A podcast for anyone interested in the restaurant industry. Restaurant tips for owners and managers. Reviewing & interviewing anyone from top 100 restaurants in the world to local independently owned restaurants.
Just wanted to say hi and see what’s on your mind! Let me know!
What are your thoughts? Let me know! @mthorpxxi
www.capstonehospitality.net for your free food safety posters emailed to you. Just ask!
Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media https://bluelight.media/ https://bluelight.media/advanced-instagram-guide-for-business/ https://www.instagram.com/bluelightoc/ innovation + ❤︎ creative content • customized marketing • digital branding we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good. 4. What is one of the most important lessons a restaurant owner needs to learn when marketing their restaurant? Execute within your four walls first.
Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media https://bluelight.media/ https://bluelight.media/advanced-instagram-guide-for-business/ https://www.instagram.com/bluelightoc/ innovation + ❤︎ creative content • customized marketing • digital branding we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good. 3. What are 3 ways to improve a restaurant’s culture? How can an owner/chef make a difference for their team? First and foremost, have a foundation and a set of values that everyone can be accountable to. What is the story of your restaurant? How is this communicated to the team from the top down? Does your restaurant push to rise above difficult circumstances or to merely weather the storm? Once you have established your values and your story, everything afterward must map that. Ho
In this episode I discuss; How can a restaurant go from offering a deal on the first visit to a customer paying full price? Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media https://bluelight.media/ https://bluelight.media/advanced-instagram-guide-for-business/ https://www.instagram.com/bluelightoc/ innovation + ❤︎ creative content • customized marketing • digital branding we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media https://bluelight.media/ https://bluelight.media/advanced-instagram-guide-for-business/ https://www.instagram.com/bluelightoc/ innovation + ❤︎ creative content • customized marketing • digital branding we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
Crazy Valentine’s Day being on Wednesday! Are you ready for a week long marathon?
There’s a story behind every plate. What goes in to getting these crafted dishes or drinks in front of you? It’s a whole host of people, processes, and pain. The restaurant industry is demanding and lends itself to many different types of outlets or potential problems. How do you handle the stress? How do you help your people succeed despite the circumstances? You are valuable and you are capable. You’re going to fail. Accept your L as a Learning experience and it’s never a loss. Leadership never stops. Twitter @mthorpxxi instagram @mthorpxxi www.capstonehospitality.net
You have to let go to grow! Know your strengths and the strengths of those around you. Develop training programs around your vision but allow room for others ideas and input. Otherwise you’ll be on the hook 100% of the time and you’ll never advance. Find me on Twitter & Instagram @mthorpxxi LinkedIn Mike Thorp www.capstonehospitality.net
15 Minutes. $25. Your demographics in your radius. All done from your smart phone.
Hospitality is the intangible. We underestimate the tiniest personal touch.
Remember that this time of year is full of ups and down for everyone on your team. Stay focused on the guests you have not the ones you don’t. Let’s have a great week!
Your results are your own BUT you can't get them alone. Find the strength of your people and let them grow while you grow your business! If you know what to do, do it, please! If you don't, I'm here to help. Twitter @mthorpxxi Instagram @mthorpxxi I respond 100% DMs are always open www.capstonehospitality.net Mike@capstonecompanies.net
Improving Culture in your Restaurant (or business)
How to handle the inevitable problems of running a business but come out better for them on the other side.
From washing dishes at a local cafe to being a partner with a national brand and giving it all up to take a chance and launch my own business. Why I started my business in restaurant consulting.
To Enter ; Take a screen shot showing that you're subscribed to the Restaurant Report Podcast Tweet the screen shot to @mthorpxxi Or Add the screen shot to an Instagram story and tag me Winners will be announced Monday Winners get... Extreme Ownership: How U.S. Navy SEALs Lead and Win Jocko Willink, Leif Babin Macmillan, Oct 20, 2015 - Biography & Autobiography - 298 pages 2 Reviews The #1 New York Times bestseller Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails.Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After
How to deal with negative online reviews effectively
Guy Fieri closing his Times Square Restaurant Another illness scare at Chipotle Sadly a restaurant fire in Mumbai kills 15
Taking Care of Yourself During Busy Times & Molecular Gastronomy for Anyone in 2018
Your Guests Experience will never Exceed Your Employees Experience
Different forms of communication in different areas of your restaurant
2017 saw 33 M&A's most recently Arby's purchasing Buffalo Wild Wings for $2.9m. Are there more to come in 2018? Why is this happening? Let me know your thoughts This podcast on Anchor Mike Restaurants Twitter Instagram Snapchat Anchor MThorpXXi
I dive into ways to turn your mind off but still stay in the industry. Netflix suggestions include Chefs Table, Grant Achatz, Gaggan, Dan Barber, Nancy Silverton. Also check out For Grace, Noma The Perfect Storm & Ants on a Shrimp-A Noma Documentary. Let me know that you think and what you want to hear about! Follow me and call in on Anchor, I'm on Twitter & Instagram @mthorpxxi and I love to chat.
Learn why and how systems can provide structure and consistency to your business operations and finances. Questions? Feel free to ask I'm happy to help! Mike@capstonecompanies.net Instagram Capstone Hospitality Twitter & Instagram @mthorpxxi
Specifically focused on some of the advantages that independent restaurants have over national brands. If you are an independent restaurant I want to see you succeed and grab the market share that national brands are vulnerable to. DM on Instagram if you want to continue the message! @capstonehospitality @mthorpxxi
Explores scenarios on how to improve the culture in your business.
Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers
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