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Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Have you struggled with turnover post-pandemic? Looking for insights on adapting and fortifying your agency? What about outsourcing strategies that enable growth? The pandemic has had a profound impact on the IT industry, with one of its major consequences being the mass exodus of employees, resulting in the loss of experienced staff members who had been with companies for 15 to 20 years. This has posed a tremendous challenge for IT companies, compelling them to adapt and fortify their processes. Today's guest is an Indian entrepreneur who managed to learn and adapt to these new challenges after previous experiences surviving failure and rising again in a new niche. Tune in to gain insights on scaling your agency and the benefits of outsourcing IT services. Shamit Khemka is the founder of SynapseIndia, a premier IT outsourcing company. They are a Microsoft-certified gold partner that provides software development, custom web and mobile applications with 23+ years of experience. Their focus is open-source frameworks and ecommerce. In this interview, we'll discuss: Surviving failure and turning it into opportunity. Choosing a niche and retaining top talent in a competitive industry. Keys to effective leadership at your digital agency. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources Agency Analytics: Tired of endless manual reporting in order to show your clients the value your agency delivers? It's time to check out AgencyAnalytics, the best automated client reporting solution for marketing agencies. Try it for FREE for 14 days when you head over to AgencyAnalytics.com/Smart and sign up. It's time to see how life feels on the other side of manual reporting madness! Podcast Takeover!! Get to know your Smart Agency Guest Host: Dr. Jeremy Weisz is the co-founder of Rise25, an agency that helps companies launch and run podcasts profitably. He followed Jason's podcast and eventually joined the mastermind and has been a guest on the podcast before. Today, he's helping Jason bring something new to the Smart Agency podcast audience by interviewing a special guest and getting a new perspective to the show. From Belly Up to Up and Running: Surviving Failure and Turning it into Opportunity Starting over after failure can be a daunting and challenging task. It requires resilience, determination, and a willingness to learn from past mistakes. However, it can also be an opportunity for growth and success. Shamit's current company is the result of starting over after his initial venture went belly up. Despite the failure, he saw an opportunity to try again with the computers and talented programmers he had left. This gave them the opportunity to explore new possibilities and start building websites and developing software. Shamit's mindset at the time was crucial in his decision to bounce back. He was young and willing to take risks, which allowed him to see failure as a learning experience rather than a setback. He also had confidence in his technological skills, receiving continued inquiries even during the dot com downfall. This indicated there was still a demand for their services, and they could leverage their existing resources to meet that demand. However determined, starting over required a strategic approach. In this sense, Shamit attributes his focus to what he learned during his participation in the MIT program, which provided him with valuable knowledge and insights that he could apply to his business. Of course, it was not easy, but it is possible. Rising from the ashes requires a positive mindset, a willingness to learn from past mistakes, and the ability to adapt and pivot. Finding a New Niche in a Mobile App Development At the time his first company went under, most people would've probably just gotten a job. Instead, Shamit decided to give entrepreneurship another try. His passion for technology played a significant role in his ability to persevere. He firmly believes in his ability to create and build a successful business using his technological skills. This new endeavor started with an offering of simple website and hosting services. With time, they also started developing straightforward software, as well as developing interesting projects with US companies. Slowly but surely his agency started moving between different technology solutions, which led to working in mobile applications. First, an EO mobile application built by Shamit himself, followed by hiring a mobile application developer. To date, the mobile division has grown to a team of 35 people. Advantages of Partnering with Indian Startups Shamit links his ability to think creatively and find solutions where none existed to a unique problem-solving approach known as "Jugaad" in India. For him, Indians are born entrepreneurs in a culture Jugaad refers to finding innovative and unconventional solutions when traditional methods fall short. Many people think of Indian labor as cheap labor and shy away from working with Indian companies. In reality, the Indian value proposition goes beyond affordability. Indian professionals have excellent English language skills, both spoken and written, which sets them apart from other countries and enables effective communication and collaboration with clients from around the world. Indian companies are hugely successful in mobile development, thanks in part to the availability of talent. With a population of over a billion people, Shamit estimates India has at least a million great engineers. This immense talent pool allows Indian companies to scale their operations and take on large-scale projects. Other than that, the biggest downside for their competitive stance versus other countries like Mexico is the time zone. For Shamit, this doesn't necessarily make things more complicated, considering the overlap between Indian and East Coast times at one point of the day and West Coast at the end of the day. This is enough of a window to have efficient communication with customers, deliver on a project, and achieve their goals. Retaining Top Talent in a Fast-Growing, Competitive Industry Recruiting and retaining top talent is a critical aspect of any successful business, and it is especially challenging in the fast-growing mobile development industry in India. Building a reputable brand and establishing trust with employees and clients is essential for attracting and retaining top talent. In his case, Shamit knew he needed to improve the agency's hiring process, which they did after participating in a program at MIT that focused on top grading. This program introduced a more objective and process-oriented approach to recruitment, reducing subjectivity in the hiring process. Another positive influence in improving their process has been studying the best practices in the industry and other verticals. However, when it comes to retention, Shamit admits it's been a tricky and challenging aspect. The IT industry is still in turmoil post Covid and what worked in the past seems to have no effect now, which meant it was time to get creative. At his agency, they offer loyalty leaves and loyalty bonuses, providing employees with additional time off based on their years of service. They also incentivize employees to take paid holidays and provide incentives for significant life events such as anniversaries, birthdays, and the birth of a child. These initiatives have proven successful in retaining employees and creating a positive work environment. They've also moved to using new tools like ChatGPT for copywriting and being overall less people-dependent. Proactive Systems, Outsourced Non-Essentials & Other Keys to Effective Leadership Shamit credits peers for leadership lessons that enabled growth. Chief among them - continuously evaluating processes, systems, and technology. Every 5 years as they expand, he reviews which processes must evolve. It was this proactivity that ensured a smooth remote transition during the pandemic. He also delegates non-core tasks through outsourcing. Why let yourself get distracted on these tasks when focus fuels success? External partners handle catering and other tangential activities. This liberates resources to deliver mobile mastery. And fun fosters engagement. Annual retreats including families strengthen bonds and morale. At work or play, Shamit's priority is a supportive culture. The whole person thrives when work has meaning and teammates feel like family. Do You Want to Transform Your Agency from a Liability to an Asset? If you want to be around amazing agency owners that can see what you may not be able to see and help you grow your agency, go to Agency Mastery 360. Our agency growth program enables you to take a 360-degree view of your agency and gain mastery of the 3 pillar systems (attract, convert, scale) so you can create predictability, wealth, and freedom.
On today's episode of WHAT THE TRUCK?!? Truck Parking Club's Evan Shelley joins Dooner to co-host the show. They'll talk about parking solutions for drivers during the holidays and the logistics of Thanksgiving. C3 Solutions' Greg Braun breaks down the shipper handbook to managing expectations this holiday season. Trucker Chris Thomas talks about how drivers handle Thanksgiving; what he's seeing out on the road; staying accident free; meeting other drivers on social media and remaining positive. FreightWaves' Alan Adler has the scoop on more drama over at Nikola; Hyliion's big workforce cut; and the latest on Hyzon. FreightWaves' Rachel Premack looks into why trucking embraces alarming turnover rates. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
Only ten teams have a worse turnover ratio than Miami's -4, but this week's Black Friday game against Tim Boyle and the New York Jets is a chance to change the tone. The Dolphins forced three turnovers against the Las Vegas Raiders, but the offense also turned the ball over three times. Miami won four of its last six games — that can change to five of the last seven if the turnover battle is won. Can quarterback Tua Tagovailoa and the Dolphins offense go into New York and play four clean quarters against one of the league's toughest defenses? This clip originally aired on the podcast: Dolphins at Jets Week 12 Preview: Tim Boyle Time, Miami's Mismatch, and Avoiding Turnovers Another Dolphins Podcast is hosted by Joshua Houtz (@Houtz) and Jake Mendel (@JMendel94) with Marek Brave (@MBrave13) joining as a guest host. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
On today's episode of WHAT THE TRUCK?!? Truck Parking Club's Evan Shelley joins Dooner to co-host the show. They'll talk about parking solutions for drivers during the holidays and the logistics of Thanksgiving. C3 Solutions' Greg Braun breaks down the shipper handbook to managing expectations this holiday season. Trucker Chris Thomas talks about how drivers handle Thanksgiving; what he's seeing out on the road; staying accident free; meeting other drivers on social media and remaining positive. FreightWaves' Alan Adler has the scoop on more drama over at Nikola; Hyliion's big workforce cut; and the latest on Hyzon. FreightWaves' Rachel Premack looks into why trucking embraces alarming turnover rates. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
Marc Ryan of "The Fan Upstate" joins the show for his weekly appearance. TSUS has new video content every day so make sure you're subscribed: https://www.youtube.com/channel/UCsQmBNkPOToCPXQOxQmS9eg Subscribe to The Spurs Up Show, the best Gamecocks podcast on the internet: https://podcasts.apple.com/us/podcast/the-spurs-up-show/id1441899352 Big Cock Club: https://www.patreon.com/bigcockclub X: https://twitter.com/TheSpursUpShow Instagram: https://www.instagram.com/thespursupshow/?hl=en Facebook: https://www.facebook.com/TheSpursUpShow Podcast: https://podcasts.apple.com/us/podcast/the-spurs-up-show/id1441899352 Merch: https://tsus.store/ Let's get it! Learn more about your ad choices. Visit podcastchoices.com/adchoices
Highlights: Check out Terry's new book, "The Guy with the Sign, And Other Thoughts on Faith in Everyday Life" at www.terryplutobook.com; How are the Browns 7-3? What we saw from DTR on Sunday, and what we'd like to see next; Is Kevin Stefanski the NFL's most underappreciated coach right now? Stefanski: The "Nice Belichick"; How Myles Garrett is different this season; Terry's Weekly Kicker Update on Dustin Hopkins; Why Cavs rookie Craig Porter Jr. is so important right now; What the Cavs can do to get Darius Garland to shake his turnover habit; Why we think the NBA's In-Season Tournament is silly; Inside the Guardians' dealing of Cal Quantrill, and what Bally Sports has to do with it; Better late than never, some thoughts from the Stephen Vogt Guardians press conference; Thanksgiving thankfulness; and this week's two listener letters, one from Minneapolis, and one from Slovenia. Learn more about your ad choices. Visit megaphone.fm/adchoices
Highlights: Who on the team/front office discovered Craig Porter Jr., and should the team consider making him a permanent part of the roster? If Ricky Rubio doesn't return, what position should the team prioritize in a trade with his salary cap space? How concerned should we be about Darius Garland's high turnover numbers this season? Can Max Strus change or enhance the Cavs' culture with his infectious play and attitude? Will J.B. Bickerstaff success as the coach of these Cavs be decided by the 2023-24 regular season or by the playoffs? Learn more about your ad choices. Visit megaphone.fm/adchoices
Miami Dolphins quarterback Tua Tagovailoa became the first player to throw for 300 passing yards against the Las Vegas Raiders this year, ending Sunday with 325 yards and two touchdowns. That said, it wasn't always smooth sailing for Tagovailoa and the offense. Miami's quarterback threw an interception and fumbled the ball away early in the first half. On top of that, tight end Julian Hill also lost a fumble to the Raiders' defense. Although a consistent 70-point average isn't expected for Miami throughout the season, are current offensive struggles a phase of growth or a cause for genuine concern? This clip originally aired on the podcast: Week 11 Recap: Dolphins' Defense Dominates, Offense Struggles in 20-13 Win Over Las Vegas Another Dolphins Podcast is hosted by Joshua Houtz (@Houtz) and Jake Mendel (@JMendel94). To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Hour 3 – The Drive gave out a stat that highlighted one of the Chiefs offensive issues, Patrick Mahomes and his turnovers.
Ben and Kyle break down a wild night at Ford field, and an especially wild final five minutes. After struggling with another mobile quarterback, Detroit's defense grew into the game and saw out a narrow victory: the Lions' eighth of the season. Jameson Williams showed more signs of progress, and Goff bounced back for a flawless final drive after throwing three picks. Learn more about your ad choices. Visit megaphone.fm/adchoices
From September 7, 2019: This summer has been a tumultuous one inside the U.S. State Department. In August, the department's Office of the Inspector General handed down a scathing report alleging political manipulation and abusive practices inside the department's International Organization bureau—only one of a series of similar allegations. At the same time, a number of career State Department officials ranging from assistant secretaries to the rank-and-file have resigned due to alleged complaints and disagreements with Trump administration officials and policies.To dig into these developments and consider what they might mean for the State Department's present and future, Scott R. Anderson spoke with reporters Colum Lynch and Robbie Gramer of Foreign Policy magazine, and Lawfare's Margaret Taylor, who is a fellow alumnus of the State Department's Office of the Legal Advisor and former Democratic Counsel for the Senate Foreign Relations Committee.Support this show http://supporter.acast.com/lawfare. Hosted on Acast. See acast.com/privacy for more information.
The Memory Palace is a proud member of Radiotopia from PRX. Music We move between three different pieces from Camille Saint-Saens': Suite, Op. 90: II Menuet, and two from Carnival of the Animals:Aviary and the Cuckoo in the Heart of the Woods. We hit Juneau from Danny Bensi and Sander Jurriaans' score to Wildlike. And The Waltz from their score to 5 to 7. And there's a total gem from George Mukabi called Dila Ni Dila in there too. Notes Do yourself a favor and read Frances Hamerstrom's autobiography, My Double Life: Memoirs of a Naturalist. Do your kids a favor and Jeannine Atkins take on Frances in her book Girls Who Looked Under Rocks. And then watch Frances teach David Letterman how to cook a snake.
Hour 1 - The guys talk about some of the coaches currently with the Bills that have made a big impact on the team.
Pols & Theories return to the table to discuss the NBA in-season tournament, Sixers and Clippers trajectory after James Harden trade, recap of Week 10 of the NFL, and give their predictions and breakdown of the NFL Week 11 slate. Follow P&I on their video and audio platforms: YouTube, Apple Podcasts, Spotify, iHeart, Google Podcasts, Stitcher, Megaphone! Also follow The P&I Guys on their social media platforms: Instagram, Facebook, Twitter, and TikTok! View the links to all of their above platforms on Linktree and Shorby! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Matt Williamson looks at the Browns offense and predicts that the winner will be decided in the turnover battle. Learn more about your ad choices. Visit megaphone.fm/adchoices
The Miami Dolphins leveraged a perfectly timed bye week to rest up before finishing the season with five of the final eight games at home. Wide receiver Jaylen Waddle struggled with injuries early in the year and used the bye week to get his 'body right.' Considering the return of River Cracraft, we look at who will claim the wide receiver No. 3 position over the second half of the season as Miami looks for answers beyond Waddle and Tyreek Hill. Miami struggled to force turnovers in the first half of the season. Four players tied for a team-high one interception as Miami features a -4 turnover differential through eight weeks. We ask if Bradley Chubb, with four forced fumbles and six sacks, is the key to a turnover turnaround. We wrap the show by hitting on the fact that Miami tried out six players this week, including guard Andrew Norwell. General manager Chirs Grier continues his search for diamonds in the rough to improve the roster. Another Dolphins Podcast is hosted by Joshua Houtz (@Houtz) and Jake Mendel (@JMendel94) with Marek Brave (@MBrave13) joining as a guest host. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Who is Adrienne?Adrienne Bellehumeur is a seasoned professional based in Calgary, Alberta, known as "Texas North" due to its association with the oil and gas industry. With expertise in working with clients in various industries, Adrienne primarily focuses on assisting oil and gas companies, including those in the process of going public in Canada or listed on the US exchange. Her main area of expertise lies in running compliance and internal control operations, as well as handling financial process work. Additionally, Adrienne excels in using her skills in documentation to solve a wide range of problems faced by her clients. While her clientele spans across different sectors, her current work heavily revolves around the oil and gas industry.Key Takeaways[00:02:18] Doing more with less: a universal problem.[00:04:04] Knowledge lost; document lessons, automate, avoid stagnation.[00:07:27] Wasted money on known problem; lack of communication.[00:10:35] "Documentation is a problem-solving tool for career success."[00:14:43] Book summarizes career best practices for all.[00:18:13] Poor cash flow due to delayed sales.[00:20:39] Subscribe to link.thecompleteapproach.co.uk/newsletter for updates and free downloads.Valuable Free Resource or Actionwww.bellehumeurco.com/6stepsA video version of this podcast is also at https://youtube.com/live/1ZKGoZUxiNA?feature=share_________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSdocumentation, grow your business, 24 hour rule, mass market, advice, guidance, compliance, internal control, financial process, oil and gas, scalability, employee engagement, headcount, systems, knowledge, inflation, interest rates, business owners, high interest rates, high inflation, people's heads, do more with less, lessons learned, automate, minimal effort, sale price, knee-jerk reaction, fancy systems, knowledge management programs, consistent habits, routine.SPEAKERSAdrienne Bellehumeur, Stuart WebbStuart Webb [00:00:21]:Hi. And welcome back to It's not rocket science. I've gotta get that in the middle of the frame. Five questions over coffee. I'm here today with Adrian Bellhuma. Adrian is an expert on documentation and how to best use that documentation to help grow your business. And she's the author of the 24 hour rule, which is the 1st real mass market, book, which gives advice and guidance on the best use and best of documentation to grow your business. So I'm really pleased to have Adrienne here with me on the podcast.Stuart Webb [00:00:54]:Adrienne, welcome to It's Not Rocket Science 5 questions over coffee.Adrienne Bellehumeur [00:00:58]:Thanks so much, Stuart, for having me. This is great.Stuart Webb [00:01:01]:Well, it's terrific to have you. Adrian, let's, let's start by sort of understanding a little bit about the The sort of audience that you you that you help the the the people that have got pros problems that you are trying to help them solve those problems.Adrienne Bellehumeur [00:01:16]:The clients I work with are well, I'm I'm in Calgary, Alberta, so we are considered Texas North, that's our nickname. So I work with a lot of oil and gas clients here, of but and Of companies of all sizes, to be honest, whether it's company that is just in the process of Going public in Canada or large, companies US to on the US exchange. The bulk of my business is actually running Compliance, internal control, financial process work, but I do a lot of other, types of using using the skill of documentation to solve to solve problems. So but it's it's a range of, it's a range of clients, but we we have a heavy focus on oil and gas right now.Stuart Webb [00:02:03]:So tell me, what are the sort of problems that those clients have had, and and what have they tried to do to solve the problem that that that they've not necessarily been that successful with before you get involved with them.Adrienne Bellehumeur [00:02:18]:Yeah. Well, it's I mean, it's very topical right now, and I hate give a buzzword, cop cop out response, but doing more with less is a huge theme right now. And I'd say it's a it's Almost a universal problem with inflation, interest rates, really changing the game and how, companies make decisions. So, Again, it's talked about a lot right now, but I don't think it's just just a buzzword. I would say it's the the biggest problem that Clients right now are are struggling with is how to do more with their their staff, first of all. I mean, we Employee engagement is at a all time low right now. People are not looking we are in an age where people are not looking to increase their headcount. In fact, we're looking to decrease headcount pretty much everywhere and just operate with a leaner, structure.Adrienne Bellehumeur [00:03:11]:I have other clients that are that are in a maybe in a different category than a more mature business. They are looking To scale or leverage what they're doing, but still not not really looking they don't we're not in a environment of spending a ton of money, so I this This do more with less theme, is massive whether it's, an existing business scaling kinda scaling back, Using their people better, using systems better, using knowledge in people's heads better. It just seems like a universal and even even Business owners that are looking to scale, right now with high high interest rates, high inflation, It's a more it's a people wanna do it right without just spending a ton of money throwing throwing, you know, Throwing money at at the problem, which is really not what I'd advise to do either.Stuart Webb [00:04:04]:And re and really one of the great problems that that, That we we've we've we've we've found ourselves locked into for a lot of years, isn't it? It's the fact that we don't often document All of the lessons learned and things that have happened in the past and how we do things well enough so that when you do get that Turnover of engagement or when you do need to downsize and you do need to automate things through systems, it's not possible to do that because the knowledge is lost. So the knowledge is is lost because it's locked in people's heads, and it's only by sensibly and by, Well, I'd like to say with minimal effort, but that's what it is. With minimal effort getting into a document which is easy to understand, keep refreshed, Keep people sort of, up to speed that a business owner is able to do that. And it and it it's critical to to not only growth, but When it comes to that stage of when you need to, as a business owner, start thinking about exit, if it's all locked away in people's heads, you cannot possibly move the business forward.Adrienne Bellehumeur [00:05:03]:Yeah. It certainly can hurt your sale price as well, in the event of a of a even even informal documentation can be used to increase your sale price as well. So that's that's a great point. I mean, any, tier audience that's often looking to leverage their business, I mean, Doc, just getting things on paper is that's a huge part big part of my business too is actuallyStuart Webb [00:05:27]:businessAdrienne Bellehumeur [00:05:28]:point of leverage. Even even myself, if I'm looking to bring someone new in our team or, Using an administrator, all of a sudden, the stuff that I've done from my own head has to be transferred. I mean, it's it's very interesting how Important documentation becomes oh, even when you expand to just 2 people doing doing something. I mean, my my advice, I guess, Stuart, what I see in and and why I'm so motivated in this area is that most most businesses have really knee jerk reaction to these projects Where it's kind of, oh, let's just go doc run and spend a fortune either documenting or fancy systems or almost overkilling, the problem as opposed to just consistent habits, that is less costly. So that's Part of my soapbox I'm getting on and the motivation for my work, I know you wanna ask about why we're what companies Could do better. Yeah. The knee jerk reaction of rushing out and spending a fortune either documenting or systems or these Fancy knowledge management programs. And then what happens is, of course, they just get cut.Adrienne Bellehumeur [00:06:40]:This is cut when, when the Buzzword changes. So I've I've my whole math my entire methodology is about Consistent habits that are actually quite an Habits. Quite routine.Stuart Webb [00:06:55]:Habits are really important with this, aren't they? If it becomes what it as you say, it's it's one of those things where if somebody turns around and says, We need to make we need to get our documentation up to date, and everybody rushes around and starts doing it. Yep. And then it you know, the the fatigue flags and and everybody gets fed up Doing it, and then you get to the point where somebody leaves and it's okay. Well, we'll you know, let's not worry about that. We'll get on with what we got on with, and then we'll just 2, 3 years later, somebody says, All our documentation's out of date. Let's get all our documentation out of the day. It it it just is a cycle. I've seen it 3 or 4 times of businesses I've been involved with there.Stuart Webb [00:07:27]:We we we we we haven't got this. Yeah. Learning, learning and a a a habit with, you know, Making it just part of whatever is going on, you just keep a note of of the latest thing and record record it. A a great example of this, I was working with a business recently, and there was a huge amount of effort to get a particular problem solved. And then somebody sort of was looking through the Wiki, and they came across an entry which was essentially, I guess the best thing could be described as, oh, this is a bit of a known problem. We ought to solve it and think about solving it at some stage. And I asked the question, Well, when did that get written? Well, the date stamp is this date, and I went, so let's get this right. We've just spent Nearly a quarter of $1,000,000 trying to solve a problem that was known about.Stuart Webb [00:08:22]:Yeah. But we'd all forgotten about it. And I went, didn't anybody think of Checking the Wiki before we started down this path, and they went, no. We kind of don't really bother too much about it. We just look at it when we're really, really stuck. It was one of those moments when I thought the habit of constantly sort of doing documentation has been lost in this organization, And it would have saved a good quarter of a 1000000. Yeah. We would have we would have been 4 weeks ahead of schedule had we not spent 4 weeks Forgetting that there was some documentation and not even bothering to look at it.Stuart Webb [00:08:55]:A horrible experience.Adrienne Bellehumeur [00:08:56]:It's it's, it's very Basic, basic skill in some ways. I mean, we're we and we assume, our workforce knows how to do it correctly. My Experience as a business owner and consultant, is is actually it's the contrary. It's very few people that really understand mechanics are doing it well, and that's actually why I do so much have so much effort writing and training others and, promoting best practices and habits around because my experience is that it's it's not as well done or understood as a skill, and it and it does take work. It's not something like breathing. Not every you're not gonna just hire experienced people, and they necessarily are great at it.Stuart Webb [00:09:43]:I'm just making a note of, of things that I need to remember in the future, Adrianne, to Check. Come back to. Listen. You must have some valuable free advice that you, that you you could give to the audience listening at the moment. What what would that be? And I I think there is A an interesting, download that I can refer to now, which I'll show on screen.Adrienne Bellehumeur [00:10:03]:Sure. There's a download here. So my book, I'm gonna I'm gonna do,Stuart Webb [00:10:09]:this to James.Adrienne Bellehumeur [00:10:10]:Oh, I'm just going the wrong way.Stuart Webb [00:10:11]:I went rightAdrienne Bellehumeur [00:10:15]:for smarter organizations. So it's actually don't I I don't wanna freak out your audience that it's a book on documentation. It's actually a fun read. It's much more, aligned with solving business problems. That's actually how I view documentation. It's not just a exercise you put on the shelf. It's it's really about solving problem. That's what I That's what I do for a client.Adrienne Bellehumeur [00:10:35]:Whether a client is going public or it is or you're stuck in a vortex of meetings or you have, Peter is retiring, and he built your systems from scratch 15 years ago. I mean, there's so many different scenarios which you apply documentation to, and I Truly believe that it's just a tool for problem solving, also a set of skills that you carry your entire career, and and in your life as well. So my book is structured along these 6 steps, of of capture, structure, Present, which is about writing and and visualization, communicate, store and leverage, and lead and innovate, and, I give Tips, and skills along each of these things. So my download will give your audience a bit of a flavor for some of these techniques, and if you're interested more, certainly check them out in the book. I mean, I would say if if I could leave your audience with One very simple technique in documentation, that is no technology required, no fancy education, and they will get their money's worth from, joining your, this this podcast today, is the 24 hour rule, and that is a very simple it's actually I believe the golden rule of documentation is that you have To process, you have to do something with information within 24 hours of either hearing it or even have it it can be applied to ideas as well. The 20 the 24 hour rule, is is the again, golden rule documentation, also a great productivity tip. One of the worst losses of of good of knowledge, momentum on projects, opportunity comes within 24 hours. We don't we are really good at processing information in 24 hours.Adrienne Bellehumeur [00:12:32]:But if you really wait past that window, Your short term memory and your your energetic connection to that information starts dropping. So I'm sure, Stuart, you've been to meetings. Everyone Came out with brilliant ideas and, all this they solved the world, and then they they just head out for the weekend and really forget to action anything. Those are Very classic examples of how good information opportunity momentum gets lost because we don't We don't process it effectively. And in my experience is a lot of great information is lost within That that 24 hour window. Certainly, meetings is a great example, but you can apply it to business I mean, sales. It's usually when you don't When you don't follow-up on a sales opportunity or even process it or connect with someone you met at a conference, you are your likelihood of doing that diminishes actually quite rapidly in 24 hours. So it's a very different take on how documentation is usually so Formal and, so, corporate, but this is a this is a new take, of driving better habits will change Change your documentation across the board in so many different areas of your business.Stuart Webb [00:13:48]:I like it very much. I agree. I really do. I really do. Was there a particular, book or experience or course or something which really sort of got you into understanding the the the value of commendation in in a in an organization?Adrienne Bellehumeur [00:14:05]:I I actually wrote the book because I thought there was A hole in the market. I've again, I I as a I'm a I'm a CPA. I started, your it's and it's a very documentation, patient, intensive career, actually. You do need to loan your auditor, or you you have to you have to know the document. And, usually, you're plunked. And I my experience is you're plunked into, into the work world. People expect to do how to do it. And I actually remember it really drowning, When I worked for I worked for a lot of banks and all the just sea of documentation.Adrienne Bellehumeur [00:14:43]:I I remember not actually having a good grasp on it, So I was very motivated to write a book that I think would be helpful, but it it it would be helpful for people new in their career, but also really all levels. I've I mean, certainly, it it's it's almost, a it it's levels the playing field, really. It's not everyone Almost it doesn't matter if you're a senior executive or, just starting your career. We could all benefit from some of these best practices. The the book actually draws from the worlds of information management, organizational design, which is effectively better process, and And productivity, personal productivity, is kind of a smooshing together of these 3 disciplines, and, actually, that's why That intersection is really where this world, I call it dynamic documentation, is defined. I I would say I mean, one big influence is David Allen's getting things done. It is, and he's influenced a lot of people. He he really that productivity component, he's the one who Really kicked it off.Adrienne Bellehumeur [00:15:45]:There's been a lot of great productivity books since then, personal productivity, but I would his is still This is still kind of the the kickoff about just over 20 years ago of that new discipline, which is so needed in today's work world. We do we do need Teach people how to be more productive.Stuart Webb [00:16:04]:Absolutely great. Look. We're reaching towards the end of the, for the interview. Adrian, I really thank you for spending some time with us, but But there must be 1 question that's currently, currently keeping you, keeping on the edge of your seat thinking, why hasn't he asked me about? And so, therefore, I'm gonna ask you now, What's the question I should have asked you, which I I haven't yet? And then, obviously, you have to answer it because otherwise, we'll all be going away wondering why it is we didn't get a good answer to that question. So What is that 1 question that I haven't yet asked that you'd like me to?Adrienne Bellehumeur [00:16:34]:The oh, wow. That's a hard question, Stuart. You can ask me toStuart Webb [00:16:37]:I like to I like to leave the hard questions for other people to, to ask as well as answer, Adrian. That's, that's that's my that's my secret of my success.Adrienne Bellehumeur [00:16:45]:You can ask me, What's the simp my favorite simple framework for document I know it's a very question, and I'll I'll I'll, I I have lots ofStuart Webb [00:16:55]:peopleAdrienne Bellehumeur [00:16:55]:to ask me, but yes.Stuart Webb [00:16:57]:Please give us that description.Adrienne Bellehumeur [00:16:59]:Alright. I'll give another simple this is also very helpful for your audience, and I use it extensively in my training is that documentation has been traditionally viewed as big d documentation. That means, like, Policies, records, formal, big systems, transform big big initiatives like that. Documentation is equally about little d, everyday disciplines and habits that we talked about, including the 24 hour rule, How we take notes, how we store things regularly, how we can write, how we communicate. To have great documentation, you need to balance Big d and little d. You can you can implement the fanciest sales system in the world, but if your sales team doesn't have the habit of recording sales prospects, it's not gonna fly. I vote so I'm a huge believer. My very simple framework is that you keep you Basically have to keep the 2 in balance, big d and little d, to have very successful initiatives, projects, and organizations as well.Adrienne Bellehumeur [00:18:07]:So I'll just leave with that last little framework easy framework for your audience.Stuart Webb [00:18:13]:Adrian, I happen to love that, and it reminds me. Just gonna give a very real example. I led, I led 1 business that was currently in undergoing a huge amount of, trouble. The, the the problems were were myriad, but one of the major problems I had to solve was the fact that their cash flow was poor. And the the the one of the keys to solving their cash flow was to discover that these salespeople Captured most of their sales on bits of paper and then uploaded them to the computer system when they got back into the office. And they were traveling, So they would have what I call what I eventually came to call briefcase time. That was orders that were ready that customers wanted to pay for In a brief case for 1, 2, or possibly even 3 weeks, by which time the customer had even forgotten they'd made the order And then we cancel it when they saw it come through on an email because they thought it was no longer an order or it was a duplicate. And that was one of the major problems that that business had, and all we had to do was get them to upload it on a slightly more regular basis than leave it in their briefcase for 3 weeks.Stuart Webb [00:19:23]:And the 24 hour rule became an absolutely critical rule for us. All orders from paper into system Improper documentation so that we actually understood what the order was within 24 hours. You're absolutely right. Big d and little d, Absolutely critical to every organization. I love that. I'm gonna be starting to I'll steal that from you if that's okay with you. Okay. Yeah.Stuart Webb [00:19:43]:Absolutely. Big d and little d orAdrienne Bellehumeur [00:19:45]:You can talkStuart Webb [00:19:46]:day long.Adrienne Bellehumeur [00:19:46]:Big d, little c, you can use it you can use it in different capacities, but they do always have to be in balance. And we talk a lot about big d, so I'm Bringing a lot more attention to those little d habits, skills, andStuart Webb [00:19:58]:different ones. Brilliant. Adrian, look. This has been a really fascinating discussion, And I think you've brought documentation to life, which I know is not something which I expected people to be hearing from me because documentation is not something that most businesses find themselves thinking It's a good use of their time. It's a critical use of their time if they wanna grow, critical use of their time if they wanna avoid some of the problems you've been saying. Look. We're we're reaching the end, but if you would like to get on to our newsletter list so that you get to hear about brilliant interviews With people like Adrian so that you can participate by asking questions when we're live or by being aware of the recordings when they come out on podcast form on Apple Spotify. Here's the link you go to.Stuart Webb [00:20:39]:You go to httpscolonforward/forward/link.thecompleteapproach. That's thecompleteapproach word.co.ukforward/newsletter. That's link.thecompleteapproach.co.ukforward/newsletter. Get on that newsletter list, get to hear about great people like Adrian who are coming up, and about the brilliant sort of things that you'll hear When you see Adrian's, notes coming out, because I'll link to that book and I'll link to her 6 steps, a free download. Adrian, this has been absolutely fantastic. Thank you so much for spending a few minutes with us. Really appreciate you coming to us all the way from, from Calgary. I guess it's still nice and warm there at the moment.Stuart Webb [00:21:19]:I've been to Calgary, and I know it could get a little cold. But I guess forAdrienne Bellehumeur [00:21:23]:a moment,Stuart Webb [00:21:24]:it's still up.Adrienne Bellehumeur [00:21:26]:Adrianne, thanks.Stuart Webb [00:21:28]:Thank you so much. You're gonna play us out, and then, we'll Speak to you again soon.Adrienne Bellehumeur [00:21:33]:Thank you. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe
Kay Adams hosted the latest episode of 'Up & Adams' on FanDuel TV and YouTube! On today's episode, Kay previews the matchups between the Cincinnati Bengals and Baltimore Ravens, the New York Jets going against the Buffalo Bills, and the Minnesota Vikings facing the Denver Broncos. Then, former NFL defensive back Darius Butler discusses the Bengals vs. Ravens game, the keys for the Kansas City Chiefs to beat the Philadelphia Eagles, and Kay's experience at the Netflix Cup. Next, Hall of Fame defensive end Howie Long talks about whether Bills quarterback Josh Allen's turnover problem is more on him or former offensive coordinator Ken Dorsey, the Broncos' defense turning it around after a rough start to the season, and if Las Vegas Raiders interim head coach Antonio Pierce has a future with the team. Finally, Chad Johnson, Jacksonville Jaguars chief operating officer, shares what the organization's doing with donated clothes before sending them to a non-profit and how people can help.
The Miami Dolphins allowed more than 21 points once since Week 5 but are near the bottom of the league with a -4 turnover differential through nine games. Bradley Chubb leads the team with six sacks and four forced fumbles — will he be the one to spark a second-half turnover surge from the defense? Four players have at least four sacks, and that doesn't include Jaelan Phillips, who ranks fifth with 3.5. At the same time, Miami has just four interceptions on the year... that has to change with Xavien Howard and Jalen Ramsey healthy, right!? This clip originally aired on the podcast: Midweek with Marek: Diving into Wide Receiver Depth, Optimism for Turnover Ratio Reversal, and Chris Grier's Eternal Quest for Acorns Another Dolphins Podcast is hosted by Joshua Houtz (@Houtz) and Jake Mendel (@JMendel94) with Marek Brave (@MBrave13) joining as a guest host. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Discover how service contracts can be a game-changer in boosting your business turnover by 25%! In this insightful episode, we delve into the world of service contracts and uncover strategies to leverage them for substantial business growth. We'll explore the nuts and bolts of effective service agreement implementation, sharing tips and tricks that have proven to yield significant turnover increases for contractors and field service businesses alike. Tune in to learn how to harness the power of service contracts for your business and witness a remarkable 25% growth in your turnover. Join us in this journey to financial success with service contracts!Watch the video version of this podcast at https://youtu.be/VaN491bAtHwDiscussion Points: 02:35 Who is Michael Israel?04:57 Extended service agreements increase overall costs.07:10 Benefits of HVAC contracts for homeowners: peace of mind, guaranteed inspections, efficiency.11:02 Advantages of scheduled maintenance prevent breakdowns.14:32 Consistent revenue stream through planned service agreements.18:29 Peace of mind when someone inspects problems.20:22 Advantages of showcasing expertise in electrical space.24:40 Flexible maintenance contracts cover different parts, hours.28:14 Protection, discounts, inspections ensure reliable performance.32:26 Service contracts generate steady revenue and prevent breakdowns.34:08 Seeking feedback on implementing service and maintenance agreements.Resources:Visit Zuper.co at https://www.zuper.co/Get in touch with at michael@zuper.coRead our blog on this podcast here: https://www.thesiteshed.com/service-contracts-trade-strategy-michael-israel/ Have a conversation with us! Go to tradie.wiki/pod and book a call.Check this out: Get 30 guaranteed qualified leads in 90 days! Learn more here: https://tradie.wiki/tradie Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook
Matt Moore and David Ramil break down the night that was in the NBA. The Celtics get a division win over the Knicks behind Jayson Tatum's dominant performance as their starting unit continues to shine. The Knicks run out of gas against an elite defense. The Wizards allow a miserable comeback from the Raptors, and the Bucks take care of business vs. the Bulls. Then, Matt and David play Shot, Pass, Turnover on three hot and three cold teams. Are the Wolves for real? Are the Warriors in trouble? And they wrap up talking the Jae Crowder injury for Milwaukee and Michael Malone's extension with the Denver Nuggets. Support Us By Supporting Our Sponsors! Betterhelp This episode is sponsored by Betterhelp. Make your brain your friend, with BetterHelp. Visit BetterHelp.com/lockedonnba today to get 10% off your first month. Ibotta Download the Ibotta app now and use code locked to get 100% cash back on your Thanksgiving dinner starting November first! Just go to the App Store or Google Play store and download the FREE Ibotta app and use code locked. eBay Motors For parts that fit, head to eBay Motors and look for the green check. Stay in the game with eBay Guaranteed Fit at eBayMotos.com. Let's ride. eBay Guaranteed Fit only available to US customers. Eligible items only. Exclusions apply. Jase Medical Get $20 off these lifesaving antibiotics with Jase Medical by using code LOCKEDON at checkout on jasemedical.com. PrizePicks Go to PrizePicks.com/lockedonnba and use code lockedonnba for a first deposit match up to $100! Gametime Download the Gametime app, create an account, and use code LOCKEDONNBA for $20 off your first purchase. FanDuel Score early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Hour 1: The Steelers are 6-3 and not turning the football over. Buffalo had 12 guys on the field when Denver missed a game-winning field goal! The Bills might not make the playoffs, while the Steelers are in a great spot. Josh Allen has an interception in six-straight games. Pickett has gone five-straight games without an interception. The Steelers are 10-1 when Kenny Pickett starts and closes the game without a turnover. Would the Bills have won against Denver if Kenny Pickett was their quarterback? Austin doesn't think you can be a true Super Bowl contender unless you have one of the top 5-7 quarterbacks. The Steelers are running the ball at a great clip now. They don't turn the ball over! The defense forces turnovers and Broderick Jones has helped the running game. The Raiders are better once they fire a coach for the second time in a few years. Dorin wants to see the Ravens beat the Bengals and stop Cincinnati's playoff chances. It further helps to try and eliminate a possible playoff team. The Bengals are lacking AFC wins and have a tough schedule to close the season. Jason Mackey of the Pittsburgh Post-Gazette is reporting Johan Oviedo may need Tommy John Surgery for the Pirates. This is VERY BAD and the rotation depth is not there. Quinn Priester, Luis Ortiz, and Roansy Contreras don't inspire confidence. The Pirates need to add multiple starting pitchers and focus on it in free agency in trades. This changes a lot for the Bucs.
On today's episode, Sal Capaccio and Matt Bove recap the Bills tough loss to the Broncos on Monday Night Football, with turnover after turnover and mistake-filled football being the theme of the night. Is a change coming sooner rather than later? Is Josh Allen okay? Are we out of the playoff hunt? Matt and Sal answer these questions as we try to make sense of what just occured. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Jeff brings the topic of employee retention to Human Capital, with professional speaker and best-selling author Joey Coleman. Jeff and Joey discuss his latest book, "Never Lose a Customer Again". Joey shares his motivation behind the book, based on two decades of customer experience. He explains the critical connection between exceptional customer experiences (CX), and the need for remarkable employee experiences (EX) for employees to deliver them. They delve into the challenge of bridging the gap between CX and EX, asserting that organizations often treat them as disparate entities. Joey calls on his eclectic background, as an attorney defending "alleged" criminals, selling custom research to Fortune 500 executives, racing along the Great Wall, juggling in front of the Taj Mahal, and working in the CIA and White House. Joey is a professional speaker and has given thousands of speeches all over the world, traveling to 51 countries (and counting). Never Lose an Employee Again
Chris Schmidt and Elijah Herbel open up the phone lines for the first hour of their Monday show as they discuss another turnover-filled day for the Husker offense in a loss to Maryland, hitting on Marcus Satterfield's playcalling and the dilemma Nebraska finds themselves in at QB. A Hurrdat Media Production. Hurrdat Media is a digital media and commercial video production company based in Omaha, NE. Find more podcasts on the Hurrdat Media Network and learn more about our other services today on HurrdatMedia.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
Adam Crowley and Dorin Dickerson review the Steelers' win on Sunday and wonder if they'll be able to win the same way against the Cleveland Browns next week.
JULIE BAUKE ON THE LATEST JOB AND EMPLOYMENT TRENDS... JULIE RESPONDS TO THE FOLLOWING PROMPTS... A recent survey finds that 70% of workers lie on their resume. According to ResumeLab's Job Applicant Behavior Survey, the top four resume lies are: Embellishing responsibilities in general – 52%My job title (to make it sound more impressive) – 52%Fabricating how many people I managed – 45%The length of time I was employed at a job – 37% The survey also found that 76% of workers admit to lying in their cover letters. How risky is it to lie (or even embellish) on your resume or cover letter? Julie Bauke (rhymes with NOW-kee) is uniquely qualified to weigh in on this. She's Founder and Chief Career Strategist with The Bauke Group. Julie also worked for 16 years in HR. She is the author of the book, Stop Peeing On Your Shoes: Avoiding the 7 Mistakes That Screw Up Your Job Search. (The Wall Street Journal)The white-collar labor market is softening to a point that companies are encountering an issue that would have been unthinkable in the era known as the Great Resignation.These days, too few people are voluntarily leaving their jobs. Turnover has declined so steeply at some large employers that companies now find themselves over budget on certain teams, requiring leaders to weigh whether to postpone projects or to cut additional staff as the end of year approaches... Morgan Stanley had layoffs in recent months in part because of low attrition within the 80,000-person Wall Street firm, CEO James Gorman said on a call with investors in mid-October... Wells Fargo's Chief Financial Officer Mike Santomassimo told investors this summer that attrition has been slower than expected at the company and that the bank planned to record higher severance expenses to reduce its head count. He reiterated the message in mid-October, telling investors that the company believed it still had more jobs to cut, as attrition has remained low, which will likely result in additional severance costs next year...At Bank of America, the company told investors in January that it planned to cut its head count this year through slower hiring and attrition. But that task became more challenging, executives said, as fewer employees left the bank. “Over the course of 2023, we've seen moving from 2022's Great Resignation to a current level of a record low attrition in our company,” CEO Brian Moynihan told investors last month. “All that meant the team had to work harder to manage that head count down.” Since January, Bank of America's workforce has shrunk by about 6,000 full-time employees, to roughly 213,000 people. Read more. What's the takeaway for workers? How can you successfully navigate this current work environment to either get a better job or a promotion with your current employer? Tune in 10 AM - 12 PM EST weekdays on Talk Radio 1210 WPHT; or on the Audacy app!
Sports Director Kevin Sjuts, Chase Matteson, and Bill Rentschler react to Nebraska's disappointing loss to Maryland, falling 13-10 after the Husker offense gave away the ball five times on Saturday. #nreport #huskers #husker #nebraska #huskerfootball #huskernation #college #football #bigten #big10 #1011 #lincoln
Today from Lubbock, TX, on Locked On Texas Tech: - defending Kansas - turnover trouble: is Morton the cure? - keys to a win - bunch up little turnovers All coming up on Locked On Texas Tech -- the best daily podcast made for Red Raiders, by Red Raiders! Part of the Locked On Podcast Network Follow & Subscribe on all Podcast platforms…
Utah Jazz radio broadcast David Locke made his weekly visit on the show with DJ & PK to talk about the issues the team is facing amidst a poor start to the season.
The Phoenix Suns defeat the Chicago Bulls 116-115 in overtime! Bradley Beal made his regular season debut for the team. He played 24 minutes contributing 13 points, 4 rebounds and 4 assists. Grayson Allen was lights out from deep shooting 8-13 and adding in 8 rebounds and 4 assists. Join the PHNX Suns podcast for the Suns at Bulls postgame show and don't forget to follow the show on twitter @PHNX_Suns. 0:00 Intro 0:30 Reaction to OT win over the Chicago Bulls 7:00 Turnover problems continue 8:30 Do the Suns need a PG with late game struggles 18:00 Reading your superchats 20:00 Kevin Ray joins the show from the road 24:00 Looking at the numbers 29:00 KBD has been great, Okogie has struggled 37:30 Eric Gordon is COLD 42:00 Frank Vogel on Bradley Beal's return 44:50 Giving Jusuf Nurkic his flowers 51:45 More Superchats 53:00 Checking in on our bets and more superchats An ALLCITY Network Production SUBSCRIBE to our YouTube: https://bit.ly/phnx_youtube ALL THINGS PHNX: http://linktr.ee/phnxsports PHNX Events: Get your tickets to D-backs Takeovers, Knockout Nights & Suns Watch Parties at BetMGM, and MORE here: https://www.eventbrite.com/o/phnx-560... Arizona's Family Sports: Watch Suns games on Arizona's Family Sports! Visit azfamily.com and click “SUNS GAMES” for listing information for your area. Desert Financial Credit Union: Open a free checking account online with Desert Financial Credit Union and get $200 in bonuses https://www.desertfinancial.com/200 Get 10% off your first order of Hero Bread at https://www.hero.co/ by using code PHNX Schedule a free in-home estimate with Empire Today! All listeners can receive a $350 OFF discount when they use the promo code PHNX. Restrictions apply. See https://www.EmpireToday.com/PHNX for details. Check out all Gila River Resorts & Casinos has to offer from fine dining to Arizona's largest casino sportsbook. Visit https://www.playatgila.com to learn more. Go to https://saturdayneon.com and use code PHNX for 10% off your order today. Free shipping for orders over $200! Gametime: Download the Gametime app, create an account, and use code PHNX for $20 off your first purchase. Nutrl: Find Nutrl near you: https://www.nutrlusa.com/find-product Copyright 2023 NUTRL®. Distilled Spirits Specialty, Los Angeles, CA. 21+, enjoy Responsibly. Circle K: Join Inner Circle for free by downloading the Circle K app today! Head to https://www.circlek.com/store-locator to find Circle Ks near you! OGeez!: Score 25% off a bag of your favorite OGeez! Fruits or Creams. Go to https://zenleafdispensaries.com, add a bag of OGeez! to your cart, enter promo code “PHNX” and pickup at a local Zen Leaf Dispensary. Must be 21+. Enjoy responsibly. Four Peaks: Follow them on social @fourpeaksbrew & @fourpeakspub! Must be 21+. Enjoy responsibly. When you shop through links in the description, we may earn affiliate commissions. Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. BetMGM: Download the BetMGM app and sign-up using bonus code PHNX! (betmgm.com/phnx). Place your first bet offer and receive up to $1000 back in Bonus Bets if it loses with BetMGM. Again, make sure you use bonus code PHNX! Gambling problem? Call 1-800-GAMBLER CO, DC, IL, IN, KS, LA, MD, MS, NJ, OH, PA, TN, VA, WV, WY Call 877-8-HOPENY or text HOPENY (467369) (NY) Call 1-800-327-5050 (MA) 21+ to wager. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-522-4700 (NV), 1-800-BETS-OFF (IA), 1-800-270-7117 for confidential help (MI), 1-800-981-0023 (PR). In partnership with Kansas Crossing Casino and Hotel. Visit BetMGM.com for Terms & Conditions. US promotional offers not available in DC, Kansas, Nevada, New York, or Ontario. Learn more about your ad choices. Visit megaphone.fm/adchoices
Feliks Banel on the historic speech that President Eisenhower gave in Seattle 65 years ago // Sam Campbell on the ongoing controversy in Burien's City Council surrounding the homeless crisis // Matt Markovich on the big turnover in Seattle's City Council seats // Daily Dose of Kindness: A young trick-or-treater gives back // Randy Pepple and Cathy Allen on what the election results so far means for both political parties // Micki Gamez on the impending strike for nurses at Everett's Providence Medical Center
"Turnover and mergers are one of the biggest disruptions in companies. So when you have that factored in, if you have someone who leaves the company, then everything that they've ever done, that human brain of knowledge as well and experience within that company is gone." In this episode, I'm in conversation with Wendy Hamelin, the CEO of Astraea Energy, an advisory firm in the area of high performance organizations. Wendy notes how there is a significant loss of organizational know how when we adopt new technologies that displace human capability (think of how the lowly calculator has eroded our ability to do math by hand). Extend this to an organization scale, as we are now doing with tools like AI, and our organizations are at some risk. "I use an iPhone, for example, an iPhone is the actual device itself. And then we add our apps to our device. So the hierarchy of information and device software, if we add a hack, or add a hacked app to our iPhone, then that violates the entire phone." Wendy Hamelin is the President and CEO of Astraea Energy, an advisory firm founded in 2014 to provide consulting and advisory service to oil and energy projects in Northern Alberta. Wendy provides safety training and performance improvement consulting services. "If we're onboarding a contractor, we need to remember to off board every single part of that contractor when they're completed." USEFUL LINKS LinkedIn profiles (personal, business): Personal: https://www.linkedin.com/in/wendyhamelin Business: https://www.linkedin.com/company/astraea-energy-inc/ Facebook pages: https://www.facebook.com/astraeaenergy Website: http://www.astraeaenergy.com/
This episode is sponsored by Eckard Enterprises. To start empowering your financial future, visit www.EckardEnterprises.com Jon from Contract Diagnostics highlights the financial impact of physician turnover on organizations and emphasizes the importance of proactive discussions about compensation and other job-related factors. He advises physicians to be vocal, aware, and well-prepared during contract renewals to ensure their needs are addressed. Contract Diagnostics offers assistance in evaluating contracts and providing talking points for negotiations, recognizing the significant cost organizations incur when losing valuable healthcare professionals. Jon invites individuals to contact Contract Diagnostics through phone, chat, or email for personalized assistance, visit www.ContractDiagnostics.com
Saints head coach Dennis Allen joined Bobby and Mike Hoss to review the team's 24-17 victory over the Bears. Allen discussed the team's complimentary football, their turnover margin, and their offensive line improvement. He talked about Demario Davis and Cam Jordan. Allen also evaluated the Saints' rushing defense and Minnesota QB Josh Dobbs. Mike and Bobby interviewed Saints DC Joe Woods. Woods evaluated the Saints' secondary. He also broke down the importance of the Saints' elite turnover differential.
11/07/23: Michael Beckel is the Research Director at Issue One, which is a cross partisan political reform group in Washington, D.C. He joins Joel on "News and Views" to talk about the high turnover rate of election workers ever since the 2020 presidential election. See omnystudio.com/listener for privacy information.
Saints head coach Dennis Allen joined Bobby and Mike Hoss to review the team's 24-17 victory over the Bears. Allen discussed the team's complimentary football, their turnover margin, and their offensive line improvement. He talked about Demario Davis and Cam Jordan. Allen also evaluated the Saints' rushing defense and Minnesota QB Josh Dobbs. Mike and Bobby interviewed Saints DC Joe Woods. Woods evaluated the Saints' secondary. He also broke down the importance of the Saints' elite turnover differential.
Mike Mulligan and David Haugh opened up their show by breaking down the Bears' 24-17 loss to the Saints on Sunday.
In today's episode, we continue exploring the metrics and KPIs successful hospitality operators use to achieve outstanding results.Last week we heard from Colin Harmon of Dublin's 3fe about the indicators he employs to maximise the performance of his coffee business. Next up, we speak with Andrew Purcell, Director of Always Bright Group and former Head of Operations for Central London at Soho House.In this conversation Andrew shares the simple but effective framework he uses to deliver operational excellence and a consistent and first-rate customer experience.Credits music: "Jack is Back" by Sonia Leigh in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Turnover in the food service industry can be upwards of 90%, so in this competitive labor market Butterball is focusing on employee retention. Also, why Jandrain is optimistic about immigration reform and the stories behind the iconic Butterball Turkey Talk-line.
This episode of the Supply Chain Podcast explores:Why supply chain leaders need to start viewing employee turnover as an opportunity rather than a challenge. (1:11) What do supply chain leaders need to do to start embracing turnover. (4:40) The changes required for the process of backfilling a role after an employee leaves. (8:53) How supply chain leaders can improve employee productivity. (12:43)Tackling the challenge of onboarding other senior stakeholders for the cultural change of embracing employee turnover. (17:32)Caroline Chumakov is a director analyst in Gartner's Talent and Sustainability team. She covers supply chain talent strategies, change management, communications, culture and centers of excellence. Caroline assists in elevating the supply chain profession to attract and retain top talent and speaks to what talent strategies and specialty organizational structures may address the gaps in supply chain capabilities. Caroline also advises clients on how to improve the diversity of their supply chain workforce and create inclusive work environments for all. She specializes in guiding clients through the development and deployment of supply chain centers of excellence. She discusses best practices for leading changes, whether focused on broad transformation or small-scale initiatives, and she advises on relationship-management communication strategies.
In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about strategies to address the high rate of patient turnover. Patient turnover, often referred to as patient churn or attrition, can impact the financial health and stability of a medical practice. Estimates show that it's six to seven times more expensive to acquire a new patient than it is to keep a current patient coming back. It's also estimated that upwards of 80% of future profits come from just 20% of existing customers. Furthermore, big gains can be made by retaining patients because increasing patient retention rates by just 5% will increase profits anywhere from 25 to 95%. MGMA Resources discussed: Patient Retention: https://fullscript.com/blog/patient-retention DataDive Procedural Profile: https://www.mgma.com/datadive/procedural-profile CDC Survey Data: https://www.cdc.gov/nchs/ahcd/datasets_documentation_related.htm DataDive Operations Glossary: https://www.mgma.com/practice-ops-scheduling More Resources: https://www.mgma.com/articles/foundational-benchmarks-and-kpis-for-medical-practice-operations-in-2023 https://www.revcycleintelligence.com/news/medical-practices-to-focus-on-staff-patient-retention-mgma-finds https://www.providertech.com/importance-of-effective-patient-retention-strategies/ https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8430850/ WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.
Locked On Bruins - Daily Podcast On UCLA Bruins Football & Basketball
UCLA Football improved to 6-2 with its 28-16 over the Colorado Buffaloes and Deion Sanders! With a problematic Arizona Wildcats team next up on the schedule, Chip Kelly has to fix the turnover problem plaguing UCLA's offense! On this episode of Locked On UCLA, Zach Anderson-Yoxsimer discusses the grades for the Bruins' performance against Shedeur Sanders, Travis Hunter, & the Buffs! Also, UCLA Basketball prepares for a spooky exhibition matchup versus Cal State Dominguez Hills as fans finally get to see all the newcomers live! Will Aday Mara, Adem Bona, & Berke Buyuktuncel all play? This is your daily UCLA Football & Basketball Podcast! #uclafootball #coloradofootball #coachprime #chipkelly #dantemoore #deionsanders #shedeursanders #travishunter #ethangarbers #laiatulatu #uclabasketball #uclabruins #ucla #rosebowl #adaymara #adembona #berkebuyuktuncel #janvide #jaimejaquezjr #nba #nfl #nfldraft #transferportal #collegebasketball #marchmadness Follow & Subscribe on all Podcast platforms…
More than 1,400 CEOs have left their jobs from January to September this year. That's up by almost 50% from the same period last year, and it's the biggest turnover in more than two decades, according to a recent report. What’s behind the exodus? Also: The Biden administration looks to regulate artificial intelligence, and federal oversight can get in the way of Native homeownership.
0:00 -- Intro.1:11-- About this podcast's sponsor: The American College of Governance Counsel.2:08 -- Start of interview.2:47 -- Julie's "origin story." She started her work with boards in the early 1980s with Catalyst (a non-profit women's organization whose mission is to promote women in corporate America).5:46 -- Now she's leading the Board Practice at Spencer Stewart.6:15 -- About the 2023 U.S. Spencer Stuart Board Index. Now in its 38th year, this index examines the latest data and trends in board composition, board governance practices and director compensation among S&P 500 companies.7:46 -- Comparing and contrasting board practices in S&P 500 companies with mid or small cap companies. Example: Spencer Stuart S&P MidCap 400 Index. "The trends are set in the bigger companies, and the smaller companies follow."10:08 -- Highlights from the 2023 U.S. Spencer Stuart Board Index.Skills: return to the desire to have CEOs and financial skills in the boardroom. "The recruitment of retired or active CEOs rose this year to 30% of the incoming class, which was a big uptick. And boards also recruited more directors with financial backgrounds, and they accounted for about 27% of the new directors. In both categories, retirees outnumbered active executives." "42% of S&P 500 CEOs serve on a board, meaning 58% do not. So when boards are looking for active or retired CEOs, like they were this year, they tend to look more in the retired category because they're just more available."On the practice of overboarding: "It has changed dramatically." "Now there's a restriction on how many boards a CEO can serve on. They can serve on one." "I think now most boards think that [an outside] director can serve on three total, [due to the] time [required] to devote to the company."[14:33] On companies restricting executives on serving on outside boards: "[Some] companies restrict board membership, but they don't forbid it generally."[15:58] Increase in time and commitment for board members: "It is a much more time-intensive job than it used to be." "There was a survey that was out a while ago that said board members spent 210 hours or something like that, we just did a pulse survey of directors It came back saying they think it's 350 hours now." "So it's a very time intensive job and much different than it used to be."[16:58] Survey on NomGov Chairs: "CEO experience is at the top of their list and financial experience for next year."[18:34] International experience: "International experience has really gone up among independent directors this year, 54% had spent time working outside the US, 18% were from outside the US. So that's a big changeover. If you looked for 10 years ago, that number would have been 8%."[20:18] Low turnover in boardrooms and mandatory retirement age: "We had really low turnover in the boardroom [which I find to be concerning]. This year was 7% of boards seats turned. Yet last year it was 8%, the year before it was 9%." "So boards don't change, they are evolutionary bodies. And not many people leave, which means not many people join." "[Boards] overwhelmingly use mandatory retirement as their refreshment tool. So while the percentages of boards disclosing a mandatory retirement age for directors declined a little this year, it's about 70%, the retirement age of boards with these policies goes up every year. And so now over half of boards with age limits have a mandatory retirement age of 75 or older. And a decade ago, that was 24% or so had that retirement age. So we just keep pushing, pushing the retirement ages up."[22:18] Term limits: "Very few have term limits, 8% have term limits. We get asked this question all the time because obviously, companies overseas or countries have different term limits. And it just doesn't take off here."[23:09] Average board tenure: It hasn't changed a lot [7.8 yrs]. I would say, which is kind of surprising because, you know, people are staying longer. If you look at boards right now, they tend to be a third, a third, a third: a third under five years, a third five to 10 years, and then a third over 10 years. And some of those can be very high, but that's kind of what it looks like."[24:18] On board evaluations: "98% this year reported that they had a board evaluation process. But I guess the real question is, okay, they do a board evaluation of the whole, but how many of them are doing individual assessments and are they using those to try to encourage turnover in the boardroom?"[27:35] On boardroom diversity: "Two thirds of the independent director appointments were diverse and 48% of all directors now are diverse. So it was still a pretty high number this year. But you're right, it was a pullback from the last two years where the numbers were in the 72%. And I think that George Floyd had a lot to do with that and really bringing this issue to the forefront." "I think that boards are recognizing more of the value of having diversity in the room and the value of the message that it sends to their employees, to their customers."34:01 -- Her take on ESG and the ESG backlash. "Last year, [in our NomGov chair survey] directors said that [one] of the most important thing was to bring somebody on the board that had an ESG background, or they were going to be thinking about that. This year, it dropped significantly." "They may not bring somebody onto the board who has an ESG background, but they are talking about ESG. They're taking it seriously, and some of it depends whether it's the E, the S, or the G, depending on the company, but we are not seeing them look for ESG directors."35:55 -- On the question of single issue directors from a board composition perspective. "Single-issue directors are less in demand because you don't have a lot of opportunity to bring people into the boardroom, and you really don't want directors who can only speak up on one issue. For a while, we were seeing single-issue directors, and that just has decreased, and technology may be the exception to that."38:90 -- On the advent of AI for board placements and impact in the boardroom generally. "It's too early, I think, to tell. [I]t's going to have a huge impact on every company. And so they're going to have to figure out how they get smart [and] stay smart about the issues. But again, it might not be that they bring somebody on to the board who's an AI expert." "I think you'll probably start to see boards coming out to Silicon Valley to get smart about it."41:34 -- On the aging if U.S. boards and lack of turnover: "It's really hard to believe that only 7% of boards should turnover in a year." "The biggest issue right now is that changes are very fast in everything else but it isn't very fast in governance."43:22 -- Books that have greatly influenced her life: Books on happiness.Books by David Brooks (eg, The Second Mountain).Writers who have the courage to go up against powerful people and try to write a wrong or expose something (eg, The Empire of Pain, Bad Blood)44:45 -- Her sponsor: Thomas Neff (former Chairman of Spencer Stuart US and founder of its CEO and Board of Directors Practice).46:12 -- Quotes that she thinks of often or lives her life by: "Assume good intentions."46:51 -- An unusual habit or absurd thing that she loves: she's an avid needlepointer. 47:28 -- The living person she most admires: "People who may not have a profile, those who work with the hungry and the refugees and things like that, and we don't know who they are." "If I had to pick the name of somebody who's well known to the world, I would probably say Nancy Pelosi."Julie Daum is the leader of the North American Board Practice of Spencer Stuart. She has conducted more than 1,500 board director assignments.__This podcast is sponsored by the American College of Governance Counsel.__ You can follow Evan on social media at:Twitter: @evanepsteinLinkedIn: https://www.linkedin.com/in/epsteinevan/ Substack: https://evanepstein.substack.com/__You can join as a Patron of the Boardroom Governance Podcast at:Patreon: patreon.com/BoardroomGovernancePod__Music/Soundtrack (found via Free Music Archive): Seeing The Future by Dexter Britain is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License
More than 1,400 CEOs have left their jobs from January to September this year. That's up by almost 50% from the same period last year, and it's the biggest turnover in more than two decades, according to a recent report. What’s behind the exodus? Also: The Biden administration looks to regulate artificial intelligence, and federal oversight can get in the way of Native homeownership.
Recent history says the Jets need a turnover to win this game
Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. In this episode of Owned and Operated, John and Jack dive into optimizing home service call centers. Key takeaways include:Prioritize Quality: Customer feedback highlights areas for improvement.Reduce Wait Times: Shorter waits boost customer satisfaction.Accept Turnover: Focus on training and accountability to tackle high turnover.In-House vs. Remote: Evaluate roles for the best fit.Maintain Brand Consistency: Consider separate phone lines during mergers.Evolve Continuously: Stay flexible with software, training, and quality control.Unique Challenges: High volume, unpredictable calls, and employee dynamics define call centers.Tune in to Owned and Operated for more insights into the world of home service entrepreneurship. Subscribe and stay connected for valuable discussions on various aspects of running a successful home service business.Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjackDon't forget to subscribe!Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcoSPOTIFY | APPLE PODCASTwww.ownedandoperated.comContact us: info@ownedandoperated.com
While DNA captures most of the fanfare, proteins are the catalytic and structural superstars of the cell. However, they can also become problematic. Cells have intricate mechanisms to remove damaged or mis-expressed proteins that could be deleterious to cellular function. This process is mediated by a process called ubiquitination, mediated by a special class of proteins called E3 ligases. Ubiquitin is the tag that's added that signals that a protein should be moved to the biochemical garbage can. Dr. Juliet WIlliams of Kymera describes how their company has used modeling and A.I. to design molecular linkers that connect a protein that needs to be degraded with the machinery to tag it for destruction. The goal of this line of therapeutics is to target a suite of proteins that need to be degraded for normal health and development. Their pipeline contains multiple clinical and pre-clinical trials, and the approach is an exciting complement to other drug discovery methods.
In this EMERGENCY edition of the Peristyle Podcast USCFootball.com's team of Ryan Abraham, Jack Smith, Connor Morrissette, Shotgun Spratling and Chris Trevino recorded their thoughts about USC's 48-20 loss at Notre Dame in the car on their drive back from South Bend to Chicago (at 2 in the morning). The guys take turns giving their thoughts on what went wrong as the Trojans turned the ball over five times to the Fighting Irish's zero, allowed six sacks and 11 tackles for loss while only generating one TFL and no sacks and the backbreaker, giving up a 99-yard kickoff return for a touchdown that put any chance of a late comeback out of reach. They also discuss what head coach Lincoln Riley and quarterback Caleb Williams had to say after the disappointing loss, the only two players or coaches that spoke to the media after the game. As this was literally recorded in the car driving in the middle of the night, we apologize if the audio quality isn't as high as our usually shows recorded in studio. Please review, rate and subscribe to the Peristyle Podcast on Apple Podcasts! Thanks to Trader Joe's for sponsoring the Peristyle Podcast! Make sure you check out USCFootball.com for complete coverage of this USC Trojan football team. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices