Podcasts about client experience

In this episode of the Elevate Care podcast, we sit down with Jackie Larson, Senior Vice President of Client Experience at AMN Healthcare, to explore how healthcare leaders can take greater control of their workforce strategies. Are you ready to move beyond traditional staffing models and embrace a future of true agility? Jackie breaks down the evolving "flavors" of float pools—from internal agencies to innovative gig-based models—empowering leaders to make choices that align with their unique needs. By deeply understanding the data behind contingency demand, organizations can move from reactive filling to proactive strategy. We discuss how optimizing these diverse resources allows you to save costs, support your core staff, and navigate any operational challenge. This conversation is an invitation to rethink how we deploy talent. Whether it is leveraging technology for seamless integration or building trust through transparency, the path to a resilient workforce is within reach.  About Jackie Larson Jackie Larson serves as the Senior Vice President of Client Experience at AMN Healthcare. With extensive experience in workforce optimization, she is dedicated to helping health systems build sustainable, flexible staffing strategies. Her expertise spans the full spectrum of labor management, from traditional float pools to cutting-edge gig economy solutions. Jackie is passionate about empowering organizations to understand their unique data, optimize their labor mix, and achieve financial and operational excellence through strategic innovation. Chapters 00:00 – Introduction 02:13 – The Spectrum of Labor Pools 05:34 – Innovation and the Gig Model 10:21 – Selecting the Right Strategy 13:34 – Understanding Demand 16:11 – The ROI of Optimization 23:06 – Technology and Integration 26:50 – Future Trends Sponsors: We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare. Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Connect with Our Hosts:Kerry on LinkedInNishan on LinkedInLiz on LinkedIn Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Consumers aren't lacking for choice. Instead, they're usually drowning in a sea of options, and it's up to brands to find ways to go beyond simply removing friction and bring back the joy in shopping. Adding AI, and agentic AI into the mix can unlock new opportunities, but also brings with it new challenges. We're going to talk a little about all of it.We are recording here at eTail Palm Springs, and hearing from leading brands and the platforms and companies they rely on to innovate in retail. To help me discuss these topics, I'd like to welcome back to the show Noah Zamansky, VP Product, Tech, & Design, Client Experience at Stitch Fix About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Noah Zamansky on LinkedIn: https://www.linkedin.com/in/nzamansky/ Resources Stitch Fix: https://www.stitchfix.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Most law firms improve internal workflows without ever defining the full client experience. That blind spot creates unnecessary friction for both clients and teams. In this episode, I explain why building a client journey map is a powerful strategic move for law firm owners who want stronger client engagement and more cohesive operations. When you can see the journey clearly, everything else starts to align. Get full show notes, transcript, and more information here: agileattorney.com/108Take your law practice from overwhelmed to optimized with GreenLine LegalFollow along on LinkedIn: linkedin.com/in/johnegrant

Everyone says, “Deliver a great experience.” Almost no one explains what that actually means. In this episode, I sit down with Julie Comfort — a former destination wedding photographer turned experience designer — to unpack what it really looks like to intentionally design how your clients feel from first enquiry to long after delivery. We talk about why most weddings (and client journeys) start to feel the same… how overwhelming first emails quietly lose bookings… why follow-up often wins the job… and how small, thoughtful touches can create more impact than expensive gifts. If you want easier sales, stronger referrals, and clients who rave about you — not just your photos — this conversation will shift how you think about your business. The post 656: Julie Comfort – Design a Client Experience People Can't Stop Talking About appeared first on Photography Business Xposed - Photography Podcast - how to build and market your portrait and wedding photography business.

If your clients are quietly disappearing, not giving testimonials, or not buying again, there is a deeply rooted problem we need to address. In this episode, I sit down with Emily Mathis to talk about outsourcing, but not in the way you think. We didn't talk about hiring editors, VAs, or handing off social media. We talked about the outsourcing you're probably ignoring: your client experience.Emily hasn't outsourced much in her own business, and that's exactly what makes her perspective powerful. Instead of defaulting to hiring help, she focuses on tightening the backend, improving delivery, and fixing what most business owners ignore: the messy middle.If you're always chasing new leads but ignoring the people already inside your container, this conversation might change how you grow your business.Mentioned in this EpisodeBreanna Owen: owenyourmark.comEpisode 256 with Breanna Owen: coliejames.com/using-human-design-to-transform-your-business-strategy-with-breanna-owenEpisode 224 with Ashton Whitmoyer-Ober: coliejames.com/how-the-enneagram-can-supercharge-your-self-awareness-with-ashton-whitmoyer-oberSystems in Session: coliejames.com/systems-in-sessionConnect with EmilyWebsite: emilymathis.coInstagram: instagram.com/emilymathis.co

In this episode I spill all the beans of how I went from working a zillion hours a week down to just 25. I give a very detailed account to podcast host Amber de la Garza and she is so good at interviewing and asking all the right questions to pull out the important details of this progression. So today we dive into:How I more than quadrupled my hourly rateHow creating a killer client experience helped me work lessWhy picking a niche was critical to our efficiency and how it drives referralsBeing okay with pushing back on clients' calendars and fitting them into MY model weekHow I organized my time, built a team,  AND SO SO MUCH MORELearn more about the Group Coaching & Mastermind HERE! Check out The First 100 Days Course: The Advisor's Blueprint for a Remarkable Client Experience HERE!Learn more about Asset-Map financial planning software HERE! Learn more about our sponsor Beemo Automation HERE! Check out the Efficient Advisor YouTube Channel HERE!Connect with Libby on LinkedIn HERE!Successful businesses don't get built alone. You need community! You need collaboration! Join us in The Efficient Advisor Community on Facebook.

What if the biggest risk in your retirement plan isn’t the market—it’s silence from your advisor? In this episode, Damon Roberts and Matt Deaton unravel the top frustrations adults bring to their office: poor communication, unclear fees, and portfolios no one seems to be watching. They explain how transparency, proactive updates, and true fiduciary guidance can transform confusion into confidence. With real client stories and practical insights, this episode highlights what a healthy advisor relationship should look like—and how the right communication can protect your wealth and your peace of mind. For more information or to schedule a consultation, call 480-680-6868 or visit www.successinthenewretirement.com! Follow us on social media: Facebook | LinkedInSee omnystudio.com/listener for privacy information.

Send a text“Boutique” has become a popular buzzword in the salon industry. But most of the time, it describes how a salon looks, not how it operates.In this episode, we break down what boutique actually means and why changing your aesthetic isn't enough to create a boutique experience. We talk about intentional client matching, curated services, smaller teams, stronger leadership, and why boutique salons aren't built to serve everyone.We also share lessons from rebuilding our own salon after the flood, how focusing on what you can control changes everything, and why protecting your culture, your team, and your client experience matters more than chasing buzzwords.A boutique salon isn't defined by plants, crystals, or décor.It's defined by clarity, standards, and intentional leadership.Your business should serve you, so that you can serve others.KEY TAKEAWAYSBoutique is an operating philosophy, not an aesthetic.You don't have to serve everyone to build a successful salon.Intentional client matching creates better outcomes.Smaller, curated teams create stronger alignment.Leadership clarity creates stability for staff.Systems should be designed intentionally, not copied.Protecting experience builds long-term loyalty.Buzzwords don't build businesses — structure does.Focus on what you can control and ignore the rest.Culture and intentionality define real boutique salons.TIME STAMPS00:00 — Opening + episode overview 01:00 — Jen's opening take: learning to release control 04:00 — Focus on what you can control 05:30 — The Bean Soup lesson explained 08:30 — Business update: rebuild timeline and return date 12:00 — The problem with salon buzzwords 13:00 — What boutique usually means vs what it should mean 15:30 — Boutique client experience and intentional matching 17:30 — Curated services and product selection 19:30 — Boutique teams vs large staff structures 22:00 — Culture, hiring, and alignment 24:00 — Leadership clarity and communication 26:30 — Systems built intentionally for your environment 28:30 — Protecting client experience over filling chairs 30:30 — Why not every client should be yours 32:00 — Closing thoughtsLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website

Sponsors:◦ Visit Buildertrend to get a 60-day money-back guarantee on your Buildertrend account◦ Marvin Windows and Doors◦ Sub-Zero Wolf Cove Showroom PhoenixConnect with Eric Auffant:◦ https://www.modernshade.netConnect with Brad Leavitt:Website | Instagram | Facebook | Houzz | Pinterest | YouTube

Revenue growth can feel exciting—but if you don't know your margins, you're flying blind.

Send Rita a text with your thoughts!Stop wasting hours hunting for cruise content: https://programs.steeryourmarketing.com/products/courses/view/1166776With AI helping you work faster in the background, you should have more time to add the humanity and ultra-personalization that makes clients choose YOU over booking it themselves. So I've brought together 8 of my industry pals to share their best tips for creating those jaw-dropping, magical moments that clients talk about for years, from VIP-ing every single client to using automation so you actually have the space to connect. You're going to hear practical strategies for personalization before, during, and after the trip, plus how to leverage technology without losing that irreplaceable human touch that differentiates you from the machines. Questions this episode answers:What should travel advisors do to follow up with clients before, during, and after trips? What are the best off-the-beaten-path experiences to recommend in the Mexican Caribbean?How do you use email marketing effectively as a travel advisor? What automation tools help travel advisors deliver consistent personalized service? How can AI help travel advisors remember client preferences and personalize future trips? What are the most important client touchpoints that create unforgettable travel experiences?Featured Speakers:Marcie Muensterman: https://thetraveladvisormarcie.com/Lori Gold: https://www.exploremoremexico.com/a/2147513843/oDT729BMDana Zificsak: https://gutsgritgoals.com/Ros Ranse: https://www.travelagentachievers.com/Kate Thomas: https://www.instagram.com/travelprotheorySahara Rose De Vore: https://thetravelcoachnetwork.mykajabi.com/a/30752/PcLjkYYAStephanie Gries:  https://travefy.com/Angelique Johns: https://www.wanderluxcollection.com/Enjoy (and take act--------------------------------------------------------------- Rita M. Perez (Host) first began in the travel industry as a travel advisor in 2010. She only fully realized her role as a travel entrepreneur in 2018, and embarked on a mission to support her fellow travel advisors in 2021 when she began the Strategic Travel Entrepreneur Podcast. She now consults and strategizes with travel entrepreneurs, so they, too, can be empowered in travel entrepreneurship. She's on a mission to help travel advisors grow profitable travel businesses that are sustainable to their individual lifestyles and needs. Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com

Most agencies are stuck in the trap of "placing insurance" - chasing quotes, competing on price, and hoping for a renewal. But the agencies that are actually scaling have stopped selling products and started selling strategy. If you want to escape commoditization, you must make the shift from insurance broker to true risk advisor.My guest, Andy Bassett, CEO of Ellerbrock-Norris, joins me to explain exactly how they successfully made this transition. Andy reveals how they digitized this process with their own software, "Launch," why marketing has become their most powerful recruiting tool, and how to automate the mundane to focus on the meaningful.▶▶ Sign Up For Your Free Discovery Callcompletegameu.com/agaKEY MOMENTS(0:00) From "Placing Insurance" to True Risk Advisory | with Andy Bassett (2:15) The Origin Story: From Pre-Med to Shag Carpet Walls (5:14) "Protect Your Purpose": Aligning Business, Life, and Future (8:44) The ENCORE Framework: How to Operationalize Risk Management (15:29) Why Your Marketing is Your Best Recruiter (27:30) The "Trojan Horse" Strategy: Charging for Advice Before the Sale (31:26) Digitizing the Client Experience with "Launch" (35:58) AI in Insurance: Automating Policy Audits to Focus on Strategy (43:13) Andy's Routine: 5 AM Cold Plunges and "Die With Zero"CONNECT WITH ANDY NEARY

Do you need an ISA? When? How do you comp them? What if they want to be agents? What if they're overseas?Should your team follow scripts? How closely? Where are the non-negotiables and where do you find room to stay human?How do we uncover motivation and handle objections in a helpful way that improves client experience?Nikki Pais is here to address all that and more. She brings years of experience as an EA, ISA, and Director of Inside Sales, as well as years of experience coaching ISAs, agents, and team leaders across North America on better conversations, effective nurturing, and more closings.Watch or listen for Nikki's insights into:Why to apply what you learn without waiting, without tweaks, and without doubtsThe most common problem among the teams she's coaching: exceptions (plus when to turn an exception into a tier)The difference between coaching and training - and how to figure out what you needTop signs that you'd benefit from an ISAWho makes a great ISA (domestic vs international, aspiring real estate agents, current agents)How to comp ISAsManaging handoffs and the division of labor between agents and ISAsWhy to treat every new lead as a buyer (yes, even sellers)How to uncover motivation in a meaningful wayThe right way to use scriptsThe difference between objections and conditions - and how best to handle objectionsTaking notes vs relying on AI summariesFacing the challenge of sales skepticismLeveraging AI calls and texts for the right reasonsAt the end, learn about an inherited team, soaps you don't like, well-traveled boxes, and 50 audiobooks for 50 ideas to apply immediately.Other episodes you'll enjoy:→ More Deals from Your Database With (or Without) an ISA with Travis Halverson https://www.realestateteamos.com/episode/travis-halverson-deals-database-isa-inside-sales→ From ISA to Director of Opportunities with Lisa Ryan https://www.realestateteamos.com/episode/inside-sales-manager-isa-real-estate-opportunities-lisa-ryan→ How to Drive Per-Agent Productivity with Jonathan Campbell https://www.realestateteamos.com/episode/how-to-drive-per-agent-productivity-jonathan-campbellConnect with Nikki Pais:→ https://www.facebook.com/nikki.shanelle.pais→https://www.ezdials.com/shut-up-and-dialConnect with Real Estate Team OS→ https://www.realestateteamos.com→ https://linktr.ee/realestateteamos→ https://www.instagram.com/realestateteamos/

In this quick Efficient Friday episode, Libby breaks down a stat that should stop every advisor in their tracks: 85% of clients have thought about switching advisors in the last year

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Nobody talks about their diversified asset allocation at a dinner party, but they do talk about the tax strategy their advisor helped them implement to save thousands. In this episode, host Wes Young and co-host Justin Lakin dive deep into why most advisors are missing the boat on one of the biggest opportunities in holistic planning: proactive tax intelligence. You'll hear why tax strategy often falls in the “too hard” pile, how to shift from avoidance to opportunity, and what tools and frameworks you can use to bring immediate value to clients, without crossing compliance lines or becoming a CPA. Wes also shares a powerful mindset shift: when you start seeing the tax code as a playbook instead of a problem, you unlock a new level of client transformation and professional referability. What to expect from their conversation: Why most advisors avoid tax planning (and how to stand out if you don't) Tools like Holistiplan, narratives checklists, and Q4 strategy sessions Tips for integrating CPAs and navigating pushback with confidence Practical tax concepts to build referability and efficiency Resources: Submit your podcast question here! Transform your practice! Previous Episodes of Interest: Setting Expectations: How to Define Planning ROI Early Heritage vs. Inheritance: Legacy Conversations That Stick Making a Family Bank Work for Real Life Other Listening Platforms: Listen on Apple Podcasts Stream on Spotify Watch on YouTube Connect with Us: Instagram X Facebook LinkedIn Youtube Wes Young Live Website

Running a financial advisory firm often looks appealing from the outside: freedom, flexibility, and income potential. But the reality of being a true business owner requires an entirely different skill set. In this episode, Libby sits down with Hannah Moore to have an honest, vulnerable conversation about what it really takes to move from advisor to CEO, including the emotional, operational, and leadership challenges that often go unspoken ✨In this episode, you'll learn:Why owning a firm is fundamentally different from being a great financial advisor, and why most advisors are unprepared for that shiftHow Hannah navigated massive business transitions, including reducing her client base, growing two companies, and building a leadership teamWhat it actually looks like to delegate meaningful responsibilities like sales calls and client relationshipsHow ego, identity, and grief can quietly hold advisors back from scaling their firmsWhy self-awareness is one of the most important traits of successful advisors and CEOsThis episode is a powerful reminder that growth doesn't come from doing more, but from letting go, building trust in your team, and stepping fully into the CEO role. If you're feeling stretched, overwhelmed, or stuck in the day-to-day, this conversation will help you see what's possible on the other side of intentional leadership.Find Hannah on LinkedIn HERE!Learn more about Amplified Planning HERE!Learn more about the Group Coaching & Mastermind HERE! Check out The First 100 Days Course: The Advisor's Blueprint for a Remarkable Client Experience HERE!Learn more about Asset-Map financial planning software HERE! Learn more about our sponsor Beemo Automation HERE! Check out the Efficient Advisor YouTube Channel HERE!Connect with Libby on LinkedIn HERE!Successful businesses don't get built alone. You need community! You need collaboration! Join us in The Efficient Advisor Community on Facebook.

Ever wondered what actually happens after you book an intro call with Mason & Associates? In this updated episode, we walk you through our new client experience from start to finish, including how our process works, what our fees look like, and what it's really like to work with us long term. Even if you're not ready to become a client, this episode gives you a clear picture of what to expect so you can make informed decisions, whether you hire us or someone else. Access the full show notes at Mason & Associates, LLC Resources Mentioned: Mason & Associates: LinkedIn Tommy Blackburn:  LinkedIn John Mason: LinkedIn

What Disney Teaches About Client ExperienceWhat Disney teaches about client experience is more than a catchy idea—it is a proven system for growth. In this episode, Vance Morris shares his unlikely journey from Disney leader to entrepreneur. Along the way, he learned how powerful storytelling and intentional moments can transform client relationships.Vance's path was not easy. He faced bankruptcy, career loss, and hard resets before rebuilding his business. Because of this, he now teaches small business owners how to design experiences that inspire trust and loyalty.This conversation is especially valuable for architects. You will learn how to create moments clients remember and talk about. Vance also shares simple systems you can use right away. By the end, you will see how better experiences lead to more referrals and long-term success.This week at EntreArchitect Podcast, What Disney Teaches About Client Experience with Vance Morris.Learn more about Vance at Deliver Service Now, get his FREE resource 52 Ways To Wow Your Customers Without Breaking The Bank, and connect with him on LinkedIn.Please Visit Our Platform SponsorsArcatemy is Arcat's Continuing Education Program. Listen to Arcat's Detailed podcast and earn HSW credits. As a trusted provider, Arcat ensures you earn AIA CE credits while advancing your expertise and career in architecture. Learn more at Arcat.com/continuing-education.WeCollabify helps small architecture firms build sustainable capacity through an insourcing model that integrates skilled BIM and technical professionals directly into your team—working in your time zone, inside your systems. Learn how to scale with intention at wecollabify.com/entrearchitect.Visit our Platform Sponsors today and thank them for supporting YOU... The EntreArchitect Community of small firm architects.

Sue Andersen, Director of Customer Success, & Debra London, Manager, Client Experience, Jenzabar

In this episode of the Camera Shake Podcast, I'm joined by maternity and newborn photographer Ashley Lowder to break down what truly makes a successful newborn photography session—beyond just lighting and posing.We explore how to create a calm, supportive client experience, build trust quickly with new parents, and guide maternity clients who may feel awkward or vulnerable in front of the camera. Ashley shares her real-world newborn workflow, safety-first approach, and how she keeps sessions flowing smoothly even when things don't go to plan.This conversation also dives into the photography business side of maternity and newborn work, including pricing for value, selling artwork as heirlooms, and positioning yourself as a premium service rather than competing on price alone.Whether you're an amateur photographer, a working professional, or someone starting a photography business, this episode is packed with practical insights you can apply immediately.If you enjoy conversations like this, make sure you're subscribed to the channel and check out other Camera Shake Podcast episodes featuring leading photographers from around the world.

If you've ever wondered why design school didn't quite prepare you for the real world of interior design, you're not imagining it. I hear this all the time—from designers who invested years (and money) into a degree, and from those who skipped school altogether and worry they're already behind.The truth is, many of the skills required to run a successful interior design business are not taught in the classroom.In this episode, I'm pulling back the curtain on what actually matters once you leave school and step into real client work. These are the foundational skills that determine whether your business thrives or struggles. And no, they're not about picking the perfect sofa or designing custom furniture—although those matter too.My promise is simple: I want to help you identify the other skills you need to develop—skills that design school often overlooks—so you can create a strong foundation, run a profitable interior design business, and enjoy a sustainable, fulfilling career doing what you love.What You'll Learn in This Episode✔️ Why business skills are non-negotiable for residential interior designers✔️ How understanding pricing, margins, and markup protects your profitability✔️ What it really means to create a luxury client experience✔️ How technology, AI, and systems can support (not replace) your creativity✔️ Why branding and storytelling matter more than graphic design alone✔️ How leadership and decision-making shape client trust and confidence✔️ The personal skills that help designers manage time, overwhelm, and growthRead the Blog >>> 6 Skills Interior Designers Need That Design School Doesn't TeachNEXT STEPS:

Ep 193: The Client Experience, looks at why client relationships feel adversarial and why architects have more control than they think.

In this episode, Libby Greiwe shares a practical perspective on using AI in your advisory practice without sacrificing authenticity

Join Megan's Rise To the Top Facebook Group Here: https://www.facebook.com/groups/risetothetopwithmegandipiero/Read her book, She Sells, here: https://megandipierocoaching.com/she-sellsSummaryIn this engaging conversation, Megan DiPiero shares her journey as a successful photographer and educator, emphasizing the importance of mindset, pricing strategy, and creating a full-service experience for clients. She discusses the challenges photographers face in a competitive market and offers insights on how to break free from low pricing cycles. Megan also highlights the significance of valuing one's work and the transformative power of providing exceptional service. Listeners are encouraged to embrace their passion for photography while also thinking like business owners to achieve profitability.TakeawaysSuccess comes down to method, mindset, and magic.Mindset is the first most important thing in business.Understanding your cost of doing business is crucial.You can create a sustainable, profitable business.You don't have to compete in a race to the bottom.Providing a full-service experience enhances client satisfaction.Clients will pay for convenience and exceptional service.Transitioning to full-service photography can be done quickly.You can achieve high pricing in any market.Your passion for photography can lead to profitability.Thinking about joining Uncapped or Intensive coaching? DM me the word COACH to www.instagram.com/christa_rene for a no pressure convo on if this could help your business grow to the next level.Thanks for listening! We'd LOVE if you left us a review!Connect with Christa on Instagram HERE!Enjoy a free 20-min training on adding $50k in income from products HERE!Apply for Uncapped HERE!

Wedding photographer Jazmin Andrade joins the IDOIQ Podcast for her first podcast ever—with her husband Miguel along for moral support—and shares how a simple point-and-shoot gift turned into a full photography business. Jazmin talks through her path from early low-budget bookings to confidently charging what she's worth, how styled shoots and workshops helped her level up, and why she prioritizes customer experience as much as the photos themselves.They nerd out on favorite engagement photo locations around Northwest Arkansas (hello, Crystal Bridges and Tanyard Creek) and Jasmine's favorite venue to shoot (Horsehead Lake Lodge). Plus, they fire through a fun rapid-fire “this or that” wedding game—first looks, adults-only receptions, sparkler exits (hard pass), photo booths, ceremony timing, and whether couples should spend more on food or entertainment. If you're planning a wedding or hiring a photographer, this episode is a practical, funny, and encouraging look at what makes wedding photos feel real—and what makes vendors unforgettable.For More Info: https://www.jazminandrade.com/

What happens when business partners don't plan for the unexpected? In this episode of From Busy to Rich, host Wes Young and co-host Justin Lakin tackle a complex but critical aspect of estate planning: what happens to a business when one partner passes away, and how to avoid the unintended consequences that can follow. Wes shares real-life stories of business owners who lacked buy-sell agreements, revealing how the absence of clear planning can lead to friction, stalled growth, and strained family dynamics. The conversation expands beyond logistics to explore how business owners can intentionally pass down values, expectations, and vision, creating not just an inheritance but a living heritage. What to expect from their conversation: How to structure a business-focused estate planning conversation Common planning gaps that lead to family conflict or business strain Buy-sell agreements, key person insurance, and optional property agreements How to turn business planning into a tool for heritage and leadership Resources: Submit your podcast question here! Transform your practice! Previous Episodes of Interest: The New Client Experience: Location The New Client Experience: Expectation The New Client Experience: Direction - Increasing Family Bank Velocity The New Client Experience: Direction - Unleashing Human Potential Other Listening Platforms: Listen on Apple Podcasts Stream on Spotify Watch on YouTube Connect with Us: Instagram X Facebook LinkedIn Youtube Wes Young Live Website

In this episode, Libby sits down with transition expert Shelby to unpack the increasingly complex landscape of advisor independence. With more channels, platforms, and business models than ever before, many advisors feel the pull to explore new options — but don't know where to start. Together, they walk through how to think strategically about change, avoid costly missteps, and design a transition that truly supports your long-term vision

Can transformation expertise unlock a new level of leadership?In this week's episode of the Only Constant, our guest Hiren Dalal joins Nellie Wartoft to explore the mindset transformation leaders bring to the table, why change management can't be an afterthought across the business, and how to embed continuous improvement into every role without burning people out.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for Leading Change (ECLC)⁠⁠⁠⁠⁠⁠⁠⁠nellie@tigerhall.com

Most wedding pros believe the client journey wraps up when the event is over, but in this episode, I'm breaking down why that mindset is leaving referrals, trust, and long-term growth on the table. I walk you through the entire client journey—from the very first website click and inquiry email, all the way to post-wedding follow-ups, reviews, and referrals that can fuel your business for years. We talk about why client experience is the marketing you don't have to pay for, and how intentional touchpoints can set you apart in an increasingly saturated market.I also share real, behind-the-scenes examples from my years as a planner—what actually worked, what I systemized, and how small but thoughtful moments created massive loyalty. From pre-booking communication and onboarding to gifting, check-ins, and offboarding, this episode is about designing a client experience that builds confidence, eases stress, and keeps you top of mind long after the wedding is over. If you've ever wondered where the gaps might be in your process—or why past clients aren't sending referrals—this conversation will help you see your business through a completely new lens.I would love to connect on Facebook: https://www.facebook.com/JenTaylorConsulting/ & Instagram: https://www.instagram.com/jentaylorconsulting/!Resources Mentioned:Book a Free Business AuditShow notes available at: https://jentaylorconsulting.com/design-your-wedding-business-podcast/

In this episode of the Builders of Authority Podcast, I sit down with Ashley Fitzgerald of Studio Epik to talk about building authority through branding, leadership, and systems.We break down why most business owners struggle with control, how processes actually create freedom, and why brand consistency matters more than chasing short term leads. Ashley shares lessons from scaling multiple brands, hiring the right team, and creating a client experience that drives referrals and long term growth.If you are an entrepreneur or contractor looking to build a business that lasts, this episode delivers practical insight you can apply immediately.Connect with Studio EpikWebsite: www.studioepik.comFB: https://www.facebook.com/epikdesignandbuildConnect with Builders of AuthorityWebsite: https://buildauthority.comFREE Facebook Group: https://www.facebook.com/groups/7685392924809322BOA Mastermind: https://buildauthority.co/order-form-mastermindGoHighLevel Extended 30-day Free Trial w/TONS of Personal Branding Bonuses: http://gohighlevel.com/adammcchesney

In this engaging conversation, Christina and Richart Ruddie explore the journey of entrepreneurship, the importance of taking action over excessive planning, and the role of mentorship in shaping careers. Rich shares his insights on defining success, the significance of gratitude, and the attributes that contribute to success in business. They discuss the challenges and rewards of building company culture, the dynamics of remote work, and the qualities that make employees successful. The conversation concludes with Rich's thoughts on leadership and the importance of human connection in today's world.About The Guest: Richart Ruddie is the founder and CEO of Captain Compliance a data privacy and compliance software company that protects businesses large and small from privacy litigation risks while building trust with their end users. Connect with him on Linkedin.If you enjoyed this episode, make sure and give us a five star rating  and leave us a comment on iTunes, Podcast Addict, Podchaser and Castbox about what you'd like us to talk about that will help you realize that at any moment, any day, you too can decide, it's your turn! 

In this episode, Libby sits down with Mando to unpack how financial advisors can intentionally use LinkedIn as a repeatable marketing and prospecting system. They dive into what actually works, what most advisors get wrong, and why consistency, clarity, and relevance matter far more than chasing the latest algorithm trend. This conversation is a behind-the-scenes look at how one advisor built a thriving practice by treating social media like a real business development strategy, not a side project.

Most businesses don't stall before the sale, they stall after it. In today's episode, Lori continues the Client Journey Series with two stages that determine whether trust strengthens or disappears: Convert and Experience. Convert is not about convincing someone to buy. It's about stabilizing the decision, setting clear expectations, and helping a new client feel steady enough to move forward without second-guessing. Then Lori breaks down why Experience is not what you deliver, it's how your clients feel while working with you. When communication is clear and progress is acknowledged, clients feel safe, confident, and capable. When it's not, even strong results can feel disappointing. You'll also hear how these stages shift across the four business phases (Figure It Out, Work It Out, Rock It Out, Boss It Out) so you can design a process that creates momentum, referrals, and repeat business. What You'll Learn How to turn the post-sale moment into a trust-building orientation that prevents hesitation and drop-off How to design a client experience that reduces friction and increases retention and referrals How Convert and Experience should evolve based on your current stage of business growth   Schedule your Profitable Path Blueprint call.  If you're considering working together and want to see if it's a fit, book a Profitable Path Blueprint Call. It's a simple, no-pressure conversation to decide whether working together makes sense.    Resources: Click HERE to receive your free gift - Get Clients to Say "YES!" The Ultimate Social Proof Checklist Every Business Needs to Build Trust and Boost Sales   Join Lori's private Facebook group - The Midlife Business Academy. A Facebook group for The Typewriter Generation!  A community to share business growth strategies that work for us! Join now!     Connect with Lori Follow me on social media - grab other free resources of book a call - it's all right here!

In this episode of the Contractor Growth Network Podcast, Logan sits down with Andrew Nuhfer, founder of AKN Interiors, to unpack how clear communication, structured systems, and expectation-setting fuel high-end remodeling growth. Andrew shares how he's scaled AKN Interiors to over $3M annually while running 15–20 active projects—without sacrificing the client experience. From pre-construction planning and interior design collaboration to daily logs, scheduling, and post-project follow-ups, this episode breaks down what it actually looks like to run a modern, client-first remodeling operation. If you're looking to reduce friction, avoid misaligned expectations, and build a repeatable communication process your team and clients can trust, this conversation is packed with real-world insight.

Christina Lecuyer is kicking off 2026 with a grounded, refreshing perspective: no New Year's resolutions, no hustle, and no pressure to have it all figured out by January 1.Recorded just before Christmas, this episode shares how Christina is approaching 2026 with intention, flexibility, and a deep focus on mindset over rigid strategy. She reminds listeners that real change doesn't need a specific date and that you can decide to start fresh on any random Tuesday, whenever it actually feels aligned.Christina breaks down what truly drives long-term success in business and life: consistency, accountability, self-trust, and the ability to move through mindset blocks quickly. She also pulls back the curtain on what she's seeing with her clients heading into 2026, how they're avoiding burnout, regulating their nervous systems, and creating businesses that allow them to work less while making more.If you enjoyed this episode, make sure and give us a five star rating  and leave us a comment on iTunes, Podcast Addict, Podchaser and Castbox about what you'd like us to talk about that will help you realize that at any moment, any day, you too can decide, it's your turn! 

What happens after the estate plan is written? In this episode of From Busy to Rich, host Wes Young and co-host Justin Lakin unpack the essential conversations financial advisors must lead during the Direction Phase, especially those around inheritance, legacy, and the deeper meaning of heritage. Wes shares powerful stories contrasting the Vanderbilt and Rockefeller family legacies, offering real-world examples of how planning, or lack thereof, can shape generational outcomes. Together, Justin and Wes break down their team's meeting structure, tools like Planning Shepherd, and how they help clients visualize the impact of estate decisions on income and legacy. What to expect from their conversation: The difference between inheritance (assets) and heritage (values and vision) How to present estate flow and income replacement scenarios A repeatable meeting format for guiding estate and heritage discussions Creative ways to help clients build a living “Family Constitution” Resources: Submit your podcast question here! Previous Episodes of Interest: The New Client Experience: Location The New Client Experience: Expectation The New Client Experience: Direction - Increasing Family Bank Velocity Other Listening Platforms: Listen on Apple Podcasts Stream on Spotify Watch on YouTube Connect with Us: Instagram X Facebook LinkedIn Youtube Wes Young Live Website

Hiring doesn't have to feel risky, chaotic, or overwhelming—but for many advisors, it does. In this episode, Libby breaks down why hiring the wrong way is one of the biggest drivers of stress, frustration, and team dysfunction in advisory firms. Whether you're actively hiring or just thinking ahead, this conversation will help you step into your role as CEO, clarify what your business truly needs, and design a team structure that actually supports growth instead of creating more work. In this episode, you'll learn:Why hiring a person before defining the role often leads to burnout, confusion, and poor performanceHow to use a simple org chart exercise to identify role gaps, overlaps, and misaligned responsibilitiesThe difference between stewarding people and stewarding results—and how great leaders balance bothWhy more help isn't always the answer, and when clarity and systems matter more than another hireHow defining roles creates better onboarding, stronger accountability, and clearer growth paths for your teamHiring well starts long before interviews and job descriptions. When you design roles intentionally and align them with your vision, hiring becomes less stressful and far more effective. This episode will help you slow down, think like a CEO, and build a team that makes your business feel easier to run—not harder.Learn more about Claire's hiring process HERE!Learn more about the Group Coaching & Mastermind HERE! Check out The First 100 Days Course: The Advisor's Blueprint for a Remarkable Client Experience HERE!Learn more about Asset-Map financial planning software HERE! Learn more about our sponsor Beemo Automation HERE! Check out the Efficient Advisor YouTube Channel HERE!Connect with Libby on LinkedIn HERE!Successful businesses don't get built alone. You need community! You need collaboration! Join us in The Efficient Advisor Community on Facebook.

In this heartfelt and honest episode, Dee Davidson, Functional Health Practitioner, sits down with her client Lori to talk about what it's really like to work together — and what makes Dee's approach different from the conventional health experience so many women are used to.Lori shares her journey from feeling confused, overwhelmed, and unsure of what to eat or do to gaining clarity through personalized functional lab testing and data-driven support. Instead of guessing or following generic advice, Lori explains how seeing her own results helped her understand why her body was struggling — and how that insight changed everything.Through targeted testing and individualized guidance, Lori experienced meaningful shifts in:Energy levelsSleep (finally sleeping like a baby)Mood and overall joyConfidence in food and daily choicesThis episode highlights how functional lab testing provides personalized data, not opinions — and why that level of insight can be life-changing when you've been stuck in trial-and-error mode for years.Lori also shares what it felt like to finally feel supported, heard, and guided with a clear plan — and why working with Dee felt different from other approaches she had tried in the past.In This Episode, You'll Hear:Why Lori felt stuck before functional testingHow personalized data replaced confusion with clarityThe impact of targeted support on energy, sleep, and joyWhat makes Dee's functional approach differentWhy “doing all the right things” doesn't work without understanding root causesThis episode is for anyone who feels overwhelmed by conflicting health advice and is craving clear answers, real support, and sustainable results.Be sure to subscribe for more real conversations around hormones, healing, and root-cause health.Schedule a session with Dee HEREConnect with Dee on InstagramGoogle ReviewsMedical DisclaimerThis podcast is for educational and informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. The information shared is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified healthcare provider with any questions regarding a medical condition, medications, or health decisions.

Sponsors:◦ Visit Buildertrend to get a 60-day money-back guarantee on your Buildertrend account◦ Marvin Windows and Doors◦ Sub-Zero Wolf Cove Showroom PhoenixConnect with Kali Sudbrook:◦ https://beachsidegyms.com ◦ https://www.instagram.com/beachsidecustomgyms ◦ https://www.instagram.com/kalithecontractor Connect with Brad Leavitt:Website | Instagram | Facebook | Houzz | Pinterest | YouTube

In this Efficient Friday episode, Libby speaks directly to advisors who have spent the year learning, consuming content, and gathering ideas, but now need a clear path to action. She challenges you to stop over-educating and start implementing by creating intentional space on your calendar to actually get things done as you plan for 2026

Client experience must be provided in the most convenient and fulfilling way, not only for clients themselves but also for the business owner. For our New Year episode, Michelle Weinstein sits down with QuickBooks wizard Debra Kilsheimer, who shares how they created a Disney-like customer service. She explains how she treats accountants and bookkeepers with utmost respect and closeness as she helps turn their goals into reality. Debra also talks about achieving millions in revenue even with just a "two-and-a-half" team and how she set prices for her subscriptions while considering the real-life circumstances of her clients.

In this episode of Head, Heart, and Boots, Brandon and I dig into one of the most overlooked drivers of growth in service businesses: the client experience. Sparked by a frustrating real-world story, we unpack how even well-intentioned teams can slowly erode trust through poor communication, missed expectations, and a lack of follow-through - and why those failures compound over time. We talk candidly about how competition in restoration and home services is changing, why today's customers are more informed and more skeptical than ever, and how growth, PE-backed operators, and higher deductibles are raising the bar for professionalism across the industry. From engineering a client experience instead of relying on heroics, to setting expectations early, owning the hard parts of the process, and designing workflows that protect trust, this episode is a practical reminder that growth doesn't come from doing more work - it comes from doing the work better. If you're a business owner or leader trying to scale without sacrificing reputation, referrals, or sanity, this conversation is a must-listen. Hope you enjoy. Chris Why You Should Listen [00:02:45] How a single bad customer experience exposed the quiet ways service quality erodes - even inside well-run companies [00:06:09] Why growth, higher deductibles, and more sophisticated competitors are forcing service businesses to rethink how they win and retain clients [00:09:45] How poor communication and unmanaged expectations turn customers into project managers - and destroy trust in the process [00:18:08] Why engineering a client experience beats relying on individual heroics — and how workflows protect both customers and teams [00:29:27] How setting expectations early, telling clients the hard truths, and embracing friction can actually become your biggest competitive advantage Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn't a paid plug. It's real talk from the front lines. If you've ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight's Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren't “life coaches.” They're former restoration owners who've lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They've vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don't need to figure this stuff out alone. If you're serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who've sat in your chair, survived the fires, and built systems that actually work.

Most producers say they want to dominate 2026, yet many are still waiting for permission. Waiting for the “right time” to invest in themselves. Waiting to see if someone else will sign off on it. That mindset quietly keeps people stuck—and it's far more common than most want to admit.In this episode, I sit down with my client and friend, Andy Neary, for an honest, no-fluff conversation about what actually holds high performers back. We talk about why driven professionals often struggle with self-worth, why chasing a “guaranteed ROI” can sabotage momentum, and how confidence isn't something you wait to feel—it's something you build by consistently showing up for yourself.This is a real conversation about responsibility, ownership, and what it takes to stop playing small as the new year approaches.About The Guest: Andy Neary is a speaker, author, podcast host, and coach dedicated to helping professionals build the mindset, habits, and strategies needed to excel in business and life. A former professional baseball player in the Milwaukee Brewers organization, Andy leveraged discipline, unshakeable drive, and consistent daily habits to succeed at the highest level — despite being undersized for his position. Andy Neary - Speaker, Author, ConsultantToday, he applies those same lessons off the field through Complete Game Consulting, a coaching and training company he founded in 2019, where he advises insurance professionals and agencies on mindset, marketing, branding, and performance. Andy is also host of Bullpen Sessions, a podcast for driven professionals focused on mindset and tactics for success. He's a contributing author to the Amazon best-selling book Breaking Through the Status Quo and is a sought-after keynote speaker for events and podcasts. Andy lives in south-central Wisconsin.If you enjoyed this episode, make sure and give us a five star rating  and leave us a comment on iTunes, Podcast Addict, Podchaser and Castbox about what you'd like us to talk about that will help you realize that at any moment, any day, you too can decide, it's your turn! 

In this episode, Libby Greiwe of The Efficient Advisor shares a candid and powerful conversation about building a successful advisory business without sacrificing your life, values, or well-being. From working through burnout to redefining success on her own terms, Libby opens up about resilience, boundaries, and what it really takes to create a business that supports the life you want. This episode is packed with honest reflections, practical wisdom, and encouragement for advisors who want more than just growth for growth's sake

As the year wraps up, we are replaying some of our favorite conversations from 2025, including this one!AI can create immersive, human-centric experiences that not only drive sales but also foster enduring brand relationships in a rapidly evolving market. Today we're going to talk about how AI-driven personalization allows retailers to move beyond generic experiences, crafting unique interactions that resonate with individual preferences and behaviors, thereby enhancing customer satisfaction and loyalty. I'm thrilled to be joined by Noah Zamansky, Vice President of Product, Tech and Design, Client Experience at Stitch Fix here at eTail Boston. About Noah Zamansky Noah Zamansky is VP of Product, Client Experience at Stitch Fix He was previously with eBay where he was the Senior Director of Product Management for Fashion & Vertical Experiences. Noah is a seasoned leader who has shaped product vision, strategy and experience as well as helped launch new lines of business. He is a strong collaborator with an ability to bring stakeholders and perspectives together to create the best result.  Noah Zamansky on LinkedIn: https://www.linkedin.com/in/nzamansky/ Resources Stitch Fix: https://www.stitchfix.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Ready to grow your clientele & revenue? Download "The 20 Client Generators" PDF now and get instant access to strategies that will fill your calendar with potential clients. No complicated tech, no lengthy processes—just real strategies that work. https://info.patrigsby.com/20-client-generators Do you want to stop chasing leads and start attracting them instead? Get Instant Access To The Weekly Client Machine For Just $5.00! https://patrigsby.com/weeklyclientmachine Get Your FREE Copy of Pat's Fitness Entrepreneur Handbook! https://patrigsby.com/feh  --- 7 Steps to Becoming a Successful Business Owner In today's episode, we dive into the 'Wealthy Owner Path,' exploring the commonalities among successful business owners. Over the last year, we've seen remarkable achievements from our Boardroom and Project 500 participants. I'll walk you through seven universal steps to help you clarify your service, activate your assets, systemize operations, transition from operator to owner, focus on growth numbers, maintain consistency, and lead effectively. Whether you're a gym owner, sports performance business owner, or any business owner, these principles will guide you toward building a successful and sustainable business. 00:00 Introduction and Overview 00:10 Success Stories and Commonalities 01:32 Seven Steps to Success 01:42 Step 1: Clarity in Business 03:35 Step 2: Activating Existing Assets 05:18 Step 3: Systemizing Operations 07:07 Step 4: Embracing the Owner Role 08:36 Step 5: Focusing on Key Numbers 10:08 Step 6: Consistency in Marketing and Client Experience 11:17 Step 7: Leading the Business 14:01 Conclusion and Final Thoughts

In this year-end episode, Christina sits down with her husband Nathan Salter for an honest reflection on the year—what challenged them, what surprised them, and what ultimately changed them.They talk candidly about navigating uncertainty in business, the mindset shifts that mattered most, and lessons learned around hiring, leadership, and decision-making. The conversation also goes personal, touching on health, mental well-being, and the importance of support, trust, and communication in both marriage and work.This episode is about growth—professionally and personally—and what it really looks like to build a life and business together while staying present along the way. If you enjoyed this episode, make sure and give us a five star rating  and leave us a comment on iTunes, Podcast Addict, Podchaser and Castbox about what you'd like us to talk about that will help you realize that at any moment, any day, you too can decide, it's your turn!