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PODCAST EPISODE 39: Jean Tikram, beekeeper and business co-owner of Waitika Farm,Wairuku, Rakiraki, Fiji COVID-19 has sparked many questions about why we do the things we do. For some of us, this has meant reassessing some pretty big stuff in our lives, including our careers. With redundancies and a lack of certainty around employment for some, maybe this is the time to ask ourselves what we really want to be doing, and why. For Jean and Anil Tikram of Waitika Farm in Wairuku, Rakiraki, Fiji, the motivation for starting a bee farm was always heartfelt and from a place of positive change, as described in an interview for the Fiji Sun newspaper: “The motivation for starting a bee farm was initially to keep ourselves meaningfully occupied with something that could make a positive contribution to the environment as well as something that could perhaps have turned into a small business.” It is this remarkable positivity that makes me especially delighted to introduce you to Jean Tikram for episode 39 of the BEES WITH BEN beekeeping podcast. Waitika Farm is a honey farm in Wairuku, Rakiraki, Fiji, that is brimming with a magnificent array of aromatic herbs such as rosemary, thyme, oregano, mint, tarragon, basil varieties, and strawberries (loved by humans and bees alike!). As a business, the couple keep and maintain their own hives, harvest honey, as well as making bee-related goodies such as beeswax wraps, honey butter, lip balms, candles, among other products. And as Jean and her husband Anil's farm has grown, that positive impact has grown too, flourishing into profits for the couple and their business. “It was trial and error all the way at the beginning but the deeper we got involved the more interesting and rewarding it became! Bees are incredibly smart creatures and we are very privileged to be able to work with them,” Jean told the Fiji Sun. This positive approach was completely evident when I visited the couple and their farm last year, just before COVID hit, and it infiltrates the way the couple run their business and deal with the challenges that come with an unpredictable environment, a pandemic and the usual trials of running a small business. Tune in to hear Jean and I discuss daily life on Waitika Farm, the aggressive nature of bees in Fiji, what brought the couple to beekeeping, and some big challenges to their business (namely, Cyclone Winston) and how they were overcome. https://www.facebook.com/Waitika-Farm-Fiji-589613347735089
Catch up on the greatest in covers with Rich! This week's track listing: Track 1 All along the Watchtower - Afterhere (Bob Dylan 1967) TRACK 2 Hello – My Kullsvik (Adele 2015) for Martin. TRACK 3 We're the Pet Shop Boys - Pet Shop Boys (My Robot Friend 2002) For Jean. TRACK 4 Heart of Glass - Miley Cyrus (Blondie 1978) For Lee TRACK 5 Smooth Criminal - Alien Ant Farm (Michael Jackson 1988) For Zoe. TRACK 6 Nothing Compares 2 U - The Family (Prince 1985) TRACK 7 Nothing Compares 2 U - Sinéad O'Connor 1990 TRACK 8 You Only Live Twice - Soft Cell (Nancy Sinatra 1967) For Ian. TRACK 9 Walk on by – The Stranglers (Dionne Warwick 1964) For Steve E. TRACK 10 Mad World - Jasmine Thompson (Tears for Fears 1982) For Angie. TRACK 11 Me and my Shadow - Robbie Williams and Jonathan Wilkes (Jack Smith 1927) For Jak. TRACK 12 Viva Las Vegas - ZZ Top (Elvis Presley 1964) For DJ Tony Bates. TRACK 13 Time Warp - Jack Black and Tenacious D (The Rocky Horror Show 1975) For JJ. TRACK 14 I'm forever blowing bubbles - Dean Martin (Broadway musical The Passing Show of 1918) For West Ham fan, Tony Elvin. If you have any cover requests, send them to rich@solihullradio.com
The Italian-Haitian designer and the only Black member of Italy’s Camera della Moda speaks to BoF Editor-in-Chief about racism within the country’s fashion industry. LONDON, United Kingdom — For designer Stella Jean, enough is enough. “It’s time to turn the page” and demand fashion reform, she said. Last month, alongside Milan-based designer Edward Buchanan, Jean issued letters to Carlo Capasa, president of the Camera della Moda, and to the organisation’s 14 executive members in what Jean described as “an historical appeal to bring to the forefront for the first time in our history, the paradoxical taboo topic of racism in Italy… and also to support Black designers who are still invisible in the business of Italian fashion.” In the latest episode of The BoF Podcast, Jean sat down with BoF Founder and Editor-in-Chief Imran Amed to share her personal history growing up the daughter of a Haitian mother and Italian father, discuss the systemic racism within Italy’s fashion sector and focus on fostering change. The self-taught designer, whose clothes have been worn by the likes of Beyoncé, Rihanna and Zendaya, called out fashion giants for making “performative gestures of public support” regarding racism in America, while simultaneously “overlooking what is happening to the Black minority in their own country among its workforce.” During the virtual call with Amed, Jean shared that she had received a letter from Capasa regarding the creation of a new unit in the Italian fashion council to tackle racism within the sector. Jean hopes that this will transform her question “do Black lives matter in Italian fashion?’” into the statement “Black lives matter in Italian fashion.” In order to effect change, fashion leaders and executives must have an open discussion about what more can be done to boost diversity within their organisations, Jean said. While brands rushed to post black squares on social media, Jean urged leaders to first address the lack of diversity within their corporate structures. “[Brands] have long preached multiculturalism but have rarely applied such concepts beyond the media window… [and] in the spaces away from the spotlight where no one is watching,” she said. “[This is a] wound that we have ignored for far too long… If you don’t understand that awareness is the first step in solving the problem, this wound will never heal.” For Jean, who founded the sustainable development initiative Laboratorio delle Nazioni, growing up in the 1980s “and struggling [with] being so diverse from [her] fellow citizens has motivated [her] to find a way to show people not to be afraid of different cultures and colours, but instead to see them… as a chance to grow better and together.” Jean recognises fashion as a tool that can offer fair and equitable opportunities for people in low-income countries. When Jean creates a collection she meets and works with various artisans in countries like Peru, Haiti, Burkina Faso, Mali or Pakistan for example, researching and learning about the local indigenous skills to then create a textile or garment, combining the country’s traditional craftsmanship with Italian design. “The beauty of fashion is it has no borders,” Jean said. Related Articles:Op-Ed | Fashion Is Part of the Race ProblemOp-Ed | Inclusivity Demands More Than a ShowFashion's New Stella Watch and listen to more #BoFLIVE conversations here. To contact The Business of Fashion with comments, questions, or speaker ideas please e-mail podcast@businessoffashion.com. Sign up for BoF’s Daily Digest newsletter. Ready to become a BoF Professional? For a limited time, enjoy 25% discount on an annual membership, exclusively for podcast listeners. Simply, click here, select the Annual Package and use code PODCASTPRO at the checkout. For all sponsorship enquiries, it’s: advertising@businessoffashion.com.
This episode explores some ways that even pleasant surprises can upend your plans. James tells the story of how an unexpected package delivery necessitated a quick leveling up of skills. For Jean, the opportunity to be with her family at a safe distance led to a choice between the gathering and ending a personal project early.
For Jean and Jerry Thomas, organic farming came out of a love of gardening and an aversion to pesticides and the polluted world both of them grew up in around Los Angeles. Now, four decades later, they have handed a rich legacy to their children who are running Thomas Farms, a flower business that went through a long stage as an organic farm. In this podcast, they talk about how farming this way can help heal the planet and our own health. Air Date: January 14, 2018 on KSCO radio station AM1080
Welcome to Episode 16 of Mastermind.fm! This week our masterminds Jean and James delve into the topic of hiring and support. Look for this week’s conversation to revolve mostly around support, and then turn to hiring next week. You’ll find a brief overview below as always, but be sure to tune in for the full scoop! You won’t want to miss it! How Can We Offer Great Support for a WordPress Plugin or Business? James kicks things off by laying out his philosophy on support: instead of looking at support as the inevitable thing we have to do because we have a product, look at it as an opportunity to engage with your customers. The goal of support shouldn’t be to close a ticket or end one conversation so you can move on to another one, but to build trust and relationships. Jean addresses logistics. As a beginning business, how much of your small team’s time do you devote to support and development? You have to manage setting priorities and scaling as your company grows. What’s the factors to consider in managing this aspect of your growth? It’s a reality for almost everyone. The ‘passive income’ of a plugin that doesn’t need support is a reality to varying degrees, but it’s tantamount to chasing unicorns. You need to plan for support! How Can You Plan for Support? In a nutshell, target and address top issues for your customers proactively. Look for gaps in your product: specific problem areas that users struggle with. Address these proactively. Implement a series of steps/troubleshooting guide/faq inside the support form prior to submitting it. “Intelligent forms” so to speak. Team Structure Support can, in Jean’s words, “quickly take over your life”. How do you handle it within your team? For James and Ninja Forms, a key quality in a support team is to act as customer advocates. People that can show empathy and relate to the customer. Someone who can solve a problem for the customer and, when warranted, come back to the development team and suggest changes. They’re not just ‘question answerers’, but team members that are actively engaged in shaping the direction of product growth. They are support-first hires rather than developers that handle support too. For Jean, the nature of his team’s work require developers in the support role. That’s a common arrangement shared by other organizations like Delicious Brains and MailPoet. This brings a high degree of technical know-how to the support aspect of the business. Jean’s team uses a three-tiered system for support where tickets are delegated based on the nature of the individual ticket and which developers are best suited to address them. Find a Help Desk Solution Email or form support may work ok in the very early days, but both Jean and James strongly recommend adopting a help desk solution early. Even a homebrew support method is going to be overwhelmed quickly by your evolving needs. Don’t be afraid to research and experiment with different systems, but look into a professional solution early. Featured On The Show: WooCommerce Easy Digital Downloads HelpScout Desk.com Delicious Brains ZenDesk