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If we hang around with someone long enough, there are little things that pop up that can distract us from heart of the relationship. It might be the way another person eats, dresses, or even folds the towels. And those might seem trivial – after all, differences or annoyances in those areas aren’t make-or-break issues. But they’re not so trivial when they become distractions that suck up our attention.Our question this episode: how should we approach sensitive topics that have to do with someone’s personal habits?This episode focuses on a listener question about giving feedback to someone about a personal quirk. When I read the question, I found myself stumped a bit, so I decided to call on my friend and colleague, Arden Clise. If you’re a regular listener, you might remember her from our conversation in episode 5, which serves as a good companion episode to this one.Here's the listener question, submitted anonymously:"How do I tell a member of my family about their eating habit, about eating with their mouth shut without hurting their feelings?"Hosted by Beth L. Buelow, PCC. More information at www.howcanisaythis.com. See acast.com/privacy for privacy and opt-out information.
I welcome etiquette consultant Arden Clise to the show, and together we respond to listener questions on giving and receiving sensitive feedback, as well as how to establish boundaries when you value your privacy. See acast.com/privacy for privacy and opt-out information.
Andrea and Stefin reconnect after their July hiatus by kicking off a month of potluck and picnic favorites with Ina Garten's Peach & Blueberry Crumble. Stefin briefs listeners on differences she's already noticed in her London kitchen and new favorite grocery store, and Andrea recounts a romantic tale involving historical fiction and hot wings. Unsure about potluck etiquette or if you should avoid a chocolate fountain? Listen in as Andrea talks to etiquette expert Arden Clise to get the nitty-gritty on double-dipping, serving utensils and how to be a gracious host. Finally, the duo step into the Language Lab to differentiate between cobbler, crisp, crumble, slump, grunt and brown Betty. Bake along with Stefin and Andrea in their baking Facebook group, Preheated. You can find all of the recipes on their baking website, www.preheatedpodcast.com. Join the fun!
Nationally respected business etiquette coach, Arden Clise is our guest for this episode. She has just published her book, "Spinach in your boss' teeth" available on Amazon, Barnes & Noble and on her site: CliseEtiquette.com . This is a great gift for your team or for you. Many of the tips SHOULD be obvious, but perhaps you weren't paying attention when your mother tried to clue you in. She covers dining, online etiquette, business tips to make your value shine. Her specialty is assisting clients to confidently and comfortably navigate business situations. Some of what we covered in this episode includes these highlights: When is it appropriate to use your digital device in a meeting? Boomers are really bothered by people pulling out devices in meetings, texting, etc. If you are in a meeting, do not pull out your phones in the meeting. Start with that. If you are leading the meeting, set the tone at the beginning of the meeting. "Please put your devices away during this meeting." When you pull devices out, not only do you miss subtle clues and information, it signals to them that the phone is more important than the person in front of you. This should be obvious. It's become a pacifier for people in meetings - something to fidget with. We know some people use it as a note taking device.If you have to use your computer/device - let them know that's what you are doing - taking notes and then ONLY TAKE NOTES - DO NOT get distracted. IMPORTANT FACT: Use pen and paper - you actually learn it better, retain more AND there is not doubt you are taking notes and not pretending to take notes while checking the game scores or Facebook. When you are using a laptop/tablet to take notes, you are not able to be as present and you miss some of the non-verbal cues. Multi-tasking is a myth. Non-verbal cues can be the difference between building the relationship and wasting everyone's time. On the phone: Without body language cues, we have to rely on our TONE on the phone - a warmer tone - really helps. SMILING while you are talking. It immediately puts warmth in our voices. Sounds corny, but it works. PLEASE JUST STOP saying my name every few seconds - it is SO phony - it makes us cringe. Use the name of the person ONCE perhaps twice, beginning and end, but that's it. Interrupting people. Without body language you can't tell when they are wrapping up. Let them pause and end before you jump in! You will get your chance. A bit of air in a conversation can draw more attention to what you say next. Use that to your advantage. Dining etiquette: Find out if your guest has food restrictions. No sense taking vegans to a steakhouse. Don't put the decision of "where" on them. Suggest a great restaurant for them after you know their restrictions or preferences. Make the arrangements - make it easy on them and arrive early. Avoid the awkward check grab - have cashier/maître d run card as you're leaving and arrange with server ahead of time. Round table full of settings - which parts are yours, which are your neighbor's? Simple thing to remember: BMW - Bread (left) meal (middle) WATER (glasses on the right). Networking question: Hug or handshake? Ask, "Can I give you a hug?" - let them make a move - if you already know them and have met. Handshake is ALWAYS appropriate. Who is the book for? ANYONE who has ever wondered how to handle etiquette dilemmas in the workplace. Amazon or Barnes & Noble or CliseEtiquette.com to buy the book. Visiting Arden's site will allow you to sign up for her newsletters, too. You'll have to listen to the full episode and TAKE NOTES.
Have you ever asked, “Where are your manners?” With the age of technology and busyness, proper etiquette has become lost along the way. So, what would you do if you noticed there was spinach in your boss's teeth? Would you tell him or her? Author & Etiquette Expert, Arden Clise, will teach us essential etiquette for professional success.
Arden Clise of Clise Etiquette joins the podcast to tell us about her new book and shares tips on digital diplomacy and talking politics. Full episode show notes at theintrovertentrepreneur.com/2016/04/13/ep113-arden-clise-essential-etiquette-professional-success/
‘Tis the season for holiday parties! Whether you’re heading out to a work bash or a friend’s soiree, you want to make sure you’re putting your best foot forward. To help demystify the unwritten rules around behaving at parties, we brought in an expert. Arden Clise is an etiquette consultant and founder of Clise Etiquette. In this episode of the Zing Podcast, we’ll cover everything you need to know when attending that holiday party. How do you network at work functions when you don’t know who you’re talking with? What are some common etiquette mistakes that we all make in social situations? How can you wow the host and fellow partygoers when attending parties? Listen now and find out! DISCLAIMER: The information provided in this podcast is not financial advice. Consult with a financial professional before purchasing a home. The opinions expressed in this podcast are those of the speaker and do not necessarily reflect the opinions of Quicken Loans. The participation of persons or firms in this podcast is for entertainment purposes only. The information provided is not intended to be considered as a recommendation or an endorsement by Quicken Loans. Please do your own research before making any decisions regarding the hiring of any professional. Equal Housing Lender, licensed in all 50 states, Nationwide Mortgage Licensing System Number 3030.