POPULARITY
Categories
How to Align Your Financial Model with Your Practice Philosophy: Building Recurring Revenue Through Cultural Alignment If you want to understand the true culture of a practice, follow the money. Show me how the money works in a business and I will show you the culture of that business. Dr. Stephen and Dr. Pete unpack a powerful truth: your financial model is a direct reflection of your philosophy, and any misalignment creates friction that limits growth, retention, and impact. They break down the three primary barriers to long-term patient success—time, convenience, and money—and reveal how mapping, efficiency, and recurring revenue models eliminate friction while reinforcing a wellness-based vision. When your payment structure aligns with your clinical recommendations and your belief about lifetime care, you create a culture where patients stay, teams are energized, and predictable revenue fuels sustainable growth. In This Episode You Will: Rethink how your financial structure quietly shapes the culture and retention inside your practice Break down the three hidden friction points that prevent patients from committing long term Explore how mapping, block scheduling, and operational efficiency protect lifetime care Examine the strategic difference between reoccurring revenue and true recurring revenue Walk away with a clearer blueprint for building a membership model that aligns with your philosophy Episode Highlights 01:07 – A deeper look at why the way money moves through a practice quietly reveals what the business truly stands for. 03:25 – The moment retention shifts from a metric to a responsibility rooted in long-term patient outcomes. 05:31 – Where patient consistency really begins to break down and the subtle friction most practices overlook. 06:47 – The leadership habit that keeps vision alive inside the team instead of slowly fading into the background. 10:35 – What full congruency actually looks like when philosophy shows up in every corner of the practice. 11:35 – Why pre-mapping patient visits changes the entire retention conversation before problems start. 13:08 – The mindset shift that reframes what patients are truly paying for in modern chiropractic care. 14:17 – The quiet power of separating clinical commitment from financial commitment. 18:51 – What starts to break down operationally when friction builds inside long-term patient experiences. 20:56 – How the membership model begins to relieve pressure while creating more predictable growth. 24:44 - Dr. Rachel Hovey is joined by Dr. Naota Hashimoto to explore how Success Partner, TrackStat helps chiropractic practices operate smarter. From AI-driven workflows and no-show automation to real-time stat tracking and recall prioritization, the platform streamlines operations, strengthens accountability, improves retention, and empowers teams to make confident, data-driven decisions that fuel sustainable growth. Resources Mentioned Learn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about TrackStat please visit: https://www.trackstat.org/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Want a quick estimate of how much your business is worth? With our free valuation calculator, answer a few questions about your business, and you'll get an immediate estimate of the value of your business. You might be surprised by how much you can get for it: https://flippa.com/exit -- What happens when you go from the high-flying life of a Silicon Valley wunderkind to getting laid off and being miserable in a cubicle? For Ab Emam, it was the spark that ignited a 25-year serial entrepreneurship journey. In this episode, Ab sits down with Steve McGarry to break down the "scar tissue" of building and selling three distinct companies. From losing 51% of his first business to navigating government hacks and eventually finding a massive exit with Private Equity, Ab shares the raw, unpolished truth about what it actually takes to scale and sell. -- Ab Emam is a seasoned digital and tech entrepreneur with a proven track record of building, scaling, and successfully exiting multiple ventures. Known for his expertise in digital strategy, technology innovation, and driving business growth, Ab has developed deep experience helping organizations leverage digital transformation and AI-driven efficiency. A two-time exit founder and active voice in the entrepreneurial community, he shares insights on private equity, startups, marketing, and leadership while advising founders on scaling and exit strategy. LinkedIn - https://www.linkedin.com/in/abemam/ -- Key Takeaways & Timestamps: [02:50] Transitioning from Silicon Valley energy to the "boring" DC government scene. [09:15] The "Golden Nugget": Why you should never give away 51% ownership of your startup. [13:30] Founding GovTrends: Managing congressional websites and surviving high-profile hacks. [21:00] Building for Exit: The 3 pillars of high valuation (Scalability, Leadership, and Recurring Revenue). [24:50] How to drive your valuation up when talking to Private Equity. [34:00] The "Time Machine" effect: Why every founder needs a mentor who has already fought the battles. -- The Exit—Presented By Flippa: A 30-minute podcast featuring expert entrepreneurs who have been there and done it. The Exit talks to operators who have bought and sold a business. You'll learn how they did it, why they did it, and get exposure to the world of exits, a world occupied by a small few, but accessible to many. To listen to the podcast or get daily listing updates, click on flippa.com/the-exit-podcast/
✈️ SOFTWARE FOR HOME SERVICE BUSINESS: https://home.works
In this bonus replay from a deep-dive Substack masterclass, Kelly breaks down exactly why Substack is becoming the most powerful trust-building and monetization platform for entrepreneurs heading into 2026 (and how to leverage it strategically). After years of navigating algorithm shifts, declining organic reach, and the "hamster wheel from hell" of online marketing, Kelly shares why Substack represents something fundamentally different: Audience ownership, built-in monetization opportunities, trust acceleration, and a simple stream of recurring revenue. Since implementing Substack as part of their brand and marketing strategy, we've had clients who: Booked VIP days and sold offers directly from Substack Generated tens of thousands in recurring revenue within their first 30 days Built an audience of thousands on substack Kelly walks through the exact framework her team used used to launch and monetize paid tiers, repurpose existing long-form content and IP into a trust engine, build an audience for her upcoming book, and grow her email lst. If you're a thought leader, expert, author, speaker, or service provider, this episode shows you how to stop renting your audience from platforms that prioritize short-form virality, and start owning it instead. Resources: Purchase the replay of the Grow & Monetize Your Substack Intensive and get started with our 30-Day Growth Challenge and Engagement Pod on Whatsapp starting Monday, March 2nd: https://accelerator.virtualbusinessschool.com/substack Subscribe to Kelly's Substack: https://kellyroachofficial.substack.com/subscribe
It's officially Monthly Giving Summit Day!!! This short episode is your invitation to join us and start building.In this episode, Dana shares what's happening at the Monthly Giving Summit and why this isn't just another virtual event - it's a room full of builders focused on sustainability, recurring revenue, and cultivating believers (not just donors).You'll get a preview of what attendees are learning, including:How The Trevor Project acquired new monthly donors at scale in just two weeksHow Interfaith Sanctuary turned monthly donors into advocates who influenced local legislationHow Letters from a Pre-Scientist built an automated micro-giving system with 500+ volunteer-supportersHow Dion's Chicago Dream leveraged thought leadership to amplify mission visibility (yes, all the way to national TV)From SMS to innovative direct mail to growth and retention planning, this summit is focused on execution — not theory.But that's not all.Dana also announces the official launch of The Monthly Giving Builder — an interactive tool built from her five-step framework designed to help small and mid-sized nonprofits forecast revenue, craft messaging, build growth and retention plans, and launch sustainable monthly giving programs without a five-figure mastermind investment.And finally, she shares details about the second annual Monthly Giving Retreat at Serenbe, GA, a transformational in-person experience May 6-8 for women leaders ready to step away from the noise and design recurring revenue with clarity and intention.If you're tired of living campaign to campaign and ready to build something that lasts, this episode is your invitation.LettrLabs is the proud presenter of Missions to Movements. LettrLabs helps nonprofits build lasting donor relationships through real, handwritten mail that's fully automated - turning moments of intent into meaningful connection. From thank-yous to impact updates, they help you cut through with mail donors actually open, remember, and trust. Register now for the FREE Monthly Giving Summit on February 25-26th, the only virtual event where nonprofits unite to master monthly giving, attract committed believers, and fund the future with confidence. The Mini Monthly Giving Mastermind: A high-touch Mini Mastermind + optional in-person retreat (May 6-8) for nonprofit leaders that have an existing monthly giving program and ready to take it to the next level with 1:1 and peer support. Applications close March 25th. Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn...
Doc Danny breaks down why recurring revenue is the most important dollar you make in a cash-based clinic. He shares a 30% benchmark and three proven recurring revenue models that create stability, improve retention, and reduce the pressure to constantly chase new patients. In This Episode, You'll Learn Why recurring revenue makes your clinic easier to run and easier to scale The 30% benchmark that changes business stability How recurring revenue reduces new patient pressure and improves retention Three proven recurring revenue models that work across markets How to introduce recurring offers early so patients continue long term The 3 Proven Recurring Revenue Models Small Group Training Semi-private or niche-based groups (4–6 people) with high retention and strong efficiency. Longevity Membership Care Ongoing 1–2x/month proactive care where you quarterback health, training, and injury prevention. Remote Coaching Training plans, progressions, and accountability delivered without requiring in-clinic visits. Key Takeaway Recurring revenue creates stability. Aim for 30%+ of monthly revenue coming from clients who continue working with you after their initial plan of care. Technology Spotlight Want your clinicians fully present instead of stuck in documentation? Try Claire free for 7 days and reduce documentation time instantly while improving patient experience. Free Resource Want a clear plan to go from part-time to full-time in your cash practice? Join the free 5-Day Challenge. Connect Physical Therapy Biz PT Entrepreneur Podcast
What if growth in 2026 isn't about doing more — but choosing better? In this keynote from Benjamin Mena's Elite Recruiter Sales & BD Summit, Kortney Harmon reframes what winning looks like in today's staffing market.In this episode, you'll hear insights from Kortney Harmon's keynote at Ben Mena's Sales and BD Summit, where she explores why narrowing focus, redesigning revenue strategy, and protecting the right relationships are critical in today's staffing market. As sales cycles lengthen and effort becomes more expensive, Kortney breaks down how intentional account selection, system alignment, and leadership judgment can eliminate wasted activity and margin erosion. From confronting burnout and revenue concentration to building repeatable processes that reduce reliance on heroics, she shares practical frameworks to help firms move from reactive selling to relationship-driven growthWhether you're an agency leader, full-desk producer, or building the next phase of your firm's growth, this episode challenges you to rethink where your effort is going — and whether it's truly compounding.____________Follow Benjamin Mena LinkedIn: LinkedIn: BenjaminBenjamin Mena with Select Source Solutions: hereThe Elite Recruiter Podcast Instagram: https://www.instagram.com/theeliterecruiter/Follow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience
Can your business make a million in one year?Most people will say no. Not because it's impossible, but because they're thinking about it the wrong way. Making your first $1 Million is not about hustle. It's not about stacking side projects. It's not about 14 income streams and burnout disguised as ambition.It's about leverage.Leverage over effort.Outcomes over deliverables.Focus over distraction.If your income is tied directly to your time, you're capped. If you're solving small problems, you're paid small money. If you're scattered across too many offers, too many audiences, too many channels, you're diluted.The path to $1 Million requires three uncomfortable shifts:Obsess over leverage, not effort.Solve a $10 Million problem to earn $1 Million.Go narrower to go bigger with one flagship offer, one defined buyer, and one primary distribution engine.This episode also confronts the uncomfortable truth about wealth: if it costs you your family, your health, or your identity, that's not success. That's ego dressed up as ambition. The real question becomes this: " If you had to build a $1 Million business with only one offer, one audience, and one channel… what would you choose?"Your answer will reveal everything...What You'll Learn:Why leverage beats effort if you want real scaleHow to reverse-engineer $1 Million without the hustle trapThe “solve a $10 Million problem” mindset shiftWhy outcomes sell and deliverables get negotiated downHow focus becomes your unfair advantage when discomfort hitsThe one-offer, one-audience, one-channel test that clarifies everythingHow to build recurring revenue while protecting your energyBeyond The Episode Gems:Buy My Book, Strategize Up: The Blueprint To Scale Your Business: StrategizeUpBook.comDiscover All Podcasts On The HubSpot Podcast NetworkGet Free HubSpot Marketing Tools To Help You Grow Your BusinessGrow Your Business Faster Using HubSpot's CRM PlatformListen to My First Million on the HubSpot Podcast NetworkSupport The Podcast & Connect With Troy: Rate & Review iDigress: iDigress.fm/ReviewsFollow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTokSubscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass EpisodesNeed Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com
Welcome to the Franchise Fit Podcast! In this episode, I'm joined by Brian & Michael Appell—the guys behind a national pavement striping, maintenance, and seal coating business trusted by major brands like Costco, McDonald's, Starbucks, CVS, Verizon, Walgreens, T-Mobile and more.We talk about building a “need, not a want” B2B business, what it really costs to start, the biggest mistakes new owners make, how they use AI + tech to win jobs faster, and what they look for in franchisees.
Most practices track numbers, but very few track the metrics that actually drive growth. Dr. Pete and Dr. Stephen break down the ten measurements that determine whether a practice is building momentum or quietly leaking it. This conversation reframes metrics away from surface-level activity and into leadership tools that reveal retention, stability, and profitability. By clearly separating practice metrics from business metrics, the framework shows how operational performance and financial outcomes are directly connected. The result is clarity and control. When the right metrics are measured consistently, decisions become simpler, leadership becomes stronger, and growth becomes predictable.In This Episode You Will:Understand the10 core metrics that determine retention and long-term growthLearn how practice-side metrics and business-side metrics work togetherSee why retention begins at conversion and compounds through complianceDiscover which numbers reveal truth versus vanityClarify how better measurement leads to better leadership decisionsEpisode Highlights06:34 - Dr. Pete frames the series around the two sides of the coin and why commitment is the center that makes both work08:30 - Dr. Stephen clarifies the three identities required to grow: doctor, operator, and business owner14:26 - The conversation defines KPIs as the measurement system that organizes focus and exposes what to fixPractice Metrics19:14 - Stick rate defines how long people stay under care and where retention breaks down by visits, months, or milestones22:32 - Kept visit average (KVA) is introduced as the daily retention signal showing how consistently people show up as scheduled25:24 - Compliance percentage is established as the core retention driver indicating whether patients follow care recommendations26:37 - Inactives and churn rate expose how many people are silently leaving and why defining “active” matters31:30 - Total active patients reframes growth away from visits per week and toward the size of the active care baseBusiness Metrics33:29 - Collection visit average (CVA) measures what the practice collects per visit and can be segmented by stage of care35:06 - Lifetime value (LTV) connects retention to economics by combining patient visit average with collection visit average39:49 - Total revenue is tied back to retention through volume of visits driven by people staying in care40:29 - Monthly recurring revenue (MRR) and annual recurring revenue (ARR) are positioned as the stability engine of the model41:51 - Retained revenue measures the durability of the recurring model by showing how much revenue stays after churn Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
"Send me a text"Your subscriber CAC is double what you pay for one-time buyers. People are signing up and canceling before the second shipment even ships. You're offering 30% off recurring orders and conversion rates are still in the basement. Meanwhile, every other DTC brand seems to be printing money with subscriptions.Here's the problem: subscription models that work brilliantly for razors, coffee, and dog food are fundamentally misaligned with how people buy supplements. You're not automating an existing habit. You're asking someone to commit future desire, hope, trust, and belief to a product they haven't even experienced yet.In this episode, I break down why supplement subscription economics are broken for most brands and exactly how to fix them. We'll cover why your subscriber CAC sits at $70-$120+ while one-time buyers cost $45-$55, why retention is so fragile in the first 30 days, and why operational complexity compounds faster than most founders expect.But more importantly, I'll show you how to restructure subscription offers to align with the four buying forces instead of fighting against them. You'll learn the two-step acquisition model that keeps CAC sustainable, the timing strategy that converts buyers after they have proof instead of before, and the narrative framework that positions subscriptions as mechanism continuity protection rather than convenience.This isn't about better discounts or harder-to-cancel flows. It's about understanding that supplements sit between functional and emotional purchases, which means your subscription strategy needs to work with dual-mind psychology, not against it.If you're tired of watching subscription numbers that look good on paper but bleed cash in reality, this episode will show you the supplement-specific approach that actually builds recurring revenue.Learn more about The Supplement Business Accelerator Group at https://creativethirst.com/group If you're interested in working with me and my team to improve your supplement business. You can learn more at my website https://creativethirst.com Click here to grab your copy of the Health Supplement Ad Swipe Guide. Discover what really works in funnel marketing Need help increasing sales on your own? Click here Stuck at $1 - $5M in revenue? Click Here Case Study on how Creative Thirst added over $200,000 for one supplement brand
Building a real business is not about chasing hype. It is about solving real problems, executing consistently, and staying in the game long enough for the flywheel to turn.GreenPal founder Bryan Clayton shares how he bootstrapped the Uber for lawn care to 300,000 weekly users without venture capital. A candid conversation on AI as a force multiplier, organic SEO growth, building a marketplace, and scaling a real business the hard way.In This Episode, We Cover✅ AI as a Force Multiplier, Not a ReplacementBryan explains why AI works best as a right-hand tool. It helps teams move faster, think clearer, and close execution gaps, but it does not replace judgment, creativity, or real-world experience.✅ Bootstrapping GreenPal From Day OneGreenPal was built entirely off its own revenue. Bryan breaks down how self-funding forced efficiency, focus, and better product decisions while VC-backed competitors burned capital and disappeared.✅ Recurring Revenue and Marketplace DisciplineThe platform focuses on routine lawn maintenance, not one-off jobs. Repeat transactions created stability for customers, vendors, and the business itself.✅ Organic SEO and the Long-Term FlywheelMost GreenPal users find the platform through organic search. Bryan explains why betting on SEO took years to pay off, but now compounds every day.✅ Tracking One Number That Matters In the early days, Bryan focused on one metric. Weekly transactions. From 10 to 100 to 300,000. That single number told him whether the business was alive or not.
Growth does not break down because chiropractors lack passion. It breaks down because conversion systems and metrics are either unclear, slow, or unmanaged. Dr. Pete and Dr. Stephen break down the exact conversion and sales metrics that separate busy offices from scalable, profitable businesses, and why mastering them is no longer optional in 2026. They unpack how speed, clarity, and conviction drive patient commitment, how operational KPIs translate into real revenue, and why recurring metrics reveal the true health of your business. This conversation reframes conversion as belief transformation, sales as service, and growth as a measurable, repeatable outcome.In This Episode You Will:Break down which conversion numbers actually matter and which ones are noiseWalk through the five KPIs that determine whether patients commit or disappearUnderstand why speed, timing, and follow-up now decide conversion outcomesSee how recurring revenue reveals the true health of your businessIdentify the knowledge gaps that quietly cap your growthEpisode Highlights01:15 – Why this episode marks the shift from marketing conversations into conversion and sales as the next growth constraint08:09 – How ROI should be evaluated through lifetime value, not short-term expense09:33 – The financial reality of stagnation and why not growing creates compounding problems10:26 – Redefining success benchmarks and why three million has become the new one million14:37 – The core truth that frames the episode: you can only help the people you convert15:02 – Reframing sales as care, conviction, and responsibility rather than persuasion18:05 – Breaking down attraction, conversion, and retention as a sequential operational system25:28 – Introducing the Rule of 72 and how speed now determines conversion outcomes30:14 – What actually drives Day One to Day Two follow-through and patient commitment36:15 – Translating conversion into business health through recurring and reactivated revenue Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/Golden Ticket Giveaway to the Upcoming Immersion - DM the words ‘Podcast Business Immersion' on The TRP Instagram page - https://www.instagram.com/theremarkablepractice/To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Eddie Hartman is a tech visionary, scale architect, and entrepreneur renowned for co-founding LegalZoom, a company that revolutionized legal access for millions by bringing legal empowerment to the masses. With a track record of launching new ventures and mentoring the next generation of founders, Eddie is known for his relentless innovation and practical wisdom. As an author, he co-wrote "Monetizing Innovation" and "Scaling Innovation," essential reads for anyone serious about building sustainable businesses. His life's mission is to help others not just survive the challenges of entrepreneurship but truly thrive.Takeaways:Embrace Both Success and Failure: Eddie believes that entrepreneurs should discuss their failures as openly as their successes, highlighting the importance of resilience and learning from setbacks.Value and Pricing Are Everything: A common blind spot for founders is not testing whether customers will actually pay for their product, and undervaluing their services is a typical misstep. Charging based on real value—and being willing to ask for more—is crucial for growth.Recurring Revenue and Relationships Win: Transitioning from one-time transactions to ongoing relationships, such as subscriptions, can transform any business—even the most traditional industries—by focusing on long-term customer value and retention.Sound Bytes:"You do not have to face the odds which are daunting that most people face as entrepreneurs today. There are a few things you can do to radically improve your chances of success.""If you only perfect the recipe and get it out there, but people aren't willing to pay what you need, then you're not in possession of a business idea—you've got a great hobby.""Every person who leaves you as a customer at one point said yes. Your job is to figure out what changed between yes and cancellation."Connect & Discover Eddie:LinkedIn: @eddie-hartmanX: @EddieRHartmanBook: Scaling Innovation: How Smart Companies Architect Profitable Growth
Eddie Hartman is a tech visionary, scale architect, and entrepreneur renowned for co-founding LegalZoom, a company that revolutionized legal access for millions by bringing legal empowerment to the masses. With a track record of launching new ventures and mentoring the next generation of founders, Eddie is known for his relentless innovation and practical wisdom. As an author, he co-wrote "Monetizing Innovation" and "Scaling Innovation," essential reads for anyone serious about building sustainable businesses. His life's mission is to help others not just survive the challenges of entrepreneurship but truly thrive. Takeaways: Embrace Both Success and Failure: Eddie believes that entrepreneurs should discuss their failures as openly as their successes, highlighting the importance of resilience and learning from setbacks. Value and Pricing Are Everything: A common blind spot for founders is not testing whether customers will actually pay for their product, and undervaluing their services is a typical misstep. Charging based on real value—and being willing to ask for more—is crucial for growth. Recurring Revenue and Relationships Win: Transitioning from one-time transactions to ongoing relationships, such as subscriptions, can transform any business—even the most traditional industries—by focusing on long-term customer value and retention. Sound Bytes: "You do not have to face the odds which are daunting that most people face as entrepreneurs today. There are a few things you can do to radically improve your chances of success." "If you only perfect the recipe and get it out there, but people aren't willing to pay what you need, then you're not in possession of a business idea—you've got a great hobby." "Every person who leaves you as a customer at one point said yes. Your job is to figure out what changed between yes and cancellation." Connect & Discover Eddie: LinkedIn: @eddie-hartman X: @EddieRHartman Book: Scaling Innovation: How Smart Companies Architect Profitable Growth
If your revenue resets every month, growth is harder to predict, and harder to scale. That's why so many companies are moving toward a membership model. A lot of businesses assume recurring revenue doesn't apply to them. Today's guest has spent nearly two decades proving that assumption wrong. Stu McLaren has helped more than 20,000 entrepreneurs to launch, grow, and scale membership-based businesses across nearly every industry imaginable—and in this conversation, he breaks down how to identify where recurring revenue already exists in your business and how to structure it into a membership that actually works. Stu also shares the single biggest factor that determines whether members stay or leave in the first 30 days. Don't miss it! Key Takeaways (00:00) Intro (00:45) Why Predictable Revenue Lowers Founder Stress (02:40) Why "Passive Income" Is A Misleading Idea (03:16) How To Tell If A Membership Will Actually Work (06:26) You Only Need One Signal To Move Forward (07:31) Why Subscriptions And Memberships Are The Same (14:43) Turning One-Time Buyers Into Monthly Revenue (17:34) The Real Reason Members Quit In 3–6 Months (23:03) What Actually Matters In The First 30 Days (24:12) Why Retention Is A Customer Experience Problem (48:44) How To Lock In Retention By Highlighting Wins (59:03) The Mindset That Keeps Entrepreneurs Moving Watch on YouTube: https://youtu.be/J-qQWrV4AIg Let's Connect: Website | Instagram | YouTube | TikTok | Twitter | Facebook
In today's special segment, "Laundry Leaders Unfolded," join CLA CEO Brian Wallace as he sits down with Alex Jekowsky, CEO of Cents. Discover why recurring revenue is the envy of so many businesses, and how memberships -once a novelty - are now becoming an essential part of creating dependable income and deeper customer relationships. Jekowsky breaks down practical examples of successful subscription models, offers actionable tips for laundromat owners, and challenges traditional thinking about self-service innovation. But that's not all: The conversation also ventures into the world of private equity, exploring why investors are flocking to laundromats, what this means for independent operators, and how these developments could shape the industry by 2026. With insights on technology, loyalty programs, and the importance of running great neighborhood laundromats, this episode is packed with real-world strategies and big-picture trend-spotting.
Welcome to this episode of The SaaS CFO Podcast! Today, Ben Murray sits down with Michael Babineau, co-founder of Turnstile, to unpack the journey from software engineer to successful second-time founder. Michael Babineau shares how his engineering background and the exit of his first company, Second Measure, to Bloomberg helped shape the vision for Turnstile—a next-gen, AI-native quote-to-cash platform designed to handle the complex challenges of sales-led, recurring revenue businesses. In this candid conversation, Michael Babineau dives into lessons learned from scaling and selling a company, the difficulties of automating revenue processes for custom deals, and why building a truly integrated, flexible system is crucial for SaaS companies looking to grow. You'll also hear insights into Turnstile's go-to-market strategy, their unique pricing approach, and what it's really like to raise capital as a second-time founder. Whether you're a SaaS operator, CFO, or founder plotting your next move, this episode is packed with operational tips, market observations, and behind-the-scenes stories that you won't want to miss! Show Notes: 00:00 "Founders Ready to Start Again" 03:05 "Turnstile: Unified Revenue Management Platform" 07:12 Turnstile: CRM-ERP Integration Simplified 11:38 "Finding True Revenue Ground Truth" 13:15 "Venture Growth Through Mid-Market" 17:29 "Scalable Growth for Enterprise Success" 22:09 "M&A Process: All-Consuming Commitment" 24:08 Flexible Dealmaking for Company Growth 27:47 "Shifting to Marketing-Led Growth" 31:35 "Self-Serve Enterprise Software Simplified" 33:00 "Driving Growth for B2B Startups" 36:34 "Turnstile AI Discussion" Links: Michael Babineau's LinkedIn: https://www.linkedin.com/in/mbabineau/ Turnstile's LinkedIn: https://www.linkedin.com/company/turnstile-co/ Turnstile's Website: https://turnstile.ai/ To learn more about Ben check out the links below: Subscribe to Ben's daily metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray
In this episode, I share how important it is to find different ways that build your audience, build trust and connection and that don't just involve exchanging your time for money. Growing your business using a one to many model to create a sustainable business that gives you the ability to grow bigger using less resources is key to scalability within network marketing. I share with you some of my journey and how I implemented passive and semi passive lead generation and income production, and give ideas on the things you could put in place too. In this episode, I talk about Lisa Johnson's FREE 4 day challenge, Race to Recurring Revenue starting on 26th January 2026. You can sign up for the challenge here https://annagreen--lisajohnsonstrategy.thrivecart.com/one-to-many-elite-2026/ Grab yourself a copy of my free download, 100 Ways to Grow Your Customer Base here https://annagreen.kartra.com/page/web-100ways And get 104 Post Ideas to Attract Your Ideal Teamie free here https://annagreen.kartra.com/page/104-post-ideas Find me on socials here: Facebook www.facebook.com/annagreenmentor My Facebook Community www.facebook.com/groups/directsellingsuccesscommunity Instagram www.instagram.com/directsellingsuccess TikTok www.tiktok.com/@directsellingsuccess
In this episode of Command Control Power, the hosts discuss their busy schedules at the end of 2025 and their plans for the holiday season. Topics include the impact of year-end client projects, managing office breaks, and balancing personal time during the holidays. The conversation shifts to a timely warning about iPhone security while traveling, prompted by an article from Tidbits Content Network. A fascinating client story is shared involving the recovery of an old iCloud account trapped behind forgotten credentials. Another highlight includes a successful repair story from the Rossman Group, addressing a client's dead MacBook Pro battery. The hosts wrap up by exploring intriguing tech topics such as blocking issues in email aliases and innovative VPN solutions for connection bonding. 00:00 Introduction and Year-End Reflections 00:37 Holiday Plans and Workload Management 03:09 New Year Greetings and Travel Stories 04:39 iPhone Security Concerns While Traveling 06:50 NFC and QR Code Scams 11:00 Client Stories and Apple Support Experiences 18:01 The MacBook Pro Charger Dilemma 18:20 Resetting the SMC and Battery Issues 18:39 Recurring Revenue and Client Needs 20:11 Repair Challenges and Solutions 22:07 The Rossman Group to the Rescue 26:41 Gmail Sent Mail Mystery 32:14 Speedify VPN and Connection Bonding 33:40 Conclusion and Listener Appreciation
In this captivating episode of Business Growth Talks, Mark Hayward hosts Amanda Northcutt, an expert in recurring revenue strategy, who shares her insights on building scalable business models for coaches, consultants, and agencies. The episode dives into Amanda's transformative journey from working in Silicon Valley to launching her own business, LevelUp Creators. She provides a detailed analysis of transitioning from chaotic, high-pressure workflows to streamlined, systematic methodologies aimed at maintaining consistent growth and profitability in service-oriented businesses.Matched with Amanda's profound insights are real-world strategies on scaling operations with systems rather than hustle. The conversation highlights her expertise in identifying model problems over sales issues, the importance of securing a niche, and the value of a compelling methodology. She emphasizes the shift from a traditional V-shaped funnel to a bowtie-shaped funnel, advocating for the expansion of existing client relationships into recurring revenue opportunities. This episode encapsulates Amanda's unique perspective on building authority, enhancing marketing strategies, and achieving sustainable business success.Key Takeaways:Understanding Business Foundations: Amanda Northcutt emphasizes that businesses often face model, not sales problems, and offers a five-question framework to ascertain clear positioning and target market alignment.Productization of Services: A strategic approach to developing productized services can transform the business model from a one-off to recurring revenue method, tailored through sophisticated systems.Effective Pricing Strategies: Amanda stresses the use of value-based pricing models, advising businesses to leverage their unique qualities to capture a percentage of the economic value they help create.Referral and Network Building: By delivering excellence and systemized operations, businesses can create a self-sustaining loop of referrals boosting client acquisition through genuine relationships.Personal and Professional Balance: Amanda shares personal reflections on balancing health challenges while maintaining professional momentum, underscoring the importance of systems over hustle.SPONSORS:If you want to set up a call with Christine Campbell Rapin at Clear Acceleration to achieve your business goals of growth and scale go tohttps://book.christinecampbellrapin.com/more-buyers-more-sales?am_id=markhaywardPodcast GuestinSupport the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
How Tom Aulet built Ergatta into a profitable fitness brand with $35M raised, gamified workouts, and lean, cost-effective growth.For more on Ergatta and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
Read our Macrovey deal analysis (closed) on KingscrowdRobotics hype is everywhere—but who actually makes robots work on real warehouse floors? In this episode, Chris sits down with Macrovey Director of Business Development Matt Labinski to unpack how Macrovey designs fully autonomous, material-handling systems that act like a warehouse “Robotics OS.” We start with what Macrovey is and isn't (00:03)—the company doesn't manufacture robots, it integrates best-in-class OEMs through proprietary orchestration software. Matt explains the model (00:32): up-front design + install and recurring software/maintenance—plus a Robots-as-a-Service option that lowers CapEx. We dive into who buys (06:28): e-commerce, 3PLs, pharma, defense (U.S. Air Force) and even smaller 10k–100k sq ft facilities. Category context (07:31): warehouse robotics penetration is still surprisingly low; Macrovey targets the SMB/mid-market others ignore. We cover why OEMs and warehouses need an integrator (09:09), the sales cycle and deal sizes (12:22)—from $50k pilots to $3M+ programs—and how modular, mobile systems (25:03) move with demand. Finally, we hit the AI layer (27:31): machine learning that optimizes slotting, picking, and vision-based QA. If you want exposure to warehouse autonomy without betting on a single robot, Macrovey's middle-layer, recurring-revenue approach may be the de-risked way to play it.
What Your Business Is Worth: Valuation Drivers for Tech-Services FirmsValuation vs. EBITDA multiple: why they're not the same thingBuyers price future performance and confidence in future cash flowsRevenue quality premiums/discounts: recurring/contracted revenue, churn, concentrationAdjusted EBITDA + add-backs: what's “clean” vs. what gets rejectedSpecialization + growth consistency: vertical expertise can drive premiumsValuation killers: messy books, contracts, founder dependencyHow to increase value in 1–2 years: positioning (incl. AI), revenue quality, leadership/operating model The Sell Side Masterclass for Tech Services Founders Series:Part 1. Knowing When It's Time to Sell: Listen now >>Part 2. Get Your House in Order: Listen now >> Our Podcast playlist for Sellers: https://www.revenuerocket.com/podcast-episodes-for-sellers/ Listen to Shoot the Moon on Apple Podcasts or Spotify.Buy, sell, or grow your tech-enabled services firm with Revenue Rocket.
How to Create Recurring Revenue With an Estate Planning Law Firm If you want more profit in your law firm with less chaos, grab my Law Firm Profit Playbook - https://bigbirdaccounting.com/playbook.
Mostly Growth on YouTube: https://www.youtube.com/@MostlyGrowthMostly Growth on Apple: https://podcasts.apple.com/us/podcast/mostly-growth/id1842238102Mostly Growth on Spotify: https://open.spotify.com/show/3KDtaLaXx1obFp5PUhZ6V3In this episode of Mostly Growth, CJ Gustafson, Kyle Poyar, and Ben Hillman unpack a wide-ranging set of predictions and observations about where go-to-market strategy, AI, and pricing models are headed next. They discuss why what ChatGPT says about your product may become a core marketing KPI, the resurgence of direct mail and physical touchpoints in an AI-saturated world, and why “almost as good as a human” is a dangerous positioning for AI-driven products. The conversation also explores AI monetization paths through advertising, the risk of an AI infrastructure timing mismatch leading to a broader financial pullback, and what historical parallels like railroads and the Sears catalog can teach us about today's buildout. The episode closes with real-world pricing lessons, from energy-as-a-service solar subscriptions to the surprisingly massive standalone economics of Apple's AirPods, tying together how distribution, perception, and monetization shape durable growth.—SPONSORS:Pulley is the cap table management platform built for CFOs and finance leaders who need reliable, audit-ready data and intuitive workflows, without the hidden fees or unreliable support. Switch in as little as 5 days and get 25% off your first year: https://pulley.com/mostlymetricsMetronome is real-time billing built for modern software companies. Metronome turns raw usage events into accurate invoices, gives customers bills they actually understand, and keeps finance, product, and engineering perfectly in sync. That's why category-defining companies like OpenAI and Anthropic trust Metronome to power usage-based pricing and enterprise contracts at scale. Focus on your product — not your billing. Learn more and get started at https://www.metronome.com—LINKS:Mostly Metrics: https://www.mostlymetrics.comCJ on LinkedIn: https://www.linkedin.com/in/cj-gustafson-13140948/Growth Unhinged: https://www.growthunhinged.com/Kyle on LinkedIn: https://www.linkedin.com/in/kyle-poyar/Slacker Stuff: https://www.slackerstuff.com/Ben on LinkedIn: https://www.linkedin.com/in/slackerstuff/—RELATED EPISODES:996 Culture, Exploding AI Bills & SaaS Chaoshttps://youtu.be/qhrxDL0gsRoThe Layer-Cake Playbook for Vertical SaaS Growth | with Roland Ligtenberghttps://youtu.be/yPxWvhPISKoOpenAI's Impossible Math: $500B or Bust?https://youtu.be/L6PLnvjcnpkFrom Birding Apps to Billion-Dollar Bundles: The Future of SaaS Growthhttps://youtu.be/mzITrIP70OkWhere Did All the Middle Managers Go?https://youtu.be/LvN7RzmApPU—TIMESTAMPS:00:00:00 Preview and Intro00:01:40 Sponsors — Pulley, Metronome00:04:00 Welcome Back And Consumer Friction00:05:29 Insurance Middlemen Frustrations00:07:07 Explaining Newsletter Businesses00:07:58 Family Perceptions Of Work00:09:05 GTM And Growth Predictions00:10:19 Trust And Objectivity In ChatGPT00:12:01 ChatGPT As Marketing KPI00:14:14 Direct Mail Marketing Comeback00:15:56 Tech Buying Media Assets00:17:52 Fake Subscribers And Email Lore00:19:03 AI Quality Over Automation00:22:11 AI Healthcare And Ad Models00:24:40 Advertising Fuels AI Economics00:25:40 AI Boom Versus Bust Timing00:27:49 Infrastructure Before Killer Apps00:30:21 Railroad Economics And Real Estate00:30:46 Solar Subscriptions And Pricing00:32:50 AirPods As Recurring Revenue00:34:57 Show Outro And Credits#MostlyGrowthPodcast #GrowthMarketing #AITrends #GoToMarket #StartupStrategy This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit cjgustafson.substack.com
#721 What if you could build a simple, high-demand business that prints predictable monthly revenue — while solving one of the biggest frustrations business owners have with their websites? In this episode, host Brien Gearin sits down with Dylan Bost, founder of Sunny HQ, to break down how to start a web hosting business built on recurring revenue. Dylan shares how he transitioned from running a multi-million-dollar branding agency into launching a “human-first” managed WordPress hosting company — after realizing he wanted a business that aligned better with his life, family, and long-term sustainability. They dive into what makes managed hosting valuable, how to differentiate from big-box providers with real human support, what tools you can leverage to start without huge upfront costs, and why culture and customer experience are key to scaling. Finally, Dylan explains how AI fits into the business as a productivity tool — not a replacement for human connection! What we discuss with Dylan: + Recurring revenue hosting model + From agency to hosting + Human-first WordPress support + Differentiating from big hosts + Speed, security, peace of mind + Starting without big upfront costs + Scaling with culture and systems + Disney-inspired customer experience + AI as a support tool, not a replacement Thank you, Dylan! Check out Sunny HQ at SunnyHQ.io. To get access to our FREE Business Training course go to MillionaireUniversity.com/training. To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Learn more about your ad choices. Visit megaphone.fm/adchoices
Most experts who start a practice or studio end up trapped by their own success. The schedule is packed, the waitlist is long, but every dollar still depends on them showing up. In this week's episode of Built to Sell Radio, John talks to a physical therapist who turned a fully booked, owner-dependent practice into a boutique fitness business with recurring revenue, a second-in-command, and a clean exit on her terms. After a first deal collapsed on closing day thanks to a last-minute bank clause, she went back to market with three non-negotiables and still got a seven-figure outcome.
Learn more / join us in the new ALL IN EXPERIENCE (use code ALLINWITHALLIE to save 25%):http://www.allieireeves.com/all-in-experience
Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/172 When you're ready, here are some ways we can help you with your web design business:
In this episode, I sit down with Dr. Blair Feldman, former Phoenix Suns team orthodontist and co-founder of Retainer Club, to talk about everything from 3D printing and recurring revenue, to product innovation and mindset. Blair practiced for over 21 years, ran multiple startups, taught at AT Still, and ultimately made the leap to full-time entrepreneur after building a retainer program so effective, it demanded all of his attention.We dive deep into how Blair transformed a frustrating problem—retainer replacements—into a venture-backed fulfillment platform that supports ortho practices across the country. We also talk about how he helps orthodontists with product ideas that actually bring them to life, what he's learned from Entrepreneur's Organization (EO), and how to tell whether your big idea is a real business—or just a fun hobby.Quotes“It's a dirty secret in orthodontics: if patients stop wearing their retainers, their teeth move. Retainer Club was built to make sure that didn't happen—without creating more work for the practice.”— Dr. Blair Feldman“A patent is not a business. It's a tool. If you don't know what to do after the patent, then you don't have a plan—you have a prototype and a dream.”— Dr. Blair FeldmanKey TakeawaysIntro (00:00)From Penn to Detroit Mercy: why ortho won out over medicine (01:00)Blair's unusual journey into ortho—and architecture (01:35)Dental school culture at Penn and its impact on specialty training (02:27)21 years of experience: associate, buyer, builder, teacher, team ortho (17:10)The truth about being the “team orthodontist” for pro sports (17:58)How a casual idea about retainers turned into a funded business (20:30)Retainer Club: what it is, how it works, and who it's for (25:00)How recurring revenue + 3D printing changed the business model (22:40)Competitors vs. the real challenge: docs who think they're “fine” (26:43)Young orthodontists, hyper-efficiency, and outsourcing (28:25)Blair's passion for helping orthos bring product ideas to life (29:00)“Do you want a business, or just to see your idea in the real world?” (30:00)Advice on patents, investors, and entrepreneurial mindset (30:30)Additional ResourcesI've seen firsthand how a smart retainer program can transform your practice—financially and operationally. If you're tired of broken systems, endless remakes, or patients who stop coming back, Retainer Club might be exactly what you need.
How Pilates Studio Owners Are Turning Classes Into Recurring Revenue (with Uscreen CEO Allison Yazdian)In this episode of The Pilates Business Podcast, host Seran Glanfield sits down with Uscreen CEO Allison Yazdian to unpack one of the biggest opportunities for Pilates and boutique fitness studio owners in 2026 and beyond: building scalable, recurring revenue through digital memberships. Allison shares powerful insights on how instructors and studio owners—no matter their audience size—can create their own on-demand platform, expand their impact, and generate income without teaching more hours. Together, they explore what's changed in the digital fitness world since 2020, why niche content is winning, and exactly what tools and strategies help turn online offerings into profitable, sustainable business models. If you've ever wondered how to grow your Pilates business while reclaiming your time, this conversation is packed with clarity, inspiration, and actionable steps.Learn more about Uscreen and book a demo go to: www.uscreen.tv *This episode may contain affiliate links or promotions for products and services. If you choose to make a purchase or engage with those offers through the links provided, I may receive a commission or other financial benefit at no additional cost to you.Please note: I only recommend tools, platforms, and resources that I believe offer real value to boutique fitness studio owners based on my industry knowledge and professional experience. Any opinions expressed are solely my own. These recommendations should not be considered financial, legal, or professional advice. You are encouraged to conduct your own due diligence to determine whether any product or service is appropriate for your business.Participation in affiliate programs does not influence the content of this podcast. All sponsorships and partnerships are disclosed in accordance with applicable advertising and regulatory guidelines.How Pilates Studio Owners Are Turning Classes Into Recurring Revenue (with Uscreen CEO Allison Yazdian)In this episode of The Pilates Business Podcast, host Seran Glanfield sits down with Uscreen CEO Allison Yazdian to unpack one of the biggest opportunities for Pilates and boutique fitness studio owners in 2026 and beyond: building scalable, recurring revenue through digital memberships. Allison shares powerful insights on how instructors and studio owners—no matter their audience size—can create their own on-demand platform, expand their impact, and generate income without teaching more hours. Together, they explore what's changed in the dGot a question for Seran? Add it here
In this RISE Files session, I take you through the exact identity rupture that transformed my entire business: the moment I realized my leadership leaks (not my strategy) were capping my income.I share how a client defaulting on payments became the mirror I couldn't ignore, why I shut down my own mastermind at the peak of comfort, and how I rebuilt everything from negative 100% MRR to 140% regained in 28 days by leading myself with standards I used to reserve only for my clients.I walk you through the uncomfortable decisions, boundary-setting, and “nice girl funerals” that forced me to stop cushioning everyone else and finally match my conviction with my capacity. I break down the behind-the-scenes of launching Nice Girl Funeral, turning lived experience into offers, making terrifying moves in real time, and creating a culture where clients lead themselves instead of hiding, shrinking, or pedestalling me.If you've been operating with lower standards for yourself than you hold for your clients, or if you know you're still leading from fear, placation, or comfort ..this episode will punch you into your next level. This is the work that built my $500K+ recurring revenue engine and it started with radical self-honesty.If this episode called out your leadership leaks and you know you need tighter self-trust, standards, identity, and capacity going into 2026 — RQ1 is where we fix it fast.
After an electrifying GivingTuesday, I'm here to share three BIG behind the scenes announcements that will directly support your recurring revenue goals and monthly giving programs in 2026:First, I'm thrilled to announce that my Sustainers Slack community is now 100% free! It has become one of the most generous, collaborative, and energizing spaces on the internet, and if you join, you'll get monthly office hours, expert Q&As, and coworking huddles.We're also going to talk about what's in store for the 2026 Monthly Giving Summit, happening February 25-26th, including the why behind the theme, and all about our keynote speaker, Adriana Carrig of Little Words Project.Finally, I'm unveiling two mastermind tracks next year! A high-touch 4-month Monthly Giving Mastermind, and a new Mini Monthly Giving Mastermind that offers a full year of strategic support, AND an in-person retreat in Atlanta.I love getting to do this work and can't wait to support you.Resources & LinksApplications are now open for the Monthly Giving Mastermind. In 4 months, we'll build the monthly giving program you've been dreaming of. ONLY 5 SPOTS available! Already have a monthly giving program? The Mini Monthly Giving Mastermind starts in January and is just for you. Register now for the FREE Monthly Giving Summit on February 25-26th, the only virtual event where nonprofits unite to master monthly giving, attract committed believers, and fund the future with confidence. Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn my framework to build, grow, and sustain subscriptions for good. Want to book Dana as a speaker for your event? Click here!
Send us a textPilates franchise investment is exploding - but is it actually profitable? Emily Brown from Limitless Franchise Growth breaks down the real numbers behind Jet Set Pilates, Project Lean Nation, and Fundraising University franchises. We cover franchise costs, unit economics, profit margins, and what differentiates top-performing boutique fitness owners from those who struggle.
Guest Nick Spisak shares his insights on automation, recurring revenue opportunities with AI, and how everyday entrepreneurs can get started without getting overwhelmed. If you're interested in the AI Assessment that Corey mentions, please email Corey@coreyganim.com Follow Nick on X @NickSpisak_
In episode 473, host Matt Jones sits down with Sean Samson, dialing in from Cleveland, Ohio, for the third and final part of their enlightening series. Today, they're diving deep into the powerful world of service agreements—why they matter, how you can sell them effectively, and the massive opportunity they represent for electricians, plumbers, and other reactive-service businesses looking to build recurring revenue.Matt and Sean break down the nuts and bolts of what a service agreement actually is, outlining the differences between commercial, industrial, and residential sectors, and sharing real-world tactics for turning a standard job into a long-term client relationship. From the importance of having a solid sales process, to insightful tips on targeting the right demographics, and how technology plays a key role in making service agreements work, this conversation is packed with actionable advice for business owners wanting to grow sustainably.Timestamps: 00:00 "How to Sell Service Agreements"06:12 NFPA Standards for Service Agreements09:36 Residential Maintenance Membership Benefits11:45 Selling Through Fear of Loss15:01 Seasonal Maintenance Tips16:53 Targeting High-Value Service Customers22:14 "Technology Needed for Service Agreements"24:45 Sean's Show Notes and Episodes Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!
In this episode of the Drop in CEO podcast, host Deb Coviello welcomes Terry Blachek, an accomplished entrepreneur and franchise leader with over 35 years of experience in the health, fitness, and consumer lifestyle sectors. Terry shares his journey from humble beginnings to scaling major fitness brands like Orange Theory Fitness, discusses the importance of clarity, business models, and mindset, and offers actionable advice for leaders looking to grow and sustain their businesses. Episode Highlights: 2:22 — Terry’s entrepreneurial roots and early career in fitness and business 6:18 — The founding and explosive growth of Orange Theory Fitness 10:25 — The power of clarity, communication, and solving the right problem in business 19:36 — Mindset, overcoming adversity, and building a personal advisory board Terry Blachek is an accomplished entrepreneur, speaker, and franchise leader with over 35 years in health, fitness, and lifestyle industries. As Managing Director at Franvest Capital Partners, he scales high-growth brands, including The Dog Stop. A founding partner of Orangetheory Fitness, he built Austin Fitness Group into 130+ studios and earned induction into the Orangetheory Hall of Fame. A recognized industry voice, he’s spoken at IHRSA, Disney Institute, and hosts the Tuesday with Terry podcast. Formerly an executive at Crunch, Lifestyle Family Fitness, and The Fitness Company, Terry continues to inspire leaders with his proven expertise in growth, culture, and performance. Company Website: https://franvest.ca/our-team/ Instagram: https://www.instagram.com/terry_blachek/ LinkedIn: https://www.linkedin.com/in/terry-blachek-78431a174/ For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
On this episode of Crazy Wisdom, Stewart Alsop sits down with Terrence Yang to explore the US economy through the lens of federal net outlays, inflation, and growth, moving into China–US economic and military dynamics, the role of the dollar as a reserve currency, and how China's industrial and open-source AI strategies intersect with US innovation; they also get into Bitcoin's governance, Bitcoin Core maintainers, and what long-term digital scarcity means for money, security, and decentralization. To learn more about Terrence's work, you can find him on LinkedIn.Check out this GPT we trained on the conversationTimestamps00:00 Stewart and Terrence open with the US economy, federal net outlays, and why confidence matters more than doom narratives. 05:00 They compare debt-to-GDP, discuss budget surpluses, and how the US once grew out of large debt after WWII. 10:00 Terrence explains recurring revenue vs. one-time income, taxes, tariffs, and why sustainable growth is essential. 15:00 Conversation turns to China's strategy, industrial buildup, rare earths, and provincial debt vs. national positioning. 20:00 They explore military power, aircraft carriers, nuclear subs, and how hard power supports reserve currency status. 25:00 Discussion of AI competition among Google, OpenAI, Claude, and China's push for open-source standards. 30:00 Terrence raises concerns about open-source trust, model weights, and parallels with Bitcoin Core governance. 35:00 They examine maintainers, consensus rules, and how decentralization actually works in practice. 40:00 Terrence highlights Bitcoin as digital gold, its limits as money, and why volatility shapes adoption. 45:00 They close on unit of account, long-term holding strategies, and risks of panic selling during cycles.Key InsightsFederal net outlays reveal the real fiscal picture. Terrence Yang emphasizes that looking only at debt-to-GDP misses the deeper issue: the U.S. has run negative net outlays—more cash going out than coming in—for decades. He argues that sustainable recurring revenue, not one-time windfalls or asset sales, is what ultimately stabilizes a nation's finances.Confidence is an economic force of its own. Terrence warns that cultural pessimism can damage the U.S. more than high debt. Drawing parallels to Japan's post-1990 stagnation, he notes that when people stop taking risks, innovation slows and economies ossify. The U.S. thrives on risk-taking, immigration, and entrepreneurial experimentation—and needs to preserve that spirit.Inflation and growth are locked in a difficult balance. The conversation explores how current inflation remains above target while growth feels sluggish, creating a quasi-stagflation environment. Terrence questions whether the Federal Reserve should remain tied to a 2% target or adapt to new conditions, particularly when jobs and productivity remain uneven.China's economic strategy is broad, deliberate, and deeply practical. From inviting Western VCs in the 1990s to absorbing semiconductor know-how and refining rare earth materials, China built an industrial base that now rivals or surpasses U.S. manufacturing in many domains. Yet its provincial and real-estate debt highlight structural weaknesses beneath the surface.The U.S. dollar's dominance rests on military and institutional power. Terrence argues that reserve-currency status persists because the U.S. guarantees open trade routes and global security. Even countries with weak currencies prefer the dollar in black markets. Competitors like BRICS may want an alternative system, but replacing the dollar requires decades, not years.Open-source AI is becoming a geopolitical tool. China's strategy of flooding the world with strong, free, open-source models mirrors Linux's global influence. Terrence notes that trust and transparency matter, since open-source code still requires knowledgeable maintainers who can verify safety, intentions, and alignment. This dynamic is now a competitive front in the AI race.Bitcoin governance is both decentralized and fragile. Terrence explains that Bitcoin Core has very few maintainers and relies on a culture of trust, review, and distributed accountability. While Bitcoin works well as long-term “digital gold,” improvements are incremental, and the small number of developers poses systemic risks. He stresses that understanding governance—not just price—is crucial for anyone serious about Bitcoin's future.
Want to work together? I offer financial planning & investment management services. Learn more or schedule a call at https://www.assistfp.com/
In this episode, host Matt Jones is once again joined by Sean Samson for the second part of their insightful series. If you missed the first installment where Sean shared the ten reasons your service and maintenance business will never grow, be sure to catch up, because today's conversation builds on those foundational ideas.Timestamps 00:00 Service Sales Process Benefits04:34 "Scaling Requires Systems"08:30 "Tracking Sales Process Metrics"13:10 Sales Systems Enable Scalable Growth14:09 Onboarding Requires Role Transition20:09 "Discovery: Key to Problem-Solving"23:44 "Process Guides Safe Problem Solving"26:42 Job Walk and Verification Process28:11 Outdated Residential Business Model32:43 "Service Agreements & Recurring Revenue" Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!
Oisin O'Connor is the CEO and co-founder of Recharge, the leading subscription management platform powering 75% of all Shopify subscriptions. Under his leadership, Recharge has become a critical infrastructure partner for over 30,000 brands, reaching 100 million subscribers and $100 million ARR.In this episode of DTC Pod, Oisin pulls back the curtain on what it really takes to win with subscriptions in today's DTC landscape. He shares insider strategies for subscriber growth, optimizing retention, and leveraging Recharge's newest AI-powered tools to minimize churn. Oisin also shares specific benchmarks every brand should measure, real-world examples of subscription funnels that convert, and actionable experiments operators can run to unlock long-term profitability and scale.Episode brought to you by StordInteract with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Evolution of subscriptions in physical product e-commerce2. How to spot and create product-market fit 3. Differentiators that set Recharge apart from early competitors4. The compounding power of subscriptions for long-term growth5. Unit economics, LTV vs CAC, and why retention is king6. What best-in-class subscription brands do differently7. Optimizing conversion funnels for subscriber growth8. Subscription benchmarks: churn rates, retention, and second order metrics9. Reducing churn with data, cancellation flows, loyalty, and rewards10. Automations and integrating Recharge with supply chain and 3PL operations11. Leveraging AI Concierge for customer retention and support12. Evolving customer experience and the need for seamless subscription management13. How Recharge guides merchants with data, support, and innovation14. Experiments and mistakes founders make launching subscription brandsTimestamps00:00 Oisin's background, founding story, and early agency experiments04:06 The rise of Shopify and the breakthrough with Recharge05:19 The subscription model: initial skepticism and quirky early adopters06:47 Technical challenges in enabling subscriptions on Shopify09:00 First major subscription brand success story10:15 Compounding growth through subscriptions11:36 Legacy brands and decades-long customer retention13:06 Building DTC businesses with sustainable unit economics14:37 Lessons from TV advertising history and the narrowing of scalable models16:29 Key traits of successful subscription businesses17:09 Product, recurring need, and conversion strategy18:27 Understanding subscriber value and optimizing acquisition19:26 Retention: keeping customers post-acquisition 19:52 High-performing brands and funnel design20:05 Subscription by default, offers, upsells, and cross-sells21:39 Conversion tactics from PDP to post-checkout22:38 Benchmarks for healthy churn and retention23:06 How top brands reduce churn and track performance24:58 Recharge tools: analytics, cancellation flows, Klaviyo integration26:41 Rewards and automations to boost retention27:33 Automate flows for backend fulfillment and logistics28:20 Launching AI SMS concierge for subscriber experience29:40 Reducing customer service friction and delighting shoppers32:15 Customer experience as a core differentiator34:04 The competitive subscription landscape: Recharge's position35:41 Product innovation, support, and actionable guidance37:16 Data-driven product innovation and merchant success38:04 The future of subscription, retention, and platform innovation40:38 Biggest mistakes founders make with subscriptions41:58 Experiments founders should run with Recharge42:58 Where to connect with Oisin for advice and mentorshipShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more. Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• #243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokOisin O'Connor - Co-Founder and CEO of RechargeBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic
Are you struggling with scattershot marketing strategies? Wondering how to build sustainable growth that doesn't rely on constant guessing and experimentation? To discover how to implement customer-led growth to drive predictable recurring revenue and eliminate strategic confusion, I interview Georgiana Laudi.Guest: Georgiana Laudi | Show Notes: socialmediaexaminer.com/687Review our show on Apple Podcasts.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Business Lunch podcast, Host Roland Frasier and guest Richard Lindner break down the subscription trap and why recurring revenue isn't always the ultimate solution it's made out to be.From the outside, subscription models look like a dream: predictable cash flow, higher valuations, and a business that doesn't start at zero each month. But as Roland and Richard reveal, the reality can be far more complicated.They dive into real stories from their portfolio companies, showing how recurring revenue can backfire through hidden churn, customer support debt, and endless innovation demands. You'll hear how even big players like Netflix constantly battle to keep customers engaged, and why smaller businesses often underestimate the true cost of service.This episode is a must-listen if you're considering shifting to a subscription model—or if you've already launched one and want to make sure it's sustainable.HIGHLIGHTS“Recurring revenue is great… until you're losing more members each month than you know how to gain.”“There's voluntary churn, where people cancel. But the killer is involuntary churn—declined payments, expired cards—that can quietly eat your business alive.”“If you're creating content subscriptions, pair them with community. Access is the real value that keeps people sticking around.”“Don't fall in love with the model. Define your business by who you serve, not just how you charge.”Mentioned in this EpisodeThe difference between breakage vs. consumption models (think Netflix vs. gym memberships)Why AI in customer support is changing the economics of subscription businessesHow to tell if your business should pursue a bolt-on subscription or avoid it altogether
Want revenue you can count on—every month? In this episode, Ashley interviews Sarah Williams, the “queen of subscription boxes,” on exactly how to launch and scale a profitable subscription box that funds your team, your rent, and your freedom. Sarah reveals the step-by-step from her first 44 subscribers to thousands—including pricing first (then product), margin targets, retention levers, tech stack choices, and the community strategy that keeps customers! What else we talk about: Pricing first: use AOV to set price; back products into margin Margins that work: start ~45%, scale to 60–67% with buying power Retention: why community + live video drove 94% lifetime retention Upsell math: “ultimate” tiers and high-margin add-ons that subscribers love Join The Boutique Hub Sarah Williams & Launch Your Box with Sarah Website: Launch Your Box Facebook: SubBoxwithSarah-Facebook Instagram: @howtostartasubbox Additional resources for you! ➡️ Sarah's packaging cheat sheet ➡️ Curating a box experience --- Ashley Alderson: Instagram The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube
Today we're sharing 10 realistic, recurring revenue side hustles that can help you build that same predictability into your side hustle income. No more feast or famine cycles. No more starting from scratch every month. The key to recurring revenue is simple: solve a recurring problem. When customers need you month after month, that's when you build real financial momentum. Full Show Notes: 10 Recurring Revenue Side Hustles New to the Show? Get your personalized money-making playlist here! Sponsors: Mint Mobile — Cut your wireless bill to $15 a month! Indeed – Start hiring NOW with a $75 sponsored job credit to upgrade your job post! OpenPhone — Get 20% off of your first 6 months! Shopify — Sign up for a $1 per month trial! Policygenius — Compare free life insurance quotes from top companies and see how much you could save. About The Side Hustle Show This is the entrepreneurship podcast you can actually apply! The award-winning small business show covers the best side hustles and side hustle ideas. We share how to start a business and make money online and offline, including online business, side gigs, freelancing, marketing, sales funnels, investing, and much more. Join 100,000+ listeners and get legit business ideas and passive income strategies straight to your earbuds. No BS, just actionable tips on how to start and grow your side hustle. Hosted by Nick Loper of Side Hustle Nation.