Podcasts about QA

The Rage Select Podcast CAN'T STOP AND WON'T STOP as Amanda and Jeff discuss last week's Nintendo Partner Direct, as well as all the news of the week and much, MUCH MORE! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode607.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

北美商業佈局，長榮航空與您一起開拓！10/3起 全新直飛航線達拉斯盛大啟航，立即查看航班： https://fstry.pse.is/7yc2at —— 以上為 KKBOX 與 Firstory Podcast 廣告 —— 大罷免大失敗，這些心情你也有嗎？我們一起聊聊｜法客電台 Video Podcast EP26 https://youtu.be/K2oBlEFrXLg （影片版請見法客電台YT頻道） 2025 法客面對面｜特別場｜8月 台南場 買票：https://plainlaw.oen.tw/events/30XocHPJfttkgGbIbo4xDxIkMCl 8/16（六）13:30 開放入場，活動時間預計90-120分鐘（含QA） 地點：臺南安平雅樂軒酒店 2樓 策略會議室（台南市安平區光州路108號2樓） --- 本集節目我們三位主持人從大罷免的失敗切入，聊聊這次事件帶給大家的各種心情與反思，也誠實面對支持者的挫敗感。討論內容包含民主社會如何面對選舉結果、不同選區結構與選民行為的變化，以及罷免運動中動員力與策略上的得失。我們也分享公民團體經驗、如何在失敗中復盤，以及如何安慰自己、陪伴彼此走過情緒低潮。希望這一集能陪你一起釐清情緒、重新整理步伐，找到面對未來的力量。 重點段落： * 大罷免事件的社會氛圍與各方情緒 * 民主制度下的輸贏與接受 * 投票結構、選區搖擺及動員力觀察 * 公民團體的戰略反思與經驗分享 * 如何從失敗中學習與陪伴彼此 加入會員，支持節目： https://open.firstory.me/user/ckudnw7fn4tqg0870axzgirva 留言告訴我你對這一集的想法： https://open.firstory.me/user/ckudnw7fn4tqg0870axzgirva/comments ---

挺你所想！與你一起生活的銀行 中國信託行動銀行APP 全新推出「交易中安全提示」防詐騙功能 開啟後，轉帳的同時也在通話，會自動跳出貼心提醒，力挺你的金融安全 防護再進化，交易好安心！ 馬上下載「中國信託行動銀行APP」 https://sofm.pse.is/7y4wff －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

In today's episode I was joined by Ashley Argiras, VP of Quality at Recursion.I really wanted to speak to Ashley because she's helping redefine what quality leadership looks like in a tech-enabled, platform biotech - and she's doing it by shifting how people think, not just how they work.Ashley's journey into science started in high school - not in a lab, but making ice cream during chemistry class. That moment sparked a lifelong curiosity that took her to Indiana University, and eventually into clinical research. She began her career as a CRA at Eli Lilly, where she visited trial sites and became the first line of quality, working hands-on with investigators to ensure patient safety and protocol integrity.That experience gave her a real-world understanding of what quality means at the ground level, and it's shaped the way she leads today: rooted in purpose, driven by questions, and always looking for better ways to serve patients.We talk about the following:

In this episode of Future Fuzz, Justin is joined by Katie Desmond, Chief Revenue Officer and Partner at iMarc, a full-service digital agency with a 27-year legacy and one of the highest client retention rates in the industry. Katie shares how her agency leverages AI not for novelty but for real operational impact - from streamlining translation and content optimization to accelerating B2B research cycles. She also dives into the evolving expectations of B2B buyers, the importance of authenticity in digital marketing, and why relationships and strategic insights remain irreplaceable - even in an AI-driven age.Guest BioKatie Desmond is the Chief Revenue Officer and Partner at iMarc, a premier digital agency with over 35 employees and clients ranging from Marriott to JetBlue. With a background in business development, account leadership, and project management, Katie is focused on helping brands achieve measurable results through strategic custom marketing solutions. She is a vocal advocate for using AI to enhance, not replace - human creativity and decision-making. Under her leadership, iMarc has sustained a 27-year reputation for client loyalty, innovation, and exceptional outcomes.TakeawaysAI should solve real problems, not be used for its own sake.Authenticity in B2B is more vital than ever, especially on platforms like LinkedIn.Buyers often make decisions before ever contacting a business.Entry-level marketing roles are shifting toward prompting and data analysis.Client retention depends on trust, results, and being the voice of the client.Cross-functional team collaboration builds long-term agency success.B2B is catching up to B2C in leveraging video and authenticity.Chapters 00:00 Welcome and Introduction to Katie Desmond 01:11 The Evolving CRO Role in the Age of AI 03:00 Real-World AI Use Cases at iMarc 04:38 Using AI to Optimize Internal Applications 06:08 QA and Human Oversight in AI Workflows 07:05 Budget Pressures and Efficiency in Client Work 08:37 Paid Media Trends and AI Optimization 09:36 B2B Buyer Behavior Has Changed Drastically 10:40 Using ZoomInfo to Detect Early Interest 12:03 Is the Traditional Sales Call Dead? 13:42 Future of Entry-Level Roles in AI Marketing 14:18 Voice Search and Longer Prompts 15:15 Authenticity and the Role of Video in B2B 17:51 B2C vs. B2B: Speed vs. Depth 20:05 Tips for High Client Retention 21:45 Polite Push-Pull with Clients Builds Trust 23:26 What Makes the iMarc Team DNA Special 25:30 Where to Find KatieLinkedIn⁠⁠⁠⁠⁠Follow ⁠Katie Desmond ⁠on LinkedIn⁠Follow ⁠Justin Campbell ⁠on LinkedIn

Simon Davis, founder of GOAT Gaming and Mighty Bear Games, joins Sam to unpack how they're using Telegram, AI agents, and meme culture to scale Web3-native games.He breaks down their AI-powered assistant “Amy,” the technical challenges of building engaging agents, and how GOAT reached 6M+ users with Telegram-first distribution. They also discuss player retention, designing social-first games, and why the future belongs to AI-native studios using crypto as the default payment layer.Whether you're a builder, gamer, or curious founder—this episode is packed with Web3 insights.Key Timestamps[00:00:00] Intro: Simon from GOAT Gaming joins to talk AI, gaming, and Web3.[00:01:00] Simon's Background: From music to QA to founding Mighty Bear Games.[00:02:00] Early Crypto Journey: Buying BTC in 2015 and going full-time Web3 in 2021.[00:03:00] Why Telegram?: 6M players through native distribution and UX.[00:05:00] Retention vs Airdrop Farming: The difference between community and extractors.[00:06:00] Amy the AI Agent: How she engages players with chat-native games and events.[00:07:00] Launching Grand Theft Pepe: A meme-inspired game with real NFTs.[00:08:00] Native vs Opportunistic Builds: What separates successful Telegram games.[00:10:00] Telegram Gaming 2.0: Shift from airdrop farming to social-first experiences.[00:12:00] Game Habits: Simon shares how he stays current across genres.[00:14:00] Designing Amy: From boring chatbot to a unique personality with narrative depth.[00:16:00] Gaming as Social Glue: Why players show up for people, not just gameplay.[00:17:00] Guardrails & Responsibility: Ethical design for AI agents in public spaces.[00:19:00] Rebuilding Today: How AI would change team size, speed, and funding approach.[00:20:00] Billion-Dollar Studios with 3 People?: Why it's not just possible—it's near.[00:21:00] AI x Crypto: Why LLMs and Web3 are natural complements for the agent economy.[00:23:00] Biggest Challenge: Hiring AI-native talent in a fast-changing world.[00:24:00] Final Ask: Try GOAT Gaming on Telegram, give feedback, and connect if you're building.ConnectCEO & Co-Founder: https://x.com/skilllevel7 Telegram Miniapp - https://t.me/goatgamingbot/goatgaming?startapp=src_Gens Telegram Community: https://t.me/goatgamingtribeTelegram Announcements: https://t.me/playgoatgamingTelegram AlphaGOATs Announcements: https://t.me/alphagoatsaiTwitter: https://x.com/playgoatgaming Website: https://goatgaming.com Discord: https://discord.gg/goatgaming YouTube: https://youtube.com/@playgoatgamingDisclaimerNothing mentioned in this podcast is investment advice and please do your own research. Finally, it would mean a lot if you can leave a review of this podcast on Apple Podcasts or Spotify and share this podcast with a friend.Be a guest on the podcast or contact us - https://www.web3pod.xyz/

Bret is joined by Andrew Tunall, the President and Chief Product Officer at Embrace, to discuss his prediction that we'll all start shipping non-QA'd code (buggier code in production) and QA will need to be replaced with better observability.

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挺你所想！與你一起生活的銀行 中國信託行動銀行APP 全新推出「交易中安全提示」防詐騙功能 開啟後，轉帳的同時也在通話，會自動跳出貼心提醒，力挺你的金融安全 防護再進化，交易好安心！ 馬上下載「中國信託行動銀行APP」 https://sofm.pse.is/7y36gr －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

Send us a text“We built Trax to solve the exact problems we faced on site — scattered QA, missed handovers, and endless duplication. It had to be practical, field-friendly, and built for rail” – Scott WalkerWe're excited to welcome Scott Walker, Co-founder of Railway Engineering Solutions (RES), to the latest episode of the Railway Transportation Systems podcast.Scott shares the journey behind Trax, the digital platform built by rail engineers, for rail engineers — solving real-world challenges in QA, compliance, and handover processes on major infrastructure projects.

Nothing can stop the WORLD FAMOUS Rage Select Podcast as Michael and Jeff discuss Jeff's mixed feelings about NATO membership, the implications of Michael's latest TV adventures, as well as ALL THE NEWS of the week! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode606.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

In January, 2022 today's guest, Mike Paciello, made his first appearance on Unstoppable Mindset in Episode 19. It is not often that most of us have the opportunity and honor to meet a real trendsetter and pioneer much less for a second time. However, today, we get to spend more time with Mike, and we get to talk about not only the concepts around web accessibility, but we also discuss the whole concept of inclusion and how much progress we have made much less how much more work needs to be done.   Mike Paciello has been a fixture in the assistive technology world for some thirty years. I have known of him for most of that time, but our paths never crossed until September of 2021 when we worked together to help create some meetings and sessions around the topic of website accessibility in Washington D.C.   As you will hear, Mike began his career as a technical writer for Digital Equipment Corporation, an early leader in the computer manufacturing industry. I won't tell you Mike's story here. What I will say is that although Mike is fully sighted and thus does not use much of the technology blind and low vision persons use, he really gets it. He fully understands what Inclusion is all about and he has worked and continues to work to promote inclusion and access for all throughout the world. As Mike and I discuss, making technology more inclusive will not only help persons with disabilities be more involved in society, but people will discover that much of the technology we use can make everyone's life better. We talk about a lot of the technologies being used today to make websites more inclusive including the use of AI and how AI can and does enhance inclusion efforts.   It is no accident that this episode is being released now. This episode is being released on July 25 to coincide with the 35th anniversary of the signing of the Americans With Disabilities Act which was signed on July 26, 1990. HAPPY BIRTHDAY ADA!   After you experience our podcast with Mike, I'd love to hear your thoughts. Please feel free to email me at michaelhi@accessibe.com to tell me of your observations. Thanks.     About the Guest:   Mike Paciello is the Chief Accessibility Officer at AudioEye, Inc., a digital accessibility company. Prior to joining AudioEye, Mike founded WebABLE/WebABLE.TV, which delivers news about the disability and accessibility technology market. Mike authored the first book on web accessibility and usability, “Web Accessibility for People with Disabilities” and, in 1997, Mr. Paciello received recognition from President Bill Clinton for his work in the creation of World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI). He has served as an advisor to the US Access Board and other federal agencies since 1992.   Mike has served as an international leader, technologist, and authority in emerging technology, accessibility, usability, and electronic publishing. Mike is the former Founder of The Paciello Group (TPG), a world-renowned software accessibility consultancy acquired in 2017 by Vispero. Ways to connect with Mike:   mpaciello@webable.com Michael.paciello@audioeye.com Mikepaciello@gmail.com     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet. Normally, our guests deal with the unexpected, which is anything that doesn't have to do with inclusion or diversity. Today, however, we get to sort of deal with both. We have a guest who actually was a guest on our podcast before he was in show 19 that goes all the way back to January of 2022, his name is Mike Paciello. He's been very involved in the whole internet and accessibility movement and so on for more than 30 years, and I think we're going to have a lot of fun chatting about what's going on in the world of accessibility and the Internet and and, you know, and but we won't probably get into whether God is a man or a woman, but that's okay, God is actually both, so we don't have to worry about that. But anyway, Mike, welcome to unstoppable mindset.   Mike Paciello ** 02:21 Yeah, Hey, Mike, thanks a lot. I can't believe has it really been already since today, six years since the last time I came on this? No, three, 320, 22 Oh, 2022, I for whatever I 2019 Okay, three years sounds a little bit more realistic, but still, it's been a long time. Thank you for having me. It's, it's, it's great to be here. And obviously, as you know, a lot of things have changed in my life since then. But, yeah, very   Michael Hingson ** 02:46 cool. Well, you were in show number 19. And I'm not sure what number this is going to be, but it's going to be above 360 so it's been a while. Amazing, amazing, unstoppable, unstoppable. That's it. We got to keep it going. And Mike and I have been involved in a few things together, in, in later, in, I guess it was in 20 when we do the M enabling Summit, that was 2021 wasn't it? Yeah, I think it was, I think it was the year before we did the podcast, yeah, podcast, 2021 right? So we were in DC, and we both worked because there was a group that wanted to completely condemn the kinds of technologies that accessibe and other companies use. Some people call it overlays. I'm not sure that that's totally accurate today, but we we worked to get them to not do what they originally intended to do, but rather to explore it in a little bit more detail, which I think was a lot more reasonable to do. So we've, we've had some fun over the years, and we see each other every so often, and here we are again today. So yeah, I'm glad you're here. Well, tell us a little about well, and I guess what we'll do is do some stuff that we did in 2022 tell us about kind of the early Mike, growing up and all that and what eventually got you into dealing with all this business of web accessibility and such. Yeah, thank you.   Mike Paciello ** 04:08 You know, I've tried to short this, shorten this story 100 times. Oh, don't worry. See if I get let's see if I can keep it succinct and and for the folks out there who understand verbosity and it's in its finest way for screen reader users, I'll try not to be verbose. I already am being   Michael Hingson ** 04:28 intermediate levels fine.   Mike Paciello ** 04:30 I came into this entire field as a technical writer trying to solve a problem that I kind of stumbled into doing some volunteer work for the debt the company that I then then worked for, a Digital Equipment Corporation, a software company, DEC software hardware company, back then, right back in the early 80s. And as a technical writer, I started learning at that time what was called Gen code. Eventually that morphed in. To what Goldfarb, Charles Goldfarb at IBM, called SGML, or standard, Generalized Markup Language, and that really became the predecessor, really gave birth to what we see on the web today, to HTML and the web markup languages. That's what they were, except back then, they were markup languages for print publications. So we're myself and a lot of colleagues and friends, people probably here, I'm sure, at bare minimum, recognized named George Kercher. George and I really paired together, worked together, ended up creating an international steer with a group of other colleagues and friends called the icad 22 which is 22 stands for the amount of elements in that markup language. And it became the adopted standard accessibility standard for the American Association of Publishers, and they published that became official. Eventually it morphed into what we today call, you know, accessible web development. It was the first instance by that was integrated into the HTML specification, I think officially, was HTML 3.1 3.2 somewhere in there when it was formally adopted and then announced in 1997 and at the World Wide Web Conference. That's really where my activity in the web began. So I was working at DEC, but I was doing a lot of volunteer work at MIT, which is where the W 3c was located at that particular time. And Tim Bursley, who a lot of people i Sir, I'm sure, know, the inventor of the web, led the effort at that time, and a few other folks that I work with, and.da Jim Miller, a few other folks. And we were, well, I wasn't specifically approached. Tim was approached by Vice President Gore and eventually President Clinton at that time to see if we could come up with some sort of technical standard for accessibility. And Tim asked if I'd like to work on it myself. Danielle, Jim, a few others, we did, and we came up that first initial specification and launched it as part of the Web Accessibility Initiative, which we created in 1997 from there, my career just took off. I went off did a couple of small companies that I launched, you know, my namesake company, the Paciello Group, or TPG, now called TPG IGI, yeah, yeah, which was acquired by vector capital, or this bureau back in 2017 so it's hard to believe that's already almost 10 years ago. No, yeah. And I've been walking in, working in the software, web accessibility field, usability field, writing fields, you know, for some pretty close to 45 years. It's 2025 40 years, I mean, and I started around 1984 I think it was 8384 when all this first   Michael Hingson ** 07:59 started. Wow, so clearly, you've been doing it for a while and understand a lot of the history of it. So how overall has the whole concept of web accessibility changed over the years, not only from a from a coding standpoint, but how do you think it's really changed when it comes to being addressed by the public and companies and so on.   Mike Paciello ** 08:26 That's a great question. I'd certainly like to be more proactive and more positive about it, but, but let me be fair, if you compare today and where web accessibility resides, you know, in the in the business value proposition, so to speak, and list the priorities of companies and corporations. You know, fortune 1000 fortune 5000 call whatever you whatever you want. Accessibility. Is there people? You could say section five way you could say the Web Accessibility Initiative, WCAG, compliance, and by and large, particularly technology driven, digital economy driven businesses, they know what it is. They don't know how to do it. Very rarely do they know how to do it. And even the ones that know how to do it don't really do it very well. So it kind of comes down to the 8020, rule, right? You're a business. Whatever kind of business you are, you're probably in more online presence than ever before, and so a lot of your digital properties will come under you know the laws that mandate usability and accessibility for people with disabilities today that having been said and more and more people know about it than ever before, certainly from the time that I started back in the you know, again, in the early, mid 80s, to where we are today. It's night and day. But in terms of prioritization, I don't know. I think what happens quite often is business value proposition. Decisions get in the way. Priorities get in the way of what a business in, what its core business are, what they're trying to accomplish, who they're trying to sell, sell to. They still view the disability market, never mind the blind and low vision, you know, market alone as a niche market. So they don't make the kind of investors that I, I believe that they could, you know, there's certainly, there are great companies like like Microsoft and and Google, Amazon, Apple, you know, a lot of these companies, you know, have done some Yeoman work at that level, but it's nowhere near where it should be. It just absolutely isn't. And so from that standpoint, in where I envision things, when I started this career was when I was in my 20 somethings, and now I'm over now I'm over 60. Well over 60. Yeah, I expected a lot more in, you know, in an internet age, much, much more.   Michael Hingson ** 11:00 Yeah, yeah. Well, it's it's really strange that so much has happened and yet so much hasn't happened. And I agree with you, there's been a lot of visibility for the concept of accessibility and inclusion and making the the internet a better place, but it is so unfortunate that most people don't know how to how to do anything with it. Schools aren't really teaching it. And more important than even teaching the coding, from from my perspective, looking at it more philosophically, what we don't tend to see are people really recognizing the value of disabilities, and the value that the market that people with disabilities bring to the to the world is significant. I mean, the Center for Disease Control talks about the fact that they're like up to 25% of all Americans have some sort of disability. Now I take a different approach. Actually. I don't know whether you've read my article on it, but I believe everyone on the in the in the world has a disability, and the reality is, most people are light dependent, but that's as much a disability as blindness. Except that since 1878 when Thomas Edison invented the light bulb. We have focused nothing short of trying to do everything we can to improve light on demand for the last 147 years. And so the disability is mostly covered up, but it's still there.   Mike Paciello ** 12:37 You know, yeah, and I did read that article, and I couldn't agree with you more. In fact, I personally think, and I actually have my own blog coming out, and probably later this month might be early, early July, where I talk about the fact that accessibility okay and technology really has been all along. And I love the fact that you call, you know, you identified the, you know, the late 1800s there, when Edison did the the light bulb, Alexander Graham Bell came up with, you know, the telephone. All of those adventures were coming about. But accessibility to people with disabilities, regardless of what their disability is, has always been a catalyst for innovation. That was actually supposed to be the last one I was going to make tonight. Now it's my first point because, because I think it is exactly as you said, Mike, I think that people are not aware. And when I say people, I mean the entire human population, I don't think that we are aware of the history of how, how, because of, I'm not sure if this is the best word, but accommodating users, accommodating people with disabilities, in whatever way, the science that goes behind that design architectural to the point of development and release, oftentimes, things that were done behalf of people with disabilities, or for People with disabilities, resulted in a fundamental, how's this for? For an interesting term, a fundamental alteration right to any other you know, common, and I apologize for the tech, tech, tech language, user interface, right, right? Anything that we interact with has been enhanced because of accessibility, because of people saying, hey, if we made this grip a little bit larger or stickier, we'll call it so I can hold on to it or softer for a person that's got fine motor dexterity disabilities, right? Or if we made a, you know, a web browser, which, of course, we have such that a blind individual, a low vision individual, can adjust the size of this, of the images and the fonts and things like that on a web page, they could do that unknown. Well, these things now. As we well know, help individuals without disabilities. Well, I'm not much, right, and I, again, I'm not speaking as a person beyond your characterization that, hey, look, we are all imperfect. We all have disabilities. And that is, that is absolutely true. But beyond that, I wear glasses. That's it. I do have a little hearing loss too. But you know, I'm finding myself more and more, for example, increasing the size of text. In fact, my note, yes, I increase them to, I don't know they're like, 18 point, just so that it's easier to see. But that is a common thing for every human being, just like you said.   Michael Hingson ** 15:36 Well, the reality is that so many tools that we use today come about. And came about because of people with disabilities. Peggy Chung Curtis Chung's wife, known as the blind history lady, and one of the stories that she told on her first visit to unstoppable mindset, which, by the way, is episode number five. I remember that Peggy tells the story of the invention of the typewriter, which was invented for a blind countist, because she wanted to be able to communicate with her lover without her husband knowing about it, and she didn't want to dictate things and so on. She wanted to be able to create a document and seal it, and that way it could be delivered to the lever directly. And the typewriter was the result of   Mike Paciello ** 16:20 that? I didn't know that. I will definitely go back. I just wrote it down. I wrote down a note that was episode number five, yeah, before with Curtis a couple of times, but obviously a good friend of ours, yeah, but I yeah, that's, that's, that's awesome.   Michael Hingson ** 16:37 Well, and look at, I'll tell you one of the things that really surprises me. So Apple was going to get sued because they weren't making any of their products accessible. And before the lawsuit was filed, they came along and they said, we'll fix it. And they did make and it all started to a degree with iTunes U but also was the iPhone and the iPod and so on. But they they, they did the work. Mostly. They embedded a screen reader called Voiceover in all of their operating systems. They did make iTunes you available. What really surprises me, though is that I don't tend to see perhaps some things that they could do to make voiceover more attractive to drivers so they don't have to look at the screen when a phone call comes in or whatever. And that they could be doing some things with VoiceOver to make it more usable for sighted people in a lot of instances. And I just don't, I don't see any emphasis on that, which is really surprising to me.   Mike Paciello ** 17:38 Yeah, I totally agree. I mean, there are a lot of use cases there that you go for. I think Mark Rico would certainly agree with you in terms of autonomous driving for the blind, right? Sure that too. But yeah, I definitely agree and, and I know the guy that the architect voiceover and develop voiceover for Apple and, boy, why can I think of his last name? I know his first name. First name is Mike. Is with Be My Eyes now and in doing things at that level. But I will just say one thing, not to correct you, but Apple had been in the accessibility business long before voice over Alan Brightman and Gary mulcher were instrumental towards convincing, you know, jobs of the importance of accessibility to people with disabilities,   Michael Hingson ** 18:31 right? But they weren't doing anything to make products accessible for blind people who needed screen readers until that lawsuit came along. Was   Mike Paciello ** 18:40 before screen readers? Yeah, that was before,   Michael Hingson ** 18:43 but they did it. Yeah. The only thing I wish Apple would do in that regard, that they haven't done yet, is Apple has mandates and requirements if you're going to put an app in the App Store. And I don't know whether it's quite still true, but it used to be that if your app had a desktop or it looked like a Windows desktop, they wouldn't accept it in the app store. And one of the things that surprises me is that they don't require that app developers make sure that their products are usable with with VoiceOver. And the reality is that's a it doesn't need to be a really significantly moving target. For example, let's say you have an app that is dealing with displaying star charts or maps. I can't see the map. I understand that, but at least voiceover ought to give me the ability to control what goes on the screen, so that I can have somebody describe it, and I don't have to spend 15 or 20 minutes describing my thought process, but rather, I can just move things around on the screen to get to where we need to go. And I wish Apple would do a little bit more in that regard.   Mike Paciello ** 19:52 Yeah, I think that's a great a great thought and a great challenge, if, between me and you. Yeah, I think it goes back to what I said before, even though we both see how accessibility or accommodating users with disabilities has led to some of the most incredible innovations. I mean, the Department of Defense, for years, would integrate people with disabilities in their user testing, they could better help, you know, military soldiers, things like that, assimilate situations where there was no hearing, there was they were immobile, they couldn't see all, you know, all of these things that were natural. You know, user environments or personas for people with disabilities. So they led to these kind of, you know, incredible innovations, I would tell you, Mike, I think you know this, it's because the business value proposition dictates otherwise.   Michael Hingson ** 20:55 Yeah, and, well, I guess I would change that slightly and say that people think that the business proposition does but it may very well be that they would find that there's a lot more value in doing it if they would really open up their minds to looking at it differently. It's   Mike Paciello ** 21:10 kind of, it's kind of like, it's tough. It's kind of like, if I could use this illustration, so to speak, for those who may not be religiously inclined, but you know, it's, it's like prophecy. Most people, you don't know whether or not prophecy is valid until years beyond, you know, years after. And then you could look back at time and say, See, it was all along. These things, you know, resulted in a, me, a major paradigm shift in the way that we do or don't do things. And I think that's exactly what you're saying. You know, if, if people would really look at the potential of what technologies like, you know, a voice over or, as you know, a good friend of mine said, Look, we it should be screen readers. It should be voice IO interfaces, right? That every human can use and interact with regardless. That's what we're really talking about. There's   Michael Hingson ** 22:10 a big discussion going on some of the lists now about the meta, Ray Ban, glasses, and some of the things that it doesn't do or that they don't do well, that they should like. It's really difficult to get the meta glasses to read completely a full page. I think there are ways that people have now found to get it to do that, but there are things like that that it that that don't happen. And again, I think it gets back to what you're saying is the attitude is, well, most people aren't going to need that. Well, the reality is, how do you know and how do you know what they'll need until you offer options. So one of my favorite stories is when I worked for Kurzweil a long time ago, some people called one day and they wanted to come and see a new talking computer terminal that that Ray and I and others developed, and they came up, and it turns out, they were with one of those initial organizations out of Langley, Virginia, the CIA. And what they wanted to do was to use the map the the terminal connected to their computers to allow them to move pointers on a map and not have to watch the map or the all of the map while they were doing it, but rather, the computer would verbalize where the pointer was, and then they could they could move it around and pin a spot without having to actually look at the screen, because the way their machine was designed, it was difficult to do that. You know, the reality is that most of the technologies that we need and that we use and can use could be used by so much, so many more people, if people would just really look at it and think about it, but, but you're right, they don't.   Mike Paciello ** 24:04 You know, it's, of course, raise a raise another good friend of mine. We both having in common. I work with him. I been down his office a few, more than few times, although his Boston office, anyway, I think he's, I'm not sure he's in Newton. He's in Newton. Yeah. Is he still in Newton? Okay. But anyway, it reminded me of something that happened in a similar vein, and that was several years ago. I was at a fast forward forward conference, future forward conference, and a company, EMC, who absorbed by Dell, I think, right, yes, where they all are. So there I was surprised that when that happened. But hey, yeah, yeah, I was surprised that compact bought depth, so that's okay, yeah, right. That HP bought count, right? That whole thing happened. But um, their chief science, chief scientist, I think he was a their CSO chief scientist, Doc. Came up and made this presentation. And basically the presentation was using voice recognition. They had been hired by the NSA. So it was a NSA right to use voice recognition in a way where they would recognize voices and then record those voices into it, out the output the transcript of that right text, text files, and feed them back to, you know, the NSA agents, right? So here's the funny part of that story goes up i i waited he gave his presentation. This is amazing technology, and what could it was like, 99% accurate in terms of not just recognizing American, English speaking people, but a number of different other languages, in dialects. And the guy who gave the presentation, I actually knew, because he had been a dec for many years. So in the Q and A Part I raised by hand. I got up there. He didn't recognize it a few years had gone by. And I said, you know, this is amazing technology. We could really use this in the field that I work in. And he said, Well, how's that? And I said, you know, voice recognition and outputting text would allow us to do now this is probably 2008 2009 somewhere in that area, would allow us to do real time, automated transcription for the Deaf, Captioning. And he looks at me and he he says, Do I know you? This is through a live audience. I said. I said, Yeah, Mark is it was. Mark said, So Mike gas yellow. He said, you're the only guy in town that I know that could turn a advanced, emerging technology into something for people with disabilities. I can't believe it. So that was, that was, but there was kind of the opposite. It was a technology they were focused on making this, you know, this technology available for, you know, government, obviously covert reasons that if they were using it and applying it in a good way for people with disabilities, man, we'd have been much faster, much further along or even today, right? I mean, it's being done, still not as good, not as good as that, as I saw. But that just goes to show you what, what commercial and government funding can do when it's applied properly?   Michael Hingson ** 27:41 Well, Dragon, naturally speaking, has certainly come a long way since the original Dragon Dictate. But there's still errors, there's still things, but it does get better, but I hear exactly what you're saying, and the reality is that we don't tend to think in broad enough strokes for a lot of the things that we do, which is so unfortunate,   Mike Paciello ** 28:03 yeah? I mean, I've had an old saying that I've walked around for a long time. I should have, I should make a baseball cap, whether something or T shirt. And it simply was, think accessibility, yeah, period. If, if, if we, organizations, people, designers, developers, architects, usability, people, QA, people. If everybody in the, you know, in the development life cycle was thinking about accessibility, or accessibility was integrated, when we say accessibility, we're talking about again, for users with disabilities, if that became part of, if not the functional catalyst, for technology. Man, we'd have been a lot further along in the quote, unquote value chains than we are today.   Michael Hingson ** 28:46 One of the big things at least, that Apple did do was they built voiceover into their operating system, so anybody who buys any Apple device today automatically has redundancy here, but access to accessibility, right? Which, which is really the way it ought to be. No offense to vispero and jaws, because they're they're able to fill the gap. But still, if Microsoft had truly devoted the time that they should have to narrate her at the beginning. We might see a different kind of an architecture today.   Mike Paciello ** 29:26 You know, I so I want to, by the way, the person that invented that wrote that code is Mike shabanik. That's his name I was thinking about. So Mike, if you're listening to this guy, just hi from two others. And if he's not, he should be, yeah, yeah, exactly right from two other mics. But so let me ask you this question, because I legitimately can't remember this, and have had a number of discussions with Mike about this. So VoiceOver is native to the US, right?   Michael Hingson ** 29:56 But no, well, no to to the to the to the. Products, but not just the US. No,   Mike Paciello ** 30:02 no, I said, OS, yes, it's native to OS, yeah, right. It's native that way, right? But doesn't it still use an off screen model for producing or, you know, translate the transformation of, you know, on screen to voice.   Michael Hingson ** 30:27 I'm not sure that's totally true. Go a little bit deeper into that for me.   Mike Paciello ** 30:34 Well, I mean, so NVDA and jaws use this off screen model, right, which is functionally, they grab, will they grab some content, or whatever it is, push it to this, you know, little black box, do all those translations, you know, do all the transformation, and then push it back so it's renderable to a screen reader. Okay, so that's this off screen model that is transparent to the users, although now you know you can get into it and and tweak it and work with it right, right? I recall when Mike was working on the original design of of nary, excuse me, a voiceover, and he had called me, and I said, Are you going to continue with the notion of an off screen model? And he said, Yeah, we are. And I said, Well, when you can build something that's more like what TV Raman has built into Emacs, and it works integral to the actual OS, purely native. Call me because then I'm interested in, but now that was, you know, 1520, years ago, right? I mean, how long has voiceover been around,   Michael Hingson ** 31:51 since 2007   Mike Paciello ** 31:54 right? So, yeah, 20 years ago, right? Just shy of 20 years, 18 years. So I don't know. I honestly don't know. I'm   Michael Hingson ** 32:02 not totally sure, but I believe that it is, but I can, you know, we'll have to, we'll have to look into that.   Mike Paciello ** 32:08 If anyone in the audience is out there looking at you, get to us before we find out. Let us we'll find out at the NFB   Michael Hingson ** 32:12 convention, because they're going to be a number of Apple people there. We can certainly ask, there   Mike Paciello ** 32:17 you go. That's right, for sure. James Craig is bound to be there. I can ask him and talk to him about that for sure. Yep, so anyway,   Michael Hingson ** 32:23 but I think, I think it's a very it's a valid point. And you know, the the issue is that, again, if done right and app developers are doing things right there, there needs to, there ought to be a way that every app has some level of accessibility that makes it more available. And the reality is, people, other than blind people use some of these technologies as well. So we're talking about voice input. You know, quadriplegics, for example, who can't operate a keyboard will use or a mouse can use, like a puff and zip stick to and and Dragon to interact with a computer and are successful at doing it. The reality is, there's a whole lot more opportunities out there than people think. Don't   Mike Paciello ** 33:11 I agree with that. I'm shaking my head up and down Mike and I'm telling you, there is, I mean, voice recognition alone. I can remember having a conversation with Tony vitality, one of the CO inventors of the deck talk. And that goes all the way back into the, you know, into the early 90s, about voice recognition and linguistics and what you know, and I know Kurzweil did a lot of working with Terry right on voice utterances and things like that. Yeah, yeah. There's, there's a wide open window of opportunity there for study and research that could easily be improved. And as you said, and this is the point, it doesn't just improve the lives of the blind or low vision. It improves the lives of a number of different types of Persona, disability persona types, but it would certainly create a pathway, a very wide path, for individuals, users without disabilities, in a number of different life scenarios.   Michael Hingson ** 34:10 Yeah, and it's amazing how little sometimes that's done. I had the pleasure a few years ago of driving a Tesla down Interstate 15 out here in California. Glad I wasn't there. You bigot, you know, the co pilot system worked. Yeah, you know, I just kept my hands on the wheel so I didn't very much, right? Not have any accidents. Back off now it worked out really well, but, but here's what's really interesting in that same vehicle, and it's something that that I find all too often is is the case if I were a passenger sitting in the front seat, there's so much that I as a passenger don't have access to that other passenger. Do radios now are mostly touchscreen right, which means and they don't build in the features that would make the touchscreen system, which they could do, accessible. The Tesla vehicle is incredibly inaccessible. And there's for a guy who's so innovative, there's no reason for that to be that way. And again, I submit that if they truly make the product so a blind person could use it. Think of how much more a sighted person who doesn't have to take their eyes off the road could use the same technologies.   Mike Paciello ** 35:35 You know, Mike, again, you and I are on the same page. I mean, imagine these guys are supposed to be creative and imaginative and forward thinking, right? Could you? Can you imagine a better tagline than something along the lines of Tesla, so user friendly that a blind person can drive it? Yeah? I mean this is, have you heard or seen, you know, metaphorically speaking, or that's okay, a an advertisement or PR done by any, any company, because they're all, all the way across the board, that hasn't featured what it can do to enhance lives of people with disabilities. Where it wasn't a hit. I mean, literally, it was, yeah, you see these commercials played over and over to Apple, Microsoft, Emma, I see McDonald's, Walmart. I mean, I could just name, name the one after another. Really, really outstanding. Salesforce has done it. Just incredible. They would do it, yeah. I mean, there is there any more human centric message than saying, Look what we've built and designed we're releasing to the masses and everyone, anyone, regardless of ability, can use it. Yeah, that, to me, is that's, I agree that's a good route, right for marketing and PR, good,   Michael Hingson ** 37:03 yeah. And yet they don't, you know, I see commercials like about one of the one of the eye injections, or whatever Bobby is, Mo or whatever it is. And at the beginning, the woman says, I think I'm losing sight of the world around me. You know that's all about, right? It's eyesight and nothing else. And I appreciate, I'm all for people keeping their eyesight and doing what's necessary. But unfortunately, all too often, we do that at the detriment of of other people, which is so unfortunate.   Mike Paciello ** 37:39 Yeah, you know again, not to, not to get off the subject, but one of my favorite books is rethinking competitive advantage, by Ram Sharon. I don't know if you know know him, but the guy is one of my heroes in terms of just vision and Business and Technology. And in this, this book, he wrote this a couple of years ago. He said this one this is his first rule of competition in the digital age. The number one rule was simply this, a personalized consumer experience, key to exponential growth. That's exactly you and I are talking about personally. I want to see interfaces adapt to users, rather than what we have today, which is users having to adapt to the interface.   Michael Hingson ** 38:32 Yeah, and it would make so much sense to do so. I hope somebody out there is listening and will maybe take some of this to heart, because if they do it right, they can have a huge market in no time at all, just because they show they care. You know, Nielsen Company did a survey back in 2016 where they looked at a variety of companies and consumers and so on. And if I recall the numbers right, they decided that people with disabilities are 35% more likely to continue to work with and shop, for example, at companies that really do what they can to make their websites and access to their products accessible, as opposed to not. And that's that's telling. It's so very telling. But we don't see people talking about that nearly like we should   Mike Paciello ** 39:20 you talk about a business value proposition. There is bullet proof that where you are leaving money on the table, yep, and a lot of it, yeah, exactly. We're not talking about 1000s or hundreds of 1000s. We're talking about billions and trillions, in some instances, not an exaggeration by any stretch of the imagination, very, very simple math. I had this conversation a couple years ago with the CEO of Pearson. At that time, he's retired, but, you know, I told him, if you spent $1 for every person that it was in the world with. Disability, you're, you're, you're talking about 1/4 of the population, right? It's simple math, simple math,   Michael Hingson ** 40:08 but people still won't do it. I mean, we taught you to mention section 508, before with the whole issue of web access, how much of the government has really made their websites accessible, even though it's the law?   Mike Paciello ** 40:19 Yeah, three years, three or four years ago, they did a study, and they found out that the good that every federal agency, most of the federal agencies, were not even keeping up thinking with reporting of the status, of where they were, and yet that was written right into the five way law. They were mandated to do it, and they still did do   Michael Hingson ** 40:37 it. We haven't, you know, the whole Americans with Disabilities Act. Finally, the Department of Justice said that the internet is a place of business, but still, it's not written in the law. And of course, we only see about 3% of all websites that tend to have any level of access. And there's no reason for that. It's not that magical. And again, I go back to what do we do to get schools and those who teach people how to code to understand the value of putting in accessibility right from the outset?   Mike Paciello ** 41:10 Yeah, no, I totally agree with you. I think this is what Kate sanka is trying to do with with Teach access. In fact, you know, again, my company, TPG was one of the founding companies have teach access back again, 10 years ago, when it first started. But that's where it starts. I mean, they're, they're pretty much focused on post secondary, university education, but I could tell you on a personal level, I was speaking at my kids grade school, elementary school, because they were already using laptops and computers back then it starts. Then you've got to build a mindset. You've got to build it we you've heard about the accessibility, maturity models coming out of the W, 3c, and in I, double AP. What that speaks to fundamentally, is building a culture within your corporate organization that is think accessibility as a think accessibility mindset, that it is woven into the fiber of every business line, in every technology, software development life cycle, all of the contributors at that level, from A to Z. But if you don't build it into the culture, it's not going to happen. So I would love to see a lot more being done at that level. But yeah, it's, it's, it's a, it's a hero. Yeah,   Michael Hingson ** 42:34 we're, we're left out of the conversation so much. Yeah, yeah, totally. So you, you sold TPG, and you then formed, or you had web able and then able Docs.   Mike Paciello ** 42:48 So what web able came out was a carve out, one of two carve outs that I had from when I sold TPG. The other was open access technologies, which which eventually was sold to another accessibility company primarily focused on making documentation accessible to meet the WCAG and other standards requirements and web able I carved out. It's been a kind of a hobby of mine now, for since I sold TPG, I'm still working on the back end, ironically, from the get go, so we're talking, you know, again, eight years ago, I had built machine learning and AI into it. From then back then, I did so that what it does is it very simply, goes out and collects 1000s and 1000s of articles as it relates to technology, people with disabilities, and then cleans them up and post them to web able.com I've got a lot more playing for it, but that's in a nutshell. That's what it does. And I don't we do some we do some QA review to make sure that the cleanup in terms of accessibility and the articles are are properly formatted and are accessible. We use the web aim API, but yeah, works like magic. Works like clockwork, and that's got aI uses IBM Watson AI built into it. Yeah, enable docs was abledocs was, how should I say this in a nice way, abledocs was a slight excursion off of my main route. It can work out. I wish it had. It had a lot of potential, much like open access technologies, but they both suffered from owners who really, really not including myself, who just didn't have good vision and in lack humility,   Michael Hingson ** 44:43 yeah. How's that? There you go. Well, so not to go political or anything, but AI in general is interesting, and I know that there have been a lot of debates over the last few years about artificial. Intelligence and helping to make websites accessible. There are several companies like AudioEye, user way, accessibe and so on that to one degree or another, use AI. What? What? So in general, what do you think about AI and how it's going to help deal with or not, the whole issue of disabilities and web access,   Mike Paciello ** 45:22 yeah, and we're going to set aside Neil Jacobs thoughts on how he sees it in the future, right? Although I have to tell you, he gave me some things to think about, so we'll just set that to to the side. So I think what AI offers today is something that I thought right away when it started to see the, you know, the accessibes, the user ways, the audio, eyes, and all the other companies kind of delving into it, I always saw potential to how's this remediate a fundamental problem or challenge, let's not call it a problem, a challenge that we were otherwise seeing in the professional services side of that equation around web accessibility, right? So you get experts who use validation tools and other tools, who know about code. Could go in and they know and they use usability, they use user testing, and they go in and they can tell you what you need to do to make your digital properties right, usable and accessible. People with disabilities, all well and good. That's great. And believe me, I had some of the best people, if not the best people in the world, work for me at one time. However, there are a couple of things it could not do in it's never going to do. Number one, first and foremost, from my perspective, it can't scale. It cannot scale. You can do some things at, you know, in a large way. For example, if, if a company is using some sort of, you know, CMS content management system in which their entire sites, you know, all their sites, all their digital properties, you know, are woven into templates, and those templates are remediated. So that cuts down a little bit on the work. But if you go into companies now, it's not like they're limited to two or three templates. Now they've got, you know, department upon department upon department, everybody's got a different template. So even those are becoming very vos, very verbose and very plentiful. So accessibility as a manual effort doesn't really scale well. And if it does, even if it could, it's not fast enough, right? So that's what AI does, AI, coupled with automation, speeds up that process and delivers a much wider enterprise level solution. Now again, AI automation is not, is not a whole, is not a holistic science. You know, it's not a silver bullet. David Marathi likes to use the term, what is he? He likes the gold standard. Well, from his perspective, and by the way, David Marathi is CEO of audio. Eye is a combination of automation AI in expert analysis, along with the use of the integration of user testing and by user testing, it's not just personas, but it's also compatibility with the assistive technologies that people with disabilities use. Now, when you do that, you've got something that you could pattern after a standard software development life cycle, environment in which you integrate all of these things. So if you got a tool, you integrate it there. If you've got, you know, a digital accessibility platform which does all this automation, AI, right, which, again, this is the this is a forester foresters take on the the the daps, as they calls it. And not really crazy about that, but that's what they are. Digital Accessibility platforms. It allows us to scale and scale at costs that are much lower, at speeds that are much faster, and it's just a matter of like any QA, you've got to check your work, and you've got it, you can't count on that automation being absolute. We know for a fact that right now, at best, we're going to be able to get 35 to 40% accuracy, some claim, larger different areas. I'm still not convinced of that, but the fact of the matter is, it's like anything else. Technology gets better as it goes, and we'll see improvements over time periods.   Michael Hingson ** 49:49 So here's here's my thought, yeah, let's say you use AI in one of the products that's out there. And I. You go to a website and you include it, and it reasonably well makes the website 50% more usable and accessible than it was before. I'm just, I just threw out that number. I know it's random. Go ahead, Yep, yeah, but let's say it does that. The reality is that means that it's 50% that the web developers, the web coders, don't have to do because something else is dealing with it. But unfortunately, their mentality is not to want to deal with that because they also fear it. But, you know, I remember back in the mid 1980s I started a company because I went off and tried to find a job and couldn't find one. So I started a company with a couple of other people, where we sold early PC based CAD systems to architects, right? And we had AutoCAD versus CAD. Another one called point line, which was a three dimensional system using a y cap solid modeling board that took up two slots in your PC. So it didn't work with all PCs because we didn't have enough slots. But anyway, right, right, right. But anyway, when I brought architects in and we talked about what it did and we showed them, many of them said, I'll never use that. And I said, why? Well, it does work, and that's not the question. But the issue is, we charge by the time, and so we take months to sometimes create designs and projects, right? And so we can't lose that revenue. I said, you're looking at it all wrong. Think about it this way, somebody gives you a job, you come back and you put it in the CAD system. You go through all the iterations it takes, let's just say, two weeks. Then you call your customer in. You use point line, and you can do a three dimensional walk through and fly through. You can even let them look out the window and see what there is and all that they want to make changes. They tell you the changes. You go off and you make the changes. And two weeks later, now it's a month, you give them their finished product, all the designs, all the plots and all that, all done, and you charge them exactly the same price you were going to charge them before. Now you're not charging for your time, you're charging for your expertise, right? And I think that same model still holds true that the technology, I think most people will agree that it is not perfect, but there are a lot of things that it can do. Because the reality is, the Web Content Accessibility Guidelines, are all things that can be defined with computer code, whether it necessarily does it all well with AI or not, is another story. But if it does it to a decent fraction, it makes all the difference in terms of what you're able to do and how quickly you can do   Mike Paciello ** 52:52 it. Yeah, I can argue with that at all. I think any time that we can make our jobs a little bit easier so that we can focus where we should be focused. In this case, as you said, the expertise side of it, right to fix those complicated scenarios or situations that require a hands on surgical like Right? Expertise, you can do that now. You've got more hours more time because it's been saved. The only thing I would say, Mike, about what, what you just said, is that there with that, with that mindset, okay, comes responsibility. Oh, yeah, in this is where I think in everybody that knows anything about this environment, you and I have an intimate understanding of this. The whole overlay discussion is the biggest problem with what happened was less about the technology and more about what claims are being made. Yeah, the technology could do which you could not do in, in some cases, could never do, or would never, would never do, well, right? So if you create, and I would submit this is true in as a fundamental principle, if you create a technology of any kind, you must, in truth, inform your clients of of what it can and cannot do so they understand the absolute value to them, because the last thing you want, because, again, we live in a, unfortunately, a very litigious world. Right soon as there's   Michael Hingson ** 54:49 a mistake couldn't happen,   Mike Paciello ** 54:51 they'll go right after you. So now you know, and again, I don't I'm not necessarily just blaming the ambulance chasers of the world. World. I was talking to an NFP lawyer today. He referred to them in a different name, and I can't remember well, I never heard the expression before, but that's what he meant, right? Yeah, it's the salesman and the product managers and the marketing people themselves, who are were not themselves, to your point, properly trained, properly educated, right? It can't be done, what clearly could not be said, what should or should not be said, right? And then you got lawyers writing things all over the place. So, yeah, yeah. So, so I look people knew when I made the decision to come to audio eye that it was a make or break scenario for me, or at least that's what they thought in my mindset. It always, has always been, that I see incredible possibilities as you do or technology, it just has to be handled responsibly.   Michael Hingson ** 55:56 Do you think that the companies are getting better and smarter about what they portray about their products than they than they were three and four and five years ago.   Mike Paciello ** 56:08 Okay, look, I sat in and chaired a meeting with the NFB on this whole thing. And without a doubt, they're getting smarter. But it took not just a stick, you know, but, but these large lawsuits to get them to change their thinking, to see, you know, where they where they were wrong, and, yeah, things are much better. There's still some issues out there. I both know it that's going to happen, that happens in every industry,   Michael Hingson ** 56:42 but there are improvements. It is getting better, and people are getting smarter, and that's where an organization like the NFB really does need to become more involved than in a sense, they are. They took some pretty drastic steps with some of the companies, and I think that they cut off their nose, despite their face as well, and that didn't help. So I think there are things that need to be done all the way around, but I do see that progress is being made too. I totally   Mike Paciello ** 57:11 agree, and in fact, I'm working with them right now. We're going to start working on the California Accessibility Act again. I'm really looking forward to working with the NFB, the DRC and Imperato over there and his team in the disability rights consortium, consortium with disability rights. What DRC coalition, coalition in in California. I can't wait to do that. We tried last year. We got stopped short. It got tabled, but I feel very good about where we're going this year. So that's, that's my that's, that is my focus right now. And I'm glad I'm going to be able to work with the NFB to be able to do that. Yeah, well, I, I really do hope that it passes. We've seen other states. We've seen some states pass some good legislation, and hopefully we will continue to see some of that go on. Yeah, Colorado has done a great job. Colorado sent a great job. I think they've done it. I really like what's being done with the EAA, even though it's in Europe, and some of the things that are going there, Susanna, Lauren and I had some great discussions. I think she is has been a leader of a Yeoman effort at that level. So we'll see. Let's, let's, I mean, there's still time out here. I guess I really would like to retire,   Michael Hingson ** 58:28 but I know the feeling well, but I can't afford to yet, so I'll just keep speaking and all that well, Mike, this has been wonderful. I really appreciate you taking an hour and coming on, and at least neither of us is putting up with any kind of snow right now, but later in the year we'll see more of that.   Mike Paciello ** 58:45 Yeah, well, maybe you will. We don't get snow down. I have. We've gotten maybe 25 flakes in North Carolina since I've been here.   Michael Hingson ** 58:53 Yeah, you don't get a lot of snow. We don't hear we don't really get it here, around us, up in the mountains, the ski resorts get it, but I'm out in a valley, so we don't, yeah,   Mike Paciello ** 59:02 yeah, no. I love it. I love this is golfing weather.   Michael Hingson ** 59:05 There you go. If people want to reach out to you, how do they do that?   Mike Paciello ** 59:11 There's a couple of ways. Certainly get in touch with me at AudioEye. It's michael.paciello@audioeye.com   Michael Hingson ** 59:17 B, A, C, I, E, L, L, O,   Mike Paciello ** 59:18 that's correct. Thank you for that. You could send me personal email at Mike paciello@gmail.com and or you can send me email at web able. It's m passielo at web able.com, any one of those ways. And please feel free you get on all the social networks. So feel free to link, connect to me. Anyway, I try to respond. I don't think there's anyone I I've not responded to one form or another.   Michael Hingson ** 59:46 Yeah, I'm I'm the same way. If I get an email, I want to respond to it. Yeah, well, thanks again for being here, and I want to thank all of you for listening. We really appreciate it. Love to hear your thoughts about this episode. Please feel free to email. Me, you can get me the email address I generally use is Michael h i at accessibe, A, C, C, E, S, S, i, b, e.com, or you can go to our podcast page, which is Michael hingson.com/podcast, and there's a contact form there. But love to hear from you. Love to hear your thoughts, and most of all, please give us a five star rating wherever you're listening. We value your ratings and your reviews a whole lot, so we really appreciate you doing that. And if any of you, and Mike, including you, can think of other people that you think ought to be guests on the podcast, we are always looking for more people, so fill us up, help us find more folks. And we would appreciate that a great deal. So again, Mike, thanks very much. This has been a lot of fun, and we'll have to do it again.   Mike Paciello ** 1:00:44 Thanks for the invitation. Mike, I really appreciate it. Don't forget to add 10 Nakata to your list,   Michael Hingson ** 1:00:49 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

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Everything You Need to Know About EU Regulation 2025/1234 and the Future of eIFU for Medical Devices On July 16, 2025, a pivotal regulatory update—EU 2025/1234—comes into effect, expanding the use of electronic Instructions for Use (eIFU) to a much broader range of medical devices and accessories. Unlike previous regulations that limited eIFU to implantables or certain fixed devices, this amendment now authorizes the use of eIFU for all professional-use medical devices, including those covered by transitional provisions and even non-medical products listed under Annex XVI. This shift marks a turning point in the digitization of compliance documentation in the medical device industry. In this video, we walk you through the full impact of the new regulation, as well as the operational benefits and responsibilities that come with adopting eIFU.

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Points of Interest0:00 – 1:05 – Introduction: Marcel introduces Stephen Neville, CEO of BugHerd, highlighting his background in agency work and his transition into running a SaaS company that helps agencies streamline QA and client feedback.2:24 – 3:10 – The Dream of SaaS: Marcel and Stephen discuss the allure many agency owners feel toward building a product, inspired by success stories like 37signals—often without fully grasping the implications.5:30 – 7:10 – Major Model Differences: Stephen outlines key contrasts between service and product businesses, including delayed ROI in SaaS, the shift from clients to customers, and the challenge of proving value before seeing returns.8:02 – 9:09 – Saying No at Scale: Product businesses require frequent, disciplined “no's” to user feedback—unlike services, where agencies are more likely to say yes. This shift is critical to managing scope and long-term product health.10:14 – 11:02 – Why Agencies Want to Pivot: Common motives include stabilizing revenue, creating proof of expertise, and giving teams opportunities for skill development—though not all transitions are strategically sound.13:19 – 14:04 – Common SaaS Misconceptions: Marcel highlights flawed assumptions—such as SaaS needing less human capital or being less client-facing—debunking the idea that software removes the need for people.16:20 – 17:01 – SaaS Risk Profile: The risk and financial exposure of building SaaS is often underestimated, with founders needing to endure potentially years of losses before seeing profitability.21:15 – 22:53 – Lessons to Apply in Services: Stephen emphasizes adopting the SaaS discipline of qualifying and deflecting misaligned client requests, to protect team capacity and maintain healthy utilization.24:01 – 24:59 – Productization Without Code: Agencies can create repeatable, value-rich offerings by productizing existing services—without building software—through structured, process-driven deliverables.28:29 – 30:20 – The Real MVP Framework: Marcel shares his “Three Ps” framework—Problem, Point of View, and Process—as the true foundation for product development, arguing services are the best way to validate solutions.33:01 – 34:46 – Services as a SaaS Growth Lever: Stephen explains how services improve acquisition, onboarding, and retention—especially for enterprise clients—making them a strategic tool, not a liability.35:46 – 37:25 – Monetizing Services in SaaS: The conversation closes on the growing trend of SaaS companies charging for implementation and support, reframing these formerly free functions as value-rich offerings worth paying for.Show NotesConnect with Stephen via LinkedInWebsite – Bugherd.com

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As AI agents deflect more and more customer conversations, support teams are being thrown straight into the deep end. In this episode of The Ticket, Senior Director of Human Support at Intercom Bobby Stapleton chats with Mark Hughes, Co-Founder and CEO of SolidRoad - an AI-first training and QA platform transforming how CX teams ramp, upskill, and retain talent. They discuss the death of tier-one support, why simulation-based training is essential in an AI-first world, and how the best companies are training not just their humans - but their AI agents too. Watch on YouTube: https://youtu.be/8k6g-z0zrBI?si=hCF7wKc4tz2EMhXjNewsletterSign up for The Ticket on LinkedIn: A newsletter bursting with insights and advice for support leaders who are navigating the shift to AI-first CS. https://www.linkedin.com/newsletters/the-ticket-7158151857616355328/ Say hiLinkedIn: https://www.linkedin.com/company/intercom/X: https://x.com/intercomhttps://www.fin.aiSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Secure your privacy with Surfshark! Enter coupon code BRAVESEA for an extra 4 months at www.surfshark.com/BRAVESEA Bernard Leong, founder of Dorje AI and host of Analyse Asia, joins Jeremy Au to explore how AI is transforming software development, business models, and professional roles across Southeast Asia. They break down why dev houses are losing ground, how AI accelerates coding and reshapes team structures, and why traditional SaaS and education models must evolve. Bernard shares how he replaced an outsourced dev team using AI tools, the dangers of hallucinated code libraries, and his vision for a new enterprise software model powered by prompt engineering and cloud-based trust. 00:42: Traditional software development can't keep up with AI timelines: Bernard shares how he replaced a dev house that took five months with a feature he built in 20 minutes using 50 AI prompts during a flight. This led to firing the team and redesigning the internal workflow around speed and AI tools. 06:26: Frontend moves fast with AI, but backend demands real engineering: While vibe coding speeds up prototypes, Bernard highlights backend risks like hallucinated libraries from ChatGPT. He stresses the need for strong DevOps rules, audit trails, and secure infrastructure to prevent system vulnerabilities. 09:18: Dev houses need to reskill or become obsolete: Bernard criticizes dev houses for slow JIRA-based processes and poor QA. His lean team rebuilt what took five months in just six weeks by focusing on code quality, automation, and prompt engineering. He urges retraining junior developers to stay relevant. 20:43: AI is replacing repetitive junior roles across professions: Bernard sees AI displacing junior coders, lawyers, accountants, and consultants. He shares how his ex-lawyer wife saw this coming, and cites an MIT study where only senior professionals could spot and fix AI mistakes, while juniors added little value. 23:39: Education must shift from banning AI to measuring real thinking: Bernard describes showing students how ChatGPT completes their essays in seconds. He calls for testing reasoning and prompting skills rather than memorization. 31:57: Organizations will become lean, AI-native teams: Bernard predicts companies will move from pyramids to diamond-shaped org charts. He now trials contractors and only hires those who scale with AI. Watch, listen or read the full insight at https://www.bravesea.com/blog/bernard-leong-code-without-coders Get transcripts, startup resources & community discussions at www.bravesea.com WhatsApp: https://whatsapp.com/channel/0029VakR55X6BIElUEvkN02e TikTok: https://www.tiktok.com/@jeremyau Instagram: https://www.instagram.com/jeremyauz Twitter: https://twitter.com/jeremyau LinkedIn: https://www.linkedin.com/company/bravesea English: Spotify | YouTube | Apple Podcasts Bahasa Indonesia: Spotify | YouTube | Apple Podcasts Chinese: Spotify | YouTube | Apple Podcasts Vietnamese: Spotify | YouTube | Apple Podcasts

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In this episode, Dave and Jamison answer these questions: I was on a meeting with a team generally regarded to be pretty annoying to deal with and not particularly useful. The meeting was pretty annoying and not particularly useful. I audibly said to myself after leaving “holy crap what a waste of time.” Turns out I hadn't left and may not have been muted (?) but I'm really not sure. I left immediately without checking due to cringe overload, so I have no way of knowing. How do I even go about this? I have to meet with this team regularly. My spirit has left my body, this question was typed by the husk that remained. I am almost 2 years into my software development career. A few months ago, I was moved to a team where I was the only frontend developer. My team responsible for maintaining a large, legacy angular project and building a new internal in React tool to support the ML engineers at our organization. Our organization hired some contractors to help with building the new tool, all of which have the same or less dev experience as me. Our project manager is not engaged in our project. He is on multiple teams. I have to communicate with our customer, gather requirements, create user stories, and QA the contractors' work. This is not the type of work I am particularly good at or enjoy. This is on top of me being the de-facto frontend tech lead. I am STRUGGLING to keep up. I can only do a little bit of work on our project each iteration and doing required maintenance of the legacy application has become very difficult to do because of how little attention I am able to give it. I don't want to do all the other stuff, I just want to write code. What should I do?

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The Rage Select Podcast is STEPPING INTO THE RING this week as Bryce and Jeff discuss Bryce's deep dive into the mysteries of The Golden Idol, Jeff's obsession with Clair Obscur Expedition 33, as well as all the news of the week and much, MUCH MORE! Check out Bryce and Jeff's new podcast about the Fleetwood Mac album Tusk on all the podcast apps or right here: https://twotusks.transistor.fm MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode605.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

In this episode, I speak with Simon Cross, Chief Product Officer - now Chief Product & Technology Officer (congrats, Simon!) - at Native Instruments, a company at the heart of global music production. Music lover Simon's journey spans broadcast engineering at Global Radio, product roles at the BBC, product leadership at Meta, and now, shaping the future of audio tools for creators worldwide. We cover a lot, including: What Native Instruments actually does: From DJ hardware to post-production tools for Netflix and the BBC, plus powering other companies' products via their platform. The intersection of creativity and technology: How Native Instruments empowers artists with tactile, high-fidelity tools, and why they're a side-gig for superstar DJs on staff. AI in music creation: Where it fits, where it doesn't, and the ethical principles Native Instruments uses to ensure artists retain full creative control. Product in a hybrid model: Balancing perpetual licences and growing subscription models, and how business models shape product release strategies. Pragmatism over idealism: Why product managers must adapt frameworks to the business "physics" of their company, especially in an era of tighter budgets. A unique form of product management: Building physical hardware, mission-critical desktop software, and cloud services... all under one roof. Team structure and specialisms: How PMs, designers, engineers, QA, and unique "sound designers" collaborate to shape sonic outcomes. Why legacy is both a strength and a constraint: Navigating customer expectations, technical debt, and platform longevity. Why big-shot product leaders from established big tech companies need to take a pause and not just try to install something that worked before in a company with a very different context. Check out Native Instruments Check out Native Instruments' website: https://www.native-instruments.com/, or their careers page: https://www.native-instruments.com/en/careers/. Connect with Simon You can connect with Simon on LinkedIn: https://www.linkedin.com/in/sicross/.

“Revive or Ruin? The Hidden Science of Game Remakes | Best Gaming Podcast 525From polygon-perfect nostalgia to ray-traced resurrection—this episode of The Best Gaming Podcast dissects the art, tech, and politics of remaking a classic. We pull back the dev-kit curtain with engine programmers, rights lawyers, and texture wizards to reveal:how publishers untangle decades-old licensing knots before a single polygon is touched;the forensic reverse-engineering that rebuilds lost source code line by line;why modern engines still struggle to mimic '90s input latency and hit-box math;the tightrope between fan expectation (“don't change a frame!”) and new-player access (“please add accessibility presets!”);QA horror stories, from broken save imports to HDR shadows that blow out iconic scenes;s episode:• shifts#BestGamingPodcast #ACGReview #BloodMessage #GamingNews #HeadphoneTech #GameLeaks #NoSponsors #metalgear

his week, we go behind the scenes of '90s game testing with QA veteran Dave Isherwood! From the chaos of Virgin Interactive's wild office parties to uncovering show-stopping bugs just hours before launch. Hear about the day Virgin fell apart, the mystery of the deadly red screen, and why he had to fake losing video game tournaments.  Contents: 00:00 - The Week's Retro News Stories  37:37 - Dave Isherwood Interview Please visit our amazing sponsors and help to support the show: Bitmap Books - https://www.bitmapbooks.com Take your business to the next level today and enjoy 3 months of Shopify for £1/month: https://shopify.co.uk/retrohour We need your help to ensure the future of the podcast, if you'd like to help us with running costs, equipment and hosting, please consider supporting us on Patreon: https://theretrohour.com/support/ https://www.patreon.com/retrohour Get your Retro Hour merchandise: https://bit.ly/33OWBKd Join our Discord channel: https://discord.gg/GQw8qp8 Website: http://theretrohour.com Facebook: https://www.facebook.com/theretrohour/ X: https://twitter.com/retrohouruk Instagram: https://www.instagram.com/retrohouruk/ Bluesky: https://bsky.app/profile/theretrohour.com Twitch: https://www.twitch.tv/theretrohour Show notes Commodore 64 Ultimate Edition: https://www.commodore.net/ Rare Sega Genesis Re-Release: https://tinyurl.com/5n6ftw5a Worms Forever Game Boy Mod: https://tinyurl.com/8j86zb7b Beat 'Em Up Collection – QUByte Classics: https://tinyurl.com/mr4nuuxk YouTuber Copyright Lawsuit: https://tinyurl.com/jbdjdmr5

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Про що розмова: Хто такий Ілля Разумейко? А також — про сучасну оперу, театр і воду з Дніпра.Про навчання у Відні, першу оперу написано з Романом Григорієвим, мистецтво як біткоїн та ГогольFest.Що придбали Ілля та Роман за Шевченківську премію яку отримали після опери «Йов». Гімн у тональності сі мінор і банк, що лопнув, та гонорари. Про український театр, performance та компроміси.Про те, як писали Chornobyldorf та закордонних партнерів Про Opera aperta та Porto Franko, а також — про першу оперу після повномасштабного вторгнення у музеї Ханенків. Що таке «укр.театро.бум» — визначення від Іллі Разумейка. Театральна критика — і чи шкодує Ілля про свої пости. +++++++ QA Цей подкаст записаний у рамках лекторію перформативної програми в thesteinstudio за підтримки мистецької платформи Українсько-данського молодіжного дому.Ілля в Facebook: посилання Ольга в Inst: посилання Українсько-данський молодіжний дім: посилання Українсько-данський молодіжний дім у Києві: Посилання Дім подкасту: посилання

挺你所想！與你一起生活的銀行 中國信託行動銀行APP 全新推出「交易中安全提示」防詐騙功能 開啟後，轉帳的同時也在通話，會自動跳出貼心提醒，力挺你的金融安全 防護再進化，交易好安心！ 馬上下載「中國信託行動銀行APP」 https://sofm.pse.is/7w8d8r -- 《天堂M》超電女雷神首次登場，超高顏值，全能滿分，已就緒電爆全場！ 就是一出現，全服都麻了！ https://sofm.pse.is/7w8d8z －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

Joelle Tegwen: How to Break Through the 'Not My Problem' Mentality Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. As a consultant often entering teams when problems already exist, Joelle encountered a team that took months to get anything into production. While some IT leaders and QA folks didn't see this as problematic, Joelle discovered the QA team was actually struggling with constant retesting due to work coming back repeatedly. She helped the team articulate the value of needed changes and discovered they didn't know how to split stories effectively. By focusing on what they could do rather than what they couldn't, and implementing test automation to enable smaller stories, the team began making meaningful progress toward more sustainable delivery practices. Featured Book of the Week: How Minds Change by David McRaney David McRaney, who runs the podcast “You Are Not Smart” about cognitive biases, presents a powerful insight in “How Minds Change”: we don't actually change other people's minds through arguments or facts. Instead, we need to create space for others to reflect and change their own minds. Joelle recommends this book because it fundamentally shifted her approach to working with teams. The book introduces techniques like Deep Canvassing, which focuses on asking people to tell their story and share what's happening to them, rather than trying to convince them with logic alone. This approach aligns perfectly with Joelle's belief in allowing space for people to reflect while trusting that they have good answers within themselves. Self-reflection Question: How might your current approach to influencing change shift if you focused more on creating space for reflection rather than presenting arguments and facts? [The Scrum Master Toolbox Podcast Recommends]

What if your testing tool didn't just run scripts, but thought like a tester? In this episode, George sits down with Nuwan Samarasekera, CEO of TestChimp, to explore how their AI-powered QA Co-Pilot is transforming the way development teams approach quality. We dig into how TestChimp's AI Testing Agents autonomously explore web applications, uncover critical bugs, and generate test insights, without waiting for test cases. Nuwan shares the story behind the platform, how it works under the hood, and why features like the dynamic MindMap are giving teams unmatched visibility into their applications. Whether you're leading QA, writing code, or managing releases, this conversation unpacks what it really means to test continuously, confidently, and collaboratively with AI in the driver's seat.  

What if your intern had a better executive assistant than your CEO? In this episode of TNW, Aydin sits down with Nick Sonnenberg—Wall Street veteran, bestselling author, and founder of Leverage—to explore how AI agents are radically transforming how work gets done. Nick demos a real AI-powered assistant that can handle email, prep meeting briefs, and even outperform human teammates. You'll hear how he structures agent orchestration, optimizes prompts as IP, and envisions a future where everyone at every level has a digital assistant.What You'll Learn:- Why every employee (not just execs) should have their own AI assistant- How AI agents can be “managed” like employees—with hierarchy and QA- The role of MCP (Model Context Protocol) in unlocking personalized, high-context automation- Why context is king in building truly useful AI workflows- Why prompt libraries should be treated like company IPTimestamps:00:00 – Imagine if interns had better EAs than execs01:00 – Nick's background: From high-frequency trading to AI consulting02:20 – The origin of Leverage and the obsession with efficiency03:10 – Inbox Zero, RAD framework, and AI-powered email agents04:50 – What is MCP and why it matters06:20 – The CPR framework: Communicate, Plan, Resource08:30 – Orchestrator agents and agent 11:00 – QA as the new job for every role12:00 – Why execs are adopting AI faster than junior employees13:40 – The “Sniper Agent” and building executive briefs16:00 – Personalized, context-rich email drafting20:00 – Prompt optimization strategy as a business asset22:30 – Real-time battle card generation and agent chaining23:30 – Custom summaries using frameworks, not just transcripts24:00 – Behind the scenes: building and deploying agentsTools & Technologies Mentioned:Claude – Anthropic's AI model, used here with MCP and custom agentsMCP (Model Context Protocol) – Allows secure access to private data and agent orchestration within AI platformsAsana – Project management tool integrated with agentsZapier / NADN / Crew AI – Automation platforms for building AI workflowsPerplexity – Used to scan public web/news as part of the AI brief generationCoda / Notion – Popular tools for knowledge capture, now evolving into AI-integrated workflowsHubSpot – CRM used to integrate and personalize AI-generated contentFellow – AI meeting intelligence tool for smarter call summariesNick's website: https://www.getleverage.ai/Subscribe at⁠ thisnewway.com⁠ to get the step-by-step playbooks, tools, and workflows.

In this episode, Dave and Jamison answer these questions: I'm a long time listener to the podcast. Thanks for reading and answering my question! I have over 20+ yrs experience as a manual QA and 6+ yrs experience as a SDET. I'm in a new role as a hybrid manual QA / SDET for a company that hasn't had QA for a few years. After a couple of months a new hire was added to support a new project in non-development or QA tasks. While waiting for the launch of the new project, senior leadership decided to have this new hire to help me with QA. They have no experience in QA or coding. I spent a considerable amount of time training them, and found it difficult. After a few months my manager told me the hire will transition to lead QA. They will NOT be my supervisor or manager. I will be answering directly to the manager as before. I feel sidelined since I didn't get hired on as a Sr. or Lead role. I've already been left out of numerous meetings catered to team leads only. The new hire is very vocal in meetings. They repeat my ideas as their own, and speak for me when I don't agree. It's exhausting to hold back ideas from the new hire or correct them and add context to the rest of the team when I disagree. I'm worried I'm training this new QA lead to be my replacement. What are your thoughts? I feel like the company culture is chaotic for the long term. Any thoughts what I should do in the short term and long term? Hi Dave and Jamison (as a unit would you answer to Davison?). Long time listener, first time caller. I recently joined a data-engineering team at chill 90s multi-national tech company. My boss and I are based in the UK, and two more junior engineers who do the bulk of the IC work are based in India. These two engineers seem to work hard, have far more domain knowledge and technical ability than me, and generally seem to do most of the work. There's also a senior engineer who's kind of absent. My boss is a ‘red personality' who's been at the org for at least a decade, who doesn't seem as close to the technical detail. He cares about the destination and wants to get there yesterday, but discussions about ‘ways of working' or the specifics of achieving the output seem to bore him. He characterizes such talk as risk-aversion. I'm shocked by some of the technical details. Tooling chosen specifically to bypass version control, editing Jupyter Notebooks to deploy changes to ‘production', dashboards that seem to have totally wrong data, etc. It seems like they will do the minimum required to make things ‘work' and then move on. Scalability or making things interpret-able for others just doesn't seem to weigh on their mind. It's then me as the new-joiner navigating their hacky code who inevitably wanders into all the pitfalls and gotchas. I've tried to advocate for better practices and lead by example. They nod along, but ultimately seem resistant to change. I need their help and experience with the codebase, but I also have this creeping sense that their working style is too sloppy and unprofessional. They don't report to me, and our mutual boss seems happy with the work. I feel a bit like the guy in Twilight Zone: I can see a gremlin wrecking the plane, but nobody else can see it, and my attempts to address the situation just seem a bit hysterical. What's worse, my gentle attempts at flagging the issues with my boss haven't gone down well. In my first performance review my boss mentioned something about a ‘us versus them attitude' and ‘assuming good intent'. What do you make of this situation? Am I the a-hole? Have you faced this sort of thing in the past? Is it time to consider old-reliable? Is 4 months too soon to quit a job?

【月城南廣告】Podcast 製作服務聯繫信箱：podcast@lumosads.biz腳本企劃 | 錄音剪輯 | 創立頻道統包服務月城南官網： https://fstry.pse.is/7uvfb2 ——以上廣告由 Firstory 與【月城南廣告】共同執行—— 2025視讀司法—｜報名連結：

挺你所想！與你一起生活的銀行 中國信託行動銀行APP 全新推出「交易中安全提示」防詐騙功能 開啟後，轉帳的同時也在通話，會自動跳出貼心提醒，力挺你的金融安全 防護再進化，交易好安心！ 馬上下載「中國信託行動銀行APP」 https://sofm.pse.is/7vr6l8 -- 住近美術館，把握最後機會 《惟美術》3房熱銷倒數 輕奢品味，全新完工，即刻入住 近鄰輕軌C22站，設籍明星學區 預約來電 07-553-3838 https://sofm.pse.is/7vr6nk -- 《天堂M》超電女雷神首次登場，超高顏值，全能滿分，已就緒電爆全場！ 就是一出現，全服都麻了！ https://sofm.pse.is/7vr6n8 －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

The Rage Select Podcast is FINGER LICKIN' GOOD this week as Michael and Jeff discuss the latest State of Play and its look at Ghost of Yōtei as well as ALL THE NEWS and much, MUCH MORE!   MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode604.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

【月城南廣告】Podcast 製作服務聯繫信箱：podcast@lumosads.biz腳本企劃 | 錄音剪輯 | 創立頻道統包服務月城南官網： https://fstry.pse.is/7uvfb2 ——以上廣告由 Firstory 與【月城南廣告】共同執行——

Support my content: https://paypal.me/peterdixonmusic My Music on Spotify: https://open.spotify.com/album/0rkjzn... YouTube Channel LINK:    / @sdaqanda   SDAQ&A FaceBook group:   / 1018000818260118    SDAQ&A HIGHLIGHTS! YouTube Channel (short shows):    / @sdaqandahighlights    

What if the pressure you’re feeling isn’t a sign of failure, but a signal that you’re growing into something greater? In this episode of Engineer Your Success, Dr. James Bryant sits down with Ken Mika, an accomplished geotechnical engineer and construction QA leader, to explore what it really takes to grow in your engineering career—without burning out or losing yourself in the process.  From his early days working in a family flower shop to leading technical teams across the U.S., Ken shares a journey marked by risk-taking, service, and intentional presence. You’ll hear how he uses everything from powerlifting and early morning workouts to breathwork and meditation to manage stress and stay grounded as a father, leader, and doctoral student. Whether you're facing a career transition, wondering how to stay centered while juggling responsibilities, or just need encouragement to take your next step—this episode offers wisdom you can apply right away.  

ABOUT JOHN AMARALJohn Amaral, CTO and co-founder of Root.io, is a veteran cybersecurity leader with a proven track record of scaling and exiting successful companies. At Cisco, he led Product for Cloud Security—its fastest-growing Security and SaaS business. Before that, he ran product and engineering at CloudLock through its acquisition by Cisco in 2016. Earlier, as SVP of Product at Trustwave, John led its industry-leading security portfolio, culminating in a strategic acquisition by Singtel. Today, he's building Root.io—a next-gen cybersecurity platform pioneering Agentic Vulnerability Remediation (AVR) to automate and eliminate software vulnerabilities at scale. This episode is brought to you by Side – delivering award-winning QA, localization, player support, and tech services for the world's leading games and technology brands.For over 30 years, Side has helped create unforgettable user experiences—from indies to AAA blockbusters like Silent Hill 2 and Baldur's Gate 3.Learn more about Side's global solutions at side.inc. SHOW NOTES:The evolving role of engineering leaders (2:13)“Shift Left is Dead” - Why it's time to “Shift Out” (5:59)Applying Jobs-To-Be-Done & offloading toil with AI (11:00)Root.io's AI-driven approach to security (15:03)Vision First Leadership (22:36)Empowering developers & shipping daily (27:38)Rethinking product & engineering orgs and building your vision muscle (30:47)Unlocking creativity through hobbies (36:37)Rapid fire questions (41:14)LINKS AND RESOURCESThe All-In Podcast - When the pandemic prevented four friends from convening their weekly poker game, they took to the airwaves to socialize and discuss the news of the day. What started on a whim has quickly become one of the top-ranked podcasts in the world.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Join me as I chat with Amir to discuss how Cursor can function as a comprehensive interface for business operations beyond traditional coding. Through demonstrations of Model Context Protocols (MCPs), Amir illustrates how to automate financial reporting, conduct UX analysis, create marketing content, and perform QA testing—all within Cursor. The conversation highlights how this approach can dramatically improve productivity by eliminating the need to switch between different applications. Timestamps: • 00:00 - Intro • 01:03 - Overview of using Cursor beyond coding • 02:40 - Finance automation with Xero MCP • 07:58 - UX analysis using Playwright MCP • 14:37 - Sales/Marketing automation with Perplexity and Firecrawl MCPs • 23:51 - QA testing automation • 26:50 - Advice for non-technical users getting started with Cursor Key Points: • How Cursor AI can be used beyond coding to manage finance, analytics, design, and marketing tasks • Model Context Protocols (MCPs) allow seamless integration with third-party services like Xero, Playwright, and Perplexity • Automated workflows can handle accounting tasks, UX analysis, content creation, and QA testing • Different AI models serve different purposes: "thinking models" for planning and "agentic models" for execution LCA helps Fortune 500s and fast-growing startups build their future - from Warner Music to Fortnite to Dropbox. We turn 'what if' into reality with AI, apps, and next-gen products https://latecheckout.agency/ Boringmarketing - Vibe Marketing for Companies: https://www.boringmarketing.com/ The Vibe Marketer - Join the Community and Learn:https://www.thevibemarketer.com Startup Empire - a membership for builders who want to build cash-flowing businesses https://www.skool.com/startupempire/about FIND ME ON SOCIAL X/Twitter: https://twitter.com/gregisenberg Instagram: https://instagram.com/gregisenberg/ LinkedIn: https://www.linkedin.com/in/gisenberg/ FIND AMIR ON SOCIAL Humblytics: https://humblytics.com/?via=community X/Twitter: https://x.com/amirmxt Youtube: https://www.youtube.com/@amirmxt Build, Ship, Market: https://buildshipmarket.com

The Rage Select Podcast is OUT OF CONTROL as Amanda and Jeff discuss not one but TWO different game showcase events from last week as well as ALL THE NEWS and much, MUCH MORE! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode603.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

In this episode, I was lucky enough to interview Ben Fellows, CEO and founder of Loop QA.Ben shares how his company addresses the growing need for highly skilled, mid-to-senior QA professionals in a market lacking structured training and clear entry paths. Loop QA focuses on embedding experienced testers directly into teams at startups and enterprises, filling a critical talent gap with candidates who bring technical expertise, product understanding, and emotional intelligence. Ben explains how many successful QA professionals arrive from unconventional paths—often self-taught or transitioning from roles in development or customer success—and highlights the industry's broader need to recognize QA as a strategic, trust-building function rather than a final checkpoint.Ben also opens up about his personal journey into entrepreneurship, shaped by watching his mother run her own business and a brief stint in politics that led him to the fast-paced world of startups. He describes the early days of Loop QA, including the unconventional strategy of offering free QA services to build a client base, and how that experience shaped the company's sales and growth philosophy. He reflects on the evolving nature of QA's role within organizations, the emotional toll of being seen as the “last line of defense,” and the importance of creating a healthy quality culture.Whether you're trying to hire QA talent, break into the field, or simply want to better understand the mindset behind it, this episode of The First Customer delivers clarity, context, and plenty of relatable moments!Guest Info:Loop QAhttp://www.workwithloop.comBen Fellows' LinkedInhttps://www.linkedin.com/in/ben-f-44778426/Connect with Jay on LinkedInhttps://www.linkedin.com/in/jayaigner/The First Customer Youtube Channelhttps://www.youtube.com/@thefirstcustomerpodcastThe First Customer podcast websitehttps://www.firstcustomerpodcast.comFollow The First Customer on LinkedInhttp://www.linkedin.com/company/the-first-customer-podcast/

Glenn Carle is an American writer and former intelligence officer. He is the author of The Interrogator: An Education (2011), which describes his involvement in the interrogation of a man at the time believed to be one of the top members of al-Qa'ida. Johns Hopkins Magazine has found The Interrogator to be "unusually candid in its portrayal of the CIA's internal workings—and the toll the agency's moral grey zones take on its operatives".Glenn spent 20 years in clandestine field operations with the Central Intelligence Agency (CIA). Carle retired as Deputy National Intelligence Officer for Transnational Threats from the National Intelligence Council. Carle has been critical of President Donald Trump, particularly after Trump began to disparage American intelligence agencies' assessment of Russian influence over the 2016 presidential election. He told Newsweek, in an article dated December 21, 2017, that he believed that President Donald Trump was "actually working directly for the Russians."Among other roles, Glenn is a Columnist for Newsweek Japan, providing commentary and analysis of international relations, Geo-strategic, and US political issues, and foreign policy and intelligence issues.----------DESCRIPTION:The Shadow Wars: Glenn Carl on Russian Influence, U.S. Intelligence, and Global AuthoritarianismIn this episode, former CIA officer and author Glenn Carl discusses his career in intelligence, focusing on themes such as the internal workings of the CIA, the impact of moral gray zones on operatives, and the nuances of Russian active measures. Carl critiques President Trump's stance on U.S. intelligence agencies and comments on Russian tampering in the 2016 U.S. presidential election. The conversation delves into the strategic shift from focusing on Russia to China, Putin's KGB background, and how Russian tactics destabilize Western democracies. The episode also explores the erosion of U.S. democratic norms through internal and external influences, the complexity of intelligence operations, and the enduring legacy of Carl Schmitt's authoritarian ideas in contemporary U.S. politics.----------CHAPTERS:00:00 Introduction to Glenn Carl00:36 Glenn Carl's Career and Criticism of Trump01:24 Thanking the Supporters01:54 Discussing Russia and the Cold War04:40 Shift in US Strategic Focus06:00 The Role of Russian Intelligence06:49 Putin's Influence and Russian Nationalism18:09 The Struggle in Ukraine24:05 Putin's Background and Russian State Dynamics41:25 The Influence of Vladislav Surkov44:54 Russian Strategy to Undermine the US46:53 Recommended Reading on Russian Influence48:09 Authoritarian Toolkits and Their Impact49:02 US Vulnerabilities and Russian Exploitation49:48 Russian Influence in Europe01:00:24 Traditionalism vs. Modernism01:08:21 Trump's Motivations and Russian Influence01:12:10 Historical Intelligence Operations01:20:01 The Current State of US Democracy01:24:07 Conclusion andhttps://glenncarle.com/ Final Thoughts----------LINKS:https://glenncarle.com/https://en.wikipedia.org/wiki/Glenn_Carlehttps://www.linkedin.com/in/glenn-carle-2031706/https://www.bbc.co.uk/programmes/b0134b2dhttps://www.amazon.co.uk/The-Interrogator-An-Education/dp/B005UVQIAU----------SILICON CURTAIN FILM FUNDRAISERA project to make a documentary film in Ukraine, to raise awareness of Ukraine's struggle and in supporting a team running aid convoys to Ukraine's front-line towns.https://buymeacoffee.com/siliconcurtain/extras----------SUPPORT THE CHANNEL:https://www.buymeacoffee.com/siliconcurtainhttps://www.patreon.com/siliconcurtain----------

Is there a "safe" cycle"? Factors to consider for health vs gains. Then new theory on the primo raw powder drought & your steroid QA. Dave Crosland & Scott McNally ✅ ✅ Modern Aminos New Peptide and Research Chem Affiliate : https://tinyurl.com/y4nts94n ✅ ✅Code THINKBIG ✅ Parabolic Peptides Great Research Tabs and Peps https://tinyurl.com/ycpnbjzd ✅ ✅Code THINK 0:45 Intro and advertisers 12:00 Getting The Most Out Of Your Cycle 3:30 - Reason for the Primo & Masteron Shortage? 9:40 Reaching out to Chinese Raws Contact 11:30 SAFEST CYCLES 13:00 Testosterone, Primo, Masteron? 14:30 Other factors 16:15 Equipoise 18:22 Follow up from Chinese Raw Source 19:40 Low Dose Tren VS High Dose Primo 21:15 Safest Oral? Anavar vs Tbol 25:20 Scott's MK677 Experiment 29:00 Winstrol Oral vs Winstrol Suspension 34:00 Test, EQ, NPP - How long on NPP? 35:00 Pump in the jaw when eating 36:00 Spot injections with GH ? 37:10 Thank you Justin Bruce! 38:00 BPC157 Average Dose and High Dose 44:10 Help with high BG 47:55 Creatine non-responder? 49:20 Oral Minoxidil on cycle ? 52:30 Expired Gear 1:02:10 Uncle Dave's Wisdom

In this episode of the Automation Hangout, host George Ukkuru interviews Divya Manohar, Co-founder and CEO of  DevAssure. DevAssure is carving out a niche in the test automation landscape with its AI-centric platform designed to streamline and accelerate the testing process. Discover how DevAzure aids teams in releasing high-quality software faster by eliminating common QA challenges. Join the conversation as Divya shares her entrepreneurial journey from a software engineer to a pioneering leader in test automation. She also reveals the unique features of DevAssure, such as converting Figma designs into test cases, addressing speed vs. quality dilemmas, and the platform's robust visual testing capabilities across web, mobile, and APIs. Explore the future of QA and learn about DevAssure's upcoming innovations and partnerships to enhance the autonomous functioning of AI agents for testing, promising drastic improvements in test automation efficiency and reliability. Whether you're a QA enthusiast or an entrepreneur, this episode is packed with insights into the evolving software testing world.  

The world famous Rage Select Podcast WILL NOT BE STOPPED as Michael and Jeff discuss Michael's many thoughts about M3GAN 2.0, Jeff's bloody good time with Final Destination: Bloodlines, as well as ALL THE NEWS of the week and much, MUCH MORE! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode602.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast