Podcasts about technicians

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a service call involving a Lennox rooftop unit that kept shutting down on high pressure. Gary explains how he checked the airflow, condenser, pressure switch, refrigerant pressures, contactor, filter drier, and TX valve while trying to find the restriction. He also describes how equalizing the system pressures and tapping the TX valve helped the unit start running again. The episode covers compressor pressure relief, microchannel coil limits, the use of a system lubricant, and the value of testing different solutions before replacing expensive parts.  Gary discusses a difficult service call involving a Lennox rooftop unit that kept shutting down on high pressure. He explains how he checked the airflow, condenser fan, pressure switch, refrigerant pressures, contactor, filter drier, and TX valve while searching for the cause. The episode covers how equalizing the system pressures and tapping the TX valve helped the unit run again, along with compressor pressure relief, microchannel coil limits, system additives, and the importance of trying different tests before replacing costly parts. Expect to Learn: How a stuck TX valve can cause low suction pressure and high head pressure. Why checking airflow, fans, coils, and pressure switches should come before using gauges. How equalizing system pressures and tapping the TX valve helped restore cooling. Why compressor relief valves and contactors are important for system protection. How testing different solutions can prevent unnecessary and costly refrigeration repairs.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [01:33] - Intro: Service call overview & 30-year career context [03:22] - High pressure switch explained & rapid cycling issue [05:46] - Pressure differential theory & refrigerant logging in condenser [08:19] - Second visit: Zero low-side pressure, high-side off the charts [11:07] - Fix attempt: Equalizing pressure & smacking TX valve works [15:07] - Contactor replacement & SmartShot additive experiment [19:34] - Final lesson: Don't give up, try new approaches, learn from every call    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/     Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Send us Fan MailEpisode 373: In this episode of The Heavy Duty Parts Report, Jamie Irvine and co-host Jennifer Irvine explore the problem of shotgun repairs—when technicians replace multiple parts based on assumptions rather than identifying the true root cause of a vehicle issue. They examine how modern commercial vehicles have become significantly more complex making accurate diagnostics more challenging and increasing the risk of unnecessary repairs, downtime, and lost revenue.  Drawing on insights from Derek Ness of Dash Mechanical, Jamie explains that not all technicians have the same aptitude for diagnostics and that shop owners must identify individual strengths, invest training resources strategically, and ensure technicians are assigned to the right roles.  The discussion concludes with practical recommendations for repair shops, including measuring comebacks, evaluating technician capabilities, creating standardized diagnostic procedures, training staff and customers, and building a culture focused on “right part, right fix, first time” to improve reliability, customer trust, and long-term profitability. Links·         HeavyDutyConsulting.com Sponsors of this EpisodeThe Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.  Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop's productivity.GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. The Voices From the Bench microphones head to the FDLA Symposium for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at GPS Digital RPD, Elvis and Barb got to sit down with longtime friend Morris Fucarino to celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless. Next, the conversation shifts to Enja Dorjchuluun from Sakr Dental Arts, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology. To wrap things up, Elvis and Barb meet Joseph Núñez Reyes from GPS Digital Dental Lab, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands. Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's DGSHAPE DWX milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's DGSHAPE DWX milling solutions can do for your lab at rolanddental.com.Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.

The Never-Ending Flat Tire – Launa's Tesla keeps losing air despite multiple trips to the tire shop.No Nail, No Problem? – Technicians repeatedly blame the valve stem, but the issue keeps coming back.Frustration Boils Over – After the fourth visit, Launa is ready to replace all four rims and tires—for about $7,000.The Crew Pushes Back – Kevin and J.R. urge her to get a second opinion before making an expensive decision.What Would You Do? – Is it time to replace everything, or is there a simpler fix hiding in plain sight?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to discuss refrigeration metering devices and how they control refrigerant flow. Jamie explains what a simple restriction is, how an orifice or piston works, and how flow is set by the size of the hole and the pressure difference across it. The conversation covers capillary tubes and why they self regulate through friction and flash gas, why cap tubes clog when a system runs hot, and why suction lines are sized larger than liquid lines. Gary and Jamie also explore how outdoor weather and humidity change the load, why pistons struggle with latent cooling, and how overcharging on a hot day can flood the compressor and destroy a scroll. In this conversation, Jamie explains what a simple restriction is and how fixed metering devices control refrigerant flow in cooling and refrigeration systems. He discusses how an orifice or piston works, how the size of the hole and the pressure difference set the flow, and how capillary tubes self regulate through friction and flash gas. Jamie and Gary explore topics such as why cap tubes clog when a system runs hot, why suction lines are larger than liquid lines, and how oil must keep moving back to the compressor. They also discuss how outdoor weather and humidity change the load, why pistons cannot adapt to latent cooling needs, and how overcharging on a hot day can flood the compressor and wreck a scroll.  Expect to Learn: What a simple restriction is and how an orifice or piston controls refrigerant flow. How the size of the hole and the pressure difference across it set the amount of flow. How capillary tubes self regulate through friction and flash gas, and why they can clog when a system runs hot. Why suction lines are sized larger than liquid lines and how oil keeps moving back to the compressor. How outdoor weather and humidity change the load, and how overcharging on a hot day can flood the compressor and wreck a scroll. Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jamie Kitchen in Part 1 [02:04] - Simple Restriction (Orifice & Pressure Differential) [02:52] - Cap Tube vs. Orifice & How Cap Tubes Self-Regulate [06:35] - Clogged Cap Tubes: Causes (Heat & Oil Breakdown) [09:11] - Are Cap Tubes Still Viable? (Stable Loads Like Coolers) [12:20] - How Orifice Systems Work & Charging Challenges [17:58] - Scroll Compressor Bearing Failure & Failure Sound    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jamie Kitchen on: LinkedIn Profile: https://www.linkedin.com/in/jamie-kitchen/ LinkedIn - Danfoss: https://www.linkedin.com/company/danfoss/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this special episode, we're marking World Refrigeration Day (June 26) with a panel discussion on retaining skilled refrigeration tradespeople and the importance of mentoring the next generation. Panelists Aidan Lucey, Erik Holland, Andrew Freeburg, Patrick Gregory, and Noah Walker discuss what kept them in the trade early on, as well as what great mentorship looks like, the challenges apprentices face today, and rapidly increasing technology and information quality across the refrigeration industry.  In this conversaton, we discuss: (00:44) Why Mentorship Matters In the Trades (05:50) What Kept People in the Trade (12:33) Defining Great Mentorship (19:36) Challenges for Apprentices Today (25:13) Training Under Pressure (25:58) Technical Complexity and AI in the Trades (26:58) Building Safe Learning Culture (30:30) Mentorship Structures That Work (33:39) Career Advice for Apprentices (39:06) World Refrigeration Day Reflections (40:01) Mentor Lessons You Can't Google (45:57) Recruiting the Next Generation of Refrigeration Professionals Helpful Links & Resources: World Refrigeration Day Episode 374. Growing the Refrigeration Industry Globally with World Refrigeration Day Founder, Steve Gill Episode 186: How To Attract Young People To The Refrigeration Trade With Rusty Walker Aidan Lucey on LinkedIn Erik Holland on LinkedIn Andrew Freeburg on LinkedIn Partick Gregory on LinkedIn

In this episode of Wash Talk: The Carwash Podcast, host Kyle Alexander sits down with Jordan Rowe of RDM to make the case for remanufactured carwash electronics as a cost-effective, reliable alternative to buying new. RDM has served the carwash industry for roughly three decades, building on a broader background in petroleum, medical and laundry equipment repair. Rowe explains what sets RDM apart: Technicians who specialize exclusively in carwash electronics and see the same boards and components every day. The conversation covers RDM's TCS2 product line, which supports DRB's Tunnel Watch system and is tested on a live tunnel simulator in RDM's facility. Rowe notes that remanufactured parts from RDM typically come in at roughly one-third the cost of new, backed by a one-year warranty on all control boards. Rowe also touches on how RDM plans ahead by tracking what equipment operators are buying today, anticipating where remanufactured carwash electronics will be needed as those systems age out of warranty.

Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with Dr. Zhiqiang Luo, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates. The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with Alyson Bravo, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education. The episode wraps up with returning friend of the podcast Tobias Specht from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.Special Guests: Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.

Episode Summary What happens when you deploy new technology that works great for your leadership team but actively makes life harder for the people using it every day? According to David Bishop, the answer is attrition, and it costs more than most service leaders realize. In this episode, Justin Lake sits down with David Bishop, Managing Partner at Twin Bishop Strategies, LLC., to talk about the real cost of poor frontline technology adoption in the HVAC service industry. David brings more than 45 years of industry experience, including time as a general management executive at an OEM where he built high-performance service teams before co-founding Twin Bishop Strategies with his twin brother. The conversation covers what attrition actually costs in dollars, why technicians will voluntarily take a pay cut to escape job stress, and the specific practices David uses to close the gap between a technology deployment that looks good on a dashboard and one that actually serves the people doing the work. Key Topics The true cost of losing a technician, well beyond the recruiting fee Why technicians will take a pay cut just to escape the stress The “field council” model: letting technicians shape the tech before go-live Why people learn new tools the way they pitch a tent, not by reading the manual The confidence gap new technology creates, and when to measure it What a struggling technician does to customer trust on the job site Governance: the missing piece for trusting AI tools in the field Why a sound problem statement has to come before any solution Episode Chapters 00:00  Introduction to Twin Bishop Strategies 02:11  Consequences of Poor Technology Adoption 04:57  Understanding Attrition in the HVAC Industry 10:02  A Day in the Life of a Technician 12:51  Overcoming Resistance to Technology 16:03  Building Confidence in Technicians 20:49  Measuring Confidence and Competence 23:31  The Impact of Technician Satisfaction on Customers 24:06  Empowering Technicians for Success 27:45  Scaling Employee Engagement and Feedback 30:23  Innovative Approaches to Employee Satisfaction 33:30  Bridging Learning Gaps in Service Industries 36:48  Navigating AI and Technology in the Field 39:37  The Future of Work: People, Process, and Technology 42:11  Understanding and Solving Real Problems About David Bishop David Bishop is Managing Partner at Twin Bishop Strategies, LLC., a consulting firm he co-founded with his twin brother after both retired from executive roles in the HVAC and building automation industry. David spent more than 45 years in the field, including time as a general management executive at an OEM where he focused on building high-performance service teams, improving customer satisfaction, and driving operational results. Twin Bishop Strategies takes a problem-first approach: they go in to find the pain point, and if there isn't one, they move on. The company name comes from the chess piece (strategic, decisive, and careful about the moves it makes) and from the brothers' shared surname. Resources Twin Bishop Strategies: https://twinbishopstrategies.com Connect with David Bishop on LinkedIn: https://www.linkedin.com/in/david-bishop-12136913/ Frontline Innovators Podcast: https://skyllful.com/podcast

Like the show? Show your support by using our sponsorsNeed to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this Jaded Mechanic Podcast episode, Jeff sits down with Canadian technician Daniel Whitey to discuss his journey through the automotive trade. Daniel shares how a Chrysler co-op program at Centennial College led to an apprenticeship, dealership experience, and eventually a move into fleet maintenance. They discuss the realities of flat rate pay, mentorship, shop culture, tool investments, diagnostics, and why Daniel ultimately chose the stability of a straight-time fleet position. The conversation also explores technician mental health, career development, and advice for new technicians entering the industry.Timestamps 00:00 Welcome  00:51 Meet Daniel Whitey 03:48 Career Origins and Licensing 09:09 Centennial Chrysler Co-op 10:58 Chrysler Dealer Experience 21:30 Mentorship and Flat Rate Life 35:12 Diagnostic War Stories 42:04 Hybrids and EV Discussion 44:15 Leaving Chrysler 50:46 Transition to Hyundai 56:45 Hyundai Challenges 01:01:34 Fleet Shop Life and Benefits 01:08:38 Daily Fleet Pressures 01:18:53 Leaving Dealerships Gracefully 01:21:11 Saturday Flat Rate Grind 01:25:35 Recall Day Stories 01:35:46 Advice for New Technicians 01:46:44 Licensing and Competency 01:52:37 Mental Health and Closing Thoughts Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Discover how HVAC diagnostics catch costly AC failures before they happen in Hurst's brutal climate. Learn what techs check, common repair costs, and why Texas systems wear out faster - plus simple DIY checks you can do yourself. For more, visit https://shirleyair.com/ Shirley Air City: Euless Address: 11550 S Pipeline Rd Website: https://shirleyair.com/

In this episode of the HVAC School Podcast, host Bryan sits down with Lenny from Copeland to explore how one of the most respected names in HVAC and refrigeration is actively investing in the next generation of technicians. Lenny leads Copeland's aftermarket demand creation efforts, which includes everything from working with wholesale networks and trade shows to educational partnerships with schools and nonprofit organizations. The conversation covers a wide range of initiatives aimed not just at recruiting people into the trades, but at giving them the tools and confidence to thrive long-term in the industry. A major theme throughout the episode is Copeland's belief that workforce development is a shared responsibility across the entire industry chain — from manufacturers and parts suppliers to contractors and educators. Lenny describes how Copeland partners with organizations like SkillsUSA, Skills Canada, and the NC3 (National Coalition of Certification Centers) to provide hands-on training opportunities and industry certifications to students in trade and tech schools. Copeland sends trainers to these competitions with mobile refrigeration simulators, where students troubleshoot real-world fault scenarios and receive detailed feedback afterward — making it both a competitive and educational experience. The episode also dives deep into Copeland's Train-the-Trainer program, a cornerstone of their work with NC3 partner schools. Rather than simply handing schools a curriculum and walking away, Copeland brings educators through an intensive one-week program covering HVACR system fundamentals, troubleshooting, and compressor operation — complete with hands-on activities, refrigeration simulators, and even compressor teardowns. The goal is to ensure that instructors can confidently deliver accurate, field-relevant material to their students. Lenny emphasizes that Copeland intentionally avoids "death by PowerPoints," preferring interactive, application-based learning that mirrors what technicians actually encounter on the job. On the technology side, the conversation highlights the newly unified Copeland Mobile app, which now integrates White-Rodgers tools alongside the existing Copeland suite. Features like Check and Charge, PT Pro, and Fault Finder help technicians quickly diagnose system issues in the field, while the AI-powered Scout tool allows users to query Copeland-approved engineering bulletins and product data for fast, accurate answers. Lenny and Bryan discuss why this kind of tightly controlled, manufacturer-backed AI is genuinely valuable — cutting through information overload so a tech on a rooftop can get the right answer quickly. The episode wraps up with details on the HVACR Tech Appreciation Day sweepstakes happening April 1 through June 30, where Copeland is giving away approximately $3,000 worth of tools as a thank-you to technicians across the industry. Topics Covered Lenny's role at Copeland and the scope of their aftermarket and education work How Copeland approaches workforce development as an industry-wide responsibility Copeland's involvement with SkillsUSA and Skills Canada — booths, judges, and mobile refrigeration training simulators The NC3 (National Coalition of Certification Centers) partnership and how it connects trade schools to industry certifications Copeland's three-part curriculum: HVACR system fundamentals, troubleshooting, and compressor operation The Train-the-Trainer program — how Copeland educates educators to deliver consistent, field-ready instruction Hands-on learning philosophy: refrigeration trainers, scroll teardown kits, and compressor-in-a-suitcase tools available to schools Virtual reality scroll teardown in development to bring factory experiences to the classroom The newly integrated Copeland Mobile app — combining White-Rodgers and Copeland tools in one platform App features: Check and Charge, PT Pro (with altitude settings), Fault Finder, and the 30-year products catalog Scout — Copeland's AI tool that searches approved engineering bulletins and product data to answer field questions fast Why manufacturer-controlled AI is a practical and trustworthy resource for technicians The importance of retaining new technicians by giving them support systems so they aren't overwhelmed and don't wash out HVACR Tech Appreciation Day — June 22nd — and the sweepstakes giving away ~$3,000 in tools (vacuum pump, recovery unit, core removal tool, gauge sets) How to reach Copeland's Educational Services team: educationalservices.coldchain@copeland.com Accessing educator resources on Copeland's website and the Copeland Mobile app   Copeland's Resources: Sweepstakes: Enter Copeland's HVACR Technician Appreciation Sweepstakes before June 30th, 2026 at hvacrschool.com/copelandsweepstakes.  Copeland Mobile App: apps.copeland.com/copelandmobile  Educator Resources: https://www.copeland.com/en-us/training-support Educational Services Email: educationalservices.coldchain@copeland.com    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Technicians don't need sales scripts — they need clarity and support. This episode explains how training and marketing alignment unlocks growth during peak demand.

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this episode, we're diving into provincial/state, national, and WorldSkills events for tradespeople - high-pressure, real-world competitions that build many technical and troubleshooting skills. These programs strengthen our refrigeration trade amid rapid change (CO2, A2L, advanced controls, energy efficiency etc.) and ongoing technician shortages, while developing future leaders and improving company performance. Not only are these competitions fun and challenging, the long-term career benefits and learning - especially from global standards and practices - make these skills competitions incredibly worthwhile. Links below to find out more about national and global skills competitions.  In this conversation, we cover: (01:07) Discovering Skills Programs (04:02) Benefits of Skills Competitions for Tradespeople (06:53) Investing in Skills Development (10:21) Learning by Doing Under Pressure (13:07) Modernizing Training Worldwide (19:27) WorldSkills and National Skills Competitions (22:28) Becoming and Elite Refrigeration Technician Faster Helpful Links & Resources: GAME: https://refrigerationmentor.com/game/  Skills Canada SkillsUSA WorldSkills: Refrigeration & Air Conditioning Episode 139. 7 Tips For Building Good Training And Development Habits

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood of The Grit Game sits down with Adam Beech, founder and CEO of PoolBrain, for an in-depth discussion about the operational challenges facing modern pool service companies and the technology being developed to solve them. Adam shares his journey from operating a 20-truck pool service company in Phoenix, Arizona, to creating one of the industry's fastest-growing software platforms after realizing that technician accountability, customer retention, and operational scalability were problems traditional management methods could not fully solve. The conversation explores PoolBrain's latest breakthrough: fully automated LSI (Langelier Saturation Index) chemical dosing. Adam explains how PoolBrain now integrates with the Arenda calculator to automate complex water chemistry calculations, allowing companies to establish their preferred LSI methodology once and have the system consistently execute those calculations for technicians in the field. The result is reduced training time, increased consistency, improved water balance, and fewer chemistry-related mistakes. Natalie and Adam also discuss one of the industry's most persistent challenges: technician turnover. Adam explains how PoolBrain was originally built to solve the difficulties of managing field technicians, maintaining service quality, and scaling operations without increasing administrative burden. The discussion highlights how automation can reduce training requirements, standardize procedures, and help companies maintain quality regardless of staffing changes. The episode takes a deep dive into the growing role of automation in pool service operations, including: Automated chemical dosing  AI-assisted tablet recommendations  Customer communication systems  Route management  Billing automation  Service verification  Preventative maintenance alerts  Equipment monitoring  Inventory management innovations Adam explains how modern software is shifting pool companies from reactive management to proactive operations by identifying problems before they become customer complaints. Examples include tracking PSI trends to detect clogged impellers, identifying recurring chemistry issues before pools turn green, and automatically notifying customers when routes change. One of the most anticipated segments focuses on PoolBrain's future inventory management system. Adam outlines a vision of fully automated inventory tracking that follows products from supplier purchase to truck stock to chemical consumption at individual pools. The goal is a closed-loop inventory ecosystem that dramatically reduces waste, improves accountability, and eliminates countless hours of manual inventory management. Natalie also challenges Adam on several common industry myths, including: "Software is only for large companies."  "All pool software is basically the same."  "Technicians hate software." Adam explains why smaller companies often benefit just as much as larger operations and why modern pool software is evolving far beyond simple digital service logs into comprehensive operational platforms. The discussion concludes with a look at the future of the industry, including remote equipment monitoring, automated chemistry management, AI-assisted operations, integrated supplier purchasing, and the increasing role of data-driven decision-making in pool service businesses. Adam shares his belief that many operational tasks currently performed manually will become fully automated within the next five years, allowing service companies to focus more on customer relationships and business growth. Whether you're a single-pole operator, route manager, service technician, or owner of a multi-truck operation, this episode offers a fascinating look at how technology is reshaping the future of pool service.Key Topics Discussed The origins of PoolBrain  Technician turnover and accountability  Automated LSI dosing  AI-driven chemical recommendations  Customer communication automation  Service verification and photo documentation  Inventory management and purchasing automation  Operational scalability  Customer portals and self-service tools  The future of AI in pool service  Remote monitoring and predictive maintenance  Why software is becoming essential for competitive pool companies GuestAdam Beach Founder and CEO of PoolBrain, former pool service company owner, and software innovator focused on solving operational challenges within the pool service industry.HostNatalie Hood Director of Education and Events at The Grit GameLearn MorePoolBrain Official Website#TalkingPools #PoolBrain #PoolService #SwimmingPoolIndustry #LSI #PoolChemistry #PoolTech #PoolBusiness #PoolIndustryTechnology #AutomationInPools Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Technicians are speaking up—and the message is clear. From pay and career paths to culture and communication, this episode dives into what shop owners must understand (and do differently) to compete for talent in 2026.

Is there really a technician shortage or is the industry losing good people because shops are ignoring the real problem?In this episode, Marshall, John Baranski, Brent Osmond, and Richard Mueller break down the uncomfortable truth behind technician recruiting, retention, flat rate pay, shop reputation, apprentice turnover, and why automotive technicians are moving into heavy-duty, mining, material handling, and hourly positions.The conversation gets real about what shops say they need, what technicians actually talk about, and why every dealership's reputation travels faster than most leaders want to admit.Because technicians know.They know what your shop pays.They know what your benefits cost.They know how your bonus structure actually works.They know which shops develop people and which shops chew them up.This episode is for technicians, shop foremen, service managers, fixed ops directors, dealership leaders, and anyone trying to understand why attracting and keeping good technicians has become one of the biggest challenges in the trade.Topics include technician shortage myths, apprentice retention, flat rate frustration, heavy-duty recruiting, employee experience, shop culture, technician career paths, and why great technicians don't automatically become great leaders.The strongest line from the episode says it all:“If you think that the technicians around your area don't know what your techs are getting paid, you're dead wrong.”Negative PushesPositive PullsGod Blessj.Follow Brent Osmond:https://www.linkedin.com/in/brent-osmond-7b8302149/Dynamic Diesel Solutionshttps://www.linkedin.com/company/dynamic-diesel-solutions-canada/posts/?feedView=allFollow Marshall Sheldonhttps://www.linkedin.com/in/marshall-sheldon-981349176/Briggs Industrial Solutionshttps://www.linkedin.com/company/briggs-industrial-solutions/Follow Richard Muellerhttps://www.linkedin.com/in/richard-mueller-024155150/Wolfe Automotive Grouphttps://www.linkedin.com/company/wolfecalgary/Follow John Baranskihttps://www.linkedin.com/in/john-baranski-335021270/Miami Car Cartelhttps://www.instagram.com/miamicarcartel/⚠️ Disclaimer:I'm a licensed mechanic. That doesn't mean I know what I'm doing, whether it's fixing things or filming things. Do your own due diligence.Listen to The Wrench Turners Podcast:Spotify:https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=26aeb4be65da45ebInstagram:https://www.instagram.com/mrjoshuataylor/LinkedIn:https://www.linkedin.com/in/mrjtaylor/00:00 Technicians know what everyone is getting paid00:52 Is there really a technician shortage?01:45 Trade schools are still producing apprentices03:47 Shortage or bad working conditions?07:00 Shops complain about shortage but ignore retention10:26 The real cost of training a new technician12:42 What an empty bay actually costs the business15:32 Shops have reputations whether leaders admit it or not22:57 Why apprentices leave in the first year29:52 Flat rate resentment and why techs are leaving automotive34:24 Automotive techs moving into heavy duty and material handling40:48 Different types of high performing technicians43:58 Why good technicians don't always become good leaders48:21 What's coming next: career paths technicians care about

Like the show? Show your support by using our sponsors.   Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton talks with Promotive's Lisa Coyle and Kat Ayers about what's changing in technician hiring, including their AI virtual recruiter and how it helps shops with consistency, speed-to-lead, and 24/7 candidate screening. They discuss common hiring bias, why resumes often don't reflect real skill, how to interpret job hopping, and why following application instructions matters. The episode also covers shop culture and leadership as key retention drivers, how slow follow-up hurts candidate experience, and what Promotive is building next—expanded platform features, more automation, and plans to move into the Canadian market.Timestamps:0:00 Podcast Kickoff00:28 Fishing and Seafood Talk03:10 Bass Tournaments and Hockey06:30 What's New at Promotive08:06 AI Recruiting Benefits11:13 Bias and Hiring Fairness20:03 Resume Gaps and Progress22:58 Following Instructions Matters24:43 Job Hopping Explained29:56 Walk-In Resumes vs Process34:35 Call Screen Limits36:23 Tagging Resumes For Future37:59 Techs Becoming Advisors42:56 Trade Shows And Outreach48:26 Cold Calls And Data52:42 Industry Negativity And AI01:00:20 Robots Costs And Culture01:06:41 Leadership Questions And Nepotism01:10:20 Multi Interview Triangulation01:12:13 Candidate Experience Matters01:16:11 Rehiring and Keeping Benches01:21:27 Job Searching Is Normal01:24:41 Legacy Over Resentment01:29:13 Plan B and Hard Questions01:32:02 What Have You Done Today01:34:14 Promotive Roadmap and Events01:37:18 Canada Expansion and Languages01:39:44 Hockey Talk and Show Circuit01:44:35 Final Thanks and Wrap Up Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, listeners hear the story of a small-shop owner's journey to purchase and grow TenPin Motors in Fort Atkinson, Wisconsin. The conversation focused on the challenges of transitioning from technician to owner, including finding and training quality staff. A key theme that emerged was the importance of building lasting customer relationships and delivering a superior client experience to stand out in a competitive market. The discussion also explored the realities and concerns of scaling to multiple locations, highlighting industry trends toward consolidation and the difficulty of maintaining quality and culture as shops grow.00:00 Buying the dealership08:21 Discussing small town expansion plans14:49 Transitioning from technician to business management16:35 Realizing the need to plan22:32 Creating a welcoming atmosphere27:13 Adjusting Services After Technician Left35:03 Focusing on customer care in auto shops40:14 Upgrading marketing and customer service45:41 Increasing Profit While Managing Costs49:17 Planning Future Business Growth53:24 Concerns about expanding quality01:00:47 Fostering positive industry growth

So the 10 Mill lads took over.In this episode of 10 Mill Mastery, Marshall Sheldon, Richard Mueller, John Baranski, and the mysterious camera off Josh Arnold sit down for a real technician panel about what's actually happening inside shops right now.This one goes everywhere.Passwords that change constantly.Scan tools that need updates before you can even work.Videos and photos are becoming part of every repair.Warranty documentation.Hot shops.Young techs are hitting the six-hour wall.Energy drinks, bad lunches, mental fatigue, and the difference between being lazy and learning how to work.Then the conversation turns into something bigger.How do you lead apprentices without crushing them?How do you coach a tech who's stuck in diagnostic circles?How do you build shop culture without turning “roasting” into damage?How much direction does an owner actually need to give their leaders?And when does a job stop being worth the money?Marshall keeps the conversation moving from the field service side.Richard brings the structured dealership leadership perspective.John brings the boat world, the faith, the chaos, and the big picture questions.Josh Arnold stays hidden like a mystery dude in witness protection, but still drops the kind of quiet Subaru tech wisdom that makes everyone stop and listen.No polished keynote.No corporate script.No Joshua steering the ship.Just four technicians talking through passwords, videos, heat, pressure, leadership, money, values, and the modern weight of fixing things for a living.This is 10 Mill Mastery, without me.Negative PushesPositive PullsGod Blessj.⚠️ Disclaimer:I'm a licensed mechanic. That doesn't mean I know what I'm doing, whether it's fixing things or filming things. Do your own due diligence.Listen to The Wrench Turners Podcast:Spotify:https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=26aeb4be65da45ebInstagram:https://www.instagram.com/mrjoshuataylor/LinkedIn:https://www.linkedin.com/in/mrjtaylor/00:00 Opening Prayer00:24 Passwords, Logins, and Technician Tech Overload02:24 Boat Diagnostics and OEM Platforms05:12 GM Techline, Updates, and Bricked Modules10:02 DMS Logins, Video Inspections, and Warranty Photos14:32 VPNs, Hotspots, and Mobile Programming Problems20:14 The Six Hour Wall for Young Technicians25:49 Midday Check Ins and Technician Productivity27:31 Helping Young Techs Learn How to Work32:25 Diagnostic Frustration and Knowing When to Step Away35:08 Shop Roasting, Mistakes, and Mentorship38:15 Watches, Fitness, and Side Conversations41:35 Alberta, Weather, Taxes, and Moving South44:44 Owner Vision, Guardrails, and Shop Direction47:51 Making Money Is Not a Clear Business Plan53:41 Pay, Risk, and Knowing Your Hard Line1:00:46 Jobs, Core Values, and When to Leave1:12:28 Closing Reflection

Like the show? Show your support by using our sponsorsNeed to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton and Greg Hilliard talk about Greg's career spent in dealerships, independent shops, and finally as a one-man owner-operator. Greg pulls no punches about toxic shop dynamics, the true value of a technician's labor, and the personal costs of striking out on your own. He and Jeff discuss compensation, mental health struggles in the industry, how digital tools like chat GPT are already impacting repair businesses, and why demanding respect is not negotiable for survival.Timestamps: 00:00 Feeling valued in engineering role05:56 Becoming the technical expert11:52 Buying a used truck at Ford19:49 Fixing stubborn cab issues24:57 Avoiding the boss at work27:52 Discussing fair compensation concerns35:41 Struggles with retaining mechanics41:08 Streamlining dental office visits43:47 Using technology for car repairs52:54 Struggling to hire a technician57:37 Choosing entrepreneurship over traditional jobs59:35 Getting advice from Larry Grogan01:07:17 Addressing workplace culture issues01:09:20 Electrician shortage and industry pride Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Brad's Friday game night exists because he got uncomfortable during COVID and started networking. That group of strangers a travel agent, Microsoft expert, idea coach, and HR consultant became the friends now playing ridiculous word games together. More importantly, they became the network that solves real business problems.That network paid off when a client texted Friday at 10:30 AM needing 2,000 square feet of outdoor storage space by Monday. Brad connected them with a trucking client who had yard space, solving the problem in hours. Business owners who don't build networks miss these opportunities constantly.Most business owners default to Craigslist or calling their CPA for referrals instead of developing real relationships with their service providers. The commercial insurance agent, financial planner, and even personal insurance broker are sitting on valuable networks but only if you actually build relationships beyond paying invoices.Brad challenges all the bankers, lawyers, and CPAs listening: stop accepting "I'm too busy" as an answer. Go have coffee with your blue collar clients. Learn who they are beyond the annual meeting. This tight-knit community rewards those who show up and provide real value.For technicians going into homes, be curious about the homeowners. They know tons of people and run businesses. A simple conversation about their work can lead to referrals neither party expected. The window installer who showed up with a trailer organized to the nines got Brad's referrals because that trailer opening signaled competence.Highlights:Brad solved a client's emergency storage crisis in hours by connecting two people in his network.Most business owners only contact service providers when paying bills or fixing problems not building relationships.Your commercial insurance agent, financial planner, and banker have networks you're not tapping into.Technicians should be curious about homeowners - they run businesses and know people who need referrals.Is your network limited to the people you already know? Your net worth really is your network but only if you invest time building real relationships.Make sure to subscribe to Blue Collar BS for practical advice about what actually works in business.This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrpOP3 - https://op3.dev/privacy

Todd Ainsworth, Shop Owner at Swedish Automotive, Inc. and President-Elect of the Northwest Auto Care Alliance (NWACA), joins us to talk about developing the next generation of technicians and why most shops are leaving that opportunity on the table. During the episode, Todd covers his journey from technician to shop owner, gives a closer look at NWACA's apprenticeship program and what makes it work, and why it's easier to grow a technician from scratch than to fix someone else's bad habits.Watch the video recordingAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Todd Ainsworth, Shop Owner at Swedish Automotive, Inc. & President-Elect of the Northwest Auto Care Alliance (NWACA), swedishauto.ws@gmail.comLinks & ResourcesGet notified of new episodes --> Join our email listRegister for the Building the Northwest's Next Generation of Technicians WebinarJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok

This week's full broadcast of Computer Talk Radio includes - 00:00 - Nerd News updates for normies - Samsung, AI, Gartner, data centers, Netflix, ads, layoffs - 11:00 - Closing the tech divide - The tech divide is no longer about access, but understanding - 22:00 - Technicians aren't perfect - Keith notes that techs don't always fix on the first try, be patient - 31:00 - Marty Winston's Wisdom - Marty introduces three new chargers from Anker to Benjamin - 39:00 - Scam Series - Property Tax Scam - Benjamin warns listeners of the Virtual Property Tax Scam - 44:00 - Keske on quantum computers - Keske asks when we will have quantum computing at home - 56:00 - Dr Doreen Galli - Whisper Reports - Doreen covers new reports on 5G myths and supply chains - 1:07:00 - Listener Q&A - voice driven - Grant asks are we nearing where everything is voice driven - 1:16:00 - IT Professional Series - 379 - Benjamin details that Information Technology is not a cost center - 1:24:00 - Listener Q&A - finding safe apps - Faith asks Benjamin about finding safe apps to download

This week on the Oakley Podcast, Jeremy Kellett talks with Bryan “Bossman” Martin of 4 State Trucks and Chrome Shop Mafia to talk all things custom rigs, chrome, and the state of the trucking industry. Bryan shares highlights from their massive biennial truck show, including 600+ trucks, a packed convoy, and a popular “social media row” of trucking influencers. They dive into current customization trends like LED “watermelon” lights, underglow, bumpers, visors, stacks, fenders, and custom metal fabrication work that solves real storage and usability problems for drivers. The conversation also explores the challenges of attracting younger drivers to trucking, the impact of regulations and congestion, and why both believe the industry is poised to rebound despite current headwinds. Bryan closes by outlining Four State's growth through authorized dealers, a new podcast, and their powerful new app, while Jeremy connects it all back to Oakley's own truck show and commitment to supporting owner operators. Key topics in today's conversation include: Welcome to Today's Show with Bryan “Bossman” Martin (0:42) Shout Outs to Sponsors and 100k YouTube Subscribers Milestone (1:40) Recap of 4 State Trucks 2025 Truck Show and Atmosphere (5:13) State of Trucking, “Chrome Season,” and Economic Outlook (9:39) Must-Have Chrome: Bumpers, Visors, Stacks, Fenders, and Lighting (11:20) Comfort Upgrades and Why Seats Are a Big Investment (15:49) Challenges With Newer Truck Dash Designs and Interior Chrome (17:47) Smart Storage Solutions for Sleepers, Boxes, and Deck Plates (20:17) Are Young Drivers Getting Into Trucking? Generational Trends (23:53) Shortage of Technicians and Other Trucking-Related Careers (26:43) Why Trucking Is Still a Rewarding, Freedom-Filled Career Path (29:18) 4 State's Expansion With Authorized Dealers Across North America (30:53) Good Ideas, Bad Ideas, and Learning From Misses (35:26) 4 State Trucks Mobile App Features and Fast Parts Search (37:40) Oakley's October Truck Show and Highly Customized Rigs (40:25) Final Thoughts and Takeaways (41:56) Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Antonio Maldonado and Jake Martin are recruiters for the Service Technician Education Program (STEP) at BMW North America—and they go way beyond just recruiting. In this episode they break down how STEP works for automotive and collision students, what hands-on training from day one actually looks like, and how BMW is nurturing the next generation of technicians from first contact to career.During this episode we experienced some technical difficulties — we apologize for any inconvenience this may cause while listening.Watch the video recordingAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuests: Antonio Maldonado, BMW North America, antonio.maldonado@bmwna.comJake Martin, BMW North America, jake.martin@bmwna.comLinks & ResourcesGet notified of new episodes --> Join our email listGet Started with TruVideo's Education Program for SchoolsJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok

For all your automotive Information Tune in or if you have questions, please feel free to call us live at The Answer San Diego @1-888-344-1170. Below are the Links for the New Apps to listen live no matter where you are! https://www.iheart.com/live/the-answer-san-diego-6020/ https://www.radio.com/theanswersandiego/listen You can also find all the listening info at: WESTAUTOMOTIVEGROUP.COM THROUGH THE https://theautomantv.com/auto-talk-radio/ Podcast of Show available @ Apple Products, Google Podcast, Pandora, Deezer, Spotify, iHeart, Radio.com and TuneInSupport the show: https://theautomantv.com/auto-talk-radio/See omnystudio.com/listener for privacy information.

In this episode recorded live at the 2026 National HVAC Education Conference, we sit down with Louise Kellar from UEi Test Instruments to explore innovations designed to keep technicians safer on the job. From personal gas detection to next-generation tools, this conversation highlights how technology is evolving to meet the real-world challenges HVAC professionals face every day.We dive into:• The risks technicians face when working in confined or unknown environments• How UEi's new “set it and forget it” personal detector helps identify dangerous CO levels quickly• Why standard home CO alarms may not provide enough protection for field technicians• The importance of fast detection and real-time alerts in preventing exposure• New tool innovations, including advanced clamp meters and app-connected diagnostics• How manufacturers are improving accuracy, usability and data integration for techniciansLouise shares practical insights into how these tools are designed, why they matter and how they can help technicians stay safe while working smarter. This episode is a must-listen for contractors, educators and anyone looking to better understand the intersection of safety and technology in HVAC.Learn more about UEi: https://www.ueitest.com/ecommerce/default.aspx.#HVAC #Safety #HVACTools #TechnicianSafety #ESCO #ESCOInstitute-------------------------------------------------------------------------------------------------------

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cody Brasseal, President of Acadiana Comfort Systems, and Emily Brasseal from Acadiana Comfort System. They discuss how they balance running a successful HVAC business while maintaining a strong family dynamic. They share lessons learned from their journey, including the importance of leadership, implementing AI to boost productivity, and maintaining clear communication between the office and the field. If you're looking to grow your own business or enhance your leadership skills, this episode is packed with valuable insights. They discuss their entrepreneurial journey, how they've scaled their business, and the importance of teamwork and family in the process. Expect to Learn: - How transformational leadership can improve communication and results in an HVAC business. - The impact of AI and digital tools in boosting employee performance and engagement. - The importance of having clean financials and tracking key performance indicators (KPIs) to scale successfully. - How building a positive, supportive company culture can lead to long-term success.   Timestamps: [00:00:00] - Introduction. [00:00:46] - Transformational Leadership in Business [00:02:18] - AI Implementation and Success Meetings [00:04:58] - Learning from Failures [00:06:06] - Scaling the Business [00:09:30] - Understanding the Technicians' Perspective [00:12:25] - Cody's Perspective on Office-Field Communication [00:18:02] - Overcoming Fear in Hiring [00:21:32] - The Importance of Bookkeeping and KPIs [00:22:03] - Conclusion   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Podium: https://podium.com/knowitall     Follow our Guests Cody Brasseal & Emily Brasseal and their Company: LinkedIn: https://www.linkedin.com/in/cody-brasseal-0355421ba  Facebook: https://www.facebook.com/cody.j.brasseal/  Company Website: https://acadianacomfort.com/  Company Facebook: https://www.facebook.com/AcadianaComfort/  Company Instagram: https://www.instagram.com/acadiana_comfort/  Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/

On Wednesday's Football Daily, Phil Egan brings you all the news from Europe's premier competition.PSG edge a nine-goal thriller against Bayern Munich, winning 5-4 in Paris to take a narrow advantage into the second legHarry Kane opens the scoring from the penalty spot before PSG respond with goals from Khvicha Kvaratskhelia and Joao NevesMichael Olise brings Bayern level, but a controversial Ousmane Dembele goal restores PSG's lead before half-timePSG surge into a 5-2 lead with further goals from Dembele and Kvaratskhelia in a chaotic second halfBayern fight back late through Dayot Upamecano and Luis Diaz to keep the tie finely balancedVincent Kompany believes Bayern could have scored more despite the high-scoring encounterHarry Kane highlights the quality of defending on show despite the nine goalsMarquinhos insists fine margins will decide the outcome in Munich next weekArsenal prepare for a crucial Champions League semi-final first leg away to Atletico MadridMikel Arteta calls on his side to deliver a statement performance as they chase a first European titleKai Havertz ruled out, while Riccardo Calafiori and Ebere Eze are expected to feature in MadridMartin Odegaard urges Arsenal players to embrace the occasion at this decisive stage of the seasonIpswich Town move closer to Premier League promotion after a 2-2 draw with Southampton keeps them in control of third placeFIFA introduces a new rule banning players from covering their mouths, with potential red cards at this summer's World CupBecome a member and sign up at offtheball.com/join

Adam Hurrey is joined on the Adjudication Panel by Charlie Eccleshare and David Walker. On the agenda: the threshold for the Premier League to tweet the words "and breathe...", the sound of York City's last-gasp, fifth-tier glory, Paul Scholes at the snooker, Steve Sidwell coins a curious new phrase, RIP Football Focus, some mangled animal-themed football idioms and Richard Keys' 6000-mile Instagrammed odyssey from Qatar to Coventry. Play the new Happy Hunting Grounds daily quiz at games.footballcliches.com Sign up for Dreamland, the members-only Football Clichés experience, to access our exclusive show and much more: https://dreamland.footballcliches.com Download SAILY in your app store and use code CLICHES at checkout to get an exclusive 15% off your first purchase! For more info, visit https://saily.com/cliches Learn more about your ad choices. Visit podcastchoices.com/adchoices

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this conversation, we're discussing how refrigeration techs can make the transition from technician to manager, with Todd Ernest, Executive Chairman of Climate Pros. Todd has some great insights on management skills, including technical excellence versus leadership excellence, emotional intelligence and coaching ability. We also dive into honing communication skils, listening, avoiding favorites, delegating instead of doing, and accountability - the softer skills that are critical for technicians who want to make the career jump into management. In this episode, we cover: (05:56) Tech vs Manager Mindset (08:59) Traits of Successful Leaders (09:53) Communication Skills (17:59) New Manager Mistakes (23:58) Delegation in the Field (26:04) Accountability Shift (29:03) Management Reality Checks (29:53) Crucial Conversations Manager Need to Have (31:34) Communication That Lands (33:03) Offering Praise and Listening (37:22) Coaching and Establishing Control (39:23) Learning on the Road  Helpful Links & Resources: Episode 262. Transitioning from Technician to Management Episode 286. Leadership Training for Technicians with Jim Pape of The Arcticom Group BOOK: How to Win Friends and Influence People by Dale Carnegie BOOK: Mindset: The New Psychology of Success by Carol Dweck Follow Todd on LinkedIn

Are certifications like ASE and CAFM still worth it—or are they becoming irrelevant in today's technician shortage? In this episode of the Fleet Success Show, Josh Turley and Drew Morrow break down the real reason certifications are losing traction, why that's dangerous for fleets, and what leaders should be doing instead. They unpack: Why shops are lowering standards (and the long-term risk) The difference between factory certs vs. ASE How certifications create defensible credibility and benchmarking The hidden leadership gap behind technician shortages Josh's real CAFM journey (and what it actually takes to pass) Why motivated teams outperform “warm bodies in seats” If you're a fleet leader trying to build a stronger team, improve performance, and lead with confidence, this episode is a must-listen.

Training the refrigeration technician is about building technicians who think, not just fix. In this engaging conversation from the 7th Annual HVAC/R Training Symposium, host Trevor Matthews sits down with Billy Carlson to explore what it really takes to develop technicians who think critically and troubleshoot effectively. Billy shares his journey in the HVAC/R industry, from residential air conditioning to commercial refrigeration, and ultimately specializing in supermarket rack systems and CO2 refrigeration. With only five years in the grocery sector, his company now dedicates 70-80% of its work to refrigeration, with 40% focused on rack systems. This rapid transition offers valuable insights for contractors looking to expand into commercial refrigeration. Key Topics Covered: Building Technicians, Not Just Fixers - Why understanding component flow, P&IDs, and electrical diagrams is crucial for developing thinking technicians rather than parts changers CO2 Refrigeration Training - Billy's honest account of learning CO2 systems, including challenges with dry ice formation, charging procedures, and system tuning Supermarket Rack Work - The unique pressures and rewards of maintaining systems that hold entire stores, including HFC and CO2 racks with multiple compressors Effective Training Methods - Billy's approach to teaching his five-person team, from component identification to reading refrigeration schedules and understanding sequence of operations Fine-Tuning Systems - Insights on slowing down ramp rates, adjusting flash tank pressure, and the importance of proper startup commissioning time Controls & Communications - Why modern refrigeration technicians need to understand networking, gateways, and digital controls alongside traditional refrigeration knowledge Billy emphasizes that patience and willingness to ask for help are essential traits for anyone entering supermarket refrigeration. He shares practical tips on charging CO2 systems, avoiding dry ice in lines, working with VFDs, and reading trend graphs to optimize system performance. Whether you're a residential tech considering commercial refrigeration, a trainer developing curriculum, or a service manager building a team, this conversation offers real-world wisdom on creating technicians who understand the "why" behind every repair.   Check out Refrigeration Mentor at https://refrigerationmentor.com/.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Eddie from All-Temp in Tennessee to talk about his journey from skeptical technician to fully buying into the process. They unpack the mindset shift that happens when you stop seeing maintenance as “just a tune-up to get through” and start seeing it as the foundation for trust, better customer experiences, fewer callbacks, higher close rates, and more equipment opportunities. Eddie also shares the small process details he resisted at first and how those little things ended up making a big difference.Key TakeawaysA strong residential service process is not about being “salesy.” It is about consistency, customer experience, and making sure no value gets left on the table.Maintenance calls are not low-value calls. They are where trust is built, relationships are strengthened, and future equipment opportunities are created.Technicians hurt themselves when they “Frankenstein” the process by only doing the parts they like. The full process is what creates the result.Small details matter. Offering to grab the homeowner a drink on the call-ahead or slowing down at the front door can completely change the tone of the visit.Following a process gives technicians guardrails, helps them slow down, reduce callbacks, and deliver a better overall experience.Mindset is a major part of technician growth. Eddie shares how he had to stop viewing service and maintenance as “below” him and start seeing every call as an opportunity.The best long-term close rates happen when homeowners already trust you from repeated maintenance visits and consistent communication over time.Follow us on social: Facebook | Instagram | LinkedIn | YouTubeLearn more about SBE at sbeodyssey.com

professorjrod@gmail.comIn this episode of Technology Tap: CompTIA Study Guide, we dive into Linux basics tailored for technicians preparing for their CompTIA exams. Linux commands and operating system instructions are essential skills for IT professionals looking to enhance their IT skills development and succeed in tech exam prep. If you've ever felt overwhelmed by the terminal, we'll demystify the command line and explain why mastering Linux is crucial for passing certifications like CompTIA A+, Network+, and Security+. Join us as we explore the critical mindset shift from graphical interfaces to command-line proficiency, giving you the confidence and knowledge to tackle your technology education goals with ease.We walk through the core Linux basics that show up in real troubleshooting: what the shell is, how it differs from the terminal, and how commands are built from a command, options, and arguments. We cover navigation with pwd, cd, and ls so you always know where you are before you change anything, plus file actions like cp, mv, and rm with the hard truth that Linux often has no undo. Then we level up into practical search skills using find and grep, and explain the Linux file system layout from root (/) down to the folders where problems usually live, including why mounting and /etc/fstab can make or break access to data.Finally, we get into Linux permissions and security fundamentals: users and service accounts, why root is powerful and dangerous, why sudo is safer than staying root with su, and how rwx permissions and numeric chmod values control who can read, write, and execute. We also touch on ownership with chown and why wrong ownership can break a website or service. If you want hands-on practice, we share simple ways to spin up Ubuntu in a virtual lab using VirtualBox or Hyper-V. Subscribe for part two, share this with a friend who's Linux-curious, and leave a review so more people can find the show.Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod

Service Managers, Fixed Ops Directors, and Dealership Owners — your technicians are the heartbeat of your production, but most managers are losing them because they're playing by an outdated rulebook. Motivation isn't just about the flat rate; it's about where you place your attention and how you show your team that they actually matter. In this conclusion to our technician motivation series, we reveal the final keys to building a shop that techs never want to leave. In this episode of SDR #354, we break down: ✅ Why your "Attention" is the most valuable currency you have as a leader ✅ The "Boat Dealership" Fail: How bad AI and poor follow-up are killing sales in every industry ✅ Non-traditional ways to show technicians they are the priority ✅ Why "investment" isn't always about money—it's about the time you spend in the bays ✅ The "Gift that Keeps on Giving": Adam's latest truck saga and the lessons in maintenance ✅ A sneak peek at our upcoming "Coach Takeover" episodes ✅ How to signal to your team who is actually important in the dealership structure If your service department struggles with: - Technicians feeling like an "afterthought" - Low engagement during shop meetings - Inconsistent production despite high pay plans - A lack of alignment between management and the shop floor - Or a culture where the best talent is looking for the exit This episode will give you the final pieces of the puzzle to transform your shop culture and drive long-term gross profit. The strength of your shop culture is determined by where you put your focus. #fixedops #ServiceManager #TechnicianMotivation #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #LeadershipTraining #TechnicianRetention

The Lead Masks Case is one of the strangest unsolved mysteries in true crime history: two Brazilian electronics technicians, found dead on a hillside in Niterói, Brazil, wearing homemade lead eye masks, with a cryptic note instructing them to take capsules, await a signal, and use the mask afterward. In this episode of Terrifying & True, we dig into the eerie facts, the failed investigation, the missing cause of death, and the theories that have kept this bizarre case alive for decades—from UFO encounters and occult experiments to poison, fraud, and murder. This is the kind of case that feels too strange to be real: raincoats in the brush, missing money, removed watches, a note that reads like a ritual checklist, and no clear answer for what killed Miguel José Viana and Manoel Pereira da Cruz. The deeper you go, the weirder it gets. If you love unsolved mysteries, paranormal true crime, UFO cases, bizarre deaths, Brazilian mysteries, and strange historical cases, this episode is built to pull you all the way in. Inside this episode:The 1966 deaths of two technicians on Morro do VintémThe infamous lead masks and the chilling noteCapsules, signals, and “protect metals”Witness claims, missing money, and possible companionsThe autopsy delay that doomed the caseWhy the official cause of death remains unknownTheories involving UFOs, spiritualism, poison, and homicideIf you've ever been fascinated by cases where the evidence seems to point everywhere and nowhere at once, The Lead Masks Case is an all-timer. It is eerie, unresolved, deeply atmospheric, and still haunting more than half a century later.We're telling that story tonight.

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff is join by Adam Matz to discuss challenges facing dealership mechanics today. They talk about stagnant wages, rising labor rates, and management practices that impact technician morale and retention. The conversation also brings up the growing technician shortage and the need for better support and fair compensation to sustain the industry.Timestamps:09:42 Starting in the car industry11:42 Challenges with car repairs20:53 Training and mentoring younger workers27:00 Challenges with customer feedback31:44 Talking about car audio setups36:44 Warranty pay limits for repairs42:57 How mechanics are paid44:26 Mentoring young mechanics and mistakes52:25 Feeling undervalued at work55:47 Generational views on mental health59:39 Keeping technicians happy01:07:38 Challenges of modern living01:13:47 Struggles of young adulthood01:20:13 Building trust with employees01:23:10 Frustrations with dealership management01:27:47 Challenges in fair technician pay01:36:00 The value of trade education01:38:05 Challenges in industry and workforce01:44:04 Dealing with toxic employees Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Service Managers, Fixed Ops Directors, and Dealership Leaders — your technicians are the engine of your business, but most managers are driving them into the ground without realizing it. Most dealerships misunderstand what actually motivates a technician. They think it's only about the paycheck, but the highest-producing shops know that motivation is built on a foundation of respect, growth, and support. In this episode of SDR #353, we break down: ✅ Why treating technicians like "numbers" is the fastest way to kill production ✅ The power of the 1-on-1 lunch: How to build actual relationships with your team ✅ How to build a "Career Path" that keeps technicians from looking for the exit ✅ Why you should be educating your techs on more than just technical skills ✅ The "Parts Dept" factor: How empathy and speed in parts drives tech motivation ✅ Chris's take on "Land Ownership" and why he's leaning Libertarian ✅ Adam's Turkey Hunting obsession (and the "Bearded Hen" mystery) If your service department struggles with: - High technician turnover - Low morale and "clock-punching" mentalities - An "Us vs. Them" relationship between Service and Parts - Technicians who feel stagnant in their roles - Or a culture where techs feel undervalued This episode will change the way you interact with your shop and give you a practical "recipe" for long-term retention. The strength of your shop culture determines the ceiling of your Fixed Ops profit.  #FixedOps #ServiceManager #TechnicianRetention #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #DealershipLife #ServiceAdvisor 

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Cole Tanner, a veteran technician, who shares his journey through family business transitions, personal struggles, and the realities of working in the automotive industry. Cole opens up about overcoming addiction and trauma, emphasizing the importance of honest conversations about mental health in the trades. The group discusses technician frustrations regarding compensation, shop inefficiencies, and the vital need for support structures within the industry.00:00 Frustrating restaurant wait experience06:25 Growing up with my parents08:11 Discussing childhood challenges12:51 Breaking cycles of family trauma16:25 Losing friends to addiction19:34 Discussing compensation challenges22:25 Consistent vs erratic performance26:35 Running an efficient repair shop27:42 Technicians disconnected from inspection value33:12 End-of-month sales pressure36:27 Improving communication and accountability37:58 Discussing future plans and concerns41:13 Finding balance and past experiences46:02 Struggles with drinking habits47:53 Hitting rock bottom moments50:40 The dangers of addiction53:47 Pushing for constant improvement56:52 Taking responsibility after prison

AI in manufacturing is no longer a strategy reserved for the boardroom. It is a tool for the technician on the plant floor, and the results are already showing up in real operations worldwide.Most digital transformation strategies in manufacturing are built for desk workers on the carpeted side of the building, not the operators and technicians keeping production running on the concrete floor. AI platforms have historically been designed for white collar knowledge workers with time to navigate complex systems, leaving the frontline worker as an afterthought. Nick Haase recognized this gap when building MaintainX in 2018, and it became the foundational design principle behind everything the company built. The result is a platform now serving nearly 14,000 customers across manufacturing, food and beverage, facilities management, and any industry that depends on physical assets staying operational.The core thesis Nick brings to this conversation is that the person with no purchasing authority and no budget is the single most important factor in whether a digital transformation project succeeds or fails. That person is the frontline technician. Building for that user first required a mobile experience so intuitive that no training was needed, one that met workers in the flow of existing work rather than pulling them out of it. If your team needs a 300 page manual to use the platform, the adoption battle is already lost.The skilled labor shortage in manufacturing is not a forecast. The United States is projected to have more than 3 million manufacturing jobs unfilled by 2030, driven largely by retirement of experienced workers who have spent decades building institutional knowledge. That knowledge cannot be transferred through a job posting. MaintainX attacks this through AI powered voice note capture at work order closeout. Technicians leave a verbal description of what they found and fixed. The platform transcribes it across any language or accent, standardizes it, and builds a living knowledge base that outlasts the retirements of the people who created it. For organizations with similar equipment across dozens of sites, that knowledge becomes portable across locations and years.About Nick HaaseNick Haase is a co-founder of MaintainX, a frontline work execution platform for maintenance, reliability, SOPs, safety, and compliance serving nearly 14,000 customers across manufacturing and other asset-intensive industries. Nick is also the host of The Wrench Factor podcast.Connect with Nick: https://www.linkedin.com/in/nickhaase/Timestamps0:00 Introduction1:30 Nick Haase and MaintainX Background7:20 Where AI Fits for Frontline Workers10:00 What Data Foundations Are Needed for AI13:30 Why Frontline Adoption Determines Digital Transformation Success16:40 The Skilled Labor Shortage and Retirement Wave18:30 Voice Notes and AI Powered Knowledge Capture25:30 Overcoming Change Management and AI Skepticism34:50 Guardrails and Safe AI for Industrial Environments45:10 Embedding AI in the Flow of Work48:30 AI Agents for Parts Forecasting and Automation55:50 Predict the Future: Maintenance as a Growth CenterReferencesMaintainX: https://www.maintainx.comThe Wrench Factor Podcast: https://podcasts.apple.com/us/podcast/the-wrench-factor/id1809000028Origins of Efficiency by Brian Potter: https://www.amazon.com/dp/B0FJG6ZKKJInductive Automation Ignition: https://inductiveautomation.comThis episode is sponsored by MaintainXTechnicians spend up to 40 percent of their time looking for answers rather than fixing equipment. MaintainX puts AI powered knowledge tools directly in the flow of work so frontline teams get the right information in seconds.https://www.maintainx.comAbout Your HostsVladimir Romanov is a co-host of The Manufacturing Hub Podcast and the founder of Joltek, an independent manufacturing and industrial automation consulting firm specializing in modernization strategy, digital transformation, and workforce development. Joltek works with manufacturers and investors to de-risk modernization and build the internal capability to sustain results.Connect with Vlad: https://www.linkedin.com/in/vladimirromanov/Joltek: https://www.joltek.com/blog/digital-transformation-in-manufacturingJoltek: https://www.joltek.com/blog/root-causes-downtime-industrial-automationDave Griffith is a co-host of The Manufacturing Hub Podcast and founder of Capelin Solutions, an industrial automation firm helping manufacturers adopt smart manufacturing technology. He brings 15 years of experience in industrial automation and digital transformation.Connect with Dave: https://www.linkedin.com/in/davegriffith23/Subscribe to Manufacturing Hub: https://www.manufacturinghub.liveLinkedIn: https://www.linkedin.com/company/manufacturing-hub-networkYouTube: https://www.youtube.com/@ManufacturingHub

Donald Favors, Auto Tech Instructor at Lowell High School, joins us to talk about the five steps he developed for technician retention in his “Pathway to Retention” program. In the episode, he walks through each step in detail—from connecting with local schools to providing technicians with financial education—and shares his journey from working in the automotive industry to transitioning into education.Watch the video podcast on YouTubeAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Donald Favors, Lowell High School, dfavors@tricreek.k12.in.usLinks & ResourcesGet notified of new episodes --> Join our email listPathway to Retention: A 5 Step Process to Train and Retain New TechniciansJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok

Service Managers, Fixed Ops Directors, and dealership leaders — your service menu is either a silent profit killer or your biggest untapped gold mine. Most dealerships treat their maintenance menu as an afterthought or a "loss leader" because they're afraid of being shopped. The truth? A properly structured menu can add $50,000 or more in monthly gross profit. In this episode of SDR #351, we break down: ✅ The 6 essential tips for building a high-profit service menu ✅ Why "Loss Leaders" belong in your advertising, not on your maintenance menu ✅ How to work from "Cost Up" to protect your effective labor rate (ELR) ✅ Why most dealerships are wildly overpaying (or underpaying) for labor times ✅ The "Nails on the Freeway" analogy for understanding supply and demand ✅ How to stop treating symptoms and start fixing the "cause" in your shop If your service department struggles with: - Low hours per repair order (HPRO) - Inconsistent maintenance sales - Technicians are complaining about menu pricing - Managers who don't know the true cost of parts and labor - Or a menu that hasn't been updated in years This episode will provide you with the exact "recipe" to turn your menu into a high-performance profit center. The strength of your menu determines the consistency of your Fixed Ops growth. #FixedOps #ServiceManager #AutomotiveLeadership #ChrisBulldogCollins #ServiceMenu #DealershipProfit #ServiceDriveRevolution 

If every day in the service lane feels chaotic, the problem might not be effort, it might be capacity. In this episode of Dealer Talk with Jen Suzuki, I break down one of the most overlooked concepts in fixed ops: shop capacity. When advisors promise pickup times without knowing how many labor hours the shop can realistically produce, stress builds fast. Technicians get buried, customers start calling, and CSI takes a hit. In this episode we cover: • What shop capacity really means • Why overbooking creates chaos in the shop • How unrealistic pickup promises hurt technicians and customers • How advisors can set expectations that build trust instead of pressure The best advisors don't promise speed. They promise accuracy, communication, and quality work done right.

Most doctors and surgeons spend their entire careers stuck in the Technician role — diagnosing, treating, operating, and “doing the work”… with little time to actually build the clinic they dream about. In this episode, you'll learn:

"What is your job?" Most technicians answer the same way: fix the problem. But that answer reveals something important—many technicians see their role too narrowly. In this episode of Windshield Time, Chris explains why professional technicians carry a much larger responsibility when they enter a customer's home. A technician isn't just there to repair equipment. They are responsible for discovering the condition of the system, clearly explaining the solutions, guiding the homeowner's decision, and ultimately delivering work that builds long-term trust. Chris outlines the five responsibilities of a professional technician and explains why technicians who understand these responsibilities become far more effective communicators, advisors, and professionals in the home. For technicians in HVAC, plumbing, electrical, and home services, this episode offers a new way to think about what the job really is. If this episode helped sharpen the way you think about the job, follow the show, leave a review, and share it with a technician who's serious about becoming a true professional. Windshield Time exists for one reason—to help technicians grow their skills, their confidence, and their careers.

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason Julian shares his personal and professional journey from a difficult period of addiction recovery to becoming a successful HVAC business owner. His story highlights the power of perseverance, hard work, and the ability to turn adversity into opportunity. Jason Julian also offers practical advice for technicians looking to transition into business ownership and shares insights on building a positive work culture, navigating local competition, and the lessons learned from his experiences in the HVAC industry. Whether you're an aspiring business owner or just interested in the HVAC world, Jason's story is a must-listen.   Expect to Learn Jason's journey into HVAC after a period of recovery from addiction How he transitioned from a helper to a business owner Why thinking like a business owner early on is key to success The challenges of starting a business with limited resources The importance of building a strong internal culture in your business How Jason Julian navigated competition and created growth despite a tough local market   Episode Breakdown with Timestamps  00:00:00 - Introduction 00:01:02 - Jason's Journey Into HVAC 00:04:39 - Thinking Like an Owner Before You Are One 00:05:11 - First Steps into Business Ownership 00:06:10 - Overcoming Challenges and Finding Opportunity 00:14:35 - Building Internal Culture at Julian Heating 00:19:51 - Navigating Local Competition   Follow Jason Julian:  LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this week's Trading Justice podcast, Mark and Matt Justice break down a busy market landscape shaped by AI volatility, software selloffs, and sector rotation under the surface. The conversation dives into why software has become the epicenter of recent market pressure, how technical levels like the 200 moving average are shaping opportunity, and why earnings remain the foundation of the bull market even as catalysts fade. The episode also explores the long-term implications of AI on labor, profit margins, and society, alongside a detailed look at gold and silver volatility. Matt then delivers a deep historical segment on the foundations of modern technical analysis, outlining the Mount Rushmore of technicians and how their work still defines how traders analyze markets today.

PREVIEW FOR LATER TODAY Guest: David Albright. Albright warns that a post-strike Iran could see fleeing technicians transferring "loose nukes" or chemical weapons to terrorists, requiring urgent international containment strategies.1953