Podcasts about guildquality

As homeowners interested in replacing your windows or doors, there is a lot of information out there. It can be confusing to know what company to choose for your renovation project. Listen to episode 10 as we interview Gavin MacDonald, Director of Sales with GuildQuality, a third party company that interviews customers in the home improvement industry to provide honest feedback on the customer's experience with their remodeling project.

The Atlanta Story podcast features meaningful stories of Atlanta's builders, creators, and entrepreneurs. In this episode Jon Birdsong sits down with Geoff Graham, Founder of GuildQuality. During his early career in residential development, Geoff found a niche service surveying homebuyers and their customer experiences with contractors. In 2002, he started GuildQuality, a software company making the manual process much more simple and scalable. Since then, he righted the company through The Great Recession, built the business to over 50 people, and recently sold it to Providence Capital. Graham is already on to his next businesses which we cover. After listening to today's podcast, we're confident you'll be keeping your ears and eyes open to problems ready to solve around you.   The Atlanta Story is put together by the folks at Atlanta Ventures -- and we can't wait to share some of the personalities behind the brand. Atlanta Ventures invests in entrepreneurs through community, content, and capital -- most notably through our Studio with companies like Greenzie and Intown Golf Club. We believe the best entrepreneurs learn from other great artists in different fields. In this episode, we discuss… What prompted you to be come an entrepreneur (2:53) When did Geoff get the entrepreneurial bug? (5:10) How did a homebuilder transition to software? (8:20) How did you make the transition from real-estate development to software CEO?  (9:35) How did Geoff know there was authentic demand? (14:50) How did Geoff communicate a technical valuable prop to less people who were not behind a computer all day? (19:45) Geoff shares his internal dialogue on whether to raise capital or bootstrap (24:30) Geoff talks about the value of channel partnerships and what makes one valuable. (30:23) How did Geoff build a quality culture at GuildQuality? (31:15) How did Geoff think about and decide on where to locate the business in Atlanta? (35:00) When did Geoff know it was the right time to sell? (37:30) What new businesses is Geoff working on? (43:40) Why Atlanta and what has Atlanta done for you? (49:20) How you can get involved:  Visit atlantaventures.com/studio if you're interested in learning more about Atlanta Ventures and the Studio.    Where you can find us: Website: www.atlstory.com Twitter: @theatlantastory Instagram: @theatlantastory YouTube: Here Subscribe to the newsletter here.

In this episode, Tim and Steve cover the Customer Experience. Creating a positive feeling in your clients can not only make the project successful but more importantly, leads to referrals which we all know is the “lifeblood” for any successful remodeler. No one knows the concept of Client Experience tracking more than our friends at... The post Ep.102: The Customer Experience with Gavin MacDonald of GuildQuality appeared first on The Tim Faller Show.

This episode of the New Construction Marketing Podcast is brought to you by Rent The Runway Jeremy Walker is a Sales Executive at GuildQuality - customer satisfaction surveying company. We discuss why it's important to survey your customers and best practices centered around surveying: from questions to ask, formatting to frequency. If you'd like to learn more about GuildQuality and the services they provide, please email Jeremy: jeremy@guildquality.com or give him a call: (470) 428-9260 Check out Kristi Allen's interview and her app My Home's Story where you can provide ongoing construction feedback to your buyers.

Building a strong team can be a challenge to any business owner and creating a culture where employees feel trusted and empowered can be even more difficult. In Episode 15, Victoria and Mark speak with Geoff Graham, Founder and CEO of GuildQuality, an award-winning firm based in Atlanta, GA. More than 2,500 home builders, remodelers... The post Ep.15: Creating a Culture of Empowerment with Geoff Graham appeared first on PowerTips Unscripted.

In this episode, we talked to Geoff Graham, founder and CEO of GuildQuality. You’ve probably never heard of GuildQuality and Geoff’s OK with that. They've surveyed one million homeowners with their customer satisfaction surveying tool, have 2,000 homebuilders as customers and have 27 employees. They’re another great “overnight” Atlanta startup success story. He started the company 12 years ago based on an idea he had while developing mixed-use real estate communities. We sat down at their brand-new office, a converted old warehouse next to Sweetwater’s Brewery.