Podcasts about COO

Ever feel overwhelmed by the impossible task of scaling a team without losing your soul or your culture? You're not alone… or powerless.In this episode, Sivana Brewer is joined by David Chol, COO of Vanguard Properties, for a candid conversation about breaking through isolation, banishing burnout, and the rare leadership moves every operator needs to hear (but never gets taught).They dive deep into why “quality over quantity” culture trumps complexity, how to actually build people (not just systems), and what happens when you ditch the rulebook and trust your gut. Learn proven ways to create psychological safety, unleash autonomy, and develop team members you never realized were hiding in plain sight.Listen now if you want a legendary team, not headaches. Tune in today to steal the strategies you won't find on any corporate checklist and avoid the silent cost of letting your best people stagnate.Timestamped Highlights[00:00] – The wild, serendipitous story of how an overseas friendship turned into a game-changing recruiting move[01:24] – “Quality over quantity”: The Vanguard way of winning big without getting bigger[04:46] – Why career-crushing heartbreaks can open doors to your best opportunities—and why David welcomes them[10:17] – There was no playbook: What happens when you're handed your “dream job” and left to sink or swim[13:15] – Surprising truths: What David really discovered about himself when the safety nets disappeared[19:04] – The secret to creating a culture of radical autonomy without chaos—or loss of accountability[21:10] – Why most interviews are fake (and how to truly get to know someone before you hire them)[31:35] – The 15-calls-a-day ritual: The proven method that keeps hidden talent from falling through the cracks[38:03] – Exactly how to keep your best people growing—plus the overlooked dangers of ignoring their untapped skills[42:07] – The harsh realities no one tells COOs about—plus honest ways to navigate “second in command” constraintsAbout the GuestDavid Chol is the Chief Operating Officer of Vanguard Properties, the Bay Area's largest independent and LGBT-led brokerage, boasting 500+ agents and a forty-year legacy. A lifelong real estate operator with roots ranging from private equity to technology, David is known for building standout cultures and pioneering people-first leadership strategies that drive growth, even when markets are in turmoil. At Vanguard, he champions autonomy, radical honesty, and transforming hidden staff potential into real company wins.

Check out host Bidemi Ologunde's new show: The Work Ethic Podcast, available on Spotify and Apple Podcasts.In this episode, host Bidemi Ologunde sits down with cybersecurity leader Gideon Hazam, the Co-Founder, COO, and CCO of Memcyco, to unpack the exploding threat of phishing, account takeover (ATO), and digital impersonation in the age of AI. Why are brand impersonation attacks so hard to detect—and why do many organizations still treat them as "lower urgency" than other cyber risks? What does "preemptive, real-time defense" actually look like when scammers can move at unprecedented speed and scale? Gideon also breaks down emerging fraud vectors like employee portal abuse and remote access scams, and shares what needs to change—from company playbooks to federal legislation—to better protect customers and employees alike.Email: bidemiologunde@gmail.comSupport for The Bid Picture podcast comes from Celsius. If you're working on a healthier relationship with technology, a small shift can help—step away from the scroll, take a walk, and reset your focus. Celsius is a convenient grab-and-go option for the moments you want energy with intention, so your day isn't powered by endless notifications. If you try Celsius, and they ask how you heard about it, please mention The Bid Picture podcast. Learn more at celsius.com.Support for The Bid Picture podcast comes from Audi. If you're trying to be more intentional with technology, it helps to choose experiences that support your attention—not compete for it. Audi blends performance with thoughtful design to make the drive feel focused and considered, giving you space to reconnect with what matters beyond the screen. If you check out Audi, and they ask how you heard about it, please mention The Bid Picture podcast. Learn more at audiusa.com.Support for The Bid Picture podcast comes from Amazon Prime. When tech feels like it's running your day, Prime helps you simplify the parts that don't need your attention—fast delivery, easy returns, and entertainment options you can choose intentionally, on your schedule. Build healthier boundaries with your screens by planning what you watch, when you watch, and letting the errands handle themselves. If you check out Amazon Prime, and they ask how you heard about it, please mention The Bid Picture podcast. Listeners can find out more from amazon.com/prime.Support the show

Hey there, creature catchers! Need a quick treat to keep you entertained between episodes? Welcome to PODSNACK!, your bite-sized adventure that's full of fun!In this special WORLD Edition series, we are setting off on a massive adventure across the entire world! We will meet the strangest, goofiest, and occasionally scary magical monsters, learn about world cultures, try out some of their language, and pick up interesting vocab along the way.

Discover how combining strategic thinking, integrated campaigns, and strong team execution transforms marketing from a chaotic expense into a predictable growth engine. In this episode of Sharkpreneur, Seth Greene interviews Andrew Seidman, COO and Co-Founder of Digital Reach Agency, a former professional poker player turned marketing strategist who helps global enterprises and well-funded startups achieve measurable growth. With over a decade of experience leading multi-channel campaigns using platforms like Google, LinkedIn, Facebook, Demandbase, and 6sense, Andrew is known for turning complex digital challenges into streamlined, high-impact solutions. In this episode, he shares lessons on building repeatable processes, integrating teams, and leveraging data to drive meaningful results. Key Takeaways: → The importance of focusing on process rather than short-term results in marketing and operations. → Understanding the core challenges companies face in generating qualified leads and pipeline. → The value of integrating branding, content, digital experience, and revenue operations into one cohesive strategy. → How multi-channel campaigns deliver measurable impact across platforms like Google, LinkedIn, and social media. → Scaling teams effectively while maintaining culture, accountability, and alignment across geographies. Andrew Seidman is the COO and Co-Founder of Digital Reach Agency, where he has played a key role since 2013. Based in Brooklyn, New York, Andrew works closely with global enterprises to develop and implement strategies for Account-Based Marketing (ABM), Demand Generation, and Product-Led Growth (PLG) motions. He leads global advertising campaigns using platforms like Google, LinkedIn, Bing, Facebook, Demandbase, 6sense, and Terminus. Andrew coordinates resources to drive the agency's growth while providing support to the sales and technology teams to ensure exceptional customer service. With over 12 years of experience, Andrew is dedicated to delivering end-to-end digital strategies that drive success for clients around the world. Connect With Andrew: Instagram: https://www.instagram.com/digitalreachagency/ X: https://x.com/digitalreachb2b Facebook: https://www.facebook.com/DigitalReachAgency/ LinkedIn: https://www.linkedin.com/company/digital-reach-agency/ Youtube: https://www.youtube.com/c/Digitalreachagency Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode, recorded live at the Becker's 13th Annual CEO + CFO Roundtable, features Amy Lee, MJ, MBA, MBHA, FACMPE, President and COO of Nantucket Cottage Hospital/Mass General Brigham. She discusses the unique challenges of delivering care on an island, from workforce housing to telehealth partnerships, and how innovation and community support sustain high-quality care in a remote setting.In collaboration with R1.

Are you facing the pressure to reinvent your business before it's too late? Imagine your cash flow vanishing, your team at risk, and your market shifting overnight.In this candid, deeply human episode, Sivana Brewer talks to Ruth Velez, COO and co-founder of Vinali Group, who led her company from the brink of collapse during COVID through a string of audacious pivots to global growth. Ruth exposes the real emotional rollercoaster behind leading with your partner, building culture across borders, hiring and keeping amazing talent, and never losing faith, no matter how chaotic it gets.This episode isn't just about operations, it's about surviving, adapting, and growing stronger together. Listen now to avoid the pain of stalling out, wasting years on the wrong models, or letting fear keep you stuck. Don't miss Ruth's rare, actionable insights. You won't get this level of honesty or inside story anywhere else.Timestamped Highlights[00:00] – The bold moment Ruth and her husband decided failure was NOT an option[02:50] – How COVID nearly destroyed their staffing business—and the exact pivot that saved them[03:59] – Recruiting from Colombia: training from scratch to building a cross-border powerhouse[05:45] – Nearshoring vs. offshoring: hidden advantages for cost, culture, trust[08:52] – Security, HR, and team-building—the true reasons to use a staffing partner[12:00] – Grit and transparency: the secret to client loyalty during chaos[17:48] – Marriage + business: the COO/CEO dynamic, picking which wild ideas to follow[24:06] – Being the “options queen”—conquering doubts and finding your strengths[33:42] – Building legacy: raising entrepreneurial kids in a family business[35:34] – Only work with clients who TRULY fit—how that changed everythingAbout the GuestRuth Velez is COO and co-founder of Vinali Group, an international nearshore staffing company headquartered in Orlando, FL with offices in Colombia and across Latin America. Ruth is known for operational excellence, culture-building, and helping US companies leverage nearshoring for both trust and talent.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. President & COO (and owner) of OneUnited Bank, from Money Making Conversations Masterclass: Purpose of the Interview The interview aimed to: Showcase OneUnited Bank’s role as the largest Black-owned bank and its commitment to financial empowerment. Educate listeners on digital banking solutions, financial literacy, and generational wealth strategies. Promote OneUnited Bank’s services and initiatives, including its youth financial literacy contest and “One Transaction” wealth-building concept. Key Takeaways Origins & Growth of OneUnited Bank Started as a community bank in Boston, later acquired four Black-owned banks (Miami, LA, Boston) and merged into OneUnited. Became the first Black-owned digital bank and now serves customers nationwide. Digital Banking & Accessibility Customers can open accounts online in minutes. Features include: Mobile check deposit (take a photo of your check). Direct deposit with early pay (up to 2 days early, no fees). Largest surcharge-free ATM network (100,000 ATMs, including Walgreens, 7-Eleven, Chase, Citibank). Combatting Financial Deserts Addresses lack of brick-and-mortar banks in Black communities and reliance on predatory check-cashing services. Emphasizes that check-cashing services never improve credit scores and often harm financial health. Financial Literacy & Wealth Building Advocates automatic savings as a key wealth-building habit. Introduced WiseOne, a tool that aggregates financial data to: Track net worth, income, expenses. Identify duplicate charges and suggest savings. Provide debt-reduction strategies. Youth Financial Literacy Initiative “I Got Bank” Contest for ages 8–12: Read a financial literacy book (free download available). Submit an essay or artwork on what they learned. 10 winners receive $1,000 savings accounts. One Transaction Concept Six key transactions to build generational wealth: Homeownership (OneUnited offers $25K–$50K down payment assistance). Life Insurance (affordable way to transfer wealth). Investments (automatic contributions). Profitable Business (entrepreneurship or side gigs). Credit Score Improvement. Savings (automatic transfers). Focus on one transaction at a time for sustainable progress. Economic Advice for Uncertain Times Anticipates stagflation (inflation + rising unemployment). Recommendations: Hold on to your job (avoid unnecessary job changes). Save more, spend less. Notable Quotes “We were the first Black-owned digital bank—and now the largest Black-owned bank in the country.” “Check cashers only report to credit bureaus when you don’t pay them. That’s crazy.” “If it goes in your pocket, you’re more likely to spend it. Wealthy people automate savings.” “One transaction can make the difference between being wealthy or not.” “We have the largest surcharge-free ATM network in the country—100,000 ATMs.” “Hold on to your job. Start saving more and spending less.” #SHMS #STRAW #BESTSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. President & COO (and owner) of OneUnited Bank, from Money Making Conversations Masterclass: Purpose of the Interview The interview aimed to: Showcase OneUnited Bank’s role as the largest Black-owned bank and its commitment to financial empowerment. Educate listeners on digital banking solutions, financial literacy, and generational wealth strategies. Promote OneUnited Bank’s services and initiatives, including its youth financial literacy contest and “One Transaction” wealth-building concept. Key Takeaways Origins & Growth of OneUnited Bank Started as a community bank in Boston, later acquired four Black-owned banks (Miami, LA, Boston) and merged into OneUnited. Became the first Black-owned digital bank and now serves customers nationwide. Digital Banking & Accessibility Customers can open accounts online in minutes. Features include: Mobile check deposit (take a photo of your check). Direct deposit with early pay (up to 2 days early, no fees). Largest surcharge-free ATM network (100,000 ATMs, including Walgreens, 7-Eleven, Chase, Citibank). Combatting Financial Deserts Addresses lack of brick-and-mortar banks in Black communities and reliance on predatory check-cashing services. Emphasizes that check-cashing services never improve credit scores and often harm financial health. Financial Literacy & Wealth Building Advocates automatic savings as a key wealth-building habit. Introduced WiseOne, a tool that aggregates financial data to: Track net worth, income, expenses. Identify duplicate charges and suggest savings. Provide debt-reduction strategies. Youth Financial Literacy Initiative “I Got Bank” Contest for ages 8–12: Read a financial literacy book (free download available). Submit an essay or artwork on what they learned. 10 winners receive $1,000 savings accounts. One Transaction Concept Six key transactions to build generational wealth: Homeownership (OneUnited offers $25K–$50K down payment assistance). Life Insurance (affordable way to transfer wealth). Investments (automatic contributions). Profitable Business (entrepreneurship or side gigs). Credit Score Improvement. Savings (automatic transfers). Focus on one transaction at a time for sustainable progress. Economic Advice for Uncertain Times Anticipates stagflation (inflation + rising unemployment). Recommendations: Hold on to your job (avoid unnecessary job changes). Save more, spend less. Notable Quotes “We were the first Black-owned digital bank—and now the largest Black-owned bank in the country.” “Check cashers only report to credit bureaus when you don’t pay them. That’s crazy.” “If it goes in your pocket, you’re more likely to spend it. Wealthy people automate savings.” “One transaction can make the difference between being wealthy or not.” “We have the largest surcharge-free ATM network in the country—100,000 ATMs.” “Hold on to your job. Start saving more and spending less.” #SHMS #STRAW #BESTSee omnystudio.com/listener for privacy information.

Stop waiting for your hard work to speak for itself — the silence may be exactly why you're being undervalued. In this masterclass edition of Negotiate Anything, elite voices come together to help you stop "negotiating down on yourself" before you ever reach the table. In this episode, you'll learn: The Power of Self-Advocacy: Heather Spillsbury, COO of 50/50 Women on Boards, reveals why even high-performing leaders underestimate their value — and how a "high-impact soundbite" can instantly elevate your presence to boardroom-ready. The "Mercenary" Mindset: Jasani Courtney, VP of Human Resources, reframes your career as a business transaction — where you intentionally sell your skills to the highest-value opportunity. Why Negotiation Isn't Risky: Discover why it makes zero sense for companies to pull offers simply because you negotiated. The Holistic Offer: Learn how to evaluate total compensation beyond salary — time off, benefits, retirement, and bonuses — so your job supports your life, not the other way around. Pre-Negotiation Marketing: Understand why negotiation starts long before the table, through consistent, authentic visibility of your value. Whether you're pursuing a promotion or a seat in the boardroom, this episode delivers the mindset shifts and practical strategies needed to advocate confidently and secure the compensation you deserve.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. President & COO (and owner) of OneUnited Bank, from Money Making Conversations Masterclass: Purpose of the Interview The interview aimed to: Showcase OneUnited Bank’s role as the largest Black-owned bank and its commitment to financial empowerment. Educate listeners on digital banking solutions, financial literacy, and generational wealth strategies. Promote OneUnited Bank’s services and initiatives, including its youth financial literacy contest and “One Transaction” wealth-building concept. Key Takeaways Origins & Growth of OneUnited Bank Started as a community bank in Boston, later acquired four Black-owned banks (Miami, LA, Boston) and merged into OneUnited. Became the first Black-owned digital bank and now serves customers nationwide. Digital Banking & Accessibility Customers can open accounts online in minutes. Features include: Mobile check deposit (take a photo of your check). Direct deposit with early pay (up to 2 days early, no fees). Largest surcharge-free ATM network (100,000 ATMs, including Walgreens, 7-Eleven, Chase, Citibank). Combatting Financial Deserts Addresses lack of brick-and-mortar banks in Black communities and reliance on predatory check-cashing services. Emphasizes that check-cashing services never improve credit scores and often harm financial health. Financial Literacy & Wealth Building Advocates automatic savings as a key wealth-building habit. Introduced WiseOne, a tool that aggregates financial data to: Track net worth, income, expenses. Identify duplicate charges and suggest savings. Provide debt-reduction strategies. Youth Financial Literacy Initiative “I Got Bank” Contest for ages 8–12: Read a financial literacy book (free download available). Submit an essay or artwork on what they learned. 10 winners receive $1,000 savings accounts. One Transaction Concept Six key transactions to build generational wealth: Homeownership (OneUnited offers $25K–$50K down payment assistance). Life Insurance (affordable way to transfer wealth). Investments (automatic contributions). Profitable Business (entrepreneurship or side gigs). Credit Score Improvement. Savings (automatic transfers). Focus on one transaction at a time for sustainable progress. Economic Advice for Uncertain Times Anticipates stagflation (inflation + rising unemployment). Recommendations: Hold on to your job (avoid unnecessary job changes). Save more, spend less. Notable Quotes “We were the first Black-owned digital bank—and now the largest Black-owned bank in the country.” “Check cashers only report to credit bureaus when you don’t pay them. That’s crazy.” “If it goes in your pocket, you’re more likely to spend it. Wealthy people automate savings.” “One transaction can make the difference between being wealthy or not.” “We have the largest surcharge-free ATM network in the country—100,000 ATMs.” “Hold on to your job. Start saving more and spending less.” #SHMS #STRAW #BESTSteve Harvey Morning Show Online: http://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Are you a pest control owner looking to grow? Join Our Facebook Group with 1,800+ Members: https://www.facebook.com/groups/pestcontrolmillionairesMat Rogers is the COO of Lizard Marketing (https://lizardmarketing.co/).Instagram: https://www.instagram.com/lizard.marketing/The Pest Control Millionaire Podcast is all about helping small business owners scale their lawn and pest companies by talking to experts in the service industry.For business coaching and mentorship, visit pestcontrolmillionaire.com.Send your business and entrepreneurship questions to info@pestcontrolmillionaire.com and we'll answer them on the show!Produced by Sofia Salaverri and Dalton Fisher, Fisher Multimedia LLCFisherMultiMedia.com

Kristi Henderson invented telehealth at the University of Mississippi Medical Center decades before anyone thought healthcare needed it. While her colleagues were optimizing traditional clinic workflows, Kristi was asking a different question: What if geography didn't dictate healthcare access? By the time the pandemic forced everyone else to figure out virtual care overnight, she'd already spent two decades perfecting it. What makes her approach distinctive isn't just her track record at Amazon, Ascension, and Optum. It's that she worked every level of the healthcare system for 24 years before reaching the C-suite. She understands frontline friction because she lived it. At Amazon, Kristi discovered a framework that changed everything: one-way doors versus two-way doors. Some decisions are irreversible and demand precision. Others are experiments where failure means pivoting fast. That distinction became her playbook for tackling problems most leaders won't touch. But her most counterintuitive move? When she became CEO of Confluent Health, her first hire wasn't a CFO or COO. It was a leader for internal communications. Because brilliant transformation plans fail without deliberate stakeholder engagement. Change happens at the speed of trust. Now Kristi is betting on something that sounds almost naively optimistic: that AI will finally give clinicians their time back by eliminating friction, not replacing human connection. She uses AI daily as her "sidekick" and is building an organization where technology supercharges what only humans can do. Key Takeaways: Why Kristi kept raising her hand for jobs no one else wanted and how taking the hardest assignments became her competitive advantage The Amazon framework that changed everything: one-way doors versus two-way doors, and how to know which type of decision you're making What "change happens at the speed of trust" actually means in practice when you're transforming organizations Kristi's "reverse innovation" approach: why bottoms-up transformation consistently outperforms top-down mandates The counterintuitive first hire Kristi made as CEO, and why communication infrastructure matters more than most leaders realize How to handle naysayers strategically instead of avoiding them or trying to convince them Why Kristi believes the workforce crisis isn't permanent if leaders focus on the right problem The specific ways Kristi uses AI daily as a CEO, and why she sees it as the key to bringing joy back to clinical practice About the Guest Kristi Henderson, DNP, is CEO of Confluent Health, a family of physical therapy and occupational therapy companies. She spent the first 24 years of her career as a practicing nurse practitioner before pioneering telehealth at the University of Mississippi Medical Center, long before the pandemic made it mainstream. Kristi has since led digital transformation at Ascension Health, built clinical operations for Amazon Care, and served as CEO of Optum Everycare. She's Board Chair of the American Telemedicine Association and affiliate faculty at Dell Medical School and the University of Washington School of Nursing. Her career has been defined by raising her hand for challenges others declined and building tech-enabled care models that improve outcomes while reducing clinician burden. Chapters 00:00 - Introduction at Confluent Health 01:57 - From Bedside to Boardroom: The Leadership Journey 06:10 - Amazon Care Lessons: One-Way vs Two-Way Doors 11:07 - Change Happens at the Speed of Trust 14:11 - Overcoming Naysayers: The Early Days of Telehealth 19:11 - Bringing Joy Back to Medicine 22:56 - AI Hacks and Daily Innovation Guest & Host Links Connect with Laurie McGraw on LinkedIn Connect with Kristi Henderson on LinkedIn Connect with Inspiring Women Browse Episodes | LinkedIn | Instagram | Apple | Spotify

What if your biggest breakthrough starts where you've been saying “can't”? We celebrate episode 200 with Scottie Pennington, a COO who scaled operations across eight sites while proving that lean, faith, and relentless discipline can transform people and performance. From foundries and scrapyards to maintenance shops that used to be locked down, Scottie shows how 5S and clear communication can shift culture fast—especially when you win over the quiet influencer everyone trusts.We dig into the shift from doing to developing, and how to avoid becoming the leadership lid as your scope expands. Scottie explains why multiplication beats control, how he built a bench of directors leading plant managers, and why intentionality and gemba rigor still matter when your calendar explodes. His lens is practical and people-first: build leaders who build leaders, and watch results follow. Along the way, he shares the foundations that still guide him—Maxwell's laws, The Goal, 360 Leader—and how those principles anchor daily behavior.• COO journey across multiple business lines and sites• Lean and 5S implemented in foundries and maintenance• Winning buy-in through communication and influencers• Avoiding the leadership lid by growing leaders• Intentionality, discipline, and gemba rigor• Fitness as process: Spartan races, from if to when• Family priorities, protected time, and boundaries• Faith, integrity, trust, and using your gifts• Practical advice: remove the can't box and add yetThen we go personal. Scottie quit alcohol, embraced Spartan races, and replaced motivation with discipline. He describes the “if to when” mindset, dropping 40 pounds, and crossing a Beast finish line wearing Philippians 4:13, a moment powered by faith and family. With six grandkids and a spouse who protects the schedule, he talks about saying no, honoring boundaries, and living integrity when no one is watching. If you've ever wondered how to integrate purpose, performance, and personal health without losing your soul, this conversation gives you a map—and a push.Ready to grow leaders who multiply leaders, implement 5S where it's hardest, and trade “can't” for “yet”? Hit play, subscribe for more uncommon leadership stories, and leave a review to help others find the show. Then tell us: what habit will you turn from if to when today?Connect with Scottie Pennington:➡️ LinkedIn (primary): https://www.linkedin.com/in/scottie-pennington-mba-a4b3b129/overlay/contact-info/Thanks for listening in to the Uncommon Leader Podcast. Please take just a minute to share this podcast with that someone you know that you thought of when you heard this episode. One of the most valuable things you can do is to rate the podcast and leave a review. You can do that on Apple podcasts, or rate the podcast on Spotify or any other platform you listen. Did you know that many of the things that I discuss on the Uncommon Leader Podcast are subjects that I coach other leaders and organizations ? If you would be interested in having me discuss 1:1 or group coaching with you, or know someone who is looking to move from Underperforming to Uncommon in their business or life, I would love to chat with you. Click this link to set up a FREE CALL to discuss how coaching might benefit you and your team) Until next time, Go and Grow Champions!!Connect with me

If I owned your restaurant in 2026, here's exactly what I'd fix first—and why it matters now more than ever. In this episode, I break down the Restaurant Operator Playbook for the year ahead, focusing on the systems, leadership, and profit drivers that separate struggling restaurants from those that thrive. We cover how to stand out in a crowded market, build true leaders instead of babysitting managers, hire and retain A-players, tighten labor and prime costs, and stop the silent profit leaks hiding in your menu, portions, and daily operations. I also share proven strategies for increasing check averages, creating raving fans, and adding new cashflow streams without adding more stress or labor. This isn't theory. These are the exact systems I used to build profitable restaurants—and what I'd put in place immediately if I were running yours today. If you want clarity, control, and stronger margins in 2026, this episode is your starting point. Run a Smarter, More Profitable Restaurant. Discover the proven systems & solutions that drive sales, train staff, and maximize your margins. Join The Restaurant Academy now: https://restaurantrockstars.com/joinacademy Thank you to our sponsors: • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • Smithfield Culinary serves up perfect proteins for every dish, every daypart like Smithfield's new ready to eat select bacon, new ground chorizo or the broadest portfolio of pork. When you partner with Smithfield, you serve what you love and your guests will love what you serve. To order or more information go to: https://smithfieldculinary.com/smithfield • AtlasNova: AtlasNova is like having an AI CMO and COO built into one platform. It connects your POS and marketing data, tells you exactly what matters, and then actually helps execute: campaigns, insights, next best actions, all without adding headcount. Less guessing. Less busywork. Better results. If you want your business to run smarter, not harder, check out AtlasNova at https://www.atlasnova.ai/rockstars and Get 20% off using the code Rockstars20

Emily Frisella is an entrepreneur, best-selling author, and powerhouse businesswoman who started her first company at just 20 years old. By 24, she had her first business exit under her belt. Her debut cookbook became a best-seller in 2015, followed by another best-selling cookbook in 2019 and her widely acclaimed leadership book, Relationships First: People, Passion & Profit.Emily is the founder & CEO of The Paper & Plan Co., the Women in Business Workshop, and the Women in Business Academy - platforms created to empower and equip women with real-world tools to grow, lead, and thrive. She currently serves as COO of both 44Seven Media and The Arete Syndicate, where she helps build culture, lead teams, and scale operations with precision and purpose.Emily is passionate about helping women cut through the noise and excuses. Her no-fluff, no-BS approach to business is rooted in grit, discipline, and a deep commitment to helping others succeed - not just in business, but in life.To learn more about Emily, visit emilyfrisella.com or on Instagram @emilyfrisella Connect and tag me at:https://www.instagram.com/realangelabradford/You can subscribe to my YouTube Channel herehttps://www.youtube.com/channel/UCDU9L55higX03TQgq1IT_qQFeel free to leave a review on all major platforms to help get the word out and change more lives!

Molly Graham has worked for some of tech's most effective leaders, including Mark Zuckerberg, Sheryl Sandberg, Chamath Palihapitiya, and Bret Taylor. Today she leads Glue Club, a community for leaders navigating rapid scale, growth, and change. She's best known for her “Give away your Legos” framework and her collection of practical mental models for leading through hypergrowth.We discuss:1. “Give away your Legos”: a framework for scaling yourself as a leader2. “J-curves vs. stairs”: the two paths of career growth, and why you should pick the scarier path3. “The waterline model” for diagnosing team problems (and why you should “snorkel before you scuba”)4. Six rules for creating effective goals (and aligning everyone around them)5. Rules of thumb for leading through rapid scale and change6. Her biggest leadership lessons from Mark Zuckerberg, Sergey Brin, Larry Page, Sheryl Sandberg, and Bret Taylor—Brought to you by:DX—The developer intelligence platform designed by leading researchersBrex—The banking solution for startupsGoFundMe Giving Funds—Make helping a habit—Transcript: https://www.lennysnewsletter.com/p/the-high-growth-handbook-molly-graham—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/182877855/my-biggest-takeaways-from-this-conversation—Where to find Molly Graham:• X: https://x.com/molly_g• LinkedIn: https://www.linkedin.com/in/mograham• Substack: https://mollyg.substack.com• Website: https://glueclub.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Molly Graham(04:28) Molly's background at Google, Facebook, Quip, and CZI(11:29) The “Give away your Legos” framework(16:44) Managing your inner monster(19:49) When not to give away your Legos(21:28) Embracing a long career(23:25) The J-curve vs. stairs approach to career growth(32:00) The gift of knowing yourself(34:28) Learning to be a professional idiot(38:30) The waterline model: snorkel before you scuba(47:16) Six rules for creating strong alignment around goals(57:15) Rules of thumb for leading through rapid scale(01:07:49) Investing in high performers vs. low performers(01:10:54) Lessons from Zuckerberg, Sandberg, and Bret Taylor(1:21:15) Pivoting from ambition to purpose(1:26:32) Finding stability in instability(01:29:44) Final thoughts—Referenced:• Making an impact through authenticity and curiosity | Ami Vora (CPO at Faire, ex-WhatsApp, FB, IG): https://www.lennysnewsletter.com/p/authenticity-and-curiosity-ami-vora• Sheryl Sandberg on LinkedIn: https://www.linkedin.com/in/sheryl-sandberg-5126652• Elliot Schrage on LinkedIn: https://www.linkedin.com/in/elliotschrage• Quip: https://quip.com• He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more: https://www.lennysnewsletter.com/p/he-saved-openai-bret-taylor• Chan Zuckerberg Initiative: https://chanzuckerberg.com• 10 contrarian leadership truths every leader needs to hear | Matt MacInnis (Rippling): https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths• ‘Give Away Your Legos' and Other Commandments for Scaling Startups: https://review.firstround.com/give-away-your-legos-and-other-commandments-for-scaling-startups• The Muppets: https://muppets.disney.com• Sara Caldwell on LinkedIn: https://www.linkedin.com/in/saramcaldwell• J-Curves vs. Stairs: Two Approaches to Career Growth: https://mollyg.substack.com/p/j-curve• Forget the corporate ladder—winners take risks: https://www.ted.com/talks/molly_graham_forget_the_corporate_ladder_winners_take_risks• Chamath Palihapitiya on LinkedIn: https://www.linkedin.com/in/chamath• Lori Goler on LinkedIn: https://www.linkedin.com/in/lori-goler-6b96921• Joseph Campbell's quote: https://www.goodreads.com/quotes/192665-the-cave-you-fear-to-enter-holds-the-treasure-you• Zevi Arnovitz on LinkedIn: https://www.linkedin.com/in/zev-arnovitz• Peopling 101: The Waterline Model: https://christinehaskell.com/blog/peopling-101-the-waterline-model• Introduction to NVC: https://www.cnvc.org/learn/what-is-nvc• I hate OKRs... and other thoughts about goal setting: https://mollyg.substack.com/p/i-hate-okrs-and-other-thoughts-about• Lessons from scaling Stripe | Claire Hughes Johnson (former COO of Stripe): https://www.lennysnewsletter.com/p/lessons-from-scaling-stripe-tactics• James Clear's quote: https://www.goodreads.com/quotes/9614600-problem-1-winners-and-losers-have-the-same-goals• Founder mode: https://paulgraham.com/foundermode.html• Stripe: https://stripe.com• Patrick Collison on X: https://www.linkedin.com/in/patrickcollison• John Collison on X: https://x.com/collision• Seth Godin's best tactics for building remarkable products, strategies, brands and more: https://www.lennysnewsletter.com/p/seth-godins-tactics-for-building-remarkable-products• Eric Antonow on LinkedIn: https://www.linkedin.com/in/antonow—Recommended books:• The Artist's Way: https://www.amazon.com/Artists-Way-25th-Anniversary/dp/0143129252• Scaling People: Tactics for Management and Company Building: https://www.amazon.com/Scaling-People-Tactics-Management-Building/dp/1953953212• Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Are you drowning in busywork, feeling alone at the top, and itching to create a business that lets you actually live?In this episode, host Sivana Brewer talks with the dynamic Meghan Donnelly, COO of Brand Built, who reveals how neurodivergence and automation can become your most thrilling business superpowers.You'll get the raw truth on turning chaos into opportunity, why clean data unlocks peace of mind, and the revolutionary systems that make a five-person team outperform companies with hundreds.If you want to break the chains of burnout, build a brand you love, and create the operational lifestyle most entrepreneurs only dream about… this real, radically honest episode is your shortcut. Listen now or risk falling even further behind. These are actionable insights you won't hear anywhere else.Timestamped Highlights[00:00] – Why “stop working” might be the smartest advice for results[03:39] – The accidental secrets of scaling despite ADHD—and how neurodiversity can become a victory[07:52] – How being first and different as a woman in tech nearly broke Meghan Donnelly[13:47] – The surprising trap of big projects—and the revolutionary 30-day solution[20:13] – A radical approach to getting business partnerships that pay forever[27:21] – The automation freak's shocking rule: automate, delegate, then eliminate[44:47] – How poor onboarding quietly destroys teams and revenues (and the proven fix)[52:03] – Loom + AI SOPs: The must-know trick for effortless documentation[58:29] – Why most business goals keep you stuck—and the “life-first” blueprintAbout the GuestMeghan Donnelly is the Chief Operating Officer of Brand Built, a fast-growing peer-to-peer coaching community for founders focused on LinkedIn branding and business automation. With 15+ years in digital operations, Meghan Donnelly has gone from coder to corporate leader to founder, transforming her ADHD diagnosis into entrepreneurial firepower. She's known for building operational systems that are so lean and automated, five people can run what usually takes fifty. She's also the creator of the Queen of Automation podcast and Digital Magic CRM SaaS.

Your weekly dose of information that keeps you up to date on the latest developments in the field of technology designed to assist people with disabilities and special needs. Special Guest: Pierre Paul – Co-Founder and CEO – We Hear You Bethanie Couri – Co Founder and COO – We Hear You Website: wehearyouopensdoors.com Consumer […]

We're starting the New Year with our good friend the talented and stunningly transparent Hillary Kane! I met Hillary through Billy Merritt (player with the original Upright Citizens Brigade) who created the BIT Comedy Network, https://bitcomedynetwork.com. Billy praised her leadership role at BIT, "Hillary is amazing, she's the COO, chief organizing officer. We would not have BIT without her." Hillary produces and edits these wonderful shows and does a fabulous job! She is currently living in San Antonio and we chatted about our favorite Westerns, and our love of the Alamo! She grew up in California and studied theatre and psychology but ended up as an attorney. She began classes at UCB and discovered that she could play improv 7 days a week! She studied with the legendary Ian Roberts who taught the flash memory skill which she still uses today. She is also the host of the podcast, "Shut Up, Gail" and has a really unique way of interviewing her guests. Hillary is a dynamic and generous spirit and I think you'll love her as much as I do!

In this episode, Jeff is joined by Jacob Laub, co-founder and COO of Commune, for a practical, wide-ranging conversation about the easy and actionable wellness habits they use in daily life. Rather than big theories or rigid routines, they move through an extended lightning round of life hacks with humor, honesty, and a strong bias toward what's realistic. Along the way, they share unconventional sleep strategies, simple nutrition rules, ways to integrate movement into busy days, and small mindset shifts that support mental health and connection. The focus isn't perfection or optimization, it's building flexible habits that fit your day to day life and actually stick.

As home health agencies prepare for 2026, CMS is turning up the heat on fraud, compliance, and enforcement—and the consequences are more serious than ever.In this episode of Gravity Healthcare Hacks, host Melissa Brown, COO of Gravity Healthcare Consulting, is joined by Devin Kassi, VP of Home Health Operations, for a critical follow-up discussion on the Home Health Final Rule. This time, they dive deep into Medicare's expanded authority around fraud investigations, retroactive payment recoupment, and why even unintentional missteps can put agencies at risk.Melissa and Devin unpack:How CMS is redefining and enforcing fraudWhy documentation errors can trigger massive repayment demandsThe growing importance of homebound status documentationHow weak processes, outdated technology, and lack of education create dangerous blind spotsWhat agencies must do now to protect themselves and remain viableThis conversation is a must-listen for home health leaders—especially smaller and single-location agencies—who want to understand what's coming and how to adapt before it's too late.Because in today's regulatory environment, doing nothing is the biggest risk of all.Support the show

We open with Jon still sounding a bit sad without Fintan, but he really is trying his hardest [0:00 – 4:48].Then the chaps meet Thomas Smallwood, CCO, and Daniela Lanzolla, COO of OpenSlots. The conversation delves into the structured process of game creation, emphasizing the importance of initial documentation and the rapid turnaround for mockups and animations. Daniela Lanzolla outlines how the game creation process is organized into milestones, with a focus on collaboration between various teams, including graphic design and marketing, to ensure that the final product aligns with the client's vision [4:49 – 45:48].Thomas Smallwood on LinkedIn: https://www.linkedin.com/in/thomassmallwood/Daniela Lanzolla on LinkedIn: https://www.linkedin.com/in/daniela-lanzolla-741457145/As ever, we thank all of our sponsors for their vibrant and excellent support that makes all of this… magic… possible.In no particular order they are: the mighty EveryMatrix – the industry go-to for sportsbook platforms and data feeds. EveryMatrix's coverage is so damn good, they're gaining tier-1 operators all the time.Optimove, who turn customer data into something special, with tools that make businesses just plain work better. Optimove, your support helps us to keep creating content for an industry that probably thinks we disappeared years ago.Then of course there is Clarion Gaming, providers of the magnificent ICE expo (January '26 in Barcelona) and iGB Live! in London. There is simply nobody better at what they do.The Gambling Files podcast delves into the business side of the betting world. Each week, join Jon Bruford and Fintan Costello as they discuss current hot topics with world-leading gambling experts.Website: https://www.thegamblingfiles.com/Subscribe on Apple Podcasts: https://apple.co/3A57jkRSubscribe on Spotify: https://spoti.fi/4cs6ReF Subscribe on YouTube: https://www.youtube.com/@TheGamblingFilesPodcast Fintan Costello on LinkedIn: https://www.linkedin.com/in/fintancostello/ Jon Bruford on LinkedIn: https://www.linkedin.com/in/jon-bruford-84346636/ Follow the podcast on LinkedIn: https://www.linkedin.com/company/the-gambling-files-podcast/ Sponsorship enquiries: https://www.thegamblingfiles.com/contact/ Get our newsletter: https://thegamblingfilestldr.substack.com/

On the lates NFL Players: Second Acts podcast, Super Bowl champion Bryant McKinnie joins Peanut Tillman and Roman Harper. McKinnie shares how he didn’t even start playing football until high school, his unlikely journey through junior college to the University of Miami, and why he believes the 2001 Hurricanes are the greatest college team of all time. He reflects on being a top 10 Heisman finalist, battling elite pass rushers like Dwight Freeney, and the elation of winning Super Bowl XLVII with the Ravens. Beyond football, Bryant opens up about his thriving second act — from serving as COO of a language translation company, to his three Grammy nominations, producing, and performing on America’s Got Talent. He also discusses his work in mental health advocacy, helping former players transition, and creating spaces for honest conversations through his Cocktails & Conversations events. From tennis lessons with Venus Williams to bringing the “B-Mac experience” wherever he goes, this episode is full of laughs, insight, and inspiration from one of the NFL’s most unique personalities. The NFL Players: Second Acts podcast is a production of the NFL in partnership with iHeart Media. See omnystudio.com/listener for privacy information.

Neha Kumar brings over 15 years of experience in startups and a proven track record as a changemaker and strategic leader.  Before co-founding Full Glass Wine, Neha served as COO and CFO of Create & Cultivate, where she successfully led the company through a private equity acquisition in 2021. Following the exit, she launched New Money Ventures, a fund to invest in early-stage startups, further solidifying her reputation as a forward-thinking leader in the entrepreneurial ecosystem. Neha is also a dedicated educator, having spent nearly a decade as a lecturer at UCLA, where she shares her expertise in finance and operations.  At Full Glass Wine, Neha plays a pivotal role in identifying acquisition opportunities that align with the Full Glass mission, while also spearheading a rigorous vetting process to ensure each acquisition delivers long-term growth potential within the multi-brand strategy.  In today's episode, Nada talks with Neha about her passion for all things finance. Neha details her journey of co-founding several companies and emphasizes how her various jobs–from UCLA Professor to CEO–are a form of self-care for her. She gives us an intimate look into the childhood that birthed her love of finance and why she believes all women should be well-versed in money matters. Her enthusiasm will have even the most financially adverse listener leaning in.  Be sure to check out Full Glass Wine's website, Create & Cultivate's website, and Neha's personal website. Follow on Instagram: @nehatkumar, @newmoneyventures, @fullglasswineco Please follow us at @thisislibertyroad on Instagram; we want to share and connect with you and hear your thoughts and comments. Please rate and review this podcast. It helps to know if these conversations inspire and equip you to consider your possibilities and lean into your future with intention.

On the lates NFL Players: Second Acts podcast, Super Bowl champion Bryant McKinnie joins Peanut Tillman and Roman Harper. McKinnie shares how he didn’t even start playing football until high school, his unlikely journey through junior college to the University of Miami, and why he believes the 2001 Hurricanes are the greatest college team of all time. He reflects on being a top 10 Heisman finalist, battling elite pass rushers like Dwight Freeney, and the elation of winning Super Bowl XLVII with the Ravens. Beyond football, Bryant opens up about his thriving second act — from serving as COO of a language translation company, to his three Grammy nominations, producing, and performing on America’s Got Talent. He also discusses his work in mental health advocacy, helping former players transition, and creating spaces for honest conversations through his Cocktails & Conversations events. From tennis lessons with Venus Williams to bringing the “B-Mac experience” wherever he goes, this episode is full of laughs, insight, and inspiration from one of the NFL’s most unique personalities. The NFL Players: Second Acts podcast is a production of the NFL in partnership with iHeart Media. See omnystudio.com/listener for privacy information.

On the lates NFL Players: Second Acts podcast, Super Bowl champion Bryant McKinnie joins Peanut Tillman and Roman Harper. McKinnie shares how he didn’t even start playing football until high school, his unlikely journey through junior college to the University of Miami, and why he believes the 2001 Hurricanes are the greatest college team of all time. He reflects on being a top 10 Heisman finalist, battling elite pass rushers like Dwight Freeney, and the elation of winning Super Bowl XLVII with the Ravens. Beyond football, Bryant opens up about his thriving second act — from serving as COO of a language translation company, to his three Grammy nominations, producing, and performing on America’s Got Talent. He also discusses his work in mental health advocacy, helping former players transition, and creating spaces for honest conversations through his Cocktails & Conversations events. From tennis lessons with Venus Williams to bringing the “B-Mac experience” wherever he goes, this episode is full of laughs, insight, and inspiration from one of the NFL’s most unique personalities. The NFL Players: Second Acts podcast is a production of the NFL in partnership with iHeart Media. See omnystudio.com/listener for privacy information.

Jörg Gerbig, COO von Just Eat Takeaway, spricht über die Herausforderungen der frühen Wettbewerbsphase. Er teilt, warum die Dreier-Konstellation der Gründer entscheidend war, wie sie trotz technischer Probleme durchhielten und warum eine klare Vision für große Teams wichtig ist. Was du lernst: Wie du ein Team in Krisenzeiten zusammenhältst Die Balance zwischen Chaos und Struktur Warum Gründerkonstellationen wichtig sind Den richtigen Mix aus Vision und Execution ALLES ZU UNICORN BAKERY: https://stan.store/fabiantausch   Mehr zu Jörg: LinkedIn: https://www.linkedin.com/in/joerg-gerbig-49b63342/  Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://www.tactics.unicornbakery.de/ 

The award winning, Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject. Looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds! In this final episode of Compliance into the Weeds for 2025, Tom Fox and Matt Kelly discuss an enforcement action by the Justice Department involving MGI International, a plastics manufacturer caught in a tariff evasion scheme orchestrated by its COO.  The company avoided criminal prosecution by self-disclosing the misconduct, cooperating fully, and implementing compliance reforms, leading to a declination from the DOJ. We explore the case's details, the role of independent internal investigations, and the implications for compliance policies under different administrations. Listeners are encouraged to consider the case as a roadmap for achieving favorable enforcement outcomes.  Key Highlights  ·      Case Overview: MGI International's Tariff Evasion ·      Detailed Background of the Case ·      Legal and Compliance Insights ·      Analysis of DOJ's Actions and Policies    Resources Matt in Radical Compliance  Tom   Instagram Facebook YouTube Twitter LinkedIn   A multi-award winning podcast, Compliance into the Weeds was most recently honored as one of a Top 25 Regulatory Compliance Podcast and a Top 10 Business Law Podcast, and a Top 12 Risk Management Podcast. Compliance into the Weeds has been conferred a Davey, Communicator and w3 Award, all for podcast excellence.  Learn more about your ad choices. Visit megaphone.fm/adchoices

What if the only way to build a company and a life with true resilience was to let everything break? Are you burned out, questioning leadership, or stuck in a plateau while everyone expects you to “scale perfectly”?In this episode, host Sivana Brewer sits down with Matt Rhodes, COO of The Phoenix Method and co-founder of Polaris Capital Investments. Matt shares his raw story of rising from rock bottom, both in business and marriage, using a radical combination of systems, self-accountability, and explosive mindset shifts.Discover how Matt and his wife Jen rebuilt trust, transformed company culture, and mastered the uncomfortable art of letting go… all while weathering the chaos of COVID and scaling new ventures.Skip the endless analysis and unlock the real, actionable playbook for bouncing back stronger. Tune in now or risk staying stuck in mediocrity. This episode is an exclusive masterclass for COOs tired of perfection and ready for exceptional impact.Timestamped Highlights[00:00] – Why COOs must “let systems break” to escape perfection traps[01:16] – The harsh wake-up call that shattered business—and marriage[04:01] – How COVID exposed fragile culture—and forced total reinvention[07:07] – The critical hiring shift: moving from sales stars to customer-first teams[10:33] – Letting go, delegation, and the painful process that actually fueled growth[13:52] – Fresh eyes: Why bringing in outsiders is the hidden superpower in scaling[15:17] – The vital metrics Matt tracks weekly to prevent disaster before it hits[19:07] – How Matt and Jen divided CEO/COO roles to leverage their strengths[24:02] – Why top COOs never go it alone—the ROI (and resistance) of world-class coaching[32:12] – Breaking isolation: Why environment and peer groups are every COO's money-making secret[36:43] – The one mindset shift that transformed results, inside and outAbout the GuestMatt Rhodes is the COO of The Phoenix Method and co-founder of Polaris Capital Investments, with over 25 years of leadership experience across corporate America, fitness franchises, and strategic investing. Known for his real-world resilience and trailblazing company culture turnarounds, Matt is a go-to coach for leaders intent on transforming challenges into growth opportunities. His current roles reflect his commitment to systems-led scaling, paired with the uncommon honesty few executives dare to share.

A new chapter is beginning at Sidney Resources (OTCID: SDRC). In this interview, CEO Sean-Rae Zalewski and COO and Treasurer Dan Hally share key developments driving the company's momentum at Idaho's Warren Mining District.From expanding their land position at the Warren District Project to making progress in isolating iridium and discussing the company's strategic partnerships, this conversation shows how the team is positioning Sidney Resources for value creation heading into 2026. Watch the full video to learn more.Explore: https://sidneyresources.com/Watch the full YouTube interview here: https://youtu.be/xXojQI9oyiwAnd follow us to stay updated: https://www.youtube.com/@GlobalOneMedia

Today's guest is someone I first came across on the Irish People in VC list—and I'm really glad I reached out. Because it turns out Maureen Haverty has one of the most fascinating jobs you can imagine: helping build the future of space. As a Principal at Seraphim Space, the world's leading space-focused VC firm, she invests globally in technologies pushing the boundaries of what's possible —and shaping the future of space startup investment.Maureen began her career in nuclear engineering, earning a PhD from the University of Manchester before making the leap into startups. At Apollo Fusion, she survived a hard pivot into space, ultimately becoming COO and steering the company through a $150M acquisition by Astra. That experience—what she calls a startup “baptism by fire”—now informs how she backs early-stage founders as both investor and board director. Her insights have been featured in The Times, and she'll soon take the stage at Web Summit to speak on “Space as a Strategic Frontier.”Key Takeaways“Build just enough”: Space startups win by testing early and often, not waiting for perfection.Kill fewer dreams: Rigor matters—but so does nurturing half-formed ideas.Get to space ASAP: In-orbit validation creates trust and unlocks massive growth.From Gantt charts to fast loops: High-performing teams test weekly, not quarterly.Customer conversations still matter: Even in space, talking to users beats assumptions.Additional InsightsWhy VC funding in space is shifting toward earlier MVPs.The hidden costs of acquisition for startup culture and speed.How Starship may reshape what's possible—size, cost, and assembly in orbit.The role of government contracts in fostering a competitive space ecosystem.Episode Highlights00:00 – Episode RecapMaureen Haverty shares how balancing rigor with creativity helped her evolve from nuclear engineer to space startup COO to VC. The key? Learning when to test, when to build, and when to let wild ideas breathe.01:35 – Guest Introduction: Maureen HavertyBarry introduces Maureen Haverty, Principal at Seraphim Space and advocate for grounded rigor in an industry literally aiming for the stars.03:35 – Learning When Not to Kill IdeasMaureen reflects on being labeled a “dream killer” and how she transformed that mindset to foster innovation with constructive rigor.07:34 – Applying Rigor Without Stifling InnovationHow Apollo used just-enough testing, internal prototyping, and diverse team strengths to build better, faster.13:54 – Rethinking MVPs in Space StartupsWhy even space companies now push to generate early revenue and test hardware pre-launch.18:19 – Customers Want Something They Can SeeBuilding a physical, testable product—even a crude one—outperforms pitch decks every time.20:32 – The $70M Lesson of In-Space TestingHow one flight test flipped customer hesitation into a flood of contracts.26:12 – Surviving the Shift from Prototype to ProductionThe real scaling challenge: maintaining culture and customer trust while redesigning for scale.30:15 – The Hidden Power of Primes and PolicyWhy space remains deeply shaped by government buyers—and how that's changing with new VC-backed players.35:33 – Starship and the Future of SpaceMaureen shares what could shift when larger...

This week Reed sits down with the Legend, Vince Collura! Vince is the former COO of VHT Studios and then the Director of Photography & Add-on Services at Matterport. Now, he's ready for the next chapter and is the Founder and CEO of The Collective. Vince has had a birds-eye view on the broad changes in our industry over the last 10 years and offers a ton of perspective on what's to come. Vince is a delight and Reed was so happy to sit down with him at the Upmarket Suite at Palms in Las Vegas during PMRE 2025. Of course, as always, they drum up some Action Items, so stick around until the end of the show!Upmarket Pod is once again, beyond excited to partner with iGUIDE to bring you our exclusive Road to PMRE 2025 series of Upmarket episodes.Upmarket is proud to be the official podcast of pmreconference.com!The Presenting Sponsor of Upmarket is Aryeo, the best place to help grow and manage your Real Estate Media business. Use the code "Upmarket" at aryeo.com to get 15 free bonus listings with any new account.Another amazing sponsor of Upmarket is SecondFloor, the fastest way to create a finished floor plan. It's so fast that you can deliver the finished floor plan while you are still on-site! Not only that, but you can get UNLIMITED floorplans for one low monthly fee. We love SecondFloor and you can use the code UPMARKET at checkout and any new subscriber will get a 1 month free trial.Go to Fotello.co to check out Fotello, an ethically sourced AI photo editor. Try it for free and if you end up signing up, use the code UPMARKET25 to receive 25 free listings (~1,500 photos / $500 value) added to your account — no matter which plan you choose.Our Action Items are sponsored by PixlCRM, where you can scale your real estate photography business through automation. It's an all-in-one business and marketing platform that compliments your current delivery app. If you go to pixlcrm.com/upmarket you can get a 30 day risk free trial!!!

In this episode of Roofing Road Trips®, Heidi J. Ellsworth sits down with Brian Cook, the newly promoted chief operating officer of Dataforma. With over 17 years at the company, Brian shares his journey from account manager to COO, reflecting on the growth, innovation and community that has shaped Dataforma's success. Heidi and Brian discuss how his sales experience influences his leadership approach while exploring the exciting changes on the horizon and his vision for the company's next chapter. Tune in to hear how Dataforma continues to evolve as a leading force in roofing and field service technology. Learn more at RoofersCoffeeShop.com! https://www.rooferscoffeeshop.com/   Are you a contractor looking for resources? Become an R-Club Member today! https://www.rooferscoffeeshop.com/rcs-club-sign-up   Sign up for the Week in Roofing! https://www.rooferscoffeeshop.com/sign-up     Follow Us!   https://www.facebook.com/rooferscoffeeshop/   https://www.linkedin.com/company/rooferscoffeeshop-com   https://x.com/RoofCoffeeShop   https://www.instagram.com/rooferscoffeeshop/   https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw   https://www.pinterest.com/rcscom/   https://www.tiktok.com/@rooferscoffeeshop   https://www.rooferscoffeeshop.com/rss     #dataformainc #RoofersCoffeeShop #MetalCoffeeShop #AskARoofer #CoatingsCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry   

As you look ahead to 2026, what's rising to the top of your marketing priorities? In this special episode of Growth Talks with Krystina Rubino, we highlight our favorite CMO insights on building brands that customers trust and love.  It's packed with insights on subjects all CMOs should be thinking about today, such as brand versus performance marketing, incorporating AI into your marketing strategy, and how to build and enable your team.

Andraya, our COO and Lead Therapist at The RightWay Foundation, joins us on the Pain to Power Podcast by popular demand. As the backbone of our mental health pillar, she breaks down how trauma-informed care, therapy, and community support are changing outcomes for foster youth in Los Angeles.

Aubrey Masango joined by Mbongiseni Silomo Sangweni, Founder & COO of Silomotion (Pty) Ltd to discuss struggles faced by entrepreneurs in south Africa and explore ways that entrepreneurs can source funding or their businesses. The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

In today's episode, I'm joined by my amazing COO and bestie, Taylor, for the much loved “Ask Me Anything” series, where I answer your top Human Design questions and give you the no-fluff, straight-talking support you've come to expect.We cover everything from the fear of stepping into your own business, to how to expand without hustling, the energetics of social media criticism, rewiring old identity patterns, and navigating relationships through the lens of Human Design and Gene Keys. I also break down what happens during a Uranus Opposition and how your chart changes during major transits.It's real, practical, and packed with tools to help you trust yourself, move forward, and stop making yourself wrong for being who you are.I trust you will get what you need from this episode, and make sure you come let me know how it resonated with you on instagram @the_human_design_coachBig love,MxxOTHER RESOURCESWant more on Human Design? Explore the ways to get involved below:Get Your Free Human Design Chart: https://www.emmadunwoody.com/get-your-chartThe Feminine Success Framework: https://www.emmadunwoody.com/feminine-success-frameworkMaggie - Magnetic by Design AI: https://www.emmadunwoody.com/maggieThe HDx Collective: https://www.emmadunwoody.com/collectiveHuman Design Unhinged: https://www.humandesignunhinged.com/Secret Podcast: The Human Design Podcast (Unhinged): https://thehumandesignpodcast.supercast.com/Instagram @the_human_design_coachMusic: Spark Of Inspiration by Shane Ivers - https://www.silvermansound.comSupport the show

In this recap episode, we highlight the best moments from our 2025 interviews and reflect on the ideas that defined the year.Featuring:David Rubenstein (co-founder of Carlyle) - From White House to Wall Street: David RubensteinYamini Rangan (CEO of HubSpot) - HubSpot CEO on the Future of SaaS, AI, & Leading Through ChangeBen Chestnut (co-founder of Mailchimp) - Bootstrapped to 12B: Mailchimp's Ben Chestnut on Life After the ExitWinston Weinberg (co-founder and CEO of Harvey) - I Raised $300M To Bring AI To Laywers | Winston Weinberg & HarveyGarrett Lord (co-founder of Handshake) - The Expert Network Behind Handshake AI's Model Training w/ Garrett Lord & Mamoon HamidAidan Gomez (co-founder and CEO of Cohere) - Synthetic Data and the Future of AI | Cohere CEO Aidan GomezMichelle Zatlyn (co-founder of Cloudflare) - Building Cloudflare for the Next 50 Years | Co-founder Cloudflare Michelle ZatlynEvan Spiegel (co-founder and CEO of Snap) - How Snap Plans to Win the AR Race | Evan Spiegel on SpectaclesConnect with JoubinX: https://x.com/JoubinmirLinkedIn: https://www.linkedin.com/in/joubin-mirzadegan-66186854/Email: grit@kleinerperkins.comFollow on LinkedIn:https://www.linkedin.com/company/kpgritFollow on X:https://x.com/KPGrit​Learn more about Kleiner Perkins: https://www.kleinerperkins.com/

In this episode, Laren Tan, MD, MBA, Chair of the Department of Medicine at Loma Linda University School of Medicine and COO of the Loma Linda University Faculty Medical Group, joins the podcast to discuss aligning the culture of medicine with evolving care models. He explores the importance of integrating AI literacy into medical education and how these shifts are transforming the healthcare workforce for the future.

Rules are made and policies are established. But the “how” of implementing and meeting those regulations or policies will be very context specific. In this episode of the Great Security Debate, Dan, Erik, and Brian cover a number of key policies and requirements and some different ways to think about implementing them and how the specific situation, company, risk will affect the way you meet the rule. From driving a car to incident response and everything in between. We debate the need to look back at old rules and see if they all still make sense (a great programme called Kill Stupid Rules), and flexibility in control implementation to meet evolving business needs, to move quickly, and keeping the whole picture of the business, customer, and employees in mind.Thanks for Listening!Show Notes:Passing on the right in Michigan: https://legislature.mi.gov/Laws/MCL?objectName=MCL-257-637Overtake time in Triathlon: https://www.triathlete.com/training/race-tips/9-race-rules-didnt-know-breaking/Reflex Security (Agentic Tabletop Exercises and Training): https://reflexsecurity.ioKill Stupid Rules: https://www.wsb.com/blog/employee-retention-secret/GM Dress Code Change (2020): https://gmauthority.com/blog/2020/06/how-general-motors-ceo-mary-barra-changed-the-companys-dress-code-for-the-better/Silly State Rules: https://www.buzzfeed.com/rhiannacampbell/weird-old-american-laws-you-wont-believeSex in Full Self Driving Cars (Clean): https://www.cbc.ca/news/science/sex-distracted-driving-1.3562029Movie Recommendation - The Usual Suspects: https://geni.us/wVrLOCBJohn Bingham, COO, Speak by Design: https://www.speakbydesign.com/about-usMovie Recommendation - Gremlins: https://geni.us/qE6NACMovie Recommendation -Die Hard: https://geni.us/eMASsMovie Recommendation - Love Actually:

As part of our official DealFlow Discovery Conference Interview Series, produced by Mission Matters, along with our partner DealFlow Events, we're showcasing the innovative companies presenting at the DealFlow Discovery Conference and the executives behind them. ---- In this episode, Adam Torres interviews Ilan Danieli, CEO of Precipio, about the company's mission to reduce cancer misdiagnosis—especially in complex blood-related cancers. Ilan explains how Precipio partners with academic experts to expand access to subspecialty pathology, why accuracy matters more than speed, and how better diagnostics can directly change treatment decisions and patient outcomes. About Ilan Danieli Ilan Danieli has served as Precipio's CEO since founding the company in early 2011. With over 20 years managing small and medium-size companies, some of his previous experiences include COO of Osiris, a publicly-traded company based in New York City with operations in the US, Canada, Europe; Laurus Capital Management, a multi-billion dollar hedge fund; and in various other entrepreneurial ventures. Ilan holds an MBA from the Darden School at the University of Virginia, and a BA in Economics from Bar-Ilan University in Israel. Ilan has a private pilot license, plays the saxophone, and possesses infinite love for his horses. About Precipio Precipio's platform delivers superior diagnostic accuracy through academic expertise and cutting edge technology. They are a laboratory focused on delivering specialized diagnostic services to physicians and their patients to ensure they receive accurate results. Watch Full Episode on ⁠Youtube⁠. --- This interview is part of our effort to help investors discover compelling companies ahead of the event — and to help CEOs introduce their story to the 1500+ conference attendees. Learn more about the event and presenting companies: ⁠⁠https://dealflowdiscoveryconference.com/⁠ Follow Adam on Instagram at ⁠https://www.instagram.com/askadamtorres/⁠ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: ⁠https://missionmatters.lpages.co/podcastguest/⁠ Visit our website: ⁠https://missionmatters.com/⁠ More FREE content from Mission Matters here: ⁠https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

Bank On It, financial insights you can count on with Jason Shields, the COO of Gulf Coast Bank & Trust

* We'll recap LSU's 38-35 loss to Houston in the Texas Bowl and go over some of the Tigers' losses to the portal * Bank On It, financial insights you can count on with Jason Shields, the COO of Gulf Coast Bank & Trust

Matt MacInnis is the chief product officer and former longtime COO at Rippling, a unified workforce management platform valued at over $16 billion.We discuss:1. Why “extraordinary results demand extraordinary efforts”2. Why you should deliberately understaff projects, and how to know when you've gone too far3. Matt's transition from COO to CPO and what surprised him about leading product4. The “high alpha, low beta” framework for evaluating people, processes, and products5. When founders should quit their startups (hint: much earlier than VCs want you to)6. How to fight entropy in your organization through relentless energy and intensity—Brought to you by:Google Gemini—Your everyday AI assistant: https://ai.dev/Datadog—Now home to Eppo, the leading experimentation and feature flagging platform: https://www.datadoghq.com/lennyGoFundMe Giving Funds—Make year-end giving easy: http://gofundme.com/lenny—Transcript: https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/181916584/my-biggest-takeaways-from-this-conversation—Where to find Matt MacInnis:• X: https://x.com/stanine• LinkedIn: https://www.linkedin.com/in/macinnis• Email: macinnis@rippling.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Matt MacInnis and Rippling(04:38) The importance of extraordinary efforts(08:37) The challenges and rewards of relentless effort(10:11) Your job as a leader is to preserve intensity(12:39) You learn far more from success than failure(16:34) Transitioning to chief product officer(19:54) Fixing product management at Rippling(25:27) The “high alpha, low beta” framework(28:55) The PQL framework(35:16) Hiring frameworks and team dynamics(36:52) A helpful interview tactic(40:00) Leading as a COO vs. a CPO(42:34) The reality of product-market fit(46:38) The problem with venture capital(49:29) When founders should quit their startups(41:48) The immutable market(54:13) Lessons from Notion's success(57:43) Investment strategies and narrative violations(01:00:42) The power of compounding, power law, and entropy(01:07:02) Maintaining intensity and fighting entropy(01:11:33) The importance of feedback and escalations(01:14:31) Rippling's vision and success(01:17:48) AI's impact on SaaS and business software(01:23:42) AI corner(01:26:23) Final thoughts and lightning round—Referenced:• Rippling: https://www.rippling.com• Sunil Raman on LinkedIn: https://www.linkedin.com/in/sunilraman• Dan Gill on LinkedIn: https://www.linkedin.com/in/dangill• Carvana: https://www.carvana.com• Brian Chesky's new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach• Parker Conrad on LinkedIn: https://www.linkedin.com/in/parkerconrad• Inkling: https://www.inkling.com• Akshay Kothari on LinkedIn: https://www.linkedin.com/in/akothari• Notion: https://www.notion.com• Conway's law: https://en.wikipedia.org/wiki/Conway%27s_law• Seeking Alpha: https://seekingalpha.com• Dennis Rodman's website: https://dennisrodman.com• Dancing pickle emoji: https://slackmojis.com/emojis/456-dancing_pickle• Pickle Rick: https://en.wikipedia.org/wiki/Pickle_Rick• SPOTAK: The Six Traits I Look for When I'm Hiring: https://finance.yahoo.com/news/spotak-six-traits-look-m-181335267.html• Geoff Lewis on LinkedIn: https://www.linkedin.com/in/geofflewis1• Zenefits: https://en.wikipedia.org/wiki/TriNet_Zenefits• New banking records prove Deel paid thief who stole trade secrets from Rippling: https://www.rippling.com/blog/new-banking-records-prove-deel-paid-thief-who-stole-trade-secrets-from-rippling• Workday: https://www.workday.com• Matic robots: https://maticrobots.com• Wall-E: https://www.imdb.com/title/tt0910970• Conviction: https://www.conviction.com• Mike Vernal on X: https://x.com/mvernal• Sarah Guo on X: https://x.com/saranormous• No Priors: https://linktr.ee/nopriors• Gemini: https://gemini.google.com• ChatGPT: https://chatgpt.com• Claude: https://claude.ai• Bryan Schreier on LinkedIn: https://www.linkedin.com/in/bryanschreier• Heated Rivalry on HBO Max: https://www.hbomax.com/shows/heated-rivalry/50cd4e99-04ee-427b-a3b4-da721ed05d9c• Fellow coffee maker: https://fellowproducts.com/products/aiden-precision-coffee-maker—Recommended books:• Pale Blue Dot: A Vision of the Human Future in Space: https://www.amazon.com/Pale-Blue-Dot-Vision-Future/dp/0345376595• Conscious Business: How to Build Value Through Values: https://www.amazon.com/Conscious-Business-Build-through-Values/dp/1622032020• Thinking in Systems: https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557• The Effective Executive: The Definitive Guide to Getting the Right Things Done: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Kyle Sockwell has long branded himself as the “CEO of Fun,” but anyone who has worked with him behind the scenes knows that label only tells half the story. Sockwell, now the COO of the newly announced College Swimming League (CSL), has built a reputation in aquatic sports for something that's surprisingly rare in this industry: clarity. Behind the scenes, he's direct about what he knows and what he doesn't. Clear about what's possible and what isn't. And refreshingly uninterested in spin or “gotcha” communication. That matters when the topic is a massive structural shifts in college swimming. The CSL announcement dropped December 9th and immediately became one of the most discussed developments in our sport. The league named former International Swimming League (ISL) Toronto Titans GM Rob Kent as CEO, with Sockwell operating alongside him as COO. In this GMM podcast, we briefly cover Kyle's start and evolution in sports media, and then we dig into the details surrounding CSL

Ever feel like you're stuck fixing fires instead of building teams that actually thrive? Imagine stepping into a legacy brand, mobilizing hundreds of operators, and transforming your culture from confused to unbeatable, all while modernizing for the future.In this episode, Cameron Herold gets real with Jackie Secor, COO of Taco John's. She's a 25-year franchise and operations veteran who reveals how trust, creativity, and emotional intelligence drive relentless brand loyalty and profit. They dive deep into promoting insiders, learning from the front line, fighting standardization chaos, and using AI to cut real problems, not just hype.If you're tired of leadership fluff and want the actual proven moves great COOs use to build legendary teams, this episode is your advantage. Press play right now if you want to stop the pain of high turnover, poor culture, or outdated systems and get the inside story you'll never hear anywhere else.Timestamped Highlights[00:00] – Why problem-dropping is forbidden in Jackie's office[03:01] – The unexpected challenges facing any new COO in a legacy brand[04:06] – Why the right network beats experience every time[07:42] – Jaw-dropping fix: How she clawed back operational standardization[09:21] – The hidden dangers of outsourced audits (and how Jackie reversed them)[13:30] – How stretch assignments reveal real leaders, not just performers[15:04] – Emotional intelligence: The operator's secret weapon[17:42] – How Jackie coaches Gen Z talent when they want the corner office—now[20:03] – The shocking empathy learned on the franchisee side[25:41] – Standardizing the most controversial taco technique: meat on bottom or side?![29:13] – Multi-generation success—how Taco John's beats the odds other brands can't[32:03] – Are robots and AI the real next move, or total overkill?[36:03] – Why “get back to basics” wins versus flashy ideas every time[37:46] – The one job in the restaurant nobody envies (and why it matters for culture)[43:31] – Redefining quality and value, even as giants like Chipotle pivot fast[44:04] – Why every franchisor MUST run their own locations for credibility[45:56] – The advice Jackie wishes she got at 21 (and warns every young COO today)About the GuestJackie Secor is the Chief Operating Officer at Taco John's, a fast-growing, family-owned restaurant brand with a passionate multi-generation franchise base. With over 25 years' experience across both franchisee and franchisor sides, including at Auntie Anne's, she's renowned for building high-performance teams, driving operational turnarounds, and modernizing legacy operations through creativity and emotional intelligence.

What if the key to scaling your real estate career wasn't selling more—but letting go? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Jonathan Lickstein, the award-winning COO of one of the nation's fastest-growing independent brokerages. From launching his career unexpectedly in Honduras to leading a 5,000-agent operation across six states, Jonathan reveals how he uses cutting-edge AI, strong culture, and deep mentorship to scale operations, without losing the human touch. Jonathan dives deep into how brokers can truly support agents in today's competitive market, why building relationships is more important than ever, and the powerful moment that made Jonathan realize he needed to let go in order to grow. Whether you're a solo agent, team leader, or managing broker, this episode offers a blueprint for sustainable growth, tech integration, and authentic leadership. Ready to level up your real estate career? Share this episode with a fellow agent, leave a review, and follow the Real Estate Excellence Podcast for more insider strategies from the industry's best.   Highlights: 00:00 – 07:04 From Georgia Tech to Honduras Career detour from engineering to real estate Building the largest property network on Roatan Selling million dollar homes at 19 The power of bilingual networking Returning to the US market with experience 07:05 – 14:01 Rebuilding in Florida with Relationships Restarting a business with zero clients Youth sports as a referral engine Using branded email for subtle marketing Getting 6 million in sales from one connection Leveraging everyday conversations 14:02 – 24:25 Winning with AI and Building Broker Efficiency How the brokerage won Inman's AI award Using AI to automate compliance and contracts Creating a GPT powered broker avatar Saving agents hours of manual entry Voice activated contract creation system 24:26 – 33:59 The Power of Letting Go to Scale The game changing moment on a baseball field Why delegation is critical for brokers Replacing yourself without losing culture Empowering your team to lead Avoiding burnout as a growing company 34:00 – 45:13 What Makes a Great Brokerage and How to Choose Red flags in bad broker leadership Why 100 percent commission isn't everything The importance of real support not just tools How brokers should evaluate their own value Questions every agent should ask before switching 45:14 – 59:50 Retention and Growth with Real Tech and Mentorship New agent mentoring that actually works Creating mastermind groups for real learning Using friends lists to maintain past clients Leveraging social media meaningfully The real reason agents stay or leave   Quotes: "This business is driven by relationships. AI should free you to build more of them—not replace them." – Jonathan Lickstein  "If I'm in line at a grocery store, by the time we leave, you'll know who I am, what I do, and how to get ahold of me." – Jonathan Lickstein "Support is the number one thing an agent should be looking for—not training, not branding, but support." – Jonathan Lickstein "There's no such thing as a past client—just someone you haven't reconnected with yet." – Jonathan Lickstein   To contact Jonathan Lickstein, learn more about her business, and make her a part of your network, make sure to follow her on her Website, Instagram, Facebook, YouTube, and TikTok.   Connect with Jonathan Lickstein! Website: http://www.jonathanlickstein.com Instagram: https://www.instagram.com/thebrokerlick Facebook: https://www.facebook.com/jonathan.lickstein LinkedIn: https://www.linkedin.com/in/jonathanlickstein/   Connect with me! Website: toprealtorjacksonville.com   Website: toprealtorstaugustine.com    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.   #RealEstateExcellence ##JonathanLickstein #RealEstatePodcast #NicheMarketing #AIInRealEstate #RealEstateTips #ContentMarketing #LuxuryHomes #EquestrianLifestyle #PropertyInvesting #NewAgentAdvice #SocialMediaForRealtors #RealEstateStrategy #FloridaRealEstate #HorseProperties #LuxuryListingAgent

In this episode, Darin Roark, President and COO of Wentworth-Douglass Hospital, shares how his team doubled down on quality to achieve major improvements in patient outcomes, length of stay, and safety. He also discusses leadership lessons, sustaining momentum, and key priorities for growth and care delivery in 2026.

Ever wondered why so many remote teams fall apart while others scale to $100M and beyond… without burning out? This episode is a raw, practical look at exactly what it takes to build and lead a remote-first organization that actually works, not just in theory, but in the trenches.Cameron Herold sits down with Ryan Montgomery, COO of ClickFunnels, to expose the real playbook behind thriving distributed teams, rapid-fire decision making, relentless innovation, and building systems that keep a visionary CEO's wildest ideas on track. You'll hear the battle-tested culture moves, hiring decisions, and frameworks that eliminated chaos as ClickFunnels vaulted from scrappy startup to industry king.Don't let unpredictable growth, relentless tech changes, or a “too many ideas” CEO destroy your progress! Listen now for exclusive, battle-proven insights you won't get on any other COO podcast. Miss this conversation and risk getting left behind chasing hacks instead of building something legendary.Timestamped Highlights[00:00] – How a rejected idea turned into a $100M phenomenon[02:35] – The radical decision that forever changed ClickFunnels' growth[04:28] – Why most teams struggle with remote culture—and the proven fix[09:55] – The secret to keeping a visionary CEO happy without burning out your team[13:39] – What to throw away from your last company if you want to survive hypergrowth[18:44] – How ClickFunnels keeps employee turnover shockingly low[25:31] – The Go Meeting: an addiction for solving obstacles at lightning speed[32:06] – When and why “killing sacred cows” saved the company[41:03] – What Ryan wishes he'd known before leading thousands through explosive changeAbout the GuestRyan Montgomery is the Former Chief Operating Officer at ClickFunnels, where he's been instrumental in scaling the company from a small startup to a global, remote-first powerhouse serving nearly 100,000 customers. A seasoned software engineer and relentless problem solver, Ryan is celebrated for building high-performance teams, architecting resilient systems, and distilling visionary energy into repeatable growth engines.