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A denial, according to HealthInsurance.org, “is the refusal of an insurance company or carrier to honor a request by an individual, or his or her provider, to pay for healthcare services obtained from a healthcare professional." According to Becker’s & Conifer Health Solutions, “an estimated $262 billion of the $3 trillion in claims submitted by hospitals in 2016 were initially denied, representing an average of $4.9 million in potential losses per hospital, according to a 2017 study of more than 3 billion hospital transactions. In part one of a two-part series our hosts Jeff Johnson, Lisa Kirk and Hayden Reece discuss Large Balance Denials with Michael Jacobson who is the Director of Reimbursement and Recovery at Providence Health & Services, and Justin Murphy who is a Compliance Attorney of Professional Credit.
Do you ever let an important decision fall through the cracks? It seems like no amount of mental reminders can help you take the next step. In this episode, our hosts Jeff Johnson, Lisa Kirk, and Hayden Reece, who serves as an on-staff behavioral scientist at Professional Credit, discuss Behavioral Economist Richard Thayer's nudge theory and how practical applications can influence patient financial decision making.
In the premier episode of Self-Pay Stream, our hosts Jeff Johnson and Hayden Reece, join Professional Credit’s Lisa Kirk and Stephanie Rhoades, the Director of Revenue at Oregon Medical Group, to discuss the importance of using digital channels for financial engagement and the generational differences that may arise when transitioning to new forms of communication. Stephanie offers a healthcare provider’s take on the value of modernizing the patient billing experience while we examine using digital self-service tools in healthcare can improve financial outcomes.
Is It Time For An Emotional Detox?Aired Tuesday, 30 April 2019, 2:00 PM ETMost of us view a detox as a physical experience—a way to remove all the impurities acquired through daily living. What we don’t realize is that it’s not just our physical bodies that need to be cleansed in order to return to a healthy state. When we’re unable to process our emotions and they become toxic to ourselves and those around us, it’s time for an Emotional Detox. Listen in to learn the seven steps to a successful emotional detox today!About the Guest: Sherianna BoyleSherianna Boyle is the author of Emotional Detox and six other bestselling book titles. She has published over seventy-five articles and her work has been featured in Psychology Today, Mantra Yoga & Health, Mind Body Green and Yoga Journal Online.Her book, The Four Gifts of Anxiety, was endorsed by The National Association of Mental Health. Choosing Love was listed under the top 10 New Year “must reads” with Metro US 2016, while The Conscious Parenting Guide for Overcoming Childhood Anxiety found its way in the top 20 books sales in Barnes and Noble 2016.Sherianna has a Masters in Education as well as a Certificate of Advanced Graduate Study in School Psychology from the University of Massachusetts, Boston. She presently teaches for PESI® Behavioral and Mental Health Education for Professional Credit and is an adjunct Psychology Professor at Cape Cod Community College. She offers Emotional Detox retreats at Kripalu Health & Yoga center.Website: http://www.SheriannaBoyle.comFacebook: https://www.facebook.com/SheriannaBoyle/Twitter: https://twitter.com/SheriannaBoyleInstagram: https://www.instagram.com/sherianna.boyle/YouTube: https://www.youtube.com/channel/UCHUZOC9nlsSE-yAXmgzOo1g