What happens when you bring the best of two famous brands together? What sorts of innovations can emerge, and how is a brand image created for the new product? The Smart car came about as a result of a collaboration between car manufacturer Mercedes-Benz and Swatch, the Swiss watch maker. This album…
The Open University

Transcript -- A short introduction to this album

Introducing the funky customisable Smart car, the result of a partnership between Mercedes and Swatch watches

Transcript -- Introducing the funky customisable Smart car, the result of a partnership between Mercedes and Swatch watches

How the innovations continue at Smart's factory, and how the brand image is built

Transcript -- How the innovations continue at Smart's factory, and how the brand image is built

The radical re-thinking of the car assembly process and its supply chain, along with 12 on site component suppliers

Transcript -- The radical re-thinking of the car assembly process and its supply chain, along with 12 on site component suppliers

The servicing and selling of Smart cars to customers is also revolutionised, combining the best of Swatch and Mercedes' brand values

Transcript -- The servicing and selling of Smart cars to customers is also revolutionised, combining the best of Swatch and Mercedes' brand values