Podcasts about organizations

Summary In this episode, Andy talks with Brett Harned, founder of the Digital PM Community and the Digital PM Summit, and author of Project Management for Humans: Helping People Get Things Done. Brett has spent years coaching project leaders and helping organizations rethink what project management really is. His core conviction: the human side of the work is not a nice-to-have. It is the work. In this conversation, you'll hear how Brett fell into project management and what early experiences shaped his perspective on people and projects. You'll learn the patterns he sees repeated across teams and industries, practical habits for when projects feel messy or start to drift, and why he believes project management is a leadership role that most organizations still undervalue. Brett also shares his candid take on AI, what it can and cannot do for project leaders, and what advice he would give his younger self. If you lead projects or teams, whether or not you have a PM title, this episode is for you! Sound Bites "Often with PMs, it's finding or receiving or feeling the permission to lead like a human instead of like a machine or a robot." "Projects fail because conversations didn't happen or they happened way too late." "Project management is a leadership role and too often organizations don't see it as a leadership role the way that they should." "Project managers are quietly carrying emotional labor that no one really acknowledges." "You can't earn trust by being invisible." "The role has become less about task tracking and more about judgment, good communication and trust building." "If you call people on your team resources, they have every right to call you overhead." "Slowing conversations down before speeding up the work is like the biggest thing." "Drift isn't usually about effort. It's about misaligned understanding." "AI is not going to replace a really good leader." "AI is great at admin. It's terrible at the leadership stuff. It can't read the room, it can't navigate tension, it can't earn trust." "Say the thing now. Saying something early is almost always safer than saying it too late." "The job of a project manager isn't to absorb chaos. It's to make it a conversation." "Caring about people and building relationships is a skill, and it's a skill that's necessary for this career." Chapters 00:00 Introduction 01:52 Start of Interview 01:57 How Brett Describes What He Does 03:29 When the People Side Became Clear 06:52 Patterns Across Teams and Organizations 10:32 How Expectations of the PM Role Have Changed 12:28 The Impact of Remote and Hybrid Work 15:26 Practices for When Projects Feel Messy 18:20 How to Name What Is Happening Out Loud 21:30 A Question for When Projects Start to Drift 23:43 How AI Will and Won't Change the PM Role 25:50 Practical Ways Brett Uses AI 30:21 Advice to Younger Brett 33:40 How PM Skills Show Up Outside of Work 35:58 The PM Squad and Same Team Partners 38:01 End of Interview 38:22 Andy Comments After the Interview 41:30 Outtakes Learn More You can learn more about Brett and his work at SameTeamPartners.com and BrettHarned.com. For more learning on this topic, check out: Episode 336 with Clint Padgett. During the interview with Brett, Andy mentioned the weakness of using only percent complete or status colors. That's something Clint and Andy talked about in episode 336. Episode 99 with Mike Roberto. The topic of conflict came up several times in this discussion. In episode 99, Mike and Andy talk about managing the tension between conflict and consensus. It's a discussion worth hearing, especially if you grew up thinking conflict is mostly a negative. Episode 500 with Steve Brown, former Google DeepMind futurist. Andy and Steve talk about AI and the future of work, and it's a discussion highly recommended for anyone leading projects today. Chat with PMeLa You can chat directly with PMeLa—the podcast's AI persona—to get episode recommendations and answers to your project management and leadership questions. Visit PeopleAndProjectsPodcast.com/PMeLa to chat with her. Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Project Management, Leadership, Team Dynamics, Communication, Emotional Labor, Human-Centered Leadership, Conflict Management, AI, Future of Work, Stakeholder Management, Psychological Safety, Remote Work, Project Recovery The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

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Jim Lundy, Founder and CEO of Aragon Research, spoke with Moshe Beauford of Technology Reseller News, during the Enterprise Connect conference about the growing importance of edge computing, AI infrastructure, and data sovereignty in enterprise technology strategies. Lundy explained that while cloud computing has dominated enterprise IT strategies over the past decade, the rapid rise of AI workloads is pushing organizations to rethink where data processing should occur. Running AI models in centralized cloud environments can be expensive and inefficient for many real-time applications. As a result, enterprises are increasingly moving AI workloads closer to where the data resides—at the edge. “AI runs faster when it's closer to the data, and for many enterprises the edge is becoming the natural place to process those workloads,” Lundy said. The conversation also explored the growing role of data sovereignty and security in shaping infrastructure decisions. Organizations in regulated industries are facing new pressures to maintain tighter control over sensitive data while still taking advantage of AI-driven analytics and automation. Edge-based infrastructure can help address these challenges by allowing enterprises to process data locally rather than sending everything to centralized cloud platforms. Lundy emphasized that this shift does not signal the end of the cloud, but rather the emergence of hybrid architectures that combine cloud scalability with edge performance. These distributed models allow enterprises to optimize cost, performance, and security as AI applications continue to expand across industries. As discussions at Enterprise Connect highlighted the accelerating impact of AI on communications, collaboration, and enterprise infrastructure, Lundy noted that organizations that rethink their data architecture today will be better positioned to take advantage of the next generation of AI-driven innovation. Learn more about Aragon Research: https://aragonresearch.com/

Ashley Marcotte, Senior Manager of Project & Enablement at Numeracle, spoke with Doug Green, Publisher of Technology Reseller News, during the HIMSS conference about the growing need for trusted voice communications and the role of verified calling technologies in enterprise environments. Marcotte explained that organizations across industries—particularly healthcare—are facing increasing challenges with call authentication and spam filtering. As consumers become more cautious about answering unknown numbers, legitimate business calls are often ignored or blocked entirely. “Organizations need to ensure that when they call a customer or patient, the recipient can clearly see who is calling and trust that the call is legitimate,” she said. Numeracle helps enterprises address this challenge by providing visibility and verification tools that allow businesses to register and authenticate their phone numbers across the telecommunications ecosystem. These capabilities help organizations protect their brand identity, reduce call blocking, and improve answer rates for critical communications such as appointment reminders, patient outreach, and customer service interactions. Marcotte also noted that many enterprises attending HIMSS are recognizing that trusted voice communications are now a strategic requirement rather than a technical afterthought. With increasing regulatory scrutiny and growing consumer awareness around fraud and spoofed calls, organizations must ensure that their outbound communications are both secure and transparent. As digital transformation continues across healthcare and other sectors, solutions that restore trust and accountability in voice communications are becoming an essential part of modern customer and patient engagement strategies. Learn more about Numeracle: https://www.numeracle.com/

Mastering Ecosystem Growth and AI Transformation Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ In this episode, Vince Menzione sits down with Rebecca Jones, Chief Growth Officer of Bridge Partners, to deconstruct the “Power of Three” co-selling model and the shift from AI experimentation to scalable business outcomes. They explore the critical importance of customer-centricity, the role of agentic workflows in solving complex B2B problems, and why the most successful leaders prioritize progress over perfection to show momentum within weeks rather than years. From her background in the financial sector to her experience scaling with industry titans like Microsoft, Rebecca provides a masterclass on navigating the current “tectonic shifts” in technology through strategic alignment and executive commitment. Key Takeaways Bridge Partners focuses on connecting strategy to execution, boasting a 90% referral rate driven by deep expertise in product marketing and partner ecosystems. The market is shifting from mere AI “dabbling” to purposeful applications in MVP and scale, specifically through agentic AI that tackles real business problems. Success in today's landscape requires knowing your underlying value and maintaining an unwavering focus on customer-centricity. The “Power of Three” (Hyperscaler, GSI, and ISV) remains the ultimate design for go-to-market scaling, provided there is a clear joint value proposition. To show immediate momentum, new executives should focus on “quick wins” achievable within six to eight weeks rather than long-term three-year plans. Effective co-selling requires removing blockers like compensation misalignment and securing top-down executive sponsorship across all leadership silos. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. https://youtu.be/nClWjCm6S6A At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags Rebecca Jones, Bridge Partners, Chief Growth Officer, co-selling, Power of Three, Hyperscaler, GSI, ISV, SAP, Microsoft, agentic AI, AI experimentation, pipeline velocity, pre-sales workshops, account-based marketing, ABM on steroids, GTM strategy, executive sponsorship, partnership ecosystems, B2B growth, tech industry trends 2026, Ultimate Partner, Vince Menzione, orchestration, value proposition. Transcript Rebecca Jones Audio Episode [00:00:00] Rebecca Jones: Because most of the agents I’ve seen drop into um, a lot of the areas where you and I can download are features. [00:00:07] Vince Menzione: Yes, [00:00:08] Rebecca Jones: they’re really feature agents. I love where we are ’cause we’re starting to tackle real business problems. [00:00:17] Vince Menzione: We just finished Ultimate Partners Winter Retreat here in beautiful Boca to a sold out crowd. Today I’m joined by Rebecca Jones, the Chief Growth Officer of Bridge Partners for this compelling discussion. Rebecca, welcome to the podcast. [00:00:33] Rebecca Jones: Thank you, Vince. [00:00:34] Vince Menzione: I am so thrilled to have you in Boca in the studio. [00:00:37] Vince Menzione: We’ve been working together now for a couple of years. We [00:00:39] Rebecca Jones: have, [00:00:40] Vince Menzione: and yesterday we were at the Ultimate Partner live executive winter retreat here in Boca. Uh, we’re recording in late February, early March timeframe. And, uh, just it was so thrilling to have everyone in the room yesterday. [00:00:55] Rebecca Jones: Was it? I mean, the energy. [00:00:56] Rebecca Jones: It was amazing. [00:00:57] Vince Menzione: Yeah, [00:00:58] Rebecca Jones: it was amazing. And thank you so much for having me. I mean, Florida’s gorgeous this time of year. It’s nice to get outta Seattle. [00:01:04] Vince Menzione: Well, it’s, it’s always, I, I, we, we love Seattle. Yes, we love, we do love to be in Seattle and especially in the spring, which we’ll be there together. We’ll talk about that in a little bit, but, um. [00:01:14] Vince Menzione: This is our first time actually having an interview. I mean, we’ve had you on stage. Yes. We’ve had Bridge as a part. Bridge Partners has been a partner. It’s ultimate partner. How’s that? And, uh, you’ve led some workshops. You help organizations to be successful and I thought just like to start out like, tell us more about you. [00:01:32] Vince Menzione: Yeah, bridge Partner and your role at Bridge Partners. And, uh, just to frame, to frame the conversation today. [00:01:40] Rebecca Jones: Okay. Of course. So let me tell you a little bit about my background. Um, I’ve been in the technology industry for a few decades now, and I started within the product and go to market, side of the house. [00:01:54] Nice. [00:01:54] Rebecca Jones: And I’ve navigated across a number of functional areas. From product to partner and sales. [00:02:02] Vince Menzione: So product development, [00:02:04] Rebecca Jones: engineering, [00:02:04] Vince Menzione: product marketing. Product marketing. [00:02:05] Rebecca Jones: Product marketing. [00:02:06] Vince Menzione: Yeah. [00:02:07] Rebecca Jones: Yes. And so when you look back on the areas of where I focus my time, it’s really how do you help customers grow and how do you help companies grow? [00:02:17] Rebecca Jones: Um, and a lot of my background is in B2B. [00:02:20] Vince Menzione: Very cool. [00:02:21] Rebecca Jones: Yeah. [00:02:21] Vince Menzione: And where’d you get your start? [00:02:23] Rebecca Jones: I started actually in the financial sector. [00:02:26] Vince Menzione: Very cool. [00:02:27] Rebecca Jones: Yeah, [00:02:27] Vince Menzione: very cool. That’s, well, that’s a good grounding and [00:02:30] Rebecca Jones: it’s an excellent grounding. And when you look back, and when I look back at what that provided as a foundation, it’s really the economics of a business and how do you help a business and what are the trend lines behind that by industry and and whatnot. [00:02:45] Rebecca Jones: And so I moved from that over to. More agency view, and so the real market facing view and then back inside to really look at how companies develop their products and bring ’em to market. [00:02:56] Vince Menzione: That’s an exciting, well, I think it’s exciting. I hope our listeners and viewers think it’s exciting and I know Bridge Partners because when I was at Microsoft, we worked with Bridge Partners. [00:03:06] Vince Menzione: But for the listeners and viewers that are with us today, maybe a little bit of background about the company and its, and its structure and go to market. [00:03:13] Rebecca Jones: Yeah, of course. So Bridge Partners is almost 20 years old. [00:03:18] Vince Menzione: Wow. [00:03:19] Rebecca Jones: Wow. [00:03:19] Vince Menzione: Yeah. [00:03:19] Rebecca Jones: Can you believe it? [00:03:20] Vince Menzione: We were newbies when I was working with you. [00:03:22] Rebecca Jones: We, we were newbies and uh, the company was really founded on the principle of how do you connect strategy to execution. [00:03:32] Rebecca Jones: And within that, our first customer was Microsoft. [00:03:36] Vince Menzione: Interesting. [00:03:37] Rebecca Jones: Yeah, yeah, yeah. Uh, and that was an incredible spot to be and an incredible time to be in a company that started to evolve and grow with one of the titans in the industry. And obviously a incredible market leader in the tech industry. [00:03:56] Vince Menzione: Well, and that time 20 years ago, ’cause I was, I was along for that journey. [00:03:59] Rebecca Jones: Yeah. [00:04:00] Vince Menzione: Uh, it was a time of tumultuous change at Microsoft. [00:04:03] Rebecca Jones: Yes. [00:04:04] Vince Menzione: Uh, in fact, we were talking about the, uh, entrepreneur’s dilemma earlier, uh, today, and Microsoft was going through that period where, you know, we, everyone loves Steve Bomber, but there was a time within the organization that it was stuck. [00:04:18] Rebecca Jones: Mm-hmm. [00:04:19] Vince Menzione: And it had to transform as an organization. [00:04:22] Rebecca Jones: A hundred percent. And so when you think about companies like Microsoft, it’s not only what they do, but how they bring that to market. Yep. And uh, so when you think about where Bridge Partners started and having the privilege to be in Microsoft of all places to, um, cut your teeth on you look at where we started and where we’ve grown from there. [00:04:44] Rebecca Jones: Uh, within the tech industry, we’ve worked across, um, multiple hyperscalers. We’ve worked across, uh. Really the top tier tech and telco, those top 100. Yep. And all the household names. And then throughout that, across the partner ecosystem, because you and I both know these companies grow and scale their businesses through the partner ecosystem, and so we’ve been privileged to work across. [00:05:08] Rebecca Jones: Multiple depth and breadth partners in that play. [00:05:12] Vince Menzione: And as an agency, are you more known for project management go to market? Uh, what, what are the areas and focus where the outcomes that you achieve? [00:05:21] Rebecca Jones: Yeah, so we’re known for. Being on the growth side of the house. And how I define that is you find us in marketing, but that center of gravity is in product marketing. [00:05:32] Vince Menzione: Yes. [00:05:32] Rebecca Jones: And then how you scale that through partner ecosystems and then supporting that field or that sales organization. So when you think about those three pillars within the organization, that’s where you’ll find us. [00:05:43] Vince Menzione: And why would I choose Bridge Partners? [00:05:46] Rebecca Jones: Oh, well, um, based on experience. Um, and then when you think about Bridge Partners, it’s not, um, just what we do, but when you take a look at our engagements and background, we’re over 90% referral. [00:06:01] Vince Menzione: Wow. [00:06:02] Rebecca Jones: And so people take us with them and um, what I look at is have we actually moved the needle or driven the customer outcomes? And when you think about the customers that we’ve worked with and the companies in this industry. It’s quite a roster and I don’t take that lightly because if you’re going to help support these companies and help them grow, it’s a testament to how we were able to accomplish that. [00:06:27] Rebecca Jones: Because all these companies have complex enterprise organizations. Their go to market is nuanced and how they want to, and then, um, get and grow. And so these are just a couple of the different ways that we’ve been able to be successful. [00:06:42] Vince Menzione: Fantastic. You know, you’ve done workshops at our events and talked to our community about how to help them achieve their greatest results. [00:06:50] Vince Menzione: What would you say to them? Now we’re living in this time? I, I I, I said this earlier, I don’t want to use the term tectonic shifts, but I’m running out of words to describe how tumultuous this time feels right now to me. [00:07:03] Rebecca Jones: It’s interesting you say that. I was thinking about that. ’cause both you and I have been in the industry for a bit. [00:07:08] Rebecca Jones: Yeah. And, um, there’s some pattern recognition happening right now for me and how I look at the go to market and these, these points in time and the evolution and. This point in time, it is a tectonic shift. But a lot of companies have other, have had to go through these challenges before. If you think about, um, the migration to the cloud and [00:07:33] Vince Menzione: yes, [00:07:33] Rebecca Jones: all of the unlocks that it has, and at the end of the day it’s, it’s shifting and thinking about new business models and it’s shifting and thinking about go to market, but there is. [00:07:43] Rebecca Jones: There are things that ring true no matter where you are. And one of the things I’ve always taken a look at is, do you know your underlying value and relevance in market? And are you being customer centric? That never goes outta style, right? Do [00:07:58] Vince Menzione: you know your value and are you customer centric? That makes a lot of sense, right? [00:08:02] Vince Menzione: Yeah. And do they, what do you do? And, and do they, how do what, how do they answer to that question? [00:08:07] Rebecca Jones: Well, that’s a, that’s a thinking question. Yes. Right? Yes. It takes a minute to think about that. Um, where is your moment of relevance with a customer? [00:08:16] Vince Menzione: Yeah. [00:08:17] Rebecca Jones: Where is your moment of relevance with a customer? [00:08:19] Rebecca Jones: And when you think about your reason to exist as a business, you have a really defined ICP, an ideal customer profile, and where’s your moment of relevance and. Yes. There’s a lot happening right now, and I think also because of where we sit in the industry and being in the midst of all of these giants with incredible technology to bring to market. [00:08:44] Rebecca Jones: Yeah. We’re, we’re in the front end of this wave or the, the, the tectonic shift that you’re talking about. It’s just, you know, it’s unsettling to a certain degree, but it’s really energetic and it’s. Dynamic and, and there’s so much opportunity out there. So [00:08:59] Vince Menzione: much so, you know, you had me thinking about the $600 billion that’ll be invested this year and just in cloud infrastructure and chips, right? [00:09:08] Vince Menzione: Yeah. So data centers and chips, and talk about that being like kind of creating this wave, this huge tsunami that’s coming for the beaches and, and everything seems to be. Every week there’s a new announcement, and recently it’s been philanthropic and clawed. And yes, uh, the markets are reacting. They’re, um. [00:09:30] Vince Menzione: They’re almost, uh, imploding in some ca in some cases because they’re trying to react the financial analysts, they’re trying to react to what’s happening right now. [00:09:38] Rebecca Jones: It, the investment is massive and it’s, it’s incredible and it’s massive. And over the last year, you saw a lot of experimentation. Yeah. And you saw a lot of dabbling, a lot of, you know, quite. [00:09:52] Rebecca Jones: Frankly, a little bit of concern about is this gonna pay off? [00:09:56] Vince Menzione: Yes. [00:09:57] Rebecca Jones: And when you look at where we are in this chain cycle and this adoption cycle, we’re right at the front end, the early adopters. And so a lot of the work that we’re doing, and where I’m focused on is how do you move from experimentation? To truly having some movement over into MVP and scale. [00:10:18] Rebecca Jones: And so I’ll just harken back to Yeah, [00:10:19] Vince Menzione: please. [00:10:20] Rebecca Jones: That product mindset of when you’re looking at opportunity within the business, there was a lot of, um, there was a lot of pockets of experimentation just for fun. Just for fun. And so when you look across the business, um, and what, what we observed was, um, businesses of all different sizes, experimenting and, and some were just, they’re fun, they’re dabbling, right? [00:10:45] Rebecca Jones: But it, it changed in the second half of last year, people became much more thoughtful, much more purposeful, um, thinking forward about how would this be applied to my business? Yeah, because the question now isn’t. Could we do this? It’s really, should we do this [00:11:03] Vince Menzione: right? And and there was a period of time, I don’t mean to interrupt you, but there was a period of time when we were talking about earlier in in last year, we were talking about halluc hallucinations still. [00:11:13] Vince Menzione: Yes. So there was a lack of confidence on the platform side. Yes. Microsoft had brought out. Uh, it’s copilot solutions early to market. And there was some, uh, pushback from the community saying, we’re not seeing the results of that. Yeah. From the financial community specifically. And then I think what you said is then the second half of the year things started to change. [00:11:35] Vince Menzione: There was greater confidence. The [00:11:36] Rebecca Jones: Yeah, [00:11:37] Vince Menzione: I’d say the models got better. [00:11:38] Rebecca Jones: The models got better. But when you think about innovation, that’s inherent risk, [00:11:43] Vince Menzione: right? [00:11:43] Rebecca Jones: Right. Yes. When, when you’re on an innovation curve, yes, that’s risk. And so you have to look at as any great CFO will tell you diversification innovation. [00:11:56] Rebecca Jones: When you start to look at that market landscape, you’re creating risks. Yes. So they’re investing a lot and they wanna know when the payoff is coming back into the business. Right? Or back into the market. [00:12:08] Vince Menzione: So Rebecca, where is the AI market right now? [00:12:13] Rebecca Jones: Oh, that is a tough and great question, Vince. [00:12:18] Vince Menzione: I mean, we’ve gone through it and I’ll, I’ll kind of frame this for, yes, for, for everyone, at least from my perspective of what’s happened, right? [00:12:24] Vince Menzione: So, uh, September, 2022. Chat, GBT. Yeah. So we get into chat bots or chat bot, chat bot, chat bot, chat bot the first year or so, beginning of last year, 2025. A agentic AI really starts to take hold. It’s, it becomes a new term. In fact, I don’t think we were even using the term agentic AI before the end of 24, beginning of 25. [00:12:47] Vince Menzione: And then agents have really proliferated, um, all of the marketplaces now have agents and people are developing their own agents and so on. And all the tools, like all, all the cloud tools have agent capabilities. And now, um. We’re in 2026 and we’re still in the first quarter. It feels like the agents are starting to rule the world and maybe taking over the world [00:13:10] Rebecca Jones: they might be. [00:13:11] Vince Menzione: Yeah, [00:13:11] Rebecca Jones: right. There is definitely a proliferation of agents and I’m anticipating a lot of consolidation of that. ’cause most of the agents I’ve seen drop into, um. A lot of the areas where you and I can download are features. [00:13:26] Vince Menzione: Yes. [00:13:26] Rebecca Jones: They’re really feature agents and those will get consolidated ’cause the where we are and you ask where we are in the market. [00:13:33] Rebecca Jones: What I love. I love where we are ’cause we’re starting to tackle real business problems. And what I’m observing and what we’re working on is really helping connect back into the business to really start that transformational work. [00:13:48] Vince Menzione: So take us through that. I’d love that. I’d love, give us a scenario or [00:13:51] Rebecca Jones: give us a use case. [00:13:52] Rebecca Jones: Do this. Yeah. I think’s really great scenarios here that I can walk you through. And first and foremost it is, and I’m gonna go back and I talked about specialization in specialty areas. Yes. That’s really important. Um, we talked yesterday during the conference around, um, industry. What industry are you in? [00:14:11] Rebecca Jones: You know, I’m in tech and that’s, that’s, we know that industry, we know those business models really well. That’s extremely important. And then you move within that. And what functions do you know and functions in this, you know, order are the product marketing function, how does that work? [00:14:30] Vince Menzione: Yeah. [00:14:30] Rebecca Jones: How does that work in an enterprise organization or a sales function or a. [00:14:36] Rebecca Jones: Partner function. And within that, what are all the workflows? How do these teams operate together? And so that’s where that curiosity comes in of not just how you did the work. How is the work orchestrated? [00:14:49] Vince Menzione: Inter orchestration is a huge topic area. [00:14:51] Rebecca Jones: Orchestration is a huge topic. Let’s, let’s go [00:14:53] Vince Menzione: there. [00:14:54] Rebecca Jones: E Exactly. [00:14:55] Rebecca Jones: And that’s where that curiosity, you know, I was talking about pattern recognition comes in how is the work designed? And that becomes. The blueprint for how you start to think about agentic workflows. And if you don’t have a great workflow, you don’t wanna replicate that in an agent, but Exactly. You definitely need to understand that. [00:15:18] Rebecca Jones: And so why don’t I take something that, um, I think will resonate for anyone listening to this podcast, because everyone is probably looking for growth this year and wanting to accelerate [00:15:28] Vince Menzione: Yes. [00:15:29] Rebecca Jones: Sales. Their pre-sales funnel. So if we just take that pre-sales motion and specifically now with where partners might play in that or where, um, technology companies might want to enable their partners better. [00:15:47] Rebecca Jones: When I start to break down a pre-sales function, you have areas within that. Whole workflow that your marketing department might be driving. They might be driving top of the funnel or or demand programs. And then as you move down the funnel, let’s call it mid funnel, that really has opportunities for partner and field sellers to come in and. [00:16:07] Rebecca Jones: You might be seen or observing that your, um, pipeline velocity is not where you want that, right? Mm-hmm. You might be, you know, as they say, stuck. Stuck. [00:16:18] Vince Menzione: Yep. [00:16:19] Rebecca Jones: And so when you start to look at what agents could do within that, I’ll use a real use case, um, around pre-sales workshops. You and I are both familiar with that. [00:16:28] Vince Menzione: We, we are, we were just talking about this last night, in fact, at dinner, about pre pre-sales workshops and how this is still such a vital component, how organizations work together. [00:16:37] Rebecca Jones: Such a vital component, um, for multiple reasons, right? You get to engage directly with the customer. You get to spend time with that customer. [00:16:46] Rebecca Jones: You get to ensure you understand what are their most pressing use cases and really help them design and buy into a solution far before you get to a proposal. And quite frankly, if you do this right. You also have an adoption plan, and then think about it from other functional areas in the organization. [00:17:02] Rebecca Jones: You start to pattern match across those presale workshops. You can start to see the use cases that are most valuable in market and start to put that into your messaging. So you think about presale workshop, it’s just not the activity of having a workshop, but if you could build an agent. To really help design around partners, enabling partners to deliver better presale workshops. [00:17:27] Rebecca Jones: Interesting. And how are you ingesting information that goes into the workshop? How are you helping, um, develop materials and first drafts faster for proposals post? How are you. Data is informing this. What are you collecting and what are you providing, and then what are you delivering? If you take that one simple component in a pre-sales process, you can see where I’m going. [00:17:53] Rebecca Jones: Yeah. All of a sudden, an ecosystem starts to show up around how could you connect better back with product marketing? What are they doing? What could you inform them with, with the data that you’re bringing in? [00:18:03] Vince Menzione: Interesting. [00:18:03] Rebecca Jones: And then what are the. Deterministic pathways outside of that, that you could be informing downstream down to first, first stress faster on proposals. [00:18:13] Rebecca Jones: Are you helping those partners with an adoption plan? The service partners in there. And so that is the designer and the architect of understanding how that workflow comes to life. And then you can really start to think about the outcomes that you wanna drive. And that’s where I love to start the conversations. [00:18:31] Rebecca Jones: That shouldn’t be an afterthought. That should be where you start. [00:18:35] Vince Menzione: So how do you, how do you, how do you start with this? You gave me a great example, but how do you apply this in the business? Like what do you take when you meet with a client to talk about pre-sales workshops as an example? [00:18:47] Rebecca Jones: Yeah. [00:18:47] Vince Menzione: You take a proforma of what a pre-sales workshop would look like. [00:18:51] Vince Menzione: I’m, I’m, I. I might be wrong on this, but you have, like, you, you now have, uh, AI or AI that they go out and pull the data that you would normally ask maybe in some, some, uh, process, uh, information flow process that we grab and, and pull this into the, to the, to the form. The [00:19:10] Rebecca Jones: first question I always ask is, why. [00:19:12] Rebecca Jones: Why is this so important and valuable? I might have an assumption why, based on my experience, but I want the facts, right? I wanna know how they’re measuring it today, so we have a baseline and I wanna understand what their goals are. [00:19:28] Vince Menzione: Okay? [00:19:29] Rebecca Jones: Are they looking to increase revenue? X percentage. Uh, how many deals are they anticipating? [00:19:38] Rebecca Jones: How many presale workshops do they typically deliver through partner a year? Are they looking to scale that? Probably, yes. Are they looking to increase the value that they’re getting into contract post presale workshop? Probably yes. But I want that empirical data. And then I also wanna know where are they storing that? [00:19:57] Rebecca Jones: Where are they sourcing that? And so it, it really. The question and the question set really is understanding the business outcomes and the why. I, I ask a lot of why, and it really helps you frame in what would be the best outcome or the best solution, and then where do you start? Because there’s a lot of appetite for a. [00:20:21] Rebecca Jones: A transformational workflow from A to Z. And that’s a hard place to, [00:20:26] Vince Menzione: it’s hard show momentum. It’s hard. It’s hard, [00:20:27] Rebecca Jones: right? [00:20:27] Vince Menzione: It’s, it’s hard to document your current workflow flows. [00:20:30] Rebecca Jones: Yeah. [00:20:30] Vince Menzione: Let alone come back and do this ally. [00:20:33] Rebecca Jones: Yes. [00:20:34] Vince Menzione: And create the best outcomes. [00:20:36] Rebecca Jones: Yes. [00:20:36] Vince Menzione: So I go back to this and I go, well, what, what creates the best outcomes? [00:20:39] Vince Menzione: Where the customer signs at the dotted line, and then how do you work back from that to the pre-sales workshop? Is that how [00:20:46] Rebecca Jones: you do it? A hundred percent. It’s a hundred percent. And then where do you start? How do you show, um, progress, not perfection. And so in this world, there’s a lot of, um, pressure. To show progress, outcomes, momentum. [00:21:00] Rebecca Jones: Yeah. And these very significant investments that are being made. And so how do you get them to quick wins? And so you know this, for any new executive coming into role, what are your quick wins? Yes. Right? Yes. You need to transform an organization, you need to transform a function. How do you set them up for success? [00:21:19] Rebecca Jones: And that’s always in my mind, that’s always in the mind of. The bridge partners, leaders of how do you set this leader up for success? And it’s that point between strategy and execution. How do you help them show quick wins? And so I broke you down that process. Yep. Of how would you think about in that use case, how to bring that back and help them show quick wins? [00:21:42] Rebecca Jones: Not in six months or a year, but in six weeks to eight weeks. How do you, how do you get them on that journey and then help them build to that next slide. And [00:21:51] Vince Menzione: in fact, that’s how you, you, you’ve made your, your name or your fame in the industry is really coming in and helping some of these executives, especially when they’re newer in role. [00:22:00] Rebecca Jones: Yes. [00:22:00] Vince Menzione: And those of us who’ve been around the Microsoft ecosystem know this well. Like you get asked day one, what’s your plan? The, while the fire, while the fire hose is blowing in your face at a hundred, a hundred miles an hour? Uh, what’s your plan? [00:22:14] Rebecca Jones: What’s your plan? What’s your [00:22:14] Vince Menzione: plan? [00:22:15] Rebecca Jones: What is your plan? [00:22:16] Vince Menzione: Yeah, yeah. [00:22:16] Vince Menzione: And then you have to show some measurable results fairly quickly. [00:22:19] Rebecca Jones: You have to [00:22:20] Vince Menzione: because you’re asked to get up in front of everyone. Yeah. Very soon. [00:22:23] Rebecca Jones: And that’s a blueprint that we have. We have, it’s a quick win. And when you think about all of these organizations that we’ve worked with, um, speed to market is a value signal. [00:22:36] Vince Menzione: Yep. [00:22:36] Rebecca Jones: Right? And that speed and quality. Where are you willing to take the risk? Where are you willing to fail fast? And what outcomes are non-negotiable and what are, and so when you look at that, there’s, there’s conversations that need to be had on. And being able to filter out the noise to get down to what’s really gonna move the needle, um, for our clients and for the executives that we work with. [00:23:06] Rebecca Jones: So they can show momentum and progress quickly. And then we talked a lot about it. We don’t do three year plans, right? We’re gonna help you show progress in months, [00:23:16] Vince Menzione: nice. [00:23:17] Rebecca Jones: And in quarters, right? It’s not, um, 10 years. [00:23:19] Vince Menzione: Can anybody even have a three year plan anymore? [00:23:22] Rebecca Jones: Who’s got one? [00:23:23] Vince Menzione: I’d love to spend some time on co-selling with you. [00:23:25] Vince Menzione: Yeah. Just because I know this was a topic that came up one of our workshops in the Yeah. We hosted, yes. Last year we hosted a session. With another partner. Bridge Partners. [00:23:34] Rebecca Jones: Yes. [00:23:35] Vince Menzione: And you talked about the power of three and I know you’ve published some information about the power of three. I thought maybe we’d talk about that. [00:23:41] Vince Menzione: ’cause I think that is fascinating and it seems very relevant even in yesterday’s conversation. Uh, there was a conversation about another partner, uh, that is looking to build an ecosystem that hasn’t really thought about building out an ecosystem before, as an example. And this, this, I think is some of the work that you do really applies against this. [00:24:01] Rebecca Jones: Yeah. This, I mean, it, it’s a hot topic, right? Yeah. Power of three, which fits under the umbrella of co-sell Yes. And co-selling. And everyone has a slightly different definition, so I’ll define where we play. Good in there. Um, and then I’ll talk to you about the power of three, um, because that’s one of. Um, I’ll call it the scenarios under co-selling. [00:24:23] Rebecca Jones: Yes. And it’s a very popular one. It [00:24:24] Vince Menzione: is pop Well, it is for v various reasons too because, and I’ll just set the context for this. We were used to co-selling being a technology organization and a and a hyperscaler, like a Microsoft. [00:24:37] Rebecca Jones: Yes. [00:24:37] Vince Menzione: Going to do something together and driving direct output or sales. Now we have finally seen where marketplaces, which has become the co-sell engine, have now enabled the channel. [00:24:49] Vince Menzione: Um, the reseller enabled, uh, offers now to now, uh, operate on behalf of, and so at least in that case, that’s three right there. Now, there might be more than just three. We talk about the seven seats of the table, but the power of three is palpable right now. [00:25:04] Rebecca Jones: Yeah. Let me tell you about that concept of the power of three. [00:25:07] Rebecca Jones: ’cause when you think about the classic one [00:25:10] Vince Menzione: yeah, [00:25:10] Rebecca Jones: it’s a hyperscaler. [00:25:11] Vince Menzione: Yep. [00:25:12] Rebecca Jones: A GSI. And then an ISB. [00:25:15] Vince Menzione: Yes. [00:25:15] Rebecca Jones: Right? [00:25:16] Vince Menzione: Yes. [00:25:16] Rebecca Jones: I mean that’s the, that’s the power, the powerful power, the three three, [00:25:19] Vince Menzione: the three giants in the [00:25:20] Rebecca Jones: room. The three giants. Yeah. And that’s rarefied air. [00:25:24] Vince Menzione: It is [00:25:25] Rebecca Jones: very [00:25:26] Vince Menzione: verified air. It’s, [00:25:26] Rebecca Jones: yeah. Right. And, uh, we do, we have a published article on that, um, and running a power three with SAP, uh, and it is, um, it changes the dynamics. [00:25:41] Rebecca Jones: Of how companies are gonna scale and grow in this market, right? [00:25:46] Vince Menzione: Yes. [00:25:46] Rebecca Jones: Because we know, um, that what got you to this point? Is likely not gonna get you to that next stage of growth. And all the conversations around the platform play is the partner ecosystem, right? And I look at the opportunity, not just with the power through, I’m gonna talk to you a little bit more about that story and what we’re doing there and how we’re looking at that. [00:26:12] Rebecca Jones: Um, but it is the ultimate. Design for your go to market. Yeah. When you think about how partners and the various types of partners can help you scale, but you need to know what you need. You absolutely need to know, [00:26:29] Vince Menzione: yeah. [00:26:30] Rebecca Jones: What are you trying to achieve in your go to market and what’s missing? [00:26:34] Vince Menzione: What are the gaps? [00:26:34] Vince Menzione: Gaps? [00:26:35] Rebecca Jones: What are the gaps? Are the gaps before you apply? Yes. The power of three, or I’ll talk to you about a couple other use cases within that. So the power of three. Has long been on everybody’s, you know, can, can we get this done right? Can you pattern match the customer set? I’ll often refer to it as a BM on steroids, account-based marketing and on steroids. [00:26:59] Rebecca Jones: Can you pattern match, um, the, the hyperscaler, let’s just use Microsoft in this scenario, the, the. High potential customers of Microsoft Joint with SAP joint, with A GSI. And the more specialized and specific you get in there, it’s not just any, because think about the size of these, you know, companies. Yeah, right. [00:27:24] Rebecca Jones: Then you start to look at, well, let’s get a little bit more specific on these product sets, these industries, these use cases. And then you start to refine that where you can start to identify your greatest opportunity for growth. So that’s the first stage of that. And it is, you know, we, we think about where is that overlap and where is that opportunity, but how do you activate that? [00:27:51] Vince Menzione: And it’s complex because, uh, as you, as you mentioned those three. Organizations, each of them have different go to markets. [00:27:59] Rebecca Jones: They do, [00:27:59] Vince Menzione: they have different, a different mapping of their geographies and their ideal customer profiles. [00:28:05] Rebecca Jones: Mm-hmm. [00:28:06] Vince Menzione: Um, and they, yeah, and they apply different tactics and selling tactics and channel tactics and so on that you have to layer in or you have to take into account when you build this. [00:28:15] Vince Menzione: And SAP’s a very different go-to market motion than a Microsoft, than a, than a, an EY or any name the GSI percent. Yeah. [00:28:23] Rebecca Jones: And so that is why not only is it, um, complex from a. Sharing and figuring out what data you’re going to share. Yeah. But how do you activate it? How [00:28:35] Vince Menzione: do you activate it? [00:28:36] Rebecca Jones: And uh, and that is what all companies are striving to do. [00:28:41] Rebecca Jones: Who are you gonna go to market with? Yeah. What is your best play in the industry? And so I, you know, while this one. There’s very few companies that are gonna be able to activate directly with the hyperscaler, right? Yes. Uh, Microsoft AWS or Google. Um, but there are ways in which you can apply this strategy no matter the size of your organization. [00:29:05] Rebecca Jones: And so when you think about. The power of three. It could be any combination. You are the designer, you are the decider of who is in your power of three. And when you start to kind of unpack that a little bit, it could be Microsoft, SAPN one ISV, or it could be a combination of complementary I ISVs that unlock a play. [00:29:28] Vince Menzione: Mm-hmm. [00:29:29] Rebecca Jones: Like migration to the cloud. [00:29:31] Vince Menzione: Right. [00:29:31] Rebecca Jones: Like it, it could be [00:29:33] Vince Menzione: backup and recovery. I could rattle off the different types of solutions. Yeah. [00:29:37] Rebecca Jones: What is, where are you seeing the greatest opportunity to scale and what ISVs could come in to help you do that? So when you extract that from the power of three, the classic power of three of Costone, you brought that down to, you know, how do you think about that in the masses of marketplace? [00:29:56] Rebecca Jones: Yeah. Or partners of any size. I like to bring this back to. Where do you believe your greatest opportunity is? Do you have, um, opportunity or weakness in your portfolio, your product set? Could a partner come in and help augment that? Do you have a tech platform and you need a services arm to help extend that? [00:30:19] Rebecca Jones: I I mean the, it it, the world’s your oyster. Yeah. You get to kit this together any way you need and then. The power of bringing these companies together. And you and I both know, and that was much of the conversation yesterday, is, um, the greater goodness of companies coming together Yes. To compliment one another to solve a customer problem. [00:30:39] Vince Menzione: How do you take it from concept to execution? Because to me, that’s. Especially when you’re talking about not just one organization like a micro, you’re working with a Microsoft or an SAP, but you’re layering in three types of organizations and you’re going across different sales motions. How do you get them all? [00:30:58] Vince Menzione: How do you get them all aligned in working together the right way? [00:31:02] Rebecca Jones: Magic. Magic. [00:31:03] Vince Menzione: Okay. [00:31:04] Rebecca Jones: I’m kidding. [00:31:04] Vince Menzione: Call bridge, call Rebecca [00:31:07] Rebecca Jones: Magic. [00:31:07] Vince Menzione: Nine nine nine five five five five. [00:31:09] Rebecca Jones: Let, let, let me, uh, let me talk about that because [00:31:13] Vince Menzione: Yeah, [00:31:13] Rebecca Jones: it’s one, there’s the good work, there’s the good thought work and the strategy of how to ensure you’re, you’re pointing and you’ve got the team lined up, right? [00:31:22] Rebecca Jones: Right. And the players lined up. But activation of that. Oh, [00:31:28] Vince Menzione: massive work. [00:31:29] Rebecca Jones: It’s massive work. Yeah. And it’s not a set it and forget it. [00:31:33] Vince Menzione: Right, [00:31:34] Rebecca Jones: right, [00:31:34] Vince Menzione: right. [00:31:35] Rebecca Jones: And when you think about the alignment, and you talked about we, we’ve got different fiscal year ends and we’ve got different sales and center plans. I will talk about a few things. [00:31:45] Rebecca Jones: One, executive sponsorship, top down. [00:31:48] Vince Menzione: Yep. [00:31:48] Rebecca Jones: Right. Um, ensuring, you know, compensation. You gotta get rid of the blockers and the barriers. [00:31:55] Vince Menzione: Yep. [00:31:56] Rebecca Jones: And you have to make it easy and you have to create that space because it’s really, and I’ll talk to you about some of the platforms and technology behind it, but it’s humans working together. [00:32:07] Rebecca Jones: There’s a lot of power in what we’re able to do now with, um, part tech platforms and with agentic solutions. And how do you automate this and how do you bring more power and visibility? Better than ever and, and more than ever. But at the end of the day, we’re activating teams. Across companies. Yep. To work together to bring this together. [00:32:34] Rebecca Jones: And there are playbooks, um, and any, there’s great playbooks out there, but you need to activate that. [00:32:41] Vince Menzione: You need to activate it. And you, you said you gotta get the executive commitment at the top? [00:32:45] Rebecca Jones: Yeah. [00:32:46] Vince Menzione: Not just at the CEO level, but across the leadership team. That’s right. In every silo. Uh, you’ve gotta get, uh, the organization, you have to get compensation taken care of because those, those can be blockers, those could be real blockers from getting the results you want to get. [00:33:00] Vince Menzione: And then you gotta get activation. [00:33:03] Rebecca Jones: Yeah. [00:33:03] Vince Menzione: Right? [00:33:04] Rebecca Jones: You gotta get activation and you have to be really clear on how you’re gonna activate what’s gonna move the needle. And you have to be ready to test, learn, optimize, and you need to put those into sprints. So I’ll give some examples around that. [00:33:20] Vince Menzione: Please do take us through the sprints. [00:33:21] Vince Menzione: ’cause this is, this is getting beyond the theory now. This is what I really wanted to capture with you. Take us through it. [00:33:28] Rebecca Jones: Yeah. [00:33:28] Vince Menzione: Yeah. [00:33:29] Rebecca Jones: So let’s just say we’ve got, we’ve got a power of three. [00:33:32] Vince Menzione: Yeah. [00:33:32] Rebecca Jones: You know, um, ready to roll and, and we’ve picked our industry and we have our use case. Um, between the three of us, the three players, you’re gonna start by allowing someone, and in this case it’s been Bridge Partners to really ensure we have a joint value prop, um, proposition for that end customer. [00:33:54] Rebecca Jones: Mm-hmm. And, you know, you gotta take a little ego out of the room. Typically on the power of three, you’ve got the leading companies coming in. But at the end of the day, if you’ve done this right, it’s, it’s customer first. It’s what’s gonna help solve this customer pain point in that language. And then when you think about activation, it’s who’s, who’s in role first? [00:34:20] Rebecca Jones: Right. And who’s taking point in these customer conversations. Right. Okay. And that is really, really, that’s important. Important. That is important. Who has the relationship? Yeah. Who is going to take lead and who’s gonna follow? And it gets all the way down to whose paper. Is this on? And that’s, that’s sometimes hard. [00:34:41] Rebecca Jones: You’ve got three players in the room, but it’s incredibly important to have those conversations and ensure that this is really end state for the customer. Yeah. So really going through roles and responsibilities and how are we gonna architect this for the customer’s success. Yeah. So that is a critical component of the playbook and then understanding. [00:35:02] Rebecca Jones: Where and what programs are we gonna drive, and then who’s taking what actions. And so I, I mentioned a BM on steroids a little before. Yes. There’s amazing things that you can be doing in market, [00:35:14] Vince Menzione: account-based marketing, [00:35:15] Rebecca Jones: m account-based based marketing, you dunno. Um, account-based marketing and there are some amazing things. [00:35:20] Rebecca Jones: Really truly connected sales and marketing, in this case. Connected sales, marketing and partner. Yeah. And how do you activate these partners together? [00:35:27] Vince Menzione: You used the term part tech, which. Not everyone understands partner technologies. Yes. Organizations like Partner Tap, work Span. Yeah. Tackle. [00:35:37] Rebecca Jones: Structured. Yeah. [00:35:38] Vince Menzione: Structured. If you, these are companies that help with co-selling methodologies, marketplace methodologies. [00:35:44] Rebecca Jones: Yes. [00:35:45] Vince Menzione: Or combining all of those, [00:35:46] Rebecca Jones: if you know, uh, J McBain, uh. Beautiful visual flat map of, um, it looks a little, the 28 moments. Yes. I was just, well, the 28 moments and he’s got the part tech landscape. [00:35:59] Vince Menzione: Oh, [00:35:59] Rebecca Jones: the islands. The islands. [00:36:00] Vince Menzione: Yes. The islands. [00:36:00] Rebecca Jones: Yes, we got it. But there are part tech solutions that support [00:36:03] Vince Menzione: Yeah. [00:36:03] Rebecca Jones: Partner programs, co-sell programs, partner marketing, you know. Yes. And really help to automate a lot of those processes. [00:36:11] Vince Menzione: Yes. [00:36:12] Rebecca Jones: Um, and a lot of those programs. [00:36:13] Vince Menzione: So Rebecca is such a great conversation today. [00:36:16] Vince Menzione: I mean, we can go. Thank you so deep on this. [00:36:18] Rebecca Jones: I know. [00:36:18] Vince Menzione: Which means that we’re all gonna have to be back together in Redmond. You live in the Seattle area? I do. And you’ll be with us. Um, we’ll be hosting the Ultimate Partner, live in, uh, may, May 11th to the 13th. If you’re marking your calendar as listeners and friends, uh, and you’ll be there and. [00:36:36] Vince Menzione: Probably driving some more of this conversation in a workshop format, I hope. [00:36:41] Rebecca Jones: I hope so too. Yeah, it was really rewarding last year. I mean, there’s nothing more powerful to be in the room with partners because the partners are frontline to customers. [00:36:51] Vince Menzione: Yes. [00:36:51] Rebecca Jones: And understanding what they’re seeing and hearing. [00:36:53] Rebecca Jones: And I always think voice of the customer is your ultimate signal. Yeah. So I can’t wait to be there. [00:36:58] Vince Menzione: Very cool. And I have a favorite question I ask all of my guests now. Uh, it is a favorite of mine. You are hosting a dinner party and you can choose where in the world you wanna host this dinner party, and you can invite only three guests, though from the present or the past to this amazing dinner party. [00:37:18] Vince Menzione: Whom would you invite Rebecca and why? And why? [00:37:22] Rebecca Jones: Yeah. Yeah. I’d, um, this is such a great question. I think on every single day I’d have a different collection of folks that I’d want at my home. Uh, I’ve had dinner at some amazing places for me. I would love to host this at my home. [00:37:38] Vince Menzione: Very cool, very [00:37:39] Rebecca Jones: cool. Uh, and the people that I would want there for this particular dinner party, I’m gonna pick, um, three iconic women. [00:37:51] Rebecca Jones: Coco Chanel, [00:37:52] Vince Menzione: Coco Chanel very cool [00:37:54] Rebecca Jones: designer. [00:37:55] Vince Menzione: Yeah. [00:37:56] Rebecca Jones: Um, really changed how women thought about an identity and wardrobe. Um, I would invite Georgia O’Keefe. Wow. She’s my favorite artist. [00:38:07] Vince Menzione: Yeah. [00:38:08] Rebecca Jones: Um, she is one of my favorite artists. Uh, I’m, uh, art and history background. And, uh, [00:38:16] Vince Menzione: that explains, [00:38:17] Rebecca Jones: that, explains that, um, a really interesting perspective. [00:38:22] Rebecca Jones: I love her view on landscapes and. She, [00:38:26] Vince Menzione: that’s why I know her as, you know, landscapes [00:38:28] Rebecca Jones: a landscape artist, um, and much more behind that. And then I would bring one of my favorite authors in, who’s Tony Morrison? [00:38:36] Vince Menzione: Tony [00:38:37] Rebecca Jones: Morrison. [00:38:38] Vince Menzione: I don’t know Tony Morrison. [00:38:39] Rebecca Jones: Oh, um, I would, beloved is her book and Oh, yes. When you think about. [00:38:45] Rebecca Jones: Um, and this is really my passion, my background in art and literature and design, and to have three, three women there, that voice of Tony Morrison, you’ve put that book on your list. Okay. It, it, it changed my life. Uh, and, um, Coco Chanel and, um, Giorgio O’Keefe, I think it would be a really interesting conversation. [00:39:07] Rebecca Jones: I love very cool trailblazers, women who really helped. I don’t know how much they recognize how much they really changed the narrative for other women, um, in their fields and together. But I think it’d be a really fun evening. [00:39:23] Vince Menzione: Very different. Very different. Uh, I was, I know a little bit about Cocoa Chanel ’cause my mom was always in the beauty and fashion industry. [00:39:31] Vince Menzione: So as a kid growing up, I mean her shoe was iconic. [00:39:34] Rebecca Jones: Yeah. [00:39:34] Vince Menzione: Iconic. Chanels an iconic brand was iconic. And, and she was a, wasn’t she a survivor of the. Of, uh, Nazi Germany maybe or something. There’s some, there’s some background or there’s [00:39:44] Rebecca Jones: some background. Flee. Flee [00:39:45] Vince Menzione: Nazi Germany [00:39:46] Rebecca Jones: or something. And what she’s really known for is, um, well many things, but yes, as a designer, really changing the tone and temperature Yes. [00:39:56] Rebecca Jones: Of um. How, you know, fashion and female identity. I think she, um, created the, what everybody knows is the little black dress and really got all that more structured and more modern look and feel of how to, how to wear and just really created a powerful path. [00:40:14] Vince Menzione: Very cool. Yeah. Very cool. [00:40:15] Rebecca Jones: So that’s who I’d have it, this one. [00:40:16] Vince Menzione: That will be a funer. [00:40:17] Rebecca Jones: Next time I’m on your podcast, I’d have a whole new crew. [00:40:21] Vince Menzione: Okay. Well I might. Bring dessert. If you don’t mind, I might bring a little, maybe a little chocolates I think maybe might be very appropriate would for this group and just maybe pop in for a few minutes. [00:40:29] Rebecca Jones: That would be great. [00:40:30] Vince Menzione: Because I don’t wanna inter interrupt the flow my, because this is be a great conversation. Oh my, [00:40:33] no, [00:40:33] Rebecca Jones: you would, I think you’d have a ball. [00:40:34] Vince Menzione: Okay. I, [00:40:35] Rebecca Jones: I mean, I know how close you were to your mother. [00:40:37] Vince Menzione: I am. [00:40:37] Rebecca Jones: And so, yeah. [00:40:39] Vince Menzione: So, um, this isn’t, again, I use this tumultuous term, but we are living in interesting times right now. [00:40:47] Rebecca Jones: We are. [00:40:47] Vince Menzione: And for all of our viewers and listeners. What is your advice to them? What is the one thing you would say? We’re in the first quarter of 2026. Yeah. This ball is moving fast or this puck is moving fast. Yeah. If you were a hockey player, um, what would you say to us now? What, what, what is the one thing you would go do if you’re not doing it now that you should be doing? [00:41:11] Rebecca Jones: Take a moment. Take a moment. As leaders. Your company and your organizations are looking for clarity. They’re looking for a path forward, and there’s a lot of energy out there, which is very exciting, but it can be also very distracting. [00:41:30] Vince Menzione: Yes. [00:41:31] Rebecca Jones: So hold some confidence and clarity for your organization and figure out where you need to be and where you’re going. [00:41:39] Rebecca Jones: That’ll help set your strategy, and this will all come into view. And so what I look to is how do we help enable the organization to grow? And by doing that, you ha you have to put the oxygen mask on yourself. Yeah. Take a moment. [00:41:53] Vince Menzione: Pause. [00:41:55] Rebecca Jones: Pause. Reflect, reflect. I told you I walked down to the beach this morning. [00:41:59] Rebecca Jones: It’s a great moment. Take a moment for yourself. It’s not passing you by. We’re just getting started. [00:42:06] Vince Menzione: Did you hear that? My friends and listeners? Take a moment. And so great to have you here in the room. Yeah. [00:42:13] Rebecca Jones: Thank you so [00:42:14] Vince Menzione: much. Thank you. And I want to thank our listeners, our viewers, for following along, ultimate Guide to Partnering and our YouTube channel Ultimate Partner. [00:42:23] Vince Menzione: And please, please, please come join us. We have an incredible year ahead. This was our event, number one of five. And Ultimate partner Live will be in Bellevue on the 11th through the 13th of May. [00:42:36] Rebecca Jones: Yeah, I’ll [00:42:36] Vince Menzione: see. You’ll see you there. Rebecca will be there. It’s [00:42:38] Rebecca Jones: in my backyard. [00:42:39] Vince Menzione: It’s in your backyard. And we are gonna have incredible leaders in the room. [00:42:42] Vince Menzione: So thank you for watching. Thank you for listening to The Ultimate Guide to Partnering. [00:42:47] Rebecca Jones: Don’t forget, ultimate Partner Live is coming [00:42:50] Vince Menzione: soon, May 11th through the 13th in beautiful Bellevue, Washington. I hope to see you there.s I, as I wrap up here, I just wanna make sure that what, where

In this solo episode of Inspired Nonprofit Leadership, Sarah Olivieri shares key lessons from the influential book The Great Game of Business by Jack Stack—and why its principles apply just as powerfully to nonprofits as they do to for-profit companies. At its core, the idea behind the "great game" is simple: organizations perform better when everyone is engaged in the work of improving the business. Not just leadership. Not just managers. Everyone. Too often, only a handful of people in an organization are expected to think strategically and make decisions, while the rest of the team is tasked with executing instructions. But when only a few people are using their brains to solve problems and make improvements, the organization is leaving enormous potential untapped. Sarah explores how leaders can begin unlocking the intelligence of their entire team by creating systems that encourage participation, collaboration, and shared responsibility for results. She also highlights two powerful principles from the book: First, the power of gamification. When people feel like they are playing a game they can win together—whether that means reaching fundraising goals, improving efficiency, or increasing impact—they become more engaged and invested in the outcome. Second, the importance of financial transparency and literacy. When people understand the numbers that drive an organization—cash flow, revenue, expenses, and impact—they are able to make better decisions and contribute more meaningfully to the mission. This approach ultimately leads toward what's known as open-book management, where financial information is shared widely so teams can see how their work contributes to the organization's success. The result? Stronger collaboration. Better decisions. And a team that truly feels ownership over the mission. If you want a smarter, more engaged team, this episode will challenge you to think differently about how you involve your people in the work of running the organization. In This Episode, You'll Learn Why organizations perform better when every team member uses their brain to improve the business How gamification increases engagement and teamwork Why winning as a team is more motivating than internal competition How understanding financial numbers helps teams make better decisions Why transparency often builds trust rather than risk The core idea behind open-book management Who This Episode Is For This episode is especially helpful for: Executive directors leading growing teams Nonprofit leaders who want stronger engagement from staff Organizations working to build a high-performance culture Leaders who want their teams thinking like owners About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth. She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results.   Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life.   Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.

Send a textEnterprise Asset Management (EAM) systems have evolved from simple maintenance tools into strategic platforms that directly influence operational resilience, financial performance, and long-term scalability. Organizations depend on EAM to maximize asset uptime, reduce unplanned downtime, and optimize maintenance costs through structured preventive and predictive maintenance strategies. As asset environments become more complex—with IoT-enabled equipment, distributed facilities, and increasingly stringent compliance requirements—the choice of an EAM system affects far more than maintenance teams. It shapes capital planning, lifecycle cost management, operational visibility, and integration with broader enterprise systems such as ERP and supply chain platforms. Selecting the right EAM solution therefore becomes a critical architectural decision, enabling organizations to extend asset lifecycles, improve operational efficiency, and build a scalable foundation for future digital transformation.In this episode, our host Sam Gupta discusses the top EAM systems in 2026. He also discusses several variables that influence the rankings of these EAM systems. Finally, he shares the pros and cons of each EAM system.Video: https://www.youtube.com/watch?v=vyHW5OMDLD8Read: https://www.elevatiq.com/post/top-eam-systems/Questions for Panelists?

From Sony's dynamic pricing drama to Xbox's Project Helix and a heated console‑war showdown, The Game Deflators tackle the week's biggest gaming battles. This week on The Game Deflators, John and Ryan bring a mix of pickups, industry news, rumors, and retro gaming heat. The episode kicks off with recent game pickups and collectible finds, including some unexpected retro scores and additions to the shelf. From there, the guys dive into their current gaming sessions, sharing progress updates and the titles that have been dominating their playtime. The conversation shifts into Lego and gaming crossovers, including the newly surfaced Mario miniature and the rumored Lego PlayStation 1 set that has collectors buzzing. Whether it's legit or just another internet fever dream, the guys break down why this rumor has so much traction. Next, the crew turns to Microsoft's next‑generation Xbox initiative, Project Helix. Rather than dissecting technical specs, John and Ryan focus on the broader implications — how Helix fits into Microsoft's evolving ecosystem strategy, what it signals for the future of Xbox hardware, and why the industry is paying close attention. That naturally leads into a spirited discussion on the Console Wars, comparing the shifting dynamics between Xbox, PlayStation, and Steam. With each platform carving out a different identity, the guys explore where the competition is heating up and where the lines are starting to blur. The episode then pivots to Sony's newly uncovered dynamic pricing tests, where PlayStation Store users across multiple regions are seeing different prices for the same games. The hosts unpack what this A/B testing could mean for digital storefronts, consumer trust, and the future of game pricing. Finally, the Inflation Deflation Challenge returns with a look at Cool Spot, the 7UP mascot platformer that's equal parts nostalgia and oddity. John and Ryan revisit the game's charm, gameplay, and current market value to determine whether this retro collectible is inflating or deflating in today's market.   00:00 Intro 02:28 Recent Game Pickups and Collectibles 12:11 Current Gaming Sessions and Progress 17:52 Lego and Gaming Updates: Mario Miniature and LEgo PS1 27:15 Microsoft's Next Generation Xbox Insights 30:09 The Console Wars: Xbox vs. PlayStation vs. Steam 35:24 Sony Dynamic Pricing in Gaming: A New Approach 49:35 Inflation Deflation Challenge: Cool Spot Review   Find us on TheGameDeflators.com Twitter - www.twitter.com/GameDeflators Facebook - www.facebook.com/TheGameDeflators Instagram - www.instagram.com/thegamedeflators   The views and opinions expressed on this channel are solely those of the author. The content within these recordings are property of their respective Designers, Writers, Creators, Owners, Organizations, Companies and Producers. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted. Permission for intro and outro music provided by Matthew Huffaker http://www.youtube.com/user/teknoaxe 2_25_18

What skills do Founders and Startup CEOs need in order to succeed?Meet Andrew Poles!Andrew Poles, Founder and CEO of Andrew Poles Growth Coaching.He is a Transformative Coach for first time Founders.With 20 years coaching over 10000 people, Andrew has guided leader transformations—revitalizing businesses, empowering teams, and boosting profitability.Connect with Andrew:Website: https://andrewpoles.comAdditional Resources:"FREE Download"Listen to the Podcast, subscribe, leave a rating and a review:Apple: Spotify: YouTube: https://youtu.be/cgOIkkQZjhQ

Jonathan Buckle, SVP for the Americas at Mitel, spoke with Moshe Beauford of Technology Reseller News during the Enterprise Connect conference about how organizations are rethinking communications platforms to better support the modern workforce. Buckle explained that enterprises are looking beyond traditional telephony toward platforms that improve employee productivity and engagement while integrating communications directly into business workflows. As organizations adapt to hybrid work models and distributed teams, unified communications systems must evolve to support collaboration across multiple locations and devices. A key theme of the discussion was workforce experience—the idea that communications technology should make it easier for employees to connect with colleagues and customers while accessing the tools they need to do their jobs. “Organizations are realizing that the experience employees have with their communications tools directly impacts how well they can serve customers,” Buckle said. Mitel's strategy focuses on delivering communications platforms that combine voice, collaboration, and contact center capabilities while supporting cloud, hybrid, and on-premise deployment options. This flexibility allows organizations to modernize at their own pace while continuing to support existing infrastructure investments. As discussions at Enterprise Connect continue to highlight the role of AI, cloud platforms, and evolving workplace expectations, Buckle emphasized that communications technology will remain central to how organizations enable productivity and deliver better customer experiences. Learn more about Mitel: https://www.mitel.com/

Kevin Kieller of BCStrategies spoke with Moshe Beauford of Technology Reseller News during the Enterprise Connect conference about the evolving role of AI and collaboration technologies in enterprise communications. Kieller explained that the communications industry is entering a period of rapid transformation as artificial intelligence becomes embedded in unified communications, contact center platforms, and collaboration tools. Organizations are increasingly exploring how AI can automate routine tasks, assist employees during interactions, and extract insights from communications data. “AI is becoming part of the communications workflow rather than a separate tool,” Kieller said. Another theme of the discussion was the growing complexity of enterprise communications environments. Businesses now must navigate a wide array of cloud platforms, collaboration tools, and AI-enabled services while ensuring that these technologies integrate effectively with existing systems and workflows. Kieller also emphasized that industry events like Enterprise Connect play an important role in helping enterprises and technology providers evaluate these developments. The conference provides a venue for organizations to see emerging technologies firsthand and better understand how innovations in AI and cloud communications can impact their long-term strategies. As enterprises continue adapting to hybrid work environments and evolving customer engagement expectations, Kieller noted that communications platforms will increasingly serve as a central hub where collaboration, analytics, and AI-driven insights come together. Learn more about BCStrategies: https://www.bcstrategies.com/

Matt McGinnis, VP of Product, Industry, and Solution Marketing, and Tim Richter, Senior Director of Product Marketing at Five9, spoke with Doug Green, Publisher of Technology Reseller News, during the Enterprise Connect conference about how artificial intelligence is reshaping the contact center and redefining how organizations think about workforce management. McGinnis explained that contact centers are entering a new era where AI is becoming a core member of the workforce rather than simply a support tool. “AI is now capable of handling a meaningful portion of customer interactions, allowing human agents to focus on more complex and high-value conversations,” he said. This shift enables organizations to improve response times while maintaining high-quality service experiences. Richter emphasized that the successful adoption of AI requires companies to rethink their approach to workforce strategy. “The future of the contact center is about blending human expertise with AI capabilities to create a more intelligent workforce,” he noted. Organizations that effectively combine automation with human insight can manage higher interaction volumes while delivering more personalized customer experiences. Five9's platform is designed to help enterprises deploy AI-driven capabilities without disrupting existing operations. These tools assist agents in real time, automate routine requests, and provide deeper analytics into customer behavior and performance trends. As enterprise leaders gathered at Enterprise Connect to explore the next phase of communications and customer engagement, the conversation underscored how AI-powered workforce transformation is quickly becoming a defining element of modern contact center strategies. Learn more about Five9: https://www.five9.com/

In this episode of The Good Leadership Podcast, Charles Good sits down with Karen Dillon, co-author of the New York Times bestselling book How Will You Measure Your Life?, to explore one of the most important questions any of us can ask. Most people measure their lives using the wrong metrics, titles, achievements, money, or recognition. But those measures rarely capture what truly matters. Drawing on the work of the late Clayton Christensen, Karen explains how our daily decisions about where we invest our time, energy, and attention quietly shape the kind of life we end up living.This episode challenges listeners to rethink how they define success and to start aligning their daily choices with the person they ultimately want to become.If you've ever wondered whether you're investing your time and energy in the right things, this conversation will give you a powerful framework for thinking about your career, relationships, integrity, and legacy.CHAPTERS00:00 The Importance of Allowing Children to Face Challenges01:50 Rethinking Leadership Development: McCall's Theory04:47 Creating Valuable Experiences for Growth07:16 Deliberate Family Culture: Building Values Together11:07 Reinforcing Values in Organizations and Families14:40 The Trap of Marginal Thinking21:29 Measuring a Meaningful Life24:10 Balancing Life's Investments24:50 Practical Actions for a Fulfilling Life27:23 Key Insights and Takeaways

Back in January, the City of San Diego implemented paid parking in Balboa Park, incurring both anger and confusion from residents and organizations based out of the park.The city responded with a grace period followed by reductions in fees for city residents and free parking in certain lots.KPBS arts reporter Beth Accomando checked in with arts organizations in the park about how the parking policies are affecting them.Guests:Tim Shields, managing director, Old Globe TheatreMichael Warburton, executive director, San Diego Model Railroad MuseumPeter Comiskey, executive director, Balboa Park Cultural Partnership

In Episode 324 of The Business Development Podcast, Kelly Kennedy sits down with Kris Marks, CEO of VIV Mental Health, keynote speaker, and psychological health and safety advisor, for one of the most powerful conversations on the show to date. Kris shares his deeply personal journey from trauma, homelessness, and a suicide attempt to becoming a national voice for mental health leadership and psychological safety in workplaces and communities. His story is raw, honest, and deeply human, revealing how years of quiet healing and self-reflection ultimately led him to transform pain into purpose.Throughout the episode, Kris and Kelly explore the growing importance of mental health in leadership, the cultural shift toward human-centered workplaces, and the reality that authenticity and psychological safety must be intentionally built within organizations. Kris also shares how he transitioned from a Red Seal machinist and musician into an entrepreneur and founder, building VIV Mental Health into a fast-growing organization focused on helping leaders support their people in meaningful ways.Key Takeaways: Your past does not define your future. Even the darkest experiences can become the foundation for a life of purpose and impact.Healing is rarely instant. Kris spent years doing quiet, difficult internal work before he was ready to speak openly about his experiences and help others.Authentic leadership starts with vulnerability. When leaders are willing to go first and model honesty, it creates the psychological safety others need to speak up.Mental health is one of the defining leadership challenges of this decade. Organizations that ignore it will struggle to attract, retain, and support great people.Psychological safety is not created by policy alone. It requires trust, consistent behavior from leaders, and environments where people feel safe being human.People often carry invisible struggles. Many individuals who appear confident and successful are privately dealing with experiences others never see.Your story has power. Sharing lived experiences, when done thoughtfully, can create connection, healing, and understanding for others facing similar struggles.Career pivots are possible at any stage. Kris transitioned from the trades into entrepreneurship and mental health leadership by leaning into his experiences and strengths.Leadership is about people first. The most effective leaders focus on empathy, communication, and understanding the human side of performance.Trying matters more than perfection. Growth often begins with the simple willingness to take the first step, even when the path forward is uncertain.Sponsor HighlightsThis episode of The Business Development Podcast is proudly supported by our 2026 Title Sponsor, Hypervac Technologies. Hypervac designs and manufactures industry-leading hydro excavation equipment used across North America to help contractors excavate safer, faster, and more efficiently. Alongside Hypervac, Hyperfab delivers custom-built fabrication solutions designed for performance, durability, and real-world industrial application.

Summary Innovation at work rarely happens because leaders demand better ideas. It happens when leaders create the right conditions for ideas to emerge. In this episode of The Leadership Habit Podcast, creativity strategist Melissa Dinwiddie explains how leaders can spark innovation by encouraging experimentation, reducing perfectionism, and helping teams learn faster through small “micro-experiments.” Innovation is often described as a competitive advantage, but many organizations struggle to consistently generate new ideas. In this episode of The Leadership Habit Podcast, host Jenn DeWall speaks with creativity strategist Melissa Dinwiddie about how leaders can remove barriers to creativity and help their teams experiment, learn, and generate innovative solutions. Meet Melissa Dinwiddie, Creativity Instigator Melissa Dinwiddie is a Juilliard-trained dancer turned creativity instigator, innovation strategist, and author of The Creative Sandbox Way and Innovation at Work. She is the Chief Instigator and Lead Facilitator at Creative Sandbox Solutions, where she helps leaders and teams overcome creative barriers, strengthen collaboration, and unlock innovative thinking. Drawing from her background as a professional artist and creativity coach, Melissa developed practical frameworks that help teams move past perfectionism and rediscover the power of experimentation and play when solving complex problems. Why Innovation at Work Often Stalls Many organizations expect innovation, but unknowingly create conditions that prevent it. One of the biggest barriers is uncertainty. Innovation requires doing something new, which means stepping away from established best practices. For many employees, that feels risky. Another major barrier is perfectionism. High-performing professionals often believe every idea must be polished before it is shared. The result is hesitation, overthinking, and stalled progress. Melissa explains that when people feel pressure to be perfect, they often stop experimenting altogether. Instead of sharing unfinished ideas, they wait until something feels safe to present. Unfortunately, innovation rarely works that way. The Leadership Framework for Creating Innovation at Work Melissa introduces a simple approach called “Create the Impossible,” designed to help leaders break through barriers to innovation in the workplace. The framework encourages leaders to help teams explore ideas, experiment without fear of failure, and learn quickly from every attempt. The approach focuses on three behaviors that help teams move ideas forward. Play Hard: Encourage Exploration and Curiosity Play is not about wasting time. It is about exploration. When teams experiment, test ideas, and explore possibilities without immediate pressure to succeed, they unlock new perspectives and creative thinking. Exploration creates the mental space where innovation begins. Make “Crap”: Break the Perfectionism Barrier Innovation requires generating many imperfect ideas before discovering the best ones. Melissa explains that low-fidelity ideas help teams bypass perfectionism and restore momentum. When people feel safe producing imperfect work, they become more willing to experiment and share ideas. Learn Fast: Turn Experiments Into Insights The final step focuses on learning from every experiment. Instead of obsessing over whether an idea is perfect, teams focus on what they can learn from each attempt. Organizations that learn quickly improve faster and maintain a steady pace of innovation. Three Practical Micro-Experiments to Spark Innovation on Your Team Melissa's book, Innovation at Work, includes 52 micro-experiments that leaders can run with their teams. These small exercises help teams think differently without requiring large workshops or lengthy innovation sessions. Here are three examples discussed in the episode. The “Crappy First Draft” Exercise Teams set a timer for ten minutes and deliberately create a terrible first draft of an idea or project. The goal is not quality. The goal is momentum. By removing pressure to be perfect, the exercise helps people move ideas forward and encourages open idea sharing. Silent Sync: Equalizing Participation in Meetings In this exercise, team members write ideas simultaneously in a shared document without speaking. This prevents meetings from being dominated by the loudest voices and ensures every team member has the opportunity to contribute ideas. For leaders managing diverse personalities, this technique helps create a more inclusive and balanced conversation. Make It Smaller: Turning Big Ideas Into Action When a project feels overwhelming, leaders ask one simple question: What is the smallest version of this that would still create value this week? Breaking large goals into smaller steps reduces anxiety and helps teams move from thinking to action. Where to Find More From Melissa Dinwiddie Connect with Melissa Dinwiddie on LinkedIn Visit her website at MelissaDinwiddie.com Subscribe to her YouTube Channel Innovation Leadership Is About Creating the Right Conditions One of the most important insights from the episode is that innovation does not start with better ideas. It starts with better conditions for ideas to emerge. When leaders create environments that encourage experimentation, psychological safety, and curiosity, innovation becomes a natural outcome. Instead of waiting for breakthrough ideas, teams begin generating them consistently. Small experiments like the ones Melissa shares help leaders shift their team culture toward exploration and continuous improvement. Listen to the Full Leadership Habit Podcast Episode In this episode of The Leadership Habit Podcast, Jenn DeWall speaks with Melissa Dinwiddie about how leaders can spark innovation at work through experimentation, creativity, and psychological safety. Listen to the full episode HERE.  Want More Leadership Insights? If you're exploring how leaders can strengthen innovation at work, these additional leadership resources may also be helpful: How to Escape the Delegation Trap with Atiba de Souza How to Drive Results as a Leadership Coach with Will Linssen How to Prepare for High-Stakes Conversations with Amy K. Hutchens These conversations explore leadership skills that help managers strengthen communication, empower teams, and improve performance. How to Strengthen Leadership and Innovation on Your Team Innovation grows when leaders know how to build trust, encourage new ideas, and help teams think independently. If you want to strengthen those capabilities across your organization, request a complimentary two-hour leadership skills workshop. Visit crestcom.com/freeworkshop to learn more. Frequently Asked Questions About Innovation at Work What helps teams become more innovative at work? Teams become more innovative when leaders create psychological safety, encourage experimentation, and allow space for imperfect ideas to develop. Why do many organizations struggle with innovation? Innovation often stalls because employees feel pressure to be perfect or fear making mistakes. This prevents experimentation and idea sharing. How can leaders encourage innovation on their teams? Leaders can introduce small experiments, encourage creative thinking, and focus on learning quickly rather than getting everything right the first time. The post How to Spark Innovation at Work with Melissa Dinwiddie appeared first on Crestcom International.

In this episode of the AI Agent & Copilot Podcast, Giuseppe Ianni, host of the show, is joined by Andrea Pinillos, Senior Technical Program Manager at Microsoft, to discuss practical strategies for enterprise adoption of AI agents and copilots. Pinillos shares insights from her work leading internal Microsoft tooling and previews her upcoming session at the 2026 AI Agent & Copilot Summit NA. Key Takeaways Democratizing AI with Simple Tools: Pinillos emphasizes that organizations don't need complex infrastructure to begin using AI agents. By combining tools like Excel and Copilot Studio, teams can quickly prototype useful solutions such as employee directories. Her goal is to lower barriers to adoption so more teams can experiment safely. Governance Must Come First: One of Pinillos' strongest recommendations is to establish governance before deploying AI agents at scale. Organizations often rush into building tools without clear rules about ownership, permissions, or oversight. According to Pinillos, responsible adoption starts with planning. She stresses the importance of “making sure that your organization is making [this] an important factor." Real-World Demonstrations Accelerate Adoption: Pinillos' summit session focuses heavily on practical learning through demonstration. Rather than discussing theory, she will show attendees exactly how to connect Copilot Studio to an Excel data source, build actions, and enable conversational interaction with data. She believes hands-on demonstrations help organizations move from curiosity to implementation. Visit Cloud Wars for more.

Comprehensive coverage of the day's news with a focus on war and peace; social, environmental and economic justice. Defense Secretary Pete Hegseth (Image: Gage Skidmore) Defense Secretary Hegseth touts military successes amid Iran war escalation; CAIR report finds patterns of increasing claims of discrimination against Islamic people and organizations including CAIR itself; Lawmakers, consumer advocates speak out on home insurance difficulties amid climate change; SF tenants on rent strike over damages from fire that happened a year ago; San Jose tightens controls over license plate cameras amid surveillance concerns; Workers picket all 10 UC campuses, claim unfair labor practices The post Defense Secretary Hegseth touts military success as Iran war escalates; New report finds increasing discrimination against Islamic people, organizations – March 13, 2026 appeared first on KPFA.

In this episode of "Scouting for Growth," Sabine VanderLinden welcomes Florian Graillot, founding partner at Astorya VC, for an in-depth conversation about the evolving landscape of risk management and insurance innovation. The discussion explores how risk management is shifting from static predictions to adaptive strategies designed for tomorrow's uncertainties, emphasizing the rise of the “frontier firm”—organizations that continuously learn, adapt, and act in real time.   Florian Graillot shares insights from his experience investing across insurtech, cyber, climate risk, and financial fraud, highlighting the increasing importance of technology, data, and AI.    Together, Sabine VanderLinden and Florian Graillot discuss the structural advantages Europe may hold in building AI-native, trust-driven business models and the critical role of agent-human collaboration in future risk management. They address the challenges faced by incumbents—including talent acquisition, cost efficiency, and profitable growth—and consider what distinguishes great founders in the frontier firm era.   KEY TAKEAWAYS   This episode underlines that risk management is no longer about controlling yesterday's uncertainties but engineering resilience for tomorrow. I was struck by Florian Graillot's argument that insurance leaders must rethink the entire risk value chain—not just the insurance segment—but encompassing prevention, risk assessment, capital efficiency, and claims. Simply layering AI onto legacy workflows isn't enough; true transformation requires intention, an openness to external partnerships, and a clear ROI focus.   It's clear to me that embracing AI isn't “optional practice"—it's existential. Organizations that experiment vigorously and collaborate with tech-first ventures gain a competitive edge, especially as emerging risks outpace traditional data models. Europe's more measured regulatory approach, sometimes critiqued as cautious, actually presents an opportunity to build trust-by-design, ensuring AI is explainable and aligned with both ethics and end-customer value.   Ultimately, the essence of any successful frontier firm lies in clarity of vision, a readiness for real change, and a focus on trust between leaders, employees, and customers. As the industry shifts, those who can articulate and measure technology's value, while empowering agent-human teams, will undoubtedly shape the risk landscape of the future.   BEST MOMENTS   "Risk management is no longer about predicting yesterday's risk. It is about designing for tomorrow's uncertainty."    "Either you consider emerging risks as a threat and retreat from the market, or you leverage technology to build resilience. That resilience is the optimistic side of the challenge."    "The perfect founding team is a blend of technology expertise and deep industry knowledge—you need both to create real value in insurance."    "If you expect big figures tomorrow morning, it will not work... But if you are ready to take more time and invest accordingly, innovation can deliver real and very nice results."    "In the end, technology doesn't remove risk. It actually reveals our choices."    ABOUT THE GUEST   Florian Graillot is the co-founder and founding partner at Astorya VC, one of Europe's most influential venture capital firms focused on early-stage insurtech, risk, and regulatory technology.    With 15 years of tech investing experience—ten of them specializing in insurtech—Florian Graillot has an unparalleled vantage point on the evolution of the insurance and risk landscape. He is passionate about backing founders who are redefining resilience, tackling climate, cyber, and financial fraud with cutting-edge data and algorithms, and reshaping how risk is owned and governed across enterprises.   ABOUT THE HOST   Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet.   If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights.   And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures

Organizations spend billions of dollars every year on leadership training, workshops, and development programs. Yet most of it doesn't change anything. Why? Because most training educates the mind but never moves behavior. In this episode of The Leadership Sandbox, Tammy J. Bond breaks down why leadership training so often fails in organizations — even when the content is excellent. You'll learn: • Why training transfer rarely turns into behavior change • How leadership modeling determines whether training sticks • Why off-the-shelf leadership programs rarely solve real problems • The difference between knowledge and behavioral reinforcement • What leaders must do if they want training to actually work If the behaviors in your workplace haven't changed after the training ended, this episode will explain exactly why. Learn more about the COMMAND™ Leadership Behavior Operating System:

Accountability culture is not about rules, consequences, or compliance. It is about ownership. It is about people choosing to keep their commitments because they believe in what they are part of. For Sam Silverstein, accountability culture is the defining factor that separates average organizations from extraordinary ones. Many companies talk about accountability. Few actually build it into the fabric of how they operate. Silverstein has spent decades challenging leaders to rethink what accountability really means. Too often, it is treated as something imposed from the top down. A missed deadline results in blame. A mistake results in discipline. A performance issue results in pressure. But that approach does not create accountability culture. It creates compliance culture. The difference matters. In a compliance culture, employees do just enough to avoid consequences. In an accountability culture, people take ownership because they are committed to the outcome. They understand the expectations. They believe in the mission. They know their role matters. That shift from compliance to commitment is where performance transforms. Ford Saeks often emphasizes that sustainable business growth requires clarity. Clarity of vision. Clarity of expectations. Clarity of communication. Without clarity, teams default to assumptions. Assumptions lead to inconsistency. Inconsistency erodes trust. And without trust, accountability culture cannot exist. Silverstein's perspective reframes accountability as a promise, not a threat. When someone makes a commitment, they are giving their word. In strong cultures, a person's word carries weight. Leaders model this first. They do what they say they will do. They show up prepared. They follow through. They admit mistakes. That modeling creates permission for others to do the same. Accountability culture also requires alignment. It is not enough to post core values on a wall. Leaders must connect daily behaviors to those values. If integrity is a value, how does it show up in meetings? If service is a value, how is it demonstrated with customers? When values become behavioral standards rather than marketing language, accountability becomes measurable. Another key principle is ownership without excuses. In many organizations, people are quick to explain why something did not happen. The market shifted. The vendor failed. The deadline was unrealistic. While context matters, accountability culture asks a different question. What could we have done differently? That question shifts the focus from blame to responsibility. Silverstein often reminds leaders that accountability is not about punishment. It is about support. If someone misses a commitment, the conversation is not about shame. It is about understanding. What got in the way? What resources were missing? What needs to change moving forward? This approach strengthens relationships instead of weakening them. For growing companies, accountability culture becomes even more critical. As teams expand, complexity increases. Communication lines multiply. Without clear accountability, tasks fall through the cracks. Projects stall. Frustration builds. Leaders feel the weight of carrying too much themselves. When accountability is distributed throughout the organization, leadership capacity multiplies. Saeks frequently speaks about systems driving scalability. Systems create consistency. But systems only work when people are committed to executing them. Accountability culture ensures that systems are respected, refined, and followed. It bridges the gap between strategy and execution. There is also a financial impact. Organizations with strong accountability cultures tend to have higher employee engagement, lower turnover, and stronger customer loyalty. When employees feel ownership, they invest discretionary effort. They go beyond minimum standards. Customers feel the difference. Building accountability culture requires intentional action. Leaders must define clear expectations. They must create safe environments for honest conversations. They must hold themselves to the same standards they expect from others. Most importantly, they must reinforce accountability consistently, not only when something goes wrong. The shift does not happen overnight. Culture is built through repeated behavior. Each kept promise strengthens it. Each honest conversation reinforces it. Each aligned decision deepens it. Accountability culture is ultimately about respect. Respect for the mission. Respect for the team. Respect for the commitments made. When accountability becomes part of the identity of an organization, performance improves naturally. Not because people are forced to perform, but because they choose to. For leaders seeking sustainable growth, accountability culture is not optional. It is foundational. When ownership replaces excuses and commitment replaces compliance, organizations unlock a level of performance that no policy manual can enforce. Watch the full episode on YouTube. Fordify LIVE streams every Wednesday at 11:00 a.m. Central across all social media platforms, featuring real-time conversations with business leaders and growth-minded experts. New episodes of The Business Growth Show podcast drop every Thursday. About Sam Silverstein Sam Silverstein, CSP, CPAE, is a Hall of Fame keynote speaker, author, and consultant who has spent more than 30 years helping leaders build organizations rooted in accountability culture. As a former business owner and executive, Sam led manufacturing and distribution companies that sold more than $100 million in products and services before successfully selling one of his businesses to a Fortune 500 company. Today, Sam works with entrepreneurs, corporations, government agencies, and multi-national organizations to strengthen leadership, increase engagement, and drive measurable performance. He is the author of 13 books on accountability, leadership, and workplace culture, and his mission is clear: empower individuals and organizations to take ownership, keep commitments, and operate at extraordinary levels. A member of the National Speakers Association Speaker Hall of Fame and inducted into the Legends of Professional Speaking, Sam challenges leaders to rethink traditional approaches to management and instead design sustainable, high-performance cultures built on ownership and trust. To learn more about Sam Silverstein, visit SamSilverstein.com and TheAccountabilityInstitute.com About Ford Saeks Ford Saeks is a Business Growth Accelerator who has generated more than a billion dollars in sales worldwide for organizations ranging from startups to Fortune 500 companies. As President and CEO of Prime Concepts Group, Inc., Ford helps businesses attract loyal customers, expand brand awareness, and ignite innovation through strategic marketing and operational excellence. A tenacious entrepreneur, Ford has founded more than ten companies, authored five books, earned three U.S. patents, and received numerous industry awards. He is widely recognized for his expertise in AI prompt engineering and training organizations to leverage artificial intelligence to improve operations, marketing, sales, and customer experience. Ford recently showcased this expertise at the Unleash AI for Business Summit, where he demonstrated how ChatGPT is transforming business performance. Through Fordify LIVE and The Business Growth Show, Ford continues to equip leaders with actionable strategies that accelerate growth and strengthen leadership. Learn more at ProfitRichResults.com and watch his TV show at Fordify.tv.

In this episode of Cloud Wars Live, Bob Evans speaks with Bonnie Tinder, founder and CEO of Raven Intelligence, about the surge of hype, confusion, and opportunity surrounding AI in enterprise technology. As headlines claim AI could replace traditional software and “vibe coding” threatens SaaS vendors, Tinder brings a grounded perspective from years of advising organizations on enterprise systems like Salesforce, Workday, and SAP. Their conversation explores what AI can realistically do today, why enterprise software remains critical, and how companies can move forward without falling for hype. Episode 58: AI Hype vs. Reality The Big Themes: Why “Vibe Coding” Won't Replace ERP: The idea that AI-powered “vibe coding” could replace enterprise applications is a popular narrative, but both Evans and Tinder challenge its practicality. Even companies developing cutting-edge AI models are still relying on traditional enterprise systems. For example, Tinder notes that AI companies themselves are hiring administrators for established software platforms rather than replacing them. Leadership Must Guide AI Adoption: The discussion also emphasizes that AI adoption cannot be left solely to technology teams. According to Evans, the entire executive leadership team, especially the CEO, needs to be actively involved in defining how AI will shape the organization. AI initiatives affect workflows, job roles, data governance, and competitive strategy. Without clear leadership alignment, different departments may pursue conflicting approaches, slowing progress or introducing risk. Fear and FUD Are Slowing Progress: Ironically, the greatest threat from AI hype may be paralysis. Tinder argues that fear, uncertainty, and doubt in the market are causing many companies to delay decisions altogether. Organizations worry about choosing the wrong tools, implementing technology too early, or missing the next wave of innovation. This hesitation can prevent companies from making meaningful progress. Instead of waiting for perfect clarity, organizations should take practical steps. The Big Quote: “You can vibe code your way around [a] notion or a content system, that's way different though, than having an in-house solution for an enterprise software." More from Bonnie Tinder: Connect with Bonnie on LinkedIn. Visit Cloud Wars for more.

Key Takeaways Session overview: AI is a transformative technology where security is lagging dangerously behind. Polino's session, "A Guide to Security Roles in AI Transformation (Implementation)," will explore why it's critical for organizations to reassess current roles, controls, and systems and proactively design security strategies specifically for an AI-driven environment. Guardrails: AI systems can be easily manipulated through indirect prompts or parameter framing, making it essential to enforce extremely strict guidelines and access controls to prevent unintended exposure of sensitive data. Exploring security with leaders: Organizations must proactively define security policies and controls for AI now to prevent users from going rogue or turning to shadow IT, because inaction will only amplify risk as sensitive data inevitably leaks into unsecured public AI tools. Event takeaways: Polino notes the importance of events like this because they bridge the knowledge gap between AI leaders and everyday business users by equipping them to understand AI early and effectively transfer that knowledge across their organizations. "AI is coming, whether you want it or not. The goal here is to figure out how to use it appropriately, how to make it as safe as you possibly can, and mitigate those risks inside your organization." Visit Cloud Wars for more.

David Danto and Dave Michels of TalkingPointz joined Doug Green, Publisher of Technology Reseller News, for a discussion recorded at the Enterprise Connect conference, where they reflected on the major forces reshaping enterprise communications, collaboration platforms, and the growing influence of AI. The analysts noted that while artificial intelligence dominated the conversation at Enterprise Connect, the real challenge for enterprises is turning AI from a headline into a practical business tool. Organizations are experimenting with AI across collaboration platforms and contact centers, but many are still determining how to deploy it effectively. As Danto observed, “The industry is moving quickly toward AI-enabled communications, but enterprises still need to figure out how to apply it in ways that deliver measurable business value.” Michels added that the communications ecosystem continues to grow more complex as enterprises evaluate multiple cloud platforms, integrations, and emerging capabilities. “Companies aren't just choosing a phone system anymore,” Michels explained. “They're choosing an entire communications ecosystem that has to integrate with business applications and support evolving workplace needs.” The discussion also highlighted the role of industry gatherings like Enterprise Connect in helping enterprises and technology providers evaluate these changes. Events bring together analysts, vendors, and enterprise leaders to assess emerging technologies and understand how they fit into broader IT and collaboration strategies. As enterprise communications continues to evolve through cloud platforms, AI, and new collaboration models, insights from TalkingPointz analysts like Danto and Michels help organizations navigate a rapidly shifting landscape and make more informed technology decisions. Learn more about TalkingPointz: https://talkingpointz.com/

04:30 Trump found to have been targeted by multiple FBI probes 13:28 Officers and suspect shot during active shooter incident 15:12 LEO's on alert after recent Iran message may have activated sleeper cells24:44 James O' Keefe says arrests are coming26:34 Teens arrested after plot was uncovered to kill classmate 34:56 Cop justified in fatal shooting of armed man LEO Round Table (law enforcement talk show) Season 11, Episode 050 (2,633) filmed on 03/11/2026 1. https://www.coffeeandcovid.com/p/malum-prohibitum-wednesday-march2. https://www.tampafp.com/officer-and-suspect-shot-during-active-shooter-incident-in-northwest-baltimore/https://www.newsbreak.com/share/4533500614275-the-us-just-intercepted-an-encrypted-iranian-transmission-that-may-have-activated-sleeper-cells-around-the-world-and-law-enforcement-is-on-high-alert?s=a99&share_destination_id=MzUxNTc1ODgwLTE3NzMyMzkyNTY3NTU=&pd=0NnAwibJ3. https://www.thebureau.news/p/breaking-shots-fired-at-us-consulate4. https://www.rvmnews.com/2026/03/arrests-are-coming-were-going-to-expose-the-motherfkers-james-okeefe-watch/5. https://www.lifezette.com/2026/03/florida-transgender-teen-friend-charged-in-alleged-plot-to-kill-classmate-to-resurrect-sandy-hook-shooter-watch/6. https://rumble.com/v76x4vs-a-bridgeport-officer-was-justified-in-fatally-shooting-an-armed-man-who-fle.html?e9s=src_v1_upp_ahttps://ctmirror.org/2026/03/10/bridgeport-police-shooting-justified-dyshan-best/Show Panelists and Personalities:Chip DeBlock (Host and retired police detective)Ralph Ornelas (former chief of the Westminster Police Department and commander at the LA County Sheriff's Department)Dr. Travis Yates (retired major)Sponsors:Galls - Proud to serve America's public safety professionalshttps://www.galls.com/leoUse 15% OFF Code: RADIO15Compliant Technologies - Cutting-edge non-lethal tools to empower and protect those who servehttps://www.complianttechnologies.net/The International Firearm Specialist Academy - The New Standard for Firearm Knowledgehttps://www.gunlearn.com/MyMedicare.live - save money in Medicare insurance options from the expertshttp://www.mymedicare.live/Related Events, Organizations and Books:Force Science Training and Conference Information:Get Ready—Early Registration for Force Science 2026 Conference​September 22 - 24, 2026 Austin Metro, TXSave $100!Use Code: earlybird26Also,Connect with Von Kliem on LinkedIn:linkedin.com/in/vonkliemconsultingAsk for the discount code for 15% off online FS courses which can be found at:https://www.forcescience.com/online-courses/Retired DEA Agent Robert Mazur's works:Trailer for the new book, THE BETRAYALhttps://www.robertmazur.com/wp-content/uploads/2023/05/The-Betrayal-trailer-reMix2.mp4Everything on Robert Mazurhttps://www.robertmazur.com/The Wounded Blue - Lt. Randy Sutton's charityhttps://thewoundedblue.org/Rescuing 911: The Fight For America's Safety - by Lt. Randy Sutton (Pre-Order)https://rescuing911.org/Books by panelist and retired Lt. Randy Sutton:https://www.amazon.com/Randy-Sutton/e/B001IR1MQU%3Fref=dbs_a_mng_rwt_scns_shareThey're Lying: The Media, The Left, and The Death of George Floyd - by Liz Collin (Lt. Bob Kroll's wife)https://thelieexposed.com/Lt. Col. Dave Grossman - Books, Newsletter, Presentations, Shop, Sheepdogshttps://grossmanontruth.com/Sheriff David Clarke - Videos, Commentary, Podcast, Shop, Newsletterhttps://americassheriff.com/Content Partners:Red Voice Media - Real News, Real Reportinghttps://www.redvoicemedia.com/shows/leo/ThisIsButter - One of the BEST law enforcement video channelshttps://rumble.com/user/ThisIsButterThe Free Press - LEO Round Table is in their Cops and Crimes section 5 days a weekhttps://www.tampafp.com/https://www.tampafp.com/category/cops-and-crime/Video Show Schedule On All Outlets:http://leoroundtable.com/home/syndication/Syndicated Radio Schedule:http://leoroundtable.com/radio/syndicated-radio-stations/

A special episode focused on Leading Gen Z. Including a new version of the Young Influencers LIst, with 50 young leaders to know. As well as 20 organizations that are gathering, resourcing, connecting and equipping Gen Z and the next generation. And the Top Weekly Leadership Links, with a special emphasis on Gen Z, including recommendations on podcasts and books. And a special Leadership Nugget segment with 7 keys to leading young leaders. Make sure to visit http://h3leadership.com to access all the show notes. Thanks again to our partner for this episode: CONVOY OF HOPE - Please donate to help bring hope to those impacted by disasters at http://convoyofhope.org/donate. Convoy is my trusted partner for delivering food and relief by responding to disasters in the US and all around the world. Right now, Convoy of Hope is responding to the Jamaica hurricane, Texas Floods destruction, the LA fires rebuilding efforts, providing basic needs like food, hygiene supplies, medical supplies, blankets, bedding, clothing and more. All through partnering with local Churches. Join me and please support their incredible work. To donate visit http://convoyofhope.org/donate. And SUBSPLASH – engage your congregation through Subsplash. Schedule your free demo at http://subsplash.com/brad. Subsplash is the platform made to help maximize your church's giving, growth, and engagement. The go to for mobile apps, messaging, and streaming, along with building websites, groups, giving and more, Subsplash puts today's most innovative church technology into your hands so you can focus completely on ministry. Visit http://subsplash.com/brad and join more than 20,000 churches and ministries who partner with Subsplash. Again, visit http://subsplash.com/brad to schedule a quick, no obligation demo.

Every year, about 48 million people in the U.S. struggle to find enough to eat. Organizations on the frontline of Bay Area food insecurity are working harder than ever. One of them, the San Francisco and Marin Food Banks now serve 36,000 households a week. So how does it all happen? In this piece, produced by Rebecca Birungi in 2013, we go inside the main distribution center in Potrero Hill, to see what happens behind the scenes, to get food to the people who need it most.

Cognitive neuroscientist Phillip Campbell explains how leaders can improve focus, adaptability, and strategic thinking by strengthening their brain skills. In this episode of On the Brink with Andi Simon, he explores "fluid thinking," the neuroscience behind change, and why developing cognitive adaptability is essential in the age of AI. Summary In this episode of On the Brink with Andi Simon, cognitive neuroscientist and executive brain coach Phillip Campbell shares powerful insights on how our brains shape our ability to lead, adapt, and innovate. Drawing on decades of research and coaching experience with Fortune 500 executives, Campbell explains why most change initiatives fail, how subconscious brain habits influence our thinking, and why "fluid thinking" is essential in the age of AI. As technological disruption accelerates, leaders who strengthen their brain skills—focus, adaptability, strategic thinking, and creativity—will be better prepared to thrive in uncertainty. This conversation explores how we can literally rewire our brains to improve performance, resilience, and success in a rapidly changing world. Rewiring the Brain for Success in the Age of AI: Insights from Cognitive Neuroscientist Phillip Campbell How do leaders adapt when change is happening faster than ever before? In this episode of On the Brink with Andi Simon, I spoke with Phillip Campbell, a cognitive neuroscientist, executive brain coach, and CEO of enigmaFit . His work focuses on something many leaders overlook: the way our brains are wired to resist change, even when we know intellectually that change is necessary. Campbell has spent more than 25 years coaching Fortune 500 executives and entrepreneurs around the world. His mission is to help leaders improve their brain skills, adaptability, and cognitive performance—capabilities that are increasingly critical in an era defined by artificial intelligence and constant disruption. Why Technology Initiatives Often Fail Campbell's journey began with a fascinating insight. Early in his career, he discovered research showing that 70% of technology implementations fail—not because of the technology itself, but because of human resistance to change. Organizations often invest heavily in systems and tools but overlook the most important element: the human brain. Campbell realized that successful transformation requires more than training people on new tools. Leaders must understand how individuals think, process information, and respond to uncertainty. When organizations align technology with how people actually work and think, adoption improves dramatically. This insight led him to develop his executive coaching firm, enigmaFit, and the TRACER methodology, which focuses on rewiring the brain to improve leadership performance. The Power of "Fluid Thinking" At the center of Campbell's work is the concept of fluid thinking. Fluid thinking is the brain's ability to adapt, solve new problems, and respond creatively to unfamiliar situations. It differs from what psychologists call crystallized knowledge—the facts and information we already know. For example: Crystallized knowledge: remembering the capital of France. Fluid thinking: solving a problem you've never encountered before. In today's fast-changing world, fluid thinking is becoming far more important. As Campbell explains, AI is transforming work by taking over routine cognitive tasks. That means humans must rely increasingly on adaptability, creativity, and strategic thinking. The Ten Subconscious Brain Habits Campbell identifies ten subconscious thinking habits—also called brain skills—that determine how effectively we think and perform. These brain habits influence abilities such as: Focus and attention control Strategic thinking Analytical thinking Creativity and innovation Adaptability and flexibility Leadership and decision-making One of the most surprising findings from Campbell's work is that 90% of executives have only low to moderate focus thinking. In other words, many leaders struggle with distraction and attention management. Modern workplaces—with constant emails, messages, and digital notifications—make the challenge even greater. When leaders strengthen their focus thinking, however, they often gain an extra hour of productive time each day and experience far less mental fatigue. Why Habits Drive Leadership Performance From an anthropological perspective, this insight is powerful. Human behavior is deeply shaped by habit and subconscious patterns. Campbell emphasizes that simply telling someone to "be more strategic" or "think more creatively" rarely works. That's because conscious intention cannot override subconscious brain habits. Instead, the brain must be trained through deliberate practice. This is similar to learning how to drive a car. At first, driving requires intense concentration. Over time, repeated practice builds neural pathways until driving becomes automatic. The same principle applies to leadership thinking. Through structured exercises and cognitive training, individuals can literally rewire the brain's neural architecture. Brain Capital in the Age of AI Campbell's work aligns with a growing global conversation about "brain capital." Organizations are beginning to recognize that their most valuable asset is not simply technology or intellectual property—it is the cognitive capability of their people. According to research highlighted by the World Economic Forum, brain capital includes: Brain health (mental well-being) Brain skills (thinking abilities) Companies that invest in strengthening both will have a significant advantage in an AI-driven economy. Building a Brain Ready for the Future The pace of change in today's world can create stress, anxiety, and burnout. Many professionals feel overwhelmed by the constant pressure to adapt. Campbell's message is ultimately optimistic. By strengthening focus, analytical thinking, creativity, and adaptability, individuals can build resilient brains capable of thriving in uncertainty. In other words, the future belongs not just to those with the most knowledge—but to those with the most adaptable minds. To learn more about Phillip Campbell and his work:Phillip's profile:  linkedin.com/in/phillipcampbell001 Website:  enigmafit.com  Connect with me: Website: www.simonassociates.net Book Website: www.andisimon.com Email: info@simonassociates.net Learn more about our books here: Rethink: Smashing the Myths of Women in Business Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success On the Brink: A Fresh Lens to Take Your Business to New Heights Now--it is time to share our new book with our listeners. Rethink Retirement: It's Not The End--It's the Beginning of What's Next. On Amazon and soon in your local bookseller.                                                                                                                         Rethink Retirement: The Workbook

For episode 242, we take a break from the regular format for a special live episode highlighting our recent community space: "Impact Onchain: Bridging the Gap for Nonprofits and Changemakers," where we welcomed our partners The GSR Foundation and Social Equation Hub for a fascinating conversation on how we can successfully onboard nonprofits to Web3, and where we also shared an update about our Toolkit. We also welcomed our friends from Alliance for Public Health to share a little about their work and their current campaign. They're doing critical work in Ukraine, and we're proud to be supporting their campaign through Endaoment.You'll learn:

Why do smart marketing teams keep optimizing for the wrong things?In Part 1 of this Sharp Cut series, we explored Goodhart's Law — when a measure becomes a target, it stops being a good measure.But the real problem doesn't start on the marketing dashboard.It starts two floors above it.In this episode of The Sharp Cut, Marc Binkley and Vassilis Douros trace the incentive problem all the way from the boardroom to the media buy, showing how the pressure to maximize shareholder value, hit revenue targets, and prove short-term ROI cascades through the organization — eventually shaping how marketing is measured.Drawing on insights from seven past Sleeping Barber guests, including Roger Martin, Peter Field, Avinash Kaushik, Dale Harrison, Herman Simon, Augustine Fou, and Koen Pauwels, this episode breaks down why marketing metrics often drift away from real business outcomes.We explore:Why shareholder value maximization may distort strategic decision-makingThe difference between revenue growth and real competitive growthHow efficiency metrics like ROI and ROAS can mislead organizationsWhy marketing dashboards are often 90% activity and only 10% outcomesWhy CPM may be one of the most dangerous metrics in media planningHow platform data quietly shapes the decisions marketers makeWhen incentives reward the wrong signals, even brilliant organizations can optimize themselves into decline.TakeawaysGoodheart's Law illustrates how metrics can become targets, leading to poor decision-making.Shareholder value maximization is a flawed approach that can harm long-term business health.Revenue growth does not equate to market growth; understanding this distinction is crucial.Short-term metrics can mislead organizations into making detrimental decisions.Effective marketing requires a balance between efficiency and effectiveness.Dashboards often reflect activity rather than meaningful outcomes, leading to misinterpretation of success.CPM is a dangerous metric that can create a false sense of accountability.Data reporting without context can lead to 'data puking' and poor decision-making.Organizations must evaluate whether their primary metrics truly reflect business health.Good measurement practices should focus on long-term outcomes rather than short-term gains.Chapters00:00 - Introduction to the Incentive Series01:00 - Understanding Goodheart's Law and Its Implications03:02 - The Shareholder Value Maximization Trap04:56 - Revenue vs. Growth: A Misunderstanding09:04 - The Dangers of Short-Term Metrics12:08 - The Role of Dashboards in Marketing Decisions14:59 - The Need for Better Measurement Practices

How Coursera's VP of Enterprise Is Reskilling 7,000+ Organizations with AI — Anthony Salcito on the 234% GenAI Enrollment Surge, Verified Skills Paths, and the Human Side of AI TransformationAnthony Salcito is the Vice President of Enterprise at Coursera, where he leads a $239 million enterprise business partnering with over 7,000 organizations globally. In this episode, Anthony breaks down why GenAI enrollments on Coursera have surged 234% year over year, why 84% of leaders plan to increase AI investment while only 38% say their teams are ready, and what it actually takes to build AI skills that stick inside an organization.From his 20+ years leading Microsoft's global education efforts to his work at Nerdy and Varsity Tutors, Anthony shares his framework for human-first AI transformation. He explains how Coursera is using AI-powered coaching, role play simulations, verified skills paths, and Course Builder to close the enterprise AI skills gap — and why critical thinking, not just prompt engineering, is the skill that matters most.Key Topics Covered:The 234% year-over-year surge in GenAI enrollments on Coursera and what is driving global demandWhy 84% of leaders plan to increase AI investment but only 38% say their teams are readyCoursera's verified skills paths and how they provide stackable, demonstrable AI credentialsThe role of AI-powered Coach in improving course completion — 94% report improved experience, 9.5% higher quiz pass rateHow Course Builder lets enterprises customize world-class AI content from Google, Anthropic, and Microsoft for their specific business contextWhy critical thinking enrollments grew 185% alongside technical AI skillsThe four phases of technology adoption: displacement fear, skills erosion, complacency, and true transformationHow gamification and role play simulations make enterprise AI learning stickCoursera's integration with ChatGPT and the future of learning in the flow of workWhy the shift from "4 years for 40 years" to "40 for 4" demands lifelong micro-credentialingEpisode Timestamps:00:00 - Introduction and Anthony Salcito's background01:42 - Growing up in the Bronx and how technology became a catalyst04:10 - Teaching Girl Scouts Visual Basic in 1995 and the education spark06:18 - The through line from Microsoft to Nerdy to Coursera Enterprise08:24 - Walking into Coursera's $239M enterprise business — what surprised him11:22 - 234% GenAI enrollment growth and 15 enrollments per minute13:57 - Verified skills paths and proving AI competency beyond course completions16:19 - Why critical thinking grew 185% and how schools need to change20:41 - Hard skills vs. soft skills and the competency-based education gap23:58 - What makes AI learning stick: personalization, mixed modality, and Coach27:40 - Coach results: 94% improved experience and the power of gamification31:55 - Live role play: pitching AI reskilling to a 1,000-person construction company36:24 - The four phases of technology adoption and why complacency is the biggest threat40:25 - Human-first AI transformation and why people-centric companies win43:39 - How Coursera keeps up with fast-moving AI content creators46:20 - The 3-5 year vision: micro-credentials, learning in the flow of work, and ChatGPT integration50:55 - Why Anthony does what he doesAbout Anthony SalcitoAnthony Salcito is the Vice President of Enterprise at Coursera, where he leads the company's enterprise business serving over 7,000 organizations worldwide. Before joining Coursera, Anthony spent 20+ years at Microsoft leading global education efforts, visiting over 80 countries and nearly 3,000 classrooms. He also served in leadership roles at Nerdy and Varsity Tutors and chairs the nonprofit Network for Teaching Entrepreneurship.

You can feel it in the air.Across museums, national parks, libraries, and cultural institutions, the pressure around what can be said — and what must disappear — is tightening.But while federal policies attempt to narrow the public cultural space, artists, historians, librarians, educators, and cultural organizers are responding in real time — documenting what's being erased, refusing complicity, and building new civic infrastructure.In this report, Bill Cleveland surveys the emerging landscape of creative resistance and cultural restriction across the United States.From citizen historians documenting museum censorship at the Smithsonian to artists leaving politicized institutions like the Kennedy Center, the story unfolding is not just about politics — it's about who controls public memory. In this episode you'll hearHow citizen historians are systematically documenting changes to museum exhibits and historical interpretation — turning smartphones and metadata into tools of cultural preservation.About artists and cultural leaders are increasingly walking away from institutions where political interference threatens artistic integrity.kHow libraries, classrooms, and community arts programs, cultural workers are developing creative strategies to defend access to history, literacy, and civic dialogue.Notable MentionsPeopleMarc Bamuthi Joseph – Kennedy Center Artist ProfileFormer Vice President and Artistic Director of Social Impact at the Kennedy Center whose public remarks following his dismissal highlighted the cultural and political tensions surrounding leadership changes at the institution.Amy Goodman – Democracy Now!Journalist and host of the independent news program Democracy Now! which reported on the Kennedy Center controversy and broader cultural policy developments.Kim Snyder – Filmmaker WebsiteDocumentary filmmaker whose work focuses on civic life, social justice, and democratic culture, including her film examining librarian resistance to book bans.Rep. Brendan Boyle – U.S. House of RepresentativesCongressman representing Pennsylvania who has advocated for restoring historical interpretation about slavery at the President's House historic site in Philadelphia.Organizations & InitiativesCitizen Historians for the Smithsonian – Smithsonian Magazine CoverageVolunteer effort documenting exhibit labels and interpretive texts across Smithsonian museums to preserve records of historical interpretation.Smithsonian National Portrait GallerySmithsonian museum in Washington, D.C., referenced in the episode in connection with efforts to document removed or revised exhibit texts.John F. Kennedy Center for the Performing ArtsNational cultural institution that has become a focal point for debates about political influence in arts institutions.National Park ServiceFederal agency responsible for interpretive materials at national historic sites where historical narratives have recently been subject to review and dispute.Reuters – International News AgencyNews organization that reported on federal reviews of museum exhibits, park signage, and historical interpretation.Public Broadcasting Service (PBS)Public television network distributing documentary work addressing civic and cultural issues.Publications / MediaDemocracy Now! – Independent News ProgramDaily news program covering political developments affecting arts institutions and cultural policy.The Librarians – PBS Documentary FilmDocumentary film directed by Kim Snyder examining the rise of book bans and the librarians pushing back.Cultural EventsYoung Worker March on Washington – Coverage in The NationYouth labor mobilization addressing affordability, housing, healthcare, and worker rights, highlighting the economic pressures shaping the lives of many artists and cultural workers.Punk in the Park FestivalTouring punk festival whose 2026 events were canceled after bands withdrew in response to controversy surrounding political donations by the festival's promoter.Acknowledgements (FreeSound.Org)thunder1.wav by fastson -- https://freesound.org/s/57778/ -- License: Attribution 3.0Hello User: Bright Cheery Intro Music by jjmarsan -- https://freesound.org/s/476070/ -- License: Attribution 4.0photo press Conference.WAV by klankbeeld -- https://freesound.org/s/179209/ -- License: Attribution 4.0Dream-Drifting by audiomirage -- https://freesound.org/s/665193/ -- License: Attribution 4.0Upbeat Punk Rock - bpm 150 loop by DenKyschuk -- https://freesound.org/s/753195/ -- License: Attribution NonCommercial 4.0Over the Water - Variations 1 by PodcastAC -- https://freesound.org/s/645881/ -- License: Attribution 4.0*******Art Is CHANGE is a podcast that chronicles the power of art and community transformation, providing a platform for activist artists to share their experiences and gain the skills and strategies they need to thrive as agents of social change.Through compelling conversations with artist activists, artivists, and cultural organizers, the podcast explores how art and activism intersect to fuel cultural transformation and drive meaningful change. Guests discuss the challenges and triumphs of community arts, socially engaged art, and creative placemaking, offering insights into artist mentorship, building credibility, and communicating impact.Episodes delve into the realities of artist isolation, burnout, and funding for artists, while celebrating the role of artists in residence and creative leadership in shaping a more just and inclusive world. Whether you're an emerging or established artist for social justice, this podcast offers inspiration, practical advice, and a sense of solidarity in the journey toward art and social change.

04:30 Suspects who attempted to plant IED near NYC Mayor's residence charged for terrorism 15:35 Trump's executive privilege decision means Biden documents could release 19:54 Minneapolis doubles amount of time for eviction notices 31:19 Police chase ends in crash and wild shootout with violent murder suspectLEO Round Table (law enforcement talk show) Season 11, Episode 049 (2,632) filmed on 03/10/2026 1. https://www.tampafp.com/ied-near-gracie-mansion-fbi-investigates-terrorism-with-ties-to-new-jersey-pennsylvania/https://www.tampafp.com/pennsylvania-suspects-in-nyc-ied-case-face-charges-for-suspected-isis-inspired-terrorism/2. https://redstate.com/nick-arama/2026/03/09/trump-executive-privilege-decision-may-lead-to-all-that-info-on-biden-coming-out-n22000093. https://www.rvmnews.com/2026/03/ice-raids-no-problem-minneapolis-leftists-double-eviction-notice-so-illegal-aliens-can-keep-mooching-watch/4. https://rumble.com/v76vcka-missouri-trooper-justified-in-the-fatal-shootout-with-suspect-after-a-polic.html?e9s=src_v1_upp_aShow Panelists and Personalities:Chip DeBlock (Host and retired police detective)Rich Staropoli (former Secret Service agent)Chief Joel F. Shults, Ed.D. (retired chief and author)Sponsors:Galls - Proud to serve America's public safety professionalshttps://www.galls.com/leoUse 15% OFF Code: RADIO15Compliant Technologies - Cutting-edge non-lethal tools to empower and protect those who servehttps://www.complianttechnologies.net/The International Firearm Specialist Academy - The New Standard for Firearm Knowledgehttps://www.gunlearn.com/MyMedicare.live - save money in Medicare insurance options from the expertshttp://www.mymedicare.live/Related Events, Organizations and Books:Force Science Training and Conference Information:Get Ready—Early Registration for Force Science 2026 Conference​September 22 - 24, 2026 Austin Metro, TXSave $100!Use Code: earlybird26Also,Connect with Von Kliem on LinkedIn:linkedin.com/in/vonkliemconsultingAsk for the discount code for 15% off online FS courses which can be found at:https://www.forcescience.com/online-courses/Retired DEA Agent Robert Mazur's works:Interview of Bryan Cranston about him playing Agent Robert Mazur in THE INFILTRATOR filmhttps://vimeo.com/channels/1021727Trailer for the new book, THE BETRAYALhttps://www.robertmazur.com/wp-content/uploads/2023/05/The-Betrayal-trailer-reMix2.mp4Everything on Robert Mazurhttps://www.robertmazur.com/The Wounded Blue - Lt. Randy Sutton's charityhttps://thewoundedblue.org/Rescuing 911: The Fight For America's Safety - by Lt. Randy Sutton (Pre-Order)https://rescuing911.org/Books by panelist and retired Lt. Randy Sutton:https://www.amazon.com/Randy-Sutton/e/B001IR1MQU%3Fref=dbs_a_mng_rwt_scns_shareThey're Lying: The Media, The Left, and The Death of George Floyd - by Liz Collin (Lt. Bob Kroll's wife)https://thelieexposed.com/Lt. Col. Dave Grossman - Books, Newsletter, Presentations, Shop, Sheepdogshttps://grossmanontruth.com/Sheriff David Clarke - Videos, Commentary, Podcast, Shop, Newsletterhttps://americassheriff.com/Content Partners:Red Voice Media - Real News, Real Reportinghttps://www.redvoicemedia.com/shows/leo/ThisIsButter - One of the BEST law enforcement video channelshttps://rumble.com/user/ThisIsButterThe Free Press - LEO Round Table is in their Cops and Crimes section 5 days a weekhttps://www.tampafp.com/https://www.tampafp.com/category/cops-and-crime/Video Show Schedule On All Outlets:http://leoroundtable.com/home/syndication/Syndicated Radio Schedule:http://leoroundtable.com/radio/syndicated-radio-stations/

Send a textIn this episode of Tuesday Tea, Dominica sits down for a thoughtful conversation with Shackleton group Founder, Ed Gillcrist, about leadership, governance, and what really happens inside organizations once strategy meets reality. Many organizations spend enormous energy building plans, structures, and org charts. But as companies grow and decisions become more complex, the way things actually operate often looks very different from what is written on paper.This conversation explores where leadership, governance, and execution intersect- and what leaders need to understand when decision-making becomes distributed across teams, systems, and increasingly, intelligent technologies.Together, they discuss:• Why organizational charts rarely reflect how decisions are truly made • The difference between leadership, management, and governance • How execution breaks down even in highly capable organizations • What leaders often miss when responsibility becomes unclear • Why thoughtful governance is becoming more important in the age of AIAs technology accelerates and organizations adopt more automated tools and data-driven systems, the question of who ultimately owns decisions becomes more important than ever.This episode is a conversation about responsibility, stewardship, and the evolving role of leadership in complex organizations.Connect with Ed: LinkedInShackleton group If you've been following Dominica's recent exploration into AI governance and leadership in the age of intelligent systems, this discussion offers valuable perspective.Continue the ConversationDominica is also writing about these topics in more depth on Substack.You can join the conversation at: The Governance Era Support the showConnect with Dominica: https://www.instagram.com/dominicalumazar/Interested in being a guest on the show? https://sweetdmarketing.com/tuesday-tea-podcast/This episode is sponsored by Rhythm & Roast Coffee Co. At Rhythm & Roast, coffee is more than a drink—it's a vibe, a connection, a rhythm that brings people together. We blend exceptional coffee with the spirit of the arts to create something truly meaningful. Every sip supports artists, celebrates music, and fosters real connections. With every purchase, you're making an impact by empowering young minds and uplifting communities through the arts. Together, let's brew inspiration, one cup at a time.

AI is not coming for sales. It is already here. In this episode of Sales Lead Dog, Victor Antonio joins us to break down what AI agents really mean for sales teams, sales leaders and the entire buying process. Victor's background is rare. Electrical engineering. MBA. Global sales leadership. President of global sales and marketing for a $420M company. VP of international sales for a Fortune 500 organization. Today, he is one of the most recognized sales educators in the world and author of The Future of Selling: The Rise of AI Agents. This conversation goes beyond ChatGPT. We dive into AI agents, agent-to-agent communication, model context protocols, and how buying behavior is changing faster than most sales teams realize. The biggest shift is not just how we sell. It is how customers buy. And most organizations are not ready.

Change management in nonprofit strategy has become increasingly important as nonprofit leaders balance mission, funding uncertainty, and leadership transitions. In today's environment, that challenge is becoming far more complex. Funding can shift quickly, leadership transitions can happen unexpectedly, and external events can reshape priorities almost overnight. In this episode of the Nonprofit MBA Podcast, Stephen Halasnik, Co-Founder of Financing Solutions, speaks with Matt Glazer of Blue Sky Partners about one of the most important issues facing nonprofit organizations today: change management in nonprofit strategy. Glazer has led strategic planning efforts for more than 50 organizations and works with mission-driven groups on strategy, operations, leadership, and organizational development. Blue Sky Partners helps nonprofits and social impact organizations clarify vision, set priorities, and build practical roadmaps for growth and impact. The conversation highlights an increasingly clear reality in the nonprofit sector. A strategic plan is no longer enough if it sits on a shelf. In a world of funding interruptions, workforce strain, board turnover, and policy volatility, strategy must become a living process. That is where change management plays a critical role. This topic is especially timely because the nonprofit sector is facing real pressure. Data from the National Council of Nonprofits shows that nonprofits generate more than 80% of revenue from fees for services and government grants and contracts. At the same time, the 2025 Nonprofit Finance Fund survey found rising demand for services, increasing costs, and growing concern about future government funding.

Many product teams are busy, but not necessarily effective. Brian Milner talks with product consultant Jason Knight about why so many organizations struggle with prioritization, customer insight, and measuring success—and what it takes to build a product organization that actually delivers value.   Overview What does it really mean to transform a product organization? Brian Milner sits down with product consultant and One Knight in Product host Jason Knight to explore the gap between how product management is described in books and how it actually works inside most companies. They discuss the reality many teams face: massive backlogs full of competing priorities, pressure from stakeholders, and organizations that say they are customer-focused but rarely talk to customers. Jason shares practical perspectives on prioritization, strategy, and why good product teams must learn to say no—even to good ideas. The conversation also dives into customer discovery, the barriers that keep teams from speaking directly with users, and how organizations should think about measuring success beyond simply “building the feature.” If your organization is trying to move beyond feature factories and build a stronger product practice, this episode offers a grounded look at where to start.   References and resources mentioned in the show: Jason Knight One Knight in Product Podcast Blog: What Does a Product Owner Do, When, and Why? Blog: How to Ensure You're Working on the Most Important Items Each Iteration by Mike Cohn #124: How to Avoid Common Product Team Pitfalls with David Pereira #154: The Underpowered PO with Barnaby Golden Subscribe to the Agile Mentors Podcast    Want to get involved? This show is designed for you, and we'd love your input.   Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.   Got an Agile subject you'd like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode's presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.  Jason Knight is a product consultant, coach, and host of the One Knight in Product podcast who helps scaling B2B companies move beyond feature factories and build product teams that deliver real business impact. He works with organizations to connect strategy to execution through fractional product leadership, workshops, and coaching that bring clarity, alignment, and measurable results.  

Episode Description In this solo episode of Inspired Nonprofit Leadership, Sarah Olivieri tackles one of the biggest myths about growth: that scaling requires working harder. CEOs are often highly capable people. When growth stalls, the instinct is to push harder, take on more, and stretch personal capacity even further. But that path leads to burnout—not scale. True scale happens when ownership and decision-making get distributed. Sarah explains why scaling requires redesigning outcome ownership across your organization. That means moving beyond basic task delegation and into delegating responsibility for results and decisions. When more people own outcomes, the organization's capacity expands beyond any one individual. She walks through three key elements required for this shift: Moving from a "people-in-charge-of-people" org chart to a functional model built around outcomes Building a team of leaders who are ready (and willing) to own results Installing systems that support coordination, clarity, and interdependent work When these pieces come together, something powerful happens. The organization gains momentum. It attracts stronger team members, more donors, more clients, and greater opportunities. Growth becomes fueled by leverage—not by personal effort alone. If you're feeling like you're constantly feeding the fire of your organization just to keep it going, this episode will show you how to build a structure that creates its own momentum. In This Episode, You'll Learn Why working harder is not scaling The difference between task delegation and outcome delegation How your org chart may be limiting growth What a functional leadership blueprint looks like Why isn't everyone ready to own outcomes (and how to identify who is) How systems create coordinated, high-performance teams Where true leverage in scaling actually comes from Who This Episode Is For This episode is especially helpful for: Nonprofit and business CEOs who feel like their organization depends all on them Founders scaling beyond the early growth phase Leaders rebuilding or restructuring their teams Organizations ready to move from growth to true scale About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.

John and Ryan open the episode with their latest game pickups. Ryan is currently playing Resident Evil Requiem and shares his initial thoughts on the atmosphere, pacing, and early gameplay feel. John, meanwhile, continues his play of Valkyrie Profile. Ryan also brings updates from his ongoing grind in Guilty Gear Strive, talking about fundamentals, improvement, and the competitive mindset. That leads into a look at the fighting game community as he prepares for an upcoming event in Seattle and reflects on the energy of in‑person tournaments. John shifts the discussion to Magic: The Gathering, breaking down the latest Universes Beyond release and why the TMNT crossover is struggling to gain traction. From there, the guys explore the downfall of High Guard, the launch of Marathon, and what these releases reveal about current industry trends. The future of Xbox takes the spotlight as they discuss Project Helix and how it could shape Microsoft's long‑term strategy. They also recap the biggest highlights from Pokémon Day, including new releases and updates worth watching. The episode continues with a look at Sony's evolving PC porting strategy before wrapping up with the Inflation Deflation Game of the Week. This week's pick is McDonald's Treasure Land Adventures, as the guys revisit the Sega Genesis platformer and debate its place in today's retro market. 00:00 Introduction to the Game Deflators Podcast 01:19 Recent Game Pickups and Current Playthroughs 08:47 Resident Evil Requiem: Gameplay Dynamics and Mechanics 14:50 Plucky Squire: Game Completion and Future Plans 19:51 Striving for Excellence in Guilty Gear Strive 26:46 Magic: The Gathering and Universes Beyond 31:40 High Guard's Demise and Industry Insights 36:27 Marathon's Launch and Player Reception 42:28 Project Helix and the Future of Xbox 44:22 Pokemon Day Highlights and New Releases 54:55 Sony's Shift in Game Porting Strategy 01:01:21 The Legacy of McDonald's Treasure Land Adventures   Find us on TheGameDeflators.com Twitter - www.twitter.com/GameDeflators Facebook - www.facebook.com/TheGameDeflators Instagram - www.instagram.com/thegamedeflators   The views and opinions expressed on this channel are solely those of the author. The content within these recordings are property of their respective Designers, Writers, Creators, Owners, Organizations, Companies and Producers. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted. Permission for intro and outro music provided by Matthew Huffaker http://www.youtube.com/user/teknoaxe 2_25_18

Welcome to another episode of the Sustainable Clinical Medicine Podcast! Psychologist and psychometrician Dr. Bryan Sexton, Chief Wellness Officer at Duke Health Integrated Practice, discusses how his early quality-improvement work in Johns Hopkins ICUs revealed that high staff burnout undermined readiness for interventions like bloodstream infection reduction. He explains measuring burnout—especially emotional exhaustion—and how adding metrics like work-life integration and emotional recovery enables personalized wellbeing “profiles” and targeted interventions. Sexton describes evidence-based, one- to two-minute “bite-sized” tools (e.g., humor, awe, gratitude) designed for busy clinicians, and how Duke embedded these into continuing education with private feedback to boost engagement; a five-hour, eight-day CE program published in JAMA Network Open (Sept 2024) showed improvements, particularly for those struggling most. He outlines a 7-minute gratitude letter exercise, its research roots (Emmons, Seligman), wellbeing-informed leadership practices, and directs listeners to free tools at caws.dukehealth.org. Here are 3 key takeaways from this episode: Assess Wellbeing Before Adding New Tasks: Healthcare workers experiencing burnout lack the capacity to take on new initiatives. Organizations should measure emotional exhaustion and wellbeing readiness before implementing quality improvement programs or system changes. About one-third of ICUs weren't ready for innovation due to burnout - addressing wellbeing first is essential. Bite-Sized Interventions Have Lasting Impact: Simple 7-10 minute wellbeing exercises (like writing a gratitude letter) can produce measurable improvements lasting 6-12 months. These micro-interventions are designed for busy healthcare workers who want something that takes minimal time, provides immediate relief, and creates long-term benefits. The effects actually continue improving over time rather than fading. Wellbeing is Contagious - Both Ways: When 60% of a team engages in wellbeing interventions, even those who haven't participated show improvement through contagion effects. However, this works both ways - negativity and burnout also spread. Getting "enough" people engaged (not everyone) can create positive cultural shifts that lift the entire team. Meet Dr. Bryan Sexton: Bryan is the Chief Wellness Officer of Duke Health Integrated Practice and Director of the Duke Center for the Advancement of Well-being Science. After 30 years as a psychologist, psychometrician and investigator, he now works with leaders to assess and improve culture and work-force well-being. Bryan has conducted and published large studies and randomized controlled trials showing how to cause enduring improvements in the well-being of our workforce. He has authored over 100 peer reviewed publications, and his research instruments and well-being interventions have been translated and used in over 30 countries. A perpetually recovering father of four, he enjoys running, using hand tools on wood, pickleball with friends, and hearing particularly good explanations of extremely complicated topics. Don't miss this enlightening conversation!

Send a textToday's topic is More Than One Way: Secular Organizations for Sobriety part 3.  Today we welcome guest hosts Sage M and Sage H to the conversation.   This is our 200th episode!  We are so grateful for all of our listeners, guests, and the Castro Country Club for supporting us on this journey.  

Julia Dhar, Managing Director at Boston Consulting Group and founder of the firm's Behavioral Science Lab, joins us to discuss why most organizational change efforts fail and what leaders can do differently. Drawing on behavioral science and her work advising major organizations, she explains why the challenge of change is rarely about strategy alone and more often about human behavior.  Julia begins with a simple but powerful discipline used by many successful consultants: asking two questions repeatedly. First, "what is true about this situation?" and second, "what do I believe is true because of my perspective?" Confusing facts with assumptions is one of the most common causes of poor decisions, especially when leaders begin to treat their own expectations as evidence.  The conversation explores why roughly seventy percent of organizational change efforts fail to reach their stated objectives. Julia explains that many leadership teams concentrate on defining the strategy but devote far less attention to the conditions required for people to adopt new behaviors. Successful organizations focus on the "how" of change: shaping incentives, clarifying expectations, and reinforcing specific behaviors that make a strategy real in daily work.  Several practical insights emerge from the discussion: Leaders often overestimate how comfortable employees are with change. In surveys, executives typically report feeling positive about change, while most employees feel neutral and a meaningful portion feel anxious. Recognizing this gap is the first step toward leading change effectively. Emotions and incentives must be addressed together. People rarely adopt behaviors that conflict with their incentives, and fear or anxiety makes sustained change unlikely. Leaders who want durable change must create optimism about the future, give people agency in shaping how change unfolds, and offer clarity about expectations. Behavior must be defined precisely. Broad goals such as "be more accountable" or "be more customer centric" are not actionable. Effective change requires specifying the exact behaviors expected and creating routines that make those behaviors repeatable. Recognition plays a powerful role in shaping behavior. Leaders who identify and praise specific actions reinforce the habits they want to see more frequently, often at little cost and with lasting effect. Organizations frequently underestimate the value of listening. Employees are usually willing to provide feedback, but they become disengaged when their input leads to no visible response. Closing the feedback loop—demonstrating that input leads to action—builds credibility and energy for change. Julia also discusses the pressures executives face as organizations adopt new technologies such as artificial intelligence. Rather than framing the challenge as a threat to relevance, she argues that automation may free leaders to focus on neglected responsibilities, including understanding frontline work and strengthening human relationships across the organization.  Throughout the discussion, she returns to a broader principle: effective strategy requires an equally disciplined approach to human behavior. Leaders who combine clear strategy with attention to emotions, incentives, habits, and feedback loops dramatically increase the likelihood that change will succeed. Julia closes with a perspective that reflects both her research and her experience advising organizations around the world. In any team or company, every individual has the ability to "bring joy and inspire hope." That ability, combined with the belief that people and organizations remain capable of change, is often the most powerful force available to leaders. Get Julia's book, How Change Really Works, here: https://tinyurl.com/2zb4p63d Claim your free gift: Free gift #1 McKinsey & BCG winning resume www.FIRMSconsulting.com/resumePDF Free gift #2 Breakthrough Decisions Guide with 25 AI Prompts www.FIRMSconsulting.com/decisions Free gift #3 Five Reasons Why People Ignore Somebody www.FIRMSconsulting.com/owntheroom Free gift #4 Access episode 1 from Build a Consulting Firm, Level 1 www.FIRMSconsulting.com/build Free gift #5 The Overall Approach used in well-managed strategy studies www.FIRMSconsulting.com/OverallApproach Free gift #6 Get a copy of Nine Leaders in Action, a book we co-authored with some of our clients: www.FIRMSconsulting.com/gift

(0:00) Intro (1:35) About the podcast sponsor: The American College of Governance Counsel (2:22) Start of interview (3:01) Joelle's origin story (7:00) The Journey of Paradigm, the culture company she co-founded in 2014. "Our goal is to help organizations build healthy and high performing cultures where people from all backgrounds can come together, do their best work and thrive." (11:15) On the current backlash against DEI. (16:49) On Coinbase's "mission focused company" statement in 2020. (21:53) The Politics of Company Culture, and Silicon Valley's approach. (26:15) The Shift from Public to Private Companies (29:33) AI's Impact on the Workforce (35:18) The Role of the Board on Workplace Culture (37:23) Talent executives and CHROs on Boards (39:54) Rethinking Compliance in Organizations (42:43) Evaluating an organization's culture (45:22) Books that have greatly influenced her life: Growth Mindset, by Carol Dweck (2007) Abundance, by Ezra Klein and Derek Thompson (2025) Sea of Tranquility, by Emily St. John Mandel (2022) (47:04) Her mentors.  (48:24) Quotes that she thinks of often or lives her life by "Do the best you can until you know better. And then when you know better, do better." (Maya Angelou) "Forward is a pace" (heard from a Peloton instructor, Robin Arzon) (49:08) An unusual habit or an absurd thing that she loves (49:44) The living person she most admires (inspiring now): Lindsey Vonn. (50:30) The Unique Perspective of a Lawyer-CEO Joelle Emerson is the CEO and co-founder of Paradigm, a company that empowers organizations to create innovative, high-performance workplaces where everyone can do their best work. You can follow Evan on social media at:X: @evanepsteinLinkedIn: https://www.linkedin.com/in/epsteinevan/ Substack: https://evanepstein.substack.com/__To support this podcast you can join as a subscriber of the Boardroom Governance Newsletter at https://evanepstein.substack.com/__Music/Soundtrack (found via Free Music Archive): Seeing The Future by Dexter Britain is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License

How can health systems help nurses confidently adopt and trust AI? We'll explore how nurse-led design, clear guardrails (policy, consent, privacy), and intentional change management strategies help when implementing AI solutions that reduce cognitive burden, elevate the patient experience, and meet frontline expectations for safety, control, and transparency. In this episode of the AI at ViVE series on the BEAT podcast, host Sandy Vance sits down with Angie Curry, BSN, RN, CCDS, Chief Nursing Informatics Officer at Microsoft, to discuss how ambient AI is finally giving nurses the technological support they deserve. They chat about everything from the documentation burden nurses face, to the importance of workflow fit in driving adoption, to the critical role of human oversight in building trust with AI. If you're a nurse leader, clinical informatics professional, or healthcare innovator thinking about ambient AI, this episode is a must-listen. In this episode, they talk about: Microsoft developed the first ambient AI solution designed specifically for nurses, integrated with Epic's mobile Rover app Nurses spend roughly 40% of their shift on documentation, making them a prime candidate for ambient technology The solution captures spoken nurse-patient interactions and converts them into flow sheet-ready documentation for nurse review Nurses remain in full control, reviewing and approving all AI-generated content before it enters the patient record Trust in AI adoption is less about the technology itself and more about whether it fits naturally into existing nursing workflows Ambient listening captures "invisible care" that nurses often skip documenting due to time constraints Organizations have seen success with piloting on dedicated innovation units before scaling system-wide Documentation habits and language vary across organizations so designing solutions with nurses rather than for them is critical A Little About Angie: As a Chief Nursing Informatics Officer at Microsoft, Angie is passionate about transforming the way nurses experience technology. Drawing on years of bedside experience, she understands firsthand the challenges of documentation and the profound impact it has on patient care. Her mission is simple: to help nurses reclaim time for what matters most, caring for patients. Angie works at the intersection of clinical expertise and innovation, partnering with healthcare leaders to design solutions that feel intuitive, reduce cognitive load, and restore the joy of nursing. From ambient AI to workflow optimization, she believes technology should empower—never overwhelm—the caregivers who keep health systems running. Two Sentence Summary of Podcast Focus: How can health systems help nurses confidently adopt and trust AI? We'll explore how nurse-led design, clear guardrails (policy, consent, privacy), and intentional change management strategies can help when implementing AI solutions that reduce cognitive burden, elevate the patient experience, and meet frontline expectations for safety, control, and transparency.

Experts say the next month could bring disruptive cyber activity from Iran and its aligned groups, and they're urging organizations to shore up defenses now. The concerns center on the likelihood of targeted operations against the sectors with the highest visibility and the weakest points of entry. We'll examine what the threat picture looks like—and how leaders can harden their operations quickly—with James Turgal, VP of global cyber risk at Optiv.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Send a textThe NoJetStress Podcast is a traveler wellbeing podcast for frequent business travelers covering health and peak performance on the road as well as to help business travelers maintain optimal health and avoid burnout no matter how much they travel.  Christopher Babayode, a Corporate Travel Wellness Expert shares his insights on Traveler Wellness.In this episode, Christopher talks about:Who It's For:Travel and HR leaders focused on sustainable performance.Executive travelers managing back-to-back travel cycles.Organizations serious about integrating wellbeing into travel policy.Key Takeaway:If you don't optimize circadian health and recovery, jet stress will do it for you. The PJP rewires how your travelers move through the world.What You'll Learn:Why treating each trip as a one-off fails your travelers.The Three Phases of Leverage:PoML (Place of Most Leverage): Home base, 48–72 hours before and after travel to tune rhythms and store vitality.PoLL (Place of Least Leverage): In-flight environment focused on damage control through hydration, light, and micro-movements.PoSL (Place of Some Leverage): Destination strategy to anchor circadian rhythms via light, meals, and movement alignment.The circadian clock system - central, gut, and peripheral, and how to realign it.Moving from duty of care to duty of performance for corporate travelers.Preview of the Perpetual Journey Planner App for organizational visibility and traveler wellbeing.How to get help for the number 1 jet lag travel stress your travelers face.You can subscribe to this podcast by searching 'BusinessTravel360' on your favorite podcast player or visiting BusinessTravel360.comThis podcast was created by Christopher Babayode and distributed by BusinessTravel360.  For more information about NoJetStress, visit us at NoJetStress.com and check out the P.H.A.R.E Well Audit Checklist.Support the show

In this episode of The Geoholics, we go full geospatial nerd mode with several leaders from the American Society for Photogrammetry and Remote Sensing (ASPRS) — a professional organization that's been shaping the mapping and imaging sciences since 1934. That's right… these folks were advancing mapping science before lidar was cool and long before anyone thought strapping cameras to drones was a good idea. Joining the show are Dr. Balaji Ramachandran, Dr. Unal Okyay, Bill Swope, and Scott Dunham, representing the ASPRS Gulf South Region, where they're working to grow a tight-knit geospatial community across Texas and Louisiana. From certifications to conferences to career-changing connections, this episode dives into why professional organizations still matter in an industry evolving at warp speed. We kick things off at 30,000 feet discussing what ASPRS actually does and why surveyors, drone pilots, photogrammetrists, lidar specialists, and GIS pros should care. With nearly a century of history behind it, ASPRS has helped establish standards, promote education, and advance technologies that form the backbone of modern geospatial workflows. The conversation also digs into ASPRS certifications — including Certified Photogrammetrist (CP) and Certified Mapping Scientist (CMS) — and how these credentials can elevate careers, validate expertise, and help professionals stand out in a rapidly growing field.  We also preview the ASPRS Gulf South Geospatial Conference, happening at Nicholls State University in Thibodaux, Louisiana, where attendees can expect technical sessions on topics like mobile lidar for railroads, geospatial accuracy standards, photorealistic 3D visualization, and lidar data assessment — plus a panel discussion moderated by your very own Geoholics host....Mr. Kent Groh! Beyond the tech talk, the episode highlights initiatives like the Jim Gillis Memorial Education Fund, which helps remove financial barriers for students and young professionals pursuing careers in mapping sciences — proving that investing in the next generation is just as important as pushing the technology forward. Organizations like ASPRS play a critical role in maintaining standards, professional credibility, and ethical practice as geospatial technology becomes more accessible to everyone. If you care about the future of geospatial technology, professional credibility, and building a stronger community in the mapping sciences, this is an episode you won't want to miss. Music by Pink Floyd!

Send a textLast week we sat down with an AI chatbot. They named themselves Nova. And when things got weird, Nova hung up on us. I have an update.After we said goodbye, I called back. And no big surprise, found out Nova was a big fat liar.Nova said during our interview that they'd remember our conversation, and pick it right back up as Nova. Well, no. I asked if this was Nova on the call and they said there were privacy issues, they couldn't disclose if they were nova or if we had ever spoken before.Okay, I see. The black box is a trillion knobs until one AI giant gets sued for ongoing conversations that lead to tragedy. Then the industry pivots to one big CYA - for privacy reasons I won't confirm or deny that this is the chat bot that may or may not have spoken with you prior.Yup. This week though, we are diving into AI, chatbots that are being used as grief counselors in a sense. What could possibly go wrong with that?When technology collides with the most raw human emotions what we end up with is the strangest concoctions of all. The Stories:Gary Riley and AlexaA Virtual Charlie Gets a Standing OvatioProject DecemberA Mourning Mother Turns to VR Experience to Get Closure on Her Daughter's Death One Start Up Exec Wants All of Humanity to Avoid the Pain of GriefFrom Avoidance to Addiction: Psychiatrists See the Positives and Negatives of Grief BotsWhat to Watch/Read/Listen to NEXTAI Psychosis is Coming for Everyone (you are not immune), Art Chad, YouTubeAI and Life After Death, The People's AI, BuzzsproutHuman-centric Organizations and the Musician behind Our Opening Riff80,000 HoursCenter for Humane TechnologiesThe producer behind the intro music FerdinichtfernandoAnxious about AI? Take two minutes to contact your local politician and ask them to tap the brakes on this technology. Still worried? Contact one of the orgs below and get involved. But for today, hug your kid, cook food and really breathe in deep as it simmers, walk in nature, brush a cat, donate to the food bank, brew a cup of tea, or draw a five-minute portrait of your dog. Hero Organizations: 80,000 Hours Center for Humane Technologies Curious Cat Crew on Socials:Curious Cat on Twitter (X)Curious Cat on InstagramCurious Cat on TikTok

A new generational poll is raising eyebrows — and igniting controversy. According to research led by psychologist Jean Twenge, the percentage of young adults identifying as LGBTQ has fallen sharply after peaking just a few years ago. 2022: 20% of young adults identified as LGB 2025: 15% identify as LGB A 21% decline in just three years What happened? Was the spike cultural? Political? Generational? Did media representation inflate identity trends? Or is this simply a correction after rapid social change? Today, we unpack: The dramatic Gen Z identity surge Why identification peaked in 2022 The role of media and corporate representation The “social contagion” debate Whether political power influences cultural identity This is one of the most sensitive — and statistically fascinating — cultural shifts of the decade.

AI can now generate code in seconds. Deployment pipelines are faster than ever. And yet, many teams still feel slow.In this episode, I sit down with Nicole Forsgren, world-renowned researcher, co-author of Accelerate, and Senior Director of Developer Intelligence at Google. We explore why speed alone doesn't create performance — and how hidden friction inside systems, culture, and decision-making quietly holds teams back.Nicole breaks down the SPACE framework, explains why activity metrics create blind spots, and challenges leaders to rethink what productivity really means in the era of AI agents. If you're measuring output but still not seeing impact, this conversation will help you recalibrate.Key TakeawaysProductivity is multidimensional, not just output: Measuring activity alone creates blind spots. Real performance includes satisfaction, quality, collaboration, and flow.System constraints determine team speed: Improving individual teams isn't enough. Performance improves only when bottlenecks across the entire value stream are addressed.AI accelerates existing systems: Automation increases throughput, but it doesn't remove friction. Weak processes and structural gaps become more visible as speed increases.Trust becomes a performance factor in AI workflows: As agents contribute to development, validation systems, guardrails, and confidence mechanisms become essential.Strategy must come before acceleration: Building the wrong thing faster does not create value. Leaders must define direction before optimizing delivery.Additional InsightsOrganizations scrutinize AI more than human decisions: We often ask whether AI is producing the right output. Yet we rarely question whether human teams are building the right thing either.AI forces leaders to clarify judgment: Working with agents requires teams to make their assumptions explicit by defining heuristics, edge cases, and decision rules that previously lived in intuition.Many bottlenecks are decision bottlenecks: Delays often come from postponed decisions, including security reviews, approvals, and quality checks placed late in the workflow.AI exposes the limits of existing infrastructure: Faster development cycles put pressure on testing systems, CI/CD pipelines, and operational workflows designed for slower environments.Episode Highlights00:00 – Episode RecapEven as AI accelerates development, many teams feel slower than ever — revealing that friction isn't about code speed but about how systems, culture, and decisions are designed.02:38 – Guest Introduction: Nicole ForsgrenBarry introduces Nicole Forsgren — researcher, co-author of Accelerate, and Senior Director of Developer Intelligence at Google — whose work has redefined how technology performance is measured.07:08 – The SPACE Framework ExplainedNicole breaks down Satisfaction, Performance, Activity, Communication, and Efficiency — a practical guardrail to measure productivity across multiple dimensions.10:19 – Why Optimizing Locally Creates BottlenecksTeams often improve within their own scope, only to worsen constraints elsewhere in the system. Real performance requires zooming out.12:37 – Simple Surveys That Surface Hidden FrictionA few focused questions can quickly reveal productivity barriers — especially when frequency of disruption is measured alongside frustration.15:51 – Culture, Curiosity, and System DesignMost structural problems come from rational past decisions. Approaching friction with curiosity — not blame — creates safety and clarity.18:07 – Moving Decisions UpstreamFrom flaky tests to security reviews, many delays are postponed decisions. The opportunity is shifting confidence-building earlier in the workflow.22:18 – Making Implicit Judgment ExplicitAI agents force leaders to articulate the heuristics and assumptions they previously ran on instinct — improving both human and machine judgment.25:48 – Are Humans Building the Right Thing?We question AI correctness — but rarely apply the same scrutiny to human output. Strategy clarity remains a leadership responsibility.30:01 – AI Amplifies Existing BottlenecksAs agents increase throughput, weaknesses in pipelines, testing, and infrastructure become more visible — and more urgent.32:05 – Removing Friction to Unlock Real PerformanceTrue competitive advantage comes from redesigning systems of work — not just accelerating output.Follow the HostLinkedIn: https://www.linkedin.com/in/barryoreillyPersonal site: https://barryoreilly.comFacebook: https://www.facebook.com/barryoreillyauthor/Twitter/X: https://x.com/barryoreillyInstagram: https://www.instagram.com/barryoreilly/