MU Review

In this episode Ronnie Zabel joins Matt Huinker again. This time to discuss installation and rigging of the all new Mercury V10 Verado Outboard. We also address your questions about O2 sensors from our previous episode.

In this edition of Tech Talk, Mercury University Development and Operations Manager Nick Van Nocker sits down with Nikki Storey, president at Great Lakes Boat Building School, to recognize her recent achievement as well as discuss what's new at the school. Then, host Matt Huinker is joined by Product Support Specialist Ronie Zabel to discuss the basics of O2 sensors and why marine technicians should familiarize themselves with how they work and why they're so important.

In this edition of Tech Talk, Daryl Heyboer joins me to discuss his knew role of Dealer Workforce Recruiting and Development Manager and how dealers can benefit from working with both their Technical Account Manager and local highs schools and community colleges to find new technicians.

In this episode of MU Tech Talk, I quickly go over the new Learning Dock feature at Mercury University's website and later, David Byers joins me to discuss how techs at dealers can help the phone support group at Mercury prior to calling.

In this special edition of the MU Review, Nick Van Nocker of Mercury University sits down with Kim Sweers to discuss a program to get today's youth interested in working in the marine industry.

Once again Ronie Zabel joins Matt Huinker in this episode of MU Review, to discuss the advantages of using the Vessel Configurator found on MercNet for the dealers to access.

In this episode of the MU Review Podcast, Ronnie Zabel joins the show to explain CDS G3's Remote Support feature and describe the various ways it can be very beneficial for dealers to take advantage of.

In this episode of the MU Review I go over how to properly check engine oil and transmission fluid in a V12 Verado using the electronic dipsticks.

In this episode I cover the the big changes to Mercury University and Covid-19 updates for this 2021-2022 training season.

In this episode Kurt Enzweiler joins me to discuss the role the new position of Large Vessel Support specialist in Mercury's field service staff.

In this episode Nick Van Nocker joins me to talk about the future of training technicians for the Mercury Verado V-12.

In this episode Michelle Demeti sits down with me to discuss Mercury's new full synthetic 10W-30 oil.

In this episode of the MU Review Kim Gonzalez joins me to discuss the importance of the CSI award and a shoutout to the dealers who have managed to win the award since it's inception.

In this episode Stefan Schmitt joins me. Stefan is the instructor at the George Stone Technical College in Pensacola Florida. We discussed the training at George Stone Technical College, Stefan's radio show, Boat Smart, the need for more techs in the marine industry and how Mercury University has played a role in his training.

In this episode Du Wayne Schelter joins me to discuss the new required process for filing warranty work on Mercury engines.

In this episode Nikki Storey, the Executive Director of Great Lakes Boat Building School joins me to discuss the history of the school, the programs available for students, the recent partnership with Mercury Marine, and all the work they do to develop relationships with boat dealerships that help both the students and the dealers.

Latest episode of the MU Review. In this episode battery inspection will be covered. What, you a dealer, should do when when inspecting your boats battery and battery compartment, along with the importance of battery's in today's modern boats.

Nick Van Nocker, Training Technology Manager for Mercury University joins us today to discuss the announcement he made at the Detroit Boat Show regarding the partnership between Mercury University and Great Lakes Boat Building School.

The information a technician should have ready before calling Mercury's Tech Support service line.

Matt Huinker and Brad Preder go over Mercury University's new introductory courses, known as M-TEK.

Terry Mouthey from Mercury Warranty explains the 3 C's when filing a claim. Also discusses Pre-Authorizations.

Congratulations to the 2018 winners of Mercury's CSI Award. Learn how to be apart of this group.

The Mercury University Review focuses on news and information in Service and Training at Mercury Marine. S1 E1 2019: This week's episode features Kim Gonzalez talking about the Net Promoter Score (NPS). Link to form: https://mercnet.mercurymarine.com/portal/page/portal/MercNET_News/Current%20Events%20News/net%20promoter%20score