Podcasts about dispatchers

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Best podcasts about dispatchers

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Latest podcast episodes about dispatchers

Finding Your Way Through Therapy
Trust Is Earned Before Therapy Can Work

Finding Your Way Through Therapy

Play Episode Listen Later Jun 10, 2026 30:58 Transcription Available


Send us Fan MailYou can build the best peer support team on paper, fund the best wellness initiatives, and still miss the people who are hurting the most. That's where this conversation with Dr. Stacey Raymond goes, and we don't stay polite about it. We talk about why first responder mental health needs to start at the academy level, with a clear warning: the job will expose you to traumatic events, and it will change your sleep, your relationships, and how you see the world. We also get specific about a topic that frustrates a lot of officers and clinicians alike: what “vetted therapist” should actually mean. If you're a clinician who wants to work with police, fire, EMS, or dispatch, cultural competence isn't a buzzword. It's ride-alongs, learning how calls really flow, understanding why police often don't get to process between calls, and recognizing how trust is earned minute by minute. Along the way we highlight the hidden load carried by 911 dispatchers, including relentless exposure to crisis audio, limited movement, and little closure due to HIPAA. Then we zoom out to leadership and risk. Chiefs and supervisors often want certainty about who is “safe,” but human behavior is dynamic and can shift fast with substances, gambling addiction, and life stress. Dr. Raymond shares research using the ACEs questionnaire and adult attachment patterns, showing how certain adverse childhood experiences correlate with avoidant, mistrustful coping, meaning some officers will bypass peer support and refuse therapy even when they know they're struggling. If you care about police wellness, first responder resilience, EMDR-informed trauma treatment, and building a culture where getting help doesn't feel dangerous, hit play. Subscribe, share this with someone in public safety, and leave a review so more people can find the conversation.To reach Stacy, please go to her website: https://www.drstacyraymond.com/Her Instagram is https://www.instagram.com/stacyshrink1414/You can buy her book hereDeemedFit: First Responder OwnedWe are a first responder owned company looking to get first responders in the best mental shape.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast

The Rizzuto Show
911 Hang-Up Horror: The Dispatcher Who Didn't Care

The Rizzuto Show

Play Episode Listen Later Jun 4, 2026 26:40


Today's episode starts with a story so outrageous it sounds made up: a Houston 911 dispatcher who admitted she hung up on thousands of emergency callers because she simply "didn't want to talk to anyone." The gang dives into the unbelievable details, the real-life consequences, and the even more unbelievable punishment she received. It's one of those stories that leaves everyone asking the same question: "Wait... that's it?"From there, things take the exact turn you'd expect from The Rizzuto Show—which is to say, absolutely none of us stay on topic for very long.The crew gets into a surprisingly honest conversation about grief after a listener asks whether using dark humor to cope with losing a parent is normal. What follows is a heartfelt, hilarious, and occasionally concerning discussion featuring dead-dad jokes, funeral stories, family reactions, and proof that sometimes laughter is the only thing keeping the wheels attached. Somehow, this emotional conversation also leads to a search party for a missing Jeff Burton cardboard cutout. Because of course it does.Elsewhere in the episode:A listener shares their family's connection to cockfighting.The gang revisits a casino jackpot controversy involving a self-excluded gambler.A debate erupts over whether companies should cover full restaurant tips while employees travel.A listener presents one of the most divisive "Would You Rather?" questions we've heard in a long time: $50 off every purchase forever... or 50% off everything forever?Rizz develops a questionable business model involving gas stations, gum, and financial independence.King Scott somehow turns the hypothetical into a billion-dollar empire.Everyone discovers that Rizz may be the only person capable of choosing the mathematically worse option and defending it for twenty straight minutes.And just when you think things can't get any weirder, the conversation shifts to a life-changing offer: one million dollars tax-free—but your legal name becomes "Shart" forever. No nicknames. No take-backs. Just Shart. The arguments that follow may be some of the strongest legal and financial analysis ever performed by a group of radio professionals who absolutely should not be giving financial advice.This daily comedy show delivers everything you'd want from The Rizzuto Show: bizarre news, ridiculous hypotheticals, listener emails, dark humor, unexpected life lessons, and a healthy amount of chaos. If you enjoy a daily comedy show where serious topics collide with absolute nonsense, you've found your people.Whether you're here for weird news, funny stories, celebrity-adjacent nonsense, or simply to hear grown adults debate the economics of buying gum for a living, this daily comedy show has you covered.Follow The Rizzuto Show → https://linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → https://1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Six-Figure Trucker
EP181: New to Driveaway, Not New to Hustle with Sherrod Henry

Six-Figure Trucker

Play Episode Listen Later Jun 4, 2026 16:58


He may be new to Driveaway Trucking, but Sherrod Henry isn't new to the hustle! In fact, his high motor is one reason why his foray into this space has been so successful. He's a Class A driver who's spent almost a decade behind the wheel in Trucking. In today's conversation, Sherrod talks about his Amazon Hub, his experience in trucking, and his newfound affinity for Driveaway. He also shares insights into the importance of planning, dispatcher relationships, and other valuable topics. We're pleased to welcome Sherrod Henry to the show on today's episode of the #sixfiguretrucker. Show Notes Sherrod's Amazon Hub (1:06) Background in Trucking and foray into Driveaway (2:52) The Importance of Planning and the Bonus when you do (4:44) What's the difference between Freight & Driveaway Trucking? (7:58) A good relationship with Dispatchers is crucial (9:27) Utilizing a Chase Car (11:31) Learning Driveaway Secrets (13:26) Sherrod pitches Driveaway and John teases next week (15:07) Keep Trucking, Sherrod! The Six-Figure Trucker is a weekly podcast about driveaway trucking brought to you by Norton Transport. For more information or to subscribe, please visit Six-FigureTrucker.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Lombard Trucking
Vojin Premovic - A Dispatcher Who Went on a 400km Pilgrimage to the St. Basil of Ostrog Monastery

Lombard Trucking

Play Episode Listen Later May 22, 2026 58:56


Vojin Premovic is a dispatcher based in Niš, Serbia. He joins the show to tell his story, and it's one not dissimilar to what many Americans his age have lived. We talk faith, freight, and fitness, and dive into a pilgrimage he took that was over 400km, which is 250 miles, with a diverse group of men. An 11 day journey in total, an incredible feat, with a powerful message and feeling to be had at the "Finish Line"You can follow Vojin on his future adventures and pilgrimages on Instagram at @vojcanisLike my teeshirt? Support the guys at Slav Supply @ www.slavsupply.comNeed truck parking? Go to www.truckparkingclub.com and use the promo code lombard25 for $25 off your next booking!Want to help change the culture of health and fitness in trucking? Support Project61 at www.project-61.org

Six-Figure Trucker
EP179: From Owner-Operator to Driveaway Pro with Earnest Walker

Six-Figure Trucker

Play Episode Listen Later May 8, 2026 16:14


Our guest today is a 14-year Class A driver with multiple certifications (CNG, manual, right-hand drive, specialty, etc) and some Class A stats. He currently boasts a 100% check-in rate, 90% completion, 79% on-time for the year, and 100% on-time in April. Earnest Walker is his name, and on today's episode, he shares the strategies and tactics he's learned over many years and through different vantage points in the world of trucking. Once an owner-operator, Earnest tested the waters of driveaway trucking after a breakdown. After experiencing driveaway with Norton and the money he could make, he left owner-operating for good. Now, after 16 months in singles, he is prepared to make another transition to the world of decking. As John will say, he's what you call “a complete driver” who has seen it all and can do it all. Go behind the wheel with Earnest Walker on today's edition of the #SixFigureTrucker. Show Notes: Welcoming Earnest Walker to the Show! (0:50) Class A stats! (2:29) Background, Qualifications, and journey to Driveaway Trucking (5:19) Relationship with Dispatchers (11:47) A Wild and Windy Story from the Road (12:55) Teasing next week's continued conversation (14:46) Keep Trucking, Earnest! The Six-Figure Trucker is a weekly podcast about driveaway trucking brought to you by Norton Transport. For more information or to subscribe, please visit Six-FigureTrucker.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Finding Your Way Through Therapy
A Paramedic's Turning Point After A Suicide Scene

Finding Your Way Through Therapy

Play Episode Listen Later May 6, 2026 32:56 Transcription Available


Send us Fan MailOne call can change the way you breathe, drive, sleep, and even trust your own judgment. I sit down with paramedic Emma Irwin to talk through a suicide scene that hit hard, the moment she cried on scene, and the quiet belief that too many first responders carry: “I should be able to handle this.” We name what that pressure does to police, fire, EMS, dispatchers, and paramedics when trauma exposure finally breaks through the professional mask. Emma walks me through what happened after the call, including delayed PTSD symptoms that showed up weeks later: rising anxiety at work, a medication error that signaled something was seriously off, panic attacks leaving the house, and relentless intrusive images. We get specific about the difference between suicidal intent and intrusive trauma thoughts, and why honesty is the fastest path to real help. We also talk about debriefing, why going straight from a traumatic job to the next call can make things worse, and how workplace culture can either protect people or push them into silence. We spend time on practical coping mechanisms that don't cause more damage, especially peer support, self awareness, and the power of someone simply asking, “Are you OK?” Emma shares how EMDR therapy helped her process the scene, regain a sense of control, and ultimately rethink her career in a way that protects her mental health. We also address an uncomfortable but real part of EMS life: sexual harassment in the service, why “everyone knew” is not an excuse, and how reporting can change a station for the better. If you care about first responder mental health, paramedic PTSD, suicide prevention, and building teams where people can speak up early, this conversation is for you. Subscribe, share this with a teammate, and leave a review so more responders can find it when they need it most.Support the showYouTube Channel For The Podcast

The Oakley Podcast
291: How Oakley Keeps Drivers Rolling: Behind the Scenes at Port 33

The Oakley Podcast

Play Episode Listen Later May 6, 2026 26:01


This week on the Oakley Podcast, Jeremy Kellett takes the Oakley Podcast on the road to the Port 33 terminal in Catoosa, Oklahoma to introduce listeners to dispatchers Bennett Potter and Ray Steuber. They share their backgrounds from Bennett's path through the Army and graphic design into trucking, to Ray's move from Wisconsin and prior experience dispatching frack sand, as well as their personal lives, hobbies like pickleball, fishing, and trading cards, and what their weekends look like. The conversation dives into the realities of dispatching at Oakley: managing 40–50 drivers each, constant phone calls, planning loads around hours of service, emphasizing safety at dump sites, and balancing regulations with the human limits of fatigue. They discuss building trust and communication with drivers, why some owner operators leave (often pay expectations and home time), and how Oakley's higher standards and dependable drivers make the job rewarding. The key takeaway for listeners is a clearer picture of the people and pressures behind the scenes in dispatch, and how much effort goes into keeping drivers safe, productive, and supported. Key topics in today's conversation include: Welcome to Today's Episode with Bennett and Ray (0:42)   Why Listeners Want to Meet Oakley Employees (4:15)   Bennett and Ray's Hobbies and Life Outside of Oakley (8:07) Daily Responsibilities of Oakley Dispatchers and Planning Loads (11:23) Oakley Standards, Quality of Trucks, and Dependable Drivers (13:33) Balancing Legal Hours With Human Fatigue and Real World Limits (16:22) Different Work Preferences for Staying Out vs Going Home Weekends (18:44) High Call Volume, Prioritizing Emergencies, and Juggling Problems (0:21:28)   Future at Oakley, Growth Plans, and Keeping Drivers Busy (23:00) Human Side of Dispatchers and Appreciation for Their Work (23:52) Final Thoughts and Takeaways (25:13) Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Finding Your Way Through Therapy
Paramedic Trauma And The Moment It Hit

Finding Your Way Through Therapy

Play Episode Listen Later Apr 29, 2026 24:04 Transcription Available


Send us Fan MailA lot of people assume first responder stress is mostly about what you see on calls. Emma Irwin, a UK paramedic who worked both London and Kent, helps us name the other half of the story: the system you work inside. We compare how ambulance “trusts” operate, what shifts when call volume spikes, how response targets change the feel of a day, and why a 30-minute transport can be a big deal when it reshapes decisions about hospitals versus community care. If you care about EMS leadership, paramedic wellness, or first responder mental health, these details are the difference between surviving a career and being quietly worn down by it. We also get honest about mental health services and the messy middle between “help exists” and “help works.” We talk NHS talking therapies, long waiting lists, and why people sometimes miss appointments or struggle to engage even when support is offered. From there we move into therapy fit, trust, and what happens when your options are limited, whether you live in a rural area in the US or a crowded city with overwhelmed providers. The conversation turns deeply personal as Emma explains how cumulative exposure builds over time, especially for clinicians who began during COVID, and how one unexpected call can flip the switch into PTSD. We don't treat trauma like a headline. We treat it like a real nervous-system response that deserves real follow-up care, not just emergency crisis intervention and a quick return to duty. Subscribe, share this with a first responder who needs it, and leave a review so more police, fire, EMS, and dispatch listeners can find these conversations.DeemedFit: First Responder OwnedWe are a first responder owned company looking to get first responders in the best mental shape.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast

KVOM NewsWatch Podcast
KVOM NewsWatch, Wednesday, April 29, 2026

KVOM NewsWatch Podcast

Play Episode Listen Later Apr 29, 2026 24:05


Update on water shortage; CCEDC, city leaders attend grant presentation in Little Rock for new water line; Saint Vincent Morrilton brings new $1.3 million CT scanner online; Menifee Mayor discusses park improvements, other plans in presentation to Rotarians; Dispatchers assist man trapped in vehicle while help arrives; Morrilton Chamber to host Outdoor Business Pitch contest; UACCM SkillsUSA chapter excels in competition; Wonderview's Dockery signs to play basketball at Central Baptist; high school baseball and softball games postponed until today; we visit with Woneda Grayham of Our Blood Institute.

Montrose Fresh
Bill Advances Protections for Child Victims & WestCO Dispatchers Get Recognition

Montrose Fresh

Play Episode Listen Later Apr 17, 2026 5:53


Today... Colorado lawmakers are advancing a bill that would speed support for child sexual abuse victims by requiring faster notification to advocacy centers and expanding protections for minors testifying in court. And later... Montrose County declared April 12th through 18th National Public Safety Telecommunicators Week to honor WestCo dispatchers as the essential first link between the public and emergency responders.Support the show: https://www.montrosepress.com/site/forms/subscription_services/See omnystudio.com/listener for privacy information.

Cape CopCast
Chief's Chat #36: Celebrating our Dispatchers & a New Mobile Command Vehicle

Cape CopCast

Play Episode Listen Later Apr 17, 2026 18:30 Transcription Available


The calmest voice in the worst moment is often a 911 dispatcher, and we want to give that work the spotlight it deserves. Hosts Lisa Greenberg and Officer Mercedes Simonds sit down with Chief Anthony Sizemore for an episode of Cape CopCast 'Chief's Chat.'We're celebrating National Public Safety Telecommunicators Week and the communications team that answers the calls, guides the public, and supports officers from the first ring. We talk about why dispatchers are “the first first responders,” what wellness support and crisis intervention training (CIT) can look like behind the scenes, and why the new Golden Headset award is a meaningful way to recognize excellence. You'll also hear the lighter side of the comms room culture, plus a hurricane story that proves dispatchers can run a headset and a crock pot at the same time. Then we dig into a big operational win: replacing our mobile command vehicle (MCV). We explain what an MCV is, why it matters at critical incidents, major events, and disasters, and how modern technology allows a smaller, more nimble platform. We also clear up common questions about asset forfeiture funding, what the law allows, why city council authorization was required, and how this approach helps us stay equipped without missing a beat. 

News/Talk 94.9 WSJM
Southwest Michigan's Afternoon News for 04-16-26: County honors 911 dispatchers; drain commission reins in costs; Whirlpool appliance sale

News/Talk 94.9 WSJM

Play Episode Listen Later Apr 16, 2026 13:09


WSJM Afternoon News for 04-16-26See omnystudio.com/listener for privacy information.

95.7 The Lake
Southwest Michigan's Afternoon News for 04-16-26: County honors 911 dispatchers; drain commission reins in costs; Whirlpool appliance sale

95.7 The Lake

Play Episode Listen Later Apr 16, 2026 13:09


WSJM Afternoon News for 04-16-26See omnystudio.com/listener for privacy information.

City Cast Portland
Portland Monthly's Shaky Future, Our 911 Dispatchers Among Best in World, and Free Stuff To Do

City Cast Portland

Play Episode Listen Later Apr 13, 2026 38:25


We're talking about what the sale of Portland Monthly means for local news coverage and the people working there, how our city's 911 dispatchers are being recognized internationally, and some fun free ways to enjoy Portland — and maybe even meet some new people this month. Joining City Cast Portland host Claudia Meza are food and drink reporter Alex Frane and Willamette Week arts and culture reporter Rachel Saslow.  Discussed in today's episode: Hour Media Purchases Portland Monthly Magazine [Willamette Week] Portland 911 dispatchers weathered a crisis — now, they're among the best in the world [KGW] 22 Free Ways to Connect with Your Fellow Portlanders [Portland Monthly] 20 Ways to Make a Difference in Portland [Portland Monthly] Become a member of City Cast Portland today! Get all the details and sign up here.  Who would you like to hear on City Cast Portland? Shoot us an email at portland@citycast.fm, or leave us a voicemail at 503-208-5448. Want more Portland news? Then make sure to sign up for our morning newsletter and be sure to follow us on Instagram.  Looking to advertise on City Cast Portland? Check out our options for podcast and newsletter ads at citycast.fm/advertise. If you enjoyed our interview with Kat Applegarth, the Marketing & Communications Director of the International School of Portland, learn more here. Learn more about the sponsors of this April 13th episode: Discover Newport OMSI Cascadia Getaways Cascadia Community Energy

MPR News with Angela Davis
Behind the scenes with 911 call takers and dispatchers

MPR News with Angela Davis

Play Episode Listen Later Apr 13, 2026 45:51


When most of us think about 911, we picture flashing lights and first responders arriving on the scene. But that fast emergency response starts somewhere else — with a person answering the phone. MPR News host Angela Davis talks with a 911 call taker, a dispatcher, and the director of Minneapolis's 911 call center about what happens after the phone rings — how they gather critical details, move information through the system and send help where it's needed. Guests:Joni Hodne is the director of the 911 Emergency Dispatch Center in Minneapolis. She oversees the city's 911 operations, including staffing and training.Lori Patrick is a dispatcher who has been working at the 911 Emergency Dispatch Center in Minneapolis for over 30 years. She dispatches first responders in the field, relaying crucial information in real time. Ben Jacobs is a call taker for the 911 Emergency Dispatch Center in Minneapolis. He takes emergency calls, gathers critical information and often helps callers stay calm in emergencies.

The County 10 Podcast
Riverton City Administrator talks airport upgrade, RPD dispatchers, Rendezvous Committee and more [LISTEN]

The County 10 Podcast

Play Episode Listen Later Apr 11, 2026 17:13


(Riverton, WY) – Riverton City Administrator Kyle Butterfield joined the County 10 Podcast and KOVE’s ‘Today in the 10’ Morning Show this week to chat about the latest City Council meeting and more community news. Butterfield discusses Riverton Police Department dispatchers and their request for a grant to upgrade some technology. He tell us about a self-fueling tank coming to the Central Wyoming Regional Airport and the decision to dissolve the Rendezvous Activity Center Committee. Listen to the full conversation in the player below or by finding the County 10 Podcast anywere you listen to podcasts.

Racing Girls Rock Podcast
Fallon Tucker Constantino: What An IMSA Safety Dispatcher Really Does

Racing Girls Rock Podcast

Play Episode Listen Later Apr 9, 2026 47:09 Transcription Available


Send us Fan MailYou can love racing and still have no idea how it actually works. That's why we sat down with Fallon Constantino, an IMSA race control safety dispatcher who lives in the space most fans never see: the radios, the response plan, and the split-second coordination that turns a crash into a safe, controlled reset.We talk through Fallon's unconventional path into motorsports, from early motorcycle club racing jobs and manual scoring to the moment she finally observed IMSA race control in 2019 and instantly recognized the complexity and precision. Fallon breaks down how race control is organized, how decisions flow, and what her role looks like when debris hits the track or a car stops in a dangerous place. If you've ever wondered who talks to fire, medical, wreckers, and recovery trucks, this conversation makes it real.The bigger takeaway is career-focused: motorsports is an ecosystem with opportunities far beyond driving, and women in motorsports belong in every corner of it. Fallon shares blunt, practical advice on getting started through flagging and corner marshaling, building relationships, finding mentors, and using LinkedIn and personal branding wisely. We also dig into the mindset it takes to “have the audacity” to introduce yourself to leaders and create your own openings.Subscribe for more stories from women shaping racing, share this with a friend who wants a motorsports career, and leave a review so more listeners can find the show.Support the showFACEBOOK:INSTAGRAM: https://www.instagram.com/womensmotorsportsnetwork/LINKEDIN: https://www.linkedin.com/in/melindarussell/TIKTOK: https://www.linkedin.com/in/melindarussell/https://www.patreon.com/posts/womens-network-144773298X: https://x.com/IWMANationFACEBOOK Personal Page: https://www.facebook.com/melinda.ann.russell

Weird Darkness: Stories of the Paranormal, Supernatural, Legends, Lore, Mysterious, Macabre, Unsolved
OKC Cops Pranked Their Own Dispatchers With a Fake Baby Thrown From a Car

Weird Darkness: Stories of the Paranormal, Supernatural, Legends, Lore, Mysterious, Macabre, Unsolved

Play Episode Listen Later Apr 8, 2026 5:55


On the night of April 1, 2026, Oklahoma City dispatchers scrambled a multi-agency emergency response to a baby thrown from a moving vehicle — until a single word over the radio explained everything.PRINT VERSION OF THIS STORY: https://weirddarkness.com/okc-cops-fake-911/*No AI Voices Are Used In The Narration Of This Podcast*WeirdDarkness® is a registered trademark. Copyright ©2026, Weird Darkness.#WeirdDarkness, #WeirdDarkNEWS

The Brattleboro Historical Society Podcast
BHS e559-Belinda Lashway, the Dispatcher

The Brattleboro Historical Society Podcast

Play Episode Listen Later Mar 26, 2026 5:55


For nearly two decades Belinda Lashway was a Brattleboro PD dispatcher. In this episode she shares stories of some of the intense moments with the job.

Dispatch in Depth
Motorola Solutions: Assisting Dispatchers with Jeff Freeland and Wendy Lotman

Dispatch in Depth

Play Episode Listen Later Mar 17, 2026


Jeff Freeland, Product Manager for Motorola Solutions' AI Agents and Assistants, and Wendy Lotman, Statewide Account Executive, give an update on what Motorola Solutions is working on, particularly their new Assist Suites. They discuss how their solutions assist emergency dispatchers, why sponsoring NAVIGATOR is a priority, and what you can look out for at their booth in the Exhibit Hall.For Your Information:Check out the Motorola Solutions website: www.motorolasolutions.com Learn more about the Assist Suites: https://www.motorolasolutions.com/en_us/ai/assist-suites.html Don't miss Wendy's session on Thursday morning, April 23, entitled “Unified Strategies for Emergency Response: Harnessing NG911 for Major Events.”

Within the Trenches
Within the Trenches Ep 645

Within the Trenches

Play Episode Listen Later Mar 13, 2026 52:51


Episode 645 features an Open Mic LIVE chat with Joe Serio of the 360 Dispatcher as we look at the 911 Leadership Training event he hosts at the Mayan ranch in Bandera, TX. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Behind-the-scenes look at the 911 leadership and mental health training events at the Mayan Ranch The importance of breaking the ice and building real connections among first responders Honest talk about fear, vulnerability, and the obstacles that hold us back—plus how to move forward Inspiring stories about personal and professional transformation from the ranch experience Details on upcoming events, ways to get involved, and where to find more resources for dispatchers and leaders If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Airplane Geeks Podcast
885 Aircraft Dispatcher

Airplane Geeks Podcast

Play Episode Listen Later Mar 11, 2026 95:38


An aircraft dispatcher describes how weather, war, space launches, and other disruptions can throw airline operations into chaos. In the news, Rolls-Royce on the open-rotor engine design, pilots petition SpaceX Starlink over a price increase, an NTSB board member is fired, Lufthansa changes the carry-on policy for violins, and Barbados controllers stage an unexpected strike. Guest Mike Karrels is an aircraft dispatcher and air traffic manager for the Southeast U.S. with a major U.S. carrier, and he's also a pilot. That combination gives him a unique view of how decisions get made when things don't go as planned. Mike describes the aircraft dispatcher as the captain's partner on the ground. The two share responsibility for operational control of the flight, which means they work together to decide if a flight should continue, divert, or turn back. When an unplanned event hits, the dispatcher is often the first one building the big-picture view: what's happening, who it affects, and what options are actually realistic. Sometimes the disruption is regional. An airport closes, weather rolls in, military operations pop up, or a space launch creates airspace that suddenly can't be used. In those cases, it's not just about one flight. Crews and aircraft can end up scattered in the wrong places, the passengers need to be taken care of, and the operation has to be reassembled. Aircraft dispatchers and other teams work together to untangle that mess and put airplanes and people back where they need to be. Other times, it's just one airplane with a problem. Maybe a mechanical issue, a medical situation, or conditions deteriorating at the destination. The aircraft dispatcher has to make a decision. Divert to another airport? Return to the origin? Each choice has tradeoffs. Mike walks through the kinds of factors that come into play. Beyond passenger impact and safety, aircraft dispatchers look at things like whether there's ground staff at the diversion airport, what kind of ground transportation is available, and how quickly the airplane can be turned around and put back into service. Crew duty and rest rules are another major piece: a decision that solves the immediate problem might leave a crew out of legal flying time later, stranding passengers or aircraft. On top of government regulations, airlines often layer on their own rules. For example, there may be company policies about diverting into an uncontrolled field, even if it's technically legal. Dispatchers have to navigate both sets of requirements while still making timely decisions in a dynamic situation. Getting to that level of responsibility takes serious training and certification. Aircraft dispatchers are required to understand aircraft performance, weather, navigation, regulations, and company procedures. They also need to stay aware of the geopolitical environment. Overflight restrictions, conflict zones, and international rules all shape where a flight can and should go on a given day. Spaceflight adds yet another wrinkle. Mike talks about the Aircraft Hazard Area, or AHA, around space launches: the region where debris might fall if something goes wrong. Those areas can close significant chunks of airspace and affect routes and alternates, even for flights that seem far from the launch site. Mike owns a share of a vintage 1963 Beechcraft Musketeer. He produced the Flying and Life podcast, where he shared stories and perspectives from both sides of the cockpit door. The back catalog of those episodes is still available for anyone who wants to dive deeper into the world of flight dispatch and everyday aviation life. See: FAA: Airplanes should stay far away from SpaceX's next Starship launch Environmental Impact Statement, SpaceX Starship-Heavy Launch Vehicle at Launch Complex 39A [PDF] New Glenn AHA Aviation News Rolls-Royce remains unconvinced that open-rotor benefit outweighs integration risk What type of engine (or engines) will be offered on next-generation single-aisle aircraft? Will it be an open-rotor (an unducted fan) or a conventional ducted fan engine? What will the airframers want and what will the engine OEMs offer? All those questions are unanswered. In wind tunnel tests ten years ago, RR looked at open-rotor noise and high-speed performance. More recently, the company validated its previous work and sees propulsion efficiency advantages. RR sees two areas of concern: risk and integration issues. Integration issues include: engine noise entering the cabin that would have to be attenuated, protecting against a blade-out event, aerodynamic interaction with the wing, and the effect on overall aerodynamics. Rolls-Royce director of research and technology Alan Newby says the company is unconvinced the open-rotor is the way to go, saying, “I can do windtunnel work. I can do simulations, if you like, and I can go and fly on an A380. But the time you realise whether it works or not is when you run that first engine on your production aircraft. That's a long way down the road. That discovery of risk is a long time in the process.” After considering performance and risk, Newby says Rolls-Royce favours the ducted fan configuration: “We've gone into it with our eyes open. We've looked at the previous data. And, on balance, we're sticking with what we've got. We think it's the right solution.” Rolls-Royce makes a play for narrowbody aircraft engines with £3bn UltraFan 30 programme In February 2026, Rolls-Royce revealed a mock-up of the ducted UltraFan 30 concept with a geared turbofan. The company is looking for up to £200 million in UK government support to help fund development and testing of a scaled demonstrator. More than £500 million has already been invested. The overall program could cost around £3 billion. The Rolls-Royce UltraFan 30 narrowbody engine is a 30,000 lb thrust-class geared turbofan derived from Rolls-Royce's UltraFan architecture. It features a 90-inch fan and targets up to 20% better fuel burn than current engines. Ground testing is from 2028, with entry into service targeting 2035. Pilots Petition Starlink Following Shift to New Speed Tiers Airlines are switching to SpaceX Starlink service on their airplanes. Many GA pilots use the compact Mini dish and a Roam plan because it gives them the ability to use phone and tablet applications for real-time weather access, flight planning updates, and communications. SpaceX has changed its Starlink in-motion service offerings, which moves many GA pilots into a higher-priced plan. A change.org petition, Request reinstatement of Starlink roaming plans for pilots has been created and signed by thousands of pilots: “For those of us in general aviation, Starlink has been nothing short of a revolution. As a general aviation pilot, having Starlink service on board has dramatically enhanced my flying experience, improving not only my situational awareness but also my ability to access up-to-date weather and airport safety information while airborne. These capabilities are critical to ensuring the safety and efficiency of our flights, and allow us to maintain communication with others while traveling, providing peace of mind to both pilots and our loved ones.” “However, Starlink has recently made the disappointing decision to raise the cost of the plans serving general aviation by 5 times, while providing less than half of the data of the previous plans simply based on the speed that our planes travel.  Many of us are not commercial operations nor traveling near the speeds that these plans are targeting.” “We urge Starlink to reconsider their decision and reinstate the roaming plans with a speed that accommodates general aviation…” The Current in-motion speed limits for Roam, Local Priority, and Global Priority (land/sea use) are up to 100 mph in motion. Above that, Starlink expects you to move to an aviation plan. The new Aviation 300MPH plan is $250 per month and includes 20 GB of data, with overage billed at $10 per GB. The new Aviation 450MPH plan is $1,000 per month and includes 20 GB of data, with additional data billed at $50 per GB. Includes land and ocean coverage. NTSB board member Inman says he was fired by White House A Republican member of the U.S. National ​Transportation Safety Board said on Sunday he was fired on Friday ‌by the White House without any explanation. Todd Inman, a former chief of staff to Transportation Secretary Elaine Chao, was fired ‌by the White House, at the time without any explanation. Inman had served on the ​NTSB since April 2024. White House says NTSB member was fired for inappropriate alcohol use, harassment After the firing, a White House statement said, “The White House lawfully removed Todd Inman from the NTSB after receiving highly concerning reports of inappropriate alcohol use on the job, harassment of staff, misuse of government resources, and failure to attend at least half of NTSB meetings. Inman told Politico, “I categorically deny the allegations made in the White House statement. It has become increasingly obvious this action was a political hit job. While not my original intent, I look forward to defending my reputation through all legal means possible.” Lufthansa Softens Violin Policy After Backlash Over “Naked Violin” Incident Lufthansa strictly limits carry-on baggage item dimensions to 55 x 40 x 23 cm. At the same time, the airline allows violins and other small musical instruments to travel in the cabin free of charge. However, many standard violin cases are greater than 55 cm in length. That means the options are to check the instrument or purchase a second seat. The classical music community exploded after a viral video of a musician carrying a violin onboard without the case. Lufthansa now says airline staff can exercise more flexibility to allow small instruments in the cabin. The combined dimensions of the hand luggage cannot exceed 125 centimeters. In the United States, federal law requires airlines to allow small instruments such as violins onboard if they can be safely stowed in the cabin. Europe has no equivalent rule, leaving each airline to develop its own policy. See: Tom Paxton – Thank You, Republic Airlines (1985) Dave Carrol & Sons of Maxwell (2009) – United Breaks Guitars Carlton Cases Multiple Planes Performed ‘Flights to Nowhere' After Air Traffic Controllers Stage Shock Walkout After an unsanctioned strike by air traffic controllers, the Barbados Ministry of Tourism and International Transport said that the airspace over the country was shut down for about seven and a half hours. The March 7, 2026, job action left passengers at the island's Grantley Adams International Airport stranded. The controllers were protesting a number of grievances, including staff shortages. These have caused controllers to assume additional responsibilities without extra compensation. An emergency meeting was held with the Barbados Workers' Union and the National Union of Public Workers, which represent air traffic controllers. They returned to work, and another meeting is scheduled for March 11, 2026. Delta, United, Air Canada, JetBlue, and WestJet flights to Barbados were impacted. Hosts this Episode Max Flight, our Main(e) Man Micah, and Rob Mark.

The Oakley Podcast
283: Why Three Owner-Operators in ONE Family Chose Oakley Trucking

The Oakley Podcast

Play Episode Listen Later Mar 11, 2026 42:02


Key topics in today's conversation include: Welcome to Today's Episode with the Hogans (0:36) Jerald's Oakley Story and 30 Years in Trucking (3:35) Jerald and Meka's Long Relationship and Marriage Background (7:27) How Meka Got Talked into Driving and Her Early Trucking Struggles (10:52) Buying Meka's Truck, Covid Pricing, and the Business Plan for the Family (14:53) Jermari's Career Search, Welding Job, and Decision to Get His CDL (18:38) Hot Shot Hauling, Learning Ownership, and Laying the Path to Oakley (22:12) Younger Drivers Getting into Trucking (26:25) Safety, Sharing the Road, and What the Public Needs to Know About Trucks (30:02) Relationships with Dispatchers and Oakley's View of the Hogan Family (33:42) Future Plans, CDL Versus College, and Final Thoughts (37:46) Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Finding Your Way Through Therapy
E.244 What First Responders Want From Therapy And Group Work

Finding Your Way Through Therapy

Play Episode Listen Later Mar 4, 2026 14:25 Transcription Available


Send a textWhat do first responders actually need from therapy to make it stick? We unpack fresh survey results from 46 clients and more than 30 first responders to surface what's working, what's missing, and the changes we're rolling out next. From session length and structure to real follow-up and safer groups, this is a candid look at the nuts and bolts of care that moves the needle.We dig into why 60 minutes often isn't enough and how a 90-minute option creates space to warm up, process, and land with a clear plan. We're honest about insurance friction and share practical paths forward, including an optional add-on that protects access without cutting depth. You'll also hear how our first responder group keeps trust high with two hard lines—strict confidentiality and a no-apologies norm—so people can speak plainly about trauma, hypervigilance, substance use, and family strain without fear of gossip or judgment.A big theme is momentum between sessions. Listeners asked for homework, short videos, book recs, and a single “action before next session” to keep progress alive on real shifts like sleep, sobriety, anger, or communication. We share how we're building lightweight follow-ups that fit busy schedules and how wellness visits, vetted resources, and culturally competent clinicians can make help easier to find and safer to use. We also preview more solo segments by request, upcoming presentations, and a growing network designed to connect police, fire, and EMS with trusted treatment options across Massachusetts.If you care about first responder mental health, you'll leave with clarity on what changes are coming—longer sessions, stronger follow-up, and a tighter, safer community of support. Listen, share your take, and help shape what rolls out next. Subscribe, leave a review, and tell us the one change you want to see first.Support the showYouTube Channel For The Podcast

Story Behind
Boy Almost Drowned, Family Meets 911 Dispatcher That Helped Saved Him | Florida Man is a Hero After Saving Two Toddlers in a Busy Street

Story Behind

Play Episode Listen Later Mar 4, 2026 4:41 Transcription Available


The family of a young boy who almost drowned gets to meet the 911 dispatcher who helped save his life. AND A Florida man was driving on a busy road when he suddenly stopped, saving toddlers from a busy street. To see videos and photos referenced in this episode, visit GodUpdates! https://www.godtube.com/blog/family-meets-911-dispatcher.html https://www.godtube.com/blog/saving-toddlers-from-busy-street.html Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

Johnjay & Rich On Demand
Brianna the 911 Dispatcher

Johnjay & Rich On Demand

Play Episode Listen Later Mar 2, 2026 4:19 Transcription Available


See omnystudio.com/listener for privacy information.

WBZ NewsRadio 1030 - News Audio
Sudbury Police Dispatcher Injured During Iranian Missile Strike

WBZ NewsRadio 1030 - News Audio

Play Episode Listen Later Mar 2, 2026 0:29 Transcription Available


WBZ NewsRadio's Jeromey Russ reports.See omnystudio.com/listener for privacy information.

Finding Your Way Through Therapy
E.243 Leading With Care: Real Support For First Responders Part 2

Finding Your Way Through Therapy

Play Episode Listen Later Feb 25, 2026 34:43 Transcription Available


Send a textStigma keeps too many first responders silent, and silence can cost careers, health, and lives. We sit down with a former deputy sheriff and burnout expert AK Dozanti  to map clear, practical ways leaders and peers can replace fear with trust—without waiting for a crisis to force the issue. From the first honest check-in to a policy that actually protects time for care, we unpack what real support looks like on and off shift.We talk about the gap between leadership and the line, and how to close it with routine, human conversations—quarterly coffee, or even better, side-by-side cruiser rides that make it easier to open up. You'll hear why “the opposite of depression is expression,” how to speak up safely using unions and peer support, and why building a pre-crisis network is the strongest predictor of bouncing back after critical incidents. We also get candid about therapy: EAPs help, but cultural awareness matters. When clinicians understand shift work, critical incidents, and the code of the job, responders stop giving “safe” answers and start telling the truth.We spotlight two resources built for the field. Beat the Burnout reverse-engineers burnout with stepwise guidance and constant actions you can use even when your brain is crispy. Responder Reset delivers 99 “read-this-when” tactics for moments like wired-but-tired or post-incident spikes—grounding, bilateral stimulation, breathing, and proprioceptive tools explained in plain language with tactical trade-offs. Leaders will learn why embedded clinicians accelerate trust, how annual wellness visits normalize care before it's urgent, and how to frame mental health in practical, tactical terms that earn buy-in.If you value practical tools over platitudes, this conversation is for you. Listen, share it with your shift, and tell us: what one change would make your department safer to speak up? Subscribe for more candid, field-tested strategies, and leave a review to help other first responders find this show.Visit her website at: www.akdozanti.comFreed.ai: We'll Do Your SOAP Notes!Freed AI converts conversations into SOAP note.Use code Steve50 for $50 off the 1st month!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast

KMJ's Afternoon Drive
Bakersfield's Viral ‘Rude 911 Dispatcher' - BPD Releases The Call

KMJ's Afternoon Drive

Play Episode Listen Later Feb 25, 2026 20:21


A TikTok video accusing a Bakersfield 911 dispatcher of being rude was revealed to be five years old, not recent. The Bakersfield Police Department released the original call recording and confirmed it happened on November 4, 2021, despite the clip going viral last week. Please Like, Comment and Follow 'Philip Teresi on KMJ' on all platforms: --- Philip Teresi on KMJ is available on the KMJNOW app, Apple Podcasts, Spotify, YouTube or wherever else you listen to podcasts. -- Philip Teresi on KMJ Weekdays 2-6 PM Pacific on News/Talk 580 AM & 105.9 FM KMJ | Website | Facebook | Instagram | X | Podcast | Amazon | - Everything KMJ KMJNOW App | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.

Philip Teresi Podcasts
Bakersfield's Viral ‘Rude 911 Dispatcher' - BPD Releases The Call

Philip Teresi Podcasts

Play Episode Listen Later Feb 25, 2026 20:21


A TikTok video accusing a Bakersfield 911 dispatcher of being rude was revealed to be five years old, not recent. The Bakersfield Police Department released the original call recording and confirmed it happened on November 4, 2021, despite the clip going viral last week. Please Like, Comment and Follow 'Philip Teresi on KMJ' on all platforms: --- Philip Teresi on KMJ is available on the KMJNOW app, Apple Podcasts, Spotify, YouTube or wherever else you listen to podcasts. -- Philip Teresi on KMJ Weekdays 2-6 PM Pacific on News/Talk 580 AM & 105.9 FM KMJ | Website | Facebook | Instagram | X | Podcast | Amazon | - Everything KMJ KMJNOW App | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.

Finding Your Way Through Therapy
E.243 How A Cop-Turned-Coach Helps First Responders Heal And Lead

Finding Your Way Through Therapy

Play Episode Listen Later Feb 18, 2026 27:59 Transcription Available


Send a textWhen a split-second choice could become tomorrow's headline, how do you stay human under the uniform? We sit down with former deputy sheriff turned coach and author AK Dozanti to unpack the real toll of first responder life—and the science-backed tools that help you heal without losing your edge.AK traces a rare path: undercover ICAC work at 19, road patrol, officer of the year, rapid burnout, then a pivot into victim advocacy, graduate study in criminology and victimology, yoga teacher training, and ultimately a mission to coach police, fire, EMS, and dispatch. She shares how early suicide losses set a hidden baseline for stress, why trauma is a near-universal experience rather than a diagnosis, and how high-velocity calls collide with a nervous system built for survival, not perfection. We break down the biology of stress—adrenaline surges, the brainstem's grip, and the prefrontal cortex going offline—and show how that clashes with modern expectations: body cams rolling, phones pointed, pristine Miranda, and zero room for error.We also tackle the weight of public narratives: how one viral failure can stain an entire profession, how ambushes and doxxing amplify hypervigilance, and why the “off switch” at home can be the hardest skill of all. AK offers practical, field-tested resets for the nervous system—slow exhale breathing, orienting, grounding through the feet, and micro-recoveries between calls—along with culture shifts leaders can make today: protect days off, normalize precise language around suicide, include dispatch in wellness training, and reward process over speed. The goal isn't spin; it's operational readiness and human dignity.If you serve on the front lines or love someone who does, this conversation gives you language, tools, and hope. Subscribe, share with a teammate, and leave a review to help more first responders find what they need. What practice will you try first?Visit her website at: www.akdozanti.comSupport the showYouTube Channel For The Podcast

Reasons We Serve
Police Chief Gary Scheihing: 40-Year Small-Town Cop Saga – Dispatcher Days to Tech & Family Wins

Reasons We Serve

Play Episode Listen Later Feb 15, 2026 78:53 Transcription Available


Episode 148Journey through rural Idaho's badge life with retired Emmett PD Chief Gary Scheihing (40+ years), who ditched family carpentry for LE at 18—starting as Ada County dispatcher/jailer (pre-21 patrol ban), evolving through Meridian PD's first MDT computers to a 2-year Emmett reorganization amid homicides and growth. From 1969 Impala patrols (lights only, no siren) to advising rookies on tech-savvy tests and unbreakable family ties ("Pick kids up from school? Priceless"), Gary's tales blend humor, history, and heart—why strong home circles outlast the grind.Welcome to our Channel Reasons We Serve, a podcast dedicated to exploring the motivations, challenges, and realities of working in law enforcement. We dive deep into the personal stories of officers, discuss different career paths, and break down the roles of various agencies—from local police departments to state and federal law enforcement.Please give us a 5-star review, Subscribe, and Share to stay updated on more inspiring law enforcement stories!

Finding Your Way Through Therapy
E.242 Why Emotional Safety Makes Therapy Work For Police, Fire, And EMS (Part 2)

Finding Your Way Through Therapy

Play Episode Listen Later Feb 11, 2026 37:22 Transcription Available


Send a textThe hardest stories rarely get told in the places that need them most. Susan Roggendorf and I open the door to how confidentiality truly works for police, fire, EMS, dispatchers, and medics—and why airtight boundaries are the backbone of real therapeutic change. No nods in public that out you, no name drops across departments, and no casual mentions that break trust. HIPAA is the law, but it is also a lived ethic that lets you speak freely without risking your reputation or your career.We get candid about the therapist–client relationship: professional, paid, and deeply human. It feels friendly at times because safety grows where pain is met with care. We talk about scheduling like chess to avoid back-to-back clients from the same team, navigating community run-ins, and letting clients choose whether to say hello or keep distance. Culture fit matters—dark humor, blunt talk, and straight answers help first responders feel seen. Sometimes the most therapeutic move is five minutes of sports talk to let your nervous system shift gears before you tackle the call you can't shake.We dig into vicarious trauma and why “talk to a friend” isn't enough. Friends can support you; therapists are trained to hear what is unsaid, track patterns over time, and offer clear choices: do you want support or solutions today? That simple question hands back control when so much of the job strips it away. We challenge the quiet shaming of help-seeking and argue for a culture that treats mental health like gear maintenance—nonnegotiable for readiness and longevity.If you've wondered whether a therapist will keep your confidence, or how therapy can actually work for your world, you'll hear real practices that protect privacy and deepen trust. Walk away with language to set boundaries, insight into how clinicians think, and a clearer path to care that respects the badge and the person behind it.To reach Susan, please go to https://psychhub.com/us/provider/susan-roggendorf/1316326036If this conversation helped, follow the show, share it with your crew, and leave a review so more first responders can find it. Your feedback keeps this work moving.Freed.ai: We'll Do Your SOAP Notes!Freed AI converts conversations into SOAP note.Use code Steve50 for $50 off the 1st month!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast

Within the Trenches
Within the Trenches Ep 640

Within the Trenches

Play Episode Listen Later Feb 5, 2026 70:49


Ep 640 features Shannon, a 911 professional out of Virginia. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Dispatchers' experiences handling severe winter weather and long shifts Shannon's unique journey into dispatch and her approach to training new recruits Emotional challenges and the importance of closure after difficult emergency calls The viral "trash panda" (raccoon) liquor store incident and how it unfolded from the dispatch perspective Advice for staying compassionate and positive in a high-stress 911 environment If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

OpenMHz
Nightshift dispatchers at NRV request ride from PD due to snow

OpenMHz

Play Episode Listen Later Jan 31, 2026 0:26


Sat, Jan 31 11:16 PM → 11:17 PM Nightshift dispatchers at NRV requests a ride from Christiansburg Police because there is a significant amount of snow on the ground perhaps they are snowed in Radio Systems: - New River Valley Emergency Communications

Warehouse and Operations as a Career
The Best 3 & Top 3 Positions

Warehouse and Operations as a Career

Play Episode Listen Later Jan 29, 2026 10:01


Today's episode comes directly from a listener's question, and I love these because they tell me people are thinking about their futures. The listener didn't share a name, just their email address. Anyway, their question was what are the three best jobs in the distribution field? Now, before I answer that, I want to say, and it's the truth, in my opinion anyway, there are no bad jobs in distribution. We've learned that every role matters. Every position contributes to the movement of product, safety, productivity, and ultimately the success of the team and operation. But if you're asking me, and I'm familiar with most all of them, from loading trucks to executive leadership, the three positions that consistently stand out as strong, long-term career roles, my answer is the putaway forklift operator, the order selector, and the front-line lead and supervisor positions. I'll share some thoughts about all three, and then I want to share a bit about something just as important. Three of my go to entry level positions, or my favorite get your foot in the door tasks. Unloaders, loaders, and sanitation, because those are often the doors that open other opportunities in this industry. Ok, we'll start with the putaway forklift operator. This is the person responsible for taking inbound product and placing them into their correct warehouse location, often at height, at quite the pace, and always with safety and accuracy in mind. Put-away operators are trusted with the inventory, operating expensive equipment, they may be working in narrow aisles, with tall vertical storage, and the accuracy of the entire picking operation downstream. If the put-away goes wrong, everything past that step goes wrong. A mis-slotted pallet can cause lost inventory, missed orders, wasted man hours, and indirect time that can never be recovered. That's why experienced put-away operators are respected and valued. This role hones our forklift skills, teaches us system disciplines, and the importance of inventory accuracy, focus and patience. It's also a position that often leads to an Inventory control future, replenishment roles, lead operator positions and a track to Supervisor and front line management. And here's something people don't always realize, put-away operators are usually among the highest paid hourly associates in a facility, especially when experience, certifications, and productivity are factored in. It's not flashy. But it's an important position. And it's absolutely a career role. And If distribution has a heartbeat, the order selector is it. Order selectors are the engine that drives outbound operations. They take the orders, pick the product, build the pallets, and prepare shipments for delivery. This role teaches discipline and accountability in a way few others do. Order selectors live in a world of measured productivity, accuracy expectations, time standards and quality checks. And it's not for everyone, people sometimes look down on order selecting because it's so physically demanding. But in reality, it's one of the best training grounds in distribution. Selectors learn product knowledge, slotting logic, warehouse flow, time management, and personal accountability. They also learn how operations truly work, because when something upstream fails or gets messed up, selectors feel it immediately. The great selectors often become, lead selectors, trainers, safety champions, and Supervisors. I've seen countless leaders start as selectors, and the reason is simple, they understand the operation at ground level. And that experience cannot be taught in a classroom. Now let's talk about leadership. Front-line leads and supervisors are where experience turns into influence. This role is not just about numbers. It's about people. Supervisors are responsible for Safety, Productivity, Attendance, Training, Conflict resolution, Coaching, and Communication. They bridge the gap between Management expectations, and front-line realities. It's one of the most challenging roles in any warehouse, and, I believe, one of the most rewarding. Great supervisors, know the work, respect the team, always lead by example, hold everyone to the same standards, and I hope Coach instead of just correct their teams. This role opens doors to Operations management, Safety leadership, Training and development, Inventory and planning, and Executive leadership. In my humble opinion the best supervisors usually come from the floor. They've unloaded trucks. They've selected orders. They've operated equipment. And because of that, they lead with credibility. Ok, there's a little on three positions in the distribution field that many aspire to master. Now I want to talk about 3 positions that can help get us to them. When I'm asked how to break into warehousing I share some thoughts on the Unloader, Loader, and Sanitation positions. These jobs don't always get the respect they deserve, but they are not dead end jobs. They're great entry points and they are how many careers begin. First up is the Unloader. Unloaders are the first link in the inbound chain. They break down freight, handle every inbound piece, and set the tone for accuracy and safety on the dock. Unloaders learn product handling, teamwork, how to handle a quick pace and the Warehouse layout and inbound systems. I've seen many unloaders move into forklift roles, Receiving, Inventory and Lead positions. The flip side of the unloader is the loader. Loaders are responsible for the final step before product leaves the building. This position carries with it a lot of pressure. They must understand Weight distribution, Load integrity, Accuracy and Timing or dispatching, when the drivers will be leaving. Loaders develop attention to detail, physical discipline, and accountability. Many loaders become Drivers, Dispatchers leads and Supervisors, even Safety leaders. And then we have the sanitation position. Sanitation teams keep facilities Clean, Safe, compliant and audit ready. Without sanitation Slips and falls increase, Equipment breaks down from running over debris and Product quality can suffer. Sanitation can offer us Steady work, Consistent hours, and a foot in the door to our industry. And I've seen sanitation associates move into building maintenance, Equipment operation, Safety roles, and Supervisory tracks. Here's the truth about distribution careers. Very few people start at the top. Most start where opportunities or positions are open. I believe what separates those who grow into other positions from those who stay stuck in one isn't the starting job. It's showing up, being on time, Learning the operation, saying yes to or accepting training, maintaining a positive attitude, and always Following safety and procedures as instructed. I'm going to say it again, this industry rewards consistency. If you prove you can be trusted with Time management, Equipment, Safety, and People, more doors open for us. So, when someone asks me, what are the best jobs in distribution? I struggle with my answer. Yes, put-away forklift operator, order selector, and front-line lead or supervisor are outstanding career roles. But every career usually starts somewhere else. Unloaders. Loaders. Sanitation. Those aren't just jobs. They're starting points. And in distribution, if you're willing to learn, work, and grow, there's no ceiling on where you can go. So honestly, I think the best job in the distribution industry is the one you love doing. Thanks again for the question and thank you for spending a few minutes of your day with me. Always be planning your next step, and remember the safety of you and your team always comes first!

Northern Light
Tug Hill snowmobiling, St. Lawrence County 911 dispatchers, ADK hay stacking

Northern Light

Play Episode Listen Later Jan 20, 2026 29:23


NCPR's Story of the Day
1/20/26: The life of a 9-1-1 dispatcher

NCPR's Story of the Day

Play Episode Listen Later Jan 20, 2026 9:39


(Jan 20, 2026) 911 dispatchers help handle traumatic incidents every day. They can face mental health challenges due to the stress of their jobs. We visit the dispatch center in St. Lawrence County for an inside look. Also: The company that owns the hospitals in Carthage and Ogdensburg is laying off more than a hundred people.

Firearms Radio Network (All Shows)
Civilian Medical Podcast 081 – 2025 CPR Guidelines

Firearms Radio Network (All Shows)

Play Episode Listen Later Jan 19, 2026


Welcome to the Civilian Medical Podcast episode 081       Opening: “You never know when you'll be the First Responder” Core framing Most cardiac arrest victims are not found by EMS. They are found by bystanders. “The first five minutes are up to the bystander, and that determines survival”     Why the Guidelines Changed Key point The American Heart Association didn't change CPR because civilians were doing it wrong— they changed it because stress breaks memory. 2020 vs 2025 framing 2020: Correct, but cognitively complex 2025: Correct and easier to recall under pressure “In emergencies, complexity kills time—and time kills.” When you learn CPR, you are not learning it to save a stranger; it's most likely to be a family member.       The Big Shift: One Model for Every Emergency Chain of Survival 2020 Different chains depending on age and setting 2025 One chain. Every person. Every place. “If you remember one thing: recognize → compress → shock.”     Choking: What changed 2020 Abdominal thrusts emphasized Back blows inconsistently taught for adults 2025 Adults & children: 5 back blows → 5 abdominal thrusts Infants: 5 back blows → 5 chest thrusts Why EMS cares Rhythm matters under stress. “Think of it like CPR for choking—structured, repeatable, automatic.”     Opioid Overdose 2020 Naloxone discussed, but not central 2025 Naloxone clearly included without replacing CPR Key teaching Naloxone does not restart a stopped heart. CPR and AED always come first. Soundbites “Naloxone wakes breathing—not circulation.” “Narcan doesn't buy you out of CPR.”       What EMS Hopes You'll Stop Overthinking CPR Quality Unchanged science Push hard Push fast Don't stop unless you must 2025 emphasis Start early > start perfect “You cannot make them more dead.”     Dispatcher CPR: The Invisible Teammate Why this matters Dispatchers now teach off the same simplified framework Civilians who know the 2025 model cooperate faster “The guidelines were written with the idea that the dispatcher is on speakerphone.”     What This Means for You (Practical Takeaways) Actionable conclusions You don't need to be a healthcare provider to do CPR You need the right equipment and the right training What training is Dietrich doing in his community? “Confidence saves more lives than certification.” “You don't rise to the occasion—you fall to your level of preparation.” Final line “If EMS could speak to every bystander before an emergency, this is what we'd say: You already know enough to save a life; do CPR.”     Medical Gear Outfitters Use Code CIVILIANMEDICAL for 10% off    Skinny Medic - @SkinnyMedic | @skinny_medic | Medical Gear Outfitters   Bobby - @rstantontx | @bobby_wales   

The Greatest Story Ever Played
Dispatch | No Small Games

The Greatest Story Ever Played

Play Episode Listen Later Jan 13, 2026 169:35


A bitch named Robert becomes a Dispatcher. He's just a bitch who's name is Robert. Join Emily (No Small Games) and I as we turn the Z team into real heroes.  Game: DisptachRelease Year: 2025Developer: AdHoc StudioPlatforms: Microsoft Windows, PlayStation 5, Nintendo Switch, Nintendo Switch 2 More information on No Small Games:⁠Website⁠⁠Twitch⁠@nosmallgames (⁠⁠⁠⁠⁠⁠⁠Blue Sky⁠⁠⁠)@aspecificegg (⁠Blue Sky⁠) Contact information:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TheGreatestStoryEverPlayed@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@StoryEverPod (⁠⁠⁠⁠Twitter ⁠⁠⁠⁠and ⁠⁠⁠⁠Blue Sky⁠⁠⁠⁠)Check out our spinoff podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TGSEP: Side Quests⁠⁠⁠⁠⁠⁠⁠⁠⁠Intro: Money for Lugging by New WaverOutro: End Credits by Visager

Dark Side of Wikipedia | True Crime & Dark History
Devil's Den: 911 Dispatcher Speaks, Eyewitness Reveals Chaos — And the Red Flags No One Saw Coming | 2025 True Crime

Dark Side of Wikipedia | True Crime & Dark History

Play Episode Listen Later Jan 5, 2026 61:06


The Devil's Den tragedy shocked the nation — but the most revealing accounts aren't found in police reports. They come from the people who lived those first moments: the 911 dispatcher who heard the terror unfold in real time, and an eyewitness who watched the horror play out before authorities arrived. In this exclusive Hidden Killers episode, Tony Brueski takes you inside those raw, frantic first minutes of the double homicide that forever changed a Kentucky community. The dispatcher recounts the moment the call came in — the panic in the caller's voice, the uncertainty, the split-second decisions that can mean life or death. Her account exposes the confusion, fear, and heroism of a system responding to the unimaginable. The eyewitness adds a second layer to the timeline, describing what she saw, what she felt, and the shock that still lingers. But the episode doesn't stop there. In the second half, we hear from Katie — a stylist who interacted with alleged killer Andrew McGann multiple times before the murders. Her story reveals the chilling mundanity of evil: the soft-spoken man in a salon chair, the too-curious questions about her daughter, the awkward smiles, the unannounced after-hours visit that didn't feel overtly threatening… but didn't feel safe either. She didn't know then. She knows now. Piece by piece, Tony unpacks the patterns — the subtle red flags, the overlooked signals, the institutional failures that allowed McGann to move from school to school without accountability. These first-person accounts are not speculation; they are the lived experiences that help explain how someone who seemed “normal enough” could allegedly commit something so monstrous. This is the Devil's Den story like you've never heard it — up close, unfiltered, and unforgettable. #DevilsDen #AndrewMcGann #HiddenKillers #TonyBrueski #911Call #Eyewitness #TrueCrimePodcast #RedFlags #BehavioralAnalysis #DevilsDenMurders Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872

Hidden Killers With Tony Brueski | True Crime News & Commentary
Devil's Den: 911 Dispatcher Speaks, Eyewitness Reveals Chaos — And the Red Flags No One Saw Coming | 2025 True Crime

Hidden Killers With Tony Brueski | True Crime News & Commentary

Play Episode Listen Later Jan 5, 2026 61:06


The Devil's Den tragedy shocked the nation — but the most revealing accounts aren't found in police reports. They come from the people who lived those first moments: the 911 dispatcher who heard the terror unfold in real time, and an eyewitness who watched the horror play out before authorities arrived. In this exclusive Hidden Killers episode, Tony Brueski takes you inside those raw, frantic first minutes of the double homicide that forever changed a Kentucky community. The dispatcher recounts the moment the call came in — the panic in the caller's voice, the uncertainty, the split-second decisions that can mean life or death. Her account exposes the confusion, fear, and heroism of a system responding to the unimaginable. The eyewitness adds a second layer to the timeline, describing what she saw, what she felt, and the shock that still lingers. But the episode doesn't stop there. In the second half, we hear from Katie — a stylist who interacted with alleged killer Andrew McGann multiple times before the murders. Her story reveals the chilling mundanity of evil: the soft-spoken man in a salon chair, the too-curious questions about her daughter, the awkward smiles, the unannounced after-hours visit that didn't feel overtly threatening… but didn't feel safe either. She didn't know then. She knows now. Piece by piece, Tony unpacks the patterns — the subtle red flags, the overlooked signals, the institutional failures that allowed McGann to move from school to school without accountability. These first-person accounts are not speculation; they are the lived experiences that help explain how someone who seemed “normal enough” could allegedly commit something so monstrous. This is the Devil's Den story like you've never heard it — up close, unfiltered, and unforgettable. #DevilsDen #AndrewMcGann #HiddenKillers #TonyBrueski #911Call #Eyewitness #TrueCrimePodcast #RedFlags #BehavioralAnalysis #DevilsDenMurders Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872

Finding Your Way Through Therapy
E.236 We Celebrate A Year Of Hard Lessons, Healing Wins, And The People Who Keep First Responders Going

Finding Your Way Through Therapy

Play Episode Listen Later Dec 26, 2025 34:29 Transcription Available


Send us a textFrom crime and trauma scene cleanup to midnight dispatch and station kitchens, we gathered the most powerful lessons from a year of conversations with first responders, clinicians.Here are the links for all the episodes: Krista Gregg (E.188): https://podcasts.apple.com/us/podcast/e-188Jessica Jamieson (E.192): https://podcasts.apple.com/us/podcast/e-192Beth Salmo (E.204): https://podcasts.apple.com/us/podcast/e-204Elizabeth Ecklund (E.207): https://podcasts.apple.com/us/podcast/e-207Gordon Brewer (E.211): https://podcasts.apple.com/us/podcast/e-211Bill Dwinnells (E.220): https://podcasts.apple.com/us/podcast/e-220Deidre Gestrin (E.221): https://podcasts.apple.com/us/podcast/e-221Adam Neff (E.222): https://podcasts.apple.com/us/podcast/e-222Renae Mansfield (E.225): https://podcasts.apple.com/us/podcast/e-225Amanda Rizoli (E.227): https://podcasts.apple.com/us/podcast/e-227Blythe Landry (E.228): https://podcasts.apple.com/us/podcast/e-228Stephanie Simpson (E.229): https://podcasts.apple.com/us/podcast/e-229Lisa Trusas (E.231): https://podcasts.apple.com/us/podcast/e-231Joe Rizzuti (E.233): https://podcasts.apple.com/us/podcast/e-233Justin Jacobs (E.235): https://Freed.ai: We'll Do Your SOAP Notes!Freed AI converts conversations into SOAP note.Use code Steve50 for $50 off the 1st month!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast

Tactical Living
E1047 Dispatch Stress: How the Radio Shapes Your Brain and Body

Tactical Living

Play Episode Listen Later Dec 15, 2025 11:13


In this episode of the Tactical Living Podcast, hosts Coach Ashlie Walton and Sergeant Clint Walton turn their attention to the often unseen, unheard, and under-acknowledged backbone of first responder work — dispatch (Amazon Affiliate).  Behind every call, every rescue, every crisis, and every tragedy is a dispatcher whose voice holds the line between chaos and control. But the constant tones, urgent voices, and life-or-death decisions take a toll on the mind and body that most people will never understand. This episode reveals how radio stress — the nonstop, high-stakes demands of dispatching — rewires your nervous system, impacts your sleep, affects your relationships, and alters how you experience the world even after the headset comes off.

Within the Trenches
Within the Trenches Ep 631

Within the Trenches

Play Episode Listen Later Dec 4, 2025 22:29


Ep 631 features Anthony, a 911 professional and supervisor with Cass County Central Dispatch in Michigan. Sponsored by INdigital - Facebook | LinkedIn | X | Web RapidSOS - Facebook | LinkedIn | X | Web Episode topics – What dispatchers might say if sarcasm was allowed on 911 calls The surprising reality behind common (and not-so-emergency) 911 calls Dispatchers' picks for their ultimate theme songs while putting on the headset Hilarious slip-ups like accidentally saying "I love you" to callers The must-have snacks and dream dispatch chair features every dispatcher deserves If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Finding Your Way Through Therapy
E. 232 How Culture, Communication, And Mentorship Protect Mental Health In Policing (Part 2)

Finding Your Way Through Therapy

Play Episode Listen Later Dec 3, 2025 31:05 Transcription Available


Send us a textA culture that actually protects first responders doesn't happen by accident—it's built on day-one expectations, family inclusion, and leaders who tell the truth even when the news is hard. We sit down with Doug Wyman to map what real organizational wellness looks like and why “Inside the Box” has become a powerful framework for shifting identity, policy, and practice in policing.We start where most programs fail: leaving wellness to HR or EAP and forgetting families. Doug explains how to onboard spouses and partners with the same care we give new hires, and why a 10–15 minute decompression ritual at the door can prevent years of resentment at home. From there, we dig into the mentorship pipeline—how great FTOs set career goals, normalize therapy, and keep officers engaged long after field training. As rank rises, the view widens; without peer networks and rank-specific training, command staff unintentionally import narrow worldviews into complex events like suicide, deepening stigma and pain.The episode unpacks procedural justice for the inside of the house—dignity, voice, clear motives, and follow-through—to counter “administration betrayal.” We name the Man Box and the Cop Box, exploring how rigid ideals make therapy, medication, or simple human tenderness feel like violations. Doug shows how emotional intelligence, conflict resolution, and the Four Agreements become everyday tools that change culture one conversation at a time. And we get practical: field officers should carry the Columbia Suicide Severity Rating Scale, because at 3 a.m. on a bridge you need the right questions, not another search tab.If you lead, supervise, dispatch, or love a first responder, this conversation offers a blueprint you can use tomorrow—family education, mentorship, internal fairness, and tools that save lives. Listen, share with your team, and tell us what belongs outside the box. If this resonated, subscribe, leave a review, and pass it to a colleague who needs a better way forward.Go to Doug's LinkedIn website at:  https://www.linkedin.com/in/douglas-wyman-6b80852a/details/featured/The Class Inside the Box - Focuses on Organizational Wellness and Post Traumatic growth and is for first line supervisors and command staff. Support the showYouTube Channel For The Podcast

Creepy Ghost Stories - Tales From The Grave
1508: Night Shift Dispatcher The Odd Calls That Changed My Life

Creepy Ghost Stories - Tales From The Grave

Play Episode Listen Later Dec 3, 2025 25:31


Disaster Tough Podcast
Lauren Taylor | Dispatcher | Oct 1 2017 Las Vegas Active Shooter Incident

Disaster Tough Podcast

Play Episode Listen Later Oct 28, 2025 45:32


Looking for more DTP Content? Check us out: www.thereadinesslab.com/dtp-linksIn this gripping episode of the Disaster Tough Podcast, host John Scardena speaks with Lauren Taylor, a 911 dispatcher who coordinated the emergency response during the October 1, 2017 Las Vegas mass shooting at the Mandalay Bay. Lauren shares her firsthand account of one of the most devastating active shooter incidents in U.S. history, describing the chaos, fear, and determination that defined those 11 minutes—and the long hours that followed.From the moment the first calls came in, Lauren was responsible for directing teams into a dangerous and rapidly evolving situation. She recalls the overwhelming sound of screams through the radio, the responsibility of protecting responders entering the unknown, and the emotional toll of hearing from people she personally knew on scene. Scardena and Taylor explore what it means to perform under extreme pressure, and how dispatchers—often unseen and unsung—serve as the foundation of every successful emergency operation.The conversation also delves into Lauren's continued service in public safety, including her recent experience during the Spokane shooting, and how these events shaped her decision to pursue a degree in Emergency Management. Together, they discuss resilience, leadership, and the lessons learned from crisis—how to process trauma, support teams through recovery, and lead with both faith and compassion.This episode offers raw insight into the reality of mass casualty coordination, the mental health challenges faced by dispatchers, and the courage it takes to keep showing up after tragedy. Lauren's story stands as a powerful reminder that while responders are often called heroes, the voices behind the radio are heroes too.Major Endorsements Impulse Bleeding Control Kits by Professionals for Professionals https://www.impulsekits.com Doberman Emergency Management Subject matter experts in assessments, planning, and training https://www.dobermanemg.com The Readiness Lab Trailblazing disaster readiness through podcasts, outreach, marketing, and interactive events https://www.thereadinesslab.com For Sponsorship Requests 314-400-8848 Ext 2 Email contact@thereadinesslab.com#DisasterToughPodcast #TheReadinessLab #JohnScardena #DobermanEmergencyManagement #EmergencyManagementPodcast #LasVegasShooting #MandalayBay #October1 #ActiveShooterResponse #MassCasualtyIncident #911Dispatch #DispatcherLife #PublicSafetyCommunications #FirstResponder #EmergencyDispatch #CrisisLeadership #IncidentCommand #EOC #IMT #EmergencyOperations #CrisisManagement #ResponderWellness #MentalHealthForFirstResponders #TraumaInformedLeadership #PublicSafetyTraining #FaithAndResilience #LeadershipUnderPressure #CourageInCrisis #HumanBehindTheHeadset #HeroBehindTheScenes #ServiceBeforeSelf

Finding Your Way Through Therapy
E.217 Bouncing Back: A Cop and Counselor Spill Their Marriage Tea

Finding Your Way Through Therapy

Play Episode Listen Later Aug 13, 2025 28:24 Transcription Available


Send us a textWhat happens when a police officer and a counselor not only share their professional expertise but also their marriage journey? In this candid, powerful conversation, Ashley and Dustin Wright bring a unique dual perspective to the challenges facing first responder marriages.Marriage requires resilience for everyone, but for those in law enforcement, the stakes are particularly high. "Resiliency in law enforcement is super important," explains Dustin, "because we're going to have troubles, struggles, and we need to bounce back pretty quickly." With divorce rates among first responders reaching a staggering 60-75%, the Wrights share practical strategies that have helped them navigate both professional pressures and relationship challenges.The conversation delves into several crucial aspects of relationship health: the importance of preparing emotionally before crises hit, distinguishing between having a safe partner and using them as an emotional dumping ground, and extending grace to partners who witness society's darkest moments. Ashley offers particularly valuable insights for first responder spouses: "We do not realize the amount of images, sounds, smells, things that they're taking in on a regular basis," she explains, highlighting why intentional communication and decompression time are essential.Perhaps most compelling is their discussion about supporting each other's growth journeys. When one partner embraces therapy or spiritual development, the other can misinterpret this as abandonment rather than opportunity. "How do we partner in that," Ashley asks, "rather than feeling insecure or putting the other person down?" Their answers provide a roadmap for couples facing similar challenges.Ready to strengthen your relationship while navigating the unique demands of first responder life? Listen now for insights that could transform your connection and build resilience that lasts through even the most challenging circumstances.Freed.ai: We'll Do Your SOAP Notes!Freed AI converts conversations into SOAP note.Use code Steve50 for $50 off the 1st month!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast

Finding Your Way Through Therapy
E.216 Building Resilience as First Responder Couples: Lessons from Dustin and Ashley Wright

Finding Your Way Through Therapy

Play Episode Listen Later Aug 6, 2025 36:02 Transcription Available


Send us a textWhat happens when a police sergeant and a therapist build a life together? Dustin and Ashley Wright open up about their 13-year journey as a first responder couple in this vulnerable and insightful conversation that challenges conventional thinking about trauma, communication, and resilience.The conversation takes an unexpected turn when Dustin shares how a seemingly routine cardiac arrest call triggered a trauma response that affected his intimate relationship with Ashley. This powerful revelation highlights how personal associations can make any incident potentially traumatic for first responders, regardless of its apparent severity. Even more surprising is Ashley's admission that despite her clinical training, she missed the signs of her husband's struggle – demonstrating how skilled first responders can become at compartmentalizing their experiences.Together, they unpack practical communication strategies that have helped them navigate the unique challenges of first responder life. From establishing code words for difficult days to creating intentional decompression time, the Wrights offer actionable insights for couples facing similar struggles. They emphasize building communication habits during normal times that create pathways for vulnerable conversation when crises occur.The discussion expands beyond their marriage to explore how community support and spiritual practice form essential pillars of their resilience strategy. Dustin describes his involvement with BRAVE (Building Relationships Among Veterans and Emergency Responders), while Ashley highlights her network of first responder spouses who provide understanding and encouragement. Their message is clear: no one builds resilience alone.Whether you're a first responder, the partner of one, or simply interested in strengthening your relationship through difficult times, this conversation offers both practical wisdom and emotional reassurance. The Wrights' willingness to share their personal journey provides a powerful testament to the possibility of thriving, not just surviving, as a first responder family. Listen now to discover how vulnerability, community, and intentional communication can transform your approach to life's inevitable challenges.To reach Ashley or Dustin, please go to http://www.valorcounselingcenter.comFreed.ai: We'll Do Your SOAP Notes!Freed AI converts conversations into SOAP note.Use code Steve50 for $50 off the 1st month!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast