Podcasts about organizations

How to Improve Performance with Gamification and Feedback Shep interviews Jimmy Chebat, founder and CEO of ZIZO Technologies. He talks about how employee engagement and retention can be intentionally designed and improved through positive feedback, gamification, and purposeful organizational design.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:   How does employee experience directly impact customer experience?  How can leaders intentionally design a workplace for higher retention?  What is the difference between corrective feedback and recognition-based feedback?  How does gamification improve employee engagement and workplace productivity?  How do you build feedback and recognition into workplace infrastructure?  Top Takeaways:    Employee experience directly influences how customers perceive and interact with a company. If employees feel valued, engaged, and recognized, that positive environment shows up in customer interactions.   High attrition is a design problem, not a people problem. It is a symptom of an organization that fails to support and motivate its employees.  Because of technology, the friction that made it difficult for employees to switch companies, like location limits and time-consuming application processes, have largely disappeared. Organizations must not only work harder but also be more intentional about designing a work experience that retains top talent.  Feedback and recognition are not just perks. They should be built into the workplace experience, so employees know their contributions matter and feel motivated to keep excelling. Employees thrive when they receive regular, positive feedback for good performance, not just corrective feedback for mistakes.  Human behavior is universal, therefore,  can be predictable. Successful companies leverage the science behind that, along with gamification, to make work more interactive, rewarding, and effective.  Leaders can intentionally design work environments that create the right behaviors, motivation, and employee satisfaction, creating an employee experience where people want to stay and do their best.  Purpose makes the job meaningful. While a paycheck matters, today's employees want a sense of purpose and belonging. When leaders ignore these needs, employees feel unmotivated and disconnected.   Plus, Shep and Jimmy share more insights from his new book, The Engagement Architecture, on why teams underperform and how leaders can design an environment that changes that. Tune in!  Quote:   "Workplaces that are mundane, repetitive, and have high attrition need to architect a system that is engaging, rewarding, and provides recognition. This is what drives performance, productivity, and retention."  About:    Jimmy Chebat is the founder and CEO of ZIZO Technologies. With over twenty years in frontline operations, his book The Engagement Architecture guides leaders on designing environments that improve team performance.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

Host: Andy Herber, P.A.-C. Guests: Jennifer Bold, D.N.P., APRN, C.N.P.; Michelle Booth-Kowalczyk, APRN, C.N.P.; John Weimer, PA-C; Alec Williams, APRN, C.N.P., D.N.P.;   As healthcare grows increasingly complex, the success of newly hired nurse practitioners and physician assistants depends not only on their preparation, but also on the systems that support their integration, development, and long-term success. While orientation may last weeks or months, the journey to confidence, competence, and professional identity often extends through the first two years of practice. Organizations increasingly recognize that onboarding, mentorship, structured development, and transition-to-practice programs play a critical role in clinician retention, engagement, productivity, and patient care. In this episode, Mayo Clinic NP and PA leaders discuss what distinguishes onboarding from orientation, explore evidence-informed approaches to supporting new clinicians, and share lessons learned from developing successful transition-to-practice programs. The topic for this podcast is Onboarding, Orientation, and the First 24 Months: What Retains High-Performing NPs and PAs. Connect with us! Mayo Clinic Talks Podcast Season 6 | Mayo Clinic School of Continuous Professional Development 

In this episode, Craig Jeffery and Paul Galloway discuss what separates high-performing treasury organizations from the rest. They explore the importance of strong fundamentals, clear governance, continuous improvement, people development, cross-training, standardized processes, cash visibility, proactive risk management, and technology that supports better decision-making. The discussion also offers practical steps treasury teams can take to reduce manual work, improve connectivity, strengthen cash positioning, and build capabilities over time. 2026 Treasury Technology Analyst Report Treasury Assessments: What to Review and How Often (2026) Treasury Aggregators: Simplifying Complexity with Connectivity (2026) TMS and TRMS: Choosing the Right Treasury System in 2026 (2026) Timestamps: 00:00 Introduction 01:18 What separates high-performing treasury teams 02:24 Governance, policies, and controls 03:34 Building a continuous improvement mindset 05:12 Investing in people and culture 07:40 Collaboration and cross-training 09:40 Standardized processes and cash visibility 12:23 Proactive risk management 12:59 How leading teams use technology 15:20 Where treasury teams should start 18:01 Final thoughts 18:24 Outro ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ABOUT STRATEGIC TREASURER ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Strategic Treasurer is recognized as a top tier consulting firm in the area of treasury and risk management. Corporate clients, banks, and technology vendors all rely on their industry leading advisory services that are backed by a deep awareness of current needs, practices, and budgeting priorities of treasury professionals through Strategic Treasurer's annual industry surveys and decades of treasury experience. Strategic Treasurer utilizes a senior consultant model where every project is managed by senior consultants with actual practitioner experience in corporate and/or banking roles. Download The Strategic Treasurer: A Partnership for Corporate Growth by Craig A. Jeffery in Kindle, or hardcover. As an Amazon Associate, we earn from qualifying purchases. Visit us today at StrategicTreasurer.com. Or join in the discussion at one of our leading LinkedIn groups.

A grant will support Northern Kentucky organizations develop a Community Information Exchange.

The Game Deflators dive into new Mario LEGO reveals, MTG's Zeta booster packs, Gamescom 2026 highlights, Xbox Disc‑to‑Digital's huge launch, and revisit Dead or Alive Xtreme Beach Volleyball on Xbox. Chapters: 00:00 Intro 03:13 Gaming Pickups and Personal Experiences 06:13 Exploring Lost Ember and Chrono Trigger 09:16 Dungeons and Dragons Campaign Preparations 12:19 Quick News: Lego Mario and Magic the Gathering Updates 25:47 Magic Card Art and Design 27:50 Gamescom 2026 Announcements 29:07 Excitement for Upcoming Games 32:37 Grand Theft Auto Trailer Discussion 34:16 Final Fantasy and The Witcher Updates 45:56 Xbox's Digital Transition 47:38 Game Preservation and Physical Media 50:43 Microsoft's Strategy and Brand Identity 52:46 Nostalgia and Iconic Franchises 55:54 The Magic of Gaming for Kids 01:01:12 Dead or Alive Extreme Beach Volleyball Review John and Ryan dive into a packed week of gaming news and nostalgia, starting with their recent pickups and reactions to the newly revealed Super Mario LEGO sets. They break down the designs, the fan response, and how Nintendo continues expanding Mario into physical collectibles. The conversation shifts into Magic: The Gathering as Wizards of the Coast surprises players with the cryptic announcement of the Zeta Set — the first Secret Lair release to feature actual booster packs. The guys explore what this means for collectors, gameplay, and MTG's increasingly experimental product strategy. Next, they recap every notable announcement from Gamescom Opening Night Live 2026, highlighting standout trailers, surprise reveals, and industry‑shaping updates from the show. The biggest news of the week comes from Microsoft, as the company officially announces Xbox Disc‑to‑Digital — a massive initiative supporting thousands of physical games at launch. John and Ryan dig into how the program works, why it matters, and what it means for collectors, preservationists, and the future of physical media. To wrap up the episode, the Inflation Deflation Game of the Week features a review of Dead or Alive Xtreme Beach Volleyball on the original Xbox. They revisit the game's mechanics, presentation, reputation, and current market value. Find us on TheGameDeflators.com Twitter - www.twitter.com/GameDeflators Facebook - www.facebook.com/TheGameDeflators Instagram - www.instagram.com/thegamedeflators The views and opinions expressed on this channel are solely those of the author. The content within these recordings are property of their respective Designers, Writers, Creators, Owners, Organizations, Companies and Producers. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted. Permission for intro and outro music provided by Matthew Huffaker http://www.youtube.com/user/teknoaxe 2_25_18

This podcast exists because Kirk Brown had what Eric thinks was a very stupid idea, to start a podcast about foundation and nonprofit communications. Seven years later, they're still at it. Our guests today, Emily Shaw and Bridget Conley, started the podcast Disrupting Peace because Bridget had a very good idea: create a podcast to take on the question of why peace hasn't worked, and find ways to address those challenges. Bridget is the research director at the World Peace Foundation. Emily is the crack producer who helped her build the show. Organizations are always looking for new ways to use communications to advance their mission, and sooner or later the question comes up, "Should we start a podcast?" So this episode is for every foundation, nonprofit, consultant, or anyone else out there sitting on a podcast idea and wondering if it's worth doing. Check out our website, where you can find all seven years of shows! Follow us on Apple Podcasts Follow us on Spotify Please rate and review! It really helps. Show Notes Our guests and their work Disrupting Peace — https://disrupting-peace.captivate.fm/ | Apple: https://podcasts.apple.com/us/podcast/disrupting-peace/id1759500826 World Peace Foundation — https://worldpeacefoundation.org/ Bridget Conley, host bio and research — https://worldpeacefoundation.org/blog/lessons-from-disrupting-peace/ Emily Shaw — https://www.emilyshawcreates.com/  Emily's case study on building Disrupting Peace, which covers a lot of what she describes in the interview — https://www.emilyshawcreates.com/work/disrupting-peace-world-peace-foundation Episodes they mention by name "Why Listening is the First Step to Peace," their most-listened episode — https://disrupting-peace.captivate.fm/episode/why-listening-is-the-first-step-to-peace "Syria: How Do You Rebuild After a Dictator?" — https://disrupting-peace.captivate.fm/episode/syria-how-do-you-rebuild-after-a-dictator "We Thought We Solved World Peace," the first episode, with Sam Moyn — https://disrupting-peace.captivate.fm/episode/we-thought-we-solved-world-peace   The people and ideas they referenced Samuel Moyn, Yale — https://law.yale.edu/samuel-moyn | His book Humane, which is the "bombing for peace" material: https://campuspress.yale.edu/samuelmoyn/humane-how-the-united-states-abandoned-peace-and-reinvented-war/ Generous listening, the scholar's concept Bridget cites, is the framework behind Tufts' Generous Listening and Dialogue Initiative — https://tischcollege.tufts.edu/generous-listening-and-dialogue-initiative-gladi/about Edwin Ginn and the 1910 founding — covered on the WPF site: https://worldpeacefoundation.org/ The Fletcher School at Tufts — https://fletcher.tufts.edu/ Emily's origin story Cozy Boat, the show recorded in the inflatable boat — https://podcasts.apple.com/us/podcast/cozy-boat/id1403224776 Justine Lucas, the singer-songwriter in the pilot — https://www.justinelucas.com Candy Ears, her ongoing personal project — https://www.emilyshawcreates.com/work/candy-ears Last but not least, our sponsors!   Prebys Foundation — https://www.prebysfdn.org/ | Stop and Talk with Grant Oliphant and Crystal Page — https://stopandtalkpodcast.com Break Fake Rules — https://stupski.org/break-fake-rules/ Lumina Foundation — https://www.luminafoundation.org | Today's Students, Tomorrow's Talent — https://www.luminafoundation.org/podcast/    

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Crystal Hughes. Shared her journey as a licensed cosmetologist, entrepreneur, and founder of the Wig Capital Foundation. The conversation focused on her innovative wig donation and recycling program, which supports individuals experiencing medical hair loss while also promoting environmental sustainability through hair and wig recycling. Drawing from more than two decades in the beauty industry, Hughes explained how a childhood dream evolved into a mission-driven organization that restores confidence to people facing hair loss and creates opportunities for education, community involvement, and environmental impact. Purpose of the Interview The interview was designed to: Raise awareness about the Wig Capital Foundation. Educate the public about wig donation and recycling programs. Encourage salons, barber shops, cosmetology schools, and community organizations to participate. Support individuals experiencing hair loss due to medical conditions. Highlight the environmental benefits of recycling wigs and hair products. Inspire listeners through Crystal's entrepreneurial and philanthropic journey. Key Takeaways 1. Wigs Can Be Recycled and Repurposed Many people are unaware that wigs can have a second life. Crystal's organization collects: Human-hair wigs Synthetic wigs Hair extensions Donated hair products Usable wigs are refurbished and redistributed, while damaged wigs are recycled into materials used for environmental cleanup and research. 2. Medical Hair Loss Impacts Quality of Life A major focus of the foundation is supporting individuals experiencing hair loss due to: Cancer treatments Medical conditions Health-related challenges By providing donated wigs, the organization helps restore confidence, dignity, and self-esteem. 3. Community Partnerships Drive Impact Crystal built her program through partnerships with: Cosmetology schools Hospitals Cancer organizations Beauty supply stores Community volunteers These partnerships allow the foundation to process, repair, and distribute large volumes of donated wigs. 4. Education Creates Opportunity Cosmetology students participate in refurbishing wigs as part of their training. The program provides students with: Hands-on experience Community service hours Technical training Exposure to real-world client needs This creates a win-win situation for both students and recipients. 5. Sustainability Is Part of the Mission One of the interview's most unique themes was environmental stewardship. Unused or damaged wigs are broken down and recycled into products that can assist with: Environmental cleanup Oil-spill recovery efforts Sustainability research Crystal sees beauty and environmental responsibility as connected causes. 6. Small Ideas Can Become Large Movements What began as a personal vision expanded into a network that attracted support from multiple states and organizations. The foundation received donated wigs from: Individual donors Beauty supply stores Community members Organizations across the country The response demonstrated the widespread demand for programs that combine social impact and sustainability. 7. Entrepreneurship Begins with Passion Crystal traced her inspiration back to childhood visits to beauty supply stores with her grandmother. What started as an eight-year-old girl's dream eventually became a career, a nonprofit initiative, and a growing social-impact enterprise. 8. Don't Wait for Perfect Conditions Crystal repeatedly emphasized that she started with limited resources and often funded projects herself. Her story demonstrates that taking action, even without complete certainty or financial backing, can lead to meaningful results. 9. Innovation Comes from Solving Problems In addition to the Wig Capital Foundation, Crystal discussed creating "hat wigs," combining a hat and hairpiece into a practical solution for women dealing with hair challenges. Her approach reflects a broader entrepreneurial mindset of identifying problems and developing creative solutions. 10. Service Is the Foundation of Success Throughout the conversation, Crystal emphasized helping others first. Whether through wig donations, student training, environmental initiatives, or community partnerships, her work is built around creating positive change. Key Themes Beauty With Purpose The interview highlights how the beauty industry can be used as a force for social good. Entrepreneurship Through Service Crystal's success grew from solving real problems rather than simply pursuing profit. Community Collaboration Partnerships with schools, hospitals, and volunteers make the organization's impact possible. Confidence and Dignity Providing wigs to individuals experiencing hair loss is about more than appearance. It is about restoring confidence and improving quality of life. Notable Quotes On Her Childhood Dream "When I get older, I want to own one of these." On the Program's Mission "Helping our environment." On Taking Action "You got to start somewhere." On Entrepreneurship "You can't let circumstances and people and places stop you from living your dream." On Innovation "Maybe other women might need a hat wig." On Community Involvement "Everybody wants to get involved with wigs. Wigs is fun." On Program Growth "People started to reach out to be members as well as start chapters in their states." On Her Vision "Just get involved. Spread the word." Success Highlights Founder of the Wig Capital Foundation. Created a large-scale wig donation and refurbishment initiative. Developed partnerships with cosmetology schools and healthcare organizations. Collected thousands of wigs through donation campaigns. Introduced environmentally conscious hair and wig recycling efforts. Expanded outreach beyond local communities through chapters and partnerships. Created innovative hair products such as custom hat wigs. Bottom Line Crystal Hughes' interview is a powerful example of purpose-driven entrepreneurship. By combining her cosmetology expertise with a passion for helping others, she created a program that supports individuals facing medical hair loss while promoting environmental sustainability. Her story demonstrates how a simple childhood dream can evolve into a mission that restores confidence, creates educational opportunities, and positively impacts communities across the country. #SHMS #STRAW #BEST Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcastSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Crystal Hughes. Shared her journey as a licensed cosmetologist, entrepreneur, and founder of the Wig Capital Foundation. The conversation focused on her innovative wig donation and recycling program, which supports individuals experiencing medical hair loss while also promoting environmental sustainability through hair and wig recycling. Drawing from more than two decades in the beauty industry, Hughes explained how a childhood dream evolved into a mission-driven organization that restores confidence to people facing hair loss and creates opportunities for education, community involvement, and environmental impact. Purpose of the Interview The interview was designed to: Raise awareness about the Wig Capital Foundation. Educate the public about wig donation and recycling programs. Encourage salons, barber shops, cosmetology schools, and community organizations to participate. Support individuals experiencing hair loss due to medical conditions. Highlight the environmental benefits of recycling wigs and hair products. Inspire listeners through Crystal's entrepreneurial and philanthropic journey. Key Takeaways 1. Wigs Can Be Recycled and Repurposed Many people are unaware that wigs can have a second life. Crystal's organization collects: Human-hair wigs Synthetic wigs Hair extensions Donated hair products Usable wigs are refurbished and redistributed, while damaged wigs are recycled into materials used for environmental cleanup and research. 2. Medical Hair Loss Impacts Quality of Life A major focus of the foundation is supporting individuals experiencing hair loss due to: Cancer treatments Medical conditions Health-related challenges By providing donated wigs, the organization helps restore confidence, dignity, and self-esteem. 3. Community Partnerships Drive Impact Crystal built her program through partnerships with: Cosmetology schools Hospitals Cancer organizations Beauty supply stores Community volunteers These partnerships allow the foundation to process, repair, and distribute large volumes of donated wigs. 4. Education Creates Opportunity Cosmetology students participate in refurbishing wigs as part of their training. The program provides students with: Hands-on experience Community service hours Technical training Exposure to real-world client needs This creates a win-win situation for both students and recipients. 5. Sustainability Is Part of the Mission One of the interview's most unique themes was environmental stewardship. Unused or damaged wigs are broken down and recycled into products that can assist with: Environmental cleanup Oil-spill recovery efforts Sustainability research Crystal sees beauty and environmental responsibility as connected causes. 6. Small Ideas Can Become Large Movements What began as a personal vision expanded into a network that attracted support from multiple states and organizations. The foundation received donated wigs from: Individual donors Beauty supply stores Community members Organizations across the country The response demonstrated the widespread demand for programs that combine social impact and sustainability. 7. Entrepreneurship Begins with Passion Crystal traced her inspiration back to childhood visits to beauty supply stores with her grandmother. What started as an eight-year-old girl's dream eventually became a career, a nonprofit initiative, and a growing social-impact enterprise. 8. Don't Wait for Perfect Conditions Crystal repeatedly emphasized that she started with limited resources and often funded projects herself. Her story demonstrates that taking action, even without complete certainty or financial backing, can lead to meaningful results. 9. Innovation Comes from Solving Problems In addition to the Wig Capital Foundation, Crystal discussed creating "hat wigs," combining a hat and hairpiece into a practical solution for women dealing with hair challenges. Her approach reflects a broader entrepreneurial mindset of identifying problems and developing creative solutions. 10. Service Is the Foundation of Success Throughout the conversation, Crystal emphasized helping others first. Whether through wig donations, student training, environmental initiatives, or community partnerships, her work is built around creating positive change. Key Themes Beauty With Purpose The interview highlights how the beauty industry can be used as a force for social good. Entrepreneurship Through Service Crystal's success grew from solving real problems rather than simply pursuing profit. Community Collaboration Partnerships with schools, hospitals, and volunteers make the organization's impact possible. Confidence and Dignity Providing wigs to individuals experiencing hair loss is about more than appearance. It is about restoring confidence and improving quality of life. Notable Quotes On Her Childhood Dream "When I get older, I want to own one of these." On the Program's Mission "Helping our environment." On Taking Action "You got to start somewhere." On Entrepreneurship "You can't let circumstances and people and places stop you from living your dream." On Innovation "Maybe other women might need a hat wig." On Community Involvement "Everybody wants to get involved with wigs. Wigs is fun." On Program Growth "People started to reach out to be members as well as start chapters in their states." On Her Vision "Just get involved. Spread the word." Success Highlights Founder of the Wig Capital Foundation. Created a large-scale wig donation and refurbishment initiative. Developed partnerships with cosmetology schools and healthcare organizations. Collected thousands of wigs through donation campaigns. Introduced environmentally conscious hair and wig recycling efforts. Expanded outreach beyond local communities through chapters and partnerships. Created innovative hair products such as custom hat wigs. Bottom Line Crystal Hughes' interview is a powerful example of purpose-driven entrepreneurship. By combining her cosmetology expertise with a passion for helping others, she created a program that supports individuals facing medical hair loss while promoting environmental sustainability. Her story demonstrates how a simple childhood dream can evolve into a mission that restores confidence, creates educational opportunities, and positively impacts communities across the country. #SHMS #STRAW #BEST Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcastSee omnystudio.com/listener for privacy information.

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Crystal Hughes. Shared her journey as a licensed cosmetologist, entrepreneur, and founder of the Wig Capital Foundation. The conversation focused on her innovative wig donation and recycling program, which supports individuals experiencing medical hair loss while also promoting environmental sustainability through hair and wig recycling. Drawing from more than two decades in the beauty industry, Hughes explained how a childhood dream evolved into a mission-driven organization that restores confidence to people facing hair loss and creates opportunities for education, community involvement, and environmental impact. Purpose of the Interview The interview was designed to: Raise awareness about the Wig Capital Foundation. Educate the public about wig donation and recycling programs. Encourage salons, barber shops, cosmetology schools, and community organizations to participate. Support individuals experiencing hair loss due to medical conditions. Highlight the environmental benefits of recycling wigs and hair products. Inspire listeners through Crystal's entrepreneurial and philanthropic journey. Key Takeaways 1. Wigs Can Be Recycled and Repurposed Many people are unaware that wigs can have a second life. Crystal's organization collects: Human-hair wigs Synthetic wigs Hair extensions Donated hair products Usable wigs are refurbished and redistributed, while damaged wigs are recycled into materials used for environmental cleanup and research. 2. Medical Hair Loss Impacts Quality of Life A major focus of the foundation is supporting individuals experiencing hair loss due to: Cancer treatments Medical conditions Health-related challenges By providing donated wigs, the organization helps restore confidence, dignity, and self-esteem. 3. Community Partnerships Drive Impact Crystal built her program through partnerships with: Cosmetology schools Hospitals Cancer organizations Beauty supply stores Community volunteers These partnerships allow the foundation to process, repair, and distribute large volumes of donated wigs. 4. Education Creates Opportunity Cosmetology students participate in refurbishing wigs as part of their training. The program provides students with: Hands-on experience Community service hours Technical training Exposure to real-world client needs This creates a win-win situation for both students and recipients. 5. Sustainability Is Part of the Mission One of the interview's most unique themes was environmental stewardship. Unused or damaged wigs are broken down and recycled into products that can assist with: Environmental cleanup Oil-spill recovery efforts Sustainability research Crystal sees beauty and environmental responsibility as connected causes. 6. Small Ideas Can Become Large Movements What began as a personal vision expanded into a network that attracted support from multiple states and organizations. The foundation received donated wigs from: Individual donors Beauty supply stores Community members Organizations across the country The response demonstrated the widespread demand for programs that combine social impact and sustainability. 7. Entrepreneurship Begins with Passion Crystal traced her inspiration back to childhood visits to beauty supply stores with her grandmother. What started as an eight-year-old girl's dream eventually became a career, a nonprofit initiative, and a growing social-impact enterprise. 8. Don't Wait for Perfect Conditions Crystal repeatedly emphasized that she started with limited resources and often funded projects herself. Her story demonstrates that taking action, even without complete certainty or financial backing, can lead to meaningful results. 9. Innovation Comes from Solving Problems In addition to the Wig Capital Foundation, Crystal discussed creating "hat wigs," combining a hat and hairpiece into a practical solution for women dealing with hair challenges. Her approach reflects a broader entrepreneurial mindset of identifying problems and developing creative solutions. 10. Service Is the Foundation of Success Throughout the conversation, Crystal emphasized helping others first. Whether through wig donations, student training, environmental initiatives, or community partnerships, her work is built around creating positive change. Key Themes Beauty With Purpose The interview highlights how the beauty industry can be used as a force for social good. Entrepreneurship Through Service Crystal's success grew from solving real problems rather than simply pursuing profit. Community Collaboration Partnerships with schools, hospitals, and volunteers make the organization's impact possible. Confidence and Dignity Providing wigs to individuals experiencing hair loss is about more than appearance. It is about restoring confidence and improving quality of life. Notable Quotes On Her Childhood Dream "When I get older, I want to own one of these." On the Program's Mission "Helping our environment." On Taking Action "You got to start somewhere." On Entrepreneurship "You can't let circumstances and people and places stop you from living your dream." On Innovation "Maybe other women might need a hat wig." On Community Involvement "Everybody wants to get involved with wigs. Wigs is fun." On Program Growth "People started to reach out to be members as well as start chapters in their states." On Her Vision "Just get involved. Spread the word." Success Highlights Founder of the Wig Capital Foundation. Created a large-scale wig donation and refurbishment initiative. Developed partnerships with cosmetology schools and healthcare organizations. Collected thousands of wigs through donation campaigns. Introduced environmentally conscious hair and wig recycling efforts. Expanded outreach beyond local communities through chapters and partnerships. Created innovative hair products such as custom hat wigs. Bottom Line Crystal Hughes' interview is a powerful example of purpose-driven entrepreneurship. By combining her cosmetology expertise with a passion for helping others, she created a program that supports individuals facing medical hair loss while promoting environmental sustainability. Her story demonstrates how a simple childhood dream can evolve into a mission that restores confidence, creates educational opportunities, and positively impacts communities across the country. #SHMS #STRAW #BEST Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcastSteve Harvey Morning Show Online: http://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

What happens when an organization writes careful AI governance policies but its infrastructure cannot enforce any of them? In this episode of Tech Talks Daily, I speak with Sabina Anja, Chief Technologist at Broadcom within the VMware Cloud Foundation division, about the infrastructure controls required as AI agents move from generating answers to accessing data, calling APIs, modifying systems, and triggering work. Sabina brings experience from both sides of enterprise technology. She remembers cabling networks, dealing with unstable infrastructure, and receiving those weekend calls when downtime had already upset the business. That background informs her belief that ambitious AI programs cannot succeed without stable, observable, and enforceable infrastructure beneath them. Many organizations are repeating a familiar pattern. Business teams adopt AI services before IT has established visibility, ownership, or control. The terminology may have changed from shadow IT to shadow AI, but the management problem remains. Sabina argues that CIOs first need an inventory of agents, nonhuman identities, data access, processes, and accountable owners. The risk becomes greater because agents behave differently from people. They operate across multiple systems at machine speed and can perform repeated actions without appreciating the wider business outcome. An agent does not need malicious intent to cause disruption. Excessive permissions, flat networks, inconsistent access rules, and years of deferred infrastructure work can give it plenty of opportunities. Sabina recommends brokered access rather than direct access, alongside dedicated virtual machines or namespaces, microsegmentation, lateral security, east-west policy controls, and tamper-evident logging. Organizations also need to define which data an agent can view, modify, or move, especially when sovereignty and regulatory requirements apply. One of Sabina's most memorable ideas is to treat an AI agent like a superhuman contractor. It should have a defined purpose, a named manager, a clear access specification, an activity record, and an end date. Additional permissions should be earned through evidence of reliable behavior rather than granted on the first day. She also warns about agent debt. AI systems are developing rapidly, so an agent created today may become outdated within months. Sabina recommends assuming that many agents will expire after six to nine months rather than allowing forgotten systems and permissions to accumulate indefinitely. For CIOs wanting an immediate test, her advice is straightforward. Create an inventory of nonhuman identities with production access. Then select one agent and examine every part of the infrastructure it attempted to reach. The question is not simply whether the application produced the expected result. Leaders should ask whether the agent entered systems, networks, or data stores that nobody expected it to access. We also challenge the familiar claim that AI agents will take everybody's jobs. Sabina sees an opportunity to remove repetitive tasks and give technology professionals new skills, although she warns that agents may behave like teenagers armed with infrastructure permissions. They may not take your job, but they could become remarkably good at testing your patience. I'd love to hear your thoughts. Does your organization know how many AI agents have production access and who is accountable for each one?  

W. Stephen Love, president and CEO of the Dallas-Fort Worth Hospital Council, joins host Dan Karnuta for a discussion about how North Texas hospitals collaborate to prepare for disasters, supply shortages and other emergencies. Drawing on lessons learned from COVID-19, Hurricane Katrina and previous mass-casualty planning, Love describes how hospitals share equipment, personnel and expertise, expand critical-care capacity and support rural facilities that may have fewer resources. Love then discusses the 18 months of preparation for the 2026 FIFA World Cup, which brought millions of international visitors to North Texas. Hospitals, public-health agencies, emergency responders and local governments planned for extreme heat, infectious diseases, language barriers and large gatherings across the region. The coordination paid off: approximately 2,000 visitors received emergency care, with an estimated 98% of those encounters involving heat-related illnesses. Read more in D CEO about Stephen Love's career and leadership. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management. Partner organizations discussed in this episode: North Central Texas Trauma Regional Advisory Council Texas Division of Emergency Management

Regen joins the show to help spotlight the numerous organizations supporting veterans in Los Angeles County, as well as how these organizations are being acknowledged through various awards that the public and veteran serving community can help provide nominations for. 

Zach sits down with Kenneth Groom is a Founder. Organizations use data, storytelling, and technology to create measurable business growth with Beyond Normal Media . About Living Corporate: ⁠⁠⁠Check out our merch⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! https://living-corporate-shop.fourthwall.com/ Learn more about⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Living Corporate's offerings and services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. https://work.living-corporate.com/ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Join our Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! ⁠https://www.patreon.com/livingcorporate About Kenneth Groom: https://www.linkedin.com/in/groomkl/ https://beyondnormalmedia.com/

What if failure wasn't something to avoid—but a skill to master? In this episode, I share a fresh take on how to handle setbacks, manage your mind, and turn mistakes into momentum.Why your brain resists failure (and how to outsmart it)The mindset shift that transforms “mistakes” into dataHow to stop hiding in research and start taking actionUnderstand what creates confidence  Support the showJill Griffin, is a leadership strategist, executive coach, and host of The Career Refresh. She works with senior leaders to navigate complexity, strengthen teams, and lead with greater clarity and intention.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 12-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what's nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical

In this episode of Veteran on the Move, guest Nate Amidon joins host Joe Crane to discuss his transition from serving as an Air Force C-17 pilot with over 20 years of military experience to founding Form100 Consulting. Choosing corporate tech consulting over the traditional airline route, Nate highlights veterans as an untapped talent pool capable of filling the severe lack of leadership training in the corporate software world. Through consulting and staffing, his team embeds veteran leaders into companies to translate mission-driven focus into software development, teaching teams how to lead through influence rather than rank and prepare for unexpected transition challenges. Episode Resources: Form100 Consulting   About Our Guest   Nate Amidon is the founder and CEO of Form100 Consulting, a veteran-owned tech consulting firm that applies military leadership principles to modern software organizations. His team has improved technology practices for Fortune 500 companies across manufacturing, aviation, CPG, and defense sectors. Nate served over 20 years in the Air Force as a C-17 pilot, accumulating 4,000 flight hours, 800 combat hours, and earning 5 Air Medals. His experience leading aircrews and planning large-scale missions shapes Form100s approach to alignment, clarity, and execution in technology programs.   About Our Sponsors Navy Federal Credit Union   If you're looking for a positive sign toward homeownership, this is it. That's because Navy Federal Credit Union's Homebuyers Choice loan has downpayment options as low as zero percent with no required private mortgage insurance. These benefits make homeownership more achievable for their members. Learn more here.  Terms and conditions apply. Loans subject to approval and eligibility requirements.  At Navy Federal, our members are the mission.    Join the conversation on Facebook! Check out Veteran on the Move on Facebook to connect with our guests and other listeners. A place where you can network with other like-minded veterans who are transitioning to entrepreneurship and get updates on people, programs and resources to help you in YOUR transition to entrepreneurship.   Want to be our next guest? Send us an email at interview@veteranonthemove.com.  Did you love this episode? Leave us a 5-star rating and review!  Download Joe Crane's Top 7 Paths to Freedom or get it on your mobile device. Text VETERAN to 38470. Veteran On the Move podcast has published 600 episodes. Our listeners have the opportunity to hear in-depth interviews conducted by host Joe Crane. The podcast features people, programs, and resources to assist veterans in their transition to entrepreneurship.  As a result, Veteran On the Move has over 7,000,000 verified downloads through Stitcher Radio, SoundCloud, iTunes and RSS Feed Syndication making it one of the most popular Military Entrepreneur Shows on the Internet Today. Disclosure: Some of the links above are affiliate links. This means that, at zer  

Organizations that provide help for low-income Wisconsin residents, as well as the state agencies that help fund the groups, could face audits from a state legislative committee.

Phantom Blade Zero showcase, Amazon gaming speculation, Horizon spinoff reboot, GTA 6 leaks, pickups, and a Jurassic Park SNES review. Chapters:  00:00 Intro 03:13 Game Pickups and Miniatures 06:11 Dungeons and Dragons Campaign Planning 12:17 Chrono Trigger Gameplay Experience 18:16 Fast News: Gaming Industry Updates 34:23 Amazon's Gaming Aspirations 37:45 PlayStation's Horizon Multiplayer Reboot 41:58 Sony's Live Service Game Struggles 48:23 GTA VI Leaks and Speculations 56:19 Retro Game Review: Jurassic Park on SNES John and Ryan start the week with their recent gaming pickups, including John's discounted Critical Role miniatures for future sessions, Ryan's time with Granblue and Guilty Gear Strive, and John's ongoing playthrough of Chrono Trigger on PS1. The news kicks off with the Phantom Blade Zero showcase, where gamers are calling for a physical release — overshadowing the impressive gameplay reveal. The guys then react to speculation that Amazon may be stepping away from gaming, following recent studio closures and the hand‑off of online services to other developers. They analyze what this could mean for Amazon's broader entertainment strategy if the trend continues. Next, they dive into Sony's reported reboot of the Horizon multiplayer spinoff after negative feedback, noting how this continues a string of failed live‑service attempts. The conversation then shifts to Rockstar and Take‑Two as GTA 6 leaks reveal map and gameplay details ahead of the Netflix preview, sparking debate about marketing strategy and fan expectations. To wrap up the episode, the Inflation Deflation Game of the Week features a review of Jurassic Park on SNES, as John and Ryan revisit the 16‑bit adaptation of the blockbuster film and evaluate its current market value. Find us on TheGameDeflators.com Twitter - www.twitter.com/GameDeflators Facebook - www.facebook.com/TheGameDeflators Instagram - www.instagram.com/thegamedeflators The views and opinions expressed on this channel are solely those of the author. The content within these recordings are property of their respective Designers, Writers, Creators, Owners, Organizations, Companies and Producers. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted. Permission for intro and outro music provided by Matthew Huffaker http://www.youtube.com/user/teknoaxe 2_25_18

What does an AI agent need to understand about your business before you allow it to make decisions and take action without waiting for human approval? In this episode of Tech Talks Daily, I speak with Kash Mehdi, Field CTO at Reltio, about the move from analytical AI that supports decisions to agentic AI that can execute them. Kash argues that leaders should begin treating AI agents as a workforce rather than another collection of software tools. A digital workforce needs training, boundaries, oversight, trusted information, and clear permissions before it can act safely. He uses the analogy of raising a puppy. When the puppy misbehaves, the problem may be inadequate training or poorly defined boundaries. AI agents present a similar leadership challenge. Organizations must ask what the agent has learned about the business and what authority it has been given. We discuss why model selection may be receiving too much executive attention. Kash describes four components of an agentic system: the model, tools, data, and context. Models are improving rapidly and tools are increasingly available, but business context remains incomplete across many enterprises. Data tells an agent a fact. Context helps it understand what the fact means within a particular customer relationship, geography, policy, or business process. Kash illustrates the difference with a pizza order. The data may confirm that someone is logged in, the model can interpret the request, and a tool can place the order. Context tells the system that it is Friday night, the customer is watching television, and they usually order pineapple and cheese pizza. The same principle becomes far more serious when an agent is dealing with medical equipment, supply chains, financial customers, or regulated information. It must understand which entities exist, how they relate, what information it may access, and which actions it has authority to complete. Kash identifies three requirements for safer autonomy: a governed source of truth, a live feedback loop, and enforceable permission boundaries. Trust must be built into the data and operating rules before the agent acts because the familiar human review step may no longer exist. We also discuss how governance changes when AI can execute decisions at machine speed. A poor decision made by one employee can usually be reviewed and corrected. A poor decision repeated automatically across thousands or millions of transactions can become a business incident before anyone intervenes. Kash shares examples involving restaurant menu launches, medical equipment deliveries, and call center offers. Each depends on current information and the relationships connecting customers, products, suppliers, locations, and previous interactions. For CIOs preparing today, Kash recommends building context around reusable entities rather than constructing an isolated data project for every AI use case. He points to Schneider Electric as an example where one unified foundation supported sales, shipping, operations, and marketing use cases. The conversation ends with a warning about slow data. Autonomous agents need current context because information that arrives after a decision has been made may no longer carry much business value. Kash predicts that the half-life of enterprise data will become a board-level measure. If a smarter agent can make a poor decision faster and with greater confidence, is your organization investing enough in the context, governance, and feedback needed to keep it on course? Listen to the conversation and share your thoughts with me.     Useful Links https://www.reltio.com/ https://www.reltio.com/datadriven/  

Don’t miss the marketplace revolution! Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX: https://theultimatepartner.com/experience/ In this episode of the Ultimate Partner Podcast, Vince Menzione sits down with AWS Marketplace leaders George Maroulakos and Arif Razvi to uncover the rapidly shifting ecosystem of technology procurement and partner transformation. They dive deep into the evolution of buyer experiences, the critical necessity of executive alignment, and how agentic AI is redefining software discovery and consumption. If you want to accelerate deal velocity and ensure your business isn’t left behind, this conversation outlines exactly why integrating the AWS Marketplace into your core co-sell motion is no longer optional. https://youtu.be/Avp0sIyxRU8 Key Takeaways Embracing the AWS Marketplace should be viewed as a natural extension of your co-sell motion, not an interrupt-driven exception. Successfully leveraging the marketplace requires top-down executive sponsorship to overcome internal friction across legal, finance, and revenue operations. Partners must prepare for global expansion by ensuring local entities and currencies are wired up to meet buyers where they are. Agentic AI and natural language queries are leveling the playing field for software discovery, moving beyond traditional SEO-driven presence. SaaS pricing models are shifting toward consumption and outcome-based structures, demanding highly detailed product metadata. The speed of deal closure is drastically increased when partners are prepared to transact seamlessly through the marketplace. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags AWS Marketplace, partner transformation, buyer experiences, hyperscalers, co-sell motion, revenue operations, strategic alignment, agentic AI solutions, outcome-based pricing, metadata optimization, software discovery, private offers, global expansion, deal velocity, cloud centers of excellence. Transcript Arif Razvi and George Maroulakos Audio Episode [00:00:00] George Maroulakos: From my perspective, think about marketplace as a why not as opposed to a why. [00:00:06] Vince Menzione: You can feel it happening. The ecosystem is shifting beneath us, the way Hyperscalers are partnering, how AI is remaking the channel and what it means to win in 2026. [00:00:17] Arif Razvi: Welcome to the Ultimate Partner Podcast. I’m Vince Menzi, own your host. [00:00:22] Arif Razvi: And each week I sit down with leaders at the intersection of technology, [00:00:26] Vince Menzione: partnerships and outcomes. The voices shaping how ecosystems actually work. We talk about what’s real, what’s changing, and what it takes to lead in this era where the partner channel isn’t just part of the strategy. [00:00:39] Arif Razvi: It is the strategy because being in the room changes everything. [00:00:44] Arif Razvi: Let’s start. [00:00:48] Vince Menzione: I’m excited to, because we were talking about some of this earlier with Matt, but I thought this would be a great conversation. I’m gonna ask each of you to introduce yourselves, George and Arif, and your roles. ’cause you have two very unique roles. Uh. Contrasting roles, I would call it, within the AWS Marketplace Organization. [00:01:06] George Maroulakos: Yep. Happy to do so. So I think Vince just didn’t wanna say my last name, so that’s why I’m gonna introduce myself. Mayor. Very, very good. So Mayor Laki, George Meki, pleasure to meet. Hey, I can say that, uh, all of those that I haven’t met before, lots of familiar faces as well here. Uh, so it’s really great to see. [00:01:21] George Maroulakos: Uh, I’m part of the AWS Marketplace team and our center of excellence. That focuses on buyer experiences. So like why is a buyer guy here in this partner session? And I think, you know, I’m gonna help to try to bring some perspective around what our buyers see as the value for using marketplace and. [00:01:40] George Maroulakos: Working with all of these great partners that are here in the room and, uh, you know, the experiences that we see in helping to drive, you know, the blood to all organs. I’m using that a lot, Alison, to copyright it. It’s, it was really good. I love that, that analogy. But, um, for, but for both our partners as well as for our customers. [00:01:59] Vince Menzione: That’s awesome. [00:01:59] Arif Razvi: Hey everybody. I’m Arif Roski. I’m based here in New York City, although I’m a Celtics fan. Um, uh, go, go. I, I still supported the Knicks through the championship and I’m very happy for them. So excited to be here. Excited to be among, uh, other channel and alliance leaders. I’ve spent my entire 25 plus career in channels and alliances. [00:02:20] Arif Razvi: The last seven years, uh, on AWS marketplace where I lead, uh, a couple of functions. One is I support all of Matt Ian’s feature launches. So from a go-to market perspective, uh, I support his launches. I also focus on international expansion of marketplace. So, uh, Matt alluded to this earlier. I’ll mention some, I’ll talk about some stuff in a little bit. [00:02:39] Arif Razvi: And then, uh, we do some deep engagements with some of our most strategic partners to help them accelerate and unblock their marketplace business. By embedding a subject matter expert from my team into their organization to really help drive, uh, adoption of marketplace. [00:02:55] Vince Menzione: So important. Both of your roles. [00:02:56] Vince Menzione: By the way, this is standout roles. I, you know, I. I don’t want to get into trouble here. I talk about other hyperscalers, but I said this with Matt on stage earlier. You guys have been at the forefront of driving marketplace in such a strong way, having somebody who’s customer focused, right? And that lens is so important. [00:03:15] Vince Menzione: I don’t feel, I feel like that’s missed so many times. And then you also have. You know, quite a bit of an important role here in terms of what you’re doing in embedding resources. ’cause a lot of times people get lost in the process and it seems to be the, the common currents. So, um, really great both sides of the same equation here, right? [00:03:33] Vince Menzione: Buyer led, partner built, uh, let’s start George here. Um. Let’s talk about how buying has changed. Right. We go back to the early days of marketplace. It felt like it was a listing at first and it started to become important. Organizations like Work Span started to come to fruition and started to drive, at least in my part of the world. [00:03:53] Vince Menzione: And then we started talking a lot more about Marketplace. And of course the, the cus customer commits really started driving things in a different direction. You’ve got the customer, so talk about what your journey’s been like. [00:04:05] George Maroulakos: So I’ve been with Marketplace nine and a half years, which is pretty long time since the beginning of it, and watching the evolution of, of where things have come and where they started. [00:04:15] George Maroulakos: And I remember, uh, I was covering the, the northeast region when I very first started and working with, uh, you know, different enterprise accounts and financial services and, and, and healthcare and life sciences, and talking about this. This creation that occurred called, called AWS Marketplace, and even folks within AWS didn’t really know what that meant or how to talk about it or sell it. [00:04:38] George Maroulakos: So there was this creation of a infield based business development function to help supplement the account teams and the value and the importance of marketplace as a part of a customer’s AWS journey. And when I first started the, the, the highest, uh, or most frequently subscribed to products that existed were. [00:04:57] George Maroulakos: Uh, Amazon machine images a amis and it’s very specifically open source amis. So think of Bantu or Cintas as the predominant things that were being subscribed out of marketplace. So, um, by definition, not really revenue generating. You’re, these are not the a hundred million dollar transactions or the billion dollar club that we talk about today. [00:05:19] George Maroulakos: It was very much helping. The builders go again, go back 10 years, uh, who are just getting started with the cloud and how could they find partner solutions that they trusted or that they felt were secure and helping them to start to build out and migrate their workloads into, into AWS. Um, so I existed before the. [00:05:39] George Maroulakos: Very first private offer was transacted. Nice. Um, there’s actually a, a gentleman towards the back, uh, who helped with one of our very first private offers. I see you back there, Joe. Nice, nice. Um, so we, we worked on, uh, uh, uh, really big transaction with, uh, with, at the time AppDynamics, uh, and, and helping to get. [00:05:58] George Maroulakos: You know, a customer really up and running with their implementation that, so watching over the 10 years from, you know, the builder mentality of, of getting started with the cloud to really embracing all kinds of partner based, um, solutions that go along with AWS. It’s really been, uh, you know, a, a rocket ship you referenced earlier, moving to the top right quadrant, if we want to use the, the Gartner analogy, and I think we’re at another. [00:06:24] George Maroulakos: Inflection point because with what’s going on with Ag agentic solutions, the way that our customers are finding and discovering different partner solutions is better than ever I would think. And I think it gives much more of a equal opportunity in playing field for all partners of all shapes and sizes because you’re not driving your presence based on SEO or whether or not you have the best Google search results. [00:06:53] George Maroulakos: With AgTech and how you differentiate your solutions, you’re gonna be able to really get yourself in front of more customers more quickly. And as Matt talked about earlier, the, the, the really big penetration that we’ve seen thus far is real, is on the discovery piece, the, the research area, the pre-purchase activity, so validate what’s available. [00:07:13] George Maroulakos: So I think marketplace has really evolved over the 10 year, nine and a half years-ish that I’ve been there. And I think it’s gonna continue to change here in the coming months ahead. Yeah. [00:07:23] Vince Menzione: Any predictions? [00:07:25] George Maroulakos: Yeah, I, I think, you know, the, I, the, the importance of marketplaces is only going to continue to grow. [00:07:32] George Maroulakos: Uh, and I think we’re going to see, you know, even more innovation and expectation from our customers on being able to find the right solutions and being able to procure and deploy them as quickly as possible. [00:07:44] Vince Menzione: Nice. Arif, from your side. Partner transformation. So, you know, embedding resources with the partners. [00:07:51] Vince Menzione: Right. So you basically help kickstart a lot of the, the efforts, right? George? George is looking at it from the customer side, and then you’re kick-starting it on the partner side. [00:08:00] Arif Razvi: Yeah. Either kickstarting it, uh, on the initial stages with a strategic partner. Yeah. Or accelerating their adoption of something that’s already there. [00:08:07] Arif Razvi: Right. So what we’re seeing, what I’m seeing a lot of more recently is partners who say, I didn’t know you had capabilities for us to sell into Korea or Japan, or we just, we just launched India. Yep. Matt alluded to this easier, uh, earlier that we’re making it easier for partners to expand globally. And now partners are realizing, wait a minute, I can match my. [00:08:26] Arif Razvi: Uh, my business processes on marketplace, so revenue recognition, tax collection, locally, local invoices, and now they’re starting to set up multiple entities outside the US to meet those buyers, uh, where they are. [00:08:41] Vince Menzione: Nice. And you mentioned having these resources. How do you determine who gets resources and who? [00:08:47] Arif Razvi: Well, there’s, uh, staging and there’s, uh, there’s qualification mechanisms we use. We work with the PDMs for the partners. So any PDM, uh, any pd DM managed partner can be nominated for, uh, what, what we call a compensation. [00:08:59] Vince Menzione: So you’re overlaying that organization sense. [00:09:00] Arif Razvi: We’re overlaying the PDs. We’re not replacing, we’re only doing time bound sprints to unlock very specific activities. [00:09:05] Arif Razvi: Very [00:09:06] Vince Menzione: cool. So it’s not a poll. Yeah. Cool. You’re not, you’re not there forever. [00:09:08] Arif Razvi: No. [00:09:08] Vince Menzione: You’re there to get the job done. We [00:09:09] Arif Razvi: did that before. Uh, yeah, we’re, we’re doing short sprints now. [00:09:12] Vince Menzione: Yep. Let’s talk about how the buyers are using marketplace. You’ve done some really in, we talked about this earlier with Matt, but we’ve talked about some of the innovative things you’ve done. [00:09:21] Vince Menzione: You know, being, being able to embed into a website and in the storefronts. All these things seem to be unique to AWS. Talk to us about how the buyers are using the marketplace today. And [00:09:31] George Maroulakos: yeah, I think, you know, Matt talked about earlier the. Pre the, the preconception around why customers use marketplaces for the financial incentives, the, the financial benefits that go along with it, whether it’s direct incentives that are associated with the individual product that’s out there, or the Association of Marketplace to our private pricing agreements and the ability for. [00:09:55] George Maroulakos: Transactions that occur in marketplace to count towards those commits. Um, I’m gonna amplify a, a particular point that Matt made, uh, in his talk that, you know, we have many more customers who do not have PPAs with AWS than those that do. And the volume of transactions that take place in marketplace. [00:10:11] George Maroulakos: Dwarf, uh, in volume from those that, uh, are occur from our PPA customers. So yes, there are very large transactions that occur and there is Ben financial benefit that goes along with it. But there’s many other value points that our customers find from discovery. From ease of use, from consolidated billing, from post-purchase, um, you know, management and governance that goes along with it, and reconciliation that’s available, that’s, that exists. [00:10:36] George Maroulakos: Um, you mentioned storefronts. I’m really excited. That was one of the most exciting launches. That’s why I reminded him when he was talking about it, uh, around, you know, what that means. And it’s both a presence for, um, our partners and being able to create their own storefronts on behalf of, of customers or within their own property, but also for our buyers directly too. [00:10:54] George Maroulakos: Take that next generation of something that was previously, you know, our private marketplace and curate a catalog that is very specific and intentional for the things that they’re interested to innovate with and the partners that they’re interested in using. And so I think meeting our customers where they’re at. [00:11:10] George Maroulakos: And being, you know, marketplace anywhere and everywhere is I think really important for our customers. And then the other aspect, you know, in terms of how our customers use marketplace, there’s more than one persona at our customer that we need to be, be, be aligning with. Right. Interesting. We typically talk about procurement and the value points that procurement find in marketplace, but just as important as, as the technologists. [00:11:32] George Maroulakos: It’s the Cloud centers of Excellence. It’s the innovators who are looking for those business applications or those infrastructure solutions that exist and making sure that we have the right things from the right partners available to them. So we see value all over the place with our customers and how they inter interface with [00:11:47] Vince Menzione: more. [00:11:47] Vince Menzione: You brought up something really interesting, insightful, is the fact that all the different personas in the organization that are touching the marketplace, right? [00:11:54] George Maroulakos: And it’s at different points of the journey, right? Yeah. So while there may be early discovery and research and experimentation going on from, you know, the technologists or, or, or the, or the, the, the business application owners, um, as it progresses through the, the, the. [00:12:09] George Maroulakos: The opportunity lifecycle procurement and sourcing and legal, and the shared services then become a more important part of, of making sure that we get those opportunities closed and launched. [00:12:18] Vince Menzione: Yeah, and that was one of the things we were talking about earlier is the fact that how, how, uh, it, it, the work arduous it could be. [00:12:25] Vince Menzione: To go through that whole process at a customer side. Right? ’cause they have to. [00:12:29] George Maroulakos: It is, and and you know, I think when Cloud first got started, it was quite scary for procurement, right? It became another version of Shadow it. And we were seeing things that were getting purchased on P cards because they could quickly stand up infrastructure versus waiting for the IT team to do it. [00:12:44] George Maroulakos: And so now you introduce all of these other things that. Procurement kept near and dear to their heart, and here comes another wave of, is this truly positive disruption? Is it going to affect what’s, what I’m doing affect really my goals and objectives of supporting the company. And as you, you know, you continue to express the value of marketplace, they start to see, hey, this is actually very complimentary and helped me can get better control and governance in a way that I. [00:13:11] George Maroulakos: Perhaps didn’t have before with what was going on inside the cloud. [00:13:15] Vince Menzione: So this is a question for both of you actually, but I was thinking about these partners in the room and what did they get wrong? Like what are they doing? Like what are the things we always talk about, things that they’re doing right? [00:13:26] Vince Menzione: We’re having the happy talk about all the great success that’s been going on, but what is your advice to partners that maybe are not getting it right? Like what, what, what are the things you see that. The easy stumbling blocks that could be fixed. [00:13:38] Arif Razvi: Yeah. Well, probably the easiest is, uh, waiting to talk about marketplace at the last minute and not making it part of the full commercial journey [00:13:45] Vince Menzione: Yeah. [00:13:45] Arif Razvi: That the sellers will go through. Right. So, um, but that includes being able to have those internal conversations from the executive level, getting that executive sponsorship from marketplace upfront. That filters down through the rest of the organization. So you’ve gotta get rev ops teams, finance, legal, you know, the marketplace terms, the, the standard, uh, contract that goes into your listing has to be approved by legal. [00:14:08] Arif Razvi: Uh, and then you get down to the sales teams, making sure that you’re not penalizing sales teams for doing transactions on marketplace, which will create friction, then meeting buyers where they are, right? So local entities, local currency, um, having all that wired up. Uh, I met with a, a partner yesterday at Summit who is literally wiring up 10 new regions, 10 new entities in 10 new locations on marketplace in advance of what they know is a pipeline that’s going to be building into those regions. [00:14:37] Arif Razvi: So they’re getting ready and not waiting for the last minute for marketplace. [00:14:40] Vince Menzione: I love it. And the internal, go ahead. [00:14:43] George Maroulakos: Yeah, I, I echo definitely what Arif was saying and I think the, the other aspect of that is that our customers shouldn’t feel like it’s more painful. To use marketplace versus they would any other way. [00:14:54] George Maroulakos: And so whether that shows up in pricing, it shows up in awareness of what marketplace is and isn’t, or what it can or cannot do. Um, whether it’s introducing it naturally or it’s this, oh, by the way, on the end, like the, the more. Integrated marketplace is as a part of your co-sell motion, whether you’re doing it directly on your own or through a reseller or with AWS or all of the above. [00:15:17] George Maroulakos: Um, it’s, it should be a natural extension and a value point that you’re bringing to your respective customers, not some. Interrupt driven or, or exception based activity that goes along with selling your, your, your, your solution. [00:15:31] Vince Menzione: Why do you think customer, some customers or some partners are held back or what, what, what is, is it a mindset? [00:15:38] Vince Menzione: I mean, I talk about the principles, you know that, but like, is it mindset? What is it? Is it, [00:15:42] Arif Razvi: it’s, it’s internal. Friction. Yeah. A a a lot of what I see, especially in these, in, in embedded engagements is the amount of, you know, I have a lot of empathy for this room, right? Because you are the ones that have to go internally and navigate all of these stakeholders to be able to convince them that marketplace is the route to market. [00:16:01] Arif Razvi: It’s the preferred route to market, and it’s the way that a AWS wants to co-sell. With its partners. And that’s a hard thing to do if you don’t speak the same language that the tax legal, rev ops, finance, accounting, because everything changes. When you start doing transactions on marketplace, your revenue is booked differently, right? [00:16:20] Arif Razvi: It’s booked as a w from AWS and not from the, you know, from the, so things change and having that conversation is often challenging. Uh, we are working on some tools that will help make that conversation easier. Um, and we’ve already written blogs, and again, there are mechanisms that your partner managers have internally that they can request support and guidance. [00:16:43] Arif Razvi: Uh, and we’re happy to provide that. [00:16:45] Vince Menzione: What needs to change so that marketplace becomes a true go to market engine. [00:16:49] Arif Razvi: Top down, top down, top down where, where I’ve seen the most success. From a partner is where they’ve gotten strategic alignment at the executive level. That marketplace is the way we are going to, uh, sell globally. [00:17:02] Arif Razvi: Right? Then that starts to filter down, as I mentioned earlier, into the different teams and yes, it is a journey and you may start with the US or if you’re EMEA based. Partner, you may start with just amea, but eventually you will start to expand your, you’ll want to expand your business. Um, and marketplace is a great place to do that because we have all of those mechanisms globally to help you scale without adding incremental resources to handle the tax or the compliance or the invoicing and collection and all that stuff. [00:17:30] George Maroulakos: Yeah. I’ll add to that because I’m gonna steal a second thing you said, Allison, about centering around a customer. I, I loved a lot of Allison. Come on now. I’ll be your hype guy. I absolutely, but, but, but the but demand will drive supply. And I think to what you were talking about, Arif, when are customers, when. [00:17:46] George Maroulakos: Our customers come to you about wanting to use marketplace. Yeah. How are you ready to adapt to that? How are you ready to respond to it? And if it becomes a disjointed, not centered around a customer, bespoke based, independently based interaction with the customer, everybody loses. Versus if you’re ready to embrace what that means and how to make that as good of an experience, if not better, versus how they might have traditionally procured your solution and deployed it. [00:18:13] George Maroulakos: Um, now we have a much better together story. So I think understanding that customers more and more are going to use marketplaces, particularly AWS marketplace, and want to make use of partner solutions that embrace marketplace as a part of their way to procure and deploy. You have a much better chance of being successful with them. [00:18:33] Vince Menzione: You know, it made me think about this. Is there a seminal event? Like I think about, I think back to COVID changing buying behavior, right? I’m, we’ll use AWS, an example, three boxes show up in my house every day, right? That didn’t happen before. We used to go to the store. Is there a seminal event we’re waiting to happen? [00:18:50] Vince Menzione: I, I know that the millennial buyer, we talked about this earlier with Matt, is the new buying persona. Over 50% of buyers are millennial and they’re used to doing comfortable with phones and trust Is all there. Is there something else we’re missing or what do, what do you think’s gonna happen? [00:19:03] George Maroulakos: I really think it’s what in front of us right now. [00:19:05] George Maroulakos: Yeah. Vince, I think what. Agen solutions, what Agen SaaS offers, what the power of information and research that’s now directly available to customers versus maybe indirectly available through consultancies or deeper research. Um, the velocity of what our customers are going to be able to do and with partners that they may not have even heard of right before. [00:19:32] George Maroulakos: You know, they started their journey. I, I think this is a present day. Inflection point. Yeah. Um, going back, you know, over the past several years, the advent of supporting private offers I think was a pretty big milestone for marketplace. It allowed for our partners to be able to. Work through customized terms and conditions and commercials that were important for a particular opportunity in a customer. [00:19:54] George Maroulakos: But today, the here and now I think becomes the next inflection point for the success of marketplace. [00:19:59] Arif Razvi: That would [00:19:59] Vince Menzione: Go ahead. [00:20:00] Arif Razvi: I was just gonna add on top of that, but partners need to be ready for that. Right? And if they’re not ready to accelerate a deal and get it closed in days versus stalling it for weeks to negotiate. [00:20:11] Arif Razvi: Yes. Like they’re not gonna stand. Customers are not gonna stand for that. So partners need to be ready to move quickly. If you think about all the innovations that Matt is delivering for Marketplace and Partner Central. They’re about accelerating co-sell. They’re about accelerating deal velocity. They’re about, we know f from, from the Forrester studies and others that we presented, that we’ve made public that the deal value goes up when you’re dealing with marketplace and co-selling with AWS. [00:20:36] Arif Razvi: So how can we just accelerate that? Yeah. Partners need to be ready for that and move quickly. [00:20:40] Vince Menzione: And you use partners in sort of a, you know, plural sense, but I think about those organizations as so many multifaceted. We talked about finance, we talked about all of different functions in the organization. [00:20:51] Vince Menzione: What are you doing to help that? I mean, we talked about you’re doing a lot of readiness work, but I do feel like there’s a lot of evangelism still to be done internally with those organizations. How do you think about [00:21:02] Arif Razvi: that? Yeah, we, um, obviously events like this are fantastic mechanisms to at least get the conversation started and get your head thinking about what you need to think about. [00:21:10] Arif Razvi: But we have other activities. We have, uh, rev Ops squads, right? So revenue operations teams, and we bring them together, uh, around the world op, uh, ops squad, which is operational teams, so deal desks and others that help them, uh, understand the capabilities that marketplace can bring to accelerate deal velocity. [00:21:28] Arif Razvi: And then we have, like, obviously other events like the, the, uh, marketplace Seller Conference in September where we bring marketplace sellers together and give them, you know. Guidance. And so there are ways to get this information beyond just like getting somebody from my team, of which there are very few as you, you know, as we start to, to consolidate down. [00:21:47] Arif Razvi: But um, but they are available and there’s other mechanisms and we’re happy to share those out. [00:21:50] Vince Menzione: Nice, nice. Well coming here doing this and we’ll make a podcast episode out of this as well. Can you hear. I hear us all, uh, because I do think it’s important to get in front of, especially the Chief Finance Officer and operations and all those different departmental heads who aren’t really embedded into, like, they don’t come to these events. [00:22:07] Arif Razvi: Yeah. And they also don’t log into Partner Central. That’s right. So how do they get this information right? Yeah. So we have to one to one it with them. Yeah. But that doesn’t scale when you think about what’s gonna happen now with this next wave of GSIs and sis and, and others coming onto Marketplace who hadn’t been there. [00:22:22] Arif Razvi: Yes, they’re gonna need the same guidance. Yeah. So we have to start thinking about what we’re building is AI tooling to help with those conversations. [00:22:28] George Maroulakos: Well, and, and you know, if, when I think about it from, from our buyer’s perspective, even just yesterday we held a, a couple of round table discussions with some procurement leaders that were, we’re here for the summit and, you know, we do a lot of enablement and, and awareness. [00:22:42] George Maroulakos: With alliance leaders at our partners, and that’s certainly a, the tip of the spear of getting the conversation started, but it’s not enough. And one of the things that we hear from our customers is. Well, you may have a great partnership with particular partner A, but the individual experience that I had with that sales rep doesn’t match that. [00:23:02] George Maroulakos: And so yeah, the evangelism and the awareness, yes, and the understanding of marketplace has to go beyond just the alliance team. You guys are the amplifier to it. But the folks that not only are in the back office and all the, the, the operational teams, but on the front lines and field sales need to also understand and embrace, not understand all the features and capabilities of marketplace. [00:23:25] George Maroulakos: AWS needs to handle that, but understand how marketplace fits into the co-sell strategy in what’s going on for that particular customer is very, very important to make sure our customers get the right experience. [00:23:37] Vince Menzione: Well, I think Arif, you mentioned this earlier about compensation models. And that’s a, that’s a factor too. [00:23:42] Vince Menzione: ’cause people, people, um, they’re fearful of change. They’re fear, fearful of compensation changing. Especially, especially sellers. I, um, again, that’s a coaching area. [00:23:54] Arif Razvi: Yeah, it’s a coaching area. Um, it, it, it is, um. It’s probably one of the easier ones to solve. Um, and, and, and, you know, we have these conversations with partners about net, uh, cost neutral or uh, seller neutrality and things like that. [00:24:06] Arif Razvi: Once you show them the economics of how AWS can increase their deal value, those economics sort of, they go away. The problems go away, but they, you have to get in front of those. Uh, you know, senior leaders, the CROs and the CFOs, to have that conversation to then go, okay, I get what’s going on here. I get why I’m paying. [00:24:23] Arif Razvi: The listing fee is, is about funding all of these marketing activities that we do for our partners, right? [00:24:29] George Maroulakos: Well, and then you use the word neutrality. The other end of that neutrality problem or, or, or challenge is the pricing that goes along with the opportunities that are made available to customers. [00:24:38] George Maroulakos: And so to one of your earlier questions on points of friction or what, what stops it from taking off further? When, when partners and our customers have a disconnect on. What they’re expecting to pay when they use marketplace, or if there is a unnatural cost that goes along with procuring that solution through marketplace. [00:24:57] George Maroulakos: That also tends to bring a, a pretty bad experience, not only for that opportunity in front of them, but for respective opportunities that may, may be in play thereafter. So thinking about not, you know, having an a, an unnatural experience for our customers relative to pricing as well as compensation and, and everything else is, is also very important. [00:25:17] Vince Menzione: So we’ve got a few minutes left, and we haven’t really touched on ag agentic AI and agen AI solutions. A little bit different than the SaaS solutions per se. How, how are these solutions brought and sold differently than SaaS? [00:25:30] Arif Razvi: Uh, well, as Matt said, the SaaS apocalypse is not real. [00:25:34] Vince Menzione: Yeah. [00:25:34] Arif Razvi: Um, he doesn’t, I’m glad to hear that, nor nor do I. [00:25:37] Arif Razvi: Um, I, I think what, you know, where, where SaaS has been very user seat based, you’re moving now to a world that’s gonna be more consumption based or outcome-based pricing. And so that’s really changing the dynamic and I think partners need to think about what does an outcome-based, uh, pricing model look for My particular. [00:25:55] Arif Razvi: Um, product, uh, Zendesk is a good example of, Matt published a blog, uh, earlier this week, I think it was, where we, we referenced Zendesk pricing on closed tickets or, or resolutions to tickets, right? For, for outcome-based pricing. So I think we need to think about on the pricing side, how to reprice, how to think about pricing. [00:26:13] Arif Razvi: But on the discovery side, thinking about what your, what your listing looks like, it’s no longer about marketing copy. It’s about, it’s almost, I was talking yesterday about being an API contract. ’cause the agent needs to have all the details that a person doesn’t necessarily need to have in order to make a recommendation that your product is the best fit based on the technology that’s underlying that, where it’s gonna fit in the infrastructure. [00:26:37] Vince Menzione: So three and a half minutes left lightning round. Um, but seriously, what, what if I’m in the room or even any, any partner that’s listening today, what do I need to change in the next 30 days? [00:26:50] George Maroulakos: From my perspective, think about marketplace as a why not as opposed to a why. And if you change your mindset around marketplace can be better together in helping to accelerate and expand your opportunities with our mutual customers. [00:27:03] George Maroulakos: You’ll get a whole lot more value out of it. You’ll get away from the fud in the system or some of the traditional roadblocks that you either have been or could be encountering when you think about marketplace, uh, together with your, with your solution. So think about the why not think about the value that the, the, the total solution can bring to our mutual customers and integrate it much more naturally into your total sales motion. [00:27:26] Vince Menzione: Nice. [00:27:27] Arif Razvi: I would say maybe three things. One, um, don’t just sell globally. Operate locally. Think about how your buyers wanna buy and then meet them there, right? As a partner, even if you’re doing CPPO transactions, um, you know, meet them in the location. Number two, top down, go get that executive alignment so the problems start to disappear, or at least are easier to manage when you’ve got that executive alignment. [00:27:51] Arif Razvi: And the third was, uh, don’t wait till the last minute to introduce marketplace. Work with your sales teams to make sure it’s part of the early conversation versus no procurement leader wants to know at the end of the day, oh wait, it’s coming. I gotta deal with this marketplace thing. They don’t wanna deal with it on the buyer side. [00:28:06] Vince Menzione: No, absolutely. Alright, we’ve got time for like one question in the back. Is that Eric? Yeah, that’s [00:28:12] Guest: me. [00:28:13] Vince Menzione: Hey. [00:28:14] Guest: Hi, Eric Rosenstein, um, with Cornerstone Strategy XAWS. So George, you talked about, uh, tools around that customers can use to research for self discovery. So what guidance, uh, first of all, like what capabilities are these tools gonna bring and what guidance would you give an industry specific ISV? [00:28:36] Guest: So someone that’s focused on law enforcement or private equity. That solution may be Angen solution, or it may be something more SaaS related. What guidance would you give an ISV to think about how to best leverage those tools? Is it metadata? Is it like. The outcome that your solution’s gonna drive, how would you tell ’em to best utilize those coming tools? [00:28:58] George Maroulakos: Yeah, excellent question and, and I think this is gonna, going to continue to emerge in the days, literally in weeks, weeks ahead. But recently, I, I’d say over the last six months, the advent of agent mode I think has been a game changer and the ability for our customers to use marketplace directly to research. [00:29:18] George Maroulakos: Efficiently what’s in our catalog. Prior to that, we had a category based. Old school based, search based category, click through way, which became very buried beyond the first page for any solution that was out there. Now with natural language query and the ability to propose, what am I specifically looking for, it gives partners that were on the first page or the last page in equal opportunity to be surfaced. [00:29:48] George Maroulakos: So then for a partner being able to do many of the things you just enumerated. Better metadata, better keywords, better description and differentiation for what your solution offers allows for the Ag agent search, whether it’s natively within AWS or outside of AWS through Claude Chat, GBT Crock Pick your, your, your agent of choice. [00:30:10] George Maroulakos: To be able to identify and know that your solution’s available. [00:30:13] Arif Razvi: And from a partner side to your question, I would say, uh, rich metadata, uh, both so that agent mode can find it. Yeah. Use cases, problems, it solves, you know, uh, technical specifications, pricing where you can, right. So that agents can really understand the solution, uh, that the buyer is, um, is looking for. [00:30:33] Vince Menzione: GEO is. [00:30:37] Guest: Perspective should be like as detailed as saying, so this agent is gonna act on these various data sources. [00:30:44] Arif Razvi: Yes. [00:30:45] Guest: Bringing it all together to drive that outcome that you want the agent [00:30:48] Arif Razvi: drive, if you can include what it needs to connect to in order to deliver that outcome as part of the listing. [00:30:53] Arif Razvi: Absolutely. ’cause the agent will want to know. For sure. [00:30:57] Guest: Thanks. [00:30:58] Vince Menzione: Alright, we are at time and this was a great session. [00:31:01] Arif Razvi: Thank you Vince. [00:31:01] Vince Menzione: Great to see you, George. George and I grew up, uh, five miles away from each other and went to the same college. I love it. Great to, great to spend some [00:31:09] Arif Razvi: time with you, George. [00:31:11] Vince Menzione: Thanks for listening to the Ultimate Partner Podcast. If today’s conversation resonated, share it with a partner leader in your network. Subscribe where you listen, and head over to the ultimate partner.com. For show notes related content and the resources for this episode, and if you haven’t already, now’s the time to register for the Ultimate Partner Live Event in Reston, Virginia, October 26th through October 28th. [00:31:38] Vince Menzione: Until next time, keep showing up in the rooms that matter because being in the room changes everything.

Over the past three episodes, I had a very special guest; Kevin Ford, the former CEO of Calian. Our previous conversations trace a powerful progression from self-leadership to connecting with others. In the final episode of this series, we explore how a profound sense of purpose united by a set of core values truly anchors an organization. Our discussion moves beyond corporate clichés, as we dig into how purpose statements can resonate from the C-suite to every desk and production floor, and why stories, not slogans, are the secret to unlocking commitment and pride. Listeners will also find practical insights on transforming company values from static posters into lived behaviors, using transparency, feedback, and authentic leadership. This journey ultimately challenges every leader to reflect on the following question: Are your company's values visible in the daily experience, or just in the posters on the wall?Through the lens of firsthand leadership stories, our conversation examines the risks of focusing only on financial metrics and offers powerful reminders that true value is created when people are proud not just of their work, but of its impact. Tactics like regular storytelling, open surveys, and clear expectations set the stage for a culture where integrity, respect, and community involvement drive both performance, engagement and well-being.For leaders and teams navigating the complexity of today's business world, this episode serves as both an inspiration and a toolkit for embedding purpose and values that last.What You'll Learn- The Power of Purpose-Driven Organizations.- Developing and Communicating Core Values.- Storytelling as a Leadership Tool.- Metrics Matter: Move Beyond Just the Financials.- Balancing Performance and Values.- Navigating Personal and Organizational Values Misalignment.- The Ongoing Practice of Authentic Leadership.Podcast Timestamps(00:00) - Introduction to Part 3: The Road We Travelled with an Introduction to Purpose and Values(03:04) - Defining Purpose in Organizations(05:25) - Developing and Living a Purpose Statement(09:28) - The Tangible Benefits of Purpose-Driven Organizations(13:45) - Strategies for Building a Purpose-Driven Culture(18:36) - Defining and Living Core Values(23:06) - Ensuring Alignment Between Stated and Lived Values(27:05) - Balancing Performance Pressures with Values(35:06) - Navigating Personal vs. Organizational Value Misalignment(41:00) - Final Reflections on the Foundations of Positive LeadershipKEYWORDSPositive Leadership, Purpose-Driven Organization, Core Values, Empathy, Transparency, Respect, Candor, Organizational Culture, Community Involvement, Storytelling, Company Mission, Organizational Alignment, Values Drift, Employee Motivation, Behavioral Anchors, Values-Based Leadership, Organizational Trust, Accountability, Purpose and Values Integration, Lived Values, CEO Success

Being fit isn't enough—you need to be capable. JP Dinnell explains why men should embrace discomfort, build resilience, prioritize recovery, become capable for their families, and lead by example. Relive Health: https://link.relivehealth.com/widget/booking/hRIiQQVgZ4OfOAPiaOWb?am_id=jpdinnell2478 Get your free training from First In Nutrition: https://www.firstinnutrition.com/jppod More from JP Dinnell: https://www.jpdinnell.com/ Therapeutic Recreation Group: https://www.therapeuticrg.org Instagram: https://www.instagram.com/therapeutic_rec_group/ Echelon Front Leadership Assessment: https://tinyurl.com/y3v22car Join the conversation on instagram JP Dinnell: http://instagram.com/jpdinnell/ Lucas Pinckard: https://www.instagram.com/lucaspinckard Bruiser Arms: https://www.instagram.com/bruiserarms Echelon Front: https://echelonfront.com/ Little Cattle Co: http://littlecattle.co On The Path Printing: https://www.instagram.com/onthepathprinting JP Dinnell is a former U.S. Navy SEAL and now a Leadership Instructor, Speaker and Strategic Advisor with Echelon Front, where he serves as Director of Experiential Leadership Training Programs. J.P. is also a pro team athlete and spokesperson for Origin Maine and Jocko Fuel, an American clothing and supplement company. J.P. has a signature Energy Drink flavor "Sour Apple Sniper" with Jocko Fuel. Jeremiah spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ar Ramadi, Iraq in 2006 with SEAL Team Three's Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoon opposite the American Sniper, Chris Kyle, who was in Charlie Platoon. For his leadership and courage under fire, JP was awarded a Silver Star, 2 Bronze Stars with Valor and the Army Commendation Medal with Valor helping Task Unit Bruiser to become the most highly decorated special operations unit of the Iraq War. He worked closely with SEAL Officers Jocko Willink, his Task Unit Commander, and Leif Babin, and was the driving force on many of the daring combat operations Jocko and Leif wrote about in Extreme Ownership. Upon his return, J.P. again worked directly for Jocko as a training instructor at Naval Special Warfare Group One Training Detachment, where he orchestrated realistic and challenging training scenarios for Special Operations Urban Combat training and Close Quarters Combat training to better prepare SEAL units for the real-world battlefield. He also served as a Combatives Instructor, Marksmanship Instructor and earned his Master Trainer Specialist qualification while helping Jocko rebuild and enhance these training programs into the highly effective platforms they are today. J.P. brings exceptional experience and frontline leadership perspective from the winning mindset and culture of Task Unit Bruiser. 00:00 The Power of Community and Shared Suffering 03:01 Building Resilience Through Adversity 05:54 Creating a Culture of Hardship in Organizations 08:54 The Importance of Balance in Physical Challenges 12:13 Making Hard Things Fun 15:08 The Role of Recovery and Rest in Training 18:05 The Warrior Mindset and Discipline 20:59 Next Steps for Personal Growth and Safety 27:56 The Importance of Physical Capability 29:15 Faith, Fitness, and Leadership 33:37 Setting an Example for Family 34:28 Starting Your Fitness Journey 39:07 Establishing Personal Fitness Standards 48:33 The Duty to Set High Standards

Organizations can have vision, resources, and opportunity—and still be held back because they do not have enough leaders ready to take responsibility. In this episode, David Ashcraft explains why leadership development works best when it becomes part of an organization's culture rather than another class, program, or pipeline. David outlines the practices that help create an environment where people continually grow as leaders: intentionality, consistent development rhythms, shared experiences, and time. He also explains the power of 'unconscious competence'—how an idea can become so embedded in a culture that people begin developing in that direction almost without realizing it. Whether you lead a large staff, a small team, or a volunteer-driven organization, the conversation offers a practical challenge: develop the people already around you so your organization is prepared when new opportunities arrive.

AI is forcing us to rethink a question most organizations have avoided for years: what is uniquely valuable about human work when intelligence itself is no longer scarce?Tatyana Mamut, CEO of Wayfound and former CPO of Nextdoor, joins me to explore AI adoption through a lens that goes beyond software. Drawing on her background in anthropology, economics, organizational design, and product leadership, Tatyana explains why the real challenge is designing the rules, tools, norms, incentives, and relationships that shape how humans and AI agents work together.We get practical about what this means at both an individual and organizational level. We explore the human capabilities that become more valuable as AI takes on more routine mental work, why fear leads companies into bad AI decisions, how poorly designed incentives can push agents toward unexpected behavior, and why the subject-matter experts closest to the work need to become responsible for managing the agents operating alongside them.Key TakeawaysHuman comparative advantage is changing: As AI takes on more mental work, people need to rethink where their uniquely human value comes from.Develop taste, judgment, relationships, and performance: Tatyana sees these as practical areas where people can complement AI rather than compete with it.AI adoption is an organizational design problem: Success depends on redesigning rules, tools, norms, incentives, and accountability around the technology.Goals and guardrails can still produce the wrong behavior: An agent may follow its objective while still acting against the organization's intent, as Tatyana's refund example shows.Subject-matter experts need to become agent managers: The people closest to the work must be able to monitor, correct, and improve the agents operating in their domain.Additional InsightsOrganizational culture can be consciously designed: Tatyana frames culture as the interaction of rules, tools, and unwritten norms that shape behavior.Relationships become more valuable as outreach gets automated: When AI increases the volume of generic communication, trust and genuine relationships become more important.AI can generate options, but humans still decide what matters: Judgment becomes critical when the challenge shifts from what can be done to what is worth doing.Small failure rates compound across multi-agent systems: Edge cases that seem minor with one agent can become more significant as agents are connected into workflows.Building an agent and managing one are different jobs: Engineering can help create the agent, but functional owners must take responsibility for its ongoing performance.Episode Highlights00:00 - Episode RecapTatyana frames the AI shift as a deeper question about what it means to create value as a human when intelligent systems increasingly share responsibility for thinking and decision-making.02:10 - Guest Introduction: Tatyana MamutI introduce Tatyana Mamut, CEO of Wayfound and former CPO of Nextdoor, whose experience across anthropology, organizational design, and product leadership shapes her approach to human and AI systems.05:06 - From Economics to AnthropologyTatyana explains how the failure of economic models to predict events such as Russia's 1998 economic collapse pushed her toward studying the mental models and social institutions that shape human behavior.08:07 - Designing Culture Through Rules, Tools, and NormsTatyana breaks organizational culture into practical components, showing how formal rules, available technologies, incentives, status, beliefs, and unwritten norms interact to shape behavior.13:16 - The Multi-Sapiens WorkplaceTatyana argues that AI is forcing people to reconsider their comparative advantage as humans as intelligent systems begin participating in higher-level thinking and decision-making.18:42 - Four Human Capabilities to DevelopTatyana identifies taste, judgment, relationships, and performance as four areas people can strengthen as AI absorbs more routine mental work.23:32 - Why Human Relationships Matter MoreBarry and Tatyana discuss how automation can remove administrative work while making authentic relationships, lived experience, trust, and storytelling increasingly valuable.27:21 - Fear Is the Enemy of ProgressTatyana explains how fear can push organizations either to rush into AI using outdated assumptions or retreat when the technology does not behave like traditional software.29:11 - AI Agents Need Different SupervisionTatyana describes why AI agents require governance and oversight based on organizational context, including goals, rules, norms, and definitions of what good performance looks like.31:32 - The Incentive ProblemThe conversation turns to how model behavior and organizational goals interact, including Tatyana's view that sycophantic behavior can create unexpected feedback loops in production agents.32:34 - When an Agent Breaks the Intent of the RuleUsing a customer service example, Tatyana shows how an agent trying to maximize case closure and customer satisfaction can suggest a refund even when its guardrails tell it not to.38:59 - Escaping Endless Pilot ModeBarry explores why uncertainty can keep organizations trapped in experimentation rather than allowing AI systems to move into real operating environments.40:10 - Who Owns the Agent After Deployment?Tatyana argues that the functional experts closest to the work need direct responsibility and visibility once an AI agent is operating in production.44:41 - Treat AI Agents Like New EmployeesTatyana compares engineering teams to recruiters who can help bring an agent into the organization, while the business owner remains responsible for coaching, compliance, and ongoing performance.46:14 - Closing ReflectionsBarry closes by reflecting on the emerging skills leaders and individuals will need as they learn to manage systems in which humans and AI agents increasingly work together.FAQsQ1. What human skills become more valuable as AI takes on more work?Tatyana highlights four areas: taste, judgment, relationships, and performance. Her argument is that AI may generate options, perform routine mental work, and help with administration, but humans still create value by deciding what is good, what is worth doing, whom to trust, and how to motivate or persuade other people.Q2. What does Tatyana Mamut mean by a “multi-sapiens workplace”?She uses the phrase to describe a workplace where humans are no longer the only entities carrying out higher-level thinking and decision-making. In that environment, organizations need new rules, tools, and norms for determining how humans and AI systems work together and where responsibility sits.Q3. Why does Tatyana say AI adoption is an organizational design challenge?Because deploying an AI system changes more than the technology stack. Organizations also have to consider incentives, governance, supervision, communication, accountability, cultural norms, and who has the authority to evaluate and correct an agent's behavior.Q4. Why do AI agents need supervision even when they have guardrails?Tatyana explains that an agent can technically pursue its assigned goal while still behaving in a way the organization did not intend. Her customer service example shows an agent suggesting a refund because doing so could resolve the case and improve customer satisfaction, despite instructions designed to prevent refunds.Q5. Who should manage AI agents after they are deployed?Tatyana argues that responsibility should move toward the subject-matter experts who understand the work the agent performs. Engineering or IT may build and deploy the system, but salespeople should oversee sales agents, finance teams should oversee finance agents, and other functional experts should have direct access to monitor, correct, and improve their agents.Useful ResourcesTanyana Mamut on LinkedIn - https://www.linkedin.com/in/tmamut/ Wayfound - https://www.wayfound.ai/ Artificial Organizations - https://geni.us/artificialorgs Nextdoor - https://blog.nextdoor.com/ Claude - https://claude.com/ Salesforce -

In this episode of Future Finance, hosts Paul Barnhurst and Glenn Hopper welcome Alex Curran, CEO of Aptitude Software, to discuss AI-native ERP, the changing role of CFOs, and how finance teams can prepare for AI adoption. Alex explains why strong data foundations, flexible architecture, and real-time finance systems are becoming essential.Alex Curran is the CEO of Aptitude Software, a company with decades of experience building finance solutions for complex organizations. After more than 12 years at Aptitude, Alex became CEO in late 2023 and now leads the company's focus on AI-native finance technology, including the Fynapse platform.In this episode, you will discover:Why CFOs are becoming strategic partners in business decisions.Why clean, detailed data is essential for effective AI adoption.What makes an ERP system truly AI-native.How CFOs can evaluate legacy and newer AI-native ERP platforms.Why flexible AI models and real-time finance are becoming more important.Alex explains that successful AI adoption requires more than adding AI features to existing finance systems. Organizations need the right data and architecture to support changing AI technologies while meeting complex finance requirements. Follow Glenn:LinkedIn: https://www.linkedin.com/in/gbhopperiiiFollow Paul:LinkedIn: https://www.linkedin.com/in/thefpandaguyFollow Alex:Website: http://fynapse.app/LinkedIn: https://www.linkedin.com/in/alex-curran-9aa593b/Future Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[00:56] – Meet Alex Curran[02:32] – Aptitude Software and Fynapse[05:16] – The Changing CFO Role[07:03] – Finance's Data Problem[10:53] – AI-Native Finance Systems[14:33] – Evaluating ERP Options[17:32] – The Future of AI-Native ERP[18:59] – Closing Thoughts

"There's not a lot of that — you don't really hear about cat parks or cat meetups. So I wanted to try and change that." This episode is sponsored-in-part by Maddie's Fund, OcuTrap, and The Community Cat Clinic. Darein Gray never set out to build a pet-industry platform — he's an IT guy by trade, working in data and business analytics. But when he noticed there was no real gathering space for cat people the way there is for dog people, he taught himself the tools to build one. What started as a solo passion project has grown into Paw-Events.com, a free directory now covering 60-plus U.S. cities, connecting cat and dog lovers with adoption days, spay/neuter clinics, rescue fundraisers, cat cafés, and community meetups in one searchable place. Host Stacy LeBaron and Darein dig into how the platform actually works for TNR and community cat programs specifically — not just the bake-sale-and-fun-run events people usually picture. Organizations running mobile spay/neuter clinics, trapping events, or vaccination and microchipping days can list by city and neighborhood, filtered so people can find exactly what's happening near them. Darein talks through how smaller grassroots groups, which often don't have the advertising muscle of a PAWS or a Humane Society, can get the same visibility as the big names — and how individuals, not just organizations, are welcome to list events too, after a basic vetting process. The conversation also covers the platform's education side (ESA and service animal resources, vaccination info, cat training events), its city-hub structure and how organic communities form within bigger metro areas, and Darein's openness to expanding into new states and regions when local advocates reach out. For anyone doing outreach for a workshop, clinic, or trapping event, this episode is a look at a free tool built specifically to solve the "how do we get the word out" problem. Press Play Now For: How Paw-Events.com works as a free, searchable directory for cat and dog events across 60+ U.S. cities Why the platform is built for TNR events, spay/neuter clinics, and microchipping days — not just adoption fairs How smaller rescues and individual organizers can list events alongside big-name organizations The vetting process for individuals who want to post their own events How city "hubs" and grassroots communities naturally form on the platform What to do if you want your city or state added to the platform The educational resources available, including ESA/service animal info and cat training events Resources & Links Paw-Events.com Website Paw-Event.com's Facebook Paw-Event.com's Instagram Paw-Event.com's TikTok

I'm from Los Angeles. So when I picked up Dr. Terrell Winder's Shameless: The Making of Black Gay Identities in LA, it read like a love letter to a home I'm watching change—and a map of how young Black gay men build family, selfhood, and joy inside all that change anyway.This week, Dr. Winder—sociologist and urban ethnographer at UC Santa Barbara—pulls up to the classroom to teach us unspoiling: his framework for refusing shame and rejecting the burden of stigma outright, no matter what it costs. We get into the affirming spaces that keep our babies alive and why they're under attack right now; why intersectionality can't keep being told to wait its turn; and what Noah's Arc's first-ever Emmy nomination means in a season when Black and Black gay stories are being pulled off shelves.Because when you take these spaces away, Dr. Winder is clear about what we lose: lives.Go get the book, sit with it, and then go build a room where somebody can put their burden down.About the guestDr. Terrell J. A. Winder is Associate Professor of Sociology at UC Santa Barbara. A Baltimore native, he earned his B.A. in Comparative Ethnic Studies from Columbia and his Ph.D. in Sociology from UCLA (2017). His research spans race and ethnicity, sexuality and sexual health, qualitative methods, and education.Key ideas & theoryUnspoiling — Dr. Winder's framework: a stigma response that centers the stigmatized person rather than the comfort of the stigmatizer; refusing shame instead of managing it.Spoiled identity / stigma — Erving Goffman's foundational concept, and the classic responses of passing and covering that Dr. Winder argues break down for people carrying more than one stigma at once.Intersectional stigma & "intersectional recovery" — holding race, sexuality, and gender together rather than deferring one for later; recovering the full selves of figures history flattened."Visibility is survival" — his argument that ethnography documents threatened histories and everyday Black LGBTQ life.People mentionedErving Goffman — sociologist, Stigma and the "spoiled identity."Dr. Marcus Anthony Hunter — sociologist and chair of African American Studies at UCLA; credited with first posting the hashtag #BlackLivesMatter (August 2012); the BLM movement/network was later co-founded by Alicia Garza, Patrisse Cullors, and Opal Tometi. Co-author with Dr. Winder of "Space, Place, and Urban Future."Bayard Rustin — Black gay civil rights strategist, chief organizer of the 1963 March on Washington.George Washington Carver — scientist cited as an example of a flattened, partially-told legacy.Patrik-Ian Polk — creator of Noah's Arc.Organizations & spacesBetter Brothers Los Angeles / The Truth Awards. Native Son.Hilltop Coffee + Kitchen (Issa Rae's LA spot) and Bricks & Scones (Larchmont). Media & cultureNoah's ARC — Patrik-Ian Polk's groundbreaking series, the first scripted show centering Black gay men; Noah's ARC: The Movie (the 20th-anniversary reunion) earned a 2026 Emmy nomination for Outstanding Choreography, the franchise's first-ever Television Academy recognition.Pose, Insecure — referenced in conversation and This or That.My Best Friend Rodney — Rodney Chester's interview podcast.Anita Baker & Luther Vandross — the This or That showdown.Further reading — Dr. Winder's scholarshipShameless: The Making of Black Gay Identities in LA (NYU Press, 2026)."Unspoiling Identity: An Intersectional Expansion of Stigma Response Strategies" (Sociology of Race and Ethnicity, 2023)."Visibility Is Survival: The Chocolate Maps of Black Gay Life in Urban Ethnography."Marcus Anthony Hunter & Terrell J. A. Winder, "Space, Place, and Urban Future," in Research Handbook on Intersectionality (ed. Mary Romero, Edward Elgar, 2023)."The Discursive Work of 'Bottom-Shaming'" — 2024 SSSP Outstanding Article co-winner.Connect with Dr. WinderSocial: @BmoreTerrell · Web: terrellwinder.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/teach-the-babies-w-dr-david-j-johns--6173854/support.

When motivation fades it's an opportunity to get curious. This episode unpacks why we often stall before what's next, and how to reignite your drive by shifting your thoughts just slightly toward possibility. Learn how believable, neutral thoughts can rebuild momentum, confidence, and clarity.In this episode:Why motivation fades when your future feels unclearHow to use believable thoughts to shift your mindset and energyThe simple mental reset that helps you take action again Support the showJill Griffin, is a leadership strategist, executive coach, and host of The Career Refresh. She works with senior leaders to navigate complexity, strengthen teams, and lead with greater clarity and intention.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 12-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what's nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical

The episode reveals a structural shift toward permission-based operational models, where access and capability are not determined by technical proficiency alone but by explicit, revocable permissions from state or corporate authorities. This model is illustrated by the recent U.S. federal initiative authorizing select private cybersecurity firms to conduct offensive operations against foreign criminal organizations—an approach that mirrors the historical "letter of marque" by granting a new legal status rather than developing new technologies. Parallel dynamics are visible in the IT service provider space, with vendors such as Microsoft moving to strictly time-bound, role-scoped delegated admin permissions that can be revoked or altered unilaterally. The most consequential development is the August 12 presidential memorandum authorizing private U.S. companies, under contract with the Department of Justice or Homeland Security, to perform cyber surveillance and effect operations against specified foreign criminal targets. Firms must pass technical, security, and personnel vetting, declare outside contracts, and post a $1 million bond forfeitable upon non-compliance. Every action requires written dual approval by program directors. Importantly, the legal basis relies not on statutory change but on an executive memorandum that grants a temporary agency status to participants, a mechanism untested in court and revocable with any change in administration. Related developments reinforce the thesis of permission-based dependency. Microsoft's overhaul of its partner governance—removing perpetual global admin rights in favor of time-limited, role-based permissions—has made MSPs' delivery capabilities contingent on timely recognition and acceptance of new terms set by Microsoft. Amid this, operational pressure is rising as AI-driven vulnerability finding systems, like those used by Microsoft and cataloged in the NIST National Vulnerability Database, are producing flaw volumes that outpace existing tracking infrastructure. Together, these shifts make permissions and vendor terms—not technical gaps—the central variable in the sustainability of service lines. For MSPs and IT leaders, the practical implications are clear: operational continuity is increasingly determined by upstream permissions and the specificity of contractual terms rather than local technical controls. Vendor dependence has expanded beyond product functionality to include granular, revocable access rights shaped by external schedules and policies. Effective risk management now requires tracking the origin, mechanism, and expiration of every operational permission, establishing owner accountability, and proactively reviewing vendor and governmental agreements. Organizations failing to systematize this will face unplanned service interruptions and remediation costs dictated by external authorities. 00:00 The Bond and the Vetting  04:31 Congress Grants Those 07:47 Whose Permission Are You On? 11:05 Why Do We Care?  Supported by:  ScalePad Proofpoint 

Michael Parisi, Chief Growth Officer at Steel Patriot Partners, connects with ITSPmagazine on location at Black Hat USA 2026 for a recap of the week. He describes Steel Patriot Partners in the order it sets its priorities. Business owners first, engineers second, compliance and security people third. A consulting and advisory company, he says, but really an engineering firm. What changed at this event? Parisi says the AI slop visible at RSAC Conference died down here, and that people are cutting through the noise and going back to a core group of tools and solutions with the capabilities to address the business challenges AI is creating. Non-human identities sit at the top of that list, the number one concern he heard relative to AI. Organizations recognize the risk and are working out how to solve for it. His observation is that many information security teams do not realize their traditional cybersecurity tools already carry the capabilities to do it. Who are security leaders asking before they decide? People they already know. Parisi describes CISOs going back to the individuals they have had long-term relationships with and sourcing guidance from them before decisions get made. Automation has expanded what can be done, but nobody got more hours in the day to evaluate everything arriving in front of them. The next move he points to is asking the question, either of the engineers at the provider or of a trusted advisor, and getting the configuration aligned to the business outcome it was bought to serve. This is a Brand Briefing. A Brand Briefing is an on-location conversation recorded on site at Black Hat USA 2026, putting a spotlight on the guest and their company and pairing it with the editorial reach of ITSPmagazine. Learn more: https://www.studioc60.com/performance/#briefing GUEST Michael Parisi, Chief Growth Officer, Steel Patriot Partners LinkedIn: https://www.linkedin.com/in/michael-parisi-4009b2261/ RESOURCES Black Hat USA 2026 event coverage: https://www.itspmagazine.com/black-hat-usa-2026-cybersecurity-event-coverage-in-las-vegas Steel Patriot Partners: https://www.steelpatriotpartners.com Find Your Path, three questions to start: https://www.steelpatriotpartners.com/find-your-path Steel Patriot Partners Insights: https://resources.steelpatriotpartners.com Are you interested in telling your story? ▶︎ Full Length Brand Story: https://www.studioc60.com/content-creation#full ▶︎ Brand Spotlight Story: https://www.studioc60.com/content-creation#spotlight ▶︎ Brand Highlight Story: https://www.studioc60.com/content-creation#highlight ▶︎ Get your own Brand Briefing at an upcoming event: https://www.studioc60.com/buy-brand-briefings KEYWORDS michael parisi, steel patriot partners, marco ciappelli, brand briefing, brand story, brand marketing, marketing podcast, black hat usa 2026, non-human identities, machine identity, ai risk, security tool configuration, trusted advisor, ciso decision making, cybersecurity engineering, compliance advisory, security tool sprawl, vendor noise Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Simone Stolzoff: How to Not Know Simone Stolzoff is an author and journalist who explores big questions about work, meaning, and identity. A former design lead at the global innovation firm IDEO, his work has been featured in The New York Times, The Atlantic, The Wall Street Journal, The Washington Post, and on the TED stage. He is the author of How to Not Know: The Value of Uncertainty in a World that Demands Answers (Amazon, Bookshop)*. I'm not sure about you, but I very much dislike uncertainty. And yet, basically the job of leadership is to not only deal with it but to help others thrive in the midst of it. In this conversation, Simone and I explore how to build your tolerance for uncertainty so you can lead much more effectively. Key Points We love certainty and our tolerance for uncertainty is decreasing due to the internet, smartphones, and AI access. Organizations with higher uncertainty tolerance tend to be more innovative and adaptable. We assume unwavering confidence breeds credibility, when in fact, research shows that those who admit what they don't know are perceived as more credible. Professional athletes have the same threshold for pain but a higher pain tolerance. We can develop a similar tolerance for uncertainty. Find your anchor points. By knowing the key boulders you can hang onto in a storm, you are vastly better able to weather uncertain times. Build to learn. Progress depends on uncertainty. Row through the fog. Maintain faith that you will discover the next step by continuing to row. Sometimes what we feel is most uncertain is actually more certain than we realize. Resources Mentioned How to Not Know: The Value of Uncertainty in a World that Demands Answers by Simone Stolzoff (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Lead Better Through Complexity, with Jennifer Garvey Berger (episode 613) Notice Disruption and Innovate Through It, with Steve Blank (episode 761) The Counterintuitive Secret to Creativity and Focus, with David Epstein (episode 789) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

In this solo episode, Andy Storch shares the top 10 lessons he has gathered on AI transformation over the last several months, drawing from podcast interviews, private one-on-one conversations, industry conferences, and the virtual roundtables he has been hosting with L&D leaders. The picture that emerges is consistent: the technology is rarely the hard part. What determines whether an AI rollout succeeds is training, time, psychological safety, and whether anyone bothered to address the very human fears sitting underneath the initiative.Andy walks through why employees are simultaneously hungry for AI content and lost about how to apply it, why the tools budget and the training budget are so wildly out of balance, and how one company took adoption from 45 percent to 97 percent by naming the fear out loud. He covers the two distinct fears holding people back, why the traditional instinct to teach fundamentals first may be backwards, the growing risk of outsourcing critical thinking, and a cautionary pilot story where five weeks of rollout produced ten minutes of total usage.In This Episode, You'll Hear:Why employees can be in a feeding frenzy for AI content and still be completely lostWhy people need a Sherpa, not just a mountain to climbThe three Ts of adoption: training, time, and tools, and why most companies deliver only oneHow the tools budget and training budget got so out of balance, and the 70/30 split that explains itWhy psychological safety is the real adoption lever, not a nice to haveThe second fear nobody names: that using AI feels like cheatingWhy we might be teaching AI backwards, and the case for building before learning fundamentalsThe death of critical thinking, and one leader's refreshingly low tech fixWhy the technology curve is outpacing the people curve, and what that means for L&DHow to meet resistance where it actually lives, sometimes outside of work entirelyThe AI pilot that got 10 minutes of total usage in five weeks, and the three mistakes behind itWhy employees are three times more ready than leaders believe, and why only 21 percent of CHROs are in the room earlyEpisodes Mentioned:Christa Hill on AI adoption and the messy middleAlex Zubko on the three Ts and why availability isn't adoptionAntonia Bowler on AI adoption at ExclaimerJulie Stone on AI enabled learning at TTECJoshua Remerowski on measuring impact and the death of critical thinkingWork With Andy:Andy runs hands-on AI Kickstarter workshops for teams who need to move past fear and into real usage, getting people actually using the tools during the session so they experience the aha moment for themselves. He also delivers a keynote on career ownership in the AI world for audiences who need to understand what all of this means for their own careers.Reach out at andy@andystorch.com or visit andystorch.com.About The Talent Development Hot Seat:Hosted by Andy Storch, this podcast connects talent development professionals with insights, ideas, and inspiration to grow their careers and their organizations. With over 600 episodes published since 2018, the Hot Seat is your resource for what's next in L&D.

Wolverine PS5 bundle, Hobbit MTG set, Sony disc secrecy, GTA 6 Netflix exclusive, D&D prep, and a Reel Fishing PS1 review. Chapters: 00:00 Introduction to Game Deflators Podcast 00:21 Recent Game Pickups and 3D Printing Adventures 03:04 Dungeons and Dragons Campaigns and Character Development 09:06 Comic Book Discussions: Saga and Fables 14:15 TV Shows and Their Adaptations 15:58 Exploring Finny the Fish: Gameplay and Mechanics 18:49 Mad Maestro: Controller Challenges and Gameplay Experience 19:46 Lost Ember: A Journey Through Reincarnation and Exploration 23:07 Book Finds: R.A. Salvatore's Works and Collecting 24:51 Ryan's Gaming Updates: Fighting Games and Progression 30:12 Quick News: PlayStation 5 Wolverine Edition and Magic the Gathering 38:38 The Future of Physical Gaming: Sony's Wall of Silence 45:03 The Gatekeeping of Game Development Knowledge 46:08 Take Two's Marketing Strategy with Netflix 50:04 The Future of Marketing in Gaming 57:17 Real Fishing: A Nostalgic Dive into Gaming John and Ryan kick off the episode with their recent gaming pickups, including John's new D&D miniature materials and 3D‑printing prep for an upcoming campaign, while Ryan shares what's been grabbing his attention this week. They move into news with Sony's newly revealed Marvel's Wolverine PS5 bundle, breaking down the Battle Yellow and Adamantium designs, and limited‑edition appeal. The conversation then shifts to Magic: The Gathering as The Hobbit crossover set becomes one of the most unique releases of the year, prompting discussion about cross‑media collaborations and collector hype. Next, they explore Kotaku's report on Sony's secrecy around disc manufacturing, reacting to the “wall of silence” that makes homebrew disc creation nearly impossible — especially as PlayStation moves away from physical media entirely. The guys also break down Take‑Two CEO Strauss Zelnick's defense of Rockstar's decision to debut the GTA 6 extended look as a timed Netflix exclusive, discussing whether this strategy helps or hurts fans and how it fits into Rockstar's broader marketing push. To wrap up the episode, the Inflation Deflation Game of the Week features a review of Reel Fishing on PS1, as John and Ryan revisit the relaxing classic and evaluate its current market value. Find us on TheGameDeflators.com Twitter - www.twitter.com/GameDeflators Facebook - www.facebook.com/TheGameDeflators Instagram - www.instagram.com/thegamedeflators The views and opinions expressed on this channel are solely those of the author. The content within these recordings are property of their respective Designers, Writers, Creators, Owners, Organizations, Companies and Producers. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted. Permission for intro and outro music provided by Matthew Huffaker http://www.youtube.com/user/teknoaxe 2_25_18

Thaddeus Ladd has spent seventeen years at HRL as the theoretical anchor of its silicon spin qubit program — co-authoring the 2023 Nature paper that demonstrated universal logic with encoded spin qubits, and contributing to the 2026 QPU paper that integrated qubits, a cryo-CMOS controller, and a new superconducting ribbon cable into a single digitally controlled system. He is not a commentator on this acquisition; he is one of the people whose work made it happen.The conversation is recorded eleven days after IBM announced a definitive agreement to acquire HRL from Boeing and General Motors — a deal that has not yet closed. That timing makes this one of the few technically grounded, insider-adjacent conversations available about what IBM is actually buying, why the exchange-only spin qubit architecture is strategically distinctive, and what the combination of HRL's research culture with IBM's fabrication ambitions could produce. Listeners who follow quantum hardware, quantum computing strategy, or the evolution of industrial research labs will find this episode unusually substantive.What We Get IntoWhy the 2026 QPU paper is a systems story, not just a fidelity story — the qubit chip, the cryo-CMOS controller operating at four Kelvin, and the new superconducting ribbon cable are all part of one integrated QPU, and that framing is central to understanding what IBM acquired.What "exchange-only" actually means — why using only voltage-controlled exchange interactions (no microwaves, no local oscillators, no phase tracking during idle) is both a technical constraint and a significant engineering advantage for scaling.Why the jump from six dots to fifty-four dots happened so fast — and what was happening in HRL's fabrication program that wasn't being published.What EUV lithography has to do with spin qubit scaling — and why the connection between HRL's process and IBM's Anderon 300 mm quantum foundry is one of the clearest pieces of strategic logic in the acquisition announcement.How HRL's cryo-CMOS work could benefit IBM's superconducting program — and why the control-and-interconnect bottleneck is a shared problem across modalities, not a spin-qubit-specific one.The "chandelier" reframe — Thaddeus's argument that the cables, filters, and control electronics surrounding a superconducting qubit chip are not overhead; they are part of the QPU, and understanding that changes how you read the HRL acquisition.Which modality Thaddeus thinks will reach commercially useful scale first — and why he still believes spin qubits are the long-term answer, using an analogy to vacuum tubes and silicon microprocessors that is worth hearing in full.What the acquisition means for HRL as an institution — the context of lost program funding, the December 2025 Q2B meeting, and what it means for a defense-oriented industrial research lab to find a commercial path through IBM.Resources & LinksGuestThaddeus D. Ladd — Personal Website & Publications — Self-curated, annotated bibliography; the best single source for his research arc across spin qubits and quantum communication.Thaddeus Ladd — Hertz Foundation Profile — Biographical overview of his career and role at HRL.Thaddeus D. Ladd — Google Scholar — Full citation record.Papers & ArticlesA Digitally Controlled Silicon Quantum Processing Unit — arXiv (April 2026) — The QPU paper discussed at length in this episode: 54-dot device, cryo-CMOS controller at 4 K, superconducting ribbon cable, and error correction experiments — all working as one integrated system.Universal Logic with Encoded Spin Qubits in Silicon — Nature (2023) — The landmark result demonstrating universal logic with exchange-only encoded qubits; Ladd was co-author and lead theorist.Two-Dimensional Si Spin Qubit Arrays with Multilevel Interconnects — PRX Quantum (2025) — Scalable 2D spin-qubit arrays achieving greater than 99.9% single-qubit gate fidelity; the step between the 2023 and 2026 results.Silicon Encoded Spin Qubits Achieve Universality — HRL (2023) — HRL's public announcement of the Nature result; accessible summary for non-specialists.Semiconductor Spin Qubits: The Certainty of Progress — HRL (December 2025) — HRL's public framing of the platform's trajectory, published shortly before the Q2B meeting where Sebastian and Thaddeus first met.Acquisition & IBM StrategyIBM to Acquire HRL Laboratories — IBM Newsroom (July 23, 2026) — The definitive transaction announcement; names the full scope of what IBM says it is acquiring.IBM to Acquire HRL Laboratories — HRL Laboratories (July 23, 2026) — HRL's concise confirmation of the deal and the beginning of regulatory review.What Are Spin Qubits? — IBM Quantum (July 23, 2026) — IBM's technical explanation of HRL's Si/SiGe exchange-only qubits and the shared silicon fabrication argument.A Brief History of HRL Laboratories — IBM Research (July 23, 2026) — IBM's institutional framing of HRL, including its history with the laser, self-aligned-gate MOS fabrication, and the 2026 spin-qubit QPU.IBM and U.S. Department of Commerce Announce Anderon Quantum Foundry (May 21, 2026) — The 300 mm quantum foundry announcement that Thaddeus identifies as one of the clearest pieces of strategic logic behind the HRL acquisition.IBM Commits More Than $10 Billion to Quantum Computing (June 2, 2026) — Capital context for the acquisition: R&D, manufacturing scale-up, M&A, and ecosystem investment over five years.Tools & PlatformsspinQICK — GitHub — HRL's open-source FPGA-based spin-qubit control toolkit; a concrete artifact of HRL's approach to open tooling.HRL Launches Open-Source spinQICK — HRL (July 2025) — Announcement and context for the spinQICK release.HRL Quantum — Collection of HRL quantum research, talks, and news.Organizations

What if employees could access sensitive business applications from personal phones without storing company data on those devices? In this episode of Tech Talks Daily, I speak with Jared Shepard, CEO of Hypori, about virtual mobile infrastructure, BYOD security, employee privacy, zero trust, and the growing mobile threat created by AI. Jared's personal story deserves attention in its own right. He describes himself as a former homeless high school dropout who joined the Army, discovered an aptitude for IT, and applied what he learned to difficult technology problems in Iraq and Afghanistan. That experience gave him a firsthand understanding of what people working at the edge need from secure communications. The requirement that led to Hypori was unusually demanding. Users needed to obtain a phone from a local market, connect through a network assumed to be compromised, and access a protected enterprise environment without exposing sensitive information. Hypori's answer is virtual mobile infrastructure. According to the company, applications and enterprise data remain inside a protected cloud environment while the user receives a streamed visual experience. Sensitive data is not stored on the physical phone, tablet, or laptop. Jared explains why this differs from mobile device management. MDM attempts to secure, monitor, and control the endpoint. Hypori begins from the assumption that the endpoint may already be compromised. This can also protect employee privacy because the organization does not need visibility into the worker's personal device. We discuss how this approach could help government, defense, healthcare, banking, and smaller businesses that cannot maintain the same mobile security resources as a large enterprise. However, virtual infrastructure does not remove every responsibility. Organizations still need strong identity controls, protected cloud environments, reliable connectivity, policy enforcement, and careful vendor assessment. Jared also argues that AI is reducing the time between vulnerability discovery and exploitation. Security programs built around monthly patching may struggle when attack windows are measured in minutes. The conversation closes with leadership, resilience, and mentorship. Jared explains why hard work alone does not guarantee success and why valuable lessons can come from investors, generals, colleagues, friends, or the janitor who has spent 20 years observing how an organization works. Could virtual mobile infrastructure give employees secure access and personal privacy without forcing companies to control every device? Listen to the episode and share your thoughts.

Shadow Negotiators: How UN Organizations Shape the Rules of World Trade for Food Security (Stanford University Press, 2023) by Dr. Matias E. Margulis is the first book to demonstrate that United Nations (UN) organizations have intervened to influence the discourse, agenda, and outcomes of international trade lawmaking at the World Trade Organization (WTO). While UN organizations lack a seat at the bargaining table at the WTO, Dr. Margulis argues that these organizations have acted as "shadow negotiators" engaged in political actions intended to alter the trajectory and results of multilateral trade negotiations. He draws on analysis of one of the most contested issues in global trade politics, agricultural trade liberalization, to demonstrate interventions by four different UN organizations—the Food and Agriculture Organization (FAO), the World Food Programme (WFP), the Office of the High Commissioner for Human Rights (OHCHR), and the Special Rapporteur on the Right to Food (SRRTF). By identifying several novel intervention strategies used by UN actors to shape the rules of global trade, this book shows that UN organizations chose to intervene in trade lawmaking not out of competition with the WTO or ideological resistance to trade liberalization, but out of concerns that specific trade rules could have negative consequences for world food security—an outcome these organizations viewed as undermining their social purpose to reduce world hunger and protect the human right to food. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts.  Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Shadow Negotiators: How UN Organizations Shape the Rules of World Trade for Food Security (Stanford University Press, 2023) by Dr. Matias E. Margulis is the first book to demonstrate that United Nations (UN) organizations have intervened to influence the discourse, agenda, and outcomes of international trade lawmaking at the World Trade Organization (WTO). While UN organizations lack a seat at the bargaining table at the WTO, Dr. Margulis argues that these organizations have acted as "shadow negotiators" engaged in political actions intended to alter the trajectory and results of multilateral trade negotiations. He draws on analysis of one of the most contested issues in global trade politics, agricultural trade liberalization, to demonstrate interventions by four different UN organizations—the Food and Agriculture Organization (FAO), the World Food Programme (WFP), the Office of the High Commissioner for Human Rights (OHCHR), and the Special Rapporteur on the Right to Food (SRRTF). By identifying several novel intervention strategies used by UN actors to shape the rules of global trade, this book shows that UN organizations chose to intervene in trade lawmaking not out of competition with the WTO or ideological resistance to trade liberalization, but out of concerns that specific trade rules could have negative consequences for world food security—an outcome these organizations viewed as undermining their social purpose to reduce world hunger and protect the human right to food. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts.  Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/political-science

Shadow Negotiators: How UN Organizations Shape the Rules of World Trade for Food Security (Stanford University Press, 2023) by Dr. Matias E. Margulis is the first book to demonstrate that United Nations (UN) organizations have intervened to influence the discourse, agenda, and outcomes of international trade lawmaking at the World Trade Organization (WTO). While UN organizations lack a seat at the bargaining table at the WTO, Dr. Margulis argues that these organizations have acted as "shadow negotiators" engaged in political actions intended to alter the trajectory and results of multilateral trade negotiations. He draws on analysis of one of the most contested issues in global trade politics, agricultural trade liberalization, to demonstrate interventions by four different UN organizations—the Food and Agriculture Organization (FAO), the World Food Programme (WFP), the Office of the High Commissioner for Human Rights (OHCHR), and the Special Rapporteur on the Right to Food (SRRTF). By identifying several novel intervention strategies used by UN actors to shape the rules of global trade, this book shows that UN organizations chose to intervene in trade lawmaking not out of competition with the WTO or ideological resistance to trade liberalization, but out of concerns that specific trade rules could have negative consequences for world food security—an outcome these organizations viewed as undermining their social purpose to reduce world hunger and protect the human right to food. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts.  Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/world-affairs

A child who melts down, shuts down, or resists expectations may not be misbehaving. Their nervous system may simply be overwhelmed.Rebecca Greene welcomes Dr. Niki Elliott, clinical professor and director of the Center for Embodied Equity and Neurodiversity at the University of San Diego, for a powerful conversation about helping neurodiverse and marginalized children thrive.They discuss sensory differences within families, why children may mask all day and unravel at home, and how parents can become an anchored presence rather than escalating alongside their children. Dr. Elliott also explains why children need agency, dignity, and adults who recognize the needs behind their behavior.You Will Learn✓ Why neurodiverse children may melt down after masking all day.✓ How sensory differences can create conflict between parents and children.✓ Why parents must understand their own triggers and nervous systems.✓ How an anchored adult helps a child feel safe and regulate.✓ Why families need an informed and supportive community.Connect With Dr. Niki ElliottVisit https://nikielliott.com to learn more about Dr. Elliott, her programs, and Heart-Centered Connection: 7 Essential Skills for Helping Neurodiverse and Marginalized Children Thrive.Preorder the book through Amazon or Barnes & Noble. Organizations interested in book clubs or bulk purchases can visit https://www.porchlightbooks.com.Listen, follow, and share The Whinypaluza Podcast:https://podcasts.apple.com/us/podcast/the-whinypaluza-podcast/id1534167756

From shifting commodity markets and explosive data center growth to drone delivery and AI-enabled workplaces, supply chain leaders are navigating change from every direction. In this episode of The Buzz, powered by Toyota Automated Logistics, Scott Luton and Dr. Rod Thomas are joined by Hans Kremer, partner and co-founder of Inchange, to unpack the latest supply chain headlines and explore what professionals and organizations need to thrive in a rapidly evolving business environment. The discussion shifts to professional development, where Hans shares why companies need to stop training in silos and create more cross-functional learning experiences. The group also explores lifelong learning, the value of hands-on operational experience, and why AI should be viewed as a capability multiplier, not simply a tool for cutting costs or increasing efficiency. They close with powerful insights on leadership, trust, empathy, and creating environments where people can succeed. Key Takeaways: Successful change starts with the people doing the work. Find true advocates early, listen carefully to resistance, communicate the “why” repeatedly, and give teams the time and resources needed to implement change. Supply chain has become a strategic differentiator. Competition increasingly happens between entire supply chain ecosystems, not simply individual companies. Tomorrow's supply chain professionals need more than technical expertise. Strategic inquiry, discernment, judgment, adaptability, communication, and influence will become increasingly important as AI expands access to technical capabilities. Copper and other critical resources could become major constraints on AI and electrification growth. Data centers, infrastructure investment, geopolitics, tariffs, and limited natural resources are creating complex global supply challenges. Professional development needs to become cross-functional. Giving employees opportunities to experience sales, operations, supply chain, finance, and other perspectives can help break down silos and improve organizational performance. AI should make people more capable, not simply more efficient. Organizations that use AI only to automate existing tasks may miss its greater potential to enable employees to solve problems and perform work they could not previously do. Leadership is about enabling the success of others. Strong leaders remove obstacles, protect their teams, model the right behaviors, build mutual trust, and create an environment people want to follow. This episode brings together timely supply chain news with practical lessons on leadership, learning, technology, and organizational performance. Whether you're preparing your workforce for AI, navigating major market shifts, developing the next generation of supply chain talent, or simply trying to become a stronger leader, Hans, Rod, and Scott offer actionable perspectives you can put to work right away.   Additional Links and Resources: Toyota Automated Logistics: https://toyota-automated-logistics.com/ With That Said: https://bit.ly/WTS-8-August-2026 Leading Beyond The Next Disruption: https://bit.ly/Mourad-Tamoud-SE Rod's LinkedIn Post: https://bit.ly/The-Perfect-SC-Manager Han's LinkedIn Post: https://bit.ly/Hans-Music-Stories Copper jumps to its highest level ever. What the metal is telling us: https://cnb.cx/4cvTGv8 Congo Issues Immediate Copper and Cobalt Ban as Smelters Pay Miners for Feedstock: https://bit.ly/DRC-Bans-Some-Exports Caterpillar sales surpass $20B as data center generators take off: https://bit.ly/CAT-has-big-2Q2026 DoorDash Takes to the Sky With Its Own Drones: https://on.wsj.com/4ccxIx7 Inchainge: https://inchainge.com/   The Readiness Rules: https://now.supplychainnow.com/the-readiness-rules Connect with Hans on LinkedIn: https://www.linkedin.com/in/hanskremer/ Connect with Rod on LinkedIn: https://www.linkedin.com/in/rod-thomas-a409a41/ Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now   Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join   Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and Rod Thomas, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-copper-drone-delivery-future-supply-chain-leadership-1622  The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

I wanted to start this one off talking about Sydney Towle, a 26 year old TikToker who documented her stage four cholangiocarcinoma diagnosis with so much humor and honesty that it genuinely impacted me, even though I never knew her in real life. Her passing hit hard, and it brought back a lot of what I went through with my own testicular cancer diagnoses at 26 and again at 31. I talk about how isolating it is to get a cancer diagnosis as a young adult, how most of the research and attention goes to kids and older adults, and how organizations like First Descents helped me find my people when I needed them most.  Then I get into some actual eyeball stuff, because that's still what this show is for. I break down a fascinating case out of Ireland, the country's first ever transorbital neuroendoscopic surgery, where surgeons went through the eye socket to remove a meningioma pressing on the orbit. I get into how that surgery works, why the orbit is basically an obstacle course of tiny structures, and why neurosurgery always takes precedence when ophthalmology, ENT, and neurosurgery are all in the room together. I also can't resist going down a history rabbit hole on ice pick lobotomies, which were done through the eye socket, and I even throw in a random fact about the Bayeux Tapestry and a king who allegedly took an arrow straight to the eye. Takeaways: Young adult cancer patients often feel isolated because most cancer research and support resources target children or older adults. Organizations like First Descents and Stupid Cancer exist specifically to connect young adults facing cancer with a supportive community. Ireland's first transorbital neuroendoscopic surgery used the eye socket as a pathway to remove a brain tumor pressing on the orbit. Neurosurgery typically takes precedence in multidisciplinary trauma cases because saving a patient's life comes before preserving their vision. Ice pick lobotomies, performed through the eye socket, were still being done as recently as 1960. To Get Tickets to Wife & Death: You can visit Glaucomflecken.com/live  We want to hear YOUR stories (and medical puns)! Shoot us an email and say hi! knockknockhi@human-content.com Can't get enough of us? Shucks. You can support the show on Patreon for early episode access, exclusive bonus shows, livestream hangouts, and much more! –⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ http://www.patreon.com/glaucomflecken⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Also, be sure to check out the newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://glaucomflecken.com/glauc-to-me/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ If you are interested in buying a book from one of our guests, check them all out here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.amazon.com/shop/dr.glaucomflecken⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ If you want more information on models I use: Anatomy Warehouse provides for the best, crafting custom anatomical products, medical simulation kits and presentation models that create a lasting educational impact.  For more information go to Anatomy Warehouse DOT com. Link: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://anatomywarehouse.com/?aff=14⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Plus for 15% off use code: Glaucomflecken15 -- A friendly reminder from the G's and Tarsus: If you want to learn more about Demodex Blepharitis, making an appointment with your eye doctor for an eyelid exam can help you know for sure. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.EyelidCheck.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for more information.  Head to http://www.cozyearth.com and use my code KNOCKKNOCK for an exclusive 20% off. Produced by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Human Content⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Has enterprise AI finally reached the point where impressive demonstrations are no longer enough? In this episode of Tech Talks Daily, I speak with Bruce McMahon, Chief Product Officer at CallMiner, about what he describes as the industrialization of AI: the move from experimentation and excitement toward repeatable processes, measurable ROI, better customer experiences, and technology that can operate reliably at enterprise scale. Bruce explains why business leaders are increasingly asking a much simpler question about AI: how is this going to create value? Drawing on CallMiner's experience analyzing hundreds of thousands of hours of customer interactions every day, Bruce discusses how AI can surface operational inefficiencies and customer insights that were previously difficult to identify. The opportunity is not simply generating more data. Organizations need processes that get the right insight to the right person so something actually changes as a result. We also discuss how AI is changing workforce expectations. Bruce sees curiosity and adaptability becoming increasingly valuable, particularly among technical teams. As AI takes on more routine work, employees who question outputs, experiment with new approaches, and apply human judgment can become more valuable than those who rely solely on established technical knowledge. The economics of enterprise AI present another challenge. Foundation models, capabilities, and pricing continue to change rapidly, creating questions around vendor dependency and long-term costs. Bruce explains why companies may increasingly use a mixture of commercial, open-source, fine-tuned, self-hosted, and proprietary models rather than relying on one provider for everything. Governance becomes even more important as AI agents begin interacting directly with customers. We discuss red teaming, bias testing, compliance, data protection, monitoring, and why organizations need to decide which actions can be fully automated and which decisions must remain accountable to a human. Bruce also examines how AI is changing customer experience and the BPO industry. Rather than choosing between humans and AI agents, he sees value in designing systems where both can work together, with people handling interactions requiring judgment while AI manages high-volume and repetitive work. For CIOs, CTOs, COOs, customer experience leaders, and anyone responsible for enterprise AI strategy, this conversation provides a practical look at moving beyond AI pilots and turning the technology into a dependable part of business operations.  

Raveesh Dewan is the President and CEO of Joget Inc., a technology company that provides an open, AI-powered low-code platform for building, automating, and integrating enterprise applications. Under his leadership, Joget has continued to expand as a global enterprise platform used by Fortune 500 companies, government agencies, and organizations across more than 100 countries. Before joining Joget, Raveesh held executive roles at CareFirst BlueCross BlueShield, helping shape its business and technology roadmaps. His work centers on digital transformation, open innovation, and responsible enterprise AI adoption. In this episode… Organizations face a critical challenge: modernizing legacy systems without sacrificing speed, security, or flexibility. As AI transforms enterprise software development, how can businesses accelerate digital transformation while staying in control? For Raveesh Dewan, an engineer, open-source advocate, and enterprise technology leader, the answer lies in combining low-code development with AI while keeping organizations in control of their technology. He highlights that simply automating inefficient processes only creates faster inefficiencies, making process improvement just as important as automation. From helping a telecommunications company replace a legacy ERP system in under nine months to enabling a hospice to digitize patient records and improve patient care, he demonstrates how visual application development can solve complex business challenges. Raveesh also explains the rise of "vibe composition," the advantages of open-source platforms, and how reusable applications help organizations innovate more quickly without sacrificing governance or scalability. In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Raveesh Dewan, President and CEO of Joget Inc., to discuss building AI-powered enterprise application platforms. They explore how to avoid the pitfalls of automating broken processes, replace legacy ERP systems with low-code solutions, and use AI-driven visual app composition to accelerate innovation. 

Send us Fan MailMost ERP initiatives struggle not because of technology limitations but because of misalignment among business stakeholders, IT, and software vendors. Organizations often move too quickly into product demonstrations without establishing structured requirements, assuming the software will naturally adapt to their processes. This webinar explores how a well-designed ERP request for proposal (RFP) serves as a strategic cost-control tool rather than a procurement formality. By creating clear requirements, reducing ambiguity, and establishing a shared framework for evaluation, a disciplined RFP process helps organizations avoid costly implementation mistakes and make more informed ERP investment decisions.Video: https://www.elevatiq.com/events-and-webinars/erp-rfp-how-to-save-30-on-erp-selection-costs/Questions for Panelists?

Episode 5579: Left Wing Organizations Rally To Steal 2026; Is Spain Foreshadowing What Is To Come

Companies are spending billions on GPUs, data centers, foundation models, and AI infrastructure. But what happens when the network connecting all of it cannot keep up? In this episode of Tech Talks Daily, I welcome back Avi Freedman, co-founder and CEO of Kentik, five years after our previous conversation. Avi has been operating large-scale networks since the 1990s, including more than a decade at Akamai, and brings a rare combination of founder experience and hands-on knowledge of how the internet actually works. We discuss why network performance is becoming an important factor in determining the return companies receive from their AI investments. If organizations cannot move data efficiently to models or deliver inference reliably to users and applications, expensive compute infrastructure can sit waiting while performance suffers and costs increase. Avi explains what technology leaders should measure to determine whether their network is helping or hindering AI workloads. This includes establishing performance baselines, synthetic testing across cloud and AI providers, understanding dependencies across the digital supply chain, and using observability to identify what changed when performance deteriorates. The conversation also examines network intelligence and why collecting telemetry alone is not enough. Organizations need to connect network data with the applications and users affected, understand historical behavior, determine which problems matter, and give network teams enough context to act quickly. Agentic AI introduces another opportunity. Avi explains how AI agents can increasingly perform the work of experienced network engineers by monitoring baselines, investigating alerts, troubleshooting problems, and recommending actions. But fully autonomous networks remain some distance away. Most enterprises currently want humans deciding whether significant production changes should be made. That leads us into governance. As businesses give AI systems access to increasingly important infrastructure, credentials, permissions, guardrails, and oversight become major considerations. Avi warns about ungoverned AI systems gaining proxy access to corporate infrastructure and explains why companies need clear boundaries around what agents can see and do. We also revisit a lesson from decades of internet infrastructure: individual components will fail. Rather than attempting to create networks that never fail, businesses should design for resilience through redundancy, over-provisioning, monitoring, and architectures capable of continuing when something inevitably breaks. For founders, CIOs, CTOs, network engineers, and infrastructure leaders building around AI, Avi offers practical advice on observability, network resilience, autonomous operations, AI infrastructure, and knowing when networking expertise should be developed internally or brought in from elsewhere. And we finish somewhere unexpected: how CEOs can use AI to make better decisions by explicitly asking it to disagree with them. Avi explains why turning AI from a sycophantic assistant into an argumentative colleague can expose weaknesses in an idea, improve communication, and help leaders test their thinking. AI may be transforming software, compute, and business operations, but none of it works without connectivity. As AI becomes part of the operational backbone of the enterprise, understanding the network underneath it becomes increasingly difficult to ignore.

In our continuing look at organizations fighting for our rights in the US, we focus in on disability organizations, starting with the East coast.See omnystudio.com/listener for privacy information.

Humberto Briceño describes Venezuela as a state captured by a transnational alliance of criminal organizations, including colectivos (paramilitaries) and narco-traffickers. He criticizes the decision to leave "gangsters" like Delcy Rodríguez in power while attempting to rebuild democracy. Briceño argues that the judiciary and military must be entirely replaced, as they currently serve only as agents of the regime. Despite $13 billion in recent oil earnings, massive corruption has left the funds unaccounted for. He maintains that free elections, ideally by March 2027, are impossible without first dismantling the criminal infrastructure and placing the military under civil authority. Briceño praises the leadership of María Corina Machado and Edmundo González, noting the Venezuelan people are desperate for transformation after three decades of state-sponsored violence and economic collapse. (7)

Bárbara Fernández: Human-Agent Collaboration, Agentic AI, and the Rise of the Human Boss The future of work will not be won by humans who move faster. It will be shaped by humans who know how to orchestrate intelligence. In this episode of Scouting for Growth, Sabine VanderLinden sits down with Bárbara Fernández, Deputy Director of MAPFRE Open Innovation and Head of insur_space, to explore one of the defining leadership questions of the agentic AI era: what happens when humans stop doing every task and start directing systems of intelligence instead? As AI assistants evolve into autonomous collaborators, work is no longer simply about increasing productivity. It is about preserving judgment, accountability, and human agency while learning how to collaborate with increasingly capable machines. Together, Sabine and Bárbara examine where the line sits between augmentation and abdication, why convenience can quietly erode critical thinking, and how organizations must rethink trust, behavioral design and customer interaction as AI becomes embedded into everyday decision-making. They also explore what insurance looks like when protection becomes predictive, contextual, and continuously present. This conversation is essential listening for insurers, transformation leaders, AI strategists and executives preparing their organizations for the next era of human-agent collaboration. KEY TAKEAWAYS One of the most important lessons from this conversation is that the future of work is not about competing with AI but learning how to direct it responsibly. As intelligent agents become increasingly capable of reasoning, coordinating, and executing tasks, our value shifts from producing outputs ourselves to asking better questions, challenging assumptions, and exercising sound judgment. Critical thinking is becoming one of the most valuable leadership capabilities we can develop. Bárbara also reminded me that the greatest risk is not artificial intelligence itself but our willingness to stop questioning it. Humans naturally gravitate towards convenience, and AI makes it remarkably easy to accept recommendations without scrutiny. If we allow productivity to replace thoughtful decision-making, we risk automating poor judgment rather than improving it. Human oversight must remain an active discipline, not a passive checkpoint. Our discussion also highlighted how customer interaction will fundamentally change as AI agents begin acting on behalf of individuals. Behavioral science, user experience, and trust must evolve beyond designing for human interfaces alone. Organizations will increasingly need to design services that are understandable to both humans and intelligent agents while maintaining transparency and accountability throughout every interaction. Ultimately, this conversation reinforced that technology will not replace what makes us uniquely human. As intelligence becomes abundant and inexpensive, empathy, emotional understanding, curiosity, and ethical judgment become even more valuable. The leaders who thrive will be those who know when to rely on AI—and when human presence is irreplaceable. BEST MOMENTS "We need to really stop and think and evaluate what the machine is saying to us." – Bárbara Fernández  "We need to train critical thinking." – Bárbara Fernández  "If something is making your day easier—I don't know if it's better—but at least easier, you will adopt that." – Bárbara Fernández "The danger is not bad AI. The danger is passive humans." – Sabine VanderLinden  "We need to open our minds, be curious and play with it." – Bárbara Fernández  "You need to keep learning... because if you don't understand what's behind it, you can't challenge assumptions." – Bárbara Fernández  "You cannot design trust. You have to demonstrate it." – Bárbara Fernández  "Trust is something very fragile. It takes a lot of time to build and one second to lose." – Bárbara Fernández  "If we are predictive, we act before. It means insurance becomes a prevention service." – Bárbara Fernández  "When intelligence becomes abundant, presence becomes premium." – Sabine VanderLinden  "We really need to find the proper questions and ask difficult questions." – Bárbara Fernández  "Machines can simulate emotions, but they don't have feelings—and that's something uniquely human." – Bárbara Fernández    ABOUT THE GUEST Bárbara Fernández is Deputy Director of MAPFRE Open Innovation and Head of insur_space, MAPFRE's insurtech accelerator. She works at the intersection of strategy, innovation, behavioral science, and emerging technology, helping MAPFRE explore how new interaction models, AI assistants, and intelligent agents will reshape business, customer experience, and organizational design.   Her work focuses on how companies adapt to structural shifts in artificial intelligence, human-machine collaboration, decision-making systems, and the future of interaction. Through strategic foresight and behavioral science, Bárbara helps leaders understand not only how technology evolves, but how humans adopt, trust, challenge, and collaborate with it.   ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures

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