Podcasts about Workforce

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    Latest podcast episodes about Workforce

    Human Capital Innovations (HCI) Podcast
    Rethinking the Workforce of the Future, with Francoise Brougher

    Human Capital Innovations (HCI) Podcast

    Play Episode Listen Later Nov 13, 2025 24:15


    In this podcast episode, Dr. Jonathan H. Westover talks with Francoise Brougher about rethinking the workforce of the future. Francoise Brougher is a pioneering technology leader with more than 25 years of experience scaling category-defining companies and driving AI-first business transformation. She currently serves as the Chief Executive Officer and Board Member at Pebl (formerly Velocity Global), where she is leading the company's reinvention as an AI-first global workforce platform. Under her leadership, Pebl is reshaping the Employer of Record industry by combining 10+ years of compliance precision with AI-driven simplicity, speed, and transparency, empowering companies to hire and manage talent across 185+ countries. Francoise has a proven track record of building and scaling global organizations responsible for multi-billion-dollar revenue growth. She took both Square (2015) and Pinterest (2019) public as the executive leader of GTM strategy. Earlier at Google, she scaled SMB Global Sales and Operations into a 15B+ business, pioneering the application of machine learning to customer engagement. She currently serves on the boards of Qonto (Chair, Compensation Committee), Too Good To Go, and as a Board Observer at Alan. She started her career in Japan, working for L'Oreal in a manufacturing plant for three years, where she installed a Computer-Assisted Manufacturing System. After her MBA, she joined Booz Allen and Hamilton in Paris and San Francisco. Check out all of the podcasts in the HCI Podcast Network!

    The Future of Work With Jacob Morgan
    PwC's Workforce Divide, AI Agents at Work, and Amazon's $2.5B Skills Bet

    The Future of Work With Jacob Morgan

    Play Episode Listen Later Nov 12, 2025 20:38


    November 12, 2025: PwC's 2025 Global Workforce Survey exposes a growing gap between empowered and excluded workers. Across Australia, employees are already facing the reality of AI-driven job disruption. A WIRED feature explores a startup run entirely by AI agents—including executives—raising new questions about what leadership looks like when teammates aren't human. Amazon announces a massive $2.5 billion investment to upskill 50 million people worldwide. New research from Yahoo UK and Modern Sciences shows AI is reshaping pay and opportunity, rewarding those who work with technology instead of against it. And Honeywell CEO Vimal Kapur tells Fortune why AI isn't just a tool—it's a complete redesign of how business operates.

    Workforce 4.0
    The Missing Link Between Talent And Skills (with Lisa Masciantonio, ARM Institute)

    Workforce 4.0

    Play Episode Listen Later Nov 12, 2025 25:58


    In this episode of Workforce 4.0, host Ann Wyatt speaks with Lisa Masciantonio, Chief Workforce Officer at the ARM Institute about the critical role of workforce development in the robotics and manufacturing sectors. They discuss innovative training platforms, the importance of aligning skills with job market needs, and the challenges of bridging the skills gap. Lisa shares insights on how job seekers can navigate their career paths in robotics and emphasizes the exciting opportunities available in advanced manufacturing. When it comes to bridging the skills gap, the misalignment between the real world applications and the training that is available is real. In This Episode:-00:00: Workforce 4.0 Show Intro-00:30: Welcoming Lisa Masciantonio To Workforce 4.0-03:00: Innovative Training Platforms and Career Pathways-06:08: Addressing the Skills Gap in Manufacturing-09:02: Karaoke and Personal Insights-11:57: Bridging the Gap Between Job Descriptions and Skills-14:31: Engaging with ARM Institute and Career Opportunities-17:29: Future of Work and Career Pathways in Robotics-25:43: Workforce 4.0 OutroMore About Lisa Masciantonio:Lisa is a performance-driven leader with notable success in cultivating and executing business strategies and bringing in multimillion-dollar deals that exceed growth and revenue goals. Her greatest strength is in formulating long-term strategic client relationships and has proven success in developing business solutions, commercialization of products, technology transfer, and technological initiatives that have supported organizational growth, improved staff productivity, and increased profitability. Critical to her success is the ability to increase awareness and drive thought leadership position by designing and executing innovative programs as well as developing and launching new, value-add offerings for ongoing competitiveness. The Advanced Robotics for Manufacturing (ARM) Institute is a Pittsburgh-based, nationally-known, public-private partnership founded by Carnegie Mellon University. ARM actively develops, demonstrates and facilitates early adoption of robotic solutions in an effort to grow the national manufacturing ecosystem. ARM focuses on critical growth sectors that are ripe for rapid adoption of robotics in manufacturing. As widespread adoption of robotics in manufacturing continues to grow, so do the issues of expense, single purpose inefficiency, reprogramming and isolation from humans for safety. The Advanced Robotics for Manufacturing Institute integrates industry practices and institutional knowledge across many disciplines to realize the promises of a robust manufacturing innovation ecosystem. To learn more about Lisa, connect with her here.

    Social Media Decoded
    How We Turned a Youth Workforce Event Into a National Visibility Moment (ConstructReach Case Study)

    Social Media Decoded

    Play Episode Listen Later Nov 11, 2025 8:43


    Most brands post content.The powerful ones build movements. In this episode, I'm taking you behind the scenes of how our agency partnered with ConstructReach to turn a hands-on workforce experience for 175+ students in Cleveland into a multi-platform visibility campaign that drove: +596% growth in views+253% increase in reach+1,400% jump in link clicksSurge in brand awareness and partnership visibility This wasn't just content — it was strategic storytelling with purpose. We talk about: How to turn real-world events into long-tail digital impact Live content capture playbooks & on-site execution Positioning mission-driven brands as industry leaders Creating content systems that amplify youth empowerment Why visibility with meaning beats going viral If you host events, serve community-based audiences, or want to build thought leadership that actually matters, this episode is your blueprint. What You'll Learn How to plan a narrative BEFORE the eventReal-time social strategy → roles, POVs, interview flowPost-event repurposing systems (your future self will thank you)Tips to amplify partners & sponsors (so they want more)The content formats that drive REAL engagementLessons from working with youth, schools & industry leaders This is event marketing + storytelling + impact branding — done right. Download the Case Study + Event Content Blueprint Want the full case study, shot list, and event content repurposing system? Download here: linkor DM IMPACT on Instagram to get it instantly. Follow ConstructReach Website: constructreach.comIG: @constructreachLinkedIn: ConstructReach Connect With Me Instagram: @michellelthamesPodcast: Social Media DecodedWebsite: michellethames.com If You're Ready to Build Movement-Level Visibility Book a strategy day, keynote, or consulting engagement→ link Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Future U Podcast
    Preparing Students for an AI-Infused Workforce

    Future U Podcast

    Play Episode Listen Later Nov 11, 2025 54:44


    In this special episode recorded live at Adobe's EduMAX conference, Jeff and Michael explore practical ways to harness AI in higher education to prepare students to be more effective creators. They were joined by a panel of industry and academic experts including Jennifer Sparrow, New York University's chief academic technology officer; Simon Koh, who has led early career recruiting at Raymond James and KPMG, among other organizations; and Allison Salisbury, founder and CEO of Humanist Venture Studio.Relevant Links:“AI Is Not Just Ending Entry-Level Jobs. It's the End of the Career Ladder as We Know It,” CNBC“The Rise of AI Will Make Liberal Arts Degrees Popular Again. Here's Why,” in Inc magazine.Chapters0:00 - Intro3:49 - What Is an AI-Ready Graduate?7:52 - How AI is Changing Early-Career Jobs11:00 - What Skills and Mindsets Do Students Need?14:31 - How Colleges Can Increase Experiential Education With Employers22:19 - What Colleges Do As Employers Pull Back on Internships28:37 - What is the Purpose of College in an AI World?34:14 - How the Signaling Power of College Could Change in the AI Era37:38 - How Students Are Using AI to Create41:25 - Will AI Bring Resurgence of Liberal Arts?45:50 - How Creativity is Important Even in the Finance Sector49:31 - Why AI is More Creative Than Humans51:40 - What Colleges Can Do in the Next 12 MonthsConnect with Michael Horn:Sign Up for the The Future of Education NewsletterWebsiteLinkedInX (Twitter)Threads  Connect with Jeff Selingo:Dream School: Finding the College That's Right for YouSign Up for the Next NewsletterWebsiteX (Twitter)ThreadsLinkedInConnect with Future U:TwitterYouTubeThreadsInstagramFacebookLinkedIn  Submit a question and if we answer it on air we'll send you Future U. swag!Sign up for Future U. emails to get special updates and behind-the-scenes content.

    Reelfoot Forward
    Episode 212: Tyler Ford: Mentorship, Opportunity and Building Tennessee's Workforce

    Reelfoot Forward

    Play Episode Listen Later Nov 11, 2025 36:24


    In this episode, Tyler Ford, Vice President of Workforce at Tennessee Achieves, the nonprofit organization behind the Tennessee Promise Scholarship, shares his inspiring journey from growing up in a small town in Illinois to working at Walt Disney World and eventually helping shape the future of Tennessee's workforce through mentorship and education. Listeners will learn how Tennessee Achieves connects students to opportunity by pairing scholarships with hands-on mentor support—especially for first-generation and rural students. Tyler discusses the life-changing power of internships, the importance of community involvement, and how volunteers across the state are helping students access higher education and career pathways. With an impressive 84.7% of Tennessee Achieves graduates staying in-state and contributing to an $18.9 billion economic impact, this episode shines a light on how mentorship can transform both lives and communities. This episode is sponsored by Main Street Union City.

    The Revitalizing Doctor
    Building a Workforce That Heals: Van Ton-Quinlivan's Vision for America's Care Future

    The Revitalizing Doctor

    Play Episode Listen Later Nov 11, 2025 35:21


    How do we solve one of healthcare's biggest crises—the workforce shortage—while making opportunity more equitable?In this enlightening episode, Dr. Andrea Austin interviews Van Ton-Quinlivan, founder and CEO of Futuro Health and a key voice in reimagining workforce development. Van shares her powerful personal story—from refugee beginnings to shaping California's healthcare education strategy—and the values that fuel her changemaking leadership: courage, equity, and collaboration.Together, Andrea and Van explore:The urgent shortage of allied healthcare professionals and the demographic time bomb accelerating demand.How Futuro Health is helping thousands of adults from underserved communities earn healthcare credentials debt-free.Why employers must stop competing for talent puddles and start collaborating to build talent pools.The role of AI in upskilling and the promise of flexible, fast, accessible training.How mindset shifts—from scarcity to abundance—can reshape healthcare's future. Through vivid examples and real stories—like Tamika, a hospital security guard turned phlebotomist—Van illustrates how unlocking human potential can rebuild the workforce from the ground up.If you're a healthcare leader, educator, or clinician wondering how to strengthen the system while expanding opportunity, this episode will leave you inspired to think bigger and act bolder.About the Guest:“When it comes to workforce development, it's a team sport, not an individual sport.” – Van Ton-QuinlivanVan Ton-Quinlivan is a nationally recognized workforce development innovator and the founder and CEO of Futuro Health, a nonprofit creating the nation's largest network of allied healthcare workers. Appointed by California Governor Gavin Newsom, she chairs the state's Healthcare Workforce Education and Training Council and has been named one of the Top 50 Women Leaders in Healthcare (2024) and Top 100 Influential Higher Education Leaders (2025).A refugee from Vietnam, Van's journey from the daughter of a brain surgeon and teacher to an influential changemaker embodies resilience and purpose. She holds dual graduate degrees in Education Policy and Business from Stanford University and is the author and podcast host of Workforce RX, where she highlights agile, multicultural solutions for the future of work and health.

    Innovation Now
    Honoring Those Who Serve

    Innovation Now

    Play Episode Listen Later Nov 11, 2025


    NASA is proud to salute our veterans. More than twelve percent of the NASA workforce served in the military before coming to work for the civilian space agency.

    Beyond Markets
    The Week in Markets: Tangible evidence of AI's role in workforce reductions

    Beyond Markets

    Play Episode Listen Later Nov 10, 2025 12:21


    The University of Michigan's November consumer sentiment survey, and October private sector job cuts tracked by outplacement firm Challenger, Gray & Christmas, have raised concerns the US economy may be entering a recession. But data from ADP, state-level initial jobless claims, and the Chicago Fed's unemployment estimate, all paint a picture of a healthy economy. A closer look at the Challenger data, however, suggests the reason for job cuts is Artificial Intelligence. While AI might be able to displace humans in technology companies, it is unlikely to replace workers in many other sectors anytime soon. Still, it is clear labour is a primary worry in the market.

    Empowering Industry Podcast - A Production of Empowering Pumps & Equipment

    Charli sits down with a good friend from the industry, Jeff BergmanFind us @EmpoweringPumps on Facebook, LinkedIn,  Instagram and Twitter and using the hashtag #EmpoweringIndustryPodcast or via email podcast@empoweringpumps.com   

    Management Matters Podcast
    Redefining Public Service for a Modern Workforce with US Office of Personnel Management Director Scott Kupor - Highlights from the National Conference

    Management Matters Podcast

    Play Episode Listen Later Nov 10, 2025 29:18


    US Office of Personnel Management Director Scott Kupor and Academy President and CEO James-Christian Blockwood sat down for a discussion in front of a live audience during the 2025 National Conference in Washington, D.C. on November 3. The conversation covered a wide range of topics including ongoing plans for resizing and reshaping the federal workforce, how to attract early career people to public service, and the role technology is likely to play over the rest of the second Trump Administration. Management Matters is a presentation of the National Academy of Public Administration produced by Lizzie Alwan and Matt Hampton and edited by Matt Hampton. Support the Podcast Today at: donate@napawash.org or 202-347-3190Episode music: Hope by Mixaund | https://mixaund.bandcamp.comMusic promoted by https://www.free-stock-music.comFollow us on YouTube for clips and more: @NAPAWASH_YT

    Our American States
    Unretirement and the Over-50 Worker | OAS Episode 251

    Our American States

    Play Episode Listen Later Nov 9, 2025 27:19


    On this episode, we talk with Carly Roszkowski, vice president of financial resilience programming at AARP. She joined the podcast on the sidelines of NCSL's Legislative Summit in Boston in August where she was appearing on a panel called “Unretirement: Rethinking Work in the Age of Longevity.”She explained how demographic trends mean the lion's share of the workforce growth is among the over-50 crowd, and in a related trend, that more than a fifth of retirees are working full or part-time jobs. Roszkowski also discussed the inherent bias in many automated systems that screen job applicants. The companies she talks with, however, are eager to try to eliminate that bias because they value keeping and attracting older workers. Resources Work and Jobs, AARP

    edWebcasts
    Growing and Supporting a Diverse Teacher Workforce

    edWebcasts

    Play Episode Listen Later Nov 9, 2025 62:55


    This edWeb podcast is hosted by CAAASA, The California Association of African American Superintendents and Administrators.The edLeader Panel recording can be accessed here.A diverse educator workforce is vital to providing students with role models who reflect their experiences, backgrounds, and aspirations.Join us for an edWeb podcast with Dr. Adam Clark, Superintendent, Mt. Diablo USD; Dr. Antoine Hawkins, Superintendent, Evergreen Elementary School District; and Dr. Kai Mathews, Founder and Lead Designer, The Libertory Classroom. They draw on insights and information presented at the CAAASA Annual Roundup held in September 2025 and share district strategies to grow and sustain a teacher workforce that mirrors their diverse student populations.The panelists discuss effective approaches such as “grow your own” initiatives, partnerships with universities and preparation programs, and innovative recruiting strategies to attract diverse candidates. They also explore how districts can create supportive environments and professional pathways that help teachers stay, thrive, and advance in the profession.Join this conversation to learn actionable strategies and leadership insights that foster equity, inclusion, and excellence across the educator pipeline.This edWeb podcast is of interest to all K-12 educators, administrators, and policymakers.CAAASACAAASA, a group of ed leaders, advocates for policies addressing African-American student success.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Learn more about viewing live edWeb presentations and on-demand recordings, earning CE certificates, and using accessibility features.

    Josh Bersin
    Gen AI Is Going Mainstream: Here's What's Coming Next

    Josh Bersin

    Play Episode Listen Later Nov 8, 2025 25:40


    After 60,000+ miles of travel and meeting with hundreds of companies, I'm here to share what I've learned. The simple message is that Gen AI has now gone mainstream, yet many companies are thinking about this in different ways. The current state is what we call “Stage 1 AI” focused on individual productivity, but more advanced AI solutions are coming. Here is my discussion of where we are and what's coming next, and we look forward to sharing much more (and our AI Agent Blueprint) in the coming weeks. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Gen AI Is Going Mainstream: Here's What's Coming Next (and Wharton survey) AI and HR Trends for 2026: Webinar BBC Finds That 45% of AI Queries Produce Erroneous Answers AI: Not Always Right, But Seldom In Doubt (podcast) Galileo: The World's Trusted Agent for Everything HR       Chapters (00:00:00) - A Year in the Life of HR and AI(00:00:32) - The AI adoption and maturity of business(00:07:47) - The Need for Multifunctional AI(00:12:27) - Can we Build an AI-based HR System?(00:14:16) - The role of the builder in the multifunctional world(00:15:35) - Fear of AI in the Workforce(00:17:54) - Will Your Jobs Be Eliminated?(00:23:24) - On Job displacement and the future of AI(00:24:55) - The Super Manager Webinar

    Becker’s Healthcare Podcast
    Addressing Workforce Shortages and Shaping the Future of Care at Kaiser Permanente

    Becker’s Healthcare Podcast

    Play Episode Listen Later Nov 7, 2025 14:29


    In this episode, Dr. Stephen Parodi, Executive Vice President for External Affairs and Corporate Development at The Permanente Medical Group, discusses strategies to combat physician shortages, reduce burnout, and expand access to care through technology, team-based models, and policy innovation while preparing for major shifts in healthcare funding and delivery.

    Engineering Influence from ACEC
    Engineering Outlook 2025: Growth, Tariffs & the Workforce Crunch

    Engineering Influence from ACEC

    Play Episode Listen Later Nov 7, 2025 19:30 Transcription Available


    In this episode, we sit down with Jon Gray of Rockport Analytics. He shares an in-depth look at the economic outlook for the engineering and design industry. Gray explores how firms are navigating a complex landscape — balancing continued revenue and employment growth with new challenges on the horizon. He discusses the slower-than-expected rollout of IIJA funds, uncertainty surrounding tariffs, and the growing strain of workforce shortages influenced by immigration trends. The conversation also turns toward the future: how artificial intelligence could become both a productivity catalyst and a transformative force, reshaping how engineering firms manage projects, talent, and technology. Whether you're an industry leader, economist, or engineer, this episode offers valuable insights into what's driving today's market — and what lies ahead for the business of engineering.

    Healthcare Success
    Solving America's Access Crisis: How AI and Telehealth Are Building the Next-Gen Virtual Workforce

    Healthcare Success

    Play Episode Listen Later Nov 7, 2025 46:25


    How can health systems expand access, improve quality, and reduce costs at the same time? In this episode, Stewart Gandolf talks with Dr. Lyle Berkowitz, Founder and Executive Chairman of KeyCare, about building a national “virtualist” medical group on Epic, aligning incentives for physicians, and using AI to amplify, not replace, clinical care.

    Labor Radio-Podcast Weekly
    LabourStart; Organising for a Change; Apple Box Talks; The Workers' Mic; America's Work Force Union Podcast

    Labor Radio-Podcast Weekly

    Play Episode Listen Later Nov 7, 2025 39:30 Transcription Available


    This week on the Labor Radio Podcast Weekly: LabourStart talks with Serbian air traffic controllers Ranko and Igor, fired after leading a 40-day strike — part of what they describe as a growing wave of anti-union repression in Serbia. On Organising for a Change, hosts Simon Sapper and Martin Smith join Matt Collins from Hope Not Hate to discuss how unions can counter the rise of far-right politics in workplaces. Apple Box Talks welcomes Winnie Luk, Executive Director of the Disability Screen Office, to talk about accessibility, inclusion, and recognizing both visible and invisible disabilities in the film industry. The Workers' Mic gets fired up after a Chicago business owner threatens to stab Scabby the Rat, revisiting the legal fights that made Scabby a First Amendment icon. And on America's Workforce Union Podcast, host Ed “Flash” Ferenc talks with historian Scott Nelson about the real—and haunting—story of John Henry, the young Black convict whose tragic death inspired a legend. Plus teasers for more Shows You Should Know: Economics For The People: David Bacon on deported workers in Tijuana; The Powerline Podcast: Steve Kopp turns “safety on paper” into real jobsite innovation; School Me: Jennifer Albert Mann brings labor history to life for teens; Union Or Bust: Kickstarter United's Dannel Jurado talks 30 days on strike; Labor Force: Mike connects the government shutdown, SNAP cuts, and Eugene Debs' legacy; Labor Notes Podcast: A spooky look at organizing lessons from They Live, Hill House, and Nosferatu. Listen to all these and 200+ more shows at laborradionetwork.org Follow #LaborRadioPod on Bluesky, X, Facebook, and Instagram. Support the Network with union-made T-shirts — two colors, all sizes — at laborradionetwork.org. Recorded under a SAG-AFTRA collective bargaining agreement. Edited by Patrick Dixon; produced by Chris Garlock; social media by Harold Phillips.

    Der Logistik Podcast
    50 % less workforce and 50 % fewer truck trips

    Der Logistik Podcast

    Play Episode Listen Later Nov 7, 2025 26:27 Transcription Available


    Richard Kearns always knows how his supply chains, his new warehouse in Hernando, Mississippi, or his logistics processes are performing - because he receives immediate feedback every single day. As Executive Vice President of Distribution & Logistics at Associated Wholesale Grocers (AWG), he serves demanding customers: the store operators are independent retailers who expect to be impressed by logistics performance every day. This is made possible by a highly automated full-range logistics center, designed and implemented by WITRON, which supplies 3,400 stores with a portfolio of currently 54,600 different dry, fresh, and frozen items. The facility is designed for a daily picking capacity of more than 460,000 cases and ranks among the most innovative and high-performance logistics centers in the United States. The results achieved are impressive. Labor and transportation costs have been significantly reduced.

    Stop & Talk
    Brandon Steppe: “Shoulder to Shoulder” Mentorship That Changes Lives

    Stop & Talk

    Play Episode Listen Later Nov 6, 2025 59:52 Transcription Available


    Brandon Steppe left a corporate career to start a recording studio in his garage—never imagining that a few persistent neighborhood kids would change his life. Those early studio sessions grew into the David's Harp Foundation, a nonprofit where justice-involved and opportunity youth in San Diego discover their voices and chart a path forward through music, media, and mentorship. This Episode Can rhythm and relationship change a young person's life? Brandon shares how vulnerability and honesty became cornerstones of his organization's culture, starting with a simple practice he calls flashlight first: mentors shine the light on themselves before asking youth to open up. From those early lessons grew a creative community that helps youth connect to support, record songs behind detention walls, and build micro-enterprises that pay real wages and teach real skills. Together with Grant, Brandon explores how art heals, how relationships transform justice, and how community-rooted workforce programs can help young people thrive. Key Moments: [4:05] How one determined teenager changed Brandon's path [8:28] “Flashlight first”—earning trust through vulnerability [22:54] The importance of relational support [32:52] Creating access and opportunity in the creative economy [43:35] Turning a $1M gift into transformational community-based housing Resources Mentioned in This Episode: David's Harp Foundation – Empowering youth through music, media, and mentorship Brandon Steppe TEDx Talk – On honesty and human connection Prebys Foundation Workforce Initiative – Supporting career pathways for youth Take Action: Listen First – Practice “flashlight first” in your own conversations. Invest in Creativity – Support programs that give young people tools to tell their stories. See Youth as Talent – Hire, mentor, or collaborate with local young creators. Value Relationship – Support programs that center relational care, not control.  Credits:This is a production of the Prebys FoundationHosted by Grant OliphantCo-Hosted by Crystal PageCo-produced by Crystal Page and Adam GreenfieldEngineered by Adam GreenfieldProduction Coordination by Tess KareskyVideo Production by Edgar Ontiveros MedinaThe Stop & Talk Theme song was created by San Diego's own Mr. Lyrical Groove.Download episodes at your favorite podcatcher or visit us at StopAndTalkPod​cast​.orgSpecial thanks to the Prebys Foundation TeamIf you like this show, and we hope you do, the best way to support this show is to share, subscribe

    Contact Center Show
    How Contact Centers Became the Corporate Nervous System (Live from ICMI w Daniel)

    Contact Center Show

    Play Episode Listen Later Nov 6, 2025 27:36


    Host: Bob Furniss (without co-host Amos) Guest: Daniel Thomas, Informa Location: ICMI Conference Expo Floor Guest Background Daniel Thomas approaches contact center industry from a research background Surveys audiences and writes research reports Has "front row seat" to industry transformation Conducts the annual State of the Contact Center survey About the State of the Contact Center Report Comprehensive benchmark study surveying contact center professionals Covers multiple verticals including: Training and skills Compensation and salary Technology use Leadership perceptions Strategy Tracks year-over-year progress Recent additions include AI and workforce training questions Key Surprising Findings 1. Contact Centers as Strategic Intelligence Hubs Major shift: Contact centers increasingly viewed as "strategic customer intelligence hubs" rather than cost centers Described as "customer intelligence and nervous system" No other department has closer customer proximity or more customer data C-suite now acknowledges value with direct data funnels informing executive decisions 2. AI Perceptions and Impact 72% believe AI will transform roles, not replace them Only ~25% think AI will lead to workforce reductions AI expected to handle "level one, rote, monotonous, repetitive work" Agents will focus on: Complex needs and edge cases Soft skills: empathy, communication, problem solving, critical thinking 90% of surveyed leaders believe humans necessary as AI overseers Gartner prediction: 40% of agentic AI projects will fail by 2027 (often due to neglecting human oversight) Agent Evolution Agents increasingly viewed as: Consultants Solutions architects Higher-tier problem solvers "White glove service" providers Rising expectations due to AI support Agents becoming intelligence providers to C-suite More analytical roles: identifying trends, patterns, creating intelligent summaries Top AI Implementation Concerns Customer resistance (top concern) Data accuracy Data privacy and security Lack of proper AI governance Workforce and Quality Management Insights Workforce Models (Nearly Equal Three-Way Split) In-office full time Hybrid Fully remote Models remain transitional and subject to change Increased scheduling flexibility critical for retention Quality Focus Shift Traditional metrics: CSAT, utilization, average handle time New priority: Agent experience rising in importance Recognition that internal customer experience drives external customer experience Customer Satisfaction Challenges Current CSAT surveys often lack nuance Can't distinguish between: Poor agent performance vs. poor company policy Single bad experience vs. overall satisfaction Need for more qualitative feedback mechanisms "Watermelon effect": High metrics but poor actual experience Channel Evolution Significant jump from multi-channel to omni-channel implementation Growth in non-traditional channels: Social media SMS/text Video Technology enabling unified customer history across channels Key Takeaways Successful organizations treat contact centers as "valuable strategic sources of intelligence" Organizations not recognizing this value are "dropping the ball" and will "see the consequences" Contact centers serve as the "hub" and "nervous system" reaching everywhere in the organization When no one knows the answer, they turn to the contact center Notable Quotes "If your agents aren't excited about AI, then you actually haven't communicated to them how enriching and transforming it could be" "Agents are increasingly going to play a role where they are the eyes and the ears... providing the intelligence back to the C-suite" Contact centers as "the strongest data... the hub... the nervous system that reaches in everywhere else"

    Sg2 Perspectives
    Human + Workforce in Practice

    Sg2 Perspectives

    Play Episode Listen Later Nov 5, 2025 12:53


    As workforce shortages persist, health systems must think beyond traditional staffing models. This week on Sg2 Perspectives, host Trevor DaRin and Sg2 expert Janelle Kwan discuss the Human + Workforce: an emerging model where people and technology collaborate to meet care demands more efficiently. They explore real-world applications in specialties like endocrinology and colorectal cancer, address equity and physician engagement, and outline what it takes to scale this model system-wide.   Sg2 Perspectives Listener Feedback Survey: We would love to hear from you - Please click here   We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, or visit the Sg2 company page on LinkedIn.

    Workforce 4.0
    Putting People First: Tips For Navigating Acquisitions (with Hendrik Stoltz, President of AIR)

    Workforce 4.0

    Play Episode Listen Later Nov 5, 2025 33:43


    In this episode of Workforce 4.0, Ann Wyatt interviews Hendrik Stoltz, CEO of Automated Industrial Robotics (or AIR). They discuss Hendrik's journey from South Africa to the USA, his experiences in the robotics industry, and the importance of cultural transformation within organizations. The conversation delves into the challenges of acquisitions, the significance of employee retention, and the future of work with technology integration. Hendrik emphasizes the need for emotional intelligence in leadership and offers advice for the next generation of professionals. Join us for this week's conversation packed with tips on how people are the center of your business and how acquisitions can integrate products and people- seamlessly.In This Episode:-00:00: Introduction to Workforce 4.0-00:30: Welcoming Hendrik Stoltz of AIR on Workforce 4.0-03:10: Hendrik's Journey and Experience in Robotics-05:58: Cultural Transformation and Team Development-08:53: Acquisitions and Integrations in Business-11:41: Employee Value Proposition and Retention-14:24: Future of Work and Technology Integration-17:07: Leadership and Emotional Intelligence-19:58: Advice for the Next Generation-22:41:Final Thoughts and Networking Opportunities-33:28: Workforce 4.0 OutroMore About Hendrik:Hendrik Stoltz is a globally experienced business leader in advanced automation, packaging, and industrial technology, with over 25 years of executive leadership across North America, Europe, Africa, and Asia. As President of Automated Industrial Robotics (AIR)—an Ares Management portfolio company—he has led transformational restructuring, diversification, and value-creation initiatives, driving operational excellence and sustainable growth. Hendrik's career spans leadership roles in multinational firms such as Elopak, where he oversaw global capital equipment operations across multiple continents, and Totally Automated Systems (TA Systems), where he integrated engineering innovation with digital performance management. Renowned for his people-centered, coaching-based leadership, he builds resilient, high-performing teams and cultures that thrive on accountability, innovation, and collaboration. With a foundation in mechanical engineering and multiple patents to his name, Hendrik combines deep technical expertise with strategic insight—applying state-of-the-art automation and data-driven technologies to improve efficiency, scalability, and competitiveness in complex global manufacturing environments. To learn more about Hendrik, connect with him here.

    The Ecomcrew Ecommerce Podcast
    E622: Amazon Ad Costs Are Up This Much

    The Ecomcrew Ecommerce Podcast

    Play Episode Listen Later Nov 4, 2025 17:47


    Dave reveals Amazon's Q3 2025 earnings report, and what it means for e-commerce sellers while focusing on their e-commerce growth, advertising revenue, and third-party seller services. Dave talks about the implications of these numbers for sellers and the overall market.  Today's episode is sponsored by Sellerboard. Sellerboard helps users track sales, refunds and fees in real time, and even counts your indirect expenses in final profit. Beyond analytics, Sellerboard also streamlines operations with smart portfolios for PPC, inventory forecasting & management and more! Try Sellerboard free for 2 months — no credit card required. Just go to sellerboard.com/ecomcrew and get clarity on your margins today. Timestamps 00:00 - Amazon's Q3 2025 Earnings Overview 04:26 - Advertising Growth Insights 07:55 - Third-Party Seller Services and Fees 10:39 - Amazon's Workforce and Delivery Service Challenges 14:56 - Generative AI Tools for Sellers 16:28 - Conclusion and Key Takeaways As always, if you have any questions or anything that you need help with, leave a comment down below if you're interested. Don't forget to leave us a review on iTunes if you enjoy our content. Thanks for listening! Until next time, happy selling!  

    Transform Your Workplace
    Connecting the Frontline: Rethinking Workforce Communication with Victoria Dew

    Transform Your Workplace

    Play Episode Listen Later Nov 4, 2025 34:20


    In this episode of Transform Your Workplace, host Brandon Laws welcomes back Victoria Dew, founder and CEO of Dewpoint Communications, to unpack findings from her latest research report, Connecting the Frontline: Current Trends, Challenges, and Strategic Opportunities in Workforce Communication. Victoria shares what her team discovered after interviewing communication leaders across 18 industries — from manufacturing and healthcare to construction and education — about the urgent need to better connect with deskless and frontline workers. Together, Brandon and Victoria discuss how to bridge the gap between corporate and hourly employees, why 72% of frontline workers don't understand company strategy, and how leaders can close that gap through listening, technology, and culture change. You'll also hear insights on AI's role in communication, manager overload, the importance of in-person connection, and how organizations can transform frontline workers into powerful brand ambassadors. If you lead people, especially those on the frontlines, this conversation will help you reimagine how communication, connection, and culture can drive performance across your entire organization. Key Timestamps: [00:00] Introduction — Purpose of the show and Xenium's Custom HR solutions [01:00] Meet Victoria Dew — Founder and CEO of Dewpoint Communications [02:00] Inside the new report Connecting the Frontline and its goals [04:00] Why frontline workers are often "out of sight, out of mind" [05:00] The shifting meaning of work for frontline employees [07:00] Understanding the "Ferrari vs. horse and carriage" gap between workers [09:00] Why 72% of frontline employees don't understand company strategy [11:00] Creating context and meaning through internal communication [12:00] Supporting overburdened managers as key communication channels [14:00] Moving beyond one-way communication to real feedback loops [16:00] Listening circles, pulse checks, and two-way engagement [18:00] Bridging the tech divide for frontline communication [19:00] AI as a game changer for communication teams [22:00] Why face-to-face connection still matters [23:00] Empowering frontline workers as brand ambassadors [25:00] Shifting the digital divide from "too hard" to "must have" [27:00] Culture change and adoption challenges in communication tech [29:00] How data drives — but doesn't replace — emotional change [30:00] The evolving role of communication professionals in the AI era [31:00] Practical steps leaders can take to connect with the frontline [33:00] Where to find and download Victoria's full report A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Discover how Xenium can transform your workplace:

    Beyond The Mask: Innovation & Opportunities For CRNAs
    Airway Exchange – Ep 4 – Building a Sustainable Nurse Anesthesia Workforce

    Beyond The Mask: Innovation & Opportunities For CRNAs

    Play Episode Listen Later Nov 4, 2025 36:31


    In this episode of Airway Exchange, we explore the state of the nurse anesthesia educator workforce with a special focus on faculty stabilization. We're spending time with Terrica Durbin, DNP, PhD, CRNA, FAANA, who is the Director of the School of Nursing at Western Carolina University and ​a ​Fellow ​in ​the ​AANA. A passionate advocate for rural health and the workforce in nurse anesthesia education, Terrica discusses the challenges and rewards of working in academic roles. She'll also share insights on the future of nurse anesthesia education, from faculty retention to the pressing need for mentorship. With her deep commitment to both rural health and stabilizing the workforce, Terrica provides us an invaluable perspective on the evolution of nurse anesthesia programs across the country. Here's some of what you'll hear in this episode:

    Bringing the Human back to Human Resources
    252. How Smart Employers Are Protecting Half Their Workforce feat. Cigna's Wendy Sherry

    Bringing the Human back to Human Resources

    Play Episode Listen Later Nov 4, 2025 34:22


    This week, Traci welcomed Wendy Sherry, Chief Executive Officer for Global Health Benefits within International Health at Cigna Healthcare, overseeing healthcare delivery to more than 3,700 clients in over 250 countries.With 30 years at Cigna spanning multiple leadership roles, Wendy is a strong advocate for inclusion and the advancement of women in leadership. She also serves as an advisor to Hello Heart and supports healthcare equity angels.Spoiler alert: 50% of millennial women are experiencing perimenopause symptoms right now, and by 2030, three-quarters of the global workforce will be millennials or Gen Z—meaning this isn't a women's issue, it's a business imperative.What We CoverThe inclusive leadership philosophyWhat perimenopause actually does to your body50% of millennial women have perimenopause symptomsWhich states mandate menopause workplace protectionsWhy this is a business imperative, not a nice-to-haveThe hidden cost of perimenopause stigmaHow Cigna connects employees to menopause specialistsThe talent war you're losing without these benefitsWhat to ask your benefits provider tomorrowKey Quote"If all the good ideas come from me, we are in trouble. You need to have a team that in many ways is smarter than you in certain areas, because it's all about perspective." – Wendy SherryConnect with Wendy Sherry: https://www.linkedin.com/in/wendy-sherry/ Website: https://www.cignaglobal.com/employers/na Connect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

    Public Health Review Morning Edition
    1025: From The Ground Up: PHIG In Action In Kansas

    Public Health Review Morning Edition

    Play Episode Listen Later Nov 4, 2025 5:15


    In today's installment of the PHIG Impact Report, Jade Ramsdell, performance improvement director with the Kansas Department of Health and Environment (KDHE), shares how KDHE is using the Public Health Infrastructure Grant (PHIG) to strengthen foundational public health capabilities across the state. This includes investing in its public health workforce and data modernization. This work is supported by funds made available from the Centers for Disease Control and Prevention (CDC) of the U.S. Department of Health and Human Services (HHS), National Center for STLT Public Health Infrastructure and Workforce, through OE22-2203: Strengthening U.S. Public Health Infrastructure, Workforce, and Data Systems grant. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CDC/HHS, or the U.S. Government. PHIG Partners Web Page

    The Higher Ed Geek Podcast
    Live at EDUCAUSE: Rethinking Readiness for Students in the AI-Enabled Workforce

    The Higher Ed Geek Podcast

    Play Episode Listen Later Nov 4, 2025 20:52


    In this bonus episode recorded live at EDUCAUSE in Nashville, Dustin spoke with Ryan Lufkin, VP of Global Academic Strategy at Instructure, about the current crossroads in higher ed, technology, and workforce readiness. The conversation touches on findings from the latest State of Learning and Readiness report, the real (and perceived) gaps in student skill preparedness, and why now is the time for institutions to embrace AI—not fear it. Ryan also offers a behind-the-scenes look at Canvas Career and how Instructure is broadening its mission beyond just a learning management system.Guest Name: Ryan Lufkin - VP of Global Academic Strategy at InstructureGuest Social: LinkedInGuest Bio: Ryan Lufkin is the VP of Global Academic Strategy at Instructure (makers of Canvas, the leading education technology used by schools across the country). Ryan has been working with colleges and universities in the educational technology space for over 20 years, beginning with Utah-based start-up Campus Pipeline, the first html portal for higher education. He has worked for large ERP solutions like SungardHE and Ellucian helping evolve those systems to the Cloud, driven mobile adoption in teaching and learning technology, and developed curriculum for both corporate and higher education institutions. Ryan has helped lead Canvas' evolution from an LMS to a full learning management platform to support the challenges facing colleges and universities of all sizes. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Jobshare Revolution: Flexible Work for Work-Life Balance
    Working Mom Exodus 2025 | Part 3: The Childcare Crisis

    Jobshare Revolution: Flexible Work for Work-Life Balance

    Play Episode Listen Later Nov 4, 2025 25:12


    The average full-time daycare now costs $15,000+ per child annually. For families with two kids, that's more than rent or mortgage in most states.And here's what's breaking my heart: Women who built businesses from the ground up are returning to corporate jobs just to afford childcare—keeping their businesses as side hustles. Entrepreneurs forced to pause their dreams because the math doesn't work.What if there was a way to cut childcare costs by 40% while keeping your full-time career trajectory—benefits, promotions, and all?In this episode, I'm exposing the childcare funding cliff that's forcing impossible choices—and showing you how job sharing makes care affordable while accelerating your career.In episode 54:Why the $24 billion federal funding cliff changed everything in September 2024The heartbreaking math: when earning $90K means taking home barely more than childcare costs

    ASHPOfficial
    Well-being and Resiliency in Practice: Reflections on the 2025 Implementing Solutions Workforce Summit

    ASHPOfficial

    Play Episode Listen Later Nov 4, 2025 29:56


    ASHP co-hosted an invitational summit with APhA and NABP in June 2025 to discuss workplace and well-being issues in the pharmacy workforce. In this episode, two attendees reflect on the experience and the actions of their organizations to improve the pharmacy workplace and discuss the newly released report on the 2025 Implementing Solutions summit. Learn about the new workforce summit report and actionable solutions for well-being that can implemented within an organization. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

    StudioOne™ Safety and Risk Management Network
    Ep. 554 Workplace Etiquette Guidelines for New Employees and Those New to the Workforce

    StudioOne™ Safety and Risk Management Network

    Play Episode Listen Later Nov 4, 2025 7:00


    Rancho Mesa's Alyssa Burley and Client Technology Specialist, Brenda Colby sit down to discuss workplace etiquette guidelines for new employees and those new to the workforce..Show Notes: ⁠⁠⁠⁠Subscribe to Rancho Mesa's Newsletter⁠⁠⁠⁠Host: ⁠⁠⁠⁠Alyssa BurleyGuest: ⁠⁠⁠⁠Brenda ColbyEditor: Megan LockhartMusic: "Home" by JHS Pedals, “Breaking News Intro” by nem0production© Copyright 2025. Rancho Mesa Insurance Services, Inc. All rights reserved.

    Josh Bersin
    AI Adoption and Optimism: More Power Plants, Transformed Companies

    Josh Bersin

    Play Episode Listen Later Nov 4, 2025 24:24


    AI vendors are building infrastructure, companies are shedding jobs, and we're starting to witness the most rapid business transformation in centuries. In this podcast I look back on 2025 and show you where we are – with AI transformations, the job market, and the massive organizational changes in business. And I explain the Rise of the Superworker an its impact on you. New research by Wharton shows that AI optimism and adoption is increasing dramatically. For more details, join me next week for the webcast “2025 Market Trends: AI, HR, and What's Next for 2026.” This presentation summarizes our 2025 “Year of AI Emergence” and set the stage for our big 2026 Predictions which launches in January. Are you ready for the new job market and how your HR department will change? Here are the trends and what you can expect for the year ahead. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise Of The Supermanager The Pivotal Role Of Chief HR Officer in AI Transformation Wharton Survey: AI Adoption and Optimism Is High BBC Finds That 45% of AI Queries Produce Erroneous Answers Galileo: The World's Trusted AI Agent for Everything HR Chapters (00:00:00) - The Future of AI and the Workforce(00:06:56) - Will the AI Increase Productivity?(00:09:33) - The transformation of work and the role of AI(00:10:57) - The future of the super-manager(00:13:47) - Top 10 issues for CFOs in 2021(00:16:41) - What's the future of HR?(00:18:37) - How Do I Transform HR around AI?(00:20:47) - The Skills of HR professionals in 2026

    Money Matters With Wes Moss
    Understanding AI, Workforce Shifts, and Retirement Planning with Wes Moss & Jeff Lloyd

    Money Matters With Wes Moss

    Play Episode Listen Later Nov 4, 2025 31:58


    Ready to explore retirement strategies and financial fundamentals—while making sense of AI's market influence, Federal Reserve rate cuts, and the changing world of work? In this week's Money Matters episode, Wes Moss and Jeff Lloyd translate today's financial headlines into clear, thoughtful discussion—helping listeners better understand the connections between markets, innovation, and long-term planning. • Clarify financial concepts. Hear how terms like Q ratio and basis points fit into broader market conversations and how understanding these ideas can support informed decision-making. • Balance knowledge with humor. Enjoy lighthearted moments as Wes and Jeff share Halloween stories, family costume ideas, and insights on the Super Bowl halftime show—all while keeping perspective on what really matters financially. • Explore AI's influence on the workforce. Review current data from the World Economic Forum on how artificial intelligence is shaping employment trends—highlighting both areas of automation and new job creation. • Understand AI-driven market concentration. Learn how the growth of AI-focused companies within the S&P 500 has shifted index dynamics, and how investors may think about diversification using equal-weighted ETFs, mid-caps, or small-caps. • Put Federal Reserve policy in context. Examine the Fed's latest rate cut and its historical relationship to market activity—without speculation—offering perspective on interest rate cycles and their potential economic implications. • Compare retirement savings benchmarks. Explore average 401(k) balances across generations and consider how consistent saving habits and age-based planning can contribute to financial preparedness over time. • Review Social Security updates. Understand the latest cost-of-living adjustments (COLA) and how these annual changes aim to align benefits with inflation trends. • Identify evolving industries. Discover which fields—such as healthcare, cybersecurity, agriculture, food service, and logistics—are projected to evolve as technology continues to advance. • Reframe the future of work. Look beyond AI-related concerns to discuss how innovation may shift, rather than eliminate, opportunities across multiple sectors. Stay informed, stay balanced, and stay engaged with Money Matters—where Wes Moss and Jeff Lloyd help to bring clarity and research-driven insight to your financial questions. Listen and subscribe for thoughtful conversations on markets, retirement planning, and the economy—without the hype or jargon.

    Total Information AM
    Will our economy adapt to AI in the workforce?

    Total Information AM

    Play Episode Listen Later Nov 4, 2025 14:19


    Matt Egan, CNN Business Reporter joins to talk about AI coming into the workplace and the CEO of Goldman Sachs is not worried about it.

    Searching in San Diego
    E72: Augmenting, Not Replacing: Using AI to Empower Workforce Professionals

    Searching in San Diego

    Play Episode Listen Later Nov 4, 2025 17:48


    In this episode, host Jonathan Overall speaks with Brandon Tigges, CEO and Co-Founder of Job Machine, an AI-powered platform transforming how workforce organizations place people in jobs. Recorded live at the CWA Meeting of the Minds Conference in Monterey, they explore how Job Machine automates key parts of the job search—creating resumes, applying to positions, scheduling interviews—so career services teams can focus on human connection rather than data entry. Brandon shares how AI can augment, not replace, workforce professionals, the impressive placement results achieved with partners like Goodwill Southern California, and his company's big, audacious goal: making it possible for any American who wants a job to get one.

    HR ShopTalk
    Generation Numb: Exhaustion and Overwhelm in the Workforce - with Josh Cardoz

    HR ShopTalk

    Play Episode Listen Later Nov 4, 2025 24:26


    Feeling overwhelmed at work isn't the same as feeling burned out. What's happening right now might be worse.Josh Cardoz, Chief Creative and Learning Officer at Sponge, recently wrote a white paper called "Mobilising Generation Numb" that captures what's he believes is really going on in workplaces. And it resonates. People are showing up but they're detached. They're going through the motions without bringing their best selves. And it's not just a few people - it's happening at scale.We talk about the data showing that employees are cynical, exhausted, overwhelmed, and seeking community in ways we haven't seen before. Twenty percent of the workforce experiences daily loneliness. Forty-five percent of organizations report low trust cultures. During the pandemic, we saw five years of digital transformation happen in 30 days, and that pace never slowed down.Josh explains what "enshittification" means and how it's affecting our work lives. He also offers practical advice for HR professionals who want to actually help their people instead of just checking compliance boxes.This is about understanding what's really happening with your workforce and doing something useful about it.**Connect with Josh and Sponge**White paper: https://www.spongelearning.com/en/meet-generation-numbConnect with Josh: https://www.linkedin.com/in/joshcardoz/Sponge Learning: https://www.spongelearning.com/**Connect with Andrea**Website: https://thehrhub.ca/LinkedIn: https://www.linkedin.com/in/andrea-adams1/

    Public Health Insight
    Building Public Health Workforce Capacity To Advance Health Equity

    Public Health Insight

    Play Episode Listen Later Nov 4, 2025 25:19


    How do we move from talking about health equity to making it a reality in public health practice? In this episode, we dive into the findings of the report ‘From Words to Action: Equipping the Public Health Workforce to Advance Health Equity.'In this episode of Public Health Insight Podcast, Dr. Jamila Porter and Kay Schaffer share their insight on what it really takes to embed equity into the daily work of public health professionals.References for Our Discussion◼️From Words to Action: Equipping the Public Health Workforce to Advance Health Equity◼️40 Under 40 Spotlight: Jamila Porter◼️PH WINS DashboardGuest◼️Jamila Porter DrPH, MPH, Chief of Staff◼️Kay Schaffer, Research and Evaluation OfficerHost & Producer(s)◼️ Gordon Thane, BMSc, MPH, PMP®Production Notes◼️ Music from Johnny Harris x Tom Fox: The Music RoomSubscribe to the NewsletterSubscribe to The Insight newsletter so you don't miss out on the latest podcast episodes, live events, job skills, learning opportunities, and other engaging professional development content here.Leave Us Some FeedbackIf you enjoy our podcasts, be sure to subscribe and leave us a rating on Apple Podcast or Spotify, and spread the word to your friends to help us get discovered by more people. You can also interact directly with the podcast episodes on Spotify using the new “comment” feature! We'd love to hear what you think.Send us a Text Message to let us know what you think.

    The Mike Hosking Breakfast
    Michael Gordon: Westpac Senior Economist on the unemployment rate being expected to hit 5.3%

    The Mike Hosking Breakfast

    Play Episode Listen Later Nov 4, 2025 3:12 Transcription Available


    Unemployment's set to edge higher despite signs of the job market improving. Stats NZ data, due out this morning, is expected to show the unemployment rate reached 5.3% in the September quarter. That's up from 5.2% in the June quarter. Westpac Senior Economist Michael Gordon told Mike Hosking the unemployment rate would be even higher if more young people were in the labour market. He says they've been first on the chopping block as the economy slowed, so many have gone back into school and aren't seeking work. LISTEN ABOVE See omnystudio.com/listener for privacy information.

    The POZCAST: Career & Life Journeys with Adam Posner
    TA on the Front Lines: Panda, 7-Eleven, Champions Group & CoverGenius - LIVE from RecFest 2025

    The POZCAST: Career & Life Journeys with Adam Posner

    Play Episode Listen Later Nov 3, 2025 53:53


    Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com  Chapters / TimestampsJoey Lee — Panda Restaurant Group00:40 – Joey Lee joins: falling into TA & purpose of helping people02:36 – Scale at Panda: ~3,000 store openings; ~100 corporate roles03:20 – Org design: corporate TA vs. field recruiters03:55 – Budget realities & operator-funded recruiting04:25 – Boots-on-the-ground sourcing: competitors, BOGO cards, observing service04:56 – Hiring recruiters: “Tell me your story” & entrepreneurial mindset05:45 – From transactional to transformational recruiters (driver's seat)06:40 – Culture & authenticity: show up as your true self07:20 – Purpose-driven, people-first candidate experience (white-glove basics)08:35 – Tech & AI: transactional roles will be automated; elevate or be replaced09:41 – Digital recruiter clones? Promise and fears10:15 – Hot Takes: Open-to-Work ✅ | Sourcing vs. Closing (closing) | Referrals ~60% | Hot dog = sandwich | Favorite Panda orderRachel Allen — 7-Eleven12:06 – Rachel Allen returns: AI hype, compliance “gray zone,” and lessons learned13:25 – Don't start with an “AI strategy”; start with a business problem14:40 – Store hiring: 95% automated; leaders own outcomes; AI as enabler15:40 – Keep the interview human; automate scheduling & access16:30 – 24/7 candidates: assistants engage at 3am (Paradox “Rita”)17:30 – Workforce planning: total work vs. workforce; assistants as a channel18:40 – Data signals: speed, quality of submissions, retention, QoH19:41 – Internal mobility: removed manager-permission barrier to apply20:44 – Turnover trending down amid broader initiatives21:20 – Hot Takes: Always-be-closing from first touch; favorite interview Q: “Greatest misconception about you?”22:29 – Being human as the differentiator; team shoutouts & North Star24:22 – Where to find Rachel / 7-Eleven CareersBrandon Davis — Champions Group (Skilled Trades)24:40 – What Champions Group does; 2,500 employees, 19 brands25:30 – TA structure: divisions; early-career training programs (300 hires)26:10 – Sourcing where trades talent actually is: schools, military, word-of-mouth27:40 – Tech adoption: reduce fear by showing efficiency gains28:15 – Practical AI for recruiters: notes, summaries, reverse-engineering avatars29:10 – Brandon's path into TA (ops → marketing → HR → TA leader)30:32 – From “more candidates” to “better candidates” in two years31:15 – Quality of submission > quality of hire (and where TA ownership ends)32:57 – What makes a great recruiter: personality, storytelling, fast hook34:35 – What keeps him up at night: channel ROI & data-driven decisions35:19 – Hot Takes: Open-to-Work ✅ | Closing > Sourcing | Least-favorite Q: “What motivates you?” | Hot dog = sandwich | Where to find BrandonGreg Russell — CoverGenius36:20 – Greg Russell joins: coaching recruiters, storytelling & mindset37:41 – Burnout & rejection: give feedback at scale; never ghost after contact39:45 – ATS automation basics: close the loop, even with templates41:20 – Offer feedback with boundaries; avoid the endless loop42:28 – “Signal”: richer debriefs, calibration, transcripts > vague notes44:20 – Tech stack: ATS with built-in note-taker (transcripts/video in profile)45:40 – Debriefs aren't a democracy: hiring manager owns the decision47:11 – The AI bloom: noisy market now, consolidation later — lean in49:00 – What Greg hires for: storytelling + growth mindset + tech curiosity51:20 – Pay transparency song-and-dance & expectation management52:10 – Best career advice: treat people like adults; trust cultures win53:29 – Outro & where to find Greg

    Public Health Review Morning Edition
    1024: Best of PHRME: Rural Health Priorities, Nursing Workforce Focus

    Public Health Review Morning Edition

    Play Episode Listen Later Nov 3, 2025 4:23


    On today's 'Best Of PHRME' episode, ASTHO revisits an interview with Dan Edney, ASTHO member and state health officer with the Mississippi Department of Health, who explains what the state is doing to meet the public health needs of rural communities across the state. This episode also features a segment with Shirley Orr, executive director of the Association of Public Health Nurses and lead speaker for ASTHO's Public Health Nursing Workforce Learning Lab series, who discusses what motivates nurses to enter the public health field. The fifth and final webinar in the series is scheduled for Nov. 19 at 3 p.m. ET. ASTHO Public Health Nursing Workforce Learning Lab Sustaining Accreditation Through Smart Documentation Systems

    Subject to Talent
    Bringing Unity to the Workforce

    Subject to Talent

    Play Episode Listen Later Nov 3, 2025 32:17


    As organizations traverse the shifting talent market and assess the challenges they face in getting work done, finding solutions with an experienced partner could become a business imperative. With the Unity Workforce Solution, businesses could increase their competitive edge by developing strategies built from the combined knowledge and experience of Populus Group and Allegis Global Solutions. Executive Director of Client Delivery for Unity Workforce Solution Kathy Clem hosts Populus Group Co-Founder and President Bobby Herrera in this insightful discussion on how collaboration can reshape the future of work.

    AI and the Future of Work
    360: From Automation to Accountability: AI Governance, Hybrid Workforce Security, and Trust with Dennis Kozak, Ivanti CEO

    AI and the Future of Work

    Play Episode Listen Later Nov 3, 2025 38:47


    Dennis Kozak is the CEO of Ivanti, a leading enterprise IT and security company generating over $1 billion in annual revenue and serving more than 40,000 customers. He previously served as Ivanti's COO after holding senior leadership roles at Avaya. Earlier in his career, Dennis spent nearly 23 years at CA Software (now Broadcom), where he led global partnership sales and services teams. He holds a BS in Accounting from St. Joseph's University in Long Island.In this conversation, we discuss:Dennis's leadership journey from CA Technologies and Avaya to becoming CEO of Ivanti, and what prepared him to lead a billion-dollar IT security companyWhy convergence between cybersecurity and IT operations is accelerating, and how Ivanti is positioning itself at the center of that shiftThe impact of generative AI on IT support, including how Ivanti is building AI agents to handle routine tickets and empower human techniciansHow organizations can reduce cyber risk by closing visibility gaps and simplifying their tech stackThe challenges of securing distributed workforces in a hybrid world, and why automation is critical to stay ahead of threatsWhy Dennis believes the future of enterprise IT is about blending user experience with security, not choosing between themResources:Subscribe to the AI & The Future of Work NewsletterConnect with Dennis on LinkedInAI fun fact articleOn How to Reimagine Fan Experiences and Digital Transformation.

    Inspired!
    Inspired Leadership: From Workforce to Workflow: Redefining HR in the Age of AI

    Inspired!

    Play Episode Listen Later Nov 3, 2025 31:33


    Host Jaime Klein sits down with Senior Talent and Strategy Executive, Elaine Mason for a candid conversation on how HR can thrive in an AI-driven, adaptive workplace. Together, they unpack how leaders can balance technology with humanity, strengthen workforce well-being, and position HR as a strategic force in shaping the future of work. 

    Labor History Today
    The Untold Story of John Henry

    Labor History Today

    Play Episode Listen Later Nov 2, 2025 26:11 Transcription Available


    On this week's Labor History Today: Our friends at America's Workforce mark Halloween with a chillingly real tale — the untold story of John Henry and his lasting legacy on labor. Host Ed “Flash” Ferenc talks with historian Scott Nelson of the University of Georgia, author of Steel Drivin' Man: John Henry, the Untold Story of an American Legend. Nelson uncovers the truth behind the legend of John Henry — a 19-year-old Black convict laborer who died driving steel in a Virginia railroad tunnel — and how his story still echoes through labor history. Plus: Labor History in Two! on the 1835 Philadelphia general strike for the ten-hour day. Questions, comments, or suggestions are welcome, and to find out how you can be a part of Labor History Today, email us at LaborHistoryToday@gmail.com Labor History Today is produced by the Labor Heritage Foundation and the Kalmanovitz Initiative for Labor and the Working Poor. #LaborRadioPod #History #WorkingClass #ClassStruggle @GeorgetownKILWP #LaborHistory @UMDMLA @ILLaborHistory @AFLCIO @StrikeHistory #LaborHistory @wrkclasshistory

    TechFirst with John Koetsier
    Amazon, NVIDIA, and a new "physical AI" fellowship

    TechFirst with John Koetsier

    Play Episode Listen Later Nov 1, 2025 17:40


    What happens when Amazon, NVIDIA, and MassRobotics team up to merge generative AI with robotics?In this episode of TechFirst we chat with Amazon's Taimur Rashid, Head of Generative AI and Innovation Delivery. We talk about "physical AI" ... AI with spatial awareness and the ability to act safely and intelligently in the real world.We also chat about the first cohort of a new accelerator for robotics startups.It's sponsored by Amazon and NVIDIA, run by MassRobotics, and includes startups doing autonomous ships, autonomous construction robots, smart farms, hospital robots, manufacturing and assembly robots, exoskeletons, and more.We talk about:- Why “physical AI” is the missing piece for robots to become truly useful and scalable- How startups in Amazon's and NVIDIA's new Physical AI Fellowship are pushing the limits of robotics from exoskeletons to farm bots- What makes robotic hands so hard to build- The generalist vs. specialist debate in humanoid robots- How AI is already making Amazon warehouses 25% more efficientThis is a deep dive into the next phase of AI evolution: intelligence that can think, move, and act.⸻00:00 — Intro: Is physical AI the missing piece?00:46 — What is “physical AI”?02:30 — How LLMs fit into the physical world03:25 — Why safety is the first principle of physical AI04:20 — Why physical AI matters now05:45 — Workforce shortages and trillion-dollar opportunities07:00 — Falling costs of sensors and robotics hardware07:45 — The biggest challenges: data, actuation, and precision09:30 — The fine-grained problem: how robots pick up a berry vs. an orange11:10 — Inside the first Physical AI cohort: 8 startups to watch12:25 — Bedrock Robotics: autonomy for construction vehicles12:55 — Diligent Robotics: socially intelligent humanoids in hospitals14:00 — Generalist vs. specialist robots: why we'll need both15:30 — The future of physical AI in healthcare and manufacturing16:10 — How Amazon is already using robots for 25% more efficiency17:20 — The fellowship's future: expanding beyond startups18:10 — Wrap-up and key takeaways

    The Green Insider Powered by eRENEWABLE
    Sustainable Houston: AI, Workforce, and Carbon Goals

    The Green Insider Powered by eRENEWABLE

    Play Episode Listen Later Oct 31, 2025 14:20


    Alissa Nixon shared her background at Siemens, where she has worked in various sectors including oil and gas, automotive, and chemicals, and highlighted her involvement in sustainability initiatives and educational boards. Alissa shared her background at Siemens, highlighting experience in oil and gas, automotive, chemicals, sustainability initiatives, and educational boards. … The post Sustainable Houston: AI, Workforce, and Carbon Goals appeared first on eRENEWABLE.

    big city small town with Bob Rivard
    144. Building the South Side — How JCB Is Bringing 1,500 Jobs to San Antonio

    big city small town with Bob Rivard

    Play Episode Listen Later Oct 31, 2025 22:36 Transcription Available


    This week on bigcitysmalltown, we examine one of the most significant recent developments in San Antonio's advanced manufacturing and economic landscape: the arrival of JCB Texas. British construction equipment manufacturer JCB broke ground on a new plant on the city's south side in 2023—an investment that promises to bring 1,500 new jobs to the area and reshape the region's industrial ecosystem.Bob Rivard sits down with David Carver, operations director for JCB Texas, to discuss the progress on the massive 400-acre manufacturing site, JCB's philosophy on workforce development, and why San Antonio's south side was chosen for this major expansion. Carver, who relocated from JCB's UK headquarters to oversee the project, provides insight into the company's long-term commitment to the local community, hiring timelines, and what the day-to-day experience will be for the plant's future employees.They discuss:• The current status and ambitions for JCB's San Antonio facility• Workforce needs—from welders and forklift drivers to engineers—and how locals can apply• JCB's approach to training, career progression, and the influence of the company's UK-based educational academy• The expected impact on local suppliers and the broader regional economy• Collaboration with other major employers like Toyota, and the company's strategy to “manufacture and sell where we build”• The role of global trade dynamics and tariffs in JCB's U.S. expansionFor San Antonians interested in the city's economic development, workforce opportunities, and the future of advanced manufacturing on the south side, this episode provides in-depth perspective from the leader at the center of one of the city's most watched projects.RECOMMENDED NEXT LISTEN:▶️ #125. The Man Behind Brooks: How Leo Gomez Reimagined the Southside – Dive deeper into San Antonio's south side resurgence with host Bob Rivard and Brooks Development Authority CEO Leo Gomez. This episode unpacks the transformation of Brooks from military base to thriving community hub—highlighting the visionary leadership, strategic investments, and partnerships shaping new opportunities for local residents and businesses.-- --CONNECT

    WSJ What’s News
    How AI is Tearing Through The White-Collar Workforce

    WSJ What’s News

    Play Episode Listen Later Oct 29, 2025 15:09


    A.M. Edition for Oct. 29. It has been a tough month for the white-collar workforce, as companies including Amazon, United Parcel Service and Target all announced layoffs. WSJ's Chip Cutter explains how a new normal is emerging for a leaner workforce, driven in part by artificial intelligence. Plus, the Federal Reserve will announce its latest policy decision today. WSJ's Nick Timiraos explains what central bankers are weighing amid a government shutdown that is leaving a gap in the official data. And, with over three thousand billionaires on the planet, Americans are dominating their collective wealth. Caitlin McCabe hosts. Sign up for the WSJ's free What's News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices