Podcasts about operations

On today's episode, Ryan Gross speaks during the Dental Success Summit about how AI, marketing, and operations must work together to help dental practices grow more effectively. Ryan explains that AI is not a magic fix, but a powerful tool that can help teams become more efficient, recognize patterns, and make better decisions when the right people and culture are already in place.  He breaks down the critical five-minute window when patients choose a dental office, why phone answer rates matter, and how missed calls can quietly cost practices thousands in lost production. Ryan also shares how practices can use data around marketing performance, hygiene production, case acceptance, and new patient blocks to ask better "what if" questions and make smarter operational decisions. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Rapid growth can look like success while quietly breaking the business underneath it. If sales outpace your ability to deliver, the damage can happen fast. In this episode of The Level Up Podcast, Paul Alex breaks down why hyper-growth becomes dangerous when infrastructure, cash flow, and fulfillment cannot keep up with demand. More revenue creates more pressure. More customers require more support. More volume demands stronger systems. If your backend is not ready, growth can destroy customer experience, burn out your team, and damage the reputation you worked so hard to build. In this episode, you'll learn: • Why rapid growth can overwhelm weak infrastructure• How cash flow and payroll pressure increase during expansion• Why controlling sales volume can protect fulfillment quality• How strategic pricing and stronger systems create sustainable growth The truth is simple: Scaling a broken system only creates a bigger problem. Control the pace. Strengthen the backend. Protect the customer experience. Use stronger margins to improve your systems before pushing for more volume. Revenue is the accelerator. Operations are the brakes. You need both if you want to grow without crashing. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Jon Paramore and Alisa Paramore introduce The Five Boxes. These are the five essential pillars every business must understand to grow, scale, and last: Marketing, Sales, Operations, Fulfillment, and Recruiting. This episode provides an overview of how these five areas work together, why weakness in any one box creates bottlenecks, and what you can expect from this series as they break down each pillar into practical strategies you can apply to your own business.

Welcome back to Brake Check! In this episode, Charles sits down with industry leaders to cut through the fluff, break down current market trends, and deliver real trucking talk. Michael Kroul (CEO of KTI) discusses navigating spot rates, building long-term carrier relationships, and the role of legal risk management and AI in modern freight brokerage. Tyler Johnston (GM of Operations at Mercer Transportation) breaks down the true cost of operating in 2026, the myth of the “Freight Super Cycle,” and why consistency outperforms chasing rates. ⁠Follow the Brake Check Podcast⁠ ⁠Other FreightWaves Shows⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Anthony Gallo shares his extensive experience in real estate, focusing on assisted living facilities, market insights in Florida, and strategies for successful investing and partnerships.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Vehicle deck operations are among the most familiar activities in the Ro-Ro and ferry environment. Trailers are marshalled, reversed, parked, trestled, lashed and released countless times each day across ports and terminals around the world. Precisely because these tasks are so familiar, risk tolerance can increase through over-familiarisation, where repeated exposure to a hazard without a negative outcome reduces the perception the associated risk The recent UK P&I Club “Lessons Learnt” animation, developed as part of the collaborative work between TT Club and UK P&I Club, provides a powerful reminder that routine operations can rapidly become high-consequence events when visibility, communication, supervision and segregation fail. 

The following article of the E-Commerce & Retail industry is: 'FIFA World Cup Logistics Legacy: Future Delivery Operations' by Ilan Epelbaum, CEO, Mail Boxes Etc. México. 

In this episode, Emily Moorhead, President of the Macomb Market at Henry Ford Health, shares how she is leading operational and workforce stabilization amid rapid growth and industry headwinds. She discusses financial sustainability, staff engagement, patient safety, and making disciplined decisions to support long-term access, trust, and community-centered care.

Technology transformation isn’t about AI, it’s about building the foundations that make AI possible. In this episode of Technovation, Peter High sits down with Michael Wisler, Senior Executive Vice President of Technology and Operations at M&T Bank, to explore how the bank spent nearly a decade rebuilding its engineering culture, reducing technical debt, modernizing its data foundation, and transforming technology into a strategic business capability. Wisler explains why changing organizational beliefs came before changing technology, how M&T dramatically improved engineering productivity and resiliency, why technology and operations now belong together, and how those investments positioned the bank to scale generative AI responsibly. Key discussion topics include: Building a technology-first culture Reducing technical debt and improving resiliency Developing enterprise engineering talent Creating technology hubs in Buffalo and Wilmington Preparing data foundations for AI Scaling generative AI responsibly Integrating technology and operations Cybersecurity and quantum readiness Whether you’re leading digital transformation, modernizing enterprise technology, or developing an AI strategy, this conversation offers practical lessons on why long-term competitive advantage begins with strong engineering foundations. This episode is presented by ElevenLabs — Bringing technology to life. Learn more at elevenlabs.io

In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome David Long, founder of David J. Long Coaching & Performance, creator of Pandemic of Positivity, and author of Step Zero, for an inspiring conversation about leadership, personal growth, accountability, and the mindset that separates great leaders from everyone else.David shares his incredible journey from addiction, homelessness, and recovery to becoming one of the automotive industry's most respected leadership coaches. He explains why lasting success doesn't begin with better processes or new technology—it starts with what happens before every decision: your mindset, your energy, your attitude, and your approach. Drawing from nearly four decades of personal growth and leadership experience, David reveals why "Step Zero" is the foundation for every successful leader.The conversation explores the importance of personal responsibility, self-awareness, positive influence, and building a culture where people thrive. David also shares the powerful life experiences that inspired Step Zero, the lessons he's learned coaching dealerships across the country, and why leadership is ultimately about helping others become the best version of themselves.We talk about:Why leadership starts before any process or strategyThe meaning behind "Step Zero"Why your mindset determines your resultsHow to own your energy, attitude, and approachThe power of accountability and self-awarenessWhy leaders must work on themselves firstHow recovery shaped David's leadership philosophyBuilding positive dealership cultures that lastWhy serving others creates lasting successDaily habits that help great leaders reset and growDavid also shares practical insights on developing stronger leaders, creating high-performing teams, building meaningful relationships, and why true leadership begins when you take responsibility for the person in the mirror.This is an inspiring conversation about leadership, personal transformation, dealership culture, accountability, mindset, and becoming the kind of leader people genuinely want to follow.BE THE 1ST TO KNOW. LIKE and FOLLOW HEREwww.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts:www.fixedopsmarketing.com/wtfJoin Managing Partner and Host Russell B. Hill and Co-Host Charity Dunning as they discuss life, automotive, and the human journey in What the Fixed Ops?!#podcast #automotive #fixedops #leadership #dealershipleadership #personaldevelopment #dealershipculture #accountability #growthmindset #automotiveindustry

This episode examines the covert tradecraft, safehouse networks, and state-sponsored safe havens that enabled Ilich Ramírez Sánchez to orchestrate high-profile international strikes throughout the 1970s and 80s. It details how counterterrorism units across multiple jurisdictions tracked his logistics, exploited lapses in his operational security, and navigated complex geopolitical intelligence-sharing channels to corner him. By breaking down the tactical mechanics of the 1975 OPEC siege and his eventual capture in Sudan, listeners gain rare insight into the evolution of modern covert interdiction and hostage-rescue strategy.

Advocacy groups urge FAA to reject a proposal that would allow large livestock operations and slaughterhouses to restrict drone flights over their facilities, and Senate Ag Democrats warn a proposed reorganization of USDA's Rural Development area could limit access to critical programs.

You cannot lead the future of the company while spending every day buried in operations. At some point, the founder has to stop managing everything. In this episode of The Level Up Podcast, Paul Alex breaks down why hiring a strong second-in-command can free the founder from daily management and create the operational stability required to scale. Visionaries are built to create, sell, and move fast. But companies scale through structure, accountability, and consistent execution. That is why the right operator can become one of the most valuable hires in the entire organization. In this episode, you'll learn: • Why founders eventually become a bottleneck in daily operations• How a strong operator can balance a visionary founder's weaknesses• Why the best second-in-command may have a completely different skill set than you• How delegation allows founders to focus on partnerships, capital, and expansion The truth is simple: You cannot navigate the future while constantly managing the present. Find the operator who thrives on structure. Give them ownership of the systems. Trust them to hold the team accountable. Free yourself to focus on the opportunities only you can pursue. When you hire the right second-in-command, you finally get to operate as the visionary. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Interview with Mike Sieb, President & Director of Getchell Gold Corp.Our previous interview: https://www.cruxinvestor.com/posts/getchell-gold-csegtch-low-cost-117000-oz-pa-with-105-year-life-of-mine-7731Recording date: 30th July 2026Getchell Gold Corp (CSE:GTCH) released a 2026 Preliminary Economic Assessment on its flagship Fondaway Canyon Gold Project in Nevada, marking the company's advancement toward a prefeasibility study. The PEA, prepared by SLR Consulting, is limited to the open-pit mineral resources in the project's Central Area.The updated 2026 Mineral Resource Estimate shows 999,000 ounces indicated (22.1 million tonnes at 1.40 g/t Au) and 1.812 million ounces inferred (45.6 million tonnes at 1.24 g/t Au) - a 21% global increase over the 2024 estimate, driven by a targeted ten-hole 2025 drill programme. Indicated resources grew 54% and inferred resources grew 8%. Mineralisation remains open for expansion along strike and dip across multiple sections of the roughly four-kilometre-long Fondaway Canyon gold corridor.The PEA contemplates a conventional open-pit mine feeding a 12,000 tonne-per-day mill - up from an earlier 8,000 tpd concept - over an initial 10.1-year mine life, producing 1.52 million ounces of gold (150,000 oz/year average) via a flotation concentrate sold to a third-party refinery. At a base-case gold price of $3,200/oz, which management describes as conservative relative to current spot, the project shows a pre-tax NPV8% of $1,004 million and after-tax NPV8% of $905 million, a pre-tax IRR of 58.8% (53.1% after-tax), and payback of 1.5 years pre-tax (2.0 years after-tax). Total initial capital cost is $265.3 million including a 20% contingency and life-of-mine cash costs are estimated at $1,740/oz.Despite these economics, Getchell's market capitalisation sits at roughly CA$46 million on 202.6 million shares outstanding. President Mike Sieb attributed a significant portion of that gap to an unresolved third-party claims dispute, in which an outside party has challenged Getchell's title to certain claims despite the company's position that its core claims have been valid and in good standing for 70-75 years, making it the senior claim holder. Management declined to discuss case specifics given ongoing litigation.To fund continued drilling and prefeasibility work - which will focus on converting inferred resources to indicated, along with metallurgical, hydrogeological, and geotechnical studies - management pointed to roughly 50.9 million in-the-money warrants (weighted average exercise price $0.19) that could deliver $2.5-10 million over the next 12 months, alongside 20% insider ownership on a partially diluted basis.Near-term catalysts include a Plan of Operations filing with the Bureau of Land Management targeted for year-end 2026, continued drill results, and progress toward a prefeasibility study expected within approximately two years. The company's low relative capital intensity gives it flexibility to either self-fund toward development or entertain a strategic partner.Learn more: https://cruxinvestor.com/companies/getchell-gold-corpSign up for Crux Investor: https://cruxinvestor.com

CapeTalk’s Sara-Jayne Makwala King is joined on Weekend Breakfast by Women For Change's Operations and Advocacy Manager, Merlize Jogiat. Weekend Breakfast with Sara-Jayne Makwala King is the weekend breakfast show on CapeTalk. This 3-hour morning programme is the perfect (and perky!) way to kickstart your weekend. Author and journalist Sara-Jayne Makwala-King spends 3 hours interviewing a variety of guests about all things cultural and entertaining. The team keeps an eye on weekend news stories, but the focus remains on relaxation and restoration. Favourites include the weekly wellness check-in on Saturdays at 7:35am and heartfelt chats during the Sunday 9am profile interview. Listen live on Primedia+ Saturdays and Sundays between 07:00 and 10:00am (SA Time) to Weekend Breakfast with Sara-Jayne Makwala-King broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/AgPbZi9 or find all the catch-up podcasts here https://buff.ly/j1EhEkZ Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Intelligence analyst and former law enforcement officer Michael Letts rejoins the program to share his assessment of what President Trump's recent speech was intended to signal. According to Letts, the speech marked the beginning of what he believes will be a series of operations aimed at confronting deeply entrenched criminal networks and corruption within government institutions. He explains why he believes these efforts are only the beginning of a much broader campaign.In today's discussion, Sarah and Michael examine the broader issues of government corruption, institutional accountability, and declining public trust. They explore what it could take to dismantle entrenched systems of corruption, restore confidence in public institutions, and rebuild organizations capable of effectively serving the American people. They also discuss the challenges involved in reforming large institutions and the long-term implications for the country.Whether you're interested in government accountability, public policy, national security, or current political developments, this conversation offers an engaging perspective on issues affecting today's political landscape.Learn more about Michael Letts and support his efforts to provide protective gear for frontline officers at https://InvestUSA.orgLinksSupport Sarah Westall by visiting SarahWestall.com/ShopSign up for the newsletter and see exclusives at SarahWestall.Substack.comSee the full extended episode at SarahWestall.Substack.com

If you enjoy this episode, we're sure you will enjoy more content like this on The Occult Rejects.  In fact, we have curated playlists on occult topics like grimoires, esoteric concepts and phenomena, occult history, analyzing true crime and cults with an occult lens, Para politics, and occultism in music. Whether you enjoy consuming your content visually or via audio, we've got you covered - and it will always be provided free of charge.  So, if you enjoy what we do and want to support our work of providing accessible, free content on various platforms, please consider making a donation to the links provided below.  Thank you and enjoy the episode!Links For The Occult Rejectshttps://linktr.ee/theoccultrejectsOccult Research Institutehttps://www.occultresearchinstitute.org/Substackhttps://substack.com/@theoccultrejects?r=7auau0&utm_campaign=profile&utm_medium=profile-pageCash Apphttps://cash.app/$theoccultrejectsVenmo@TheOccultRejectsBuy Me A Coffeebuymeacoffee.com/TheOccultRejectsPatreonhttps://www.patreon.com/TheOccultRejectsFull Episode BibliographyPrimary SourcesAeschylus. Eumenides. Used for the ancient tradition of succession at Delphi and the mythic movement from older powers to Apollo.Cicero. On Divination. Used for ancient discussion of divination and the tradition of Delphic inspiration connected with breath or exhalation.Herodotus. The Histories. Used for Croesus, the danger of ambiguous prophecy, the Athenian “wooden wall” oracle, Themistocles' interpretation, and Delphi's role in war and public decision-making.Homeric Hymn to Apollo. Used for Apollo's Delphic foundation myth, the serpent, the movement from sacred landscape to Apollonian institution, and the Cretan priests connected with Apollo's dolphin form.Pausanias. Description of Greece, Book 10. Used for later ancient traditions concerning Delphi, foundation myths, Gaia, Themis, Python, Apollo, sacred monuments, and the Delphic landscape.Pindar. Pythian Odes. Used for the Pythian Games, victory poetry, Apollo, prestige, and the transformation of athletic victory into sacred memory.Plutarch. Life of Lycurgus. Used for Lycurgus, the Great Rhetra, and the tradition of Spartan law receiving Delphic sanction.Plutarch. Moralia: “On the E at Delphi.” Used for the mysterious letter E at Apollo's temple and ancient philosophical interpretations of its meaning.Plutarch. Moralia: “The Oracles at Delphi No Longer Given in Verse.” Used for Delphic verse, the change in oracular style, and ancient reflection on why the Pythia no longer gave responses in meter.Plutarch. Moralia: “The Obsolescence of Oracles.” Used for Delphi in the Roman period, the decline of oracular centers, Plutarch's reflections on divine inspiration, and the tradition that Delphi once had multiple priestesses.Strabo. Geography. Used for ancient geographical description of Delphi and the tradition of the oracle's inspiration being connected with a breath or vapor rising from below.Official and Reference SourcesArchaeological Site of Delphi / Hellenic Ministry of Culture. “History of Delphi.” Used for Delphi's geography, Mycenaean background, Apollo's cult, Python, Cretan priests, the Amphictyony, sacred administration, Sacred Wars, Roman history, decline, and excavation.Archaeological Site of Delphi / Hellenic Ministry of Culture. “Mythological Versions of the Foundation of the Oracle.” Used for Gaia, Themis, Phoebe, Apollo, Python, Poseidon, the tripod, Athena Pronaia, the Thriae, and the dolphin/Cretan priest tradition.Archaeological Site of Delphi / Hellenic Ministry of Culture. “The Temple of Apollo.” Used for the sacred center of the sanctuary, the adyton, the temple's rebuilding history, and the architectural setting of the oracle.Archaeological Site of Delphi / Hellenic Ministry of Culture. “The Sphinx of the Naxians.” Used for the Naxian dedication, apotropaic symbolism, civic prestige, and the monument's role in the Sacred Way.Archaeological Site of Delphi / Hellenic Ministry of Culture. “The Treasury of the Siphnians.” Used for the Siphnian Treasury, its sculptural program, caryatids, wealth, painted decoration, and sacred display.Archaeological Site of Delphi / Hellenic Ministry of Culture. “Excavations.” Used for the Great Excavation, the village of Kastri, French archaeological work, and the modern recovery of Delphi.Encyclopaedia Britannica. “Delphic Oracle.” Used for the Pythia, Apollo's oracle, Delphi's high prestige, and the use of Apollo's sanction by lawmakers, colonists, and political leaders.Encyclopaedia Britannica. “Delphi.” Used for the general history and significance of Delphi as a sanctuary, oracle, and pan-Hellenic religious center.Encyclopaedia Britannica. “Python.” Used for Python as the serpent or dragon killed by Apollo at Delphi.Encyclopaedia Britannica. “Pythian Games.” Used for the games at Delphi, their musical and athletic character, their relationship to Apollo, and the laurel wreath.Encyclopaedia Britannica. “Hieromnemon.” Used for the Amphictyony, pylagorai, hieromnemones, treasury supervision, and administration of sacred affairs.UNESCO World Heritage Centre. “Archaeological Site of Delphi.” Used for Delphi's world heritage description, pan-Hellenic importance, sacred landscape, and historical significance.Modern ScholarshipChappell, Mike. “Delphi and the Homeric Hymn to Apollo.” The Classical Quarterly 56, no. 2, 2006. Used for the Homeric Hymn's Delphic foundation narrative and Apollo's Pythian identity.Fontenrose, Joseph. The Delphic Oracle: Its Responses and Operations with a Catalogue of Responses. Berkeley: University of California Press, 1978. Used as a major scholarly backbone for Delphic responses, authenticity problems, categories of consultation, and the operation of the oracle.Forrest, W. G. “The First Sacred War.” Bulletin de Correspondance Hellénique 80, 1956. Used for the First Sacred War, Krisa/Crisa, sacred access, and the political framing of Delphi's early pan-Hellenic importance.Fragkaki, Maria. “The Great Rhetra.” Rosetta 17, 2015. Used for the Great Rhetra as a Delphic oracle and the divine validation of Spartan political order.McInerney, Jeremy. “Parnassus, Delphi, and the Thyiades.” Greek, Roman, and Byzantine Studies 38, no. 3, 1997. Used for Dionysus, the Thyiades, Parnassus, mountain ecstasy, and the fact that Delphi's sacred landscape was not purely Apollonian.Piccardi, Luigi. “Active Faulting at Delphi, Greece: Seismotectonic Remarks and a Hypothesis for the Geological Environment of a Myth.” Geology 28, no. 7, 2000. Used for Delphi's faulted landscape and the modern geological debate around the oracle.de Boer, Jelle Z., John R. Hale, and Henry A. Spiller. “The Delphic Oracle: A Multidisciplinary Defense of the Gaseous Vent Theory.” Clinical Toxicology 40, no. 2, 2002. Used for the modern argument that gases, possibly including ethylene, may have contributed to the Pythia's altered state.Etiope, Giuseppe, et al. “The Geological Links of the Ancient Delphic Oracle.” Used for critique and reassessment of the geological and gaseous explanations of Delphic inspiration.Scott, Michael. Delphi: A History of the Center of the Ancient World. Princeton: Princeton University Press, 2014. Used for the broader historical arc of Delphi as sacred center, political institution, cultural symbol, and archaeological site.Strolonga, Polyxeni. “The Foundation of the Oracle at Delphi in the Homeric Hymn to Apollo.” Greek, Roman, and Byzantine Studies 51, 2011. Used for Apollo's foundation myth and the literary shaping of Delphi's origin story.Music, Inscriptions, and ArchaeologyFouilles de Delphes. École française d'Athènes. Used for the archaeological publication tradition connected with Delphi's excavation, architecture, inscriptions, sculpture, and sanctuary remains.The Delphic Hymns to Apollo. Used for Apollo's musical cult, sacred song, and the role of hymn, inscription, and performance at Delphi.Archaeological Museum of Delphi materials. Used for the Charioteer, Antinous, Kleobis and Biton, the Sphinx of the Naxians, the Siphnian Treasury, and other major finds from the sanctuary.Also want to remind people about the website, if you're into reading we have tons of information by multiple contributors, and we got t-shirts up on the site if you're interested. Fun fact, the art is all based on the eyeball. 

Anthropic Investigates Incident Where Claude Models Accessed Real-World Systems, the EU Implements Right to Repair Directive as of July 31, and Sony Secures Key Memory Supplies to Meet FY2026 Projections Despite Gaming Slump. MP3 Please SUBSCRIBE HERE for free or get DTNS shows ad-free. A special thanks to all our supporters–without you, none of thisContinue reading "Elon Musk Denies a WJS Report Claiming Tesla May Look to Divest China Operations Before a Potential SpaceX Merger – DTH"

Tim Baird (Vice President, AK9I) and James Overton (Operations/Business Development, AK9I) break down exactly how to become a detection dog handler—whether you're a veteran, civilian, or career changer. They discuss training programs, the GI Bill, dog selection, breed trends, and AK9I's school safety operations that have reduced violent incidents by 87% in Virginia schools.What We Cover:How to get into canine detection (veteran and civilian pathways)Using the GI Bill to fund your K9 training (the process is "incredibly easy")AK9I's nationally accredited trade school program (6, 8, 10, 12-week courses)Qualifications: 18+ years old, high school diploma (that's it)Do you need dog experience? No. Do you need military background? No.What disqualifies personal dogs (environmental soundness is #1)Dog selection on day one (and why "pretty" doesn't win)Breed trends: why floppy ears are now in high demand for schoolsPost-graduation employment: 80% placement rate for AK9I graduatesSummer gig opportunities: $40-50/hour + travel/hotel paid (FIFA, NFL, events)Single-purpose vs. dual-purpose dogs: which for your career goals?School safety operations: explosives, firearms, narcotics detectionReal impact statistics: 47% reduction in narcotics, 87% reduction in violent incidentsDeterrence vs. detection: what schools actually needCareer earnings and lifestyle (yes, you'll spend it all on your dog)Veterans finding post-military purpose through K9 workMixed-background classes: why civilian + military handlers learn best togetherProfessionalism and social media presence (industry expectations)How to stand out in a competitive job marketFor: Veterans seeking career transitions, civilians career-changing, school administrators, law enforcement, security professionals, anyone asking "how do I become a K9 handler?"Key Takeaway: You don't need a military or law enforcement background to become a detection dog handler. You need commitment, willingness to relocate/travel, and the right mindset. AK9I has trained hundreds through their nationally accredited program with an 80% post-graduation employment rate.Tim Baird: Vice President, AK9I; former Auburn University K9 program director; decades of canine detection experienceJames Overton: 8 years Army, Operations & Business Development at AK9I; 12+ years in canine detection; school safety program founder; passionate about veteran transitionCameron Ford: Naval Special Warfare K9 trainer, Ford K9 founder, detection dog consultantAK9I Background: Founded 2001, originally trained IDD (Improvised Explosive Device) detection dogs for U.S. Marine Corps. Now nationally accredited trade school specializing in civilian and veteran K9 handler training. Operating school safety programs across Virginia school districts.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Are your customers rolling up to the counter with their vehicles already "diagnosed" by ChatGPT or Gemini? More customers are turning to AI before they ever call your shop, using tools like ChatGPT and Gemini as the "WebMD" for their vehicles. They often arrive convinced they've identified the problem, making today's service advisor responsible for validating the customer's concerns while guiding the conversation back to proper testing and professional diagnostics. Brian Weeks, Jon Kloosterman, and Alex Littlewood join Carm Capriotto to explore how AI is reshaping customer expectations and why the shops that thrive will be the ones that combine technology with authentic human connection. What You'll Learn Why the "human premium" is becoming more valuable as AI-generated content grows.How to respond when customers arrive with AI-generated vehicle diagnoses.Why AI should automate administrative tasks, not customer relationships.How AI helps service advisors and technicians become more efficient.Strategies for adopting AI without overwhelming your team.Why AI can reinforce the value of professional diagnostics and repair expertise. As AI-generated content floods the internet, customers are finding it harder to separate facts from fiction. That uncertainty creates an opportunity for repair shops. AI can improve efficiency, but trust is still earned through knowledgeable people, thoughtful communication, and genuine relationships. The future belongs to shops that use AI to support the customer experience, not replace the human connection that builds lasting confidence. Jon Kloosterman, Director of Operations, WestSide Service, Zeeland, MI. Jon's previous episodes HERE Brian Weeks, ATC Auto Center, Augusta, GA. Listen to Brian's previous episodes HERE Alex Littlewood, Founder, ONRAMP Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomBuy Me a Coffee:https://www.buymeacoffee.com/carmSpecial episode collections:https://remarkableresults.biz/collections The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast...

Seth highlights the alarming rate at which people are being systematically misinformed, with at least half the population receiving false information. This has led to a situation where people are living in different realities, making it challenging to have a national conversation about critical issues. The speaker emphasizes the need for institutions like the media and courts to maintain their independence and serve as guardrails to protect an open society. We should always be watching out for the next Dr. Fauci, to prevent the abuse of trust that happened during the Coronavirus Pandemic with the former director of the National Institute of Allergy and Infectious Diseases (NIAID). The WNBA suspended the co-owner of The Seattle Storm after a public exchange with two teenage girls holding signs in favor of Indiana Fever guard Sophie Cunningham’s stance on transgender athletes in women’s sports at a recent matchup between the two teams. We're joined by Johnny Estes, Vice President of Operations, and Shannon Estes, President of CMI Gold & Silver. Emma Camp’s piece “Gen Z Isn’t Screwed” at The Wall Street Journal.See omnystudio.com/listener for privacy information.

Welcome to the fastest 45 minutes in freight! On this end-of-July edition of What the Truck?!?, hosts Malcolm Harris and Michael Vincent break down the latest industry headlines and sit down with top leaders in supply chain technology and fleet operations. In this episode: Headlines & Legal Dramas: A breakdown of the latest updates surrounding the Louisiana staged-accident scam and attorney Vanessa Motta's denied request for a new trial. Plus, a look at the fallout from high-profile broker liability cases and nuclear verdicts. Reinventing Freight with Tech & EVs: Sami Khan, Co-Founder and CEO of Novoia, joins the show to discuss how AI, electrification, and autonomous hub-and-spoke models are reshaping over-the-road freight. He shares real-world performance data on their Tesla Semis and explains how AI is freeing up dispatchers to focus on high-value tasks. Tackling the Technician Shortage: Matt Trapp, VP of Operations at Cox Fleet, stops by to talk about the real challenges facing fleet maintenance. Learn how Cox Fleet is recruiting the next generation of tech-savvy mechanics—including military veterans—and why leadership is the key to technician retention. ⁠Watch on YouTube⁠ ⁠Visit our sponsor - GNOSIS FREIGHT⁠ ⁠Subscribe to the WTT newsletter⁠ ⁠Apple Podcasts⁠ ⁠Spotify⁠ ⁠More FreightWaves Podcasts⁠ #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

Ever wondered if your greenhouse control system is actually helping—or if it's leaving you in the dark about your energy bills? I've been there, and that's exactly what we dig into in this episode.Joining me are Neda, CEO and co-founder of Microclimates, and Gretchen, Executive Director at the Greenhouse Lighting and Systems Engineering Consortium at Cornell, whose combined expertise covers everything from cutting-edge environmental controls to energy efficiency in controlled environment agriculture. Neda has an extensive background in developing technologies that empower growers with actionable data, while Gretchen brings years of research experience with leading universities and utility-backed initiatives in optimizing greenhouse lighting and automation.This episode unpacks the real-world findings from the CalNEX Project—a first-of-its-kind scientific study focused on the impact of smart environmental monitoring and controls in California greenhouses. We compare “smart” and “smarter” systems, revealing surprising industry gaps in environmental data collection, misunderstood overhead costs, and how simple steps can lead to significant energy savings and business sustainability.Beyond the results, we chat about practical steps for adopting automation without ripping out your current systems, new open-platform sensor trends, the reality (and future) of AI in controlled ag, and why a phased, data-driven approach will be key for small and large growers alike. If you're daunted by all the talk of sensors, integration, or AI, consider this the guide to understanding what actually matters—and what you can do today.Curious if you're missing an easy win in your farm's energy management, or want a reality check on all the AI hype? Tune in now and turn your environmental data into your biggest asset!Thanks to Our SponsorsCEA Summit East - https://indoor.ag/cea-summit-east-2025/Indoor AgCon - https://indoor.ag/Key Takeaways00:00 Discussing the CalNEX Project findings03:17 Smart Controls Project achievements07:52 Improving greenhouse energy efficiency10:34 Energy consumption misconceptions12:57 Diverse systems in cannabis farming19:10 Automating greenhouse light management22:22 Operational impacts in construction projects25:40 Consulting on greenhouse tech needs27:50 Discussing phased approach for innovations29:57 Phased approach to AI implementation35:51 Parental influence on IT security37:02 Adopting AI and Automation Tools41:17 Starting with basic crop monitoring43:32 Indoor farming control techniques46:39 Year of retrofits and opportunities49:46 Appreciating industry partnershipsTweetable Quotes"Our job is to complement what's already there. The projects Gretchen mentioned, every site had something different… Our job wasn't to go in and just say, rip everything out for this control study and start over because we want to collect the data. It was really to take a look at what do you currently have, how can we complement that with adding more environmental insight, environmental visibility to that operation, and is there a way that we can integrate what you currently have?" "I'd say the biggest surprise and biggest lesson was that they didn't have enough environmental visibility. A lot of these operations had maybe one temperature humidity sensor hanging in the middle of the room representing the entire greenhouse or a section of the greenhouse. Your control system is only as good as the information it's taking in, like the input, right?""If you don't have the thousands of data points, if you can't summarize the trends, if you can't make any recommendations and alerts, and you can't generate those reports based on the thousand data points, how is this AI going to actually get to know you?... First of all, we have to step back and say, are operators actually collecting data? We already said early on in this conversation they are, but they don't have enough environmental visibility, which means they actually are not collecting enough data."Resources MentionedWebsite - www.microclimates.comYouTube - https://www.youtube.com/@Microclimates-IncInstagram - https://www.instagram.com/microclimatesFacebook - https://www.facebook.com/microclimates.incLinkedIn - https://www.linkedin.com/company/microclimatesLinkedIn - https://www.linkedin.com/in/gschimelpfenig/Resource Innovation Institute - https://resourceinnovation.org/ Microclimates - https://microclimates.com/ Priva Control Systems - https://www.priva.com/Ritter Greenhouse Automation - https://rittergreenhouse.com/Connect With UsVFP LinkedIn - https://www.linkedin.com/company/verticalfarmingpodcastVFP Twitter - https://twitter.com/VerticalFarmPodVFP Instagram - https://www.instagram.com/direct/inbox/VFP Facebook - https://www.facebook.com/VerticalFarmPodSubscribe to our newsletters!AgTech Digest - https://agtechdigest.comThe Indoor Farmer - https://www.indoorverticalfarm.com/Horti-Gen Insights - https://www.hortigeninsights.com/

In this episode, Collin Schwartz shares his extensive experience in multifamily real estate, property management, and innovative approaches to scaling and operations. Discover practical insights on value-add strategies, property management, and leveraging AI tools for business growth.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Welcome to the fastest 45 minutes in freight! On this end-of-July edition of What the Truck?!?, hosts Malcolm Harris and Michael Vincent break down the latest industry headlines and sit down with top leaders in supply chain technology and fleet operations. In this episode: Headlines & Legal Dramas: A breakdown of the latest updates surrounding the Louisiana staged-accident scam and attorney Vanessa Motta's denied request for a new trial. Plus, a look at the fallout from high-profile broker liability cases and nuclear verdicts. Reinventing Freight with Tech & EVs: Sami Khan, Co-Founder and CEO of Novoia, joins the show to discuss how AI, electrification, and autonomous hub-and-spoke models are reshaping over-the-road freight. He shares real-world performance data on their Tesla Semis and explains how AI is freeing up dispatchers to focus on high-value tasks. Tackling the Technician Shortage: Matt Trapp, VP of Operations at Cox Fleet, stops by to talk about the real challenges facing fleet maintenance. Learn how Cox Fleet is recruiting the next generation of tech-savvy mechanics—including military veterans—and why leadership is the key to technician retention. Watch on YouTube Visit our sponsor - GNOSIS FREIGHT Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

Jackie sits down with CrossWinds Church's Director of Operations, Milder Lisondra, as they discuss all things Freisman Dairy and what it means to share and restore this land we call home.

HR professionals have a huge opportunity to shape how, why and when AI is used across their organisations.Because AI is not only changing technology. It is changing jobs, skills, teams, management and the way work gets done. And HR is uniquely placed to make sure those changes work for both the organisation and its people.In this episode of HR Coffee Time, Fay is joined by People Consultant Charlotte Goulding to explore how HR professionals can help shape successful AI adoption across their organisations.Charlotte explains why HR should not wait to be invited into conversations about AI and shares how her Five People Foundations Framework can help organisations put the right people foundations in place as work changes.Together, Fay and Charlotte explore what each of these foundations means in practice, including why traditional job descriptions may no longer be enough, why managers will become even more important and how performance, recognition and HR operations may need to evolve.Charlotte also explains how HR can help organisations make thoughtful decisions about AI while keeping people, trust and culture at the heart of them.In This Episode, You'll Learn:Why HR shouldn't wait to be invited into conversations about AIThe difference between “AI for HR” and “HR for AI”How the Five People Foundations work togetherWhy skills and capabilities could become more useful than job descriptionsHow managers can support people through AI-related changeHow performance, recognition and HR operations may need to adaptChapters[0:00] Introduction: Why HR must lead AI adoption[2:01] Welcome, Charlotte Goulding[2:24] HR for AI, not just AI for HR[4:41] From pandemic hero to recent criticism[6:31] How the Five Foundations framework came about[10:42] Overview: The Five People Foundations[11:35] Foundation 1: Identity[15:34] Example: Values in your AI hiring process[19:13] Foundation 2: Clarity[23:28] Applying skills-based roles in HR[26:31] OKRs and quarterly goal-setting[28:05] Foundation 3: Enablement[29:12] Managers: the most overlooked foundation[36:51] Foundation 4: Recognition[39:01] Rethinking career progression and rewards[40:42] Foundation 5: Operations[42:22] Mapping your most critical processes[43:38] Working with Charlotte[45:37] Book recommendations[47:05] Wrap-up and outroUseful LinksConnect with Fay on LinkedInLearn about Fay's Essential HR PlannerLearn about Fay's Inspiring HR Leadership ProgrammeComplete Charlotte's free Five People Foundations diagnostic.Visit Charlotte's website: The People ThreadConnect with Charlotte Goulding on LinkedInBooks Recommended in This EpisodeHR Disrupted by Lucy AdamsBuilt for People by Jessica ZwaanHelpful Episodes to Listen to NextEp 164: Becoming More Strategic as an HR Team: Three Ways OKRs Can HelpEp 166: The Biggest HR Strategy Mistake and How to Fix It, with Dean CorbettEp 172: How One Company Helped Employees Embrace AI, with Laura MaffucciEp 173: How to Build a Better Workplace Culture (So People Thrive at Work), with Aoife O'BrienEnjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.

In this episode of The Med-Tech Talent Lab, Mitch Robbins sits down with Paul Arrandell, Chief Quality and Regulatory Officer at Jabil, to explore what it takes to build a quality organization that goes far beyond compliance.With more than 30 years of leadership experience across medical devices, diagnostics, aerospace, and automotive, Paul shares how quality leaders can become true strategic business partners by driving trust, improving business performance, and creating a culture that scales across complex global organizations. Drawing on his experience leading quality and regulatory across more than 90 sites worldwide, he discusses the challenges of standardizing quality systems, integrating acquired businesses, developing future leaders, and building a culture where accountability and continuous improvement become part of everyday operations.The conversation also explores why quality should be viewed as a competitive advantage instead of a cost center, how organizations can identify and develop high-potential talent, and where artificial intelligence has the potential to transform quality systems, regulatory intelligence, and operational decision making.Whether you're a Quality, Regulatory, Operations, or executive leader, this episode offers practical insights on building resilient organizations, developing strong teams, and positioning quality as a driver of business success.In this episode, you'll learn:• Why quality should be viewed as a strategic business function, not just a compliance requirement• How to build and sustain a quality culture across global manufacturing sites• The leadership principles behind developing high-performing teams and future leaders• Why trust is one of the most valuable outcomes of an effective quality organization• Common mistakes companies make when trying to standardize quality systems• How to use metrics and data to improve business performance instead of simply reporting compliance• Where AI can help quality organizations become more proactive, efficient, and data-driven• Why experienced professionals will remain essential even as AI transforms the future of quality...and so much more!Paul Arrandell on LinkedIn:https://www.linkedin.com/in/paul-arrendell/Jabil on the web:www.jabil.com

Greg McKenzie, President and CEO of Silver Storm Mining (TSX.V: SVRS | OTCQB: SVRSF | FSE: SVR), joins us for an update on the La Parrilla Silver Mine in Mexico. Greg breaks down where operations currently stand following their first concentrate shipments, what the ramp-up schedule looks like heading into next year, and how their ongoing drill program fits into the broader plan. Key Discussion Points Operational Ramp-Up at La Parrilla: What it took to get the plant and mine back online and the timeline to hit steady-state production. Cost Structure and Cash Flow: Expected all-in sustaining costs (AISC), projected margins, and the path toward the target 3-million-ounce per year silver-equivalent run-rate. The 15,000-Meter Drill Strategy: Where the surface and underground rigs are focusing to replace mined ounces and test fresh targets across their land package. Offtake and Financial Support: How the multi-year deal with Samsung and backing from major shareholders like First Majestic and Eric Sprott help backstop operations.   Click here to listen to the introduction interview with Greg.    Click here to visit the Silver Storm Mining website to learn more about the Company   ----------------------- For more market commentary & interview summaries, subscribe to our Substacks:  The KE Report: https://kereport.substack.com/  Shad's resource market commentary: https://excelsiorprosperity.substack.com/   Investment Disclaimer: This content is for informational and educational purposes only and does not constitute investment advice, an offer, or a solicitation to buy or sell any security or investment product. Investing in equities, commodities, really everything involves risk, including the possible loss of principal. Do your own research and consult a licensed financial advisor before making any investment decisions. Guests and hosts may own shares in companies mentioned.

Dan's stepping away from the mic for a while. No return date yet. He explains what's behind the pause. Sponsor: wayfront.com/tmba Thanks to this week's sponsor Wayfront — the AI-ready operating system for productized agencies. One client portal. One team dashboard. All your data, AI-accessible. TMBA listeners get an extra free month on top of the trial at wayfront.com/tmba. Links: YourPodcast.net Business Resources Upcoming DC Events Remote First Recruiting

What must happen before a business can trust AI agents to detect and resolve operational problems without waiting for human intervention? In this episode of Tech Talks Daily, I speak with Josh Clay, Regional Vice President of Solution Engineering for Dynatrace in the UK, about autonomous operations, AI observability, fragmented telemetry, business outcomes, and the growing pressure to control token and data costs. Josh has spent much of his 11 years at Dynatrace discussing the road toward autonomous operations. The earliest version involved reducing the time organizations spent inside IT war rooms. He remembers calls with 30 or 40 people attempting to establish which team was responsible for an incident. He jokingly calls this the "mean time to innocence." Modern observability reduced many of those investigations from several hours to between 30 and 60 minutes. Agentic AI creates the possibility of going further by identifying a problem, understanding its cause, and resolving it before the customer experience is affected. That ambition also introduces risk. Josh cites Dynatrace research showing that 52% of respondents view security, privacy, and compliance concerns as barriers to AI adoption. He believes many organizations still lack full observability across their existing technology environments, making autonomous agents harder to supervise. Josh shares a warning from Alex Hibbert of Storia Group: AI can amplify existing technology problems. If telemetry is fragmented, data quality is poor, or teams cannot see how services depend on one another, adding autonomous agents may increase the speed and scale of the resulting failure. Trust therefore depends on visibility. Josh describes observability as a control plane for agentic AI because it can show what an agent is doing, why it made a decision, and what happened afterward. Defined guardrails and real time information can give leaders confidence without asking them to surrender control blindly. The adoption figures show how early this work remains. Josh says 50% of businesses have AI operating in limited production use cases, often performing one isolated task. Only 23% describe their deployments as connected across the wider organization. We discuss how observability has progressed beyond technical monitoring. An airport can measure whether technology changes improve e-gate availability and passenger processing times. A bank can examine whether application performance affects mortgage completion rates. These connections allow leaders to measure AI through business results rather than relying entirely on response times and infrastructure metrics. Reliable agents also need suitable data. Dynatrace says AI agents operating with deterministic data can work 12 times more accurately and three times faster while using two and a half times fewer tokens. These remain company findings, but they demonstrate why context and causality can affect cost as well as reliability. Fragmented telemetry creates another barrier. Logs may sit in one platform, front end monitoring in another, and metrics or traces somewhere else. Attempting to reconstruct every relationship for an AI agent can become expensive and difficult. Josh recommends bringing observability data into a connected environment where relationships between services, cloud resources, traces, metrics, and logs are already understood. He also warns against collecting information simply because it exists. Data hoarding increases ingestion costs and can introduce personal information into systems without a clear business need. The conversation then moves toward AI FinOps. Leaders want to know what agents cost, how many tokens they consume, and whether those costs produce a measurable return. Josh describes a Dynatrace proof of concept that identified potential annual savings just below £250,000 within one small environment. That example reinforces a recurring concern. Organizations are racing to place AI into production, then moving to the next project without reviewing whether the previous environment is appropriately sized or financially efficient. Josh hopes companies will develop a more pragmatic view of AI as another enterprise tool. That means establishing agreed methods for deployment, monitoring, cost management, incident response, and measuring business results. Could observability provide the confidence businesses need to move from isolated AI experiments toward autonomous operations? Listen to the episode and share your thoughts with me.

How can architecture leaders navigate economic uncertainty, build authentic brand voices, and transform practice operations through live connection and practical AI tools?In the Season 13 premiere of Practice Disrupted, host Evelyn Lee opens the season with a dynamic roundtable featuring Aya Schlachter and Nikita Morrell. Aya is the founder and CEO of MGS Global Group, the production partner behind more than 500 architecture firms worldwide, and host of the AI for Architects and Architect My Business podcasts. Nikita is an architecture messaging strategist and the founder of Dirt, a brand messaging agency for AEC tech and construction companies. Together, they discuss the state of the industry, why traditional practice models need a fresh approach, and why they co-founded Archicon, the "unboring business conference" landing in Melbourne, Australia.The discussion explores the pressing business challenges facing AEC firms today, from drying pipelines and economic uncertainty to standing out in a crowded market. Rather than relying on traditional formats, Aya and Nikita break down how Archicon flips the standard conference setup by using shorter 15-minute presentations, extended Q&A sessions, candid panels on firm failures and regrets, and a total ban on all-black dress codes. The trio also delves into the operational shifts necessary to build sustainable practices - emphasizing how clear systems, business model refinement, and operational efficiency give leaders the headspace needed to think strategically about their firm's future."You can be professional and have personality, and you can learn and have fun too. It doesn't have to be so serious." - Nikita MorrellLooking toward the future of practice, Evelyn, Aya, and Nikita tackle content creation, personal branding, and the practical implementation of AI. From leveraging dynamic tools like Notion and custom AI agents to guardrail email workflows and record repeatable tasks, they emphasize that technology should support human judgment rather than replace a unique brand voice. They also preview an upcoming masterclass collaboration between Evelyn and Nikita designed to give practitioners actionable, high-impact AI skills for positioning and practice growth.Guests:Nikita Morell is a messaging strategist who has spent over a decade helping architecture firms around the world articulate their value and win better projects. She is the co-founder of Archicon and founder of DIRT, and is widely known for her sharp, thought-provoking insights on branding and business in the AEC industry.Aya Garcia Shlachter is the Founder and CEO of MGS Global Group and co-founder of Archicon, with nearly two decades of experience helping architecture firms grow and scale. A recognized entrepreneur, AI thought leader, and podcast host, she empowers architects to build future-ready practices through strategy, technology, and leadership.This episode is especially for you if:✅ You want to explore new, "unboring" formats for business development, industry networking, and conferences like Archicon.✅ You are looking to overcome pipeline slowdowns and differentiate your practice through clear positioning and distinct brand messaging.✅ You want to streamline practice operations using systems like Notion, ClickUp, and CRMs to reduce mental load and gain strategic headspace.✅ You want to build authentic trust with potential clients by embracing content creation, personal storytelling, and human-centered marketing.✅ You are seeking practical, actionable ways to integrate AI, speech-to-text tools, and custom workflows into your firm without losing your unique practice voice.What have you done to take action lately? Share your reflections with us on social and join the conversation.

Malcom and Julie are live from the Westin in downtown Chattanooga at the Univar Solutions Carrier Kickoff Event. Key Segments & Highlights Rob McRae (VP of Transportation, Univar Solutions): Explains the strategy behind Univar's Carrier Kickoff and why investing in face-to-face relationships with carriers—especially in the specialized chemical and liquid bulk space—creates long-term reliability and market protection. Details what it takes to be awarded "Shipper of Choice," including driver engagement, internal talent recruitment, and maintaining disciplined, service-focused carrier scorecards. Brad Hadley (VP of National Accounts, Saia LTL Freight): Analyzes the industry shift of shipments moving from truckload to less-than-truckload (LTL) as truckload capacity tightens and rates rise.Highlights Saia's capital investments, terminal expansions, and their internal "Dock-to-Driver" training program designed to develop CDL drivers from within. Brian Riley (VP of National Account Sales, Arrive Logistics): Breaks down the "trilogy" relationship between shippers, carriers, and service providers. Discusses how shippers can navigate tightening capacity, handle lower-volume "tail" lanes, and adopt proactive contract adjustments to avoid volatile spot market pricing. Ben Caplenor (EVP of Operations, LRT Solutions): Shares insights on operational growth, prioritizing service and safety amidst industry headwinds, and how smaller carriers can leverage cost-effective technology to free up team bandwidth. Tyson Wimberly (SVP of Sales & Revenue Management, Covenant Logistics): Discusses Covenant's evolution into a full-service logistics organization, its focus on alternative fuel sustainability, and the critical importance of predictable scheduling and fair pay for professional truck drivers. ⁠⁠Follow the FreightWaves Today Podcast⁠⁠ ⁠⁠Other FreightWaves Shows⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us Fan MailThe panelists on this B Shifter Podcast include: Grady Valencis, Jeff Seaton, John Ceriello, Chad Christensen, Sean Gray, Michael McCarthy, Ian Bennett, Sean Decrane, and it is hosted by Chris Stewart and John Vance.We talk with a nationwide IAFF instructor cadre about how evidence-based fireground operations turn UL FSRI research into decisions you can make on your very next incident. We break down why live fire and psychomotor reps create buy-in, tighten tactics, and help firefighters stay aggressive while improving safety and victim outcomes. The discussion includes: • why the IAFF builds an evidence-based fireground operations program and how the cadre forms • what changed when Houston hosts the first train-the-trainer delivery • why “tell them, show them, let them explain it back” beats PDFs and videos • course options from awareness to operations to train the trainer • what a host site needs for live fire demonstrations and rotations • how to scale regionally so small departments can afford the training • how we adapt the class to local buildings, staffing, and common incident profiles • why command officers must be in the room to prevent tactical and strategic gaps • hands-on stations covering fire behavior, stream mechanics, thermal imaging, search methods, and fire attack • what surprised us most about veteran buy-in and the humility that drives culture change Learn more about the Evidence-Based Fireground Operations program here: https://www.iaff.org/fire-ground-operations/Learn about the IAFF Fire Ground Survival program here: https://www.iaff.org/fire-ground-survival/Order the 3rd Edition of Fire Command here: https://bshifter.myshopify.com/products/new-fire-command-3rd-editionFor Waldorf University Blue Card credit and discounts: https://www.waldorf.edu/blue-card/For free command and leadership support, check out bshifter.comSign up for the B Shifter Buckslip, our free weekly newsletter here: https://lp.constantcontactpages.com/su/fmgs92N/BuckslipShop B Shifter here: https://bshifter.myshopify.comShare this podcast with your friends, and don't forget to like and subscribe!Thank you for listening! 

Operational leadership isn't built in the boardroom. It's built through years of solving problems, understanding people, refining processes, and making decisions that strengthen every part of an organization. The most effective leaders rarely begin at the top. They build their perspective one role at a time, gaining firsthand knowledge of how operations, customer experience, technology, supply chains, and leadership intersect. That breadth of experience often becomes their greatest competitive advantage, especially during periods of uncertainty. Today's business environment demands exactly that kind of leadership. Organizations are navigating economic shifts, changing consumer expectations, workforce challenges, emerging technologies, and increasing competition. Navigating those complexities requires more than expertise in a single discipline. It requires leaders who understand how every function of the business contributes to long-term success. Operational leadership begins with that understanding. One of the biggest misconceptions about leadership is that executives eventually outgrow operations. In reality, the strongest leaders remain closely connected to the daily realities of their organizations. They understand the challenges facing employees, the needs of customers, and the pressures experienced by business owners and operators because they've often lived those experiences themselves. That perspective creates better decisions. Rather than making assumptions from behind a desk, operational leaders recognize how changes in one area affect every other part of the business. Marketing influences operations. Operations shape customer experience. Customer experience drives loyalty. Technology impacts efficiency. Every decision creates a ripple effect throughout the organization. As Jeff Hetsel puts it, "Great leaders don't just understand one department. They understand how every part of the business works together." That philosophy has become increasingly important as organizations continue adapting to rapid change. Few industries illustrate this better than the restaurant business. The COVID-19 pandemic challenged nearly every assumption about how restaurants operated. Dining rooms closed, customer expectations changed overnight, supply chains became unpredictable, and operators were forced to rethink nearly every aspect of their businesses. While every organization faced difficult decisions, the companies that emerged strongest shared several common characteristics. They communicated frequently, adapted quickly, stayed close to their customers, and maintained strong relationships with the people responsible for executing the business every day. Communication proved especially valuable. When uncertainty increases, information becomes leadership. Organizations that communicated consistently with franchisees, employees, suppliers, and customers were often able to make better decisions because everyone understood the challenges, priorities, and direction of the business. Transparency created trust, and trust created alignment. That principle extends far beyond franchising. Whether leading a small business or a global organization, communication remains one of the most effective operational tools available. People perform better when they understand not only what is changing, but why those changes matter. Operational leadership also requires the discipline to continually evaluate how technology supports the customer experience. Artificial intelligence, automation, digital ordering, customer relationship management systems, and advanced analytics are reshaping nearly every industry. Businesses that ignore these innovations risk falling behind. At the same time, technology should never become a substitute for genuine human connection. Instead, the most successful organizations use technology to remove friction. Automating repetitive tasks allows employees to focus on serving customers, solving problems, and building relationships. Rather than replacing people, technology should create more opportunities for meaningful interactions. This balance will likely define the next generation of business leadership. Consumers increasingly expect convenience, speed, and personalization. They also continue to value authenticity, trust, and personal service. Organizations capable of delivering both will create stronger customer loyalty and long-term competitive advantages. Continuous learning is another defining characteristic of operational leadership. Business landscapes evolve too quickly for leaders to rely solely on past experience. Markets shift. Competitors innovate. Customer preferences change. The leaders who continue growing are those who remain curious enough to keep learning. Books remain one of the simplest ways to develop that perspective. While digital content provides quick answers, books offer something different: depth, context, and thoughtful analysis. Many accomplished executives continue to make reading a priority because it exposes them to new ideas, leadership philosophies, and strategies that can be applied long before competitors recognize the opportunity. That mindset reflects another simple but powerful philosophy. "You have to earn your job every day." Leadership is never permanent. Every day presents new opportunities to improve processes, strengthen teams, create value, and serve customers more effectively. The strongest leaders understand that success yesterday guarantees nothing tomorrow. They remain students of their industry, constantly asking better questions and looking for smarter ways to operate. Perhaps the most overlooked aspect of operational leadership is service. Leadership is often associated with authority, decision-making, and accountability. Those responsibilities certainly matter. Yet the organizations that consistently outperform their competitors often embrace a different philosophy. They view leadership as service. Serving employees. Serving franchisees. Serving customers. Serving communities. That perspective influences every decision throughout the organization. As Hetsel explains, "Being great is anything you do in the service of others." It's a simple statement, yet it captures an essential truth about sustainable business growth. Organizations succeed when the people inside them succeed first. Strong leaders remove obstacles instead of creating them. They build systems that support consistency. They communicate with transparency. They embrace innovation without abandoning the human experience that customers value most. Operational leadership is not about knowing every answer. It's about understanding the business well enough to ask better questions. It's about remaining curious after decades of experience. It's about recognizing that growth depends on people just as much as processes. Most importantly, it's about never becoming disconnected from the customers, employees, and partners who make long-term success possible. Business will continue to evolve. Technology will continue advancing. Customer expectations will continue changing. The organizations best positioned for the future will be led by individuals who understand operations from the ground up, lead through service, embrace continuous learning, and never lose sight of the people behind every business decision. About Jeff Hetsel Jeff Hetsel is President of Cicis Pizza and JMC Restaurant Distribution, bringing nearly 40 years of restaurant and franchise leadership experience. A Certified Franchise Executive, Jeff began his career with Cicis in 1992 as a restaurant manager and has since served in leadership roles spanning operations, franchise development, real estate, construction, distribution, and executive management. His hands-on experience across virtually every aspect of the business has helped guide the brand through significant industry change while supporting franchisees, strengthening operations, and positioning Cicis for continued growth. About Ford Saeks Ford Saeks is a Business Growth Accelerator who has generated more than a billion dollars in sales worldwide by helping businesses attract loyal customers, increase visibility, and accelerate growth. As President and CEO of Prime Concepts Group, Inc., Ford has founded more than ten companies, authored eleven books, earned three U.S. patents, and advised organizations ranging from startups to Fortune 500 companies. A recognized expert in business growth, customer acquisition, leadership, franchising, marketing, and AI-driven business strategies, Ford helps business owners and leaders identify opportunities, improve performance, and achieve sustainable results. Learn more at ProfitRichResults.com and watch Fordify LIVE at Fordify.tv

Elaine Lynch, Head of Operations with the Association of Irish Local Government, discusses a spate of disturbing phone calls made to up to 70 female councillors nationwide.

Featured Guests Jeffrey Williams, Managing Director, Microsoft Global Insurance Advisory Practice Andy Welch, Product Architect, HSB Max Waddell, Head of Sales, Covenir Topics Discussed AI liability insurance Emerging AI risks and exposures Insurance coverage gaps Underwriting AI-related risks Insurance operations and automation MGA and carrier strategy AI adoption and employee enablement Claims and customer service transformation Future insurance technology trends The evolving relationship between people and AI Key Takeaways AI is creating new insurance coverage needs and exposures. Insurers are beginning to address AI-specific liability risks. Successful AI adoption requires employee education and engagement. AI should augment insurance professionals, not replace them. Insurance remains a relationship-driven industry. Organizations that thoughtfully integrate AI into workflows will gain a competitive advantage.   CIC Insurance Company Operations Want a deeper understanding of how insurance companies operate, make underwriting decisions, manage claims, and leverage technology? The CIC Insurance Company Operations course from the Risk & Insurance Education Alliance provides insurance professionals with a practical look inside carrier operations, business strategy, financial considerations, underwriting processes, and organizational decision-making. Explore CIC Insurance Company Operations and gain the knowledge needed to better understand the insurance companies you work with every day. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Hello everyone, and welcome back to another episode of Warehouse and Operations as a Career. I’m Marty, and as always, I appreciate you spending a little of your day with me.  Today I want to talk about something that’s been on my mind for quite a while. Over the past several months, I’ve spoken with warehouse associates, forklift operators, order selectors, recruiters, supervisors, and hiring managers from all over the country. I’ve listened to the concerns of people just entering our industry, and I’ve listened to leaders trying to build strong teams. You know what’s interesting? Both groups are asking almost the same question. The associate is asking, “How do I get ahead?” The employer is asking, “How do I keep good people?” I think those questions are really two sides of the same conversation.   Let’s start with a simple question. What do you think is the biggest concern for today’s warehouse associate? Most people immediately answer, “Money.” Yes, pay is important. We all work to provide for ourselves and our families. Inflation, groceries, rent, and fuel aren’t getting any cheaper. But after forty years in this industry, I’ve learned that money is rarely the real problem. I feel that people want to know if they’re building a future, or just collecting another paycheck. That’s an entirely different question.  When someone walks into a warehouse for the very first time, they’re usually thinking about today’s shift. Can I do the work? Will I like the people? Can I make it through orientation? Will I get enough hours? Those are all fair questions. But somewhere along the way, another question should replace those. In my humble opinion, we should be asking ourselves, “What does my career look like three years from now?” And unfortunately, many people never ask it. Instead, they work, they clock in, they clock out, and before they know it, three years have become ten. Nothing changed except the date on the calendar.  Here’s something I tell every young associate I meet. Your employer hired you to fill a position. Only you can build the career. The company can provide the opportunity. It can’t provide ambition. It can offer training but it can’t force someone to learn. It can post an opening for a Lead, Trainer, Dispatcher, Inventory Control, Safety Coordinator, Supervisor, or Manager but someone has to decide they’re ready to take those steps.  I hear people say all the time “They never give me a chance.” Of course sometimes that’s true. But sometimes we haven’t given ourselves one either. Have we volunteered to learn another department duties? Have we asked to operate another piece of equipment or a different production machine? Have we asked to learned what those inventory people actually do? Do we understand receiving, Shipping, Quality Control, Cycle counts, Warehouse Management Systems, Transportation, Planning, Customer Service? Every one of those skills makes you more valuable. And as we've learned, valuable employees don’t stay in the same position forever.  One of the biggest mistakes I see is confusing experience with growth. Someone says “I’ve been here five years.” Well that’s wonderful. But have you had five years of experience, or one year of experience repeated five times? Those aren’t the same thing. Growth happens when we’re learning something new. When we’re uncomfortable and challenged. When we’re solving problems instead of waiting for someone else to solve them.  Here's a big one, let’s talk about automation for just a minute. I hear it all the time. “Robots are taking our jobs.” Here’s my perspective. Automation doesn’t replace great employees. It can replace repetitive tasks. Someone still has to maintain the equipment. Program the systems. Analyze the inventory. Manage the workflow. Lead the team and interpret the data. Solve the problems technology can’t solve. The more skilled you become, the more valuable you become in an automated world. Technology should motivate us to learn more. Not scare us into standing still. Another thing I hear all the time is, I don't have time to learn things and online classes take so many hours, or my company wants us to stay over to learn something new. I always ask what are you doing that keeps you from having that time to invest in yourself? What did you watch on tv last Tuesday night and what was the plot of the program? lol. Just a thought. Now where was I. Ok, now let’s talk about something every supervisor notices. Dependability. If I asked ten warehouse managers who their most valuable employee is, almost every one of them would describe someone who shows up every day, on time, and ready to work. Not necessarily the fastest or the strongest. But dependable. And what have we said before? Dependability creates opportunity. Opportunity creates trust. And trust creates promotions. It really is that simple.  Here’s another lesson I learned years ago. Don’t wait for the title before acting like the leader. Lead from wherever you’re standing. Help the new employee. Pick up the trash nobody else noticed. Volunteer for the difficult assignment. Stay positive when everyone else is complaining. Ask questions. Share ideas respectfully. Those things, ladies and gentlemen, are leadership behaviors. And people notice them.  One thing I absolutely love about our industry is that careers are still earned. Think about that. There are very few industries where someone can begin unloading trucks, become a forklift operator, learn inventory, move into training, become a lead, a supervisor, a manager, a director, or a Vice President. I know that’s possible. Because I lived it. Nobody handed me those opportunities. Each one required another step up the ladder. And yes, sometimes those steps were uncomfortable. Sometimes they were exhausting. And many times I wondered if I was ready. But I climbed anyway.  Here’s something else to think about. Every certification you earn is another rung on that ladder. Your Powered Industrial Truck certification. First Aid, CPR, and AED. CRASE. STOP THE BLEED. OSHA training. Leadership classes. The Microsoft Excel and Word programs. Warehouse Management Systems. Inventory Control. Public speaking. Communication. Every one of those skills separates you from the crowd. Because when opportunity comes, preparation wins.  You know what rarely earns promotions? Complaining. Excuses. Drama. Blaming everyone else. Those things might get attention. But they don’t build careers. Solutions build careers. And Managers remember people who solve problems. They remember people who volunteer and there going to remember people who make everyone’s job easier.  Ok, we've been closing with a challenge for the week so here's this weeks. When you walk into work tomorrow don’t ask yourself “What do I have to do today?” Ask yourself “What can I learn today?” One question changes your schedule. The other changes your future. Anything counts. Maybe you ask to learn shipping paperwork, or you spend fifteen minutes talking with inventory control, or maybe you ask your supervisor why something is done a certain way. I think curiosity builds careers.  And here’s another challenge for us. Write down the job you want three years from now. Not tomorrow, but three years from now. Then ask yourself “What skills does that person have that I don’t have yet?” Now you have a roadmap. Our careers aren’t built by accident. They’re built intentionally. By us.  One skill. One lesson. One opportunity. One day at a time.  I’ll leave you with this. The career ladder in warehousing, Production, Transportation, Manufacturing and Distribution. It hasn’t disappeared. In fact, I’d argue it’s stronger than it’s ever been. Companies need leaders and trainers. They need technicians, safety professionals, dispatchers, machine operators, inventory specialists, and operations managers.  The opportunities are there. The ladder is standing exactly where it’s always been. The question is, are you still climbing, or did you stop on the first rung?  If today’s episode encouraged you, challenged you, or reminded you that your future is still being written, I’d appreciate it if you’d share it with a coworker, a friend, or someone who’s just getting started in our industry. Until next time, keep learning and improving, keep showing up every day. And remember. Your job may get you through today, but your commitment to learning is what builds tomorrow.  Everyone have a safe shift and I hope to see you back here in two weeks!

Comentamos las últimas novedades de la crisis migratoria desde Ceuta con Nicolás Castellano, el corresponsal Marc Ferrá e Ignacio Cembrero, periodista especializado en en información sobre el Magreb y Oriente Próximo. Hablamos con el psicólogo Daniel Blázquez sobre el miedo a viajar, y con Abel  Hernández,  Customer  Operations  Manager de  WeRoad en España, sobre la tendencia de viajar con desconocidos. Invitamos al periodista gastronómico Carlos Cano y al cocinero Pedro Sánchez, Premio Nacional de Gastronomía.

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Valeria Velázquez, Director of Customer Strategy at WorkHero and Co-Founder of Climate Champions to discuss what it really takes to grow and scale a successful HVAC business. Drawing from her experience helping transform an HVAC company from under $1 million to $5 million in revenue, Valeria shares practical lessons on business operations, leadership, marketing, customer retention, and building high-performing office teams. She also reflects on growing up in an HVAC family, the importance of community involvement, and why mastering the fundamentals is the key to sustainable growth. Valeria Velázquez is an HVAC business operations leader with extensive experience scaling residential HVAC companies through operational excellence, leadership, and process improvement. After helping grow an HVAC business from a small operation into a multi-million-dollar business, she has become a trusted voice on office management, customer experience, marketing systems, and helping contractors build businesses that can grow without sacrificing service quality.   Expect To Learn: - Why being a great technician doesn't automatically make you a great business owner. - How community involvement can become one of your strongest marketing strategies. - The systems every HVAC company needs before investing in paid marketing. - Why recurring maintenance agreements are essential for long-term growth. - How a strong office manager can transform an HVAC business. - The biggest lessons from scaling an HVAC company from $500K to $5M. - Practical advice for dispatchers, CSRs, and office staff looking to grow into leadership roles.   Timestamps: 00:00 – Introduction 01:24 – Why Small Business Owners Strengthen Their Communities 04:35 – Growing Up in an HVAC Family 07:42 – Scaling an HVAC Business from $500K to $5 Million 09:54 – Building Recurring Revenue with Service Agreements 14:27 – Why Great Office Managers Drive Business Growth. 15:36 – Where Growth Really Comes From 17:12 – The Marketing Strategies Every HVAC Contractor Needs 18:50 – Building a High-Performing Office Team 19:22 – Advice for Dispatchers and CSRs Who Want to Lead   Follow our Guest Valeria Velázquez: LinkedIn: https://www.linkedin.com/in/valeria-velazquez-6a00402b7/    Company LinkedIn: Climate Champions: https://www.linkedin.com/company/callthechampions/  WorkHero: https://www.linkedin.com/company/workherohvac/    Company Website:  Climate Champions: https://www.callthechampions.com/  WorkHero: https://www.workhero.pro/    Company Instagram: WorkHero: https://www.instagram.com/workhero__/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/  

Mitch Steele joins me from Abita Brewing to discuss his new position as Director of Operations, Non-Alcoholic (NA) beer brewing and his experience with hop derived products. You can find show notes and additional episodes on my blog here.

Send us Fan MailAutomotive manufacturers and suppliers are under growing pressure to improve speed, accuracy, and compliance while managing increasingly complex supply chains. Yet many organizations continue to rely on fragmented systems and manual processes that create delays, increase errors, and limit operational visibility. In this webinar, we explore how integrating Electronic Data Interchange (EDI) directly with ERP platforms such as Epicor ERP can automate order processing, reduce manual intervention, and improve data accuracy across the supply chain. Attendees will gain practical insights into how ERP-EDI integration accelerates order cycles, delivers greater real-time visibility, and establishes a scalable foundation for long-term digital transformation.Video: https://www.elevatiq.com/events-and-webinars/unlock-o-amp-funding-modernize-ontario-automotive-operations-with-edi-and-erp-alignment/Questions for Panelists?

“The hard part isn't going global. It's staying operational once you're there.” Senior Retail Analyst Lavina Suthenthiran unpacks the newest Global Lens report in a new podcast series exploring the forces reshaping global retail. Over the coming weeks, she dives deeper into the data, case studies, and market dynamics behind one central conclusion: cross-border growth has shifted from a demand problem to an execution problem. In this episode, Jeremy Goldman joins Lavina to explore the major themes behind that conclusion, and how leading brands are learning from costly mistakes as they build for global growth. DEMAND IS ARRIVING FASTER THAN BRANDS CAN OPERATIONALIZE FOR IT: Discovery has never been easier. Between social platforms and AI, brands can suddenly see demand in markets they never planned to enter. The challenge now is whether brands will be ready on the backend when that demand appears. - Supporting data: ESW research found that 71% of Gen Z discovers products on social media, but only 6% want to complete the purchase there, indicating that discovery and conversion now happen in different places. CAPABILITY GAPS ARE DRIVING CROSS-BORDER FAILURE: When demand comes, brands need to be prepared to deliver. The problem is, most aren't. Failure tends to stem from fulfillment, checkout, planning, and execution weaknesses rather than a lack of appetite. - Supporting data: 7 in 10 cross-border expansions fail, and 7 in 10 failures trace back to a capability gap, not market readiness. LOCALIZATION IS STRUCTURAL, NOT COSMETIC: Local knowledge has to be present before decisions are approved, not after problems emerge. Localization is not just translation or surface-level cultural adaptation. It must shape decision-making, assortment, channels, and service design. Without that local knowledge, brands risk appearing out of touch or missing their audience entirely. DESIGN A GLOBAL OPERATING MODEL, NOT A MARKET-BY-MARKET IMPROVISATION: Fragmented, market-by-market operations eventually collapse. Sustainable international growth requires clear rules on what remains standardized versus what flexes locally. - Supporting data: Skull Footwear used organic demand data across 90+ countries to focus DTC expansion in India, Brazil, and Indonesia, instead of spreading everywhere at once. Listen above to the full discussion, including real-world cautionary tales and success strategies from leaders who have mastered global execution.

What if operational excellence wasn't about cutting costs, but about unlocking your organization's true potential?In this episode of Making Risk Flow, Juan de Castro speaks with Ann Haugh, Group Chief Operations Officer at Axis Capital, about why operations should be viewed as a strategic growth engine rather than a cost center. Ann shares how Axis transformed its operating model to improve efficiency while scaling the business, the importance of building cross-functional talent, and how leaders can create alignment across technology, data, and underwriting. She also explores the role of AI in specialty insurance, explaining how automation can enhance employee experience, empower underwriters to make better decisions, and help organizations grow with greater speed, clarity, and resilience.Ann Haugh is Group Chief Operations Officer at Axis Capital and a global (re)insurance leader with more than 30 years of experience spanning strategy, underwriting, operations, and general management. She has led transformational programs, improved underwriting performance, driven profitable growth, and built high-performing teams worldwide, earning a reputation for inspirational leadership, innovation, and delivering lasting business impact.Fan Mail: Got a challenge digitizing your intake? Share it with us, and we'll unpack solutions from our experience at Cytora.To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes:The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

In this episode, Madelyn O'Farrell talks with Freight Hero Co-Founder and CEO, Andre Martins, about how his company uses AI-powered operations as a service to automate the highly manual world of freight brokerage. Andre explains the broker's cradle-to-grave responsibilities, why traditional software often fails in an exception-heavy, relationship-driven industry, and how Freight Hero instead “does the work” with an AI agent (Robin) plus a human-in-the-loop team. They discuss real-world results such as brokers growing revenue without adding headcount, surviving margin compression during the “Great Freight Recession,” and reallocating staff from low-value tracking tasks to higher-value sales and customer service. Andre also shares details on Freight Hero's recent seed round, their roadmap into billing and carrier sales, and his advice for brokers who are skeptical about adopting AI but need a low-friction way to modernize their operations. Highlights from their conversation include: Meet Andre Martins And Freight Hero Overview (0:29) Andre's Previous Startup And Path into Freight Brokerage (1:18) What Freight Brokers Actually Do Day to Day (3:27) Why Freight Hero Sells Outcomes, not Software (8:11) How Robin Learns And Operates Across 40,000+ Loads (13:19) Human-in-the-Loop Stories And Handling Driver Exceptions (17:23) Customer Results, Cost Pressure, And Great Freight Recession (18:31) Growing Revenue 80% With No New Headcount (21:53) Seed Round Announcement And Why Investors Bought In (22:12) Roadmap Beyond Track And Trace To Full Back Office (23:33) Vision For Brokerage Of the Future And Role Of Relationships (27:15) Lessons Learned And Advice For AI-Skeptical Brokers (28:01) Closing Thoughts And Episode Wrap-Up (30:56) Dynamo Ventures is a venture firm backing founders upgrading the physical economy. As intelligence moves into critical infrastructure and technology collides with physics, industry is entering a new era of transformation - the industrial renaissance. Born from the dirt and grit of supply chains and shaped by operations, not spreadsheets, Dynamo focuses on the complex realities of building in the real world. We invest in companies transforming infrastructure, manufacturing, logistics, transportation, and the systems that power global commerce. Dynamo works closely with founders who combine ambition with a bias to action, bringing a builder mindset to venture capital through deep operational insight, systematic pressure-testing and hands-on partnership. Our purpose is simple: to back the relentless shaping the industrial renaissance. Learn more at www.dynamo.vc Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today on The Drive with Paul Swann, Paul is joined by Devin Miller, Assistant Athletic Director of Ticket Sales and Operations at Marshall University, and Mark Martin, Sports Director at WCHS-TV and Marshall football radio color analyst.

Bill Culhane sits down with Danny Mays, Chief Procurement Officer for the Maryland Judiciary, overseeing a $760 million operating budget for a statewide court system. Danny holds five procurement certifications (CPPO, CPPB, NIGP-CPP, CPSM, CPSD) and has invested creativity, passion and years sharing what he knows with the profession.In this episode, Danny discusses technology procurement failure patterns, the gap between vendor demos and actual delivery, what it means for the future of procurement to be empowered rather than diminished. Danny and Bill share why NIGP Forum in Columbus this August is worth attending. Straightforward, experienced, and worth a listen.Rick Jennings closes down the episode with a Crazy Bids that really rocks!... and waters.Danny Mays on LinkedInMore on Danny Mays: Danny Mays is the Assistant State Court Administrator of Operations for the Maryland Judiciary, where he leads Procurement, Budget and Finance, Facilities, and Security Administration. He also serves as the Judiciary's Chief Procurement Officer, overseeing procurement strategy, contracts, grants, process improvement, and cross-functional operations for a statewide court system with a $760 million annual operating budget.A longtime public procurement practitioner, instructor, and advocate, Danny has built much of his career around helping procurement move beyond compliance and into leadership. He has served as President of the Maryland Public Purchasing Association, teaches for NIGP, serves as a consultant for public procurement agencies, and holds multiple procurement and supply management certifications, including CPPO, CPPB, NIGP-CPP, CPSM, and CPSD.Danny's work focuses on making procurement more practical, strategic, and people-centered, whether that means improving solicitation quality, navigating technology and AI-related risks, strengthening supplier relationships, or helping teams understand their value within the organization. Outside of procurement, he is a musician, public speaker, and professional wrestling ring announcer, which probably explains why he believes even the most technical public procurement conversation can use a little more energy.Nominations for the 3rd David and Beverly Nash Leadership Award are open. Go here or email bculhane@beaconbid.com.Powered by BidPrime and Beacon Bid.Watch on YouTube

JOIN US AT THE 2026 DUCKS UNLIMITED EXPO! July 31 - August 2 at the RENASANT CONVENTION CENTER in Memphis, TN Learn what's driving a new botulism outbreak in the Klamath Basin and what conservation partners are doing to help protect thousands of waterfowl. Host Dr. Mike Brasher is joined by Jeff McCreary, Ducks Unlimited's Director of Operations for the Western Region, and Dr. Dan Smith, DU waterfowl scientist, to discuss deteriorating habitat conditions in one of North America's most important waterfowl landscapes.After a winter of record-low snowpack and a spring that produced exceptional numbers of ducklings, water levels in the Klamath Basin are rapidly declining.  Those conditions have created an elevated risk of avian botulism, threatening young ducks and molting birds concentrated on the region's wetlands. Jeff and Dan explain how the outbreak developed, why the Klamath Basin remains critical to the Pacific Flyway, and how Ducks Unlimited and partners are working to bring additional water into the refuge system before conditions worsen. Topics CoveredWhy botulism outbreaks occur during drought conditionsThe connection between snowpack, water availability, and wetland healthHow more than 100,000 ducklings were produced despite current challengesWhat “flow-through” water management could mean for the Klamath BasinThe importance of Lower Klamath and Tule Lake refugesWhy collaboration is essential to solving long-term water issuesHow DU and partners are responding to current conditionsThe future of waterfowl habitat in the Pacific FlywayListen now: www.ducks.org/DUPodcastSend feedback: DUPodcast@ducks.orgSPONSORS:Bird Dog Whiskey and Cocktails:Whether you're winding down with your best friend, or celebrating with your favorite crew, Bird Dog brings award-winning flavor to every moment. Enjoy responsibly. CLICK HERE TO PROTECT THE DUCK FACTORY