Connect with Encompass Health

At some point, all clinicians have found themselves in the midst of a challenging interaction with patients. While it can be tempting to write these patients off as “difficult,” it is important to understand the factors that may be driving a patient's behavior—and the clinician's reaction. Liz Bilderback, psychosocial counselor, shares insight as to what mental struggles these patients may be facing, how to empathize with them and manage these difficult interactions, and strategies to assess your own stress levels.ABOUT LIZ BILDERBACK Liz Bilderback has a master's degree in clinical psychology with a specialty in neuropsychology. She has been the coordinator of the stroke and brain injury programs at Encompass Health Rehabilitation Hospital of San Antonio since it opened in 1988. Liz has a long career educating and counseling patients with depression and chronic pain.ABOUT ENCOMPASS HEALTHAs a national leader in integrated healthcare services, Encompass Health offers both facility-based and home-based patient care through its network of inpatient rehabilitation hospitals, home health agencies and hospice agencies. With a national footprint that includes more than 135 rehabilitation hospitals, more than 240 home health locations, and more than 80 hospice locations in 39 states and Puerto Rico, the Company provides high quality, cost-effective integrated healthcare. Encompass Health is ranked as one of Fortune's 100 Best Companies to Work For.For more about Encompass Health, visit our blog at blog.encompasshealth.com.

The COVID-19 pandemic has changed our lives in many ways. While some of these may one day subside, some may stick around after the pandemic—especially in healthcare. Dr. Lisa Charbonneau, chief medical officer of Encompass Health, outlined the lasting changes that could remain and improve healthcare in a recent blog article. In this episode of Connect with Encompass Health, she dives deeper into those topics, including an increased focus on mental health of clinicians, importance of open communication and more.ABOUT DR. CHARBONNEAUElissa (Lisa) Charbonneau, D.O., M.S., was appointed to chief medical officer of Encompass Health in June 2015. Prior to that role, she served as the company's vice president of medical services. From 2001 to early 2015, she served as medical director at New England Rehabilitation Hospital of Portland, a joint venture of Maine Medical Center and Encompass Health, where she held a staff physician position at the hospital since 1992. She served on numerous committees at Maine Medical Center, where she was head of the Division of Rehabilitation Medicine. In 2020, she was recognized as one of Modern Healthcare's 50 Most Influential Clinical Executives. Dr. Charbonneau received her doctor of osteopathic medicine from New York Institute of Technology College of Osteopathic Medicine, a master's degree in natural sciences/epidemiology from the State University of New York at Buffalo and a bachelor's degree from Cornell University. She is a diplomate of the American Board of Physical Medicine and Rehabilitation and of the American Osteopathic Board of Rehabilitation Medicine.ABOUT ENCOMPASS HEALTHAs a national leader in integrated healthcare services, Encompass Health offers both facility–based and home–based patient care through its network of inpatient rehabilitation hospitals, home health agencies and hospice agencies. With a national footprint that includes more than 135 rehabilitation hospitals, more than 240 home health locations, and more than 80 hospice locations in 39 states and Puerto Rico, the Company provides high quality, cost-effective integrated healthcare. Encompass Health is ranked as one of Fortune's 100 Best Companies to Work For.For more about Encompass Health, visit our blog at blog.encompasshealth.com.

In this episode of Connect with Encompass Health, Lisa Little, CNO at Encompass Health Mechanicsburg, shares lessons she's learned as a nurse leader during the COVID-19 pandemic. She discusses how her hospital prepared and responded to the virus, addressing employee's safety and mental health. Little also shares her tips for helping nurses feel confident and connected, while also providing advice for nurses who are taking a deeper look at their career paths.ABOUT LISALisa Little serves as chief nursing officer at Encompass Health Rehabilitation Hospital of Mechanicsburg, Pennsylvania. She brings experience from all aspects of the healthcare field including pre-hospital and family medicine, emergency, telemetry and medical/surgical nursing, as well as case management. She has her associate's degree in nursing from Harrisburg Area Community College and her bachelor's degree in nursing from Kaplan University.ABOUT ENCOMPASS HEALTH As a national leader in integrated healthcare services, Encompass Health offers both facility–based and home–based patient care through its network of inpatient rehabilitation hospitals, home health agencies and hospice agencies. With a national footprint that includes more than 135 hospitals, more than 240 home health locations, and more than 80 hospice locations in 39 states and Puerto Rico, the Company provides high quality, cost-effective integrated healthcare. Encompass Health is ranked as one of Fortune's 100 Best Companies to Work For.

Welcome to Connect with Encompass Health. Designed for healthcare workers, this podcast shares tips to improve your clinical practice, mental health and overall wellbeing.In the inaugural episode, Barb Jacobsmeyer, Encompass Health EVP, president of inpatient hospitals, shares lessons she's learned during her career as she rose from physical therapist to an executive of the nation's largest operator of inpatient rehabilitation hospitals. She also shares her tips for how to evaluate your performance, embrace constructive criticism and prioritize self-care. ABOUT BARBAs EVP, president of inpatient hospitals for Encompass Health, Barb is responsible for the operations of Encompass Health's more than 135 inpatient rehabilitation hospitals with over 31, 000 employees, as well as the care that is delivered annually to more than 184,000 patients.She joined Encompass Health, formerly HealthSouth, in 2007, serving as president of the company's central region from 2012-2016 and as chief executive officer of the Rehabilitation Hospital of St. Louis, a partnership of BJC HealthCare and HealthSouth, from 2007-2012. Prior to joining HealthSouth, Jacobsmeyer served as chief operating officer for Des Peres Hospital in St. Louis, MO. ABOUT ENCOMPASS HEALTHAs a national leader in integrated healthcare services, Encompass Health offers both facility–based and home–based patient care through its network of inpatient rehabilitation hospitals, home health agencies and hospice agencies. With a national footprint that includes more than 135 rehabilitation hospitals, more than 240 home health locations, and more than 80 hospice locations in 39 states and Puerto Rico, the Company provides high quality, cost-effective integrated healthcare. Encompass Health is ranked as one of Fortune's 100 Best Companies to Work For.For more about Encompass Health, visit our blog at blog.encompasshealth.com.