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Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians' expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.00:00 Vehicle Safety Standards Concerns20:07 Work Dispute With Service Manager23:34 Trust and Accountability in Dealerships41:16 "Value Proven, Stress Unnecessary"49:00 Dealer Talent Drain: A Cautionary Tale01:01:38 "Diagnosing Chrysler EGR Valve Issues"01:08:08 Tool Troubles and Young Technicians01:21:45 Invest in Quality Tools01:23:19 Competitive Mechanic Memories01:43:45 "Personality Type and Customer Challenges"01:50:16 Benefit of the Doubt in Industry01:54:44 Valuing Co-Worker Relationships Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Bob Pantazes, W2ARP, discovered amateur radio in high school but only became licensed at age 40. A career in electronics shaped his hands-on approach to amateur radio. With 296 DXCC entities, Bob is active in contesting, POTA - Parks on the Air, and antenna building. He advocates FT8 access for Technicians on HF to attract younger hams and grow our numbers the hobby. W2ARP is my QSO Today.
Chorus have said phone and internet has been restored to most homes and businesses in Golden Bay, after a day-long outage affecting 111 emergency calls. Technicians found a severed fibre line running over Takaka Hill, knocking out more than a thousand connections. Reporter Keiller MacDuff was following developments and spoke to Lisa Owen.
On episode 518 of The Nurse Keith Show nursing and healthcare career podcast, Keith welcomes back Dr. Iman Abuzeid, the co-founder and CEO of Incredible Health, for yet another informative and fascinating interview with a frequent and dynamic guest with a great deal to share about the healthcare industry in general, and the nursing profession in particular. In the course of their conversation, Keith and Dr. Abuzeid discuss the findings from Incredible Health's sixth annual State of U.S. Nursing & Technicians 2025 Report. From AI and technology to staffing, the political climate, and job satisfaction, the numbers speak volumes, and Keith and Dr. Abuzeid together shed light on what the numbers reveal. Iman Abuzeid, M.D., is the co-founder and CEO of Incredible Health, the largest career marketplace for permanent healthcare workers, with the mission of helping healthcare professionals live better lives, and find and do their best work. The company, founded in 2017, has raised $100 million from top venture capital firm Andreessen Horowitz and health systems Kaiser Permanente and Johns Hopkins, and is valued at $1.65 billion, making Iman one of the few CEOs to run a “unicorn” startup (a company valued at over $1 billion). Iman is a MD, and holds an MBA from The Wharton School of the University of Pennsylvania. Iman's immediate family has three surgeons, and as a doctor herself, she understands the importance of choosing the right stepping stones in a clinical career. It's what drives her belief in Incredible Health and its potential to reliably help clinicians manage their careers. Connect with Dr. Abuzeid and Incredible Health: Incredible Health website Facebook Instagram X LinkedIn Dr. Iman Abuzeid on LinkedIn Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at NurseKeith.com. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on LinkedIn. Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at TheCircelandtheDot.com or shada@thecircleandthedot.com.
Dr. Iman Abuzeid surveys the health care industry. She goes over the U.S. Nurses and Technicians Report her company published. Labor shortages continue in the sector, with 61% of technicians saying it directly impacts their work. 71% of survey respondents say they are not fairly compensated, and only 25% rate their mental health as “very good.” She says Medicaid and Medicare cuts would hit workers hard. She also talks about the adoption of A.I. technology in the industry.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about
In this episode of the HVAC Uncensored Podcast, Gil discusses some common breakdowns in HVAC In this episode of the HVAC Uncensored Podcast, host Gil dives deep into the common breakdowns that HVAC technicians are encountering during the hot summer months. As temperatures rise, air conditioning units are pushed to their limits, resulting in a range of issues that technicians must address. Let's take a closer look at what specifically causes these problems, how we can effectively fix them, and the underlying reasons for their occurrence in the first place. It's essential to have a thorough understanding of these challenges because it can help both technicians and homeowners alike. I'm genuinely interested in hearing your thoughts on these issues as well. Can you join us live during the podcast? It would be fantastic to have you share your insights and experiences related to HVAC troubleshooting and repair. Engaging with a live audience can provide a wealth of knowledge and diverse perspectives, and I'm eager to hear what everyone has to say about these crucial topics. Your participation could significantly enhance the discussion, and I look forward to a vibrant exchange of ideas, solutions, and stories that could benefit all of us in the HVAC community. Technicians are encountering during the summer. Let's explore what causes these issues, how to fix them, and why they occur in the first place. I'm not sure; let's talk about it. Can you join us live and share your thoughts on the subject? I'm eager to hear what the live audience thinks. =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date======= The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored *****Please Show Some Love To The Amazing Show Sponsors/Partners******* YELLOW JACKET https://www.yellowjacket.com COMPANYCAM https://www.companycam.com/hvacuncensored GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS HVAC TACTICAL https://www.hvactactical.com USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER HOUSECALL PRO https://www.housecallpro.com/hvac-uncensored/ VETO PRO PAC https://www.vetopropac.com/ HOMEPROS https://www.readhomepros.com CAMEL CITY MILL https://www.camelcitymill.com/UNCENSORED10 USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER LOKAL https://www.lokalhq.com FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/
In this episode, with CRNA Kerrie Klein, we discuss the essential but often misunderstood role of certified anesthesia technicians and technologists. We break down the differences between uncertified techs, certified technicians, and certified technologists—and why this matters for anesthesia providers. We explore their training, scope of practice, and how these professionals can be an untapped asset in improving efficiency and patient safety in the OR. We also talk culture, advocacy, and practical ways CRNAs can elevate the role of these team members. Listen until the end to learn a surprising skill that certified technologists are trained to perform—one that could change how you run your next high-acuity case.
In Episode 62, Houston Blackwood is joined by Jesse Gibson, Program Director at Crestwood Wound Care & Hyperbaric Medicine, for a conversation about how the Skills for Success Nurse Support Technician (NST) course is creating new entry points into the medical field. The course is designed to train individuals to assist nurses and healthcare teams in acute care settings and provide front-line patient support. This episode offers real-world insight on cross-training, supervision, and the qualities healthcare leaders look for in future professionals such as empathy, dedication, and a willingness to learn. See how Skills for Success is preparing the next generation to step into essential roles in hospitals and clinics across the state.
REVIEW: Colleague Andrea Stricker of FDD reports the nuclear weapon specialties of nine of the Iran technicians who were KIA the first instance of the Israeli attack. More. 1890 TEHRAN
In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the pros and cons of leak sealants, stressing they should only be used as a last resort. The episode ends with a look at Sauermann's Si-DR3 leak detector and how it's built to be both affordable and effective for today's techs working with modern refrigerants. Tyler Nelson talks about using UV dye and leak sealants to find and fix refrigerant leaks in HVAC systems. He explains when leak sealants can help and why they must be used with care. Tyler shares his views on safe products like Spectroline dye and how they don't harm systems. He also warns about products that can cause clogs. The episode ends with tips on spotting leaks, using your senses before tools, and a look at the Si-RD3 leak detector that helps techs find leaks faster and easier. Throughout this episode, Tyler talks about using UV dye and leak sealants to find and fix leaks faster. He explains that some products, like Spectroline dye, are safe for systems and approved by big manufacturers. Tyler shares when leak sealants should be used and why they aren't always the best fix. He also highlights the need to test products before judging them and gives tips for spotting leaks using both tools and simple visual checks. Expect to Learn: How UV dye helps find refrigerant leaks quickly and safely. When it's okay to use leak sealants, and when it's not. Why testing products yourself is better than guessing. How to spot leaks using simple signs like oil or moisture. What makes the Si-RD3 leak detector a handy tool for techs Episode Highlights: [00:33] - Intro to Part 02 with Tyler Nelson [01:42] - Talking about Spectroline UV dye and manufacturer approval [04:04] - Why some dyes and additives can damage HVAC systems [06:04] - Leak sealants: old vs. new formulas and safety concerns [08:00] - Real-world examples of leak sealants working and failing [12:02] - When it makes sense to use sealants on corroded coils [14:33] - Why testing tools are better than making assumptions [16:29] - Using oil and sight checks to find leak clues [18:46] - Overview of the Si-RD3 refrigerant leak detector features [22:12] - Sauermann's Growth: From Pumps to Advanced HVAC Tools and Smart Manifolds This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Canada Immigration LMIA-Exempt Work Permit figures for F12, (Colombia Professionals/Technicians) in 2023 for the province/territory of Alberta. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario The Province or Territory of Alberta accepted 20 LMIA-Exempt Work Permits in 2023, under F12, (Colombia Professionals/Technicians). Stay informed about past events in Alberta by visiting this link: https://myar.me/tag/ab If you are interested in gaining comprehensive insights into the Federal Canadian Experience Class or other Canadian Federal or Provincial Immigration programs, or if you need guidance post-selection, we cordially invite you to connect with us via https://myar.me/c. We highly recommend attending our complimentary Zoom resource meetings held every Thursday. We kindly request you to thoroughly review the available resources. Subsequently, if you have any questions, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session on Fridays. You can find details for both these meetings at https://myar.me/zoom. Our dedicated team is committed to providing professional assistance throughout your immigration journey. Furthermore, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Canada Immigration LMIA-Exempt Work Permit figures for F12, (Colombia Professionals/Technicians) in 2023 for the province/territory of British Columbia. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario The Province or Territory of British Columbia accepted 60 LMIA-Exempt Work Permits in 2023, under F12, (Colombia Professionals/Technicians). To delve into the history of news in British Columbia, follow this link: https://myar.me/tag/bc If you have an interest in gaining comprehensive insights into the Canadian Federal Spouses and Partners sponsorship program or other Canadian Federal or Provincial Immigration programs, or should you require guidance post-selection, we extend a warm invitation to connect with us via https://myar.me/c. We strongly recommend attending our complimentary Zoom resource meetings conducted every Thursday. We kindly request you to carefully review the available resources. Subsequently, should any queries arise, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session held on Fridays. You can find the details for both these meetings at https://myar.me/zoom. Our dedicated team is committed to providing you with professional assistance in navigating the immigration process. Additionally, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Canada Immigration LMIA-Exempt Work Permit figures for F12, (Colombia Professionals/Technicians) in 2023 for the province/territory of Ontario. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario The Province or Territory of Ontario accepted 115 LMIA-Exempt Work Permits in 2023, under F12, (Colombia Professionals/Technicians). Dive into the archives of news from the Province of Ontario through this link: https://myar.me/tag/on/ If you are interested in gaining comprehensive insights into the Quebec Investor Program or other Canadian Federal or Provincial Immigration programs, or if you require guidance after selection, we warmly invite you to connect with us via https://myar.me/c. We strongly encourage you to participate in our complimentary Zoom resource meetings held every Thursday. We kindly ask you to carefully review the available resources. If you have any questions, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session on Fridays. You can find details for both meetings at https://myar.me/zoom. Our dedicated team is committed to offering professional assistance throughout your immigration journey. In addition, IRCNews provides valuable insights on selecting a qualified representative to advocate for you with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Canada Immigration LMIA-Exempt Work Permit figures for F12, (Colombia Professionals/Technicians) in 2023 for the province/territory of Quebec. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario The Province or Territory of Quebec accepted 110 LMIA-Exempt Work Permits in 2023, under F12, (Colombia Professionals/Technicians). Access archived news articles from Quebec via this link: https://myar.me/tag/qc If you are interested in gaining comprehensive insights into the Federal Startup Business Program or other Canadian Federal or Provincial Immigration programs, or if you need guidance post-selection, we cordially invite you to connect with us via https://myar.me/c We highly recommend attending our complimentary Zoom resource meetings held every Thursday. We kindly request you to thoroughly review the available resources. Subsequently, if you have any questions, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session on Fridays. You can find details for both these meetings at https://myar.me/zoom. Our dedicated team is committed to providing professional assistance throughout your immigration journey. Furthermore, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Canada Immigration LMIA-Exempt Work Permit figures for F12, (Colombia Professionals/Technicians) in 2023 for the province/territory of Saskatchewan. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario The Province or Territory of Saskatchewan accepted 10 LMIA-Exempt Work Permits in 2023, under F12, (Colombia Professionals/Technicians). Discover past news items from Saskatchewan by clicking on this link: https://myar.me/tag/sk Should you be interested in gaining comprehensive insights into the Federal Atlantic Immigration Program (AIP) or other Canadian Federal or Provincial Immigration programs, or if you require guidance after selection, we warmly invite you to connect with us via https://myar.me/c. We highly recommend attending our complimentary Zoom resource meetings held every Thursday. We kindly ask you to carefully review the available resources. In case you have any inquiries, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session held on Fridays. You can access details for both of these meetings at https://myar.me/zoom. Our dedicated team is committed to providing professional assistance throughout your immigration journey. Furthermore, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Canada Immigration LMIA-Exempt Work Permit figures for F12, (Colombia Professionals/Technicians) in 2023, for Total visas issued by IRCC. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario In 2023, a total of 315 LMIA-Exempt Work Permits were issued by IRCC, under F12, (Colombia Professionals/Technicians). If you have an interest in gaining assistance with Work Permits based on your country of Citizenship, or should you require guidance post-selection, we extend a warm invitation to connect with us via https://myar.me/c. We strongly recommend attending our complimentary Zoom resource meetings conducted every Thursday. We kindly request you to carefully review the available resources. Subsequently, should any queries arise, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session held on Fridays. You can find the details for both these meetings at https://myar.me/zoom. Our dedicated team is committed to providing you with professional assistance in navigating the immigration process. Additionally, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
The greatest companies are the ones with the happiest customers.To create happy customers, you need to be customer-centric.Every company believes they are customer-centric. But while a great company keeps the happiness of their customer in the center of their thoughts, the average company puts their customer in the center of the cross-hairs of a rifle scope.Great companies ask, “How can we give our customers the buying experience that they would prefer?” They work at removing the friction from the customer experience.Average companies ask, “How can we get our customers to give us more money, more often?” Average companies tells their marketing teams, “Sales is just a numbers game. Bring us twice as many leads and we'll make twice as many sales. You bring'em in. We'll close'em.”But no matter what those marketing teams do, a decreasing number of people will respond to their ads. A negative customer experience drives customers away faster than marketing can bring them in.Do you want to see what real customer-centric thinking looks like?A client of mine recently wrote this email and sent it to all the people who work in his company. He forwarded it to me only as an afterthought.SUBJECT: Pricing Reflection — Serving the Everyday Working AmericanTeam,Today I had a realization around some of our pricing. I'm all for setting prices that protect our margins and keep the business strong – but I'm equally committed to making sure we have price point items that the everyday working American can actually afford.Let's take a simple example: a toilet. Right now, most of our toilet installs are priced over $1,000. If we assume the median household income is $85,000, divided over 26 pre-tax paychecks, that's $3,269 per check. A $1,000 toilet install is over 30% of that paycheck. That's significant.We need to remember who we're here to serve – the nurse, the police officer, the office worker, the firefighter. These are people raising families, keeping their homes together, and doing the best they can. We cannot price them out of basic service. If we do, we risk not only losing today's job – but any future relationship with that customer.Let me be clear: I'm not trying to run a low-margin business.But I do want to make sure we have real options for real people. Today's pricing structure on some of these essential services is a barrier – not just to customers, but to our own techs who are trying to present them.Because of this realization, I immediately asked Jacob to find a toilet that we could install at a price point of $699. Well, guess what – we found one today. And we're bringing it in and adding it to the price book at $649.This one change will give our team more confidence to present a basic toilet option. What I've heard from Will – and it's been consistent – is that this has been a never-ending battle. Technicians don't feel comfortable presenting a $1,000 toilet to customers, especially when many of them wouldn't pay that themselves. That lack of confidence translates to lower conversions and frustrated customers.This reminds me of what we went through in HVAC when we had no system options below $15,000. We lost installs constantly – not because we weren't good, but because we didn't have a simple, no-frills option for people who just needed heating and air. Once we corrected that, we started closing more jobs and rebuilding our pipeline.We need to apply that same logic here. During times like this, let's price effectively so we can keep building our customer base and generate revenue day by day. When the tide turns – and it will – we can always maximize margin percentage where appropriate.There's an opportunity here. We can maintain strong...
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it's about proving your work, building trust, and keeping customers informed. He shares how adding screenshots from tools like ChatGPT helps explain repairs better and prevent confusion. Tyler also talks about Sauermann's new handheld manifold, made to be small, powerful, and built on real tech feedback from the field. Tyler Nelson talks about why switching from analog to digital tools helps techs stay safe, prove their work, and meet rising customer demands. He explains how using apps, reports, and even ChatGPT can help explain issues clearly and back up recommendations. Tyler shares how storing job data makes follow-ups easier and builds trust over time. He also talks about Sauermann's new compact manifold, made for real-world use with long battery life and smart features like data logging, so techs can track problems even after leaving the site. Here, Tyler talks about why using digital tools matters, even if the system seems fine. He says just like a doctor runs tests, techs should use smart gauges and apps to see what's really going on. This gives proof of the system's condition and helps avoid mistakes. He explains how digital reports, job photos, and even ChatGPT can help show the customer what needs to be done and why it matters. Expect to Learn: Why digital tools help techs show proof and stay safe. How data and reports build trust with customers. Why using ChatGPT or Google can support your advice. How Sauermann's new manifold makes tracking issues easier. Why saving job data helps with future service and big repairs. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 01 [01:22] - Why digital tools matter for proof and customer trust [03:33] - Using ChatGPT in the field to support findings [04:38] - How digital tools help explain and document reports [05:29] - Using data logs to show system efficiency and trends [06:37] - Leverage reports and signatures to support repairs [08:37] - Importance of showing your work like a math problem [09:36] - Warning about incorrect info from Google and AI [11:25] - Customers often research more than techs expect [14:31] - Meeting informed customers with transparent reports [15:44] - What proper duct cleaning should actually involve [17:01] - How to help analog techs transition to digital [20:05] - Tracking recovery behavior through digital tools [22:33] - From customers to long-term clients with good data This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
On this week's Morayo is joined by Disu, Julian, Meeds, Tobs and Yaw Champions league Final Conference League Final Latest News TLF Awards Listener's Questions Learn more about your ad choices. Visit podcastchoices.com/adchoices
Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians' growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Erik Fagerstrom, GreatWater 360 Auto Care, efagerstrom@greatwatergarages.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Canada Immigration LMIA-Exempt Work Permit figures for F42, (Panama Professionals or technicians) in 2023, for Total visas issued by IRCC. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration practitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario In 2023, a total of 5 LMIA-Exempt Work Permits were issued by IRCC, under F42, (Panama Professionals or technicians). If you have an interest in gaining assistance with Work Permits based on your country of Citizenship, or should you require guidance post-selection, we extend a warm invitation to connect with us via https://myar.me/c. We strongly recommend attending our complimentary Zoom resource meetings conducted every Thursday. We kindly request you to carefully review the available resources. Subsequently, should any queries arise, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session held on Fridays. You can find the details for both these meetings at https://myar.me/zoom. Our dedicated team is committed to providing you with professional assistance in navigating the immigration process. Additionally, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Canada Immigration LMIA-Exempt Work Permit figures for F52, (Peru Professionals or technicians) in 2023, for Total visas issued by IRCC. Good day ladies and gentlemen, this is IRC news, and I am Joy Stephen, an authorized Canadian Immigration protal Visas actitioner bringing out this Canada Work Permit application data specific to LMIA work permits or employer driven work permits or LMIA exempt work permits for multiple years based on your country of Citizenship. I am coming to you from the Polinsys studios in Cambridge, Ontario In 2023, a total of 65 LMIA-Exempt Work Permits were issued by IRCC, under F52, (Peru Professionals or technicians). If you have an interest in gaining assistance with Work Permits based on your country of Citizenship, or should you require guidance post-selection, we extend a warm invitation to connect with us via https://myar.me/c. We strongly recommend attending our complimentary Zoom resource meetings conducted every Thursday. We kindly request you to carefully review the available resources. Subsequently, should any queries arise, our team of Canadian Authorized Representatives is readily available to address your concerns during the weekly AR's Q&A session held on Fridays. You can find the details for both these meetings at https://myar.me/zoom. Our dedicated team is committed to providing you with professional assistance in navigating the immigration process. Additionally, IRCNews offers valuable insights on selecting a qualified representative to advocate on your behalf with the Canadian Federal or Provincial governments, accessible at https://ircnews.ca/consultant
Some of Jon's film credits include additional music for: Paddington, Love The Coopers, The Wheel Of Time, Whiskey Tango Foxtrot, Technicians, and 17 Blocks. Jon's more recent film projects include: Border Hopper, Technicians, and The Accidental Getaway Driver.
In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares key HVAC maintenance tips for spring and summer. He talks about checking filters, fans, and airflow before diving into more complex issues. Gary covers smart ways to inspect electrical parts, avoid system damage, and keep coils and drains clean. He also gives advice on airflow testing, using probes instead of gauges, and ethical upgrades like better filters or humidity control. It's a helpful guide for techs to keep systems running smoothly as the weather warms up. Gary shares easy-to-follow HVAC tips to help techs get systems ready for warmer weather. He talks about checking filters, fans, and airflow first, and how a quick look at belts, pulleys, and bearings can prevent bigger issues. He covers why it's smart to start systems from their controls, how to spot problems in electrical panels, and the risks of moisture and dust. Gary also explains the value of good filters, dehumidifiers, and keeping everything clean. It's a solid guide to doing safe, smart, and clean maintenance in spring and summer. Throughout this episode, Gary walks techs through simple HVAC checks that can stop bigger problems later. He explains why starting with fans and filters matters, how to inspect belts, airflow, and bearings, and why checking system controls helps spot wiring issues early. Gary also shares tips on cleaning coils, drains, and contactors, and warns about moisture damage. He talks about ethical add-ons like better filters or dehumidifiers and shows how small steps can make systems safer and more reliable. Expect to Learn: How to check filters, fans, and airflow first. Why dirty coils and drains cause big problems. How to inspect contactors for hidden damage. Why using probes beats hooking up gauges. Simple add-ons that boost air quality and comfort. Episode Highlights: [00:00] – Intro to spring and summer HVAC tune-ups [01:19] – Fan, filter, and airflow checks that matter [02:45] – Starting systems from the thermostat or BAS [03:46] – Ventilation, dehumidifiers, and filter upgrades [05:25] – Electrical checks and contactor moisture risks [07:30] – Coil cleaning, drain lines, and ECM damage [08:06] – Static pressure tips and final service advice This Episode is Kindly Sponsored by: Jobber: http://getjobber.com/hvacknowitall Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In today's episode of Tech Talks Daily, I sat down with Bulent Cinarkaya, General Manager of Field Service Management at ServiceNow, to explore how AI is transforming the frontlines of field service. Often overlooked in the broader tech conversation, the technicians working outside the office are now seeing real, tangible improvements to their daily workflows thanks to advancements in intelligent automation. Bulent brings a wealth of knowledge from working closely with global organizations that rely on ServiceNow to improve how they plan, dispatch, and support field teams. We talked about how agentic and generative AI are no longer theoretical tools; they are actively used to predict what technicians will need before arriving, automate access to resources, and reduce inefficiencies in task planning. One of the most compelling parts of our conversation was how ServiceNow is using AI to improve productivity and enhance the human experience. From easing the onboarding of new technicians to capturing decades of experience from retiring experts, AI is helping teams bridge a generational gap in expertise. Technicians can now rely on intelligent systems to surface the correct information at the right moment, whether through summarizing technical documents or guiding them through complex tasks. We also discussed the operational impact, with examples from customers like Bell Canada, Coursera, and British Telecom, who are seeing measurable improvements in scheduling accuracy and time to resolution. Bulent stressed the importance of unified data models, integrated platforms, and strong change management as organizations look to scale AI to ensure adoption and success. This episode is a wake-up call for anyone still on the fence about AI in field service. AI is not only improving technician efficiency, but it's also helping companies retain talent, meet rising customer expectations, and ultimately future-proof their operations. So, how ready is your organization to move beyond proof of concept and turn AI into a field-ready advantage?
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Mason Parker from Wright Sales about Smart Lock, a tool-free HVAC fitting. They dive into how Smart Lock works, its safety benefits, and how it helps avoid brazing in tight spots. Mason explains its design, types of fittings, and how it connects without flaring. He shares stories from the field, tips for first-time users, and why the product is ideal for unitary and ductless installs. The episode is packed with useful advice for techs open to trying new, safer ways to connect refrigerant lines. Mason Parker breaks down how Smart Lock fittings help HVAC pros avoid brazing and make fast, strong pipe connections. He explains how they work, the different types, and how they handle high pressure. Mason shares real stories, why they're great for tight spots, and how easy they are to use. He also gives tips for first-time users and talks about the safety benefits, like avoiding fire risks during installations. Throughout this episode, Mason explains how Smart Lock makes HVAC installs safer by removing the need for fire or flaring. He shows how the fittings work, talks through the install steps, and shares tips for getting it right. Mason also shares how strong the fittings are, why techs trust them, and how QR codes help new users learn fast. Expect to Learn: How Smart Lock lets you connect lines without brazing or flaring. Why it's safer for tight, tricky installs. How to use Smart Lock step-by-step. Why can the fittings handle high pressure with no leaks? How QR codes make learning installs quick and easy. Episode Highlights: [00:00] – Intro to Mason Parker and Smart Lock fittings [01:30] – Why some techs avoid new tools and others try them [02:48] – What Smart Lock is and how it works [04:16] – Mason shows how to install Smart Lock step-by-step [07:43] – Pressure ratings and how strong the fittings are [09:17] – Smart Lock for ductless and unitary installs 1228 [13:32] – How to use elbows, couplings, and reducers [15:13] – Tips for getting a leak-free install [17:48] – Why Smart Lock is safer in tight spots for leaks [23:45] – Final thoughts on Smart Lock and safety benefits This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of DriveTime, Matt Crumpton discusses his work with 18,000+ NAPA Auto Care centers across the U.S. He serves as director of auto care programs at NAPA Auto Parts. He highlights the most urgent training needs, including ADAS Training for Technicians, and extended reality tools for emerging aftermarket technologies.Crumpton pointed to ADAS as one of the most exciting emerging technologies. “It's also the fastest growing, even over EVs, because of the amount of saturation in vehicles. It is very lucrative,” he said. According to Crumpton, many NAPA Auto Care centers have invested in ADAS. These centers reported an extremely quick ROI. “We even have one of our former council members that it's now 20% of his business,” Crumpton said.
“Fleet management touches everything in the community. When a fire truck rolls out, we're behind the scenes making sure it works — not just to get there, but to save lives.”
Thanks to our Partners, NAPA Auto Care and NAPA TRACS The episode explores key strategies for improving technician retention in the automotive industry, focusing on work-life balance, continuous education, open communication, and positive workplace culture. David Boyes highlights the Today's Class app, which uses short, gamified, daily learning for technicians and service advisors to boost engagement. He also discusses his blog, An Automotive Shop Owner's Roadmap to Technician Retention, which outlines a six-step approach to retention, emphasizing culture, communication, and career development. David Boyes, President of ‘Today's Class” An online learning organization that has been supporting the automotive industry for more than 20 years. David's previous episodes HERE Show Notes Watch Full Video Episode Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ https://www.todaysclass.com/blog/tips-recruit-talent-tech-shortage Introduction and Welcome (00:00:00) Engagement with Technicians (00:01:55) Gamification in Training (00:02:04) Daily Engagement Process (00:02:52) Continuous Education Importance (00:03:38) White Paper on Technician Retention (00:04:37) Overview of Retention Strategy Steps (00:04:47) Impact of Employee Turnover (00:07:10) Cultural Challenges in Retention (00:08:19) Sharing Success Stories (00:09:31) Building a Career Path (00:14:33) Developing a Retention Strategy (00:15:06) Unlimited PTO Discussion (00:16:11) Work-Life Balance Challenges (00:17:01) Importance of Training (00:18:05) Measuring Success (00:19:10) Seasonality in Business (00:20:25) Communication via the App (00:24:45) Company Evolution (00:24:04) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club:
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Lisa Coyle and Joelle Pollak from Promotive! Lisa emphasizes the importance of choosing a workplace based on people and culture, not just pay, while Joel shares insights on the multi-step vetting and placement process Promotive uses to ensure strong fits between shops and technicians. Jeff also reflects on his career journey, highlighting how finding the right shop culture made all the difference in his job satisfaction and performance.We're so thankful for the support of Promotive as a sponsor of the podcast! Show your support for this show by thanking them for their sponsorship. And use them if you're looking for a job!00:00 Work's Impact on Personal Life06:09 Discover Interests Beyond Resume11:20 "Impact of Declining Practical Skills"19:47 "Challenges in Attracting Talent"25:58 "Unicorns: The Elite Problem Solvers"27:31 Value Beyond the Job37:11 Rejecting the Flat Rate Work Model39:03 Unicorn Diagnostic Tech Traits47:07 "Work Boot Replacement Benefits"49:54 Beer Exchange Rumor at Shops56:31 "Challenges of Working Interviews"01:00:53 "Honeymoon Phase in Dealerships"01:07:17 "Quirky Industry Changes"01:09:09 Consider Job Fit Before Switching01:17:30 "Tire Tech Job Dilemma"01:19:42 Mechanic's Seasonal Job Struggle Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Preview: Colleague Gregg Roman of Middle East Forum reports that the technicians of the Assad WMD are at large; and that the jihadists at Damascus have easy access to machinery, product and manufacture of chemical weapons. More 1890 DAMASCUS
This isn't another how-to-fix-a-car video.This is how to fix yourself in the trade before the trade breaks you.In this Wrench Turner's Podcast compilation, five technicians and leaders drop hard-earned wisdom, not about tools, not about pay plans, but about mindset, ownership, growth, and survival in the bay.
Gary Uyematsu, National Technician Training Manager at BMW North America, joins us to discuss the continuous learning it takes to succeed as a technician and how BMW approaches technician training. He also highlights some industry disconnects, like career counselors not fully understanding technician careers, along with the unique challenges of teaching and developing today's technicians.Check out the full video version of the podcast on YouTube!About Our Guest:Gary UyematsuNational Technician Training Manager, BMW North Americagary.uyematsu@bmwna.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
Send us a textWe dive into the often-overlooked world of specification engineers and their critical role in ensuring successful low voltage infrastructure projects. Roy Chamberlain from Leviton Network Solutions shares insights on how these behind-the-scenes experts help project managers, estimators, and technicians navigate complex specifications and standards.• Specification engineers serve as the glue between manufacturers, contractors, designers, and end-users• They help interpret specifications, fill in gaps, and ensure all components work together seamlessly• Many specifications contain outdated standards due to template reuse—spec engineers help keep everything current• Manufacturers offer solution-based approaches rather than just individual products• Future-proofing isn't necessarily more expensive—it just requires different thinking• Technicians can directly contact spec engineers for troubleshooting and on-site challenges• Working with established manufacturers provides access to expertise that online retailers can't match• Spec engineers stay current with evolving standards through regular training and industry participationCheck out Leviton's website or connect with Roy Chamberlain on LinkedIn to learn more about how specification engineers can help with your next project.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
AC systems won't keep their breakdowns on a reasonable schedule. That's why you need repair services at all hours, and AccuTemp Cooling and Heating delivers. Dial (318) 861-2255 for prompt support in Shreveport, Bossier City, Benton, and Stonewall.Go to https://accutemp.biz AccuTemp Cooling and Heating City: Shreveport Address: 8540 Box Rd Website: https://accutemp.biz Phone: +1-318-861-2255
What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that's impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians' growth. Because when you bet on your people, they become your biggest advantage. 00:00 – Introduction to Meredy Ayers 02:34 – In the Pharmacy at 15: Meredy's Journey 06:24 – The Story That Shaped Meredy's Passion for Community Care 10:44 – Why Investing in Pharmacy Technicians Matters 14:50 – How Technicians Can Take on New Clinical and Operational Roles 19:10 – Community Health Worker Certification for Technicians 23:07 – Deep Dive into Career Growth at Bremo 36:22 – How to Building Technician Careers 42:24 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Meredy Ayers, CPhT-Adv, CHW | Development Specialist, Bremo Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Dr. Lisa Restine is back on the podcast. This week we dive into how to communicate better with cat owners. She also sheds a light on the future of feline focused care. Do you use your entire veterinary team to rpovide the best feline medicine? Dr. Kelly and Dr. Susan will get to the bottom of this question
Auto Talk Radio with Brian Bowersock of The West Automotive Group
For all your automotive Information Tune in or if you have questions, please feel free to call us live at The Answer San Diego @1-888-344-1170. Below are the Links for the New Apps to listen live no matter where you are! https://www.iheart.com/live/the-answer-san-diego-6020/ https://www.radio.com/theanswersandiego/listen You can also find all the listening info at: WESTAUTOMOTIVEGROUP.COM THROUGH THE https://theautomantv.com/auto-talk-radio/ Podcast of Show available @ Apple Products, Google Podcast, Pandora, Deezer, Spotify, iHeart, Radio.com and TuneInSupport the show: https://theautomantv.com/auto-talk-radio/See omnystudio.com/listener for privacy information.
Are you still pushing for the close on the first visit? In this episode, we challenge one of the most common sales beliefs electricians hold and reveal why the Two-Call Close might be the highest-leverage shift you can make in your sales process.Discover why the traditional same-day close often fails and how splitting your sales process into two focused calls can increase your conversion rates, build stronger customer connections, and lead to bigger jobs.Here's what you'll learn:• The psychology behind why same-day closes fails more often than you think and how to tap into better customer decision-making.• The Two-Call Advantage: Learn exactly how splitting the call enhances clarity, builds trust, and ultimately leads to more electrical service sales.• Objection Handling Mastery: Watch a roleplay demonstrating the best way to handle the common "Can't you just email it?" objection like a seasoned pro!This one isn't about sales tactics. It's about building trust, buying time, and serving at the highest level.Big Win of the Week:Charlie closed a $35,000 job even though the competitor was $10K cheaper. Why?Because he built trust over two calls and served at a higher level. That's what the Loop Method is all about!0:00 Introduction2:54 What Is the Two-Call Close?6:03 Presentation Timing and Customer Fatigue9:10 Building Relationships Without Pressure12:36 Win of the Week: Charlie's $35K Sale15:42 Overcoming the "Email It Over" Objection22:03 Benefits for Technicians and Closing Thoughts25:30 SLE App Announcement-----------------------------------------------------------------------------------------------------------Join our community and get access to strategies that'll help bring your electrical business to the top!Connect with fellow electricians and tap into a network of support and expertise! https://www.facebook.com/share/g/wvcMRNiyvyWoiSx3/Subscribe to our newsletter to receive FREE weekly value pieces packed with strategies, and guides to improve your sales, service, and pricing
Meet Dr. Lisa Restine! She is a board-certified feline practitioner with a special interest in internal medicine, dentistry, and soft tissue surgery. Dr. Restine completed her DVM at Western University of Health Sciences in California. She is the Associate Feline Professional Veterinary Affairs Manager at Hill's Pet Nutrition. How can you incorporate cat care into your daily practice? Dr. Restine discusses the future of feline-focused veterinary care! Tune in on Tuesday, April 15th, wherever you get your podcasts! #PurrPodcast #vetmed #felinemedicine #catcare
In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Michael Richardson, better known as MC from New Zealand. Michael, who is Flexibility Services Manager at Transpower New Zealand, the national grid operator. In Part 2, they discuss smart HVAC tech, demand response, and how commercial innovations are moving into residential systems. Michael shares insights on technician training, energy-saving tools, and why adapting to new tech is key for the trade. Michael Richardson talks about the rise of smart HVAC tech in homes, explaining how tools like demand response and connected devices can boost energy capability. He also shares why technicians need to improve new tech to stay ahead in the changing HVAC landscape. Throughout this episode, Michael talks about how new HVAC technology is changing the trade and helping improve energy use. He says learning and adapting to these changes is key for technicians to grow and build trust with customers. Expect to Learn: How smart HVAC devices are making homes more energy efficient. Why demand response helps reduce power use during peak times. How IoT and apps are giving technicians better tools for diagnostics. Why it's important for techs to keep learning and adapting to new systems. How shifting commercial tech into homes is changing the HVAC trade. Episode Highlights: [00:35] – Introduction to the Second Part with Michael Richardson [02:05] – Smart HVAC devices and Wi-Fi setup at home [03:56] – What demand response is and how it works [05:27] – Customer-Friendly Energy Saving with Smart Climate Apps [10:00] – Heat pump innovation by Octopus Energy and others [11:17] – Combining EV charging with heat pumps [13:05] – New inverter heat pump with self-charging mode [16:52] – Using apps and tools for HVAC diagnostics [19:29] – Advice for techs to adapt and grow with new tech [23:07] – How Smart Tools Improve Communication Between Techs and Journeymen This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Michael Richardson on: LinkedIn: https://www.linkedin.com/in/michael-richardson-b3058338/ Transpower New Zealand: https://www.linkedin.com/company/transpower/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Thanks to our Partners, NAPA TRACS, and Today's Class Tim Iezzi and Ira Waldman introduce their upcoming training class, "Labscope Essentials for the Ball Joint Guy," designed to build strong foundational skills in labscope diagnostics. Aimed at bridging the gap between hands-on mechanical work and advanced technology, the class offers practical, hands-on learning with ongoing support. Tim and Ira break down the curriculum, target audience, and the importance of real-world application to reinforce concepts. They also highlight the critical role of continuous education and why shop owner involvement is key to technician growth and long-term success. Tim Iezzi, Iezzi's Auto Service, Reading, PA Ira Waldman, Mallue's Automotive, Manasquan, NJ Watch Full Video Episode TST Big Event 2025: https://www.tstseminars.org/ "Labscope Essentials for the Ball Joint Guy" 9:00 AM - 5:00 PM on May 3-4, 2025. $495 per person (includes food and refreshments) Event Address: MACS Training Facility- 225 S Broad St, Lansdale, PA 19446 (back of the building). Contact us at: (484) 509-1494 or expertechtraining@gmail.com Guest Introductions (00:00:00) Training Class Announcement (00:02:04) Class Focus Discussion (00:03:16) Investment in Training (00:05:07) Hands-On Learning Approach (00:05:47) Understanding Good vs. Bad Data (00:08:40) Foundation of Skills (00:10:48) Target Audience for the Class (00:12:01) Electricity Basics Requirement (00:12:14) Limitless Potential of Labscopes (00:13:10) Remote Refresher Training (00:14:00) Career Pathing and Continuous Education (00:15:16) Testing Techniques for Diagnostics (00:16:32) Supporting Students Post-Class (00:17:12) Creating a Comfortable Learning Environment (00:20:10) Assessments in Training (00:22:18) Hands-On Labs as Assessment (00:24:30) Accountability in Learning (00:26:22) Engaging Shop Owners in Training (00:27:46) Incentives for Technicians (00:27:58) Upcoming Training Classes (00:28:31) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook:
Send us a textIn this episode of the Successful Life Podcast, host Corey Berrier addresses common misconceptions technicians have about sales, emphasizing that technicians can also be effective salespeople. Corey highlights the importance of ethical sales and customer education, delivering value-driven suggestions without appearing pushy. He offers practical advice on how to build trust and establish rapport with customers, overcome objections, and handle common challenges in sales situations. Through real-world examples, Corey demonstrates that good service alone isn't enough; technicians must adopt a sales mindset on every service call to truly help customers and succeed in their careers.00:00 Introduction to the Podcast00:12 Technicians and Sales: A Common Misconception03:11 The Role of Ethical Sales04:53 Educating Customers: The Key to Sales07:05 Overcoming Common Sales Objections09:03 Building Trust and Providing Value12:19 The Importance of Role-Playing15:49 Guiding Customers to Make Decisions19:26 The Power of Transparency and Trust31:32 Conclusion and Final Thoughtshttps://coreyberrier.gumroad.com/ Support the show https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1 https://www.linkedin.com/in/coreysalescoach/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC. In Part 2, they discuss how business decisions affect service quality and the industry's reputation. Gerry shares his honest thoughts on bad business practices that hurt the trade and explains how distributors can help keep standards high. Gerry Wagner talks about the problems with DIY HVAC, explaining how businesses that focus on quick profits can harm the industry's reputation. He also explains why good distributors are important in helping HVAC technicians do their jobs professionally. Throughout this episode, Gerry talks about why the HVAC industry should follow honest practices and provide proper training. He says keeping high standards is important for long-term success and earning customer trust. Expect to Learn: How companies selling DIY HVAC products can harm the industry's reputation over time. How high prices and dishonest selling can lower the quality of professional work. How both local stores and online shops help support HVAC workers. Why honest business practices and community support are important to keep the industry strong. Episode Highlights: [00:00] – Introduction to the Second Part with Gerry Wagner [01:25] – The Mixed Impact of Private Equity in HVAC [04:05] – Discussion on pricing practices and their impact on the trade [06:55] – The role of distributors in upholding industry standards [10:04] – Survey Insights on DIY HVAC Trends [15:12] – Gerry's insights on manufacturer responsibility in market practices [19:17] – The complexities of warranties and ethical marketing in DIY installations [21:13] – Introduction to Gerry's new venture, Education Services & Product Company (ESPCO) This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Gerry Wagner on: LinkedIn: https://www.linkedin.com/in/gerry-wagner-1b154228/ Education, Services & Products Company LLC (ESPCO LLC): https://www.linkedin.com/company/education-services-products-company-llc-espco-llc/ Instagram: https://www.instagram.com/gerrythehvactrainer/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Technician shortages have created one of the biggest challenges in the fleet industry today. And while recruiting new talent is critical, retaining the team you already have might be the most valuable move you can make.In this episode of The Fleet Code, Dave Johnson, President of ASE, joins us to talk about the value of certification – not just for technicians, but for the fleets that depend on them. We explore how ASE credentials are developed, why fleet managers should get involved in the certification process, and how investing in your team leads to stronger operations and long-term loyalty.You'll also hear how Fleetio is walking the walk—launching a new scholarship program to help fleet managers bring ASE certification opportunities to their teams.Nominate somebody for an ASE Scholarship through Fleetio →View a transcription and show notes for this episode here →Takeaways from this episode: Supporting technician growth can improve retention, morale, and long-term performanceFleet managers can play an active role in shaping ASE standards by getting involvedASE certifications signal career investment, and programs like Fleetio's scholarship make that investment more accessibleGuest: Dave Johnson, President, National Institute for Automotive Service Excellence (ASE)Additional Links and Resources:Learn more about ASE Certifications (website)A Guide for Managing Fleet Maintenance (e-book)How to Retain Fleet Technicians (blog)
Our guest for this episode is Mary Mahoney, Vice President, Replacement & Leisure Division at Enterprise Mobility and a key leader in the Collision Engineering Program. Enterprise has been a driving force behind this initiative, which is designed to bridge the technician gap by providing structured, hands-on education and career pathways for aspiring collision repair professionals. We'll discuss why programs like Collision Engineering are critical to solving the technician shortage, how they're expanding to make an even greater impact, and what shop owners can do to engage with and benefit from this growing talent pipeline. If you're looking for ways to bring new talent into your shop and support the next generation of technicians, this is an episode you won't want to miss. Let's dive in! This episode is sponsored by: asTech asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety. Visit https://astech.com/ today or call 1-888-486-1166.
Bob Kuehl, Mike Van Ryn, and Matt Snyder announce this year's Rising Tech awards.Evan Cross and Michael Cisek join the showBob Kuehl unveils dates for Service President's Circle Awards Ceremony
Send us a textWhat separates successful HVAC service technicians from those who struggle? The answer goes far beyond technical skills. Diving deep into the industry's most challenging pitfalls, this episode reveals the fifteen critical reasons why service technicians fail—and how these failures impact everyone involved. From the deceptively simple matter of technical knowledge to the often-overlooked importance of professional appearance, each factor creates a ripple effect that can make or break careers.We explore real-world examples that demonstrate how even small mistakes—like failing to document a repair or neglecting to explain the urgency of a replacement part—can lead to significant consequences. A technician who can't clearly communicate why a capacitor needs replacing isn't just missing a sale; they're setting up their customer for a future emergency repair that could have been prevented.Beyond the technical aspects, we examine the human elements that determine success: time management that respects customers' schedules, documentation that protects everyone involved, and the professional conduct that builds lasting trust. We acknowledge the challenges of role-playing communication scenarios (yes, most technicians hate it!) while emphasizing how critical these skills become in the field.Whether you're a service technician looking to advance your career or a business owner wanting to build a stronger team, this episode provides actionable insights into the behaviors and practices that lead to sustainable success. Remember—when you consistently do the next right thing, you're not just securing your own future; you're elevating the standard for your entire team and industry.https://coreyberrier.gumroad.com/ Support the show https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1 https://www.linkedin.com/in/coreysalescoach/
In this engaging episode of the HVAC School Podcast, host Bryan sits down with Jesse from NAVAC to dive deep into the evolving landscape of refrigeration technology, focusing primarily on the transition to A2L refrigerants. The conversation offers a refreshingly pragmatic approach to addressing industry concerns about these new, mildly flammable refrigerants, dispelling myths and providing practical insights for HVAC technicians. The discussion begins by addressing the most pressing question for many technicians: Do you need to buy all new tools to work with A2L refrigerants? Jesse from NAVAC provides a nuanced response, emphasizing that while there are currently no regulations mandating new equipment, the company has proactively developed tools that are safety-certified and compatible with the new refrigerant types. They explore the intricacies of safety certifications like UL and CSA, explaining the differences between UL Listed and UL Verified, and highlighting the importance of intrinsically safe equipment, especially for tools like vacuum pumps and recovery machines. NAVAC's approach goes beyond mere product promotion, with Jesse positioning himself as an educator first. The podcast delves into the technical details of A2L refrigerants, challenging common misconceptions and providing context about their flammability. Bryan and Jesse draw parallels with previous refrigerant transitions, noting how technicians were initially skeptical about R-410A but eventually adapted. They emphasize the importance of best practices, proper training, and understanding the actual risks associated with these new refrigerants, rather than succumbing to fear-based narratives. The episode also showcases NAVAC's latest technological innovations, including smart probes, a Bluetooth scale, a smart valve for charging and recovery, and an advanced vacuum pump with a one-touch oil testing feature. These tools represent the company's commitment to improving technician efficiency and safety, with features that address real-world challenges faced by HVAC professionals. Key Topics Covered: A2L Refrigerants Myths and misconceptions about flammability Comparison with previous refrigerant transitions Safety considerations and best practices Safety Certifications Differences between UL Listed and UL Verified Importance of intrinsically safe equipment CSA and ETL certifications NAVAC's New Tools Smart probes with Bluetooth connectivity Advanced vacuum pump with automatic oil testing Flex manifold with digital accuracy and analog feel Battery-operated pumps with improved run times Industry Trends Preparation for A2L and future refrigerant transitions Regulatory changes and efficiency standards Importance of technician education and adaptation Additional Insights: No current regulations require new tools for A2L refrigerants Proper training and best practices are crucial Technicians should focus on understanding new technologies Safety is about awareness and proper procedures, not fear Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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