Podcasts about service design days

In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself. Links from episode Johns Service Design Days keynote John on Twitter Johns website This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself. Links from episode Johns Service Design Days keynote John on Twitter Johns website This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself. Links from episode Johns Service Design Days keynote John on Twitter Johns website This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on Rosenfeld Media, a book that has become one of the defining service design books over the last number of years. I was hosting Service design Days in Barcelona this year and had lots of fun meeting the European service design community. It was a jam-packed few days for me but managed to capture some great conversations that all followed a similar theme to what myself and John Thackara covered in his episode recently, and that is, we need to consider not only what we produce but how we actually produce it. Andy's keynote was fantastic and had some wonderful metaphors about how we have lost some of the natural cadence and craft through new work please like Agile and Lean. Christmas giveaways  Also before I jump in I want to let you all know I'm working on creating a very very special newsletter for Christmas with lots of the world's best book companies and authors, so if you're not in the podcast newsletter, you should sign up for our newsletter. This Christmas newsletter will include discounts and giveaways, just in time for those Christmas stocking fillers. Right, let's get into the episode. Links from this episode Andy's slides from Service Design Days, Barcelona Connect with Andy on @Apolaine on Twitter, his website at polaine.com, via Fjords website at Fjordnet.com  Read the transcript of this episode at thisisHCD.com Buy Andy's book that he co-authored 'Service Design - From Insight to Implementation' This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on Rosenfeld Media, a book that has become one of the defining service design books over the last number of years. I was hosting Service design Days in Barcelona this year and had lots of fun meeting the European service design community. It was a jam-packed few days for me but managed to capture some great conversations that all followed a similar theme to what myself and John Thackara covered in his episode recently, and that is, we need to consider not only what we produce but how we actually produce it. Andy's keynote was fantastic and had some wonderful metaphors about how we have lost some of the natural cadence and craft through new work please like Agile and Lean. Christmas giveaways  Also before I jump in I want to let you all know I'm working on creating a very very special newsletter for Christmas with lots of the world's best book companies and authors, so if you're not in the podcast newsletter, you should sign up for our newsletter. This Christmas newsletter will include discounts and giveaways, just in time for those Christmas stocking fillers. Right, let's get into the episode. Links from this episode Andy's slides from Service Design Days, Barcelona Connect with Andy on @Apolaine on Twitter, his website at polaine.com, via Fjords website at Fjordnet.com  Read the transcript of this episode at thisisHCD.com Buy Andy's book that he co-authored 'Service Design - From Insight to Implementation' This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on Rosenfeld Media, a book that has become one of the defining service design books over the last number of years. I was hosting Service design Days in Barcelona this year and had lots of fun meeting the European service design community. It was a jam-packed few days for me but managed to capture some great conversations that all followed a similar theme to what myself and John Thackara covered in his episode recently, and that is, we need to consider not only what we produce but how we actually produce it. Andy's keynote was fantastic and had some wonderful metaphors about how we have lost some of the natural cadence and craft through new work please like Agile and Lean. Christmas giveaways  Also before I jump in I want to let you all know I'm working on creating a very very special newsletter for Christmas with lots of the world's best book companies and authors, so if you're not in the podcast newsletter, you should sign up for our newsletter. This Christmas newsletter will include discounts and giveaways, just in time for those Christmas stocking fillers. Right, let's get into the episode. Links from this episode Andy's slides from Service Design Days, Barcelona Connect with Andy on @Apolaine on Twitter, his website at polaine.com, via Fjords website at Fjordnet.com  Read the transcript of this episode at thisisHCD.com Buy Andy's book that he co-authored 'Service Design - From Insight to Implementation' This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Become a Premium Member: https://thisishcdnetwork.supercast.tech See omnystudio.com/policies/listener for privacy information.

Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I'm a human centered design practitioner based in Dublin, Ireland, and this week I caught up with one of my design heroes, John Thackara whilst I was hosting the incredible Service Design Days conference in Barcelona recently. I was so happy to speak to John, having read much of his work for such a long time and currently reading his latest fantastic book 'How to thrive in the next economy' a book that has led to the Wall Street Journal to call John 'cutting edge design expert' or even the Great Bill Moggridge stating 'whatever you're designing, keep this book next to you know'. Signed book giveaway Now, I'm lucky to say I have a signed copy of this book in my hands right now to giveaway, so be in with a chance all you need to do is go over request to join the slack channel on thisishcd.com where I'll be giving the book away inside the channel this Friday at noon GMT. In this episode we discussed John's work at great detail, his keynote at Service Design Days, and spoke about the greater purpose of design and maybe even human centered design isn't broad enough as it should include animals and the greatest resource of them all, the earth. Now this episode is definitely one of those where you want to listen and then repeat. Buy 'How to thrive in the next economy' Visit Johns website thackara.com Follow John on Twitter This is HCD is brought to you by Humana Design Follow us on Twitter Follow on Instagram Sign up for our newsletter Join our Slack Channel Follow us on Medium     Support the show.

This is episode #38 of Custom Made and this week I’m joined again by James Utley, Senior Manager and Product Designer here at Dialexa. James is an experienced designer skilled in Information Design, Logo Design, User Experience, Branding & Identity, and Typography with a history of working in the information technology and services industry. James has joined me on previous episodes of Custom Made where he was discussing how to scale design across hundreds of products with Design Systems, how to navigate the politics of user research, and how to use lead design research to get to the “why” of your product. Be sure to check out those episodes once you have finished this one. Last week on Custom Made, I had Rowdy Howell on the show sharing some of the major themes that were being discussed at Strata Data Conference which he recently attended in New York. This week James had just returned from Barcelona where he attended the Service Design Days conference, and I managed to grab some time with him to hear some of the main topics being discussed there. During this weeks episode, we explore a range of topics such as: - How service design brings humanity back into the products and services we create - Design that ignores the ecosystem is doomed to fail - Service designers need to have the ability to both zoom in and out of the experience, and how sometimes you need to go slow to move fast - And how our work should shape the tools we utilize, rather than letting the tools shape the work Be sure to check out the show notes at dialexa.com for this episode where I will include links to details on the Service Design Days conference. Be sure to tweet at me (https://twitter.com/dougplatts) and let me know what you think of the show. Follow Dialexa on: Instagram: https://www.instagram.com/dialexa/ Facebook: https://www.facebook.com/dialexa/ LinkedIn: https://www.linkedin.com/company/dialexa Soundcloud: https://soundcloud.com/custom-made-dialexa iTunes: https://itunes.apple.com/us/podcast/custom-made/id1332213517?mt=2 Player.fm: https://player.fm/series/custom-made Overcast: https://overcast.fm/itunes1332213517/custom-made Twitter: https://twitter.com/dialexa Medium: https://medium.com/back-to-the-napkin Podcast: https://by.dialexa.com/topic/custom-made YouTube: https://www.youtube.com/c/Dialexa Subscribe to our weekly newsletter for our latest content and top weekly reads here: https://by.dialexa.com/newsletter-signup