten-free beer that tastes good… it was a difficult technical challenge, but we figured it out.”Stellar's superpower is her ability to build inclusive, vibrant communities. “If I had to pick my superpower, I think it's honestly building community,” Stellar shared. She explained how creating a welcoming taproom for people with celiac disease and gluten sensitivities has been a core part of the brewery's success. “So many people with gluten issues can't hang out at breweries. We're proud to provide a space where they can enjoy a beer with their friends.”Aaron taught himself web programming to address a business challenge. He wanted better insight into Otherwise Brewing's sales data, but existing systems fell short. Driven by curiosity, he learned to write web hooks to connect inventory systems and create real-time dashboards. This innovation streamlined operations and demonstrated his ability to turn curiosity into actionable solutions.Stellar's community-building skills are best illustrated by the Otherwise Brewing taproom. She takes time to connect personally with customers, remembering names and stories while introducing people to one another. This thoughtful, inclusive approach has fostered a grassroots community of gluten-free beer lovers. “At any given time, you'll see people from all walks of life bonding over our beers,” Stellar said.Tips for Developing Aaron's Superpower:Ask “Why not?” when faced with conventional ideas or approaches.Pursue curiosity with action—learn new skills or experiment to find solutions.Embrace challenges as opportunities to innovate.Tips for Developing Stellar's Superpower:Take time to truly listen to people and remember their stories.Create inclusive spaces where everyone feels welcome.Focus on building relationships by introducing people with shared interests.By following Aaron's and Stellar's example and advice, you can make curiosity and community building a skill. With practice and effort, you could make these superpowers that enable you to do more good in the world.Remember, however, that research into success suggests that building on your own superpowers is more important than creating new ones or overcoming weaknesses. You do you!Guest ProfileAaron Gervais (he/him):CEO, Otherwise BrewingAbout Otherwise Brewing: Otherwise Brewing makes gluten-free beer using a proprietary process that allows us to match the flavors beer-lovers expect—with no limitations on style. We're making the world's most popular alcoholic beverage accessible to all, regardless of dietary restrictions.Website: otherwisebrewing.comLinkedIn Profile: linkedin.com/company/otherwise-brewingCompany Facebook Page: facebook.com/otherwisebrewingInstagram Handle: @otherwisebrewing Other URL: smbx.in/wowBiographical Information: Aaron Gervais co-founded Otherwise Brewing in 2019 with Stellar Cassidy, following several years of experimentation as a homebrewer. He oversees the company's operations, R&D efforts, and recipe design. In this role, he is responsible for developing Otherwise Brewing's production protocols, and his research into gluten-free brewing processes has led to a number of technical improvements that are unique to the company.Outside of beer, Aaron has led a diverse career, with 10 years of tech industry marketing, 5 years of arts nonprofit administration, and over 15 years as a freelance classical composer. As a composer, he has won many prestigious awards, and his music has been played around the world. He holds a Master of Arts in Composition from UC San Diego and a B.Mus from the University of Toronto.LinkedIn Profile: linkedin.com/in/aaron-gervaisStellar Cassidy (she/her):COO, Otherwise BrewingBiographical Information: Responsible for managing Otherwise's sales and customer relations, Stellar Cassidy is a veteran of the San Francisco craft beer scene. She has held positions as diverse as front-of-house manager, purchasing agent, sales representative, and event planner. Prior to founding Otherwise, Stellar led front-of-house operations at a number of well-known craft beer bars in San Francisco, including the Church Key and City Beer Store, and she has built a reputation in the local industry for attention to detail and customer satisfaction.Stellar holds a BA in Creative Writing and Performance Poetry in addition to a Cicerone® beer certification, the beer equivalent of sommelier credentialing.LinkedIn Profile: linkedin.com/in/stellar-cassidy-1a879830aSupport Our SponsorsOur generous sponsors make our work possible, serving impact investors, social entrepreneurs, community builders and diverse founders. Today's advertisers include FundingHope, and Envirosult. Learn more about advertising with us here.Max-Impact Members(We're grateful for every one of these community champions who make this work possible.)Brian Christie, Brainsy | Cameron Neil, Lend For Good | Carol Fineagan, Independent Consultant | Hiten Sonpal, RISE Robotics | John Berlet, CORE Tax Deeds, LLC. | Justin Starbird, The Aebli Group | Lory Moore, Lory Moore Law | Mark Grimes, Networked Enterprise Development | Matthew Mead, Hempitecture | Michael Pratt, Qnetic | Mike Green, Envirosult | Dr. Nicole Paulk, Siren Biotechnology | Paul Lovejoy, Stakeholder Enterprise | Pearl Wright, Global Changemaker | Scott Thorpe, Philanthropist | Sharon Samjitsingh, Health Care Originals | Add Your Name HereUpcoming SuperCrowd Event CalendarIf a location is not noted, the events below are virtual.SuperGreen Live, January 22–24, 2026, livestreaming globally. Organized by Green2Gold and The Super Crowd, Inc., this three-day event will spotlight the intersection of impact crowdfunding, sustainable innovation, and climate solutions. Featuring expert-led panels, interactive workshops, and live pitch sessions, SuperGreen Live brings together entrepreneurs, investors, policymakers, and activists to explore how capital and climate action can work hand in hand. With global livestreaming, VIP networking opportunities, and exclusive content, this event will empower participants to turn bold ideas into real impact. Don't miss your chance to join tens of thousands of changemakers at the largest virtual sustainability event of the year.Community Event CalendarSuccessful Funding with Karl Dakin, Tuesdays at 10:00 AM ET - Click on Events.If you would like to submit an event for us to share with the 10,000+ changemakers, investors and entrepreneurs who are members of the SuperCrowd, click here.We use AI to help us write compelling recaps of each episode. Get full access to Superpowers for Good at www.superpowers4good.com/subscribe
Join us for an inspiring conversation with executive coach Carolyn Dolezal, former COO of the Americas SAP Users' Group (ASUG) and 23-year Menttium mentor. Carolyn shares her proven framework for leading through organizational change, the business case for empathetic leadership and practical communication strategies for navigating difficult transitions. Discover why emotion is a powerful leadership tool, how to transform "my project" into "our mission," and the lessons learned from mentoring across industries and career stages. Perfect for leaders seeking to balance business results with human connection.
Welcome to the eCommerce Lab Podcast! In this episode, we have a very special guest: Clarence Cheang, Co-Founder & COO of TheFBABros, one of the most influential figures in the world of e-commerce.Together, we'll explore key strategies for finding winning products on Amazon, from market analysis and demand validation to essential metrics and advanced tactics for scaling brands within the FBA ecosystem.If you're building your business on Amazon or looking for new growth opportunities, this webinar is an essential guide.Get ready to learn practical insights, mistakes to avoid, and techniques used by the most successful sellers.#ecomcy #Amazon #amazonfba #amazonseller #amazonbusiness #amazonfbaseller #amazonppc #amazonadvertising #amazonsellercentral #amazonppctips #amazonprivatelabel #amazonselling #amazonseo
Send us a textOn this episode of Embedded Insiders, Rich is joined by Brandon Hansen, COO & CFO at Sealevel Systems, in a sponsored segment to discuss breaking down silos in design teams and the importance of looking at the bigger picture.Next, Rich and Jerry Chen, Founder and CEO of Upbeat Technology, discuss how the company is taking a different approach to its RISC-V offering by leveraging low-power levels in applications like always-on IoT, wearables, edge AI sensors, and more. But first, Ken and Rich recap their recent trip to Anaheim, California, for embedded world North America 2025. For more information, visit embeddedcomputing.com
November 20, 2025 ~ Megan Spanitz, COO of the Detroit Regional Chamber is honored as one of 2025's Women Who Leads. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the Win Cycle Podcast! On this episode, IRONMAN Master Coach Matt Dixon and Purple Patch Fitness Co-Founder Kelli McMaster interview Sami Inkinen, co-founder and COO of Trulia and CEO of Virta Health, discussing his journey of high performance in sports and business. He emphasizes the importance of managing energy over time, integrating work, family, and personal interests, and treating oneself like an Olympic athlete. Inkinen highlights the significance of sleep, nutrition, and movement for sustained high performance. He also shares his approach to building high-performance cultures at Trulia and Virta, focusing on individualized support, community, and the role of leadership in modeling healthy habits. Inkinen's strategies include weekly planning, prioritizing rest, and fostering a culture of sustainable high performance. Purple Patch and Episode Resources Learn more about Win Cycle: https://wincycle.org/ Check out our world-class coaching and training options: Book a complementary needs assessment coaching call: https://calendly.com/coaches-purplepatch/offseason-assessment-call Tri Squad: https://www.purplepatchfitness.com/squad 1:1 Coaching: https://www.purplepatchfitness.com/11-coached Run Squad: https://www.purplepatchfitness/com/run-squad Strength Squad: https://www.purplepatchfitness.com/strength-1 Live & On-Demand Bike Sessions: https://www.purplepatchfitness.com/bike Explore our training options in detail: https://bit.ly/3XBo1Pi Live in San Francisco? Explore the Purple Patch Performance Center: https://center.purplepatchfitness.com Everything you need to know about our methodology: https://www.purplepatchfitness.com/our-methodology Amplify your approach to nutrition with Purple Patch + Fuelin https://www.fuelin.com/purplepatch Get access to our free training resources, insight-packed newsletter and more at purplepatchfitness.com
Pain into Purpose starts here. Eric Bigger and Dr. Marlon Rollins share the growth codes that turn challenges into breakthroughs. Press play if you're ready to shift your energy and rise.About Dr. Marlon Rollins:Dr. Marlon Rollins is a licensed mental health counselor, author, speaker, and leader with over 20 years of experience in behavioral healthcare. After losing his sister Amber to suicide, he dedicated his life to breaking mental health stigma and helping others heal. He has led major psychiatric and addiction hospitals as CEO and COO, and he continues to inspire through his work as a therapist, executive coach, and ordained minister. Dr. Rollins brings a powerful blend of clinical expertise, lived experience, and spiritual insight to every conversation.Linktree: https://linktr.ee/DrMarlonRollins?utm_source=linktree_profile_shareWebsite: https://drmarlonrollins.com/Shop IYLA: https://iylia.com/Use promo code EB20 for IYLIA champagne, offering 20% off on orders up to $200Check out Miracle Season's collection: https://itsmiracleseason.co/collections/frontpageWork with me: https://www.ericbigger.com/workwithme?utm_source=podcast&utm_medium=podcast&utm_campaign=work_with_m...Connect with Simplified Impact: https://hubs.ly/Q02vvMJ90
On today's episode, Editor in Chief Sarah Wheeler talks with Erin Dee, COO of Interlink Mortgage and the president of the Texas Mortgage Bankers Association, about the challenges and opportunities in the Texas housing market. Related to this episode: Comparing Texas housing markets: Austin, Dallas, Houston, San Antonio trends HousingWire | YouTube More info about HousingWire To learn more about Trust & Will, click here. Enjoy the episode! The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.
In this episode 301 of MiCannaCast, hosts CannaDave & Groovee sit down with Sahir, owner of High Prophecy, and Jay, COO of West Coast Meds, for an inspiring conversation about cannabis, mental health, yoga, and holistic healing.
Dacoda Bartels, COO of FlyGuys, a drone and data platform, offers a description of the state-of-the-art regarding drones integration with the built property environment. (11/2025)
Dacoda Bartels, COO of FlyGuys, a drone and data platform, offers a description of the state-of-the-art regarding drones integration with the built property environment. (11/2025)
Dacoda Bartels, COO of FlyGuys, a drone and data platform, offers a description of the state-of-the-art regarding drones integration with the built property environment. (11/2025)
Landscapers! Learn how to build a killer annual strategic plan for your business at our free web class on December 9. Spaces are limited, so save your spot now. https://trybta.com/CE-SPL-Dec9Take our five minute quiz and get a free custom road map to growing your contracting business: https://trybta.com/DL247To learn more about Breakthrough Academy, click here: https://trybta.com/EP247 Building systems is the key to scaling your contractor business—but let's be honest, it's time-consuming and tedious work that most visionaries hate doing.What if there was ONE role that could build all your systems for you?In this episode of Contractor Evolution, Systemology author David Jenyns returns to introduce his groundbreaking new concept: The Systems Champion.This isn't an ops manager. It's not a COO. And it's not necessarily an integrator.It's something different—and potentially more powerful—especially as AI transforms how we work.David breaks down exactly what a Systems Champion is, who's the right fit for this role (the answer might surprise you), and how to create and fill this position in your business starting today.If you've been stuck in the weeds building systems yourself, this conversation will change everything.
In this episode of the Getting Smart Podcast, Shawnee Caruthers sits down with Jen Chow, co-founder and COO of Polygence, Rahul Patel, founder of Hypothesis to Hardware, and Zohra Khawaja, founder of Hearts Against Homelessness, to explore how equitable mentorship and personalized learning systems can empower students to thrive. The conversation delves into the transformative power of mentorship when it becomes more than just a "nice-to-have," highlighting how mentorship systems that prioritize student agency, critical thinking, and curiosity can create meaningful, scalable, and equitable learning opportunities. From the role of expert mentors to the integration of AI in education, this discussion emphasizes the importance of meeting learners where they are and creating pathways for all students to succeed—regardless of their circumstances. Tune in to hear inspiring stories of impact and actionable strategies for building mentorship systems that work for everyone. Outline (00:00) Introduction to the Getting Smart Podcast (06:05) The Impact of Personalized Learning (08:49) Zohra's Journey and the Future of Mentorship (24:38) Passion Projects and Student Agency (29:47) Overcoming Challenges and Accessibility (36:16) Recognition, Impact, and Closing Thoughts Links Watch the full video here Read the full blog here Polygence Hearts Against Homelessness Hypothesis to Hardware LinkedIn | Zohra Khawaja LinkedIn | Rahul Patel LinkedIn | Jin Chow
Whether you're considering a big purchase, making investments, or just want to optimize your finances, this episode is packed with actionable advice to help you take control, plan ahead, and maybe even celebrate tax season like you've just won the Super Bowl.Welcome back to the Empowering Entrepreneurs Podcast! Glenn Harper and Julie Smith explore how proactive tax planning for entrepreneurs makes tax time stress-free—starting now! Instead of letting April 15th become a source of anxiety, they're here to show you how it can just be another day—with the right strategies in place.Glenn and Julie give you practical tips like maximizing your retirement contributions, mastering tax loss harvesting, leveraging donor-advised funds, and making the most of charitable giving. They also touch on new opportunities provided by recent tax legislation and remind you why staying connected with your advisor year-round is key to avoiding last-minute stress.This episode is brought to you by PureTax, LLC. Tax preparation services without the pressure. When all you need is to get your tax return done, take the stress out of tax season by working with a firm that has simplified the process and the pricing. Find out more about how we started.Moments00:00 "Tax Planning for Smart Savings"05:24 CPA Guidance Starts With Input06:56 Proactive Tax Planning Tips09:29 Julie Smith Overview Here are 3 key takeaways:Start NOW: Waiting until April 15th is too late. Early conversations with your CPA or advisor set you up to leverage every tax benefit available and avoid last-minute stress.Maximize Your Planning: From retirement plan contributions and tax loss harvesting to charitable donation stacking, there are so many proactive moves you can make before year-end.Constant Communication is Key: Keep your advisor in the loop before making big decisions—from buying property to major purchases—so everything is set up for success, not cleanup.Glenn Harper, CPA, is the Owner and Managing Partner of Harper & Company CPAs Plus, a top 10 Managing Partner in the country (Accounting Today's 2022 MP Elite). His firm won the 2021 Luca Award for Firm of the Year. An entrepreneur and speaker, Glenn transformed his firm into an advisory-focused practice, doubling revenue and profit in two years. He teaches entrepreneurs to build financial and operational excellence, speaks nationwide to CPA firm owners about running their businesses like entrepreneurs, and consults with firms across the country. Glenn enjoys golfing, fishing, hiking, cooking, and spending time with his family.Julie Smith, MBA, is a serial entrepreneur in the public accounting space. She is the Founder of EmpowerCPA™, Founder of PureTax, LLC, COO for Harper & Company CPAs Plus, and Co-host of the Empowering Entrepreneurs podcast. Named CPA.com's 2021 Innovative Practitioner of Year, Julie led Harper & Company's transition to an advisory-focused firm, doubling revenue and profit in two years. She now empowers other CPA firm owners nationwide through consulting and speaking, teaching them how to run their businesses like entrepreneurs. Julie lives in Columbus, OH with her family and enjoys travel, coaching basketball, sporting events, and the occasional shopping spree.Running a business doesn't have to run your life.Without a business partner who holds you accountable, it's easy to be so busy ‘doing' business that you don't have the right strategy to grow your business.Stop letting your business run you. At Harper...
In this episode, Curtis Smith (TNLA Director of Legislative & Regulatory Affairs) sits down with Arnulfo Hinojosa, COO of FEWA, to break down the latest changes to the H-2A program following the U.S. Department of Labor's new Interim Final Rule. In just 30 minutes, we cover what employers in the nursery, greenhouse, and landscape sectors need to know heading into the 2026 filing season — including new wage calculations, advertising requirements, incidental tasks, staggered start dates, interview waivers, and the broader legal landscape surrounding H-2A. Topics include: • What's now in effect under the Interim Final Rule • How OEWS wage data, skill levels, and the Adverse Compensation Adjustment will impact pay • Best practices for advertising wages and retaining returning workers • Clarifying incidental tasks and job-order scope • How staggered start dates and interview waivers work under the new system • What lawsuits and regulatory shifts mean for employers • Practical next steps for green-industry operations preparing 2026 applications A timely conversation for anyone navigating seasonal labor, compliance, and workforce planning under the evolving H-2A program.
Have you ever hesitated to hire someone who knows more than you… because it felt risky or intimidating? In this episode, Melissa breaks down why not hiring up is one of the fastest ways to cap your business growth and why your job as a CEO is not to be the most qualified person in every function.Sparked by a controversial take on Diary of a CEO (where a guest said small business owners should never hire more experienced people), Melissa shares why she completely disagrees – and what actually works inside real companies.She walks through her own story of becoming a COO overseeing functions she'd never done herself, and how learning to trust and leverage true experts transformed results, retention, and growth.In this episode, you'll hear:Why “never hire someone more qualified than you” is dangerous advice for small business ownersHow talent determines your growth trajectory and why A-players cost more (and are worth it)Melissa's story of becoming COO and leading cybersecurity, procurement, vendor management, and a PMO she'd never personally worked inWhat great leaders really do: identify, harness, and retain talent (not out-execute their team)When it's the right time to hire at the bottom vs. hire strategic, senior rolesThe real reason “hires don't work out” (hint: it's often unclear expectations and weak integration, not skills)How to set clear expectations around:Core values and how they show up in behaviorQuality standards and timelinessBrand representation and public-facing workWhy you must “close the loop” with employees when work is late, incomplete, or off the markHow adding a strong new hire can create “storming” on your team – and what to do so the team evolves instead of implodesWhy only hiring people who know less than you guarantees your business will be limited by your own knowledgeIf you enjoyed this episodeShare it with another small business owner who's stuck trying to do everything themselves.Subscribe to The Opt-In Podcast so you don't miss future episodes on hiring, scaling, and building a business that actually works.If you are looking for help in your business go to https://www.melissafranks.com to learn more.Connect with Melissa: Watch the Episodes on Youtube Instagram: instagram.com/melissa_franks Schedule a call: melissafranks.com
19 Nov 2025. We’re broadcasting live from Day 3 of the Dubai Airshow 2025 - and it’s a full C-suite takeover at the biggest aviation event of the year.We hear from:• His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and CEO of Emirates Airline and Group• Paul Griffiths, CEO of Dubai Airports• Antonoaldo Neves, Group CEO of Etihad Aviation Group• Adel Al Redha, Deputy President and COO of Emirates AirlineFrom fleet strategy to airport growth to the new era of Gulf aviation, we bring you the biggest headlines straight from Dubai World Central.See omnystudio.com/listener for privacy information.
In this deeply moving episode of WAHNcast, host Ashley Northcutt sits down with Michele Stowe, founder of Skyrocket Coaching and former COO of Mercy Housing, and Shannon Wallis, founder and managing director of Cascade Leadership and former global director of High Potential Leadership Development at Microsoft. Together, they explore how profound loss can reveal the truest forms of leadership. Drawing from their essays in the new anthology Lives Lost and Leadership Found, Michelle reflects on the legacy of Sister Lillian Murphy, the visionary CEO of Mercy Housing, while Shannon shares lessons learned from her mother's journey through resilience, disability, and love. This conversation challenges the notion that leadership is about titles — instead, it's a practice rooted in presence, empathy, and action. From “assuming positive intent” to “underlooking” others, Michele and Shannon remind us that leadership begins in the smallest acts of compassion. Tune in for insights that connect loss, love, and legacy — and rediscover the heart of what it means to lead. And get your copy of Lives Lost and Leadership Found and Shannon's new book, WE the Change: Launching Big Ideas and Creating New Realities, on our website.
Chad Shaw, COO of Fit Athletic Club in San Diego, sat down with Club Solutions Magazine podcast host Rachel Chonko to discuss community, recovery and wellness in the fitness industry. Shaw discusses the luxury fitness brand's signature events, its wellness day-club concept Fit Social and the integration of recovery amenities directly into membership. He also touches on rising trends such as strength training and the influence of wellness podcasts. And lastly, he focuses on Fit's number one priority — community. Listen to the conversation here.
This week, we revisit our conversation with Asha Shivaji, the CEO of SeeMe Index, a platform that uses AI to score brands' purposes, ads and products on identity and inclusivity. SeeMe Index's COO and cofounder, Jason Klein, recently spoke at Haymarket's AI Deciphered panel on AI, ethics and marketing. Shivaji shares her journey from digital marketing to founding a company focused on inclusive marketing. She discusses the importance of measuring inclusivity in brands, the role of AI in uncovering insights and the evolving conversations around diversity in the beauty industry, an observation she noted during her time working in the beauty space. Shivaji reflects on the lessons learned throughout her entrepreneurial journey, all the way from taking the leap to what she wished she knew when she first began her career. AI Deciphered is back—live in New York City this November 13th.Join leaders from brands, agencies, and platforms for a future-focused conversation on how AI is transforming media, marketing, and the retail experience. Ready to future-proof your strategy? Secure your spot now at aidecipheredsummit.com. Use code POD at check out for $100 your ticket! campaignlive.com What we know about advertising, you should know about advertising. Start your 1-month FREE trial to Campaign US. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Following in the footsteps of Mark Zuckerberg, Elon Musk and Donald Trump, today's PEP Talk guest runs a social media platform. It may be a bit smaller than X or Facebook, but it's purpose is much narrower and nobler. As Christians grapple with what it means to live out their faith online, the team at Grow Faith has built a platform just for them. Simon Wenham finds out more...Richard Matthews is co-founder and COO of Grow Faith, which produces the Grow app.
Migrating from legacy PBX systems to cloud communications is no easy feat—especially when vital system knowledge is buried, lost, or scattered across disparate platforms. That's exactly the challenge Nuwave set out to solve with Teleport, a powerful (and free) migration tool integrated into their iPilot platform. In this episode, Rob Scott from UC Today speaks with Mark Bunnell, COO of Nuwave, and Joel Keene, Director of Products and Innovation from Continuant, to uncover how Teleport is simplifying migrations, accelerating timelines, and transforming the UCaaS sales cycle for partners and customers alike.Here's what you'll learn in this insightful discussion:The "why" behind Teleport: Mark Bunnell shares how customer feedback drove New Wave to build a tool that demystifies complex UC migrations—without requiring an engineering degree.Real-world partner impact: Joel Keene explains how Continuant is using Teleport to streamline migrations, eliminate technical blockers, and reduce onboarding costs.From audit to automation: Discover how Teleport automates discovery, flags critical issues early, and accelerates decision-making for enterprise clients.The big picture: Learn how Teleport and iPilot together deliver an end-to-end lifecycle solution—from initial system mapping to post-migration visibility and control.Whether you're an MSP, VAR, or UCaaS service provider, this episode is a must-watch if you're still struggling with fragmented tools and manual migrations. The best part? Teleport is fast, free, and fully integrated with iPilot.Next Steps:Ready to simplify your UC migrations?Visit newwave.com to explore Teleport, request a demo, and see how it fits into your strategy.
In this episode, Cameron sits down with Brett Bruggeman, Executive Vice President and COO of Land O'Lakes, a 104-year-old, $16B cooperative spanning dairy foods, animal nutrition, and crop inputs. Brett shares how Land O'Lakes manages scale across 20 business units, supports more than 4,000 cooperative owners, and touches half of America's farmland.He and Cameron dig into the cooperative model, growth challenges in shrinking markets, how the company is driving new productivity for farmers, and their bold new initiative that partners with retail owners to invest in late-stage ag-tech. Brett also talks about outside-in thinking, the power of data, how to stay ahead of the customer, and why the future of agriculture requires both AI and human EQ.If you're a COO navigating large-team complexity, shifting markets, or innovation inside a legacy organization, this conversation is a masterclass in clarity, discipline, and strategic focus.Timestamped Highlights00:00 Brett and Cameron kick off the conversation (with a quick cameo from Brett's comms lead, John).01:03 How Brett discovered the podcast and the purpose of “the COO story.”03:30 Land O'Lakes overview: 104-year history, cooperative structure, and national footprint.07:14 The company's roots: dairy farmers searching for a market for cream.08:26 How Land O'Lakes evolved into dairy, animal nutrition, and crop inputs.10:24 Purina brand clarification: Land O'Lakes vs. Nestlé internationally.10:44 Revenue breakdown across business units.12:00 How Brett avoids getting pulled into every detail while leading a massive enterprise.14:10 How outside-in thinking reshaped corporate strategy.15:17 The “vital few” → the three-or-four priorities that guide the entire company.16:49 The six transformation “big bets.”18:46 Becoming a data-first company: insights, segmentation, and new markets.20:29 The strategic questions Land O'Lakes uses to break stagnation.22:45 Their stance on hybrid work and why face-to-face still matters.25:05 Growth challenges: farmers under pressure, shrinking markets, and opportunities.26:05 Introducing AgRogue: the new retail growth fund (70–100M) to invest in late-stage ag-tech.27:39 Why partnering with retail owners creates stronger market access.28:17 What a cooperative actually is and how it differs from other business models.31:39 How 4,000 owners create loyalty, but not complacency.33:31 Why aligning retail owners with Land O'Lakes creates predictable innovation adoption.36:51 How AI and predictive models are transforming supply chain, waste, and productivity.38:37 Three AI goals: target growth, eliminate waste, improve customer experience.40:55 How Land O'Lakes approaches AI responsibly (and without getting “over their skis”).42:37 What Brett is working on personally as a leader: presence, change management, results.47:28 Advice to his younger self: ask better questions, seek mentors, take international roles.Resources & MentionsPurina (livestock feed brand)WinField (crop inputs brand)Microsoft (AI and data initiatives)AgRogue (Land O'Lakes + retail owner growth fund)Radicle (ag-tech investment partner)Circana (retail data source, referenced as...
If your daughter dreams of playing in college but you're overwhelmed by where to start, this episode breaks the process down into something clear and doable. Coach Bre talks with David Hitz, COO of Athlete Narrative, about what recruiting really looks like today and how your athlete can get noticed without expensive platforms or endless research.
Get my new book: https://bronsonequity.com/fireyourselfDownload my new special report - How to Use Inflation to Your Advantage - www.bronsonequity.com/inflationIn this episode of The Mailbox Money Show, host Bronson Hill and co-host Nate Hambrick dive into one of the most unique—and overlooked—real estate asset classes in the U.S.: marinas. With over 10,000 marinas nationwide and less than 5% consolidated by major operators, this niche offers remarkable opportunities for passive investors seeking strong cash flow, high occupancy, and compelling returns.Joining the show is Josh Conley, COO of New Haven Marinas. Coming from a successful background in oil and gas, Josh now leads operations in a rapidly expanding marina portfolio backed by private equity partners. He grew up around marinas, understands the culture, and now helps investors access an asset class that behaves like “multifamily on the water”—with year-round demand, surprisingly low turnover, and impressive IRRs.Josh shares what makes marina investing so attractive, how it compares to more traditional real estate categories, what risks operators must navigate, and why this sector is poised for significant consolidation and growth.If you're curious about alternative real estate opportunities, want to understand the economics of marinas, or are looking for ways to diversify beyond multifamily and self-storage, this conversation opens the door to a whole new world of mailbox money.TIMESTAMPS00:42 – Season 4 kickoff of the Mailbox Money Show01:16 – Buying insurance contracts as an investment02:38 – Guest Intro: Josh Conley03:36 – Leaving corporate after repeated layoffs04:41 – How Josh entered the oil & gas world05:54 – Transition from oil & gas to buying marinas07:18 – Marinas as “multifamily on the water”08:31 – U.S. marina fragmentation: only 5% consolidated09:28 – Typical slip sizes, occupancy, and pricing10:21 – Evictions and turnover dynamics in marinas12:40 – Why marinas maintain near-100% occupancy13:37 – Underpriced, mom-and-pop marina opportunities16:59 – Typical marina deal structure and leverage17:40 – Cap rates: marinas vs multifamily18:44 – Target returns: 30%+ IRR18:56 – Major risks: weather, flooding, drought22:41 – Marina revenue mix: slips + ancillaries24:36 – Private equity entering the marina space27:39 – Comparing marinas to other niche asset classes33:38 – How to connect with Josh and New Haven Marinas35:03 – Why investors should learn the marina space now36:50 – Final takeaways on high-cash-flow marinasConnect with the Guest:Website: newhavenmarinas.com#MarinaInvesting#AlternativeAssets#CommercialRealEstate#RealEstateInvesting#CashFlowStrategies#PassiveIncome#MarinaOperations
In this episode, we dive into the world of cybersecurity. Our guest, Joe Ohr, COO at the NMFTA breaks down trends in cybersecurity and how the NMFTA is positioning itself as the hub for cybersecurity reporting and calling out bad actors. For more information, subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Healthcare Americana, host Christopher Habig talks with Tim Hirsch, COO of ShareWELL Partners, about health sharing as a practical and affordable alternative to traditional health insurance. Tim explains how health shares work, why they often cost much less than insurance premiums, and how combining a health share with a DPC or FreedomDoc membership can help protect families from major medical expenses. They also cover common misconceptions, pre-existing condition rules, and the steps members take if they need surgery or face an unexpected health event.More on Freedom Healthworks & FreedomDoc HealthSubscribe at https://healthcareamericana.com/More on ShareWELLFollow Healthcare Americana: Instagram & LinkedIN
In this episode of The Idaho Business Podcast, Spencer sits down with Garrett Foster — a business builder, consultant, and founder of Prevail Legacy Builders — to talk about what it really takes to scale beyond self-employment. They unpack the transition from working in your business to working on it, the 80/20 rule of delegation, and why having the right people in the right seats can make or break your growth. Garrett shares his journey from the construction industry to providing fractional CFO, COO, and HR services that help entrepreneurs step out of the weeds and back into strategic leadership. Spencer and Garrett also dig into the personal side of scaling — the mental and emotional challenges, the importance of systems, and how adversity can actually make you a stronger, more intentional leader. If you're ready to grow a business that can thrive without you, this episode is packed with insight, experience, and practical tools to help you do just that. If you are feeling the love, make sure to subscribe, rate, and review on iTunes, Spotify, YouTube, or wherever you are!! If you'd like to be featured on an episode go to theidahobusinesspodcast.com to APPLY! Apple Podcasts Spotify YouTube
Growth often starts with a hard moment—and what you do next can change everything. In this episode of the Child Care Genius Podcast, Sindye Alexander, COO of Child Care Genius, sits down with Christine McNally, owner of Under the Magic Pine Tree in Nevada and business coach with Child Care Genius University. Christine shares how a personal experience as a parent led her to open her first center and how her passion for the Reggio-inspired approach has shaped her leadership and fueled her expansion to three thriving schools. Tune in as Christine discusses navigating COVID shutdowns, securing a million-dollar expansion grant, and scaling with strong systems, trusted partners, and a clear vision. She offers practical insights on leading teams, building trust with families, and keeping culture consistent across multiple locations. You'll also hear fresh ideas for family engagement, staff empowerment, and using mindset as a business tool. This conversation will leave you thinking about how to strengthen your systems, nurture your team, and create a center culture that grows right along with your business. Mentioned in this episode: Need help with your child care marketing? Reach out! At Child Care Genius Marketing we offer website development, hosting, and security, Google Ads creation and management, done for you social media content and ads management. If you'd rather do it yourself, we also have the Genius Box, which is a monthly subscription chock full of social media & blog content, as well as a new monthly lead magnet every month! Learn more at Child Care Genius Marketing. https://childcaregenius.com/marketing-solutions/ Schedule a no obligation call to learn more about how we can partner together to ignite your marketing efforts. If you need help in your child care business, consider joining our coaching programs at Child Care Genius University. Learn More Here. https://childcaregenius.com/university Connect with us: Child Care Genius Website Like us on Facebook Join our Owners Only Private Mastermind Group on Facebook Join our Child Care Mindset Facebook Group Follow Us on Instagram Connect with us on LinkedIn Subscribe to our YouTube Channel Buy our Books Check out our Free Resources
Growth often starts with a hard moment—and what you do next can change everything. In this episode of the Child Care Genius Podcast, Sindye Alexander, COO of Child Care Genius, sits down with Christine McNally, owner of Under the Magic Pine Tree in Nevada and business coach with Child Care Genius University. Christine shares how a personal experience as a parent led her to open her first center and how her passion for the Reggio-inspired approach has shaped her leadership and fueled her expansion to three thriving schools. Tune in as Christine discusses navigating COVID shutdowns, securing a million-dollar expansion grant, and scaling with strong systems, trusted partners, and a clear vision. She offers practical insights on leading teams, building trust with families, and keeping culture consistent across multiple locations. You'll also hear fresh ideas for family engagement, staff empowerment, and using mindset as a business tool. This conversation will leave you thinking about how to strengthen your systems, nurture your team, and create a center culture that grows right along with your business. Mentioned in this episode: Need help with your child care marketing? Reach out! At Child Care Genius Marketing we offer website development, hosting, and security, Google Ads creation and management, done for you social media content and ads management. If you'd rather do it yourself, we also have the Genius Box, which is a monthly subscription chock full of social media & blog content, as well as a new monthly lead magnet every month! Learn more at Child Care Genius Marketing. https://childcaregenius.com/marketing-solutions/ Schedule a no obligation call to learn more about how we can partner together to ignite your marketing efforts. If you need help in your child care business, consider joining our coaching programs at Child Care Genius University. Learn More Here. https://childcaregenius.com/university Connect with us: Child Care Genius Website Like us on Facebook Join our Owners Only Private Mastermind Group on Facebook Join our Child Care Mindset Facebook Group Follow Us on Instagram Connect with us on LinkedIn Subscribe to our YouTube Channel Buy our Books Check out our Free Resources
Owning investment real estate can feel like a badge of honor until the rising costs, headaches from maintenance, and shrinking returns start to tell a different story. At our 2025 Investor Symposium, COO & CMO Stacey McKinnon and Wealth Advisor Kevin Rex unpacked the tradeoffs of holding vs. selling real estate. They explored dead equity, increasing costs, tax considerations, and how real estate fits into your financial picture, while offering more flexible ways to access real estate income without the late-night calls. Tune in if you're interested in…Understanding why many rental properties are yielding less than you thinkExploring alternatives to direct property ownership Learning how taxes, liquidity, and legacy planning factor into real estate decisionsDiscovering modern tools like real estate funds, DSTs, and 1031 strategiesSeeing real-world examples of clients who simplified their portfolios successfully
About Harpaul Sambhi:Harpaul Sambhi is a serial entrepreneur and the founder of Magical, where he's building Agentic AI for healthcare to transform how people and systems interact in one of the world's most vital industries. Based in the San Francisco Bay Area, Harpaul combines a deep technical background with a passion for human-centered innovation. Before founding Magical in 2020, he built and sold Careerify to LinkedIn, where he later led product initiatives within LinkedIn Talent Solutions and Microsoft, helping shape the future of talent acquisition and HR technology.Alongside building companies, Harpaul has served as Entrepreneur in Residence at Bain Capital Ventures, Advisor at On Deck, and a Limited Partner in leading VC funds, including Bain Capital Ventures, iNovia Capital, and OnDeck. Earlier in his career, he authored Social HR (published by Thomson-Reuters) and lectured at the Schulich Executive Education Centre on innovation, technology, and the evolving workplace.At his core, Harpaul is guided by simple principles—striving to be a good human and a dedicated father, husband, son, brother, and friend—while working with great people to build great products that make a difference. A graduate of the University of Waterloo with a degree in electrical engineering, he continues to live by curiosity, humility, and the drive to create technology that serves people, not the other way around.About Doug Hires:Douglas Hires is a seasoned healthcare executive, consultant, and entrepreneur with over 35 years of leadership experience across the healthcare and information technology sectors. Based in Dallas, Texas, Douglas has built a distinguished career driving operational excellence, business transformation, and financial performance for some of the nation's leading healthcare organizations. His expertise spans providers, payers, government, and life sciences, and his track record includes accelerating growth, restructuring operations, and guiding organizations through strategic reinvention.Currently, Douglas serves as Executive Advisor at Magical, Managing Partner at JD Hires Advisory Group, and Founder & President of New World Wine Designs, where he combines his business acumen with his passion for fine wine and craftsmanship through bespoke wine cellar design and building. He also advises healthcare and sales organizations through roles with Healthcare IT Leaders and SalesSparx LLC, lending his strategic insight to help teams scale with precision and purpose.Previously, Douglas held multiple senior leadership roles at Optum, including Chief Operating Officer for OptumInsight Provider and COO of the Hospital Services Division, overseeing end-to-end revenue cycle operations for Dignity Health's 36 hospitals. His earlier career includes executive roles at Santa Rosa Consulting, 3M Health Information Systems, SoftMed Systems, and First Consulting Group, where he earned recognition as a respected thought leader and sought-after industry speaker.Things You'll Learn:Agentic AI surpasses automation by reasoning, adapting, and executing end-to-end workflows, thereby freeing healthcare workers from repetitive tasks.Healthcare organizations are already seeing results, such as doubling prior authorization volume while cutting staff needs and decision times in half.The shift from RPA to agentic AI mirrors the evolution from MapQuest to autonomous vehicles, smarter, smoother, and self-correcting.Successful AI adoption requires attention to change management and staff reallocation, not just technology deployment.Evaluating AI vendors using six key pillars (reasoning, adaptability, interoperability, agility, scalability, and fault tolerance) helps cut through the hype and identify real solutions.Resources:Connect with and follow Harpaul Sambhi on LinkedIn.Connect with and follow Doug Hires on LinkedIn.Follow Magical on LinkedIn.Visit Magical's website.
Financial institutions are critical to the economic development of our communities. I've also learned that banks and credit unions are not all the same. Joining Chris to share the LAFCU story, and some new endeavors, are two of LAFCU's executive team: Robyn Howell, Executive Vice President and COO, and Kelli Ellsworth Etchison, Chief Marketing Officer and Chief Diversity Officer for LAFCU who is also the CEO of StableCommunities Foundation!
How do companies like Salesforce and Dell scale intelligence across every cloud?Aidan Gomez, co-founder and CEO of Cohere, explains how they're building AI that works across all enterprise systems and deploys anywhere, giving companies true flexibility and security.He joins Joubin Mirzadegan for a wide-ranging conversation on why synthetic data went from dismissed to indispensable, and how the race among AI labs is really unfolding.Guest: Aidan Gomez, co-founder and CEO of CohereConnect with Aidan: XLinkedInConnect with Joubin: XLinkedInEmail: grit@kleinerperkins.comLearn more about Kleiner Perkins
Mark Schaefer begins the show with a significant announcement about the future of The Marketing Companion. Co-host Sandy Carter kicks off a discussion about how Deep Fakes are overwhelming even the most famous brands and company leaders. Mark and Sandy also cover the impact of AI speed on marketing, the rise of the humanoids and more. Mark Schaefer is a strategy consultant, college educator, keynote speaker, and the author of 10 books including "KNOWN," "Belonging to the Brand," and "Audacious: How Humans Win in an AI Marketing World." His annual marketing retreat is The Uprising. For more of Mark's insights every week, subscribe to his award-winning blog. Mark also offers classes in personal branding and professional speaking. Sandy Carter is COO of Unstoppable Domains and has held marketing leadership positions at IBM and AWS. She is the author of AI First, Human Always.
If you're parenting an Autistic child and living in a state of constant alert (sensory overwhelm, dysregulation, sleepless nights, meltdowns, and the never-ending to-do list), this episode gives you a concrete biochemical map for how to get back to baseline. In today's conversation,I'm joined by Dr. Scott Sherr board certified internal medicine physician, certified practitioner of Health Optimization Medicine, and COO of Troscriptions, a company making physician formulated, precision-dosed buccal troches for focus, stress, sleep, and immune function. We talk about: What is the "sympathetic spiral of doom." What GABA deficiency actually looks like (and why calming down isn't as simple as "go meditate"). Why mitochondrial dysfunction and chronic inflammation show up so strongly in autistic and disabled kids and how supporting cellular energy can actualy reduce hyper-excitability. The real problem with giving kids 10–20 supplements at once. How targeted support can help caregivers feel better now, while they work the longer game of diet, lifestyle, and environment. Links Mentioned Dr. Scott Sherr's clinical practice: https://drscottsherr.com Troscriptions Products: https://troscriptions.com (Please work with a practitioner before using any product with a child.) If you found this episode helpful: Please share it with a caregiver who feels stuck in stress, burnout, or dysregulation. And grab my free guide: Gut Health Toolkit
Maybe you've heard of methylene blue and want to know what the hype's about. Or maybe you're thinking, "Wait…Isn't that a synthetic dye used for jeans? Why in the world would anyone take that?" Today we meet internal medicine physician Dr. Scott Sherr who breaks down the science, the hype, and the hard facts about methylene blue. We Cover The surprising 150-year history of methylene blue and how it works If we can benefit from lower or higher dosages Dangers of contaminated products and where to source it How to verify purity and potency with independent lab testing When and when not to use methylene blue and who should avoid it A cool hack to enhance methylene blue's mitochondrial benefits Dr. Scott's personal routine and favorite Troscriptions combinations Dr. Scott Sherr is a Board-Certified Internal Medicine physician and Health Optimization expert specializing in Hyperbaric Oxygen Therapy. As COO of Troscriptions and VP of Health Optimization Medicine and Practice, he pioneers integrative solutions that enhance mitochondrial health, nervous system balance, and longevity through science-based, synergistic approaches. https://troscriptions.com/ZORA 10% off code ZORA Contact Dr. Scott Sherr Instagram @troscriptions @drscottsherr Youtube: https://www.youtube.com/@troscriptions Give thanks to our sponsors: Try Vitali skincare. 20% off with code ZORA here - https://vitaliskincare.com Get Primeadine spermidine by Oxford Healthspan. 15% discount with code ZORA here - http://oxfordhealthspan.com/discount/ZORA Get Mitopure Urolithin A by Timeline. 20% discount with code ZORA at https://timeline.com/zora Try Suji to improve muscle 10% off with code ZORA at TrySuji.com - https://trysuji.com Try OneSkin skincare with code ZORA for 15% off https://oneskin.pxf.io/c/3974954/2885171/31050 Join the Hack My Age community on: YouTube: https://youtube.com/@hackmyage Facebook Page: @Hack My Age Facebook Group: @Biohacking Menopause Biohacking Menopause Private Women's Only Support Group: https://hackmyage.com/biohacking-menopause-membership/ Instagram: @HackMyAge Website: HackMyAge.com For partnership inquiries: https://www.category3.ca/ Some episodes of Hack My Age are supported by partners whose products or services may be discussed during the show. The host may receive compensation or earn a minor commission if you purchase through affiliate links at no extra cost to you. All opinions shared are those of the host and guests, based on personal experience and research, and do not necessarily represent the views of any sponsor. Sponsorships do not imply medical endorsement or approval by any healthcare provider featured on this podcast.
Episode 276 On this week's installment of the YMC podcast, your hosts Jay Gilbert and Mike Etchart break down these important music industry stories: "AI Artists May Be on the Charts, But They're Not That Popular— Yet" (Glenn Peoples at Billboard); "50,000 AI Tracks Flood Deezer Daily – As Study Shows 97% Of Listeners Can't Tell The Difference Between Human-Made vs. Fully AI-Generated Music" (Murray Stassen for Music Business Worldwide); "The Independent Artist With 1 Billion Streams - Mike Explains How Nic D Does It…" (Mike Epstein From His "Hey Mike" Blog). Plus audio drops from Chris Nolte, COO and Co-founder of Duetti, Rick Beato on the AI artists on the charts, and Eliah Seton, CEO of Soundcloud! And a correction: Soundcloud celebrated their 18th year! We incorrectly said 27th.... Subscribe to the newsletter! YourMorning.Coffee
In this episode of The Doctor Coach School™ Podcast, I'm breaking down a concept I coach on constantly: that inner voice you label as your self-saboteur. The one that questions you, slows you down, tells you you're not good enough, and convinces you to procrastinate.Inside The Doctor Coach School™, I call this part of your brain your inner cave person—your primitive COO. And today I'm teaching you a new way to understand her, listen to her, and work with her instead of fighting against her.Because despite how it feels, your brain isn't the enemy. She's actually on your side—and the minute you learn to respond to her instead of ignoring her, everything in your business changes.What I CoverCEO Brain vs. COO Brain: your visionary self vs. your cave-person COO who wants to make sure you don't crash and burn.Why your cave person gets louder when you ignore her questions.Procrastination as a shutdown, not a flaw: it's your COO pausing operations because you haven't answered her concerns.How to move forward by asking your brain, “What are you worried about?” and answering honestly instead of pushing through.Inside DCSI also take a moment to celebrate Dr. Tiffany, one of our DCS students who recently signed another client. When she joined, she had made $0 in her coaching business. Now she's thriving—because she believes deeply in her clients and sees not only who they are, but who they're becoming.This is exactly what we teach inside the school. If you want this kind of growth, apply now for the next enrollment of The Doctor Coach School™ Certification Program: www.thedoctorcoachschool.com/applynowLet's Connect: On Instagram On Facebook On LinkedIn On TikTok On my website
Continuum is solving the multi-party return problem in B2B supply chain—a transaction involving distributors, manufacturers, and end users that previously took 30-45 days and now completes in 30-45 seconds. In this episode of Category Visionaries, we sat down with Alex Witcpalek, CEO and Founder of Continuum, to unpack how he's building what he calls "reverse EDI" in a market of 1.5 million distribution and manufacturing companies across North America. After 13 years selling technology into this space, Alex is now growing 8x year-over-year by turning customers into the primary acquisition channel through network effects. Topics Discussed: Why multi-party returns require replicating order management, warehouse management, and procurement systems simultaneously The tactical sequencing of building network businesses: solving for independent value, achieving critical mass, then activating network effects How Continuum navigates deep ERP integrations (SAP, Oracle, NetSuite, Epicor) plus bespoke business logic across multiple supply chain tiers Facebook retargeting, BDR outbound, events, and customer referrals as the four channels driving growth in a non-PLG market Why business model differentiation is the only remaining moat when technical barriers collapse Building domain expertise distribution systems using AI-powered LMS fed by sales call recordings GTM Lessons For B2B Founders: Choose problems where you can capture 100% of addressable market, not fractional share: Alex deliberately avoided competing in CRM, sales order automation, or accounts payable—categories where even dominant players cap at 25-30% market penetration. Instead, he targeted multi-party reverse logistics, a greenfield problem no one else was solving. This strategic choice eliminates competitive displacement risk and allows every prospect conversation to focus on change management rather than competitive differentiation. Founders should map their TAM against competitive saturation: markets where you can own the entire category create fundamentally different growth trajectories than fighting for fragments. Sequence network businesses: independent value → critical mass → network activation: Alex was told by investors 18 months in that network effects "weren't going to work." His insight: "When you don't have a network, you don't sell the network. It's just in your plans and how you're building." Continuum sold P&L impact, manual labor reduction, and customer experience improvements to early adopters while building network infrastructure invisibly. Only after achieving density in specific verticals (HVAC, electrical, plumbing) did they surface the network value proposition. This sequencing prevents the cold-start problem—founders building marketplace or network businesses must design standalone value that makes the first 100 customers successful independent of network density. Exploit high pain thresholds in legacy industries as competitive barriers: Supply chain companies accept 30-45 day return cycles, manual warranty claims on paper, and playing "guess who" by phone to find inventory across distributor branches. Alex notes they have "extremely high pain threshold" from living with broken systems for decades. While this creates longer education cycles, it also means competitors won't enter (too hard) and once you prove ROI, switching costs become prohibitive. Founders should reframe customer inertia: industries tolerating obvious inefficiencies offer category creation opportunities with built-in moats, not just sales friction. Business model architecture is the only defensible moat—technical differentiation is dead: Alex is building his own e-signature platform (Continue Sign) and AI LMS using vibe coding to prove technical moats no longer exist. Continuum's defensibility comes entirely from network lock-in: displacing them requires disconnecting manufacturers like Carrier, Daikin, and Bosch plus their entire distributor ecosystems simultaneously. He references EDI (1960s technology still dominant today) as proof that network effects create permanent advantages. Founders must architect switching costs, network density, or proprietary data advantages into their business model—technology alone provides zero protection in the AI era. Match channel strategy to actual ICP behavior, not SaaS conventions: Continuum's top lead source is customer-driven network growth—distributors recruiting manufacturers and vice versa. Facebook retargeting works because their 50+ year-old supply chain buyers "are trying to comment on their grandkids' pictures," not scrolling LinkedIn. BDR outbound still delivers high win rates in an industry where business happens on handshakes, making events critical. This channel mix would fail for PLG products but works perfectly for enterprise cycles with $40K ACVs and 90-day sales processes. Founders should ethnographically research where their specific buyers actually spend attention rather than defaulting to LinkedIn, content marketing, or PLG based on what works in adjacent categories. Use 90-day enterprise cycles and multi-stakeholder complexity as qualification, not friction: Continuum runs enterprise sales motions for $40K deals because multi-party returns touch 16 constituents across sales, customer service, fleet, supply chain, warehouse, purchasing, and finance. Rather than trying to simplify buying, Alex uses this complexity as a filter—companies willing to coordinate VP of Supply Chain, COO, and CFO alignment are serious buyers. He layers three value propositions (P&L impact, labor reduction, customer experience) knowing different stakeholders weight them differently. Founders selling into complex environments should embrace multi-threading as a qualification mechanism that improves win rates and reduces churn, not overhead to eliminate. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM
The COO of Ripplematch, an emerging careers talent marketplace joins Chris to talk about their new AI Focused profiles. Connect with Brennan on LinkedIn: https://www.linkedin.com/in/brennan-delsing-992a318a/ Learn more about your ad choices. Visit megaphone.fm/adchoices
O Podcast Canaltech recebe Raphael Farinazzo, COO da PM3, para uma conversa profunda sobre os resultados do estudo Panorama do Mercado de Produto 2025–2026, um dos maiores levantamentos sobre carreiras, salários e tendências do setor no Brasil. No episódio, Raphael explica por que a área de Produto Digital segue como uma das mais estratégicas do mercado tech, fala sobre a influência da inteligência artificial na rotina dos profissionais, comenta o avanço e os limites da paridade de gênero, e analisa o impacto da volta do trabalho híbrido nas oportunidades pelo país. Você também vai conferir: Peugeot apresenta carro futurista com volante… retangular!, Google processa grupo chinês por golpe bilionário via SMS, conheça o robô que já faz compras melhor que muita gente, ChatGPT libera conversas em grupo para organizar projetos e Brasileiros têm quase R$ 10 bi esquecidos em banco. Este podcast foi roteirizado e apresentado por Fernada Santos e contou com reportagens de Danielle Cassita, Lilian Sibila, Nathan Vieira, Viviane França e Marcelo Fischer, sob coordenação de Anaísa Catucci. A trilha sonora é de Guilherme Zomer, a edição de Lívia Strazza e a arte da capa é de Erick Teixeira.See omnystudio.com/listener for privacy information.