Podcasts about operations

Isaac and Steven are at Circa Resort in Las Vegas to chat about its pro football contests happening this season...they are joined by Mike Palm, Vice President of Operations at Circa, and betting analyst Drew Dinsick...plus the Seahawks extend Leonard Williams, the impact of travel on the outcome of this season's Big Ten football season, and what are the micro signs of disrespect that get on your nerves?

John continues his conversation with Alice Sesay Pope about how AI is changing business, leadership, and entrepreneurship. Alice explains how Generative and Agentic AI can help entrepreneurs and small businesses work faster, save money, and grow without huge teams. They also talk about trust, guardrails, and how to wisely use AI. About Alice Sesay Pope: Alice Pope is a Fortune 100 Customer Experience and Operations executive who helps enterprise organizations transform CX into a measurable driver of revenue, retention, and loyalty — while modernizing cost-to-serve through digital enablement, automation, and Generative AI. She leads at the intersection of customer trust, operational excellence, and innovation — because the organizations that win at scale don't choose between efficiency and empathy. They build intelligent systems that deliver both. With more than 30 years of executive leadership in complex, global environments, Alice has led large-scale transformations that connect the full CX ecosystem — product, engineering, analytics, care, and field operations — turning customer insight into sustained business performance. Listen to this episode to learn more: [00:00] - How The Trust Algorithm can help entrepreneurs [04:17] - Being a conduit [06:03] - What leaders should think about before implementing Agentic AI [08:00] - Every business starts with people [09:15] - What does it take to be a great leader in the AI age? [12:22] - Utilizing AI from day one when starting a new business [17:10] - How Alice's faith impacts her business [19:33] - Alice's definition of success [20:07] - The most valuable skill sets in the AI era [22:35] - Traits of a great leader [23:23] - #1 daily habit [24:23] - The legacy Alice wants to leave behind [26:11] - Book recommendations [28:17] - How Alice invests in her marriage [29:34] - Circle 10 and why this program is important to her [32:31] - Best way to connect with Alice [35:18] - Wrap-up NOTABLE QUOTES: "Don't take everything that a Generative AI gives you as gospel. Still inspect, still conduct your audit." "Life and business are all about relationships. There's nothing before that. There's nothing after that." "Every business is a problem solver of some kind." "Success is utilizing your God-given talents to make the world a better place. So, when you go to bed at night, you feel good about what you do." "You can have an advisor, or a coach, Generative AI. But there's nothing more powerful than a real person who could be a coach, who can exchange an idea with you, who can feel your pain when you've had a failure, and help you say, 'Get back up again,' and encourage you." "There will be people who embrace the tools that will build wealth in ways that we've never seen before … but, at the same time, there are people that will be too scared of it … and it will widen the wealth gap." "Don't just launch a generative AI solution just to be launching it … Start with your customer. What can you solve for your customer faster? Will it reduce customer effort? Will it increase loyalty?" "There's something that's still powerful about a human connection and I hope our world doesn't lose that." BOOK MENTIONED: Good to Great: Why Some Companies Make the Leap ... and Others Don't by James C. Collins (https://a.co/d/0aXgmwDX) USEFUL LINKS: https://alicesesaypope.com/ https://www.linkedin.com/in/alicesesaypope/ https://www.instagram.com/alicesesaypope/ https://x.com/Alicesesaypope https://www.youtube.com/@alicesesaypope The Trust Algorithm: How Leaders Build Trust with Generative AI - https://a.co/d/0aKOKLBw Transformation From The Inside Out - https://a.co/d/0esUYdS0 CONNECT WITH JOHN Website - https://iamjohnhulen.com    LinkedIn - https://www.linkedin.com/in/johnhulen Instagram - https://www.instagram.com/johnhulen    Facebook - https://www.facebook.com/johnhulen    X - https://x.com/johnhulen    YouTube - https://www.youtube.com/@iamjohnhulen    EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/ 

You can find early and ad-free episodes, production scripts, commentary tracks, blooper reels, livestreams with the creators, and much more, at The Penumbra Podcast: SPECIAL EDITION.Can't Tear My Eyes From You, Chapter 24: Say Yes.Jedediah does some convincing.Cast:Tooky Kavanagh as The Algorithm and KaliMelody Perera as Anouk KalharaAlexander Stravinski as The Host and the Organitech Sperm DonorHarley Takagi Kaner as the Organitech Sperm FairyKevin Vibert as Mortimer the Normal Halloween Decoration(Trigger warnings can be found at the bottom of this episode description and at the end of the transcript.)-------You can find all of our transcripts here. Transcripts will come out along with the public release of the episode and include all required SFX attributions.On staff at the Penumbra:Ginny D'Angelo -- Head of OperationsMelissa DeJesus -- Script editing teamHarley Takagi Kaner -- Co-creator, Head of Episode Development, Director, Sound designerGrahame Turner -- Script editing teamKevin Vibert -- Co-creator, Head of Operations, Lead writerRyan Vibert -- Composer and performer of original musicJeff Wright -- Graphic designer--------TRIGGER WARNINGS:Sudden loud noisesViolence and threats of violenceOccult activityBodily mutilation, severing of body parts, “body horror”References to deathSexual coercionSexual activity and masturbationMedical experimentation and abuseSpecific discussion of climate changeAbuse of authorityDeception and gaslightingReferences to stalkingPlease consider supporting our ability to continue making this show! We're independent and rely on your funding to buy the time and talent to write, direct, compose, product, act, and so much more for this show. You can find us at:thepenumbrapodcast.supercast.comor patreon.com/thepenumbrapodcast Hosted on Acast. See acast.com/privacy for more information.

Isaac and Steven are in Las Vegas at Circa Resort to chat about its pro football contests happening this season...plus Mike Palm, Vice President of Operations at Circa, joins the show to discuss the growth of sports betting.

How can high-stakes surgical cases be optimized for teaching while ensuring patient safety and trainee growth? On this episode of BackTable Urology, Dr. Ruchika Talwar interviews Dr. Kelvin Moses about intentional strategies for surgical education, especially during complex urologic oncology operations. They discuss workflows that prioritize preoperative planning, structured debriefs, and progressive autonomy for trainees, as well as the importance of psychological safety and open communication with patients and families. --- Get the BackTable apphttps://www.backtable.com/app --- Timestamps 00:00 - Introduction02:19 - Teaching In High Stakes Cases07:57 - Rethinking See One, Do One, Teach One10:24 - Assessing Trainee Readiness14:29 - Preop Preparation 16:06 - Teaching Cues in the OR 17:42 - Tips for Trainees21:40 - Intentional Teaching24:02 - Teaching Rare and Complex Cases26:40 - Anticipating Complications and Debrief After Disaster33:09 - Psychological Safety In the OR37:41 - Reflections on Past, Current, and Future Training Models43:56 - Patients And Trainees46:51 - Takeways --- More about this episode The conversation explores practical intraoperative teaching cues, tips for trainees such as visualization, recording cases, and repetition, and methods for relating rare cases to more common procedures. Dr. Moses reflects on the strengths and challenges of past, present, and future training models, including the debate over whether surgical education has gone “too soft.” The episode emphasizes the value of mentorship, transparency with patients, and the need to continually adapt surgical training for the next generation. --- BackTable Urology is the go-to podcast for urologists, urologic oncologists, and urogynecologists. Download the free BackTable app to get early access to new episodes, cases, and courses curated by physicians in your specialty. ► https://www.backtable.com/app

Are you tired of drowning in back-office busywork and wondering how AI can actually improve your freight operations without overcomplicating your daily workflows? Today, let's discuss the reality of freight automation with my guest, Alex Reed of Overroute, as we talk about how true AI in transportation is built not to replace but to empower people!  We get real about utilizing robotic process automation to 10x your output, strip the emotion out of your operational decisions, and meet your customers exactly where they are.  Whether you are a small brokerage or a massive enterprise, leveraging the right freight tech and supply chain automation tools is about simplifying the mundane so your team can focus on what actually drives revenue in this highly competitive trucking market.  If you want to stop over-engineering your business and start implementing tech that actually works, tune in to this episode!   About Alex Reed Alex Reed is the founding CEO of Overroute. He has spent his career commercializing technical software and optimization platforms in complex industrial environments. Previously, Alex was the founding CEO of Fluence Analytics, a Tulane spinout he led from lab-stage IP through global commercialization and acquisition by Yokogawa Electric Corporation in 2023. Earlier, he was Associate Director for Operations and Strategy at Tulane-PolyRMC. He was named to Forbes 30 Under 30 (2016), serves as Entrepreneur in Residence at the Lepage Center at Tulane University, and advises founders and investors across deep tech and AI, both personally and through Founder Sherpas.   Connect with Alex Website: https://www.overroute.com/  LinkedIn: https://www.linkedin.com/company/overroute/  

In this episode of Ten Tenths, Garrett and Matt sit down with real estate agent Andrea Toole and her Director of Operations, Amber Likewise, to unpack how they built a working relationship based on trust, communication, ownership, and complementary strengths.Andrea shares why she chose to hire for organization, business sense, and people skills rather than real estate experience, while Amber explains how she went from knowing almost nothing about real estate to becoming an integral part of the operation.They also explore why the title “assistant” can unintentionally limit a role, how changing Amber's title to Director of Operations changed the way she saw herself and her responsibilities, and what it takes for an agent to truly let go instead of micromanaging.If you're overwhelmed by the operational side of your real estate business, thinking about hiring your first assistant, or wondering how to help your current support person take greater ownership, this episode offers a practical look at what can happen when you hire for the right strengths, build trust through repetition, and give someone the opportunity to truly own their role.Because the goal isn't simply to find someone who can help you do more. It's to build a business where the right people can do what they do best, so everyone can operate at a higher level.

In this special turned-tables episode, my incredible Director of Operations, Erin Lindstrom, drops into my living room and interviews me on everything from how my lens for messaging was formed, to the frameworks I walk clients through inside the Revenue Accelerator, to the personal side of my life that I rarely talk about publicly. Erin asks me questions I've genuinely never been asked before and I share openly about my Human Design, my journalism background, why I believe none of us are reinventing the wheel, and the "fifth-grade language" test I run every framework through before I teach it. We go into the depths of Mirror Messaging vs. pain point marketing, why the real work of the Revenue Accelerator is a reclamation of who you are at your core, and why women often get stuck when they refuse to slow down enough to feel what their next-level really requires. I share what I've learned about being at the "higher level" (spoiler: the problems don't disappear, they magnify), the Contrary Action framework I use for visibility, the wildflower-versus-oak-tree analogy that's shaping how I think about quality over quantity, and the concept of loving detachment and stewardship that runs through both my business and my home life. If you've ever wondered what it really looks like behind the scenes of a Julie Solomon business, and life, this episode is for you. Liked this episode? Make sure to subscribe to our podcast and leave a review with your takeaways, this helps us create the exact content you want!  KEY POINTS:  00:00 Show Intro 00:49 Erin Takes Over 02:18 How Julie Got Her Lens 04:51 Building Signature Frameworks 08:01 Mirror Messaging Explained 09:33 Client Process and Identity Work 12:24 Where Clients Get Stuck 16:53 Julie Practices the Work 19:51 Higher Level Challenges 24:46 Fear of Being Seen 25:34 Depth Over Formulas 28:52 Contrary Action Method 30:59 Quality Over Quantity 33:29 Choosing Containers 37:43 Retreats and Real Life 43:33 Stewardship and Detachment 44:52 Closing and Next Steps QUOTABLES: “ So many people think it's about adding in all of the different pieces, but this concept of what are we actually taking away so that what you actually want is what's left is brilliant.” - Erin Lindstrom “  You have to be willing to receive compliments and accept the gifts that you have. If you can't receive them, you can't give them.” - Julie Solomon GUEST RESOURCES: RESOURCES: [UNSCRIPTED RETREAT 2027] Where your voice, your message, and your identity become one. February 3–5, 2027 • Nashville, Tennessee APPLY HERE [THE REVENUE ACCELERATOR] Book a strategy call to explore whether The Revenue Accelerator is the right next step for your business and leadership. Apply and schedule your call today. [ORDER] my book or Audible, Get What You Want: How to Go From Unseen to Unstoppable so you can leverage the power of your own influence. Follow Julie on Instagram! MUST HAVES THIS MONTH: [BOOST YOUR SALES WITH SMART TOOLS]This platform's AI tools help you write product descriptions, enhance photos, and create campaigns that boost engagement. Find out how. [YOUR ALL-IN-ONE MARKETING SOLUTION] From email and SMS marketing to CRM and automation, Brevo gives you everything you need to build stronger customer relationships in one place. Start for free at https://www.brevo.com/woman, or use code WOMAN50 for 50% off your first three months.

https://www.youtube.com/watch?v=ivzbZRWkMUg Hosted by Tony Darnell. From Nov 12, 2019. NASA's Transiting Exoplanet Survey Satellite has completed its first year of science operations and to show for it, NASA has released this amazing mosaic of the entire southern celestial hemisphere.   This video was written by NASA Goddard folks, you can watch the original here:  https://svs.gsfc.nasa.gov/13285   We've added a new way to donate to 365 Days of Astronomy to support editing, hosting, and production costs.  Just visit: https://www.patreon.com/365DaysOfAstronomy and donate as much as you can! Share the podcast with your friends and send the Patreon link to them too!  Every bit helps! Thank you! ------------------------------------ Do go visit http://www.redbubble.com/people/CosmoQuestX/shop for cool Astronomy Cast and CosmoQuest t-shirts, coffee mugs and other awesomeness! http://cosmoquest.org/Donate This show is made possible through your donations.  Thank you! (Haven't donated? It's not too late! Just click!) ------------------------------------ The 365 Days of Astronomy Podcast is produced by the Planetary Science Institute. http://www.psi.edu Visit us on the web at 365DaysOfAstronomy.org or email us at info@365DaysOfAstronomy.org.

In this episode, Alex & Annie sit down with Jeremy Gall, Founder and CEO of Breezeway, to explore how the continued professionalization of vacation rentals is raising the bar for operations.Jeremy shares what led him to tackle one of the industry's most complex challenges: coordinating the people, properties, and workflows behind great hospitality. The conversation explores how rising guest expectations, greater owner scrutiny, and advances in technology are changing what it takes to operate well, and where vacation rental operations may be headed next.Episode Chapters:04:10 - Building a company property managers want to work with12:00 - The early days of Breezeway and connecting operational workflows14:40 - Why property managers should think differently about their relationship with the property18:35 - How rising guest expectations are changing vacation rental standards22:00 - Reviews, owner expectations, and the professionalization of the industry25:11 - The growing importance of cleaners and third-party service providers29:01 - Could robots eventually handle vacation rental turnovers?33:31 - How AI is changing vacation rental operations39:52 - Why Breezeway continues to go deeper on operationsAs vacation rentals continue to mature, the operators who can deliver consistently behind the scenes will be better positioned to meet rising expectations from both guests and owners.Connect with Jeremy:LinkedIn: https://www.linkedin.com/in/jeremiahgall/ Connect with Breezeway:Website: https://hubs.la/Q04tyWJL0 ✨ Exclusive Offer to Alex & Annie Listeners:Get 20% off your first three months of Breezeway if you sign up by September 30. 

00:00-01:29 Intro 01:30-19:52 The Last 72 19:53-26:08 Team Mom's 26:09-28:15 The Double Lives Of Suburban Wives 28:16-32:28 White House Ballroom Construction to Continue 32:29-37:12 Mail-In Voting 37:13-40:10 Gambling on Military Operations 40:11-47:38 Enes Kanter 47:39-54:27 Good Good Golf Commercial 54:28-54:56 Closing GAMBLING PROBLEM? CALL 1-800-GAMBLER or 1-800-MY-RESET, 800-327-5050/visit gamblinghelplinema.org (MA). Call 888-789-7777/visit ccpg.org (CT), mdgamblinghelp.org (MD), 800-981-0023 (PR). Wagering offered by DK Sportsbook: 21+. Present in most states. (18+ DC/NH/PR/WY). Void in CAN. On behalf of Boot Hill Casino (KS). Pass-thru of per wager tax may apply in IL. Event Trading offered by DraftKings Predictions, CFTC-registered: 18+. Trading involves risk of loss. Market availability varies. General: 1 per new DraftKings customer. $5+ deposit req. Trade $5 get $150 Prediction Dollars (1-year expiry); or bet $5 get $150 in Bonus Bets (7-day expiry and stake removed from payout). Rewards issued in $50 increments every 7 days via click-to-claim for 14 days. Predictions Dollars click-to-claims expire 7 days after issuance. Rewards are non-withdrawable. 7 days = 168hrs. Predictions offer void in NY. Terms: dkng.co/offer. Ends 8/23/26 at 11:59 PM ET. Sponsored by DK.You can find every episode of this show on Apple Podcasts, Spotify or YouTube. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/ZeroBlog30

There's a version of financial advice that lists fifty things you're supposed to be doing at once: build an emergency fund, pay off debt, invest, get life insurance, start a Roth, build an estate plan. All true, all important, and all completely useless without one missing piece: the order. Joe and OG walk through the exact sequence for figuring out what to tackle first, second, and third, so instead of freezing under the weight of everything, you know precisely where to start today. This one's a Stacking Benjamins classic, originally recorded a few years back, and the framework holds up so well it earned a spot in our Greatest Hits lineup unchanged.What You'll Walk Away WithA simple four-quadrant framework for seeing your entire financial picture in one place, instead of overwhelming yourself with fifty scattered tasksWhy cash flow and risk management should almost always come before any long-term goal-setting, no matter how exciting the goals areThe real difference between a strict budget and an "anti-budget," and how to know which one your situation actually calls forWhy debt consolidation can quietly make things worse if the underlying behavior never changesA clear-eyed look at which insurance actually matters most early in your financial life, and which ones get overhypedWhy starting with your tax strategy or investment picks first is almost always backwards, and what should come before itThe blunt case against co-signing a loan for a family member, no matter how good the reason soundsWhy This Matters NowThe instinct to fix everything at once usually backfires, not because the individual advice is wrong, but because doing five things halfway rarely beats doing one thing completely. A clear order of operations replaces that scattered, everything-at-once anxiety with a simple next step, and that clarity alone tends to build more momentum than any single tactic. Whether you're just starting to get organized or you've been meaning to revisit your plan for a while, knowing what actually comes first changes everything that follows.From the BasementA TikTok "hack" involving sneaking into a hotel breakfast buffet to save on groceries becomes the day's cautionary tale, alongside a genuinely unhinged story about an office keg that taught an entire WeWork floor a hard lesson about unlimited free beer.Resources MentionedStacking Benjamins Field Kit — the all-in-one net worth and budgeting tool referenced in the updated introThe 201 Newsletter — deeper dives on topics covered in the show, written by Kevin BaileySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What kind of founder walks away from a multi-billion-dollar fintech company to start building rockets?Baiju Bhatt, co-founder of Robinhood, joins Joubin Mirzadegan to talk about life after one of the most consequential companies in modern finance, and why he's now betting on Cowboy Space Corporation, an orbital infrastructure company building AI data centers that ride to space inside its own rockets."I still have that dog in me," he says.Baiju opens up about building alone for the first time in 15 years and what he learned about product-market fit while scaling Robinhood through its most chaotic years.Connect with Baiju:XLinkedInConnect with Joubin:XLinkedIn​Email: grit@kleinerperkins.comFollow Grit on LinkedInX​Learn more about Kleiner Perkins

In this episode of the NASP Podcast, host Sheila Arquette, President & CEO of NASP, speaks with Nico Kernick, Head of Growth and Operations at Develop Health. They discuss the ways AI is reducing friction and increasing transparency in the prior authorization process for providers and specialty pharmacies. Nico shares how Develop Health's AI-native workflows now support over 3 million patients, boosting submission and first-pass approval rates while keeping providers in control every step of the way. Listeners can expect to learn how pharmacies can get started overnight, plus a special offer for NASP members.

In this episode of the Gill Connections Podcast, Mike Cunningham sits down with Stephanie Bohannon, Director of Operations and Meet Manager for the University of Washington Track & Field and Cross Country programs.From her beginnings as a student-athlete at UConn to her time with TrackTownUSA, Oregon Track & Field, and now Washington, Stephanie shares a fascinating behind-the-scenes look at what it takes to keep elite collegiate programs and world-class events running smoothly.The conversation dives into event management, athlete services, logistics, problem solving, the evolution of Washington Track & Field under Andy and Maurica Powell, and why relationships remain one of the most valuable skills in the sport.Whether you're a coach, administrator, meet director, or simply a fan of the sport, this episode offers a rare glimpse into the people and processes that make track & field happen.

Enterprise engineering teams often spend more time triaging recurring incidents than building the features customers are asking for. In this episode, Dave Glick, Senior Vice President of Growth Technology at Walmart, explores how his teams are using AI agents to catch and fix small, recurring issues before they turn into support tickets. The conversation covers the internal tools Walmart built to scale this work, the governance model that keeps experimentation safe, and why closing the distance between engineers and the people using their tools speeds up every iteration. ​ This episode is sponsored by BigPanda.   If you offer AI products or services into the enterprise, you need to find enterprise leaders with relevance, and readiness.   Emerj attracts VP+ enterprise audiences who are already convinced that they need to move beyond traditional IT.   To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1

Meet Hector Arenas, Venue Operations Manager at the FIFA World Cup 2026 in Monterrey.Back home in Mexico, he'd built a solid career as an industrial engineer with an MBA, ten years of experience, and a general manager role at a lending company, complete with the apartment, the car and the stable life. Then COVID hit, and he and his wife made a decision to leave their comfort zone and chase their dream. In July 2023, they moved to Australia so Hector could study a Master Of Business (Sport Management) at Deakin University.Four months later, on a tip from his university mentor, he landed a three-month casual events contract at Melbourne Park, and turned it into three straight Australian Opens. From there, he applied cold to FIFA, got knocked back once for being "not experienced enough," then came back a year later to win a Venue Operations Manager role at Estadio Monterrey, delivering matches at the biggest event on the planet in his home country.Lots to look out for in this episode, including how to break into sport when you've got zero industry network in a new country, why "say yes to everything" opened every door, and how the engineering discipline of doing more with less transferred straight into running a World Cup venue.We cover:(03:13) - Interview starts(09:26) - Quick Fire Questions(08:08) - What Hector's career looked like prior to moving to Australia(20:31) - Opportunities to work in sport in Mexico(22:14) - The decision behind moving from Mexico to Australia(25:31) - What skills from Hector's engineering career were transferable to the sport industry(27:05) - Hector's first role in sport at the Australian Open(31:21) - Favourite moment working at the Australian Open(33:44) - How Hector joined SportsGrad(37:14) - How networking has helped Hector's career(39:48) - How to build your network when you arrive in a country for the first time(40:48) - How Hector found his role at the FIFA World Cup(45:14) - Hector's journey from watching Mexico at the FIFA World Cup in 2022 to working at the 2026 World Cup(46:47) - What a match day in Hector's role looked like (55:51) - Favourite moments working at the FIFA World Cup(01:07:33) - How to land a role in sport events and operations in the next 30 days(01:08:45) - Biggest Pinch Me moment working in sport(01:13:49) - What life would look like if not a career in sport(01:14:48) - Hector's question for next guestIf you liked this ep, give these a go next:#356: Career journey of FIFA World Cup Commentator David Basheer#357: From International Student to Major League Soccer with Adam Ferreira (Vancouver Whitecaps)#358: Sports Marketing in the Premier League and the MLS with Sunny Dhillon (Seattle Sounders)Want a job in sport? Click here.Follow SportsGrad on socials: LinkedIn | Instagram | TikTokFollow Reuben on socials: LinkedIn | Instagram | TikTokThanks for listening, much love! Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Industry Spotlight, joining host Sam D'Arc are John Keohane, VP of Operations and Partner at Temecula Valley Buick GMC, and Liam Golightly, SVP of Customer Success at Podium to discuss how AI operator agents are giving dealership leaders a way to run their entire operation without being in every conversation themselves. John built his own AI agent, which he nicknamed Emily, to scrape telematics data, run weekly revival campaigns on stale leads, and even coach his sales team by timing how fast they respond before Emily steps in. The results are hard to ignore: Emily replaced his old bulk texting tool, helped uncover a customer-pay revenue drop in six seconds instead of weeks, and pushed his service department's customer-pay repair orders up 12 to 13 percent this year. For a single-point dealer competing against much larger groups, John says the technology has become a genuine equalizer. This episode of the Car Dealership Guy Podcast is brought to you by Podium. Topics: 04:15 CPA Brain Overwhelmed By Reports. 06:10 Low-Hanging Tech Is Ripe. 07:25 Telematics Data Was Untouched. 09:25 Cold BDC Texts Feel Impersonal. 10:45 Operator Is AI For GMs. 13:00 Emily Texts Revival Campaigns Daily. 14:25 AI Revives Dead Leads Warmly. 16:15 Emily Surfaces Near-Miss Sales. 18:45 Salespeople Race To Beat Emily. 19:55 Employees Use AI To Beat AI. 23:30 Podium Sieves All Outreach. 33:50 AI Levels The Playing Field. Podium - the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ here. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Michael talks with Steve Atkiss, former Special Assistant to President George W. Bush for Operations and a longtime presidential trip director, about the extraordinary security maneuver that separated President Trump from Air Force One in Turkey. Atkiss takes listeners inside the secretive world of presidential travel and continuity-of-government planning, sharing stories from Bush's surprise Thanksgiving trip to Baghdad, the Trump–Kim Jong Un summit in Singapore, and other high-stakes moments where security, secrecy and presidential decision-making collide. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

The dangers of the woke revolution and its impact on Western civilization. Seth discusses the growing influence of Islamist extremism and its infiltration into mainstream society, citing examples of politicians and public figures who are promoting Sharia law and Islamic ideology. The conversation also touches on the erosion of free speech and the consequences of labeling criticism of Islam as "Islamophobia." The Federal Bureau of Investigation’s (FBI) Joint Terrorism Task Force have thwarted an attempted bombing of the New York Capitol in Albany, arresting and charging Jessica Bowie, a 35-year-old convert to Islam and supporter of the Islamic State; commonly known as ISIS. We're joined by Johnny Estes, Vice President of Operations, of CMI Gold & Silver. Seth and Mr. Bill discuss Producer David Doll's early departure. See omnystudio.com/listener for privacy information.

John talks with Alice Sesay Pope about building trust with customers and employees, Agentic AI and Generative AI, and why we shouldn't be afraid of AI. Alice also talks about her newly released book The Trust Algorithm: How Leaders Build Trust with Generative AI. About Alice Sesay Pope: Alice Pope is a Fortune 100 Customer Experience and Operations executive who helps enterprise organizations transform CX into a measurable driver of revenue, retention, and loyalty — while modernizing cost-to-serve through digital enablement, automation, and GenAI. She leads at the intersection of customer trust, operational excellence, and innovation — because the organizations that win at scale don't choose between efficiency and empathy. They build intelligent systems that deliver both. With more than 30 years of executive leadership in complex, global environments, Alice has led large-scale transformations that connect the full CX ecosystem — product, engineering, analytics, care, and field operations — turning customer insight into sustained business performance. Listen to this episode to learn more: [00:00] - Intro [00:52] - Alice's bio & backstory [04:00] - Why companies must care for employees first to truly serve customers [05:56] - How feeling excluded earlier in life shaped her leadership style [07:15] - Ritz-Carlton example of empowerment and kindness [09:30] - Agentic AI and Generative AI [10:56] - Should we be afraid of AI? [12:44] - How to use AI tools to grow your career [16:47] - Why our education system needs to evolve with AI [20:44] - Normalize failing as a learning tool [22:55] - What are the best ways to build trust? [25:56] - How dynamic pricing and algorithms affect trust [28:57] - Why is building trust so difficult? [30:34] - Why trust is the currency in the AI era [32:44] - The Trust Algorithm book NOTABLE QUOTES: "Experience is the best teacher." "If you're not taking care of your people first, you're not going to have a company in order to help customers." "Agentic AI tools can make decisions for customers, but sometimes they don't understand those moments that matter, and they don't rarely understand the human touch. And that's why I believe humans are still important to delivering a great experience." "There's a human component to trust that just can't be made." "Customers won't leave a brand that they trust. Instead, they will increase their overall loyalty." "When you do the right thing for your employees, they will go to heights you can't even imagine to do the right thing for customers and to represent a company." "There are various companies that may or may not invest in the time or the money that it takes to reskill associates. So we all have to take control of our careers. We have to be more deliberate about how we think about how we want our careers to be." "Our educational system has to change. It must change, especially in the world of AI. Our education system has to evolve to teach students to be critical thinkers, and also to be more creative to generate new ideas, processes that perhaps don't exist today." "There are some schools that say they ban AI tools. I believe that's wrong, because in the real world, people are using them. There's so much value to utilizing these tools to accomplish so much more, faster." "Generative AI can be a very good thing if it is implemented in a fair and ethical way." "We can't resist the change. The change is here. Can't resist it, but we can implement it in a way that's value-driven." USEFUL LINKS: https://alicesesaypope.com/ https://www.linkedin.com/in/alicesesaypope/ https://www.instagram.com/alicesesaypope/ https://x.com/Alicesesaypope https://www.youtube.com/@alicesesaypope The Trust Algorithm: How Leaders Build Trust with Generative AI - https://a.co/d/0aKOKLBw Transformation From The Inside Out - https://a.co/d/0esUYdS0 CONNECT WITH JOHN Website - https://iamjohnhulen.com    LinkedIn - https://www.linkedin.com/in/johnhulen Instagram - https://www.instagram.com/johnhulen    Facebook - https://www.facebook.com/johnhulen    X - https://x.com/johnhulen    YouTube - https://www.youtube.com/@iamjohnhulen    EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/ 

In this episode of Leupold's Hunt Talk Radio, Randy interviews Joe Rahn, the Director of Operations and Chief Pilot for Montana Fish, Wildlife and Parks. They talk through the complexities of managing the state's aerial wildlife survey fleet. These flights are vital for conservation efforts, enabling biologists to track herd populations and determine sustainable hunting tag quotas. This episode gives a look into the behind the scenes work that fish and wildlife agencies perform to balance hunting seasons and game populations. Learn more about your ad choices. Visit megaphone.fm/adchoices

Everyone loves to talk about the “broken grid.” But if you look inside a utility's planning and operations functions, a different picture emerges: infrastructure that is remarkably reliable, built and run by engineers solving impossibly complex problems with often outdated tools. In this episode, Shayle Kann sits down with Josh Wong, CEO and founder of ThinkLabs AI, a company building physics-informed AI for utility planning and operations. They break down how utility studies get built today, the data cleanup headaches, the silos between teams, and the “worst case” mentality that drives an overbuild of infrastructure.  Shayle and Josh discuss: Why utility planning is split into silos across transmission, distribution, and DER planning. The gap between studies that identify grid problems and the work of actually solving them. What “physics-informed AI” actually means. The shift from AI that identifies problems to AI that actually solves them. The disconnect between utility planning and real-time operations. Should data center microgrids be treated as micro utilities? Resources: Latitude Media: GE spinout ThinkLabs has a new copilot offering for the grid Latitude Media: Do microgrids make sense for data centers? Latitude Media: The case against relying on behind-the-meter power for data centers Latitude Media: Unpacking DOE's proposal to transform data center interconnection Credits: Hosted by Shayle Kann. Produced and edited by Max Savage Levenson. Original music and engineering by Sean Marquand. Stephen Lacey is our executive editor. This episode of Catalyst is brought to you by ENGIE, the smarter energy supplier. ENGIE doesn't just provide the power to run your business — they supply the energy to move it forward, with reliable, flexible solutions built for what's next. Learn more at engieresources.com. Catalyst is brought to you by EnergyHub. Peak season puts every grid to the test — and the utilities that pass are the ones that built flexible capacity before they needed it. EnergyHub works with more than 170 utilities to coordinate 2.5 million devices and 3.4 gigawatts of dispatchable flexibility through a single platform designed to perform when it counts most. See what that looks like at EnergyHub.com.  Catalyst is brought to you by Bloom Energy. Bloom Energy fuel cells deliver affordable, ultra-reliable onsite power for hospitals, utilities, and data centers – at speed and at scale. Learn more by visiting BloomEnergy.com.

Truck driver turnover can exceed 90% at major fleets....and trucking still keeps asking what's wrong with the DRIVER. Maybe we're asking the wrong damn question. What if trucking's driver retention problem isn't really a recruiting problem? What if it's a LEADERSHIP problem? On this episode of Brake Check, Charles sits down with fleet owner Pam Polyak and Dr. Vernard "Doctor V" Jenkins, VP of Operations at Knight-Swift Warehousing & Fulfillment, to put trucking leadership under the microscope. We're digging into why truck drivers quit, what happens during the critical first 90 days, driver-manager relationships, fleet culture, onboarding, frontline leadership, driver retention, detention, employee engagement and why constantly recruiting replacement drivers may be treating the symptom instead of fixing the disease. Why do good drivers leave? Is pay really the reason? When does a new driver actually decide they're done? How much does a bad dispatcher or manager cost a trucking company What should fleets change during the first 90 days? And if your company keeps losing drivers... AT WHAT POINT DO YOU STOP INTERVIEWING THE DRIVER AND START INTERVIEWING THE BOSS? If you're a truck driver, owner-operator, fleet owner, trucking executive, dispatcher, driver manager, recruiter, safety professional or transportation leader, this conversation is for you. Because you can buy newer trucks. Raise recruiting budgets. Add bonuses. Build better onboarding technology. But if people keep walking out the door... MAYBE IT'S YOU. #Trucking #TruckDrivers #DriverRetention #TruckingIndustry #FleetManagement #TruckDriver #Transportation #Leadership ⁠Follow the Brake Check Podcast⁠ ⁠Other FreightWaves Shows⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Contact Elliott: freelanceduckhunting@gmail.com support the show: patreon.com/freelanceduckhunting Partners of the Show Retay Shotgunshttps://www.retayusa.com/ Slayer Duck Callshttps://www.slayercalls.com/ TIDEWE — Code: NAW18https://www.tidewe.com/ Mammoth Guardian Dog Crateshttps://mammothguardian.com/ Flight Day Ammunition — Code: NAW ⁠https://flightdayammo.com/⁠ Shotty Gear — Code: FDH10⁠ https://shottygear.com/⁠ The Klamath Basin is one of the most important waterfowl landscapes in the Pacific Flyway—but in recent years, drought, water shortages, and devastating avian botulism outbreaks have taken an enormous toll. In 2024 alone, an estimated 140,000 birds died from avian botulism. On this episode of the North American Waterfowler Podcast, I'm joined by Jeff McCreary, Director of Operations for Ducks Unlimited's Western Region, and Dr. Dan Smith, Ducks Unlimited waterfowl research scientist. We break down why Klamath is so important, the complicated battle over water in the basin, how avian botulism kills waterfowl, and an innovative new approach called Flowthrough that could help provide water for wetlands, reduce botulism outbreaks, improve habitat, benefit fish—and create better hunting opportunities. There is plenty of doom and gloom surrounding waterfowl and habitat today. This conversation is different. There are people working together to find solutions, and there is legitimate reason for hope at Klamath. Learn more about your ad choices. Visit megaphone.fm/adchoices

Every growing landscape company hits a wall. The owner is doing sales, operations, and admin all at once and the business starts to cap out. In this episode of Roots of Success, McFarlin Stanford Founding Principal Jason New breaks down one of the most common owner blind spots: not having a hiring roadmap. Jason walks through exactly which roles to separate and when: from the first split between sales and operations at $3–5M, to the construction and maintenance-specific roles that unlock $10M and $15M. This episode is practical, specific, and built on McFarlin Stanford's experience working with hundreds of landscape companies. THE BIG IDEA: The Hats You're Still Wearing Are Probably the Reason You've Stopped Growing  KEY MOMENTS:  [00:45] The Core Problem: Owners Do Everything — Sales, Operations, Admin — and Eventually Hit a Wall  [02:30] The First Separation: Who Manages the Work You're Selling?  [03:00] The $3M–$5M Playbook: First Operational Hire, First Office Manager  [05:30] From $5M to $10M: Separating the Roles More Deliberately  [06:00] Construction at $10M: Design/Build Salesperson, Project Manager, and Field Superintendent  [07:30] Maintenance at $10M: Business Developer, Operations/Production Manager, and Account Manager  [10:00] Finance at $10M: Why Your Office Manager Can't Scale With You Forever  [11:30] From $10M to $15M: New Specialty Roles That Start to Emerge  [14:30] Maintenance Leadership at Scale: Why You Need a Division Manager Earlier Than You Think  [16:00] The Ask: Think in Three-Year Windows, Not Just the Next Hire  Questions we answer.  How do I know when it's time to hire my next person? What's the first role I should separate when I'm trying to get out of doing everything myself? What does a $3M–$5M landscape company org structure look like? How does the team structure need to change going from $5M to $10M? What's the difference between a project manager, field superintendent, and account manager? Why does a maintenance company need a division manager at a lower revenue threshold than construction? What does a business developer actually do — and is it a full-time role? When does it make sense to hire an estimator vs. having salespeople estimate their own work? What does a finance manager or controller do that an office manager can't? How do I build a three-year hiring roadmap instead of just reacting when things break? What are the most common hiring mistakes owners make as they scale from $5M to $15M?

What happens when a "short, few-week mission" spirals into an endless 14-hour combat days thousands of miles from home?From sudden operational shifts in Bahrain to isolated deployments in the Indian Ocean, service members are paying the price for high-level strategic miscalculations. Michael Steele exposes the sharp disconnect between decision-makers in the White House and Pentagon and the front-line troops executing their orders. This discussion breaks down why empathy, real-world deployment experience, and accountability are dangerously missing at the top.Catch Michael Steele on The Weeknight Mondays - Fridays at 7pm EST on MSNBC: https://www.msnbc.com/weeknightFollow Michael on X: https://x.com/MichaelSteeleFollow Michael on Bluesky: https://bsky.app/profile/michaelsteele.bsky.socialFollow Michael on Instagram: https://www.instagram.com/chairman_steele/Follow Michael on Threads: https://www.threads.net/@chairman_steeleListen to The Michael Steele Podcast: https://podcasts.apple.com/us/podcast/the-michael-steele-podcast/id1412905534Watch The Michael Steele Podcast: https://www.youtube.com/playlist?list=PLJNKzTkCZE9uNqPiKYw5eU5YkS_mMsr6oIf you enjoyed this, be sure to share it with a friend!

In this episode of Loaded and Rolling, host Thomas Wasson sits down with Greg Akselrod, Chief Technology Officer at Outpost. They dive deep into the often-overlooked world of yard management, exploring how modern technology, AI, and computer vision are revolutionizing traditional gate operations and check-in workflows. ⁠Follow the Loaded and Rolling Podcast⁠ ⁠Other FreightWaves Shows⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

We are excited to continue our California COBT Series with a discussion featuring Francisco Leon, President and CEO of California Resources Corporation (CRC). This episode was the culmination of a full day with the CRC team studying California's oil and gas complex firsthand. We started at the Port of Long Beach, traveled north to CRC's Elk Hills operations near Bakersfield, and ended the day in Santa Clarita, where we sat down with Francisco to discuss what we had seen and the broader outlook for California energy. Along the way, we visited with Dean Persinger, Vice President of the Wilmington Production Complex, at the Port of Long Beach; Gabby Gonzales, Senior External Affairs Advisor, at Elk Hills to discuss CRC's community engagement efforts; as well as Joe Jephson, Engineering Manager at Carbon TerraVault, and Brent Ilott, Vice President of Operations of the Elk Hills Production Complex. The day gave us the opportunity to see the breadth of California energy production up close and better understand the infrastructure and policies shaping the state's energy system. It was a unique opportunity to see CRC's operations firsthand and spend time with the people working across the company's California footprint. In our conversation with Francisco, we discuss the changing energy landscape in California and the state's efforts to balance affordability, reliability, environmental priorities, and local energy production. Francisco shares his perspective on a more constructive environment for energy investment, including improved permitting activity in Kern County and the growing focus on the costs and energy-security implications of relying on imported energy. We discuss CRC's evolution into a broader California energy platform and the significant optionality across its existing asset base. We explore the history and future of CRC's Long Beach and Elk Hills operations, including conventional oil and gas production, power generation, carbon capture and sequestration, and the proposed Golden Valley data center development. We cover CRC's recently announced Crimson acquisition and the strategic value of ~2,000 miles of pipeline infrastructure across California, the company's broader consolidation strategy following the Aera and Berry transactions, and how CRC could increasingly serve as both an operator and an enabler for additional capital, partnerships, and development in the state. Francisco also shares his thoughts on company culture, community engagement, and the importance of working constructively with regulators, political leadership, and local communities. Mike Bradley patched in and kicked us off by noting that the 30-year U.S. Treasury yield was trading at ~5.3%, its highest level in two decades, despite relatively subdued inflation data the previous week. He highlighted the record pace of bond issuance financing the AI infrastructure buildout and the possibility that it could be competing with heavy U.S. government issuance for capital and contributing to higher borrowing costs. Turning to equities, both the Dow and S&P 500 have modestly declined this week as second-quarter earnings season winds down and investors look ahead to NVIDIA's results next week. In energy markets, WTI crude had risen ~$3/barrel this week to ~$85/barrel, largely reflecting expectations that the Iran conflict will remain an ongoing issue as the 60-day MOU expires. European natural gas prices have also increased to ~$22/MMBtu, up ~$2/MMBtu over the past couple of weeks. TTF prices are now up ~140% this year, with EU storage levels, particularly in Germany, well below seasonal five-year averages and below levels seen in 2021 ahead of the sharp increase in gas prices during the 2021-2022 winter. The energy sector has posted modest gains alongside higher crude prices. With second-quarter earnings largely complete, Mike expects sector performance to be driven by oil prices, the broader equity market, and company-specific fundamentals. In power, he highlighted Pennsylvania Governor Josh Shapiro's executive order imposing stricter oversight on proposed data centers, including electricity and water-use guidelines and local approvals, effectively giving communities greater influence over siting decisions. Mark Castiglione joined us throughout the day and added his questions and perspective to the discussion.

David Daoud details the escalating tensions between Israel and Hezbollah in Lebanon, noting that Hezbollah's refusal to disarm has prompted the IDF to prepare for a major operation. Israel is currently conducting "clearing operations" to destroy Hezbollah installations near the Al-Aishiyeh Ridge. Daoud highlights the recent deaths of senior commanders from the elite Radwan and Badr units, which indicates that Hezbollah's operational security remains compromised. Despite these losses, Hezbollah is working with Iran to rebuild its command structure and has attempted to smuggle advanced weaponry, including cruise missiles, into Lebanon. (7)

In this Multifamily Minutes episode, Axel breaks down why revenue management deserves far more attention than most multifamily operators give it. Using a simple 10-unit example, he shows how a single percentage point of recovered revenue — whether from reduced vacancy or lower delinquency — can boost net free cash flow by 5% or more, a magnified effect similar to how leverage amplifies returns. He also shares how his own portfolio tracks collections throughout the month, why vacancy is the lever operators actually control while rent is dictated by the market, and the practical steps his team is taking — from tenant screening to new collections technology — to keep squeezing out those last few points of revenue.Join us as we dive into:Why revenue assumptions (vacancy and delinquency) vary wildly across A, B, C, and D class deals.The leverage analogy: how small revenue changes create outsized swings in net free cash flow.What happens at the extreme: a 3% revenue increase driving 15–16%+ additional cash flow.Why this effect becomes easier to see and more important at scale, across larger portfolios or buildings.How Axel's team tracks collections by day of the month (1st–5th, 5th–12th, 12th–30th) and what "normalized" collections look like for stabilized C-class buildings.The tech and process changes being used to push collections rates higher, including third-party payment plan platforms for past-due tenants.Are you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners

In order to provide excellence in the cafe, we need to focus on people. Building, caring for, and managing a team is the cornerstone of any great cafe. The potential of your coffee and hospitality depends on this!  Today we are going to be talking with someone who has lead and managed at the highest levels of coffee. With her passion for logistics, people-first leadership, and team development, she has delivered consistent quality for staff and guests alike. I am thrilled to welcome to the show, Ewelina Kania!  Ewelina has spent over a decade in hospitality, starting out as a barista before joining Prufrock Coffee in London. As General Manager during an eight-year stretch, she ran the entire operation, tested new concepts, and navigated the less glamorous realities of the industry - including leadership transitions, operational hurdles, and a global pandemic. She later worked as Chief Operating Officer at Barista Hustle Tools, diving deep into product logistics and global supply chains. Today, Ewelina is Head of Operations and Logistics at Natoora Copenhagen, connecting small-scale growers with local chefs. For her, moving from specialty coffee to farm-grown produce is a seamless transition: both industries rely on passionate people who care deeply about origin and quality. Across every role, she stays focused on one core principle: a happy, supported team leads to a stronger business and a better guest experience. We discuss: How Ewelina Started in Coffee by Accident Mastering Coffee Logistics and Workflow Attraction to Leadership and Team Development Lessons in Effective Leadership and Communication Time Management and Supporting Teams Effective Delegation and Empowerment Managing Conflict in Teams Similarities in Food and Coffee Supply Chains Lessons from Food Industry for Coffee Role of Coffee Shops in Supply Chain and Community Links: Instagram: https://www.instagram.com/ew__ka__/ Natoora: https://www.instagram.com/natoora/   KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER! Book a free call now:  https://calendly.com/chrisdeferio/30min  Related episodes:   611: What Colin Harmon Knows About Growing Coffee Shops! 583: Unifying Teams Across Multiple Cafes SHIFT BREAK! Walking Out Effective Leadership and Management 265 : Gaining Clarity on Transparency w/ Jonas Lorenz of The Pledge Sustainability Series #2 : Importing & Roasting   SPONSORS! "Your Brand Cafe" for all your Cups, Sleeves printing and much more!    The worlds best plant based beverages! The Barista Series! 

How Consistent Values Drive Unforgettable Service   Shep interviews Cheryl Christensen, Sr. Vice President of Operations at Gathering Place. She talks about her journey from frontline roles to leadership at Disney and the impact of culture, service, and growth opportunities.    This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:     What is the best way to handle customer outreach after a bad experience?   What three job responsibilities should every employee in a service company share?   How does servant leadership boost employee engagement and retention?   How can companies turn customer complaints into operational improvement?   What is the best way to handle customer outreach after a bad experience?    Top Takeaways:      Every job, even the simplest ones like bussing tables or cleaning up, can help build leadership skills. Every workplace is a place to grow. When employees are given opportunities to contribute, develop new skills, and take on challenges, a temporary job can become the beginning of a bigger career.    Every employee should be empowered to do the job they were hired to do, take care of the guests or the customers, and pay attention to what needs to be done around them.    Great experiences are not the responsibility of one department. When employees consistently take ownership beyond their immediate tasks, service becomes part of the culture rather than something confined to the customer support department.    A complaint is an opportunity to improve the experience. Responding directly, acknowledging the customer's frustration, explaining what happened, and finding a way to repair the relationship, like inviting them back, can turn a negative experience into a positive one.    The most valuable feedback does not have to come from a formal survey. Sometimes, it comes from employees who work with customers every day and see what delights or frustrates them. Collecting this feedback can help create insights that turn into actions that can improve customer experience.    Leaders who notice employees' talents and give them new challenges help create a place where people want to stay. Because growth is one of the most important things that keeps employees motivated, leaders need to provide an environment where employees feel they can learn new skills and will be rewarded for their effort.    Plus, Shep and Cheryl share customer service stories from her 37-year career journey at Disney and her current role at Gathering Place. Tune in!    Quote:     "Get hooked on your organization's magic. When your skills are recognized, and you're placed in roles where you can truly contribute, it creates meaning for you and the company. Always look for new ways to contribute and go beyond your basic role."     About:     Cheryl Christensen is the Sr. Vice President of Operations at Gathering Place. She had a 37-year career with the Disneyland Resort, where she held leadership positions in Operations and Human Resources.    Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on the Long Island Tea Podcast, Stacy and Sharon are coming to you from Port Jefferson as they experience the Suffolk County Oyster Jamboree and Frolic at Harbor Front Park! They dive into Long Island's rich oyster and maritime history, explore the local businesses and experiences throughout Port Jefferson, and celebrate the people, traditions, food, and stories that make Long Island such a special place to live, work, and visit.#ShowUsYourLongIslanderThis week's spotlight features Mike, co-owner of Toasted Oysters, a veteran-owned oyster farm cultivating authentic Blue Point oysters right here in the Great South Bay. A Long Island native and U.S. Navy veteran, Mike shares how he and longtime friend and business partner Ray Smith Jr. built a thriving local business rooted in community, service, and one of Long Island's most iconic natural resources.Show us YOUR Long Islander by sending us a DM or emailing spillthetea@discoverlongisland.com.#LongIslandLifeWe're raising a glass to Greenport Harbor Brewing Co., which has been crafting beer on the North Fork since 2009. From its original tasting room in Greenport Village to its Peconic location, the brewery brings plenty of North Fork flavor to the Oyster Jamboree with a lineup of local favorites.We're also sharing a kid-approved Long Island adventure guide, highlighting family-friendly experiences across the South Shore, North Shore, North Fork, South Fork, and Farmingdale.Plus, Long Island's wine country is getting some well-deserved recognition at the 40th Annual New York Wine Classic, where local vineyards earned numerous medals, including top honors for Duck Walk Vineyards, Wölffer Estate Vineyard, and Pindar Vineyards.#LongIslandRevolutionaryRootsThis week, we're diving into Long Island's oyster heritage and the important role oysters have played in our region for centuries. From the growth of the oyster industry in the 1800s to the famous Blue Point oyster and Port Jefferson's maritime roots, we explore the history behind one of Long Island's most iconic natural resources.We're also joined by Barbara Ransome, Director of Operations for the Greater Port Jefferson Chamber of Commerce, to talk about the village's history, tourism industry, local businesses, and what makes Port Jefferson such a special destination. We're also joined by another SURPRISE guest... #HiddenGemsUncorkedThink you know Long Island? There's a whole world waiting beneath the surface! We're exploring the Roanoke Barges in Baiting Hollow, where divers can discover four wooden hulls resting just offshore and encounter marine life including lobsters. This beginner-friendly dive site is just one example of the fascinating underwater adventures waiting to be discovered around Long Island.#ThisWeekendOnLongIslandFriday, August 21• Waterdrinker Honey Festival – Waterdrinker Family Farm, Manorville (All Weekend)• Bark and Bites – Mirabelle Restaurant and Tavern, Stony Brook (All Weekend)• Chance The Rapper: Coloring Book 10 Year Anniversary Tour – The Paramount, HuntingtonSaturday, August 22• Sabbath: Long Live Ozzy – Patchogue Theatre for the Performing Arts• Kerry Kearny's Master Class Guitar Symposium – Long Island Music and Entertainment Hall of Fame• The Long Island Premiere of Rocky the Musical – CM Performing Arts Center• Sunset Adventures: Booze Cruise – Tequila – Long Island Aquarium, RiverheadSunday, August 23• Hampton Classic Horse Show – Bridgehampton (August 23–30)For more events and things happening across Long Island, visit discoverlongisland.com/events.#LongIslandLifeWe're heading to Shelter Island, which is getting major attention from Vogue as a chic, quieter alternative to the Hamptons and North Fork. From beautiful beaches and nature preserves to charming hotels, boutique stays, and an exciting food scene, we're talking about what makes Shelter Island such a unique Long Island escape. Hosted on Acast. See acast.com/privacy for more information.

Anthony Lucca is a young professional based in New York City with a passion for workplace operations, facility management, project management, and enhancing the employee Experience. Mike Petrusky asks Anthony about his aspiring career journey in the world of the workplace and they explore why building and fostering genuine relationships and professional networks is essential in facility management. Anthony says that his professional growth often involves learning from the experiences of others and that is why he is constantly seeking mentorship and has plans to get involved in communities such as IFMA. The workplace is fundamentally about people, and FM leaders are responsible for creating environments where employees feel connected, valued, and engaged in the age of hybrid and remote work. While individual innovation and adaptability are necessary for success in the future workplace, leaders look to the hospitality and service industries to provide valuable lessons when creating great cultures, so join Mike and Anthony as they offer the inspiration needed to be a Workplace Innovator in your organization! Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonylucca/ Learn more about IFMA: https://www.ifma.org/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

From Season 5 – Executive operations is gaining traction, but what does it mean for you as an admin or EA? Learn more from experts Lynn Walder and Concetta Green. Recorded at APC 2024 and produced by the American Society of Administrative Professionals - ASAP. Learn more and submit a listener question at asaporg.com/podcast.

Alex Gentilli is the Director of Investment Operations at the Colby College Office of Investment Management. He came to Colby after spending time in trading and investment operations at places like Arrowstreet Capital and The Baupost Group before moving to the allocator seat.We get into building an operating model from a blank slate — digitizing the investment book of record, selecting a portfolio management system, standing up a research management system, and putting cash controls and capital call discipline that had been part of the college treasurer's office for years.Alex describes the common tech stack build as a New England farmhouse — rooms added one at a time as the need came up — stepping back and decided it was time to redesign the house than do another addition.We also dig into how he actually runs vendor selection: a weighted rubric, scoring each product immediately after the debrief to beat common organizational challenges and best ways to run a process.Learn MoreFollow Capital Allocators at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@tseides⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠mailing list ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Access transcript with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Membership ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Editing and post-production work for this episode was provided by The Podcast Consultant (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://thepodcastconsultant.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠)

ServiceNow and AWS reveal how the DevOps Agent and MCP Server Console are turning incident response into a fast, autonomous, fully governed process. Topics Include:Govind Menon (ServiceNow) and Arun Jacob (AWS) discuss MCP and A2A strategy.ServiceNow understands workflows; partners with AWS to power them with AI.AI Control Tower governs and secures agent access to enterprise data.MCP is the industry standard for how AI agents read and act.Action Fabric spans A2A, REST APIs, and MCP for agentic work.AWS DevOps Agent, built on Bedrock, resolves incidents through sub-agents.Admin and operator access patterns integrate with Dynatrace, Datadog, Slack, GitHub.Demo: ServiceNow incident automatically triggers DevOps Agent investigation and resolution.DevOps Agent writes findings live back into the ServiceNow incident ticket.ServiceNow champions capping MCP servers at 30 tools for performance.MCP Server Console lets teams build scoped, use-case-specific tool servers.NowAssist skills, Knowledge Graph, and REST APIs become MCP tools.Live demo connects a 38-tool custom MCP server to DevOps Agent.Role-based access ensures users only see their permitted MCP tools.ServiceNow's autonomous ITOM agents point toward unsupervised future operations. Participants:Govind Menon – Head of MCP Product, ServiceNow Arunsingh Jeyasingh Jacob – Senior Solution Architect - ISV, Amazon Web Services See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

This week, Jack Sharry talks with Indivisible Partners' Founder and Chief Technology Officer, Alok Kapoor, and Founder and Chief Operating Officer, John Hoharty. Alok oversees and guides the firm's technology direction and brings leadership experience from Fidelity Investments and Merrill Lynch. John leads the company's growth by optimizing operations and technology, with a track record of managing large-scale initiatives and building platforms at Merrill Lynch's Global Wealth and Investment Management for Bank of America. Alok and John discuss how technology and operations serve as competitive differentiators for wealth firms. They share how they built a fully integrated platform, powered by technology and human expertise, to align clients', advisors', and firms' objectives. Alok and John also discuss what it means to deliver total wealth advice and how the future of wealth management will be shaped by those with the capabilities to serve clients best and build processes and efficiency into their businesses. In this episode: (00:00) - Intro (01:51) - The 'why' behind Indivisible Partners  (03:55) - How innovation in fintech has transformed wealth management   (06:01) - Technology and operations as competitive differentiators (09:46) - What Indivisible Partners is building and who it's for  (13:28) - Why platform architecture and integration matter  (18:38) - Scaling organic growth without losing the client experience  (20:23) - What the best firms will look like in the future (21:50) - John and Alok's key takeaways (24:41) - John and Alok's interests outside of work Quotes "When you're dealing with people's wealth, you can't make mistakes in the back office. The soundness and safety, the consistency, and the quality of the reporting and interaction in this day and age, the movement of money, and the protection of those assets are so important." ~ John Hogarty "We needed a capability where every advisor could lay out their desktop exactly the way they want to see information, in the order they want to see it." ~ John Hogarty "Everybody out there will talk about the capabilities they're building into their products. It's really easy to move quickly on a rocky foundation. We work really well in making sure we're moving very quickly on an extremely solid foundation." ~ Alok Kapoor "Most firms treat technology and operations as back-office cost centers. They're measured on risk. They're measured on budget. We think of them as the product. Because to the advisor and client, this stuff working is the product. It has to work." ~ Alok Kapoor Links  Alok Kapoor on LinkedIn John Hoharty on LinkedIn Indivisible Partners John Thiel Advyzon Connect with our hosts LifeYield Jack Sharry on LinkedIn Jack Sharry on Twitter Subscribe and stay in touch Apple Podcasts Spotify LinkedIn Twitter Facebook

John Constantine spent almost 23 years in the United States Secret Service. Fifteen of them on the Counter Assault Team — the assaulters who exist for the day everything goes wrong. Team leader. Instructor. Operations supervisor. He stood with a rifle next to four presidential administrations, worked in almost 90 countries, and finished out in the Dignitary Protective Division running foreign heads of state. He wrote a book about the part of it nobody sees. It's called Hallways and Stairwells. He breaks down what actually happened at the Correspondents' Dinner, why the security plan worked even though the magnetometer checkpoint didn't, and how far that guy really was from the President. Butler gets the same treatment. The layers of security people never see. Why hunkering down has never worked, anywhere, ever. Then it goes past tactics. Mission, men, then you. Getting swatted at his own house over a function fire and suspended for it. Refusing to send guys and guns overseas as a favor unless somebody put it in writing. Two thousand eight hundred agents doing the work of ten thousand. And the part that almost killed him. His identity got ripped out with the job. His wife found him on the bathroom floor. He talks about the climb back. Hallways and Stairwells: https://a.co/d/00SrmoEJ Take the Operator Code Assessment: https://www.theoperatorcode.com   Today's Sponsors:  Black Rifle Coffee:  https://www.blackriflecoffee.com LMNT:  https://www.drinklmnt.com

Chris Hansen is in the Serialously studio and finally speaking out about the new A24 film depicting one of the most infamous chapters of his career. In this exclusive interview, Chris opens up about his career, the highly anticipated movie starring Robert Pattinson, and what he really thinks about Hollywood telling his story..If you're new here, don't forget to follow the show for weekly deep dives into the darkest true crime cases! To watch the video version of this episode, head over to youtube.com/@annieelise. .

Rain Bennett — award-winning documentary filmmaker and author of The Chief Storytelling Officer — joins Park Howell on the Business of Story to make the case that your brand story doesn't belong to marketing. It belongs to your entire organization. And if no one is governing it, AI is fragmenting it faster than you can fix it. In this episode, Rain introduces his Narrative Operating System (NOS) — a living, governing architecture that threads a single coherent brand story through every department, every touchpoint, and every AI tool you deploy. He explains why the Chief Storytelling Officer is not a communications role but an engagement role, and why the brands winning today built their story alongside their product — never after it. You'll discover: — Why marketing, sales, and HR are telling three different brand stories right now — and what to do about it — How Rain's Narrative Operating System governs story across Vision, Mission, Brand, Product, Marketing, Sales, and Feedback Loops — Why the Chief Storytelling Officer is the most important role most companies haven't created yet — How to extract the story your organization is already living before you try to tell the story you want to tell — Why AI has turned narrative drift from a slow burn into an exponential emergency Rain Bennett is the founder of Elamir, a documentary filmmaking studio producing human stories for the tech industry. His new book, The Chief Storytelling Officer, is available now at rainbennett.com/businessofstory — where listeners can also get a signed copy for $10. Park Howell is the world's leading brand storytelling advisor. For 40 years he has helped organizations grow by up to 600% using his Story Cycle System™. He is the host of the Business of Story — one of the world's top-ranked business storytelling podcasts — and co-creator of StoryCycle Genie®, the AI-powered brand narrative platform. Before you govern your story, know where it stands. Get your free Brand Story Grade — an A+ to F assessment across 14 narrative dimensions — in minutes at storycyclegenie.ai/brand-story-grader. Story on.

Welcome to The Daily Wrap Up, an in-depth investigatory show dedicated to bringing you the most relevant independent news, as we see it, from the last 24 hours (8/16/26). As always, take the information discussed in the video below and research it for yourself, and come to your own conclusions. Anyone telling you what the truth is, or claiming they have the answer, is likely leading you astray, for one reason or another. Stay Vigilant. !function(r,u,m,b,l,e){r._Rumble=b,r[b]||(r[b]=function(){(r[b]._=r[b]._||[]).push(arguments);if(r[b]._.length==1){l=u.createElement(m),e=u.getElementsByTagName(m)[0],l.async=1,l.src="https://rumble.com/embedJS/u2q643"+(arguments[1].video?'.'+arguments[1].video:'')+"/?url="+encodeURIComponent(location.href)+"&args="+encodeURIComponent(JSON.stringify([].slice.apply(arguments))),e.parentNode.insertBefore(l,e)}})}(window, document, "script", "Rumble");   Rumble("play", {"video":"v7c32cm","div":"rumble_v7c32cm"}); Source Links (In Chronological Order): Trump Creates State-Backed Private Cyberattack Force Trump Deputizes Private Companies for Offensive Cyber Strikes Against Foreign Criminals Meet the Spyware Companies Preparing to Unleash Their Tech During Trump's 2nd Term Former Israeli spies now overseeing US government cybersecurity - The Grayzone Pentagon raised threat of Israeli spying on U.S. to highest level, sources say 15 Israel-based companies added to US financial watchdog's 'red list' | The Times of Israel Israeli spyware firms are fueling the global surveillance state - The Grayzone New Tab FinCEN Permanently Ends Beneficial Ownership Reporting Requirements for Millions of Small Business Owners | U.S. Department of the Treasury Trump Delivers a Win for Crooks - The Atlantic New Tab The Prince and The Spy - The Last American Vagabond   The Prince And The Spy Israel Blurs the Line Between Defense Apparatus and Local Cybersecurity Hub - CTech The Prince and The Spy - The Last American Vagabond Comframe Solutions - Company Profile & Staff Directory | ContactOut Funding Next-Generation Defense Technologies Team Protego: "The prime time is deep tech, defense tech, and dual use" | Ctech New Tab The Unit That Ate Cybersecurity: From Stuxnet to a $32 Billion Exit, How Israel's 8200 Became the Backbone of Global Cyber Defense — and a 'Critical' Threat | Breached.Company How Microsoft became a hub for Israeli intelligence - The Grayzone Revealed: The Former Israeli Spies Working in Top Jobs at Google, Facebook and Microsoft Hundreds of Former Israeli Spies Are Working in Big Tech, Database Shows Unit 8200 - Powerbase (15) The Last American Vagabond on X: "Well this is Shlomi Lior, Algorithm & Systems Engineer for Flock, and he spent 7 years with Israeli Military Intelligence before ending up with Flock. https://t.co/JY2Es2eDLn https://t.co/4Bvyo4u1Eg" / X State Dept Revealed To Be Using Israeli Intelligence-Linked Chat App Involved In Trump Admin Hack Trump Releases White House App With Dangerous Spyware & Israeli Spyware's Quiet Comeback Under Trump New Tab New NDAA (Further) Integrates US and Israeli Militaries & The Ongoing Axios/Iran War Deception The National Defense Authorization Act FY 2027 (Sec. 219 and Sec. 1217) — A New Policy (13) A New Policy on X: "While Congress seeks to expand Israel's access to U.S. quantum technologies, the White House is issuing a new order identifying quantum as a top target of foreign espionage operations." / X The Israel Shaped Quantum Back Door & Trump's Iran Deal Predictably Spins Out New Tab An Israeli Trojan Horse - CounterPunch.org Israeli Spying in the United States - CounterPunch.org Shady Companies With Ties to Israel Wiretap the U.S. for the NSA | WIRED US seen removing spy stigma from Israeli tech cos - Globes How the U.S. Came to Use NSO Spyware It Was Trying to Kill - The New York Times Spyware Maker NSO Group Is Paving a Path Back Into Trump's America | WIRED Silicon Valley's Hot Talent Pipeline Is an Israeli Army Unit - WSJ The Data Queen: Meet the Israeli Ambassador of Wall Street's Fastest-Growing Company - Forbes Israel New Tab Inside Israel's ‘Esther Project': DOJ filings reveal paid US influencer campaign amid AI-powered PR blitz - Jewish Telegraphic Agency Israel funds front websites in attempt to manipulate ChatGPT Israeli PR wants to answer your ChatGPT questions - POLITICO (15) Francesca Albanese, UN Special Rapporteur oPt on X: "BREAKING: Apartheid Israel doesn't just fake content to cover its crimes; it now pays to launder them through AI with the proIDF feeds of the fake think tank "Hanover Institute". Legacy media enabled this inganno for decades.Will @OpenAI,@perplexity_ai, @claudeai etc,do the same?" / X (15) GBC on X: "

Around this time every year, dozens of parents of high school prospects ask IL's Terry Foy some version of the question, "How does recruiting work?"In an effort to round out that answer, he's interviewing DI men's lacrosse coaches about their process, continuing the fourth year of the "How Recruiting Works" series with Hampton coach Vincent Culpepper.Coming off his first season after taking over Chazz Woodson, Culpepper dives into his playing and coaching background, how he went from playing at Indiana to coaching at Wabash to being the Director of Operations at North Carolina to being the Pirates' head man. He describes building the plane in the air last summer, which led to landing six 3-star recruits in the Class of 2027. It all starts around the pitch: "Who do you want to play you in the movie?"

Operation Midnight Hammer through the eyes of the people who flew it. "Cuffs" was the deployed Director of Operations for the 55th Fighter Squadron, the Wild Weasels who flew Suppression of Enemy Air Defenses ahead of the B-2 strike on Iran. Watch the three-part documentary series on Afterburn Defense: Part I: https://youtu.be/MgQ_X3Td8a4 Part II: https://youtu.be/GzdL6NMYDso Part III: https://youtu.be/Xc22-2RaGSY This is the full interview. He ran the squadron's operations from the main base while the strike launched from somewhere else. In this conversation, he talks about how young the pilots flying this mission actually were, what it took to run a squadron split across two locations, the last handshakes before they stepped, and the wait until he heard they were on their way back. Before Iran, the 55th Fighter Squadron fought over Yemen in Operation Rough Rider, a sustained air campaign against Houthi surface-to-air threats. What they learned there is the reason the F-16 Block 50 and the AGM-88 HARM were part of the strike package on June 21st, 2025. These interviews were recorded between December 2025 and January 2026 and preserve firsthand accounts from pilots, maintainers, intelligence officers, and logistics airmen who were there. 0:00 Spinning Up the Squadron for Deployment 1:43 A Threat Environment Unlike the Last 20 Years 4:09 Why the F-16 Still Matters in This Fight 6:28 Getting Out the Door 9:09 Most of These Pilots Were in Their Twenties 12:11 Learning a New Base and New Configurations 16:28 First Combat Sorties Over Yemen 20:24 Thinking About the Risk to Yourself 22:44 Learning About Operation Midnight Hammer 26:27 Trusting the Weapons Officers to Plan It 28:58 Running a Squadron Split Across Two Locations 32:48 The Night It Happened 36:50 The Last Handshakes Before They Stepped 39:38 Watching Them Come Home Have a story? Want to Connect? Advertise? https://theafterburnpodcast.com/contact/

Yoni Avital lives in Tel Aviv, Israel, with his wife and 3 older children. The oldest kid is a boy, so Yoni and he try to see as many football games as possible. He enjoys shopping with this girls, though it's cause he is their Dad, not because he enjoy shopping. He likes to travel, hike, and enjoys a nice white wine in warmer weather. His most memorable hike was at Yosemite, when he started at 4 am and came across a lot of wildlife.Yoni was in the virtual desktop space in the past. What he and his team realized was that troubleshooting these virtual experiences were incredibly complicated. They started to build an enterprise task manager, to centralize a task management UI to control the endpoints. When customers started asking to use it daily, Yoni figured out they had something unique.This is the creation story of ControlUp.SponsorsUnblockedTECH DomainsMezmoBraingrid.aiLinkshttps://www.controlup.com/https://www.linkedin.com/in/yoavital/Checkout our episode stacks on Stacklist! https://stacks.codestory.co/ Hosted by Noah Labhart | Technical Founder & Startup Mentor.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

What does it take to go from astrophysics to running operations at one of the fastest-growing AI companies in the world?In this Fan Favorite episode, Cameron Herold sits down with Victoria Weller, former Chief of Staff and now Lead of Operations at ElevenLabs, to revisit one of the show's most fascinating conversations. Victoria's path is rare: astrophysics, space medicine, quantum encryption, and Palantir, before landing at the AI voice company reshaping how the world listens.She breaks down what a Chief of Staff really does at an early-stage startup, how she cleared SOC 2 compliance in seven weeks, and why ElevenLabs grew so fast. They also get into voice cloning, deepfake safeguards, and surprising use cases across hospitals, transit, and accessibility.Whether you want a COO seat or you are building functions from nothing, Victoria's story is a masterclass in figuring it out fast. Listen now.Sponsored by:Redirect Health - Affordable healthcare benefits designed to make traditional insurance optional, with 24/7 access to primary care and Rx support that helps businesses reduce costs while keeping employees covered.Learn more: http://www.redirectcoo.com/Timestamped Highlights[00:00:44] – The ElevenLabs mission, and why an EPUB can become an instant audiobook[00:02:55] – Munich to Edinburgh to Berlin to New York: a career across four countries[00:04:06] – What actually happens to an astronaut's blood in zero gravity[00:07:54] – Lasers, quantum encryption, and the pivot toward tech[00:13:06] – Cameron asks the big ones: aliens, and are we living in a simulation?[00:19:12] – What ElevenLabs is really building, explained simply[00:20:50] – How context lets an AI voice sound genuinely sad or genuinely happy[00:28:12] – The accessibility use cases the team never saw coming[00:31:03] – Cloning a late loved one's voice, and the compliance behind it[00:33:16] – Stopping deepfake voice scams: watermarks and the AI Speech Classifier[00:38:31] – What a Chief of Staff actually does, and why it feels like a SWAT team[00:40:32] – Does a great Chief of Staff work themselves out of a job?[00:47:07] – The advice Victoria would give her 21-year-old selfAbout the GuestVictoria Weller is the former Chief of Staff and now the Lead of Operations at ElevenLabs, the AI voice company behind lifelike text-to-speech and voice cloning, where she owns internal operations, compliance, and hiring. She cleared the company's SOC 2 process in seven weeks. Before ElevenLabs she was a reliability engineer at Palantir Technologies in New York and London. Her background spans astrophysics at the University of Edinburgh, space-medicine research in Berlin, and a master's in applied physics from Columbia University.

Craig Symonds, Part Two: This phase of the war focuses on the Central Pacific campaign, beginning with the brutal amphibious landing at Tarawa in 1943, where the Marines had to "invent" amphibious operations under fire. Nimitzcontinued to manage complex interpersonal dynamics, including the volatile "Howling Mad" Holland Smith and the difficult aviator John Towers. Despite skepticism from subordinates, Nimitz applied "calculated risk" by targeting Kwajalein directly, a decision vindicated by its swift capture. The account details the contrasting leadership styles of Raymond Spruance and Bull Halsey. Spruance's cautious but effective defense during the "Great Marianas Turkey Shoot" drew criticism from aviators, while Halsey's aggressive pursuit of "bait" carriers at Leyte Gulf nearly led to disaster. Nimitz often chose to retain Halsey despite major errors, including his failure to avoid two devastating typhoons, citing the importance of Halsey's public image and American morale. As the war reached the Japanese home islands, Nimitz faced the terrifying kamikaze threat and debated the merits of a naval blockade versus a full-scale invasion. After being briefed on the atomic bomb, the war concluded with the surrender in Tokyo Bay. Post-war, Nimitz served as Chief of Naval Operations and later co-edited the influential naval history textbook Sea Power. (2)

Optimizing business operations isn't just about efficiency—it's about creating a culture where teams thrive and businesses scale sustainably. In this episode of The Greatness Machine, Jhana Li shares powerful insights on transforming company dynamics through team swaps, radical honesty, and operational intelligence. She breaks down how leaders can uncover hidden inefficiencies, foster a feedback-driven environment, and build organizations that don't just grow, but evolve. From navigating tough conversations to designing systems that support long-term success, Jhana offers a roadmap for turning operations into a competitive advantage. In this episode, Darius and Jhana will discuss: (00:00) Introduction and Guest Background (02:02) Jhana's Journey into Operations (04:59) The Role of Visionaries and Integrators (08:00) Defining Success in Business (09:55) The Importance of Sustainable Growth (12:52) Learning Through Pain in Entrepreneurship (17:11) Navigating Remote Work and Team Culture (19:56) Mentorship in a Remote Environment (23:09) Operational Strategies for Business Success (24:25) The Bucket Analogy: Understanding Operations (26:27) Finding the Right Operator (28:19) The Role of Subject Matter Expertise (31:50) Removing Friction for Sustainable Growth (33:25) Building a Remote Culture (36:33) Essential Technologies for Virtual Operations (46:49) Creating a Culture of Radical Honesty (48:57) Starting with Low-Hanging Fruit in Culture Change Jhana Li is the founder of Spyglass Ops, a company dedicated to helping entrepreneurs scale past 7- and 8-figures through expert Operations consulting, recruitment, and training. Before launching Spyglass Ops, Jhana served as COO for multiple startups, all while traveling full-time in a converted van across North and South America. After witnessing countless founders struggle without the right operational foundations, she set out to change that. Over the past three years, she has helped 100+ businesses streamline their operations, enabling them to grow while reclaiming their personal freedom. Connect with Jhana: LinkedIn: https://www.linkedin.com/in/jhana-li  Instagram: https://www.instagram.com/thejhanali/ Twitter: https://x.com/thejhanali  Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://www.youtube.com/@Thegreatnessmachine  Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness.