Podcast appearances and mentions of zach pousman

Do you make dangerous assumptions and fall into the trap of thinking you know exactly what customers want, only to discover that your solutions are not resonating? Are people not buying or recommending enough? You can avoid this situation by applying user experience (UX) and customer experience (CX) best practices, which are not the same. In this episode, you'll hear Stacy Sherman and Zach Pousman, the founder of Helpfully, discuss tactics to decode customer behaviors and create what people truly need and why. Details at

In this episode with Zach Pousman, we talk about the design process and how it relates to law practice in-depth. Zach walks us through Helpfully's innovation process step-by-step, including how to pinpoint a client or customer's needs and how to test whether or not your solution meets that need.

In this episode with Zach Pousman, we talk about the design process and how it relates to law practice in-depth. Zach walks us through Helpfully’s innovation process step-by-step, including how to pinpoint a client or customer’s needs and how to test whether or not your solution meets that need.

In the very first episode of the UX Hustle Podcast, Sophia talks to Zach Pousman, CEO of Helpfully, an innovation and UX firm in Atlanta. Sophia learns about WIMP and the magical 1-3-5 to-do list hack. They discuss the parallels between the command line and chatbots. Down the rabbit hole, Sophia and Zach explore the design challenges found in the blind void of voice UI. Zach gives sage advice on designing within constraints—when and how should you push the boundaries? He also talks about the philosophical difference between breaking down an engineering problem and a design problem. --- Support this podcast: https://anchor.fm/uxhustle/support

Zach Pousman, Founder of Atlanta-based Helpfully, joins us on the podcast live from DIG SOUTH 2018 to discuss the new way to work. While many firms simply tell you how to do something, Helpfully gets down in the dirt to help other companies see the future and create what’s needed. We talk digital project design, problem solving and ways to shore up the tech talent pipeline.

AI and the Future of Design and Development with Zach Pousman TableXI is now offering training for developers and products teams! For more info, email workshops@tablexi.com. Get your FREE career growth strategy information and techniques! (https://stickynote.game) Rails 5 Test Prescriptions (https://pragprog.com/titles/nrtest3) is updated, available, and shipping! Summary What does AI mean for the future of design, development? Can I be replaced by an AI algorithm? Today, we talk to Zach Pousman, from the consultancy Helpfully. Zach thinks a lot about artificial intelligence and how it might impact the future of different knowledge work. It's impossible to talk about AI without talking about the ethics of AI projects and how AI might affect the larger society. We'll talk about why AI started with chess and moved to facial recognition, what AI might and might not be able to do in the future, how we might deal with it, and how that will change the way you work. Guest Zach Pousman (https://twitter.com/thinky): Principal at Helpfully (http://www.helpfully.com/). Notes 02:28 - What is AI? 05:18 - AI Potentially Changing the Way Designers and Developers Work 11:40 - Development Biases and Algorithmic Failures Weapons of Math Destruction (https://www.amazon.com/Weapons-Math-Destruction-Increases-Inequality/dp/0553418831/ref=sr_1_1?ie=UTF8&qid=1523401051&sr=8-1&keywords=weapons+of+math+destructions) Carina C. Zona: Consequences of an Insightful Algorithm (https://www.youtube.com/watch?v=znwWYR1mzzw) 16:12 - Taking Novice Performance to Expert Levels All Websites Look The Same (http://www.novolume.co.uk/blog/all-websites-look-the-same/) 18:56 - Susceptible Knowledge Work at Risk Due to AI and Ethics; AI as “Parlor Tricks” Reddit Thread: Is it unethical for me to not tell my employer I’ve automated my job? (https://www.reddit.com/r/programming/comments/6k419t/is_it_unethical_for_me_to_not_tell_my_employer/) McKinsey Article: What AI can and can’t do (yet) for your business (https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/what-ai-can-and-cant-do-yet-for-your-business) I got the tic-tac-toe story from this tweet (https://twitter.com/janellecshane/status/974132303315136513), which references this paper "The Surprising Creativity of Digital Evolution" with more examples (https://arxiv.org/abs/1803.03453v1) Loebner Prize (https://en.wikipedia.org/wiki/Loebner_Prize) The ELIZA Program (https://en.wikipedia.org/wiki/ELIZA) The Stanford Question Answering Dataset (https://rajpurkar.github.io/SQuAD-explorer/) tf-idf (https://en.wikipedia.org/wiki/Tf–idf) 33:06 - AI Vs. Humans and Legislation Google Translate (https://techcrunch.com/2016/11/22/googles-ai-translation-tool-seems-to-have-invented-its-own-secret-internal-language/) When an AI finally kills someone, who will be responsible? (https://www.technologyreview.com/s/610459/when-an-ai-finally-kills-someone-who-will-be-responsible/) When Luddites Attack (https://www.npr.org/sections/money/2015/05/06/404701816/episode-621-when-luddites-attack) 43:09 - Human Skills That Aren’t Replaceable (4C’s: Critical Thinking, Communication, Collaboration, and Creativity) Special Guest: Zach Pousman.

Knowing your customer, collecting data and providing them with a pleasant user experience are all key to growing a business. Helpfully Founder and CEO, Zach Pousman joins Eric to share how his company addresses these “business problems through design lens.”