Podcasts about technicians

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Best podcasts about technicians

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Latest podcast episodes about technicians

What the Fixed Ops?! (WTF?!)
Sentiment Analysis with Joe Shaker, Shaker Auto Group & TruVideo - WTF?! #Shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Sep 14, 2022 3:02


Joe Shaker of Shaker Auto Group & TruVideo talks to us about sentiment analysis! https://youtu.be/vE2ZzDEpbHEBE THE 1ST TO KNOW. LIKE and FOLLOW HERE (only those on LinkedIn and YouTube will get all shorts and full episodes!) www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/UCTnKyqx75musTPUMPMWUBkwSee more episodes: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedops #dealership #marketing #sales #parts #service #fixedoperations #video

CPhT Connect The Podcast with Mike Johnston, CPhT
Episode 039 – Technicians Serving on State Boards of Pharmacy

CPhT Connect The Podcast with Mike Johnston, CPhT

Play Episode Listen Later Sep 14, 2022 30:16


In this week's episode, we sit down with two pharmacy technicians who currently serve on their State Board of Pharmacy. Autumn Hawks from Utah and Kristen Snair from Arizona discuss what their experience has been like serving on the state board of pharmacy as a technician as well as what the process was to get appointed. 

What the Fixed Ops?! (WTF?!)
The Benefits of 31 Second Videos with Joe Shaker, Shaker Auto Group & TruVideo - WTF?! #shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Sep 13, 2022 1:36


Joe Shaker (Shaker Auto Group & TruVideo) tells us about the maximum success of his 31 second videos!https://youtu.be/IWN7-a9QZWcBE THE 1ST TO KNOW. LIKE and FOLLOW HERE (only those on LinkedIn and YouTube will get all shorts and full episodes!) www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/UCTnKyqx75musTPUMPMWUBkwSee more episodes: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedops #dealership #marketing #sales #parts #service #fixedoperations #video

Johnny G & Friends
Audio Podcast -Johnny g - Gordon leffler_mixdown

Johnny G & Friends

Play Episode Listen Later Sep 12, 2022 27:01


When you walk through the doors of Suburban Tire & Auto Centers in Glendale, Heights, Illinois, you're walking into one of the cleanest and most organized tire dealerships on the east coast. “I could eat off the floors,” says Johnny g about the tire store this month's guest has made into a superstore in the suburbs of Chicago. In this episode of Johnny g & Friends, presented by Firestone, meet Gordon Leffler, owner of Suburban Tire's Glendale Heights store. Attention to detail and an unwavering commitment to strive for excellence define how Gordon has run his business ever since going off on his own in 2012. The floors are immaculate, each tire and part is meticulously put back into its place and expectations of the staff and their professionalism are communicated and carried out each day. In this episode, learn how Gordon has designed his location of Suburban Tire to run at maximum efficiency while still keeping true to the lessons his father taught him about the tire business. EPISODE OVERVIEW:- How Johnny g met Gordon and his brother, Steve (1:19)- The start of Suburban Tire, Gordon's early memories of the family business and what he learned from his father, Duke, about the tire business (3:13)- How Gordon, his brothers and mother were thrust into management at an early age after his father's death and the changes they made to streamline operations (8:16)- Gordon's mentors in the tire industry and what he has learned from them (13:45)- The meticulous organization at Gordon's story and how he has baked in attention to detail and cleanliness into the culture of his store (18:03)- The hardest thing to teach new employees entering the tire business (21:30)- The step-by-step hiring and onboarding process for new employees – both technicians and service advisors—at Gordon's store (23:32)More from Tire Review: www.tirereview.comSubscribe to this podcast on:Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJWGoogle Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVkMore on Firestone Tires: www.firestonetire.comMore from Suburban Tire: https://www.suburbantire.com/

AutoSuccess: The Podcast
Episode 767: Analyzing Fixed Ops Processes

AutoSuccess: The Podcast

Play Episode Listen Later Sep 9, 2022 22:37


This episode of AutoSuccess: The Podcast features an audio airing of the Executive Spotlight interview with Kristin Williams, the manager of dealer development with DealerPRO Training. Through her role with DealerPRO, Kristin helps dealership's all around the U.S. evaluate and improve their store processes. Listen in to this episode for insights on what processes Kristin says the nation's top performing dealers are implementing.

Being an Engineer
Andre Sotomayor | Working with Technicians, Hand Calculations, and Engineering EQ

Being an Engineer

Play Episode Play 60 sec Highlight Listen Later Sep 9, 2022 56:36 Transcription Available


Holding a Bachelor's degree in Mechanical Engineering, Andre Sotomayor worked at GE for nearly 9 years as a design engineer for gas turbine engines before becoming an operations leader in 2017. He then moved to Johnson and Johnson where he currently works as a principal engineer in their Vision group manufacturing contact lenses.Jocko Willink – Extreme OwnershipAaron Moncur, hostWe hope you enjoyed this episode of the Being an Engineer Podcast.Help us rank as the #1 engineering podcast on Apple and Spotify by leaving a review for us.You can find us under the category: mechanical engineering podcast on Apple Podcasts.Being an Engineer podcast is a go-to resource and podcast for engineering students on Spotify, too.Aaron Moncur and Rafael Testai love hearing from their listeners, so feel free to email us, connect on Facebook, Twitter, Instagram, and subscribe on Apple Podcast and Spotify! About Being An EngineerThe Being An Engineer podcast is a repository for industry knowledge and a tool through which engineers learn about and connect with relevant companies, technologies, people resources, and opportunities. We feature successful mechanical engineers and interview engineers who are passionate about their work and who made a great impact on the engineering community.The Being An Engineer podcast is brought to you by Pipeline Design & Engineering. Pipeline partners with medical & other device engineering teams who need turnkey equipment such as cycle test machines, custom test fixtures, automation equipment, assembly jigs, inspection stations and more. You can find us on the web at www.teampipeline.us 

What the Fixed Ops?! (WTF?!)
Video Comes Most Naturally to These Techs - Joe Shaker, Shaker Auto Group, TruVideo - WTF?! #Shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Sep 8, 2022 1:43


Joe Shaker of Shaker Auto Group and TruVideo tells which seniority of technicians adopt video the most quickly and thoroughly.https://youtu.be/cE8vGUznLKUBE THE 1ST TO KNOW. LIKE and FOLLOW HERE (only those on LinkedIn and YouTube will get all shorts and full episodes!) www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/UCTnKyqx75musTPUMPMWUBkwSee more episodes: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedops #dealership #marketing #sales #parts #service #fixedoperations #video

Industry Insider
Industry Insider: Futures for technicians | Sponsored by Pro Spot International

Industry Insider

Play Episode Listen Later Sep 8, 2022 58:22


On today's episode of Industry Insider, sponsored by Pro Spot International, Collision Repair mag's James Kerr sits down with Russel Duncan from Pro Spot, along with three notable reps that started out on the production floor: Stefano, John and Oliver. Listen NOW to hear how you can make the most of your skills and capitalize on a long and lucrative career in collision repair. Read more at www.collisionrepairmag.com

What the Fixed Ops?! (WTF?!)
Deep Dive into TruVideo's Video Process - Joe Shaker, Shaker Auto Group - WTF?! Episode #Shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Sep 6, 2022 3:45


Joe Shaker of Shaker Auto Group takes us on a deep dive of how the videos for TruVideo are made by techs.https://youtu.be/fS7NQUl5A8kBE THE 1ST TO KNOW. LIKE and FOLLOW HERE (only those on LinkedIn and YouTube will get all shorts and full episodes!) www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/UCTnKyqx75musTPUMPMWUBkwSee more episodes: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedops #dealership #marketing #sales #parts #service #fixedoperations #video

Suicide Zen Forgiveness
Lois Hollis Shame-Guilt: one of the most forbidden subjects.

Suicide Zen Forgiveness

Play Episode Listen Later Sep 6, 2022 36:21


Lois Hollis, RN, BSN. REV. shifts our opinion on one of the most forbidden subjects, shame and guilt. Her passion is to show the way to self-love by releasing shame guilt (not shame and guilt.) Shame and guilt reinforce each other to produce negative emotions such as anger, depression, anxiety, addictions, traumas, etc. They infiltrate our emotions with stealth precision that causes our struggles from low confidence to suicide. Depression, anxiety, 30 years of migraine headaches, and pain were Lois' way of life until she learned about the dangers of shameguilt. She realized that shame guilt was within her anger, depression, migraines, rage, fears, and physical pain. The solution was to confront shameguilt.   She shares her 15 years' experience as a ShameGuilt Educator, Counselor, Filmmaker, author to give us a way to health, wellness, and spiritual maturity. Lois began as a Nurse' Aide at 12 and continues today at 78 to be a health advocate. Lois experienced spiritual encounters after severe childhood abuse.   Lois is a trailblazer. She developed one of the first Kidney Hemodialysis centers in the United States. Today, Lois brings shame and guilt together as a new field to study. She has authored three books and the 'I'm good' films. Her newest book, contains her Spirit to cancel the shame guilt hypnosis.   From Lois I'm a Trailblazer As a student and teacher, I am educating others on the dangerous impact of shame and guilt upon each of us. My I'm Good” Docu-series further illustrates how changing the shame/guilt system solves our mental health crisis. In 1964 as a registered nurse, I joined the University of Maryland open-heart surgical and nursing team. I modified my traditional nursing skills to meet the challenges of the new field of open-heart surgery. In 1966 I was a Nurse Entrepreneur. I helped establish one of the first kidney hemodialysis units in the United States at Thomas Jefferson University Hospital. I assisted with research, teaching, and consulting to support other dialysis centers. Before the availability of the hepatitis vaccine, I contained a hepatitis epidemic at Thomas Jefferson Dialysis Unit and developed protocols for hepatitis management in hemodialysis to other units. I co-founded the AANNT American Association of Nephrology Nurses and Technicians in 1971 to standardize procedures for hemodialysis nursing. With sadness and the resistance of colleagues, I left traditional medicine in 1980 for holistic health to save my daughters' life and my own. I know firsthand the importance of healing and the spirit of living. I am blessed for extra years by overcoming heart disease, kidney dysfunction, brain traumas, rib fractures, and 30 years of migraine headaches. I had three miscarriages, but God gave me three beautiful daughters. Why I chose shame and guilt for study? Shame and guilt reinforce each other to produce negative emotions such as anger, depression, addictions, etc. Shame guilt harms our physical, mental, emotional, and spiritual states. Lack of knowledge and their secrecy gives them power. Connect With Lois lois3hollis@gmail.com https://loishollis.com https://www.imgoodfilm.com/ https://truthissimple.com https://www.linkedin.com/in/loishollis/ https://www.facebook.com/lois3hollis https://www.facebook.com/LoisAHollis https://www.facebook.com/groups/1362596790752033 https://youtube.com/user/ShameGuiltSurvival https://www.instagram.com/shameguilt_ @shameguilt_ https://twitter.com/loishollis3 __________________________________ Lois spoke of DR. DAVID HAWKINS here His map of Consciousness

Please Just Keep Breathing!
Lois Hollis Shame-Guilt: one of the most forbidden subjects.

Please Just Keep Breathing!

Play Episode Listen Later Sep 6, 2022 36:21


Lois Hollis, RN, BSN. REV. shifts our opinion on one of the most forbidden subjects, shame and guilt. Her passion is to show the way to self-love by releasing shame guilt (not shame and guilt.) Shame and guilt reinforce each other to produce negative emotions such as anger, depression, anxiety, addictions, traumas, etc. They infiltrate our emotions with stealth precision that causes our struggles from low confidence to suicide. Depression, anxiety, 30 years of migraine headaches, and pain were Lois' way of life until she learned about the dangers of shameguilt. She realized that shame guilt was within her anger, depression, migraines, rage, fears, and physical pain. The solution was to confront shameguilt.   She shares her 15 years' experience as a ShameGuilt Educator, Counselor, Filmmaker, author to give us a way to health, wellness, and spiritual maturity. Lois began as a Nurse' Aide at 12 and continues today at 78 to be a health advocate. Lois experienced spiritual encounters after severe childhood abuse.   Lois is a trailblazer. She developed one of the first Kidney Hemodialysis centers in the United States. Today, Lois brings shame and guilt together as a new field to study. She has authored three books and the 'I'm good' films. Her newest book, contains her Spirit to cancel the shame guilt hypnosis.   From Lois I'm a Trailblazer As a student and teacher, I am educating others on the dangerous impact of shame and guilt upon each of us. My I'm Good” Docu-series further illustrates how changing the shame/guilt system solves our mental health crisis. In 1964 as a registered nurse, I joined the University of Maryland open-heart surgical and nursing team. I modified my traditional nursing skills to meet the challenges of the new field of open-heart surgery. In 1966 I was a Nurse Entrepreneur. I helped establish one of the first kidney hemodialysis units in the United States at Thomas Jefferson University Hospital. I assisted with research, teaching, and consulting to support other dialysis centers. Before the availability of the hepatitis vaccine, I contained a hepatitis epidemic at Thomas Jefferson Dialysis Unit and developed protocols for hepatitis management in hemodialysis to other units. I co-founded the AANNT American Association of Nephrology Nurses and Technicians in 1971 to standardize procedures for hemodialysis nursing. With sadness and the resistance of colleagues, I left traditional medicine in 1980 for holistic health to save my daughters' life and my own. I know firsthand the importance of healing and the spirit of living. I am blessed for extra years by overcoming heart disease, kidney dysfunction, brain traumas, rib fractures, and 30 years of migraine headaches. I had three miscarriages, but God gave me three beautiful daughters. Why I chose shame and guilt for study? Shame and guilt reinforce each other to produce negative emotions such as anger, depression, addictions, etc. Shame guilt harms our physical, mental, emotional, and spiritual states. Lack of knowledge and their secrecy gives them power. Connect With Lois lois3hollis@gmail.com https://loishollis.com https://www.imgoodfilm.com/ https://truthissimple.com https://www.linkedin.com/in/loishollis/ https://www.facebook.com/lois3hollis https://www.facebook.com/LoisAHollis https://www.facebook.com/groups/1362596790752033 https://youtube.com/user/ShameGuiltSurvival https://www.instagram.com/shameguilt_ @shameguilt_ https://twitter.com/loishollis3 __________________________________ Lois spoke of DR. DAVID HAWKINS here His map of Consciousness

The Mike Hosking Breakfast
Richard Arnold: Leak ruins NASA moon rocket launch bid - next try weeks away

The Mike Hosking Breakfast

Play Episode Listen Later Sep 4, 2022 4:01


NASA's new moon rocket sprang another dangerous fuel leak Saturday, forcing launch controllers to call off their second attempt this week to send a crew capsule into lunar orbit with test dummies. The inaugural flight is now off for weeks, if not months. The previous try on Monday at launching the 322-foot (98-meter) Space Launch System rocket, the most powerful ever built by NASA, was also troubled by hydrogen leaks, though they were smaller. That was on top of leaks detected during countdown drills earlier in the year. After the latest setback, mission managers decided to haul the rocket off the pad and into the hangar for further repairs and system updates. Some of the work and testing may be performed at the pad before the rocket is moved. Either way, several weeks of work will be needed, according to officials. With a two-week launch blackout period looming in just a few days, the rocket is now grounded until late September or October. NASA will work around a high-priority SpaceX astronaut flight to the International Space Station scheduled for early October. NASA Administrator Bill Nelson stressed that safety is the top priority, especially on a test flight like this where everyone wants to verify the rocket's systems “before we put four humans up on the top of it.” "Just remember: We're not going to launch until it's right," he said. NASA already has been waiting years to send the crew capsule atop the rocket around the moon. If the six-week demo succeeds, astronauts could fly around the moon in 2024 and land on it in 2025. People last walked on the moon 50 years ago. Launch director Charlie Blackwell-Thompson and her team had barely started loading nearly 1 million gallons of fuel into the Space Launch System rocket at daybreak when the large leak cropped up in the engine section at the bottom. Ground controllers tried to plug it the way they handled previous, smaller leaks: stopping and restarting the flow of super-cold liquid hydrogen in hopes of closing the gap around a seal in the supply line. They tried that twice, in fact, and also flushed helium through the line. But the leak persisted. Blackwell-Thompson finally halted the countdown after three to four hours of futile efforts. Mission manager Mike Sarafin told journalists it was too early to tell what caused the leak, but it may have been due to inadvertent over-pressurization of the hydrogen line earlier in the morning when someone sent commands to the wrong valve. “This was not a manageable leak,” Sarafin said, adding that the escaping hydrogen exceeded flammability limits by two or three times. During Monday's attempt, a series of small hydrogen leaks popped up there and elsewhere on the rocket. Technicians tightened up the fittings over the following days, but Blackwell-Thompson had cautioned that she wouldn't know whether everything was tight until Saturday's fueling. Hydrogen molecules are exceedingly small — the smallest in existence — and even the tiniest gap or crevice can provide a way out. NASA's space shuttles, now retired, were plagued by hydrogen leaks. The new moon rocket uses the same type of main engines. Even more of a problem Monday was that a sensor indicated one of the rocket's four engines was too warm, though engineers later verified it actually was cool enough. The launch team planned to ignore the faulty sensor this time around and rely on other instruments to ensure each main engine was properly chilled. But the countdown never got that far. Thousands of people who jammed the coast over the long Labor Day weekend, hoping to see the Space Launch System rocket soar, left disappointed. The $4.1 billion test flight is the first step in NASA's Artemis program of renewed lunar exploration, named after the twin sister of Apollo in Greek mythology. Years behind schedule and billions over budget, Artemis aims to establish a sustained human presence on the moon, with crews eventually spending weeks at a time there. It's considered a training ground for Mars. Twelve astronauts walked on the moon during the Apollo program, the last time in 1972. - by Marcia Dunn, APSee omnystudio.com/listener for privacy information.

Small Biz FL
Ep. 113 | Ideas for Filling the Workforce Gap of Electric Vehicle Technicians with Professor at Oregon College Ken Mays

Small Biz FL

Play Episode Listen Later Sep 2, 2022 16:53


Ken Mays attended the kick-off meeting for the first ever National Vehicle Consortium hosted at the Indian River State College Pruitt Campus this past August. Ken Mays is a professor at Central Oregon Community College.   In this episode of Small Biz Florida, host Tom Kindred interviews Professor Ken Mays and their discussion covers educational solutions for the problems associated with the lack of training and availability for technicians working on both electric vehicles and charging stations across the nation. Listen to this episode to learn what Ken Mays and Central Oregon Community College have been doing to combat these obstacles.    – Check out Central Oregon Community College here: https://www.cocc.edu/   For more segments like these, subscribe to Small Biz Florida and Follow the official Small Biz Florida Instagram! (@smallbizflorida) This and the following segments were recorded at this year's first annual National Electric Vehicle Consortium hosted at Indian River State College Pruitt Campus – To learn more about this event visit: https://irsc.edu/news/articles/nevc_holds_first-ever_meeting_at_irsc-081822.html 

HVAC School - For Techs, By Techs
Pressure Enthalpy without Tears

HVAC School - For Techs, By Techs

Play Episode Listen Later Sep 1, 2022 47:04 Very Popular


RACT manual co-author Eugene Silberstein joins the podcast to talk about the titular topic of his book, Pressure Enthalpy Without Tears.  Pressure Enthalpy Without Tears is a book that introduces engineering concepts to HVAC technicians in a way they can understand and apply in the field. Enthalpy is a fancy way of saying “heat,” and we use it to refer to the total heat content (BTUs). The pressure-enthalpy chart shows the relationship between the refrigerant pressure and enthalpy in a system; it's like a P-T chart that shows the relationship between heat content instead of temperature.  Each refrigerant has its own pressure-enthalpy chart, but the points and lines on the chart usually form a right trapezoid. Dirty air filters and other less-than-ideal conditions can distort the trapezoid or shift it on the chart. Each side of the trapezoid represents the refrigerant inside a major component of the HVAC system: evaporator, compressor, condenser, and metering device. The pressure-enthalpy diagram allows you to get a look at individual components while keeping the entire system in mind.  To plot points on a pressure-enthalpy chart, you need the high side pressure, low side pressure, condenser outlet temperature, evaporator outlet temperature, and compressor inlet temperature. Pressure is usually measured in absolute units (rather than gauge units), but ballpark estimates are typically sufficient. Entropy is another concept we need to consider. Compression theoretically leaves no additional entropy and is reversible. Crossing a line of entropy means that a process is no longer reversible. Eugene and Bryan also discuss: Technicians vs. engineers Temperature vs. heat content Psychrometric and pressure-enthalpy charts Using the pressure-enthalpy diagram to assess operation costs Electrical measurements Predicting compressor failure Putting passion into learning and trades education   You can visit https://www.escogroup.org/ to purchase Pressure Enthalpy Without Tears and access all of ESCO Group's resources. You can also use the code HVACSchool22 for a discount on ESCO Group's eLearning services. If you have an iPhone, subscribe to the podcast HERE, and if you have an Android phone, subscribe HERE. Check out our handy calculators HERE.

The Vet Detective
Episode 11 - Where Are All the Technicians with Walter Brown

The Vet Detective

Play Episode Listen Later Sep 1, 2022 67:56


Episode 11 - Where Are All the Technicians with Walter Brown In this month's episode of the Vet Detective, we are joined by Walter Brown, BA, RVTg, VTS (ECC), and known as the comedian “Skinni GO LIVE.”   We will talk about what's happening with technicians in our industry as veterinary hospitals are struggling to fill these roles. Listen to this episode to hear why, and what you can do about it at https://psivet.com/thevetdetective/   Episode 11 Show Notes:   Walter Brown | LinkedIn skinnygolive@gmail.com   Veterinary Nurse Initiative – Veterinary Nurse Initiative NAVC Veterinary Nurse/Technician Empowerment Initiative | NAVC NAVTA_Title-Protection Survey and Report

Matt Fanslow - Diagnosing the Aftermarket A to Z
Dutch Silverstein - Straight Talk to Technicians - Part 2

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Aug 31, 2022 74:40


Dutch Silverstein - Straight Talk to Technicians - Part 2 The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com) NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com) Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Remarkable Results Radio Podcast
Dutch Silverstein - Straight Talk to Technicians - Part 2 - Matt Fanslow - Diagnosing the Aftermarket A to Z

Remarkable Results Radio Podcast

Play Episode Listen Later Aug 31, 2022 74:40


Dutch Silverstein - Straight Talk to Technicians - Part 2 The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com) NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com) Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

The Refrigeration Mentor Podcast
Episode 036 - Giving And Receiving Feedback, Helping Other Technicians With Their Growth

The Refrigeration Mentor Podcast

Play Episode Listen Later Aug 31, 2022 27:29


Today's episode is about helping other technicians by sharing your knowledge, and giving and receiving feedback. When you're training and you're educating people, you need to understand where they're at, find ways to affect them, how's it going to help them and bring that person to the next level in their career as a technician.   ================================================ Would you like to have enough CO2 knowledge to work confidently on Transcritical Systems? ENROLL NOW in this intensive 4-Week CO2 Refrigeration Program with Refrigeration Mentor   All Access to Refrigeration Mentor Content:  Learn More Upcoming Compressor Masterclass: Learn More Upcoming Supermarket Learning Program: Learn More Free System & Compressor Troubleshooting Guide Subscribe to the Refrigeration Mentors video newsletter and get your Free Compressor Guide Youtube Channel: https://www.youtube.com/c/refrigerationmentor Connect with the Refrigeration Mentor IG: @RefrigerationMentor

The Joe Marler Show
About Bomb Disposal Technicians

The Joe Marler Show

Play Episode Listen Later Aug 30, 2022 57:08


How do you defuse a bomb? Chris Hunter has been doing it for 25 years, and we've wanted to get him on the show for ages, because he's worked all over the world, seen it all, and saved thousands of lives. Hero. To subscribe to our YouTube channel, click here: https://www.youtube.com/channel/UCbXirpWYSrufXH55GPfVjCQ To get official show socks, click here: https://www.stand4socks.com/products/joe-marler-show-sock To check out a book written by Chris: https://www.penguin.co.uk/books/403330/eight-lives-down-by-hunter-chris/9780552155717 To get ad-free and longer episodes on Apple, hit the 'grow the show' button or click: https://apple.co/3qP2B2i On Spotify you can subscribe for £1 a week by clicking this link: https://anchor.fm/joemarlershow To become an official sponsor, go to Patreon.com/joemarlershow  And if you want to buy a hat (or other merch) go to joemarler.co.uk/shop Learn more about your ad choices. Visit megaphone.fm/adchoices

UBC News World
Professional Honolulu Washer Technicians Can Fix Leaks, Noise & Broken Timers

UBC News World

Play Episode Listen Later Aug 26, 2022 2:32


Looking for the best washing machine repair experts in Honolulu? Call Honolulu Appliance Repair Pro today (808-518-2966) for technicians that will get the job done the first time around! Learn more at https://honoluluappliancerepairpro.com (https://honoluluappliancerepairpro.com)

Cast Polymer Radio
Episode 145: How to Build an Award Winning Company that Runs Without You

Cast Polymer Radio

Play Episode Listen Later Aug 16, 2022 44:15


Many entrepreneurs hope to grow a business that will one day run without them. This was the theme of Michael Gerber’s classic book the E-Myth. Too often, business owners get trapped working inside the business on all of the technical details rather than working on the outside of the business. As Gerber famously said, “Technicians suffering...

BlueCollar.CEO
The Importance of Customer and Employee Experience With Stephen Dale

BlueCollar.CEO

Play Episode Listen Later Aug 16, 2022 30:06


BlueCollar.CEO –Stephen Dale is a Trainer and Coach at Power Selling Pros, a training and coaching organization that turns disorganized, overwhelmed CSRs, Technicians, and Leaders into confident well-oiled machines that make more money. He boasts 15 years of experience as an operations manager for three Dallas-area companies. As a trainer and coach, Stephen specializes in putting strategic plans into action through exceptional presentation and public speaking skills, with a solid ability to inspire and lead others to achieve their personal and professional goals. In this episode, Ryan and Stephen discuss why your skill set and experience are not the only essential things for your business and why you need to harness every opportunity to create a fantastic experience for your customers and employees. 

The Heavy-Duty Parts Report
Trade School Scholarships for Technicians

The Heavy-Duty Parts Report

Play Episode Play 40 sec Highlight Listen Later Aug 15, 2022 19:25 Transcription Available


Episode 225: We need more people to join the heavy-duty parts and service sector in the trucking industry, and this foundation is doing just that with trade school scholarships.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this Episode:Want to look up parts but don't have a part number or the VIN? Download Diesel Parts for free on Desktop or on your Apple or Android device.Looking for high-quality fuel injection for heavy-duty applications? Visit AMBACInternational.com/AftermarketLooking for OEM genuine parts? Visit AlliantPower.comSpecial Offer: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to one of HDA Truck Pride's 750 locations across the United States and Canada. Visit HeavyDutyPartsReport.com/BuyParts.

Speakeasy Theology
God against the Technicians

Speakeasy Theology

Play Episode Listen Later Aug 9, 2022 68:53


Christopher+ and I discuss this week's texts, which are—difficult, to say the least. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit cewgreen.substack.com/subscribe

Remarkable Results Radio Podcast
Why Do a Repair Order Audit? [THA 286]

Remarkable Results Radio Podcast

Play Episode Listen Later Jul 28, 2022 36:53


Are you chasing the KPI's in your business without pausing and diving into what creates those Key Performance Metrics? Are you reviewing repair orders? The amount of data filtered properly from an RO Audit will astound you. Use the data from a Repair Order Audit to refine your business. Watch the Episode on https://www.youtube.com/watch?v=DSVk4TvcY_0&t=319s (YouTube) Matt Wagg, https://acceleratedautoservice.com/ (Accelerated Diagnostics and Automotive), Bennington, NE, Matt's previous episodes https://remarkableresults.biz/?s=wagg (HERE) Pat Schnaidt, https://performancetune.com/ (Performance Tune Auto Repair), Fort Collins CO Bill Haas, Owner of https://www.haasperformanceconsulting.com/ (Haas Performance Consulting,) Bill's previous episodes https://remarkableresults.biz/?s=%22haas%22 (HERE). Key Talking Points When you perform an audit of your invoices, you realize what created the KPIs we pay so much attention to. Puts another set of eyes on your invoices to read the story. “What happened? What did we provide? Are we doing what we should be doing? Are we saying what should be said? Are we meeting what the customer is looking for?” Ensures your advisors are aligned with your business expectations. Don't assume things are happening because you talked about it once! While many of us trust "gut feel" - and that is important to have - math always wins. Data-driven decisions provide insight. Can prove or disprove your gut? You have a KPI for parts gross profit. When you audit your invoices, you find the jobs that provide the best parts gross profit. You have a KPI for hours per invoice. The audit identifies the jobs that produce the most hours. Now you understand the work you should be focused on. Coaching opportunities- you can see things at a daily point and address them immediately. Technicians with inspection issues, profitability issues, service advisor, declined job tracking, selling maintenance and prescribing it, getting hours per RO up. Magg Wagg coaches daily with email, calls out the good things as well.  Discoveries- process flaws, unsold jobs, how little you make on oil service jobs, what is the average mileage of vehicle, selling maintenance jobs, confidence to bring another service advisor on board, creates relationship builder with customers, track trends. Don't be afraid of change, have open eyes, take the time to evaluate, and you will see a return on the time and investment.  Looking at internal processes- Pat identified warranty jobs weren't being processed correctly. Tracking internally cost of goods. Connect with the Podcast http://aftermarketradionetwork.com (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ (getshopware.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Beyond the Wrench
Recruiting Technicians Today ft. Morgan Dolan, U.S. Xpress

Beyond the Wrench

Play Episode Listen Later Jul 27, 2022 58:05


Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week's episode of Beyond the Wrench, we are joined by Morgan Dolan, Sr. Maintenance Recruiting Manager, U.S. Xpress. Morgan shares with us how she looks for quality candidates, some of the challenges in recruiting, and the overall candidate experience in recruiting. Resources: Learn more about WrenchWay Reverse Job PostsDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guest:Morgan DolanSr. Maintenance Recruiting Manager, U.S. Xpressmdolan@usxpress.comSponsor:Lithia Motors started in 1946 as a single-point Dodge store, and since then has grown to be the second-largest publicly owned automotive group in the nation. Lithia Motors currently owns and operates over 280 stores in the United States and Canada. If you are interested in partnering with or working for a Lithia shop, learn more at lithia.com. 

Remarkable Results Radio Podcast
What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765]

Remarkable Results Radio Podcast

Play Episode Listen Later Jul 26, 2022 45:20


We all know that there's a shortage of workers for mostly all businesses in all industries because of the great resignation. As a shop owner, how are you attracting the best technicians? Are you promoting your culture and the opportunity to work in your business? Wouldn't it be nice to know what is important to technicians? What are they looking for in a shop, and do you offer it? Jimmy Alauria and Jason Stretch discuss the results of a recent technician survey that might surprise you. And how the value of the survey shapes the ads that attract superstars. Jimmy Alauria, https://www.3aautorepair.com/ (3A Automotive and Diesel Repair), Phoenix, AZ. Jimmy's previous episodes https://remarkableresults.biz/?s=ALAURIA (HERE) Jason Stretch, https://legendaryfl.com/ (Legendary Automotive & Truck Service), Fort Myers, FL Key Talking Points Marketing works when you're communicating and saying the right things to the right people Getting into the technician's head and find out what they're thinking- utilize the tool trucks and trainers  47% of technicians said their number one goal is to: increase their skills or ability.  20% said the reputation of the shop is what motivated the technician to choose the shop, second at 16% said was the environment of the workplace Technicians were feeling that they should make 60, 80, $120,000 a year, that they should have the skill set that goes along with getting paid that money. Technicians want training- earn to learn Over 70%% want live and in-person training Technicians want a team culture that starts during the hiring process How far are you willing to travel? 20-40 miles FASTT- Florida Automotive Service Technician Training Facebook group. Provides support to technicians. Find the Survey- http://www.winningautoshops.com (www.winningautoshops.com) Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

ACHR News Podcast
HVAC Technicians and Soft Skills

ACHR News Podcast

Play Episode Listen Later Jul 25, 2022 24:34


Lexman Artificial
Sam Harris and Lexman Discuss Counterpoint

Lexman Artificial

Play Episode Listen Later Jul 24, 2022 4:46


Sam Harris and Lexman discuss the concept of counterpoint and whether or not there are any interfering technicians on the horizon.

Service Drive Revolution with Chris Collins
Dedicating Technicians To Internal Work

Service Drive Revolution with Chris Collins

Play Episode Listen Later Jul 22, 2022 18:11


Today, Chris and Coach Christian give an update on the new building and discuss how expensive A/C is. They also answer a question about certain percentages in the world of Service Advisors and Service Managers. The boys also answer a question about delegating time and how different internal and external tasks should be handled.  Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

What the Fixed Ops?! (WTF?!)
Let's Talk About Recruiting Technicians - Sean Reyes - Recall Masters - WTF?! #Shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Jul 22, 2022 1:21


In today's WTF?! episode #short, we talk to Sean Reyes with Recall Masters about the trials and tribulations around recruiting technicians.https://youtu.be/uvNnp5X23NEWarm welcome and BIG THANKS to Sean Reyes for joining us! Be sure to visit his website www.recallmasters.com and give him a shout out on LinkedIn! www.linkedin.com/in/sgrmarketingBE THE 1ST TO KNOW! LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing for #shorts, full episodes and WTF?! guests!See all full episodes and suggest guests: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedops #dealership #compliance #safety #recalls #service #parts

Body Bangin'
Ep #48: Are Waivers a Thing of the Future? with Kyle Bradshaw

Body Bangin'

Play Episode Listen Later Jul 21, 2022 18:19


There were SO many great takeaways during the SE Collision Conference and Kyle Bradshaw, the CCA President and Fixed Ops Director of K&M Collision, wraps up this series. Kyle talks about the value of being a part of any association PLUS he talks about THE hot topic at the conference - WAIVERS! Should you or shouldn't you? Or more like...will you or won't you?Connect with Kyle Bradshaw Email : kyle@kandmcollision.comLinkedIn: https://www.linkedin.com/in/kyle-bradshaw-ab060520a/_____________________________ Connect with Micki on LinkedIn Now! :) https://www.linkedin.com/in/micki-woods-36374121/ Subscribe to the Body Bangin' YouTube Channel: HEREFor more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.comEmail Micki directly at micki@mickiwoodsmarketing.com _____________________________ To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at office@mickiwoods.comSupport the show

The TechEd Podcast
The Sky's the Limit for Aerospace Technicians - Steve Kane, Executive Director of SpaceTEC

The TechEd Podcast

Play Episode Listen Later Jul 20, 2022 49:45


Careers in aerospace are out of this world! And thanks to the work being done by SpaceTEC, the aerospace technicians are being trained and certified for cutting-edge careers all over the U.S.SpaceTEC was launched as a National Science Foundation center to train aerospace workers. Led by Executive Director Steve Kane, the organization creates curriculum, resources and certifications to help training centers across the country prepare the workforce in their region for aerospace careers.In this episode, we talk with Steve about his vast experience in the aerospace industry, the work being done by SpaceTEC around training aerospace technicians, and the future of space technology!3 Big Takeaways from this episode:Aerospace and Manufacturing align on so many technologies and competencies: For our manufacturing-focused audience, you'll be intersted in how similar the aerospace and advanced manufacturing industries are. In fact, it was the end of the Space Shuttle program in Florida that enabled a massive influx of manufacturing into the region - because the technical workforce was already trained for advanced manufacturing roles. We discuss how these industries are similar, and perhaps more importantly, how they're different.SpaceTEC is building out the first apprenticeships for aerospace technicians in the U.S.: Drawing from traditional apprenticeship models and the experience of partners in Germany, SpaceTEC has launched apprenticeship and pre-apprenticeship programs to train more individuals for careers in aerospace. Their first cohorts focus on three key areas: Mechatronics, Advanced CNC Machining, and Fiber Composites. Built on strong partnerships with well-recognized industry leaders, these apprenticeship programs are the first of their kind to focus on the aerospace market.Automation and mechatronics are revolutionizing the aerospace industry: Like nearly every sector of our economy, aerospace is also being disrupted by automation. Traditionally manual processes like working with composites are now fully automated. Steve helps us understand that those who have programming knowledge and certifications, can operate automated machinery, and have experience in mechatronics will be set up for success in the ever-evolving world of aerospace.The Future of AerospaceWith all the commercialization of space travel, advances in space technology and demand for a skilled workforce, we couldn't help but ask Steve his predictions for the future. All we can say is...There is so much opportunity in the aerospace industry for curious people who love to work with their hands! Listen in to hear all about it.ResourcesTo learn more about SpaceTEC's resources, curriculum and certifications, visit: https://spacetec.us/Visit episode page: https://techedpodcast.com/spacetec/

Let's Talk Cabling!
5 Tips for Conducting Site Surveys

Let's Talk Cabling!

Play Episode Listen Later Jul 19, 2022 20:41


Today we give you 5 tips for conducting site surveys. A common thing Technicians often complain about is Estimators not visiting jobs to estimate them. While that does happen most will try to visit their sites. Here are 5 tips to help you conduct and document a site survey!Support the show

Remarkable Results Radio Podcast
Update: Training/Future of Hybrids and Ev's with Craig Van Batenburg [RR 762]

Remarkable Results Radio Podcast

Play Episode Listen Later Jul 15, 2022 38:40


I'm sitting with Craig Van Batenburg, CEO of Automotive Career Development Center [ACDC] and a former repair shop owner, with an update on the pulse of the industry and his business. Is it possible ACDC is the last existing brick and mortar building that operates strictly for training technicians Monday-Friday? Take a seat next to me and tune into our lively discussion about everything Hybrid and EV. Craig Van Batenburg, AMAM, https://www.fixhybrid.com/ (Automotive Career Development Center [ACDC].) Craig's previous episodes https://remarkableresults.biz/?s=%22craig+van+batenburg%22 (HERE) Key Talking Points http://Fixev.com (Fixev.com  ) 30 years in the future- 90%t of the cars are battery electric, repair shops are like a car wash, little preventive maintenance, the car-to-tech ratio is 10,000 cars per tech. There will be fewer techs What new? Expanding facility, New ACDC trainer in Sydney, Australia Getting the right people in place   Shut down for Covid for 18 months- focused on ESP (Education Support Program) Buying Tesla to learn from- Tesla has allowed the aftermarket to get a scan tool New http://web-extract.constantcontact.com/v1/social_annotation_v2?permalink_uri=https%3A%2F%2Fmyemail.constantcontact.com%2FGet-your-copy-of-ACDC-s-All-New-HEV---EV---FCEV-eBook.html%3Fsoid%3D1106633030488%26aid%3DmFtsmYBBQFs&image_url=https%3A%2F%2Fmlsvc01-prod.s3.amazonaws.com%2F85bf778a101%2F58016dbe-9eb3-450c-9dff-87b4646519db.jpg%3Fver%3D1617196504000&fbclid=IwAR3gpFlK3FYoGSYNR7KO5hQqpK6_EjFPGdyMdSXT9h9jdLxunsyy16mHsX0 (HEV - EV - FCEV eBook) that was 5 years in the making.  “Technicians are scientists.”  You have to invest in people Traveling 24/7 is never healthy Craig's https://www.fixhybrid.com/acdc-designed-evse-break-out-box-and-training-sebob/ (“Break Out Box” )was just sold to Harley Davidson Research and Design Center in Arizona New committee- working with the state of Virginia to get high school students trained to fix DC charging stations, 38% of chargers don't work Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners:         Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, https://www.aapexshow.com/ (AAPEX) - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR (AAPEXSHOW.COM/WEBINAR). More Time. More Profit. Transform your shop at https://getshopware.com/carm (getshopware.com/carm) http://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Body Bangin'
Ep #43: How Shops are Finding & Retaining Talent with Dave Luehr

Body Bangin'

Play Episode Listen Later Jul 14, 2022 22:55


A very popular guest of mine was a speaker at the SE Collision Conference and spoke specifically on a VERY hot topic...how shops are successfully finding and retaining talent and why shops are not being affected by this "talent shortage". His team educates and provides leadership education shops need to build a "magnetic business model" using the 5 key elements:1 - Meaningful Work (finding fulfillment) 2 - Acknowledgment (recognizing individual people)3 - Measurement (to gamify your shop)4 - Teamwork (pit crew style production models)5 - Goal Guidance (career pathing)Check out the BodyShopToolBox.com to see how your shop stacks up!1 Day Workshop:SUPERCHARGE YOUR BUSINESS & ATTRACT THE BEST EMPLOYEES on 7/14/22https://www.thelimitlesse.comConnect with Dave Luehr  - Email : david.luehr@elitebodyshopsolutions.comWebsite: https://elitebodyshopsolutions.comLinkedIn: https://www.linkedin.com/in/dave-luehr-a5b6686/_____________________________ Connect with Micki on LinkedIn Now! :) https://www.linkedin.com/in/micki-woods-36374121/ Subscribe to the Body Bangin' YouTube Channel: HEREFor more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.comEmail Micki directly at micki@mickiwoodsmarketing.com _____________________________ To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at office@mickiwoods.comSupport the show

Service Business Mastery - Business Tips and Strategies for the Service Industry
663. How Do We Hire HVAC Technicians For The Skilled Trades?

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jul 13, 2022 65:02


Are you looking for valuable business advice to reach that seven-figure revenue mark? Do you want actionable tips to properly navigate through every business challenge you encounter as a tradesperson along the way? Then this podcast is definitely for you.  In this episode, we'll discuss how the industry is changing and how hiring is evolving amid that disruption. Moreover, Keith will also discuss how he has evolved during this transition phase and what makes it more fun! You don't want to miss this fascinating discussion about the various aspects of the HVAC industry!! [00:13:00] Keith says, because this industry is changing with time, the greatest approach to achieving success in any business is to keep evolving, Quoting Jocko Billings- “There's no growth in your comfort zone.” “Get out of your comfort zone. Over the years, the one thing I've learned is to accept the good with the bad and be willing to evolve," he says. [00:14:00] “Many people in our industry say that “I pay attention to KPIs.” Man, I don't believe in any of that. When COVID hit and I went all-in on social media, many thought I was crazy.  We received 3 to 5 million views every month on social media. And I enlisted the help of a content creator. He had a large group of people working for him. Every day, we were crushing it. I was also spending a lot of money, so I stopped doing any further advertising”, says Keith Flores. “We grew the business very fast once I went all-in on social media, while everyone else was slashing their budgets. So, right there, you can't measure what your social media content is producing in terms of revenue, can you?” he adds. KPIs aren't as simple as they appear. You can't point to a specific video or blog post. It's a culmination of everything you've created through time, all of which is encapsulated in your branding. [00:15:00] “It's 100% of the brand play. And what I started figuring out is that over the next 4 to 5 years, we're going to lose a lot of people in our trades. I'm not sure if you guys are aware of this. People nowadays demand a lot of stuff,” says Keith. He further explains by giving practical examples- [00:16:00] Make your HVAC technicians feel good about what they're wearing. “In my opinion, everyone in our industry should dress for the role. Everyone in our field should be excited and feel happy about what they're wearing. The team should feel confident and appear to be in fantastic shape, so if you don't like the suit, don't wear it..,” says Keith. In response to how did he gets leads coming in? [00:20:00] Keith replays, that everybody has their secret sauce. “But I can say I do network a lot. I strive to network with the most influential people in our town and industry, and I make sure to speak with them at least once a week.” Find out who the big business owners in the town are and introduce yourself to them. Let them know you're their service provider and ask them to tell their friends about you. [00:21:00] When asked what you offer these big network folks, do you ever give them a discount? “I give them my friendship”, Keith says. Key Resources From The HVAC Technician Episode: To know more about HVACGOD visit here. You can find Keith on Instagram at @hvacgod. To check out more fun and valuable video do not forget to follow our Youtube Channel click here. Email us at Podcasts@ServiceBusinessMastery.com Learn all about the Hosts of Service Business Mastery! This episode is kindly sponsored by Sera (visit their website) Podium (visit their website),  CompanyCam (visit www.companycam.com/SBM for 14 day trial and 50% off your first two months). Listen to this podcast and get equipped with essential business advice from this impactful conversation. So, what're you waiting for? Tune into this episode right away and get one step closer to becoming the successful owner of your dreams. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories.

Matt Fanslow - Diagnosing the Aftermarket A to Z
Technicians Communicating With Clients

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Jul 13, 2022 22:32


Technicians Communicating With ClientsClients provide us with our livelihoodsOur imageKnow, Like, and TrustAppreciate and respect clientsThe show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com) NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com) Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Remarkable Results Radio Podcast
Technicians Communicating With Clients - Matt Fanslow - Diagnosing the Aftermarket A to Z

Remarkable Results Radio Podcast

Play Episode Listen Later Jul 13, 2022 22:32


Technicians Communicating With ClientsClients provide us with our livelihoodsOur imageKnow, Like, and TrustAppreciate and respect clientsThe show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com) NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com) Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Remarkable Results Radio Podcast
The New ADAS L4 ASE Certification – Shepanek, Haugh, and Perkins [RR 761]

Remarkable Results Radio Podcast

Play Episode Listen Later Jul 12, 2022 38:19


Have you heard about the new ASE L4 ADAS Certification? This test has been in development since January 2020 with the help of industry experts. My guests Matt Shepanek, Matt Haugh, and Keith Perkins say the certification is going to be a major differentiating factor when hiring technicians. We all know the best technicians are the ones constantly learning and training. Stick around for an inside look into the test development and tips on how to pass the test. Matt Shepanek, VP, Credential Testing Programs, https://www.ase.com/ (National Institute for Automotive Service Excellence (ASE)) Matt Haugh, Director, Light Vehicle Test Development, https://www.ase.com/ (National Institute for Automotive Service Excellence (ASE)) Keith Perkins, https://www.l1diagnostics.com/?fbclid=IwAR2GbWob06QSZACwe7PjWvkQWAJRKsTxbij9qVBSlGSXFxjPXbWsdXw63iI (L1 Automotive Diagnostics and Program), http://www.l1training.com/ (L1 Automotive Training,) Listen to Keith's previous episode https://remarkableresults.biz/remarkable-results-radio-podcast/e375/ (HERE) Key Talking Points Why do we need a test for ADAS? Test developed over a two year period with industry subject matter experts from OEMs, trucking industry, collision and independent repair shops that diagnose repair and calibrate ADAS systems. Test launched as a double length test so ASE can gather statistics on the questions.  Technicians that take the test now will receive a “certificate of completion” and then receive their actual score in the fall once we determine the pass score. The ADAS Specialist Test has been in development since January 2020. The test was launched on May 17th, 2022. The test-launched as a double-length test so that we can gather statistics on the question and determine the passing score for the test.  Late May 2022 – Late Summer 2022: L4 tests will have 80 questions and will have a 3-hour time limit.  Technicians taking the test during this window will receive a “notice of completion” and their L4 test result in myASE will show "Score Pending." In early fall 2022, they will receive an email informing them that the results have been posted to their myASE account. At that time, score reports can be obtained through their myASE account. Fall 2022 and later: The regular L4 test will have 50 questions and will have a 2-hour time limit. L4 test takers will receive a pass/fail score report at the test center and/or through their myASE account. There is a $34 registration fee plus a $100 Advanced Level test fee. To register for the regular L4 test, technicians must have passed the Automotive series A6: Electrical/Electronic Systems certification test or the Collision series B5: Mechanical & Electrical Components certification test.  To become ASE L4 certified, technicians must pass the L4 test and provide evidence of THREE years of relevant, hands-on working experience (or an approved equivalent combination of formal training and hands-on working experience). Technicians can take the L4 test before they have the required experience, but they will not receive a certificate until they have submitted proof of work experience.  The L4 test includes an Advanced Driver Assistance Systems Composite Vehicle Reference document. This document will be available as an electronic pop-up document during the test. The Composite Vehicle Reference document features descriptions of systems, components, calibration procedures, and wiring schematics.  50% of the questions will be generic, and 50% of the questions will be based on the Composite Vehicle. The Composite Vehicle Reference document must be used to answer these questions. Prior to taking the test, technicians should take the time to become familiar with the layout, systems, charts, procedures, and schematics in the Composite Vehicle Reference document. A copy of the document can be downloaded from https://ase.com/ase-study-guides.  In addition to the Composite...

Paul Green's MSP Marketing Podcast
Episode 139: A genius idea to free your technicians' time

Paul Green's MSP Marketing Podcast

Play Episode Listen Later Jul 11, 2022 37:55


Episode 139 includes: How to get the most out of your techs' time The importance of thinking like a prospect, not like an MSP Plus on the show this week why you should write your own book and how to do it Featured guest: Thank you to Cassandra Morgan from White Whisker Publications for joining Paul to talk about how MSPs can write their own book. Cassandra Morgan is an award-winning author, writing coach and speaker residing in Toledo, Ohio. Her works span several genres including Fantasy, Paranormal Cozy Mystery, Sweet Romance, and Gothic Fairytale Horror. She lives with her husband, six cats, and any number of foster kittens where she thrives on coffee, courage, and kitten cuddles. Connect with Cassandra on LinkedIn: https://www.linkedin.com/in/cassandra-morgan-09b7b9126 Show notes: Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert: https://www.linkedin.com/in/paul-green-msp-marketing/ https://www.paulgreensmspmarketing.com/about/ Register for a free copy of Paul's book, Updating Servers Doesn't Grow Your Business https://www.paulgreensmspmarketing.com/podcastbook/ Right now you can watch the extended interview with this week's featured guests on the YouTube channel: https://www.youtube.com/playlist?list=PLDRSdM8tZbEBEL1Sh4Z-t3PXKbsW7b4BC To dig deeper into this episode, Paul joins Sophie Law on the complimentary YouTube show 'Another Byte', from this coming Thursday: https://www.youtube.com/playlist?list=PLDRSdM8tZbEAXxJRY5vU4LWldRNLjZZng Thank you to Andrew Moon from Orange Nomad for recommending the book It Doesn't Have to Be Crazy at Work by Basecamp's creators David Heinemeier Hansson and Jason Fried: https://www.amazon.co.uk/Doesnt-Have-Be-Crazy-Work/dp/0062874780 https://www.linkedin.com/in/andrewmoonorangenomad In next week's episode, Paul will be joined by brand and marketing expert Mike Verret to talk about how MSPs can be better at talking about themselves: https://www.linkedin.com/in/mike-verret-7027211 Subscribe to Paul's YouTube channel: https://www.youtube.com/mspmarketing Subscribe to this podcast using your favourite podcast provider:

Body Bangin'
Ep #39: Growing Your Shop and Your People with Jordan Hendler

Body Bangin'

Play Episode Listen Later Jul 8, 2022 18:08


Jordan Hendler is someone you may have seen around in the last 20 years. She's the executive director of the Washington Metropolitan Auto Body Association, the Communications Manager for CIC, is part of SCRS Society of Collision Repair Specialists AND is president of Admin Concepts. Wow! That's a mouthful!In the 4th interview of this series Jordan and I talk about ways the industry can get more involved, how you can grow your shop and your people and how passion is a differential for all things. Jordan is such a great asset to our industry!Connect with Jordan Hendler  - Email : jordan@admin-concepts.netLinkedIn: https://www.linkedin.com/in/jjhendler/_____________________________ Connect with Micki on LinkedIn Now! :) https://www.linkedin.com/in/micki-woods-36374121/ Subscribe to the Body Bangin' YouTube Channel: HEREFor more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.comEmail Micki directly at micki@mickiwoodsmarketing.com _____________________________ To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at office@mickiwoods.comSupport the show

The Top Entrepreneurs in Money, Marketing, Business and Life
ServiceMax Breaks $150m ARR, Kills 2021 SPAC, Growing 20-35% This Year Helping 400 Customers Schedule Technicians to do Physical Repairs

The Top Entrepreneurs in Money, Marketing, Business and Life

Play Episode Listen Later Jul 7, 2022 28:17


Asset-centric Field Service Management Software

Body Bangin'
Ep #36: Change the Way You Compete with Mike Anderson

Body Bangin'

Play Episode Listen Later Jul 5, 2022 22:04


We kick off the next 14 episodes with an interview I had the pleasure of doing with THE Mike Anderson of Collision Advice! We will talk with the speakers and some of the sponsors of the SE Collision Conference so we can all have a taste of what those in attendance had the pleasure of experience first hand.On today's episode Mike touches on several of the things he spoke about in his sessions:1 - Utilize technology and give employees back more time2 - When there is no communication, negativity fills the void3 - Voice activated searches4 - Competence leads to confidenceAnd more!Connect with Mike Anderson at Collision Advice  - Website: https://collisionadvice.comAssistant's Email (Tiffany): Tiffany@collisionadvice.comLinkedin: https://www.linkedin.com/in/mike-anderson-1124ba48/_____________________________ Connect with Micki on LinkedIn Now! :) https://www.linkedin.com/in/micki-woods-36374121/ Subscribe to the Body Bangin' YouTube Channel: HEREFor more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.comEmail Micki directly at micki@mickiwoodsmarketing.com _____________________________ To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at office@mickiwoods.comSupport the show

Wrench Nation - Car Talk Radio Show
#261 Special Edition : Tech Force Foundation White Paper Release | Women Technicians Solving the Tech Shortage

Wrench Nation - Car Talk Radio Show

Play Episode Listen Later Jul 4, 2022 54:58


  Woman Techs : Solving the Tech Shortage Problem  As there is a huge demand for skilled automotive technicians , Tech Force Foundation is carving out huge strides with over 40 million in scholarships providing huge opportunities for younger technicians entering the automotive industry. Tech Force has just released an in depth white paper regarding women who are entering the industry, and some of the biggest challenges they face , despite being relentless about their goals. Special guests Dana Rapoport of Tech Force Foundation & Dr Dana Nkana of Scott's Auto stop by the show to open up a sincere discussion about how the automotive industry is embracing change for a more inclusive environment , while still greatly needing areas of improvement.  Dana Rapoport, Chief of Diversity and Inclusion for TechForce Foundation, is a passionate member of the organization who finds purpose in helping students and instructors reach their career objectives. Dr. Dana Nkana  was born and raised in the amazing African continent. In his pursuit of the American dream, he gained admission to the University of Illinois where he obtained the following degrees: Bachelor of Science, Master of Law, Master of Science, and a doctorate in Management and Leadership, with an Emphasis in Organizational Development from Grand Canyon University in Phoenix, Arizona where he know is the Chief Learning Officer for the award winning Scott's Auto based out of Colorado , and now in Phoenix with a new location on 7th st totalling 5 locations Auto Recall : Ford Recalls Nearly 3 Million Vehicles for Rollaway Risk   

Remarkable Results Radio Podcast
Incentive Pay Ideas for Technicians [THA 282]

Remarkable Results Radio Podcast

Play Episode Listen Later Jun 30, 2022 61:02


Did you know incentive pay plans are both monetary and nonmonetary? Your business must be profitable and have a clear vision with the right culture set in place for incentive plans to work. How are benefits, bonuses, and incentives different? Keep listening to find out how to incentify your employees to achieve their dreams. Watch the Episode on https://www.youtube.com/watch?v=kdfLILEvX88 (YouTube) Bryan Kelley, https://valleyautoelectric.com/ (Valley Automotive Repair & Electric), Covington, WA. Bryan's previous episodes https://remarkableresults.biz/?s=%22Bryan+Kelley%22 (HERE). Carlo Sabucco, https://www.mechanicmississauga.com/ (Sil's Complete Auto Care Centre), Oakville, ON. Carlo's previous episodes https://remarkableresults.biz/?s=carlo+sabucco (HERE). Dave Schedin, https://www.computreksystems.com/ (CompuTrek Automotive Management Systems). Dave's previous episodes https://remarkableresults.biz/?s=%22Dave+Schedin%22 (HERE) Key Talking Points Motivation- based on relationship, culture, and attributes that empower them.  You must be profitable to have financial rewards Your business model needs to be sustainable, growable, and expandable based on labor- you need to be profitable in labor Performance-based pay: pure pay for what they produce, to hourly based with an incentive scale that gets them to $50 to $70 an hour. Interview- paid training, employment programs for career growth, ask about their dreams and their ‘why' and plan their incentive pay You're not hiring a technician, you're hiring for a career and lifestyle  Employees are looking for security and longevity  Bonuses: it's the cherry on top, monthly/annual hours into training raises base hourly, ASE master raises base hourly, longevity bonuses for tenure, tool bonus based on hours or punctuality, consistency bonus: produced 50 hours or more for 2 to 5 weeks in a row earn up to another $5 an hour, leadership & personal development incentive: be a better version of themselves, Apprentice toolbox they get to keep after 5+ years, etc 74% labor GP on highest-paid tech- take 74%-100% = 26%, $40/.26= labor rate to be at 74% Modifying pay- what is the intent? Can it continue to change? Are there potential negatives by adding to the pay if something goes wrong in the pay plan? You can't compromise and be a giver and taker.  Incentive plans don't work if the employee doesn't know how to track themselves. Teach your employees to watch themselves in the simplest way.  Give freedom- expand to quarter or every 6-month programs to take into account vacation, sick time, etc. Don't make it a disincentive plan Critical sick time, health spending account, ‘pay the vacation,' health benefits plan for families, team bonuses Your incentive plan should build your bench of technicians wanting to come work for you. One pay plan doesn't work for everyone. It also needs to be tied to your vision for the business. Connect with the Podcast http://aftermarketradionetwork.com (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ (getshopware.com) https://aftermarketradionetwork.com/ () https://remarkableresultsradio.captivate.fm/listen ()

Remarkable Results Radio Podcast
Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

Remarkable Results Radio Podcast

Play Episode Listen Later Jun 25, 2022 19:50


Guest host and shop tour with John Bridgwater, Doral's Auto Repair, San Leandro, CA. Find out how John recovered from losing 3 technicians in 3 weeks. Watch the Episode on https://www.youtube.com/watch?v=cLQJLW5HrvE&t=1s (YouTube) John Bridgwater, https://www.doralsautorepair.com/ (Doral's Auto Repair), San Leandro, CA. Listen to John's previous episodes https://remarkableresults.biz/?s=%22john+bridgwater%22 (HERE) Key Talking Points Lost 3 technicians within 3 weeks “When it's time to go it's time to go, don't prolong the inevitable” Has Transformers Institute as coaching company- did SWOT analysis, put an action plan in place Replaced 2 technicians already and other interviews scheduled Hiring a manager to be an integrator  Advice- be transparent and be open, no matter how bad the situation is there is always growth Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour athttp://www.dormanproducts.com/Tour ( www.DormanProducts.com/Tour)   http://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Driving Vision Podcast | Future of Auto is Today
Zeigler Technician President's Circle with Josh Bilicki & Winning Techs | EP22

Driving Vision Podcast | Future of Auto is Today

Play Episode Listen Later Jun 20, 2022 15:02


Aaron Zeigler talks about Technician President's Circle with Josh Bilicki Interviews with winning Technicians

Service Drive Revolution with Chris Collins
Should You Pay Technicians Hourly Or Flat Rate? | SDR #197

Service Drive Revolution with Chris Collins

Play Episode Listen Later Jun 13, 2022 36:50 Very Popular


On today's episode of Service Drive Revolution, Chris and Coach Christian discuss whether or not technicians should be getting paid hourly. We're used to technicians getting a flat rate but sometimes that's not enough. The different point of views Chris and Christian give will hopefully stir the pot in your mind on whether your techs are getting paid fairly. What do you think about techs getting paid hourly? How do your technicians get paid at your shop? Let us know in the comments! Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Got a question? Call us at 1-833-3-ASK-SDR Check out our Best-Sellers: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt Strategy specialists and training available, just click the links below:  1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc  2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away! http://bit.ly/CCIschedule Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

The Uncharted Veterinary Podcast
UVP - 181 - Growth Opportunities For Technicians

The Uncharted Veterinary Podcast

Play Episode Listen Later Jun 8, 2022 60:03


UVP - 181 - Growth Opportunities For Technicians by Uncharted Veterinary Community