Podcasts about transforming business

Unlocking Business Growth: Leadership Insights from Business Growth Coach Dan ColemanOn a recent episode of The Thoughtful Entrepreneur, host Josh Elledge spoke with Dan Coleman, a business growth coach. Dan shares valuable insights into building cohesive leadership teams, aligning operations for growth, and the importance of maintaining perspective as both a parent and a professional. This episode is filled with actionable strategies for business owners and leaders who want to grow with intention.Leading with Purpose: Dan Coleman's Approach to CoachingDan brings a unique perspective to business coaching by focusing on both professional success and personal balance. As a dedicated father, Dan talks about supporting his two teenagers in sports like wrestling, baseball, and football—highlighting the emotional rollercoaster of parenting and how it parallels leadership. Just as in business, success in parenting often hinges on perspective, patience, and staying grounded.In his work with small to mid-sized businesses, Dan helps leadership teams align their operations using a comprehensive system. He emphasizes the power of storytelling in leadership, where leaders communicate vision and values in a relatable way that inspires teams. Instead of relying on one "rock star," Dan champions collaboration, teaching businesses to build engaged teams with clearly defined roles and responsibilities.Dan also highlights the value of hiring an outside coach—someone who brings an objective lens and helps leadership teams focus on their most critical challenges. Just like a sports coach, Dan offers strategic guidance, honest feedback, and alignment, helping organizations sharpen their performance and build lasting value.About Dan ColemanDan Coleman is a seasoned business growth coach who helps small to mid-sized businesses scale by strengthening their leadership teams and aligning company operations. With decades of experience and a passion for storytelling and strategic clarity, Dan is committed to helping organizations reach their full potential.About Dan Coleman (Company)Dan Coleman offers business coaching services for growth-minded companies seeking better alignment, stronger leadership, and increased enterprise value. Dan partners with leadership teams to create clarity, improve execution, and build scalable systems for long-term success.Links Mentioned in this EpisodeDan Coleman's WebsiteConnect with Dan on LinkedInEpisode HighlightsWhy storytelling is a powerful leadership tool for team engagementThe danger of relying on a single “savior” in business growthHow a clear operating system aligns teams and improves outcomesThe benefits of hiring an outside coach to bring clarity and focusPreparing for the “Silver Tsunami” of baby boomer business exitsConclusionThis episode highlights how effective leadership, team alignment, and outside guidance can unlock real growth for your business. Dan Coleman's coaching philosophy blends clarity, collaboration, and strategic execution—helping businesses build long-term value and resilience.Apply to be a Guest on The Thoughtful Entrepreneur: https://go.upmyinfluence.com/podcast-guestMore from UpMyInfluence:We are actively booking guests for our The Thoughtful Entrepreneur.

In this episode, we reconnect with an old high school friend who has built an incredibly successful business, Disruptive Advertising. Join us as we dive deep into his journey from high school days to becoming a prominent entrepreneur in Utah. 00:00 - Introduction and Catching Up00:16 - Family Life and Kids00:42 - Entrepreneurial Journey01:24 - Starting Disruptive Advertising02:28 - Rebranding to Disruptive Advertising03:05 - Going Full-Time with Disruptive Advertising04:01 - Personal Growth and Marriage Challenges05:32 - High School Memories and Marriage Counseling07:09 - Realizing the Importance of Partnership08:19 - Transforming Business and Personal Life09:31 - Creating a Growth-Oriented Work Environment10:26 - Investing in Personal Development11:04 - Principles of Awareness, Honesty, and Responsibility12:31 - Implementing Personal Growth in Business13:41 - Detaching Identity from Business Success15:00 - Empathy and Self-Compassion16:14 - Learning from the Past17:21 - Loving Your Past Self18:05 - Launching Disruptive University Publicly19:07 - Role of AI in Marketing and Business20:23 - Adapting to AI in Marketing21:10 - Industry-Specific Teams in Disruptive Advertising22:38 - Challenges of Business Transformation23:27 - Decision to Not Raise Capital25:19 - Financial Independence and Business Risks27:23 - Conservative Upbringing and Debt Aversion28:04 - Influential Books and Philosophies30:31 - Eastern vs. Western Philosophies32:52 - Impact of AI on Life and Business34:11 - Potential Risks of AI35:10 - Writing and Publishing the Book37:10 - Content of the Book "Authenticity Wins"39:01 - Misconceptions About Authenticity40:33 - Podcast "Authenticity Wins"41:20 - Publishing Strategy for the Book41:47 - Identifying Personal Values If you enjoyed this video and want to support us please leave a LIKE, write a comment on this video and Share it with your friends. Subscribe to our channel on YouTube and click the icon for notifications when we add a new video. Let us know in the comments if you have any questions. Our website:https://www.siliconslopes.comShow Links:https://disruptiveadvertising.com  Social:Twitter -https://twitter.com/siliconslopesInstagram -https://www.instagram.com/siliconslopes/LinkedIn -https://www.linkedin.com/company/silicon-slopes/YouTube -https://www.youtube.com/channel/UC8aEtQ1KJrWhJ3C2JnzXysw

In this episode of the Operators Podcast, the hosts discuss the current challenges in the e-commerce landscape, emphasizing the importance of adaptability and efficiency in operations. They explore the role of AI in transforming business practices and enhancing productivity. The conversation also touches on headcount management, the dynamics of employment, and the significance of performance in a rapidly changing market. Finally, they share insights on sales strategies and market trends, highlighting the need for continuous improvement and innovation. 00:00 Introduction02:50 Embracing AI in Business Operations06:05 The Importance of Adaptability and Headcount Management08:53 Transforming Business's with AI11:50 The Dynamics of Employment and Performance15:04 Sales Strategies and Market Trends28:58 The Importance of Promotion in Business33:37 Sales Strategies and Revenue Insights39:44 Navigating Economic Uncertainty45:31 Leadership Challenges and Growth51:09 Building Resilience in Business58:19 Navigating Sales Tax Complexity01:01:13 The Burden of Compliance and Audits01:04:25 The Cost of Mistakes in Sales Tax01:07:14 Data Management and Its Importance01:12:57 The Future of Sales Tax and Business Operations01:16:54 The Role of Technology in Sales Tax Compliance01:20:45 The Impact of Sales Tax on Business ValuationOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_moreSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperatorsSubscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

“Got vCon? You will.” — Jeff Pulver In this special edition of the Technology Reseller News podcast, Publisher Doug Green sits down with Jeff Pulver, creator of the Pulver vCon Report and longtime voice of innovation in telecom, to explore what Pulver calls the "sleeper technology of 2025": the vCon. A vCon, or virtualized conversation, is more than just a recording—it's a standardized, structured file format that captures the full depth of business conversations across any channel, whether voice, video, email, or chat. Pulver describes it as “robot food for AI,” the foundational data businesses need to fuel next-generation automation, analytics, and compliance tools. “The moment the call ends is when the real magic starts,” says Pulver. With vCon, conversations become searchable, analyzable, and actionable. From real-time sales dashboards to AI-driven support insights, Pulver argues that vCon files are unlocking "organizational memory" in ways businesses have never seen. Pulver draws parallels between vCon today and SIP (Session Initiation Protocol) in its early days—both were initially niche innovations that became foundational. He also highlights the growing vCon ecosystem, noting that over 30 companies are already building with the standard, and invites others to get ahead by building their “vCon strategy.” Upcoming Events: Fall ‘25 VON: Evolution, September 15 in Washington, D.C. Fall ‘25 vCon Conference, October 21-23 in Dallas, TX Throughout the episode, Pulver emphasizes that vCon technology isn't about hypothetical futures—it's happening now, with real tools like conservers (e.g., conserver.io) and protocols like SCITT (Supply Chain Integrity, Transparency, and Trust) shaping a trustworthy foundation for AI-powered enterprises. Whether you're in telecom, compliance, support, or just managing a messy digital life, Pulver's message is clear: “What's your vCon strategy?” Subscribe to Jeff's thoughts at thejeffpulver.substack.com Stay tuned to Technology Reseller News for more on the vCon revolution.  

In this enlightening episode of Inside The Wolf's Den, hosts Shawn and Joni Wolfswinkel sit down with Bill Lupo, the innovative founder and CEO of UbiGrowth, an AI-powered platform revolutionizing how businesses communicate with their customers. With over 20 years of leadership experience across SaaS, FinTech, and CRM industries, Bill shares his journey from operational expert to visionary founder, driven by a passion to help businesses scale smarter, not just faster. Tune in as Bill reveals the pivotal role AI plays in modern customer engagement—breaking down barriers across voice, email, and SMS, in any language, and at any volume. He discusses how UbiGrowth empowers companies to build meaningful conversations with their audiences, backed by data-driven insights that optimize growth and profitability. Through real-world examples, Bill illustrates how his platform has transformed customer interactions, boosting engagement and loyalty. Beyond technology, Bill emphasizes the importance of leadership, culture, and strategic decision-making during rapid growth. He offers practical advice for founders and executives on navigating chaos, avoiding pitfalls, and fostering a human-centric approach amidst innovation. Looking ahead, Bill shares his vision for the future of AI in business, highlighting emerging trends and opportunities for small and medium-sized businesses to leverage AI effectively. Whether you're an entrepreneur, a leader, or a curious listener, this episode provides valuable insights into how AI and data-backed strategies are shaping the next era of business growth. Join Shawn and Joni as they uncover the secrets behind scaling smarter in today's competitive landscape. UbiGrowth Link: https://ubigrowth.com Youtube Link: https://youtu.be/yZMHmi3tmVM

The global SaaS (Software as a Service) market is worth billions of dollars. But it won't stay there. Analysts predict that by 2032, it will exceed $1 trillion in value. But it comes as no surprise. By the end of 2024, 99% of organisations used at least one SaaS application, with an average of 112 different web tools per company. Meaning that most businesses, big and small, and from all sectors, rely on online applications as the backbone for their operations. Look over these statistics: In 2025, 85% of business apps will be subscription-based. Corporations with over 10,000 employees use around 447 online services. Between 2013 and 2020, the software as a service field grew by 500%. To date, 30,800 SaaS companies are on the market, with the United States holding the largest share. Flexibility, scalability, and accessibility are the driving forces behind this widespread adoption. These are crucial advantages, as many organisations are adapting to hybrid work and digital-first processes. In this podcast, we delve into five key areas where SaaS tools are transforming business operations. Listen to the full episode...

AI is no longer just a buzzword—it's a full-blown business stack. I walk through how AI stacks and agents are transforming everything from recruitment and M&A to content creation and coding. These tools aren't just helping—they're slashing time and costs across the board. If you're not building with AI, you're getting left behind. Timecodes⏰ (00:00) Transforming Business with AI (02:52) The Power of AI Stacks (05:58) AI Agents in Recruitment (08:51) AI in Mergers and Acquisitions (11:51) Leveraging AI for Marketing and Content Creation (14:07) AI Coding and Prototyping Tools How to Connect: IG: / ericosiu X: / ericosiu

About Susannah Robinson:Susannah Robinson is the President and Founder of Partnership for Talent LLC, a consulting firm supporting small and mid-sized organizations with strategic human resources and organizational design. In her practice, Ms. Robinson serves as a fractional HR leader, working with multiple companies to implement best practices and drive business objectives through HR solutions. She has over 20 years of experience in HR leadership roles across global organizations and mid-sized nonprofits. Ms. Robinson is also an adjunct professor at Northeastern University, teaching master's level Organizational Design. She holds a degree in Chemistry and Management from Marietta College, an MBA from Northeastern University, an advanced certificate in Strategic Human Resource Management from Cornell University, and an SPHR certification. In this episode, Dean Newlund and Susannah Robinson discuss:Rethinking organizational design beyond org chartsAligning jobs, structure, and practices with strategyHiring for competencies instead of loyaltyUsing AI to streamline HR and job designDriving change through small, intentional actions Key Takeaways:Organizational design is most effective when leaders integrate job roles, structural elements, and employee practices in alignment with the company's goals, values, and strategy.Rather than reacting habitually to personnel changes or market shifts, leaders should pause to ask if a better structural solution exists before simply filling a vacancy.Designing from a future state—by clarifying strategic objectives and desired outcomes—enables organizations to build more adaptive and purpose-driven structures.Culture becomes a product of intentional organizational choices, where structure, roles, and workflows reinforce the mission and create alignment across all levels. "Whatever design you put in place, in totality, needs to align with the purpose of the organization, the mission, the values, the strategy, the objectives.” — Susannah Robinson Connect with Susannah Robinson: Website: https://www.partnershipfortalent.com/Book: Beyond the Boxes and Lines: ARE YOU READY for the NEXT STEP? Transforming Business Results Through Organizational Design: https://www.amazon.com/Beyond-Boxes-Lines-Transforming-Organizational/dp/1950336921LinkedIn: https://www.linkedin.com/in/susannah-robinson-ba7a581a/ See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

What defines a thriving business development culture in public accounting? Josh Axelrod, Chief Operating Officer of Aldrich CPAs + Advisors, shares the elements of a successful business development environment. Learn how intentional efforts pave the way for strategic action and how to overcome challenges you may face. Packed with actionable insights and real-world advice, you'll obtain strategies on how to ensure your firm not only grows but thrives in a rapidly changing profession. To find out more about transforming your business model, explore our business model transformation resources at aicpa-cima.com/tybm. You'll also see a link there to all of our previous podcast episodes. This is a podcast from AICPA & CIMA, together as the Association of International Certified Professional Accountants. To enjoy more conversations from our global community of accounting and finance professionals, explore our network of free shows here. Your feedback and comments welcomed at podcast@aicpa-cima.com

In this episode of Ask The Expert, Leighton Healey, CEO of KnowHow, shares his strategies for enhancing business operations. Learn how standardization, knowledge management, technology, training and accountability can boost your efficiency and drive growth.This episode is brought to you by:

Send us a textEpisode 137: What if the key to transforming your business lies not in adding more resources, but in simply understanding how your employees move through their workspace? In this eye-opening conversation with Service Physics co-founders Brian Reece and Steve Crowley, we uncover the hidden costs of inefficient processes that might be quietly draining your profits and customer satisfaction.Website: www.servicephysics.comService Physics app download: Apple StoreService Physics app download: AndroidBrian Reece: LinkedInSteve Crowley: LinkedInBrian and Steve's journey began at Starbucks during the financial crisis, where they witnessed firsthand how applying lean principles transformed a struggling company into a global powerhouse. After further refining their approach at Anheuser-Busch, they founded Service Physics with a mission to make these powerful techniques accessible to businesses of all sizes. Their unique consulting approach—which they playfully describe as "doing consulting wrong"—focuses on being physically present in the workspace, collecting real data, and experimenting with improvements rather than simply delivering recommendations.One of their most powerful revelations? The true cost of motion. Through simple techniques like "spaghetti diagrams" that track worker movements, they demonstrate how activities that look like work but add no value (like walking) can represent 10% of labor costs—translating to millions in opportunity costs for mid-sized companies. Even more striking is their finding that most service businesses already have sufficient equipment capacity; they're simply not using it efficiently.What sets Service Physics apart is their focus on driving top-line growth rather than merely cutting costs. By helping businesses understand leading indicators (like customer queue length or transaction time) rather than just lagging metrics (like sales), they enable proactive improvements that capture previously unmet customer demand. Their entrepreneurial journey offers valuable lessons in bootstrapping a business, building systems that don't rely solely on founders, and creating clarity through effective communication—including innovative approaches like using AI to transform quarterly updates into podcasts.Ready to discover how much hidden capacity your business already has? Download the Service Physics app, visit servicephysics.com, or catch them at upcoming industry events to learn how making work more joyful for employees creates better customer experiences and stronger financial results.Please connect with me on:1. Instagram: stephen.mclain2. Twitter: smclainiii3. Facebook: stephenmclainconsultant4. LinkedIn: stephenjmclainiiiFor more resources, please visit Finance Leader Academy:  financeleaderacademy.com.Support the show

Welcome, listeners! Dive into the latest episode of The Proven Entrepreneur Show, where host Don Williams brings you an inspiring conversation with Zulfiya Forsythe, the dynamic founder and CEO of the Omadli Group. Join us as we explore the fascinating world of AI and data analytics, and discover how Zulfiya is transforming business operations to unlock unprecedented efficiency and growth. In this episode, Don Williams sits down with Zulfiya Forsythe, a trailblazing entrepreneur from Boston, Massachusetts. Zulfiya shares her remarkable journey from corporate life to founding the Omadli Group, a company dedicated to helping businesses optimize their operations using cutting-edge AI and data analytics solutions.Zulfiya Forsythe opens up about her entrepreneurial journey, starting from her days in corporate America to the bold decision to launch her own company amidst the challenges of the COVID-19 pandemic. She recounts the initial hurdles she faced, including the transition from a secure corporate job to the uncertain world of freelancing. Zulfiya's story is a testament to resilience and determination, as she navigated the complexities of starting a business and eventually found success with the Omadli Group.The conversation delves into the core mission of the Omadli Group, which is to help businesses buy back their time through innovative technology solutions. Zulfiya explains how her company leverages AI and data analytics to streamline business operations, reduce manual tasks, and provide real-time insights that are crucial for growth. She emphasizes the value of clean and unbiased data, likening it to the "new raw oil" in the age of AI. Listeners will gain valuable insights into how data can be harnessed to drive efficiency and make informed decisions.Don and Zulfiya discuss the broader implications of AI in business, touching on the importance of building a solid data foundation before implementing AI solutions. Zulfiya shares her experiences and the lessons she learned along the way, including the significance of understanding customer needs and the power of perseverance. The episode concludes with Zulfiya offering practical advice for aspiring entrepreneurs, encouraging them to believe in their ideas, embrace failure as part of the success journey, and continuously strive for improvement.Tune in to this enlightening episode and discover how AI and data analytics can revolutionize your business operations. Don't forget to like, comment, and subscribe for more inspiring stories from The Proven Entrepreneur Show!Entities Mentioned:Don Williams - HostZulfiya Forsythe - Founder & CEO of Omadli GroupOmadli Group - Business management consultant Firm Upwork - Freelancing platform

New book alert! In this episode, Adam Torres interviews Norman Wolfe, Founder & CEO at Quantum Leaders, explore "The Living Organization: Transforming Business to Create Extraordinary Results," and Norman's upcoming book. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this engaging episode, Dave and Lysandra discuss the implications and preparations for Canadian companies regarding the Canadian Sustainability Disclosure Standards (CSDS) with Gregory Carli. The conversation dives deep into the impact of CSDS on businesses, the evolution of these standards, challenges in sustainability reporting, and the critical need for adopting these standards to stay competitive. Greg highlights the importance of integrating sustainability into a company's DNA and leveraging existing compliance processes. The episode also touches on the consequences of non-compliance and strategic steps organizations can take to prepare for mandatory implementation. Join us for a comprehensive discussion on how CSDS can shape Canadian businesses' future and their sustainability approach.00:00 Introduction and Welcome01:32 Understanding CSDS and Its Impact03:56 Challenges and Strategies for Implementation05:12 Global Standards and Canadian Adaptation09:24 Practical Steps for Canadian Companies13:48 Consequences of Non-Compliance18:44 Final Thoughts and Takeaways

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/675The conversation takes a fascinating turn as we explore the future of meetings in a hybrid world. Jeff Hardison shares insights from Calendly's research showing growing excitement about AI's role in making meetings more effective, while also noting the pendulum swing between asynchronous communication and the irreplaceable value of human connection.   Scheduling software Calendly has evolved from a simple time-finding tool into a comprehensive platform for building meaningful business relationships with over 20 million users worldwide.TAKEAWAYS• Calendly was founded by Tope Awotona, who wanted to solve the problem of coordinating meetings across different schedules and time zones• The platform has expanded beyond basic scheduling to offer team-based coordination, automated notifications, and integration with payment systems like Stripe• Calendly positions itself as "neutral Switzerland" between different platforms, integrating with Microsoft, Google, Zoom, Teams, and various CRM systems• 54% of people surveyed are excited about AI's potential role in making meetings more effective• The future of meetings will balance asynchronous communication tools with synchronous human connection• Video communication skills are increasingly essential as remote work and freelancing continue to grow• Microsoft-specific integrations include Outlook, Teams, Dynamics CRM, and Power AutomateCheck out the Calendly for Microsoft webinar and integration page to learn more about connecting your Microsoft ecosystem with Calendly's scheduling capabilities.This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Released date: April 2025 Episode Number: 233 Name of the guest: Vance MorrisWhy You Can't-Miss This EpisodeIn this magical episode, Vance Morris shares powerful customer experience strategies straight from the Disney playbook. As a former Disney cast member and a business owner who successfully adapted these strategies into non-glamorous industries like carpet cleaning, Vance reveals how any business can create unforgettable experiences. This is a masterclass on turning ordinary services into extraordinary performances.About the GuestVance helps business owners get, serve, and keep clients for life through creating experiences and response-required marketing. He is a former birth control factory security guard turned Disney leader, bankruptcy out-of-work executive turned carpet cleaner, and successful entrepreneur.Author of: Systematic Magic, 7 Magic Keys To Disnify Your Business, Tales From The Customer Service Crypt. Award: Longest reigning Marketer of the Year; 2015-2019Relevant Linkshttps://www.facebook.com/vance.morris.9/https://www.linkedin.com/in/vancemorris/https://www.vancemorris.comhttps://www.deliverservicenow.comThe Top 3 Key LearningsCustomer Experience Begins with Culture: Your business mission must be more than just a statement—it should guide every employee's actions, like at Disney.Every Interaction Is a Performance: Treat every customer touchpoint as a stage performance—consistency, enthusiasm, and personality matter.Emotion Drives Loyalty: Emotional connections create loyal customers who forgive mistakes and promote your business passionately.Chapters00:00 Introduction and Guest Welcome00:39 Meet Vance Morris: From Disney to Business Owner05:10 The Magic of Disney: Lessons for Businesses09:15 Creating Memorable Customer Experiences14:24 Transforming Business with Personal Touches23:19 The Importance of Employee Experience26:33 Final Thoughts and Key TakeawaysKeywordsDisney customer experience, Vance Morris, Disney magic in business, customer service excellence, emotional connection in business, CX strategies, business transformation, Gregorio Uglioni podcast, employee experience, customer journey, customer loyalty tips, Disney cast member lessons, deliver service now, business culture tips, performance mindset in business.If you enjoyed this episode, please let us know! We'd love to hear your thoughts—leave a comment, share it with your network, and tell us what inspired you the most.And don't forget to follow and subscribe to the CX Goalkeeper Podcast never to miss a magical conversation: Podcast Page: https://www.cxgoalkeeper.com/Podcast Apple Podcast: https://apple.co/3qYr4nh Spotify: https://bit.ly/3GhCGXeCXGK

3 big ideas discussed in this episode: BIG IDEA #1: AI-Driven Efficiency Boosts BIG IDEA #2: Cost Reduction Through Automation BIG IDEA #3: Scaling Personal Brands with AI Get the show notes for this episode here: https://AskJeremyJones.com/podcast

Can Lightworkers prosper with purpose? Tune in for a powerful conversation with Karen Gruber on how spiritual entrepreneurs and healers can build successful, soul-aligned businesses. Discover why traditional marketing doesn't work, how to speak to your ideal clients, and the importance of inspired action. Karen shares practical insights and spiritual wisdom to help you grow your business with authenticity and impact. Unlock the secrets to thriving as a spiritual entrepreneur where purpose meets profit, and heart-led businesses can find their true path.Connect with Karen at www.karengrubercoaching.com#SpiritualBusiness #HealersInBusiness #ExploringTheMysticalSideOfLifeConnect with me, Linda Lang!

What if your business could feel as nurturing to your soul as it is profitable to your bank account? In this powerful season finale, I reveal how my three-month sabbatical transformed not just my inner landscape, but completely revolutionized how I approach my business. This isn't just another "work-life balance" conversation—it's a radical reimagining of what a soul-aligned business can truly be. I'm pulling back the curtains on exactly how I identified the energy leaks draining my creative life force and the specific steps I'm taking to build a regenerative business ecosystem that amplifies my impact without depleting my spirit. For those who resonated with Ep 62's personal transformations, this ep delivers the practical business blueprint that emerged from those spiritual insights. To sum up, you'll discover how to design a business that honors both soul and strategy—where inspired action replaces forced productivity, and where structure serves creativity rather than suffocating it. Note: If you haven't yet listened to Ep 62 "What 3 Months of Complete Rest Taught Me About Success, Story, and Soul Alignment," I recommend starting there to understand the personal journey that led to this business revolution. THE THREE PILLARS OF A REGENERATIVE BUSINESS: ✨ Identify & Plug Energy Leaks The paper cuts hiding in plain sight that were silently draining my business vitality—from unnecessary team tasks to the performative content treadmill that was turning me into an "on-demand product" rather than a human being. Moreover, learn how to conduct your own energy audit and reclaim your creative sovereignty. ✨ Apply Permaculture Principles to Business Design How I'm transforming my business into a living ecosystem using insights from natural systems. Discover the revolutionary "Living Library" concept that's replacing my constant content creation with a regenerative wisdom-sharing approach that feels deeply nourishing to both me and my audience. ✨ Create Structures That Serve, Not Suffocate The complete infrastructure redesign that honors creative energy while maintaining powerful structure. Learn how I'm redefining success metrics beyond follower counts, reimagining my entire customer journey, and automating repetitive tasks to preserve my most valuable resource—my creative energy. HIGHLIGHT QUOTES: For me, the joy of building a business isn't about how fast I can scale it. It's how aligned I can grow it. Celinne Da Costa I started to feel like a product instead of a human. My sabbatical and the restructuring of my business is a big break away from that because I don't want to be an on-demand product. Celinne Da Costa I'm building a business ecosystem that regenerates rather than depletes—where structure serves creativity rather than suffocates it, and where every element plays a role in creating sustainable abundance. Celinne Da Costa TRANSFORM YOUR BUSINESS: If this episode resonated with you, I invite you to explore how these insights might transform your own business model:

In this podcast episode, Dr. Jonathan H. Westover talks with Norman Wolfe about his book, The Living Organization: Transforming Business To Create Extraordinary Results. Norman is the founder and CEO of Quantum Leaders, a strategy execution consulting company. He is a recognized expert in changing the way businesses work to more effectively and rapidly execute strategy.  Check out all of the podcasts in the HCI Podcast Network!

Simplenight AI PresentsHow SIMPLENIGHT is Transforming Business Travel with Eric PelletierMarch 24th, Monday#SimplenightAI #BusinessTravel #TravelTech #EricPelletier #CorporateTravel #AIInnovation #TravelSolutions #FutureOfTravel #SimplenightTransformation #SmartTravel

Artificial Intelligence (AI) is no longer a futuristic concept—it's here, and its transforming industries, investments, and daily life. Despite the advantages in processing and productivity, many still have concerns about using AI in their everyday lives at home and in business. This begs the question: Should AI be something we fear, or is it just new technology that we should embrace? Here to help answer those questions is Jay Jacobs. Jay is BlackRock's Head of Thematic and Active ETFs, where he oversees the overall product strategy, thought leadership, and client engagement for the firm's thematic and active ETF businesses. We're thrilled to tap into his expertise to break down the evolution of AI and LLMs (Large Language Models), how it's impacting the investment landscape, and what the future looks like in the AI and digital world. In our conversation, we discussed the rapid development of artificial intelligence and its potential to revolutionize sectors like finance, healthcare, and even customer service. You'll also hear Jay describe how AI has evolved into a race toward Artificial General Intelligence (AGI), its ability to increase our productivity on a personal level, and whether the fears surrounding AI's risks are warranted. In this podcast interview, you'll learn: How AI has evolved from Clippy in Microsoft Word to ChatGPT and other LLMs. Why research and investing in AI is accelerating and what's fueling its rapid growth. Why access to data, computing power, and infrastructure are the new competitive advantages in the AI arms race. How businesses are leveraging AI to boost efficiency and customer service. The race to AGI (Artificial General Intelligence)—what it means and how close we really are. How synthetic data and virtual environments are shaping the next frontier of AI development Want the Full Show Notes? To get access to the full show notes, including audio, transcripts, and links to all the resources mentioned, visit SHPfinancial.com/podcast Connect With Us on Social Facebook LinkedIn YouTube

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/668 Microsoft's digital technology specialist from Singapore shares insights on enterprise-scale Power Platform implementations and how AI is transforming business processes across industries. We explore the psychology behind enterprise architects' resistance to low-code platforms and examine real-world success stories from major banks and global organizations.TAKEAWAYS• The psychological barriers enterprise architects face when considering low-code platforms• Parallels between historical resistance to .NET and today's hesitation about Power Platform• Case study of a major bank that improved performance 12-fold by migrating from legacy ERP• How a UK bank used Power Automate to fix a critical integration in hours instead of weeks• The impact of agentic AI on eliminating "performance leaks" in organizational workflows• Transforming contact centers with intelligent routing and AI-powered agent assistance• Why smaller organizations without legacy data "baggage" are well-positioned for AI adoption• How the Power Platform enables consolidation of business processes similar to data lakesThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

AI and entrepreneurship are reshaping the future of business, innovation, and leadership. In this episode, we sit down with Steven Zeller, a futurist, entrepreneur, and thought leader, to explore how AI is revolutionizing industries, changing how we work, and creating new business opportunities.

What is the future of document generation in 2025, and how should businesses navigate the risks of AI? In this episode of Tech Talks Daily, I sit down with Christian Lund, co-founder of Templafy, to explore how AI-powered document automation is reshaping productivity, compliance, and security in modern enterprises. As companies push for greater efficiency, many are adopting AI tools to streamline workflows. But AI's effectiveness depends heavily on context—and context is something you can't always rely on users to provide. Christian shares why most people approach AI like a search engine, entering a handful of keywords and expecting the right results. But would you brief a colleague with just a few disjointed words? Better briefs lead to better outputs, whether you're working with humans or AI.  This is where Templafy steps in, delivering AI-powered document generation solutions that integrate seamlessly with platforms like Microsoft Office, Google Workspace, and Salesforce. Trusted by over 800 enterprises, including KPMG, BDO, and Adobe, Templafy automates document creation while maintaining compliance and brand consistency—saving employees up to 30 days per year. We also dive into why the best automation happens when humans are less involved. Far from sidelining human input, this approach reduces compliance risks and frees employees to focus on high-value work that drives business growth. Christian explains how Templafy orchestrates AI models, data sources, and workflows to ensure optimal outcomes, from sales collateral to RFP responses. Plus, we explore future trends, including AI agents and stronger orchestration that allows businesses to stay in control of AI-powered processes. How can businesses balance the push for faster workflows with the need for secure, compliant documents? And what role will AI agents play in tomorrow's document generation landscape? Tune in to discover how Templafy is paving the way for smarter, safer automation.

From cost management to practical implementation, Sage's Amaya Souarez shares invaluable insights on building AI-powered business tools that deliver measurable value to customers.Topics Include:Amaya Souarez introduced as EVP Cloud Services at SageOverview of Sage: offers accounting, finance, HR and payroll tech for small businessesCompany emphasizes human values alongside technology developmentAmaya oversees core cloud services and operations across 200+ productsSage Co-Pilot announced as new AI assistant – helping automate invoicing and cash flow managementCommon misconceptions with Generative AIAI solutions aren't always solution to every problemCompares AI hype to previous blockchain enthusiasmEmphasizes starting with clear use cases before implementationDifference between task-based and reporting-based use casesPartnering with AWS to build accounting-specific language modelsDifferent accounting terminology varies by countryUsing AWS Bedrock and Lex for a domain-specific language model developmentMultiple AI models may be needed for single solutionCustomer feedback drives project funding decisionsAI development integrated into regular product roadmapsFocus on reducing cost per user for AI featuresSuccess story: reducing 20-hour task to 5 minutesTracks AI usage costs per customer interactionEarly Gen AI hype caused confusion in the marketPlans to make domain-specific models available via APIWill offer language models on AWS MarketplaceEmphasizes practical AI application over blind implementationParticipants:Amaya Souarez - EVP Cloud Services and Operations, SageSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Send us a textMichael Venidis makes a triumphant return to the Successful Life Podcast, sharing his journey since the acquisition of RYNO Strategic Solutions and providing fresh insights on the revolutionary impact of artificial intelligence in business. Get ready to learn how AI tools like Claude, ChatGPT, and Perplexity are set to transform the way industries like home services process data and make decisions. We dive into the critical role of quality prompts and the balance between AI and traditional search engines in optimizing business processes for unparalleled efficiency.Next, we explore the evolving landscape of AI and digital advertising, focusing on how these technologies are reshaping strategies, especially for sectors like HVAC. With kids growing up in a digital-first world, the trust and use of AI are changing rapidly, pushing search engines towards obsolescence. We discuss the potential for ads on platforms like ChatGPT and the need for businesses to craft compelling value propositions that resonate with consumers' values. Discover how AI can help businesses establish a more robust online presence by accurately representing their services and meeting customer needs.Finally, our conversation turns to the broader implications of AI on human roles and leadership. As AI takes over certain jobs, it simultaneously opens new avenues for opportunity, pushing us to retain the irreplaceable essence of human interaction. We share personal stories highlighting the importance of passion, empathy, and authenticity in this AI-driven world. Through leadership and digital marketing, I aim to inspire and motivate others to embrace AI innovations, drawing parallels to past technological shifts and underscoring the importance of trust in integrating AI into our lives. Join us for a thought-provoking discussion on the future of AI and its potential to change the business landscape.https://www.facebook.com/share/152FEuyzCm/?mibextid=wwXIfr Support the show https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1 https://www.linkedin.com/in/coreysalescoach/

Show Notes: Transforming Business and Life with James Wellington   Guest: James Wellington Host: Ambassador Elisha   Episode Overview:   In this powerful episode, we sit down with James Wellington, a business strategist, marketing expert, and faith-driven entrepreneur.   James shares his incredible journey from personal tragedy to professional success, highlighting the importance of self-discovery, psychology, and faith in business and life.   If you're looking for insights on personal growth, high-level marketing strategies, and business scalability, this conversation will leave you inspired and equipped to take action.   Key Topics Covered:   ✅ The Power of Investing in Yourself   Why success is like a mango tree—it takes time, but when cultivated well, it becomes irresistible.   ✅ How self-development attracts opportunities.   ✅ James Wellington's Personal & Professional Journey   Overcoming the loss of his mother at 14 and how it fueled his faith and personal growth.   Transitioning from psychology and sales into building Australia's largest digital marketing school.   Working with business icons like Brian Tracy, Robert Kiyosaki, and Richard Branson.     ✅ The Psychology of Marketing   The difference between demographic and psychographic marketing—why understanding customer psychology is the key to sales.   The secret behind creating messaging that connects with your audience at a deeper level.     Building a Business Ecosystem   Why businesses fail when they focus on vision but ignore profitability and scalability.   The mango tree analogy: If you confine your business, it can only grow as big as its container.   How James built an ecosystem that spans marketing, sales, finance, and insurance.       Memorable Quotes:   James Wellington: “The mango tree never questions how it will grow mangoes. The blueprint is already within it.”   Amb. Elisha: “I find people who acknowledge God in their business the most powerful and interesting to listen to.”   Connect with James Wellington:  

Struggling to streamline your operations and scale effectively? In this episode of SaaS Fuel, host Jeff Mains sits down with Michael Greenburg, founder and CEO of Third Brain Digital Operations, to explore how automation and AI can revolutionize your business processes and drive sustainable growth.From hiring smarter to leveraging digital workflows, Michael shares his expertise on optimizing workflow teams and tools using cutting-edge technology.Key Takeaways00:00 – Introduction: Rethinking hiring with a performance-first approach02:00 – Why firing fast can save your business06:20 – The five levels of automation and how to scale effectively11:15 – Common roadblocks in automation and how to overcome them15:40 – How to optimize workflow without disrupting your team20:05 – Leveraging AI to improve sales and marketing processes25:30 – Measuring success and tracking key automation metrics30:50 – Hiring globally: Pros and cons of remote workforces35:15 – Security concerns with automation and remote teams40:00 – The future of digital operations and what's next for businessesTweetable Quotes"If you're not automating, you're falling behind—AI is here to stay." – Michael Greenberg"Hiring right is good, but firing fast is even better." – Jeff Mains"Your digital operations should work for you, not the other way around." – Michael Greenberg"Automation without strategy is just chaos at scale." – Jeff Mains"Scaling with AI is not about replacing people; it's about empowering them." – Michael GreenbergSaaS Leadership LessonsFire Fast, Hire Smart: Michael discusses why quickly identifying misfits in hiring saves time and resources in the long run.Automation Levels Matter: Learn how to evaluate your business's automation maturity and move up the ladder effectively.AI Doesn't Replace, It Enhances: The right balance between automation and human intervention leads to better business efficiency.Global Hiring is the Future: Discover how hiring globally can bring in top talent at a fraction of the cost without sacrificing quality.Security is Key: Implementing automation without compromising data security should be a top priority for businesses.Guest Resourcesmichael@3rdbrain.coWebsite: https://www.3rdbrain.co/Linkedin: https://www.linkedin.com/in/gentoftech/X: https://x.com/gentoftechEpisode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group – https://championleadership.com/SaaS Fuel ResourcesWebsite - https://championleadership.com/Jeff Mains on LinkedIn -

Tom Koulopoulos discusses his book The Bottomless Cloud and how AI and the Cloud are radically transforming the way we do business. Tom compares today's digital revolution to the industrial revolution and the advent of electric power. He says that the abundance of data is fueling a similar revolution in artificial intelligence and machine learning. Tom is the author of several books, including The Gen Z Effect and Revealing the Invisible. Host, Kevin Craine Want to be a guest? DigitalTransformationPodcast.net/guest Want to be a sponsor? DigitalTransformationPodcast.net/sponsor

Dave Sobel engages with Holly Rollo to discuss the critical role small and mid-sized businesses (SMBs) play in national security. Rollo emphasizes that in today's interconnected environment, the security practices of every company are vital, as vulnerabilities often arise from third-party interactions. She highlights the importance of maintaining robust cybersecurity measures, particularly as many breaches have occurred through less secure connections with external partners.The conversation shifts to the federal government's efforts to enhance cybersecurity through initiatives like CMMC 2.0, which aims to regulate and improve security standards among defense contractors. Rollo argues that while compliance is essential for those directly involved in federal contracts, the organic flow of data across various channels means that even businesses not directly linked to federal work must prioritize cybersecurity. She uses the example of a company providing HR software to construction firms, illustrating how even seemingly benign businesses can be targets for cyber threats due to their connections to critical infrastructure projects.Sobel raises concerns about the competing priorities small businesses face, suggesting that the perceived penalties for inadequate cybersecurity may not be severe enough to prompt immediate action. Rollo counters this by explaining that cybersecurity issues are often intertwined with broader operational challenges, such as outdated technology and data integrity problems. She argues that addressing these issues holistically can lead to improved business resilience and profitability, making a compelling case for integrating cybersecurity into overall business strategy rather than viewing it as a separate concern.The discussion also touches on the challenges companies face in adopting generative AI technologies. Rollo points out that many organizations lack a clear business strategy and understanding of their market fit, which hinders their ability to leverage AI effectively. She stresses the need for companies to modernize their systems and workflows before attempting to implement AI solutions, as doing so without addressing foundational issues can lead to suboptimal outcomes. Ultimately, Rollo's insights underscore the necessity for businesses to prioritize cybersecurity and strategic planning to thrive in an increasingly complex digital landscape. All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

On this episode, Heather speaks with Allanté Collier, founder of Streamline and Scale, about leveraging AI to boost efficiency and scalability in small businesses. They discuss practical ways AI can handle repetitive tasks, enhance marketing strategies, and streamline operations to free up time for growth and creativity.  Connect with Allanté on LinkedIn Streamline & Scale helps Industry Leaders and Organizations build (lean) teams and businesses that run themselves in any economy. Check out this free training for leaders in demand from Streamline and Scale Thank you to our show sponsor, Zoho! Zoho is a unique and powerful software suite to transform the way you work. Designed for businesses of all sizes, built by a company that values your privacy. Learn more about the show and our sponsors at Woodard.com/podcast

The Big Themes:Network Benefits for Buyers and Suppliers: The SAP Business Network brings together buyers and suppliers. Buyers use the network to strengthen supply chains, meet sustainability goals, and access new markets. Suppliers use it for business growth, streamlined processes, and greater visibility. The network is free for suppliers to join, allowing them to build profiles, respond to RFIs, and engage in sourcing events. With millions of global suppliers, the network serves businesses of all sizes.Transformation of Traditional Business Models: SAP Business Network is helping to eliminate the old divide between back-office and front-office operations. It integrates various business functions — procurement, supply chain, logistics, and order collaboration — making them work together to improve the customer experience. This transformation is vital in an era where customer experience is a key differentiator in competitive markets.Inclusivity of Small and Medium-Sized Enterprises (SMEs): SAP Business Network is designed to serve businesses of all sizes, from large enterprises to smaller boutique firms. With the introduction of the Promote subscription in 2025, small suppliers can showcase their products and services alongside larger companies. Additionally, the network's Discovery feature provides smaller suppliers with the chance to participate in large procurement opportunities.The Big Quote: “We have the biggest companies in the world as suppliers on the network, but we also have millions of SME-sized organizations. Smaller suppliers don't always have a way to showcase their catalogs of products or services in the same way that maybe a large company or a large supply would have, but this new set of capabilities we're providing to suppliers under

Send us a textUnlock the secrets to transforming business strategies through the power of consumer research with John D. Marvin, President and CEO of Texas State Optical. John shares how understanding customer needs isn't just good practice—it's a game-changer, likening it to the preparation needed for a successful first date. From the intricacies of the eye care industry to the evolving world of consumer expectations, his insights provide a masterclass in connecting authentically with both clients and team members.John's journey from having his career path dictated by others to taking the reins himself is an inspiring testament to embracing change. As he recounts his experiences leading Texas State Optical since 2001, listeners will discover the importance of a positive mindset and the transformative power of surrounding oneself with a supportive community. By reframing challenges as opportunities, John illustrates how seizing the moment can lead to significant growth and success.The narrative goes beyond business as John urges listeners to find purpose and create value in their daily endeavors. The story of expanding Texas State Optical into numerous new locations serves as a prime example of turning obstacles into opportunities for growth. By empowering young optometrists and recognizing the broader impact of his entrepreneurial decisions, John reminds us that small beginnings can lead to substantial outcomes. This episode is a compelling exploration of perspective, intentional decision-making, and the enduring power of making a difference in people's lives.To Learn More about John D Marvin Please go to: https://edwards.consulting/blog To Reach Jordan:Email: Jordan@Edwards.Consulting Youtube:https://www.youtube.com/channel/UC9ejFXH1_BjdnxG4J8u93Zw Facebook: https://www.facebook.com/jordan.edwards.7503 Instagram: https://www.instagram.com/jordanfedwards/ Linkedin: https://www.linkedin.com/in/jordanedwards5/ Hope you find value in this. If so please provide a 5-star and drop a review.Complimentary Edwards Consulting Session: https://calendly.com/jordan-555/intro-call

Unlocking the Power of Texting: How Texting Can Elevate Your Business CommunicationIn a recent episode of "The Thoughtful Entrepreneur," host Josh explores the realm of business texting with Phil Portman, CEO of Textdrip. This episode is packed with insights on how businesses can utilize texting to enhance communication, boost customer engagement, and navigate the evolving regulatory landscape. We summarize the key takeaways, providing actionable advice and detailed explanations to help optimize your business texting strategy.Phil Portman founded Textdrip to overcome the limitations of traditional email communication, which often suffers from low response rates and poor deliverability. Texting, on the other hand, has become a preferred communication method, especially among adults under 50, due to its immediacy and higher engagement levels. Textdrip integrates texting into customer relationship management (CRM) systems, enabling businesses to run effective text drip campaigns. Key features include automated follow-ups, seamless CRM integration, and higher engagement rates compared to email.Phil discusses how various industries can leverage Textdrip to improve their communication strategies. For instance, in insurance, it can capture leads and provide timely customer service updates. In real estate, it can send property details and coordinate appointments. The platform also helps businesses navigate regulatory changes by ensuring compliance with new guidelines, such as using registered traffic to avoid fines. Textdrip stands out with superior deliverability, robust analytics, and exceptional customer service, offering competitive pricing and a promotional 60-day free trial for podcast listeners.About Philip Portman:Phil Portman is a Bootstrapped SERIAL ENTREPRENEUR who has created multiple 8 gure businesses. He has created several startups from the ground up including Textdrip, Argos Automation, Pranshtech Solutions, Landline Remover, Positive Intent AI, and his most recent project, Coaches HQ. Textdrip, a agship in Phil's business portfolio, is a business texting platform for insurance, mortgage, real estate, and solar sales. Phil enjoys helping other budding entrepreneurs follow their dreams. He hosts the SUCCESS IS Podcast, and he is a contributor for FORBES Online where he shares his entrepreneurial and leadership wisdom. When Phil is away from the business, he enjoys his life as a Michigan native residing in Holly, Michigan with his wife and two sons.About Textdrip:Textdrip is a cutting-edge communication platform designed to help businesses engage with customers through personalized, automated text messaging. Specializing in SMS marketing and customer relationship management, Textdrip enables companies to streamline communication, drive conversions, and improve customer retention with minimal effort. By combining advanced automation with a user-friendly interface, Textdrip empowers businesses of all sizes to create impactful, real-time messaging campaigns that deliver measurable results.Apply to be a Guest on The Thoughtful Entrepreneur: https://go.upmyinfluence.com/podcast-guestLinks Mentioned in this Episode:Want to learn more? Check out Textdrip website athttps://textdrip.com/Check out Textdrip on LinkedIn athttps://www.linkedin.com/company/textdripCheck out Philip Portman on LinkedIn athttps://www.linkedin.com/in/philportmanDon't...

About Norman Wolfe:Norman Wolfe is the founder and CEO of Quantum Leaders, Inc., a strategy execution consulting company dedicated to transforming the core paradigm of business. A recognized expert in leadership and organizational performance, Norman is the author of "The Living Organization: Transforming Business to Create Extraordinary Results." With a career spanning roles as CEO, corporate director, and advisor, he has guided numerous companies through major transitions, driving substantial growth and market expansion. Norman's passion is to unleash the human spirit in business, helping organizations evolve into dynamic, creative living systems. In this episode, Dean Newlund and Norman Wolfe discuss:Shifting from mechanistic to living system modelsChallenges of balancing remote work and cultureOrganizations as ecosystems with relationships at the coreLeadership's role in fostering growth and empowermentEmbedding purpose and impact in business strategy Key Takeaways:Many organizations unconsciously follow outdated Industrial Revolution paradigms prioritizing efficiency over human engagement, resulting in a 70% failure rate in achieving strategic goals.Remote work offers autonomy and engagement benefits, but leaders often revert to control-based models due to difficulty managing culture and trust in virtual environments.Viewing organizations as living systems shifts leadership focus from productivity metrics to fostering creativity, innovation, and meaningful impact.The Living Organization model emphasizes replacing mechanistic approaches with principles that align leadership, culture, and systems around human dignity and purposeful outcomes."We're out to transform the environment so that it creates better results and simultaneously supports and enhances the dignity of the human spirit, releasing its creative potential.” — Norman Wolfe Connect with Norman Wolfe:  Website: http://www.quantumleaders.comYouTube: https://www.youtube.com/channel/UCbnRB_fX-9ZKMf5hvCwHLKgLinkedIn: https://www.linkedin.com/in/wolfeBook: The Living Organization: https://www.amazon.com/Living-Organization-Transforming-Business-Extraordinary/dp/0983531013   See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Can AI really replace the need for human effort in business innovation? Join Stefan Fair, founder of Modern IQs, as he delves into the transformative potential of AI in revolutionizing content creation, local marketing, and efficiency tools. Learn how AI agents are reshaping industries, the implications of universal basic income in an AI-driven future, and why adopting AI tools is crucial for small businesses. Explore the balance between human creativity and AI automation, along with the exciting innovations on the horizon. To check out the YouTube (video podcast), visit: https://www.youtube.com/@drchrisloomdphd Disclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show. Click here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphd Enhance your productions through Descript (affiliate): https://get.descript.com/gaei637mutik Check out TubeBuddy, the all-in-one platform that helps you grow and scale your YouTube channel (affiliate): https://www.tubebuddy.com/pricing?a=FinancialFreedomPodcast Click here to check out our Amazon product of the day (affiliate): https://amzn.to/3ZLseCC We couldn't do it without the support of our listeners. To help support the show: CashApp- https://cash.app/$drchrisloomdphd Venmo- https://account.venmo.com/u/Chris-Loo-4 Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/support Buy Me a Coffee- https://www.buymeacoffee.com/chrisJx Click here to schedule a 1-on-1 private coaching call: https://www.drchrisloomdphd.com/book-online Click here to check out our bookstore, e-courses, and workshops: https://www.drchrisloomdphd.com/shop Click here to purchase my books on Amazon: https://amzn.to/2PaQn4p For audiobooks, visit: https://www.audible.com/author/Christopher-H-Loo-MD-PhD/B07WFKBG1F Follow our YouTube channel: https://www.youtube.com/chL1357 Follow us on Twitter: https://www.twitter.com/drchrisloomdphd Follow us on Instagram: https://www.instagram.com/thereal_drchrisloo Follow us on Threads: https://www.threads.net/@thereal_drchrisloo Follow us on TikTok: https://www.tiktok.com/@drchrisloomddphd Follow our Blog: https://www.drchrisloomdphd.com/blog Follow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18 Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1 Subscribe to our Medium newsletter: https://medium.com/@drchrisloomdphd Subscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233 Subscribe to our email list: https://financial-freedom-podcast-with-dr-loo.kit.com/ Thank you to all of our sponsors and advertisers that help support the show! Financial Freedom for Physicians, Copyright 2025 --- Support this podcast: https://podcasters.spotify.com/pod/show/christopher-loo/support

Watch & Subscribe on YouTubeAre you struggling to grow your online coaching business and manage your finances effectively? I've been there, and I know how overwhelming it can feel.In this episode of the Wealthy Wealthy podcast, Krisstina Wise sits down with Matt Shriver, a successful entrepreneur and marketing expert who has built a seven-figure business in just a few years. Matt shares his journey from struggling coach to thriving business owner, offering invaluable insights on financial management, marketing strategies, and team building.The main focus of this conversation is the importance of understanding your numbers, both in business and personal finance. Matt discusses how learning to read and interpret financial statements transformed his business decisions and led to significant growth. He emphasizes the power of tracking key performance indicators (KPIs) and using data to drive marketing and operational choices.Additionally, Matt dives into effective Instagram marketing techniques, the value of paid advertising for coaches, and the technology stack he uses to run his business efficiently. He also shares his approach to team management and leadership in a remote work environment.If you're a coach or online entrepreneur looking to scale your business and improve your financial literacy, this episode is packed with actionable advice and real-world examples. Don't miss out on Matt's hard-earned wisdom – click play now and start your journey towards business success and financial freedom.Upcoming WorkshopIf want even more information and personal instruction on how to turn your hard work into financial security and freedom, register for my FREE Wealth Mastery 1/2 Day Workshop using this link: challenge.wisemoneymethod.com Key Takeaways6:30 Understanding P&L12:54 Personal Money Management19:48 Expense Management26:32 Business Growth Strategies33:02 Business Transformation39:32 Marketing and Leadership45:26 Instagram Strategy52:41 Money Management Course57:03 Myth Busting in BusinessMemorable Quotes"When I first reached out to you, I had just been fortunate enough to be exiting a business and I didn't know anything about money at the time. I was like, 'I don't know what to do with this.'""I started to separate our expenses based on sales contract labor, marketing contract labor, fulfillment contract labor. So I can see them all on a P&L and I can see how much of the top line is going to which department and how they're performing.""If you want to make money on Instagram, I can help you. What I have a lot of people do is really pick a couple topics that they feel really confident in and just continue to provide value in those areas.""Until you understand your household stuff and your personal finances, it doesn't matter how much money you make. Because I went through your course and was like, 'Wow, my business needs to make four times the amount of money so that I can pay myself X so that I can hit my financial goals.'""The myth is that once you have some cash, you know, you've got five or ten clients, it's okay to start advertising. Because spending money on ads is the fastest way for you to test your message to see if it actually resonates."Resources MentionedMatt's FREE 20-minute training: How to sign 10 clients a month -

Jeff Cann Leading technology initiatives at Encore Electric, Jeff Cann brings a scientific mindset to IT leadership. His approach combines strategic planning with grassroots innovation, focusing on transforming construction through technology while maintaining strong relationships across all organizational levels. From Shadow IT to Innovation: Transforming Business Through Technology How do you manage IT priorities in...

Join us as we uncover the transformative potential of artificial intelligence in business with Mike Liu, founder and CEO of FreeFuse, and Alex Londo, founder and CEO of Klarissa AI. Mike and Alex share their expertise on how AI goes beyond mere buzzwords to become a crucial element in business strategy, offering innovative solutions for franchise owners and small business operators. They reveal how their companies are at the forefront of pioneering AI technologies that enhance operational efficiency and idea generation, ultimately moving AI from a conceptual tool to a game-changing solution for businesses.   We spotlight the power of strategic partnerships and how they can maximize business opportunities. Through personal experiences and case studies, we explore the collaborative efforts between Clarissa AI and FreeFuse that create complementary solutions, driving franchise rollouts, standardized training, and personalized customer journeys. This episode underscores the importance of focusing on specific challenges through strategic alliances, enhancing expertise and delivering effective solutions while simplifying franchise training and ensuring compliance with new regulations.   As we discuss the evolving role of AI in customer interactions, we explore its impact on reducing call volumes and improving customer service. The episode touches on the ethical considerations of AI communication, the integration of AI in everyday business operations, and the potential future of personal AI assistants. Drawing parallels with the adoption of online payment methods, we reflect on the growing acceptance of AI and its potential to revolutionize customer service, business advancement, and even personal everyday tasks, ensuring listeners are equipped to harness AI's full potential in their endeavors.   TIMESTAMPS:   (00:01) Leveraging AI in Business (11:37) Building Opportunities Through Strategic Partnerships (17:31) Maximizing AI in Franchise Training (27:05) Streamlining Customer Support With AI (37:16) Improving Customer Communication With AI (42:52) Harnessing AI for Business Advancement (49:15) The Future of Personal AI (54:00) The Future of Personal AI Companions (01:04:09) Connecting Through Technology and Networking   Connect With Mike & FreeFuse here:   https://www.linkedin.com/in/mike-liu-4wd/ https://freefuse.com   Connect With Alex & Klarissa.AI here:   https://www.linkedin.com/in/aklondo/ https://klarissa.ai   Join the FREE Path To Freedom Facebook Group here: https://www.facebook.com/groups/1634819733719715/   7 Steps to Owning a Franchise: https://path2frdm-1.hubspotpagebuilder.com/path-to-freedom-about-franchising   If you would like to learn more about this particular franchise opportunity or discuss franchise ownership in general - feel free to use the link to my calendar below to schedule a free, no-obligation introductory meeting.   https://calendly.com/wes-barefoot/introcallwithwes   Connect with Wes:   Instagram: https://www.instagram.com/path2frdm/ Facebook: https://www.facebook.com/path2frdm Linkedin: https://www.linkedin.com/in/wesleybarefoot/   #AI #FreeFuse #KlarissaAi

You're so passionate about what you do, but other people just don't get it. The harder you try to make them understand, the more they resist … and the more frustration you feel. I hate to break it to you, but this tactic is costing you business and will take a toll on your wellbeing in the long run.  Genea sits down with Kate Gallin, a Heath Coach who transformed her business and relationships by letting go of the frustration and anger, backing herself 100%, and spending time around successful people. This episode of ‘Be the Wolf' is packed with powerful lessons every entrepreneur needs to hear. Learn how to focus on the right things that will actually make a difference. Topics include the importance of self-care, leveraging personal health for business effectiveness, and the essential mindset shifts needed for entrepreneurial success. If you feel like running your business is a rollercoaster of emotion, and you want to find balance this episode is a must-watch! Connect with Genea: [free guide] Grow Your Business and Love Doing it with the 3 secrets the business gurus NEVER talk about: http://bethewolfgift.com/ Website: http://bethewolfnow.com/ Instagram: https://www.instagram.com/geneabarnes/    Connect with Kate: Plant Positive Journal: https://strongbodygreenplanet.lpages.co/plant-positive-journal-v2/ Website: https://www.strongbodygreenplanet.com/ Instagram: https://www.instagram.com/strongbodygreenplanet/ About Kate: Kate is qualified as a Master Personal Trainer, Life Coach, NLP Practitioner and has also completed the Cornell Plant Based Nutrition Certificate program.  Kate first got into fitness as a way to transform her body and confidence. She has spent 18+ years helping 1,000's of individuals sculpt a body and life they love and her passion is helping you create the Mindset that supports your success in health, in business and in life.   Podcast 00:00 Introduction and Personal Journey 02:09 Welcome to the Podcast 02:59 Kate's Vegan Health Coaching 04:46 The Angry Vegan Phase 11:00 Shifting Focus to Love and Compassion 13:02 Impact on Business and Relationships 27:07 The Plant Positive Journal 31:07 Fitness and Entrepreneurship 35:00 Backing Yourself 100% 45:11 Conclusion and Contact Information

In this enlightening episode, David sits down with Kham Inthirath, CEO of The Compound Effect, to explore the cutting-edge world of AI in business and marketing. Together, they uncover how AI tools like ChatGPT, Synthesia, and Google's VEO are reshaping productivity, creativity, and strategy. From saving time in marketing campaigns to creating video avatars and leveraging generative AI, this conversation is packed with actionable insights and future-forward ideas. Calm also shares his journey from running a full-stack marketing agency to building a company that empowers businesses to scale by aligning culture, leadership, and technology. Whether you're a business owner, marketer, or just curious about AI's potential, this episode will inspire you to think differently about the future of work. Tune in to learn: How AI can save hours in marketing and operational workflows. The rise of generative video and its impact on content creation. Tips for integrating AI into your daily tasks and long-term strategies. Don't miss this dynamic discussion that's as futuristic as it is practical!   Connect with Kham LinkedIn - https://www.linkedin.com/in/khaminthirath Twitter - https://twitter.com/kinthirath Website - https://www.getcompoundeffect.com/ Connect with David  Public Website: www.davidihill.com Real Estate University: www.realestatelistings.club Facebook: https://www.facebook.com/davidihill/  LinkedIn: https://www.linkedin.com/in/davidihill 20-Minute call: https://www.davidihill.com/strategycall    

What If You Could Simplify Any Problem? Discover the groundbreaking insights of Simon Bowen, the creator of The Models Method, as he shares how visual models can simplify complexity, drive decision-making, and inspire action. This conversation with Jeff Dudan reveals strategies to codify business genius, influence effectively, and transform communication in leadership and sales. Ready to transform your business with Simon's proven techniques? Explore The Models Method and access his monthly teachings here: modelsmethod.com

What If You Could Simplify Any Problem? Discover the groundbreaking insights of Simon Bowen, the creator of The Models Method, as he shares how visual models can simplify complexity, drive decision-making, and inspire action. This conversation with Jeff Dudan reveals strategies to codify business genius, influence effectively, and transform communication in leadership and sales. Ready to transform your business with Simon's proven techniques? Explore The Models Method and access his monthly teachings here: modelsmethod.com

Technology changes have always meant business changes, but with technology changing this fast, how long can businesses keep up? How can businesses work with technology to increase their own yields exponentially?Azeem Azhar is the founder of Exponential View, a platform that features podcasts, newsletters, and video content. Azeem is also the author of the book The Exponential Age: How Accelerating Technology is Transforming Business, Politics and Society.Greg and Azeem discuss the rapid technological transformations reshaping business, politics, and society, transitioning from a linear era to an exponential age. Azeem explains the historical turning points of technological revolutions, the economic implications of these changes, and the role of general-purpose technologies like certain AI models and solar photovoltaics. They also go over the challenges and opportunities faced by corporations and government bodies in adapting to these rapid changes, and how to mitigate many problems with the practice of continuous learning within organizations.*unSILOed Podcast is produced by University FM.*Show Links:Recommended Resources:Ray KurzweilUnSILOed: Episode 360: Robert J. GordonCarnot's TheoremExperience Curve EffectsPhilosophy, Politics and EconomicsNvidiaSteve BallmerKenneth C. GriffinPerplexity AIClaude (language model)ChatGPTMichael PorterDaron AcemogluJames BoyleGuest Profile:Azeem Azhar's Exponential View PodcastAzeemAzhar.comLinkedIn ProfileWikipedia ProfileYoutube ChannelSocial Profile on InstagramSocial Profile on XHis Work:The Exponential Age: How Accelerating Technology is Transforming Business, Politics and SocietyExponential View PodcastExponential View NewsletterEpisode Quotes:Integrating technologies into organizations42:58: My observation with these technologies is that they're very, very powerful. There are  clearly some good directions to head in, but they're a bit complicated to bring into an organization. And then the question about learning is this: Are you willing to do the work to bring onboard a powerful technology that's a bit complicated? That may mean you got to read a document on a weekend rather than golf, or do you not want to do that work? And I love learning, as you do. This podcast is about learning. Of course, I'm going to tell people, "Just do the work, get learning." Because it's never going to stabilize, right? This technology is not going to stabilize. It'll get better in many different ways and, therefore, harder to use. I can drive a Tesla Model 3; I can't drive a V12 Ferrari. I'm not a good enough driver to drive a great car. And so we have to get better at them. And that ultimately is your choice.Are we all students in this exponential age?49:58: In this new world, into the exponential age, we all become students because the world is going to change so rapidly. On the other hand, the cost of being a student is much lower than it ever has been because I've got a professor in my pocket. I will continue to learn, and I can continue to actively learn about the world.AI's public good—who benefits and how?54:07: I think that, with AI, the potential public good and social good of being able to put humanity's knowledge into systems that can become freely and widely available should force a process—an open process of discussion about how those rewards should get split and who should get what.

Host John Golden sits down with Brandon White, CEO of Third Brain, to discuss the evolving role of technology in entrepreneurship. From clean data to scalable automation, discover actionable strategies to grow your business, reduce inefficiencies, and differentiate yourself in today's competitive market. This episode is packed with tips for leveraging AI to build a thriving business.

In this episode, we sit down with Renee Cohen, President of Flow AI Consulting, to explore how organizations can achieve peak performance through systematic and algorithmic approaches. Renee shares insights from her extensive experience optimizing processes, driving efficiency, and fostering cross-departmental alignment. Discover how Flow AI Consulting builds and strengthens organizational foundations, ensuring data accuracy and leveraging cutting-edge technology to maximize effectiveness across diverse industries. Whether you're a seasoned leader or a curious learner, this conversation offers invaluable strategies for enhancing your business's performance and success.

In this episode, Beatrice Martinez with Slifer, Smith and Frampton in Vail, CO shares her unique journey in real estate, highlighting her background in communications and her transition into the industry. She discusses how she leverages AI tools to enhance her business operations, particularly in creating financial analyses and marketing materials for her bilingual clientele. Beatrice emphasizes the importance of embracing technology to scale her business while maintaining a personal touch with her clients. She also offers valuable advice for aspiring real estate agents, encouraging them to be authentic and not worry about external opinions. Chapters 00:00 Introduction to Beatrice Martinez and Her Journey 05:43 The Impact of AI on Real Estate 12:54 Transforming Business with AI Tools 18:30 Creating a Bilingual Home Buyers Guide 24:01 Advice for Future Real Estate Agents Guests: Beatriz Martinez   Host: Rajeev Sajja on Facebook Rajeev Sajja on Instagram Rajeev Sajja on LinkedIn Rajeev Sajja on YouTube   Resources:  Real Estate AI Flash Podcast Site AI Playbook Join the Real Estate AI Academy waitlist

In episode 437 of The Brainy Business podcast, Melina Palmer welcomes Dr. Paul Zak, a distinguished University professor at Claremont Graduate University and a top 0.3% most cited scientist. Known for his pioneering research in behavioral neuroscience, Paul has authored several influential books, including Trust Factor and The Moral Molecule. His latest book, Immersion, explores the neuroscience behind happiness and extraordinary experiences. Paul is also a four-time tech entrepreneur and the founder of Immersion Neuroscience, a platform that measures brain activity to improve outcomes in various fields such as entertainment, education, and advertising. Throughout the episode, Paul shares insights from his extensive research, including the profound effects of oxytocin on human behavior and the importance of storytelling in building trust. He discusses the concept of immersion, a state of deep engagement driven by neurochemicals like dopamine and oxytocin, and how businesses can leverage this to create memorable customer experiences. Paul also introduces his latest venture, the SIX app, designed to measure and enhance emotional wellness by tracking peak moments of engagement. In this episode: Discover the science behind immersion and its impact on customer engagement. Learn how storytelling can build trust and influence behavior. Explore practical strategies for creating memorable customer experiences. Understand the role of emotional wellness in employee performance. Get insights into the SIX app and its potential to improve emotional health. Show Notes: 00:00:00 - Introduction Melina Palmer introduces Dr. Paul Zak and his extensive background in behavioral neuroscience and entrepreneurship. 02:00 - Paul's Background Paul shares his journey, including his roles at Claremont Graduate University and Immersion Neuroscience. 07:00 - Neuroscience as a Service Discussion on the concept of neuroscience as a service and its applications in various industries. 12:00 - The Power of Oxytocin Paul explains the behavioral effects of oxytocin and its role in building trust. 17:00 - Immersion and Engagement Exploration of the concept of immersion and how it drives customer engagement and memorable experiences. 23:00 - Storytelling and Trust Discussion on the importance of storytelling in creating trust and influencing behavior. 28:00 - Practical Applications Paul shares examples of how businesses can create high-immersion experiences to enhance customer loyalty. 33:00 - Emotional Wellness and Employee Performance Introduction to the SIX app and its role in measuring and improving emotional wellness. 38:00 - Real-Time Feedback and Emotional Health Discussion on the app's features, including real-time feedback and its potential to enhance emotional health. 51:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Paul: LinkedIn Immersion App Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: What Your Customer Wants and Can't Tell You, by Melina Palmer The Experience Maker, by Dan Gingiss Choice Hacking, by Jennifer Clinehens Immersion, by Paul Zak Alchemy, by Rory Sutherland Top Recommended Next Episode: Work with Your Brain: Unleashing the Power of the DOSE Chemicals (Refreshed Episode) (ep 360) Already Heard That One? Try These:  Disney (ep 144) Rory Sutherland Interview (ep 373) Surprise & Delight (ep 60) Peak-End Rule: Why Averages Don't Always Matter (ep 97) Robert Cialdini Interview (ep 157) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter