Podcasts about dealerships

Welcome to Industry Spotlight—a focused series hosted by Sam D'Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today's automotive market. Today, Sam sits down with Preston Stewart, National Variable Operations Director of Napleton Automotive Group, and Rudy Nieto, CEO of MavSign. This episode of the Car Dealership Guy Podcast is brought to you by MavSign. MavSign - the secure offsite closing platform for automotive dealers and lenders. With a nationwide network of certified signing agents, Mavsign helps retailers complete remote deliveries legally and compliantly, while eliminating fraud and simplifying the back-end process. Learn more @ https://mavsign.com Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ Topics: 00:32 What's Preston Stewart's background? 01:50 Biggest fraud/theft challenges in auto? 03:11 How has identity theft evolved? 05:04 Best out-of-state delivery practices? 08:48 How does MavSign prevent fraud? 11:09 Implementing MavSign: process and benefits? 23:39 Notary and thumbprint value? 27:27 Best tech for remote deals? 45:04 Future fraud prevention innovations? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Today I'm joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This episode is brought to you by: 1. BizzyCar – CDG's Recall Tracker powered by BizzyCar monitors 70M+ vehicles with open recalls, packed with insights: timelines, fix status, campaign numbers—everything you need to bring lost customers back. Transform your recall management today @ http://www.cdgrecalls.com 2. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com 3. Siro - Siro helps dealers unlock the full value of every sales conversation. By combining AI with in-person sales tech, Siro captures, analyzes, and activates showroom interactions so managers and reps can make smarter decisions, faster. Learn more at https://www.siro.ai/ Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ Topics: 00:22 How will Series B funding help? 01:29 What inspired Jake's sales journey? 04:14 Cero: Google Analytics for showrooms? 06:23 Implementing Cero in dealerships how? 13:35 Overcoming sales team skepticism? 18:39 Fixing fixed ops problems? 19:52 Data insights boost sales how? 21:26 Quantifying Cero's ROI? 35:18 Future of in-person recording? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Buying a car should be exciting—but what if the dealership is playing YOU? Today, I'm going undercover to expose the sneaky tricks car dealerships use to drain your wallet. From hidden fees to financing traps and pressure sales tactics, I'll reveal exactly how these scams work and how YOU can avoid them. Here's the truth: dealerships are experts at making you think you're getting a deal… when in reality, they're stacking on fees, stretching out your payments, and pushing add-ons you don't need.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

Rena Rennebohm, CEO of Empowered Advisor, shares why shops thrive when service advisors put technicians first. With years of experience coaching advisors, Rena explains how stronger collaboration between advisors and technicians leads to better shop culture and performance. She also dives into challenges such as high service advisor turnover, the lack of respect advisors often face, and why she believes nearly 50% of shops are short-staffed at the front.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Rena Rennebohm, Empowered Advisor, rena@empoweryouradvisor.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Taylor Meier of Ohio folk-rock sensation CAAMP joins Andy Frasco for an unforgettable conversation about making it in music without overthinking it. From Athens coffee shops to Columbus arena shows, Taylor shares his band's incredible journey. Episode Highlights: - How CAAMP recorded their debut album in a Ford dealership with a Windex bottle counterweight - The band's philosophy of never using setlists and reading the room every night - Taylor's mentor Jesse Henry - the long-haired folklore figure who taught songs, not scales - Why overthinking kills creativity and how tequila saved their first record - Stories from the road: $700 casino wins and pre-show dice games - The journey from 200 people at Casa Nueva to selling out Columbus's Nationwide Arena - Working with Phil Cook, Waxahatchee, and other North Carolina music legends Website: www.caamptheband.com We're psyched to partner up with Volume.com! Check out their roster of upcoming live events and on-demand shows to enrich that sweet life of yours. Call, leave a message: (720) 996-2403  Check out our new album Growing Pains on all platforms 5/23/25!! Follow us on Instagram @worldsavingpodcast For all things Frasco, go to: AndyFrasco.com Check out our sponsor, Gardenista: https://drinkgardenista.com/

Today I'm joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for retirement – and much more. This episode is brought to you by: 1. Impel - Impel AI helps you drive loyalty with proactive, personalized service outreach that scales seamlessly. From service milestones to recall alerts and tailored incentives, Impel makes service outreach feel more like a concierge service than marketing. With AI-powered service scheduling via text and email—your team can stop managing calendars and focus on delivering exceptional customer experiences. Future-proof your service drive today. Visit @ https://carguymedia.com/40nWpRj 2. OPENLANE – The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com 3. CDG Dealer Consulting - The right tech can make or break your dealership—so don't guess, and don't go it alone. Backed by insights from 500+ dealerships, CDG Dealer Consulting audits your tech stack, recommends the right products and vendors, and secures guaranteed best pricing. Our team then guides rollout and integration, helping you avoid costly mistakes and hit the ground running. Discover dealership tech that actually works @ http://www.cdgdealerconsulting.com Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠http://www.trynomad.co⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠http://www.cdgguest.com⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠ Industry job board ➤ ⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠http://www.cdgguest.com⁠⁠⁠ Topics: 00:07 Key to 52 years in auto? 01:08 How did you overcome early challenges? 05:10 Secrets to bar business success? 09:23 Building a successful dealership how? 18:47 Why are community relationships vital? 33:37 Lessons from 30 years with Packers? 35:06 NFL vs. auto dealership management? 38:31 Overcoming major health challenges? 49:40 Future of the auto industry? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Shoot us a Text.Episode #1129: Today Steve Greenfield joins Paul again as we spotlight the 2025 Automotive News All-Stars, including a few friends of the show. We also talk about some industry icons' new digs. And a new survey shows just how deep Gen AI has made it into your customers' shopping habits.This year's 2025 Automotive News All-Stars spotlight not only industry excellence but also creative vision, resilience, and innovation across every corner of automotive. From digital stardom to strategic investment and relentless dealership growth, here are three stories that stood out — with a few personal shoutouts we just had to include.Grace Kerber and Ben Bushen went from a whiteboard in upstate New York to GM headquarters thanks to their viral mockumentary series "The Dealership." The duo's humor, heart, and authenticity earned them a national audience — and a new role for Grace at GM.Bill Cariss keeps Holman Growth Ventures in the fast lane, securing a minority stake in FM Capital's $240M fund to scale automotive and mobility tech investments. “We are still going to do direct investments...but they are not going to be near the size of the funds that we will own with partners,” he said.Teddy Morse has taken Ed Morse Automotive from 12 stores to over 50 with cowboy boots, Harley-Davidsons, and a deeply personal leadership style. “You can lose the fact that there's a romantic side to this business,” Morse said. “To what we do to help people get their first car; to help people get their dream car.”Whether it's Grace's storytelling, Bill's venture savvy, or Teddy's boots-on-the-ground heart, these All-Stars prove that auto leadership is anything but average.A new player in the inventory sourcing space is making waves as sellmyride brings on a stacked roster of industry veterans. Unlike traditional lead-gen platforms, sellmyride is focused on helping dealers consistently source inventory from private sellers — a move designed to keep vehicles in local markets and out of national players' hands.Chip Perry, founding CEO of Autotrader and former TrueCar chief, has joined sellmyride as chairman, calling it the best dealer-to-public acquisition tool he's seen in 25 years.Steve Greenfield's Automotive Ventures is backing the company as part of a broader raise to support U.S. expansion.Robbie Bezdek, a Cox and iHeartMedia alum, brings marketplace and media expertise to help dealers acquire 50+ units per month from the public.The platform is designed to be “always on,” dealership-branded, and built for consistent private-party sourcing rather than ad hoc lead chasing.“Why shouldn't our clients capture those cars?” Perry said. “That's what we hope, that's what we dream about and that's what we're inspired to do.”A new survey from Omnisend shows just how deeply generative AI has embedded itself in e-commerce habits. Over half of American online shoppers now turnJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Lamborghini America has sued Gold Coast Exotic Imports, a Chicago-based authorized dealership, alleging that the dealer breached its contract by misrepresenting sales and delivering vehicles to unauthorized middlemen—specifically brokers and resellers—rather than bona fide retail buyers.Support us on Patreon for bonus, exclusive content + live stream access https://www.patreon.com/switchcastFor more information on SwitchCast & to submit vanity plates, check out our website: https://switchcast.live/Articles mentioned in this episode:https://chicago.suntimes.com/the-watchdogs/2025/07/29/lamborghini-chicago-dealer-portillo-gold-coast-exotic-imports-scam-millionshttps://ssoreport.com/porsche-ailshttps://ssoreport.com/porsche-1st-half-2025-salesPlease visit our sponsors:https://sheffieldwatches.com/ - mention "SWITCHCAST"https://www.nuts4sticks.com/ - discount code "SWITCHCAST" for 10% discounthttps://switchcars.comhttps://epicvin.com/?a_aid=vvttz3hc9ogvd- the supplemental vehicle history reports you really need. Use our affiliate link!https://solonspine.com/ - Are you crooked? Solon Spine will straighten you out!Follow our socials:https://www.facebook.com/SwitchcarsInchttps://www.tiktok.com/@switchcarsdoughttps://www.instagram.com/switchcars

Today, Kaylee Felio interviews Sheila Pogue, who shares her journey from working in restaurants to becoming a parts manager and eventually transitioning to a vendor role at Dealer OMG. Together, they take on one of the industry's big conversations: why fixed ops is treated like the “redheaded stepchild” of dealerships, and how better marketing, internal buy-in, and creative partnerships can help change that. Sheila draws on her deep boots-on-the-ground experience to share practical strategies for getting buy-in from decision-makers, why being vendor-savvy pays off, and the overlooked potential of accessories and wholesale parts.If you're looking for real talk and actionable ideas to empower your parts team—and maybe a laugh or two about dealership life—this episode delivers. Whether you're on the counter, in the GM's chair, or working to support the automotive world, Kaylee and Sheila's conversation will remind you why the parts department is really the flywheel that keeps the dealership engine running.--------------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

In this episode, we check back in with the executive leadership team at 2025 Dealership of the Year Mazergroup. Starting off with CFO Wally Butler, the Mazergroup shares how the dealership has evolved over the years and how it is facing its challenges head on, from customer experience to developing its team and sales processes.

Today I'm joined by Alan Haig, President of Haig Partners. We dig into why Stellantis and Nissan are still searching for the bottom, which states are commanding the highest blue sky multiples, the drivers behind Carvana's first brick-and-mortar win and more. This episode is brought to you by: 1. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com 2. BizzyCar – CDG's Recall Tracker powered by BizzyCar monitors 70M+ vehicles with open recalls, packed with insights: timelines, fix status, campaign numbers—everything you need to bring lost customers back. Transform your recall management today @ http://www.cdgrecalls.com 3. CDG Recruiting – Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit https://www.cdgrecruiting.com to get started. Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠http://jobs.dealershipguy.com⁠⁠ Dealership recruiting ➤ ⁠⁠http://www.cdgrecruiting.com⁠⁠ Fix your dealership's social media ➤ ⁠⁠http://www.trynomad.co⁠⁠ Request to be a podcast guest ➤ ⁠⁠http://www.cdgguest.com⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠http://www.cdgpartner.com⁠⁠ Industry job board ➤ ⁠⁠http://jobs.dealershipguy.com⁠⁠ Request to be a podcast guest ➤ ⁠⁠http://www.cdgguest.com⁠⁠ Topics: 03:19 Current dealership M&A market outlook? 05:48 Regional market differences? (CA/TX/FL) 11:27 How tariffs impact valuations? 19:40 Will Carvana's new car experiment work? 25:16 Carvana's inventory innovation? 27:36 Public vs private acquisitions? 32:04 Underperforming brand opportunities? 37:12 EVs' impact on dealership values? 41:41 Best consolidation strategies? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Join us on Service Drive Revolution for an informative roundtable discussion about the NEXT impending crisis in the automotive industry! From tariffs to arranged marriages (yes, you read that right!), our expert panel—Chris and Christian, along with coaches Jean, Cliff, Hogie, Vicky, and Fairborz—dive into the challenges facing service departments and dealerships. We reflect on past crises like COVID, the 2008 recession, CDK outages, and even the Ford Pinto gas tank debacle, sharing lessons learned and strategies that separate the winners from the losers.  Discover why adaptability, mindset, and preparation are key to thriving in any storm, and how top performers turn challenges into opportunities. Plus, get a view into our upcoming quarterly virtual meeting, where we'll cover hot topics like The Five Love Languages of Parts, Parts is from Venus, Service is from Mars, and Atomic Habits of the Service Department. Find out which session our panel is most excited about!

In this episode of Service Drive Revolution, Chris and Christian break down the hard truth behind why over 50% of service managers are turned over every year — and it's not what you think. From raw, personal stories of their most personal firings to a detailed breakdown of industry failures, broken leadership systems, and the lack of real mentorship… this episode will hit home for anyone in the Dealership world. What you'll learn: The real reasons service managers get fired (not just gross profit) Why firing someone never gets easier — even when it's necessary Christian's emotional story about firing a close friend Chris' first-ever firing… as a teenage head "Lot Lizard" How dealerships are failing their managers with outdated systems The 9 big mistakes that cost great leaders their jobs How to fix the turnover crisis and lead with vision and empathy If you've ever laid awake the night before a termination… if you've questioned your own value in your role… if you're tired of being set up to fail — this episode is for you. Want to break the cycle? Chris and Christian share proven leadership lessons that reduce turnover from 50% to under 5%.

Don Higbee didn't grow up chasing trophies he grew up chasing cattle. But somewhere between ranch work in Casper, Wyoming and lining up at GNCC and Baja races, he found a calling that's lasted over two decades.In this episode, Don takes us through his unexpected journey into off-road racing, including key breakthroughs like his runner-up finish at the 2017 Baja 500 and podium at the 2018 Baja 1000. We talk about what it's like juggling family life, dealership ownership, and brutal travel schedules plus the little rituals and road stories that keep it all human.Whether you're a racer, a fan, or someone who just loves a good story about grit and balance, Don's journey proves that you don't need to be flashy to be legendary—you just need to keep showing up.Don't forget to subscribe, share, and follow along for more stories from the world of ATV racing.

In this episode, Dave Anderson, President of Learn to Lead, gives leaders actionable strategies for handling tough situations while earning trust and respect. He shares practical advice on holding even high-performing team members accountable, making confrontation conversational, and avoiding the loss of credibility.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Dave Anderson, Learn to Lead, dave@learntolead.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Today I'm joined by Lauren Wilson Reeves, GM at Wilson Kia. We discuss her path from plastic surgery technician to high-powered GM, the untapped potential of having more women on the sales floor, how her open-door leadership bridges the gap between employees and executives, and more. This episode is brought to you by: 1. Cox Automotive - Omnichannel isn't a buzzword anymore—it's the playbook winning dealers are running. In a world where the buyer journey is more fragmented than ever, the most successful dealers are connecting the dots—online, in-store, and everywhere in between. The result? Smoother deals, faster turnarounds, and serious lift at the bottom line. Nearly 80% of omnichannel dealers are seeing higher close rates, and you can too. Want in? The Omnichannel Dealership—a new guide from Cox Automotive—breaks it all down. Click the link in the show notes below to download it now free @ https://www.coxautoinc.com/retail/omnichannel-dealership 2. DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to http://www.DLRdmv.com/CDG, use code POD30 to claim your free month today. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co⁠ Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠http://jobs.dealershipguy.com⁠ Dealership recruiting ➤ ⁠http://www.cdgrecruiting.com⁠ Fix your dealership's social media ➤ ⁠http://www.trynomad.co⁠ Request to be a podcast guest ➤ ⁠http://www.cdgguest.com⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠http://www.cdgpartner.com⁠ Industry job board ➤ ⁠http://jobs.dealershipguy.com⁠ Request to be a podcast guest ➤ ⁠http://www.cdgguest.com⁠ Topics: 00:23 How balance family and business? 01:06 Current business challenges? 01:58 Why enter car business? 05:33 Best turnaround success story? 06:48 Women in auto industry? 12:38 Motherhood and career balance? 15:12 Earning family business respect? 22:17 Advice for women in auto? 26:52 Building positive work culture? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Today's show features: David Spisak, President/CEO of Disruptive Growth Solutions, LLC Steven Adragna, General Manager at CDG Recruiting This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited investors with $100,000 or more the rare opportunity to invest directly into franchised auto dealerships; the offering can only be made via the Private Placement Memorandum under Regulation 506(c). Led by seasoned operators with deep experience in both dealership operations and fund management, the fund is designed to deliver consistent cash flow and long-term capital appreciation. f you're looking to diversify into this asset class—this is your chance. Check out https://primedealerfund.com/CDG/ to learn more. Disclaimer: This is not an offer to sell or a solicitation of an offer to buy securities. Any investment can only be made through the official Private Placement Memorandum and only by verified accredited investors. Nothing stated here should be considered investment advice. — Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ dealershipguy.com

This Week on the RoadFS PodcastWe're joined by industry veteran Dann E. Williams, Director of Dealership Development at Ceramic Pro, for an in-depth look at their innovative dealership program that enables ceramic coatings, PPF, and window tint to be sold through F&I with re-insurable, compliant warranties—direct to one of 250+ Ceramic Pro Elite Stores. Dan breaks down the White Glove Concierge Program, shares insights from his first four months in the role, and explains why he sees huge value for shops in the Ceramic Pro network.With over 22 years in the detailing industry—from building and selling his own shop to leading high-level dealership initiatives. Dann also opens up about career transitions, business systems, marketing, scaling operations, and personal growth. This conversation is loaded with practical advice and inspiration for everyone from single-operator detailers to elite shop owners.Hosts:Jody Sedrick and Rod PuzeyRoadFS / Detail BookieRoadFS CRM: https://roadfs.comDetail Bookie CRM: https://detailbookie.com

In this VADA Live AI special, host Dan Carrigan interviews Checkered Flag General Manager Michael Wood about the reality of using AI in the dealership. Michael shares his perspective on how to get past the hype of artificial intelligence, and how to augment employees to enhance them by removing meaningless tasks from their workloads.

Lenny Fumarolo shares his journey from working in NASCAR to becoming a Protective Armored Specialist for the United States Secret Service (USSS). He breaks down how others can follow in his footsteps, what daily repairs and maintenance look like in such a high-security role, and how tools, uniforms, and the overall environment differ from typical shops.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Lenny A. Fumarolo, United States Secret ServiceLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Ish sits down with Car Dealership Guy (CDG) — the anonymous Twitter account turned media mogul of the auto industry. What started as a pseudonymous experiment to blow off steam has evolved into a trusted, fast-scaling content empire serving 50,000+ car dealers and generating millions in sponsorship and service revenue. From bootstrapped marketing stunts to becoming the most trusted voice in auto — this is a masterclass in audience-first building, owning a niche, and turning trust into a business moat.In this episode, you'll learn:- How CDG went from tweeting car-buying tips to owning one of the most influential media platforms in auto retail- The $1M+ business model behind newsletters, podcasts, live shows, and service partnerships- Why content velocity and quality matter more than ever in the AI era- His exact strategy for turning followers into customers and sponsors- How his small 6-person full-time team runs 14+ content channels- The real advice car buyers need to know before hitting the dealership- How to scale from creator → media company without losing your voice or visionWhere to Find Yossi: https://www.dealershipguy.com/https://www.linkedin.com/company/cardealershipguyhttps://x.com/GuyDealershiphttps://www.youtube.com/@CarDealershipGuyFollow Ish Instagram X Linkedin Website Subscribe to Internet Empires on YouTube

rivian fighting OHIO for dealership license

We love our Hyundai IONIQ 6 - but when the ICCU (Integrated Charging Control Unit) failed without warning, it turned into a nightmare.In this episode, I share exactly what happened, how the ICCU works and why every IONIQ 6 and IONIQ 5 owner should take this seriously. You'll hear about the breakdown, the poor after-sales experience and how this issue is linked to a wider recall.Whether you already own a Hyundai EV (or any EV for that matter) or are thinking about buying one, this is essential listening.Timestamps:00:00 – Introduction00:42 – What the ICCU does in the IONIQ 603:15 – The failure and being stranded in the road06:08 – Roadside assistance and recovery process08:27 – Dealership experience and frustrations11:04 – Recall details and what owners need to know13:42 – How this has changed my view of Hyundai EV ownership15:55 – Final thoughts and advice for other IONIQ owners

Mike Keene shares an awesome story of how we learn to sell at a VERY young age.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

Jim Oliveri, Parts Director at West Herr Auto Group. With 31 years at the 75-year-old company, he promotes empowerment, operational excellence, and profitability through logistics, people, and metrics. Jim mentors leaders, drives performance via structure and wholesale strategies, and prioritizes local ownership and customer satisfaction. He balances financial success with employee well-being, cherishing their career growth.Jim Oliveri discusses his automotive industry experience, focusing on parts operations, dealership challenges, customer service, inventory management, and fixed operations opportunities. He offers advice for new leaders, emphasizing collaboration and learning. The conversation ends with insights into the evolving automotive industry.--------------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

In this episode of Dealer Talk with Jen Suzuki, we dive into the overlooked powerhouse of the dealership tech stack: the phone. Jen is joined by Keri Cohen and Josh Desmond of CallRevu for a no-fluff conversation about turning every ring into real revenue. Together, they unpack how top-performing dealerships are using phone intelligence—not just to monitor calls—but to increase revenue, improve customer experience, and align marketing, sales, and service like never before. We get into the whole thing!  Why the phone is still the most valuable (and ignored) revenue channel How call quality—not just quantity—impacts ROI and customer loyalty Ways dealers are using voice data to optimize campaigns and messaging Real examples of collaboration between marketing and the showroom What a connected, revenue-driven tech stack should actually look like How human coaching and accountability amplify what the tech delivers If you're tired of missed opportunities, misaligned messaging, or mystery shopper reports that go nowhere—this episode gives you the intel, strategy, and next steps to finally rethink your phones and start driving results.

The automotive industry is undergoing a profound transformation that's reshaping how we think about careers in vehicle repair and maintenance. Gone are the days when becoming a mechanic simply meant learning from your dad in the garage. Today's automotive technicians need sophisticated computer skills alongside traditional mechanical aptitude.Hugh Mann from Houston Community College joins us to discuss the evolving landscape of automotive education and the lucrative career paths available to those with proper training. "You almost feel like you gotta have an IT degree to work on them sometimes," Hugh notes when discussing modern vehicles with their complex sensors and driver-assist features. Dealerships are competing fiercely for qualified technicians, driving up wages and improving working conditions - including the increasingly common air-conditioned repair shops replacing the sweltering environments of years past.One particularly fascinating insight reveals how HCC structures their educational programs to accommodate different career aspirations. Students can complete certificates in as little as two semesters or pursue associate degrees that open doors to management positions later in their careers. The diesel and heavy equipment specialties often command higher salaries than traditional automotive paths, with different pay structures that appeal to those seeking more predictable income.Beyond the educational discussion, we explore creative ways car enthusiasts are repurposing automotive components. Jeff shares fascinating examples of BBQ grills crafted from engine blocks, rims, and even entire vintage cars - each telling a story about automotive passion extending beyond the road. Marrs rounds out our journey with unique driving destinations around San Antonio, from the spectacular emergence of 15 million bats at Bracken Cave to the quirky Toilet Seat Art Museum created by a former plumber. Whether you're considering a career change, looking to understand the future of automotive repair, or simply love unique car culture stories, this episode offers valuable insights into how vehicles continue to shape our lives in unexpected waysBe sure to subscribe for more In Wheel Time Car Talk!The Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time car talk any time? In Wheel Time is now available on Audacy! Just go to Audacy.com/InWheelTime where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Podcast and check out our live multiplatform broadcast every Saturday, 10a - 12noonCT simulcasting on Audacy, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Podcast can be heard on you mobile device from providers such as:Apple Podcasts, Amazon Music Podcast, Spotify, SiriusXM Podcast, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox, YouTube Podcast and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Mike Keene from Chameleon Limited addresses the fear many of us have of confronting the unknown...even when it's critical to our careers.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

Darrin Barney shares his journey from running a family-owned shop with his brother to becoming CEO of Elite Worldwide. He talks about the early struggles of building a profitable business and the importance of having the right team in the right roles. Darrin also opens up about buying the company that changed his life and how he now helps shop owners build more successful businesses—and better lives.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Darrin Barney, Elite Worldwide, d.barney@eliteworldwide.comLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Cultivating a workforce of steady promotions and systematic creation of top level employees is entirely possible! Listen to Mike Keene from Chameleon Limited explain.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

In this episode of GarageCast, we explore how consistency drives dealership success—from customer experience to team accountability. We highlight key systems like dealership tours and F&I menus, and why being consistent, even if imperfect, is better than being unpredictable.

Mike Keene explains how bad software can crush a dealership.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

Today Nicole sits down with Yossi Levi—aka Car Dealership Guy—for a no-fluff breakdown of what's really happening in the car market and everything you need to know if you're car shopping. They unpack how the new Liberation Day tariffs are impacting prices, what's still negotiable at the dealership, and whether used cars are feeling the heat, too. Plus, Yossi weighs in on viral tax hacks like the G-Wagon deduction and a new write-off in Trump's latest tax proposal that could save you big. And yes, Nicole asks what he drives—because obviously. Follow Car Dealership Guy This podcast is for informational purposes only and does not constitute financial, investment, or legal advice. Always do your own research and consult a licensed financial advisor before making any financial decisions or investments. All investing involves the risk of loss, including loss of principal. Brokerage services for US-listed, registered securities, options and bonds in a self-directed account are offered by Public Investing, Inc., member FINRA & SIPC. As part of the IRA Match Program, Public Investing will fund a 1% match of: (a) all eligible IRA transfers and 401(k) rollovers made to a Public IRA; and (b) all eligible contributions made to a Public IRA up to the account's annual contribution limit. The matched funds must be kept in the account for at least 5 years to avoid an early removal fee. Match rate and other terms of the Match Program are subject to change at any time. See full terms ⁠⁠⁠⁠here⁠⁠⁠⁠. Public Investing offers a High-Yield Cash Account where funds from this account are automatically deposited into partner banks where they earn interest and are eligible for FDIC insurance; Public Investing is not a bank. Cryptocurrency trading services are offered by Bakkt Crypto Solutions, LLC (NMLS ID 1890144), which is licensed to engage in virtual currency business activity by the NYSDFS. Cryptocurrency is highly speculative, involves a high degree of risk, and has the potential for loss of the entire amount of an investment. Cryptocurrency holdings are not protected by the FDIC or SIPC.  *APY as of 6/30/25, offered by Public Investing, member FINRA/SIPC. Rate subject to change. See terms of IRA Match Program here: public.com/disclosures/ira-match.

Let's ditch the "you make it or you don't" hiring and training policies and lead with intent! Inspire growth, eliminate fear, and embrace the unknown.Mike Keene with Chameleon Limited joins the show and we talk high-level knowledge:✅ Reward success and coach failure✅ Hustle can be taught with honest feedback✅ Teach the momentum theoremNo more active managing the bottom 20% of employees. Today we talk about efficient time-saving hiring and training techniques in service the allow you to grow your next service manager or fixed ops manager.Drink in this unique perspective and LEVEL UP on this episode of What the Fixed Ops?! podcast!Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

The motorcycle manufacturers' head offices tell us not to worry about the state of dealerships in North America—"Everything's fine, fine fine!" we're told. But if you look around, you see dealerships closing everywhere, and others seeming to be in financial straits. What's going on? Dealers are close-lipped trying to avoid trouble with the OEMs' bigwigs. But Mark Sheffield, who's been working on with dealership insiders for decades, is here to tell us what's really happening in the domain of the dealer. Get the straight information in this second part of a two-parter episode.

Lauren Reinhold, Director of Training & Education at Kirk NationaLease, shares her journey from technician to teacher to leading a technician training and apprenticeship program. She discusses how connecting with students on a personal level helps them succeed, and she breaks down key parts of the program she's building. Lauren also highlights the disconnect between industry and education that's impacting the technician shortage.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Lauren Reinhold, Kirk NationaLease, lauren_reinhold@knl.ccSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

70% of dealership sales staff quit within a year. Why is the auto retail industry bleeding talent? We expose the 5 brutal reasons behind record staff turnover – backed by NADA data.

The dealership space is a bit of an untapped resource in commercial real estate. But property and real estate matters are crucial areas for dealers to watch. That's where Ned Hennessey and the team at Surmount come into play. Surmount is a full-service commercial real estate platform and said it's the only one focused exclusively on auto dealers. Hennessey and his team run the real estate capital markets and advisory programs for several of the top franchised & independent dealers across the country. He joins the Auto Remarketing Podcast to discuss what dealers should be mindful of in property leases, the potential benefits and considerations for sale-leasebacks and what macro trends auto retail should be watching.

When equipment dealers are swamped with service calls and customers waiting on parts, every minute counts. That’s where AI-based tools like Brilliant Harvest aim to step in — not by replacing jobs, but by helping dealerships deliver faster, more efficient support. In this one-on-one interview, Shaun Haney of RealAgriculture speaks with Remi Schmaltz, founder and... Read More

In this episode, we have what was likely the last interview with Bob Mazer, president of Mazergroup, who died on July 6, 2025, nearly one month to the day of when this interview was recorded. I was lucky enough to interview Bob back in January for the Farm Equipment Dealer Hall of Fame and then again in June for the Dealership of the Year story. I'm blessed to have had the opportunity to get to know and learn from him. He was a well-respected dealer and leader both in the industry and his community and will be dearly missed.

In this episode of The Independent Dealer Podcast, the boys reveal the personal perks of owning a dealership—from credit card hacks to summer travel tricks, and how to make your business work for your lifestyle.If you're not taking advantage of these benefits… you're leaving money (and vacations) on the table.#DealerLife #IndependentDealerPodcast #CreditCardHacks #TravelPerks #CarDealerTips #LifeOfADealer #BusinessPerksThank you for listening. We hope you learned something new. Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card processing and text communications. Tell them IDP sent you to get 3 free months!https://www.blytzpay.comBuckeye Dealership Consulting for all your education and reinsurance needshttps://www.buckeyereinsurance.comTaxmax for flexibility with your tax returns. Use the code “Podcast2024” for 40% off sign up!https://www.taxmax.comIgnite consulting partners are there to identify problems, create solutions, and help your business thrive!www.ignitecp.com Please subscribe, leave us a review, and share with a friend.Connect with us online:https://www.facebook.com/groups/independentautogrouphttps://www.facebook.com/jlukegodwinhttps://www.facebook.com/sendtojeffwListen to all our episodes on Anchor:https://anchor.fm/theindependentdealerUsed car dealer, independent dealer, automotive, car sales, entrepreneur

Today I'm joined by Howard Tenenbaum, President of Keyes Automotive Group. We dive into his 45-year run leading top dealerships, why survivorship bias distorts the industry, how a Tony Award barely cracks his top achievements, why 7 stores keep him busier than 15 ever did and more. This episode is brought to you by: 1. Widewail – Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perfect blend of high tech, high touch. Do more than generate and respond to reviews; use Voice of the Customer AI to gain insight into what's making your customers happy and what's not. Put your best foot forward with great reviews - because customers buy from those they know, like, and trust. 2,000,000 reviews managed and counting. Ready to see the difference? Visit @ http://www.widewail.com to book your live demo today! 2. Cars Commerce The platform to simplify everything about buying and selling cars. Learn more @ https://www.carscommerce.inc/ 3. Nomad Content Studio - Most dealerships still get social media wrong—ignoring it, posting boring inventory photos, or handing it off to someone without a plan. Meanwhile, the dealer down the street is pulling millions of views and closing real car deals. That's where Nomad Content Studio comes in. They're the team behind dealers like Paragon Honda, Benzs & Bowties, and EV Auto. Nomad trains your videographer, guides what to film, then edits and posts across every platform for you. Want your dealership to be next? Head to http://www.trynomad.co and book a call. Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 00:28 How did Howard enter car business? 02:32 Consulting value for dealerships? 05:49 Private vs public dealership pros? 07:46 Surviving economic downturns how? 11:48 Tech vs people in auto? 19:06 Biggest threats to car industry? 26:26 Why sell dealerships now? 33:06 Becoming top Porsche dealer how? 40:39 Solving auto business challenges? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today's show features: Alex Lawrence, CEO fo EV Auto Michael Oz, Owner of DriveOz.com Don Hall, President of Virginia Automotive Dealers Association This episode is brought to you by: OPENLANE – The world's best online dealer marketplace for used cars. This August, OPENLANE is spinning up an entire month of excitement with DealerFest 2025. The more you buy and sell, the bigger prizes you earn. Never used OPENLANE before? New dealers can earn up to $2,500 in credits. Learn more at openlane.com/dealerfest. Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ dealershipguy.com

Today's show features: Jeff Swickard, CEO of Swickard Group Glenn Lundy, President of 800% Elite Automotive Club This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural conversations for sales, service, and support. She handles everything from car shopping to appointment scheduling in multiple languages, while integrating with your systems. Never miss another lead. Visit ⁠https://carguymedia.com/3GIt5hO⁠ to get started. Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ dealershipguy.com

Welcome to Industry Spotlight—a focused series hosted by Sam D'Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today's automotive market. Today, Sam sits down with Paul LeBlanc, Service Director at Longo Toyota, and Derek Simonds, Executive VP Automotive at Numa. This episode is brought to you by: Numa - In the world of dealerships, service is everything — but it's also where everything breaks down. Missed calls, unreturned voicemails, and long hold times are the leading causes of low CSI, poor customer retention, and cost dealers millions in revenue per year. That's where Numa comes in — an AI communication platform for dealerships. Numa AI Agents answer 100% of missed calls, book appointments, deliver repair updates, automate operational tasks, and—perhaps most powerfully—coach service teams to be sharper, faster, and more responsive. CDG Listeners: Try Numa risk-free with an exclusive 30-day satisfaction money-back guarantee. Visit numa.com/cdg.  Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠ Topics: 02:07 How big is Longo Toyota? 03:46 Best strategies for hiring technicians? 07:05 How AI improves customer communication? 10:31 AI's role in customer experience? 14:37 Biggest AI adoption challenges? 17:32 Measuring AI's financial impact? 22:12 Detecting customer issues faster? 25:41 Customizing AI for dealerships? 30:04 Addressing AI security concerns? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Get 30% off your next mattress from Brooklyn Bedding at https://rvmattress.com/rvmiles with code RVMILES In this episode, an update on the devastating floods in Texas, which have led to over 130 fatalities and significant damage to RV parks. I cover the wildfire damage at the Grand Canyon and Black Canyon of the Gunnison National Parks, significant vehicle recalls from GM, Ford, and RAM, and a tornado that hit the Davenport, Iowa Camping World dealership Help victims of the Texas Hill Country floods: https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201 Help campgrounds affected by the floods: https://www.gofundme.com/f/aid-for-texas-hill-country-disaster-relief Operation Spark Arrest on Facebook: https://www.facebook.com/people/Operation-Spark-Arrest/61578181135824/ Get RV Miles HOMECOMING tickets and info here: https://rvmiles.com/homecoming/ Get your FREE MONTH of Mile Marker Membership at https://rvmiles.memberful.com/checkout?plan=96363 with code RVMILES.  Subscribe to the RV Miles Podcast Channel: https://www.youtube.com/RVMilesPodcast.  ****************************** Connect with RV Miles:  RV Miles Facebook Group: https://www.facebook.com/groups/rvmiles Shop the RV Miles Amazon Store: https://www.amazon.com/shop/rvmiles RV Miles Mailing List: https://rvmiles.com/mailinglist Mile Marker Membership: https://rvmiles.com/milemarkers

In this episode of GarageCast, Sam and Tony share their recent car-buying experiences—and it's more than just a story about switching rides (again). From tech-savvy search tools to seamless customer service, Sam and Tony contrast the automotive buying experience with the powersports world, revealing powerful takeaways for dealers. Hear how one salesperson's next-level service set a new standard—and why powersports and marine dealers must step up in key areas like transparency, follow-up, and online presence. Tune in for a candid, eye-opening look at what today's buyers expect.

We review the new 2025 Toyota 4Runner TRD Pro (and compare it to the Ranger Raptor, Wranger, and Bronco); Zack shows off the progress of his custom interior; take a look at Mercedes new electric super sedan (and the media event that debuted it); and answer Patreon questions including:   How expensive is new air suspension?   Can I make my old 5 series handle like a brand new car?   When do you choose character over reliability?   How cheap should an Alfa Giulia be before you buy one?   Convincing your mom to race cars   The best explosion we've ever seen   Gas, steam, or electric?   Is a Corvette E-ray the best used 4-season car?   Dealership vs private seller: what do you do?   How should OEMs pivot?   And more!Recorded July 2, 2025 Houston Tickets: https://www.eventbrite.com/e/the-smoking-tire-one-of-the-worlds-biggest-car-podcast-coming-to-houston-tickets-1439944967159?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl Dallas Tickets: https://www.eventbrite.com/e/the-smoking-tire-one-of-the-worlds-biggest-car-podcast-coming-to-dallas-tickets-1447301911979?aff=oddtdtcreator IQ BarAnd right now, IQBAR is offering our special podcast listeners twenty percent off all IQBAR products, plus get FREE shipping. To get your twenty percent off, text SMOKINGTIRE to 6400. Text SMOKINGTIRE to 6400. SmallsGet 35% off Smalls plus an additional 50% off your first order by using my code TIRE at smalls.com New merch! Grab a shirt or hoodie and support us! https://thesmokingtireshop.com/ Want your question answered? To listen to the episode the day it's recorded? Want to watch the live stream, get ad-free podcasts, or exclusive podcasts? Join our Patreon: https://www.patreon.com/thesmokingtirepodcast Use Off The Record! and ALWAYS fight your tickets! For a 10% discount on your first case go to https://www.offtherecord.com/TST #cars #comedy #podcast Instagram:https://www.Instagram.com/thesmokingtirehttps://www.Instagram.com/therealzackklapman Click here for the most honest car reviews out there: https://www.youtube.com/thesmokingtire Want your question answered? Want to watch the live stream, get ad-free podcasts, or exclusive podcasts? Join our Patreon: https://www.patreon.com/thesmokingtirepodcast Use Off The Record! and ALWAYS fight your tickets! Enter code TST10 for a 10% discount on your first case on the Off The Record app, or go to http://www.offtherecord.com/TST. Watch our car reviews: https://www.youtube.com/thesmokingtire Tweet at us!https://www.Twitter.com/thesmokingtirehttps://www.Twitter.com/zackklapman Instagram:https://www.Instagram.com/thesmokingtirehttps://www.Instagram.com/therealzackklapman