“Outstanding” means superior, striking, clearly noticeable—to stand out. Everyone wants to buy from, sell to, invest in, volunteer at and work for outstanding organizations and to become outstanding individuals themselves. Filled with practical ideas that can be applied at work and at home, this fas…
Have you negotiated lately? You might say “No” but that wouldn’t be true. We all negotiate every day, at home, work, church, and in our communities. Life is full of opportunities to “come to agreement” and that’s what a negotiation is all about. We negotiate with our spouse, kids, friends, and neighbors, as well as those we buy from. Join … Read more about this episode...
Do you have one that isn’t as good as it could be? Do you ever feel frustrated with others? Wonder why some people do things the way they do? If so, enjoy an amazing session with Renee Waller (www.mentorrx.com) and learn the Myers Briggs personality content that has changed millions of lives. Hear host John G. Miller say … Read more about this episode...
“The eye connot see itself!” It’s true, we all need input; we all need someone in our life who we allow to share honestly with us. Without this, we simply cannot Be OUTSTANDING! Guests Justin Lukasavige (www.coachradio.tv) and Derek Sisterhen (www.pastdueradio.com) share practical ideas on why we need a coach, what a good one looks like, … Read more about this episode...
The essence of success for any organization rests in its customer service. How we treat people and solve their problems – and how managers model the right behaviors. In the end, it all comes down to that “in the moment” front line person to customer interaction. Guest Steve Curtin – www.stevecurtin.com - shares practical ideas on how to serve customers … Read more about this episode...
What do you stand for? Would you go to the mat for your beliefs? Whose opinion enslaves you? Will you pass The Integrity Test? In a content rich, humorous monologue, author John G. Miller explores the Powerful Principle of Integrity. Employing his signature story telling ability, John’s message impacts managers, employees, and families. Included is a segment from a live … Read more about this episode...
Do you love what you do? Or are you a clock watcher who can’t wait for the weekend to come? Why do some find their niche and passion? And how do we do that? Join John and life coach/author, Dan Miller (www.48days.com), to learn more about how to love what one does day in and day out. Included … Read more about this episode...
Have you wondered why it’s so hard to get great service? Pondered why some words are turn-offs for you and customers everywhere? If so, join John and Lisa Ford (www.lisaford.com), author of “Exceptional Customer Service,” and learn how to provide better service. Included is John telling the “Jacob and the Diet Coke” story, our Outstanding Families moment, and … Read more about this episode...
Have you ever been told to “do more with less”!? Wonder how and why others come up with great ideas? If so, tune in and join John and Scott McKain (www.scottmckain.com), author of “Collapse of Distinction” and learn how to become more creative. Also, included is our Outstanding Families feature and John telling the “Judy at Home Depot” … Read more about this episode...
John G. Miller, author of the definitive book on accountability – QBQ! – and Larry Winget, the author of “Shut Up, Stop Whining, and Get a Life,” go at it discussing how personal accountability and responsibility can change lives. Stop by QBQ.com and larrywinget.com. Included is our Outstanding Families feature and “Q&A With the Marketplace”—and a recommendation on personal finances. … Read more about this episode...
If you’ve wondered what it takes to succeed then experience a critical exploration of how to achieve with Mark Sanborn, author of The Fred Factor. Included is our Outstanding Families feature and “Q&A With the Marketplace” with Kristin Lindeen—and a feature with David Levin, author of Don’t Just Talk Be Heard! Visit www.QBQ.com to sign up for QBQ! QuickNotes.… Read more about this episode...
If you’ve wondered why communication inside organizations breaks down and why it’s so hard to be understood, experience a critical exploration of the ins and outs of communication with David Levin, author of Don’t Just Talk Be Heard! Included is our Outstanding Families feature and “Q&A With the Marketplace” featuring Kristin Lindeen. Discover ideas that work! Visit www.QBQ.com to sign … Read more about this episode...