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With over 30 years experience, David Lewis & Associates has worked aggressively toward the ultimate in Fixed Ops Training. Our specialists and our extensive research with service customers and dealership staff have produced and developed material that has proven successful when used in dealerships for the past three years. DLA Fixed Ops Training is exceptional and carries a track record for growth. Customized for each Dealership and Individual Personalities. DLA’s Fixed Ops In-Dealership Program is a minimum of 2 days per month. 80-90% of our training is on the lane working with Managers, Advisors, Dispatchers, Appointment Setters and Technicians. The Program covers everything from the Customer to Profits.

David Lewis explains why he doesn't recommend you give a price over the phone or via email and shares tips on how to get your buyer into the dealership.

This Pod Session comes from an episode of Straight Talk with David Lewis | CBT. David discusses how high turnover is costing dealers billions in dealership profitability.

David Lewis & Associates is highlighting those who have left their mark on the automotive industry. Our first interview is with Mr. Chris Saraceno, Vice President & Partner at Kelly Automotive Group in Lehigh Valley Pennsylvania and Best Selling Author Of The TheoryOf5. In this discussion, Mr. Saraceno explores the importance of sales training, the future of the automotive industry, what Millennial's expect and how to coach them. We hope you find this video informative.

From November 5th's episode of Straight Talk, David gives his best tips to inspire customers during one of the most important parts of your presentation, the vehicle walk-around.

This session our guest is Tony Giampietro from Gatehouse Auto Advertising Agency. Tony offers insight on reading your dealership’s Google Analytics, predictive modeling, micro-moments, gaining market share in your battleground zip codes and the best strategies to drive customers to YOUR VDPs.

Industry Summit brings the industry’s leading trainers, experts, and thought leaders together in one place, creating an event no dealer can afford to miss. Earlier this October, David spoke to a group of F & I professionals about handling the customer’s objections and how to increase profitability.

This episode is a rebroadcast of an interview that originally aired on CBT Automotive Network with Jim Fitzpatrick. In this segment Jim and David discuss how the habits of the modern-day car shopper has changed and the importance of training for your employees. Jim leads off the conversation by asking David his thoughts on the lack of efforts when it comes to sales training, and brings attention to how dealers are not spending as much time, money or resources to ensure their sales associates are being provided proper training.