Podcast appearances and mentions of tom krackeler

Zuora is an enterprise software company that designs SaaS applications and sells access to these applications, using a subscription business model, to client companies. Cloud-based video conferencing company Zoom Video Communications is one of the first to sign onto the new Zuora upgraded platform. Why? The new features are all about giving the customer what they want. CHANGE. Zoom has hundreds of thousands of customers that often request to upgrade, downgrade, add-on, and renew. These changes are led by our customer expectations from our own lifestyle. Just like we do at home with Netflix or Spotify. Working with Zuora, flexible enough to manage these subscription changes, Zoom has seen triple-digit revenue growth. I invited Tom Krackeler on today's tech podcast to discuss how Zuora is gaining a reputation as the pioneer of the Subscription Economy.

Our guest on the Subscribed Podcast is Amy Konary, Program Vice President at IDC. Konary is responsible for leading the SaaS business models and mobile enterprise applications research teams at IDC. Tom Krackeler and Rachel English spoke to Amy about the stages of the subscription business model, SaaS pricing strategies, and IoT monetization strategies. Listen to the episode below or scroll down for select excerpts! For transcripts and more on the Subscription Economy, head over to www.zuora/academy

In this episode of the Subscribed Podcast, hosts Tom Krackeler and Rachel English talk about pricing strategies with Tom Tunguz, partner at Redpoint Ventures. Tunguz also writes daily, data-driven blog posts about key questions facing startups including how to fundraise, startup benchmarks, management best practices and team building. More on succeeding in the Subscription Economy at https://www.zuora.com/academy/

In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue. Our guest Anne Janzer is the author of the book 'Subscription Marketing: Strategies for Nurturing Customer in a World of Churn'. Anne is an experienced content marketing consultant and has worked with over a hundred technology businesses, from industry giants to innovative start-ups, helping them articulate positioning and messaging in crowded markets.

In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue. Our guest for this episode is Dhaval Moogimane, Partner at Waterstone Management Group. Tune in and learn why customer success is integral to your SaaS recurring revenue business!

Today's episode features Tom Krackeler, Senior Vice President of Products at Zuora and Rachel English, Director of Customer Success at Zuora. Tom and Rachel joined us to discuss the future of Customer Success in the subscription economy.  Get on the email list at helpingsells.substack.com

In this episode, Frontleaf co-founders Tom Krackeler and Rachel English talk about building their first customer success team from scratch, and some tricks for getting it right.