TurboTax Support and Product Videos

https://ttlc.intuit.com/ How to file a previous year’s tax return: You can use the TurboTax CD download software to pay per file a 2016, 2015, or 2014 income tax return. E-file isn't available for older returns. Watch this TurboTax Support video for step-by-step instructions on how to file a prior year's income tax return in TurboTax. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ How to file your income tax return with TurboTax Online: In this TurboTax Support video, we'll walk you through how to file your taxes with TurboTax Online from end-to-end. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ How to find your Employer Identification Number (EIN): Your Employer Identification Number (EIN) is the number that identifies your employer to the IRS. Without your EIN, you won’t be able to e-file. However, you'll still be able to file a paper return. To learn more about how to locate your EIN, check out this TurboTax Support video. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ Where's your income tax refund? Tracking your refund is easy with TurboTax! Simply sign in to TurboTax.com and check your e-file status. Once your tax return shows as accepted, you can start tracking your refund by visiting irs.gov/refunds. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ Entering your 1098 forms in TurboTax Online: IRS tax form 1098, without a letter (such as E, T, or C), is a mortgage interest statement. If you have a mortgage on your home, your lender should send you a Form 1098 by early February. To learn about entering your 1098 tax form in TurboTax Online, watch this helpful TurboTax Support video. For more answers to your questions, visit TurboTax.com/Support.

https://ttlc.intuit.com/ Entering your 1098E, 1098T, 1098C tax forms: For help entering your 1098-E, T and C income tax forms in TurboTax Online, watch this helpful video from TurboTax Support. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/. Preview your tax return online: Before you file, you can preview your taxes online. Just follow the simple steps in this helpful video from TurboTax Support. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/. Do you need to file a tax extension? When you file a tax extension, you have until October 15th to file your taxes, but you do not receive extra time to pay your taxes if you owe. Learn more about what to do if you need to file a tax extension in this helpful video from TurboTax Support. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ How to get a copy of your taxes from the IRS: If you'd like a copy of your tax return from the IRS, you have two options. You can request a free transcript or order an exact copy for $50. Watch this helpful TurboTax Support video for more information on obtaining a copy of your income tax return. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ Can’t e-file? Switch to file-by-mail: If you're unable to e-file your income tax return, you can switch to file-by-mail instead. Find out how to switch from e-filing to printing and mailing your taxes in TurboTax Online with this video demo from TurboTax Support. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ Entering income tax forms in TurboTax Online: It's simple to enter your IRS tax forms into TurboTax Online. Simply sign into your account, click the button to continue your taxes, and we'll walk you through your taxes to get all your info and forms. Watch this TurboTax Support video for more tips. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ What is the Health Insurance Marketplace Statement? The Health Insurance Marketplace statement is also known as IRS tax form 1095-A. If you purchased a health insurance plan through healthcare.gov or your state marketplace, you'll receive a 1095-A form. Watch this TurboTax Support video for more information on form 1095-A and how to enter it in TurboTax Online. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ TurboTax user ID and password recovery: If you forgot your TurboTax user ID or password, we’ll help you find it! Simply click: "I forgot my user ID or password” and we’ll take you to our account recovery tool. For more answers to your questions, visit TurboTax.com/Support

https://ttlc.intuit.com/ What happens if you can't pay your taxes by the tax deadline? If you are unable to pay your taxes by April 17th, don’t worry, you have a couple options. Even if you can’t pay all of you taxes you should file them or file an extension by April 17th to avoid a late filing penalty. If possible pay as much as you can by the deadline. That’ll help reduce any penalties and interest. For more helpful information on paying taxes, watch this helpful video guide from TurboTax Support. For more answers to your questions visit turbotax.com/support.

https://ttlc.intuit.com/ Importing your W2 in TurboTax Online: Many people can import their W-2 info into TurboTax from their employer. You can also use the TurboTax mobile app and your smartphone to snap a photo of your W-2 and import the information. Learn more about importing your W-2 into TurboTax with this helpful video from TurboTax Support. For more answers to your questions visit turbotax.com/support.

https://ttlc.intuit.com/ How to find your prior year’s AGI: The IRS uses your adjusted gross income, or AGI, from last year’s tax return to verify your identity when you e-file. When you file your taxes with the same TurboTax account you used last year, we’ll transfer your AGI automatically. Watch this TurboTax Support video for more helpful information on locating your past year's adjusted gross income. For more answers to your questions visit turbotax.com/support.

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What is self-employment income? If you're self-employed or had a side business or freelance job this year, learn about the different types of self-employment income you'll need to report on your taxes and how to file self-employment income taxes with this helpful TurboTax Support video.

What are self-employment taxes? Learn about filing Schedule SE and other self-employment tax filing tips in this helpful TurboTax Support video.

How do you switch from e-filing your tax return to filing by mail? Learn how to print your return if you can’t e-file with TurboTax Online. We'll show you step-by-step in this helpful TurboTax Support video.

Need to find your adjusted gross income (AGI) from last year? Learn how to find last year's AGI using TurboTax Online by watching this helpful TurboTax Support video.

Did you forget your TurboTax Online user ID or password? Learn how to log in to your TurboTax Online account if you’ve forgotten your user ID or password with this helpful video from the TurboTax Support team.

Learn how to preview your online income tax return before filing your taxes online with TurboTax. Follow these four simple steps.

TurboTax Support Did your TurboTax menu options disappear? To offer responsive and compatible menus for all the mobile and web platforms our customers may have, we have added what is commonly referred to as a "Hamburger" menu. This icon is simply three horizontal lines stacked vertically and is located in the upper left of the window. Watch this helpful video from TurboTax to see how it works.

TurboTax Support Learn how TurboTax helps you complete multi-state income tax returns in four easy steps: 1. Complete the Personal Info section and indicate what states you lived in and any other states where you earned income. 2. Finish the rest of the federal tax return. 3. Complete your non-resident state(s) first. 4. Complete the state you lived in on December 31st last.

TurboTax Support Learn the difference between the standard deduction and itemized tax deductions. If you enter a deduction in your income tax return and your refund amount does not change, it might be because you haven't yet passed the standard deduction amount. The standard deduction quoted in this video is for tax year 2013. TurboTax will automatically select the option which gives you the highest tax refund. Watch this helpful video from TurboTax for more information on standard vs itemized tax deductions.

TurboTax Support Watch this helpful video to learn how to enter your tax forms in TurboTax Online. We'll show you step-by-step how to search for a tax form and add it to your income tax return, such as a W-2 or a 1099-R.

TurboTax Support Learn how to enter your 1095-A tax form in TurboTax Online. We'll show you step-by-step to get your income taxes done right with this helpful video from TurboTax.

TurboTax Support Need to start your income tax return over? Learn how to clear your income tax return and start over in TurboTax Online. We'll show you step-by-step to get your taxes done right with this helpful video from TurboTax.

TurboTax Support Learn how and where to enter your 1098 tax forms (1098, 1098-E, 1098-T) in your income tax return using TurboTax Online. We'll show you step-by-step to get your taxes done right in this helpful video from TurboTax.

TurboTax Support/ Wondering when you'll get your tax refund? This tax tips video explains how you can check on your federal and state tax refunds with TurboTax Online.

TurboTax Support Congratulations on finishing your taxes! Learn what the IRS means when your income tax return has been "accepted" with this tax tips video from TurboTax.

TurboTax Support Learn how to find your IRS PIN or AGI (Adjusted Gross Income) using TurboTax Online in this helpful video from TurboTax.

TurboTax Support If you're unable to pay your taxes owed right away, watch this informative video from TurboTax to learn about various options available to you.

TurboTax Support Do you need a little more time to file your income taxes this year? Learn how to file a tax extension for your income tax return with TurboTax Online in this helpful video from TurboTax.

TurboTax Support Let’s explore the security measures TurboTax uses to keep your data safe and secure. Learn how to confirm your TurboTax Online account information by email, text, or by a different method with this helpful video.

TurboTax Support Learn how to find and enter your Employer Identification Number, also known as your EIN, in your income tax return with TurboTax tax software.

TurboTax Support If you can't e-file your income tax return and you don't have a printer, this helpful video shows you step-by-step how to print your income tax return using Adobe Reader and TurboTax Online.