Podcasts about IDC

On this episode, we explore why enterprises often trust their CX service partners with their customers — but not their revenue.A new IDC study, sponsored by TELUS Digital, reveals a striking imbalance between the percentage of enterprises that rely on a CX service partner for support and analytics and those that engage those same partners for inbound B2B or B2C sales, despite revenue growth ranking among their top desired outcomes.Host Robert Zirk sits down with Robin Jakobsen, director of product strategy for Customer Experience Management at TELUS Digital, to find out what's behind that disparity and what enterprises could gain from closing the gap. Along the way, the two discuss a shift from outsourcing as a defensive cost center to a CX partnership enabling revenue growth.Visit our website to learn more about TELUS Digital.Show notesDownload the full IDC InfoBrief, "From Efficiency to Excellence: Driving Enterprise Value Through Customer Experience Partnerships": https://www.telusdigital.com/insights/customer-experience/resource/idc-cx-outsourcing-revenue-growth-research

Key Takeaways Overview: Companies are drowning in AI tools, most of which "do not talk to each other." Today, Microsoft announced Microsoft 365 E7: The Frontier Suite, officially launching May 1st for $99. The suite brings together Microsoft 365 E5, M365 Copilot Wave 3, and Agent 365. Manage agents: IDC projects 1.3 billion AI agents by 2028, creating major governance, access control, and data management challenges that Agent 365 addresses by giving teams a single place to track, secure, and manage them all. Big idea: Work IQ, which will be explored at AI Agent & Copilot Summit, signals that Copilot has gone mainstream, with 160% YoY growth and large-scale enterprise deployments. "This isn't experimentation anymore. This is enterprise AI going mainstream." Visit Cloud Wars for more.

Let's pull back the curtain on the "AI gold rush" to reveal a staggering reality: last year alone, businesses lost $285 billion on failed AI initiatives. While social media is flooded with "get rich quick" app builders, the corporate world is facing a massive ROI crisis. Brought to you by - http://www.ojoy.ai The Trillion-Dollar Opportunity in 2026 We are currently standing at the precipice of an AI Apocalypse. But for those who know how to navigate it, this represents the single greatest economic opportunity in history. As traditional job markets face a "tsunami" of disruption, a new class of AI Producers is rising to claim the future. Key Highlights From This Episode: The Failure Rate: Why 95% of the $300 billion spent on AI last year failed to produce a return on investment. The 2025-2026 Layoff Wave: Analysis of the 1.17 million U.S. layoffs in 2025 and why companies like Amazon and Meta are pivotally shifting toward AI-integrated roles. The 0.05% Club: Why only 1 out of every 2,000 people actually knows how to build consistent, functional AI applications. The "Magic Trick" to Prompting: Why you should stop telling AI what to do and start asking it how to train itself. Trillion-Dollar Projections: Why the IDC and Pearson project up to $6.6 trillion in losses for the U.S. economy due to AI illiteracy. Critical Stats & Data Mentioned: Statistic Source/Context $285 Billion Total money lost on failed AI projects last year. 1.17 Million U.S. workers laid off in 2025 (Challenger Gray Report). 2.5x Profitability Increase in revenue for companies properly using AI (Accenture). $300 Million Meta's contract offers for top-tier AI talent. "AI is hitting the labor market like a tsunami, and most countries and most businesses are not prepared for it." — International Monetary Fund (IMF) The Producer vs. The Consumer By 2027, if you haven't mastered the ability to make AI work consistently, you risk becoming irrelevant in the white-collar workforce. This episode breaks down how to move from a Consumer—someone who just uses ChatGPT for recipes—to a Producer who can build automated workflows, research tools, and content engines. What's Next? Are you ready to join the 0.05%? Stop watching the "30-second app" tutorials and start learning how to think differently about human-AI collaboration.

Best-selling author and strategist Kathleen Schaub, former VP of the CMO Advisory Practice at IDC, shares how chasing more data, tools and a tighter strategy doesn't automatically calm the chaos. Don't fall into the trap of viewing marketing as a "vending machine," and embrace AI with a "navigator" mindset. Focus on the good things versus dwelling only on the bad, and open yourself up as a leader that amazing possibilities await you might not even see today. Creating a work culture focused on continuous learning, composure, entrepreneurialism, empathy and trust creates your greatest impact.

As tech companies rush to build data centers to power their AI models, they're eating up power, money, and memory. Specifically, memory chips. The research firm IDC says demand from data centers has driven up prices for these chips and that we are dealing with an unprecedented memory chip shortage. That has knock-on effects for other devices that need these chips, including smartphones, PCs, and external hard drives. Marketplace's Stephanie Hughes spoke with Linda Tadic, a digital archivist and founder of Digital Bedrock, about how the memory shortage is affecting her work right now.

As tech companies rush to build data centers to power their AI models, they're eating up power, money, and memory. Specifically, memory chips. The research firm IDC says demand from data centers has driven up prices for these chips and that we are dealing with an unprecedented memory chip shortage. That has knock-on effects for other devices that need these chips, including smartphones, PCs, and external hard drives. Marketplace's Stephanie Hughes spoke with Linda Tadic, a digital archivist and founder of Digital Bedrock, about how the memory shortage is affecting her work right now.

Episode web page: https://bit.ly/4sg3a3k Episode summary: In this episode of Insights Unlocked, Jason Giles sits down with Andrew Hogan, who leads insights at Figma, to explore what the future of design looks like as AI reshapes product development. Drawing from Figma's State of Design 2026 report and recent hiring research, Andrew shares why more people than ever are participating in design—and what that means for craft, quality, and leadership. With 60% of new Figma files created by non-designers, design is becoming shared infrastructure across organizations. Andrew and Jason unpack the tension between speed and confidence in AI-enabled workflows, debating whether craft is about polish, problem solving, or something deeper. They explore why taste and discernment matter more in a world where you can generate 30 design variations in seconds—and how leaders must define what “good” looks like if they want to scale quality. The conversation also dives into hiring trends, the growing demand for senior designers who can navigate complexity, and the importance of strong design systems as more cross-functional teams begin prototyping. Ultimately, the episode reframes AI not as a replacement for designers, but as an accelerator that increases the need for thoughtful validation, customer understanding, and clear decision-making. You'll learn: Why AI makes taste and discernment more important—not less What the State of Design 2026 reveals about craft and hiring trends Why speed is increasing faster than confidence How design systems help scale quality across teams What leaders should define before scaling AI-driven workflows How to avoid false confidence when using AI prototypes Why design is becoming infrastructure inside modern organizations Resources & links: Andrew Hogan on LinkedIn (https://www.linkedin.com/in/ahhogan/) Figma State of Design 2026 report (https://www.figma.com/reports/state-of-the-designer-2026/) IDC study on the growing design workforce (https://www.figma.com/blog/idc-design-population-study/) Jason Giles on LinkedIn (https://www.linkedin.com/in/jaygiles/) UserTesting's latest report: Defensible Design in the Age of AI (https://www.usertesting.com/resources/reports/defensible-design-in-the-age-of-ai) Nathan Isaacs on LinkedIn (https://www.linkedin.com/in/nathanisaacs/) Learn more about Insights Unlocked: https://www.usertesting.com/podcast

Empezamos poniendo el foco en el Galaxy S26 Ultra y su innovadora pantalla con filtro de privacidad integrado a nivel de píxel. Comentamos la impresionante estabilización de vídeo por software y las nuevas funciones de inteligencia artificial, debatiendo cómo estas características podrían inspirar futuras mejoras en el iPhone.Explicamos el movimiento de Apple para trasladar parte del ensamblaje del Mac Mini a Texas, analizando si se trata de una estrategia puramente simbólica o logística, y reflexionamos sobre las dificultades reales de replicar la capacidad de manufactura asiática en suelo estadounidense.Evaluamos los rumores recurrentes sobre un futuro MacBook Pro con pantalla táctil y cómo esto podría desafiar la filosofía tradicional de la compañía sobre la ergonomía y la convergencia con el iPad.También traemos una curiosa conexión familiar entre Apple y OpenAI, dado que el hijo de Eddy Cue está trabajando en el primer dispositivo de hardware de la empresa de inteligencia artificial.Cerramos como es habitual con Apple TV, destacando el curioso acuerdo entre Apple y Netflix en Estados Unidos para intercambiar los derechos de emisión del Gran Premio de Canadá de Fórmula 1 por el documental "Drive to Survive". Aprovechamos para comentar las mejoras en Apple Maps con los circuitos renderizados en 3D y repasamos los próximos estrenos de Apple TV+, como la temporada final de "For All Mankind" y una nueva miniserie protagonizada por Julia Louis-Dreyfus. Samsung presenta los Galaxy S26 con la primera pantalla de privacidad integrada y una apuesta total por la IA Gadgets Apple accelerates U.S. manufacturing with Mac mini production - Apple Apple's Touch-Screen Laptop to Have Dynamic Island, New Mac Interface - Bloomberg Smartphone market set for biggest-ever decline in 2026 on memory price surge, IDC says Reuters Apple Pay set for biggest ever expansion, likely to boost iPhone sales Apple And Netflix Swing Unusual Simulcast Deal For Formula 1 Race And 'Drive To Survive' Julia Louis-Dreyfus & Cecily Strong To Star In Limited Series At Apple Eddy Cue: Brazil is Apple TV's second-largest market, talks Netflix-Warner merger - 9to5Mac OpenAI's first Jony Ive device sounds like HomePod 2.0: report - 9to5Mac Steve Jobs in Exile - Geoffrey Cain You Want to Visit the UK? You Better Have a Google Play or App Store Account | Philip Heltweg

De wereldwijde smartphonemarkt krimpt dit jaar voor het eerst in tijden weer significant. Onderzoeksbureau IDC verwacht dat er in 2026 zo'n 1,1 miljard smartphones worden verkocht, dat is een daling van bijna 13 procent ten opzichte van 2025. De schuldige: een massaal tekort aan geheugengehips, aangejaagd door de wereldwijde vraag naar AI. De kern van het probleem zit bij RAM-chips, het werkgeheugen dat smartphones nodig hebben om te functioneren. Diezelfde chips worden momenteel massaal opgekocht voor AI-datacenters, die steeds meer rekenkracht en geheugen vereisen. Dat heeft de prijs van geheugenchips naar recordhoogtes gedreven en de voorraden voor smartphonefabrikanten voor het hele jaar uitgeput. IDC had eerder al een krimp van de smartphonemarkt voorspeld, maar heeft die raming inmiddels verder naar beneden bijgesteld. Het onderzoeksbureau omschrijft de situatie als een 'ongekende crisis,' ernstiger dan de gevolgen van de coronapandemie of de recente handelsoorlog. Voor fabrikanten is er nauwelijks een alternatief: om winstmarges te kunnen handhaven, zullen ze de prijzen verhogen. Dat raakt kleinere merken harder dan grote spelers als Apple of Samsung, die meer financiële buffer hebben. De gemiddelde verkoopprijs van smartphones zal daardoor stijgen. Het goedkope instapsegment met toestellen onder de honderd dollar dreigt vrijwel te verdwijnen, omdat die modellen bij de huidige componentprijzen simpelweg niet meer rendabel zijn. IDC verwacht dat de geheugentekorten ook in 2027 nog voelbaar blijven. Zelfs als de voorraden zich herstellen, is de verwachting dat de prijzen niet meer terugkeren naar het niveau van voor de crisis. De combinatie van aanhoudende AI-vraag en structureel hogere geheugenprijzen verandert de smartphonemarkt blijvend — zowel in omvang als in het prijslandschap voor consumenten. Verder in deze Tech Update: Anthropic weigert in te stemmen met nieuwe contracteisen van het Pentagon, dat AI-technologie zonder enige richtlijnen wil kunnen inzetten. Topman Dario Amodei zegt daar niet mee akkoord te kunnen gaan, omdat de voorwaarden nauwelijks bescherming bieden tegen massasurveillance van Amerikanen en het gebruik van AI in autonome wapens het Pentagon dreigt nu het contract te beëindigen en sancties op te leggen. De NAVO heeft de iPhone en iPad goedgekeurd voor gebruik met geclassificeerde informatie, een primeur voor een consumentenproduct. Het gaat wel om de laagste veiligheidsclassificatie, NATO Restricted, dus niet alle geheime documenten mogen zomaar op een iPhone, maar het is een significante erkenning van Apple's beveiligingsaanpak. Zometeen in de Schaal van Hebben: Samsung Galaxy S26 Ultra, met privacyscherm See omnystudio.com/listener for privacy information.

IDC says phone makers will ship only 1.12 billion smartphones as compared to 1.26 billion last year Also, Mistral AI lands a partnership with Accenture, the consultant that has also recently announced partnerships with rivals OpenAI and Anthropic. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Zainab Sow returns to Test Those Breasts to share how daily self-exams helped her find a 1.8 cm lump at 38 and led to a Stage 1 IDC diagnosis. We talk family history without BRCA, survivorship realities, and the side effects many women face after treatment, especially aromatase inhibitors and medically induced menopause. Zainab is a three-time author and founder of Melanin Breast Cancer Alliance, Inc., a nonprofit providing grants to newly diagnosed patients in the U.S. and West Africa, and shares why self-advocacy and boundaries matter.Find Zainab: Instagram @zainab_underscore_air to breast cancer | Heir to Breast CancerHope Beyond Hormones

Stephen Grootes speaks to Mr Rute Moyo, Vision Consortium Member, about the escalating tensions between Vision, the IDC and the Business Rescue Practitioners as the future of Tongaat Hulett hangs in the balance. In other interviews, Farzana Botha, Senior Communications Manager at Sanlam Risk & Savings talks about new research released ahead of Budget 2026 that reveals what South Africans refuse to cut from their personal budgets, even under mounting financial strain. The survey shows education, housing and savings remain top priorities for households, reflecting a strong focus on long-term security despite rising living costs. It also highlights how healthcare, connectivity and even small personal treats are viewed not as luxuries, but as essential to stability and well-being The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.    Thank you for listening to a podcast from The Money Show Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc The Money Show is brought to you by Absa     Follow us on social media   702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/CapeTalk 702 on YouTube: https://www.youtube.com/@radio702   CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/Radio702 See omnystudio.com/listener for privacy information.

Stephen Grootes speaks to Rute Moyo, Vision member, about the escalating tensions between the Vision consortium, the IDC and business rescue practitioners as the future of Tongaat Hulett hangs in the balance. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.    Thank you for listening to a podcast from The Money Show Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc The Money Show is brought to you by Absa     Follow us on social media   702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/CapeTalk 702 on YouTube: https://www.youtube.com/@radio702   CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/Radio702 CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

In the pursuit of digital transformation, businesses often spotlight their cutting-edge applications, their multicloud strategies, or their latest AI models. Yet, behind each of these advancements lies a powerful, unseen engine: the enterprise storage platform. Once regarded as a back?end system, enterprise storage has become a strategic platform that underpins innovation. As Irish organisations race to modernise services, comply with regulation and compete internationally, the way they store, protect, and govern data is turning into a fundamental differentiator. Today's IT leaders face a significant challenge. They must support an ever-expanding portfolio of workloads, from critical business databases to cloud-native applications and data-intensive AI projects. All this must be achieved within the constraints of tight budgets and limited staffing. The sheer volume of data being created and managed is staggering; global data generation is expected to reach 393.9 ZB by 2028, as per IDC. This explosion of information puts immense pressure on infrastructure that was not designed for this scale or complexity, resulting in data foundations under strain According to the latest Dell Innovation Catalyst Study, 48% of Irish organisations are prioritising data readiness for AI-related workload, while 66% say they are still in their early or mid-stage of their AI/GenAI journey. This underscores a reality that organisations want to innovate, but their data foundations and current storage systems are not fully equipped. From Data Silo to Intelligent Hub The perception of enterprise storage as a mere commodity is outdated. Modern platforms have become intelligent hubs that automate complex tasks and unlock new efficiencies. By integrating machine learning and advanced analytics, today's storage systems can proactively optimise workload placement, predict performance bottlenecks before they occur, and simplify management tasks that once consumed countless hours. This shift is relevant in Ireland, where businesses from multinationals to SMEs are accelerating digital transformation under the National AI Strategy. A study Dell undertook found that 96% of Irish organisations face challenges when it comes to identifying, preparing, and using data for AI/GenAI use cases, with 40% struggle to integrate AI systems with existing IT infrastructure. Intelligent storage platforms directly address these pain points by reducing complexity and improving data accessibility without creating new data silos For Irish businesses planning to expand their e-commerce operations and presence, a modern storage platform can intelligently prioritise these diverse workloads, ensuring that customer-facing applications remain responsive while they have high-speed access, they need to train their models that maintain the strategic initiatives that drive business growth. Bridging Private Cloud and Multicloud for Seamless Innovation In today's digital landscape, businesses are increasingly faced with the decision to operate within a private cloud, adopt a multicloud environment, or find a balance between the two. Enterprise storage serves as the reliable backbone for these evolving strategies, delivering the infrastructure needed to provide both security and agility at scale. For Irish businesses relying on private cloud infrastructure, enterprise storage provides robust data protection, predictable performance, and the confidence that sensitive information remains under their control. As organisations here in Ireland expand further into multicloud setups, seamless data mobility becomes essential not just for storing data but also for making it accessible and secure wherever it resides. According to the Dell study, 46% of local organisations plan to modernise their IT with intelligent infrastructure, and another 46% aim to optimise workload placement across edge, core, and cloud environments. The right storage platform is central to both goals: it can synchronise data ac...

The South African Farmers Development Association, SAFDA, has expressed serious concern after Tongaat Hulett filed for provisional liquidation. This comes after Tongaat Hulett's the failure to secure funding from the IDC and the lapse of its sale agreement with Vision Sugar. South African Farmers Development Association says the move threatens the livelihoods of thousands of small-scale sugarcane farmers in KwaZulu-Natal who supply the company's three mills at Maidstone, Amatigulu, and Felixton. Bongiwe Zwane spoke to Dr Siyabonga Madlala, Executive Chair at the The South African Farmers Development Association

In this UC Today interview, host Kristian McCann sits down with Mick Heys, Vice President at IDC, and Nathan Budd, Senior Director of Consulting at IDC, to explore the IDC's latest research in collaboration with Shure that tangibly links collaboration effectiveness to productivity and ROI from tech investments.Together, they unpack how organizations can move beyond simply buying technology to understanding its measurable business impact. If you're looking to sharpen your collaboration strategy, quantify productivity, and avoid the hidden cost of inaction, this discussion is one to watch.As hybrid work matures, IDC's research shows that collaboration is no longer a soft skill — it's a strategic differentiator. But many organizations still fail to connect technology investments with real business outcomes. In this conversation, Mick and Nathan explain how businesses can unlock measurable ROI from AV and UC strategies while making AI investments work smarter, not harder.Here's what you'll learn:The cost of inaction: Why failing to optimize AV and collaboration tech quietly drains budgets — and how to quantify it.Collaboration archetypes: Discover IDC's four organizational models — Electronic, Orchestral, Jazz, and Rock — and what they reveal about your collaboration approach.The AI connection: How poor AV setups undermine AI accuracy and productivity, and what to do about it.Outcome-based frameworks: Learn how to align people, processes, and technology to measure success where it matters most.Explore how your organization's collaboration archetype and collaboration setup impact your productivity and ROI by reading IDC and Shure's report.

Un mese dopo l'episodio 299 sulla crisi della RAM, la situazione è peggiorata. I prezzi DRAM sono quasi raddoppiati in un trimestre, il 70% della memoria mondiale va ai datacenter AI, Valve ha rinviato la Steam Machine, Raspberry Pi ha riprogettato il Pi 4 con dual-RAM per aggirare la shortage. E la crisi si è allargata: NAND raddoppiato, server CPU, smartphone. Alcuni vendor vendono PC senza RAM inclusa.Fonti e approfondimenti: - Valve Steam Machine delay: https://www.theverge.com/games/874196/valve-steam-machine-frame-controller-delay-pricing-memory-crisis - Raspberry Pi price rises: https://www.raspberrypi.com/news/more-memory-driven-price-rises/ - Raspberry Pi 4 dual-RAM redesign: https://www.omgubuntu.co.uk/2026/02/raspberry-pi-4-rev-1-5-dual-ram - TrendForce DRAM projections: https://www.theregister.com/2026/02/02/dram_prices_expected_to_double/ - IDC: datacenter 70% della memoria: https://www.tomshardware.com/pc-components/ram/data-centers-will-consume-70-percent-of-memory-chips-made-in-2026-supply-shortfall-will-cause-the-chip-shortage-to-spread-to-other-segments - AMD RAMpocalypse + enterprise focus: https://www.pcgamer.com/hardware/memory/amd-has-added-the-potential-effects-of-the-rampocalypse-into-its-risk-statements/ - Phison CEO NAND raddoppiato: https://www.tomshardware.com/pc-components/ssds/phison-ceo-confirms-nand-prices-have-more-than-doubled-and-will-continue-to-rise-all-2026-production-already-sold-out-ssds-facing-pricing-apocalypse-throughout-2027 - Qualcomm impatto smartphone: https://www.theregister.com/2026/02/05/qualcomm_q1_2026/ - TSMC Risk (Ben Thompson): https://stratechery.com/2026/tsmc-risk/ - PC senza RAM (IDC): https://www.tomshardware.com/tech-industry/idc-expects-average-pc-prices-to-jump-by-up-to-8-percent-in-2026-due-to-crushing-memory-shortages-some-vendors-already-selling-pre-builts-without-ramLa mia app: https://play.google.com/store/apps/details?id=com.edodusi.coderoutine&hl=it-it00:00 Intro01:02 I numeri dello shortage di RAM05:44 Non è solo RAM08:38 Conclusioni#ram #dram #nand #shortage #ai #valve #steammachine

In this episode, Matt is joined by Charlie Bell, Microsoft's EVP of Security, Compliance, Identity, and Management, to discuss the future of AI and its implications on cybersecurity.The conversation revolves around IDC's prediction of 1.3 billion AI agents by 2028, Charlie's insights from his recent writings 'Beware of Double Agents', and the crucial aspects of agentic Zero Trust.They explore the benefits and risks associated with AI agents, the importance of security culture, and strategies to mitigate potential threats.Charlie also shares his experiences working with Satya Nadella and the importance of collaboration and curiosity in leadership.--Key Moments:02:08 The Exponential Growth and Impact of AI Agents03:47 AI Agents: Beyond Conversational Interfaces05:48 Security Challenges in the Age of AI Agents06:57 Parallels Between Cloud Adoption and AI Agent Era09:19 Democratization of AI: From Developers to Everyone13:57 The Concept of Double Agents in AI16:07 New Attack Vectors and Security Concerns21:43 Combating Security Challenges in AI22:07 The Importance of Identity and Containment23:50 Alignment and Intent in AI Systems27:08 Observability and Accountability of AI Agents30:00 AI in Security and Assumed Breach33:17 Fostering a Culture of Security38:45 Leadership Insights from Satya Nadella--Key Links:MicrosoftConnect with Charlie on LinkedInMentioned in this episode:Free report from HatchWorks AI — State of AI 2026What's real in AI this year, what's hype, and what leaders should prioritize — including production lessons, designing for agents, and governance. https://hatchworks.com/state-of-ai-2026/AI Opportunity FinderFeeling overwhelmed by all the AI noise out there? The AI Opportunity Finder from HatchWorks cuts through the hype and gives you a clear starting point. In less than 5 minutes, you'll get tailored, high-impact AI use cases specific to your business—scored by ROI so you know exactly where to start. Whether you're looking to cut costs, automate tasks, or grow faster, this free tool gives you a personalized roadmap built for action.

Don't miss our IDC Special Saturday Night Service! Join us as we hear an inspiring message from one of our IDC speakers.Want to get connected? Chat us at these ff links:➡️ m.me/CCFMain➡️ m.me/BeOneWithGod➡️ m.me/ElevateMain

We take a listener question about digital sovereignty, tariffs and UK/EU independence from large US cloud providers, also Brian reaches out to the Melbourne, AUS listeners. SHOW: 998SHOW TRANSCRIPT: The Cloudcast #998 TranscriptSHOW VIDEO: https://youtube.com/@TheCloudcastNET CLOUD NEWS OF THE WEEK: http://bit.ly/cloudcast-cnotwCHECK OUT OUR NEW PODCAST: "CLOUDCAST BASICS"SHOW NOTESAWS European Sovereign Cloud Azure European Sovereign ServicesGoogle Cloud Sovereign CloudRed Hat Digital SovereigntyBroadcom Digital SovereigntyOracle Digital SovereigntyDigital Sovereignty in Europe, What's the Plan B? (IDC)Digital Commons EDIC Established (2025)EU AI Act“Sovereign Clouds and the Digital Sovereignty Imperative: Europe's Quest for Digital Independence” (IDC #EUR149098122, December 2022)The Evolution of Digital Sovereignty: Moving Beyond Data and Cloud” (Rahiel Nasir, IDC, January 13, 2023)THE FUNDAMENTALS OF DIGITAL SOVEREIGNTY What is the definition of Digital Sovereignty? What about Digital Assurance? Sovereignty from who or what? What laws are you attempting to comply with? How are they audited or measured? Data Sovereignty - Maintaining control over how data is collected, classified, processed and stored to ensure that data regulations are metTechnical Sovereignty - Running workloads without dependence on a provider's infrastructure or software, and protected from all extra-territorial interference and scrutiny.Operational Sovereignty - Visibility and control over provider operations from provisioning and performance management, to monitoring of physical and digital access, to the infrastructure.Assurance Sovereignty -Ability to independently verify and assure the integrity, security, and reliability of digital systems and processes including resilience of critical services.FEEDBACK?Email: show at the cloudcast dot netTwitter/X: @cloudcastpodBlueSky: @cloudcastpod.bsky.socialInstagram: @cloudcastpodTikTok: @cloudcastpod

Couldn't make it to IDC 2026? Hear from some of our IDC plenary speakers this weekend for special IDC Weekend services! Speaker: Ptr. Abe HuberSeries: IDC 2026 Weekend Scripture: 1 Peter 5:1-11Watch the full message here: https://go.ccf.org.ph/02012026PM

Couldn't make it to IDC 2026? Hear from some of our IDC plenary speakers this weekend for special IDC Weekend services! Speaker: Rev. Paul JeyachandranSeries: IDC 2026 Weekend Scripture: 1 Peter 5:1-11

J.J. and Dr. Chaim Saiman compare the two dominant modes of Jewish legal transmission, and put them in conversation with global legal traditions. If you or your business are interested in sponsoring an episode or mini-series, please reach out at  podcasts@torahinmotion.org Follow us on Bluesky @jewishideaspod.bsky.social for updates and insights!Please rate and review the the show in the podcast app of your choice.We welcome all complaints and compliments at podcasts@torahinmotion.org  For more information visit torahinmotion.org/podcastsChaim Saiman is a scholar of Jewish law, insurance law and private law and published Halakhah: The Rabbinic Idea of Law with Princeton University Press. Saiman has served as the Gruss Visiting Professor of Talmudic Law at both Harvard Law School and the University of Pennsylvania Law School, a visiting fellow at Princeton University and a visiting professor at the University of Toronto, Bar-Ilan, Hebrew University, IDC and Pepperdine University faculties of law. Saiman sits as a rabbinical court judge (dayyan) with the Beth Din of America and serves as an expert witness in insurance law and Jewish law in federal court. Saiman received his BS from Georgia State University and his JD from Columbia University School of Law. He also studied for a number of years at Yeshivat Har-Etzion (Gush) and Yeshivat Kerem B'Yavneh in Israel. Prior to joining the faculty at Villanova, he was an Olin Fellow at Harvard Law School a Golieb Fellow at NYU Law School, a law clerk to Judge Michael McConnell on the Tenth Circuit Court of Appeals and worked as a corporate associate with the firm Cleary Gottlieb in New York. At Villanova, Saiman teaches contracts, insurance law, insurance coverage disputes, Jewish law and arbitration.

Featuring perspectives from Dr Angela DeMichele, Dr Komal Jhaveri, Dr Erica Mayer, Dr Hope S Rugo and Dr Seth Wander, including the following topics:  Introduction (0:00) 1985 NCI Consensus Conference on Early Breast Cancer: Sir Richard Peto, FRS (2:01) Current Role of Genomic Assays in Treatment Decision-Making for Localized Hormone Receptor (HR)-Positive Breast Cancer — Dr DeMichele (5:13) Case: A premenopausal woman in her mid 40s with an ER-positive, HER2-negative, node-negative infiltrating ductal carcinoma (IDC) after partial mastectomy/radiation therapy who enrolls in the prospective, observational FLEX study: MammaPrint® low risk — Laurie Matt-Amaral, MD, MPH (15:30) Case: A premenopausal woman in her mid 40s after modified radical mastectomy for T2N0 ER-positive, HER2-negative IDC with an Oncotype DX® Recurrence Score (RS®) of 19 — Swati Vishwanathan, MD Case: A woman in her mid 60s with locally advanced (19 cm) ER-positive, HER2-low (IHC 1+) Stage IIIB mucinous carcinoma breast cancer and an RS of 18 — Alan B Astrow, MD (22:40) Role of CDK4/6 Inhibitors and Other Novel Strategies in Therapy for HR-Positive, HER2-Negative Localized Breast Cancer — Dr Jhaveri (30:18) Case: A woman in her mid 50s with ER-positive, HER2-negative Stage IIB, T2N1 IDC after neoadjuvant dose-dense AC-T, lumpectomy and adjuvant radiation therapy — Eleonora Teplinsky, MD (42:14) Case: A woman in her mid 60s with ER-positive, HER2-negative breast cancer with a surgically removed solitary lung metastasis after 4 years of adjuvant letrozole — Eric Fox, DO (46:32) Evolving Up-Front Treatment Paradigm for HR-Positive, HER2-Negative Metastatic Breast Cancer (mBC) — Dr Rugo (49:45) Case: A woman in her early 80s with Type 2 diabetes, well controlled hypertension and recurrent ER-positive, HER2-negative mBC after 4 years of adjuvant letrozole — Sunil Gandhi, MD (1:02:30) Clinical Utility of Agents Targeting the PI3K/AKT/mTOR Pathway for Patients with Progressive HR-Positive mBC — Dr Mayer (1:06:37) Case: A woman in her late 60s with ER-positive, HER2-low (IHC 1+), PIK3CA-mutant mBC with disease progression after 2 years of adjuvant letrozole — Laila Agrawal, MD (1:20:22) Case: A woman in her early 60s with ER-positive, HER2-low PIK3CA-mutant mBC and disease progression on first-line palbociclib/fulvestrant — Dr Teplinsky (1:26:36) Results from the Global Phase III lidERA Breast Cancer Trial of Giredestrant versus Standard Endocrine Therapy as Adjuvant Treatment for ER-Positive, HER2-Negative Localized Breast Cancer (1:31:48) Current and Future Role of Oral Selective Estrogen Receptor Degraders for Progressive HR-Positive mBC — Dr Wander (1:42:30) Case: A woman in her early 100s with locally advanced ER-positive, HER2-negative breast cancer with disease progression on letrozole, now with an ESR1 mutation — Dr Astrow (1:57:51) CME information and select publications

Satya Nadella gave up much of his CEO duties in 2025. Are we on the cusp of a new CEO? And does some money manager/political duo like Amy Hood and Brad Smith actually make more sense in this role than an engineer-type for the modern Microsoft? Microsoft is trying to win our hearts and minds on AI After spending three years trying to jam AI down our collective throats, Microsoft has only met resistance. Now, the real marketing begins Governments and regulators: Microsoft will build out its AI infrastructure by actually paying for it and respecting the communities in which this happens Customers: Satya Nadella is blogging, and he wants us to stop complaining about AI. He's the wrong messenger Windows 11 First Patch Tuesday of 2026 brings security and bug fixes but no new features First update of 2026 brings Copilot-powered image descriptions in Narrator, new IT policies for Copilot, other changes to Dev & Beta Dev is about to switch to 26H1 IDC says that PC sales rose 8.1 percent in 2025, warns again about 2026 The good & bad of Paul's Panther Lake laptop Dell doesn't sell any PCs to consumers so it obviously has opinions about why consumers don't buy PCs for AI Microsoft will soon retire its Lens mobile app AI Apple predictably partners with Google to bring Gemini to Siri Samsung correctly points out we're all using AI already so there's no reason to complain about it We can't trust AI, so Microsoft is letting Copilot go shopping with our credit cards We can't trust AI, so OpenAI is giving ChatGPT access to our private health data Gmail is getting more AI because email is the low-hanging fruit of data collection Xbox and gaming Developer Direct returns on January 22 with Fable and Forza 6 gameplay Microsoft to bring Avowed to PS5 in February Tips and picks Tip of the week: Kick off 2026 with a security checkup App pick of the week: Microsoft Local Foundry RunAs Radio this week: Azure in 2026 with Jeremy Winter Brown liquor pick of the week: Don Julio 70 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: zscaler.com/security helixsleep.com/windows

Satya Nadella gave up much of his CEO duties in 2025. Are we on the cusp of a new CEO? And does some money manager/political duo like Amy Hood and Brad Smith actually make more sense in this role than an engineer-type for the modern Microsoft? Microsoft is trying to win our hearts and minds on AI After spending three years trying to jam AI down our collective throats, Microsoft has only met resistance. Now, the real marketing begins Governments and regulators: Microsoft will build out its AI infrastructure by actually paying for it and respecting the communities in which this happens Customers: Satya Nadella is blogging, and he wants us to stop complaining about AI. He's the wrong messenger Windows 11 First Patch Tuesday of 2026 brings security and bug fixes but no new features First update of 2026 brings Copilot-powered image descriptions in Narrator, new IT policies for Copilot, other changes to Dev & Beta Dev is about to switch to 26H1 IDC says that PC sales rose 8.1 percent in 2025, warns again about 2026 The good & bad of Paul's Panther Lake laptop Dell doesn't sell any PCs to consumers so it obviously has opinions about why consumers don't buy PCs for AI Microsoft will soon retire its Lens mobile app AI Apple predictably partners with Google to bring Gemini to Siri Samsung correctly points out we're all using AI already so there's no reason to complain about it We can't trust AI, so Microsoft is letting Copilot go shopping with our credit cards We can't trust AI, so OpenAI is giving ChatGPT access to our private health data Gmail is getting more AI because email is the low-hanging fruit of data collection Xbox and gaming Developer Direct returns on January 22 with Fable and Forza 6 gameplay Microsoft to bring Avowed to PS5 in February Tips and picks Tip of the week: Kick off 2026 with a security checkup App pick of the week: Microsoft Local Foundry RunAs Radio this week: Azure in 2026 with Jeremy Winter Brown liquor pick of the week: Don Julio 70 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: zscaler.com/security helixsleep.com/windows

Satya Nadella gave up much of his CEO duties in 2025. Are we on the cusp of a new CEO? And does some money manager/political duo like Amy Hood and Brad Smith actually make more sense in this role than an engineer-type for the modern Microsoft? Microsoft is trying to win our hearts and minds on AI After spending three years trying to jam AI down our collective throats, Microsoft has only met resistance. Now, the real marketing begins Governments and regulators: Microsoft will build out its AI infrastructure by actually paying for it and respecting the communities in which this happens Customers: Satya Nadella is blogging, and he wants us to stop complaining about AI. He's the wrong messenger Windows 11 First Patch Tuesday of 2026 brings security and bug fixes but no new features First update of 2026 brings Copilot-powered image descriptions in Narrator, new IT policies for Copilot, other changes to Dev & Beta Dev is about to switch to 26H1 IDC says that PC sales rose 8.1 percent in 2025, warns again about 2026 The good & bad of Paul's Panther Lake laptop Dell doesn't sell any PCs to consumers so it obviously has opinions about why consumers don't buy PCs for AI Microsoft will soon retire its Lens mobile app AI Apple predictably partners with Google to bring Gemini to Siri Samsung correctly points out we're all using AI already so there's no reason to complain about it We can't trust AI, so Microsoft is letting Copilot go shopping with our credit cards We can't trust AI, so OpenAI is giving ChatGPT access to our private health data Gmail is getting more AI because email is the low-hanging fruit of data collection Xbox and gaming Developer Direct returns on January 22 with Fable and Forza 6 gameplay Microsoft to bring Avowed to PS5 in February Tips and picks Tip of the week: Kick off 2026 with a security checkup App pick of the week: Microsoft Local Foundry RunAs Radio this week: Azure in 2026 with Jeremy Winter Brown liquor pick of the week: Don Julio 70 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: zscaler.com/security helixsleep.com/windows

Satya Nadella gave up much of his CEO duties in 2025. Are we on the cusp of a new CEO? And does some money manager/political duo like Amy Hood and Brad Smith actually make more sense in this role than an engineer-type for the modern Microsoft? Microsoft is trying to win our hearts and minds on AI After spending three years trying to jam AI down our collective throats, Microsoft has only met resistance. Now, the real marketing begins Governments and regulators: Microsoft will build out its AI infrastructure by actually paying for it and respecting the communities in which this happens Customers: Satya Nadella is blogging, and he wants us to stop complaining about AI. He's the wrong messenger Windows 11 First Patch Tuesday of 2026 brings security and bug fixes but no new features First update of 2026 brings Copilot-powered image descriptions in Narrator, new IT policies for Copilot, other changes to Dev & Beta Dev is about to switch to 26H1 IDC says that PC sales rose 8.1 percent in 2025, warns again about 2026 The good & bad of Paul's Panther Lake laptop Dell doesn't sell any PCs to consumers so it obviously has opinions about why consumers don't buy PCs for AI Microsoft will soon retire its Lens mobile app AI Apple predictably partners with Google to bring Gemini to Siri Samsung correctly points out we're all using AI already so there's no reason to complain about it We can't trust AI, so Microsoft is letting Copilot go shopping with our credit cards We can't trust AI, so OpenAI is giving ChatGPT access to our private health data Gmail is getting more AI because email is the low-hanging fruit of data collection Xbox and gaming Developer Direct returns on January 22 with Fable and Forza 6 gameplay Microsoft to bring Avowed to PS5 in February Tips and picks Tip of the week: Kick off 2026 with a security checkup App pick of the week: Microsoft Local Foundry RunAs Radio this week: Azure in 2026 with Jeremy Winter Brown liquor pick of the week: Don Julio 70 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: zscaler.com/security helixsleep.com/windows

Satya Nadella gave up much of his CEO duties in 2025. Are we on the cusp of a new CEO? And does some money manager/political duo like Amy Hood and Brad Smith actually make more sense in this role than an engineer-type for the modern Microsoft? Microsoft is trying to win our hearts and minds on AI After spending three years trying to jam AI down our collective throats, Microsoft has only met resistance. Now, the real marketing begins Governments and regulators: Microsoft will build out its AI infrastructure by actually paying for it and respecting the communities in which this happens Customers: Satya Nadella is blogging, and he wants us to stop complaining about AI. He's the wrong messenger Windows 11 First Patch Tuesday of 2026 brings security and bug fixes but no new features First update of 2026 brings Copilot-powered image descriptions in Narrator, new IT policies for Copilot, other changes to Dev & Beta Dev is about to switch to 26H1 IDC says that PC sales rose 8.1 percent in 2025, warns again about 2026 The good & bad of Paul's Panther Lake laptop Dell doesn't sell any PCs to consumers so it obviously has opinions about why consumers don't buy PCs for AI Microsoft will soon retire its Lens mobile app AI Apple predictably partners with Google to bring Gemini to Siri Samsung correctly points out we're all using AI already so there's no reason to complain about it We can't trust AI, so Microsoft is letting Copilot go shopping with our credit cards We can't trust AI, so OpenAI is giving ChatGPT access to our private health data Gmail is getting more AI because email is the low-hanging fruit of data collection Xbox and gaming Developer Direct returns on January 22 with Fable and Forza 6 gameplay Microsoft to bring Avowed to PS5 in February Tips and picks Tip of the week: Kick off 2026 with a security checkup App pick of the week: Microsoft Local Foundry RunAs Radio this week: Azure in 2026 with Jeremy Winter Brown liquor pick of the week: Don Julio 70 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: zscaler.com/security helixsleep.com/windows

Satya Nadella gave up much of his CEO duties in 2025. Are we on the cusp of a new CEO? And does some money manager/political duo like Amy Hood and Brad Smith actually make more sense in this role than an engineer-type for the modern Microsoft? Microsoft is trying to win our hearts and minds on AI After spending three years trying to jam AI down our collective throats, Microsoft has only met resistance. Now, the real marketing begins Governments and regulators: Microsoft will build out its AI infrastructure by actually paying for it and respecting the communities in which this happens Customers: Satya Nadella is blogging, and he wants us to stop complaining about AI. He's the wrong messenger Windows 11 First Patch Tuesday of 2026 brings security and bug fixes but no new features First update of 2026 brings Copilot-powered image descriptions in Narrator, new IT policies for Copilot, other changes to Dev & Beta Dev is about to switch to 26H1 IDC says that PC sales rose 8.1 percent in 2025, warns again about 2026 The good & bad of Paul's Panther Lake laptop Dell doesn't sell any PCs to consumers so it obviously has opinions about why consumers don't buy PCs for AI Microsoft will soon retire its Lens mobile app AI Apple predictably partners with Google to bring Gemini to Siri Samsung correctly points out we're all using AI already so there's no reason to complain about it We can't trust AI, so Microsoft is letting Copilot go shopping with our credit cards We can't trust AI, so OpenAI is giving ChatGPT access to our private health data Gmail is getting more AI because email is the low-hanging fruit of data collection Xbox and gaming Developer Direct returns on January 22 with Fable and Forza 6 gameplay Microsoft to bring Avowed to PS5 in February Tips and picks Tip of the week: Kick off 2026 with a security checkup App pick of the week: Microsoft Local Foundry RunAs Radio this week: Azure in 2026 with Jeremy Winter Brown liquor pick of the week: Don Julio 70 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: zscaler.com/security helixsleep.com/windows

Much like graphics processing units, high bandwidth memory is essential for training and running AI. It's paired with all those NVIDIA chips that have been selling like hotcakes and only a small handful companies in the world make it. Now the surge in demand from data centers has created a global shortage for everything else — the PCs and smartphones and other consumer electronics that also use memory chips. Marketplace's Meghan McCarty Carino spoke with Tom Mainelli, vice president of device and consumer research at IDC, about how long this shortage could last.

Much like graphics processing units, high bandwidth memory is essential for training and running AI. It's paired with all those NVIDIA chips that have been selling like hotcakes and only a small handful companies in the world make it. Now the surge in demand from data centers has created a global shortage for everything else — the PCs and smartphones and other consumer electronics that also use memory chips. Marketplace's Meghan McCarty Carino spoke with Tom Mainelli, vice president of device and consumer research at IDC, about how long this shortage could last.

PC makers are shaking up CES with wild designs and next-gen chips, but the real story is Microsoft's bold software moves, AI's hardware hunger, and a candid debate over whether any tech company still puts users first. Come for the Windows updates, stay for the whisky warnings and robot bathroom assistants. CES 2026 is here with the 4K hummingbird feeder of your dreams New PCs and more from HP consumers/commercial, HP gamers, Lenovo, others The first official Copilot+ PC desktops Snapdragon X2 Plus joins X2 Elite and X2 Elite Extreme Intel Panther Lake has meaningful CPU and graphics performance gains, but predictable reliability issues AMD Ryzen AI 400 series is a minor bump Windows Paul was the first to report that Microsoft is refactoring it all with Rust A Microsoft distinguished engineer wrote about his desire to refactor all C/C++ code in the company with Rust by 2030 Some mistook this to mean "rewriting Windows with Rust,ˮ so he had to issue a clarification. But I never wrote that. Heads-up: That will happen, but this is really about Azure first and the core underlying code in Microsoftʼs most important platforms Microsoft released hardware-accelerated BitLocker in late 2025 and never told anyone. It requires the latest PC CPUs Copilot app update that adds text editing actions to Copilot Vision across channels Dev and Beta got first previews of AI agents on the Taskbar, starting with the Researcher agent, plus underlying Agent Launchers experience IDC says the global memory shortage (thanks, AI!) could screw up PC and smartphone growth this year AI ChatGPT now has an app store, but it has a ways to go Mozilla Firefox will have a "killswitchˮ for AI Our national nightmare will soon be over, LG will let users remove Copilot app from their smart TVs Xbox and gaming First Xbox Game Pass releases of 2026 include Resident Evil Village and Star Wars Outlaws Xbox Cloud Gaming is coming to Hisense smart TVs and to the latest Fire TV smart TVs GOG goes independent, will continue DRM-free push "Have a blastˮ and other FPS throwbacks from the 1990s Valve quietly killed the LCD Steam Deck model Tips and picks Tip of the week: Itʼs time to give Little AI a look App pick of the week: Bonjourr RunAs Radio this week: What AI can do for SysAdmins in 2026 with Cecilia Wiren Brown liquor pick of the week: The Singleton of Dufftown 12 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: threatlocker.com/twit cachefly.com/twit

PC makers are shaking up CES with wild designs and next-gen chips, but the real story is Microsoft's bold software moves, AI's hardware hunger, and a candid debate over whether any tech company still puts users first. Come for the Windows updates, stay for the whisky warnings and robot bathroom assistants. CES 2026 is here with the 4K hummingbird feeder of your dreams New PCs and more from HP consumers/commercial, HP gamers, Lenovo, others The first official Copilot+ PC desktops Snapdragon X2 Plus joins X2 Elite and X2 Elite Extreme Intel Panther Lake has meaningful CPU and graphics performance gains, but predictable reliability issues AMD Ryzen AI 400 series is a minor bump Windows Paul was the first to report that Microsoft is refactoring it all with Rust A Microsoft distinguished engineer wrote about his desire to refactor all C/C++ code in the company with Rust by 2030 Some mistook this to mean "rewriting Windows with Rust,ˮ so he had to issue a clarification. But I never wrote that. Heads-up: That will happen, but this is really about Azure first and the core underlying code in Microsoftʼs most important platforms Microsoft released hardware-accelerated BitLocker in late 2025 and never told anyone. It requires the latest PC CPUs Copilot app update that adds text editing actions to Copilot Vision across channels Dev and Beta got first previews of AI agents on the Taskbar, starting with the Researcher agent, plus underlying Agent Launchers experience IDC says the global memory shortage (thanks, AI!) could screw up PC and smartphone growth this year AI ChatGPT now has an app store, but it has a ways to go Mozilla Firefox will have a "killswitchˮ for AI Our national nightmare will soon be over, LG will let users remove Copilot app from their smart TVs Xbox and gaming First Xbox Game Pass releases of 2026 include Resident Evil Village and Star Wars Outlaws Xbox Cloud Gaming is coming to Hisense smart TVs and to the latest Fire TV smart TVs GOG goes independent, will continue DRM-free push "Have a blastˮ and other FPS throwbacks from the 1990s Valve quietly killed the LCD Steam Deck model Tips and picks Tip of the week: Itʼs time to give Little AI a look App pick of the week: Bonjourr RunAs Radio this week: What AI can do for SysAdmins in 2026 with Cecilia Wiren Brown liquor pick of the week: The Singleton of Dufftown 12 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: threatlocker.com/twit cachefly.com/twit

PC makers are shaking up CES with wild designs and next-gen chips, but the real story is Microsoft's bold software moves, AI's hardware hunger, and a candid debate over whether any tech company still puts users first. Come for the Windows updates, stay for the whisky warnings and robot bathroom assistants. CES 2026 is here with the 4K hummingbird feeder of your dreams New PCs and more from HP consumers/commercial, HP gamers, Lenovo, others The first official Copilot+ PC desktops Snapdragon X2 Plus joins X2 Elite and X2 Elite Extreme Intel Panther Lake has meaningful CPU and graphics performance gains, but predictable reliability issues AMD Ryzen AI 400 series is a minor bump Windows Paul was the first to report that Microsoft is refactoring it all with Rust A Microsoft distinguished engineer wrote about his desire to refactor all C/C++ code in the company with Rust by 2030 Some mistook this to mean "rewriting Windows with Rust,ˮ so he had to issue a clarification. But I never wrote that. Heads-up: That will happen, but this is really about Azure first and the core underlying code in Microsoftʼs most important platforms Microsoft released hardware-accelerated BitLocker in late 2025 and never told anyone. It requires the latest PC CPUs Copilot app update that adds text editing actions to Copilot Vision across channels Dev and Beta got first previews of AI agents on the Taskbar, starting with the Researcher agent, plus underlying Agent Launchers experience IDC says the global memory shortage (thanks, AI!) could screw up PC and smartphone growth this year AI ChatGPT now has an app store, but it has a ways to go Mozilla Firefox will have a "killswitchˮ for AI Our national nightmare will soon be over, LG will let users remove Copilot app from their smart TVs Xbox and gaming First Xbox Game Pass releases of 2026 include Resident Evil Village and Star Wars Outlaws Xbox Cloud Gaming is coming to Hisense smart TVs and to the latest Fire TV smart TVs GOG goes independent, will continue DRM-free push "Have a blastˮ and other FPS throwbacks from the 1990s Valve quietly killed the LCD Steam Deck model Tips and picks Tip of the week: Itʼs time to give Little AI a look App pick of the week: Bonjourr RunAs Radio this week: What AI can do for SysAdmins in 2026 with Cecilia Wiren Brown liquor pick of the week: The Singleton of Dufftown 12 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: threatlocker.com/twit cachefly.com/twit

PC makers are shaking up CES with wild designs and next-gen chips, but the real story is Microsoft's bold software moves, AI's hardware hunger, and a candid debate over whether any tech company still puts users first. Come for the Windows updates, stay for the whisky warnings and robot bathroom assistants. CES 2026 is here with the 4K hummingbird feeder of your dreams New PCs and more from HP consumers/commercial, HP gamers, Lenovo, others The first official Copilot+ PC desktops Snapdragon X2 Plus joins X2 Elite and X2 Elite Extreme Intel Panther Lake has meaningful CPU and graphics performance gains, but predictable reliability issues AMD Ryzen AI 400 series is a minor bump Windows Paul was the first to report that Microsoft is refactoring it all with Rust A Microsoft distinguished engineer wrote about his desire to refactor all C/C++ code in the company with Rust by 2030 Some mistook this to mean "rewriting Windows with Rust,ˮ so he had to issue a clarification. But I never wrote that. Heads-up: That will happen, but this is really about Azure first and the core underlying code in Microsoftʼs most important platforms Microsoft released hardware-accelerated BitLocker in late 2025 and never told anyone. It requires the latest PC CPUs Copilot app update that adds text editing actions to Copilot Vision across channels Dev and Beta got first previews of AI agents on the Taskbar, starting with the Researcher agent, plus underlying Agent Launchers experience IDC says the global memory shortage (thanks, AI!) could screw up PC and smartphone growth this year AI ChatGPT now has an app store, but it has a ways to go Mozilla Firefox will have a "killswitchˮ for AI Our national nightmare will soon be over, LG will let users remove Copilot app from their smart TVs Xbox and gaming First Xbox Game Pass releases of 2026 include Resident Evil Village and Star Wars Outlaws Xbox Cloud Gaming is coming to Hisense smart TVs and to the latest Fire TV smart TVs GOG goes independent, will continue DRM-free push "Have a blastˮ and other FPS throwbacks from the 1990s Valve quietly killed the LCD Steam Deck model Tips and picks Tip of the week: Itʼs time to give Little AI a look App pick of the week: Bonjourr RunAs Radio this week: What AI can do for SysAdmins in 2026 with Cecilia Wiren Brown liquor pick of the week: The Singleton of Dufftown 12 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: threatlocker.com/twit cachefly.com/twit

PC makers are shaking up CES with wild designs and next-gen chips, but the real story is Microsoft's bold software moves, AI's hardware hunger, and a candid debate over whether any tech company still puts users first. Come for the Windows updates, stay for the whisky warnings and robot bathroom assistants. CES 2026 is here with the 4K hummingbird feeder of your dreams New PCs and more from HP consumers/commercial, HP gamers, Lenovo, others The first official Copilot+ PC desktops Snapdragon X2 Plus joins X2 Elite and X2 Elite Extreme Intel Panther Lake has meaningful CPU and graphics performance gains, but predictable reliability issues AMD Ryzen AI 400 series is a minor bump Windows Paul was the first to report that Microsoft is refactoring it all with Rust A Microsoft distinguished engineer wrote about his desire to refactor all C/C++ code in the company with Rust by 2030 Some mistook this to mean "rewriting Windows with Rust,ˮ so he had to issue a clarification. But I never wrote that. Heads-up: That will happen, but this is really about Azure first and the core underlying code in Microsoftʼs most important platforms Microsoft released hardware-accelerated BitLocker in late 2025 and never told anyone. It requires the latest PC CPUs Copilot app update that adds text editing actions to Copilot Vision across channels Dev and Beta got first previews of AI agents on the Taskbar, starting with the Researcher agent, plus underlying Agent Launchers experience IDC says the global memory shortage (thanks, AI!) could screw up PC and smartphone growth this year AI ChatGPT now has an app store, but it has a ways to go Mozilla Firefox will have a "killswitchˮ for AI Our national nightmare will soon be over, LG will let users remove Copilot app from their smart TVs Xbox and gaming First Xbox Game Pass releases of 2026 include Resident Evil Village and Star Wars Outlaws Xbox Cloud Gaming is coming to Hisense smart TVs and to the latest Fire TV smart TVs GOG goes independent, will continue DRM-free push "Have a blastˮ and other FPS throwbacks from the 1990s Valve quietly killed the LCD Steam Deck model Tips and picks Tip of the week: Itʼs time to give Little AI a look App pick of the week: Bonjourr RunAs Radio this week: What AI can do for SysAdmins in 2026 with Cecilia Wiren Brown liquor pick of the week: The Singleton of Dufftown 12 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: threatlocker.com/twit cachefly.com/twit

-In its worst-case-scenario model, the IDC predicts PC shipments could shrink by up to 8.9 percent in 2026 because of the high cost of memory. -Meta has acquired an AI startup called Manus — known for its custom research and website-building agents — in a deal valued at more than $2 billion. It's reportedly one of the largest acquisitions yet involving a startup nurtured in China's AI ecosystem. -Samsung will have two new inexpensive mobile devices arriving on the US market next month. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this week's episode, hosts Richard Howells and Oyku Ilgar wrap up 2025's biggest supply chain shifts, from AI and digital twins to cybersecurity, geopolitics, human-centric workforces, and sustainability – sharing expert insights and a look ahead to a more resilient 2026Download the episode transcript=====This week, Richard Howells and Oyku Ilgar – together with leading voices from SAP, IDC, Deloitte, Everstream, BDO, and more – revisit 2025's hottest supply chain topics: AI-enabled and human-centric operations, business networks, cybersecurity, geopolitics, ESG regulation, and sustainability. Hear how digital foundations, intelligent planning and circularity are reshaping supply chains and why resilience will define success in 2026 and beyond.=====Host 1: Richard Howells, SAPRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Host 2: Oyku Ilgar, SAP Oyku Ilgar is a marketer and thought leader specializing in SAP's digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability. She holds dual bachelor's degrees in Finance & Accounting and English Translation, along with a master's degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape. =====Show Links:Supply Chain Management SAP Supply Chain Management SAP Insights: Supply Chain Follow Us on Social Media Richard Howells: LinkedIn, X Oyku Ilgar: LinkedIn SAP Digital Supply Chain: LinkedIn Please give us a like, share, and subscribe to stay up-to-date on future episodes! =====Chapters: 00:00:00: Intro00:00:37: AI-enabled, data-driven supply chains and digital foundations00:03:10: Business networks and supply chain orchestration00:04:16: Cybersecurity deep in ERP and operations00:06:01: Geopolitics, tariffs and global trade disruption00:08:32: AI, automation and the human-centric workforce00:10:57: ESG regulation and sustainability00:13:27: Holiday wishes and looking ahead to 2026

Apple has ordered 22 million display panels for its first foldable iPhone, targeting a fall 2026 launch at around $2,400. IDC forecasts Apple will capture 22% of the foldable market and 34% of market value in its first year. We cover the leaked specs, the crease-free display technology, the under-display camera breakthrough, and why Samsung is scrambling to launch new foldables before Apple arrives.

All links and images can be found on CISO Series. This week's episode is hosted by me, David Spark, producer of CISO Series, and Mike Johnson, CISO, Rivian. Joining us is John Barrow, CISO, JB Poindexter & Co. In this episode: Building unicorns, not hunting them Cold War frameworks for modern threats Trading dollars for stories Mirror, mirror on the wall Huge thanks to our sponsor, Vanta Vanta automates key areas of your GRC program—including compliance, risk, and customer trust—and streamlines the way you manage information. A recent IDC analysis found that compliance teams using Vanta are 129% more productive. Get back time to focus on strengthening security and scaling your business at vanta.com/ciso

In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala. Together, they unpack the implications of Microsoft's latest Work Trend Index, which imagines a future built on AI-powered "agentic" organizations. They also delve into IDC's report showing Microsoft's UC&C dominance and dissect what Avaya's new Infinity platform means for enterprise communications. If you're looking to understand where the future of collaboration tech is headed, this episode is essential viewing.The UC space is shifting fast — and this panel of analysts and experts is here to make sense of it all. From Microsoft's vision of "agent bosses" and AI-first organizations to IDC's latest market share data and Avaya's next-gen platform, this is a deep dive into the trends shaping tomorrow's workplace.

Business leaders are setting AI strategies, and IT teams are expected to deliver results.Research from the IDC shows that 88% of all AI pilots fail to reach production. So enter Private Cloud AI, a new way to role out your AI adoption.In this episode we break down what Private Cloud AI is, why it matters, and how this technology is helping organisations overcome challenges and unlock real value.Podcast host and Softcat's Head of Architecture, Helen Gidney is joined by Nigel Horsell, Private AI Channel leader for UKIMEA; James Brooks, Hybrid Solutions Leader for UKIMEA both at HPE and Gary Hawkins, Chief Technologist for Hybrid Platforms at Softcat.Softcat's Explain IT podcast is the place where we discuss, debate and demystify tech in simple, jargon-free language.For more information visit softcat.com.This podcast is produced by The Podcast Coach. Hosted on Acast. See acast.com/privacy for more information.

All links and images can be found on CISO Series. This week's episode is hosted by David Spark, producer of CISO Series and Andy Ellis (@csoandy), principal of Duha. Joining them is our sponsored guest, Nathan Hunstad, director, security, Vanta. In this episode: Metrics that matter Testing for real AI as an assistant Intelligence without context Huge thanks to our sponsor, Vanta Vanta automates key areas of your GRC program—including compliance, risk, and customer trust—and streamlines the way you manage information. A recent IDC analysis found that compliance teams using Vanta are 129% more productive. Get back time to focus on strengthening security and scaling your business at vanta.com/ciso

Our U.S. Software Analyst Sanjit Singh explains how AI is reshaping software development and why the future for the sector may be brighter – and busier – than ever.Read more insights from Morgan Stanley.----- Transcript -----Welcome to Thoughts on the Market. I'm Sanjit Singh, the U.S. Software Analyst at Morgan Stanley.Today: how AI is transforming software and what that means for developers.It's Friday, October 24th, at 10am in New York.There's been a lot of news stories and anecdotal accounts about AI taking over jobs, especially in the software industry. You may have heard of vibe coding, where people can use natural language prompts, guiding AI to build software applications. So yes, AI is creating a world where software writes itself. But at the same time, the demand for human creativity only grows.The introduction of AI coding assistants has dramatically expanded what software can do, fueling a surge in both the volume of code and the complexity of projects. But instead of shrinking the developer workforce, AI is actually supporting continued growth in developer headcount, even as productivity soars.We're estimating the software development market will grow at a 20 percent compound annual growth rate, reaching $61 billion by 2029. And that's up from $24 billion in 2024. And in terms of the developer population, [research] firms like IDC expect it to jump from 30 million paid developers in 2024 to 50 million by 2029 – that's a 10 percent annual growth rate. Even the most conservative estimates, like those from the U.S. Bureau of Labor Statistics, see developer jobs growing roughly 2 percent per year through 2033, outpacing overall employment growth.So, what does this mean for people behind the code? AI isn't replacing developers. It's redefining them. Routine tasks are increasingly handled by AI agents, and this frees up developers to become curators, reviewers, architects, and most important problem-solvers.The upshot? Companies may need fewer developers for repetitive work, but the overall demand for skilled engineers remains robust. As AI lowers the barrier to entry, the pool of people who can build software applications expands dramatically. But at the same time, the complexity and ambitions of projects rise, keeping experienced developers in high demand.No doubt, AI coding tools are delivering real productivity gains. Some teams are reporting nearly doubling their code capacity and cutting pull request times in half after adopting AI assistants. Test coverage has increased sharply, resulting in 20 percent fewer production incidents for some organizations. But there is a catch with all this AI-generated code. It's creating significant new bottlenecks downstream.An example of this is code review, which is becoming a major pain point. Many organizations are experiencing pull request fatigue, with developers rubber-stamping changes just to keep up. Some teams now require three reviewers for AI-generated change, compared to just one before. And in terms of automated testing, systems are getting overwhelmed because every change made with AI sets off a complete round of test.Now we estimate productivity gains from AI in software engineering at about 15–20 percent. But in complex projects, the gains are much lower, as the volume of new code often means more bugs and more rework – and hence more human developers.So where do we go from here? In our view, the future isn't about fully autonomous software development. Instead, large enterprises are likely to favor an integrated approach, where AI agents and human developers work side by side. AI will automate more of the software development lifecycle. And that not only includes coding – which, coding typically accounts for 10-20 percent of the software development effort – but other areas like testing, security, and deployment. But humans will remain in the loop for oversight, design, and decision-making. And as software gets cheaper and faster to build, organizations won't just do the same work with fewer people – they likely will do more.In short, the need for skilled developers isn't going away. But it's definitely evolving. And in the age of AI, it's not about man versus machine. It's about man with machine. And so with more software, we see more developers.Thanks for listening. If you enjoy the show, please leave us a review wherever you listen and share Thoughts on the Market with a friend or colleague today.

All links and images can be found on CISO Series. This week's episode is hosted by David Spark, producer of CISO Series and Andy Ellis, principal of Duha. Joining us is our sponsored guest, Khush Kashyap, senior director, GRC, Vanta. In this episode: Skip the Sermon When to coach versus command Making risk quantification useful Recognizing a distinct discipline   Huge thanks to our sponsor, Vanta Vanta automates key areas of your GRC program—including compliance, risk, and customer trust—and streamlines the way you manage information. A recent IDC analysis found that compliance teams using Vanta are 129% more productive. Get back time to focus on strengthening security and scaling your business at https://www.vanta.com/landing/demo-grc?utm_campaign=new-way-grc&utm_source=ciso-series-podcast&utm_medium=podcast&utm_content=banner  

In this episode, I sit down with Kuyunda to talk about her courageous journey through breast cancer. Diagnosed with ER/PR+ invasive ductal carcinoma (IDC), she opens up about what it was like to face treatment, the day she lost her hair, and how those moments tested both her strength and her identity.Kuyunda shares not just the challenges, but also the beauty she found in community, the friends, family, and support systems that carried her when she couldn't carry herself. Her story is one of resilience, vulnerability, and the reminder that no one has to go through cancer alone.This conversation is more than just about illness, it's about transformation, healing, and the power of being surrounded by love.

Artificial intelligence is reshaping the technology services landscape, with leading reports from IDC, Gartner, and new offerings from ServiceNow pointing to a future where managing AI sprawl becomes as critical as delivering AI capabilities themselves. High-performing channel partners are leaning into AI specialization, driving measurable outcomes for customers and fueling double-digit growth despite market pressures. At the same time, ServiceNow's “AI Experience” platform aims to consolidate fragmented AI tools, offering a unified interface that can streamline operations and reduce complexity. The broader market, according to Gartner, is accelerating rapidly, with spending on generative AI projected to surpass traditional software in the coming years—meaning providers who fail to deliver outcomes risk being left behind.Yet the rise of AI isn't all progress. Studies from Stanford, European labor groups, and cybersecurity organizations reveal a governance crisis brewing in workplaces. Workers are reporting a surge of “workslop”—AI-generated content that looks like productivity but creates no value—costing companies billions. Algorithmic management is eroding worker autonomy, while surveillance and data risks undermine trust in employers. To compound the problem, employees are increasingly feeding sensitive data into AI systems without adequate training, raising new security vulnerabilities. These trends highlight the urgent need for policies, training, and governance frameworks to ensure AI adds value instead of chaos.The disruption is also spilling into specific industries. In translation, human professionals are already being displaced as AI-driven tools gain adoption. WhatsApp's newly built-in translation capability demonstrates how “good enough” AI can be enough for most users, sidelining human expertise except in fields requiring deep cultural or contextual understanding. The translation sector serves as an early warning sign: as AI grows more capable, other professions—including legal research, finance, and customer support—face similar pressures. The lesson for providers is to help clients identify where AI is appropriate and where human oversight remains essential.Meanwhile, major vendors are steadily encroaching into IT services, redrawing the lines of what MSPs can offer. Acronis is embedding patch management into its backup suite, Slack is introducing AI-powered ticket deflection, GoTo and Nexthink are fusing support and analytics, and IBM is shifting developer tooling to its hosted cloud. Each move chips away at traditional MSP offerings, putting pressure on providers to adapt. The opportunity lies in integration and governance—helping customers unify fragmented tools, ensure compliance, and deliver outcomes that vendors alone cannot. For MSPs, the message is clear: evolve toward higher-value services, or risk being sidelined by the very vendors you once partnered with.Four things to know today00:00 From Growth to Governance: IDC, Gartner, and ServiceNow Show Where AI Is Headed for Partners and Customers05:07 AI at Work: “Workslop,” Surveillance, and Data Leaks Signal Rising Governance Crisis08:42 From WhatsApp to Workflows: AI Translation Disruption Signals Broader Job Shifts Ahead11:33 Vendors Expand Into IT Services: Acronis, Slack, IBM, and GoTo Redraw the MSP Value Line This is the Business of Tech.   Supported by: https://scalepad.com/dave/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship Webinar:  https://bit.ly/msprmail All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Marketers' roles are changing, but their goals are still the same: reach and engage customers, meeting them where they are, and for better or worse, often needing to do more with less while delivering greater value. Agility requires both adapting to change quickly while also having the wisdom to know which changes truly matter. It demands a delicate balance between embracing new technologies and staying laser-focused on core business objectives. Today, we are here in New York City at Opticon25. We are going to talk about the growing role of AI for both marketers and consumers, how organizations can leverage an agentic platform to create better internal and external customer experiences, and how marketers can both do more with less while delivering exponentially greater value. To help me discuss this topic, I'd like to welcome Rupali Jain, Chief Product Officer and Kevin Li, SVP Product at Optimizely. About Rupali JainRupali Jain is the Chief Product Officer at Optimizely. Previously she has held product leadership roles at several SaaS software companies, including Microsoft's PowerBI and Qualtrics. Throughout her two-decade career, Rupali has shared Optimizely's vision of prioritizing the end user's daily needs. Rupali is committed to advancing practical, growth-driving applications of AI and machine learning to help marketers take control of their workflows, experiment at scale, and deliver digital experiences that meet and exceed customer expectations Rupali Jain on LinkedIn: ⁠https://www.linkedin.com/in/rupali/⁠ About Kevin LiAt Optimizely (previously Episerver before rebrand), I describe my job as a "tale of two mirrors" with one being a telescope and one being a microscope. On the telescope side of product strategy, I own long-term strategy covering build/buy/partner, M&A (thesis, due diligence, etc.), new product launches (SaaS CMS, Personalization, etc.), analyst relations (leader in 11 categories across Gartner, Forrester, and IDC), etc. On the microscope side of product operations, I own the product commercialization process, product operations, product analytics, documentation, and competitive intelligence. Kevin Li on LinkedIn: https://www.linkedin.com/in/kevinsyli/ Resources Optimizely: https://www.optimizely.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company