Community Sense

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Join Carly and Mark on Community Sense as we talk with the world’s best community builders to get inspired and learn the strategies for building and sustaining a thriving B2B community. After every episode, you’ll walk away with actionable ideas for building a successful community rooted in impact, collaboration, and growth.

Mark Kilens


    • May 25, 2022 LATEST EPISODE
    • monthly NEW EPISODES
    • 35m AVG DURATION
    • 9 EPISODES


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    Latest episodes from Community Sense

    Building A Bridge With Community with Shana Summers at HubSpot

    Play Episode Listen Later May 25, 2022 40:10


    Shana shares how community can act as a bridge to foster connections between individuals and amplify the work that they do, how to engage leadership to get their buy in on your community strategy, and how to build inclusive programming and partnerships that celebrate the work of diverse professionals. Tune in to hear it all!

    Do Things That Don't Scale with Chris Anderson at Guru

    Play Episode Listen Later Apr 22, 2022 40:39


    Chris shares how their community has grown and evolved, why scalability shouldn't be a key concern when building a community, why communities need nurturing, and more! Tune in today to hear it all.

    Leveraging Established Communities with Zoë Hartsfield at Spekit

    Play Episode Listen Later Apr 7, 2022 37:19


    Zoë Hartsfield, currently Community Manager at Spekit, and formerly Community/Partner Manager at Dooly (at the time of our interview), understands the power of going to where the people are, rather than trying to attract folks to come to them. Zoë is a believer in the power of community to solve problems, and shares her tips on leveraging community to support the growth and development of your brand

    Designing a Community Strategy

    Play Episode Listen Later Mar 23, 2022 39:09


    As Director of Partnerships, Community, and Social Media at Chili Piper, Dan Cmejla helped increase the company's revenue by over 400% through the use of advanced community strategies, and he joins us today to share them. Key takeaways from our discussion are key questions to ask before starting a community, building a ‘community ecosystem' by aligning your community with other similar ones that surround brands in your niche, and how to encourage community members to advertise your brand without explicitly asking.

    The Power of Selflessness

    Play Episode Listen Later Mar 9, 2022 40:52


    Managing a community of millions of people is no small feat and requires a selfless and deeply customer-centric mentality. With that in mind, we're honored to be joined by the Senior Marketing Manager of Hubspot, Christina Garnett, who is an advocacy strategist and focuses on community building using audience intelligence and social listening to learn more about audiences.

    Building Member Journeys

    Play Episode Listen Later Feb 23, 2022 40:07


    Building a robust community is about more than the provision of resources and benefits. Companies need to think about how they can take members on a journey and deliver value at each step. This is a process that requires constant work and intentionality.

    The Art & Science of Community KPIs

    Play Episode Listen Later Feb 9, 2022 45:01


    For those of us building brand communities, KPIs are not always easy, but they are essential to checking your progress and sharing it back to your organization. To help us understand the art and science of community KPIs, today's guest is Colin Campbell, Head of Community at Outreach.

    Community is Collaborative

    Play Episode Listen Later Jan 26, 2022 35:36


    We talk to Erica about the diverse user base that forms the Atlassian community and the work she does to enable them to connect with each other and be involved in a two-way conversation with the company's internal teams. Erica speaks about the need for internal teams to be educated about the value of their company's community, for these internal teams to be actively involved in nurturing it, and for those in leadership positions to display their buy-in.

    Community Sense Sneak Peek with Carly & Mark

    Play Episode Listen Later Jan 10, 2022 4:14


    Welcome to the very first taste of The Community Sense Podcast, the show where we talk with the world's best community leaders to get inspired and learn the strategies for building a thriving community!

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