Podcasts about QA

QA on Rites of the Wedding - St Augustine Orthodox Press

Let's be real. A lot of us have been out here trying to follow someone else's version of success. Copying the routines. Following the “rules.” Pushing ourselves to work in ways that don't even feel natural. But if your business still feels off, it might not be about doing more. It might be about working differently. Working in a way that actually supports how you move. In this solo episode, Monique is getting into the step that too many early-stage entrepreneurs skip: learning how you personally work best. This isn't about another hustle routine or productivity hack. It's about tuning into your rhythm, your energy, and your capacity and building a business that actually fits your life. Especially as Black entrepreneurs, we've been told to push through, power up, and work twice as hard. But we don't often hear that it's okay to pause, reflect, and choose a way of working that protects your peace. That's what this conversation is about. If you've been checking all the boxes but still feel drained or stuck, this is your reminder that success doesn't have to come at the expense of your well-being. IN THIS EPISODE, YOU'LL LEARN: Why many Black entrepreneurs feel stuck mimicking productivity instead of finding flow How to identify your natural work rhythm and align your schedule around it The difference between being productive vs. performing productivity for validation Practical ways to create systems that match your energy instead of drain it How to build flexibility into your routine so it supports you through changing seasons   Thank you so much for listening! If you liked this episode, please subscribe to “The Black to Business Podcast” and rate and review on Apple Podcasts:   Don't miss out on the resources mentioned in this episode by checking out the show notes at blacktobusiness.com/258   Thank you so much for listening! Please support us by simply rating and reviewing our podcast!   Got a question? We'd love to answer it in an upcoming Q&A. Simply record your quick question → https://blacktobusiness.com/QA    Connect with us on Instagram:  https://www.instagram.com/blacktobusiness/    Don't miss an update! Sign up for our weekly newsletter: https://blacktobusiness.com/mailinglist   

What if your AI agent could send emails, check your calendar, and even text people on your behalf—all securely and with your permission? In this episode, Aydin and guest co-host Alexandra from Fellow talk with Sam Partee, co-founder of Arcade, about how AI agents are actually becoming useful in the real world.Sam breaks down how Arcade enables LLM-powered agents to act on your behalf across tools like Gmail, Slack, Salesforce, and more, without sacrificing security. He also shows us how he automates his own workflows, from email triage to iMessage replies, and shares how tools like Cursor and Claude are reshaping how engineers work day-to-day.Whether you're technical or not, this episode is packed with actionable insights on what it means to work in an AI-native company—and how to start doing it yourself.Timestamps0:00 – The future of agents impersonating people01:20 – Meet Sam Partee and his background in high-performance computing02:50 – What Arcade is and how it powers AI agents05:10 – Use case: ambient social media agents06:50 – “YOLO mode” vs. human-in-the-loop agent workflows07:30 – Building a lean AI-native company08:00 – Engineers are now 1.5x more productive—with caveats12:00 – Why the whole team (PMs, QA, etc.) should use tools like Cursor14:00 – How Markdown became the LLM-native format17:00 – Sam's iMessage agent and calendar automation18:45 – His AI-powered inbox (email triage + drafting)21:00 – Live demo: using Slack assistant “Archer” built with Arcade24:00 – How non-technical people can use these tools too27:00 – Cursor vs. Copilot: What's better?30:00 – Cursor agent mode and example developer workflows34:00 – Vector databases and prompt design35:00 – Using LLMs to redesign error handling and generate docs38:00 – Advice for teams adopting AI: start by buildingTools and Technologies:Arcade – Let AI agents act on your behalf (email, Slack, calendar, etc.) with secure OAuth.Cursor – LLM-native IDE with full-codebase context. Ideal for AI-assisted development.Claude – Chat interface + agent orchestration, paired with Arcade.LangGraph – Multi-agent orchestration framework with human-in-the-loop support.TailScale – Secure remote networking; enables Sam to access agents from anywhere.Twilio – Used for SMS reminders and notifications.Obsidian + Markdown – Sam uses Markdown + AI for personal notes and research.GitHub Copilot – Used in tandem with Cursor for inline suggestions and PR reviews.Subscribe to the channel for more behind-the-scenes looks at how top teams are rethinking work with AI.Subscribe at thisnewway.com to get the step-by-step playbooks, tools, and workflows.

Vilhelm von Ehrenheim, co-founder and chief AI officer of QA.tech, speaks with SE Radio's Brijesh Ammanath about autonomous testing. The discussion starts by covering the fundamentals, and how testing has evolved from manual to automated to now autonomous. Vilhelm then deep dives into the details of autonomous testing and the role of agents in autonomous testing. They consider the challenges in adopting autonomous testing, and Wilhelm describes the experiences of some clients who have made the transition. Toward the end of the show, Vilhelm describes the impact of autonomous testing on the traditional QA career and what test professionals can do to upskill. This episode is sponsored by Fly.io.

ABOUT DHRUV PARTHASARATHYDhruv Parthasarathy has spent the last 8 years focused on applying modern software and machine learning techniques in healthcare. Dhruv currently serves as the CTO of Commure, HATCO, and Augmedix. In the role of CTO, he leads product, engineering, and design teams. Prior to this, Dhruv helped found Athelas which eventually merged with Commure.In these roles, Dhruv has designed and developed end-to-end solutions for revenue cycle automation, ambient documentation, patient engagement, and at-home diagnostics for oncology.Before this, Dhruv was the Director of Machine Learning Programs at Udacity, where he led the development of the AI, Self-Driving Car, Deep Learning, and Machine Learning Nanodegree programs.Dhruv also worked as a Product Engineer at Udacity, where he rebuilt the main signed-in experience and was responsible for the backend development. Dhruv obtained a Bachelor's degree in Computer Science from Massachusetts Institute of Technology in 2013. Following this, they pursued a Master's degree in Computer Science with a concentration in Artificial Intelligence at MIT from 2013 to 2014. This episode is brought to you by Side – delivering award-winning QA, localization, player support, and tech services for the world's leading games and technology brands.For over 30 years, Side has helped create unforgettable user experiences—from indies to AAA blockbusters like Silent Hill 2 and Baldur's Gate 3.Learn more about Side's global solutions at side.inc. SHOW NOTES:How the Commure team moves with speed & momentum (3:26)Commure's operational strategy / key leadership principles (4:57)Hiring & cultivating multi-talented individuals (7:16)How to optimize decision-making, push decisions down & minimize risk (8:40)Why speed is a core principle for building successful eng orgs (11:36)Getting unstuck in your decision-making as an eng team (13:07)Challenges faced while building a high-performing eng team in healthcare (15:47)Tactics for hiring less experienced engineers & bringing them up to speed (18:22)Customization as a product principle and how it manifests in EPD (20:55)Why the polymath style approach to engineering is more vital now than ever (23:47)Lessons learned around scope & using it to create leverage (26:06)Frameworks for assessing areas most likely to create a compound win (28:22)Rapid fire questions (30:35)LINKS AND RESOURCESCinema Speculation - The long-awaited first work of nonfiction from the author of the #1 New York Times bestselling Once Upon a Time in Hollywood: a deliriously entertaining, wickedly intelligent cinema book as unique and creative as anything by Quentin Tarantino.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to break free from the AI sophomore slump. You’ll learn why many companies stall after early AI wins. You’ll discover practical ways to evolve your AI use from simple experimentation to robust solutions. You’ll understand how to apply strategic frameworks to build integrated AI systems. You’ll gain insights on measuring your AI efforts and staying ahead in the evolving AI landscape. Watch now to make your next AI initiative a success! Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-generative-ai-sophomore-slump-part-2.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn – 00:00 In this week’s In Ear Insights, part two of our Sophomore Slump series. Boy, that’s a mouthful. Katie Robbert – 00:07 We love alliteration. Christopher S. Penn – 00:09 Yahoo. Last week we talked about what the sophomore slump is, what it looks like, and some of the reasons for it—why people are not getting value out of AI and the challenges. This week, Katie, the sophomore slump, you hear a lot in the music industry? Someone has a hit album and then their sophomore album, it didn’t go. So they have to figure out what’s next. When you think about companies trying to get value out of AI and they’ve hit this sophomore slump, they had early easy wins and then the easy wins evaporated, and they see all the stuff on LinkedIn and wherever else, like, “Oh, look, I made a million dollars in 28 minutes with generative AI.” And they’re, “What are we doing wrong?” Christopher S. Penn – 00:54 How do you advise somebody on ways to think about getting out of their sophomore slump? What’s their next big hit? Katie Robbert – 01:03 So the first thing I do is let’s take a step back and see what happened. A lot of times when someone hits that sophomore slump and that second version of, “I was really successful the first time, why can’t I repeat it?” it’s because they didn’t evolve. They’re, “I’m going to do exactly what I did the first time.” But your audience is, “I saw that already. I want something new, I want something different.” Not the exact same thing you gave me a year ago. That’s not what I’m interested in paying for and paying attention to. Katie Robbert – 01:36 So you start to lose that authority, that trust, because it’s why the term one hit wonder exists—you have a one hit wonder, you have a sophomore slump. You have all of these terms, all to say, in order for people to stay interested, you have to stay interesting. And by that, you need to evolve, you need to change. But not just, “I know today I’m going to color my hair purple.” Okay, cool. But did anybody ask for that? Did anybody say, “That’s what I want from you, Katie? I want purple hair, not different authoritative content on how to integrate AI into my business.” That means I’m getting it wrong because I didn’t check in with my customer base. Katie Robbert – 02:22 I didn’t check in with my audience to say, “Okay, two years ago we produced some blog posts using AI.” And you thought that was great. What do you need today? And I think that’s where I would start: let’s take a step back. What was our original goal? Hopefully you use the 5Ps, but if you didn’t, let’s go ahead and start using them. For those who don’t know, 5Ps are: purpose—what’s the question you’re trying to answer? What’s the problem you’re trying to solve? People—who is involved in this, both internally and externally? Especially here, you want to understand what your customers want, not just what you think you need or what you think they need. Process—how are you doing this in a repeatable, scalable way? Katie Robbert – 03:07 Platform—what tools are you using, but also how are you disseminating? And then performance—how are you measuring success? Did you answer the question? Did you solve the problem? So two years later, a lot of companies are saying, “I’m stalled out.” “I wanted to optimize, I wanted to innovate, I wanted to get adoption.” And none of those things are happening. “I got maybe a little bit of optimization, I got a little bit of adoption and no innovation.” So the first thing I would do is step back, run them through the 5P exercise, and try to figure out what were you trying to do originally? Why did you bring AI into your organization? One of the things Ginny Dietrich said is that using AI isn’t the goal and people start to misframe it as, “Well,” Katie Robbert – 04:01 “We wanted to use AI because everyone else is doing it.” We saw this question, Chris, in, I think, the CMI Slack group a couple weeks ago, where someone was saying, “My CEO is, ‘We gotta use AI.’ That’s the goal.” And it’s, “But that’s not a goal.” Christopher S. Penn – 04:18 Yeah, that’s saying, “We’re gonna use blenders. It’s all blenders.” And you’re, “But we’re a sushi shop.” Katie Robbert – 04:24 But why? And people should be asking, “Why do you need to use a blender? Why do you need to use AI? What is it you’re trying to do?” And I think that when we talk about the sophomore slump, that’s the part that people get stuck on: they can’t tell you why they still. Two years later—two years ago, it was perfectly acceptable to start using AI because it was shiny, it was new, everybody was trying it, they were experimenting. But as you said in part one of this podcast series, people are still stuck in using what should be the R&D version of AI. So therefore, the outputs they’re getting are still experimental, are still very buggy, still need a lot of work, fine-tuning, because they’re using the test bed version as their production version. Katie Robbert – 05:19 And so that’s where people are getting stuck because they can’t clearly define why they should be using generative AI. Christopher S. Penn – 05:29 One of the markers of AI maturity is how many—you can call them agents if you want—pieces of software have you created that have AI built into it but don’t require you to be piloting it? So if you were copying and pasting all day, every day, inside and outside of ChatGPT or the tool of your choice, and you’re the copy-paste monkey, you’re basically still stuck in 2023. Yes, your prompts hopefully have gotten better, but you are still doing the manual work as opposed to saying, “I’m going to go check on my marketing strategy and see what’s in my inbox this week from my various AI tool stack.” Christopher S. Penn – 06:13 And it has gone out on its own and downloaded your Google Analytics data, it has produced a report, and it has landed that report in your inbox. So we demoed a few weeks ago on the Trust Insights live stream, which you can catch at Trust Insights YouTube, about taking a sales playbook, taking CRM data, and having it create a next best action report. I don’t copy-paste that. I set, say, “Go,” and the report kind of falls out onto my hard drive like, “Oh, great, now I can share this with the team and they can at least look at it and go, ‘These are the things we need to do.'” But that’s taking AI out of experimental mode, copy-paste, human mode, and moving it into production where the system is what’s working. Christopher S. Penn – 07:03 One of the things we talk about a lot in our workshops and our keynotes is these AI tools are like the engine. You still need the rest of the car. And part of maturity of getting out of the sophomore slump is to stop sitting on the engine all day wondering why you’re not going down the street and say, “Perhaps we should put this in the car.” Katie Robbert – 07:23 Well, and so, you mentioned the AI, how far people are in their AI maturity and what they’ve built. What about people who maybe don’t feel like they have the chops to build something, but they’re using their existing software within their stack that has AI built in? Do you think that falls under the AI maturity? As in, they’re at least using some. Something. Christopher S. Penn – 07:48 They’re at least using something. But—and I’m going to be obnoxious here—you can ask AI to build the software for you. If you are good at requirements gathering, if you are good at planning, if you’re good at asking great questions and you can copy-paste basic development commands, the machines can do all the typing. They can write Python or JavaScript or the language of your choice for whatever works in your company’s tech stack. There is not as much of an excuse anymore for even a non-coder to be creating code. You can commission a deep research report and say, “What are the best practices for writing Python code?” And you could literally, that could be the prompt, and it will spit back, “Here’s the 48-page document.” Christopher S. Penn – 08:34 And you say, “I’ve got a knowledge block now of how to do this.” I put that in a Google document and that can go to my tool and say, “I want to write some Python code like this.” Here’s some best practices. Help me write the requirements—ask me one question at a time until you have enough information for a good requirements document. And it will do that. And you’ll spend 45 minutes talking with it, having a conversation, nothing technical, and you end up with a requirements document. You say, “Can you give me a file-by-file plan of how to make this?” And it will say, “Yes, here’s your plan.” 28 pages later, then you go to a tool like Jules from Google. Say, “Here’s the plan, can you make this?” Christopher S. Penn – 09:13 And it will say, “Sure, I can make this.” And it goes and types, and 45 minutes later it says, “I’ve done your thing.” And that will get you 95% of the way there. So if you want to start getting out of the sophomore slump, start thinking about how can we build the car, how can we start connecting this stuff that we know works because you’ve been doing in ChatGPT for two years now. You’ve been copy-pasting every day, week, month for two years now. It works. I hope it works. But the question that should come to mind is, “How do I build the rest of the car around so I can stop copy-pasting all the time?” Katie Robbert – 09:50 So I’m going to see you’re obnoxious and raise you a condescending and say, “Chris, you skipped over the 5P framework, which is exactly what you should have been using before you even jump into the technology.” So you did what everybody does wrong and you went technology first. And so, you said, “If you’re good at requirements gathering, if you’re good at this, what if you’re not good at those things?” Not everyone is good at clearly articulating what it is they want to do or why they want to do it, or who it’s for. Those are all things that really need to be thought through, which you can do with generative AI before you start building the thing. So you did what every obnoxious software developer does and go straight to, “I’m going to start coding something.” Katie Robbert – 10:40 So I’m going to tell you to slow your roll and go through the 5Ps. And first of all, what is it? What is it you’re trying to do? So use the 5P framework as your high-level requirements gathering to start before you start putting things in, before you start doing the deep research, use the 5Ps and then give that to the deep research tool. Give that to your generative AI tool to build requirements. Give that along with whatever you’ve created to your development tool. So what is it you’re trying to build? Who is it for? How are they going to use it? How are you going to use it? How are you going to maintain it? Because these systems can build code for you, but they’re not going to maintain it unless you have a plan for how it’s going to be maintained. Katie Robbert – 11:30 It’s not going to be, “Guess what, there’s a new version of AI. I’m going to auto-update myself,” unless you build that into part of the process. So you’re obnoxious, I’m condescending. Together we make Trust Insights. Congratulations. Christopher S. Penn – 11:48 But you’re completely correct in that the two halves of these things—doing the 5Ps, then doing your requirements, then thinking through what is it we’re going to do and then implementing it—is how you get out of the sophomore slump. Because the sophomore slump fundamentally is: my second album didn’t go so well. I’ve gotta hit it out of the park again with the third album. I’ve gotta remain relevant so that I’m not, whatever, what was the hit? That’s the only thing that anyone remembers from that band. At least I think. Katie Robbert – 12:22 I’m going to let you keep going with this example. I think it’s entertaining. Christopher S. Penn – 12:27 So your third album has to be, to your point, something that is impactful. It doesn’t necessarily have to be new, but it has to be impactful. You have to be able to demonstrate bigger, better, faster or cheaper. So here’s how we’ve gotten to bigger, better, faster, cheaper, and those two things—the 5Ps and then following the software development life cycle—even if you’re not the one making the software. Because in a lot of ways, it’s no different than outsourcing, which people have been doing for 30 years now for software, to say, “I’m going to outsource this to a developer.” Yeah, instead of the developer being in Bangalore, the developer is now a generative AI tool. You still have to go through those processes. Christopher S. Penn – 13:07 You still have to do the requirements gathering, you still have to know what good QA looks like, but the turnaround cycle is much faster and it’s a heck of a lot cheaper. And so if you want to figure out your next greatest hit, use these processes and then build something. It doesn’t have to be a big thing; build something and start trying out the capabilities of these tools. At a workshop I did a couple weeks ago, we took a podcast that a prospective client was on, and a requirements document, and a deep research document. And I said, “For your pitch to try and win this business, let’s turn it to a video game.” And it was this ridiculous side-scrolling shooter style video game that played right in a browser. Christopher S. Penn – 14:03 But everyone in the room’s, “I didn’t know AI could do that. I didn’t know AI could make me a video game for the pitch.” So you would give this to the stakeholder and the stakeholder would be, “Huh, well that’s kind of cool.” And there was a little button that says, “For the client, boost.” It is a video game bonus boost. That said they were a marketing agency, and so ad marketing, it made the game better. That capability, everyone saw it and went, “I didn’t know we could do that. That is so cool. That is different. That is not the same album as, ‘Oh, here’s yet another blog post client that we’ve made for you.'” Katie Robbert – 14:47 The other thing that needs to be addressed is what have I been doing for the past two years? And so it’s a very human part of the process, but you need to do what’s called in software development, a post-mortem. You need to take a step back and go, “What did we do? What did we accomplish? What do we want to keep? What worked well, what didn’t work?” Because, Chris, you and I are talking about solutions of how do you get to the next best thing. But you also have to acknowledge that for two years you’ve been spending time, resources, dollars, audience, their attention span on these things that you’ve been creating. So that has to be part of how you get out of this slump. Katie Robbert – 15:32 So if you said, “We’ve been able to optimize some stuff,” great, what have you optimized? How is it working? Have you measured how much optimization you’ve gotten and therefore, what do you have left over to then innovate with? How much adoption have you gotten? Are people still resistant because you haven’t communicated that this is a thing that’s going to happen and this is the direction of the company or it’s, “Use it, we don’t really care.” And so that post-mortem has to be part of how you get out of this slump. If you’re, since we’ve been talking about music, if you’re a recording artist and you come out with your second album and it bombs, the record company’s probably going to want to know what happened. Katie Robbert – 16:15 They’re not going to be, “Go ahead and start on the third album. We’re going to give you a few million dollars to go ahead and start recording.” They’re going to want to do a deep-dive analysis of what went wrong because these things cost money. We haven’t talked about the investment. And it’s going to look different for everyone, for every company, and the type of investment is going to be different. But there is an investment, whether it’s physical dollars or resource time or whatever—technical debt, whatever it is—those things have to be acknowledged. And they have to be acknowledged of what you’ve spent the past two years and how you’re going to move forward. Katie Robbert – 16:55 I know the quote is totally incorrect, but it’s the Einstein quote of, “You keep doing the same thing over and it’s the definition of insanity,” which I believe is not actually something he said or what the quote is. But for all intents and purposes, for the purpose of this podcast, that’s what it is. And if you’re not taking a step back to see what you’ve done, then you’re going to move forward, making the same mistakes and doing the same things and sinking the same costs. And you’re not really going to be moving. You’ll feel you’re moving forward, but you’re not really doing that, innovating and optimizing, because you haven’t acknowledged what you did for the past two years. Christopher S. Penn – 17:39 I think that’s a great way of putting it. I think it’s exactly the way to put it. Doing the same thing and expecting a different outcome is the definition of insanity. That’s not entirely true, but it is for this discussion. It is. And part of that, then you have to root-cause analysis. Why are we still doing the same thing? Is it because we don’t have the knowledge? Is it because we don’t have a reason to do it? Is it because we don’t have the right people to do it? Is it because we don’t know how to do it? Do we have the wrong tools? Do we not make any changes because we haven’t been measuring anything? So we don’t know if things are better or not? All five of those questions are literally the 5Ps brought to life. Christopher S. Penn – 18:18 And so if you want to get out of the sophomore slump, ask each of those questions: what is the blocking obstacle to that? For example, one of the things that has been on my list to do forever is write a generative AI integration to check my email for me and start responding to emails automatically. Katie Robbert – 18:40 Yikes. Christopher S. Penn – 18:43 But that example—the purpose of the performance—is very clear. I want to save time and I want to be more responsive in my emails or more obnoxious. One of the two, I want to write a version for text messages that automatically put someone into text messaging limbo as they’re talking to my AI assistant that is completely unhelpful so that they stop. So people who I don’t want texts from just give up after a while and go, “Please never text this person again.” Clear purpose. Katie Robbert – 19:16 Block that person. Christopher S. Penn – 19:18 Well, it’s for all the spammy text messages that I get, I want a machine to waste their time on purpose. But there’s a clear purpose and clear performance. And so all this to say for getting out of the sophomore slump, you’ve got to have this stuff written out and written down and do the post-mortem, or even better, do a pre-mortem. Have generative AI say, “Here’s what we’re going to do.” And generative AI, “Tell me what could go wrong,” and do a pre-mortem before you, “It seems following the 5P framework, you haven’t really thought through what your purpose is.” Or following the 5P framework, you clearly don’t have the skills. Christopher S. Penn – 20:03 One of the things that you can and should do is grab the Trust Insights AI Ready Marketing Strategy kit, which by the way, is useful for more than marketing and take the PDF download from that, put it into your generative AI chat, and say, “I want to come up with this plan, run through the TRIPS framework or the 5Ps—whatever from this kit—and say, ‘Help me do a pre-mortem so that I can figure out what’s going to go wrong in advance.'” Katie Robbert – 20:30 I wholeheartedly agree with that. But also, don’t skip the post-mortem because people want to know what have we been spinning our wheels on for two years? Because there may be some good in there that you didn’t measure correctly the first time or you didn’t think through to say, “We have been creating a lot of extra blog posts. Let’s see if that’s boosted the traffic to our website,” or, “We have been able to serve more clients. Let’s look at what that is in revenue dollars.” Katie Robbert – 21:01 There is some good that people have been doing, but I think because of misaligned expectations and assumptions of what generative AI could and should do. But also then coupled with the lack of understanding of where generative AI is today, we’re all sitting here going, “Am I any better off?” I don’t know. I mean, I have a Katie AI version of me. But so what? So I need to dig deeper and say, “What have I done with it? What have I been able to accomplish with it?” And if the answer is nothing great, then that’s a data point that you can work from versus if the answer is, “I’ve been able to come up with a whole AI toolkit and I’ve been able to expedite writing the newsletter and I’ve been able to do XYZ.” Okay, great, then that’s a benefit and I’m maybe not as far behind as I thought I was. Christopher S. Penn – 21:53 Yep. And the last thing I would say for getting out of the sophomore slump is to have some way of keeping up with what is happening in AI. Join the Analytics for Marketers Slack Group. Subscribe to the Trust Insights newsletter. Hang out with us on our live streams. Join other Slack communities and other Discord communities. Read the big tech blogs from the big tech companies, particularly the research blogs, because that’s where the most cutting-edge stuff is going to happen that will help explain things. For example, there’s a paper recently that talked about how humans perceive language versus how language models perceive it. And the big takeaway there was that language models do a lot of compression. They’re compression engines. Christopher S. Penn – 22:38 So they will take the words auto and automobile and car and conveyance and compress it all down to the word car. And when it spits out results, it will use the word car because it’s the most logical, highest probability term to use. But if you are saying as part of your style, “the doctor’s conveyance,” and the model compresses down to “the doctor’s car,” that takes away your writing style. So this paper tells us, “I need to be very specific in my writing style instructions if I want to capture any.” Because the tool itself is going to capture performance compression on it. So knowing how these technologies work, not everyone on your team has to do that. Christopher S. Penn – 23:17 But one person on your team probably should have more curiosity and have time allocated to at least understanding what’s possible today and where things are going so that you don’t stay stuck in 2023. Katie Robbert – 23:35 There also needs to be a communication plan, and perhaps the person who has the time to be curious isn’t necessarily the best communicator or educator. That’s fine. You need to be aware of that. You need to acknowledge it and figure out what does that look like then if this person is spending their time learning these tools? How do we then transfer that knowledge to everybody else? That needs to be part of the high-level, “Why are we doing this in the first place? Who needs to be involved? How are we going to do this? What tools?” It’s almost I’m repeating the 5Ps again. Because I am. Katie Robbert – 24:13 And you really need to think through, if Chris on my team is the one who’s going to really understand where we’re going with AI, how do we then get that information from Chris back to the rest of the team in a way that they can take action on it? That needs to be part of this overall. Now we’re getting out of the slump, we’re going to move forward. It’s not enough for someone to say, “I’m going to take the lead.” They need to take the lead and also be able to educate. And sometimes that’s going to take more than that one person. Christopher S. Penn – 24:43 It will take more than that one person. Because I can tell you for sure, even for ourselves, we struggle with that sometimes because I will have something, “Katie, did you see this whole new paper on infinite-retry and an infinite context window?” And you’re, “No, sure did not.” But being able to communicate, as you say, “tell me when I should care,” is a really important thing that needs to be built into your process. Katie Robbert – 25:14 Yep. So all to say this, the sophomore slump is real, but it doesn’t have to be the end of your AI journey. Christopher S. Penn – 25:25 Exactly. If anything, it’s a great time to pause, reevaluate, and then say, “What are we going to do for our next hit album?” If you’d like to share what your next hit album is going to be, pop on by our free Slack—go to Trust Insights.AI/analyticsformarketers—where you and over 4200 other marketers are asking and answering each other’s questions every single day about analytics, data science, and AI. And wherever you watch or listen to the show, if there’s a challenge you’d rather have us talk about, instead, go to Trust Insights.AI/TIPodcast. You can find us in all the places podcasts are served. Thanks for tuning in and we’ll talk to you on the next one. Katie Robbert – 26:06 Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable Insights. Founded in 2017 by Katie Robert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Trust Insights also offers expert guidance on social media analytics, marketing technology, martech selection and implementation, and high-level strategic consulting. Katie Robbert – 27:09 Encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama. Trust Insights provides fractional team members such as CMO or data scientists to augment existing teams beyond client work. Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the In-Ear Insights podcast, the Inbox Insights newsletter, the So What? LiveStream, webinars, and keynote speaking. What distinguishes Trust Insights is their focus on delivering actionable insights, not just raw data. Trust Insights are adept at leveraging cutting-edge generative AI techniques like large language models and diffusion models, yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Data Storytelling. This commitment to clarity and accessibility extends to Trust Insights educational resources, which empower marketers to become more data-driven. Katie Robbert – 28:15 Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you’re a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.

Guest: Julie Banta, Director of Engineering, Build & Release at Respawn EntertainmentSummary:In this episode of Player Driven, Greg sits down with Julie Banta, Director of Engineering at Respawn, to explore the underappreciated world of build and release operations. From her unlikely start in finance and insurance to helping manage one of the world's top live service games, Julie shares her unique journey, the role of real-time feedback in LiveOps, and how a great team culture can make or break success.They discuss: What Build & Release actually does in a live service game like Apex Legends Navigating fast-turnaround bug fixes and cross-platform coordination How to connect your past experiences to break into the gaming industry Leadership, burnout, and the importance of a people-first team The need for diversity and inclusivity in both dev teams and the games themselvesTimestamps: 07:00 – From finance to EA: career pivots and transferable skills 16:00 – The pressure and complexity behind LiveOps launches 29:00 – Fast feedback loops and using Reddit as a QA tool 40:00 – How Julie leads her team with empathy and trust 46:00 – Women in gaming and why representation matters 54:00 – Advice for indie devs and those breaking into the industryLinks: Connect with Julie on LinkedIn Learn more about Respawn and Apex Legends More episodes at playerdriven.io/podcast

Updating developer tools is essential for developers who want to stay efficient, secure, and competitive. In this episode of Building Better Developers with AI, Rob Broadhead and Michael Meloche explore how maintaining modern toolsets helps individuals and teams deliver better software, faster. With support from AI-generated analysis and real-world experience, they outline the risks of falling behind—and how to move forward. Listen to the full episode of Building Better Developers with AI for practical insights and ideas you can start applying today. Efficiency and Profitability When Updating Developer Tools AI captured the core message well: using outdated tools slows down delivery, creates unnecessary friction, and ultimately reduces profitability. For side hustlers and teams alike, this loss of efficiency can make or break a project. Rob pointed out that many developers begin their careers using only basic tools. Without proper exposure to modern IDEs like IntelliJ, Visual Studio Code, or Eclipse, they miss out on powerful features such as debugging tools, plugin support, container integration, and real-time collaboration. Warning Signs You Should Be Updating Developer Tools How do you know it's time to update your development tools? Rob and Michael discussed key red flags: Frequent crashes or poor performance Lack of support for modern languages or frameworks Weak integration with tools like GitHub Actions or Docker Outdated or unsupported plugins Inconsistent tooling across team members Neglecting to update developer tools can lead to slow onboarding, poor collaboration, and increased bugs—especially in fast-paced or regulated environments. Tool Standardization vs. Flexibility When Updating Tools There's a balance between letting developers choose their tools and ensuring consistency across a team. While personal comfort can boost productivity, it may also cause challenges when teams debug or collaborate. Rob and Michael recommend hosting internal hackathons to explore new toolchains or standardize workflows. These events give teams a structured way to evaluate tools and share findings. The Security Risk of Not Updating Developer Tools Michael highlighted that outdated tooling doesn't just slow developers down—it creates serious security and compliance risks. Being just one or two versions behind can open vulnerabilities that violate standards like HIPPA, OWASP or SOX. Regular updates to SDKs, plugins, and IDEs are essential for staying compliant, especially in sensitive industries like finance or healthcare. How to Evaluate New Tools Before Updating Developer Toolchains Rob offered a practical framework for evaluating new tools: Does it solve a real pain point? Start with a side project or proof of concept. Check for strong community support and documentation. Balance between stable and innovative. Michael added a note of caution: avoid adopting tools with little community activity or long-term support. If a GitHub project has only a couple of contributors and poor maintenance, it's a red flag. Developer Tools to Review and Update Regularly To keep your development environment current, Rob suggested reviewing these tool categories often: IDEs and code editors Version control tools CI/CD systems and build automation Testing and QA frameworks Package managers and dependency systems Containerization and environment management platforms Using AI to convert simple apps into different frameworks can also help evaluate new tools—just make sure not to share proprietary code. Final Thoughts Modern development demands modern tooling. From cleaner code to faster deployment and stronger team collaboration, the benefits of updating developer tools are clear. Whether you're an independent developer or part of a larger organization, regularly reviewing and upgrading your toolset is a habit worth forming. Stay Connected: Join the Developreneur Community We invite you to join our community and share your coding journey with us. Whether you're a seasoned developer or just starting, there's always room to learn and grow together. Contact us at info@develpreneur.com with your questions, feedback, or suggestions for future episodes. Together, let's continue exploring the exciting world of software development. Additional Resources Navigating Communication Tools in Modern Workplaces Building a Portable Development Environment That is OS-agnostic Modern Tools For Monetizing Content Updating Developer Tools: Keeping Your Tools Sharp and Efficient Building Better Developers With AI Podcast Videos – With Bonus Content

On this episode of The Founder's Sandbox, Brenda speaks with David Hirschfeld, owner of 18 year old business Tekyz, that boasts a hyperexceptional development team building high “ticket” products in the B2B space. They speak about ways in which AI is a gamechanger, how Tekyz backs their work for clients with relentless pursuit of quality, and how Tekyz practices ruthless compassion,to protect the company and enable it to grow Having collaborated with over 90 startups, he developed the Launch 1st Method—a systematic approach that minimizes risks and accelerates software company success with reduced reliance on investor funding, after observing that many companies launch a product first and then fail at a later stage – With Tekyz approach of Launch 1st exceptional founders are in love with the problem not the product.   David's expertise bridges cutting-edge AI technologies, workflow optimization, and startup ecosystem dynamics. When not transforming business strategies, he enjoys woodworking, golfing, and drawing leadership insights from his experience raising four successful sons. You can find out more about David and Tekyz at: https://sites.google.com/tekyz.com/david-hirschfeld?usp=sharing https://tekyz.podbean.com/ - Scaling Smarter Episodes. www.scalingsmarter.net - Schedule an interview https://www.linkedin.com/in/dhirschfeld/ https://x.com/tekyzinc https://www.linkedin.com/in/dhirschfeld/ https://www.facebook.com/dmhirschfeld       transcription:  00:04 Welcome  back to the Founders Sandbox.  I am Brenda McCabe, the host here on this monthly podcast, now in its third season. This podcast reaches entrepreneurs, business owners that are scaling. 00:31 professional service providers that provide services to these  entrepreneurs, and corporate board directors who, like me, are building resilient, purpose-driven, and scalable businesses with great corporate governance. My guests to this podcast are business owners themselves, professional service providers, and corporate directors who, like me, want to  use the power of the private company to build a better 01:01 world through storytelling with each of my guests in the sandbox. My goal is to provide a fun sandbox environment where we can equip one founder at a time to build a better world through great corporate governance. So today I'm absolutely delighted to have as my guest, David Hirschfeld. David is the owner and CEO of Techies, 17 or 18 year old business now that boasts 01:29 a hyper exceptional development team that are building high ticket products in the B2B space.  Welcome David to the Founder Sandbox. Hi Brenda and thanks for having me. Great. So I'm delighted that we  actually did a dry run in February.  We've known each other for some time  and AI, we're going to be touching on AI.  And I think that the world of AI 01:58 particularly in software development,  has changed significantly since we last spoke in February. So we're going to be getting into  some, I think, novel concepts for  the listeners of the Founder Sandbox. So I wanted to, you I always talk about how I like to work with  growth stage companies  that  typically are bootstrapped  and 02:26 It's only at a later stage do they seek institutional investment  by building great corporate governance  and reducing the reliance on investor funding  until such a time that they choose the right type of investors that can help them scale. So when I found out what you do at Techies with Launch First  and the type of work you do in B2B businesses, I absolutely wanted to have you here  on the  founder sandbox. 02:56 So let's jump right in, right? I think I'm eager to learn more about how to scale your bespoke development at Techies, right? To scale my own business? Okay. So there's a lot of different aspects to scaling my business and I bootstrapped for the last 18 years. 03:25 I've never taken any investment  with techies.  And I've  done that very specifically because  it gives me a lot of freedom. I don't have  a reporting structure that I have to worry about. That doesn't mean that I can be lazy with my team.  To grow my team, I have a philosophy 03:52 that I only hire people that are smarter than I am.  And the  ones that are in a position to hire, they can only hire people that are smarter than them. And by  really sticking to this philosophy, even though sometimes it makes us grow a little slower than we would like, it means that when we bring in people, those people  contribute immediately and contribute in a way 04:21 that it's our job to get the impediments out of their way and to facilitate them  so that they can contribute and  help us grow the company. So I call it  the ball rolls uphill  here because  my job is to support everybody that is above me, which is everybody. And then the people that I support directly, their job is to support the people that are above them. 04:51 Because if we're hiring correctly, then  people that we bring in can contribute in the area that we're bringing them in way more than the person that's hiring them. Okay. Thank you for that. So before you launched Techies, you had a career in companies like,  I  believe, Computer Associates, right? Texas Experiments and TelaMotorola. 05:19 There was a period of time between your  experience in these large corporations before your launch tech is where you actually had your own startup  and  you sold it in 2000, right? And I believe you also learned perhaps with the second startup about how hard it is to find product market fit. Can you talk to that for my listeners, please? 05:46 I don't know that it's that hard to find product market fit. It depends if that's your focus or not. If your focus is to nail down product market fit, then  it's not that hard to determine whether you can achieve that or not fairly quickly.  You can do that by  selling your product to potential customers.  That sounds strange. Of course, we all want to sell our products, but 06:14 What I'm suggesting is you start selling your product before you have a product, before you have a  full product. And I don't mean an MVP, but a design prototype. You go out to the market and you start to sell it. If you have product market fit and you've identified the early adopter in your market and you know that they have a very high  need from a perception perspective  and there's a big cost to the problem that you're solving. 06:45 then you can offer them a big enough value upfront that they'll buy your product early and you can prove that there's a market for your product and they'll buy it in enough numbers that you  can achieve a measurable  metric, which I kind of call the golden ratio, which is three to one in terms of what is the lifetime value of a customer versus what does it cost to acquire that customer? And you can get to that three to one ratio. 07:13 in a prelaunch sale model before you ever started developing your product as a way of proving product market fit. Or you pivot quickly and cheaply because you're not having to rebuild a product that you've built in the wrong way. Or you  fail fast and cheap. And every entrepreneur's first goal should be to fail fast and cheap. know that sounds backwards, but that should be your goal is that you can fail fast and cheap or if you 07:42 If you fail to fail fast and cheap, that means you've found a path to revenue  and  product market fit. And now you know you have a viable business. making the investment to build the product  is a no brainer.  And you came upon this methodology, right? Yes.  because you did yourself when you had your first company, you did not understand the funding part, right?  Can you talk? 08:12 a bit about your specific example and then how that's informed now 17 years of techies and over 90 projects with startups. Okay. So my first company was Bootstrap. Okay.  And that one was successful and we grew it despite  me, it was me and a partner. And  despite ourselves, we grew it  over eight years. 08:39 where he ended up with 800 customers in 22 countries and sold it to a publicly traded firm out of Toronto. That was in the product food, snack food distribution business because that was what our product was focused on. So I started another company about five years later, not realizing the things that I did the first time. 09:08 that made it  so successful,  which really fit the launch first model to a large degree.  But the second time I built a product that would have been successful had I followed my first model,  but I didn't. So I went the route of building an MVP and getting customers on a free version of it, and then going out and trying to raise money, which is the very classic approach that the SaaS products 09:38 take now.  And the problem is with that approach is that you end up digging a really deep hole  in terms of the investment that you make to build the product with enough functionality that you can convince people it's worth putting an investment in and you're not generating any revenue at the time. And I should have just started selling the product and generating subscription revenue right from the beginning. First of all, I would have been able to  raise money much more easily. 10:08 Secondly, I would have not needed to raise money as much if I'd focused on sales. The problem with a lot of founders is they fall in love with their product. They believe that people will buy it at enough numbers and that investors will see the potential. they're afraid of sales. I've fallen into this trap before too. I've done it both ways. And I can tell you selling early 10:38 and staying focused on the customer and the problem are the way to be successful. So founders who I find are consistently successful, they are focused on the problem, they love the problem. The product is just the natural conclusion to solving the problem, not something to be in love with. They spend their time talking to customers about the problems.  So how does a potential customer find you and work with you? 11:08 Oh, they can find me at Techies or they can find me at LaunchFirst, was spelled launch1st.com. And they can find me on LinkedIn. And then to work with me, it's just give me a call, send me an email, we'll set up a Zoom. I'll start to learn about what you're trying to accomplish and what your requirements are. And I'll typically spend quite a bit of time with any potential clients. 11:39 in  one to usually multiple calls or Zooms, learning and  creating estimates and doing a lot of work in advance with the idea that there'll be a natural conclusion at the end of this that they'll wanna start working with me in a paid fashion. So there's a lot of value that my clients get from me whether they end up contracting me or not.  And how, again, back to,  thank you for that and that. 12:08 how to contact you will be in the show notes. But what types of sectors do you work in?  You know, in your introduction, I talk about high ticket B2B, right?  who are the,  so  what founder that's has some idea today?  What would be  their call to action to find techies? And what would you, is it launch first before you go down? 12:35 No, it's not necessarily. It may be an existing company that  is trying to implement AI or implement workflow automation, or they have a project and they don't have the IT team or capacity to handle it.  We love those types of projects. It might be an existing startup that is struggling with their software development team and they're not 13:04 getting  to the end goal that they're expecting and the product's buggy, it's taking too long,  there's constant delays, they're way over budget  and they  need to get this thing done. And  I call those recovery projects,  they're probably my favorite because people  recognize very quickly  the difference  that we bring. 13:33 and they really, really appreciate us.  As far as what sectors,  business sectors,  healthcare, law enforcement,  prop tech, real estate, finance,  entertainment, I mean, we work in  many, many different sectors over the last 18 years.  So  regardless in  B2B, B2B2C,  not so much e-commerce unless there's some 14:03 complex workflow associated with your particular e-commerce, but there's lots of really good solutions for e-commerce that  don't require developers to be involved.  But  mobile, web, IoT,  definitely everything is AI now. Absolutely. And in fact, when we last spoke,  I'd like to say that you started to drink your own Kool-Aid at Techies. 14:33 you're starting to actually use AI automation for internal functions as well as projects at Techies. So can you walk my listeners through how you're using  AI automation  and what's the latest with agentic AI?  So let's do the first.  Yeah,  okay.  So there are a bunch of questions there. So  let me start with 15:02 that we're building products internally  at Techies to help us with our own workflows.  These products though  are  applicable to almost any development company or any company with a development team.  Some of them are, and some of them are applicable to companies that are, well, so one product  is  putting voice capability in front of project management tool. 15:32 and we use JIRA and JIRA is an incredibly technical tool for project managers and development teams to use to  their projects, requirements, their  track bugs, all of that.  And so your relationship with what I call relationship with project management is very technical one. If you're a client, some clients are willing to  go through the learning curve so that they can enter their own... 15:59 bugs and feature requests and things like that directly into JIRA. Most don't.  They  want to send us emails, which is fine,  and just give us a list of what's going on and the problems that they're finding or the things that they need  for a future version and the planning and the documentation, everything else. This is a real technical thing. We're going to make it a very natural personal relationship by  adding voice in front of all this so that you can 16:29 be sharing your screen with your little voice app and say, just found a problem on the screen.  And  the voice app can see the screen. It knows your project. It knows your requirements. And it can identify problems on the screen that you may not have even noticed.  And it can also prevent you from reporting bugs that have already been reported and tell you when they're planned to be built.  And all of this just with a verbal discussion with the app. 16:58 that basically knows your project.  Kind of like talking to a project manager in real time, but they don't have to write down notes and  they can instantly  look up anything about your project in terms of what's been reported in terms of bugs or feature requests  and update them or create new ones for you or just report them to you and tell you when things are planned to be built and released or. 17:24 where they've already been released and maybe you need to clear your cache so you can see the change, whatever.  Yeah. So it be like an  avatar, but it's trained and it's  specific to Jira  in your case?  In the first version, it's actually being built architected so that we'll be able to add other project management tools to it besides Jira in the future.  to begin with, because we use Jira,  it's going to work directly with Jira to start. 17:54 And this, by the way, you asked about agentic workflows,  right? So we're  building an agentic workflow  in this tool where we have more  different agents  that work together to resolve these issues.  so we have an agent that reads and writes documentation to JIRA.  We have an agent that communicates with  the user and the user might be the programmer 18:23 might be a person in QA, it might be a client for a lot of different things. And we have an analyst agent that when the person talks, the voice agent says to the analyst agent, here's what I understand. Here's the information I just got. Go do your work and come back and get me the answer. And it'll speak to the JIRA agent to get the information. It will also speak directly to us. 18:52 a vector database, which is a database where all the documentation from that project  is ingested into our own  separate AI model so that the context of all the communication is about their project and doesn't go off into other directions.  And then can  get back. So this is an agentic workflow.  The idea of 19:20 agents is like everybody keeps talking about agents. Not everybody is really clear on what that even means. Can you define  that?  an agent is an AI  model  that you can interact with that is focused on  one specific area of expertise.  So if it's a travel agent, the word agent fits very well there, then their expertise would be on everything related to 19:49 travel and booking travel and looking up  options and comparing prices. And  that would be an AI  travel agent.  So that's very different from an AI project management agent, very different from an AI financial analyst agent.  So each agent specializes in its own area of expertise and may draw from specific 20:18 repositories of information that are  specific to that particular agent's area of expertise.  And they actually look from the perspective of that type of person, if it was a person. So,  and so they'll respond in a way that is consistent with how somebody who is a project manager would respond to you when you're talking to them, asking you questions about your requirements, knows what 20:46 information it needs to be able to assess it properly, things like that.  wouldn't be very good about travel because that's  not its area of expertise. Right.  So is it  common to have companies that are creating with their own large language model, right? Or their workflow processes internally to the company to create their own agent AI? 21:14 Or is there a marketplace now where you can say, want this type of agent to get in. This is a very basic question, but  do build it? Right. Or do you buy it? Or is it something in between? It's something in between.  So there are tools that allow you to  basically collect agents out there.  And there's a difference between an agent and a context.  Cause you hear a lot about model context switching and things like, don't know. 21:44 if your audience knows these things.  Or model context protocol. A context is not an agent, but it has some agent capabilities because it's kind of specializing your model in a certain area. But you would use this, but you're not, if it's a true agent, then  it's probably tied to its own vector database. 22:12 that gets trained with specific information. It might be company's information. It might be information, let's say if I'm a security agent, then I'm going to be trained on the entire NIST system as well as all of my security architecture that's currently in place. And that so that it could monitor and 22:41 assess instantly whether there's  security vulnerabilities, which you wouldn't ask Chet GPT to do that. No. Right? Because it couldn't. Because it doesn't know  anything about your organization or environment. And  it  really also doesn't know how to prioritize  what matters and what doesn't at any given moment. Whereas a  security agent, that would be what it does. 23:10 I don't know if I answered that question. Oh, bad thing about building or buying.  there are- Or something in between,  Yeah. So there are tools that you can use to build workflows  and  bring in different agents that already exist. And  you can use something like OpenAI or Claude  and  use it to create an agent and give it some intelligence and- 23:37 give it a specific, in this case, you're giving it a specific context.  You could even  tie a special machine learning database to it  and make it even more agentic in that way.  And then  build these workflows where you're  like, let's say a marketing workflow,  where you're saying you first go out and research all the people who are your  ideal customer profile. 24:07 I was going to say ICP, but I'm trying not to use acronyms because not everybody knows every acronym.  Ideal customer profile.  And then it finds all these people that fit your ideal customer profile. Then it says, well, which of these people  are  in the countries that I do business? And then it illuminates the ones that aren't. then which ones, and it may be using  the same agent or different agents to do this.  Then once it's nailed it down to the very discrete 24:37 set of customers. Now  the next step in the workflow is, okay, now  enrich their data  of these people to find their email and other ways of contacting them as well as other information about them so that I have a really full picture of what kind of activity are they active  socially? they speak? Do they post? What are they speaking about? What are they posting about? What events are they going to? Things like that. 25:07 So that would be the next step and that'd be an agent that's doing all the enriching.  And then after that, the next step would be to call basically call a writing agent to go do, am I writing an email? Am I writing a LinkedIn connection post? Am I doing both?  Set up a drip campaign and start reaching out to these people one at a time  with very customized specific language, right? That  is in your voice. 25:34 It doesn't sound like it's written by a typical AI outreach thing. All right, so these would be  steps in a workflow that you could use with several different tools to build the workflows and then calling these different agents. 25:48 Let's go back to the launched first. What would be a typical engagement with a company? you know, they, um, the founders that have the greatest success in your experiences are the ones that love the problem space and not the product. All right. So walk my listeners through. 26:17 What a typical engagement. it's staff augmentation. it  full out  outsourcing? it tech?  because it's very complex. I can touch so many. can touch high  tech and high ticket B2B products,  sector agnostic. what,  put some legs on this for my listeners, please. Sure, sure. We're not. 26:46 so much a staff augmentation company, although we'll do that if asked to, but that's not  the kind of business that we  look for.  We look for project type work. So a typical engagement for launch first would be  somebody wants to launch a product, they're in the concept phase. We help refine the concept and we build out,  help that we do the design and then we build a high fidelity prototype, which is a design prototype. 27:16 When I demo a design prototype to somebody, they think that they're looking at a finished product,  but  it's not. It doesn't actually do anything. It just looks like it  does everything.  So it's very animated set of mock-ups is another way to look at it.  And it's important because you can build out the big vision of the product this way in a couple of months, whereas 27:46 it takes instead of, you so you're looking at the two year roadmap when we're done of the product. If we were to build an MVP, then you're going to see a very limited view of the product and it's going to cost a lot more to build that MVP than it takes to build this design prototype. Now we're in the process of doing this. We're also nailing down who that early adopter is. And there's a, there's a very, 28:14 metrics driven methodology for doing this.  your launch first. Within launch first, right. Okay. All right. And then  we'll help the client build a marketing funnel and help them start to generate sales.  We're not doing the selling, they're doing the selling. And it's important that founders do the selling because they need to hear what customers are saying about the thing they're demoing, why they want it, why they don't. 28:43 So that  if we need to pivot, which we can do easily and quickly with a design prototype,  then we can  pivot and then go and test the model again, two or three or four times in the space of a couple of months.  And we'll either find a path to revenue or accept the fact that this probably isn't the right product for the right time.  But in the process of doing this, you're learning a lot about the market and about the potential customer. 29:13 I want to be clear about something. Almost every founder that comes to  that I meet with, they love the product, not the problem. They started out with a problem that they realized they had a good solution for and they forgot all about the problem at that point. And so I spend a lot of time with founders  reminding them why the  problem is all that matters  and what that means and how to approach customers, potential customers so that 29:41 you're syncing with their problems, not telling them about this product that you're building because nobody cares about your product. All they care about is what they're struggling with.  And if they believe that you really understand that, then they  care about whether you can solve that problem for them or 30:01 And can  I be  audacious and ask you what a typical engagement duration is like? So this would be for launch first. Yes. If it's a,  and our hope is that they'll  find a path to revenue and start building the product and engage us for the development. Cause that's really our business is building the products.  So, but it's not a requirement.  And,  and our typical engagement with our clients are several years. 30:32 Not all of them, but most of them, would say. Once they start working with us, they just continue to work with us until they decide to bring in their own in-house team  or they fail eventually, which many of our clients do, which is why I  created Launch First. Right. You often talk about your hyper exceptional team at Techies. What is it that's so highly exceptional? Talk to me about your team. Where are they? Yeah. 31:02 And if you go to my website, which is tekyz.com,  you'll see at the very top of it  in the header above the fold, it says hyper exceptional development team. And I don't expect people to believe me  because I write that down or I tell them that I expect them to ask me, well, what does that mean? Do you have evidence? And  that's the question I want to get because I do.  Because when you work in an exceptional manner, 31:31 as a natural consequence of working that way, you produce certain artifacts  that the typical development teams don't produce. And I'm not saying there aren't other exceptional teams, but they're really few and far between. And what makes a team exceptional is a constant need to  improve their ability to deliver  and the level of quality that they deliver as well and the speed at which they develop. It's all of these things. 31:59 So,  and, you know, after 18 years, we've done a lot of improving and a lot of automation internally,  because  that allows our team to work in a really disciplined protocol manner without having to feel like they're under the strict  discipline and protocol of,  you  know, a difficult environment to work in.  And so we  create automation everywhere we can. The voice... 32:27 tool is one of those automations.  The way we  do status reports, it's very clear at the level of detail that we provide every week  to every client in terms of status reports  where we're showing here's what we estimated, here's the actual, here's our percent variance  on how much time we spent and how much it's costing.  We want to always be within 10 % above or below. 32:56 Either  being above or below is not,  know,  the fact that we're ahead of that doesn't necessarily mean that's a good thing, right? So we want to be accurate with our estimates.  And we are typically within 10%. In fact, our largest customer last year, we did a retrospective and we were within six and a half percent of what our estimates were for the whole year.  and that's a,  we're pretty happy with that number. 33:24 I think most teams are looking at many, many times that in terms of variance.  it's not that uncommon for teams to be double or triple what they're or even higher what the actual estimate was. So  when we do invoicing, we invoice for each person at their rate. 33:50 based on their level of expertise, which is all part of our agreement upfront. So the client is very transparent every month for the hours that they work. And we attach the daily time sheets to every invoice. I'm the only company I know of right now that does that. I know there are others. I've seen monthly, but I've never seen daily. Yeah. Yeah. Because for me, if I could ask, well, 34:18 why did this person ask a work that many hours that last month? What did they do? I hate that feeling that I get when somebody asks that question. I know they're only asking because they have to justify it to somebody else or whatever the reason, but I don't like the way it feels because it feels like my integrity is being questioned. I don't get upset at people for asking me that. I just feel like I'm not giving them enough information if they have to ask me that question. So we started about eight years ago. 34:47 providing the daily time sheets because I don't like that question. And we never get questioned on our  invoices ever anymore. I bet you it's informed you  as well in  future  projects,  maybe on  including workflow automation in your own internal processes, right? When you see people's time sheets, right? And you've gone over budget. So it informs you internally. So it's not only for the client. 35:16 I suspect, right? No, it's not. Right. And we use it ourselves to also, because it also helps us looking at our overhead costs because not everything gets built to the client. And so we track all our own times, you know, what we're spending doing what. And we don't get to, it's not like a developer has to spend a lot of time or a QA person or whatever, putting in a lot of detail. We just need a couple of bullets, you know, every day in the time sheet with the, whatever they spend. 35:45 If they spent four hours on one thing and three on another, they'll just break it into two entries just to make it easy.  And that's important for us, or they may be working on two different projects and each project. So when we do the timesheets also every month, we give our clients a breakdown by project. So if we're working on four different projects  for a client  or even one project, but it has four different really 36:15 functional elements that are very clearly different. Like let's say a mobile app and a web app  and a  particular client implementation. Each one of those gets assigned its own project and we break down summaries of the time spent on each of those every month and who spent the time on those, along with the daily time sheets, along with the invoice.  And nobody else does that because it takes a lot of discipline and protocol and you have to have lot of systems in place 36:45 to do that without  literally getting everybody to quit, right? That works for you. And nobody minds doing it because it's easy because of all the systems we put in place to do that.  That's the whole point, right? Right. were  not particularly happy of getting asked that question oftentimes. So eight years ago, you set out to  provide the information on a daily basis, which is incredible.  We started that with blended rates like a lot of companies do. 37:14 And then I didn't like that because at the end of a project when most of it's QA, people would start to get frustrated that they're still getting billed the same blended rate, even though for the more expensive period at the beginning of the project,  I thought, okay, forget this. Well, just bill based on individual.  And then I didn't get those questions anymore, but then I would get questions about individuals on the month. And that's when I started doing the time sheets. 37:43 And like I said, I'm sure there's other companies that do it, but I haven't run into  one or somebody that works with one. So  that's an exceptional thing that we do. But it also allows us to do  really, really good reporting to the client on status on what we've spent our time on, what we're expecting to spend our time on  next week, what we just spent our time on this week, where we are. 38:12 in terms of our plan for the month, things like that.  So let's switch gears, David.  Yeah. Back to  actually the podcast and  some of my guests and listeners  are corporate board directors. So they're sitting on either advisory boards or fiduciary corporate boards.  And with all the hype around AI. 38:39 it's not uncommon for them to be asking, what are we doing, right? For existing companies, right? And  I'd like you to walk my listeners through while it's in the, you know,  in the imaginary realm, what is it? I think any founder today that's actually scaling, right? Has to have some AI element. At least I've even heard you need to have it. 39:08 an AI officer in the company. So what's your take on that? What would you respond to either to your board of advisors, your advisory board, or your board of directors?  So,  and of course, a lot of it depends on the type of company you are. Absolutely. Right. If  you're making  alternative material I-beams, for example,  for skyscraper construction, then 39:37 AI, other than maybe in the design process of these specialized materials,  AI may not be as big a critical factor, although for invoice reconciliation and  distribution and  scheduling and all that, AI could be a huge value to you if you don't have super efficient systems already.  For most everybody else though, if you have not embraced the need to 40:06 leverage AI and everything you're doing,  then you're way behind already.  That doesn't mean you have to be in a race to do this. just, because  I'm  of the belief that  you have to slow down to speed up. But you do need to make it a priority.  And in a lot of different ways. Number one is, 40:36 The most obvious is workflow automation. You should be probably tackling  workflow automation as just a part of your constant improvement program  to become more efficient, whether it's with AI or not.  But AI is particularly good at workflow automation  because it can tackle steps in that workflow that couldn't be tackled without AI.  So the  first thing 41:06 the companies should be doing if they're not doing it is documenting all of their processes,  all of their tribal knowledge into playbooks. So when you have somebody who's an expert in something in your company and they're the person who's the only one that knows how to do it and so we can't live without them, that's a bottleneck for scaling. Because if you bring somebody else in to expand their capacity, they're going to... 41:32 put a big dependency on that person with all the expertise, which is going to cause problems.  So  anybody in a position like that should be documenting all of their  procedures and protocols and especially all the nuances and all the edge cases into playbooks.  And there should be some centralized playbook repository for the company. And this becomes part of your intellectual property and part of your value if you ever 42:02 you're trying to raise money or you're trying to sell your company. So it increases your value. So you do that, then AI,  you start to look at automating those workflows because now they're documented. So now what can be automated in them from just a workflow automation perspective. And then how much can you implement AI in there? Because now AI can learn to make the same kinds of decisions that this person is making. 42:31 And this is like the low hanging fruit that I'm talking about right now. Right. Exactly. Right. Because the bigger stuff is if we implement AI in here, what workflows would we totally  throw away and start from scratch?  Because we can think of way more sophisticated ways of addressing this now that we have intelligence involved in all these steps.  But that's later. 42:57 worry about that once you get your arms around implementing AI,  automated workflows and then- So workflow automation. So playbooks, workflows and AI in your automated workflows. That's sort of the stepped wise process. Excellent. You heard it here  on the founder sandbox. Thank you, David.  And if you're not sure how to do all that, 43:25 ask AI, okay, here's my company. What should I be focusing on if I wanna implement playbooks, workflow automation and AI? And AI will help you figure this all out. Right. That's a jewel here. So what'd you do? Chat GBT, co-pilot, what's your complexity? Where would you go to? All right. Well, it just depends on the flavor of the day. Right now. 43:53 I was using chat GPT primarily for this stuff just because it was a first and I'm very comfortable with the apps. have them everywhere. And Claude's recently come out with a  new version and it's in some ways I'm just finding the output way more organized and smarter. And so I've been using Claude more in the last couple of weeks, but that'll change in another week or two.  Any one of them will do a pretty decent job. 44:21 I'm  not using perplexity because it's built on top of the other ones.  But perplexity is a great tool if you're newer with this because it makes some of the... It's a little bit more accessible for somebody who doesn't know how to use AI.  Gemini is also  really good, but that's  more of a technical... And there's so many things you can do. 44:49 with AI that you wouldn't even think about. And I'll give you an example, more as a brain opening exercise for everybody than anything else. Because this is something I did about seven weeks ago.  I,  chat GPT had just come out a week or two before with their vision capability in the mobile app. And for  those of you who don't know it,  with chat GPT, there's a talk 45:19 button. It's not  the microphone. It's the one that looks like a sound wave  in the mobile app. You tap that, and now you have a voice conversation with chat, which I use this constantly. Even when I'm working with,  I've got some contractors at my house whose English isn't very good, so I ask it to do real-time translation for me. And it does matter the language.  And I start talking, and it translates to their language. And they respond 45:49 in their language and it translates to English and it's doing it perfectly. And so I can have a very natural conversation with anybody just holding my phone up in front of them now.  Right?  But it has this vision capability  where when you go into that voice mode, you tap the camera next to it, and now it's looking out the front of your screen while you're talking to it. And so I'll give you a couple of examples where I've used it  six weeks ago and again, like 46:18 weeks later and I now used it many times like this.  I was in  Lowe's, which is a  store for home improvement.  And  for some project I was on, my wife calls me and says, I need fertilizer for a hibiscus. And I say, well, what do I get? She says, anything that says hibiscus on it, it'll be fine. I said, okay, fine. And if anybody that knows these big box stores, there's like hundreds of bags of fertilizer of different brands. 46:48 And I couldn't find one that said hibiscus. This is a typical thing with my wife. Oh, just look for this. And of course, there isn't that. So I asked Chess GPT, okay, I'm in  Lowe's  and I'm looking for a fertilizer for hibiscus.  What would you suggest? And it said, oh, there's a number of brands that are high acid.  And I said, we'll recommend a brand. Tonal is a really good brand. And I said, okay. So I'm looking and I can't find it. 47:18 So I walked 30 feet back and I'm talking, right? I'm having this, know, people are looking at me like, what the hell is he doing? And I walked 30 feet back because there's many, many shelves, you know, columns of shelves with fertilizer. I walked back and I turned on the vision and I say, okay, there's all the fertilizers. And I'm moving my phone across all these shelves. say, do you see tonal here? And it says, yes, look for the one in the red and white bag. 47:48 And  I see it on the shelf. So I walk straight forward. see a red and white bag. That's not tonal. said, this isn't it. And she, cause it's a woman's voice that I have, she says,  it's two shelves to the left, second from the top.  I walk over there and it's right where she said it was. Crazy. And you're not a beta user. So this is available today. This is available. It's been available for a couple of months. And then 48:18 My daughter-in-law asked me to get something from the pharmacy, from CVS, another  big box pharmacy store, right? And this is something I don't even know if I'm in the right aisle because it's something I've never bought. So I ask it, I say, I'm looking for this brand  and I'm not sure if I'm in the right aisle or not, but I'm going to walk down the aisle and tell me if you see it. As I'm walking down the aisle, holding it straight forward so it can see both sides.  And it says, well, 48:45 Yes, I'm familiar with the brand. You should look for it in a green and white box. then she goes like this. Oh, I see it. It's down there on the right on the bottom shelf. And I turn and I look and it's right by my right foot. 48:58 You heard it here. This is crazy. think it's a bit creepy.  How many times have you been looking for something on a shelf? You know, and you're like, oh, how long, how many hours is this going to take me to spot it?  Good internet connection and all that. So, oh my goodness. It's creepy and it's wonderful. So  same time.  the same time. Yeah. Yeah. For quality of life and even for,  um, yeah.  So 49:25 That's a mind opening thing is all the reason I bring that up. Excellent. Hey, let's go. Let's continue on in the founder sandbox. I'd like to ask each of my guests to  share with me.  I'm all about working with resilient, purpose driven and scalable companies in the growth phase. So what does resilience mean to you? You can either answer, you know, what's the first thing that comes out of your, you cannot use chat, GBT. I'm not fancy. No hands. 49:55 No hands, and I don't have the voice version going because you'd hear it. Podcast we could do it.  And we are real. We're not. Yeah, we are real. We're not. So I think that's, I don't think that's a difficult question to answer. Resilience means opportunity. So no matter what happens, even if it seems terrible, what  opportunity does that create? Excellent. If you ask that. 50:22 keep reframing everything from that perspective,  it creates resilience. Right. Thank you. What about purpose-driven?  Purpose-driven  means having  a clear  long-term path and goal  and  asking yourself if the things you're doing keep you on purpose to that. 50:56 Scalable. What's scalable mean for you? Scalable for me means  eliminating tribal knowledge or not eliminating it, but documenting tribal knowledge.  First of all, figuring out how you generate revenue and then how you expand your ability to generate revenue, which means growing your 51:25 growing your team, growing your capacity  and identifying the bottlenecks and focusing all your energy on the bottlenecks. And usually the bottlenecks have to do  with tribal knowledge or with  lack of workflow automation. Wow, you know, it's easier said than done though, that tribal knowledge, it is resistant, right? Oh yeah,  because it's  career,  what's the word I'm trying to think of? 51:55 It  keeps you in your job forever if you're the only one that knows how to do the thing. Absolutely. That's for another podcast, David. My  final question today is,  did you have fun in the Founder Sandbox? Oh, yes.  I had a lot of fun. Thanks. That's a great question too. Thank you, Brenda. Did you have fun? 52:20 Did you? I had had fun. And particularly in this last part, right? Cause we're talking about some heavy duty, you know, uses of, um, agentic AI, right. And scalable, you know, LTV, CAC and all that. And then we get to hear these real life, you know, kind of creepy, um, uh, uses of, um, on our phones today with, um, with AI, which is, which is quite amazing. But I also know that in your world of techies, 52:50 your team, which is distributed, have a lot of fun events too. So you probably- have one more thing on the whole scalable thing. You have to be compassionately ruthless or ruthlessly compassionate, however you want to say it. Okay. So that the people, every, and the ruthless is anything that's going to get in the way of you growing your company, which benefits everybody in the company. 53:19 it needs to be addressed in a ruthless way. But if you build a culture of ruthlessly compassionate, then all the people that work for you feel that same level of ruthlessness to protect the company and make it grow. And you practice what you preach, I suspect, at Techies. Yes. Yes. It took me a while, but if we accidentally hire the wrong person, either because 53:45 we made a mistake in the process or they faked us out and we recognize they're not smart enough. Literally, that's usually the problem. They're not smart enough to carry their weight. We fire them immediately. We don't try to bring them along because you can't improve somebody's IQ. You can improve any other aspect, but their IQ is their IQ.  And  that will be a bottleneck forever. 54:13 in our team and it'll require other people to carry that person. And it sends the wrong message to the team that I don't value them enough to make sure that we only surround them with people that are going to inspire them and help them grow. Excellent. And I suspect they are not fungible by AI, your employees, not techies. I mean, we've gotten better and better. 54:40 at not making those mistakes over the years. So that doesn't typically happen. takes us, we're much more careful about how we hire.  AI gives us the ability to recruit faster, more broadly,  along with workflow automation. But  what I mean by real, this is the compassionate. Once my team understood this, now they embody that and  they will get rid of somebody if they made a mistake. I don't have to force the issue ever anymore because 55:10 they recognize how much, important it is to protect their teams. So to my listeners, if you liked this episode today with the CEO and founder of Techies, sign up for the monthly release of founders, business owners, corporate directors, and professional service providers who provide their examples of how they're building companies or consulting with companies  to make them more resilient, scalable, and purpose-driven. 55:40 to make profits for good.  Signing off for today. See you next month in the Founder Sandbox. Thank you.  

The Rage Select Podcast is GOING BANANAS this week as Bryce and Jeff dig into the latest Nintendo Direct, as well all the gaming news of the week, and much, MUCH MORE! Check out Bryce and Jeff's new podcast about the Fleetwood Mac album Tusk on all the podcast apps or right here: https://twotusks.transistor.fm MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode601.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

In this enlightening episode, top industry trainer and thought leader Trey Briggs explores how scoring every call is not the answer to QA success. Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out!

You might have been told to avoid broccoli because it's a goitrogen, but is it true that it interferes with your thyroid health?I'm clearing up the confusion around cruciferous vegetables once and for all. In this QA episode, I explain what goitrogens really do, when you should be cautious, and why most people with hypothyroidism or Hashimoto's don't need to fear these foods. I also share how cooking can impact their effects, what signs suggest your body might not tolerate them well, and why they're still part of my regular diet.Tune in now! This insight could shift the way you approach your thyroid healing journey.Episode Timeline: 0:00 – Why broccoli worries people with thyroid issues0:42 – What goitrogens and cruciferous veggies are1:12 – How goitrogens affect iodine and hypothyroidism1:53 – Are raw cruciferous veggies actually harmful2:16 – Why it's important to listen to your body2:27 – Key benefits of cruciferous vegetables2:39 – When to be cautious with Hashimoto's or low iodine3:52 – Can these veggies help manage hyperthyroidism4:46 – How cooking changes goitrogens and nutrients5:44 – Bottom line on eating broccoli with thyroid issues6:09 – Final takeaway and helpful resources6:30 – Podcast OutroMentioned in This Episode: The Hyperthyroid Healing Diet: eBook : Osansky, EricHashimoto's Triggers: Osansky, Eric M.Free resources for your thyroid healthGet your FREE Thyroid and Immune Health Restoration Action Points Checklist at SaveMyThyroidChecklist.comHigh-Quality Nutritional Supplements For Hyperthyroidism and Hashimoto'sHave you checked out my new ThyroSave supplement line? These high-quality supplements can benefit those with hyperthyroidism and Hashimoto's, and you can receive special offers, along with 10% off your first order, by signing up for emails and text messages when you visit ThyroSave.com. Do You Want Help Saving Your Thyroid?Click Here to access hundreds of free articles and blog posts.Click Here for Dr. Eric's YouTube channelClick Here to join Dr. Eric's Graves' disease and Hashimoto's groupClick Here to take the Thyroid Saving Score QuizClick Here to get all of Dr. Eric's published booksClick Here to work with Dr. Eric Do You Want Help Saving Your Thyroid? Access hundreds of free articles at www.NaturalEndocrineSolutions.com Visit Dr. Eric's YouTube channel at www.youtube.com/c/NaturalThyroidDoctor/ To work with Dr. Eric, visit https://savemythyroid.com/work-with-dr-eric/

Our conversation with MacPaw's Senior Software Engineer Serhii Popov and Product Manager Pavlo Haidamak continues to explore the intersection of product development, ethical data practices, and user trust. The team shares their experience building CleanMyMac and Setapp, emphasizing the importance of transparency, responsible data handling, and thoughtful feature design—like their decision to bring back the Space Lens module after unexpected user outcry. With real-world examples, they unpack how customer feedback and cultural perspectives inform their work, and why they believe developers should treat users as collaborators—not data sources.  This edition of MacVoices is supported by Notion, the best AI tool for work. Check it out at notion.com/macvoices. Show Notes: Chapters: 00:08 Introduction to Developer Perspectives14:02 Insights from Setapp Developers23:30 Gathering Customer Feedback31:18 Treating Customers as Team Members36:51 Wrapping Up and Final Thoughts Links: MacPaw Discord Server:https://discord.gg/eN4dX2RRkN Guests: Pavlo Haidamak is a Product Manager at MacPaw, currently leading the team behind CleanMyMac. With a background in Computer Science, Pavlo began his career as a QA engineer and has since managed acclaimed products such as Gemini 2, Setapp, and SpyBuster. As a CODA (Child of Deaf Adults), he is dedicated to driving innovation and making apps smarter and more accessible. Outside of technology, Pavlo is an avid painter and analogue photography enthusiast, with a particular love for Polaroid cameras. In his free time, he enjoys baking bread, vibe coding and spending time with his tiny chihuahua, Loretta. You can connect with him here: www.linkedin.com/in/haidamak Serhi Popovi is a Senior Software Engineer at MacPaw with more than 7 years of experience developing world-class multi-platform apps. An expert in Swift, Swift Multiplatform, MarketplaceKit, Accessibility and other technologies, he's worked on several projects like Setapp, Setapp software development kit, and Spark Email. As the engineering lead of Setapp Mobile, Serhii has lead his team to develop one of the first successful alternative marketplaces for iOS, all while contributing to the Apple developer community through conference presentations, advocacy, and education.You can connect with him here:  LinkedIn - linkedin.com/in/serg-i  X: x.com/zaris__  Website: bysergi.com Support:      Become a MacVoices Patron on Patreon     http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:     http://macvoices.com      Twitter:     http://www.twitter.com/chuckjoiner     http://www.twitter.com/macvoices      Mastodon:     https://mastodon.cloud/@chuckjoiner      Facebook:     http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:     http://www.facebook.com/macvoices/      MacVoices Group on Facebook:     http://www.facebook.com/groups/macvoice      LinkedIn:     https://www.linkedin.com/in/chuckjoiner/      Instagram:     https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes     Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

Our conversation with MacPaw's Senior Software Engineer Serhii Popov and Product Manager Pavlo Haidamak continues to explore the intersection of product development, ethical data practices, and user trust. The team shares their experience building CleanMyMac and Setapp, emphasizing the importance of transparency, responsible data handling, and thoughtful feature design—like their decision to bring back the Space Lens module after unexpected user outcry. With real-world examples, they unpack how customer feedback and cultural perspectives inform their work, and why they believe developers should treat users as collaborators—not data sources.  This edition of MacVoices is supported by Notion, the best AI tool for work. Check it out at notion.com/macvoices. Show Notes: Chapters: 00:08 Introduction to Developer Perspectives 14:02 Insights from Setapp Developers 23:30 Gathering Customer Feedback 31:18 Treating Customers as Team Members 36:51 Wrapping Up and Final Thoughts Links: MacPaw Discord Server: https://discord.gg/eN4dX2RRkN Guests: Pavlo Haidamak is a Product Manager at MacPaw, currently leading the team behind CleanMyMac. With a background in Computer Science, Pavlo began his career as a QA engineer and has since managed acclaimed products such as Gemini 2, Setapp, and SpyBuster. As a CODA (Child of Deaf Adults), he is dedicated to driving innovation and making apps smarter and more accessible. Outside of technology, Pavlo is an avid painter and analogue photography enthusiast, with a particular love for Polaroid cameras. In his free time, he enjoys baking bread, vibe coding and spending time with his tiny chihuahua, Loretta. You can connect with him here: www.linkedin.com/in/haidamak Serhi Popovi is a Senior Software Engineer at MacPaw with more than 7 years of experience developing world-class multi-platform apps. An expert in Swift, Swift Multiplatform, MarketplaceKit, Accessibility and other technologies, he's worked on several projects like Setapp, Setapp software development kit, and Spark Email. As the engineering lead of Setapp Mobile, Serhii has lead his team to develop one of the first successful alternative marketplaces for iOS, all while contributing to the Apple developer community through conference presentations, advocacy, and education.You can connect with him here:  LinkedIn - linkedin.com/in/serg-i  X: x.com/zaris__  Website: bysergi.com Support:      Become a MacVoices Patron on Patreon      http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:      http://macvoices.com      Twitter:      http://www.twitter.com/chuckjoiner      http://www.twitter.com/macvoices      Mastodon:      https://mastodon.cloud/@chuckjoiner      Facebook:      http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:      http://www.facebook.com/macvoices/      MacVoices Group on Facebook:      http://www.facebook.com/groups/macvoice      LinkedIn:      https://www.linkedin.com/in/chuckjoiner/      Instagram:      https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes      Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

The Rage Select Podcast is turning SIX HUNDRED this week and Michael and Jeff are celebrating the only way the know how... by discussing a metric BUTTLOAD of trailers and announcements from Summer Game Fest 2025 as well as much, MUCH MORE! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode600.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

Senior Software Engineer Serhii Popov and Product Manager Pavlo Haidamak, both of MacPaw, offer an inside look at how CleanMyMac is built with user trust, transparency, and security at the forefront. They discuss how evolving regulations like GDPR and Apple's system restrictions have changed the way software is developed, tested, and updated. The conversation explores balancing user control with ease of use, why informed permission requests matter, and how user feedback directly shapes product improvements. With examples from their own workflows and challenges, they highlight what it means to build responsible software in an age of heightened privacy concerns.0:09 Introduction to MacPaw's Perspective (Part 1)  This edition of MacVoices is supported by Notion, the best AI tool for work. Check it out at notion.com/macvoices. Show Notes: Chapters: 01:49 Roles and Responsibilities at MacPaw 03:58 Evolving Demands in Software Development 04:50 Trust and Security in Software 09:36 Educating Customers on Data Privacy 13:21 Permission Requests and User Experience 17:17 Customer Experience with CleanMyMac 20:47 The Importance of User Feedback 32:31 Closing Thoughts on User Control Links: MacPaw Discord Server:https://discord.gg/eN4dX2RRkN Guests: Pavlo Haidamak is a Product Manager at MacPaw, currently leading the team behind CleanMyMac. With a background in Computer Science, Pavlo began his career as a QA engineer and has since managed acclaimed products such as Gemini 2, Setapp, and SpyBuster. As a CODA (Child of Deaf Adults), he is dedicated to driving innovation and making apps smarter and more accessible. Outside of technology, Pavlo is an avid painter and analogue photography enthusiast, with a particular love for Polaroid cameras. In his free time, he enjoys baking bread, vibe coding and spending time with his tiny chihuahua, Loretta. You can connect with him here: www.linkedin.com/in/haidamak Serhi Popovi is a Senior Software Engineer at MacPaw with more than 7 years of experience developing world-class multi-platform apps. An expert in Swift, Swift Multiplatform, MarketplaceKit, Accessibility and other technologies, he's worked on several projects like Setapp, Setapp software development kit, and Spark Email. As the engineering lead of Setapp Mobile, Serhii has lead his team to develop one of the first successful alternative marketplaces for iOS, all while contributing to the Apple developer community through conference presentations, advocacy, and education.You can connect with him here:  LinkedIn - linkedin.com/in/serg-i  X: x.com/zaris__  Website: bysergi.com Support:      Become a MacVoices Patron on Patreon     http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:     http://macvoices.com      Twitter:     http://www.twitter.com/chuckjoiner     http://www.twitter.com/macvoices      Mastodon:     https://mastodon.cloud/@chuckjoiner      Facebook:     http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:     http://www.facebook.com/macvoices/      MacVoices Group on Facebook:     http://www.facebook.com/groups/macvoice      LinkedIn:     https://www.linkedin.com/in/chuckjoiner/      Instagram:     https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes     Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

Senior Software Engineer Serhii Popov and Product Manager Pavlo Haidamak, both of MacPaw, offer an inside look at how CleanMyMac is built with user trust, transparency, and security at the forefront. They discuss how evolving regulations like GDPR and Apple's system restrictions have changed the way software is developed, tested, and updated. The conversation explores balancing user control with ease of use, why informed permission requests matter, and how user feedback directly shapes product improvements. With examples from their own workflows and challenges, they highlight what it means to build responsible software in an age of heightened privacy concerns.0:09 Introduction to MacPaw's Perspective (Part 1)  This edition of MacVoices is supported by Notion, the best AI tool for work. Check it out at notion.com/macvoices. Show Notes: Chapters: 01:49 Roles and Responsibilities at MacPaw 03:58 Evolving Demands in Software Development 04:50 Trust and Security in Software 09:36 Educating Customers on Data Privacy 13:21 Permission Requests and User Experience 17:17 Customer Experience with CleanMyMac 20:47 The Importance of User Feedback 32:31 Closing Thoughts on User Control Links: MacPaw Discord Server: https://discord.gg/eN4dX2RRkN Guests: Pavlo Haidamak is a Product Manager at MacPaw, currently leading the team behind CleanMyMac. With a background in Computer Science, Pavlo began his career as a QA engineer and has since managed acclaimed products such as Gemini 2, Setapp, and SpyBuster. As a CODA (Child of Deaf Adults), he is dedicated to driving innovation and making apps smarter and more accessible. Outside of technology, Pavlo is an avid painter and analogue photography enthusiast, with a particular love for Polaroid cameras. In his free time, he enjoys baking bread, vibe coding and spending time with his tiny chihuahua, Loretta. You can connect with him here: www.linkedin.com/in/haidamak Serhi Popovi is a Senior Software Engineer at MacPaw with more than 7 years of experience developing world-class multi-platform apps. An expert in Swift, Swift Multiplatform, MarketplaceKit, Accessibility and other technologies, he's worked on several projects like Setapp, Setapp software development kit, and Spark Email. As the engineering lead of Setapp Mobile, Serhii has lead his team to develop one of the first successful alternative marketplaces for iOS, all while contributing to the Apple developer community through conference presentations, advocacy, and education.You can connect with him here:  LinkedIn - linkedin.com/in/serg-i  X: x.com/zaris__  Website: bysergi.com Support:      Become a MacVoices Patron on Patreon      http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:      http://macvoices.com      Twitter:      http://www.twitter.com/chuckjoiner      http://www.twitter.com/macvoices      Mastodon:      https://mastodon.cloud/@chuckjoiner      Facebook:      http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:      http://www.facebook.com/macvoices/      MacVoices Group on Facebook:      http://www.facebook.com/groups/macvoice      LinkedIn:      https://www.linkedin.com/in/chuckjoiner/      Instagram:      https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes      Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

全新企劃超強跨界登場！ 由幸福空間《沒有山姆的聊天室》x 今周刊《毛利小姐變有房》 深入聊買房後的裝修設計、軟裝佈置與生活投資眉角， 讓你住得更好也住得更值得！想知道怎麼做最聰明？ 立即收聽

In today's show, we're diving deep into the highly specialized world of software testing for medical devices. Our guest, Priyank Soni, brings over 20 years of experience and a wealth of knowledge from the front lines of medical innovation, think cardiac mapping, lab automation, and infusion pumps. Not only is Priyank a recognized authority in embedded systems, AI, and machine learning, but he's also a master at transforming manual QA processes into scalable, cloud-based automated frameworks. Join host Joe Colantonio as he and Priyank unravel the unique challenges of testing in a heavily regulated, high-risk environment where safety, compliance, and innovation must work hand-in-hand. You'll gain practical insights into navigating stringent standards like ISO 13485, managing risk in legacy systems, and balancing Agile development with rigorous verification requirements. Plus, Priyank shares the real impact of AI and automation in medical device testing—and what the future might hold for testers in this rapidly evolving field. Whether you're a seasoned QA pro or just curious about what it takes to deliver safe, compliant software in healthcare, you won't want to miss this episode! Take the first step towards transforming your and our community's future. Check out our done-for-you services awareness and lead generation demand packages, and let's explore the awesome possibilities together now https://testguild.com/mediakit

Hi, It's Michele! Send me a text with who you want as a guest!This special #FathersDay Episode is sponsored by Opus 2, MBE LLChttp://www.nielsen-palacios.com/architecthttp://www.nielsen-palacios.com/testimonialshttps://www.linkedin.com/in/christiannielsenpalacioshttps://www.facebook.com/thegrouchyarchitectPhone: 607-319-3150info@thegrouchyarchitect.comLink to blog for text and  images:https://inmawomanarchitect.blogspot.com/2025/06/christian-nielsenpalacios-grouchy.htmlProfessional BackgroundChristian Nielsen-Palacios is a licensed architect with over 40 years of experience, primarily focused on quality assurance (QA), quality control (QC), and technical specification writing for architectural projects. He earned his architecture degree from Universidad Simón Bolívar in Venezuela and later completed a Master's in the History of Architecture at Cornell University in Ithaca, NY .After relocating to the U.S. in 1984, Christian worked in various architectural firms, contributing to numerous public school projects. In 1991, he became a registered architect in New York State . Currently semi-retired, he operates Opus 2 MBE, LLC, offering consulting services that include:Peer reviews of construction documentsTechnical specification writingMentorship for architects, especially those in small firmsTranslation and proofreading services in English and SpanishChristian is active online under the moniker “The Grouchy Architect” (Google him!) where he shares insights on architectural practice, quality control, and professional development.  He also maintains a presence on LinkedIn, where he engages with the architectural community, and on Facebook, sharing both professional and personal content.Christian was featured on the Immigrant Architects Coalition Podcast, discussing his journey from Venezuela to the U.S., his experiences in the architectural field, and his transition into consulting. The episode, titled “How I Became The Grouchy Architect”, provides valuable insights into his career and philosophy.His Master's thesis at Cornell University focused on the evolution of architectural education, particularly Cornell University's shift from Beaux-Arts to Modernism between 1928 and 1950. This research underscores his deep interest in the historical context of architectural practices.Link to MGHarchitect: MIchele Grace Hottel, Architect website for scheduling a consultation for an architecture and design project and guest and podcast sponsorship opportunities:https://www.mgharchitect.com/

Start your weekend right with TGIF, hosted by Charlie Pickering. This show features special guests including TGIF with Colin Lane, Urvi Majumdar and Josh Burton. Plus live music by Josh Burton.

新鮮事、新奇事、新故事《一銀陪你聊“新”事》 第一銀行打造公股銀行首創ESG Podcast頻道上線啦 由知名主持人阿Ken與多位名人來賓進行對談 邀請您一起落實永續發展 讓永續未來不再只是想像 各大收聽平台搜尋：ㄧ銀陪你聊新事 https://sofmstg.pse.im/7qgswm -- 「親家JIA」19-27坪，全新落成，坐擁大安核心門牌。 350公尺達忠孝復興站，直通市府、機場、車站，850公尺接建國高架。 四大百貨、綠廊公園環繞，七分鐘生活圈涵蓋大潤發與市場，便利質感兼具。 城市菁英嚮往的私藏寓所，首選「親家JIA」，即刻入主 02-2772-6188。 https://sofm.pse.is/7qkqal －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

■Learn how to turn user needs into clear, beginner-friendly test plans for Software as a Medical Device (SaMD). In this episode, we break down the essentials of SaMD validation—no PhD required! We cover: ►Why testing matters: Real-world examples of what can go wrong (and how to avoid it) ►From user needs to test cases: Simple “if-then” steps you can try today ►Who should test: Pros and cons of in-house vs. external testers ►eQMS basics: How to validate your electronic Quality Management System with minimal hassle ►Quick tips: The one thing you must do first, and the top beginner pitfall to avoid Whether you're a developer, QA engineer, or healthcare innovator, you'll walk away with practical strategies to ensure your medical software is safe, reliable, and compliant. Tune in and make your next SaMD project a success! ► Links from the Video ■Anindya Mookerjea:  https://www.linkedin.com/in/anindyamookerjea ■S-Cube Technologies: https://eqms-smarteye.com/ ► Social Media to follow ■ Monir El Azzouzi Linkedin: https://linkedin.com/in/melazzouzi ■ Twitter: https://twitter.com/elazzouzim ■ Pinterest: https://www.pinterest.com/easymedicaldevice ■ Instagram: https://www.instagram.com/easymedicaldevice

In this episode of The Brand Called You, Kevin Surace, CEO and CTO of Appvance.ai, discussed his entrepreneurial journey, emphasising the importance of company culture for innovation. He shared his role in creating soundproof drywall and the first AI virtual assistant, Portico. Surace highlighted the impact of generative AI on QA, predicting job displacement in tier-one customer support and manual testing. He also discussed sustainability initiatives, such as retrofitting the Empire State Building with high-R value windows, which recovered costs in three years. Surace's forthcoming book, "The Joy Success Cycle," advocates for joy as a strategic business advantage to enhance productivity.00:33- About Kevin SuraceCEO and CTO of Appvance.ai, known as the father of virtual assistantsSerial entrepreneur with 95 worldwide patents across technology and sustainabilityBroadway enthusiast and author of the upcoming book "The Joy Success Cycle"

住近美術館，把握最後機會 《惟美術》3房熱銷倒數 輕奢品味，全新完工，即刻入住 近鄰輕軌C22站，設籍明星學區 預約來電 07-553-3838 https://sofm.pse.is/7qkqeg -- NISSAN為提升車主夏季駕乘感受，限時推出X-TRAIL、KICKS及SENTRA「涼夏特仕版」限量各200台，雙前座升級通風座椅，提供涼爽舒適的駕駛體驗。 本月入主NISSAN任一車款再贈Dyson時尚吹風機組，及零利率方案，讓消費者輕鬆入主、無壓升級NISSAN車款。 https://sofm.pse.is/7qbyxl －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

Welcome back to the DevOps Toolchain podcast! In this episode, host Joe Colantonio is joined by Temil Sanchez, a Product Manager at SmartBear, for a deep dive into how quality truly becomes a team effort—especially when aligning development, QA, and product teams within agile API environments. Together, they explore the evolution and surge in API adoption, the unique challenges of collaborating on APIs in agile settings, and the importance of closing feedback loops to deliver reliable software faster. Temil shares his journey from QA engineering to product management, offers insights on bridging the gaps between technical and non-technical roles, and provides details on how SmartBear's new API Hub aims to unify teams across the API lifecycle. Additionally, discover the latest platform innovations, including contract testing, collaboration features, and AI-powered design tools that make API quality accessible to everyone—developers, testers, and even product managers. If you've ever struggled with fragmented processes or siloed teams in your API projects, this episode is packed with practical tips and tools to level up your DevOps practice. Listen up! Head over to https://testguild.me/apihub to learn more and get started.

NISSAN為提升車主夏季駕乘感受，限時推出X-TRAIL、KICKS及SENTRA「涼夏特仕版」限量各200台，雙前座升級通風座椅，提供涼爽舒適的駕駛體驗。 本月入主NISSAN任一車款再贈Dyson時尚吹風機組，及零利率方案，讓消費者輕鬆入主、無壓升級NISSAN車款。 https://sofm.pse.is/7q7693 －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

Today, we're joined by Jason Corso, co-founder of Voxel51 and professor at the University of Michigan, to explore automated labeling in computer vision. Jason introduces FiftyOne, an open-source platform for visualizing datasets, analyzing models, and improving data quality. We focus on Voxel51's recent research report, “Zero-shot auto-labeling rivals human performance,” which demonstrates how zero-shot auto-labeling with foundation models can yield to significant cost and time savings compared to traditional human annotation. Jason explains how auto-labels, despite being "noisier" at lower confidence thresholds, can lead to better downstream model performance. We also cover Voxel51's "verified auto-labeling" approach, which utilizes a "stoplight" QA workflow (green, yellow, red light) to minimize human review. Finally, we discuss the challenges of handling decision boundary uncertainty and out-of-domain classes, the differences between synthetic data generation in vision and language domains, and the potential of agentic labeling. The complete show notes for this episode can be found at https://twimlai.com/go/735.

What if your product manager, designer, developer, AND CEO were all AI?In this game-changing conversation, Xiaoyin Qu, Founder of HeyBoss, joins Pankaj Agarwal (VP @PrimeVP_in) to share how she's building a startup where software is shipped in minutes, led entirely by AI agents.Before founding HeyBoss, Xiaoyin was a Product Manager at Facebook and Instagram. Today, she's scaling her company with support from the OpenAI Startup Fund.What you'll learn:

« Son remplacement était en cours depuis des mois. Il est désormais officiellement finalisé, pointe Le Monde Afrique. Vendredi dernier, le groupe russe Wagner a annoncé sur sa principale chaîne Telegram son "retour chez lui" après avoir "accompli" sa mission au Mali, où ses mercenaires étaient présents depuis décembre 2021. Ce départ ne signifie pas la fin de la présence russe dans le pays pour autant : elle est dorénavant incarnée par Africa Corps, le dispositif mis en place par le ministère de la Défense russe pour gérer ses intérêts en Afrique depuis la mort, en août 2023, de l'influent Evgueni Prigojine, fondateur de Wagner, qui avait osé défier le pouvoir de Vladimir Poutine deux mois plus tôt. »Mission accomplie…Alors « mission accomplie », claironne Wagner… « Ce succès affiché est pourtant très relatif, relève Le Monde Afrique. Trois ans et demi après l'arrivée au Mali des mercenaires russes – qui ont pu être jusqu'à 2 500 –, de larges pans du territoire restent sous contrôle des groupes djihadistes. Ces dernières semaines, le GSIM, affilié à al-Qaïda, est à l'offensive et a infligé d'importantes défaites à l'armée malienne, notamment à Boulikessi, dans le centre du pays, où il a revendiqué avoir tué au moins une centaine de militaires le 1er juin. S'il a remporté une victoire symbolique en reprenant Kidal, fief des rebelles touaregs, dans le nord du Mali, en novembre 2023, Wagner a aussi essuyé huit mois plus tard une de ses pires défaites dans la zone voisine de Tin Zaouatine, où au moins 84 de ses hommes ont été tués, selon les rebelles. Les "musiciens", ainsi que les hommes de Wagner se surnomment, se sont aussi illustrés par leurs nombreux massacres de civils, à commencer par celui de Moura, dans le centre du pays, où au moins 500 personnes ont été tuées fin mars 2022, d'après un bilan établi par les Nations unies. »Dans la presse malienne, le départ de Wagner n'est pas commenté. Les opérations menées par les mercenaires russes étaient passées sous silence la plupart du temps. La part belle revenant aux Fama, aux Forces armées maliennes, au fil des déclarations de l'état-major, reprises scrupuleusement par les médias locaux. Dernière information en date délivrée par l'armée malienne : le démantèlement par bombardement aérien de cinq bases terroristes dans l'ouest du pays ce week-end. Les détails de l'opération sont à lire dans Malijet.… ou échec ?A contrario, la presse algérienne commente largement ce départ de Wagner. Et pour elle, le bilan est largement négatif.Témoin ce commentaire de Mabrouk Kahi, professeur de sciences politiques et de relations internationales à l'université de Ouargla (sud algérien), dans les colonnes d'El Khabar et dont les propos sont repris dans Le Point Afrique : « Les conditions internes au Mali montrent que Wagner a échoué dans sa mission, affirme-t-il, subissant de lourdes défaites aux côtés de l'armée malienne face aux groupes armés touaregs et même terroristes. De nombreux éléments de Wagner ont été tués ou capturés, ce qui a gravement porté atteinte à la réputation du groupe. Les conditions naturelles n'étaient pas non plus favorables au groupe russe, dont les équipements sophistiqués sont difficiles à utiliser dans des régions désertiques hostiles. À cela s'ajoute le manque d'adaptation aux terrains locaux. Toutes ces raisons ont fait du retrait une nécessité, fruit d'un échec et de l'incapacité à atteindre les objectifs fixés. »Brutalité…Interrogé par le site algérien TSA, Akram Kharief, fondateur du site Menadefense, est sur la même ligne : certes, reconnait-il, « les mercenaires de Wagner ont fait ce que personne n'a pu faire avant, c'est-à-dire ramener le calme dans la région des trois frontières et prendre plusieurs villes du nord, y compris le bastion des Azawadiens, Kidal. Mais en réalité, ils ont agi avec tellement de brutalité que la majorité des Maliens du nord aujourd'hui ont basculé dans le camp séparatiste. De plus, la situation sécuritaire ne s'est pas améliorée, Bamako est encerclée par Katiba Macina, les attaques contre les bases des Fama au nord sont quotidiennes et Wagner a échoué par deux fois à prendre Tinzaouatène. Leur bilan est donc mince. Ils quittent le Mali sans victoire. »Scepticisme…Enfin, on revient au Monde Afrique qui constate qu'à Bamako, ce passage de témoin entre Wagner et Africa Corps « suscite le scepticisme de certains militaires, qui voyaient en Wagner un instrument plus efficace, plus flexible, et dont ils connaissaient les chefs et les rouages – en plus d'en tirer de probables gains financiers. "Le Mali perd au change, estime un officier malien sous couvert d'anonymat. Entre les hommes de Wagner et ceux d'Africa Corps, ce ne sera pas le même degré d'engagement ni d'intensité. Les premiers connaissaient bien notre terrain. Les seconds seront sous la tutelle, forcément plus lourde et bureaucratique, de l'armée russe". »

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Show Notes: Wizards of the Coast announced an exclusive publishing agreement with Giant Skull development studios out of Los Angeles to begin work on the next video game in the Dungeons & Dragons franchise. No explicit details were released about the upcoming game, save that it is currently in development for PC and console, with more information to come at a later date. https://www.cbr.com/dnd-moves-on-from-baldurs-gate-for-new-video-game/ More than 300 quality assurance (QA) workers at Microsoft's video game subsidiary ZeniMax Media have reached a tentative agreement with the company, marking a first-of-its-kind contract for the U.S. video game industry. https://uniglobalunion.org/news/microsoft-cwa/ https://www.nytimes.com/2025/05/30/business/microsoft-video-game-union.html The upgraded version of Nintendo Switch, the third biggest-selling video game console of all time, will be released on Thursday, June 5. The Japanese company hopes to match its earlier runaway success with Switch 2. Sony, Microsoft, Nintendo... here's a roundup of the consoles that have marked video gaming history.  https://www.france24.com/en/americas/20250602-%F0%9F%8C%9Fthe-bright-side-ahead-of-switch-2-release-the-five-best-selling-gaming-consoles-of-all-time Video game movies are numerous, and rarely any good. In the TV realm, The Last of Us and Twisted Metal have shown that with the right creative team and storytelling, you can have successful live-action video game adaptations, but it's not always the case. Nonetheless, even the most poorly reviewed video game movies and flops can still outshine the worst video game from the series they're based on. https://www.thegamer.com/video-game-movies-at-least-better-worst-game-in-series/

Заменит ли AI всех разработчиков или создаст миллионы новых рабочих мест? Какие навыки программиста станут бесполезными уже через два года? Почему получить диплом в 30 лет стало нормой в IT? Почему junior с тремя языками программирования - это красный флаг? Что важнее в 2025 году - диплом или реальный опыт в IT? Какие AI скилы стоит изучать прямо сейчас, чтобы не остаться за бортом? Что делать продактам, проджектам, маркетологам: QA? Повторится ли история доткомов с AI стартапами или это разные времена?Евгений Волчков, Engineering Manager в iManage (ex-Bank of America и Verizon).LinkedIn: https://www.linkedin.com/in/valchkou/ Видео по теме:- Найм сломан. Тысячи кандидатов, а подходящих нет? Почему так сложно найти программиста в 2025? Юлия Тарасова https://youtube.com/live/6uVCZsF4aQE- Новая эра: AI, работа и профессии будущего. Как ИИ меняет правила игры на рынке труда. Ник Береза. https://youtube.com/live/eO9PghMknOY- Тренды IT 2025: венчур, стартапы, искусственный интеллект. Алексей Моисеенков. https://youtube.com/live/1d7hRZrJTkM- Аутсорсинг в IT. Дешевый код - это новая реальность? Кто кого вытеснит с рынка разработки? Валерий Широков и Евгений Волчков https://youtube.com/live/LVrEzC3zai4 ***Записаться на карьерную консультацию (резюме, LinkedIn, карьерная стратегия, поиск работы в США) https://annanaumova.comКоучинг (синдром самозванца, прокрастинация, неуверенность в себе, страхи, лень) https://annanaumova.notion.site/3f6ea5ce89694c93afb1156df3c903abВидео курс по составлению резюме для международных компаний "Идеальное американское резюме": https://go.mbastrategy.com/resumecoursemainГайд "Идеальное американское резюме" https://go.mbastrategy.com/usresumeПодписывайтесь на мой Телеграм канал: https://t.me/prodcastUSAПодписывайтесь на мой Инстаграм https://www.instagram.com/prodcast.us Гайд "Как оформить профиль в LinkedIn, чтобы рекрутеры не смогли пройти мимо" https://go.mbastrategy.com/linkedinguide⏰ Timecodes ⏰00:00 Начало9:10 Что изменилось на рынке найма в США?24:20 Вопросы из чата31:12 Что нужно учить в AI сейчас?1:12:56 Кого заменит AI?

九份子國中小首排，百坪電梯店住『薈萃居9』全新完工！出門即校園、1分鐘全聯，置產重劃區最強地段，銓詠建設讓您的資產保值＆未來增值！ 線上賞屋：https://sofm.pse.is/7py5bq -- 新鮮事、新奇事、新故事《一銀陪你聊“新”事》 第一銀行打造公股銀行首創ESG Podcast頻道上線啦 由知名主持人阿Ken與多位名人來賓進行對談 邀請您一起落實永續發展 讓永續未來不再只是想像 各大收聽平台搜尋：ㄧ銀陪你聊新事 https://sofm.pse.is/7qk76s －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 觀看影片

The Rage Select Podcast is SHAKEN, NOT STIRRED as Amanda and Jeff dive into the recent Sony State of Play, as well as all the news of the week, and much, MUCH MORE! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode599.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

Au sommaire : Ce lundi, une série d'attaques a été menée par le Jnim, le Groupe de soutien à l'Islam et aux musulmans lié à al-Qaïda, dans la ville de Tombouctou. Des attaques qui surviennent seulement quelques jours après celles de Boulkessi, de Soumpi et de Dioura. Quelle est la capacité d'action du Jnim ? Quelles réactions au Mali ? À Nouakchott, indignation et colère après le viol et le meurtre d'une jeune femme enceinte. Un nouveau féminicide qui rappelle que l'État mauritanien n'a aucune loi régissant les violences sexistes et sexuelles.Enfin aux États-Unis, le divorce est consommé entre le président Donald Trump et le milliardaire Elon Musk. Chaque semaine, des journalistes et éditorialistes africains décryptent l'actualité africaine et internationale. Avec la participation de : - Karine Oriot, éditorialiste camerounaise- Eric Topona, journaliste tchadien au sein de la rédaction Afrique francophone de la Deutsche Welle- François Hiondi Nkam, grand reporter et chef du service Économie au quotidien camerounais Le jour.

Ever feel like you're working your tail off but somehow going nowhere? Like you're checking all the boxes (posting on social, networking, building your offers) but the progress just isn't showing up the way you want it to? You're not imagining it, and this is way more common than you think. In this episode, Monique T. Marshall is getting into the real reasons why so many Black entrepreneurs hit that frustrating wall where they're busy but not productive. She's breaking down what's actually keeping you stuck and giving you a clear path forward that doesn't involve working yourself into the ground. This isn't about hustling harder. It's about getting strategic with a plan that actually makes sense for your life and your reality. THINGS YOU'LL LEARN DURING THIS EPISODE Why building in isolation is keeping you stuck (and what to do about it) The difference between being busy and being productive How to create a plan that actually works with your life, not against it Why focusing on your "one thing" beats trying to do ten things halfway The mindset shifts that turn exhausting hustle into sustainable progress How to start moving forward with just one conversation   Thank you so much for listening! If you liked this episode, please subscribe to “The Black to Business Podcast” and rate and review on Apple Podcasts:   Don't miss out on the resources mentioned in this episode by checking out the show notes at blacktobusiness.com/255   Thank you so much for listening! Please support us by simply rating and reviewing our podcast!   Got a question? We'd love to answer it in an upcoming Q&A. Simply record your quick question → https://blacktobusiness.com/QA    Connect with us on Instagram:  https://www.instagram.com/blacktobusiness/    Don't miss an update! Sign up for our weekly newsletter: https://blacktobusiness.com/mailinglist   

「聽眾朋友是我們AV一路成長的朋友，謝謝你們200集的陪伴！」#AV悄悄話 不知不覺《AV來了》也經營了四年多，第二季也悄悄的來到了這季200集的完結篇。 從第一季的青澀再到了第二季的改良與發想，我們很謝謝聽眾朋友們的喜歡與支持，看到《AV來了》的日漸增長是我們繼續創作的最大動力，音響前的你、妳也是同樣地陪伴著我們AV長大、參與了我們很多人生的旅程。 接下來《AV來了》第三季將有全新面貌加入影音部分、以及不定時兩性乾貨網路文章分享，希望帶給聽眾朋友們更有深度、更有趣的內容！還請大家繼續follow我們《AV來了》Instagram官方帳號，也繼續鎖定我們的Apple Podcast、Spotify、Soundon、KK Box啦～ 本期AV第二季最後一集【EP200 《AV來了》第二季大完結：AV真心話＋十名聽眾發問Q&A大解答！第三季全新企劃敬請期待！】真心話回答聽眾發言！後有 ️彩蛋福利～ 本期內容簡單分為： 1. AV第二季心得總結 2. 10位網友提問 3. AV覺得彼此改變最多的地方 - AV來了開始徵集聽眾朋友們的戀愛問題啦！ 可以透過：

Think your project's on fire?

How TestDevLab's Ervins Grīnfelds Built a Global Software Testing Powerhouse Without Outside FundingOn a recent episode of The Thoughtful Entrepreneur, host Josh Elledge sat down with Ervins Grīnfelds, co-founder and co-CEO of TestDevLab, to explore the critical role of quality assurance (QA) in software development. Ervins shares how his company—launched from Latvia—has become a go-to QA partner for giants like Zoom, Microsoft, Discord, and Pinterest. This episode unpacks how smart QA practices can reduce risk, speed up development, and help businesses deliver world-class software.Why Quality Assurance Should Start on Day OneErvins explained that most companies think of QA as something to address at the end of development. But at TestDevLab, the approach is radically different: quality assurance starts at the very beginning. Integrating QA early means identifying bugs before they compound, improving user experience from the outset, and significantly lowering long-term costs. With a background leading mobile development teams at Microsoft's Skype, Ervins knows firsthand how missed bugs can affect product success and customer trust.Ervins also discussed how modern QA isn't just about functionality. It's about legal compliance (especially accessibility standards), performance optimization across devices, and ensuring high standards in today's AI-infused tech environment. With AI now playing a growing role in software development and testing, TestDevLab incorporates machine learning tools—but never loses sight of the human element. Their hybrid approach blends automation and manual expertise for reliable results.Another theme was scaling without outside funding. TestDevLab has grown to more than 500 employees and over 10 offices across Europe—all without a dollar of venture capital. Ervins offered his philosophy: build something valuable, prove its worth, and let great service drive sustainable growth.About Ervins GrīnfeldsErvins Grīnfelds is the co-founder and co-CEO of TestDevLab. A former engineering manager at Microsoft, where he led Skype mobile development teams, Ervins brings deep insight into building scalable, high-quality tech services. He is passionate about delivering reliable software solutions through a blend of trust, rigorous testing, and technical innovation.About TestDevLabTestDevLab is a leading software quality assurance company trusted by global tech giants including Zoom, Discord, Microsoft, Pinterest, and Twilio. Based in Latvia with 10+ offices across Europe, the company specializes in test automation, continuous testing, and custom QA solutions to accelerate development cycles and ensure top-tier product quality.Links Mentioned in this EpisodeTestDevLab WebsiteErvins Grīnfelds on LinkedInEpisode HighlightsWhy software QA is like insurance for your productHow TestDevLab scaled to 500+ employees without fundingThe hidden cost of skipping early-stage QAWhat it takes to win enterprise clients like Zoom and MicrosoftThe future of QA in an AI-driven development landscapeConclusionErvins Grīnfelds gave us a behind-the-scenes look at how one of Europe's fastest-growing software QA companies is helping developers ship better software, faster. His story is a lesson in long-term thinking, strategic growth, and the value of starting with quality from day one. Whether you're a startup founder or a CTO at a scaling tech company, this episode is a...

Les journalistes et experts de RFI répondent également à vos questions sur des attaques à Tombouctou revendiquées par le Jnim et l'élection d'un président conservateur en Pologne. Royaume-Uni : arrivée record de migrants en une seule journée   1 195 migrants sont arrivés samedi au Royaume-Uni à bord de 19 petites embarcations, un record pour une seule journée depuis 2022. Pourquoi les traversées de la Manche continuent d'augmenter malgré les dispositifs mis en place par les gouvernements français et britannique ? Londres évoque la création de centres de retour dans des pays tiers, que sait-on de ce projet ?Avec Louis Chahuneau, journaliste à Infomigrants. Mali : le Jnim intensifie ses attaques dans le nord du pays  À Tombouctou, le camp militaire, l'aéroport et plusieurs postes de contrôle ont été ciblés par le Jnim, le Groupe de soutien à l'Islam et aux musulmans, lié à al-Qaïda. Le groupe jihadiste affirme avoir fait « des dizaines de morts et de blessés », mais l'armée malienne n'a pas encore donné de bilan officiel. Pourquoi est-il si difficile d'obtenir des chiffres clairs ? Quelle stratégie les autorités maliennes envisagent-elles pour renforcer la sécurité dans les zones les plus touchées ?Avec David Baché, journaliste au service Afrique de RFI.   Présidentielle en Pologne : un revers pour l'Union européenne ?  Le candidat nationaliste et conservateur Karol Nawrocki a remporté l'élection présidentielle polonaise avec 50,89% des suffrages, à l'issue de résultats très serrés face à son rival, le maire de Varsovie, le libéral Rafal Trzaskowski. Pourquoi cette élection suscite-t-elle l'inquiétude de plusieurs pays de l'UE ?Avec Ulrich Bounat, analyste géopolitique, chercheur-associé chez Euro Créative.

The Rage Select Podcast is BURSTING AT THE SEAMS this week as Michael and Jeff discuss THREE different gaming showcases as well as Jeff's thoughts on Murderbot, Michael's in person experience with Moulin Rogue, as well as much, MUCH MORE! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode598.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast

【想練英文口說，不妨試試 AI 英文口說 App — Speak！】 從「輸入」到「輸出」，Speak 提供完整系統化的學習路徑， 透過反覆練習，讓你記住常用句型與單字、真正說得出口。 最貼心的是，你可以自己設定 AI 的角色與對話情境， 練習時 AI 會即時給出回饋修正建議，課後還會為你量身打造複習課程。 現在訂閱享Speak年度會員299折扣，趕快去下載吧！ Speak，讓英文一切好說！ https://bit.ly/MindiWorldNews_2025Q2_general . . 【小島大面積 Let's Map！】 敏迪選讀周邊通通在這裡，歡迎來逛逛： https://www.pinkoi.com/store/mindiworldnews . . 本集重點： 00:08:31 俄烏最大空襲和最大換俘 00:28:14 南韓和美國關係前景 00:59:01 前美駐中大使真實心得 01:24:22 回QA和留言 . . 會員專屬版本： 00:08:00 俄烏最大空襲和最大換俘 00:27:40 南韓和美國關係前景 00:57:28 前美駐中大使真實心得 01:22:49 回QA和留言 . . . . 這裡可以找到所有的敏迪 portaly.cc/mindiworldnews -- Hosting provided by SoundOn

In this session, host Joe Colantonio sits down with Leonardo Lanni, a globally recognized quality engineer and founder of QA Roots, to explore a cool testing technique: mutation testing and reverse mutation testing. See if your apps are visual perfect with App Percy:  https://testguild.me/apppercy Leonardo breaks down the concepts behind mutation testing, which is an innovative approach to verifying the effectiveness of your tests by intentionally introducing code changes—and introduces the idea of reverse mutation testing, a new technique for ensuring your tests themselves are up to the task. They also discuss real-world QA challenges, practical tooling, and the future of automated testing in an AI-driven world. Whether you're a seasoned engineer or just getting started in QA, this conversation is packed with actionable insights and fresh ways to look at your automation strategy. Listen up!

Send us a text Everyone's rushing to add Auto QA. But most are thinking too small. In this episode, I break down what most platforms get wrong, why scoring calls is just the beginning, and what to look for if you actually want impact, not just another dashboard. Before you build your own or sign a contract, listen to this. It'll change how you see QA, coaching, and the real future of AI in your contact center.  Tom Laird's 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/Follow on TikTok: https://www.tiktok.com/@callcenter_geekLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel

In this On Location episode during OWASP AppSec Global 2025 in Barcelona, Josh Grossman, co-leader of the OWASP Application Security Verification Standard (ASVS) project, shares key updates and strategic thinking behind the release of ASVS version 5. This release, years in the making, reflects a renewed focus on making the standard more approachable, practical, and actionable for development teams and security leaders alike.ASVS is designed to provide a comprehensive and verifiable set of security requirements for building and maintaining secure applications. More than just a checklist, it offers a clear blueprint for what a secure application should look like—making it easier to benchmark progress, develop secure design requirements, and implement effective controls. Version 5 emphasizes accessibility, particularly by lowering the barrier to entry for organizations adopting Level 1 of the standard, reducing the threshold of required controls from nearly 50% to under 30%.One of the major shifts in this new version is the tighter focus on the application itself, moving away from system-level topics like backup policies that tend to fall outside the scope of app development teams. This makes the standard more relevant to software architects, developers, and QA engineers—providing requirements that fall within their sphere of influence, while still covering the full software lifecycle from design to deployment.Grossman explains how organizations can customize ASVS to include their internal controls and build out secure coding checklists, implementation guides, and requirements documents tailored to their environments. He also highlights how ASVS aligns with other OWASP projects, like the Cheat Sheet Series and SAMM, for both control-level guidance and organizational process development.For security leaders looking to improve their application security programs, ASVS v5 offers a foundation to build on—clear, community-driven, and extensible. And true to OWASP's spirit, the project is backed by a passionate community, from project co-leads like Grossman and Elar Lang to contributors around the world. As Grossman puts it, OWASP is about connection—people tackling similar challenges, working together to make software safer.If you're looking for a way to bring practical, standards-based security into your software lifecycle, this conversation is your starting point.GUEST: Josh Grossman | CTO of Bounce Security and co-leader of the OWASP Application Security Verification Standard (ASVS) project | https://www.linkedin.com/in/joshcgrossman/HOST: Sean Martin, Co-Founder at ITSPmagazine and Host of Redefining CyberSecurity Podcast | https://www.seanmartin.comSPONSORSManicode Security: https://itspm.ag/manicode-security-7q8iRESOURCESOWASP Application Security Verification Standard (ASVS): https://owasp.org/www-project-application-security-verification-standard/Learn more and catch more stories from OWASP AppSec Global 2025 Barcelona coverage: https://www.itspmagazine.com/owasp-global-appsec-barcelona-2025-application-security-event-coverage-in-catalunya-spainCatch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to tell your Brand Story Briefing as part of our event coverage? Learn More

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The Rage Select Podcast is getting ALL DOLLED UP this week as Tessa and Jeff discuss their thoughts on Season Four of Love, Death, and Robots, Jeff's gut churning reaction to The Ugly Stepsister, as well as ALL THE NEWS of the week! MP3 here - http://traffic.libsyn.com/rageselect/RageSelectEpisode597.mp3 RSS feed here - http://rageselect.libsyn.com/rss iTunes here - https://itunes.apple.com/us/podcast/rage-selects-podcast/id657490976 Check out Tessa's brand new merch store RIGHT HERE: https://fiberartbytessa.bigcartel.com Email address for your questions: mail@rageselect.com FOLLOW Tessa on Instagram - https://www.instagram.com/tessamorrison FOLLOW Matt on Twitter! - https://twitter.com/spankzilla85 FOLLOW Brian Salisbury on Twitter! - https://twitter.com/JunkfoodCinema FOLLOW Jeff on Twitter - https://twitter.com/RageSelect FOLLOW Grant on Twitter - https://twitter.com/BaronVonGrant LIKE Rage Select on Facebook - https://www.facebook.com/RageSelect Listen to our podcast and if you enjoy it, SUBSCRIBE! Check out the full website at http://www.rageselect.com #rageselect #podcast