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Before they are anything to your business, your employees are first and foremost human beings. More than adapting systems that make you succeed, you have to keep in mind that without your people, you are doomed to fail. Taking this to heart with their amazing culture, Mary Miller, the CEO of JANCOA Janitorial Services, has devoted her company to enhance the experience of being a human being for their employees. In an industry where turnover averages 380% to 400% a year, JANCOA has reduced that to under 100% and grew from 65 employees to more than 550. In this episode, Mary shares with us how the key to employee retention rests on the effectiveness of a company in improving the quality of life for its people. Tune in to this great conversation that enriches not only your company but, more importantly, the lives of your employees. Love the show? Subscribe, rate, review, and share!Here’s How »Join the Love Is Just Damn Good Business community today:stevefarber.comSteve Farber LinkedInSteve Farber InstagramSteve Farber TwitterSteve Farber FacebookLove Is Just Damn Good Business YouTube
Mary Miller is the CEO of JANCOA Janitorial Services, an award-winning commercial cleaning company. JANCOA created The Dream Manager program, popularized by the NYT Bestselling book by Matthew Kelly, which encourages people around the world to achieve their dreams. As an internationally recognized public speaker, she is known for her positive outlook and desire to help others realize their uniqueness and personal power. Listen in to this episode of Women Inspired where you will learn how to: Determine your unique personal power Shift your perception of obstacles so they work for you Put yourself in the center of your journey Full show notes
What does it take to truly go for your dreams? On the show today we have Mary Miller, the CEO of JANCOA Janitorial Services, an associate coach with Strategic Coach, and a co-creator of The Dream Manager program. In today’s episode, we dive into the stories behind her book, Changing Direction: 10 Choices that Impact Your Dreams, and why it’s important to help others find their passions too.
Mary Miller, President of Jancoa Janitorial Services inspires me on so many levels. She talks about focusing on what you are grateful for and how you can attract more of it. We need to treat ourselves as our most important customer. Therefore, give yourself the time and attention you need. Additionally, prioritize the aspects of your life that are important and create a habit around it. Put it on paper - write it down and then schedule time for it. Also, be aware of your inner critic; don't allow the inner critic to be louder than the inner coach. Book references: "The Power of Habits" and "The Willpower Instinct".
An engaged workforce keeps the company moving forward, and keeping employees engaged in their job is a challenge companies have faced for decades. Our most recent podcast with Mary Miller, CEO of Jancoa Janitorial Services, discussed the concept of the issue of focusing on happiness that leads to success and how this has cascaded in her flourishing company. Mary is also the author of the best-selling book Changing Direction, which talks mainly about optimism and how this has helped her in life and some of the employee engagement strategies she has implemented at Jancoa. Golden handcuffs are the trend of today. Organizations keep employees from looking for employment elsewhere through predominately compensation-based approaches. This retention approach, however, does not equate to an engaged workforce, and when employees are disinterested, it affects their performance and the company overall as a result. Mary talked about the culture of caring. When the company cares for its employees and their families the focus shifts from tasks to results. When the company provides their employees with the tools to be successful, including helping them connect to programs and agencies to make their future better even if that means that the employee may go down a different road in the future – employees thrive. Companies want to retain team members who want to be there. When employees are engaged in their work and are able to become efficient workers, the customers are happy. Engaged employees that care about their work, take care of the customers. The end result is a win-win-win situation for all parties – company, employees, and customers. However, applying this to other companies would be a challenge as it would have to start from the top – the CEO or the Board – and that this is not something that you just “plug and play.” Take care of your employees, and the employees will take care of your customers. This is true employee engagement. Listen to the full podcast to see how companies can benefit from nurturing their employees holistically. By developing this culture of caring in the workplace, we bring the “humanity” to the work place. Employees will be aware that they are contributing to a mission and that they are not just another person doing a certain job. These will all boil down to the company’s success. Be an agent of change in your team. We would like to thank Mary for her time and enthusiasm. We encourage everyone to get a copy of her book Changing Direction and to check out their company’s website at jancoa.com. You can also follow her on Twitter at @mary_dreams. --- Support this podcast: https://anchor.fm/forgeant/support
Tony Miller, founder and CEO of Jancoa Janitorial Services, talks about his 3 greatest gifts: alcoholism, 3 marriages and diabetes.
Mary Miller inspires people to overcome obstacles and pursue their dreams. An energetic and enthusiastic business leader, she is notorious for her positivity and desire to help others realize their uniqueness and personal power. She is the CEO and owner of JANCOA Janitorial Services, Inc., an award-winning, family owned and operated commercial cleaning service in Cincinnati, Ohio founded by her husband 45 years ago. Together, they created The Dream Manager program, popularized by the bestselling book under the same title written by Mathew Kelly, to inspire and engage employees while improving business culture. Mary is an associate coach for the Strategic Coach program working with fellow entrepreneurs on concepts to focus and balance their careers with life. Her new book Changing Direction is a huge hit and when you listen to this episode you'll be more impressed with why she embodies the credo of Thrive LOUD.
Mary Miller loves to Dream. She speaks to Kristie Sheanshang of Flair (www.Flairconfidence.com) about encouraging others to go after their own dreams of what they are made to do. She is the CEO of JANCOA Janitorial Services, author of Changing Directions: Ten Choices That Impact Your Dreams and the creator of the Dream Manager program, made popular by Matthew Kelly's bestselling book of the same title.