Podcasts about technicians

In this episode of the HVAC School Podcast, host Bryan sits down with Lenny from Copeland to explore how one of the most respected names in HVAC and refrigeration is actively investing in the next generation of technicians. Lenny leads Copeland's aftermarket demand creation efforts, which includes everything from working with wholesale networks and trade shows to educational partnerships with schools and nonprofit organizations. The conversation covers a wide range of initiatives aimed not just at recruiting people into the trades, but at giving them the tools and confidence to thrive long-term in the industry. A major theme throughout the episode is Copeland's belief that workforce development is a shared responsibility across the entire industry chain — from manufacturers and parts suppliers to contractors and educators. Lenny describes how Copeland partners with organizations like SkillsUSA, Skills Canada, and the NC3 (National Coalition of Certification Centers) to provide hands-on training opportunities and industry certifications to students in trade and tech schools. Copeland sends trainers to these competitions with mobile refrigeration simulators, where students troubleshoot real-world fault scenarios and receive detailed feedback afterward — making it both a competitive and educational experience. The episode also dives deep into Copeland's Train-the-Trainer program, a cornerstone of their work with NC3 partner schools. Rather than simply handing schools a curriculum and walking away, Copeland brings educators through an intensive one-week program covering HVACR system fundamentals, troubleshooting, and compressor operation — complete with hands-on activities, refrigeration simulators, and even compressor teardowns. The goal is to ensure that instructors can confidently deliver accurate, field-relevant material to their students. Lenny emphasizes that Copeland intentionally avoids "death by PowerPoints," preferring interactive, application-based learning that mirrors what technicians actually encounter on the job. On the technology side, the conversation highlights the newly unified Copeland Mobile app, which now integrates White-Rodgers tools alongside the existing Copeland suite. Features like Check and Charge, PT Pro, and Fault Finder help technicians quickly diagnose system issues in the field, while the AI-powered Scout tool allows users to query Copeland-approved engineering bulletins and product data for fast, accurate answers. Lenny and Bryan discuss why this kind of tightly controlled, manufacturer-backed AI is genuinely valuable — cutting through information overload so a tech on a rooftop can get the right answer quickly. The episode wraps up with details on the HVACR Tech Appreciation Day sweepstakes happening April 1 through June 30, where Copeland is giving away approximately $3,000 worth of tools as a thank-you to technicians across the industry. Topics Covered Lenny's role at Copeland and the scope of their aftermarket and education work How Copeland approaches workforce development as an industry-wide responsibility Copeland's involvement with SkillsUSA and Skills Canada — booths, judges, and mobile refrigeration training simulators The NC3 (National Coalition of Certification Centers) partnership and how it connects trade schools to industry certifications Copeland's three-part curriculum: HVACR system fundamentals, troubleshooting, and compressor operation The Train-the-Trainer program — how Copeland educates educators to deliver consistent, field-ready instruction Hands-on learning philosophy: refrigeration trainers, scroll teardown kits, and compressor-in-a-suitcase tools available to schools Virtual reality scroll teardown in development to bring factory experiences to the classroom The newly integrated Copeland Mobile app — combining White-Rodgers and Copeland tools in one platform App features: Check and Charge, PT Pro (with altitude settings), Fault Finder, and the 30-year products catalog Scout — Copeland's AI tool that searches approved engineering bulletins and product data to answer field questions fast Why manufacturer-controlled AI is a practical and trustworthy resource for technicians The importance of retaining new technicians by giving them support systems so they aren't overwhelmed and don't wash out HVACR Tech Appreciation Day — June 22nd — and the sweepstakes giving away ~$3,000 in tools (vacuum pump, recovery unit, core removal tool, gauge sets) How to reach Copeland's Educational Services team: educationalservices.coldchain@copeland.com Accessing educator resources on Copeland's website and the Copeland Mobile app   Copeland's Resources: Sweepstakes: Enter Copeland's HVACR Technician Appreciation Sweepstakes before June 30th, 2026 at hvacrschool.com/copelandsweepstakes.  Copeland Mobile App: apps.copeland.com/copelandmobile  Educator Resources: https://www.copeland.com/en-us/training-support Educational Services Email: educationalservices.coldchain@copeland.com    Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Technicians don't need sales scripts — they need clarity and support. This episode explains how training and marketing alignment unlocks growth during peak demand.

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this episode, we're diving into provincial/state, national, and WorldSkills events for tradespeople - high-pressure, real-world competitions that build many technical and troubleshooting skills. These programs strengthen our refrigeration trade amid rapid change (CO2, A2L, advanced controls, energy efficiency etc.) and ongoing technician shortages, while developing future leaders and improving company performance. Not only are these competitions fun and challenging, the long-term career benefits and learning - especially from global standards and practices - make these skills competitions incredibly worthwhile. Links below to find out more about national and global skills competitions.  In this conversation, we cover: (01:07) Discovering Skills Programs (04:02) Benefits of Skills Competitions for Tradespeople (06:53) Investing in Skills Development (10:21) Learning by Doing Under Pressure (13:07) Modernizing Training Worldwide (19:27) WorldSkills and National Skills Competitions (22:28) Becoming and Elite Refrigeration Technician Faster Helpful Links & Resources: GAME: https://refrigerationmentor.com/game/  Skills Canada SkillsUSA WorldSkills: Refrigeration & Air Conditioning Episode 139. 7 Tips For Building Good Training And Development Habits

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood of The Grit Game sits down with Adam Beech, founder and CEO of PoolBrain, for an in-depth discussion about the operational challenges facing modern pool service companies and the technology being developed to solve them. Adam shares his journey from operating a 20-truck pool service company in Phoenix, Arizona, to creating one of the industry's fastest-growing software platforms after realizing that technician accountability, customer retention, and operational scalability were problems traditional management methods could not fully solve. The conversation explores PoolBrain's latest breakthrough: fully automated LSI (Langelier Saturation Index) chemical dosing. Adam explains how PoolBrain now integrates with the Arenda calculator to automate complex water chemistry calculations, allowing companies to establish their preferred LSI methodology once and have the system consistently execute those calculations for technicians in the field. The result is reduced training time, increased consistency, improved water balance, and fewer chemistry-related mistakes. Natalie and Adam also discuss one of the industry's most persistent challenges: technician turnover. Adam explains how PoolBrain was originally built to solve the difficulties of managing field technicians, maintaining service quality, and scaling operations without increasing administrative burden. The discussion highlights how automation can reduce training requirements, standardize procedures, and help companies maintain quality regardless of staffing changes. The episode takes a deep dive into the growing role of automation in pool service operations, including: Automated chemical dosing  AI-assisted tablet recommendations  Customer communication systems  Route management  Billing automation  Service verification  Preventative maintenance alerts  Equipment monitoring  Inventory management innovations Adam explains how modern software is shifting pool companies from reactive management to proactive operations by identifying problems before they become customer complaints. Examples include tracking PSI trends to detect clogged impellers, identifying recurring chemistry issues before pools turn green, and automatically notifying customers when routes change. One of the most anticipated segments focuses on PoolBrain's future inventory management system. Adam outlines a vision of fully automated inventory tracking that follows products from supplier purchase to truck stock to chemical consumption at individual pools. The goal is a closed-loop inventory ecosystem that dramatically reduces waste, improves accountability, and eliminates countless hours of manual inventory management. Natalie also challenges Adam on several common industry myths, including: "Software is only for large companies."  "All pool software is basically the same."  "Technicians hate software." Adam explains why smaller companies often benefit just as much as larger operations and why modern pool software is evolving far beyond simple digital service logs into comprehensive operational platforms. The discussion concludes with a look at the future of the industry, including remote equipment monitoring, automated chemistry management, AI-assisted operations, integrated supplier purchasing, and the increasing role of data-driven decision-making in pool service businesses. Adam shares his belief that many operational tasks currently performed manually will become fully automated within the next five years, allowing service companies to focus more on customer relationships and business growth. Whether you're a single-pole operator, route manager, service technician, or owner of a multi-truck operation, this episode offers a fascinating look at how technology is reshaping the future of pool service.Key Topics Discussed The origins of PoolBrain  Technician turnover and accountability  Automated LSI dosing  AI-driven chemical recommendations  Customer communication automation  Service verification and photo documentation  Inventory management and purchasing automation  Operational scalability  Customer portals and self-service tools  The future of AI in pool service  Remote monitoring and predictive maintenance  Why software is becoming essential for competitive pool companies GuestAdam Beach Founder and CEO of PoolBrain, former pool service company owner, and software innovator focused on solving operational challenges within the pool service industry.HostNatalie Hood Director of Education and Events at The Grit GameLearn MorePoolBrain Official Website#TalkingPools #PoolBrain #PoolService #SwimmingPoolIndustry #LSI #PoolChemistry #PoolTech #PoolBusiness #PoolIndustryTechnology #AutomationInPools Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Technicians are speaking up—and the message is clear. From pay and career paths to culture and communication, this episode dives into what shop owners must understand (and do differently) to compete for talent in 2026.

Is there really a technician shortage or is the industry losing good people because shops are ignoring the real problem?In this episode, Marshall, John Baranski, Brent Osmond, and Richard Mueller break down the uncomfortable truth behind technician recruiting, retention, flat rate pay, shop reputation, apprentice turnover, and why automotive technicians are moving into heavy-duty, mining, material handling, and hourly positions.The conversation gets real about what shops say they need, what technicians actually talk about, and why every dealership's reputation travels faster than most leaders want to admit.Because technicians know.They know what your shop pays.They know what your benefits cost.They know how your bonus structure actually works.They know which shops develop people and which shops chew them up.This episode is for technicians, shop foremen, service managers, fixed ops directors, dealership leaders, and anyone trying to understand why attracting and keeping good technicians has become one of the biggest challenges in the trade.Topics include technician shortage myths, apprentice retention, flat rate frustration, heavy-duty recruiting, employee experience, shop culture, technician career paths, and why great technicians don't automatically become great leaders.The strongest line from the episode says it all:“If you think that the technicians around your area don't know what your techs are getting paid, you're dead wrong.”Negative PushesPositive PullsGod Blessj.Follow Brent Osmond:https://www.linkedin.com/in/brent-osmond-7b8302149/Dynamic Diesel Solutionshttps://www.linkedin.com/company/dynamic-diesel-solutions-canada/posts/?feedView=allFollow Marshall Sheldonhttps://www.linkedin.com/in/marshall-sheldon-981349176/Briggs Industrial Solutionshttps://www.linkedin.com/company/briggs-industrial-solutions/Follow Richard Muellerhttps://www.linkedin.com/in/richard-mueller-024155150/Wolfe Automotive Grouphttps://www.linkedin.com/company/wolfecalgary/Follow John Baranskihttps://www.linkedin.com/in/john-baranski-335021270/Miami Car Cartelhttps://www.instagram.com/miamicarcartel/⚠️ Disclaimer:I'm a licensed mechanic. That doesn't mean I know what I'm doing, whether it's fixing things or filming things. Do your own due diligence.Listen to The Wrench Turners Podcast:Spotify:https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=26aeb4be65da45ebInstagram:https://www.instagram.com/mrjoshuataylor/LinkedIn:https://www.linkedin.com/in/mrjtaylor/00:00 Technicians know what everyone is getting paid00:52 Is there really a technician shortage?01:45 Trade schools are still producing apprentices03:47 Shortage or bad working conditions?07:00 Shops complain about shortage but ignore retention10:26 The real cost of training a new technician12:42 What an empty bay actually costs the business15:32 Shops have reputations whether leaders admit it or not22:57 Why apprentices leave in the first year29:52 Flat rate resentment and why techs are leaving automotive34:24 Automotive techs moving into heavy duty and material handling40:48 Different types of high performing technicians43:58 Why good technicians don't always become good leaders48:21 What's coming next: career paths technicians care about

Like the show? Show your support by using our sponsors.   Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton talks with Promotive's Lisa Coyle and Kat Ayers about what's changing in technician hiring, including their AI virtual recruiter and how it helps shops with consistency, speed-to-lead, and 24/7 candidate screening. They discuss common hiring bias, why resumes often don't reflect real skill, how to interpret job hopping, and why following application instructions matters. The episode also covers shop culture and leadership as key retention drivers, how slow follow-up hurts candidate experience, and what Promotive is building next—expanded platform features, more automation, and plans to move into the Canadian market.Timestamps:0:00 Podcast Kickoff00:28 Fishing and Seafood Talk03:10 Bass Tournaments and Hockey06:30 What's New at Promotive08:06 AI Recruiting Benefits11:13 Bias and Hiring Fairness20:03 Resume Gaps and Progress22:58 Following Instructions Matters24:43 Job Hopping Explained29:56 Walk-In Resumes vs Process34:35 Call Screen Limits36:23 Tagging Resumes For Future37:59 Techs Becoming Advisors42:56 Trade Shows And Outreach48:26 Cold Calls And Data52:42 Industry Negativity And AI01:00:20 Robots Costs And Culture01:06:41 Leadership Questions And Nepotism01:10:20 Multi Interview Triangulation01:12:13 Candidate Experience Matters01:16:11 Rehiring and Keeping Benches01:21:27 Job Searching Is Normal01:24:41 Legacy Over Resentment01:29:13 Plan B and Hard Questions01:32:02 What Have You Done Today01:34:14 Promotive Roadmap and Events01:37:18 Canada Expansion and Languages01:39:44 Hockey Talk and Show Circuit01:44:35 Final Thanks and Wrap Up Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, listeners hear the story of a small-shop owner's journey to purchase and grow TenPin Motors in Fort Atkinson, Wisconsin. The conversation focused on the challenges of transitioning from technician to owner, including finding and training quality staff. A key theme that emerged was the importance of building lasting customer relationships and delivering a superior client experience to stand out in a competitive market. The discussion also explored the realities and concerns of scaling to multiple locations, highlighting industry trends toward consolidation and the difficulty of maintaining quality and culture as shops grow.00:00 Buying the dealership08:21 Discussing small town expansion plans14:49 Transitioning from technician to business management16:35 Realizing the need to plan22:32 Creating a welcoming atmosphere27:13 Adjusting Services After Technician Left35:03 Focusing on customer care in auto shops40:14 Upgrading marketing and customer service45:41 Increasing Profit While Managing Costs49:17 Planning Future Business Growth53:24 Concerns about expanding quality01:00:47 Fostering positive industry growth

So the 10 Mill lads took over.In this episode of 10 Mill Mastery, Marshall Sheldon, Richard Mueller, John Baranski, and the mysterious camera off Josh Arnold sit down for a real technician panel about what's actually happening inside shops right now.This one goes everywhere.Passwords that change constantly.Scan tools that need updates before you can even work.Videos and photos are becoming part of every repair.Warranty documentation.Hot shops.Young techs are hitting the six-hour wall.Energy drinks, bad lunches, mental fatigue, and the difference between being lazy and learning how to work.Then the conversation turns into something bigger.How do you lead apprentices without crushing them?How do you coach a tech who's stuck in diagnostic circles?How do you build shop culture without turning “roasting” into damage?How much direction does an owner actually need to give their leaders?And when does a job stop being worth the money?Marshall keeps the conversation moving from the field service side.Richard brings the structured dealership leadership perspective.John brings the boat world, the faith, the chaos, and the big picture questions.Josh Arnold stays hidden like a mystery dude in witness protection, but still drops the kind of quiet Subaru tech wisdom that makes everyone stop and listen.No polished keynote.No corporate script.No Joshua steering the ship.Just four technicians talking through passwords, videos, heat, pressure, leadership, money, values, and the modern weight of fixing things for a living.This is 10 Mill Mastery, without me.Negative PushesPositive PullsGod Blessj.⚠️ Disclaimer:I'm a licensed mechanic. That doesn't mean I know what I'm doing, whether it's fixing things or filming things. Do your own due diligence.Listen to The Wrench Turners Podcast:Spotify:https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=26aeb4be65da45ebInstagram:https://www.instagram.com/mrjoshuataylor/LinkedIn:https://www.linkedin.com/in/mrjtaylor/00:00 Opening Prayer00:24 Passwords, Logins, and Technician Tech Overload02:24 Boat Diagnostics and OEM Platforms05:12 GM Techline, Updates, and Bricked Modules10:02 DMS Logins, Video Inspections, and Warranty Photos14:32 VPNs, Hotspots, and Mobile Programming Problems20:14 The Six Hour Wall for Young Technicians25:49 Midday Check Ins and Technician Productivity27:31 Helping Young Techs Learn How to Work32:25 Diagnostic Frustration and Knowing When to Step Away35:08 Shop Roasting, Mistakes, and Mentorship38:15 Watches, Fitness, and Side Conversations41:35 Alberta, Weather, Taxes, and Moving South44:44 Owner Vision, Guardrails, and Shop Direction47:51 Making Money Is Not a Clear Business Plan53:41 Pay, Risk, and Knowing Your Hard Line1:00:46 Jobs, Core Values, and When to Leave1:12:28 Closing Reflection

Like the show? Show your support by using our sponsorsNeed to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton and Greg Hilliard talk about Greg's career spent in dealerships, independent shops, and finally as a one-man owner-operator. Greg pulls no punches about toxic shop dynamics, the true value of a technician's labor, and the personal costs of striking out on your own. He and Jeff discuss compensation, mental health struggles in the industry, how digital tools like chat GPT are already impacting repair businesses, and why demanding respect is not negotiable for survival.Timestamps: 00:00 Feeling valued in engineering role05:56 Becoming the technical expert11:52 Buying a used truck at Ford19:49 Fixing stubborn cab issues24:57 Avoiding the boss at work27:52 Discussing fair compensation concerns35:41 Struggles with retaining mechanics41:08 Streamlining dental office visits43:47 Using technology for car repairs52:54 Struggling to hire a technician57:37 Choosing entrepreneurship over traditional jobs59:35 Getting advice from Larry Grogan01:07:17 Addressing workplace culture issues01:09:20 Electrician shortage and industry pride Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Brad's Friday game night exists because he got uncomfortable during COVID and started networking. That group of strangers a travel agent, Microsoft expert, idea coach, and HR consultant became the friends now playing ridiculous word games together. More importantly, they became the network that solves real business problems.That network paid off when a client texted Friday at 10:30 AM needing 2,000 square feet of outdoor storage space by Monday. Brad connected them with a trucking client who had yard space, solving the problem in hours. Business owners who don't build networks miss these opportunities constantly.Most business owners default to Craigslist or calling their CPA for referrals instead of developing real relationships with their service providers. The commercial insurance agent, financial planner, and even personal insurance broker are sitting on valuable networks but only if you actually build relationships beyond paying invoices.Brad challenges all the bankers, lawyers, and CPAs listening: stop accepting "I'm too busy" as an answer. Go have coffee with your blue collar clients. Learn who they are beyond the annual meeting. This tight-knit community rewards those who show up and provide real value.For technicians going into homes, be curious about the homeowners. They know tons of people and run businesses. A simple conversation about their work can lead to referrals neither party expected. The window installer who showed up with a trailer organized to the nines got Brad's referrals because that trailer opening signaled competence.Highlights:Brad solved a client's emergency storage crisis in hours by connecting two people in his network.Most business owners only contact service providers when paying bills or fixing problems not building relationships.Your commercial insurance agent, financial planner, and banker have networks you're not tapping into.Technicians should be curious about homeowners - they run businesses and know people who need referrals.Is your network limited to the people you already know? Your net worth really is your network but only if you invest time building real relationships.Make sure to subscribe to Blue Collar BS for practical advice about what actually works in business.This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrpOP3 - https://op3.dev/privacy

Todd Ainsworth, Shop Owner at Swedish Automotive, Inc. and President-Elect of the Northwest Auto Care Alliance (NWACA), joins us to talk about developing the next generation of technicians and why most shops are leaving that opportunity on the table. During the episode, Todd covers his journey from technician to shop owner, gives a closer look at NWACA's apprenticeship program and what makes it work, and why it's easier to grow a technician from scratch than to fix someone else's bad habits.Watch the video recordingAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Todd Ainsworth, Shop Owner at Swedish Automotive, Inc. & President-Elect of the Northwest Auto Care Alliance (NWACA), swedishauto.ws@gmail.comLinks & ResourcesGet notified of new episodes --> Join our email listRegister for the Building the Northwest's Next Generation of Technicians WebinarJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok

This week's full broadcast of Computer Talk Radio includes - 00:00 - Nerd News updates for normies - Samsung, AI, Gartner, data centers, Netflix, ads, layoffs - 11:00 - Closing the tech divide - The tech divide is no longer about access, but understanding - 22:00 - Technicians aren't perfect - Keith notes that techs don't always fix on the first try, be patient - 31:00 - Marty Winston's Wisdom - Marty introduces three new chargers from Anker to Benjamin - 39:00 - Scam Series - Property Tax Scam - Benjamin warns listeners of the Virtual Property Tax Scam - 44:00 - Keske on quantum computers - Keske asks when we will have quantum computing at home - 56:00 - Dr Doreen Galli - Whisper Reports - Doreen covers new reports on 5G myths and supply chains - 1:07:00 - Listener Q&A - voice driven - Grant asks are we nearing where everything is voice driven - 1:16:00 - IT Professional Series - 379 - Benjamin details that Information Technology is not a cost center - 1:24:00 - Listener Q&A - finding safe apps - Faith asks Benjamin about finding safe apps to download

This week on the Oakley Podcast, Jeremy Kellett talks with Bryan “Bossman” Martin of 4 State Trucks and Chrome Shop Mafia to talk all things custom rigs, chrome, and the state of the trucking industry. Bryan shares highlights from their massive biennial truck show, including 600+ trucks, a packed convoy, and a popular “social media row” of trucking influencers. They dive into current customization trends like LED “watermelon” lights, underglow, bumpers, visors, stacks, fenders, and custom metal fabrication work that solves real storage and usability problems for drivers. The conversation also explores the challenges of attracting younger drivers to trucking, the impact of regulations and congestion, and why both believe the industry is poised to rebound despite current headwinds. Bryan closes by outlining Four State's growth through authorized dealers, a new podcast, and their powerful new app, while Jeremy connects it all back to Oakley's own truck show and commitment to supporting owner operators. Key topics in today's conversation include: Welcome to Today's Show with Bryan “Bossman” Martin (0:42) Shout Outs to Sponsors and 100k YouTube Subscribers Milestone (1:40) Recap of 4 State Trucks 2025 Truck Show and Atmosphere (5:13) State of Trucking, “Chrome Season,” and Economic Outlook (9:39) Must-Have Chrome: Bumpers, Visors, Stacks, Fenders, and Lighting (11:20) Comfort Upgrades and Why Seats Are a Big Investment (15:49) Challenges With Newer Truck Dash Designs and Interior Chrome (17:47) Smart Storage Solutions for Sleepers, Boxes, and Deck Plates (20:17) Are Young Drivers Getting Into Trucking? Generational Trends (23:53) Shortage of Technicians and Other Trucking-Related Careers (26:43) Why Trucking Is Still a Rewarding, Freedom-Filled Career Path (29:18) 4 State's Expansion With Authorized Dealers Across North America (30:53) Good Ideas, Bad Ideas, and Learning From Misses (35:26) 4 State Trucks Mobile App Features and Fast Parts Search (37:40) Oakley's October Truck Show and Highly Customized Rigs (40:25) Final Thoughts and Takeaways (41:56) Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Antonio Maldonado and Jake Martin are recruiters for the Service Technician Education Program (STEP) at BMW North America—and they go way beyond just recruiting. In this episode they break down how STEP works for automotive and collision students, what hands-on training from day one actually looks like, and how BMW is nurturing the next generation of technicians from first contact to career.During this episode we experienced some technical difficulties — we apologize for any inconvenience this may cause while listening.Watch the video recordingAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuests: Antonio Maldonado, BMW North America, antonio.maldonado@bmwna.comJake Martin, BMW North America, jake.martin@bmwna.comLinks & ResourcesGet notified of new episodes --> Join our email listGet Started with TruVideo's Education Program for SchoolsJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok

For all your automotive Information Tune in or if you have questions, please feel free to call us live at The Answer San Diego @1-888-344-1170. Below are the Links for the New Apps to listen live no matter where you are! https://www.iheart.com/live/the-answer-san-diego-6020/ https://www.radio.com/theanswersandiego/listen You can also find all the listening info at: WESTAUTOMOTIVEGROUP.COM THROUGH THE https://theautomantv.com/auto-talk-radio/ Podcast of Show available @ Apple Products, Google Podcast, Pandora, Deezer, Spotify, iHeart, Radio.com and TuneInSupport the show: https://theautomantv.com/auto-talk-radio/See omnystudio.com/listener for privacy information.

In this episode recorded live at the 2026 National HVAC Education Conference, we sit down with Louise Kellar from UEi Test Instruments to explore innovations designed to keep technicians safer on the job. From personal gas detection to next-generation tools, this conversation highlights how technology is evolving to meet the real-world challenges HVAC professionals face every day.We dive into:• The risks technicians face when working in confined or unknown environments• How UEi's new “set it and forget it” personal detector helps identify dangerous CO levels quickly• Why standard home CO alarms may not provide enough protection for field technicians• The importance of fast detection and real-time alerts in preventing exposure• New tool innovations, including advanced clamp meters and app-connected diagnostics• How manufacturers are improving accuracy, usability and data integration for techniciansLouise shares practical insights into how these tools are designed, why they matter and how they can help technicians stay safe while working smarter. This episode is a must-listen for contractors, educators and anyone looking to better understand the intersection of safety and technology in HVAC.Learn more about UEi: https://www.ueitest.com/ecommerce/default.aspx.#HVAC #Safety #HVACTools #TechnicianSafety #ESCO #ESCOInstitute-------------------------------------------------------------------------------------------------------

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cody Brasseal, President of Acadiana Comfort Systems, and Emily Brasseal from Acadiana Comfort System. They discuss how they balance running a successful HVAC business while maintaining a strong family dynamic. They share lessons learned from their journey, including the importance of leadership, implementing AI to boost productivity, and maintaining clear communication between the office and the field. If you're looking to grow your own business or enhance your leadership skills, this episode is packed with valuable insights. They discuss their entrepreneurial journey, how they've scaled their business, and the importance of teamwork and family in the process. Expect to Learn: - How transformational leadership can improve communication and results in an HVAC business. - The impact of AI and digital tools in boosting employee performance and engagement. - The importance of having clean financials and tracking key performance indicators (KPIs) to scale successfully. - How building a positive, supportive company culture can lead to long-term success.   Timestamps: [00:00:00] - Introduction. [00:00:46] - Transformational Leadership in Business [00:02:18] - AI Implementation and Success Meetings [00:04:58] - Learning from Failures [00:06:06] - Scaling the Business [00:09:30] - Understanding the Technicians' Perspective [00:12:25] - Cody's Perspective on Office-Field Communication [00:18:02] - Overcoming Fear in Hiring [00:21:32] - The Importance of Bookkeeping and KPIs [00:22:03] - Conclusion   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts Podium: https://podium.com/knowitall     Follow our Guests Cody Brasseal & Emily Brasseal and their Company: LinkedIn: https://www.linkedin.com/in/cody-brasseal-0355421ba  Facebook: https://www.facebook.com/cody.j.brasseal/  Company Website: https://acadianacomfort.com/  Company Facebook: https://www.facebook.com/AcadianaComfort/  Company Instagram: https://www.instagram.com/acadiana_comfort/  Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/

On Wednesday's Football Daily, Phil Egan brings you all the news from Europe's premier competition.PSG edge a nine-goal thriller against Bayern Munich, winning 5-4 in Paris to take a narrow advantage into the second legHarry Kane opens the scoring from the penalty spot before PSG respond with goals from Khvicha Kvaratskhelia and Joao NevesMichael Olise brings Bayern level, but a controversial Ousmane Dembele goal restores PSG's lead before half-timePSG surge into a 5-2 lead with further goals from Dembele and Kvaratskhelia in a chaotic second halfBayern fight back late through Dayot Upamecano and Luis Diaz to keep the tie finely balancedVincent Kompany believes Bayern could have scored more despite the high-scoring encounterHarry Kane highlights the quality of defending on show despite the nine goalsMarquinhos insists fine margins will decide the outcome in Munich next weekArsenal prepare for a crucial Champions League semi-final first leg away to Atletico MadridMikel Arteta calls on his side to deliver a statement performance as they chase a first European titleKai Havertz ruled out, while Riccardo Calafiori and Ebere Eze are expected to feature in MadridMartin Odegaard urges Arsenal players to embrace the occasion at this decisive stage of the seasonIpswich Town move closer to Premier League promotion after a 2-2 draw with Southampton keeps them in control of third placeFIFA introduces a new rule banning players from covering their mouths, with potential red cards at this summer's World CupBecome a member and sign up at offtheball.com/join

Adam Hurrey is joined on the Adjudication Panel by Charlie Eccleshare and David Walker. On the agenda: the threshold for the Premier League to tweet the words "and breathe...", the sound of York City's last-gasp, fifth-tier glory, Paul Scholes at the snooker, Steve Sidwell coins a curious new phrase, RIP Football Focus, some mangled animal-themed football idioms and Richard Keys' 6000-mile Instagrammed odyssey from Qatar to Coventry. Play the new Happy Hunting Grounds daily quiz at games.footballcliches.com Sign up for Dreamland, the members-only Football Clichés experience, to access our exclusive show and much more: https://dreamland.footballcliches.com Download SAILY in your app store and use code CLICHES at checkout to get an exclusive 15% off your first purchase! For more info, visit https://saily.com/cliches Learn more about your ad choices. Visit podcastchoices.com/adchoices

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this conversation, we're discussing how refrigeration techs can make the transition from technician to manager, with Todd Ernest, Executive Chairman of Climate Pros. Todd has some great insights on management skills, including technical excellence versus leadership excellence, emotional intelligence and coaching ability. We also dive into honing communication skils, listening, avoiding favorites, delegating instead of doing, and accountability - the softer skills that are critical for technicians who want to make the career jump into management. In this episode, we cover: (05:56) Tech vs Manager Mindset (08:59) Traits of Successful Leaders (09:53) Communication Skills (17:59) New Manager Mistakes (23:58) Delegation in the Field (26:04) Accountability Shift (29:03) Management Reality Checks (29:53) Crucial Conversations Manager Need to Have (31:34) Communication That Lands (33:03) Offering Praise and Listening (37:22) Coaching and Establishing Control (39:23) Learning on the Road  Helpful Links & Resources: Episode 262. Transitioning from Technician to Management Episode 286. Leadership Training for Technicians with Jim Pape of The Arcticom Group BOOK: How to Win Friends and Influence People by Dale Carnegie BOOK: Mindset: The New Psychology of Success by Carol Dweck Follow Todd on LinkedIn

Most people don't plan to lead technicians.Racheal Bright didn't either.She walked into the industry knowing four words… and now leads teams responsible for keeping mission-critical equipment running where downtime costs thousands per minute.In this episode of The Wrench Turners Podcast, we break down what leadership actually looks like in the real world, not theory, not management books, but on the ground, in the shop, and in the field.We get into:

Are certifications like ASE and CAFM still worth it—or are they becoming irrelevant in today's technician shortage? In this episode of the Fleet Success Show, Josh Turley and Drew Morrow break down the real reason certifications are losing traction, why that's dangerous for fleets, and what leaders should be doing instead. They unpack: Why shops are lowering standards (and the long-term risk) The difference between factory certs vs. ASE How certifications create defensible credibility and benchmarking The hidden leadership gap behind technician shortages Josh's real CAFM journey (and what it actually takes to pass) Why motivated teams outperform “warm bodies in seats” If you're a fleet leader trying to build a stronger team, improve performance, and lead with confidence, this episode is a must-listen.

Training the refrigeration technician is about building technicians who think, not just fix. In this engaging conversation from the 7th Annual HVAC/R Training Symposium, host Trevor Matthews sits down with Billy Carlson to explore what it really takes to develop technicians who think critically and troubleshoot effectively. Billy shares his journey in the HVAC/R industry, from residential air conditioning to commercial refrigeration, and ultimately specializing in supermarket rack systems and CO2 refrigeration. With only five years in the grocery sector, his company now dedicates 70-80% of its work to refrigeration, with 40% focused on rack systems. This rapid transition offers valuable insights for contractors looking to expand into commercial refrigeration. Key Topics Covered: Building Technicians, Not Just Fixers - Why understanding component flow, P&IDs, and electrical diagrams is crucial for developing thinking technicians rather than parts changers CO2 Refrigeration Training - Billy's honest account of learning CO2 systems, including challenges with dry ice formation, charging procedures, and system tuning Supermarket Rack Work - The unique pressures and rewards of maintaining systems that hold entire stores, including HFC and CO2 racks with multiple compressors Effective Training Methods - Billy's approach to teaching his five-person team, from component identification to reading refrigeration schedules and understanding sequence of operations Fine-Tuning Systems - Insights on slowing down ramp rates, adjusting flash tank pressure, and the importance of proper startup commissioning time Controls & Communications - Why modern refrigeration technicians need to understand networking, gateways, and digital controls alongside traditional refrigeration knowledge Billy emphasizes that patience and willingness to ask for help are essential traits for anyone entering supermarket refrigeration. He shares practical tips on charging CO2 systems, avoiding dry ice in lines, working with VFDs, and reading trend graphs to optimize system performance. Whether you're a residential tech considering commercial refrigeration, a trainer developing curriculum, or a service manager building a team, this conversation offers real-world wisdom on creating technicians who understand the "why" behind every repair.   Check out Refrigeration Mentor at https://refrigerationmentor.com/.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

The electric vehicle market continues to grow with battery-powered cars outselling petrol models in Ireland. If the latest trend continues, electric cars will likely outpace the combined sales of petrol and diesel cars this year. However an impending skill shortage could hamper this continued growth with concerns around a lack of technicians.

Eddie from All-Temp in Tennessee to talk about his journey from skeptical technician to fully buying into the process. They unpack the mindset shift that happens when you stop seeing maintenance as “just a tune-up to get through” and start seeing it as the foundation for trust, better customer experiences, fewer callbacks, higher close rates, and more equipment opportunities. Eddie also shares the small process details he resisted at first and how those little things ended up making a big difference.Key TakeawaysA strong residential service process is not about being “salesy.” It is about consistency, customer experience, and making sure no value gets left on the table.Maintenance calls are not low-value calls. They are where trust is built, relationships are strengthened, and future equipment opportunities are created.Technicians hurt themselves when they “Frankenstein” the process by only doing the parts they like. The full process is what creates the result.Small details matter. Offering to grab the homeowner a drink on the call-ahead or slowing down at the front door can completely change the tone of the visit.Following a process gives technicians guardrails, helps them slow down, reduce callbacks, and deliver a better overall experience.Mindset is a major part of technician growth. Eddie shares how he had to stop viewing service and maintenance as “below” him and start seeing every call as an opportunity.The best long-term close rates happen when homeowners already trust you from repeated maintenance visits and consistent communication over time.Follow us on social: Facebook | Instagram | LinkedIn | YouTubeLearn more about SBE at sbeodyssey.com

professorjrod@gmail.comIn this episode of Technology Tap: CompTIA Study Guide, we dive into Linux basics tailored for technicians preparing for their CompTIA exams. Linux commands and operating system instructions are essential skills for IT professionals looking to enhance their IT skills development and succeed in tech exam prep. If you've ever felt overwhelmed by the terminal, we'll demystify the command line and explain why mastering Linux is crucial for passing certifications like CompTIA A+, Network+, and Security+. Join us as we explore the critical mindset shift from graphical interfaces to command-line proficiency, giving you the confidence and knowledge to tackle your technology education goals with ease.We walk through the core Linux basics that show up in real troubleshooting: what the shell is, how it differs from the terminal, and how commands are built from a command, options, and arguments. We cover navigation with pwd, cd, and ls so you always know where you are before you change anything, plus file actions like cp, mv, and rm with the hard truth that Linux often has no undo. Then we level up into practical search skills using find and grep, and explain the Linux file system layout from root (/) down to the folders where problems usually live, including why mounting and /etc/fstab can make or break access to data.Finally, we get into Linux permissions and security fundamentals: users and service accounts, why root is powerful and dangerous, why sudo is safer than staying root with su, and how rwx permissions and numeric chmod values control who can read, write, and execute. We also touch on ownership with chown and why wrong ownership can break a website or service. If you want hands-on practice, we share simple ways to spin up Ubuntu in a virtual lab using VirtualBox or Hyper-V. Subscribe for part two, share this with a friend who's Linux-curious, and leave a review so more people can find the show.Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod

Service Managers, Fixed Ops Directors, and Dealership Owners — your technicians are the heartbeat of your production, but most managers are losing them because they're playing by an outdated rulebook. Motivation isn't just about the flat rate; it's about where you place your attention and how you show your team that they actually matter. In this conclusion to our technician motivation series, we reveal the final keys to building a shop that techs never want to leave. In this episode of SDR #354, we break down: ✅ Why your "Attention" is the most valuable currency you have as a leader ✅ The "Boat Dealership" Fail: How bad AI and poor follow-up are killing sales in every industry ✅ Non-traditional ways to show technicians they are the priority ✅ Why "investment" isn't always about money—it's about the time you spend in the bays ✅ The "Gift that Keeps on Giving": Adam's latest truck saga and the lessons in maintenance ✅ A sneak peek at our upcoming "Coach Takeover" episodes ✅ How to signal to your team who is actually important in the dealership structure If your service department struggles with: - Technicians feeling like an "afterthought" - Low engagement during shop meetings - Inconsistent production despite high pay plans - A lack of alignment between management and the shop floor - Or a culture where the best talent is looking for the exit This episode will give you the final pieces of the puzzle to transform your shop culture and drive long-term gross profit. The strength of your shop culture is determined by where you put your focus. #fixedops #ServiceManager #TechnicianMotivation #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #LeadershipTraining #TechnicianRetention

The Lead Masks Case is one of the strangest unsolved mysteries in true crime history: two Brazilian electronics technicians, found dead on a hillside in Niterói, Brazil, wearing homemade lead eye masks, with a cryptic note instructing them to take capsules, await a signal, and use the mask afterward. In this episode of Terrifying & True, we dig into the eerie facts, the failed investigation, the missing cause of death, and the theories that have kept this bizarre case alive for decades—from UFO encounters and occult experiments to poison, fraud, and murder. This is the kind of case that feels too strange to be real: raincoats in the brush, missing money, removed watches, a note that reads like a ritual checklist, and no clear answer for what killed Miguel José Viana and Manoel Pereira da Cruz. The deeper you go, the weirder it gets. If you love unsolved mysteries, paranormal true crime, UFO cases, bizarre deaths, Brazilian mysteries, and strange historical cases, this episode is built to pull you all the way in. Inside this episode:The 1966 deaths of two technicians on Morro do VintémThe infamous lead masks and the chilling noteCapsules, signals, and “protect metals”Witness claims, missing money, and possible companionsThe autopsy delay that doomed the caseWhy the official cause of death remains unknownTheories involving UFOs, spiritualism, poison, and homicideIf you've ever been fascinated by cases where the evidence seems to point everywhere and nowhere at once, The Lead Masks Case is an all-timer. It is eerie, unresolved, deeply atmospheric, and still haunting more than half a century later.We're telling that story tonight.

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff is join by Adam Matz to discuss challenges facing dealership mechanics today. They talk about stagnant wages, rising labor rates, and management practices that impact technician morale and retention. The conversation also brings up the growing technician shortage and the need for better support and fair compensation to sustain the industry.Timestamps:09:42 Starting in the car industry11:42 Challenges with car repairs20:53 Training and mentoring younger workers27:00 Challenges with customer feedback31:44 Talking about car audio setups36:44 Warranty pay limits for repairs42:57 How mechanics are paid44:26 Mentoring young mechanics and mistakes52:25 Feeling undervalued at work55:47 Generational views on mental health59:39 Keeping technicians happy01:07:38 Challenges of modern living01:13:47 Struggles of young adulthood01:20:13 Building trust with employees01:23:10 Frustrations with dealership management01:27:47 Challenges in fair technician pay01:36:00 The value of trade education01:38:05 Challenges in industry and workforce01:44:04 Dealing with toxic employees Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Service Managers, Fixed Ops Directors, and Dealership Leaders — your technicians are the engine of your business, but most managers are driving them into the ground without realizing it. Most dealerships misunderstand what actually motivates a technician. They think it's only about the paycheck, but the highest-producing shops know that motivation is built on a foundation of respect, growth, and support. In this episode of SDR #353, we break down: ✅ Why treating technicians like "numbers" is the fastest way to kill production ✅ The power of the 1-on-1 lunch: How to build actual relationships with your team ✅ How to build a "Career Path" that keeps technicians from looking for the exit ✅ Why you should be educating your techs on more than just technical skills ✅ The "Parts Dept" factor: How empathy and speed in parts drives tech motivation ✅ Chris's take on "Land Ownership" and why he's leaning Libertarian ✅ Adam's Turkey Hunting obsession (and the "Bearded Hen" mystery) If your service department struggles with: - High technician turnover - Low morale and "clock-punching" mentalities - An "Us vs. Them" relationship between Service and Parts - Technicians who feel stagnant in their roles - Or a culture where techs feel undervalued This episode will change the way you interact with your shop and give you a practical "recipe" for long-term retention. The strength of your shop culture determines the ceiling of your Fixed Ops profit.  #FixedOps #ServiceManager #TechnicianRetention #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #DealershipLife #ServiceAdvisor 

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Cole Tanner, a veteran technician, who shares his journey through family business transitions, personal struggles, and the realities of working in the automotive industry. Cole opens up about overcoming addiction and trauma, emphasizing the importance of honest conversations about mental health in the trades. The group discusses technician frustrations regarding compensation, shop inefficiencies, and the vital need for support structures within the industry.00:00 Frustrating restaurant wait experience06:25 Growing up with my parents08:11 Discussing childhood challenges12:51 Breaking cycles of family trauma16:25 Losing friends to addiction19:34 Discussing compensation challenges22:25 Consistent vs erratic performance26:35 Running an efficient repair shop27:42 Technicians disconnected from inspection value33:12 End-of-month sales pressure36:27 Improving communication and accountability37:58 Discussing future plans and concerns41:13 Finding balance and past experiences46:02 Struggles with drinking habits47:53 Hitting rock bottom moments50:40 The dangers of addiction53:47 Pushing for constant improvement56:52 Taking responsibility after prison

AI in manufacturing is no longer a strategy reserved for the boardroom. It is a tool for the technician on the plant floor, and the results are already showing up in real operations worldwide.Most digital transformation strategies in manufacturing are built for desk workers on the carpeted side of the building, not the operators and technicians keeping production running on the concrete floor. AI platforms have historically been designed for white collar knowledge workers with time to navigate complex systems, leaving the frontline worker as an afterthought. Nick Haase recognized this gap when building MaintainX in 2018, and it became the foundational design principle behind everything the company built. The result is a platform now serving nearly 14,000 customers across manufacturing, food and beverage, facilities management, and any industry that depends on physical assets staying operational.The core thesis Nick brings to this conversation is that the person with no purchasing authority and no budget is the single most important factor in whether a digital transformation project succeeds or fails. That person is the frontline technician. Building for that user first required a mobile experience so intuitive that no training was needed, one that met workers in the flow of existing work rather than pulling them out of it. If your team needs a 300 page manual to use the platform, the adoption battle is already lost.The skilled labor shortage in manufacturing is not a forecast. The United States is projected to have more than 3 million manufacturing jobs unfilled by 2030, driven largely by retirement of experienced workers who have spent decades building institutional knowledge. That knowledge cannot be transferred through a job posting. MaintainX attacks this through AI powered voice note capture at work order closeout. Technicians leave a verbal description of what they found and fixed. The platform transcribes it across any language or accent, standardizes it, and builds a living knowledge base that outlasts the retirements of the people who created it. For organizations with similar equipment across dozens of sites, that knowledge becomes portable across locations and years.About Nick HaaseNick Haase is a co-founder of MaintainX, a frontline work execution platform for maintenance, reliability, SOPs, safety, and compliance serving nearly 14,000 customers across manufacturing and other asset-intensive industries. Nick is also the host of The Wrench Factor podcast.Connect with Nick: https://www.linkedin.com/in/nickhaase/Timestamps0:00 Introduction1:30 Nick Haase and MaintainX Background7:20 Where AI Fits for Frontline Workers10:00 What Data Foundations Are Needed for AI13:30 Why Frontline Adoption Determines Digital Transformation Success16:40 The Skilled Labor Shortage and Retirement Wave18:30 Voice Notes and AI Powered Knowledge Capture25:30 Overcoming Change Management and AI Skepticism34:50 Guardrails and Safe AI for Industrial Environments45:10 Embedding AI in the Flow of Work48:30 AI Agents for Parts Forecasting and Automation55:50 Predict the Future: Maintenance as a Growth CenterReferencesMaintainX: https://www.maintainx.comThe Wrench Factor Podcast: https://podcasts.apple.com/us/podcast/the-wrench-factor/id1809000028Origins of Efficiency by Brian Potter: https://www.amazon.com/dp/B0FJG6ZKKJInductive Automation Ignition: https://inductiveautomation.comThis episode is sponsored by MaintainXTechnicians spend up to 40 percent of their time looking for answers rather than fixing equipment. MaintainX puts AI powered knowledge tools directly in the flow of work so frontline teams get the right information in seconds.https://www.maintainx.comAbout Your HostsVladimir Romanov is a co-host of The Manufacturing Hub Podcast and the founder of Joltek, an independent manufacturing and industrial automation consulting firm specializing in modernization strategy, digital transformation, and workforce development. Joltek works with manufacturers and investors to de-risk modernization and build the internal capability to sustain results.Connect with Vlad: https://www.linkedin.com/in/vladimirromanov/Joltek: https://www.joltek.com/blog/digital-transformation-in-manufacturingJoltek: https://www.joltek.com/blog/root-causes-downtime-industrial-automationDave Griffith is a co-host of The Manufacturing Hub Podcast and founder of Capelin Solutions, an industrial automation firm helping manufacturers adopt smart manufacturing technology. He brings 15 years of experience in industrial automation and digital transformation.Connect with Dave: https://www.linkedin.com/in/davegriffith23/Subscribe to Manufacturing Hub: https://www.manufacturinghub.liveLinkedIn: https://www.linkedin.com/company/manufacturing-hub-networkYouTube: https://www.youtube.com/@ManufacturingHub

Discover what HVAC technicians actually check during tune-ups—and why that two-hundred-dollar service could save you thousands in repairs. We break down refrigerant checks, coil cleaning, and carbon monoxide testing. Learn more at https://engleservicesheatingandair.com/maintenance-agreements/ Engle Services City: Sylacauga Address: 40300 U.S. 280 Website: https://engleservicesheatingandair.com/

Donald Favors, Auto Tech Instructor at Lowell High School, joins us to talk about the five steps he developed for technician retention in his “Pathway to Retention” program. In the episode, he walks through each step in detail—from connecting with local schools to providing technicians with financial education—and shares his journey from working in the automotive industry to transitioning into education.Watch the video podcast on YouTubeAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Donald Favors, Lowell High School, dfavors@tricreek.k12.in.usLinks & ResourcesGet notified of new episodes --> Join our email listPathway to Retention: A 5 Step Process to Train and Retain New TechniciansJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social:FacebookInstagramXLinkedInYouTubeTikTok

In this episode, Matt Koop, Vice President of The New Flat Rate, dives into why contractors are losing their best technicians and how effective coaching can change that. He breaks down what it really means to be a coach, not just a boss, including asking the right questions, creating actionable growth plans, and leading by example. From bridging generational gaps with Gen Z to building training systems that actually work, Matt shares practical strategies to engage, retain, and empower your team. If you want your technicians to grow, stay, and perform at their best, this episode shows you how to build a culture of coaching that drives results.Links and Resources-Book a free 30 min call with one of our success coaches: ⁠HEREWebsite: ⁠https://thenewflatrate.com/⁠Get Demo: ⁠https://thenewflatrate.com/demo?hsCtaAttrib=192034463396⁠Instagram: ⁠⁠⁠https://www.instagram.com/thenewflatrate⁠⁠⁠Facebook: ⁠https://www.facebook.com/TheNewFlatRate⁠⁠⁠LinkedIn: ⁠https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠⁠YouTube: ⁠https://www.youtube.com/@NewFlatRate⁠Episode Show Notes:00:00 Intro00:38 Who's The Coach?02:48 The Role of The Coach in Business05:34 Training For Success 08:00 The Future of Leadership (free template)12:01 Online vs In-person13:54 Leading by Example - The Heart of Coaching16:33 Empowering Your Team to Lead17:47 Outro

Service Managers, Fixed Ops Directors, and dealership leaders — your service menu is either a silent profit killer or your biggest untapped gold mine. Most dealerships treat their maintenance menu as an afterthought or a "loss leader" because they're afraid of being shopped. The truth? A properly structured menu can add $50,000 or more in monthly gross profit. In this episode of SDR #351, we break down: ✅ The 6 essential tips for building a high-profit service menu ✅ Why "Loss Leaders" belong in your advertising, not on your maintenance menu ✅ How to work from "Cost Up" to protect your effective labor rate (ELR) ✅ Why most dealerships are wildly overpaying (or underpaying) for labor times ✅ The "Nails on the Freeway" analogy for understanding supply and demand ✅ How to stop treating symptoms and start fixing the "cause" in your shop If your service department struggles with: - Low hours per repair order (HPRO) - Inconsistent maintenance sales - Technicians are complaining about menu pricing - Managers who don't know the true cost of parts and labor - Or a menu that hasn't been updated in years This episode will provide you with the exact "recipe" to turn your menu into a high-performance profit center. The strength of your menu determines the consistency of your Fixed Ops growth. #FixedOps #ServiceManager #AutomotiveLeadership #ChrisBulldogCollins #ServiceMenu #DealershipProfit #ServiceDriveRevolution 

If every day in the service lane feels chaotic, the problem might not be effort, it might be capacity. In this episode of Dealer Talk with Jen Suzuki, I break down one of the most overlooked concepts in fixed ops: shop capacity. When advisors promise pickup times without knowing how many labor hours the shop can realistically produce, stress builds fast. Technicians get buried, customers start calling, and CSI takes a hit. In this episode we cover: • What shop capacity really means • Why overbooking creates chaos in the shop • How unrealistic pickup promises hurt technicians and customers • How advisors can set expectations that build trust instead of pressure The best advisors don't promise speed. They promise accuracy, communication, and quality work done right.

Most doctors and surgeons spend their entire careers stuck in the Technician role — diagnosing, treating, operating, and “doing the work”… with little time to actually build the clinic they dream about. In this episode, you'll learn:

"What is your job?" Most technicians answer the same way: fix the problem. But that answer reveals something important—many technicians see their role too narrowly. In this episode of Windshield Time, Chris explains why professional technicians carry a much larger responsibility when they enter a customer's home. A technician isn't just there to repair equipment. They are responsible for discovering the condition of the system, clearly explaining the solutions, guiding the homeowner's decision, and ultimately delivering work that builds long-term trust. Chris outlines the five responsibilities of a professional technician and explains why technicians who understand these responsibilities become far more effective communicators, advisors, and professionals in the home. For technicians in HVAC, plumbing, electrical, and home services, this episode offers a new way to think about what the job really is. If this episode helped sharpen the way you think about the job, follow the show, leave a review, and share it with a technician who's serious about becoming a true professional. Windshield Time exists for one reason—to help technicians grow their skills, their confidence, and their careers.

Send a textThe HVAC landscape is undergoing its most significant shift. With new environmental regulations taking effect across the United States, homeowners and contractors alike are navigating the move to next-generation refrigerants.In this episode, we sit down with Nick Harbeck, a seasoned expert from the Regulatory and Sustainability Team at Johnson Controls. With over a decade of experience at the forefront of HVAC innovation and compliance, Nick breaks down exactly what these changes mean for your home, your safety, and the future of the industry. Whether you are a technician looking for the perfect sales pitch or a homeowner concerned about rising costs, this deep dive into the 2025 mandates offers the clarity you need.Timestamps00:32  - Introduction: Meet Nick Harbeck01:15 - Welcome to the 2025 AHR Expo01:46 - A Decade of Professional Journey03:00 - The 2026 Refrigerant Transition Explained03:30  - Homeowner Concerns: Should You Worry?08:33 -  Safety Check: Are New Refrigerants Dangerous?09:21 - This Episode is Sponsored by Free Agency11:05 - Simplifying the Science for Technicians: How can HVAC pros explain complex regulatory changes to a homeowner without the jargon? 12:08 - The "Perfect Sales Pitch" for Technicians in the HVAC Industry13:50 - Selling Sustainability: How Deep Should You Go? The right balance between pitching environmental savings and practical performance.15:45 - The "Missing Question" in HVAC17:24 - Electricity & Grid Anxiety19:51 - Episode Ends

If you're a technician who believes your job is to "just fix it," this episode will challenge that mindset. In this episode of Windshield Time, Chris Elmore sits down with Joe Bates, owner of Northern Air Plumbing & Heating, to break down what separates average service technicians from true professionals. A technician's job is to diagnose the entire system, tell the story of what's happening, and explain what it takes to make it work the best, last the longest, and be the safest — even if that means replacement. Inside this episode: • Why "just fix it" keeps techs stuck at sixes and sevens • How settling customer anxieties increases trust and closes jobs • Why system diagnosis beats patchwork repairs • How HVAC sales starts with clarity, not pressure • Why professional technicians practice more than they perform • How physical fitness impacts longevity in the trades • Why learning outside the clock separates average techs from leaders If you want to grow as an HVAC technician, plumbing technician, or electrical service professional, this episode lays out what owners actually notice and reward. Because pros don't just fix. They diagnose, communicate, and lead the conversation. If this episode challenged how you show up in the home, follow the show, leave a review, and share it with another technician who wants to move beyond "just fixing it." Windshield Time is for home service professionals who want to master in-home service and sales. Service Excellence Training & Workshops https://www.servextra.com

Six Evanston Township High School students competed in a Tire Changing Competition on Tuesday organized by two local nonprofit organizations, the Trade Collective and the Community Garage.

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason Julian shares his personal and professional journey from a difficult period of addiction recovery to becoming a successful HVAC business owner. His story highlights the power of perseverance, hard work, and the ability to turn adversity into opportunity. Jason Julian also offers practical advice for technicians looking to transition into business ownership and shares insights on building a positive work culture, navigating local competition, and the lessons learned from his experiences in the HVAC industry. Whether you're an aspiring business owner or just interested in the HVAC world, Jason's story is a must-listen.   Expect to Learn Jason's journey into HVAC after a period of recovery from addiction How he transitioned from a helper to a business owner Why thinking like a business owner early on is key to success The challenges of starting a business with limited resources The importance of building a strong internal culture in your business How Jason Julian navigated competition and created growth despite a tough local market   Episode Breakdown with Timestamps  00:00:00 - Introduction 00:01:02 - Jason's Journey Into HVAC 00:04:39 - Thinking Like an Owner Before You Are One 00:05:11 - First Steps into Business Ownership 00:06:10 - Overcoming Challenges and Finding Opportunity 00:14:35 - Building Internal Culture at Julian Heating 00:19:51 - Navigating Local Competition   Follow Jason Julian:  LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

What does a service business owner actually expect from technicians? In this episode of Windshield Time, Joe Bates, owner of Northern Air Plumbing and Heating, shares the ownership perspective most technicians never hear. This is not theory. It's what ownership sees every day. Payroll. Margins. Reputation. Risk. Joe explains what sets average technicians apart from trusted professionals — and how technicians' behavior directly affects company stability. In this episode: • What Joe Bates expects from his technicians • Why calm presence inside the home matters • How accountability affects profitability • What ownership really means in plumbing and HVAC • How culture starts with standards • Why discipline builds trust with customers If you work in HVAC, plumbing, or electrical service, this episode will change how you think about ownership. If this episode helped you see ownership differently, follow the show and leave a review. Reviews help more technicians and service leaders find Windshield Time. And if you're serious about growing in the trades, send this to someone on your team who needs to understand the bigger picture.

In this recorded webinar, WrenchWay leaders Mark Wilson and Jay Goninen, along with Dave Johnson from ASE, share highlights from the 2026 Voice of Technician Survey. Based on more than 5,500 responses across the automotive and diesel industries, they discuss what technicians value most.Watch the video and follow the slides hereAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuests: Mark Wilson, WrenchWay, mark@wrenchway.com; Dave Johnson, ASE, djohnson@ase.comLinks & ResourcesGet notified of new episodes --> Join our email listDownload the full 2026 Voice of Technician Survey Report: https://wrenchway.com/resources/2026-voice-of-technician-survey-report/ About WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

In this week's Trading Justice podcast, Mark and Matt Justice break down a busy market landscape shaped by AI volatility, software selloffs, and sector rotation under the surface. The conversation dives into why software has become the epicenter of recent market pressure, how technical levels like the 200 moving average are shaping opportunity, and why earnings remain the foundation of the bull market even as catalysts fade. The episode also explores the long-term implications of AI on labor, profit margins, and society, alongside a detailed look at gold and silver volatility. Matt then delivers a deep historical segment on the foundations of modern technical analysis, outlining the Mount Rushmore of technicians and how their work still defines how traders analyze markets today.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Andy Tirado, co-founder of the ADAS Network. Andy discusses the challenges of delivering relevant, effective technical training across the automotive industry, highlighting the critical need for trainers to adapt content to local cultures and shop-specific needs. The conversation also explores the complexities of ADAS calibrations, from misinformation in service procedures to pressure from insurance companies.00:00 Struggles with Local Training Participation08:25 Improving Training Accessibility and Retention10:24 "Training, Culture, and Communication"20:09 "Missed Details in Calibration Procedure"23:44 "ADAS Resource and Referral Network"28:45 Greed, Insurance, and Right to Repair33:43 "Taking Control of Business Processes"40:54 Braking System Safety Concerns46:09 Counterfeit Parts and Industry Issues52:21 Car Alignment and Calibration Costs53:56 "Trusting My Chosen Shop"01:00:05 "ADAS Insights and Validation"01:03:33 "Aligned for Selfless Collaboration"

PREVIEW FOR LATER TODAY Guest: David Albright. Albright warns that a post-strike Iran could see fleeing technicians transferring "loose nukes" or chemical weapons to terrorists, requiring urgent international containment strategies.1953

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Having built and sold his own HVAC business, Greg shares invaluable advice for technicians considering the leap into business ownership. Starting as a technician, he rose through the ranks to service manager, general manager, and eventually founded and sold his own HVAC company. This episode focuses on financial literacy, cash flow management, invoicing, and the crucial mindset shifts needed for success as a contractor-turned-owner.    Expect to Learn:  - Why understanding finances is the cornerstone of starting an HVAC business.  - How to price your services correctly and avoid undercharging.  - The importance of cash flow, invoicing terms, and collection strategies.  - Common mistakes new business owners make — and how to avoid them.  - How automation and process improvements can streamline billing and improve profitability. Episode Breakdown with Timestamps: [00:00:00] – Introduction to the Episode [00:00:59] – Greg's Background and the Technician-to-Owner Journey [00:05:09] – Learning the Financial Side of Business [00:09:42] – Pricing, Margins, and Knowing Your Costs [00:13:03] – Invoicing Strategy and Payment Terms [00:17:18] – Automation and Delegation in Billing [00:19:02] – Setting a Competitive Hourly Rate [00:21:52] – Gross Margin vs. Net Profit (EBITDA)   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/