Podcasts about technicians

Live from the RTA Connect 2025 conference in Las Vegas, Marc Canton interviews Drew Morrow, a seasoned fleet manager from Cambridge, Massachusetts, who operates a private ambulance fleet. With just one and a half techs to maintain 34 vehicles, Drew is living proof of the technician shortage crisis. But instead of giving in to chaos, he shares how he uses structured calendar blocks and smart prioritization to manage both strategic planning and daily shop operations.This candid conversation dives deep into the balancing act of wrench time vs. leadership, the challenge of telling your fleet's story to executives, and why you need to be your fleet's biggest advocate. Drew also opens up about the emotional toll of trying to do it all, the importance of industry collaboration, and how to make a compelling case for hiring help or replacing aging vehicles.Whether you're running an EMS fleet or a government operation, this episode delivers actionable insights for any fleet leader struggling with time, staffing, or executive buy-in. Key Takeaways:You can't lead strategically if you're buried in the shop.Structured calendar time (like blocking hours in Outlook) helps combat chaos.Telling your story through the lens of risk and mission execution resonates with leadership.You must track KPIs like missed PMs due to poor communication.Early vehicle replacement can reduce wrench time and total cost of ownership.Peer collaboration is critical—even in competitive industries like private EMS. Speakers: Marc Canton – VP of Product & Consulting at RTA: The Fleet Success Company. With decades of fleet experience, Marc helps fleets turn performance data into action and leads RTA's consulting arm to drive meaningful success across operations.Drew Morrow – Fleet Manager for a private ambulance company in Cambridge, MA. With over 25 years in the industry, Drew brings a technician's expertise and a leader's mindset to one of the most mission-critical fleet sectors: EMS.

In this episode, Jamie Graham speaks with Tyler Harvey-Cowlishaw, Founder of the Science Apprenticeship Forum, and Catherine Perry, Professional Registration Specialist at the Royal Society of Chemistry, about the evolving landscape of science apprenticeships and professional development. Tyler shares her journey through apprenticeships, how they fit into family life, and how this led to founding the Science Apprenticeship Forum, a free-to-join network for science apprentices across the UK. The Forum provides a supportive community, peer connections, and a platform to influence national policy and apprenticeship development. It also hosts the National Science Apprenticeship Conference, now in its third successful year. Catherine discusses professional registration pathways for science technicians and apprentices, and how the Royal Society of Chemistry supports career development through recognition and standards. Connect with Tyler: LinkedIn https://uk.linkedin.com/in/tyler-harvey-cowlishaw-rsci-127752164 Follow the Forum: Science Apprenticeship Forum on LinkedIn: https://uk.linkedin.com/company/science-apprenticeship-forum Connect with Catherine on Linkedin: https://uk.linkedin.com/in/catherine--perry Get more information about Professional Registration at RSC and Apprenticeships mapped to RSciTech and RSci standards: registers@rsc.org Music Pamgaea by Kevin MacLeod Link: incompetech.filmmusic.io/song/4193-pamgaea License: creativecommons.org/licenses/by/4.0/

Ever wondered how pharmacy technicians can shape the future of pharmacy regulation? Listen as pharmacy technicians share their experiences serving on State Boards of Pharmacy and learn how you can advocate for technician representation in your state.  The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

War, and the threat of war, spurs governments to invest in secret military technologies and weapons. Imperial Japan, ahead of the Second World War, was no exception. After the First World War, Japan set up the Noborito Research Institute: a division of scientists and technicians to invest in overt and clandestine warfare. Stephen Mercado dives into this history in his new book Japanese Spy Gear and Special Weapons: How Noborito's Scientists and Technicians Served in the Second World War and the Cold War (Pen & Sword Books: 2025). At Noborito, Japanese scientists researched fanciful weapons, like balloon bombs and death rays; covert techniques like poisons and counterfeiting—and more insidious activities, like biological weapons. Stephen Mercado, the author of The Shadow Warriors of Nakano: A History of the Imperial Japanese Army's Elite Intelligence School, has also written a dozen articles and several dozen book reviews on Asian and open-source intelligence. His writing has appeared in the journals Intelligence and National Security, International Journal of Intelligence and Counter Intelligence, Studies in Intelligence and on the website 38 North of the Henry L. Stimson Center. His translations include numerous declassified Chinese and Japanese diplomatic documents published as part of the Woodrow Wilson Center's Cold War International History Project. Retired from the CIA Open Source Enterprise, he has twice won a CIA Studies in Intelligence award for his writings. He is also a frequent contributor to the Asian Review of Books. You can find more reviews, excerpts, interviews, and essays at The Asian Review of Books, including its review of Japanese Spy Gear and Special Weapons. Follow on Twitter at @BookReviewsAsia. Nicholas Gordon is an editor for a global magazine, and a reviewer for the Asian Review of Books. He can be found on Twitter at @nickrigordon. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

War, and the threat of war, spurs governments to invest in secret military technologies and weapons. Imperial Japan, ahead of the Second World War, was no exception. After the First World War, Japan set up the Noborito Research Institute: a division of scientists and technicians to invest in overt and clandestine warfare. Stephen Mercado dives into this history in his new book Japanese Spy Gear and Special Weapons: How Noborito's Scientists and Technicians Served in the Second World War and the Cold War (Pen & Sword Books: 2025). At Noborito, Japanese scientists researched fanciful weapons, like balloon bombs and death rays; covert techniques like poisons and counterfeiting—and more insidious activities, like biological weapons. Stephen Mercado, the author of The Shadow Warriors of Nakano: A History of the Imperial Japanese Army's Elite Intelligence School, has also written a dozen articles and several dozen book reviews on Asian and open-source intelligence. His writing has appeared in the journals Intelligence and National Security, International Journal of Intelligence and Counter Intelligence, Studies in Intelligence and on the website 38 North of the Henry L. Stimson Center. His translations include numerous declassified Chinese and Japanese diplomatic documents published as part of the Woodrow Wilson Center's Cold War International History Project. Retired from the CIA Open Source Enterprise, he has twice won a CIA Studies in Intelligence award for his writings. He is also a frequent contributor to the Asian Review of Books. You can find more reviews, excerpts, interviews, and essays at The Asian Review of Books, including its review of Japanese Spy Gear and Special Weapons. Follow on Twitter at @BookReviewsAsia. Nicholas Gordon is an editor for a global magazine, and a reviewer for the Asian Review of Books. He can be found on Twitter at @nickrigordon. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/military-history

War, and the threat of war, spurs governments to invest in secret military technologies and weapons. Imperial Japan, ahead of the Second World War, was no exception. After the First World War, Japan set up the Noborito Research Institute: a division of scientists and technicians to invest in overt and clandestine warfare. Stephen Mercado dives into this history in his new book Japanese Spy Gear and Special Weapons: How Noborito's Scientists and Technicians Served in the Second World War and the Cold War (Pen & Sword Books: 2025). At Noborito, Japanese scientists researched fanciful weapons, like balloon bombs and death rays; covert techniques like poisons and counterfeiting—and more insidious activities, like biological weapons. Stephen Mercado, the author of The Shadow Warriors of Nakano: A History of the Imperial Japanese Army's Elite Intelligence School, has also written a dozen articles and several dozen book reviews on Asian and open-source intelligence. His writing has appeared in the journals Intelligence and National Security, International Journal of Intelligence and Counter Intelligence, Studies in Intelligence and on the website 38 North of the Henry L. Stimson Center. His translations include numerous declassified Chinese and Japanese diplomatic documents published as part of the Woodrow Wilson Center's Cold War International History Project. Retired from the CIA Open Source Enterprise, he has twice won a CIA Studies in Intelligence award for his writings. He is also a frequent contributor to the Asian Review of Books. You can find more reviews, excerpts, interviews, and essays at The Asian Review of Books, including its review of Japanese Spy Gear and Special Weapons. Follow on Twitter at @BookReviewsAsia. Nicholas Gordon is an editor for a global magazine, and a reviewer for the Asian Review of Books. He can be found on Twitter at @nickrigordon. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society

War, and the threat of war, spurs governments to invest in secret military technologies and weapons. Imperial Japan, ahead of the Second World War, was no exception. After the First World War, Japan set up the Noborito Research Institute: a division of scientists and technicians to invest in overt and clandestine warfare. Stephen Mercado dives into this history in his new book Japanese Spy Gear and Special Weapons: How Noborito's Scientists and Technicians Served in the Second World War and the Cold War (Pen & Sword Books: 2025). At Noborito, Japanese scientists researched fanciful weapons, like balloon bombs and death rays; covert techniques like poisons and counterfeiting—and more insidious activities, like biological weapons. Stephen Mercado, the author of The Shadow Warriors of Nakano: A History of the Imperial Japanese Army's Elite Intelligence School, has also written a dozen articles and several dozen book reviews on Asian and open-source intelligence. His writing has appeared in the journals Intelligence and National Security, International Journal of Intelligence and Counter Intelligence, Studies in Intelligence and on the website 38 North of the Henry L. Stimson Center. His translations include numerous declassified Chinese and Japanese diplomatic documents published as part of the Woodrow Wilson Center's Cold War International History Project. Retired from the CIA Open Source Enterprise, he has twice won a CIA Studies in Intelligence award for his writings. He is also a frequent contributor to the Asian Review of Books. You can find more reviews, excerpts, interviews, and essays at The Asian Review of Books, including its review of Japanese Spy Gear and Special Weapons. Follow on Twitter at @BookReviewsAsia. Nicholas Gordon is an editor for a global magazine, and a reviewer for the Asian Review of Books. He can be found on Twitter at @nickrigordon. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/japanese-studies

War, and the threat of war, spurs governments to invest in secret military technologies and weapons. Imperial Japan, ahead of the Second World War, was no exception. After the First World War, Japan set up the Noborito Research Institute: a division of scientists and technicians to invest in overt and clandestine warfare. Stephen Mercado dives into this history in his new book Japanese Spy Gear and Special Weapons: How Noborito's Scientists and Technicians Served in the Second World War and the Cold War (Pen & Sword Books: 2025). At Noborito, Japanese scientists researched fanciful weapons, like balloon bombs and death rays; covert techniques like poisons and counterfeiting—and more insidious activities, like biological weapons. Stephen Mercado, the author of The Shadow Warriors of Nakano: A History of the Imperial Japanese Army's Elite Intelligence School, has also written a dozen articles and several dozen book reviews on Asian and open-source intelligence. His writing has appeared in the journals Intelligence and National Security, International Journal of Intelligence and Counter Intelligence, Studies in Intelligence and on the website 38 North of the Henry L. Stimson Center. His translations include numerous declassified Chinese and Japanese diplomatic documents published as part of the Woodrow Wilson Center's Cold War International History Project. Retired from the CIA Open Source Enterprise, he has twice won a CIA Studies in Intelligence award for his writings. He is also a frequent contributor to the Asian Review of Books. You can find more reviews, excerpts, interviews, and essays at The Asian Review of Books, including its review of Japanese Spy Gear and Special Weapons. Follow on Twitter at @BookReviewsAsia. Nicholas Gordon is an editor for a global magazine, and a reviewer for the Asian Review of Books. He can be found on Twitter at @nickrigordon. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/asian-review

Chris Craig from RockED joins WrenchWay to discuss their partnership offering free soft skills training to schools and students. They talk about why soft skills matter for today's technicians, what training is available on the RockED app, and how schools and students can get free access to the training.View the full webinar video and slidesAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Chris Craig, RockED, chris.craig@rocked.usLinks & ResourcesGet notified of new episodes --> Join our email listGet free soft skills training for your school or students: rocked.us/solutions-tech-schoolsAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations. Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses. This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations. Expect to Learn: How small HVAC business owners can overcome administrative and financial challenges. Why balancing fieldwork with business tasks can be overwhelming for new owners. How automation and processes can save time and help businesses grow. Tips on managing business operations and improving efficiency with WorkHero. How building strong systems leads to smarter work and more successful businesses. Episode Highlights: [00:00] - Intro to Furman Haynes & WorkHero [02:28] - Starting a business in HVAC? Listen in [05:04] - Learning to run a business after the tools [07:54] - From tools to business: finding where to start [11:19] - Paperwork pain & helping small contractors scale [15:23] - Learning in steps & finding time to grow [18:24] - Efficiency, processes & automation in HVAC [22:10] - Podcast plans: business topics, guests, & WorkHero [26:19] - Wrapping up: what to expect & final thoughts This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the Modern Soccer Coach Podcast, Gary sits down in Brazil with Eduardo Oliviera, an experienced coach who has worked with Brazil youth national teams and U20 teams at Botofogo, Atletico Mineiro, and Fluminese. He is also the author of the excellent book: Brazilian Coaching Methodology: Foundation Phases (Ages 5-12). Eduardo offers a fascinating look at what truly defines Brazilian football — a culture that values joy, creativity, and learning through play, while still evolving within a modern, organized framework.

With an expected shortage of 24,000 companion animal veterinarians expected in the United States by 2030, the pressure is mounting on veterinary technicians to plug the gap. At the same time, vet techs are also dealing with familiar issues with retention, burnout, and underutilisation. Danielle Chesek, a certified vet tech and team lead for the vet tech programme at Penn Foster Group, joins Chris Simpson to discuss the role of veterinary technicians and the issues they're facing. Podcast music: “Funky Chunk” Kevin MacLeod (incompetech.com), licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/

On this episode of the Jered Williams show, Janet, the owner of Potomac Plumbing in Virginia, shares her journey of building a successful plumbing business. Janet explains how she and her husband, Brandon, started with three technicians and a CSR, but struggled with profitability and lack of structure. After making the difficult decision to scale back, they focused on building a strong brand, implementing effective marketing strategies, and leveraging Janet's community involvement to connect with their target audience - women in their local area. Through personal branding, social media, and hosting community events, Janet has helped Potomac Plumbing grow to a one million dollar business with just two technicians, showcasing the power of a strategic, relationship-driven approach to building a thriving plumbing company.

Kendra chats with Abigail Nickolopoulos, CVT, VTS (Zoo) about the application process for the Academy of Veterinary Zoological Medicine Technicians. How do you even get your foot in the door in the small world of zoo medicine? What size of zoo is the best for achieving this goal? Answers to these questions and more as we dive into the unique, and small world of zoo medicine!

In this episode, Allan Draper sits down with Taylor Olson, CEO and co-founder of Applause, the employee engagement and performance platform designed specifically for home service companies.Taylor, who many in the industry know as the co-founder of Slingshot, shares his journey of building solutions that bridge the gap between technician performance, customer experience, and company growth. Together, Allan and Taylor dive deep into how Applause is helping pest control companies motivate their teams, generate more Google reviews, and retain top talent in a competitive market.They discuss what true technician engagement looks like, how recognition and accountability can transform a company culture, and why the best-performing PCOs are focusing on their people just as much as their processes. Taylor also shares insights from the early days of Slingshot, the lessons learned from scaling quickly, and how those experiences shaped his vision for Applause.Whether you're a small business owner looking to improve morale or a growing operator focused on building a stronger team, this episode is packed with actionable strategies, mindset shifts, and proven methods to help you lead better and grow faster.Show Notes:Learn more about Applause: https://www.applausehq.com/

What's the difference between a good technician and a complete professional? In this episode of Windshield Time, Chris Elmore and Jesse Olson break down the final role in the Four Technician Roles framework: the Revenue Producer. Most techs think revenue means “selling.” It doesn't. As Jesse says: “Revenue without excellence is the grind. Excellence without revenue is a hobby.” Being a Revenue Producer means owning your time, your results, and your responsibility to the company and the customer. It's not about pressure — it's about stewardship. You'll learn: What it really means to be a Revenue Producer How discipline connects excellence to results Why performance pay is a reflection of stewardship, not sales pressure How to communicate value without sounding like a salesperson Why being a professional means caring about both service and revenue If you're an HVAC, plumbing, or electrical tech who wants to grow beyond just fixing, this is the mindset shift that creates long-term career success.

Rob and Phil discuss what they believe in the future in aviation maintenance. This is also the first new and updated podcast. They discuss A&P schools, pay, and future of new incoming AMT's.Let's get this and have some fun Any suggestions or comments send us a text!

Why do good technicians and advisors leave—and what makes them stay? In SDR #328, Chris Collins and Christian sit down with  @clintpulver  author of I Love It Here and the “Undercover Millennial,” who has interviewed over 11,000 employees undercover to find the truth about retention. Here's what they discovered: it's not just about money. In this episode, you'll learn: - Why employees quit managers, not jobs - The status interview every Service Manager should run before an exit interview - How culture, mentorship, and recognition outperform pay raises - The leadership shift that turns churn into long-term loyalty If you're serious about keeping your best techs and advisors, this episode gives you the playbook.  #ServiceManager #FixedOps #TechnicianRetention #ServiceDrive #CarDealership #Leadership #EmployeeRetention  

In this episode of The Fleet Success Show, host Nathan Schafer sits down with Brent Messner from the City of Las Vegas to explore a topic that's essential for every fleet professional: how to build a successful and lasting career in the fleet industry.Starting from their humble beginnings as technicians, both Nathan and Brent share real, relatable stories of navigating the fleet world, embracing continuous education, and the pivotal moments that shifted their mindsets from "turning wrenches" to leading teams. Brent reflects on the moment his supervisor told him he was destined to run the place one day—a comment that sparked his journey toward leadership.The duo dive into the importance of ongoing training, why technicians need to understand more than just tools, and how building strong vendor and peer relationships accelerates career growth. Whether you're just starting your fleet journey or you're a fleet manager looking to elevate your team, this episode is packed with actionable insights.Key Takeaways:Invest in Yourself: Don't wait for your employer to offer training—seek it out and fund it if you have to. It pays off.Mentorship Starts Early: One comment from a supervisor can completely change a technician's trajectory.Training Isn't Optional: Even if you're in government and budgets are tight, training can (and should) be baked into vendor contracts.Relationships Are Everything: Your network will help you solve the problems you haven't even run into yet.Walk the Shop Floor: New fleet managers should spend time learning from their technicians and operators.Certifications Matter: Whether it's ASEs, CAFM, or CPFP, showing you're an active participant in the field builds credibility. Speaker Bios:Nathan Schafer is a Fleet Success Manager at RTA: The Fleet Success Company, with over 25 years of experience in the fleet industry. From technician to manager to consultant, Nathan brings a real-world, no-fluff perspective to helping fleets succeed.Brent Messner is the Fleet and Fuel Operations Manager for the City of Las Vegas and a co-host of the Not Just Fleet podcast. With a background in government fleet operations and a passion for technician training, Brent shares his journey from shop floor to leadership.

What separates an average technician from one customers love and leaders promote? It's not just technical skill — it's the discipline and soft skills that build trust. In this episode of Windshield Time, Chris Elmore sits down with Jesse Olson and David Grennel. David shares his personal transformation — losing 70 pounds, reshaping his habits, and sharpening his communication — and how that discipline turned him into a stronger technician and leader. Jesse and Chris highlight why appearance, preparation, and confidence shape customer trust, and how great technicians go beyond fixing problems to become true client delighters, problem solvers, and revenue producers. If you're in HVAC, plumbing, or electrical — or you're a manager training the next generation of techs — this episode shows why discipline and soft skills are the difference between being just a “fixer” and becoming unforgettable. What You'll Learn in This Episode: Why discipline is the foundation of technician success How appearance and preparation impact customer trust Why customers buy confidence as much as technical skill The Technician Triangle: client delighter, solver, producer How personal growth creates professional opportunities

Can't find experienced techs? Develop your own. Stephen Jobe, owner of Jobe and Sons Plumbing, did exactly that, turning new hires with little to no experience into dependable, field-ready pros. In this episode of Masters of Home Service, Stephen and Rich Camacho, CEO of BlueRecruit, join host Adam Sylvester to share how they train from scratch, what skills matter most early on, and how to build a team that can grow with your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Recorded live at the Milwaukee Pipeline 2025 event, Leah Balto, Group Manager of Product Marketing at Milwaukee Tool, joins host Jay Goninen to walk us through Milwaukee's latest hand tool kits, explain how the team studies technicians in real-world settings to inspire smarter innovations, and share how Milwaukee Tool is investing in solutions that support technicians' long-term health.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Leah Balto, Group Manager of Product Marketing, Milwaukee ToolLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff talks with Josh Parnell from the Limitless Leadership Podcast. Josh shares why recognition, rather than pay, is the number one reason that technicians stay vs leave their jobs. They also talk about the importance of meaningful one-on-ones and consistent follow-through for building trust and accountability in the shop.Check out the Limitless Leadership Podcast with Josh Parnell HERESign up for the ASTA Expo happening September 25-28 HERE00:00 Technician Retention Beyond Pay09:19 "Effective Leadership: Embrace One-on-Ones"13:11 "Now is the Time"17:22 "Safety, Trust, and Clarity"26:11 "Culture and Pride in Work"29:09 Empowering Lives Through Auto Repair34:35 "Embracing Life's Lessons"39:36 Empowering Leaders Through Coaching43:51 Instincts and Individual Methods Matter52:10 Teaching Enhances Understanding54:22 Empowering Change Through Questions01:01:20 Prioritizing Friendship in Workplaces01:05:32 Foundation Through Core Values01:11:19 Service Mindset vs. Problem Solving01:15:14 ASTA Attracts Social Media Influencers Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Technicians from the SEC Network began work Thursday on Mizzou‘s Columbia campus constructing the set they'll use for the “SEC Nation” broadcast Saturday morning. Mizzou's Carnahan Quad is expected to be packed with Tiger fans wearing black and gold this afternoon and Saturday morning. The “Paul Finebaum show” airs today from 2-6 pm on the Mizzou campus, and “SEC Nation” airs live Saturday morning from 9-11 am. “SEC Nation” is hosted by Laura Rutledge who is joined by Mr. Finebaum, Roman Harper, Jordan Rodgers and former Heisman winner Tim Tebow. Mizzou associate athletic director Dave Matter appeared live on 939 the Eagle's "Wake Up Missouri" to discuss the Mizzou/Kansas Border showdown, changes regarding entry at Memorial Stadium and the importance of SEC Nation coming to town. Mr. Matter tells listeners this is a big deal, noting they haven't had their full show in Columbia since 2019. Dave also says Mizzou football coach Eliah Drinkwitz will appear on the Finebaum show today. Dave also discussed the rivalry between Mizzou and Kansas:

Our “Vaccine Voices” series is back! Independent Rx Forum host John Beckner sits down with Meredy Ayers, CPhT-Adv, a development specialist at Bremo Pharmacy, who is also certified to administer vaccines. Together, they discuss the expanding role of pharmacy technicians in immunization delivery, the impact on patient access, and how technicians are helping strengthen community pharmacy teams.

Every great service technician knows the 3 C's: competence, confidence, and control. But how do you actually build them? In this episode of Windshield Time, Chris Elmore and James “J Dub” Walker break down how technicians can go from just “knowing the work” to leading conversations with customers and closing calls with confidence. Inside this episode: -Why competence always comes first (skills + knowledge = confidence) -The role of personality profiles (High S & High C) in shaping confidence -Why asking for help is growth, not “faking it” -How to handle customer objections without losing control -The secret to translating technical jargon into customer-friendly language -Why questions restore control when conversations go sideways Whether you're in HVAC, plumbing, or electrical, this episode will help you turn technical competence into customer trust, stronger communication, and more closed calls.

This special episode is a crossover episode with the Troubleshooting Technicians Podcast. Troubleshooting Technicians is a podcast about how technicians troubleshoot and solve problems in their work. This episode features Sean from Pfeiffer Vacuum. Sean describes general troubleshooting steps and then goes into a specific example of how to troubleshoot a vacuum system. Give the Troubleshooting Technicians podcast feed a follow!The Talking Technicians podcast is produced by MNT-EC, the Micro Nano Technology Education Center, through financial support from the National Science Foundation's Advanced Technological Education grant program.Opinions expressed on this podcast do not necessarily represent those of the National Science Foundation.Join the conversation. If you are a working technician or know someone who is, reach out to us at info@talkingtechnicians.org.Links from the show:Episode Web Page:https://micronanoeducation.org/students-parents/talking-technicians-podcast/Troubleshooting Technicians on Apple Podcasts: https://podcasts.apple.com/us/podcast/troubleshooting-technicians/id1835766744Troubleshooting Technicians on Spotify: https://open.spotify.com/show/165fyRtUJqS3L2GBtoo6E0Pfeiffer Vacuum: https://www.pfeiffer-vacuum.com/us/en/

Rena Rennebohm, CEO of Empowered Advisor, shares why shops thrive when service advisors put technicians first. With years of experience coaching advisors, Rena explains how stronger collaboration between advisors and technicians leads to better shop culture and performance. She also dives into challenges such as high service advisor turnover, the lack of respect advisors often face, and why she believes nearly 50% of shops are short-staffed at the front.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Rena Rennebohm, Empowered Advisor, rena@empoweryouradvisor.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

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In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares real-world lessons from the field, focusing on pulling vacuums and handling customer repairs. He explains why larger hoses improve vacuum speed, clears up common HVAC myths, and stresses the value of testing and thinking critically. Gary also talks about fixing equipment with limited budgets, using a coil-combing tool, and keeping customers running while maintaining safety and trust. It's a helpful, honest episode full of tips for techs working in real-world conditions. Gary shares real-world HVAC stories that show why using bigger hoses speeds up vacuums and how heat helps in cold-weather jobs. He explains how simple tricks, like straightening coil fins, can improve system performance and save customers money. Gary also talks about working with limited budgets and why building trust matters more than doing things by the book. He clears up online myths and encourages techs to think before commenting. It's a clear guide for helping customers, solving problems fast, and doing honest, smart work in the field. Throughout this episode, Gary explains why bigger hoses pull faster vacuums and how testing proves it. He shares tips on using heat during cold-weather jobs and fixing coils without costly replacements. Gary also talks about real-world repairs, like using water on coils or tools to fix bent fins, and why these are smart, safe choices. He reminds techs to think before judging others online and to build trust with customers. His stories show how simple fixes, clear thinking, and honest work lead to better service and lasting relationships. Expect to Learn: Why do bigger hoses pull faster vacuums. How heat helps speed up vacuum pulls in winter. When fixing fins can improve unit performance. Why thinking before judging online matters. Simple ways to help customers without big costs. Episode Highlights: [00:00] - Why Hose Size Matters in Evacuation [03:49] - Real-World Test: Quarter Inch vs. True Blue Hose [05:27] - Freezing Moisture During Evacuation: Myth or Fact? [07:35] - Triple Evacuation: When Is It Necessary? [08:57] - Real-World HVAC: Creative Solutions on Critical Sites [11:42] - Field Testing the Oscillating Coil Comb Tool [15:12] - Dealing with Online HVAC Critics [19:38] - Scaffolding, Surge Protection & Doing the Job Right [22:04] - Never Underestimate Business Relationships This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Host Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of The Better Than Rich Show, Mike Abramowitz sits down with Danielle Putnam, president of The New Flat Rate and Top 40 Under 40 leader in the trades. Danielle shares her journey from growing up in her family's HVAC business to building one of the most powerful pricing and sales systems in the home service industry.You'll learn:How to overcome the stigma of working in the trades.Why in-house training programs are the key to recruiting and retaining young talent.The psychology behind menu pricing and why giving five options increases sales.How to apply Alex Hormozi's Dream Outcome to home service businesses.Why pricing like the company you want to become can transform your growth strategy.Practical tips on simplifying operations, saying no to distractions, and scaling smarter.Whether you run an HVAC, plumbing, or electrical company, this conversation will help you unlock new revenue, create predictable growth, and empower your technicians to sell without pressure.00:00 – Introduction to Danielle Putnam02:00 – Childhood in the trades and overcoming stigma06:30 – Training and developing young talent in-house08:20 – The origin of menu pricing and The New Flat Rate12:00 – Why customers buy more when given choices16:00 – Applying Alex Hormozi's offer equation18:30 – Pricing as the company you want to become23:00 – Five-option psychology and decision fatigue30:00 – Sales process: new clients vs. existing clients33:00 – How maintenance visits can drive $1,400 average tickets35:50 – Why payment options increase closing rates36:50 – Simplifying business and life as an entrepreneur38:10 – What it means to be Better Than Rich39:40 – Learn more about The New Flat Rate & beta launchResources & Links Mentioned:The New Flat RateA Higher, Better People Faster by Ryan Englin (Referenced by Mike Abramowitz as upcoming guest and relevant to training/hiring in the trades.)Matt Michel's book on pricing (Danielle referenced this book when explaining pricing strategy and “act as if” pricing.)Alex Hormozi's framework (Not a book directly cited, but Danielle and Mike explicitly referenced his “dream outcome, likelihood, time delay, effort/sacrifice” formula, which comes from Hormozi's $100M Offers.)Connect with Danielle Putnam:Email: danielle@thenewflatrate.comLinkedIn: Danielle PutnamThe New Flat Rate PodcastConnect with Better Than Rich:WebsiteFacebookInstagramTikTokYouTubeLinkedIn

Grif Reome is the Director of Technical Workforce Development of Komatsu North America. After starting on the tools at his family's construction company, he's risen through the technician ranks to lead efforts to recruit and train the next generation of technicians. Learn more at https://www.komatsu.com/en-us Learn more about attending the 2025 Ariat Dirt World Summit by visiting www.dirtworld.com! Questions or feedback? Email us at dirttalk@buildwitt.com!

Thanks to our Partners, NAPA Auto Care and NAPA TRACS This episode dives into the real challenges of technician retention and why it's time to rebrand automotive careers, moving beyond the outdated terms “mechanic” or “technician” to embrace the title of “specialist.” Craig Noel unpacks the urgent need to move away from traditional flat rate pay systems and toward compensation models that prioritize fair pay, financial security, and work-life balance. He also shares his own innovative pay structure designed to reward skill and dedication while keeping top talent engaged. Craig Noel, Sun Automotive, Springfield, OR. Listen to Craig's previous episodes HERE Show Notes Watch Full Video Episode Rise of the Specialist - A NEW Language Standard for Auto Repair Specialists: https://remarkableresults.biz/downloads/ Episodic Education (00:01:06) Shop Expansion and ADAS Specialty (00:01:45) Staffing Challenges and Work-Life Balance Shift (00:02:54) From Mechanic to Technician to Specialist (00:05:22) The Rise of the Specialist (00:06:22) Educating Consumers on Complexity (00:07:56) Recognition and Respect for Technicians (00:09:52) Shift from Flat Rate to Work-Life Balance (00:10:24) Craig's New Pay Structure (00:12:47) Bridging the Generational Gap (00:20:06) Financial Transparency with Staff (00:21:03) Personal Motivation for Change (00:23:34) Recruitment and Retention Strategies (00:26:58) Diverse Career Paths in Automotive (00:27:47) The Power of Language: Calibration Specialist (00:29:05) Educating Customers on Technical Systems (00:29:47) Value of ASE Certification and Public Recognition (00:30:56) Integrity and Problem-Solving in the Shop (00:32:09) Training...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to talk all about TX valves for heat pumps. Jamie breaks down how these valves work in both heating and cooling modes and why they need to handle refrigerant flow in two directions. They discuss the parts of a TX valve, how pressure and temperature control the flow, and why Danfoss uses stainless steel in their design. Jamie also explains how proper installation helps prevent common issues and why external equalizers are important in many setups. It's a must-listen for anyone working with heat pumps. Jamie Kitchen from Danfoss joins Gary to talk about TX valves used in heat pumps. Jamie explains how these valves control refrigerant flow when switching between heating and cooling. He breaks down how the valve parts work together, using pressure and temperature to open and close. They also talk about why heat pumps need special valves, and how check valves help flow in both directions. Jamie explains why Danfoss uses stainless steel bulbs and tubes to stop leaks and handle rough conditions. It's a helpful talk for techs who want to understand heat pump valves better and install them correctly. Jamie explains how TX valves in heat pumps work like traffic lights for refrigerants, letting it flow the right way in heating or cooling. He shows how the valve uses pressure from a sensing bulb, a spring, and the coil to open or close. Jamie and Gary talk about why using an external equalizer helps the valve work better, and how check valves let refrigerants move both ways. Jamie also shares why Danfoss uses stainless steel parts; they last longer and don't break or leak. It's a smart guide for techs who want to understand these valves and avoid system issues. Expect to Learn: How TX valves work in both heating and cooling modes. Why heat pumps need valves that flow in both directions. How pressure and temperature control valve opening and closing. Why using an external equalizer helps the valve feed right. How stainless steel parts make the valve last longer and stay leak-free. Episode Highlights: [00:44] - Introduction to Jamie Kitchen - Part 01 [02:02] - What Makes Heat Pumps Different: Reversing Valve Basics [04:48] - How TXVs Work: Refrigerant Flow & Check Valve Role [06:25] - TXVs in Southern U.S. vs. Cold Climate Installations [10:36] - Why External Equalizers Help TXVs Feed Properly [16:05] - The Three Forces in a TXV: Bulb, Spring & Evaporator Pressure [19:23] - What's Inside the Bulb? Refrigerant Mix for Better Control [22:07] - Why Danfoss Uses Stainless Steel for Bulbs & Tubes This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow the Guest Jamie Kitchen on: LinkedIn: https://www.linkedin.com/in/jamie-kitchen/ Danfoss: https://www.linkedin.com/company/danfoss/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

From the manufacturing Reddit community to our podcast: we have Lean experts Mohsin Saeed and Eric Whitley react to the best threads from the past couple of months. We explore everything from improving shift handoffs to dealing with overworked maintenance technicians. 

Curtis Gardner, Audi Master Guild Technician at Sewell Audi of North Houston and Founder of Gnarred LLC, shares what young technicians need to know to build a respectful and lasting career. With 15+ years of experience, he covers common mistakes, how to survive your first months in the shop, and why discipline and strong workflows matter.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Curtis Gardner, Sewell Audi of North Houston & Gnarred LLC, curtis@gnarred.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a real-world story about residential HVAC service and why changing capacitors and contactors on a schedule can help avoid system breakdowns. He explains how a small overlooked issue led to a callback and how techs can prevent this by replacing aging parts before they fail. Gary talks about the impact of weather, usage, and location on these components and offers honest advice based on his own experience. It's a clear, simple guide for techs looking to avoid headaches and keep customers happy. Gary shares a real-world HVAC story that shows why replacing old capacitors and contactors can stop bigger problems later. He explains how a small part failure caused a callback and how that could've been avoided with a simple replacement. He talks about how heat, moisture, and age can wear down parts and why changing them every five years is a smart move. Gary also points out that doing this isn't about upselling, it's about being honest and helpful. It's a simple guide to keeping systems running and customers happy with fewer breakdowns. Throughout this episode, Gary shares how one missed part led to a system failure and why techs should change old capacitors and contactors before they break. He explains how weather, age, and corrosion wear out parts and how a simple check can save a service call. Gary gives advice on when to suggest part replacements, how to talk with homeowners honestly, and why this isn't about sales, it's about smart service. His tips help techs avoid callbacks and keep systems running better in hot weather. Expect to Learn: Why replacing old capacitors can stop system failures. How heat, age, and moisture damage key parts. When to suggest swaps to avoid callbacks. Why this advice isn't about upselling. Easy steps to keep AC units running longer. Episode Highlights: [00:00] - Intro: Real-world HVAC service vs textbook rules [01:40] - How a corroded capacitor caused a callback [04:20] - Why swapping old parts can prevent failures [06:20] - Five-year rule and honest service advice This Episode is Kindly Sponsored by: Jobber: http://getjobber.com/hvacknowitall Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

John Roberts, Shop Foreman at Metro Toyota, didn't plan to be on the podcast—but his insights were too good not to share. In this episode, John breaks down the powerful difference between training and mentoring, shares how he builds confidence in his team, and explains why becoming a top-tier technician takes more than just skill—it takes the right mindset.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: John Roberts, Metro Toyota, jroberts@metro-toyota.com Sponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians' expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.00:00 Vehicle Safety Standards Concerns20:07 Work Dispute With Service Manager23:34 Trust and Accountability in Dealerships41:16 "Value Proven, Stress Unnecessary"49:00 Dealer Talent Drain: A Cautionary Tale01:01:38 "Diagnosing Chrysler EGR Valve Issues"01:08:08 Tool Troubles and Young Technicians01:21:45 Invest in Quality Tools01:23:19 Competitive Mechanic Memories01:43:45 "Personality Type and Customer Challenges"01:50:16 Benefit of the Doubt in Industry01:54:44 Valuing Co-Worker Relationships Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Bob Pantazes, W2ARP, discovered amateur radio in high school but only became licensed at age 40. A career in electronics shaped his hands-on approach to amateur radio. With 296 DXCC entities, Bob is active in contesting, POTA - Parks on the Air, and antenna building. He advocates FT8 access for Technicians on HF  to attract younger hams and grow our numbers the hobby. W2ARP is my QSO Today.

Chorus have said phone and internet has been restored to most homes and businesses in Golden Bay, after a day-long outage affecting 111 emergency calls. Technicians found a severed fibre line running over Takaka Hill, knocking out more than a thousand connections. Reporter Keiller MacDuff was following developments and spoke to Lisa Owen.   

On episode 518 of The Nurse Keith Show nursing and healthcare career podcast, Keith welcomes back Dr. Iman Abuzeid, the co-founder and CEO of Incredible Health, for yet another informative and fascinating interview with a frequent and dynamic guest with a great deal to share about the healthcare industry in general, and the nursing profession in particular. In the course of their conversation, Keith and Dr. Abuzeid discuss the findings from Incredible Health's sixth annual State of U.S. Nursing & Technicians 2025 Report. From AI and technology to staffing, the political climate, and job satisfaction, the numbers speak volumes, and Keith and Dr. Abuzeid together shed light on what the numbers reveal. Iman Abuzeid, M.D., is the co-founder and CEO of Incredible Health, the largest career marketplace for permanent healthcare workers, with the mission of helping healthcare professionals live better lives, and find and do their best work. The company, founded in 2017, has raised $100 million from top venture capital firm Andreessen Horowitz and health systems Kaiser Permanente and Johns Hopkins, and is valued at $1.65 billion, making Iman one of the few CEOs to run a “unicorn” startup (a company valued at over $1 billion). Iman is a MD, and holds an MBA from The Wharton School of the University of Pennsylvania. Iman's immediate family has three surgeons, and as a doctor herself, she understands the importance of choosing the right stepping stones in a clinical career. It's what drives her belief in Incredible Health and its potential to reliably help clinicians manage their careers. Connect with Dr. Abuzeid and Incredible Health: ⁠⁠⁠⁠⁠Incredible Health website Facebook Instagram X LinkedIn Dr. Iman Abuzeid on LinkedIn Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at ⁠⁠⁠NurseKeith.com⁠⁠⁠. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on⁠⁠⁠ LinkedIn⁠⁠⁠. Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at ⁠⁠⁠TheCircelandtheDot.com ⁠⁠⁠or shada@thecircleandthedot.com.

Dr. Iman Abuzeid surveys the health care industry. She goes over the U.S. Nurses and Technicians Report her company published. Labor shortages continue in the sector, with 61% of technicians saying it directly impacts their work. 71% of survey respondents say they are not fairly compensated, and only 25% rate their mental health as “very good.” She says Medicaid and Medicare cuts would hit workers hard. She also talks about the adoption of A.I. technology in the industry.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

In this episode of the HVAC Uncensored Podcast, Gil discusses some common breakdowns in HVAC  In this episode of the HVAC Uncensored Podcast, host Gil dives deep into the common breakdowns that HVAC technicians are encountering during the hot summer months. As temperatures rise, air conditioning units are pushed to their limits, resulting in a range of issues that technicians must address. Let's take a closer look at what specifically causes these problems, how we can effectively fix them, and the underlying reasons for their occurrence in the first place. It's essential to have a thorough understanding of these challenges because it can help both technicians and homeowners alike. I'm genuinely interested in hearing your thoughts on these issues as well. Can you join us live during the podcast? It would be fantastic to have you share your insights and experiences related to HVAC troubleshooting and repair. Engaging with a live audience can provide a wealth of knowledge and diverse perspectives, and I'm eager to hear what everyone has to say about these crucial topics. Your participation could significantly enhance the discussion, and I look forward to a vibrant exchange of ideas, solutions, and stories that could benefit all of us in the HVAC community. Technicians are encountering during the summer. Let's explore what causes these issues, how to fix them, and why they occur in the first place. I'm not sure; let's talk about it. Can you join us live and share your thoughts on the subject? I'm eager to hear what the live audience thinks.     =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored   GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                               FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

REVIEW: Colleague Andrea Stricker of FDD reports the nuclear weapon specialties of nine of the Iran technicians who were KIA the first instance of the Israeli attack. More. 1890 TEHRAN

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the pros and cons of leak sealants, stressing they should only be used as a last resort. The episode ends with a look at Sauermann's Si-DR3 leak detector and how it's built to be both affordable and effective for today's techs working with modern refrigerants. Tyler Nelson talks about using UV dye and leak sealants to find and fix refrigerant leaks in HVAC systems. He explains when leak sealants can help and why they must be used with care. Tyler shares his views on safe products like Spectroline dye and how they don't harm systems. He also warns about products that can cause clogs. The episode ends with tips on spotting leaks, using your senses before tools, and a look at the Si-RD3 leak detector that helps techs find leaks faster and easier. Throughout this episode, Tyler talks about using UV dye and leak sealants to find and fix leaks faster. He explains that some products, like Spectroline dye, are safe for systems and approved by big manufacturers. Tyler shares when leak sealants should be used and why they aren't always the best fix. He also highlights the need to test products before judging them and gives tips for spotting leaks using both tools and simple visual checks. Expect to Learn: How UV dye helps find refrigerant leaks quickly and safely. When it's okay to use leak sealants, and when it's not. Why testing products yourself is better than guessing. How to spot leaks using simple signs like oil or moisture. What makes the Si-RD3 leak detector a handy tool for techs Episode Highlights: [00:33] - Intro to Part 02 with Tyler Nelson [01:42] - Talking about Spectroline UV dye and manufacturer approval [04:04] - Why some dyes and additives can damage HVAC systems [06:04] - Leak sealants: old vs. new formulas and safety concerns [08:00] - Real-world examples of leak sealants working and failing [12:02] - When it makes sense to use sealants on corroded coils [14:33] - Why testing tools are better than making assumptions [16:29] - Using oil and sight checks to find leak clues [18:46] - Overview of the Si-RD3 refrigerant leak detector features [22:12] - Sauermann's Growth: From Pumps to Advanced HVAC Tools and Smart Manifolds This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

The greatest companies are the ones with the happiest customers.To create happy customers, you need to be customer-centric.Every company believes they are customer-centric. But while a great company keeps the happiness of their customer in the center of their thoughts, the average company puts their customer in the center of the cross-hairs of a rifle scope.Great companies ask, “How can we give our customers the buying experience that they would prefer?” They work at removing the friction from the customer experience.Average companies ask, “How can we get our customers to give us more money, more often?” Average companies tells their marketing teams, “Sales is just a numbers game. Bring us twice as many leads and we'll make twice as many sales. You bring'em in. We'll close'em.”But no matter what those marketing teams do, a decreasing number of people will respond to their ads. A negative customer experience drives customers away faster than marketing can bring them in.Do you want to see what real customer-centric thinking looks like?A client of mine recently wrote this email and sent it to all the people who work in his company. He forwarded it to me only as an afterthought.SUBJECT: Pricing Reflection — Serving the Everyday Working AmericanTeam,Today I had a realization around some of our pricing. I'm all for setting prices that protect our margins and keep the business strong – but I'm equally committed to making sure we have price point items that the everyday working American can actually afford.Let's take a simple example: a toilet. Right now, most of our toilet installs are priced over $1,000. If we assume the median household income is $85,000, divided over 26 pre-tax paychecks, that's $3,269 per check. A $1,000 toilet install is over 30% of that paycheck. That's significant.We need to remember who we're here to serve – the nurse, the police officer, the office worker, the firefighter. These are people raising families, keeping their homes together, and doing the best they can. We cannot price them out of basic service. If we do, we risk not only losing today's job – but any future relationship with that customer.Let me be clear: I'm not trying to run a low-margin business.But I do want to make sure we have real options for real people. Today's pricing structure on some of these essential services is a barrier – not just to customers, but to our own techs who are trying to present them.Because of this realization, I immediately asked Jacob to find a toilet that we could install at a price point of $699. Well, guess what – we found one today. And we're bringing it in and adding it to the price book at $649.This one change will give our team more confidence to present a basic toilet option. What I've heard from Will – and it's been consistent – is that this has been a never-ending battle. Technicians don't feel comfortable presenting a $1,000 toilet to customers, especially when many of them wouldn't pay that themselves. That lack of confidence translates to lower conversions and frustrated customers.This reminds me of what we went through in HVAC when we had no system options below $15,000. We lost installs constantly – not because we weren't good, but because we didn't have a simple, no-frills option for people who just needed heating and air. Once we corrected that, we started closing more jobs and rebuilding our pipeline.We need to apply that same logic here. During times like this, let's price effectively so we can keep building our customer base and generate revenue day by day. When the tide turns – and it will – we can always maximize margin percentage where appropriate.There's an opportunity here. We can maintain strong...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it's about proving your work, building trust, and keeping customers informed. He shares how adding screenshots from tools like ChatGPT helps explain repairs better and prevent confusion. Tyler also talks about Sauermann's new handheld manifold, made to be small, powerful, and built on real tech feedback from the field. Tyler Nelson talks about why switching from analog to digital tools helps techs stay safe, prove their work, and meet rising customer demands. He explains how using apps, reports, and even ChatGPT can help explain issues clearly and back up recommendations. Tyler shares how storing job data makes follow-ups easier and builds trust over time. He also talks about Sauermann's new compact manifold, made for real-world use with long battery life and smart features like data logging, so techs can track problems even after leaving the site. Here, Tyler talks about why using digital tools matters, even if the system seems fine. He says just like a doctor runs tests, techs should use smart gauges and apps to see what's really going on. This gives proof of the system's condition and helps avoid mistakes. He explains how digital reports, job photos, and even ChatGPT can help show the customer what needs to be done and why it matters. Expect to Learn: Why digital tools help techs show proof and stay safe. How data and reports build trust with customers. Why using ChatGPT or Google can support your advice. How Sauermann's new manifold makes tracking issues easier. Why saving job data helps with future service and big repairs. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 01 [01:22] - Why digital tools matter for proof and customer trust [03:33] - Using ChatGPT in the field to support findings [04:38] - How digital tools help explain and document reports [05:29] - Using data logs to show system efficiency and trends [06:37] - Leverage reports and signatures to support repairs [08:37] - Importance of showing your work like a math problem [09:36] - Warning about incorrect info from Google and AI [11:25] - Customers often research more than techs expect [14:31] - Meeting informed customers with transparent reports [15:44] - What proper duct cleaning should actually involve [17:01] - How to help analog techs transition to digital [20:05] - Tracking recovery behavior through digital tools [22:33] - From customers to long-term clients with good data This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

In today's episode of Tech Talks Daily, I sat down with Bulent Cinarkaya, General Manager of Field Service Management at ServiceNow, to explore how AI is transforming the frontlines of field service. Often overlooked in the broader tech conversation, the technicians working outside the office are now seeing real, tangible improvements to their daily workflows thanks to advancements in intelligent automation. Bulent brings a wealth of knowledge from working closely with global organizations that rely on ServiceNow to improve how they plan, dispatch, and support field teams. We talked about how agentic and generative AI are no longer theoretical tools; they are actively used to predict what technicians will need before arriving, automate access to resources, and reduce inefficiencies in task planning. One of the most compelling parts of our conversation was how ServiceNow is using AI to improve productivity and enhance the human experience. From easing the onboarding of new technicians to capturing decades of experience from retiring experts, AI is helping teams bridge a generational gap in expertise. Technicians can now rely on intelligent systems to surface the correct information at the right moment, whether through summarizing technical documents or guiding them through complex tasks. We also discussed the operational impact, with examples from customers like Bell Canada, Coursera, and British Telecom, who are seeing measurable improvements in scheduling accuracy and time to resolution. Bulent stressed the importance of unified data models, integrated platforms, and strong change management as organizations look to scale AI to ensure adoption and success. This episode is a wake-up call for anyone still on the fence about AI in field service. AI is not only improving technician efficiency, but it's also helping companies retain talent, meet rising customer expectations, and ultimately future-proof their operations. So, how ready is your organization to move beyond proof of concept and turn AI into a field-ready advantage?          

Preview: Colleague Gregg Roman of Middle East Forum reports that the technicians of the Assad WMD are at large; and that the jihadists at Damascus have easy access to machinery, product and manufacture of chemical weapons. More 1890 DAMASCUS