Podcasts about dealerships

Porsche 963 Street-Legal Reveal at Le Mans Porsche is set to unveil a street-legal version of the 963 Hypercar during the 24 Hours of Le Mans in June. This exclusive project echoes the legendary 917/30 road car, celebrating 50 years since its creation. Discussion: What does this mean for the Porsche collector market? Where does this car fit in the modern hypercar landscape? Champion Porsche Controversy Co-owner resigns after sending an antisemitic text to a customer. Recap of previous scandals: past VP of sales took deposits for non-existent allocations, misappropriating funds. Thoughts on dealership culture, ethics, and the impact on Porsche's reputation. Tariff Turbulence: Porsche's Price Hikes and Market Moves 25% tariffs on imported vehicles and parts are causing Porsche to hold cars at US ports and ship fewer units. New 911 Carrera price up to $129,950—an $8k increase. Corvette Z06 now looks like a bargain in comparison. Discussion: How will tariffs impact buyers, dealers, and Porsche's financial outlook? Will some buyers be priced out, or will demand remain strong for rare models? Collector & Auction Corner 1997 Porsche 993 GT2 R Shell at Auction Rare GT2 R shell with a storied racing past, including ties to Klaus Abbelen and Sabine Schmitz. Expected to fetch $500k–$800k despite being just a rolling shell. Porsche's Financial Outlook & Potential Heritage Sales Porsche is forecasting a €1 billion loss over the next few years. Could Porsche sell off rare race cars or heritage assets if finances worsen? Discussion of historical precedents and the possible impact on the collector market. Community & Listener Q&A Ruckus Recap & 964 Market Update Quick update on recent events and the current state of the Porsche 964 market. Industry News & Trends Porsche Penske Racing Success Porsche Penske's 1-2 finishes at Sebring highlight the versatility of the 963 platform. What does this mean for Le Mans and the broader racing program?2 992.2 Turbo Hybrid Confirmation Official confirmation of the 992.2 Turbo hybrid and discussion on the future of the 911 lineup. Final Thoughts Porsche's Le Mans reveal and ongoing collector car activity reinforce its motorsport DNA. Dealership scandals and tariff challenges highlight ongoing risks for the brand. Open discussion: What do these developments mean for Porsche owners, collectors, and enthusiasts? Thanks for listening to P-Car Talk! For more, join the Pcar Club at Patreon.com/pcartalk and check out our YouTube channel for exclusive content.

This episode was recorded during a time of uncertainty — but the ideas shared here are still solid today.In this throwback conversation, Jacob Berry talks with Jared Burt (founder of TUFR Tech and former dealer/OEM leader) about 10 strategic changes dealerships should adopt — not just in a crisis, but to future-proof operations.

This throwback episode features a powerhouse conversation with Bobby Whitney, owner of Progressive Powersports — one of the most respected dealership groups in the industry.Recorded in 2019 but still

Today is Thursday, May 15. Here are some of the latest headlines from the Fargo, North Dakota area. InForum Minute is produced by Forum Communications and brought to you by reporters from The Forum of Fargo-Moorhead and WDAY TV. For more news from throughout the day, visit InForum.com.

In this conversation, Brett McCollum interviews Thomas Lehmann, who shares his journey into the real estate industry, particularly focusing on manufactured home dealerships. Thomas discusses his early experiences in real estate, the importance of family, and how he transitioned from flipping houses to focusing on manufactured homes. He emphasizes the need for efficiency in processes, the significance of understanding the market, and the role of a strong team in achieving business goals. Thomas also highlights the importance of serving a need in the housing market and his future plans for growth in the business.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this webinar recording, WrenchWay and ASE introduce the School Assist All-Star Awards—a new program recognizing schools and shops making a real impact in promoting automotive and diesel careers. David Johnson, President & CEO of ASE, joins WrenchWay Co-Founders Jay Goninen and Mark Wilson to talk about the award criteria, the importance of strong school-shop partnerships, and how these relationships support shop retention and recruitment.View the Webinar Video Learn More About School AssistAbout Our Guests:David JohnsonPresident & CEO, ASEMark WilsonPresident & CEO, WrenchWaySponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

Send us a textEmail Lennie at lennielawson2020@gmail.com

This isn't another how-to-fix-a-car video.This is how to fix yourself in the trade before the trade breaks you.In this Wrench Turner's Podcast compilation, five technicians and leaders drop hard-earned wisdom, not about tools, not about pay plans, but about mindset, ownership, growth, and survival in the bay.

In this vAuto podcast, general manager Bill Stanley of the North Dakota-based Ryan Family of Dealerships details his experience working with vAuto's development team to create a better, faster way of assessing and addressing rooftop-level performance. Stanley also outlines why he expects his team will be “rocking and rolling” this summer, despite the risks of less favorable market conditions due to tariffs and other factors. Hear how Stanley uses a new enterprise-level dashboard to reduce discounting to an average of $150, zero in on pricing, people or process issues that need attention, shave hours of time he previously spent to compile performance reports and strengthen the group's 60 percent Look to Book average to maintain a balance between sales and stocking levels.

Happier Cars promises to sell your car for a commission...But an ITV News investigation has found at least 50 people have been left out of pocket and a car. The used car dealership is accused of stealing £740k from their customers. Police in London and Essex have now launched investigations relating to Happier Cars in Harlow, but will these customers ever get their money back? Kaf Okpattah tells Lucy Watson what you need to know.

Send us a textKeywordsTesla, Cybertruck, EV market, stock prices, sales decline, inventory issues, competition, lemon law, consumer sentiment, electric vehicles, Electric Vehicles, Tesla, EV Adoption, Market Disruption, Consumer Experience, Dealerships, Hybrids, Cybertruck, Automotive Industry, Future of TransportationSummaryIn this conversation, Adam and John discuss the current state of Tesla, focusing on the challenges the company faces, including declining sales, the struggles of the Cybertruck, and the broader implications for the EV market. They explore consumer sentiment towards Tesla, the impact of Elon Musk's actions on the brand, and the competition from other EV manufacturers. The discussion also touches on inventory issues, the potential for lemon law claims, and the infrastructure challenges that still exist for electric vehicles. In this conversation, John and Adam explore the evolving landscape of electric vehicles (EVs), focusing on the challenges and opportunities presented by the market. They discuss the cracks in the foundation of consumer belief in EVs, the dealership experience, and the disruption caused by Tesla's direct-to-consumer model. The conversation also touches on the controversy surrounding EV adoption, the future of hybrids versus fully electric vehicles, and the polarizing nature of the Cybertruck. Ultimately, they reflect on Tesla's path forward in a rapidly changing automotive industry.TakeawaysTesla's revenue decreased by 9% in Q1.The Cybertruck missed its sales goal by 84%.Tesla is facing significant consumer backlash.Inventory issues are causing financial strain for Tesla.The resale value of EVs is declining rapidly.Tesla's stock is rising despite operational challenges.Elon Musk's focus on other ventures is affecting Tesla's brand.Competition in the EV market is increasing significantly.Lemon law claims are becoming a consideration for unhappy Tesla owners.Infrastructure for EVs is still lacking. Consumer belief in EVs is still developing.Tesla's direct-to-consumer model disrupts traditional dealerships.The Cybertruck is a polarizing vehicle in the market.Dealerships face challenges in consumer competence and experience.Hybrids may be the best alternative to ICE vehicles currently.Tesla's market position is influenced by government incentives and credits.The future of EVs depends on infrastructure and consumer readiness.Charging times for EVs are improving but still present challenges.Tesla's backlog of cars raises questions about market demand.The automotive industry is undergoing significant changes with EV adoption.TitlesTesla's Rollercoaster Ride: Challenges and ChangesThe Cybertruck Conundrum: Sales and SentimentTesla's Inventory Crisis: What It Means for the FutureSound Bites"Tesla is a wild ride right now.""Their revenue overall decreased by 9%.""The car did nothing. Innocent victim.""EVs aren't for everybody.""Imagine nuking $30 in equity in a car.""The allocations are what eat us up.""The Cybertruck is very polarizing."Chapters00:00Tesla's Current Landscape02:58Sales Decline and Market Challenges06:03Cybertruck's Struggles and Consumer Sentiment09:07Inventory Issues and Lemon Law Considerations12:01Competition in the EV Market14:54Daily Use and Infrastructure Concerns18:36The EV Landscape: Cracks in the Foundation21:49The Dealership Dilemma: Consumer Experience and Market Disruption25:20Tesla's Direct-to-Consumer Model: A New Era28:23The Controversy of EV Adoption: Backlogs and Market Support the show

In this episode, the final in a series of three segments of the interview, Andy and George Keene discuss the critical aspects of change management within dealerships, emphasizing the importance of leadership commitment, the impact of tariffs, and the potential of AI in training and sales. They explore the tools necessary for success in the dealership environment and provide insights into the future of the farm equipment industry, highlighting the need for consolidation and proactive customer engagement.

This episode is all about solving real dealership problems—right from the service lane. I sit down with my longtime friend and mentor, Ken Hicks, Dealer Principal at Rivera Toyota and Mariano Rivera Honda, who shares how he tackled major fixed ops pain points by building his own software—Retention 360—a tool designed to drive loyalty, increase service-to-sales conversions, and help advisors win. > https://retention360.info/ Ken started as a salesperson and rose to become a partner alongside Yankees legend Mariano Rivera. Over the years, he saw too many missed opportunities in the service department: No process to follow up on declined service work No TO when customers said “no” to repairs Weak communication between BDC, service, and sales teams Lack of personalization and preparation before client visits No recognition of customer loyalty level at check-in Undertrained advisors struggling to convert service traffic into car deals So, what did Ken do? He built his own tool. He developed software that identifies loyalty levels, tracks declined services, pinpoints advisor weaknesses, and gives teams everything they need to turn service clients into lifelong dealership customers. He even tied incentives and a triple-pay structure to service-initiated car deals. Now, he's giving YOU access—free for 90 days. We talk about his team's exact process: Reviewing customer records before the appointment Matching loaner vehicles based on sales potential Creating warm handoffs between service and sales Proactively calling service clients with equity or loyalty triggers Training advisors to read the CRM like a playbook If you're ready to stop leaking opportunity in service and start creating real retention, check this one out! Dealer Talk with Jen Suzuki Podcast |

Can your dealership pass this audit? | Down Payment the Podcast for Used Car Dealers S4 E22There is a compliance requirement you may not have heard of but it applies to your dealership! Can your dealership pass this audit? Don't miss an episode! Subscribe to Down Payment now!Visit all our sites at YouTube - @DownPaymentPodcastYouTube - @cardealeru5061X - @DownPaymentPodInstagram - @DownPaymentPodcastDon't forget to like and subscribe!

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler discussing used cars joined by the Founder of View4You, Malcom Cavie to also discuss the dealerships’ secrets and lies… the things they say about cars that are not true – about the model, and the spec in particular – and what you can do about that. 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg based talk radio station 702 every weekday afternoon. Relebogile brings a lighter touch to some of the issues of the day as well as a mix of lifestyle topics and a peak into the worlds of entertainment and leisure. Listen live weekdays from 13:00 to 15:00 (SA Time) https://www.primediaplus.com/702/702-afternoons-with-relebogile-mabotja/audio-podcasts/702-afternoons-with-relebogile-mabotja Thank you for listening to a 702 Afternoons with Relebogile Mabotja podcast. All the interviews are available on Primedia+ Catch-up https://www.primediaplus.com/702/702-afternoons-with-relebogile-mabotja/ Subscribe to the 702 and CapeTalk daily and weekly newsletters https://www.primediaplus.com/competitions/newsletter-subscription/ Follow us on social media: 702 on Facebook: www.facebook.com/TalkRadio702   702 on TikTok: www.tiktok.com/@talkradio702  702 on Instagram: www.instagram.com/talkradio702  702 on X: www.x.com/Radio702  702 on YouTube: www.youtube.com/@radio702  See omnystudio.com/listener for privacy information.

Colton Medlin reveals how his experience as a Ferris Mowers sales rep paved the way for launching his own dealership in Newton, NC—selling top-tier equipment, servicing the community, and chasing the dream of building a mower empire from the ground up.

Darin Damron, SE Regional Vice President at Jasper Engines & Transmissions, is back to share what he's seeing from the highest-performing shops. He highlights the common traits these shops share—like their commitment to continuous learning, focus on hiring and keeping the right people, and putting people first. Darin also covers valuable training resources and materials every shop owner and manager should have on their radar.Check out the full video version of the podcast on YouTube!Shop Owner & Manager Training Resources:Jasper Shop Owner Success Series by Elite WorldwideThe Cross-Check Method by Aaron ClementsSouthern Automotive Service Association's Pit Stop Power Boost ClassAbout Our Guest:Darin DamronSE Regional Vice President, Jasper Engines & TransmissionsDarin.Damron@jasperengines.comSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Help Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with School Assist, powered by WrenchWay & ASE.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok

Jacqueline Jasionowski explains how video MPI creates trust with potentially skeptical clients.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

This week on The Golden Wrench Podcast I sit down with Roger Gutierrez. Roger and I discuss developing new technicians, dealership culture, how to handle tariffs in fixed ops and more! For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

TOP STORIES - Miami-Dade car dealership owner gunned down by brother in triple shooting; Lawmakers end Hope Florida charity probe without hearing from key players; South Florida man accused of stealing coworker's nude photos from her cellphone; More unmarked graves detected at Tropicana Field; Pinellas Park woman throws pizza at boyfriend, gets charged with battery.

Ashleigh Norton explains what "dirty data" is and how Blink AI actively works within a DMS to eliminate it.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

On this episode of Connected, host Greg Uland sits down with Inga Maurer, Senior Partner at McKinsey & Company. Inga leads McKinsey's work with dealerships, aftermarket players, and OEMs, keeping her very plugged into the automotive ecosystem. She also recently co-authored an article titled "Boosting auto sales productivity: A playbook for excellence," and as soon as Greg read it, he wanted to have her on Connected to pick her brain on the topic of dealership efficiency. Together, the two of them dig into the information in her article and dive deeper into topics like: -AI as a means of boosting productivity and efficiency. -Taking an end-to-end view on customer profitability. -How new tariffs might impact the industry.

Dave Perry talks about the inspiration for the work Blink AI does with dealerships and how they seek to solve core issues rather than small symptoms.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

As an active participant in the development of AI since the 80's, Dave Perry has a lot of knowledge to share about its origins.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

Dimitris Psillakis, the president and CEO of Mercedes-Benz USA, joins the podcast to talk tariffs and the big Manhattan dealership opening this week in New York.See omnystudio.com/listener for privacy information.

On today's show we are joined by Car Dealership Guy and David Hochberg to discuss how Tariffs affect buying a car and a home.You can find every episode of this show on Apple Podcasts, Spotify or YouTube. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/thedogwalk

A Dress Code for Dealerships | Down Payment the Podcast for Used Car Dealers S4 E18Don't miss an episode! Subscribe to Down Payment now!Visit all our sites at YouTube - @DownPaymentPodcastYouTube - @cardealeru5061X - @DownPaymentPodInstagram - @DownPaymentPodcastDon't forget to like and subscribe!

Leadership in the Dealership — with Kurt Von Ahnen

In this week's episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams, get the secrets to success from special guest Hayden Hicks, President of Jerry Hunt Supercenter.  "I remember walking outside and clenching my knuckles... my kids will never know this life." - Hayden Hicks Hayden shares insights into the remarkable success of his dealership group and the specific strategies for achieving high sales volumes! Hayden discusses his team's approach to vehicle acquisition, customer service, and fostering a strong dealership culture; and emphasizes the importance of a value-driven, community-focused mindset in transforming Jerry Hunt Supercenter into a top destination for car buyers in North Carolina. "I want to out serve, out care, my competition. If you are ignoring AI, you will be left behind" - Hayden Hicks The conversation covers a wide range of topics essential for dealership leadership, including effective desking techniques, the role of lifelong learning, and the use of technology. Hayden articulates the necessity of viewing the dealership's BDC as the new digital showroom, advocating for innovative customer engagement approaches. Emphasizing the power of digital marketing and social media presence, Hayden illustrates how developing robust content strategies can drive customer interest and loyalty, positioning Jerry Hunt Supercenter as a market leader in used car sales!   Key Takeaways: ✅ Vehicle Acquisition Expertise: Hayden Hicks reveals strategies for obtaining inventory, including utilizing a specialized Vehicle Buying Center and leveraging team efforts to secure the best deals. ✅ Servant Leadership: Hayden underscores serving customers and the community, ensuring that all dealership interactions reflect the values of respect and appreciation. ✅ Digital Showroom Approach: The importance of leveraging technology and maintaining a strong BDC presence to meet the evolving needs of modern car buyers. ✅ Content and Social Media Strategy: Developing engaging and informative content to build an audience and drive dealership recognition at local and broader levels. ✅ Continuous Learning and Adaptation: Hayden Hicks prides himself on being a lifelong learner, consistently seeking opportunities to enhance dealership operations and team performance.     About Hayden Hicks Hayden Hicks is the President of Jerry Hunt Supercenter, a top-performing independent dealership group in North Carolina. With a background deeply rooted in the automotive industry, Hayden Hicks advanced through various roles, from sales manager to desk manager, finance director, and general manager, before stepping into his current leadership position. Known for his expertise in desking and strategy in vehicle acquisition, Hayden drives the organization's success with a focus on service excellence and community engagement.       Accelerating Success in Automotive Sales: Insights from the Millionaire Car Salesman Podcast Key Takeaways Servant leadership and a focus on community impact can transform the traditional car sales experience, particularly in independent dealerships. Robust CRM and data management are vital to leveraging existing customer relationships and optimizing dealership operations. Harnessing AI and innovative technologies can significantly enhance customer engagement and streamline dealership processes.     A New Approach to Car Sales: The Value of Servant Leadership In the latest episode of the Millionaire Car Salesman Podcast, Hayden Hicks, President of Jerry Hunt Supercenter, discusses shifting paradigms in independent car dealerships by embracing servant leadership. This approach, which prioritizes the well-being of employees and customers, aims to dismantle the stigma often associated with independent dealerships. Reflecting on his upbringing in the automotive industry, Hayden emphasizes the importance of gratitude and service. "I understand as an independent car dealership that we are already starting from behind in a customer's perspective," he notes. This perspective has led him to inculcate a culture that goes beyond mere transactions. Jerry Hunt Supercenter strives to offer a remarkable customer experience, asserting that purchasing a car is one of the most significant financial undertakings for many. The broader implications of this servant leadership approach are profound. By fostering an environment where employees are motivated to serve and innovate, independent dealerships can dramatically improve customer satisfaction and loyalty. This model not only challenges traditional views but sets a new standard for client-focused service in the automotive industry. CRM and Data Management: Mining Gold in Customer Relations A critical game changer for Jerry Hunt Supercenter has been their strategic use of CRM tools, notably Promax, to enhance customer relations and dealership operations. As Hayden mentions, "We have around 150,000 people in our database… it's like a gold mine." This vast reservoir of data enables the dealership to tap into existing customer relationships effectively and drive repeat business. Hayden acknowledges the importance of a CRM specialist: "We have a person on site that used to work for Promax, now works for us to ensure that we are following in that footsteps of using the CRM 100% correctly." This dedicated focus ensures that the CRM is leveraged to its full potential, optimizing both sales strategies and customer engagement. For dealerships looking to innovate, the lesson here is clear: efficient data management can be the key to unlocking substantial business growth. By understanding and anticipating customer needs through detailed data analysis, dealerships can craft personalized experiences that create lasting loyalty and drive sales. Embracing AI and Technology: Revolutionizing Engagement and Operations The podcast underscores a forward-looking approach to integrating AI and technology into dealership operations. Hayden articulates how Jerry Hunt Supercenter plans to incorporate AI solutions like Podium, emphasizing the critical role of engagement: "We are going to initiate it in the beginning to help our agents interact… until engagement happens." In today's competitive market, AI tools can significantly improve engagement rates, which have traditionally hovered at a mere 6-8% for phone calls. AI's ability to provide instant responses and streamline after-hours interactions can bridge the gap between dealerships and potential buyers, making customer engagement more efficient and impactful. The transformative potential of AI in automotive sales is immense. By embracing these technologies, dealerships can not only improve their responsiveness and customer satisfaction but also gain a competitive edge in an increasingly digital landscape. Jerry Hunt Supercenter: A Vision for the Future Hayden Hicks' leadership philosophy at Jerry Hunt Supercenter offers a detailed blueprint for any dealership aiming for substantial growth and innovation. By nurturing a culture of service, strategically utilizing CRM data, and integrating cutting-edge AI technology, the dealership has carved out a leadership position within the industry. The dealership's commitment to a holistic and forward-thinking business model reflects a dedication to progress and customer-centricity. As Hayden ambitiously states, "Our goal is to have a thousand cars every single month… to continue to serve our customers at a high level." Jerry Hunt Supercenter is not just competing in a challenging market; it's paving the way with innovative practices that emphasize empathy, efficiency, and excellence. For industry leaders and dealerships everywhere, Hayden Hicks' insights offer not just practical strategies but a compelling vision of what the future of car sales can and should look like.       Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability. Visit www.nccdirect.com/dealer-synergy to learn more!   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more. Visit www.nccdirect.com/dealer-synergy to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit. Visit www.nccdirect.com/dealer-synergy to learn more!   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login. Visit www.nccdirect.com/dealer-synergy to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

Griffin McGrath of Legends Direct; Bringing the Professional Dealership Mentality to Legends Racing; Debut of the Dallas Kibbe Legends Direct Development Driver Program! The post TMCP# 607: Griffin McGrath of Legends Direct; Bringing the Professional Dealership Mentality to Legends Racing; Debut of the Dallas Kibbe Legends Direct Development Driver Program! first appeared on The Muscle Car Place.

GM's crackdown on an aftermarket CarPlay retrofit sparks another discussion over customer choice, data ownership, and the broader right-to-repair movement. Panelists Dave Ginsburg, Marty Jencius, Jeff Gamet, Brian Flanigan-Arthurs, Eric Bolden, Web Bixby, and Jim Rea criticize GM's control over vehicle customization and note rising EV sales despite backlash. The conversation also briefly looks ahead to Apple's upcoming WWDC, with speculation about new announcements and community events surrounding the developer gathering.  This edition of MacVoices is brought to you by the MacVoices Dispatch, our weekly newsletter that keeps you up-to-date on any and all MacVoices-related information. Subscribe today and don't miss a thing. Show Notes: Chapters: 01:20 GM's Control Over CarPlay and Customer Response. 06:25 The Right to Repair Debate. 09:44 Impact of Tariffs on Vehicle Choices. 18:02 Upcoming WWDC Announcements. 21:16 Insights from Last Year's WWDC Events. 25:06 Anticipating This Year's WWDC Experience. Links: GM cracks down on aftermarket CarPlay retrofit solution https://9to5mac.com/2025/03/21/gm-cracks-down-on-aftermarket-carplay-retrofit-solution/ WWDC 2025 is kicking off June 9 https://sixcolors.com/post/2025/03/wwdc-2025-is-kicking-off-june-9 Guests: Web Bixby has been in the insurance business for 40 years and has been an Apple user for longer than that.You can catch up with him on Facebook, Twitter, and LinkedIn. Eric Bolden is into macOS, plants, sci-fi, food, and is a rural internet supporter. You can connect with him on Twitter, by email at embolden@mac.com, on Mastodon at @eabolden@techhub.social, on his blog, Trending At Work, and as co-host on The Vision ProFiles podcast. Brian Flanigan-Arthurs is an educator with a passion for providing results-driven, innovative learning strategies for all students, but particularly those who are at-risk. He is also a tech enthusiast who has a particular affinity for Apple since he first used the Apple IIGS as a student. You can contact Brian on twitter as @brian8944. He also recently opened a Mastodon account at @brian8944@mastodon.cloud. Jeff Gamet is a technology blogger, podcaster, author, and public speaker. Previously, he was The Mac Observer's Managing Editor, and the TextExpander Evangelist for Smile. He has presented at Macworld Expo, RSA Conference, several WordCamp events, along with many other conferences. You can find him on several podcasts such as The Mac Show, The Big Show, MacVoices, Mac OS Ken, This Week in iOS, and more. Jeff is easy to find on social media as @jgamet on Twitter and Instagram, jeffgamet on LinkedIn., @jgamet@mastodon.social on Mastodon, and on his YouTube Channel at YouTube.com/jgamet. David Ginsburg is the host of the weekly podcast In Touch With iOS where he discusses all things iOS, iPhone, iPad, Apple TV, Apple Watch, and related technologies. He is an IT professional supporting Mac, iOS and Windows users. Visit his YouTube channel at https://youtube.com/daveg65 and find and follow him on Twitter @daveg65 and on Mastodon at @daveg65@mastodon.cloud. Dr. Marty Jencius has been an Associate Professor of Counseling at Kent State University since 2000. He has over 120 publications in books, chapters, journal articles, and others, along with 200 podcasts related to counseling, counselor education, and faculty life. His technology interest led him to develop the counseling profession ‘firsts,' including listservs, a web-based peer-reviewed journal, The Journal of Technology in Counseling, teaching and conferencing in virtual worlds as the founder of Counselor Education in Second Life, and podcast founder/producer of CounselorAudioSource.net and ThePodTalk.net. Currently, he produces a podcast about counseling and life questions, the Circular Firing Squad, and digital video interviews with legacies capturing the history of the counseling field. This is also co-host of The Vision ProFiles podcast. Generally, Marty is chasing the newest tech trends, which explains his interest in A.I. for teaching, research, and productivity. Marty is an active presenter and past president of the NorthEast Ohio Apple Corp (NEOAC). Jim Rea built his own computer from scratch in 1975, started programming in 1977, and has been an independent Mac developer continuously since 1984. He is the founder of ProVUE Development, and the author of Panorama X, ProVUE's ultra fast RAM based database software for the macOS platform. He's been a speaker at MacTech, MacWorld Expo and other industry conferences. Follow Jim at provue.com and via @provuejim@techhub.social on Mastodon. Support:      Become a MacVoices Patron on Patreon      http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:      http://macvoices.com      Twitter:      http://www.twitter.com/chuckjoiner      http://www.twitter.com/macvoices      Mastodon:      https://mastodon.cloud/@chuckjoiner      Facebook:      http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:      http://www.facebook.com/macvoices/      MacVoices Group on Facebook:      http://www.facebook.com/groups/macvoice      LinkedIn:      https://www.linkedin.com/in/chuckjoiner/      Instagram:      https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes      Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

In this enlightening episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley, joined by Dealer Synergy's Director of CRM and Technologies, Jonathan Schrieber, delves deep into the intricacies of Customer Relationship Management (CRM) systems in the automotive industry. The discussion highlights the evolving roles within the dealership environment and the crucial importance of CRM systems as a cornerstone for modern automotive businesses. The episode begins with an exploration of Jonathan's extensive background, emphasizing the value of his varied experience from education to high-ranking dealership roles and through to his tenure at LotPop. "I fell in love with the CRM because you can't hide from it. You either do or you don't." – Jonathan Schrieber Throughout the episode, Sean and Jonathan stress the significance of effectively leveraging CRM systems to ensure dealership success and growth. They explore common shortcomings and strategies for enhancing CRM processes, from setup and employee training to AI integration with tools like Podium AI.  "Information without application is just information. Information with application equals transformation." – Sean V. Bradley Key insights include the necessity of customizing CRM processes to align with dealership specifics, promoting accountabilities such as making CRM usage a condition of employment, and the underutilized potential of CRM in reducing dealership dependency on expensive third-party lead providers. During the conversation, the seamless integration of AI with CRM systems is identified as a vital step towards optimizing customer engagement and dealership efficiency. "The hardest part about this job is just getting customer engagement." – Jonathan Schrieber   Key Takeaways: ✅ The seamless integration of CRM systems with AI holds significant potential to enhance dealership efficiency, especially beyond regular business hours. ✅ Customized CRM processes are vitally important for the unique needs of each dealership, particularly in managing the lifecycle of leads from various sources. ✅ Proficient use of CRM can dramatically reduce unnecessary expenditure on third-party lead services by maximizing existing databases. ✅ Consistent training and management accountability are essential to encourage proper CRM use by employees, enhancing dealership profitability. ✅ Innovative applications of AI within CRM not only streamline dealership operations but also improve customer engagement and management decision-making processes. About Jonathan Schrieber Jonathan Schrieber is a seasoned automotive professional with over 20 years of diverse experience in the industry. Jonathan is a graduate of the NADA University and has held various pivotal roles, including Internet Director and GSM. His career spans several key areas, including sales, service, parts, and management in dealerships, which provided him a holistic understanding of automotive operations! Jonathan currently serves as the Director of CRM and Technologies at Dealer Synergy, where he leads initiatives to maximize dealership efficiency and customer relationship management globally. His expertise has been honed further through a significant tenure at LotPop, where he analyzed and enhanced dealership processes across the country.   Mastering the Art of CRM Integration: Strategies for Automotive Dealership Success   Key Takeaways: Outsourcing and AI integration are pivotal for thriving CRM strategies. Comprehensive CRM training is essential for maximizing dealership potential. CRM is not just a tool but a culture that needs top-down commitment and execution.   Innovative CRM Strategies for Automotive Dealerships The landscape of the automotive industry is rapidly evolving, with customer relationship management (CRM) as a linchpin for success. As dealerships strive to sell more cars, customer engagement remains the hardest part of the job. The introduction of AI and dedicated call centers has revolutionized how dealerships manage leads and customer interactions. Sean V. Bradley, president of Dealer Synergy, underscores the importance of CRM by stating, "One of the biggest challenges that I keep hearing from dealers across the United States is, man, I don't have enough people." Outsourcing is a game-changer in this context. By expanding their operations across three countries, including Belize and the Philippines, Dealer Synergy leverages skilled agents ensuring no customer is left unattended. This operational efficiency not only addresses the perennial complaint of insufficient staffing but also enhances customer engagement through continuous, round-the-clock service. Such strategies allow dealers to focus more on profitable engagements, rather than scrambling to maintain their current workloads. The advent of AI, especially solutions like Podium's AI BDC, amplifies this strategy. Podium's Jerry provides 24/7 lead conversion powerhouses, engaging customers even after hours. "Meet Jerry Podium's new AI BDC. Jerry is a lead conversion powerhouse designed to respond instantly to every incoming lead," offers a practical glimpse into leveraging technology for superior customer management without direct human intervention. Such integrations streamline processes, ensuring a smooth handover to human staff without disrupting customer interaction.   The Importance of Robust CRM Training and Processes While sophisticated tools and AI are invaluable, the human factor remains central to CRM success. Dealerships often overlook thorough training for their teams, leading to suboptimal use of available technology. Jonathan Schrieber, an automotive veteran and Director of CRM and Technologies at Dealer Synergy Global, emphasizes the need for a sound training structure. "I think the hardest part about this job is just getting customer engagement," he echoes, highlighting how a well-trained staff is instrumental in overcoming this challenge. Schrieber's personal journey from the floor of a dealership to overseeing CRM at an executive level underscores the value of comprehensive training and experienced leadership. His background in every facet of the dealership—from driving a parts truck to handling finance—shows how familiarity with all processes enriches CRM strategy and execution. His insight into the importance of analytics ensures that dealership's sales, service, and parts departments align seamlessly, fostering an environment where CRM is not just a database, but a dynamic tool driving meaningful customer interactions. Training should not simply involve checking off a list. Instead, it requires ongoing commitment from all levels of management. "It's not what you preach, it's what you tolerate," a quote from Extreme Ownership as referenced by Schrieber, encapsulates the idea that CRM proficiency must be embedded in the dealership's culture. Overcoming CRM hesitance requires robust leadership that practices what it preaches, making CRM compliance and training a non-negotiable part of dealership operations.   Elevating CRM from Tool to Cultural Cornerstone The successful execution of CRM strategies stretches beyond technology and tools; it requires a paradigm shift in how dealerships perceive CRM. Sean V. Bradley advocates for viewing CRM as fundamental to dealership operations, not just an optional tool. "Information without application is just information. Information with application equals transformation," he states, urging dealerships to transform data into actionable insights. Transitioning CRM from a supportive tool to an operational cornerstone involves aligning AI, human resources, and backend processes. The trifecta approach—human resources, CRM automation, and AI—ensures all dealership functions operate synergistically. When set up correctly, these elements prevent duplicate efforts and ensure smooth customer interactions. Achieving this integration requires a commitment to cleanliness and optimization of existing CRM processes. As Schrieber advises, "The first step…is just clean up and optimize what you do have first." By eliminating redundancies and enhancing process flows, dealerships can fully leverage AI capabilities, ensuring customer interaction fidelity and real-time engagement. Crafting a future-proof CRM strategy in the automotive industry necessitates a blend of advanced technology, diligent training, and a cultural shift in CRM perception. As experts like Schrieber and Bradley illustrate, converting CRM from a task-driven utility to an integral cultural component is crucial. This ensures not only enhanced customer experiences but also maximizes profitability in an increasingly competitive market. Through embracing technology, fostering comprehensive training, and committing to a culture of accountability, dealerships can thrive in the complex ecosystem of modern automotive sales.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!  

If you've ever bought a car from a dealership, there's a good chance it was one of your worst experiences in life. I promise you that this podcast will teach almost everything you need to know about how to never get ripped off at the car dealership again! RussFlipsWhips is one of the most popular automotive content creators on social media and he really shares all the secrets. Check out more of Russ' content here:https://www.tiktok.com/@russflipswhipsSupport the show

Sarah Larson joins Tyler Foggatt to discuss the Tesla Takedown movement, protesting Elon Musk and Donald Trump, along with the political efficacy of targeting an electric-car company and why some protesters are borrowing tactics from the AIDS activist group ACT UP. This week's reading: “Fighting Elon Musk, One Tesla Dealership at a Time,” by Sarah Larson “The Fired Student-Debt Relievers,” by E. Tammy Kim “What Marine Le Pen's Conviction Means for French Democracy,” by Isaac Chotiner “How Donald Trump Throttled Big Law,” by Ruth Marcus “Why Benjamin Netanyahu Is Going Back to War,” by Bernard Avishai To discover more podcasts from The New Yorker, visit newyorker.com/podcasts. To send feedback on this episode, write to themail@newyorker.com. Learn about your ad choices: dovetail.prx.org/ad-choices

Carmakers say sales soared last month as buyers snapped up vehicles in attempts to get ahead of the tariffs President Donald Trump is set to announce later today. Vehicle sales could fall after tariffs are implemented and car prices surge. Plus, U.S. businesses went on a hiring spree in March. How exactly can jobs affect interest rates? We’ll discuss. Then, we’ll look at how London's millennium-old Borough Market has evolved to serve modern tastes.

Carmakers say sales soared last month as buyers snapped up vehicles in attempts to get ahead of the tariffs President Donald Trump is set to announce later today. Vehicle sales could fall after tariffs are implemented and car prices surge. Plus, U.S. businesses went on a hiring spree in March. How exactly can jobs affect interest rates? We’ll discuss. Then, we’ll look at how London's millennium-old Borough Market has evolved to serve modern tastes.

In this episode of the Millionaire Car Salesman podcast, host Sean V. Bradley dives deep into the transformative power of Artificial Intelligence (AI) in the automotive sales industry with guest Billy Hymas, the Auto Director at Podium. The discussion centers around how AI technologies, like Podium's AI named Jerry, are revolutionizing dealership operations by improving leads' response times and conversion rates.  “AI-driven tools can drastically enhance lead response times and improve conversion rates by providing timely and relevant customer communication.” With insights into the consumer's changing expectations in the post-pandemic world, the duo explores the unparalleled advantages of integrating AI into customer communications, emphasizing the necessity for dealerships to evolve with the digital age. The conversation unfolds compelling statistics and strategies, noting how AI significantly boosts engagement through immediate and relevant communication, even during after-hours.  “Integration of AI in the dealership's workflow complements the CRM systems and aids human resources in maximizing operational efficiency and sales effectiveness.” Billy highlights the importance of AI in enhancing customer satisfaction (CSI) by ensuring timely and personalized responses, thus bolstering online reputation management. With the shared success stories from major dealership groups, the episode underscores AI's pivotal role in navigating common challenges like high attrition rates and maximizing dealership profitability. Throughout this episode, listeners gain understanding into the balanced integration of AI, CRM tools, and human resources in dealership operations, equipping them with practical insights on optimizing lead management and boosting sales efficacy.   Key Takeaways: ✅ AI-driven tools can drastically enhance lead response times and improve conversion rates by providing timely and relevant customer communication. ✅ Jerry, Podium's AI tool, acts as a diligent, omnipresent team member, handling customer inquiries after hours and aiding in the lead conversion process. ✅ Integration of AI in the dealership's workflow complements the CRM systems and aids human resources in maximizing operational efficiency and sales effectiveness. ✅ Properly executed AI systems can improve Customer Satisfaction Index (CSI) by ensuring a seamless and personable customer experience throughout their buying journey. ✅ With AI's aid, dealerships can easily manage a large influx of leads without overstretching their human resources, addressing staffing challenges and increasing sales figures.   About Billy Hymas Billy Hymas is the Auto Director at Podium, a leading technology company specializing in artificial intelligence solutions for the automotive industry. With a rich background in sales, including roles in door-to-door sales and enterprise sales, Billy brings a wealth of experience in customer interactions and technology solutions. His focus at Podium is on helping automotive dealers enhance lead conversion and customer engagement through cutting-edge AI technology. Billy's extensive experience in sales management and his work across various industries contribute to his expertise in implementing AI for business growth and efficiency.     Revolutionizing Car Sales with AI: How Artificial Intelligence is Transforming Dealership Operations Technology has always been at the forefront of revolutionizing industries, and the automotive sector is no exception. In a recent deep dive into AI's role in car dealerships, experts Sean V. Bradley from Dealer Synergy and Billy Hymas from Podium reveal how embracing this technology is not only changing the landscape but also boosting sales, efficiency, and customer satisfaction. The discussion encompasses the nuances of AI in dealership settings, tackling common challenges, and optimizing operations to meet evolving consumer expectations. Key Takeaways Speed and Precision in Lead Response: The faster a dealership responds to a lead, the higher the likelihood of conversion. Role of AI in Reducing Human Error: AI helps maintain accurate customer interactions, minimizing the pitfalls of miscommunication. AI as a Team Member: AI tools can complement human resources by handling routine tasks, thereby freeing staff to focus on higher-value activities. Speed and Precision in Lead Response: A Game Changer In the dynamic landscape of automotive sales, speed is critical. As highlighted by Sean V. Bradley, the correlation between response time and closing ratio is direct and significant. Traditional methods of handling leads are becoming obsolete with the rise of AI technologies like Podium's "Jerry," which offers immediate engagement with potential customers. "The faster you respond to somebody, the higher the closing ratio," Bradley notes, emphasizing that AI can interact with leads—whether through text or online chat—immediately, even beyond business hours. Billy Hymas adds weight to this by noting how AI can be a first line of defense in the often missed after-hours leads. "The ability to…answer quickly, help people feel warm and fuzzy because they're getting that instant dopamine hit. That's what sells cars," he explains. This real-time interaction reduces the delays that can lead to lost sales opportunities, offering a seamless transition from AI interaction to human follow-up when necessary.   The Role of AI in Reducing Human Error The concerns regarding the implementation of AI often revolve around its interaction with existing tools like CRMs. Many dealerships fear overloading customers with multiple communications from different systems. Hymas addresses this concern by explaining the integration capabilities of AI, particularly with established systems to ensure that customer messages are not duplicated or conflicting. AI's capability to maintain coherence and professionalism in customer interactions is paramount. As noted in the conversation, AI avoids common pitfalls such as email merge errors that tarnish customer experience. Hymas remarks on the intelligence of AI like Jerry, which can learn customer preferences and history, thus tailoring interactions that are informative and free of human errors, thereby building trust and improving customer satisfaction scores.   AI as a Team Member: Optimizing Human Resources Beyond just replacing basic tasks, AI can enhance a dealership's human resources by optimizing how their time is spent. As Bradley and Hymas discuss, AI facilitates taking on repetitive tasks that consume significant amounts of human effort. Bradley notes, "What happens to dealers is don't get all excited about whatever technology, whatever vendor and not let them speak to each other," emphasizing the importance of an integrated strategy where AI complements staff efforts. Hymas further adds that, "AI serves as an incredible trainer," allowing sales teams, especially newer members, to learn from AI's customer interactions. This not only aids in onboarding but also offers a continual learning opportunity, allowing seasoned salespeople to hone their techniques based on AI interaction data.   Embracing the Future of Automotive Sales with AI The conversation between Bradley and Hymas illuminates the transformative potential of AI in the car sales industry, highlighting its immediate benefits in engagement speed, accuracy, and resource optimization. AI, epitomized by tools like Podium's Jerry, is proving to be an invaluable asset, capable of increasing conversion rates and enhancing customer experience. By seamlessly integrating with existing CRM systems, AI complements rather than complicates, allowing dealership teams to focus on relationship-building and high-quality sales interactions. For dealerships ready to embrace these technologies, the future looks bright—and more profitable—than ever. Adopting these strategies can revolutionize the way dealerships operate, ensuring they not only meet but exceed modern consumer expectations in the digital era.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

Chaos erupts worldwide as Tesla dealerships are torched—17 cars destroyed in Rome, firebomb attacks hit the U.S., and a global protest movement gathers steam. Elon Musk finally responds, Joe Rogan weighs in, and Trump once again hints at a third term. Then, things take an unexpected turn with a surprise message from astronauts to Musk and Trump.   Go to http://takelean.com and enter code BRAND20 for 20% off. BUNKR: Download BUNKR from the AppStore or PlayStore and use Code “Brand” to get 25% off AppStore (iOS/iPhone) - https://bit.ly/3WR8Vb0 PlayStore (Android) - https://bit.ly/4bPNAmA Visit the BUNKR website for more information and to download the desktop app: https://bunkr.life

Investors are on edge as President Donald Trump's new sweeping tariffs are set to go into effect this week. Elon Musk is expected to visit the CIA for the first time today. We have the latest on search and rescue efforts in Myanmar after a powerful earthquake last week. We'll tell you where the search for four missing US soldiers in Lithuania now stands. Plus, another attack on Tesla cars is under investigation. Learn more about your ad choices. Visit podcastchoices.com/adchoices

CADILLAC LYRIQ ACHIEVES RECORD Q4 2024 SALES https://evne.ws/4iKnKV3 FIRE DESTROYS SEVENTEEN TESLAS AT ROME DEALERSHIP https://evne.ws/3E47Ky1 KIA LAUNCHES NEW OTA UPDATE FOR CONNECTED VEHICLES https://evne.ws/3XHRk5b RENAULT-NISSAN ALLIANCE ADJUSTMENTS AMID FINANCIAL PRESSURES https://evne.ws/4jilwMB SAMSUNG SDI LAUNCHES ADVANCED 46-SERIES CYLINDRICAL BATTERIES https://evne.ws/3DX9kSp PORSCHE ADVANCES EV BATTERY RECYCLING INITIATIVE https://evne.ws/4lqNxDA MISCONCEPTIONS SLOW EV ADOPTION IN UK https://evne.ws/3G3sHJW CHINA ENHANCES OVERSIGHT OF ELECTRIC VEHICLE MARKET https://evne.ws/42gudQx BUSINESSES SHIFT TO ELECTRIC VEHICLE LEASING https://evne.ws/4iT1SHc MONTHLY EV CHARGING SURGES BEYOND TWO MILLION https://evne.ws/4hVhto8 RAMSEYS ACHIEVE POLE TO POLE EV EXPEDITION RECORDS https://evne.ws/443h4N9

War Room Democrat Terrorists Attack GOP Headquarters, Tesla Dealerships And Trump Supporters In Weekend Of Unabated Violence 

Hour 2: The Tara Show - “The Aftermath of Democrat Migrant Tolerance” “Musk Reveals More about Corrupt Government Spending” “Living Like a King” “Tesla Dealership Protests Everywhere” full 1736 Mon, 31 Mar 2025 14:49:05 +0000 t9m25ahzdYNXdVC2vG19A1Z5R21dh49o news The Tara Show news Hour 2: The Tara Show - “The Aftermath of Democrat Migrant Tolerance” “Musk Reveals More about Corrupt Government Spending” “Living Like a King” “Tesla Dealership Protests Everywhere” Tara presides over the Upstate's #1 all news/talk morning show every weekday on News/Talk 989 WORD.Tara's faithful listeners are affectionately known as "Tara-ists" because of their passion and participation in the show. Tara was named 2021 Best News Talk Show and Best overall Personality, AGAIN, by the South Carolina Broadcasters Association! Tara took home the same honors in 2018 and was also named 2016 "Personality of the Year!" In addition, Tara has also won over two dozen state and national journalism awards for column writing, news reporting and investigative reporting while working for three newspapers and writing for a variety of national publications. She won a first place reporting award from the North Carolina Press Association for an investigative series about the weaknesses in Charlotte's overburdened court system, which regularly let murderers off the hook with less than 15 years in prison. Due to her work, that system has been reformed. Tara is also a winner of the prestigious first place Green Eyeshade Award, a national award for column writing from The Society of Professional Journalists. Tara took to the airwaves about 15 years ago to do a radio show heard up and down the coast and fell in love with bypassing her editors to talk straight to the people. Tara hasn't stopped reporting, and still brings her investigative journalism to the show. Tara is a mom, wife and talk radio convert-- and weekday mornings she's live and local on News/Talk 989 WORD. Are you a "Tara-ist"? It's time to get captured!      2024 © 2021 Audacy, Inc. News False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

The anti-Tesla terrorists who are staging protests outside dealerships represent a clear and present danger to the nation. Dealerships have been firebombed, riddled with bullets, and vandalized. Tesla owners have had their personal information made public. This is unacceptable.See omnystudio.com/listener for privacy information.

War Room Police Confirm Multiple Incendiary Devices Found at Tesla Dealership in Austin 

Elon Musk Speaks Out After Tesla Dealerships are set on Fire+Tesla owners are now being targeted!!

Today, I'm sitting down with David Thomas, Director of Content Marketing at CDK Global to discuss: Tesla polarizing customers and the brands they are flocking to, The potential impact of auto tariffs and how manufacturers are pivoting, the coming drought of used rental inventory—plus much more. This episode is brought to you by: DriveHRIS - DriveHRIS streamlines hiring, onboarding, timesheets, PTO tracking, and payroll—all in one seamless platform. Let DriveHRIS handle HR and Safety so you can focus on what really matters—boosting your CSI scores, improving customer experience, and selling more vehicles. Visit @ https://drive2025.com/ to grab your FREE workbook on 'Retention Strategies for Dealerships in 2025. PayJunction - Are you leaving money on the table with your current payment processor? This is why PayJunction provides a modern, integrated payment solution that lowers costs, improves financial visibility, and streamlines transactions for auto dealers without requiring a software change. Ready to cut costs and save time? Download this free guide to learn how PayJunction can help your dealership optimize payments and cut costs here @ https://carguymedia.com/payjunction

Today - John talks about the economy continuing to reel under the Trump regime, the deal he is making for a ceasefire in Ukraine with Putin, and his new Tesla commercial he made for First Lady Elon Musk in front of the White House. Then, he welcomes back Professor Corey Brettschneider to talk about the illegal ICE arrest of activist Mahmoud Kalil, a former student at Columbia University and researcher in machine learning at the University of Connecticut. Next, he interviews political scientist and election forecaster turned political strategist - Rachel Bitecofer to discuss the growing Trump resistance and her new book "Hit 'Em Where It Hurts: How to Save Democracy by Beating Republicans at Their Own Game". And finally, John chats with Jessica Denson who is known for her pioneering legal work invalidating Trump's infamous and illegal NDA in court. In the Lights On podcast, Jessica has made it her mission to expose the lies and demand accountability for would-be dictators in America. On March 14th, Jessica is joining thousands of Americans in Washington DC for a protest against the looming tyranny of the Trump/Musk administration – inspired to march on the Capitol by the words of the 14th Amendment:“No person shall be a Senator or Representative in Congress, or elector of President and Vice President, or hold any office, civil or military, under the United States, or under any state, who, having previously taken an oath, as a member of Congress, or as an officer of the United States, or as a member of any state legislature, or as an executive or judicial officer of any state, to support the Constitution of the United States, shall have engaged in insurrection or rebellion against the same, or given aid or comfort to the enemies thereof. But Congress may by a vote of two-thirds of each House, remove such disability.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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